Role

The Operations Executive/Senior Executive is responsible for managing the day-to-day operations of the home personal care service provided to clients. This includes ensuring the efficient delivery of high-quality care, compliance with regulatory standards, and effective coordination of community caregivers, resources, and client needs. The role demands strong organisational skills to ensure smooth operations, community caregivers’ performance, and client satisfaction.

Key Responsibilities

Operational Management

- Oversee the smooth running of home personal care operations, ensuring that services meet both CWA standards and client expectations.

- Coordinate schedules for caregivers and other personnel to meet client needs, ensuring adequate staffing levels.

- Monitor and track daily service delivery, ensure timely visits and adherence to care plans.

- Maintain proper documentation of client care, community caregivers’ schedules, and service records.

Staff Management and Coordination

- Supervise and support community caregivers, ensuring they adhere to CWA policies and provide high-quality care.

- Coordinate training sessions, ensuring community caregivers are fully trained and prepared to meet client needs.

Recruitment & Onboarding

- Assist in the recruitment process, onboarding, and orientation of new community caregivers, including candidate screening.

Service Quality Management and Compliance

- Ensure that all home personal care services are delivered in compliance with relevant healthcare regulations / standards, and CWA policies.

- Review of SOP(s) regularly to ensure accuracy and relevance, making necessary updates as required.

Client Relationship Management

- Act as the primary point of contact for clients, families, and community caregivers, addressing concerns, feedback, and inquiries promptly.

- Proactively identify opportunities to improve service delivery and enhance client satisfaction.

Administration Support

- Assist with filing documents, maintaining accurate records, and organising client and family caregiver data in both digital and physical formats.

- Manage Case Management System (CMS) for home personal care service.

- Timesheet Management: Ensure the timely collation and submission of caregiver timesheets for payroll processing, resolving discrepancies where necessary

- Payment Collection: Assist with collection of cash payments from clients, requiring individual to liaise with clients on their payment or arrange with them on payment methods.

Other Duties

- Project Management: Participate in department initiatives and projects aimed at improving operational efficiency, caregiver performance, and client satisfaction

- Any duties that may be assigned from time to time

Requirements:

- Degree in Business Administration, Healthcare Management or related field.

- Minimum 1-2 years of experience in a community health or home care setting and understanding of home care services.

- Strong communication skills in English and Mandarin, with the ability to liaise with clients, caregivers, and other departments effectively

- Able to manage multiple tasks and responsibilities simultaneously

- Quick to adapt to changes

- Proficient in Microsoft Office 365 and other office management tools

- A caring attitude with a desire to make a positive impact in the lives of elderly, disabled, or ill individuals

Job Description

Responsibilities:

• Assist the Operations Managers in maintaining the operations system and processes of various services to effectively support the hospital in delivering its services. The services include but not limited to:

a. Laundry and linen services

b. Food services

c. Bed Management Unit

d. Facilities Management

• Provide general support to the COO on all operational matters pertaining to the services under the purview of Allied Health and Operations.
• Assist in the development and maintenance of a filing system for the current as well as new services and pilot projects, participating in the setting up of work processes operations systems and procedures to effectively support the new services.
• Support Operations Manager in contract management, generate monthly report to monitor the trend of expenses, performance satisfaction and ensure quality and continuous improvement.
• Keep track of the expiry and renewal of all service/maintenance contracts for Operations, including the sourcing for quotation and preparation of vendor evaluation.
• Support the inpatient meal processes, food quality and patients’ experience and attend to the feedback from ward staff, patients and patients’ families.
• Support the linen and laundry processes and ensure that there is sufficient par level and stockpile of linen for the wards.
• Work closely with infection control team and conduct inspection on food services (inpatient and retail services) and linen and laundry services.
• Assist therapists in SMF application, order mobility devices, consolidate payment, submit quarterly funding claim and data submission to the Ministry of Health.
• Assist in operating the pandemic and business continuity plans in connection with the hospital-wide response plan in the event such plans need to be activated.
• Participate in quality improvement initiatives and projects.
• Keep track of the expiry and renewal dates of all licenses and accreditation; submit renewal applications.
• Assist the Operations Manager in the co-ordination for the internal and external audits and inspection.
• Arrange meetings and minutes writing.
• Assume other responsibilities relevant to position as delegated from time to time including work relating to the expansion of services and development of new services or new projects.

Requirements:

• General Diploma/Degree or equivalent from a recognised institution is required.
• At least 5 years of working experience.
• Must have good understanding of the direction that the hospital is taking in response to the rapidly changing healthcare delivery models which MOH has for the ILTC sector to meet the changing needs in tandem with the demographic changes of the population.
• Must demonstrate initiatives; able to work in collaboration with other professionals in the multi-disciplinary hospital team.
• Should have good communication and inter-personal skills and be able to relate well with colleague and external partners.
• Adequate knowledge of IT is essential as the hospital moves into an electronic records environment.

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi’s Human Resources (HR) team helps Citi to attract, retain and develop our employees across the globe. The team does this through supporting key areas including recruiting, diversity, global learning and talent development, benefits, compensation and employee relations.

We’re currently looking for a high caliber professional to join our team as Assistant Vice President, Operations Senior Recruiter- Hybrid (Internal Job Title:Recruiter Senior - C12) based in Singapore.

