Customer Service Coordinator

Alternate 5.5 Days/week

Job Description

• Handles customer inquiries via phone or email
• Supports customers in providing quotations and follow up on the inquiry
• Create Job order and update on amendments accordingly
• Provides post-sales support and day-to-day business liaison with customers
• Ad hoc duties assigned

Requirements

• Certificates or qualifications equivalent to Secondary Education
• Minimum of 2 years of related working experience preferred
• Proficient in written and spoken English
• Good related customer service/sales coordination experience
• Able to multi-task and work with minimal supervision

• Great Working Environment With Family-like Culture
• Great Exposure and Learning
• Great Mentorship and Dynamic Team
• Events Facilitation and Client Interaction
• Events Set Up, Tear Down
• Manage Event Logistics and Operations
• Maintenance of Equipment and Logistics
• Customer Feedback
• Games Development

Requirements

• Minimum of 3 months commitment
• 6-day per week work arrangement
• Strong verbal communication skills and love speaking to crowds
• Outgoing, people-oriented, positive attitude, and great customer service
• Comfortable with physically demanding job scope; sporty
• Proficient with basic digital tools (e.g. Google Suites, Zoom, Google Meets, etc)
• No prior experience is required
• Class 3/3A driver’s license (not required but preferred)
• Students and Fresh Graduates are all welcome to apply

Benefits

• Competitive salary and benefits: SGD 800 to SGD 1200 / month (depending on experience and qualifications)
• Great learning opportunities
• Supportive and fun working environment with a nurturing culture
• Training and mentorship are provided
• International and collaborative team
• Work in a fast-growing company and deliver real-world impact
• Regular team bonding gatherings, outings, and year-end parties to have fun with each other
• Snacks, coffee, and drinks, in the office

Job Description

• Assess the technical and commercial feasibility of the project in line with our organization's capabilities and financial considerations.
• Create cost and effort estimates to prepare technical and commercial proposals.
• Attend client briefings to establish expectations, key performance indicators (KPIs), service level agreements (SLAs), and related protocols.
• Conduct thorough site assessments to determine the actual scope of work, associated risks, and challenges.
• Plan the manpower, materials, tools, equipment, and supervision requirements for the site while considering the budget and contract specifications.
• Develop action plans to improve the effectiveness of pest management operations.
• Procure and allocate mechanized and automated equipment for pest management tasks.
• Participate in new product launches related to pest management and service enhancements.
• Schedule work for teams to ensure efficient pest management.
• Clearly communicate roles, responsibilities, and performance expectations to site supervisors.
• Offer advice on technical and workforce-related challenges related to pest management work.
• Evaluate site operations to monitor progress and allocate resources efficiently.
• Review collected data to establish or revise procedures, protocols, and guidelines for pest management on-site.
• Enforce workplace safety and health (WSH) regulations.
• Assess the risks associated with on-site pest management and establish safety procedures and protocols.
• Resolve conflicts, grievances, and disputes among staff.
• Oversee the development of staff skills and capabilities.
• Create plans to foster strong teamwork in line with the organization's core values.
• Analyze and manage significant incidents and emergencies in collaboration with relevant parties.
• Make crucial decisions to address significant incidents and emergencies.
• Review reports related to incidents and emergency situations.
• Manage and report on incident and emergency investigations.

Requirements

• Possess with at least Diploma, Degree or above in Business, Environmental, Science or related field.
• At least 5 years supervisory experience, preferrable in environmental service experience.
• Valid Pest Control License and IRATA Level 2 / 3.
• Valid Class 3 license
• Able to multi-task and work independently, with a hands-on approach to meet a tight timeline
• Able to start work immediately or within short notice
• Experience in leading and managing a business unit preferred.
• Proficient in MS Office Word, Power Point and Excel
• Good interpersonal, communication and organizational skills
• Meticulous and pro-active
• Able to work in a fast-paced environment.

Job Description

• Industry/ Organization Type: Manufacturing/ Production
• Position Title: Logistics & Operations Officer/ Logistics Executive
• Working Location: Tuas (Nearest MRT: Gul Circle)
• Working Hours: 5.25 days (Mon – Fri 8.30 am – 6 pm; Alternate Sat 8.30 am – 12 pm)
• Salary Package: Up to $3,000 + Bonus
• Duration: Permanent

Key Responsibilities

• Work closely with supplier and customer for order shipment
• Prepare documentation – issue DO, Service Reports, import/ export shipping documents, etc
• Oversee and check proper loading/ unloading of goods
• Liaise with freight forwarders, vendors, and customers for collection and delivery of goods in Singapore and overseas
• Tracking of shipments
• Ensure smooth execution of daily operational job orders and delivery arrangement
• Respond and resolve urgent customer demand in a timely manner
• Other ad-hoc duties as assigned by the Supervisor

APPLY NOW!!!

