Roles & Responsibility

1. Operations support

• Conduct competitive and market analysis of the previous sales performance in terms of discount / vouchers / bundles offers applied to improve and optimize the next one
• Continuously assess and optimize operations processes, procedures, tools, and automatization of recurring reports
• Monitor KPIs and set-up guidelines to measure the performance and service level of the floor team
• Prepare weekly team meetings - gathering information from different departments and transferring it to the whole team
• Support the floor team on Flash Sales event execution when necessary

2/ Corporate business development support

- Prepare monthly sales and management reports, evaluate sales trends, and highlight areas of action

- Analyse sales and adapt each analysis to brand needs and particularities -

Participate in post-sale meetings with brands

- Data analysis - compute consumer data to provide insightful trends and understand consumer behaviour and preference

- Assist in drafting of agreement with brands

- Any other ad-hoc tasks assigned by the supervisor

Knowledge, experience and capabilities

• High-energy self-starter with a relentless, entrepreneurial work ethic
• Proactive, able to understand the needs of the brands / customers / team
• Exceptionally organised, with time management and multitasking skills
• Flexible and able to work across departments, quickly switching between tasks
• Excellent communication skills and interpersonal skills
• Hands-on with Excel and Word, ideally with Shopify / Google Analytics

Job Title: Merchant Success and Operations Executive

We are looking for a dynamic and experienced Merchant Success and Operations Executive to join our fast-growing Paytech Startup Company.

As an Operations Executive, you will be responsible for the operational onboarding and supporting merchants on qlub’s platform and services.

Key Responsibilities:

• Lead and execute the operational on-boarding process for new F&B establishments to our platform.
• Be a knowledge specialist on qlub & F&B operations and solve operational bottlenecks
• Organize and lead training sessions for new accounts to ensure merchants are able to fully utilize Qlub's services.
• Build and manage relationships with our merchants and optimize usage efficiency
• Support Qlub’s product development and POS integrations to improve features and solve bugs and pain points.
• Support management with important strategic insights and recommendations based on on-ground feedback, reports & industry trends.

Requirements:

• 2-3 years of experience, fresh graduates are welcome to apply
• Strong problem solving and critical thinking skills - able to understand, solve and simplify complex processes
• Strong communicator - ability to lead discussions with F&B decision makers and stakeholders.
• Like to get your hands dirty and be on the ground.

Why Join Us?

• Be part of a fast-moving startup that offers plenty of opportunities for personal and professional growth
• Experience growing a business from an early stage startup
• Work with a global team of passionate and driven individuals who are dedicated to changing the payments landscape for restaurants

If you are an ambitious and driven individual who is excited about the opportunity to join a startup and make a real impact, we would love to hear from you. Apply now and take the first step towards an exciting new career with qlub!

About the Role:

• Assist with preparing pre-qualification documents for tenders and inquires.
• Register leads/opportunities in Engage and maintain to current status, when required.
• Follow up on quotations/proposals from identified vendors/sub-contractors.
• Working with the operation team and updating the finance file for monthly forecasts of secured contracts and ad hoc opportunities.
• Support the operation team for Ad hoc quotations, review the quotation with Team leaders for customer submissions, follow up with customers for conversion to POs, and collect the work completion DO from Team leaders. Submit the ad hoc BR with the HOD approval and submit admin for invoicing.
• Collect the completed contract PM/ASD service report, review it, and work with the HOD to improve it. Submit the contract BR with the HOD approval and submit admin for invoicing
• Support vendor follow-up quotations for ad hoc jobs and contract renewal.
• Vendor management and maintain the shared booth.
• Overtime review of both contract and ad hoc as per planned BTR (Costing sheet).
• Ops SharePoint management with Team Leaders - contract document, BTR, completed service report, leave planning and standby, Ad hoc status, and Finance forecast and results.
• Manage order processing and collaborate with operations/project teams to ensure smooth execution of newly secured orders

About You:

• Degree in Business Administration, Operations Management, or a related field.
• Prior experience in sales support and operations roles is an advantage.
• Proficiency in preparing pre-qualification documents for tenders and inquiries.
• Familiarity with financial forecasting for secured contracts and ad hoc opportunities.
• Skilled in preparing and reviewing ad hoc quotations with team leaders and submitting customer approvals for invoicing.
• Capable of collecting, reviewing, and improving service reports for contract performance.
• Experience in vendor management and renewal processes.
• Strong attention to detail and organizational skills.
• Excellent communication and interpersonal skills for coordinating with teams, vendors, and customers.
• Problem-solving mindset with the ability to multitask and prioritize effectively.
• Proactive and self-motivated, with a commitment to meeting deadlines.

