We are looking for dynamic and indpendent candidates to join us an Operations Supervisor in the Catering industry!

Job Highlights

• Career Advancement Opportunities
• Dynamic Working Environment
• Attractive Salary & Incentive Package

Responsibilities:

• Ensuring customers' satisfaction in terms of service and deliveries
• Assist in deliveries and set up buffet food and equipment for clients if necessary
• Track inventory of equipment used for events
• Management of payment from all customers
• Deliver and set-up buffet food and equipment to clients
• Delivery of bento sets to clients
• Ensure timely delivery and collection of all buffets and/or equipment as per the delivery schedule
• Ensure proper maintenance of vehicle

Requirements:

• At least 3 years experience in a similar setting is required
• Possess a valid Singapore class 3 driving license (Van / Lorry)
• Familiarity with Singapore roads and experience in the set-up of outdoor buffet events will be advantageous
• Good communication skills to converse with customers
• Must be able to carry relatively heavy loads
• Willing to work shifts, weekends and Public Holidays

Job Description :

• Handle daily oil trading operations, prepare documents including contracts, invoices, LOI, claims supporting documents, etc
• ETRM, APPROVAl SYSTEM and SAP and Vessel Vetting System operations.
• Communicate with external parties including counterparties, headquarters, agents, inspectors, banks, etc on behalf of the company.
• Perform other duties as assigned by operations manager.

Requirements :

• Candidate must possess at least a Degree in Business, Economics, Logistics or equivalent.
• At least 3 year(s) or working experience in related field is required for this position.
• Familiar with cargo and shipping operations, self-motivated / able to work under pressure, good team player.
• Effectively bilingual in English and Mandarin to liaise with Mandarin-speaking counterparts

Responsibilities

• Implement clinic service SOP and improve patients service quality to meet customer satisfaction
• Execute the process of providing TCM services in the company
• Liaise with clinic managers to monitor clinic overall management and track sales performance
• Ensure smooth running of clinic operations
• Handle, resolve and communicate complaints and incidents
• Execute all company’s therapists related matters including but not limited to: Roster/schedule/conduct/performance
• Plan and execute referral scheme between different healthcare partners.
• Any ad hoc duties assigned according to business needs.

Requirements

• Experience in TCM / Spa / Western Clinic / Aesthetic / related field
• Min Diploma / Degree in any field
• Good organizational and time-management skills
• Ability to multi-task and perform well in stressful situations
• Communication skills with customer service orientation
• Meticulous with a keen eye for details
• Works well independently and has strong operational skills
• Develops strong relationships with co-workers and has strong leadership skills

We regret to inform only shortlisted candidates will be notified.

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to our company’s PDPA and e2i’s PDPA.

• Holds overall responsibility for the operations department including the administration functions of the department to ensure the operations activities run smoothly and efficiently
• Responsible for the management and development of the operations team, including performance management, training compensation and resourcing matters
• Leads and manages the day to day operations
• Translates company's strategic plans into defined operational plans
• Defines Key Performance Indicators to monitor operational success against objectives
• Key interface with clients for the operations team and ensures clients requirements are met in a timely manner
• Develops and manages budget planning to minimise operations expenditure
• Stays up to date to technological changes within the industry
• Develops leadership / coaching programs to increase operational effectiveness
• Assists top management in setting goals that promote company growth
• Develops operations planning and projects schedules for the operations team daily routing to ensure quality service delivery of clients projects
• Streamlines operations procedures and develops plans to manage turnover and workloads to increase productivity
• Works closely with other departments to promote efficient business optimization
• Ensure team members to have clear defined roles, responsibilities, goals and objectives that will deliver measurable results to the company
• Provides budget and cost planning for new project implementation

Skills and Qualifications:

1. Minimum Bachelor’s degree in any discipline
2. At least 5 years of proven experience in the cleaning industry, facility management or building maintenance with at least 5 years in a managerial capacity
3. Leadership skills, with steadfast resolve and personal integrity
4. Strong organizational and strategic planning skills
5. Excellent interpersonal, communication (both verbal and written) and client interfacing skills
6. Strong problem-solving skills and driven to achieve results
7. Strong decision making, planning and prioritization skills
8. High motivated with passion to drive changes for the business operations

Job Description：

• Oversee the daily operation of opening and closing of classes
• Contribute to the team effort by performing other job-related duties as required.
• Analyse purchasing data to optimize procurement processes and reduce costs.
• Utilize data to track facility usage and identify areas for improvement.
• Present findings and recommendations to stakeholders in a clear and concise manner.
• Work with various departments to understand their data needs and provide analytical support.
• Use data visualization tools to make complex data more accessible and understandable.
• Create comprehensive reports and dashboards to present data insights to management.
• Gather data from various sources, including databases, spreadsheets, and other data repositories.
• Work with business partner to develop。
• Develop predictive models and algorithms to forecast business outcomes.
• Assist in admin team support.
• Any other duties assigned by MD.

