About i-Consult Tech Pte Ltd (I-Consult)

i-Consult Tech Pte Ltd (I-Consult) - a wholly owned subsidiary of the i-Consult Group HK Limited in Hong Kong -- is one of the leading IOT solution provider in Hong Kong, Macau & Singapore (Asia Pacific) region with the focus to help both Government and Enterprise sectors to select, architect and implement advanced & integrated IOT solutions to empower their business & operation.

i-Consult Group HK Limited is also a member of Cyber World Creations HK Ltd., who established since 2000, being a leading System Integrator providing industrial platform solutions and Design Manufacturing Services (DMS).

I-Consult provides leading edge one-stop-shop IOT solutions of modernized infrastructure, IT security, cloud platform, updated IOT devices and a broad portfolio of IT services that serve the needs of the sectors including education, hotel, residential & health care sectors.

We are committed to deliver top quality services by conforming to important ISO/IEC quality standards backed by our established best practices and effective service management systems and processes.

I-Consult offers an excellent value proposition with its expertise of experienced professionals, and offshore facility with state-of-the-art information technology infrastructure and competent associates at an extremely cost-effective price.

Part Time Operations Executive (Sales & Marketing)

Responsibilities

We are seeking for a resourceful, experienced and committed individual to manage the following:

· Key role to support project and sales activities.

· To handle administrative related duties for project work and sales activities.

· Review documentation including proof reading, modification and improve on existing work.

· Prepare information on products and their applications for submission of tender proposal.

· Perform strategic procurement, liaise and negotiate with vendors for the best price.

· Collect customer feedback and follow up to ensure customer expectation and satisfaction is maintained.

· Plan and schedule meetings including taking of minutes.

· Coordinate internal resources and third parties/vendors, establish and maintain relationships for the flawless execution of projects

· Adhere to the respective departmental delivery processes, procedures, work instructions, forms & templates

· Stays familiar with companies policies and goals and works to make sure that all members of a project team adhere to set standards

· Ad hoc duties and projects as assigned from time to time.

· Exposure to support singapore and hong kong headquarter projects and other international exposure

Requirements

· At least a Diploma in Business Administration, Marketing, Mass Communications, Information Technology or equivalent.

· Proficient in MS Office (Word, Excel, PowerPoint, etc.)

· Self-motivated and dynamic personality with excellent interpersonal and communication skills

· Independent, organized, meticulous, team player and a fast worker.

· Good analytical and problem solving skills.

· Ability to maintain a positive attitude at all times.

· Minimum 1 year working experience in project admin, Operations, marketing, etc.

· Able to start work immediately or within short notice

Interested applicants please email your detailed resume stating your working experience, earliest available date, current & expected salary and a recent CV / Resume to info@i-consulttech.com/[email protected]

Zenith Infotech is an IT Recruitment Company in Singapore for the last 27 years. We are looking for a suitable candidate for the position of Operations Lead (Software/Application Support)

As Service Delivery Operations Lead, you will be responsible for overseeing the day-to-day operations of the service delivery team.

Your day-to-day activities will involve managing the team's performance, ensuring timely delivery of services, and maintaining high levels of customer satisfaction.

You should have advanced proficiency in Service Delivery and other skills such as Business Operation Management, Operational Excellence, and Delivery Excellence with advanced proficiency in each.

Oversee the day-to-day operations of the service delivery team. Ensure timely delivery of services and maintain high levels of customer satisfaction. Manage the team's performance and provide guidance and support as needed. Collaborate with other teams to ensure seamless integration of service delivery solutions

Key Highlights

• Exposure in the government sector
• Location: Tanah Merah/Haw Par Villa
• Working Hours: Rotating Shift- Morning: 7:30am to 3pm; Afternoon: 2:45pm to 10:30pm; Night: 10:15pm to 7:45am
• Duration: 9 months
• Benefits: Milestone Bonus Payout and shift allowances. Possible to convert to perm staff after the training program!

Key Responsibilities

• Oversee port traffic to ensure the safe and efficient navigation of vessels through the Singapore Strait.
• Relay traffic information to vessels using VHF radio communication.
• Maintain distress watch and respond to marine incidents.

Requirements

• Min Diploma.
• Candidates without experience can apply as training will be provided.
• Strong interest to join maritime industry.