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Being part of a growing global company;
• Career development and a promote from within culture;
• An organisation committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.

We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status.

We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

1) Performs administrative and clerical tasks

2) Ensuring internal Records are accurate

3) Checking of documents from customers to ensure compliance

4) Assists with initial client operational requirements relating to vehicle recovery / towing

5) Assists with internal reporting generation and submission to relevant stakeholders

6) Any other duties as assigned by management

7) Training will be provided

Fresh graduates are welcome to apply

JOB RESPONSIBILITIES:-

• Oversee daily clinic operations, including health screening and GP services
• Manage the front-of-house, including reception, patient check-ins, and customer service
• Ensure smooth and efficient patient flow, from registration to consultation and follow-ups
• Lead and support front-line and back-office staff, including receptionists and administrative personnel
• Oversee management of patient appointments, follow-ups, and record-keeping efficiently
• Address and resolve inquiries, complaints, disputes and issues with patients / external stakeholders with professionalism
• Liaise with external vendors, service providers, and healthcare professionals as needed
• Actively source and strategies to smoothen operational flows and enhance patient experience
• Work with external partners / clients / vendors (e.g. laboratory services) in ensuring accurate billing, and troubleshooting associated disputes
• Ensure proper filing and storage of medical forms, reports, and legal documents
• Maintain and monitor inventory, including medical supplies and clinic equipment
• Manage staff scheduling, assignments, and training to ensure optimal service levels
• Assist in billing processes, insurance claims, corporate invoicing, cash collection, control measures and other financial operations
• Regular checks and audits on claims submission e.g. PMI, CPF, Govt Agencies etc.
• Regular checks and audits on payment collections of credit card, cash, NETS and cheques from patients
• Ensure compliance with healthcare regulations, policies, and procedures
• Monitor clinic performance metrics and develop improvement plans when necessary
• Support management in identifying opportunities for process improvement
• Any other duties as may be assigned by Immediate Supervisor and/or the Management

Qualification & Experience:-

• Min Diploma and above
• Experience in managing outpatient clinic operations and/or experience in GP Setting
• Excellent interpersonal and communication skills
• Excellent organizational, multitasking, and leadership skills
• Proficient in clinic management software, Microsoft Office, and other digital tools
• Ability to work in a fast-paced environment while maintaining attention to detail
• Customer service-oriented with a passion for patient care
• Able to work effectively both independently and as part of a team
• Work Schedules: Mondays to Fridays: 0830hrs to 1730hrs or 0900hrs to 1800hrs (based on roster), Saturdays: 0830 hrs to 1230 hrs

Responsibilities:

• Manage Service jobs order reporting
• Coordinate with sales team by managing schedules and communicating relevant information
• Respond and attending to customer requirements
• Communicate and coordinate with internal departments on sales scheduling
• Manage and communicate with forwarders on logistics arrangement for shipments
• Assist in any ad-hoc duties assigned

Requirements:

• At least 2 years or more related working experience
• Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)
• Able to work well independently and within a team
• Basic computer knowledge

Additional Information:

• 5 days’ work week
• Transport provided from Choa Chu Kang and Pioneer MRT and vice-versa
• Variable bonus and better medical benefits
• Career growth & learning opportunity

Job Description & Requirements

Your duties include, but are not limited to the following:

• Collating and administering jobs manifests from Clients.
• Planning, sorting and goods assignment.
• Optimise resources and cost according to management guideline.
• Liaising with and scheduling delivery personnel for jobs assignments.
• Supervising and working with sorting team
• Assisting the team in troubleshooting collection/delivery issues which may arise.
• Assist in the work scheduling/rostering of delivery personnel, including management of daily working shifts patterns and overtime.
• Assist in the oversight and management of the warehouse operations and its inventory
• Manage vehicle fleet (oversee maintenance, repair and admin)
• Ensuring that all the documentation and records for the goods are in order.
• Assist in or supporting the recruitment/training process of delivery personnel if required
• Ensuring delivery personnel adhere to all required SOPs, rules, and regulations.
• Assisting in Client/Customer engagement if necessary.
• Assist in performing deliveries if required on occasions of shortage in delivery personnel.
• Any other operational and administrative scope of works which may arise.

Requirments:

• Basic computer skills.
• Microsoft Excel and Word.
• Class 2 or 3 Driving Licence.
• Able to think clearly and handle pressure.
• Familiar with Singapore roads.
• Able to perform shift work; 12 noon to 9 pm or 7:30 am to 5 pm. 5/5.5 day week.
• Relevant experience in a similar capacity preferred although not compulsory.