Requirements:

• Candidate must possess at least "O" Level or equivalent.
• Minimum 3 year of relevant experience
• Good follow up and coordination skills
• Excellent verbal and written communication
• Problem-solving, analytical and critical thinking skills
• Possess strong leadership and supervisory skills

Responsibilities:

· Create and maintain safety documents required for projects, ensuring compliance with relevant regulations and standards.

· Develop comprehensive project checklists to ensure all necessary tasks are completed in a timely and efficient manner.

· Coordinate with the project team to gather and communicate all relevant project details, ensuring a smooth transition and handover process.

· Manage project schedules and issue timely notices to stakeholders regarding important milestones, deadlines, and updates.

· Collaborate with procurement and logistics teams to facilitate material requests, track inventory, and ensure timely delivery to project sites.

· Liaise with the management team to promptly respond to client inquiries, concerns, and requests, maintaining a high level of customer satisfaction.

· Organize and facilitate internal kick-off meetings to ensure all necessary stakeholders are aligned on project objectives, timelines, and deliverables.

· Participate in kick-off meetings to gather project requirements and provide administrative support. Attend follow-up meetings to review project progress, address issues, and ensure project milestones are met.

· Document accurate and comprehensive meeting minutes for all project-related meetings, including action items, decisions made, and key discussions.

· Conduct site walks to assess project progress, identify potential issues, and ensure adherence to safety and quality standards.

Requirements:

· Prior experience in an administrative role, preferably in the construction or engineering industry.

· Strong organizational skills and attention to detail.

· Excellent written and verbal communication skills.

· Knowledge of safety regulations and best practices in the construction industry.

· Ability to multitask and prioritize tasks effectively.

· Team player with the ability to work collaboratively and independently.

· Flexibility to adapt to changing project requirements and deadlines.

· A proactive approach to problem-solving and a strong sense of accountability.

Other Information

· 5.5 working days per week

· Salary: $2,000 to $4,000 (Based on Experience)

· Location: Kaki Bukit

Job Description

• Responsible for maintenance and cleanliness in various establishments
• Coordinate with vendors and on building maintenance & cleaning services
• SupervIsion of cleaning services
• Reporting of irregularities to site manager
• Manage stock level and maintain inventory
• Conduct tools box briefings for site staff
• Conduct regular inpection with clients
• Prepare of monthly reports for staff meetings and note taking
• Ensure compliance of safety practices and other regulations
• Provide high standard to meet clients requirement

Requirements

• Minimum 3 years experience in smilar capacity
• Good knowledge in buildings and environmental cleaning
• Able to interact with all levels and a good team player
• PC literate

** Work Location: Orchard**

Company Overview:

We are currently partnering with a fast-growing food ingredients business based in West, Singapore on their expansion plans. Currently, they are seeking an experienced Operations Leader to lead and optimize their daily operations, align with strategic goals, and drive business growth. This key position involves managing various aspects such as manufacturing, supply chain, quality assurance, research and development, and financial operations. Reporting directly to the Board of Directors and senior management, the incumbent will play a crucial role in enhancing operational efficiency, boosting performance, and ensuring profitability during their expansion phase.

If you have significant years of experience in the operations function within the food industry, and is confident in overseeing a myriad of functions, we invite you to explore this exciting opportunity.

