Job Description

• In Charge of the site of the day-to-day operation.
• Responsible for deployment of Security officers.
• Carry out investigation and write reports.
• Conduct on - the - Job training according to specified duties required by clients.
• Provide support for Site Security Supervisors & assist in handling complaints or operational issues.
• Make rounds and checks to various sites to ensure staff are carrying out their duties accordingly and meet up with clients to get feedback on regular basis.
• Provide timely updates and reports.
• Ensure customer satisfaction.

Requirements:

• Minimum GCE ‘O’ Level, or diploma any field. Training Provided.
• Preferably possess Security License.
• Customer Service uniform groups like Police or investigation background or army/ SCDF or related are welcome to apply
• Class 3 license.
• Able to work under pressure and fast pace environment.
• Work on weekends when required.
• PC Knowledge.
• Good interpersonal skills and communication skills.
• Able to speak local dialect will be an added advantage.
• Problem solver with timely manner.
• Good team player and leader.

Interested candidate, please send in your latest detailed resume to

[email protected]

**Only shortlisted candidates will be invite for an interview**

• Check cleaning equipment condition.
• Coach Service team.
• Facilitate effective communication and engagement at the workplace.
• Handle complaints and feedback from clients.
• Handle reassignment of tasks when needed.
• Identify training needs for all cleaning staff.
• Inspect work done by cleaners daily.
• Monitor and follow up on compliance with cleaning procedures, workplace safety and tender specifications.
• Monitor cleaning material stock level and re-order materials when needed.
• Plan out work schedule for cleaners.
• Submit daily cleanliness report.
• Supervise team of cleaners in their assigned task.
• Train cleaners and team leaders on service standards.

Position Summary:

This is a full-time remote role for an Operations Analyst . The Operations Analyst will be responsible for conducting analytical assessments, managing communication with stakeholders, overseeing financial operations, providing corporate services, and handling accounting tasks on a day-to-day basis. We are seeking a talented and motivated Operations Analyst with a strong background in data analytics to join our dynamic team. As an Operations Analyst, you will play a crucial role in supporting our operational activities and financial processes within the decentralized finance ecosystem. Your attention to detail, analytical skills, and accounting expertise will contribute to the efficiency and accuracy of our operations.

Job Responsibilities

• Assist in the day-to-day operational tasks of the company, ensuring smooth execution of various processes.
• Collaborate with cross-functional teams to support the execution of operation processes and controls
• Assist in maintaining accurate documentation of operational processes, accounting procedures, and protocol interactions.
• Contribute to the preparation of financial reports, including balance sheets, income statements, and cash flow statements, highlighting key insights for management decision-making.
• Contribute to the development and improvement of internal controls and risk management strategies to enhance the security and reliability of DeFi operations.
• Collaborate with colleagues to ensure efficient workflow and interdepartmental coordination.
• Assist in compliance-related tasks, ensuring adherence to industry regulations and internal policies.
• Provide administrative support to various departments, including data entry and record-keeping.
• Provide support to senior team members in various operational and financial projects as required.
• Handle ad-hoc administrative tasks and projects as assigned.
• Stay updated on industry trends, regulatory developments, and best practices in DeFi and blockchain technology.

Job Requirements

• Bachelor’s degree in Business, Accounting, Finance, Statistics, or a related field, with 1-2 years of relevant experience (internships accepted)
• Basic proficiency in data analytics and skilled in Excel, Adobe PDF, and business tools
• Strong problem-solving and basic project management skills, with some familiarity in startup environments
• Strong Communication and Vendor Management Abilities
• Proficiency in English and Mandarin is required, reading and writing documentations, smooth communications to international counterparties.
• Role is based in China.

Location - Anson Road, International Plaza,079903

Overview

As part of the operations team that reports to the operations manager, the Operations Executive will be responsible for managing the operations of our shared bicycle, ensuring the smooth running of day-to-day operations, and driving the company’s growth. This role requires strong analytical skills and excellent communication skills.