Workplace is at Keppel area bear CBD.

Good career progression as the company is on track for escalated growth.

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Retail Operations Manager, in hopes of expanding their retail operation team. They are located in the Town area – easily accessible.

Duties of Retail Operations Manager:

• Lead and Manage Operations: Direct the team in developing and executing strategies to enhance and maintain asset value across the portfolio.
• Ensure Smooth Operations: Oversee programs to guarantee continuous service for utilities, air conditioning, fire protection, and security. Ensure staff are trained in fire and life safety systems and all maintenance programs are up-to-date.
• Asset Management: Review and implement annual Asset Plans for each property.
• Tenant Management: Handle lease agreements, manage tenant renovations, and maintain strong tenant relationships.

Requirements:

• Degree in relevant field
• Minimum 7 years of retail mall management experience
• Good communication and stakeholder relationship management skills

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte Ltd
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

Role Overview
The Operations Assistant supports the Operations Manager to ensures smooth operations by handling worker passes, safety training, PPE distribution, timecard collection, and other operational tasks.

Key Responsibilities

• Worker Logistics: Assist in planning and coordinating transportation for workers to and from job sites.
• Pass & Safety Compliance: Record, track, and apply for worker passes (e.g., Jurong Island Pass, safety passes) before they expire. Ensure workers meet mandatory training and certification requirements, keep records updated for compliance audits.
• PPE Management: Maintain inventory of PPE and distribute it to workers as needed.
  Ensure PPE records are up-to-date.
• Timecard & Timesheet Management: Collect and review timecards/timesheets from workers at month-end. Ensure records are accurate before submitting to the Accounts department.
• Training Coordination: Monitor workers' mandatory training and enroll them in required courses.
• General Support: Assist the Operations Manager with ad-hoc tasks related to daily operations.
  

Other Requirements: Ability to work in a fast-paced environment and handle multiple tasks.

• 5 days, 9am-6pm
• Salary: $4000 -$5000
• Location: The Centrepoint (Orchard), requires traveling to site too

Company Industry:

• Provides out-of-home imaging solutions and services to consumers in theme parks, attractions and special events.

Job scope:

• Maximizing imaging revenue and achieve revenue targets
• Implementing business development and sales strategies, and to maximize the potential of existing client networks
• Responsible for planning and sourcing new business opportunity.
• Monitoring ongoing trends in marketing and the industry to support development of long-term account plans
• Talent planning of the team to support the long term development of the company
• Main point of contact with external stakeholders

Requirements:

• Matriculated or above, tertiary education is preferred
• Minimum 5 years experiences in the field of imaging/ Trip site / hospitality with at least 3 years at the manager level
• Knowledge in data analysis, experience user of PC and office software
• Prior experience in photography service industry is highly preferred

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Roles & Responsibilities;

• Ensuring promptness, freshness, and quality of dishes.
• Coordinating cooks' tasks.
• Implementing hygiene policies and examining equipment for cleanliness.
• Designing new recipes, planning menus, and selecting plate presentations.
• A thorough knowledge of all aspects of the operations of a kitchen
• To be able to plan and delegate job tasks to the junior staff
• To be able to mentor and coach junior chefs
• Primarily to plan and direct food preparations
• Reviewing staffing levels to meet service, operational, and financial objectives.
• Hiring and training kitchen staff, such as cooks, food preparation workers, and dishwashers.
• Performing administrative tasks, taking stock of food and equipment supplies, and doing purchase orders.
• Setting and monitoring performance standards for staff.

To prepare all the bellow recipes

Break Fast:

• Idly, Dosa (All Types), Poori with Aloo Pongal, Chapathi, Upma, Aloo paratha, Kichadi (All Types), Egg (All Types), Sambar
• Different Types of Chutneys (Tomato, Coconut, Onion, Green Chutney)
• Different Types of Masalas (Channa, Green Peas, Black Eye Beans)
• Different Types of Kurumas (Mix Veg, AlooGobi, Navarathna)

Vegetarians:

• Different Types of Sambars (Onion Sambar, Kadamba Sambar, Grinded Sambar)
• Karak Kozhambu,Puzhi Kozhambu,Dahi Curry,Vathal Kozhambu
• Different Types of Rasams (Pepper Rasam, Jeera Rasam, Lemon Rasam, Garlic Rasam, Tomato Rasam)
• Different Types of Poriyals(Cabbaage,Beetroot,Carrot,Beans,Ladies Finger, Potato)
• Different Types of Veg(Pumpkins, Snack Guard, Spinach,Kadai veg,Chettinadu Masala,Avail,
• Different types of Rices(Tomato,Lemon,Tamarind,Corinder,Sambar Rice,Curdrice,Ghee Rice)
• North Indian Dishes(Palak paneer, Paneer Butter Masala,Kadai Paneer,)
• Chinees(Fried Rice,Noodles)
• Pickles-Garlic, Mix Veg, Ginger,Lemon,Tomato,Mango.