Responsibilities:

• Strategic Planning: Develop and implement operational strategies that align with the company’s objectives
• Resource Management: Oversee team personnel, equipment, and inventory to ensure maximum productivity
• Compliance: Ensure all operations adhere to industry regulations and company policies
• Performance Monitoring: Evaluate and improve operational performance through continuous assessment and innovation
• Leadership: Lead, mentor, and develop a high-performing team, fostering a collaborative work culture
• Financial Oversight: Manage budgets and financial planning to maintain cost-efficient operations
• Cross-Department Coordination: Streamline processes and enhance communication across various departments

Requirements:

• Bachelor's degree in Business Administration, Food Technology, Operations Management, or a related field (Master’s degree preferred)
• Min. 8-10 years of experience in operations management, ideally in the food sector including but not limited to savory snacks, bakery etc.
• Proven leadership and team management skills
• Strong problem-solving and decision-making capabilities
• Proficiency in operational software and tools
• Comfortable working in a dynamic and start-up environment

Working hours:

Monday to Friday : 9am to 6pm

Saturday : 9am to 1pm

Location: Airport Cargo Road

Responsibilities

• To assist with permit declaration
• Monitor import and export shipments
• Prepare documents (airwaybills and bill of lading)
• Data entry
• Check the cargo in the warehouse
• Any ad-hoc duties as assigned

Requirements

• Possess some knowledge in Air/Sea logistics will be an advantage
• Able to use and handle Microsoft Office and all emails

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We regret to inform that only shortlisted candidates would be notified

We wish you all the best in your career search.

You are welcome to visit our website at www.rdtpsg.com

RD Trusted Partners Pte Ltd| EA License No.: 24C2352

Chee Wei Qian (Sandy) | EA Personnel No.: R24125920

• Lead teams in the workplace.

• Evaluate operational policies, standards and procedures

• Review allocation of resources across different business activities

• Manage resources to ensure transportation operation schedules are met

• Review transportation solutions for improvements and/or closing gaps

• Optimise resource and cost management based on market practices and business environment

• Review application of integrated logistics solutions and business management principles to improve overall transport plan

• Review methods and techniques to better manage dangerous goods and hazardous materials

• Formulate solutions process solutions to innovate current business processes.

• Develop measures using quality management knowledge to enhance quality standards.

• Plan key activities and milestones in technology projects

• Facilitate interactions between internal and external partners to design and implement technology project.

• Apply latest technology to improve operations

• Leverage on data analytics to build insights on technology usage

• Gather information on reputable sources and partners latest technology trend

• Communicate requirements and activities to stakeholders

• Optimise use of allocated resources within business activities

• Perform basic risk assessments

• Any other ad-hoc assignment

Job Highlights

• Career Development Opportunities
• Open, friendly & dynamic working environment
• Attractive salary that commensurate with work experience & skills

Job Description

We are looking for an operations crew member, with a Class 3 or 4 driving license. Join us in making a difference to the families that matter to us. Take on the challenge of being the pillar of support for the families during their moments of grief.

Career pathway to Funeral Director available.

Job Scope:

- Offer counsel and comfort to bereaved families

- Collection and transportation of deceased

- Provide assistance to family members during rites, rituals and funeral processions

- Present the eulogy to family members on funeral day

- Assist family with ash collection

- Transport flowers, backdrop and other logistics required for the set up of wakes

- Maintain cleanliness of Company's vehicles, equipment and facilities

- Implement operations for service excellence.

- Maintain quality control procedures.

- Project a positive and professional image.

- Solve problems and make decisions at operations level.

- Other operational tasks as required

Requirements:

- Class 3 and/or 4 Driving License

- Use essential features of a computer.

- Mandrine speaking is essential.

We regret that only shortlisted applicants will be notified.

1) Performs administrative and clerical tasks

2) Ensuring internal Records are accurate

3) Checking of documents from customers to ensure compliance

4) Assists with initial client operational requirements relating to vehicle recovery / towing

5) Assists with internal reporting generation and submission to relevant stakeholders

6) Any other duties as assigned by management

7) Training will be provided

Fresh graduates are welcome to apply

Responsibilities

• Conduct regular inspections of the property including but not limited to all common areas, equipment, public walkways, external facade
• Vet and submit recommendations on tenants fit-out works
• Handle all incident/ complaint reports involving public or tenants
• Plan and implement building preventive/ maintenance programmes, and M&E plant and equipment maintenance programmes
• Participate in feasibility studies, spatial and technical coordination on prospects’ requests for new or existing properties
• Review contract specifications such as cleaning, security, landscaping and make recommendations of upgrading standards
• Prepare estimates for repair works, invitations for quotations, recommendations of award, and supervision of completed works
• Prepare annual maintenance/expenditure budget

Requirements

• Degree in Building, Real Estate or Business
• Preferably 3 years of relevant experience in property management
• Fresh graduates are welcome to apply for entry role
• Strong communication and interpersonal skills with a service-oriented mindset
• Able to work independently
• Fire Safety Manager certification will be advantageous

Operations Director

Location: Singapore

Company: BUZUD

About Us: Join a leading medical devices company based in Singapore that is dedicated to improving lives through innovative health technology solutions. We specialize in continuous glucose monitoring systems and other home-based medical equipment that empower patients to manage their health more effectively.