• Minimum GCE “O” level with at least 2 years of related working experience in operations & logistics.
• Forklift license is preferred.
• Able to start work immediately or within short notice.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67054 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Responsibilities:

Program Support Activities

• Develop and deliver training within the scope of ATM system contracts.
• Develop and maintain the training syllabus including:Production and maintenance of training methods/tooling and documentation as directed by the Training Manager.
  Maintenance of eLearning syllabus/content.
  Managing access to eLearning as required by project/program requirements.
• Provide operational support to V&V:Contributing to test validation on time and on budget, in cooperation with the customer representatives, during Factory Acceptance Tests (FAT) and Site Acceptance Tests (SAT) at the program’s relevant site
• Contributing operational concept/context to the correction and validating the Problem Change Reports (PCR’s) in coordination with the other teams (e.g. System Engineering, V&V)
• Contribute to the maintenance of traceability between customer requirements and the functional baseline
• Support Technical Working groups both internally and externally to define technical solutions that are operationally fit-for-purpose.
• Develop and conduct test procedures in conformity with specifications in order to ensure customers’ acceptance of ATM products.
• Provide system use guidance to existing and potential customers when required.
• Deliver ATC Awareness training as required to internal AMS teams.

Bid and Strategic Business Activity

• Provide ATS support and advice to the Thales Engineering and Marketing teams.
• Support development of Sales & Marketing Department product demonstrations in responding to Requests for Tender.
• Deliver product demonstrations to:prospective clients
  client management, technical and operations personnel.
• Review and provide feedback of proposed enhancements of the TopSky product [product roadmap]
• Assist the Operational Support and Training Manager with preparation/validation of AOS estimates in the context of projects/bids

General

• Prioritisation of competing deadline activities
• Identify risks, and propose effective solutions; execute mitigation actions and report on outcomes and residual risks
• Provide recommendations to Lead ATC Operations Specialist and Operational Authorities on modification of ATM related products/features.

Requirements:

• At least 5 years of Operational ATC experience across multiple disciplines.
• Firm understanding and demonstrated experience in training development and instruction.
• Significant ATM product knowledge or at least 2 years as a member of a Project Team involved in the implementation of a modern ATM system
• Excellent written and oral communications skills
• Capable of working in a self-directed environment without direct supervision
• Ability to work in a multicultural environment,
• Assist in ensuring a harmonious work environment in all departments that you are working with by upholding Thales's key values
• Comply with all relevant company Occupational Health, Safety and Environmental policies and frameworks and work practices, with the intent of preventing or minimising accidental exposures to self, colleagues, visitors and/or the environment and to ensure safe work practises at all times.
• Comply with all relevant Company policies and procedures
• Willingness to undertake periodic interstate or international travel as part of project/program support.
• ATM End users in-the-field use of Thales solutions / products.
• Operational activities, organisations, roles and customer decision making processes when implementing Thales solutions / products.
• The trend of the evolutions of the strategic operational approaches and the future needs of the customers / users.
• Air Traffic Control Licence (Current or previously held) will be added advantage.
• Knowledge in Operating System [UNIX, Linux, Windows] will be added advantage.
• Proven problem identification and analysis skills and system requirements analysis skills
• PC Software - Word, Access, Excel, PowerPoint, AuthorIT.

We are looking for an Executive, Operations to join the team.

As an Executive, Operations at St Luke’s ElderCare Residence, you are responsible for managing daily operations, coordinating repairs, and overseeing maintenance projects. The role includes supervising contractors and vendors, ensuring safety compliance, and responding to emergencies.

Responsibilities:

• Oversee daily facilities and maintenance operations to ensure smooth functioning of the facility.
• Coordinate and supervise contractors/vendors to ensure timely and quality completion of repairs and maintenance.
• Assist in project management for new developments, from design phases through to post-construction operations.
• Supervise major renovations and capital replacement projects, ensuring they are completed on time and within budget.
• Collaborate with other departments to minimize operational disruptions, address safety concerns, and anticipate cost implications.
• Manage and monitor the performance of outsourced vendors and contractors, ensuring compliance with service level agreements.
• Supervise, train, and schedule operational staff, ensuring efficient use of resources.
• Participate in fire safety management, including training staff and maintaining CERT (Company Emergency Response Team) teams.
• Respond promptly to emergencies such as fire alarms, power outages, and water leaks, including off-duty hours.
• Manage documentation related to operations, including maintenance schedules, contractor agreements, safety protocols, and compliance records.
• Ensure accurate and timely updating of operational and project documentation, including maintenance logs, reports, and regulatory requirements.

Requirements:

• Minimum Diploma in Engineering, Building Services, M&E, or a related field.
• At least 1 year of relevant experience; experience in healthcare or facilities management preferred.
• Strong organizational skills to manage documentation and operational records.
• Ability to respond swiftly to emergencies and work off-hours as needed.

