1. Experience in operation and compliance of CMS license company with asset management and fund business.

2. Oversee the day-to-day operations of the fund, including transaction processing, record-keeping, and reporting.

3. Regular market research to update information on industry trends and technological innovations, providing support for investment decisions.

4. Maintain regular communication with investors, providing updates on fund performance and operations.

5. Implement effective risk management strategies to identify, assess, and mitigate risks associated with fund operations and investments.

6. Ensure timely and accurate reporting to regulatory bodies and stakeholders, including filings, disclosures, and performance reports.

7. Act as a point of contact for regulatory agencies, responding to inquiries and facilitating inspections or audits.

8. Prepare materials and project update reports to ensure clear and timely information transmission.

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

Job Description:

· Developing and managing operational activities, including the monitoring of Workplace Safety and Health (WSH) strategies, and overseeing manpower, financial and resource plans.

· Day to day repair and maintenance job arrangement and yard operation management.

· Manage cost, quality and schedule, as well as health, safety and environmental activities for the site.

· Maximise productivity within the maintenance environment through sound scheduling and planning.

· Supervision the office team and review the job card and overtime to ensure all jobs are recorded and billed accordingly.

· Review invoices, quotation and efficiency of workers in perform their repair works.

· Technically strong on the repair and servicing of china brand heavy equipment.

Requirements:

· Minimum 2-3 years experience in heavy machinery industry.

· Technically background of Heavy machineries.

· Strong analytical and problem-solving abilities.

· Excellent communication and interpersonal skills.

Job Description

• Support the Operations and coordinate, scheduling, and supervise cleaning site staff.
• Responsible to inspect job sites for proper cleaning and inventory cleaning supplies.
• To attend to clients’ complaints promptly.
• To resolve employees problems efficiently without unnecessary delay.
• To be involved in the appointment of Supervisors and Cleaners.
• Ensure all works carried out by Supervisor and Cleaners as set out in their Job Descriptions are completed on time.
• Able to be hands-on when the situation requires and any other responsibility as assigned by superiors

Operations Specialist

1 year contract, potential to renew

Come and join us!

Do you wish to work in a world-class organization trying your hands at something you have dreamt of doing?

“FIND YOUR PLACE” by joining a world-class MNC Healthcare company

Get an opportunity to explore new technology, learn new skills, enjoy the diverse and open culture, engagement and care, flexible working model, career opportunities, competitive salary and bonus, and endless amenities and benefits.

Company Description:

Our client is an MNC Healthcare company. As a focused healthcare company, with expertise in Innovative Medicine and MedTech, they are empowered to tackle the world’s toughest health challenges, innovate through science and technology, and transform patient care.

Summary:

Reporting to the Commercial Operations Manager SEA, the primary responsibilities of the operations support specialist will be to work with cross-functional teams in SEA markets, to drive improvements across operations process and monitoring, distributor contracting processes and KPI management, as well as help enhance Health Care compliance (HCC) processes and controls across the region.

This person will work with local and SEA leadership in operations support; as well as local legal and procurement teams, to convey and review the business specific requirements in distributor and customer contracts and will work to enhance performance monitoring tools against contractual KPI’s. Additionally, this person will work closely together with local HCC and commercial teams to improve and implement Health Care Compliance processes and controls, such as sample/free goods monitoring as well as HCP (Healthcare Professional) interactions around Fee-For-Service and Educational Grant transactions.

Key Stakeholders

• Country leadership team for SEA markets
• SEA Legal and HCC teams
• SEA Finance, procurement, and tax teams

Major Duties & Responsibilities

Operations Support

• Monitor end-to-end process on quarterly samples, bundle deal, free goods and demo equipment trackers in collaboration with local markets
• Support SEA operations manager and Commercial Director with regular operations activities as required including organising local operations review meetings, data support, etc.

Health Care Compliance Processes and Controls

• Improve and implement Health Care Compliance processes and controls
• Process Change management and communication with the cross functions team (commercial, tax, HCC, legal)
• Support SEA team for HCC audits and data requests.
• Commercial representative in audit findings and mitigation plan discussions.
• Implementation lead for mitigation, control and monitor improvement plans.

Distributor Performance Management

• Tracking of Distributor performance against contractual KPI’s.
• Support performance discussions and recommend improvements in case of underperformance.
• Review distributor processes and collaborate with the cross functions team (commercial, tax, HCC, legal etc) to ensure ongoing and robust compliance environment.