The Recruiter Senior is an intermediate position responsible for the end-to-end strategy, execution and delivery of the recruitment process in coordination with the Human Resources team. The overall objective of this role is to participate in various recruitment initiatives in support of the overall business strategy.

In this role, you’re expected to:

· Work with hiring managers and Human Resource partners to manage full-cycle recruitment process, including developing job descriptions, sourcing and building diverse & inclusive strategies (internal/external, agency and direct sourcing/networking methods etc.)

· Source applicants, screen resumes, interview, and assess candidates to provide qualified candidates to hiring managers

· Perform salary recommendations & execute offer process.

· Govern and ensure proper due diligence & relevant fit and proper checks are conducted & steps adhered to

· Ensure all hiring policies and procedures are adhered to and that “best practice” recruitment guidelines are administered throughout the recruitment process

· Facilitate feedback to key stakeholders to ensure timely production of appropriate documentation and approval

· Manage relationships with various stakeholders (both internal and external) to drive timely and thorough sourcing of high quality, diverse candidate pool.

· Leverage on data to make data driven recruitment decisions

· Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

· Stay abreast of industry trends to keep our hiring strategies competitive: Research markets and peer organizations, and provide stakeholders with market data and activity information

· Participate/ lead recruitment projects to continuously innovate and improve the way we hire

· Participate in diversity recruiting events and activities

· Source talent through social media channels and other networking activities

· Coach, train new recruits, and assume informal/formal leadership roles within team

· Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

· 5-12 years of relevant experience

· Proven experience in managing the end-to-end recruitment process

· Ability to creatively and resourcefully source, engage & pipeline top talents.

· Excellent stakeholder management skills & strong in building relationships

· Exceptional candidate management experience

· Independent, resourceful and proactive to work in a fast-paced environment

· Experience in managing APAC recruitment advantageous

· Bachelor’s degree/University degree or equivalent experience

Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.

For instance:

· Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.

· Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Senior Executive Marketing and Operations

Salary Range : $3,600 to $4500

Location : Mountbatten HQ

PRIMARY DUTIES & RESPONSIBILITIES

• Conceptualise & spearhead marketing initiatives to positively profile and increase awareness of Health and to reach identified target audiences and stakeholders in an effective manner
• Research and identify current marketing trends and new business opportunities to support the promotion of the company’s products and services
• Manage and steer appointed agencies and vendors to support ongoing online/offline marketing initiatives and campaigns comprising but not limited to SEO/SEM, digital advertisements, content marketing, email marketing, events and other promotional initiatives
• Uphold the organisation’s reputation through the execution of public relations activities and managing customer feedback through front-facing email accounts, Google reviews and other relevant platforms
• Cultivate and manage partnerships with key business stakeholders with the aim of developing strategic collaborations to drive mutually beneficial business outcomes
• Develop and maintain long-term relationships with healthcare professionals, insurance partners, medical concierges and other third-party platforms to drive a pipeline of leads and referrals to the company
• Provide assistance to execute action plans for the company’s operational goals and to support the smooth running of daily operations at the company’s specialist clinics
• Other relevant ad-hoc tasks as assigned

How to Apply:
Please send your resume to:

Job Description

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Your background

• 10+ years of total experience with at-least 3 years project management experience in financial or other industry
• Prior relevant banking experience in Asia with in-depth knowledge of Treasury Management products & implementation of the same (especially multi-geography H2H implementations)
• The ability to negotiate and adapt to complex, multifunctional relationships within the customer environment as well as the bank environment.
• Comfortable using a disciplined development methodology and adhering to development best practices, standards and procedures
• Ability to establish and maintain effective working relationships with peers, customer group and management
• Comfortable with direct client and line partner interaction, with proven client interaction abilities (at both senior decision making and day to day operations levels)
• Ability to present ideas and information effectively in group settings
• Demonstrated knowledge and experience in requirements gathering and development for complex client needs
• Self-starter and independent worker, ability to work with minimum supervision
• Expert in structured project management methodologies/practices/tools with the demonstrated ability to successfully deliver large scale projects on time and on budget
• Very strong analytical, problem solving, ideation and time management skills
• Expert in Microsoft Office (and/or other analytical software)
• Strong writing, presentation and oral communication skills
• Able to take high level information and drill down to detail level that can be shared and communicated to various audience levels
• Excellent interpersonal skills; positive attitude; team player; and flexible

What you can expect

Implementation Project Consultant (IPC) is primarily responsible for partnering with the senior Regional Sales Team and product partners during the sales process (pre-mandate) to help design suitable solutions and implement the same for high value clients.

We are looking for a self-driven, career minded professional who can take the lead of our key integration projects as well as being the face of the business by participating in client pitches, presentations, and client visits. This is also a great opportunity for someone who may be looking to move into Sales or front-office role as part of their next career phase.