Etiqa Insurance Singapore is looking for a dynamic individual to join our Finance Operations team. Do you have what it takes?

Are you:

• Passionate about working with people?
• A creative thinker with a positive attitude & outlook?
• A strong dynamic communicator able to collaborate effectively?
• Willing to learn, adapt & grow in a fast paced work environment?

WANT TO MAKE A DIFFERENCE?

This exciting proposition allows you to work with Etiqa, a leader in the insurance sector, optimizing your unique skill set, and getting onboard our journey towards “Making The World A Better Place”.

SCOPE OVERVIEW

• Ensure the timely and accurate processing of policy payments and commissions, adhering to established procedures and deadlines.
• Support the month-end closing process, including reviewing commission and referral reports, preparing journal entries, and posting them to the general ledger (Oracle).
• Investigate and resolve discrepancies in bank and balance sheet reconciliations, and collaborate with internal stakeholders to ensure prompt resolution.
• Ensure all insurance fund transactions are accurately recorded and reported, in compliance with the organization’s fund management policies and regulatory requirements.
• Monitor and reconcile interfund transactions, ensuring proper tracking and timely resolution to maintain accurate fund balances.
• Ensure compliance with internal control policies and regulatory standards, safeguarding the organization’s financial assets.
• Assist in the preparation of audit documentation and work closely with external auditors to ensure the smooth completion of audit.
• Support Operations and Customer Care departments by furnishing required information timely to prevent customers' compliant.
• Identify gaps in financial controls and proactively develop strategies to mitigate potential risks.
• Funds reservation
• Any other ad-hoc duties as assigned.

REQUIREMENTS

• Diploma or Degree in Accounting or equivalent
• Preferably with insurance background
• Minimum 2 years of relevant experience

Job Description

• Industry/ Organization Type: Freight Forwarding
• Position Title: Operations Executive/ Sales Support
• Working Location: Changi
• Working Hours: 5 days (Monday to Friday 9 AM – 6 PM)
• Salary Package: Basic Salary up to $3500 + $200 (Transport Allowance) + AWS + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Handle daily rate inquiries from local and international stakeholders.
• Timely response to all inquiries with multiple solutions and accuracy.
• Prepare and manage shipping documents, ensure timely billing, and close job files efficiently.
• Handle all necessary shipping documentation and perform duties related to shipping operations.
• Process customs declarations for import and export shipments.
• Coordinate import and export operations to guarantee timely delivery in line with client timelines.
• Perform other ad-hoc duties as assigned.

APPLY NOW!!!

• Minimum GCE 'O' level / NITEC / Diploma in Relevant Discipline.
• Experience in export operations will be advantageous.
• Candidates without experience are encouraged to apply, training is provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #68683 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Requirements

• at least 3 years of working experience, project management environment
• Minimum "O" Levels education
• Willing to work overtime
• Islandwide locations
• Wrok in weekends
• Day/night shift (eg.3am-12pm)
• 24/7 respond to emergency
• Good communication skills, fluency in any dialects will be an advantage
• Class 3 license would be a plus
• Able to work under pressure
• Committed and service-oriented team player

Responsibilites.

• To respond on emergency (standby 24/7 calls ) attend project sites while on duty and off duty.
• To communicate assigned cleaning duties to the cleaning team.
• To ensure teams adhere to safety measures during cleaning operations.
• To supervise, coordinate and manage work activities of cleaning staff.
• To assist the cleaning staff in resolving working issues with clients.
• To implement operation plans to improve work processes and service quality.
• To attend site meetings with operation team.
• To assist in coordinating and liaising with clients at project sites.
• To respond to emergency calls while on duty and off duty (standby 24/7)
• To perform other ad hoc as assigned.

Job Description

• Industry/ Organization Type: Landscape/Urban Farming
• Position Title: Indoor Operations Worker
• Working Location: Whampoa
• Working Hours: 5 days (Monday – Friday, 9.00am – 5.00pm)
• Salary Package: Basic Salary up to $2,000
• Duration: Permanent/Part-Time

Key Responsibilities

• Assist in growing local produce, with a focus on mushrooms.
• Support the farming of crops, mainly focusing on indoor growing.
• Carry out any other farm-related tasks as needed.

APPLY NOW!!!

• Willingness to get hands dirty and able to handle physical tasks.
• Eager to learn, with a sharp attention to detail and ability to plan ahead.
• A great team player who can also work independently.
• No prior experience required, but experience or training in Farming or Horticulture is a plus.
• Full-Time and Part-Time role available.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #70402 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Job Purpose:

This is a 6 months contract role. The job purpose of the Junior Operations Analyst role is to provide support to the Head of Operations in the department daily operations. Undertake designated activities within the department to ensure service standards are achieved and risks managed. Be responsible for carrying out a range of demanding clerical, reconciling, data administration and control / monitoring services and duties, in order to ensure timely delivery of a quality service to clients, other Bank ABC units and departments in line with agreed service standards and within budgets.