Non-Vegetarians:

• Fish:Fish Curry,Fry,Tawa Fish,Kearala Fish Curry,Fish Kozhambu(Tamilnadu),
• Chicken:Chicken Curry,Chick Fry, Butter Chicken,Chicken loly pop,Chicken Chetinadu,Peper Chicken,chicken Kadai,Garlic Chicken,Chicken Kuruma,Palak Chicken,Chicken Dry
• Mutton:Mutton Masala,Pepper Mutton, Mutton Curry,Mutton kuruma,Mutton Kadai)

Sea Foods:

• Prawns Masala,Prawns Fry, Crab Masala,Crab curry,Dry Fish Curry

Chinees:

• Chicken-65, Chilli Chicken, Chicken Fried Rice, Chicken Noodles, .

Biriyani:

• (Veg Biriyani,Veg Pulao,Gr.Peas Pulao,Mushroom Pulao,Kasmiri Pulao,Chicken Biriyani,Chicken Fry Biriyani,Hydrabad Biriyani,Mutton Biriyani,Fish Biriyani,Prawns Biriyani)

Snacks

• Samosa,Cutlet,Channa Pattura,Types of Vada,Types of Pakkoda,Bonda,Bajji,

Soup:

• Tomato Soup,Veg Clear Soup,Cream of Veg Soup,Chicken Clear Soup,Cream of Chicken Soup,Sweet Corn Chick Soup,SweetCorn Veg Soup,Egg Soup,Mushroom
• Soup,Spinach soup,Mulaguthani Soup,

Sweets:

• (Laddu,Club Jamun,Keasari,Different Types of Payasams,Sweet pongal)
• Paal Payasam, Banana Pongal, Paysaam, Mysore Pak or Rava Laddoo
• Rava Kesari Recipe, Kaju Mysore Pak
• Carrot and Cashew Payassam, Chana Dal and Coconut Laddu,
• Coconut Milk and Rose Custard, Rice Kheer

Tandoori:

• Types of Naans, Rooti, Tandoori Chicken, Chicken Kabab, Veg Kabab, Chicken Tikka, Paneer Tikka,

Salads:

• All Types of Salads

Human Resource (HR)

- Determine, plan and hire for company's human resource requirements including being involved in the recruitment, interviewing and training of new staff across the company

- Structure and provide constructive and timely performance evaluations

- Consult and provide recommendations to management for strategic planning, including monitoring trends and analyse data relating to human resource deployment and performance

- Identify and groom individuals with leadership potential and path growth planning for the Company

- Optimise job scopes to ensure productivity and engagement for all staff

- Administer and execute routine and extraordinary tasks in management of human resources of the Company including but not limited to, attendance and leave tracking, appraisals, payroll, accommodating delicate circumstances, providing reasonable accommodations, investigating allegations of wrongdoing, termination of staff and formulation of policies

- Identify and formulate policies in compliance with local labour laws

- To carry out duties and responsibilities as may be assigned to you.

Operations (OPS)

- Oversee day-to-day operations and to assist in resolving issues in a proper and timely manner

- Consult and provide recommendations to management for strategic planning, monitors trends via data analysis for the daily operations and future projects

- Identify and formulate policies and workflows, thereafter enforcing and overseeing staff’s compliance

- Create protocols and assist with primary recovery in cases of customer complaints / dissatisfaction

- To coordinate and work with the stakeholders

- To carry out duties and responsibilities as may be assigned to you

REQUIREMENTS

- Strong organizational, follow-up and excellent communication

- Have basic/intermediate experience in working with Excel or Google Sheet

- Able to work independently and in a team, willing to take on ad-hoc duties as assigned by the Director / Managing Director

- Previous experience in human resource, operational support and/or change management will be an added advantage

1. Assist the Operations Manager in analyzing and improving organisational processes and workflow

2. Improve the effectiveness and efficiency of the operational level processes and ensure that the processes are clearly communicated at all levels

3. Manage all operational functions and work closely with internal divisions and external customers to meet their requirements

4. Manage cost-effectiveness and continually improve productivity and efficiency of the division level processes

5. Maintain a safe and healthy work environment by establishing and enforcing company and regulatory standards and procedures

6. Support the Operations Manager in overseeing the effectiveness of all operational department staff, including review/approval responsibilities for all operations staff

7. Uncover any customer issues or service lapses and discuss them with the Operations Manager and team members, to devise ways of improving, and resolving problems and complaints

8. Assist the Operations Manager in preparing weekly operation status report, that shall be presented to the management team during regular meetings

9. Work closely with the Operations Manager and management team to set and/or implement policies, procedures, and systems and to follow through with implementation

10. Any other duties as assigned from time to time

We are a leading provider of arts education, offering visual arts classes, holiday art camps, and events for children and adults worldwide.