What you will do

• Takes end-to-end ownership, drives for results to grow the business, sustains the intensity and optimism required while focusing on the client
• Project manage complex implementations for multi-jurisdiction, multi-product, and global clients
• Provide pre-sales and RFP support, working closely with Sales on high revenue opportunities across core Treasury and Trade products – cash management, liquidity, payments, SWIFT, host-to-host, Trade services
• Independent end-to-end responsibility for project management, product implementation, and coordination for large, complex and specialized client requirements
• Facilitate and own the establishment of connectivity with Treasury and Trade business partners (Sales, Product)
• Coordinate of all internal and external project related activities including the delegation of tasks, and quickly and effectively ensure a timely and smooth client implementation process
• To provide a consultative approach when recognizing, evaluating and acting upon opportunities for additional client and sales collaboration or when looking to improve overall client satisfaction

Benefits:

1. Lead impactful projects and gain hands-on experience in implementing innovative service strategies and system integration.
2. Be part of a forward-thinking team in a dynamic work environment that values personal growth, development, and collaboration.
3. Balanced 5-day workweek, ensuring you have time for personal pursuits and work-life harmony.
4. Opportunity to work closely with high-profile clients and strengthen your expertise in MAS Outsourcing Guidelines (OSPAR).
5. Leadership growth potential, including team building and direct client engagement.

Job Description:

We are seeking an experienced Operations Executive to oversee and optimize service delivery, operations, and project management. The role demands a proactive and strategic mindset to enhance service standards, drive team performance, and maintain strong client relationships.

Roles & Responsibilities:

• Manage collection operations, projects, and overall service delivery.
• Implement effective service strategies and drive service improvements.
• Conduct performance reviews and ensure compliance with Service Level Agreements (SLAs).
• Lead and manage teams to foster a collaborative and high-performing environment.
• Build and maintain strong relationships with clients to ensure satisfaction and retention.
• Advocate for customer sales and services excellence.
• Familiarize and comply with MAS Guidelines on Outsourcing (OSPAR).
• Oversee system implementation, integration, and ongoing management.
• Perform any ad hoc duties or projects assigned by management.

Requirements:

• Diploma or Degree in any discipline, or relevant operational experience.
• At least 3-4 years of relevant experience in operations, preferably in a call center environment.
• Knowledge of AR/AP processes is an advantage.
• Strong verbal and written communication skills.
• Excellent presentation and interpersonal skills.
• Meticulous, detail-oriented, and able to work under tight deadlines with minimal supervision.
• Proficiency in managing client relationships and operational processes.

Additional Information:

• Location: 1 Sims Lane, #03-05/06, Singapore 387355.
• Salary: Up to $3,500 basic + Variable Bonus.
• Working Days/Hours:Monday to Thursday: 9:00 AM – 7:00 PM
  Friday: 9:00 AM – 6:00 PM
  

Key Highlights

• Exposure in the government sector
• Location: Tanah Merah/Haw Par Villa
• Working Hours: Rotating Shift- Morning: 7:30am to 3pm; Afternoon: 2:45pm to 10:30pm; Night: 10:15pm to 7:45am
• Duration: 9 months
• Benefits: Milestone Bonus Payout and shift allowances. Possible to convert to perm staff after the training program!

Key Responsibilities

• Oversee port traffic to ensure the safe and efficient navigation of vessels through the Singapore Strait.
• Relay traffic information to vessels using VHF radio communication.
• Maintain distress watch and respond to marine incidents.

Requirements

• Min Diploma.
• Candidates without experience can apply as training will be provided.
• Strong interest to join maritime industry.

Interested candidates please click "Apply Now". We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Chok Kah Hwa

Outsourcing Team

BGC Group Pte Ltd

EA Licence Number: 05C3053

Our client is in a financial advisory services industry

• Perform day-to-day operations relating to onboarding and offboarding of agents
• Conduct due diligence checks to ensure agents meet regulatory requirements under Fit & Proper criteria
• Put up application lodgement into MASNET upon completion of due diligence check.
• Assist in the Annual Declaration Exercise
• Manage the Client Call Back review & Selected Clients review
• Assist to offboard agents and ensure the internal and external stakeholders are notified.
• Regularly update department's materials, manuals, guides, forms and SOPs
• Support manager with ad hoc administrative matters

Requirements:

• Minimum 2-years experience in Insurance Industry, preferably in agent operations related position
• Customer-oriented with good interpersonal and communication skills
• Possess working knowledge in Microsoft Excel, Word and PowerPoint

Interested applicants are welcome to email detailed resume to: [email protected]

EA Licence No.: 99C4599

EA Personnel Registration: R1104662

EA Personnel Name: Celine Tan Si Ling

Note that only shortlisted candidates will be notified

The role of an academic at the Singapore Maritime Academy is both challenging and deeply rewarding. We are seeking individuals who not only possess comprehensive knowledge and practical experience in the maritime industry but also demonstrate a genuine passion for nurturing and guiding students. As a lecturer, you will have the opportunity to shape the future of the maritime sector by developing curriculum, introducing new courses, and engaging in consultancy and applied research projects. Administrative duties related to teaching and contributing to strategic initiatives of the School/Institution are integral aspects of this role. Successful candidates will be expected to be resourceful, innovative, and possess excellent communication skills.

The candidate is expected to develop and teach the Diploma in Nautical Studies in the following areas:

• Introduction to Navigation

• Ship Knowledge

• Marine Communications & Signals

• Collision Regulations

• Electronic Navigation Systems

• Basic Tanker Training

• Fundamentals of IT & Data Analysis

• Basic Occupational Safety and Security Training

• Meteorology

[What you will be working on]

Responsibilities:-

• Conduct lessons and review teaching materials for Pre-Employment Training (PET) and Continuing Education and Training (CET) courses.