Main Responsibilities:

· Primary person to support Head of Operations to respond to client instructions, internal stakeholders and Bahrain processing team for transactions relating to trade finance, bilateral and syndicated loans, remittances, Money Market deposits and other Treasury products.

· As directed, support/undertake the timely and accurate delivery of all requested tasks and initiatives as part of the daily operational work assigned by the HOD.

· Ensure customer satisfaction and provide professional customer support.

· Ensure that the work processed by self and the team adheres to all specified Bank processes, procedures, standards, and relevant external requirements.

· Identify and suggest improvements to new and existing processes / procedures / systems and the way in which the team operates to improve service quality and process efficiency.

· Maintain up-to-date awareness of market conditions, bank products and services to ensure that best practice is adopted where required.

· Participate in the evaluation and implementation of new or upgrades to existing IT systems and new products including the performance of robust user testing in accordance with bank standards.

· Prepare periodical reports and escalating irregularities to management and other regulating units/parties.

· Provide back-up cover for other colleagues absent due to sickness, training, annual leave etc.

· Recommend and implement changes to the way in which the team operates to improve service quality and process efficiency.

· Respond to a range of demanding enquiries, clarifying customers and other departments/units understanding of the information being given.

· Undertake duties at a similar or higher level as required.

· Undertake delivery of designated activities in order to provide an effective service to other departments/units in accordance with agreed service standards.

· When required support line management with the implementation of changes in own work area.

Job Requirement:

Knowledge

· Good understanding of the risks and attributes of the Group’s key products, services, operations, and technology gained from hands on experience in operational roles.

· Strong knowledge of MAS regulatory requirements for the Branches products, services and operations.

· Self / Work Organization: Knows how to prioritize tasks and diarize effectively to achieve deadlines. When appropriate co-ordinates and allocates tasks, ensuring full and effective use of resources available.

· Keyboard / Software Applications: Has a thorough understanding of Microsoft Office software including Visio and systems appropriate to the role and can input and extract information to provide a variety of reports.

Education / Certifications

· Bachelor Degree in one of the following fields Finance, Banking, Accounting, Business or Risk Management

Experience

· Minimum 3 - 6 years banking experience in Commercial Banking (Trade, Loans, Treasury)

Personal Attributes

· Fluent English (spoken and written)

· Oral Communication: Uses clear, concise and jargon-free speech to explain products/services/procedures and resolve problems. Uses effective telephone manner with customer/colleagues.

· Written Communication: Produces written responses to enquiries using appropriate wording. Produces clear and accurate written material.

· Perceives changes as opportunities to learn and not threats.

· Sees change from the perspective of the customer.

· Team Player and Self-motivated who gains and develops skills set to meet challenging requirements.

· Excellent organizational skills and ability to work under pressure with strong time management and minimum supervision.

· Flexible and positive approach to work, ‘can do’ attitude and ability to think beyond what is being requested.

• Plan and execute building maintenance and operational programs for all facilities.
• Manage and handle all client contracts, including contractors and sub-contractors for various maintenance items, activities, and tasks.
• Manage and handle all A&A works, including preparing technical and economical offer, planning resources, and executing the job within the required deadline.
• Coordinate and enact site safety & quality programs, while making sure safety & quality policies are maintained.
• Ensure the efficiency and operational capacity of the BMS/IBMS systems.
• Prepare operation reports, maintenance budgets, and provide related analysis.
• Make sure that all maintenance processes and procedures are safe, and that all compliance programs are being met.
• Handle all the facilities planning, resource deployment, and cost estimations for equipment and facilities.
• Manage, handle, and supervise all facilities engineers and technicians, provide guidance and mentorship as well as orientation for new recruited staff.
• Develop various facilities maintenance schedules while managing and resolving all maintenance issues.
• Attend regular meetings with customers as well as internal departmental briefings.
• Prepare and file all relevant reports with the government and regulatory authorities as well as for internal company auditing purposes.

REQUIREMENT

• At least 5 years of professional work experience in Facility Maintenance.
• Good understanding of maintenance environments, corrective, preventive and predictive maintenance procedures.
• Experience in maintenance/troubleshooting of Building Maintenance System (BMS), Extra Low Voltage systems (ELV), DDC/PLC programming and SCADA design & operation.
• Experience in serving multiple customers.

QUALIFICATION

• Degree / Diploma in Engineering / Facilities Management) or any other relevant discipline from a reputable local or foreign university or polytechnic.
• Certification in Facilities Management will be an added advantage.