Interested candidates please click "Apply Now". We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Chok Kah Hwa

Outsourcing Team

BGC Group Pte Ltd

EA Licence Number: 05C3053

Responsibilities

• Reports to the Head Operations Support Services (OSS)/ General Services in COMPANY’S, the incumbent will be responsible for providing administrative and operations support for various functions for the hospital.

• Manage operation and systems as well as review and improve the functional units in OSS/General Services

• Ensure timely review of service/lease/license contract terms and conditions and costs of services/contracts

• Assist with the department’s logistics, equipment and services including procurement, inventory, payments and records management

• Assist with the review and updating of the department’s policy, SOP documents, training plans for staff, emergency response plan for the department and financial budgeting

• Work with the various functions to manage and review the feedback/incidents and ensure corrective action and necessary follow-up

• Work with staff from various functions to initiate different types of projects (A & A, Rejuvenation, Improvement) and supervise their implementation

• Work closely with internal departments/clinics and external agencies to coordinate operations, compliances and collaborative partnerships

Requirements

• Bachelor Degree in any discipline

• 5 years or more of related working experience

To find out more about this opportunity, please contact Lionel Liew at [email protected].

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lionel Liew | Registration No: R1330693

About NETS

The NETS Group is a leading payments services group, enabling digital payments for merchants, consumers and banks across the entire payments value chain.

The Group operates Singapore’s national debit scheme enabling customers of DBS Bank/POSB, HSBC, Maybank, OCBC Bank, Standard Chartered Bank and UOB to make payments using their ATM cards or mobile devices at more than 130,000 acceptance points in the country as well as online payments.

Position Summary

Admin Support team of Card Centre liaises with the Bank customers on a daily basis on the execution of instructions tasked by the Banks, as well as on the production statuses of the Banks’ inventories and User Acceptance Testing. The team leader of Admin Support manages the productivity and ensures smooth workflow within the Admin Support team. The ideal candidate will be an excellent leader and will have experience managing staff to produce results in a timely and effective manner.

Key Responsibilities

• Ensure timeliness and accuracy in all scopes of work within Admin Support
• Ensure the Admin Support team meets the service levels of the Banks
• Daily coordination between Bank customers and internal Production
• Reporting of card statuses and inventory levels to the Banks
• Preparation of monthly billing reports
• Participate in monthly Service Level meetings with the Banks
• Attend project meetings with the Banks
• Participate in negotiation discussions with the Banks
• Working with Card Centre Management on fulfilment on business goals

Requirements

• Diploma holder and above
• Proficient in Microsoft Office Applications
• Basic analytic skills, able to generate report through MS Excel
• At least 3 years of experience in supervisory or team management preferred
• Individuals should possess excellent written and verbal communication skills
• Prior working experience in the Banks would be advantageous
• Able to commit to 5.5 days work week

Position Title : Admin cum Operations Executive.

Office Location : Paya Lebar area.

Basic Work Hours : Monday to Friday (8.30am-5.30pm), and Saturday (8.30am-12.30pm).

Basic Salary : $1800-$2200/Month.

Job Description :

- To co-ordinate and liaise between operations, customers and suppliers on works of the company

- Responsible for the co-ordination of tender and site/safety documents

- General administration in the office

- Liaise with suppliers for procurement and ordering of supplies and materials.

To Apply :

WhatsApp your resume to 9151 2519.

OR

Email your resume to [email protected].

OR

Submit your application by clicking the APPLY button.

CHEN JUN KAI - CEI Reg: R1658603

Link2 Manpower Pte Ltd - MOM Reg No. 22C1131

Our esteemed client, an established MNC, is searching for a Deputy Restaurant Manager/Restaurant Manager:

Job Responsibilities:

• Ensure compliance with operating standards, local regulations, and Ministry of Education (MOE) requirements, including enforcement of housekeeping and cleaning schedules.
• Oversee food and ice cream quality by monitoring preparation procedures and implementing corrective actions when necessary.
• Uphold high customer service standards through staff supervision and the implementation of in-house training and development programs.
• Manage inventory levels to support smooth business operations, ensuring proper receiving, checking, and storage processes are followed.
• Ensure accuracy in all financial transactions, including cash handling, bank-in procedures, and credit card payments.
• Enforce discipline and foster a positive work environment, maintaining high staff morale and promoting proper conduct.
• Plan staff rosters to meet operational needs while adhering to labor budget constraints.
• Ensure all equipment and restaurant fittings are well-maintained by enforcing scheduled maintenance programs and coordinating with contractors for servicing.
• Implement internal cost control procedures in alignment with the guidelines set by the Restaurant Manager.
• Lead recruitment, selection, and onboarding of service staff, and provide coaching and training to supervisors and team members to meet performance goals.
• Support the Restaurant Manager with administrative tasks and other duties as assigned by the Duty Manager.