Responsibilities

• Oversee and manage the day-to-day operations
• Develop and implement strategies to improve operations efficiency and increase ridership
• Work closely with contractors to ensure compliance with contract agreement standards
• Prepare monthly performance indicators reports
• Design, review, and conduct training syllabus for contractors to achieve consistent outcomes
• Manage import and export shipments
• Plan and execute outdoor events
• Key liaison with public agencies

Qualifications

• Minimum diploma in business, operations, or logistics management
• At least 1 year of experience in operations management, preferably in the transportation or logistics industry
• Strong analytical skills and attention to detail
• Excellent communication and leadership skills
• Ability to work independently and as part of a team
• Passion for sustainable transportation and urban mobility
• Experience in G-Suite, Slack, and Notion will be advantageous
• Able to start work immediately will be an advantage

JOB RESPONSIBILITIES

• Attend to customers’ orders and ensure timely dispatch of orders.
• Picking and packing of daily orders.
• Perform receiving, checking and relabelling and packing of products.
• Assist in checking and ensuring healthy stock level.
• Participate in stock take.
• Rotation among different departments and/or increase in job responsibilities if deem capable.
• Any other duties as assigned by the Company from time to time.

JOB REQUIREMENTS

• Ability to work in a fast-paced environment.
• Meticulous and detail-oriented.
• Able to carry heavy items when packing.
• Bilingual in both English and Mandarin to liaise with business associates.
• Work will involve handling of various produce including pork products.
• Good organisational skills and communication skills.
• A team player who is able to interact with all levels of staff
• Cheerful personality with can-do spirit.
• Ability to use various messaging platform like whatsapp, telegram etc.

The company is a capital markets services (CMS) licence holder under MAS. The ideal candidate for this position will support the operations team and will work with a number of functions in support of the venture capital business as well as from time-to-time support activities of the VCC and/or Fund Manager. These are overseeing corporate secretarial requirements, book and record keeping, assisting in the internal/external audit of the fund manager and funds, attending IC meetings, and overseeing preparation of investment minutes.

Responsibilities

• Manage daily operations, transaction processing, and accurate record maintenance.
• Fund operation activities for all funds i.e. corporate secretarial matters, capital calls, and distributions etc. especially in relation to the venture capital fund.
• Administration of portfolio entities in accordance with group policies and procedures.
• Coordinate with internal and external auditors, and administrators to ensure timely and accurate financial reporting and audits.
• Ensure all fund related documentation is properly maintained, archived, and easily accessible.
• Assist in all compliance related matters for the company.
• Create and maintain company records, both electronic and physical in accordance with MAS requirements.

Job Requirements

• Diploma holders in law / corporate secretarial practice.
• Bachelor's degree in Business, Finance, Accountancy or related relevant disciplines good to have but not necessary.
• Good command of English (written and spoken).
• Ability to multitask.
• Proficient in Microsoft Office suite.
• Attention to detail and problem solving skills.
• Excellent time management skills and the ability to prioritize work.
• A self-starter who is organised, resourceful and able to take initiatives.

"Job duties:

· Able to work on Weekend/PH

· Able to follow company's schedule to carry out cleaning duties and supervision (multiple locations)

· Able to work outdoor and under sun

· Supervise, manage and control operations daily activities.

· Manage and handle client feedback and on-site incidents

· Monitor and ensure smooth running of daily manpower operations, arrange for replacement of staff as and when necessary

· Manage equipment and supplies inventory and replenishment as and when necessary

· Planning and ensuring orientation for all new staff and job sites

· Cleaning tasks such as drains clearing, dusting, mopping, sweeping, waxing floors and vacuuming

· Cleaning spills, broken glass and other messes up as quickly as possible

· Carry out heavy cleaning tasks and special projects when required.

· Execute, and manages the general cleaning process, monitoring cleaning logistics and supervising other cleaners

· Require hands-on with cleaners

· Perform and meet the cleanliness and hygiene standard in assigned areas and cover manpower whenever required (eg. staff on leave/MC/absent).

Requirements:

· Prior experience in operations in cleaning is highly preferred.

· Experience in cleaning will be an advantage.

· Committed and responsible team player with good personality.

· Diligent attitude and willing to learn.

· Self-driven, Independent and resourceful.