About the Role:

We are seeking an experienced and dynamic Operations Director to lead and oversee our operations across all Guardian pharmacies. This pivotal role includes managing a team of promoters, ensuring seamless execution of strategies, and driving operational excellence to achieve sales and growth targets.

Key Responsibilities:

• Lead and manage all operational activities in Guardian pharmacies to ensure efficient workflows and exceptional customer experiences.
• Develop and implement strategic plans to optimize sales, inventory, and promotional activities.
• Supervise and motivate a team of in-store promoters, ensuring high performance and adherence to company standards.
• Collaborate with cross-functional teams, including marketing and logistics, to support campaigns and product launches.
• Monitor and analyze key performance indicators, providing actionable insights to improve operational effectiveness.
• Build strong relationships with key stakeholders, including Guardian management and external partners.
• Ensure compliance with company policies, regulatory requirements, and industry standards.

Requirements:

• Bachelor's degree in Business Administration, Operations Management, or a related field.
• Proven experience in operations management, preferably in the retail or healthcare industry.
• Strong leadership and team management skills, with the ability to motivate and inspire a diverse workforce.
• Excellent organizational and problem-solving abilities.
• Analytical mindset with the ability to interpret data and drive data-informed decisions.
• Exceptional communication and interpersonal skills to liaise with various stakeholders effectively.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A chance to make a meaningful impact in the healthcare industry.

• Responsible for representing Operations in the Planning, Preparation and Execution of the Refinery Shutdown/Start Up, Unit shutdown & start up resulting from catalyst replacement, Plant Investment Project work.

Requirements

• Diploma in Chemical Engineering or similar with 3 years of supervisory experience in a Petrochemical/Refinery experience.
• Familiar in SAP/Bio+ and Singapore Safety regulation.

Main Responsibilities:-

• Coordinate with Operations Team for daily attendance updating, work schedule reports and documents submission
• Source for potential products and follow up with purchase order process
• Preparation of Quotation, Work Order, Variation Order
• Provide administrative support to Operations Team
• Maintain up-to-date records and filing
• Perform any other Admin duties assigned

Requirements:-

• GCE ‘N’ or ‘O’ level / Higher NITEC In Business Study
• Proficient in MS Office Application
• Outgoing with positive attitude
• Team Player
• Meticulous in documentation
• Preferably staying in the eastern area
• Candidates who are more experienced may be considered for more senior role

Responsibilities:

Back Office Support

• Assist all other departments to run errands (eg: purchase/collect goods from suppliers, bring workers for medical, bring workers to renew passport/work permit, collect documents etc)

Planning

• Plan the daily deployment of drivers on a routine and adhoc basis, ensuring that operations requirements are fulfilled.
• Responsible for a smooth and effective operations on a day-to-day basis
• Provide instructions to operations on the ground and have overall control of resource/manpower deployment to ensure smooth operations.
• Coordinate with relevant departments to ensure operational matters are taken care off and issues are resolved timely
• Ensure all trucks are in good working conditions
• Handle a wide range of customers from various industries

Requirements:

• ITE from a local polytechnic
• Able to multi-task and handle stress
• 5.5 days work week
• Preferably with Class 3 licence

MacGregor is seeking an experienced Operational Director from the maritime industry to lead and develop high-performing operations teams across the Middle East and Asia. In this critical role, you will play a key part in enhancing customer satisfaction, driving operational efficiency, and shaping the future of global service delivery.

As Operational Director, you will be responsible for overseeing the maintenance activities and business in the region with and continuously improving the effectiveness and efficiency of the teams. A strong focus will be placed on local communication, personnel development & training and safety management, with the aim of providing high levels of product support for our customers and a positive local team climate.

The position is part of the global operations team and significant co-operation with all other regions is needed for shared learning and initiatives and to ensure a true global support network is provided to our customers.

