• Work with stakeholders and contractors to ensure necessary infrastructure provision and installations are made to support various emergency scenarios.

• Implement and maintain global centralized information repository on emergency response infrastructure, operation manuals, and response plans,

• Plan, review and coordinate emergency responses and crisis management activities to ensure operational response readiness for civil emergency, disease outbreaks/ pandemic, terror-related, and other emergencies,

Email: [email protected]

Whatsapp: 96503173

Telegram: @jesswongie

Jessie Wong Yuan Si

Personnel EA License No.: R2197171

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Senior Manager/Head of Operations, a pivotal role in our client’s new setup. Reporting directly to the General Manager (GM), you will oversee and integrate operations across our hotel and hospital services, ensuring exceptional guest and patient experiences.

Key Responsibilities

Strategic Coordination

• Lead and execute operational strategies across hotel and hospital functions, aligning with organizational goals.
• Collaborate closely with the GM and executive leaders to ensure seamless integration between hospitality and healthcare services.
• Serve as the primary liaison between hotel and hospital teams, fostering effective communication and synergy.

Operational Excellence

• Oversee daily operations, including guest/patient services, housekeeping, food & beverage, facilities, and healthcare management.
• Monitor performance metrics to uphold the highest standards in hospitality and healthcare operations.
• Ensure compliance with industry regulations, policies, and standards.

Guest and Patient Experience

• Cultivate a culture of excellence in service delivery, catering to the unique needs of guests and patients.
• Develop initiatives to enhance satisfaction and build loyalty.
• Resolve escalated guest and patient concerns promptly and effectively.

Team Leadership and Development

• Lead, mentor, and inspire departmental heads across hotel and healthcare operations.
• Promote collaboration and accountability within the team.
• Implement training programs to enhance operational skills and elevate service delivery.

Financial Management

• Manage budgets for hotel and hospital operations, focusing on cost optimization and revenue growth.
• Prepare and present financial reports to the GM and senior leadership.
• Identify opportunities to improve efficiency without compromising service quality.

Innovation and Compliance

• Introduce innovative solutions to enhance operational efficiency and satisfaction.
• Stay updated on industry trends and regulatory changes in hospitality and healthcare sectors.

Qualifications and Requirements

Education

• Bachelor’s degree in Hospitality Management, Healthcare Administration, Business Administration, or a related field.
• A Master’s degree is an advantage.

Experience

• 5 to 10 years of senior leadership experience with significant exposure to both hotel and healthcare operations.
• Proven track record of managing large teams in high-performance environments.

Skills

• Strategic leadership and operational management expertise.
• Strong communication and interpersonal abilities.
• Financial management skills and regulatory compliance knowledge.

Preferred Candidate Profile

• Demographics: Singaporean or Permanent Resident (PR).
• Cultural Fit: In-depth understanding of Singapore’s hospitality and healthcare sectors.

We at the Specialist Trade Alliance of Singapore are passionate in helping companies especially the SMEs to be more business competitive and future ready.

This role is an entry level role that will provide you with relevant exposure to events management and communications. We are a dynamic workplace that will give you the opportunity to interact and work with diverse groups of people, stakeholders, and environments.

Job Responsibilities

1. Handling of association administration such as Council meetings and minutes recording,

2. Preparation of presentation slides for Council Meetings and events.

3. New and renewal Membership management.

4. Events coordination and registration processing.

5. Administer the registration / certification programmes.

6. Preparation and update on the monthly outgoing external payments

Job Requirements

1. Minimum Diploma (2 years) or Degree

2. Good inter-personal and communication skills

3. Pro-active and adaptive in different work situations

4. Familiar with MS Office (Excel, Words and Powerpoint) applications.

Job Objectives

The Operations Manager is responsible for overseeing the day-to-day operations of the Club, ensuring efficiency, productivity, and profitability. This role involves managing staff, optimizing processes, and implementing strategies to improve operational performance. The Operations Manager works closely with Director of Food and Beverage to align operational activities with the Club’s goals and objectives. Deputized the duty of the Director of Food and Beverage in his absence.

Job Descriptions

Operational Management:

• Oversee and manage the daily operations of the Club, ensuring smooth and efficient functioning.
• Develop and implement operational policies and procedures to improve productivity and efficiency.
• Monitor and analyze key performance indicators (KPIs) to identify areas for improvement.
• Report to Senior Management on the weekly progress with regards to the Sales KPIs.
• Coordinate and supervise the work of various departments to ensure seamless operations.
• Take charge of all curated events for members by the Director of Food and Beverage to ensure the participation and execution are given to drive the success of the events.