• Ensure that new/existing teaching curriculum modules are aligned with the Standards of Training, Certification, and Watch-keeping (STCW) Convention and the practices of the maritime industry.

• Collaborate with industry to enhance students’ learning through activities such as industry field trips, student-industry projects, internship programs, and overseas programs.

• Serve as an advisory role to ensure equipment and training facilities are updated and operationally ready for practical training sessions to ensure an authentic learning experience.

• Provide mentorship and pastoral care to students, fostering their personal and professional development.

• Participate in Internal and External Quality Maritime Education and Training (QMET) audits to maintain and improve the quality of education.

Support polytechnic and school events, including education counselling, guidance, and outreach activities.

[What we are looking for]

Requirements:-

• Holders of Deck Officer Class 1 Certificate of Competency issued by MPA or relevant authorities, or Master’s degree in Maritime Studies.

• At least 4 years of working experience within the maritime industry.

• Passionate about education and possess a strong interest in teaching and mentoring students.

• Excellent team player with the ability to work independently.

• Strong communication skills, both written and verbal. Teaching experience is preferred but not mandatory; applicants with no teaching experience are welcome to apply.

If you meet the above requirements and are interested in this exciting opportunity, please apply with your CV and cover letter.

Successful candidate will be offered a 2-year contract in the first instance.

Closing date: 2 January 2025

If you are shortlisted for the position(s), you should hear from us within 30 days of the closing date of the advertisement.

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Operations Executive to join their Warehouse Operations team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Optimize warehouse and administrative processes for efficiency.
• Identify and address improvement opportunities with staff and leaders.
• Drive projects to reduce waste, enhance productivity, and ensure sustainability.
• Implement digital tools to streamline workflows and improve the work environment.
• Present proposals to customers and coordinate implementation with stakeholders.
• Achieve annual targets for cost savings, sustainability, and customer improvement goals.

Requirements:

• Min Degree in Supply Chain or related study
• Min 3 years of warehouse operations, with exposure in process improvement projects
• Experience in automation tools such as powerbi, Python or power automate

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

• Bridal Boutique Social Media Marketing Executive
• 5 Working Days, 9am-6pm, 2 Off Day Per Week
• ** Require Committing 2 Weekend Per Month **
• Basic Salary: $2,500 - $3,500 + AWS + VB
• Location: City Hall, Singapore

Requirements:

• At least diploma in marketing / multimedia / graphic design or related background.
• Must willing to work at least 2 days of weekend per month, 5 Workdays & 2 Off Per Week.
• Must have marketing experience in graphic design and social media posting & content writing.

Job Scopes:

• In charge of marketing projects for Company (Venues, bridal boutique).
• Driving brand awareness and engage branded content across all social media platforms and maintenance of WEB site, CMS.
• Managing and prioritizing multiple projects for venues and bridal boutique (style shoot, related fair and fashion runway) to deliver them on time. Make strategic planning and ensures timely execution of overall Marketing Calendar.
• Submit related market research & marketing reports to management
• Search and negotiation with vendors, influencers and celebrities at platforms for marketing. Driving collaborations with industry partners.
• In charge of design of marketing collaterals, brochures and presentation materials for the company.
• Other ad-hoc related work which assigned by the management, from time to time.

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386

⭕ The Supreme HR Advisory ⭕ 14C7279

Purpose and Scope

As an Operations Technician for the process plants in the Energy-from-Waste cluster, the individual will be part of a team who is hands-on in operating the industrial processes and technology to harness energy from waste, including recycled wood from construction and demolition waste, as well as waste from industrial, commercial and municipal sectors.

This role is based in Singapore. There is no relocation package.

Key Roles & Responsibilities

• Operation of boilers, ensuring smooth operation and taking of daily process log reading
• Prepare equipment’s (isolate and drain/de-pressure Pump, exchanger, fan of others process equipment) for maintenance jobs
• Collect waste and water sample for lab analysis
• Able to read P&ID drawing and know the application of KKS
• Perform LOTO for equipment in accordance to isolation list prepared.
• Perform basic mechanical maintenance work (eg, replacing gasket, topping up lude oil, strainer cleaning, greasing and other simple task)

Qualification, Skills and Experience

• Minimum Higher NITEC with engineering / technical background
• Forklift license and boiler attendance certificate will be an advantage
• Possess good attitude and willingness to learn

At Sembcorp, our shared corporate behaviours underpin all the work that we do in building a sustainable future:

• Institution-first Mindset – Put the interest of the Group ahead of individual interests.
• Collaboration – Deliver through collaborating across markets, businesses and functions.
• Accountability – Hold team and self accountable to deliver on our commitments.

Key Responsibilities:

• Oversee OTC transaction reporting to meet regulatory obligations with accuracy and timeliness.
• Validate and monitor Trade Repository (TR) reports, investigate discrepancies, and resolve rejected trades.
• Ensure regulatory updates are implemented in reporting processes.
• Build and maintain performance dashboards to analyze and improve processes.
• Review and enhance legacy processes to eliminate inefficiencies and improve controls.
• Support New Product Agreements (NPA) and delegate reporting, ensuring compliance and timely implementation.