Responsibilities:

• Able to coordinate with consultants, sub-contractors, and relevant authorities
• Able to handle all trades of works on-site (ie structural works, architectural works, building works, M&E works, interior fitting-out works)
• Set up and maintain project control system, planning, work schedules and monitoring of project costing, work progress, and coordination with all parties involved to ensure work progress smoothly & completed with target time and budget
• Review and provide project-related correspondence including progress reports, proposals, requirements documentation, and presentations.
• Manage defects’ rectification and improvement works of completed projects
• Implement various quality, safety, and environmental management systems

Requirements:

• Minimum of 6 years experience in projects and site management in the local construction industry.
• Shall be able to manage and lead the Projects Department and proven experience in construction project planning especially specialize in architectural coordination and have sound knowledge in construction methods and practices.
• Strong in IT-based project management software such as MS Projects & Excel.
• Prefer with R&R / Town Council project experience
• Only Singaporean and PR ,Malaysian are welcome. Must possess a relevant degree in Building or Engineering.

A competitive remuneration package commensurate with qualifications will be offered.

Interested candidates are invited to apply via email with an updated resume, which should include current and expected salaries, date of availability, and a recent photograph in MS Word Format. We regret that only shortlisted candidates will be notified.

The Opportunity

• Opportunity to join a Government Agency specialising in R&D!
• Yearly contract renewals
• Salary: Up to $2,600 with completion bonus
• Location: One North
• Hybrid work arrangement

Job Description

• Oversee and handle staff benefits-related issues, such as calculating leave quotas and managing insurance or transport applications enrollments and cancellations.
• Ensure accurate and timely entry and maintenance of data in the HR system.
• Prepare and deliver monthly reports and statistics to Payroll for payment processing and recovery.
• Manage external vendors and assess the benefits reports they submit.
• Utilize technology and data analytics to enhance productivity and streamline processes, as well as assist in reviewing SOPs.
• Propose and implement improvements to workflows, including system upgrades, to boost efficiency and effectiveness.
• Provide timely advisory and customer service to colleagues while fostering stronger partnerships with stakeholders.
• Lead and contribute to ad-hoc projects as needed.

Requirements

• Minimum Bachelor Degree in Human Resources Management or equivalent
• Preferably 1 year of relevant experience
• Meticulous with the ability to handle multiple tasks simultaneously.
• Proficient in MS Office applications.
• Self-driven and independent, capable of working under pressure in a fast-paced environment

Next Step

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' to drop your resume or send your resume to [email protected]
• All shortlisted candidates will be contacted.

Amanda Lee
Direct Line: 6697 7964
EA License No: 91C2918
Personnel Registration Number: R1873465

Role Overview:

We are seeking an analytical and detail-oriented Operations Planning & Cost Control Executive to drive operational efficiency through effective planning, forecasting, and cost management. This role will focus on manpower planning, inventory forecasting, and cost control to ensure seamless warehouse operations. The ideal candidate will possess strong data analysis skills, thrive in a dynamic environment, and have a passion for continuous improvement.

Key Responsibilities:

• Operational Planning: Develop warehouse operational plans on a monthly and quarterly basis, which involves forecasting of outbound volumes, overseeing inventory levels, and managing optimal inbound volume
• Cost Control & Optimisation: Build up planning model to cater for new businesses, and align with relevant stakeholders to meet required timeline, operational targets etc
• Manpower Forecasting: Analyse productivity data to forecast labor needs, coordinating with staffing agencies to secure manpower while optimising costs
• Performance Tracking: Collaborate with multiple teams to build and refine planning models and dashboards that track key performance indicators (KPIs) and identify operational gaps
• Stakeholder Collaboration: Work cross-functionally with various teams to align plans and manage costs effectively, ensuring alignment with company goals

Job Requirements:

• Bachelor’s Degree in Logistics, Supply chain, or related disciplines
• Internship experience in Supply Chain or Logistics Operations Planning
• Experience in supply chain sector will be an advantage
• Good logical thinking abilities with a data driven mindset
• Strong communication and stakeholder management skills
• Able to thrive in a dynamic environment
• Able to work well within a team and independently
• Comfortable to work in a warehouse setting

We are looking for a ServiceNow Operations Engineer to join our client’s Global Operations team and assist with operations for their ServiceNow platforms. This function includes overseeing the platform’s day-to-day operations, guaranteeing system stability, and providing user report.

Experience in System / Application operations, ServiceNow platform
Strong willingness to ramp up ServiceNow skills.

Key Responsibilities and Activities:

1. Operations Support

• Be responsible for Operations of our ServiceNow Platforms, accordingly to our global operation rules / processes: This includes: Incident management, Platform Upgrades, Release Management, Health checks, Security Checks.
• Ensure proper Platform Administration and admin requests OLA fulfillment.
• Assist in troubleshooting issues and errors within the ServiceNow platform.
• Weekly report to our Global Operation Group leader.