Distributor change process (RFP) and Contract Management

• Monitoring of contractual end-dates and initiating renewal or RFP process.
• Representing Commercial team in RFP Procurement process i.e. collecting RFP requirements.
• Support business negotiations with customers or distributors as needed.
• Providing local legal teams with contract templates and business specific requirements.
• Review contracts (e.g. distributor agreements, deal agreements) and liaise closely with cross function teams to ensure compliance (Tax, Legal, HCC etc).
• Primary project manager for distributor transition (license and stocks transfer, commercial process SOP establishment etc.)

Requirements

• Bachelor’s degree or equivalent (in Business, Supply Chain, Engineering or Finance).
• Minimum 5 years of experience in finance, operations, and/or procurement field. Any legal experience will be a plus.
• Demonstrated ability to influence business partners with fact-based data.
• Advanced computer literacy (PowerPoint, Excel, etc.)
• Team player across levels, functions, and reporting lines

Interested parties, please apply through this link https://jnj-apac.talent-pool.com/projects OR click on APPLY button.

Alternatively, you can share your CV at [email protected]

EA License: 94C3609

Reg No: R1440247

Duties & Responsibilities

• Handle incoming calls from internal and external stakeholders and respond to their needs in a timely manner
• Manage the NOC inbox by actioning emails in a timely manner, archiving emails that have been action and handover emails not completed
• Backfill coverage for all sick leave/calls
• Process Ad-hoc guarding requests (Work Orders) and create ad-hoc rosters in the rostering system
• Liaise with customers and resource contractors (RC) regarding security requirements and ensuring customer expectations are met on ad-hoc request
• Monitor and manage Time & Attendance exceptions
• Monitor and manage Welfare Checks and escalate as needed
• Ensure incidents are reported and escalated to the relevant manager
• Ensure positive interaction with all internal stakeholders such as State Operations Managers, Client Service Managers, Payroll and Billing
• Participate in Shift Handover on shift change with NOC staff
• Perform incidental National Patrol Response duties, as per business requirements

Skills & Experience

• Minimum of 3 years’ experience in an operation/rostering environment
• Recording information and report writing
• Working in a team environment
• Previous experience within a manpower provider would be advantageous.
• General administration functions

The company is expanding and is looking for new personnel to look after the operations and marketing aspects of the company.

Job Description

• Provide support and guidance to candidates
• Ensuring quality care and maintaining safety of the candidates
• Coordinate events and plan activities for the candidates
• Scheduling & Planning involvement
• Updating on social media platform with captures on events and activities

Requirements:

• People-Oriented person who looks into details
• Possess a responsible and caring attitude
• Able to handle multiple enquiries from candidates
• Sourceful person to look for accomodation and places

The company is expanding and is looking for new personnel to look after the operations and marketing aspects of the company.

Job Description

• Provide support and guidance to candidates
• Ensuring quality care and maintaining safety of the candidates
• Coordinate events and plan activities for the candidates
• Scheduling & Planning involvement
• Updating on social media platform with captures on events and activities

Requirements:

• People-Oriented person who looks into details
• Possess a responsible and caring attitude
• Able to handle multiple enquiries from candidates
• Sourceful person to look for accomodation and places

The Operations Executive would be working directly with all members of the team, including team members based in London. Key responsibility supporting the front Office in Singapore, liaising with Middle/Back Office colleagues in London office to hand over the day-to-day work and in developing and maintaining robust processes and to provide information to both internal and external clients as required.

This role does offer the opportunity to grow over time, working alongside mid-level and senior colleagues in middle office, risk, corporate affairs, and compliance. The successful applicant will play a role in the development and continuous improvement of our processes, controls and reporting deliverables.

Key responsibilities will cover:

• Operational tasks including;
• managing and ensuring the accuracy of trade bookings & confirmations
• supporting fund subscription and redemption reporting and fund documentation updates
• onboarding of counterparties and custodians
• performing portfolio reconciliation, performance analysis and client reporting
• basic administrative and complaince support including some day-to-day office requirements alongside colleagues, such as office supplies, receive and sort incoming mail and deliveries, and manage outgoing mail

This role does offer the opportunity to learn from a supportive team and to grow over time, while working alongside mid-level and senior colleagues in middle office, risk, corporate affairs, and compliance.

SLAM offers competitive fixed salaries plus variable compensation participating in the overall success of the firm. Within reason, we can cater to personal circumstances that require flexibility.