Through the local service and sales support management structure you will oversee that all inspections, repairs, contracted maintenance and sales support activities are resourced and managed effectively as well as provide operational support for all matrix reports in the Middle East and Asia.

This role will have full responsibility for local cost management and close co-operation with local Finance and HR Business partners is paramount. In addition you will collaborate closely with the GSD Management, Global Operations Team, Global Spare Parts, Sales, Project teams and our customers. The role is part of the Global Service Division (GSD) regional management team and reports directly to the Vice President, Middle East and Asia. The position is located in our office in Singapore.

Other responsibilities

• Work closely with the sales organization to grow the maintenance business in the region
• To grow, execute and manage the service/maintenance agreement
• To improve the efficiency of the service execution process with the adoption of digital transformation
• Proactively champion and communicate MacGregor and GSD strategy and road map initiatives to local teams
• Oversee and manage all regional operations activities in accordance with Operating Principles Manual
• Continuously monitor and develop regional efficiency, productivity, personnel performance and fixed costs
• Drive business opportunities within scope of strategy
• Long-term strategic planning of the regional operations
• Work in proactive partnership with other teams in the GSD structure to maximise company growth and profitability
• Develop and maintain high standards of team climate, developing participation and initiative in all employees
• Develop and maintain a strong culture based on safety and integrity
• Additional duties might be assigned by the company

Skills

This role demands a leader who can motivate and develop high-performing teams. You'll excel at mentoring, and building strong relationships. Excellent communication and interpersonal skills are essential, as is the ability to empower and motivate your team. You have the ability to command respect and credibility, built on a track record of success and a strong professional reputation.

Experience that would help you succeed in your duties:

• University (degree) or equivalent operational experience
• Minimum 10 years of management experience is preferred
• Proven track record in service business in an international marine environment
• Strategic vision and strong analytical capability
• Entrepreneurial attitude and ability to get things done independently
• Willingness to undertake extensive travel overseas
• Fluency in Mandarin and English as to have effective communication with both internal and external stakeholders who are Mandarin-speaking

Why MacGregor?

We offer you the unique opportunity to jump into a transformation journey, where you can leave your footprint.

MacGregor is shaping the offshore and marine industries with leading cargo and load handling solutions and services. Working together with shipowners, operators and builders, we innovate, design and develop solutions that last for a lifetime.

We are a global company that operates in more than 30 countries with 2000 employees and more than 700 MEUR revenue. Our products and solutions can be found onboard more than every second vessel in the global merchant fleet.

Values guide our work

● Integrity steers all our thinking, behaviour and the relationships with our customers and other stakeholders

● Quality is valued in our processes, products and services and helps to improve our customers’ performance and our own competences

● Safety is essential in everything we do

We offer our employee benefits such as comprehensive group insurances, flexible benefits, mental wellbeing support, family care leave and hybrid working policy.

Additional Information

Are you ready to step into an exciting new role where you can make a significant impact and contribute to the success of MacGregor? Apply today!

Kindly note that we will only review CVs and applications submitted in English

Responsibilities

* Oversee efficiency of operational processes

* Participate in strategic planning and goal-setting for various business functions

* Analyze business requirements and customer needs

* Research methods to improve operations and reduce costs

* Monitor and report on department performance

* Supervise and train employees

* Provide administrative support (e.g. updating inventory)

* Ensure compliance with company policies and regulation

* Able to work night shift, weekend and public holiday

Requirements

* Previous experience as an operations supervisor or similar role

* Hands-on experience implementing operational processes

* Excellent project management skills

* Knowledge of operational principles and policies

* Organisational skills and attention to detail

* Team leadership

Responsibilities

* Oversee efficiency of operational processes

* Participate in strategic planning and goal-setting for various business functions

* Analyze business requirements and customer needs

* Research methods to improve operations and reduce costs

* Monitor and report on department performance

* Supervise and train employees

* Provide administrative support (e.g. updating inventory)

* Ensure compliance with company policies and regulation

* Able to work night shift, weekend and public holiday

Requirements

* Previous experience as an operations supervisor or similar role

* Hands-on experience implementing operational processes

* Excellent project management skills

* Knowledge of operational principles and policies

* Organisational skills and attention to detail

* Team leadership

Job Description:

• Oversee and manage daily delivery operations, including planning, implementation, and execution to ensure smooth workflows.
• Ensure operational processes meet client expectations, providing timely and accurate deliveries.
• Conduct training programs for new workers to ensure they are familiar with company procedures and safety practices.
• Regularly review and update company policies and procedures to remain compliant with industry standards.
• Handle customer complaints, ensuring prompt service recovery and continuous improvement.
• Review existing processes to identify areas for performance enhancements and operational efficiency.
• Promote and maintain a positive, healthy, and safe work environment for all employees.
• Step in to assist with deliveries, driving when required, and handling goods safely and efficiently.