Requirements:

• Bachelor’s Degree in Finance, Business Administration, or a related field.
• At least 1 year of experience in trade lifecycle management or regulatory reporting.
• Familiarity with OTC derivatives and trade repository reporting.
• Good understanding of regulatory frameworks and compliance requirements.
• Analytical skills to identify and resolve data discrepancies.
• Proficiency in data-driven performance analysis and process improvement.
• Excellent communication and stakeholder management abilities.
• Detail-oriented with strong organizational and multitasking skills.

Interested candidates may send in their resume and cover letter directly to [email protected] (R1434374), stating the position as the subject title in the email.

Jireli Gem Mejia Cabria | EA License No. 02C3423 | Personnel Registration No. R1434374

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

Castlery is looking for a dynamic and experienced VP Operations to join our E-Commerce Team to drive long-term growth initiatives and commercial planning efforts. This role will be pivotal in shaping the strategic direction of the E-Commerce channels. The ideal candidate will possess a deep understanding of e-commerce, retail, and market dynamics, as well as strong leadership skills to align functional teams towards a common vision. Your daily job responsibilities are as per below.

If you’re keen on creating a space for people to thrive both personally and professionally and excel when working with high levels of autonomy and psychological safety, reach out!

What you’ll be doing

Strategic Vision:

• Develop and refine the long-term growth and operations strategy.
• Conduct comprehensive market analysis to identify new opportunities, trends, and competitive threats.
• Collaborate with executive leadership to set and communicate strategic goals and objectives.

Commercial Planning:

• Design and implement a robust commercial planning process that aligns all functional teams, including marketing, sales, operations, and product development.
• Establish key performance indicators (KPIs) to measure progress towards strategic goals and drive accountability across the organization.
• Facilitate cross-functional collaboration to ensure that all teams are working towards common objectives and priorities.

Execution and Monitoring:

• Oversee the execution of strategic initiatives and monitor their impact on growth and profitability.
• Identify potential challenges and risks in strategy implementation and develop mitigation plans.
• Regularly report on strategic performance to the executive team.

Team Leadership:

• Build and lead a high-performing commercial team, fostering a culture of innovation and accountability.
• Mentor and develop team members to enhance their strategic thinking and analytical capabilities.
• Engage with stakeholders at all levels to ensure buy-in and alignment with strategic initiatives.

Qualifications:

• Bachelor's degree in business administration, Finance, Marketing, or a related field; MBA preferred.
• 10+ years of experience in strategy, business development, or consulting, preferably within the e-commerce or retail sector.
• Proven track record of developing and executing successful growth strategies that drive significant revenue increases.
• Strong analytical skills with the ability to translate data into actionable insights.
• Exceptional communication and presentation skills, with the ability to influence and engage stakeholders at all levels.
• Experience in leading cross-functional teams and fostering collaborative environments.

Job Summary

The role holder is responsible for enablement, change delivery and transformation across the Wealth Solutions COO (WS COO) team. This includes working with the WS COO to define the vision, develop the roadmap as well as the execution. The focus should be on innovation, enablement, and enhancing experiences for clients whilst ensuring the Wealth Solutions COO is scaling in an efficient manner (fit for growth, FFG)

The incumbent is also required to lead the communications, and run financials and business management for WS COO, ensuring CP and BR budgets are completed covering step ups, budget transfers and headcount management.

The other element of the role is Hive management oversight for Core Wealth Platform, ensuring strategic direction and roadmap of the Hive are aligned with business and WS COO strategy.

Key Responsibilities

• Management and governance of Investments approved under the QPR, SIRF and Fit for growth investment budgets. Role holder will be responsible for finding synergies of investments and in partnership with WS COO globally, work on investment roadmap that supports the overall strategy.
• Key point of contact for Fit For Growth of WS COO, including working with initiative owners and Hive leads to ensure project deliveries are effectively implemented across geographies, financials and costs incurred, benefits are appropriately managed. Also ensure risks are identified and mitigation plans are in place.
• Role holder will, in partnership with technology, define the strategic platforms and roadmap for wealth platforms in alignment with the business strategy and investment appetite.
• Financials and Business Management for WS COO globally including budgeting, financial analysis, risk and issues mitigation, and completion of CP and BR exercises covering step ups / and budget transfers and Headcount management.
• Developing a data strategy to facilitate access of data and implement a KPI for teams globally
• Lead the communications handle globally for WS COO including regular newsletters and townhalls. Ensuring critical updates, impacts and benefits are communicated out to the relevant stakeholders

Strategy

• Awareness and understanding of the WS COO Strategy, and all related business and functional strategies.
• Advise on, recommend and help facilitate significant strategic initiatives that advance the agenda and effectiveness of WS journey, in partnership with key stakeholders as appropriate
• Manage and track execution progress of approved initiatives to drive WS COO & Private Bank transformation agenda.
• Provide strategically aligned leadership and direction to cross-business/ function initiatives during early stages, on request from COO, or business/ domain/ geography leaders.