Staff Management:

• Recruit, train, and manage a team of employees, fostering a positive and productive work environment.
• Conduct regular performance reviews, provide feedback, and implement development plans for staff.
• Ensure that staff adhere to company policies and procedures, and maintain high standards of quality and service.
• Address and resolve any issues or conflicts that arise within the team.

Process Optimization:

• Identify and implement process improvements to streamline operations and reduce costs.
• Utilize data and analytics to monitor performance and make informed decisions.
• Implement and manage systems and tools to enhance operational efficiency.
• Continuously evaluate and update operational processes to keep pace with industry trends and best practices.

Financial Management:

• Develop and manage the operational budget ensuring cost control and maximizing profitability.
• Monitor expenses and implement cost-saving measures where possible.
• Prepare financial reports and forecasts for senior management.
• Oversee procurement and inventory management to ensure optimal stock levels and cost efficiency.

Customer Service:

• Ensure that customer service standards are consistently met or exceeded.
• Address customer complaints and feedback in a timely and effective manner.
• Implement customer service initiatives to enhance the customer experience.
• Monitor customer satisfaction levels and make improvements as necessary.

Compliance and Safety:

• Ensure compliance with all relevant regulations, laws, and industry standards.
• Implement and enforce health and safety policies and procedures to create a safe working environment.
• Conduct regular audits and inspections to identify and mitigate potential risks.
• Ensure that all staff are trained in and adhere to safety protocols.

Strategic Planning:

• Work with senior management to develop and execute operational strategies that align with the company’s goals.
• Participate in long-term planning and contribute to the overall strategic direction of the organization.
• Identify new business opportunities and potential areas for growth.
• Lead or participate in cross-functional projects and initiatives.

Qualifications & Experience:

• Degree or Diploma in Hospitality Management or equivalent
• At least 5 years' relevant experience in a similar capacity
• Proven experience handling multiple outlets in a similar capacity in a large scale F&B Operation.
• A good leader with excellent communication skills
• Ability to uphold good service standards at all times
• Strong leadership and management skills.
• Excellent organizational and multitasking abilities.
• Analytical mindset with strong problem-solving skills.
• Proficiency in using operational management software and tools.
• Excellent communication and interpersonal skills.
• Financial acumen and budgeting experience.

Personal Attributes

• Results-driven and proactive.
• Detail-oriented and committed to excellence.
• Adaptable and able to thrive in a fast-paced environment.
• Strong decision-making capabilities.
• May require working extended hours, including evenings and weekends, depending on operational needs.
• By excelling in this role, the Operations Manager will ensure that the organization runs efficiently, meets its goals, and delivers high-quality service to its members and guests
• 5-day work week (Inclusive of weekend/public holidays)

Operations Manager

• 5 days, 9am-6pm
• Salary: $4000 -$5000
• Location: The Centrepoint (Orchard), requires traveling to site too
• Provides out-of-home imaging solutions and services to consumers in theme parks, attractions and special events.

Job scope:

• Maximizing imaging revenue and achieve revenue targets
• Implementing business development and sales strategies, and to maximize the potential of existing client networks
• Responsible for planning and sourcing new business opportunity.
• Monitoring ongoing trends in marketing and the industry to support development of long-term account plans
• Talent planning of the team to support the long term development of the company
• Main point of contact with external stakeholders

Requirements:

• Matriculated or above, tertiary education is preferred
• Minimum 5 years experiences in the field of imaging/ Trip site / hospitality with at least 3 years at the manager level
• Knowledge in data analysis, experience user of PC and office software
• Prior experience in photography service industry is highly preferred

☎️ Whatsapp +6588278652 (Hym)

Clinic Operations Manager

This role reports to the COO Office. Bridgepoint Health is an operating entity of Sheares Healthcare. As a clinic operations manager, you serve as the bridge between the HQ team and the Clinic team. You are expected to function independently and work well within a group of like-minded staff looking to deliver the best possible care to our patients.