Requirements: Operations Executive

The candidate should have a strong attention to detail, take personal ownership of their work, and be familiar with the fund management industry. The following would help with the daily requirements of the job:

• a polytechnic level academic qualification or equivalent, with an authorization to work in Singapore and preferably background in fund or portfolio accounting
• knowledge of investment management operational processes and requirements
• experience using Bloomberg, and higher-level experience with Microsoft Excel

Most importantly, we look for a compelling track record of making the most of each opportunity that candidates have been presented with in the past, and for candidates who are are looking to contribute to an established high-functioning team.

We look forward to discussing this opportunity further during the interview process. Please send your CV and cover letter to Smitha Prabha at [email protected]

Operations Specialist

Job Scope

• Reporting to operations manager
• Assist operations manager in daily operations
• Examine and improve workflow
• Ensure proper maintenance of plant equipment
• Delivery of garments when needed
• Any other work assigned

Requirements

• Pleasant and friendly disposition
• Good attitude and initiative
• Attention to detail
• Experience in or laundry and dry-cleaning is beneficial, but not necessary
• Willing to learn
• Training and guidance will be provided
• Non-aircon environment
• Located near Queenstown MRT
• Whatsapp 93677793 for more info

Mon to Fri: 8:30am to 6pm

Position Summary

This position is responsible for leading a team in the provision of logistics operational management.

Responsibilities

Primary Responsibilities

• Assist the Assistant Manager, Operations in running and overseeing the smooth running of day-to-day operations.

• Lead the team to achieve the department's KPI goals.

• Prepare, maintain and update documentation of processes to meet accounts requirement and changes in customer requirements.

• To ensure work processes are in compliance with documented procedures and proper housekeeping of the warehouse.

• Ensure timely processing of all inbound and outbound activities.

• Ensures the highest degree of efficiency is maintained at all times.

• Supervises and monitors the performance of employees to ensure standard practices and proper care of using the equipment, materials and supplies in the warehouse.

• Provide on-the-job training to warehouse staff.

• Perform inventory reconciliation on stock discrepancy.

• Update WMS on stocks return and follow-up system updates of closeout items.

• Manage inventory accuracy via planned cycle count, monthly inventory reconciliation, inventory analysis and related reports.

• Highlight to Operations Manager for any irregularity in the warehouse.

• Ensure warehouse operations safety and security.

• Assist the Operations Manager in implementation of work improvement projects.

• Communicates with customer on operations and service issues.

• Other duties as assigned by Operations Manager.

Position-specific Responsibilities

• Required to work on bonded license operation.

Qualification Summary

Experience:

This position requires minimum 5 years of relevant experience in Logistics with at least 3 years in supervisory position.

Education:

'O' levels or Diploma in Logistics, Engineering or Business Administration

Skills:

• Strong organizational and time management skills; specifically documentation of all issues, communication with customers and transporters.

• Excellent knowledge in Warehouse Management System (WMS) and able to generate and analyze inventory reports.

• Good to have experience in Tradenet, DG handling, Lean system & ISO.

• Good understanding Customer requirements for each account

• Proficient in MS Word, Excel, Powerpoint, Outlook etc

• Good leadership skills

• Able to use systematic approach in decision-making.

• Exhibit good judgment and understanding of issues.

Responsibilities

* Oversee efficiency of operational processes

* Participate in strategic planning and goal-setting for various business functions, including customer support

* Analyze business requirements and customer needs

* Research methods to improve operations and reduce costs

* Monitor and report on department performance

* Supervise and train employees

* Provide administrative support (e.g. updating inventory)

* Ensure compliance with company policies and regulation

Requirements

* Previous experience as an operations supervisor or similar role

* Hands-on experience implementing operational processes

* Excellent project management skills

* Knowledge of operational principles and policies

* Organisational skills and attention to detail

* Team leadership

* Able to work on weekend and public holiday

Warehouse is at Pasir Panjang Wholesale Center, dealing with fruits & vegetables, and a bit of dried goods.

You will be required to have proficient knowledge of the products in the industry and work closely with the ops team to increase and maximise productivity and efficiency for receiving and packing team.

You will also be working with the purchasing and fulfilment team to make sure that everything runs on time.

Good if have class 3 license.

6 days work week.

Salary is $2700-$4000

We are seeking a pest control manager to join our team!

Contact HR @ 91383851 for an Interview!

