Responsibilities

Develop an in-depth understanding of Incident Management Lifecycle

• Build the knowledge base and understand the various application service flow  product, and services

• Able to develop, edit, and distribute effective internal and external communication in a timely and accurate manner as per the documented process

• Follow documented support procedures, managing each issue through resolution or turnover to maintain established service levels

• Liaise with L2 support groups to collaborate on the resolution of incidents and problems

• Proactively work with Global Support groups and/or client or vendors to provide flexible and nimble solution for client issues and resolve system problems quickly

• Track update and resolve all assigned requests in the incident management system, ensuring that documentation is thorough, accurate, and meets a standard of high quality

• Enhance technical skills through participation in ongoing training

• Able to communicate and work cordially in global team with teammate from different culture and in time zone.

• Ensure all incidents and changes are in compliance to ITIL and operation policy

• Be able to problem diagnose, quickly and efficiently by running and review application and network traces

• Supporting the Command and Control of all Critical and High priority incidents for Visa services

• Strive to enable the team to restore IT services as soon as possible using Incident Management techniques

• Timely communication/update to all stakeholders, including senior/executive management. transform technical detail into business language and meet OLAs.

• Drive Improvement of Service Quality by preventing future interruptions to service by way of Continuous Improvement via Problem Management interfacing with Global Problem Management & Support teams

• Ensure accurate logging of incidents in ServiceNow, producing incident summary reports/executive summaries, other reports, appropriate for use in post incident review or for formal internal/external customer review

• Ensure all functions adhere to all policies and procedures to meet the requirements of the Audit, Regulators and Compliance guidelines.

• Representation & Participation for the Major Incident team during operational meetings

• Ability to prioritize and multitask. Flexibility and adaptability in work approach

• Ability to communicate well and manage highly stressful situations during the Incident.

• Ability to work unsupervised and make decisions based on the policies and procedures

• This role may require Weekend On-call support.

• Role modelling Visa's leadership principles

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

About the job:

The successful candidate is to manage and drive special projects from end to end in accordance with the timeline and desired outcome, as well as plan, budget, oversee and document all aspects of the specific projects, while providing data analysis support. Work closely with the project management team to make sure that the scope and direction of each project is on schedule, as well as other internal stakeholders for support. This is a great opportunity to learn from and step into a leading on-demand food delivery experience!

Responsibilities:

• Support project management team in providing insights and data analysis to push projects
• Closely managing and driving projects, roadmaps, milestones, timeline and achievements
• Monitoring project KPIs, building and managing project dashboard to help evolve and define project vision and strategy coordination and completion of projects on time within budget and within scope
• Set deadlines, assign responsibilities and monitor and summarize progress of project
• Develop a detailed project plan to monitor and track progress
• Working closely with other departments to achieve best possible outcomes
• Perform risk management to minimize project risks
• Prepare reports for management regarding status of project

Responsibilities

• Connect with stakeholders and business partners to discuss the customer requirements and related problems
• Connect with the team of developers for discussion on the technical matters of the Salesforce software
• Direct the authorities and help them by providing insights to devise a plan of action
• Should make sure that there is a clear understanding of concepts amongst the personnel involved
• Train the other executives in the Salesforce team by providing them with suitable and practical training.
• Explain to the Salesforce team the various operations of the Salesforce in different fields
• Maintain security of the information acquired from the software by working on the visibility of the tools and platforms.
• Create multiple dashboards to cater to the needs of the Salesforce users by taking into consideration the business functionalities and requirements

Experience and skills requirements

• Minimum of 5 years of salesforce.com analyst/administrator experience required
• Bachelor Degree with additional Education/Training in a Business Functional Area or equivalent
• Use Case Development, Software Requirements Specification, Functional Specification, RUP, UML & familiarity with Software Design, Software Configuration Management, Software Engineering Process, Software Engineering Management, Software Engineering Quality
• Strong Salesforce knowledge
• Program management operations experience
• Communication & enablement skills

Responsibilities

• Collaborate with stakeholders to gather, document, and prioritize business requirements.
• Analyse existing processes and identify areas for improvement through technology.
• Create high level technical specifications and functional requirements documents.
• Work with development teams to provide high level design and impacted systems.
• Conduct feasibility studies and impact analyses for proposed changes.
• Facilitate meetings and workshops to gather input and feedback from stakeholders.
• Assist in testing and validation of solutions to ensure they meet business needs.
• Develop and maintain project documentation, including user stories, use cases, and process flows.
• Provide ongoing support and troubleshooting for implemented solutions.
• Stay updated with industry trends and best practices to recommend innovative solutions.