2. Contribution to SRE (Site Reliability Engineering) activities:

• Contribute within the Global Operation team to SRE activities, aiming at improving operations effectiveness, and improvement of monitoring, automation of operations and admin tasks.
• Contribute to Definition and Documentation of processes or how-To as knowledge base articles.

3. Project involvement

• Actively participate in ServiceNow implementation and integration projects.
• Contribute to the testing and quality assurance processing during project rollouts.

4. Training

• Conduct regular training sessions for employees and contractors.
• Maintaining knowledge base articles for end users.

5. RampUp:

• Ramp Up Knowledge in ServiceNow Platform technology
• Become a Certified System Administrator

Qualifications:

• Bachelor’s or Master’s degree in information technology,
• Experience in Systems / Operations / IT.
• Knowledge of programming languages like JavaScript
• Knowledge in Security
• Basic knowledge of ITSM principles
• Experience in IT project management, DevOps/Agile
• Fluent in English

Preferred Skills:

• Excellent analytical and problem-solving skills.
• Strong communication and organizational abilities.
• Ability to document processes, configurations, and user guides clearly and effectively.
• Familiarity with HTML, CSS, and web services (REST, SOAP) is beneficial.
• ServiceNow certification (eg. ServiceNow Certified System Administrator)

Job Responsibilities & Duties:

• Screen candidates by reviewing resumes
• Coordinate & follow-up the overall interview, selection, and closing process
• Ensure all screening, hiring, and selection is done in accordance with employment laws and regulations
• Support the operation of the Technical Training department by assisting with administrative tasks, coordinating training schedules, maintaining records, and liaising with internal and external stakeholders.
• Other admin PMO related tasks or adhoc task

Qualifications Required:

• Diploma / Bachelor's Degree in Human Resources, Business Administration, or related field
• 2 to 3 years of recruiting experience in IT Field
• Ability to communicate effectively, both orally and in writing
• Demonstrated ability to establish effective and cooperative working relationships built on trust
• Excellent organizational and time management skills
• Ability to manage a wide range of relationships with a variety of stakeholders
• Proficient in Microsoft Office
• Working knowledge of interview techniques and applicant screening methods
• Deep understanding of employment laws and regulations

To apply, simply click the "Apply" button or send your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is expanding and actively seeking talented individuals. We encourage applicants to follow Percept Solutions on LinkedIn at https://www.linkedin.com/company/percept-solutions/to stay informed about new opportunities and events.

The Technology Operations Executive is responsible for maintaining and managing critical systems, ensuring 24/7 service availability.

Responsibilities:

1. Batch Service Management

· Oversee daily batch processing on mainframe and distributed systems

· Monitor job failures and coordinate with Application Teams on the resolution Maintain operational logs and documentation

2. System Maintenance

· Perform regular backups for DB2, DBC, and AS400 systems

· Monitor mainframe systems, job queues, and performance metrics

· Diagnose and resolve hardware issues and system errors

3. Data Centre Operations

· Monitor facility systems and manage access control

· Ensure compliance with security policies

· Manage server rack key distribution and collection

4. Disaster Recovery

· Participate in system maintenance and disaster recovery tests

· Execute recovery procedures as needed

Requirements:

· Singapore Citizen or Singapore Permanent Resident

· Able to work from Data Centre in Singapore to access the equipment required to perform the duties

· Relevant working experience in IT operations, job scheduling

· Experience with mainframe systems, particularly IBM Workload Scheduler

· Strong problem-solving and communication skills

· Ability to work in a 24/7 operational environment

· Ability to perform 12-hour shift duty including nights, weekends, and holidays.

• Knowledge of DB2, DBC, and AS400 systems (Optional)

About OOm Pte Ltd

OOm is a leading digital marketing agency in Singapore, specializing in performance-driven strategies across SEO, SEM, social media, and content marketing. Since our establishment, we have empowered brands of all sizes to thrive in the digital landscape by delivering impactful marketing solutions that drive business growth.

We’re looking for a highly organized individual with an eye for design and social media to take charge of our social media operations. This role involves overseeing a team of writers, designers, editors and social media executives to ensure smooth production and scheduling of high-volume content for our clients.

Your Role:

• Lead the team to keep operations efficient and collaborative.
• Manage the workflow of social media content production, ensuring deadlines are consistently met.
• Oversee content quality, providing guidance to maintain standards and meet client expectations.
• Monitor scheduling and posting processes, ensuring all content aligns with client requirements and timelines.
• Keep up with social media trends and design standards, suggesting improvements to content aesthetics and formats.
• Act as a problem-solver to address any bottlenecks or challenges in the production pipeline.