Job Requirements:

• At least 2 years in a supervisory or management role in a restaurant or similar setting.
• Strong leadership skills to manage and motivate staff.
• Excellent communication and problem-solving skills to ensure customer satisfaction.
• Ability to manage daily operations, staff schedules, and inventory.
• Works well with others and fosters a positive team environment.
• Willing to work various shifts, including weekends and holidays.

Additional Information:

• Salary: Up to SGD 4,200 + VB (1 - 2 Months)
• Working Location: Islandwide

For interested parties, kindly click on "APPLY NOW" or send in your resume in MS Word format to

[email protected]

*We regret that only shortlisted candidates will be notified*

TSTAR Recruit Pte Ltd| EA Licence No:22C1039| Co.Reg.No.202207088Z| EA Registration No.: R1767370 (SIA KAI SING)

Specific Job Role/ Scope - Cross Trade

• To handle & co-ordinate cross-trade shipment.
• Support cross trade shipment from 4 business units.
• Support creation of cross trade job in system.

Specific Job Role/ Scope - Export OPS

• Daily export shipment execution.
• Supervise shift operations & troubleshooting of shipments.
• Support future night AOG activations from BD.

Responsibilities and Duties:

• Receive job activation from client/ other departments through email.
• Co-ordinate with respective sales/ origin/ destination oversea agents and clients (could be base in SIN or overseas)
• PO chase, and detailed needed such as cargo ready take/ pick up date/ flight details.
• Vetting and send draft pre-alerts to oversea agents and client for approval.
• Checking, monitoring of air shipment uplifting/ arrival and sea vsl sailing/ arrival.
• Follow up with shipment and sent to client POD/PRO upon receipt from overseas agents.
• Update monitoring chart on each event/ activity and prepare sequence of event report if required.
• To update and maintain sales and/ or client's SOP.
• To create shipment through our in-house computer system.
• Any ad-hoc task assigned.

Responsibilities and Duties: Export OPS

• Execute export shipments (Consol/ Direct).
• Scan pre-alert to oversea agent/ AWB to direct shipper.
• Submission of FWB/ FHL promptly.
• Liaising with E-CR personnel for customer shipment related.
• Liaising with warehouse personnel for cargo related.
• Liaising with terminal personnel for lodge in of cargo.
• Handle night phone enquiries.
• Follow up with email correspondence from internal/ external stakeholders.
• Compliance with shipment requirements.
• To check daily uplifting of shipments
• Reporting of Offloading Report/ Follow up on Cargo Irregularities
• Oversee daily trucking service

Additional Task (if any):

• Sharing of shipment discrepancies with suggestions/ improvements.
• Perform STM trucking functions.
• Perform weekends / PH when required.

Job Requirements:

• At least 2-3 years of working experience in air/ sea freight handling

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Operations Executive to join their Warehouse Operations team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Optimize warehouse and administrative processes for efficiency.
• Identify and address improvement opportunities with staff and leaders.
• Drive projects to reduce waste, enhance productivity, and ensure sustainability.
• Implement digital tools to streamline workflows and improve the work environment.
• Present proposals to customers and coordinate implementation with stakeholders.
• Achieve annual targets for cost savings, sustainability, and customer improvement goals.

Requirements:

• Min Degree in Supply Chain or related study
• Min 3 years of warehouse operations, with exposure in process improvement projects
• Experience in automation tools such as powerbi, Python or power automate

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

The energy of a newsroom, the pace of a trading floor, the buzz of a recent tech breakthrough; we work hard, and we work fast - while keeping up the quality and accuracy we're known for. It's what keeps us inventing and reinventing, all the time. Our culture is wide open, just like our spaces. We bring out the best in each other through collaboration. Through our countless volunteer projects, we also help network with the communities around us, too. You can do amazing work here. Work you couldn't do anywhere else. It's up to you to make it happen.

What’s the role?