Business

• Maintain strong stakeholder engagement with Business, TTO, Risk & Compliance and Group Internal Audit to ensure alignment across stakeholder groups.
• Continuously improve productivity and efficiency of operations and drives continuous improvements of the teams’ ways of working
• Facilitate collaboration and alignment within/across teams, by building alliance across senior stakeholders and deepening business / functions’ stakeholder relationships
• Ensure appropriate and insightful data and analytics that can drive business decisions.
• Assist COO to manage and control WS COO budget and expense in conjunction with the Finance
• Prepare reports, presentations, papers and review material to support discussions and decision making at various forums

Processes

• Understanding of the WRB process universe to appreciate horizontal delivery synergies
• Continuously improve productivity and efficiency of operations and drive standardisation agenda for WS COO, maintaining rigorous cost and investment discipline across the business.

Risk Management

• Independently identify key issues and initiate efforts to assess and drive resolution, working in collaboration with WS COO team.
• Risk control and governance: ensuring oversight and driving improvement in the control & resilience agenda.

Our Ideal Candidate

• 10 years experience in wealth management and private banking
• Strong knowledge of wealth products

Role Specific Technical Competencies

• Change delivery and transformation in the wealth space
• Ability to lead communications, run financials and business management
• Develop strategy to facilitate access of data

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Location : East Area

The Challenges :

• Facilitate the Clinical Operations team by engaging multidisciplinary stakeholders (e.g., doctors, clinic staff) and aligning diverse requirements to ensure patient-centered care and organizational efficiency.
• Assist in designing new workflows or refining existing processes to enhance care delivery efficiency and quality.
• Conduct basic data collection, analysis, and trend evaluation to support informed decision-making.
• Provide administrative and secretarial support for discussions, workgroup meetings, and routine reporting tasks, including minutes-taking and venue coordination.
• Plan and implement marketing initiatives by researching and analyzing trends to enhance the company’s profile, increase awareness, and effectively reach target audiences and stakeholders.
• Oversee and coordinate with appointed agencies and vendors to execute online and offline marketing campaigns, including SEO/SEM, digital advertising, content marketing, email marketing, events, and other promotional activities.
• Safeguard the organization’s reputation by managing public relations efforts and handling customer feedback across email, Google reviews, and other platforms.
• Build and maintain partnerships with key business stakeholders to develop strategic collaborations that drive mutually beneficial outcomes.
• Establish and nurture long-term relationships with healthcare professionals, insurance partners, medical concierges, and third-party platforms to generate leads and referrals.
• Support the execution of action plans to achieve operational goals and ensure the seamless daily operations of the company’s specialist clinics.
• Undertake other ad-hoc tasks as assigned.

What it takes :

• Degree in marketing, communications or business with at least 3-5 years of relevant work experience.
• Candidates with related healthcare operational experience may also be considered
• Strong proficiency in Microsoft Office and digital media platforms
• Prior experience in healthcare operations/marketing/digital agency would be an added advantage
• Excellent analytical, interpersonal, and communication skills
• Strategic thinker with strong critical thinking and project management skills
• Resourceful and able to work independently in a dynamic environment with a passion for analysing and improving operations.

Interested Candidates Apply Here or send your resume to [email protected]

Talents@Work Pte Ltd (21C0501)
Telvin Fu (R1113142)

Position Title : Admin cum Operations Executive.

Office Location : Paya Lebar area.

Basic Work Hours : Monday to Friday (8.30am-5.30pm), and Saturday (8.30am-12.30pm).

Basic Salary : $1800-$2200/Month.

Job Description :

- To co-ordinate and liaise between operations, customers and suppliers on works of the company

- Responsible for the co-ordination of tender and site/safety documents

- General administration in the office

- Liaise with suppliers for procurement and ordering of supplies and materials.

To Apply :

WhatsApp your resume to 9151 2519.

OR

Email your resume to [email protected].

OR

Submit your application by clicking the APPLY button.

CHEN JUN KAI - CEI Reg: R1658603

Link2 Manpower Pte Ltd - MOM Reg No. 22C1131

About NETS

The NETS Group is a leading payments services group, enabling digital payments for merchants, consumers and banks across the entire payments value chain.

The Group operates Singapore’s national debit scheme enabling customers of DBS Bank/POSB, HSBC, Maybank, OCBC Bank, Standard Chartered Bank and UOB to make payments using their ATM cards or mobile devices at more than 130,000 acceptance points in the country as well as online payments.

Position Summary

Admin Support team of Card Centre liaises with the Bank customers on a daily basis on the execution of instructions tasked by the Banks, as well as on the production statuses of the Banks’ inventories and User Acceptance Testing. The team leader of Admin Support manages the productivity and ensures smooth workflow within the Admin Support team. The ideal candidate will be an excellent leader and will have experience managing staff to produce results in a timely and effective manner.