The Job

1. Operational Excellence

Ensure clinic’s operational excellence and superb patient experience / satisfaction

Serves as the point of escalation for all clinic matters (internal and external)

Data driven approach and provide relevant data for the proactive management of clinic excellence

Develop and implement operational policies, procedures and best practices across clinics

Work closely with Medical Operations leads to proactively address physician issues

Ensure compliance of clinic processes with necessary authorities and accreditation requirements

Proactively identify areas for improvement from an operational and workflow perspective

Assist in the implementation of quality assurance/improvement efforts

Oversee manpower and rostering matters for clinics

2. External stakeholder coordination

Liaise with TPA / clients, relevant government agencies, suppliers and vendors as required (for e.g. claims resolutions, payment follow up etc).

Support projects taken on including engagement with Corporates

3. Internal stakeholder coordination

Support the strategic planning and execution of such plans for the group

Work closely with COO office and leadership team to execute operational goals

Support the development and management of clinic budgets.

Proactive cost reduction and revenue enhancement.

4. Leadership

You will lead a team of clinic operations executives, clinic managers and clinic assistants

You will drive the culture of Bridgepoint Health

Responsible for the ongoing retention and engagement of clinic staff

Assist with tasks otherwise assigned to by COO office.

The Person

Minimally a diploma in relevant field

Familiarity with the way of working of a clinic, able to assist in clinic shifts when necessary

Relevant experience in hospitality or healthcare industry is advantageous

Team player, good interpersonal and communication skills

Familiarity with various clinic management systems is a plus

Technology Savvy and computer-literate including use of Microsoft Office applications

Can-do attitude, adaptable to situations

Responsibilities:

• Supervise a group of carpark and enforcement staff
• Build and maintain client relationships
• Project management
• Manage Vendors and contractors
• Conduct weekly operations audits
• Ensuring compliance with industry regulations and company standards
• Prepare daily and monthly reports
• Any other ad-hoc assignments assigned by the Management.

Requirements:

• Diploma in any related field
• At least 2-3 years of supervisory experience
• Basic knowledge of Microsoft Word and Excel
• Strong leadership qualities
• Proactive and independent
• Dynamic and multi-tasking capabilities
• Must possess own mode of transport (car or motorcycle)

1) Performs administrative and clerical tasks

2) Ensuring internal Records are accurate

3) Checking of documents from customers to ensure compliance

4) Assists with initial client operational requirements relating to vehicle recovery / towing

5) Assists with internal reporting generation and submission to relevant stakeholders

6) Any other duties as assigned by management

7) Training will be provided

Fresh graduates are welcome to apply

Seeking a driven and fit personnel. The candidate will be reporting to the Manager and supervising all functions of pickup and delivery. Candidates are preferred to have a minimum of 1 year of working experience in the relevant field. All other candidates will also be considered if shown keen interest in logistics work.

Job Responsibilities:

• Oversee and monitor last mile deliveries.
• Serve as the primary point of contact for addressing customer inquiries and concerns.
• Manage the processing of delivery returns from drivers and customers.
• Ensure that key performance indicators are achieved set by supervisor or manager.
• Ensure adherence to safety protocols and standard operating procedures.

Job Requirements:

• Minimum of 1 year(s) of working experience in relevant field, candidate who shown keen interest in logistics work will also be considered.
• Must be physically fit.
• Strong time management skills.
• Meticulous and detail oriented.
• Ability to communicate with all partners via calls and emails.
• Ability to complete multitask within given timeline.
• Class 3 license will be an advantage.
• Singaporeans Only.

Remuneration:

• Basic Salary - $2100 (Probation) to $2300 (Confirmation)
• Performance Incentive: $300 monthly for good attendance & performance! (No lateness or absence)
• Tenure allowance - after 1st/2nd/3rd year anniversary of employment the employee is eligible for $150-$500/monthly tenure allowances
• Mobile Phone Allowance
• Meal Allowance for overtime more than 2 hours on top of normal working hours - $10
• Overtime pay eligible

Other information:

• 12 days annual leave
• 14 days sick leave/60 days hospitalization

Working Hours: 5.5 days/week

• Monday to Friday : 9am to 6pm
• Saturday : 9am to 1pm

Please submit your updated resume through the Apply Now link.

As HR Operations Executive, you will provide specialized administrative support to employees and our clients. Responds to complex inquiries from employees. Administers and executes certain HR programs. Collects and analyzes data to support HR activities.