The Contracts team is a part of the Bloomberg Finance and Admin department. It is deeply ingrained in the customer service and operations of the organization. The role of a Contracts Operations Analyst in this business is to provide excellent customer service to a large global client base. The Contracts team is responsible for the operational and logistical management of the contracts processes across all Bloomberg groups and products. We work in a very fast paced environment, where prioritization and operational excellence are key. We work towards ambitious individual and team goals. As an individual contributor on this team, your day to day will consist of handling client support tasks (70+daily) through order creation and contract delivery to contract execution and archival. We are responsible for mitigating risk through proper legal documentation and the management of our client database.

We'll trust you to:

Have strong multi-tasking skills:

• Receive and analyze Service Order Requests (SORs) – check that all the data is accurate and determine which paperwork is required to ensure legal and regulatory needs are accurately fulfilled for the client and Bloomberg
• Ensure contracts are issued to our clients timely and accurately
• Manage direct requests from internal and external clients on all operational contract inquiries that contribute to the finalization of the sales process as well as mitigating disruptions to clients' ongoing product support
• Manage contract receipt and archival

Have strong attention to detail and analytical approach:

• Maintain global agreements and customer legal entity databases, ensuring appropriate documentation is signed by the clients, and that database integrity is maintained
• Mitigate risk for Bloomberg and our Customers by providing stewardship on Contracts related processes and implementing policy guidelines
• Manage the operational and contractual changes for clients who are undergoing changes to their name, corporate structure, merger/acquisition while ensuring no disruption to the clients services/regulatory requirements
• Demonstrate and apply knowledge of legal contracts for all lines of business (different types of Bloomberg products) and relevant procedures (contracts team procedures relating to onboarding clients for different types of services Bloomberg provides)

Drive platinum Customer Service:

• Partner with Bloomberg Sales, Operations, Accounting, Installations and Negotiations and Compliance teams globally to provide a seamless customer experience throughout the order and ongoing product lifecycle
• Effectively communicate between internal and external partners, and collaborate closely on issue management and resolution times
• Think ahead to identify next steps and consequences of events or actions and evaluate whether arguments or cases are complete and sound

Be Technically Inclined:

• Use various research and knowledge platforms to complete daily responsibilities
• Troubleshoot technology failures to allow business to move forward seamlessly
• Liaise with Engineering and Project Managers to design, implement, and test new functionality (e.g. enabling clients to sign contracts electronically using the Bloomberg online platform)

As tenure progresses job role will evolve as well to require:

• Manage projects – track project milestones and report back to all stakeholders (projects may vary from internal system enhancement testing to account name changes of large clients due to company merger/acquisition)
• Be aligned with various Sales groups as a subject matter expert for targeted client support

You'll need to have:

• Minimum 2 years of experience in customer service roles(customer support or account management roles), interacting with both internal and external clients , preferably in the Finance and/or Professional Services industry
• Excellent written and spoken communication skills in English and Mandarin to support clients in China market
• Experience managing contract processes such as vendor contracts, customer service related contracts and data maintenance
• Ability to multi-task and meet tight deadlines with attention to detail and quality
• A results-oriented approach: have the drive and energy to achieve excellent results
• Ability to display confidence, emotional intelligence, and decisiveness throughout your daily responsibilities
• Be self-motivated with the ability to work independently as well as part of a team
• Attention to detail with strong analytical skills
• Strong aptitude for learning various systems in a fast-paced environment (Bloomberg Terminal, Microsoft Suite, SAP, Kofax)
• Bachelor’s degree or degree-equivalent qualifications
• Demonstrated continuous career growth within an organization

We’d love to see:

• Experience using the Bloomberg Professional Service (the Terminal)
• Keen eye for workflow efficiency opportunities

If this sounds like you:

Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this: https://www.bloomberg.com/professional

Bloomberg is committed to improving the communities, cities and countries in which we work, and we support various initiatives including hiring and developing local talents. So, you'll need to have legal authorization to work full-time in Singapore, without Bloomberg sponsoring your work authorization, to be considered for this role.

Why Bloomberg?

We’re individuals with diverse backgrounds, talents, and experiences who take on big challenges and create even bigger impact through our work. We’re interested in what makes you you, and how we can create opportunities for you to channel your unique, personal energy and grow to your fullest potential.

Learn more about our office and benefits:

Singapore | www.bloomberg.com/singapore

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Retail Operations Manager, in hopes of expanding their retail operation team. They are located in the Town area – easily accessible.