Job description:

1. Sales marketing and business development

2. Manage operations

3. Manage technicians and workers

4. Manage client expectations

Workdays: 5.5 days

Work timing: 9 - 6pm / 9 - 1pm

Contact HR for interview @ 91383851

• Up to $8000 (Manager) and $10,000 (Senior Manager)
• Permanent Role with AWS and Variable Bonus
• Location: Central near MRT station
• Experiences: Strong in Fundraising Operations including policy reviews and SOP etc

Responsibilities:

• Lead the development, review, and refinement of Standard Operating Procedures (SOPs) and policies to establish robust and efficient fundraising operations.
• Ensure compliance with industry standards, regulatory requirements, and organizational policies in all fundraising processes.
• Oversee the implementation of operational frameworks that support effective donor engagement, gift processing, and stewardship activities.
• Collaborate with relevant teams to evaluate and enhance systems and workflows, ensuring smooth execution of fundraising activities.
• Manage the integration and utilization of CRM systems to improve data accuracy, reporting capabilities, and donor relationship management.
• Conduct regular reviews of fundraising practices, identifying gaps and opportunities for improvement to streamline operations.
• Develop and maintain operational documentation, guidelines, and training materials to support team members and stakeholders in adhering to best practices.
• Provide support for due diligence and compliance in donor research, ensuring information is accurate and aligned with operational standards.
• Partner with Advancement Communications, General Giving, and other teams to align operational strategies with broader fundraising goals.
• Monitor and analyse fundraising operations performance, producing reports and insights to inform strategic decisions

Requirements:

• A degree in a relevant discipline such as Arts, Business, Marketing, or Communications.
• Minimum 5 years of experience in fundraising operations, nonprofit management, or related fields.
• Demonstrated expertise in developing, implementing, and managing SOPs, policies, and operational workflows.
• Proven track record of managing CRM systems and optimizing their use for donor management and reporting.
• Experience in regulatory compliance, data governance, and due diligence related to fundraising.
• Familiarity with industry best practices and standards for fundraising operations
• Exceptional written, oral communication, and presentation skills.
• Strong organizational skills and meticulous attention to detail.
• A proactive, independent self-starter with the ability to multitask and thrive in a fast-paced environment.
• Adept at engaging with diverse stakeholders and maintaining professionalism in all interactions.
• Proficient in MS Office and adaptable to new technologies.

This is an exciting opportunity to make a meaningful impact by connecting generous donors with transformative initiatives. If you are a resourceful and dynamic individual ready to drive fundraising success, we invite you to apply in advancing this mission.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1983718

Triton AI Pte Ltd

License no. 21C0661

Your Key Responsibilities

• Demonstrate in-depth technical capabilities and professional knowledge in your functional area of overall supply chain planning. Demonstrate ability to quickly learn new processes and uncover new offering that may assist current customer base.
• Provide mentoring and motivate diverse client engagement teams by delivering constructive on-the-job coaching to team members, while fostering an innovative and inclusive team-oriented work environment
• Drive high-quality work within expected timeframes and on budget. Monitor progress, manage risk and ensure clients are kept informed about progress and expected outcomes.
• Build relationships with client personnel and deliver quality client services. Strive to assist our clients uncover additional areas of opportunity and manage the business development process.
• Understand EY and its service lines and actively assess what the firm can deliver to serve clients.

To Qualify for the role, you must have

• Tertiary qualification in bachelor’s degree or master’s degree focusing on engineering, supply chain, and/or business
• Minimum 10 years of professional experience in a strategic or operations planning/consulting role.
• Bring your expertise, focusing on a supply chain demand and supply planning, to assist clients achieve a fully optimized value chain.
• Proven leadership qualities and track record for building and managing a team towards achieving operational KPIs.
• Excellent organisation skills; project management skills will be advantageous.
• Exceptional interpersonal, team-building,and communication skills.
• Demonstrated ability to write clearly, succinctly, and in a manner that appeals to a wide audience.
• Ability to build consensus and foster change in ambiguous settings.
• Commitment to personal and professional growth.
• Sense of responsibility to self, team, and client.
• Proven experience effectively prioritising workload to meet deadlines and work objectives.
• Drive, tenacity, client focused and results oriented.

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing

industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to

develop your career in a dynamic organization.

What working at EY offers

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you

bring to our business.