Qualifications

• Bachelors degree in Computer Science, Information Technology, or a related field.
• 5+ years of experience as a Business Analyst or Technical Analyst in a similar role.
• Strong understanding of software development life cycles (SDLC) and methodologies (Agile, Waterfall).
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills, with the ability to translate technical concepts for non-technical stakeholders.
• Experience with data analysis tools (e.g., Excel) is a plus.
• Familiarity with project management tools (e.g., JIRA, Trello) is desirable.
• Experience in telecommunications industry is a plus.

Purpose of the job:
The Financial Planning & Analysis Analyst processes multiple financial data and provides a fair view of Asia-Pacific Regional level performance through consistent data aggregation and appropriate financial analyses. He or She:

• Finance support and domain expert for the Business Performance Director
• Challenges internal stakeholders to stimulate company-wide, regional, cluster or site performance.

Key accountabilities:

• Ensure all financial data are collected, analysed & its preparations in a timely manner
• Propose actual and forecasting/budgeting financial processes & planning to Region FP&A Leader, interacting with Clusters Finance Teams
• Maintain and enhance financial analytical reporting systems
• Coordinates budgeting & monthly reporting activities for the various functions & respective scorecards.
• Contributor to the APAC Business Review, D&IS & Service Product line MBRs (All KPIs related to Orders & backlog, P&L , Balance sheet)
• Work with the Cluster Finance Analysts and functions controllers to ensure alignment between Countries/ Sites to the Group strategy
• Consolidate financial data and R&O from clusters in accordance with financial cycles (monthly business reviews, forecasts, budget)
• FiM: responsible for the deployment of initiatives within the Finance functions in order to boost productivity (automate reports, enhance knowledge of finance instructions and accounting rules, etc…)
• Establish a close working relationship with the Commercial/Accounting to ensure alignment of their actions to the reporting processes
• Act as Bridge between Business & external auditors & resolve all Audit queries on time.

Key Job Authorities and Dimensions

• Region P&L with ~3bn Revenue.
• Covers 5 clusters, 17,000 employees, ~15m annual Hours

Performance measurements:

• Monthly Region Business Review , D&IS, Service product line preparation right in time
• Organize and prepare Monthly FP&A Meeting
• Report using Teranga , Power BI & Qlkview tools
• Forecasting/budgeting financial processes & its planning on time

Education and Qualification:

• Business, finance or accounting degree
• Ability to evolve and articulate messages in a regional headquarter type of environment. Executive communication
• Capacity to go deep into selected matters and drill-down into a specific issue until full resolution of it
• Controlling / FP&A / Reporting
• Accounting knowledge & IFRS
• Manage complex analytical subjects
• Ability to manage several topics at the same time, execution speed
• Good, and improving, knowledge of the Business and of Key Performance Indicators
• Detect & Fix issues
• Some IT Systems savviness
• Propose Change and Innovation, Lead Initiatives
• Demonstrate Teamwork, Honesty, Integrity, Courage.
• Resilience, ability to work under pressure and exposure N+1, N+2 or other Finance Managers.
• Autonomous (but not Independent) and result-oriented.
• Good interpersonal skills: ability to listen, accept & convince avoiding conflict.
• Problem-solving and can-do attitude

The Job

To support the fast-growing data analytics function, we are looking for a highly talented Data Analyst. The ideal candidate will be responsible for:

• Building trust, relationship between the Data Team and our business stakeholders, and being responsible to further the maturity in Analytics in the business divisions he/she supports.
• Collaborating and partnering with business units and external partners to identify, plan and prioritise descriptive and prescriptive analytics projects to foster a data-centric culture that produces business impact.
• Partnering with Data Engineering to improve the data availability and quality of data pipelines, tools and processes. Including driving initiatives to standardise organisation metrics and leading data democratisation across the organisation.
• Partnering with other Data Units across the organisation such as the Data Science Team, Audience Engineering, Data Programs, and Innovation Teams in order to find and drive project synergies to drive value in data and analytics in the business lines.
• Contributing to data growth within the organisation by being part of infrastructural project teams and providing a point of view from business unit analytical needs.
• Hands on work on chosen data analytics projects where he/she thinks he/she can most add value to the team and the business. He/she is expected to be highly independent, and to lead business intelligence and analytics projects through the entire lifecycle. The ideal candidate will possess relevant domain, technical, critical thinking and interpersonal skills.
• Thought leadership in advancing SPH Media’s digital transformation and advancing the maturity of the use of data and analytics across the organisation.
• The team is highly diversified with members from completely different backgrounds, but we all believe in systematic approaches and we are always open to new solutions.

General Knowledge & Experience

• At least 2-5 years of experience in a Data Analyst role
• A good university degree in Statistics, Engineering, Economics, Mathematics, Physics, Computer Science, Business Administration or related fields. Or relevant experience in lieu of a degree.
• Exposure and understanding of digital media industry metrics is a bonus

Control Risks is looking to hire a Senior Open Source Intelligence Analyst to support a premier client of ours. The Senior Open Source Intelligence Analyst will conduct research and provide intelligence to the Threat Assessment Management Services (TAMs) in a timely manner to support the investigation and mitigation of threatening incidents or behaviours. OSINT analysts also support Executive Protection and employee, facility, event safety and security by providing persistent situational awareness research and support.