· Strongly oriented towards service level"

"Job duties:

· Able to work on Weekend/PH

· Able to follow company's schedule to carry out cleaning duties and supervision (multiple locations)

· Able to work outdoor and under sun

· Supervise, manage and control operations daily activities.

· Manage and handle client feedback and on-site incidents

· Monitor and ensure smooth running of daily manpower operations, arrange for replacement of staff as and when necessary

· Manage equipment and supplies inventory and replenishment as and when necessary

· Planning and ensuring orientation for all new staff and job sites

· Cleaning tasks such as drains clearing, dusting, mopping, sweeping, waxing floors and vacuuming

· Cleaning spills, broken glass and other messes up as quickly as possible

· Carry out heavy cleaning tasks and special projects when required.

· Execute, and manages the general cleaning process, monitoring cleaning logistics and supervising other cleaners

· Require hands-on with cleaners

· Perform and meet the cleanliness and hygiene standard in assigned areas and cover manpower whenever required (eg. staff on leave/MC/absent).

Requirements:

· Prior experience in operations in cleaning is highly preferred.

· Experience in cleaning will be an advantage.

· Committed and responsible team player with good personality.

· Diligent attitude and willing to learn.

· Self-driven, Independent and resourceful.

· Strongly oriented towards service level"

"Job duties:

· Able to work on Weekend/PH

· Able to follow company's schedule to carry out cleaning duties and supervision (multiple locations)

· Able to work outdoor and under sun

· Supervise, manage and control operations daily activities.

· Manage and handle client feedback and on-site incidents

· Monitor and ensure smooth running of daily manpower operations, arrange for replacement of staff as and when necessary

· Manage equipment and supplies inventory and replenishment as and when necessary

· Planning and ensuring orientation for all new staff and job sites

· Cleaning tasks such as drains clearing, dusting, mopping, sweeping, waxing floors and vacuuming

· Cleaning spills, broken glass and other messes up as quickly as possible

· Carry out heavy cleaning tasks and special projects when required.

· Execute, and manages the general cleaning process, monitoring cleaning logistics and supervising other cleaners

· Require hands-on with cleaners

· Perform and meet the cleanliness and hygiene standard in assigned areas and cover manpower whenever required (eg. staff on leave/MC/absent).

Requirements:

· Prior experience in operations in cleaning is highly preferred.

· Experience in cleaning will be an advantage.

· Committed and responsible team player with good personality.

· Diligent attitude and willing to learn.

· Self-driven, Independent and resourceful.

· Strongly oriented towards service level"

• To assist in the daily operations and box office ticketing management of Harry Potter's project at Resort World Sentosa (RWS).
• To assist the daily opening and closing of Harry Potter's project and summary reports.
• To assist to assign duty stations to Full Time and Part Time Hosts and ensure they perform their respective roles and duties.
• To assist in planning, coordinating and facilitating VIP visits for NEON and RWS management.
• To provide positive visitor’s experience and facilitating usage of interactive stations.
• To assist in providing Level 1 technical assistance to rectify basic faults of AVL equipment.
• To work closely with Production and Technical Team to ensure all AVL equipments are in good working conditions for daily opening and after closing follow up actions.

Operations Director

Location: Singapore

Company: BUZUD

About Us: Join a leading medical devices company based in Singapore that is dedicated to improving lives through innovative health technology solutions. We specialize in continuous glucose monitoring systems and other home-based medical equipment that empower patients to manage their health more effectively.

About the Role:

We are seeking an experienced and dynamic Operations Director to lead and oversee our operations across all Guardian pharmacies. This pivotal role includes managing a team of promoters, ensuring seamless execution of strategies, and driving operational excellence to achieve sales and growth targets.

Key Responsibilities:

• Lead and manage all operational activities in Guardian pharmacies to ensure efficient workflows and exceptional customer experiences.
• Develop and implement strategic plans to optimize sales, inventory, and promotional activities.
• Supervise and motivate a team of in-store promoters, ensuring high performance and adherence to company standards.
• Collaborate with cross-functional teams, including marketing and logistics, to support campaigns and product launches.
• Monitor and analyze key performance indicators, providing actionable insights to improve operational effectiveness.
• Build strong relationships with key stakeholders, including Guardian management and external partners.
• Ensure compliance with company policies, regulatory requirements, and industry standards.