Job Responsibilities:

• Safely handle, load, and deliver goods to designated locations, ensuring the secure transportation of items.
• Drive responsibly, adhering to traffic regulations and safe driving practices at all times.
• Follow and enforce safe work procedures, ensuring compliance with workplace safety standards during deliveries.
• Maintain the cleanliness and operational condition of the vehicle, ensuring routine checks are performed.
• Stay familiar with Singapore roads for efficient navigation and delivery.
• Assist with the manual handling of heavy items and operate pallet jacks as needed (training provided).

Job Qualifications:

• Possess a valid Class 3/4 driving license with no adverse driving records.
• Minimum of 3 years of driving experience in a similar role.
• Physically fit, able to manage the manual handling of heavy items.
• Willingness to learn and operate pallet jacks (training will be provided).
• Familiarity with Singapore's road network is advantageous.

Prepare and issue gate passes outgoing cargo and containers.

Perform general clerical duties such as filing, photocopying, scanning, and organizing documents.

Handle customer orders efficiently via email and phone.

Update and print of incoming (Receipt Note) and outgoing (Delivery Note) cargo in the AX system on a daily basis.

Communicate effectively with operations staff to coordinate and fulfill customer orders

Join us as a Singapore apprentice and embark on a journey with our one-year apprenticeship programme in the dynamic banking and financial industry. The Apprenticeship Track is under the Polytechnic Talent for Finance Scheme which aims to provide polytechnic graduates an alternative pathway to take on university graduate-equivalent roles through rotations, training and mentorship. If you’re a motivated individual with a passion for finance and a drive to learn, this programme is the gateway to an exciting career in banking.

What you will experience:

• Rotations: Gain hands-on experience and develop expertise in Operations
• Real-World Learning: Work on projects, collaborate with seasoned professionals, and make a meaningful impact from day one.
• Mentorship & Training: Benefit from dedicated mentorship by industry leaders and participate in training sessions to build technical and soft skills
• Networking Opportunities: Connect with peers, professionals, and leaders across the organization to expand your professional network.

Programme period: June 2025 – May 2026

What we are looking for:

• Diploma students with anticipated graduation date in May 2025 or Diploma graduates with no more than 2 years work experience at start of programme
• Detail oriented with the ability to multi-task
• Able to prioritise work assignments
• Able to communicate effectively with internal staff and counterparts
• Good time management and strong follow-through skills
• Has and will continue to have the right to work in Singapore

Ready to apply?

Visit search.jobs.barclays to learn more about our opportunities and apply.

Purpose of the role

To support business areas with day-to-day processing, reviewing, reporting, trading and issue resolution.

Accountabilities

• Support various business areas with day-to-day initiatives including processing, reviewing, reporting, trading, and issue resolution.
• Collaboration with teams across the bank to align and integrate operational processes.
• Identification of areas for improvement and providing recommendations in operational processes.
• Development and implementation of operational procedures and controls to mitigate risks and maintain operational efficiency.
• Development of reports and presentations on operational performance and communicate findings to internal senior stakeholders.
• Identification of industry trends and developments to implement best practice in banking operations.
• Participation in projects and initiatives to improve operational efficiency and effectiveness.

Analyst Expectations

• To meet the needs of stakeholders/ customers through operational excellence and customer service
• Perform prescribed activities in a timely manner and to a high standard
• No people leadership roles at this grade.
• Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of team members.
• Identify escalation of policy breaches as required.
• Take responsibility for customer service and operational execution tasks.
• Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
• Gain and maintain an understanding of own role, how the team integrates to achieve overall objectives, alongside knowledge of the work of other teams within the function.
• Work within well-defined procedures that may involve a variety of work routines.
• Demonstrate an understanding of the procedures.
• Evaluate and select the appropriate alternatives from defined options.
• Make judgements based on the analysis of factual information.
• Build relationships with stakeholders and customers to identify and address their needs, in support of a smooth operating process, handling sensitive issues as required.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

About the Company

RushOwl develops an AI-driven Mobility-as-a-Service(MaaS) platform for public transportation and logistics players, but we are looking to create our own digitized transportation network as well!