With a mission to inspire creativity and self-expression, we create educationally rich environments where imagination thrives.

Join our team and help shape the future of art education in Singapore!

About the Role:
As an Art Studio Manager, you will oversee the daily operations of three studios located at Great World, Tanglin Mall, and Jurong East. This dynamic role requires you to manage studio performance, ensure operational excellence, and nurture customer relationships. Your responsibilities include:

• Overseeing daily operations and managing team performance across all studios.
• Scheduling weekly team shifts and facilitating in-house training sessions.
• Managing customer accounts, addressing inquiries, and following up on leads.
• Monitoring and restocking studio resources to ensure smooth operations.
• Ensuring studios are clean, organized, and safe.
• Conducting weekly team meetings to align on goals and updates.
• Leading hiring processes for new teachers and staff.

This is a 5½-day workweek role. Flexibility is required to travel to all three locations.

About You:
We’re looking for a motivated and results-driven individual with a passion for arts education and team leadership. Ideal candidates will have:

• Proven customer support and sales experience.
• At least 1 year of supervisory experience.
• A minimum of 1 year of experience working with children.
• Strong organizational skills and attention to detail.
• Self-motivation and a results-oriented mindset.

What We Offer:

• A chance to lead and inspire a talented team.
• Opportunities for professional growth in a creative environment.
• The satisfaction of making a meaningful impact on students’ lives.

Next Steps:
Ready to take the lead?

Apply directly via the website or send your resume to [email protected].

We look forward to welcoming you to our creative community!

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

• Cutting, grinding and preparing meats for sale.
• Cleaning and maintaining tools and equipment and ensuring displays and signage are accurate and attractive.
• Weighing, packaging, pricing, and displaying products.
• Keeping records, budgets, and inventory.
• Performing quality inspections on meats and other products.
• Negotiating and confirming orders with suppliers.
• Adhering to food safety and sanitation controls.
• Greeting and speaking to customers, providing advice, answering questions, and accepting orders or payments.
• Coordinating deliveries or order pickups.
• Provide friendly, excellent and professional service to all guests.
• Responsible for handling food and beverage orders and serving guests.
• Assist fellow Team Members to perform preparation and setting up in the restaurants for service.
• Check that all amenities and utensils are properly stocked and inspected.
• Assist guests on their respective requests and deliver based on their ability.
• Possess knowledge to upsell, well-versed in all aspects of the menu.
• Support Restaurant Manager in achieving all goals and Key Performance Objective.
• Ability to upsell, promote and ensure that the guest is enjoying their dining experience.
• Ability to charm guests with his/her knowledge of the food & beverage products in a friendly and approachable manner.
• Ability to explain the food menu in terms of preparation methods, ingredients used, portion size and presentation.
• General knowledge about food allergies, dietary restriction, common brand of beverages to ensure smooth recommendation to gusts.
• Ability to read the different types of guests and dining clientele.
• Ability to mold his/her service output to suit the type of clientele that he/she is serving at the table.
• Maintain the utmost cleanliness and hygiene standards in the restaurant.

• Work with stakeholders and contractors to ensure necessary infrastructure provision and installations are made to support various emergency scenarios.

• Implement and maintain global centralized information repository on emergency response infrastructure, operation manuals, and response plans,

• Plan, review and coordinate emergency responses and crisis management activities to ensure operational response readiness for civil emergency, disease outbreaks/ pandemic, terror-related, and other emergencies,

Email: [email protected]

Whatsapp: 96503173

Telegram: @jesswongie

Jessie Wong Yuan Si

Personnel EA License No.: R2197171

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

1) Shall ensure the daily operations of various sites assigned and liaise with clients on the requirements

2) Arrange for daily staff deployments to various sites and ensure company does not incur any liquidated damages on the projects

3) Rostering of monthly schedules

4) Coordinate with site in charge on backlog if any

5) Rectify on site issues with workers or clients upon receiving feedback

6) Reporting of daily attendance to head office and to submit and ensure timesheets are all in proper orders

7) Prepare monthly financial reports for various operations projects

8) Arrange for coverage in case of absence of staff and able to hands on in event of no coverage

9) Candidate must be independent and proactive to provide suggestions and solve problems with initiative

10) Candidate shall possess class 3 licence

11) Candidate shall respond to any business or projects assignment regardless of time in event of need

Freight Forwarding Industry

Working Location: Central Region

5-day work week, 9am to 6pm

Job Description:

The Manager oversees container trucking operations to ensure smooth, cost-effective, and efficient performance.