Provide general support on work pass (new application, renewal, cancellation, etc)

Manage the end-to-end payroll process

Prepare monthly payroll journals, reports, accruals & cost charging to Finance

Manage on tax clearance submission, monthly CPF submission & annual income tax submission

Maintain payroll records and ensure compliance with local labor laws and regulations

Address payroll-related queries and resolve discrepancies in a timely manner

Participate and support HR/Payroll Projects

Handle staff enquiries on payroll matters

Good working knowledge of the Employment Act, CPF & IRAS statutory requirements

Good communication and interpersonal skills

Ability to handle confidential payroll information with discretion

Basic knowledge of Singapore payroll regulations, CPF, and tax filings

Good working attitude and willingness to learn new skill

· Oversee daily operations that include order fulfilment, logistics, customer service, etc.

· Ensure deliveries and collections of products are completed in a timely manner.

· Handle all documentation required for transaction completion, including Delivery Order, Purchase Order, and Invoicing.

· Manage 3rd-party logistics providers and handle all inbound and outbound shipments.

· Manage Inventory and ensure restock of office/operational supplies.

· Handle customer and partner enquiries and resolve issues in a timely manner.

· Attend weekly meeting and report on Operations department progress.

· Complete monthly business completion report to the finance department for data analysis.

· Establish and update Operations Standard Operating Procedures (SOPs).

· Enforce operation cost cutting, such as sourcing for vendors with lower cost, etc.

· Enforce and bookkeep all PDPA requests, such as updates and access of personal data from outside the organisation.

· Liaise with colleagues in other departments on operation matters.

· Lead and guide colleagues in the Operations department.

· Carry out ad-hoc duties when required.nforce and bookkeep all PDPA requests, such as updates and access of personal data from outside the organisation

Roles & Responsibility

1. Operations support

• Conduct competitive and market analysis of the previous sales performance in terms of discount / vouchers / bundles offers applied to improve and optimize the next one
• Continuously assess and optimize operations processes, procedures, tools, and automatization of recurring reports
• Monitor KPIs and set-up guidelines to measure the performance and service level of the floor team
• Prepare weekly team meetings - gathering information from different departments and transferring it to the whole team
• Support the floor team on Flash Sales event execution when necessary

2/ Corporate business development support

- Prepare monthly sales and management reports, evaluate sales trends, and highlight areas of action

- Analyse sales and adapt each analysis to brand needs and particularities -

Participate in post-sale meetings with brands

- Data analysis - compute consumer data to provide insightful trends and understand consumer behaviour and preference

- Assist in drafting of agreement with brands

- Any other ad-hoc tasks assigned by the supervisor

Knowledge, experience and capabilities

• High-energy self-starter with a relentless, entrepreneurial work ethic
• Proactive, able to understand the needs of the brands / customers / team
• Exceptionally organised, with time management and multitasking skills
• Flexible and able to work across departments, quickly switching between tasks
• Excellent communication skills and interpersonal skills
• Hands-on with Excel and Word, ideally with Shopify / Google Analytics

Responsibilities: -

• Daily Checking and Maintenance of Carparks
• Client relationships.
• Car park Operations audit.
• Daily Operations Admin functions.
• Attend to first-level Car park system trouble-shooting calls.
• Car park Enforcement Investigation and Action

Job Requirements: -

• Minimum “O” & “N” Levels/ Equivalent.
• At least 1-2 years of supervisory experience.
• Basic knowledge of Microsoft Word and Excel.
• Good leadership qualities.
• Must possess own mode of transport (motorcycle).

- Develop and maintain project schedules to ensure renovation timelines are met and progress remains on track

- Plan and allocate labor, materials, and equipment to minimize delays and optimize productivity throughout the renovation process

- Establish and maintain strong relationships with suppliers and vendors, negotiating favorable terms for materials and services while ensuring timely deliveries.

- Track project expenses, compare actual costs with projections, and implement cost-control strategies to manage budgets effectively without compromising quality

- Serve as the primary point of contact for clients, providing regular updates on project progress, addressing their concerns, and aligning stakeholders with the renovation process

- Ensure all renovation projects adhere to relevant building codes, safety regulations, and quality standards by conducting regular compliance checks

- Perform site inspections to monitor quality, identify deviations from project specifications, and ensure the work meets established standards

- Identify inefficiencies in operational processes and implement improvements. Troubleshoot challenges that arise during renovations to minimize disruptions and maintain client satisfaction

· Experienced in Chinese food industry.

· Experienced in Chinese Spices

. Well Verse in Mandarin to be able to communicate with Chinese speaking chef

· Supervise efficient upkeep of tools through proper usage of equipment and devices.

· Analyze all customer requirements and prepare plans to resolve customer care-related issues and satisfy customers.

· Monitor and ensure optimal cleanliness, and sanitation.