We are on a mission to create a digitized transportation ecosystem where personalized transportation can be unlocked for the people, by the people within our RushOwl suite of products, ranging from direct B2C ride-sharing services to B2B Corporate Mobility Schemes. Our team spanning 3 countries (Singapore, Indonesia, and India) operates in an open, fast-paced environment where every team member is recognized for their skills and accomplishments, rather than their designations.

About the Role

As an Operations Assistant your primary goal is to support Singapore Operations and the delivery of RushOwl’s Transportation Solutions.

You’re the behind-the-scenes hero who is always seeking to make things efficient & convenient for others. You thrive in a fast-paced work setting and are open to communicating with all stakeholders across our passenger-driver ecosystem.

You are confident in building and maintaining a brand that our passengers trust and love. You have strong evidence of strong leadership and task management skills.

So what does a typical workweek look like for you?

• Assist in Resource Deployment to ensure trip fulfillment is met.
• Participate in managing vehicle stakeholders to make sure satisfactory services are provided.
• Conduct detailed transportation analysis, with the consideration of trip service levels, constraints/time windows.
• Assist in Parents Management for school trips as well as bus attendants.
• Prepare reports, presentations, and correspondence for each respective task
• Maintain and organize documentation, files, and records.
• Monitor and track deadlines, ensuring timely completion of projects and reports.
• Assist in tracking and managing deployments, routes, and logistics.
• Coordinate with drivers, dispatch teams, and vendors to ensure efficient operations.
• Act as the first point of contact for internal and external inquiries related to School & B2B operations.
• Draft and distribute memos, emails, and notices to different stakeholders such as parents etc.
• Handle day-to-day operational issues promptly and escalate critical matters to the Operations Manager.
• Proactively identify areas for improvement in processes and propose solutions.

Our Ideal Candidate

We’d love to chat with you if you meet the following criteria:

Personality

• Independent, Data-Driven & Self-Starter: You will need to coordinate multiple projects concurrently, completing your tasks dutifully with minimal supervision time efficiently.
• Open and Articulate: You will need to provide live, sincere feedback to the management team.
• Humble and Receptive: You will need to be receptive to feedback and be able to learn from the points given.
• Creative Thinker: You are an out-of-box thinker, who is able to find creative solutions for issues.

Skillset

• Strong Communication and Presentation Skills: You will need to communicate clearly and effectively with our team.

Education Requirements

• Tertiary Education

How do we take care of you?

• Mentorship, Training, and Regular Feedback(s)
• Your insights and suggestions will be heard (be it a small iteration or an entire business flow)
• Productivity and Tech Goodies (Equipment and Peripherals Provided)
• Paid Leaves
• Fully-Stock Pantry (Tell us what you’d like and we’ll stock up for you too!)

Other Important Information

• This is a Full-Time Role, applicable to those in Singapore.
• You will report directly to the Operations Manager of RushOwl.

We are looking for a detail-oriented individual to join our team as the operations supervisor. The responsibilities of the operations supervisor include training and supervising employees, reducing operational costs, monitoring their department's compliance with operational policies, and keeping up-to-date with the progress of administrative duties.

To be successful as an operations supervisor, you should be result-oriented with excellent organizational skills. Ultimately, a top-notch operations supervisor has excellent leadership, project management, and administrative management skills.

Operations Supervisor Responsibilities:

• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Designing and implementing departmental policies, procedures, goals, and objectives.
• Evaluating and reporting on department metrics to upper management.
• Developing strategies to improve department metrics and performance.
• Improving the work environment and operations of your department and the organization as a whole.

Operations Supervisor Requirements:

• A high school diploma or GED.
• A bachelor's or associate's degree in operations management or business management may be advantageous.
• Proven work experience in the relevant department.
• Experience in implementing operational processes.
• Good working knowledge of operational procedures and policies.
• Strong project management, administrative management, and organizational skills.
• Excellent leadership and decision-making skills.
• Great communication and interpersonal skills.