What You Bring:

• Minimum of 3 years of experience in graphic design, with a strong portfolio showcasing static and animated designs, offline prints and mock-ups, and web design projects
• Strong organizational and management skills to handle multiple moving parts in a high-output environment.
• An appreciation for good design and social media trends
• Experience working with teams, coordinating efforts, and ensuring smooth operations.
• Familiarity with social media platforms and scheduling tools
• A proactive attitude and an ability to adapt to fast-paced workflows.
• Proficiency in Adobe Creative Suite (Photoshop, Illustrator, After Effects, etc.), AI design tool other relevant design tools

Interested applicants may send your updated resume to +65 8068 2355 or by clicking "Apply". Only shortlisted candidates will be notified.

Our client, an MNC within Metal trading with over $1 Billion USD in sales, is currently seeking for a Senior Trade Operations Executive.

As part of a 6-man team, the Senior Trade Operations Executive will be responsible for the trading operations which incudes but not limited to preparation of Letter of Credit (LC) draft, leading negotiation with banks, prepare letter of indemnity and monitoring of cashflows. Reporting to the Trade Operations Manager, the incumbent will also support the front office in contract review, monitoring of credit limits and to ensure compliance.

Successful candidates can expect to work in a reputable organization with great career opportunities internally.

REQUIREMENTS:

• Possess at least a Diploma or Degree in Business, Finance or equivalent
• Minimum 3 years working experience in dry-bulk commodities
• Strong knowledge in UCP 600, Letter of Credit & Negotiation, B/Cs, Bill of Lading (B/L)
• Great interpersonal and analytical skills

Interested applicants kindly use the apply button or send in your application in MS word format to Kelvin.Tan at/onyxrecuit.com.sg(R22111268| EA: 18C9213)

*We regret that due to potential volume of responses, not all applicants be contacted.

IT Operations Coordinator

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals.

We are currently looking for a IT Operations Coordinator to ensure smooth infrastructure operations and deliveries are processed efficiently.

Responsibilities:
- Oversee the end-to-end logistics of equipment deliveries to data centers, warehouses, and other relevant locations.
- Liaise with vendors, suppliers, and third-party logistics partners to manage orders, deliveries, and any issues or delays.
- Ensure that all equipment and shipments are verified upon delivery, checking for accuracy against purchase orders, shipping manifests, and packing lists.
- Act as the primary point of contact for all logistics-related queries from internal teams, external vendors, and data center personnel.
- Maintain detailed and organized records of all logistics-related activities, including delivery schedules, vendor communications, and access permissions.

Requirements:
- Experience in logistics coordination, vendor management, or similar roles, preferably in a network, IT, or data center environment.
- Vendor management and procurement processes

Additional Information:
- Location: HarbourFront
- Working hours: Monday to Friday, 9 am to 6 pm, Weekend work once a month with compensated off
- Competitive salary commensurate with experience, with 14 days of Annual Leave and above market medical coverage / insurance.
- Occasional travel to data center locations.
- Start off as a 1-year contract with 2 months' notice period.

Experience Required:

• 3-5 years related experience
• Should have excellent experience in excel.
• Experience and deep knowledge within Sales Excellence, Business Planning, Sales Operations, and/or Finance
• Executive exposure and cross-functional stakeholder management
• Focus on providing process optimization by understanding the desired business outcome
• Deliver end-to-end deep data analysis and actionable strategic insights
• History of driving rigor and sales discipline
• Innovate to deliver standards which enable speed, efficiency and scale in the business
• Proven communication and collaboration skills

Experience Preferred:

• Familiar with financials, pipeline, scorecarding, and other internal measurement tools
• Functional (Partner, Services, Sales, Marketing) knowledge
• Experience in Power Apps and Power BI

Education:

• Bachelor's degree (B.S./B.A.) required and/or experience in relevant fields eg: business, marketing, information technology, operations, finance.

Interest candidated Please forward your CV to [email protected]

A Multi-National Company managing Executive Offices looking for OPERATIONS & CUSTOMER SERVICE EXECUTIVES.

Job Description:

- Greeting and managing entry access of members, visitors & guests, including conducting tours of premises.

- Responding to product & offering, service-related queries or requests from members, visitors/guests from various channels (online or onsite inquiries)

- Assisting members with the ‘move-in, move-out’ experience.

- Assisting on the day-to-day Centre operations, ensuring usage ready for tenants, visitors & guests, including but not limited to Centre opening and closing, general cleanliness and premise maintenance, setting up and managing specific spaces (e.g. pantry, meeting rooms) usage, etc.

- Responsible for handling Customers feedbacks/complains in a timely, accurate and reasonable manner.

- Administrative work required for Centre operation (e.g., handling front desk duties, courier matters, performing payment charges, creating invoices, submitting receipts, updating Centre and member records/transactions, etc)

- Assisting with and/or participating in members events and any other community related/driven initiatives.

- To perform any other duties or tasks assigned by the Supervisor.

Requirements:

- Possess a Diploma and above, preferably with experience in the Service industry.