· To manage the day-to-day operations of the section in the food establishment

· To ensure the quality & consistency of food quality

· To track and maintain inventory and stock ordering.

Hiring Operations Assistant

Job Scope

• Ensuring cleanliness and tidiness of shop.
• Assisting with keeping linens clean and tidy, and replacing them between sessions.
• Sterilizing equipment.
• Carrying and moving heavy furniture and laundry
• Complying with all applicable standards, rules and regulations

Job Description and Requirements

• Able to work on public holidays
• Able to work 6 days a week
• Must be able to carry very heavy loads*
• Must be able to work long hours*
• Must be able to do opening and closing shifts 6 days a week
• Must have positive attitude and willing to do difficult labour
• Well-groomed, professional appearance

Functions and Responsibilities

· Support Operator / Marine Superintendent in maintaining / updating HSSEQ management system

· Arranging and monitoring the progress of vessel vetting inspections from initial request to final close out and approval, including communications to the vessel, oil majors, vessel agents and relevant internal departments

· Attend Marine Department meetings, record minutes and distribute as required.

· Assist with updating, checking and maintaining the OCIMF Vessel Particulars Questionnaires (VPQ), updating internal records, customer and other Marine databases (SIRE, Q88, SIS3, CDI) as appropriate.

· Monitoring information flow from the fleet to the department to ensure all necessary information updates are received.

· Monitoring incoming mail from ships and correct distribution within office

· Monitor and record acknowledgements from the fleet.

· Assist with production of required marine department statistics.

· Assist with the documentation required for Management Reviews.

· To maintain and update all Fleet Notices, Circulars in the DANAOS on monthly basis.

· General administration work as required.

· Filing of Marine related weekly and monthly reports and documentation as received from the vessels/various other parties – moving to electronic filing and DANAOS.

· To ensure compliance with voyage instruction and to guide vessel master in accordance to the governing CP.

· Liaise with purchasers, vessel Superintendent and logistical service providers on planning for loading / unloading / transshipment of stores and spares.

· Monitor and review actual fuel consumption of vessels against budgeted consumption to ensure cost effectiveness.

· Monitoring vessel’s movement and performance and report to related parties.

· In any dispute against counterparty such as cargo damage or shortage, lay-time, underperformance and so on, to communicate for settlement based on charter party

· Clerical work such as filing shipping documents, entering voyage data into business applications.

· Assist with compilation of Insurance Claim documentation.

· Coordination with Master / Charterers regarding unplanned stoppages / repairs. Including follow up for OFF/ON Hire reports and instructions to master’s regarding Vessel side reports (to external parties) (Under guidance from Technical Supt)

· Monitor and support all vessels on operational issues (Loading / discharging / tank cleaning / grade change) (Under guidance from Marine Supt)

· Assist with post fixture activities as required (Cargo documentation (BL’s / LOI’s, Cargo quantity issues, Additional Insurance requirements (AWRP / KnR) (Under guidance from Marine Supt as required)

· Bunker ROB / Requirements of the vessel. Including notification to charterers (if required) and Intake quantity + segregation onboard. (Under guidance from Tech Supt and advise from Master as required)

· Agency appointment (as required) on owners’ behalf.

· To monitor the speed & consumption of all vessels to comply with respective Charter party requirements.

· Collect Customer Feedback.

Job Requirements:

· Diploma holder in related field/discipline

· Self-motivated individual with a minimum 3 years experience in marine industries is a MUST

· Possess initiative and able to multi-task

· Tech Savvy, adaptable to working with ERP

Salary offer will be commensurate to experience

Job Description

About Kuoni Tumlare

At Kuoni Tumlare, we deliver truly inspiring and innovative solutions and experiences that create value both for our Partners and Society at large. Our wide portfolio of products and solutions is built on 100+ years of destination management experience.

Our solutions include series tours, technical visits, educational tours, Japanspecialist travel consulting, as well as meetings, incentives, conferences, and exhibitions. Our product portfolio includes MyBus excursions at destinations as well as guaranteed departure tours devised and delivered by our Seat-in-Coach specialists, Europamundo (EMV) and MyBus Landcruise.

We cater to a wide range of customer needs in close collaboration with our trusted suppliers and powered by our team of destinations experts - enabling us to make a real difference to the world.

About the Business

Our Sales Office services take care of all kinds of tour solutions, includes series, mice, event, MyBus excursions,

virtual tour and virtual/hybrid events across our destinations.