Requirements:

• Bachelor's degree in Business Administration, Operations Management, or a related field.
• Proven experience in operations management, preferably in the retail or healthcare industry.
• Strong leadership and team management skills, with the ability to motivate and inspire a diverse workforce.
• Excellent organizational and problem-solving abilities.
• Analytical mindset with the ability to interpret data and drive data-informed decisions.
• Exceptional communication and interpersonal skills to liaise with various stakeholders effectively.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A chance to make a meaningful impact in the healthcare industry.

Responsibilities:

Back Office Support

• Assist all other departments to run errands (eg: purchase/collect goods from suppliers, bring workers for medical, bring workers to renew passport/work permit, collect documents etc)

Planning

• Plan the daily deployment of drivers on a routine and adhoc basis, ensuring that operations requirements are fulfilled.
• Responsible for a smooth and effective operations on a day-to-day basis
• Provide instructions to operations on the ground and have overall control of resource/manpower deployment to ensure smooth operations.
• Coordinate with relevant departments to ensure operational matters are taken care off and issues are resolved timely
• Ensure all trucks are in good working conditions
• Handle a wide range of customers from various industries

Requirements:

• ITE from a local polytechnic
• Able to multi-task and handle stress
• 5.5 days work week
• Preferably with Class 3 licence

MacGregor is seeking an experienced Operational Director from the maritime industry to lead and develop high-performing operations teams across the Middle East and Asia. In this critical role, you will play a key part in enhancing customer satisfaction, driving operational efficiency, and shaping the future of global service delivery.

As Operational Director, you will be responsible for overseeing the maintenance activities and business in the region with and continuously improving the effectiveness and efficiency of the teams. A strong focus will be placed on local communication, personnel development & training and safety management, with the aim of providing high levels of product support for our customers and a positive local team climate.

The position is part of the global operations team and significant co-operation with all other regions is needed for shared learning and initiatives and to ensure a true global support network is provided to our customers.

Through the local service and sales support management structure you will oversee that all inspections, repairs, contracted maintenance and sales support activities are resourced and managed effectively as well as provide operational support for all matrix reports in the Middle East and Asia.

This role will have full responsibility for local cost management and close co-operation with local Finance and HR Business partners is paramount. In addition you will collaborate closely with the GSD Management, Global Operations Team, Global Spare Parts, Sales, Project teams and our customers. The role is part of the Global Service Division (GSD) regional management team and reports directly to the Vice President, Middle East and Asia. The position is located in our office in Singapore.

Other responsibilities

• Work closely with the sales organization to grow the maintenance business in the region
• To grow, execute and manage the service/maintenance agreement
• To improve the efficiency of the service execution process with the adoption of digital transformation
• Proactively champion and communicate MacGregor and GSD strategy and road map initiatives to local teams
• Oversee and manage all regional operations activities in accordance with Operating Principles Manual
• Continuously monitor and develop regional efficiency, productivity, personnel performance and fixed costs
• Drive business opportunities within scope of strategy
• Long-term strategic planning of the regional operations
• Work in proactive partnership with other teams in the GSD structure to maximise company growth and profitability
• Develop and maintain high standards of team climate, developing participation and initiative in all employees
• Develop and maintain a strong culture based on safety and integrity
• Additional duties might be assigned by the company

Skills

This role demands a leader who can motivate and develop high-performing teams. You'll excel at mentoring, and building strong relationships. Excellent communication and interpersonal skills are essential, as is the ability to empower and motivate your team. You have the ability to command respect and credibility, built on a track record of success and a strong professional reputation.

Experience that would help you succeed in your duties:

• University (degree) or equivalent operational experience
• Minimum 10 years of management experience is preferred
• Proven track record in service business in an international marine environment
• Strategic vision and strong analytical capability
• Entrepreneurial attitude and ability to get things done independently
• Willingness to undertake extensive travel overseas
• Fluency in Mandarin and English as to have effective communication with both internal and external stakeholders who are Mandarin-speaking

Why MacGregor?