Key Responsibilities:

• Supervise traffic controllers and manage daily trucking operations.
• Plan and optimize truck routes and resources.
• Improve efficiency and reduce costs.
• Manage client relationships and resolve delivery issues.
• Set and track performance goals (KPIs).
• Ensure compliance with safety standards and regulations.
• Prepare reports and suggest improvements.
• Perform onsite visits to monitor trucking operations.

Requirements:

• Experience in logistics, trucking, or transport management.
• Familiar with Portnet and shipping documentation.
• Strong leadership, problem-solving, and organizational skills.
• Knowledge of port operations and regulations.

Interested applicants, please send in your updated resume in Word format. We regret to inform you that only shortlisted candidates will be notified.

Tan Choon Hau

EA License No: 18C9251

EA Personnel No: R1653228

Working hours: Mon to Fri, 8:30am to 5:30pm

ROLE AND RESPONSIBILITIES

Purpose of the Job

As the HR Business Partner to Global Operations Director, he/she will drive HR strategies for Global Operations - aligning with business objectives, supporting organization growth, and enhancing operational effectiveness across the regions. As a key partner to the senior leadership team in Operations, he/she will lead HR programs focused on employee engagement, talent development, and operational performance, while promoting HR best practices and contributing to the broader business strategy. This role requires close collaboration with HR COEs (Center of Excellence) and Site HR Managers.

Key Responsibilities:

1. Strategic HR Partnering:

• Partner Global Operations Director to provide focused, business-minded HR leadership to enable the success of Company’s Operations by translating business vision and strategy into executable people strategy.

• Align HR strategies with business objectives across global operations

• Advise, coaches and influences senior Operations leaders on talent management,

• organizational design, and leadership development.

2. Talent Management

• Accountable for attracting and retaining Operations talents that fits our Company’s Culture and ensuring a best-in-class employee experience from onboarding to induction, to development and growth, to offboarding.

• Identify and address talent gaps globally, focusing on critical roles in operations.

• Lead initiatives for talent acquisition, leadership development, and succession planning.

3. Performance Management & Employee Engagement:

• Works closely with site leadership to drive performance management processes to enhance productivity and foster engagement.

• Address employee relations issues and promote a positive work environment.

4. Organizational Development:

• Lead/ provide guidance on organizational design and change management to support operational goals.

• Support manufacturing excellence through HR-driven initiatives.

5. HR Analytics and Reporting:

• Provide HR data insights to leadership on workforce trends and gaps.

• Track and report on key HR metrics like turnover, engagement, and productivity.

6. Compliance & Risk Management:

• Work with Site HRs to ensure compliance with local and global labour laws and company policies.

• Manage HR-related risks and ensure proper documentation and reporting.

7. Global HR Projects:

• Lead or support global HR projects, including leadership development and diversity initiatives.

• Ensure alignment with HR practices across and regions and functions.

8. People Management + Collaboration with Site/Global HRs:

• Manage and develop site HR teams across the 8 manufacturing plants, providing leadership, coaching, and support to ensure high and consistent performance.

• Foster a culture of collaboration, accountability, and continuous development within the site HR versus the Global HR teams.

• Support and guide site HR teams in addressing local challenges and fostering a unified global HR strategy.

• Works with HR COE and drives implementation and communication of key HR processes and new initiatives.

QUALIFICATIONS AND EDUCATION REQUIREMENTS

• Education: Degree in any discipline or HR certifications preferred.

• Experience: Min. 15 years of experience in regional HR, with operations-focused roles is a must

• Skills: Strong strategic, communication, and project management skills. Demonstrated ability to successfully drive initiatives in a matrix environment and work at all levels of the organisation.

• Stakeholders management: Ability to build a wide network of relationships and manage senior

stakeholders

• Travel: Willingness to travel internationally (20-30%).