About the Role

This role is in charge of making quotations, following up offers, daily operation works and completing assignment and reports to supervisor/operation manager.

• Quotations – Work with sales team closely to make sure quotations to be done correctly and properly
• Follow-up of offers – Work with sales team closely to get feedback of offers and push for real bookings in return
• Daily operation works – Ensure all daily operations to be done properly
• Complete assignment and reports to supervisor/operation manager

Job Requirements

Key Responsibilities

• Quotations
  a. Gather as much group information as possible (including flight details, group purpose and possible competitions)
  b. Review itinerary as well as requested services
  c. Make proper quotation from system by following all the information and requests.
  d. Prepare quote sheets as well as sales sheet
  e. Get selling prices from sales team and then send offer letter to agent
• Follow up offers with calls
  a. Make sure agents get our offers properly
  b. Get feedback of offers and pass related information to sales team for further action
• Daily operation works
  a. New group bookings, including series and ad hoc
  b. Push confirmation of services, including hotels and ground services
  c. Deadline control
  d. Revenue/budget control
  e. Regular update of sign up pax
  d. Communicate with agents, LPICs and HRD people whenever it needs
  f. Cancel groups when required and follow up cancellation fee if any
  g. Materialize groups when approved by agents and make sure all services to be confirmed properly by due time
  h. Change services and follow up confirmation by due time
  i. Finalize groups and send out final document to agents
  j. Check BIS reports and create invoices
  k. Trouble shooting while groups are in the trip
  l. Join weekly operation team meeting for information sharing and case study
• Complete assignment and reports to supervisor/operation manager
• Internal Communication
  a. Clear, open and effective communication with Destination Management Office Operations
  b. Collaboration with Sales teams
  c. Price and condition negotiations with clients and Destination Management Office

To Succeed in the Role, You Should:

• Be a fast learner, self-motivated and passionate about delivering quality customer service to our clients.
• Take ownership of own area of responsibility.
• Be Highly detail orientated, able to keep deadlines and work under pressure.
• Be a Team-player, must have good interpersonal and communication skills.
• Be Flexible and Solution driven, adaptable in uncertain conditions.
• Be Data-driven.
• Be Revenue focused and driven to achieve targets.

We Are Looking for a Person With:

• Working Experience
  more than 5 years working experience of operating group tours for Europe destinations
• Language skills
  English: good for both in writing and speaking
  Mandarin: good for both in speaking and reading

What We Offer:

• Interesting and variable full time office job .
• Fun and supportive international team across countries.
• Different training and self-development activities.
• Career development possibilities.

Operations Assistant (Counter Clerk)

The incumber is responsible for updating container movements and ensuring data accuracy and integrity. Manning the Container Depot Counter area by providing timely and efficient coordination to internal and external parties.

Responsibilities

· Update container movements.

· Perform data entry and maintain proper filling system.

· Collecting cash and issuing receipt.

· Liaise with external parties with issues pertaining to releasing/ pick-up of containers.

· Liaise internally to ensure smooth operations.

· Any adhoc duties assigned by your supervisor.

No working experience are welcome to apply as long as you fulfil the following requirements:

· PC literate

· Familiar with MS Word, MS Excel, etc.

· Demonstrate ability to handle work independently and efficiently with a strong customer service mindset.

· Possess effective organizational and follow-up skills, paying attention to detail.

· Good interpersonal skills and able to interface with all levels, internally and externally, in a professional and responsive manner.

· Willing to perform OT

· Singaporeans only

Others:

• Permanent Role

• 5.5 days’ work week (Alternate Saturday off)

• AWS & Performance Bonus

• Medical & Insurance Benefits

• 2-way transport provided from Boon Lay MRT

Handling administrative matters related to daily operations and business development are some duties expected of an Operations Executive. This individual also has a say in human resources functions such as recruitment, training and compensation. Preparing reports for management to review is part of the job scope.

He/She possesses good team ethics and communication skills, and is able to work with other functional teams across local and regional borders to support smooth operations of trade transactions. He/She is organised, meticulous and works well in a dynamic work environment.