We offer you the unique opportunity to jump into a transformation journey, where you can leave your footprint.

MacGregor is shaping the offshore and marine industries with leading cargo and load handling solutions and services. Working together with shipowners, operators and builders, we innovate, design and develop solutions that last for a lifetime.

We are a global company that operates in more than 30 countries with 2000 employees and more than 700 MEUR revenue. Our products and solutions can be found onboard more than every second vessel in the global merchant fleet.

Values guide our work

● Integrity steers all our thinking, behaviour and the relationships with our customers and other stakeholders

● Quality is valued in our processes, products and services and helps to improve our customers’ performance and our own competences

● Safety is essential in everything we do

We offer our employee benefits such as comprehensive group insurances, flexible benefits, mental wellbeing support, family care leave and hybrid working policy.

Additional Information

Are you ready to step into an exciting new role where you can make a significant impact and contribute to the success of MacGregor? Apply today!

Kindly note that we will only review CVs and applications submitted in English

Job Description

• Provide techinical support to our customers on Data Security product suite as per SLA.
• Support system deployment and User acceptance Testing.
• Perform troubleshooting and issue resolution.
• Work closely with internal stakeholders to provide timely resolution for our customer.
• Carry out planned upgrade and migration work.
• Review and improve process flow as part of continuous improvement initiatives.
• Responsible for maintaining technical documentations in the Knowledge Base.

Qualifications:

• Prior experience as a Technical Support Engineer.
• Prior experience in a customer-facing role with a focus on IT system delivery .
• Strong technical knowledge in IT infrastructure technologies, including networking, virtualization, and related areas.
• Strong problem-solving and troubleshooting skills, with the ability to analyze complex technical issues.
• Excellent communication and interpersonal skills, ability to engage both technical and non-technical stakeholders.
• Proactive attitude and ability to work independently, managing multiple customer accounts and projects simultaneously.
• Experience in supporting government agency is preferred.
• Prior experience in Cryptography would be advantageous.
• Only Singaporean need apply.

Job Responsibilities:

• Calculate commission payments for stylist based on established criteria and guidelines
• Ensure accuracy and timeliness in processing commission payments
• Collaborate with the operations team and management to resolve any commission-related inquiries or discrepancies
• Maintain detailed records of commission calculations and payments
• Generate reports on commission payments and performance metrics as needed
• Assist in developing and implementing commission structures and incentive programs
• Stay updated on industry trends and best practices related to commission calculations
• Any ad-hoc duties as required

Requirement:

• Diploma or relevant certifications in administration
• Min. 2 years of relevant experience
• Proven experience in operations administration, with a focus on commission calculations
• Strong mathematical and analytical skills
• Proficiency in Microsoft Excel and other relevant software applications
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Attention to detail and a high level of accuracy in calculations
• Knowledge of sales processes and commission structures is a plus

Remunerations:

Working Days: 5 days’ work week (Monday to Friday)

Working Hours: 8am to 5pm/ 9am to 6pm

Annual Leave: 14days (for the 1st year), subsequently will increase 1 day and capped at 21 days

Medical Leave: 14days

Medical Claim: $300 per year

Birthday Leave

Birthday Voucher of $80

Staff discount on services & products

WE REGRET THAT ONLY SHORTLISTED CANDIDATED WILL BE CONTACTED

About the Company

Founded in 2016, Car Choice Group is one of the largest pre-owned automotive dealerships in Singapore with over 6 showrooms islandwide. Our diversified entities include Bike Choice Singapore, SK Magic (Singapore), GEM Credit, and Auto Infinite.

Mission & Vision: Driving Progress

• Mission: Redefine car buying, nurturing long-term relationships, and ownership.
• Vision: Be the preferred destination for car buying in Singapore while upholding our commitment to sustainability and social responsibility.

Core Values: Our Pillars

• People First: Elevating customer experience, empowering our staff.
• Dynamic Mindset: Always responding quickly, efficiently, and decisively.
• Sustainable Business: Prioritizing long-term over short-term objectives.