KEY ATTRIBUTES:

• Strong business acumen, ability to influence, and high emotional intelligence

• Global experience or exposure is a plus

• Global mindset, able to lead virtual team

• Proven track record of delivering high performance across geographies and cultures

• Operational and strategic decision-making ability

• Hands-on detailed oriented professional with excellent analytical, planning, evaluation, and implementation skills

Customer Service Coordinator

Alternate 5.5 Days/week

Job Description

• Handles customer inquiries via phone or email
• Supports customers in providing quotations and follow up on the inquiry
• Create Job order and update on amendments accordingly
• Provides post-sales support and day-to-day business liaison with customers
• Ad hoc duties assigned

Requirements

• Certificates or qualifications equivalent to Secondary Education
• Minimum of 2 years of related working experience preferred
• Proficient in written and spoken English
• Good related customer service/sales coordination experience
• Able to multi-task and work with minimal supervision

Requirements

• at least 3 years of working experience, project management environment
• Minimum "O" Levels education
• Willing to work overtime
• Islandwide locations
• Wrok in weekends
• Day/night shift (eg.3am-12pm)
• 24/7 respond to emergency
• Good communication skills, fluency in any dialects will be an advantage
• Class 3 license would be a plus
• Able to work under pressure
• Committed and service-oriented team player

Responsibilites.

• To respond on emergency (standby 24/7 calls ) attend project sites while on duty and off duty.
• To communicate assigned cleaning duties to the cleaning team.
• To ensure teams adhere to safety measures during cleaning operations.
• To supervise, coordinate and manage work activities of cleaning staff.
• To assist the cleaning staff in resolving working issues with clients.
• To implement operation plans to improve work processes and service quality.
• To attend site meetings with operation team.
• To assist in coordinating and liaising with clients at project sites.
• To respond to emergency calls while on duty and off duty (standby 24/7)
• To perform other ad hoc as assigned.

Requirements

• at least 3 years of working experience, project management environment
• Minimum "O" Levels education
• Willing to work overtime
• Islandwide locations
• Wrok in weekends
• Day/night shift (eg.3am-12pm)
• 24/7 respond to emergency
• Good communication skills, fluency in any dialects will be an advantage
• Class 3 license would be a plus
• Able to work under pressure
• Committed and service-oriented team player

Responsibilites.

• To respond on emergency (standby 24/7 calls ) attend project sites while on duty and off duty.
• To communicate assigned cleaning duties to the cleaning team.
• To ensure teams adhere to safety measures during cleaning operations.
• To supervise, coordinate and manage work activities of cleaning staff.
• To assist the cleaning staff in resolving working issues with clients.
• To implement operation plans to improve work processes and service quality.
• To attend site meetings with operation team.
• To assist in coordinating and liaising with clients at project sites.
• To respond to emergency calls while on duty and off duty (standby 24/7)
• To perform other ad hoc as assigned.

Responsibilities:

• Monitor and analyse the current state of various product runtime environments (production and non-production) to ensure optimum system performance. Develop data-based strategies for continuous improvement and work with application teams, solution architects, security consultants, and other teams to implement these plans.
• Manage application and security incidents. Conduct problem determination and work with internal teams and vendors to resolve issues in a timely manner to meet SLA requirements. Provide reporting and escalate to higher management or incident committee when necessary.
• Develop operations and processes guide to document every aspect of operations and ensure compliance with audit requirements.
• Manage day-to-day operation activities. Analyze statistics, write status and progress reports, and present findings to stakeholders and higher management.
• Manage operations team consisting of staff and vendors to ensure 24/7 support availability.

Experience and Skills Needed:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Proven experience as an Operations Engineer or similar role in an IT setting.
• Experience in implementing change management and incident management workflows using ITSM tools (e.g., Remedy, Zendesk, ServiceDesk) to automate workflows is advantageous.
• Implement security and access control measures to manage privileged access to test and production environments.
• Full stack monitoring experience using Application Performance Management (APM) tools. Familiarity with cloud-native monitoring options (e.g., Cloudwatch, Stackdriver) and the OpenAPM stack is preferred.
• Process automation expertise using scripting tools (e.g., Terraform, Ansible) to minimize downtime and human errors.
• Experience with Agile methodologies, DevOps pipelines, test-driven development, and info-security practices.
• Ability to work collaboratively with a high-performance team and influence with positive energy.
• Resourceful and innovative thinker capable of working out solutions.
• Experience with managing cloud infrastructure and services / certification with GPC, GCC (i.e., AWS, Azure, Google Cloud) or equivalent cloud platforms is preferred.
• Excellent problem-solving and communication skills, with the ability to convey complex technical issues to non-technical teams effectively.