Job Requirements:

• Able to work on rotating shift which includes weekends and/or holidays
• Strong and dynamic team player
• Positive work attitude
• Possess valid Singapore class 3 driving license and/or PDVL, accident free, minimum 2 years driving experience (insurance requirements)
• Excellent communication and interpersonal skills
• Able to manage a team and operations
• At least 1 Year of similar work experience (example in logistics / manufacturing / F&B)

Job Responsibilities:

• Comply with and uphold company’s plans and vision
• Organize workflow and ensure that employees understand their duties or delegated tasks
• New Staff onboarding (briefing on SOPs, employee handbook, training, evaluation)
• Resolve problems and complaints
• Review, analyse and propose on staff welfare, processes
• Prepare and submit performance reports
• Able to handle stress and work efficiently
• Maintain effective communication with team members and the management
• Ensures work environments are adequate and safe
• Incident reports - ensure proper process, filing, follow up
• Collaborate with sales and finance department
• Facilitate the use of technology, electronic tools and devices
• Propose and implement staff evaluation
• Familiarise with best industry practices
• Familiarise with laws and regulations
• Plan continuous work improvement activities and performance improvement strategies
• Provide assistance in ongoing reviewing of records and information to ensure that work processes are followed

Reporting to the Operations Manager, the incumbents will be responsible for the daily warehouse and administration operations. The main duties and responsibilities will be as follows:-

Supervise & lead a team of warehouse operators on receiving, pick & pack and cross-dock activities.

Supervise all movements of cargo in/out of the warehouse.

Liaise with customers via e-mail & telephone for all documentation and administration matters.

Ensure Key Performance Indexes are met for relevant activities of the account/s.

Follow up closely with customers on operations issues, discrepancies and damages.

Oversee all aspects of inventory control efforts and inventory personnel for the warehouse including daily cycle count and housekeeping of inventory.

Supervise and ensure export shipments/local orders, including documentation, are delivered accurately and on time.

Monitor warehouse productivity and drive cost control initiatives.

Identify areas of improvement and establish innovatively or adjust existing work procedures and practices

Responsible for the inspection and routine maintenance of associated machines and equipment.

Responsible for tracing and ensuring consumables are in safety inventories

Ensure general housekeeping & cleanliness.

Any other duties as assigned by the superior from time to time

They are seeking an Operations Associate for a one-year contract in Singapore. This role will support the Head of Brokerage & Trade Management and be responsible for delivering Business As Usual (BAU) activities. The successful candidate will have the opportunity to work with a diverse team in a dynamic environment, leading regional infrastructural projects and supporting various change initiatives.

• World-leading provider of market infrastructure
• One-year contract based in Singapore
• Opportunity to lead regional infrastructural projects

What you'll do:

As an Operations Associate, your role will be pivotal in maintaining the integrity of client operational data and brokerage agreements. You'll take on stewardship responsibilities, ensuring seamless front-to-back operations. Your expertise will be crucial in leading regional infrastructural projects, representing Operations in working groups. You'll also collaborate with IT on delivery of Operations sponsored enhancements and IT technical developments. This role offers you the chance to make significant contributions to process workflow efficiency, automation, and strategic project initiatives.

• Execute Client and Operational Data and front to back brokerage agreement for all clients' stewardship responsibilities on a daily basis.
• Maintain high quality, clean data by adhering to a strict governance and controls framework.
• Provide business brokerage analysis reports for brokerage rate negotiation with customers.
• Liaise closely with the front office and back office to provide accurate rates and product list for all the brokerage agreements.
• Work closely with front and back stakeholders on all matters related to brokerage and client data.
• Support the Team Manager by driving system integration projects as well as cross-training team members on multi-branded processes/services.
• Support cross functional Operations divisions for change implementations on process workflow efficiency and automation or strategic project initiatives.
• Design and implement process excellence within Operations using automation tools to mitigate operational risk and time savings.

What you bring:

The ideal Operations Associate brings a wealth of knowledge in data-oriented processes across multiple sources and systems. You have experience with operational workflows and understand how data is used and maintained through the trade lifecycle. Your background may include knowledge of financial markets and regulation affecting client lifecycle management. Your professional integrity, excellent attention to detail, and strong analytical abilities make you a standout candidate. You're also comfortable working in fast-paced or pressured environments and can handle criticism constructively.

• Intermediate skills in MS Excel, MS Word, and PowerPoint.
• Coding and advanced Macro skills.
• Ability to communicate effectively and efficiently to internal and external stakeholders.
• Demonstrates strong customer focus.
• Open to innovative ideas/experiences and ability to create new ideas, approaches or insights.
• Demonstrates high levels of energy in seeking out and achieving new goals.
• Adapts communication style to suit audience.
• Able to demonstrate honesty, integrity, and professionalism.
• Excellent attention to detail, highly organised with a proactive approach.
• Strong analytical ability and problem-solving skills.