Responsibilities

• Assist in day-to-day leasing operations, ensuring timely vehicle delivery, inspections, and reposessions.
• Perform regular updates of vehicle inventory & stock list.
• Serve as the primary point of contact for customers & vendors ensuring efficient service.

Skills Required

• Minimum ‘O’ Level.
• Prior experience in the automotive leasing industry would be preferred.

Other Requirements

• Possess good interpersonal and communication skills.
• Possess valid class 2/2A/3/3A Singapore driving licence.

About the Company

Founded in 2016, Car Choice Group is one of the largest pre-owned automotive dealerships in Singapore with over 6 showrooms islandwide. Our diversified entities include Bike Choice Singapore, SK Magic (Singapore), GEM Credit, and Auto Infinite.

Mission & Vision: Driving Progress

• Mission: Redefine car buying, nurturing long-term relationships, and ownership.
• Vision: Be the preferred destination for car buying in Singapore while upholding our commitment to sustainability and social responsibility.

Core Values: Our Pillars

• People First: Elevating customer experience, empowering our staff.
• Dynamic Mindset: Always responding quickly, efficiently, and decisively.
• Sustainable Business: Prioritizing long-term over short-term objectives.

Responsibilities

• Assist in day-to-day leasing operations, ensuring timely vehicle delivery, inspections, and reposessions.
• Perform regular updates of vehicle inventory & stock list.
• Serve as the primary point of contact for customers & vendors ensuring efficient service.

Skills Required

• Minimum ‘O’ Level.
• Prior experience in the automotive leasing industry would be preferred.

Other Requirements

• Possess good interpersonal and communication skills.
• Possess valid class 2/2A/3/3A Singapore driving licence.

Operations Administrator - Full-Time [ 6 days per week] / Part-Time [ 3 days per week] - Work in Malaysia

Job Scope:

· General administrations & co-ordinations for smooth operations.

· Assist in planning and adjustment of manpower scheduling.

· Compile and consolidate manpower strength.

· Answer employee questions regarding operations.

· Prepare operations reports as needed.

· Perform other ad-hoc duties as and when required.

Job Requirements:

· Diploma or equivalent with at least 1 year of experience in administrative support or operations within a fast-paced environment.

· Able to work on weekends and public holidays

· Strong organizational and time management skills, with the ability to multitask and prioritize effectively.

· Strong problem-solving skills and the ability to adapt to changing priorities.

· Able to communicate well with employees of different profile.

· Ability to work independently and as part of a team, demonstrating initiative and a collaborative mindset.

. Willing work in Malaysia

Overview

As part of the operations team that reports to the operations manager, the Operations Executive will be responsible for managing the operations of our shared bicycle, ensuring the smooth running of day-to-day operations, and driving the company’s growth. This role requires strong analytical skills and excellent communication skills.

Responsibilities

• Oversee and manage the day-to-day operations
• Develop and implement strategies to improve operations efficiency and increase ridership
• Work closely with contractors to ensure compliance with contract agreement standards
• Prepare monthly performance indicators reports
• Design, review, and conduct training syllabus for contractors to achieve consistent outcomes
• Manage import and export shipments
• Plan and execute outdoor events
• Key liaison with public agencies

Qualifications

• Minimum diploma in business, operations, or logistics management
• At least 1 year of experience in operations management, preferably in the transportation or logistics industry
• Strong analytical skills and attention to detail
• Excellent communication and leadership skills
• Ability to work independently and as part of a team
• Passion for sustainable transportation and urban mobility
• Experience in G-Suite, Slack, and Notion will be advantageous
• Able to start work immediately will be an advantage

JOB DESCRIPTION (ROLES AND RESPONSIBILITIES)

• Monitor the global hotline and provides the initial response to the requests or escalations.
• Create the ticket for every OPS activities and assign it to respective OPS Team members.
• Monitor all the OPS tickets and ensure timely completion of each activities.
• Review all the documentation prepared by OPS Team to clear for submission.
• Monitor all the assets of OPS Team (Equipment, Tools and Spare Parts).
• Escalate higher level issue whenever necessary.
• Prepare and submit relevant Operations documents as needed.
• Execute ad hoc tasks on behalf of the Robotics Operations Team as needed.