• Great Working Environment With Family-like Culture
• Great Exposure and Learning
• Great Mentorship and Dynamic Team
• Events Facilitation and Client Interaction
• Events Set Up, Tear Down
• Manage Event Logistics and Operations
• Maintenance of Equipment and Logistics
• Customer Feedback
• Games Development

Requirements

• Minimum of 3 months commitment
• 6-day per week work arrangement
• Strong verbal communication skills and love speaking to crowds
• Outgoing, people-oriented, positive attitude, and great customer service
• Comfortable with physically demanding job scope; sporty
• Proficient with basic digital tools (e.g. Google Suites, Zoom, Google Meets, etc)
• No prior experience is required
• Class 3/3A driver’s license (not required but preferred)
• Students and Fresh Graduates are all welcome to apply

Benefits

• Competitive salary and benefits: SGD 800 to SGD 1200 / month (depending on experience and qualifications)
• Great learning opportunities
• Supportive and fun working environment with a nurturing culture
• Training and mentorship are provided
• International and collaborative team
• Work in a fast-growing company and deliver real-world impact
• Regular team bonding gatherings, outings, and year-end parties to have fun with each other
• Snacks, coffee, and drinks, in the office

VP OF OPERATIONS (FULL TIME)

Award-winning medical device startup (GyroGear.co) has a single opening for an experienced VP for Operations at our Singapore office. We are developing intelligent wearable devices to stabilise hand tremors for 200 million people globally.

The VP of Operations will be responsible for ensuring the organization runs efficiently, on schedule, and with integrity. You will take charge of aligning strategy with execution, keeping the team on target and on time, and driving operational excellence across all functions. The ultimate objective is to deliver a commercially successful GyroGlove within the coming year.

For more information about GyroGear and the GyroGlove please visit www.gyrogear.co.

• BBC One Show Intro (Apr 2018) - https://vimeo.com/269487349/fc7ef6c621
• User evaluation with patient (Mar 2019) - https://vimeo.com/330355695/30e5070965
• Reuters AI Summit cover (Jun 2019) - https://vimeo.com/342811081

RESPONSIBILITIES:

We are seeking a VP of Operations who will take full ownership of the company’s operational backbone and ensure alignment across teams. Responsibilities include, but are not limited to:

1. Strategic Operational Leadership

• Develop and execute operational strategies aligned with GyroGear’s goals, ensuring smooth, efficient, and scalable operations.
• Optimize day-to-day processes to meet timelines, mitigate risks, and ensure regulatory compliance.
• Monitor performance metrics and adjust workflows to keep operations on target and on time.

2. Building and Managing High-Performing Teams

• Hire, train, and lead a top-tier operations team, empowering them to excel in their roles.
• Foster a collaborative, results-driven environment, promoting accountability, integrity, and continuous improvement.
• Provide mentorship to team members, ensuring they grow professionally while meeting company objectives.

3. Project and Process Management

• Oversee cross-functional projects, ensuring flawless execution and alignment with overall business goals.
• Streamline workflows, standardize processes, and implement best practices for maximum efficiency.
• Monitor project milestones to guarantee deliverables remain on time and within scope.

4. Financial and Resource Management

• Manage the operational budget, ensuring cost-effectiveness while maintaining quality standards.
• Analyze data to identify trends, forecast needs, and allocate resources strategically.
• Balance operational growth with financial responsibility.

5. Supply Chain and Quality Assurance

• Oversee end-to-end supply chain operations, including procurement, inventory, and distribution.
• Build and maintain strong relationships with suppliers and key stakeholders to ensure seamless production and delivery.
• Champion unwavering quality standards, ensuring robust quality control measures and compliance with healthcare regulations.

6. Stakeholder and Executive Collaboration

• Serve as the operations advocate in executive leadership meetings, ensuring alignment with strategic goals.
• Act as a liaison between teams, ensuring clear communication and synchronization across all departments.
• Represent GyroGear’s operations function externally when engaging with partners, suppliers, and stakeholders.

QUALIFICATIONS:

• A Bachelor's degree in Business Administration, Operations Management, Engineering, or a similar field (MBA preferred).
• Minimum 10 years of experience in operations management, with at least 5 years in a senior leadership role.
• Proven track record scaling operations in a fast-growing healthcare or technology company (engineering background preferred).
• Demonstrated ability to organize, prioritize, and lead teams to deliver results with efficiency and integrity.
• Exceptional problem-solving, decision-making, and analytical abilities to drive operational improvements.
• Strong expertise in supply chain management, quality assurance, and project execution.
• Superior communication and interpersonal skills to work effectively across internal and external stakeholders.
• Proficiency in process improvement methodologies such as Lean or Six Sigma (a plus)
• Familiarity with healthcare regulations and standards (ISO 13485, FDA, CE Mark advantageous)
• A hands-on leader with the passion and resilience to thrive in a fast-paced, dynamic environment