Duties of Retail Operations Manager:

• Lead and Manage Operations: Direct the team in developing and executing strategies to enhance and maintain asset value across the portfolio.
• Ensure Smooth Operations: Oversee programs to guarantee continuous service for utilities, air conditioning, fire protection, and security. Ensure staff are trained in fire and life safety systems and all maintenance programs are up-to-date.
• Asset Management: Review and implement annual Asset Plans for each property.
• Tenant Management: Handle lease agreements, manage tenant renovations, and maintain strong tenant relationships.

Requirements:

• Degree in relevant field
• Minimum 7 years of retail mall management experience
• Good communication and stakeholder relationship management skills

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte Ltd
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

Mendix – the leading low-code application development platform:

The Mendix Platform uses visual modeling to abstract long-form coding out of application development. Our customers use Mendix to create and deploy better software for the enterprise, faster. Mendix is collaborative - the people who use the software and the people who build the software work together throughout the development process.

Read our Customer Stories to learn more about the wealth of software and solutions global organizations have built with the Platform.

At Mendix we strive to maintain a diverse, open, and safe working environment where people can be their true selves. We value every voice, celebrate individuality, and appreciate the diversity of thought and experience. People who work here are driven, smart, and really good at what they do.

As this market evolves, we encourage people of all skill levels to work with the platform, both for clients and candidates. Apply today to discover how you can make a meaningful impact with Mendix.

Mendix is growing fast and expanding the Business Operations Team into our latest emerging market of Asia, and looking for a highly talented Sales Operations Manager. To be successful in this role, you need to have the "bigger" business picture in mind. And more importantly you need to understand all facets of the Revenue Operations scope. Including Sales Operations, Customer Success Operations and Partner Operations. You need to be able to focus your talents in providing insights and guiding the broader APAC Go-To-Market (GTM) team to improve business process, pipeline management, channel alignment and overall organization.

You’ll help our customers drive digital innovation by:

• Collaborating cross-functionally, adding value to the GTM organization to increase impact
• Driving improvement of business processes, leveraging the GTM Tech Stack (tools like SFDC, Clari and Salesloft) to drive growth and scale
• Working closely with our sales team to drive value with Deal movement, updates and advise management with insights to guide the sales team
• Working effectively across sales, support, IT, finance, human resources, and other functions
• Developing proactive analyses, rooted in SFDC data and other sources, that provide actionable insights
• Partnering with our SFDC admin and our reporting team to improve and refine workflows and ensure we are getting the maximum value out of the tool while meeting users’ needs
• Organizing data and utilizing it to enhance Salesforce platform effectiveness
• Assisting with key sales planning activities during planning and budgeting cycle
• Providing ad-hoc analysis as required to aid management decision making
• Guiding Change Management and Enablement (especially from a systems and process perspective)
• Leading 2 sales operations analyst in APAC

You’re the innovator we need if you:

• Have 12+ years’ experience in Revenue Operation or Sales Operations, preferably at a fast paced subscription software (SaaS) company
• You need to have proven track record in working across the multi-disciplinary field of Sales Operations and Customer Success Operations
• This means you need to feel comfortable with subjects like sales planning, pipeline management, performance management, renewal and new business forecasting, identifying expansion opportunities upon renewal, etc
• Proven ability to build strong report with GTM leadership and lead in important business conversations.
• Have the experience to build the architecture and execution in the GTM Tech Stack is strongly preferred
• Have experience with Business Intelligence tools (SFDC, Power BI)
• Have a BA/BS degree in business or related field
• Possess a demonstrable track record of expertise across various domains of Revenue Ops (Sales, Customer Success Management (CSM), Services, and Partner Relations)
• Have excellent analytical and problem solving skills, combined with strong business judgment and ability to present analysis in a clear and compelling manner
• Have in-depth understanding of Sales processes and systems (sales cycles; account, territory, opportunity, pipeline management, Deal velocity)
• Like to work in a high-growth, performance and deadline driven environment
• Preferably have Salesforce.com Superuser experience
• Are results oriented, with attention to detail and have the ability to prioritize multiple objectives and projects
• Are able to manage your own and team’s workload, work efficiently and meet deadlines
• Have a successful track record of working at all levels of management and sales teams
• Have excellent interpersonal and communication skills (including verbal and written in English is required)
• Have strong commitment to work as part of a dynamic team, and desire to learn and be challenged, self-driven and motivated

If you see a job description and think, “I’d be perfect for that” but your experience doesn’t align perfectly with the qualifications – don’t let that hold you back. We’re always eager to hire talented, passionate candidates – so give it a try and apply.