SKILLS AND QUALIFICATIONS

• Diploma or Certificate in Mechanical/Electrical/Computer Engineering or other related fields is preferred.
• Basic background in engineering or technology industry.
• Proficiency in using computers and basic applications such as MS Outlook, Teams, Word, Excel and Powerpoint.
• Exceptional organizational and communication skills.
• Meticulous, organized with good communication and customer service skills.
• Ability to work independently and remain professional under pressure.
• Ability to clearly communicate with colleagues and end users.

ADDITIONAL REQUIREMENT

• Comfortable to work in a shifting schedule.
• Comfortable to work overtime as needed.

JOB RESPONSIBILITIES:-

• Oversee daily clinic operations, including health screening and GP services
• Manage the front-of-house, including reception, patient check-ins, and customer service
• Ensure smooth and efficient patient flow, from registration to consultation and follow-ups
• Lead and support front-line and back-office staff, including receptionists and administrative personnel
• Oversee management of patient appointments, follow-ups, and record-keeping efficiently
• Address and resolve inquiries, complaints, disputes and issues with patients / external stakeholders with professionalism
• Liaise with external vendors, service providers, and healthcare professionals as needed
• Actively source and strategies to smoothen operational flows and enhance patient experience
• Work with external partners / clients / vendors (e.g. laboratory services) in ensuring accurate billing, and troubleshooting associated disputes
• Ensure proper filing and storage of medical forms, reports, and legal documents
• Maintain and monitor inventory, including medical supplies and clinic equipment
• Manage staff scheduling, assignments, and training to ensure optimal service levels
• Assist in billing processes, insurance claims, corporate invoicing, cash collection, control measures and other financial operations
• Regular checks and audits on claims submission e.g. PMI, CPF, Govt Agencies etc.
• Regular checks and audits on payment collections of credit card, cash, NETS and cheques from patients
• Ensure compliance with healthcare regulations, policies, and procedures
• Monitor clinic performance metrics and develop improvement plans when necessary
• Support management in identifying opportunities for process improvement
• Any other duties as may be assigned by Immediate Supervisor and/or the Management

Qualification & Experience:-

• Min Diploma and above
• Experience in managing outpatient clinic operations and/or experience in GP Setting
• Excellent interpersonal and communication skills
• Excellent organizational, multitasking, and leadership skills
• Proficient in clinic management software, Microsoft Office, and other digital tools
• Ability to work in a fast-paced environment while maintaining attention to detail
• Customer service-oriented with a passion for patient care
• Able to work effectively both independently and as part of a team
• Work Schedules: Mondays to Fridays: 0830hrs to 1730hrs or 0900hrs to 1800hrs (based on roster), Saturdays: 0830 hrs to 1230 hrs

The Operations Executive supports the day-to-day management of service apartment operations, ensuring smooth functioning, guest satisfaction, and compliance with Company standards and regulations. This role involves overseeing the housekeeping, maintenance and guest services, while coordinating with various teams to maintain quality of service.

Main Responsibilities

• Coordinate daily operations, including housekeeping, maintenance and front of house guest services
• Assist in scheduling and supervising housekeeping and maintenance teams to ensure timely task completion
• Supervise/Address guests' enquiries, requests and feedbacks professionally and promptly, ensuring guests' and stakeholders' satisfaction
• Conduct daily inspections of apartments and common areas to ensure cleanliness, functionality, and adherence to Company standards
• Monitor inventory levels of supplies and amenities, as needed to avoid shortages
• Prepare daily, weekly, and monthly reports on occupancy, maintenance issues, and guests' feedback and site incidents
• Supervise/Handle administrative tasks, including updating records, processing invoices, delivery orders and maintaining documentation
• Carry out other tasks and responsibilities as delegated by the Supervisor or Management

Requirements

• General Certificate or Diploma in related field
• Minimum 2 to 3 years of experience preferably in or service apartment or facilities management industry
• Good organizational and multitasking skills to manage diverse responsibilities
• Excellent interpersonal and communication skills to interact with guests, staff and stakeholders
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
• Problem-solving mindset with the ability to work under pressure in a fast-paced environment
• Knowledge of housekeeping and maintenance operations, as well as safety and hygiene standards and infection prevention and control
• Attention to details and commitment to uphold high quality of service and service recovery management
• Willingness to undergo training and skill development programmes aligning with Company goals

Work Location

• Henderson

Job duties:

· Able to work on Weekend/PH

· Able to follow company's schedule to carry out cleaning duties and supervision (multiple locations)

· Able to work outdoor and under sun

· Supervise, manage and control operations daily activities.