Key Responsibilities

• Ensure timeliness and accuracy in all scopes of work within Admin Support
• Ensure the Admin Support team meets the service levels of the Banks
• Daily coordination between Bank customers and internal Production
• Reporting of card statuses and inventory levels to the Banks
• Preparation of monthly billing reports
• Participate in monthly Service Level meetings with the Banks
• Attend project meetings with the Banks
• Participate in negotiation discussions with the Banks
• Working with Card Centre Management on fulfilment on business goals

Requirements

• Diploma holder and above
• Proficient in Microsoft Office Applications
• Basic analytic skills, able to generate report through MS Excel
• At least 3 years of experience in supervisory or team management preferred
• Individuals should possess excellent written and verbal communication skills
• Prior working experience in the Banks would be advantageous
• Able to commit to 5.5 days work week

The Opportunity

• Opportunity to work in a leading air hub in Asia (resume booster!)
• Mon - Thu, 8:30am - 6:00pm & Friday, 8:30am - 5:30pm
• Work Location: East
• 4 months contract
• Salary up to $2500

The Talent

• Min Diploma, Degree in any related Business/Marketing course of study
• Candidates with relevant events management experience is a plus!
• Independent, Dynamic and able to adapt to fast-paced operation environment
• Familiarity with Canva or other design software is a plus.
• Strong in communication, problem-solving and interpersonal skills

The Job

• Assist in the planning and coordination of attractions and programmes for passengers and tourists.
• Support marketing efforts through content creation for social media, newsletters, and other promotional platforms.
• Help monitor and manage day-to-day operations, including business operations and coordination with vendors.
• Conduct market research and analyse trends to support marketing and operational strategies.
• Assist in drafting reports and providing insights on the performance of marketing campaigns and programmes.
• Collaborate with the team to ensure smooth execution of events and programmes.
• Manage administrative and on-ground tasks related to marketing and business operations

Next Step

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package and send to [email protected]
• All shortlisted candidates will be contacted.

Eugene See
Direct Line: 8889 1296
EA License No: 91C2918
Personnel Registration Number: R21102460

Product area

The Go-to-Market Operations (GtM) team ensures Google's complex and ever-evolving Ads business runs smoothly. We are instrumental in setting go-to-market strategy, and ensuring flawless execution and operations against the strategy. We have teams embedded in each of the major Ads business areas as well as global teams that work across the business areas. Team members are analytical and strategic, with a pragmatic sense of how to get things done.

Job description

In this role, you will partner with the Asia Pacific (APAC) President and play an important role in influencing strategy related to Google’s complex and ever-evolving business in APAC, as well as ensuring flawless execution and operations against the strategy. You will operationalize and manage complex, multidisciplinary projects to execute on a goal or strategy, and play an instrumental role in bringing together stakeholders across multiple functions and managing project schedules, communications and deliverables.

Qualifications

Job responsibilities

• Manage and deliver strategic projects for executives in Large Customer Sales (LCS), work to set objectives, manage progress check ins and communications to the teams.
• Plan and manage the LCS organisational set-up and resource allocation (Headcount and OPEX) across teams.
• Collaborate, influence, and advise executive leaders across Google on key initiatives. Build strong relationships and connect with executive leaders in other areas to ensure alignment and collaboration. Be a trusted advisor and thought partner for leadership.
• Implement frameworks to measure and improve the quality and maturity of business processes. Ensure APAC LCS has clear priorities, Objectives and Key Results (OKR), up-to-date roadmaps, and regular progress updates.
• Lead communications across the organization, including announcements, events, and go-to-market activities. Establish regular processes for the team, ensure alignment on strategy among leaders, manage special projects, and handle escalations.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 8 years of experience in management consulting, investment banking/private equity/venture capital, corporate strategy, sales operations, or equivalent experience in a technology/media company.

Preferred qualifications

• MBA or Graduate degree in a quantitative, business, or a technical field, or equivalent practical experience.
• Experience in a Chief of Staff role, or a similar role requiring leadership of varied strategic and operational initiatives while working with executive leaders.
• Ability to lead complex operational and strategic initiatives and to collaborate with ideas, energy and determination.
• Ability to be an independent and strategic thinker.
• Excellent influencing and stakeholder management skills.
• Excellent communication with strong presentation skills.

• Admin / Data Entry / Sorting / Scanning / Printing Exp
• No Exp Welcome
• Able to handle high volume of hands on printing duties
• 3 Months Contract

Job Scope:

• Printing of personalised cards accordingly to production schedules
• QC
• Basic equipment maintenance
• Picking and packing for delivery
• Basic admin works

Requirements:

• Possess a GCE ‘N’ levels or above
• Able to handle high volume of manual printing works
• Proficient in MS Office (Words & Excel)
• Good interpersonal & communications skills
• Flexible & able to multi-task well
• Able to commence work immediately or with short notice

To apply please click on the APPLY NOW button or email your resume to [email protected] with the following details inside your resume for faster processing:

• Reason for leaving each past & current employment

• Salary drawn for each past & current employment

• Expected Salary

• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact-for ourselves, our company, and the users we serve. Join us.

About the team:

Our Data-TnS-PUO Team is responsible for providing instant troubleshooting and consulting services to internal Platform users. This team is mainly responsible for the following: receiving and resolving user issues, communicating with our engineering teams, analyzing and providing the best solutions, maintaining the SOP, writing daily reports, following the escalation process, and providing top-quality user experience. This Senior Platform Operation Specialist is mainly responsible for leading the platform operation specialist team to analyze and maximize user feedback tickets insights, provide and implement best solutions to enhance ticket handling effectiveness, and bring optimizations to product and business teams via close collaborations with oncall teams, product teams, engineer teams and other business partners teams.