ABOUT GOLDMAN SACHS

At Goldman Sachs, we connect people, capital and ideas to help solve problems for our clients. We are a leading global financial services firm providing investment banking, securities and investment management services to a substantial and diversified client base that includes corporations, financial institutions, governments and individuals.

ABOUT OUR ROLES IN GLOBAL BANKING & MARKETS OPERATIONS

Operations is at the core of Goldman Sachs. For every trade agreed, every new product launched or market entered, every transaction completed, it is Operations that enables business to flow. The Operations division partners with all areas of the firm to deliver banking, sales and trading and asset management capabilities to clients around the world. Alongside this vital service delivery role, Operations provides essential risk management and control, preserving and enhancing the firm’s assets and its reputation. Operations span all product lines and markets.

The primary responsibility of the Stock Lending team is to offer day to day support for Stock Lending Desk in Asia.

The team acts in partnership with a wide variety of groups across the firm globally with daily interaction with the wider Operations teams, Technology, Legal and Compliance. Stock Lending Operations are heavily involved in new business initiatives and process improvement to streamline our support model.

JOB RESPONSIBILITIES

• To manage the life cycle processes of a stock loan borrow or loan. This encompasses pre-matching, settlement, recalls and collateralization.
• Interact with Traders, Operations, Legal, Compliance and Engineering teams to ensure that commercial opportunities can be facilitated under controlled conditions.
• Focus on client excellence both with internal and external counterparts.
• Compile and analyze metrics to assess process efficiency, to identify and drive improvement.
• Work independently, or with team members and management, on strategic projects and process improvement initiatives to reduce risk and/or improve client service delivery.

QUALIFICATIONS

• Bachelor’s degree or higher
• Minimum of 4 years of prior work experience in a stock loan operations (or at least trade support or equities middle office)
• Proficient to advanced skills with MS Office (Excel, PowerPoint, Word, Outlook)
• Highly organized with exceptional attention to detail and follow-through
• Strong ability to manage multiple projects with competing deadlines
• Team player with positive attitude and strong work ethic
• Strong communication skills (written and verbal)
• Ability to work in a fast-paced environment
• Ability to adapt quickly to a variety of industries and businesses
• Ability to self-direct, analyze and evaluate and form independent judgments
• Ability to effectively interact and build relationships with senior management and global stakeholders
• Commercially savvy with ability to exercise discretion with respect to highly confidential/sensitive information
• Integrity, ethical standards and sound judgment

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

© The Goldman Sachs Group, Inc., 2023. All rights reserved.
Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity

Clinic Operations Executive

This role reports to the Clinic Operations Manager of the Group. Bridgepoint Health is an operating entity of Sheares Healthcare. As a clinic operations executive, you are the first line support to assist with the administrative and operational support of the clinic. You are expected to function independently and work well within a group of like-minded staff looking to deliver the best possible care to our patients.

The Job

1. Operational Readiness

Ensure clinic’s operational readiness

Ensure up to date information related to clinic operations (e.g. operating hours)

Ensure that clinic assets are in optimal working condition, through planned review cycles and collaboration with clinics, facility management, IT teams

Ensure optimal staffing levels and resource allocation and rostering is timely and adequate

Keep abreast of latest ministry guidelines, ensure clinic’s compliance to regulatory standards, assist in licensing requirements and clinic licensing needs

Ensure stock levels (consumables and non-consumables) are sufficient to support clinic operations

2. Workflows and SOPs

Assist in the drafting of workflows and SOPs

Assist in the periodic audit of workflow, SOP compliance

Work closely with HQ and Clinic team to refine and optimize workflows and SOPs consistently

Assist in training of clinic staff and managing staff development to enhance their skills and performance

Manage patient appointments and follow-ups to optimize clinic efficiency

3. External stakeholder coordination

Work with vendors, suppliers, and contractors to ensure all materials and equipment align with project timelines, quality standards, and budget requirements.