We also offer you:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

About EY

As a global leader in assurance, tax, strategy and transactions and consulting services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. So that whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. And with a commitment to hiring and developing the most passionate people, we’ll make our ambition to be the best employer by 2020 a reality.

Solar Marine, a dry bulk owner / operator specialized in dry bulk market. With a strong commitment to safety, sustainability, and innovation, we provide world-class services to our global clientele. Our fleet of state-of-the-art vessels and our experienced team are at the heart of everything we do, ensuring we deliver on our promises, day in and day out.

We are seeking a highly motivated Operations Manager to join our expanding team here in Singapore:

Job Description

• Maintain the safety standards and procedures of the day-to-day operations of the vessels we are operating
• Monitor and analyze shipping costs, identify opportunities for cost optimization, and implement effective strategies to enhance operational efficiency
• Coordinating with the legal and insurance team to minimize risk and exposure
• Acting as a liaison between management and chartering
• Keep charterers and owners advised on all post-fixture activities to ensure relevant operational information is passed on timely
• Liaise with clients on resolution processes for post-fixture issues
• Handle post-fixture tasks such as freight invoices, demurrage/dispatch, and port disbursement accounts

Requirements

• At least 5 years of experience in dry bulk operations
• Strong knowledge of commercial, technical and operational aspects of the industry
• Understanding of the Far East & South East Asia trade patterns

We invite suitable candidates to submit:

• Complete overview of your background in the form of a comprehensive CV
• Detailed employment history, including achievements
• Education background
• Recent business photograph

Our client is global leader in international education services. Due to business needs, they are now recruiting a Regional HR Operations Manager to be part of their HR Team for ongoing transformation projects. They are located in the Central - easily accessible.

Duties of Regional HR Operations Manager:

• Oversee HR systems and Compensation & Benefits operations across 7 Southeast Asian markets, ensuring policy compliance and driving People Experience (PX) projects and initiatives.
• Act as a strategic partner to regional and in-country leaders on employment matters, including performance management, compensation, employee relations, compliance, and reporting.
• Facilitate the Annual Performance and Remuneration review by coordinating closely with PX teams at local, regional, and global levels.
• Manage employee data across HR systems, including onboarding, payroll, benefits, and performance, using SuccessFactors.
• Ensure compliance with local employment regulations and provide guidance on policy updates across the region.
• Work with regional and global PX teams to enhance employee experiences through targeted projects and initiatives.

Requirements:

• Degree in related field
• 6 years of relevent experience with regional exposure
• Experience with Successfactor

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Manage and oversee daily operations of landscaping services.

Design and implement landscaping plans to meet customers’ requirement.

Ensure all projects are completed within budget and schedule.

Cost effectiveness

Maintenance of landscaping equipments

Monitor safety standards / compliance with Singapore safety regulations

Responsible for all administrative and operational aspects

Any other duties assign by project manager

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Assistant Manager, Retail Operations, in hopes of expanding their retail operation team. They are located in the Town area – easily accessible.

Duties of Assistant Manager, Retail Operations:

• Lead and Manage Operations: Direct the team in developing and executing strategies to enhance and maintain asset value across the portfolio.
• Ensure Smooth Operations: Oversee programs to guarantee continuous service for utilities, air conditioning, fire protection, and security. Ensure staff are trained in fire and life safety systems and all maintenance programs are up-to-date.
• Asset Management: Review and implement annual Asset Plans for each property.
• Tenant Management: Handle lease agreements, manage tenant renovations, and maintain strong tenant relationships.

Requirements:

• Degree in relevant field
• Minimum 7 years of retail mall management experience
• Good communication and stakeholder relationship management skills

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte Ltd
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

Our client is a well-established MNC, market leader in the F&B industry. They are looking for a Senior Operations Leader to assist their team for the next phase of their business. They are located in the Central area – easily accessible.