· Manage and handle client feedback and on-site incidents

· Monitor and ensure smooth running of daily manpower operations, arrange for replacement of staff as and when necessary

· Manage equipment and supplies inventory and replenishment as and when necessary

· Planning and ensuring orientation for all new staff and job sites

· Cleaning tasks such as drains clearing, dusting, mopping, sweeping, waxing floors and vacuuming

· Cleaning spills, broken glass and other messes up as quickly as possible

· Carry out heavy cleaning tasks and special projects when required.

· Execute, and manages the general cleaning process, monitoring cleaning logistics and supervising other cleaners

· Require hands-on with cleaners

· Perform and meet the cleanliness and hygiene standard in assigned areas and cover manpower whenever required (eg. staff on leave/MC/absent).



Requirements:

· Prior experience in operations in cleaning is highly preferred.

· Experience in cleaning will be an advantage.

· Committed and responsible team player with good personality.

· Diligent attitude and willing to learn.

· Self-driven, Independent and resourceful.

· Strongly oriented towards service level

Job duties:

· Able to work on Weekend/PH

· Able to follow company's schedule to carry out cleaning duties and supervision (multiple locations)

· Able to work outdoor and under sun

· Supervise, manage and control operations daily activities.

· Manage and handle client feedback and on-site incidents

· Monitor and ensure smooth running of daily manpower operations, arrange for replacement of staff as and when necessary

· Manage equipment and supplies inventory and replenishment as and when necessary

· Planning and ensuring orientation for all new staff and job sites

· Cleaning tasks such as drains clearing, dusting, mopping, sweeping, waxing floors and vacuuming

· Cleaning spills, broken glass and other messes up as quickly as possible

· Carry out heavy cleaning tasks and special projects when required.

· Execute, and manages the general cleaning process, monitoring cleaning logistics and supervising other cleaners

· Require hands-on with cleaners

· Perform and meet the cleanliness and hygiene standard in assigned areas and cover manpower whenever required (eg. staff on leave/MC/absent).



Requirements:

· Prior experience in operations in cleaning is highly preferred.

· Experience in cleaning will be an advantage.

· Committed and responsible team player with good personality.

· Diligent attitude and willing to learn.

· Self-driven, Independent and resourceful.

· Strongly oriented towards service level

"Job duties:

· Able to work on Weekend/PH

· Able to follow company's schedule to carry out cleaning duties and supervision (multiple locations)

· Able to work outdoor and under sun

· Supervise, manage and control operations daily activities.

· Manage and handle client feedback and on-site incidents

· Monitor and ensure smooth running of daily manpower operations, arrange for replacement of staff as and when necessary

· Manage equipment and supplies inventory and replenishment as and when necessary

· Planning and ensuring orientation for all new staff and job sites

· Cleaning tasks such as drains clearing, dusting, mopping, sweeping, waxing floors and vacuuming

· Cleaning spills, broken glass and other messes up as quickly as possible

· Carry out heavy cleaning tasks and special projects when required.

· Execute, and manages the general cleaning process, monitoring cleaning logistics and supervising other cleaners

· Require hands-on with cleaners

· Perform and meet the cleanliness and hygiene standard in assigned areas and cover manpower whenever required (eg. staff on leave/MC/absent).

Requirements:

· Prior experience in operations in cleaning is highly preferred.

· Experience in cleaning will be an advantage.

· Committed and responsible team player with good personality.

· Diligent attitude and willing to learn.

· Self-driven, Independent and resourceful.

· Strongly oriented towards service level"