Work with TPA/clients for clarification of claims and furnishing of supporting documents

Work with relevant agencies and PCN coordinators if there are follow ups for claims related to government schemes

Handle patient feedback, coordinate internal escalation process and track to resolution

4. Internal stakeholder coordination

Clinic

• Work with Facility Management to coordinate with clinics on the preventive maintenance of the clinic
• Work with clinic to raise IT related tickets for support/resolution
• Collating documents and submission of documents in a timely manner
• Assist with procurement related matters if necessary
• Assist clinic with patient refund (approval and execution)

COO office

• Support projects taken on by the group including but not limited to onsite health screening projects
• Support B2B related matters
• Support on tender documentations and administrative work

HR

• Assist HR in employee related claims, administering of employee feedback and performance review of clinic staff

Finance

• Assist Finance in month end closing and collation of documents from clinics
• Assist in the reconciliation of TPA/government related claims and data entry for administrative charges.
• Assist in providing inputs for budget preparation
• Generate corporate invoices for B2B clients

5. Administrative

Ensure proper documentation and filing of all operations related documents

Secretariat support - Minute taking and follow up tracking

Assist with tasks otherwise assigned to by Clinic Operations Manager.

The Person

Minimally a diploma in relevant field

Familiarity with the way of working of a clinic, able to assist in clinic shifts when necessary

Training will be provided

Relevant experience in hospitality or healthcare industry is advantageous

Team player, good interpersonal and communication skills

Familiarity with various clinic management systems is a plus

Technology Savvy and computer-literate including use Microsoft Office applications

Can-do attitude

The position is responsible for conducting all teams partaking in a guest’s arrival and departure. The Lobby Manager also acts as the center of all communication and action during any irregular incident during a resident stays or guest visits.

Primary Responsibilities 

Delivers the Raffles Hotel Singapore Arrival and Departure Experience

• Ensures guests receive a warm and personalised arrival and departure experiences based on and seamless flow of processes including supporting Lobby Ambassadors for check-in, check-out, and cashiering duties. 
• Ensures guests receive the experience as detailed in brand Standard Operation Procedure (SOP), Raffles Hotel Singapore Local Standard Operation Procedure (LSOP) as well as Leading Quality Assurance (LQA) standards, and aim to achieve the scores and goals set by management.
• Ensures service standards and individual performance are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Manages All Aspects of the Daily Operation at the Hotel Lobby and Entrances

• Ensures the smooth running of the hotel operation by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Upholds a flawless impression and perception of the Raffles Hotel Singapore services, products and colleagues.
• Takes responsibility to ensure 24-hours shift coverage in the Lobby Operation, Concierge and Raffles Service sections. Carries out Night Duty Management by himself if needed.
• Orchestrate the lobby operations from a seating perspective of main building restaurant patrons.

Maximises Efficiency of Resident and Guest Incident Management

• Manages any incident that occurs during resident stays or guest visits due to service or product shortfalls.
• Acts as the center of communication during any incident and takes immediate action to turn the situation around into a satisfying experience.
• Acts according to hotel emergency and crisis management procedures when applicable and always reinforces hotel values.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports and peers are trained in and follow WSH guidelines.

Maximises the Outcome of Upsell and Cross-sell Opportunities

• Executes the annual upsell strategy and achieves all goals as set by management.
• Cooperates with all departments and divisions in promoting inter-hotel sales and in-house facilities.
• Performs any other duties and responsibilities that may be assigned.

Job Description

• Industry/ Organization Type: F&B
• Position Title: Operations Manager
• Working Location: Bukit Timah
• Working Hours: 5 days (Monday to Friday 9 AM-6 PM)
• Salary Package: Basic Salary up to $7,000 + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Oversee daily operations, ensuring that all processes and procedures are executed efficiently and effectively
• Manage logistics, inventory, and supply chain activities to guarantee timely delivery of products and services
• Conducting thorough market research to identify opportunities for operational improvements and staying informed about industry trends and best practices
• Analyze operational data, customer feedback, and performance metrics to build successful strategies and improve operational performance
• Developing and refining operational policies, ensuring consistency across all activities, and creating compelling standard operating procedures (SOPs) that enhance productivity
• Overseeing staff training and development, ensuring a high level of competency and morale within the team
• Plan and execute projects, coordinating with vendors, suppliers, and other partners to ensure seamless execution
• Develop and manage the operations budget, ensuring optimal allocation of resources, and monitor expenditures and return on investment (ROI) for all activities

APPLY NOW!!!

• Bachelor’s Degree in Business Administration, Marketing, or a related field
• Has 5-10 years of operations management experience (preferably in F&B) with a solid track record of leading operational activities and strategies
• Strong knowledge of logistics, supply chain management, and operational best practices

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #67198 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781