Responsibilities:

• Formulate and implement strategies/plans to achieve results that align with business objectives.
• Spearhead the creation and execution of the strategies/plans to ensure profitability.
• Responsible for preparing weekly sales analysis reports for the department.
• Monitor team performance and competencies
• Identify key issues by analyzing the sales data and reports to improve outlet performances.
• Prepare presentations and documents as required.
• Collaborate with team to review operational performance and identify improvement opportunities.
• Enhance and optimize the operational efficiency of existing business ventures and assist with daily ops activities.
• Liaising with Central Kitchen
• Familiarize with their business models, policies, standard operating procedures and processes.
• Acquire a thorough understanding of kiosk outlet and stores operations.
• Meet any key performance indicators and objectives established at the beginning of the program.
• Conduct outlet site visits as needed
• To finish all the task as assigned and complete all other ad hoc duties as assigned

Requirements:

• Minimum Diploma in relevant field of studies
• Relevant operational experience preferably from F&B industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R23115674 (Chong Jia Jia)

Role: Data Centre Operations

Work Location: Woodlands/Yishun

Monthly Salary Budget: $3,000 to $4,000

Domain: Healthcare

Job Description:

Shall provide Data Centre (DC) operations at the Customer’s premises and premises identified by the Customer. The DC Operations shall cover the following:

1. DC Environment Support; and

2. DC Facilities Management Services.

DC Environment Support

Shall monitor the facilities infrastructure in the DC to ensure that they are within the operating levels defined by the Customers. The infrastructure to be monitored shall minimally include:

(a) Power infrastructure (such as Uninterrupted Power Supply and power distribution boards);

(b) Cooling Infrastructure (such as computer room air-conditioning units);

(c) Fire detection and suppression systems (such as FM200, water sprinklers, fire extinguishers);

(d) Environment monitoring system (such as humidity and temperature); and

(e) Water leakage detection.

(f) Shall ensure the DC infrastructure is monitored on twenty-four (24) hours a day, seven (7) days a week, inclusive of Saturdays, Sundays and Public Holidays.

(g) The Vendor shall inform the Customer within one (1) hour when problems are detected.

(h) Shall work with the Customer and Customer-appointed Supplier to resolve any infrastructure issues detected in accordance to the support hours as required by the Customer.

DC Facilities Management Services

(a) Shall ensure, through daily inspection, that the general cleanliness and tidiness of the data centre are maintained by the Customer-appointed Supplier.

(b) Shall work with Customer-appointed Supplier on site preparation tasks such as network cabling and electrical wiring, when required.

(c) Shall ensure the network cabling in the data centre and within the racks are neat and tidy.

(d) Shall work with the Customer-appointed Supplier for both scheduled and ad-hoc maintenance, servicing, repair and upgrading works to the infrastructure at the Customer’s premises and premises identified by the Customer.

(e) Shall plan and coordinate the maintenance activities. This includes polling the affected parties, obtaining the Customer’s approval, and sending out messages to inform the affected party.

(f) Shall obtain the Customer’s approval before finalizing the plan for any activity.

(g) Shall provide on-site support during the maintenance activities unless otherwise agreed by the Customer.

(h) Shall maintain up-to-date documentation of the data centre design layouts.

(i) Shall manage the physical security of the data centre in accordance with the guidelines provided by the Customer.

(j) Shall monitor the following physical security infrastructure to ensure they are within the operating levels defined by the Customer:

· Security Alarm and Security Card Access System; and

· Closed-Circuit Television (CCTV).

(k) Shall ensure that only authorised personnel are allowed to access the DCs.

· The Vendor shall ensure that all visitors to DCs are escorted during their activities on-site.

· The Vendor shall ensure that the visitors record their activities in the on-site log.

Requirement – DC Operations

Minimum Requirement:

The Vendor shall ensure, through daily inspection, that the general cleanliness and tidiness of the data centre are maintained by the Customer-appointed Supplier. The DC Operator shall possess minimally the following skill sets:

(a) Minimum 1 year of working experience in Data Centre Engineer Operations experience;

(b) Certified Data Centre Facilities Operations Manager (CDFOM) or equivalent; and

(c) ITIL v4 Foundation Certification or equivalent

Responsibilities:

1. Execute the delivery and pick up of cars for clients in a timely and professional manner.

2. Complete daily assigned duties.

3. Assist the Operations Department in the daily functions.

4. Informing the various workshops with service and repair details and instructions.

5. Any ad-hoc duties assign in operations daily matters.

Requirements:

1. Strong time and resource management skills.

2. Comfortable with speaking to clients.

3. Valid Class 3 Driving License.

4. At least 2 years of driving experience with a clean record.

The Operations Supervisor is in charge of planning and carrying out complex shop/warehouse rules and technology. He/She is also responsible for developing plans to check on counter display and usage. He/She rolls out programmes and uses available data to review efficiency of the shop front display/storage.He/She responsible for directing a team of shop front counter workers to make sure customer is well served and goods are correctly picked, order properly for premium customer.