Do note that we will only be in touch if your application is shortlisted.

Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

Mon - Fri : 8AM - 5PM or 9AM - 6PM

Job scope:

• Oversee the operations of the Grant Processing Admin team.
• Manage and coordinate project activities and ensure timely completion of tasks.
• Serve as a key point of contact for any operational issues or concerns.

Requirements:

• Minimum of 5 years of relevant experience.
• Bachelor's degree or higher.
• Proven track record in a leadership role related to grant processing or similar fields.
  

Who We Are

Synergraphic is a premier art+design studio and supplier for interior and architectural art glass solutions, bespoke lighting, installations, sculptures, features and murals for indoor and outdoor spaces. Striving to support ambitious architects, designers, brands and institutions globally to achieve breakthroughs in concept and design, Synergraphic seeks to use the fluidity of glass to create inviting features of all forms, functions, sizes and scales that are enduring and iconic to its clients’ personalities and brands.

Since 1986, Synergraphic has created hundreds of features in glass and mixed media for projects in more than 15 countries, with landmark locations including St Regis Singapore, Partners Monument at Taipei 101 and the Crystal Pyramid in Brunei.

Who We Are Looking For

At this stage of our business we are looking to grow strategically, and are focused on seeking out individuals in every department of the company who are passionate, sharp, initiated and willing to take on challenges to help drive the business forward together as a team. We are now searching for a dynamic Operations Executive to manage daily operations, contribute to Synergraphic’s growth and help us maintain our position as an innovative authority.

As an Operations Executive, you will be responsible for managing daily operations by working with a cross-functional team. As someone overseeing the entire process, you will need to have big picture vision while maintaining an intimate knowledge of every department and various processes.

You will be responsible for ensuring production and project deadlines are met while maintaining quality control standards. You will also report to the CEO, helping to create policies, processes and strategies that help Synergraphic run efficiently and profitably.

The goal here is to mitigate operational errors on a daily basis to continue driving processes forward, building a strong foundation for Synergraphic to achieve greater growth for all.

Your Responsibilities Include

1. Assist Senior Operations Manager in the daily operations and manpower planning to ensure smooth operations of the workplace
2. Liaise with Clients/Suppliers/Sub-contractors and co-ordinate with project / retail teams to confirm and process orders
3. Forecast, plan and schedule manpower and materials for measurement, production and installation works to meet project requirements and deadlines
4. Update daily operations report
5. Perform inventory control and monitor stock movement
6. Prepare relevant documents including POs, quotations and claims
7. Perform verifications of suppliers/sub-contractors billings
8. Arrange incoming/outgoing documentations and schedules
9. Assist the management in developing strategic long-term plans to achieve strategic goals and objectives
10. Other ad-hoc assignments required

Technical Skills

• Min. Diploma in any Manufacturing or Engineering discipline, or related disciplines
• At least 5 years of relevant experience in Building Materials Industry
• Use of all relevant Microsoft software
• Experience with glazing materials and methods is preferred
• Experience in directing and supervising production personnel

Soft Skills

• Strong communication skills
• Able to lead and drive continuous improvement
• Able to negotiate and adapt to ongoing changes in manpower and material availability
• Excellent planning and organisational abilities
• Good team player and adaptable to a dynamic environment
• Able to work well under stress and problem-solve
• Able to multitask

Glencore Singapore Pte Ltd is a wholly owned subsidiary of Glencore International Plc. and engages in commodity trading, the Singapore office employs approximately 230 staff working from a single site.

We are seeking a Operations Executive to support the day-to-day operations.

KEY RESPONSIBILITIES

• Coordinate and arrange containerized/bulk shipments of metal/chemicals and related warehousing activities
• Coordinate overall product and information flow between customers, corporate head office and regional field offices
• Negotiate Letters of Credit, prepare invoices and other standard trade documentation
• Monitor client risk exposures and pricings for LME hedging purposes
• Follow up closely with customers for payment and shipments related matters
• Other ad-hoc tasks on operations for business

KEY COMPETENCIES/ SKILL SET

• Diligent and organised individuals, who exhibits strong integrity, work ethics and ability to perform under pressure

EDUCATION AND EXPERIENCE REQUIREMENTS

• Educated to Degree

COMPENSATION

Salary will commensurate with qualifications & experience.

We regret to inform that only shortlisted candidates will be notified.