Responsibilities

1. Monitor and analyze the team's ticket handling quality and efficiency performance in your specialized platform domain, and initiate and implement improvement projects to enhance the team's ticket handling effectiveness

2. Collaborate closely with Tier2 owners and UEE POCs to identify and escalate real-time issue trends and high-priority tickets, and push for issue resolutions

3. Work with XFN teams (Data-TnS, TnS-Ops, E-Commerce, etc.) on ticket analysis, recurring issues RCA and governance, escalation workflow optimizations etc

4. Provide structured, comprehensive, up-to-date and easy-to-use platform issues troubleshooting SOP & FAQ by collaborating with product and business partners

5. Promote knowledge professionalism via activities like newcomer training, refresher training, workshop, quiz & test, Q&A etc.

Qualifications

Minimum Qualifications

1. Strong product and business knowledge and ticket handling performance

2. Data-driven, sensitivity to data indicators on system performance and stability, and strong data analysis and reporting capabilities

3. Structured thinking, able to break down complex problems into smaller and actionable items, and formulate logical and systematic planning

4. User-oriented, able to effectively gather and understand user needs and priorities, identify the right problems and provide the best solutions

5. Result-oriented, with a strong sense of responsibility, good attitude and priority management

6. Strong collaboration & communication skills

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

The Opportunity

• This is an exciting opportunity to work for one of the leading banks.
• It is an opportunity for an experienced Operations Analyst to join their team

The Job

• Provide end to end OTC transaction life-cycle reporting support for T&M derivatives products to fulfil regulatory reporting obligation
• Ensure Data accuracy and timely reporting
• Ensure Risk Control, risk architecture and completeness are adhered to
• Be Data driven, build and measure TMO Performance Service, Quality and Data Analysis via DDOM (Data Driven Operating Model) Dashboards
• Review legacy processes and exception handling to eliminate toil in processes and cultivate FO & L&C changing behavior
• Validate on the daily TR reports being House and or Client Delegation
• Investigate on any discrepancies and investigation on root cause
• Monitor the report acknowledgement and investigate for any rejected trades.
• Review the successfully submitted report in DTCC-GTR and EOD completeness
• Engage on the build of TR Reporting (new, revise, update)
• Keep abreast of regulatory updates
• Support NPA (New Product Agreement) & Lite (inclusive of PIR), review all NPAs related to TR, raise any deviations for execution, monitor till launch & signoffs
• Support on Delegate Reporting of CFTC end to end from issuing of SLA to tagging of system and reporting obligation.

The Talent

• Financial knowledge of derivative products (e.g. interest rate swaps, options) and programming knowledge (e.g. Python, VBA) are preferred.
• Strong communication skills, risk and control mindset and leadership skills
• Independent and motivated to excel

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to [email protected]
• Email Topic: Apply Operations Analyst
• Only shortlisted candidates will be contacted

Cecilia Sim Xin Yang

Personnel Registration No. R22105099

EA Licence No.91C2918

Job order: 828162

Responsibilities:

• Create monthly Demand & Supply plan and negotiate with Distributor.
• Explain Demand & Supply thinking way to cross function team so as to secure production allocation
• Good overview of Indonesia market, promotion activities and competitor situation to explain to internal stakeholders
• Visualize and summarize distributors requests to ensure production supply
• Visit distributor and dealers regularly to gather feedback
• Monitor sales achievement daily/monthly
• Ad-hoc duties assigned by manager

Requirements:

• Degree in Business/Economics/related fields
• Non experienced graduates are welcome as this is an entry level role
• Basic knowledge of demand & supply concept

To apply, kindly click apply or email updated resume to [email protected]

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:

https://goodjobcreations.com.sg/en/privacy-policy/
EA Personnel name: Chong Gui Feng
EA Personnel Registration Number: R1768033
EA License no.: 07C5771

System Analyst (Hospital IT Operations Management)

Clinical Systems – Hospital IT Operations Management

We are looking for suitable candidates with experience in Hospital IT operations roles for our client in the healthcare domain, to support their Clinical Informatics System and Hospital IT Operation management services.

Responsibilities:

• Work closely with business stakeholders to identify a roadmap of technology solutions and enhancements
• Work closely with the Reporting Officer in the approval, acquisition, and implementation of IT projects
• Resolve project issues, working with vendors and key stakeholders as required, to ensure the successful implementation of IT projects
• Oversee the planning, directing, supervising, monitoring, and coordinating of vendor and department operations, including assigning work activities, and projects, evaluating work processes and procedures, and preparing correspondences e.g. general and special reports
• Collaborate with stakeholders to prioritize, design, develop, and implement IT application features and enhancements, ensuring that system capabilities and process requirements are aligned
• Ensure that the in-scope IT systems are performing optimally, meeting SLAs and requirements of user stakeholders.
• Ensure optimum resource allocation and utilization, and financial effectiveness for IT activities.

Requirements

• Minimum bachelor’s degree or equivalent in IT or Engineering from a recognized/accredited institution
• Minimum 3-5 years experience in leading medium to large-scale IT application projects
• Minimum 2 years experience working in a hospital setting preferred
• Possess ITIL & PMP certification will be a plus
• Experience in the healthcare environment and hospital operations