- Min. 2 years working experience in Co-working space/office, Hospitality or Service industries.

- Proficient in the use of relevant office software (MS Office).

- Team player with ability to work independently.

- Due to the nature of work, candidates should be fluent in both English & Mandarin but not limited to.

- The Company is looking for candidates who possess friendly, energetic and cheerful personality, strong communication and coordination skills, team spirit, outgoing personality, responsible, ambitious, willing to learn new things, good at handling interpersonal relationships, and have a clear long-term career plan for their own work.

- Able to start work immediately or within a short notice.

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Whatsapp text ONLY +65 82250145

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Job Description

• Assess the technical and commercial feasibility of the project in line with our organization's capabilities and financial considerations.
• Create cost and effort estimates to prepare technical and commercial proposals.
• Attend client briefings to establish expectations, key performance indicators (KPIs), service level agreements (SLAs), and related protocols.
• Conduct thorough site assessments to determine the actual scope of work, associated risks, and challenges.
• Plan the manpower, materials, tools, equipment, and supervision requirements for the site while considering the budget and contract specifications.
• Develop action plans to improve the effectiveness of pest management operations.
• Procure and allocate mechanized and automated equipment for pest management tasks.
• Participate in new product launches related to pest management and service enhancements.
• Schedule work for teams to ensure efficient pest management.
• Clearly communicate roles, responsibilities, and performance expectations to site supervisors.
• Offer advice on technical and workforce-related challenges related to pest management work.
• Evaluate site operations to monitor progress and allocate resources efficiently.
• Review collected data to establish or revise procedures, protocols, and guidelines for pest management on-site.
• Enforce workplace safety and health (WSH) regulations.
• Assess the risks associated with on-site pest management and establish safety procedures and protocols.
• Resolve conflicts, grievances, and disputes among staff.
• Oversee the development of staff skills and capabilities.
• Create plans to foster strong teamwork in line with the organization's core values.
• Analyze and manage significant incidents and emergencies in collaboration with relevant parties.
• Make crucial decisions to address significant incidents and emergencies.
• Review reports related to incidents and emergency situations.
• Manage and report on incident and emergency investigations.

Requirements

• Possess with at least Diploma, Degree or above in Business, Environmental, Science or related field.
• At least 5 years supervisory experience, preferrable in environmental service experience.
• Valid Pest Control License and IRATA Level 2 / 3.
• Valid Class 3 license
• Able to multi-task and work independently, with a hands-on approach to meet a tight timeline
• Able to start work immediately or within short notice
• Experience in leading and managing a business unit preferred.
• Proficient in MS Office Word, Power Point and Excel
• Good interpersonal, communication and organizational skills
• Meticulous and pro-active
• Able to work in a fast-paced environment.

Job Description

• Assess the technical and commercial feasibility of the project in line with our organization's capabilities and financial considerations.
• Create cost and effort estimates to prepare technical and commercial proposals.
• Attend client briefings to establish expectations, key performance indicators (KPIs), service level agreements (SLAs), and related protocols.
• Conduct thorough site assessments to determine the actual scope of work, associated risks, and challenges.
• Plan the manpower, materials, tools, equipment, and supervision requirements for the site while considering the budget and contract specifications.
• Develop action plans to improve the effectiveness of pest management operations.
• Procure and allocate mechanized and automated equipment for pest management tasks.
• Participate in new product launches related to pest management and service enhancements.
• Schedule work for teams to ensure efficient pest management.
• Clearly communicate roles, responsibilities, and performance expectations to site supervisors.
• Offer advice on technical and workforce-related challenges related to pest management work.
• Evaluate site operations to monitor progress and allocate resources efficiently.
• Review collected data to establish or revise procedures, protocols, and guidelines for pest management on-site.
• Enforce workplace safety and health (WSH) regulations.
• Assess the risks associated with on-site pest management and establish safety procedures and protocols.
• Resolve conflicts, grievances, and disputes among staff.
• Oversee the development of staff skills and capabilities.
• Create plans to foster strong teamwork in line with the organization's core values.
• Analyze and manage significant incidents and emergencies in collaboration with relevant parties.
• Make crucial decisions to address significant incidents and emergencies.
• Review reports related to incidents and emergency situations.
• Manage and report on incident and emergency investigations.

Requirements

• Possess with at least Diploma, Degree or above in Business, Environmental, Science or related field.
• At least 5 years supervisory experience, preferrable in environmental service experience.
• Valid Pest Control License and IRATA Level 2 / 3.
• Valid Class 3 license
• Able to multi-task and work independently, with a hands-on approach to meet a tight timeline
• Able to start work immediately or within short notice
• Experience in leading and managing a business unit preferred.
• Proficient in MS Office Word, Power Point and Excel
• Good interpersonal, communication and organizational skills
• Meticulous and pro-active
• Able to work in a fast-paced environment.