Responsibilities include, but not limited to:

• Assist the Open Source Intelligence Program Manager as required to fulfil project requirements, assist in task delegation, and provide quality control.
• Review intelligence reports for grammatical and spelling errors as well as research and analysis quality.
• Utilize OSINT research methodology for real-time situational awareness and analysis.
• Monitor worldwide events; identify events with the potential to impact the Client's assets, executives, and operations. Examples of relevant event categories include, but are not limited to: natural disasters, transportation disruptions, political instability, terrorism, and crime
• Intensive analysis of data collected and produce timely, useful, and custom-tailored intelligence reports, threat assessments, and Person of Interest (POI) investigation reports, etc.
• Identify POIs who exhibit concerning, unwanted, or violent threatening behaviour toward the Client, its executives, employees, or community
• Research, evaluate, and assess and continually monitor POIs and their activity and disseminate information to Client stakeholders as needed.
• Situational awareness coverage for Client events, employee travel, and executive protection
• Draft and review concise notifications for distribution to the Client's decision-makers and global security leaders
• Identify potential risks and negative sentiment on social media, news sites, forums etc. to provide protective intelligence in support of executive security.
• Collaborate with a cross-functional team of other global security professionals in support of the TAMs 24/7/365 operations and develop effective relationships with other stakeholders.

• 5+ years of experience and relevant education (bachelor’s degree in history, political science, international relations, intelligence analysis, criminal justice, regional studies, or a related discipline; master’s degree strongly preferred)
• Able to provide guidance and mentorship to junior analysts as needed.
• Experience with OSINT methodology
• Broad knowledge of geopolitical affairs, and global awareness of influences on business goals and strategies
• Attention to detail, with the ability to anticipate trends which may have an impact on the organisation, extending to environment and people
• Ability to interpret high volumes of data, from multiple sources
• The ability to compile concise and accurate reporting, using the appropriate language for its audience
• Work well under pressure in moments of emergency response
• Responsive to changing environments and adaptable to unpredictable circumstances
• Strong client focus and the ability to build and maintain relationships
• Excellent research, analytical, writing, and verbal presentation skills
• Excellent skills, in MS office, and confident to learn new systems
• A team player who works professionally with colleagues and stakeholders at all levels
• An excellent understanding of client and business confidentiality
• Cultural awareness and ability to work alongside a global team
• Proactive and confident in articulating ideas with peers across organisation
• Ability to demonstrate resilience and perseverance in difficult situations

The data team has grown from 1 Business Intelligence Analyst to 4 members in the past year. The team's vision, mission, and scope have expanded from on-demand reporting to high-scale data management platform engineering. The resulting systems will be the cornerstone of pushing Flowdesk activity to the next level.

It will enable the development of in-house data products and improve the performances of both tech and trading daily operations.

Now, we are seeking a Business Analyst – Trading Data Specialist to bridge the gap between trading teams and data operations.

In this role, you will focus on producing, reconciling, and ensuring the accuracy of critical trading data. Your insights and problem-solving skills will directly contribute to the efficiency and performance of our trading operations.

Your mission will be to

• Collaborate with trading teams to understand data requirements and ensure timely delivery of actionable insights.
• Design and implement processes to generate, validate, and reconcile trading data across systems.
• Investigate and resolve data discrepancies, ensuring accuracy and consistency in reports and dashboards.
• Analyse trading performance metrics, identifying trends, anomalies, and opportunities for improvement.
• Develop and maintain dashboards and tools to provide traders with real-time data insights.
• Create detailed documentation for data workflows, reconciliation processes, and reporting standards.
• Partner with stakeholders to define and prioritize data-related projects and improvements.
• Identify inefficiencies in data production and reconciliation processes, proposing and implementing improvements.
• Ensure compliance with industry standards and best practices for data management and reporting.
• Support the automation of repetitive tasks to streamline data workflows.

Background and experience

• Fluency in English (French is a plus).
• Strong understanding of trading operations and financial instruments (crypto, derivatives, spot …).
• Proven experience in data analysis, reconciliation, and reporting within a trading or financial environment.
• Proficiency in data tools and technologies, such as SQL, Dbt, and Looker.
• Familiarity with scripting languages (e.g., Python) for data processing is a plus.
• Experience with databases and data pipelines; knowledge of data warehousing solutions is advantageous.
• Strong analytical and problem-solving skills, with attention to detail.
• Excellent communication skills, with the ability to present complex data to non-technical stakeholders.

• International environment (English is the main language)
• An allowance of 400 SGD / per month / per person in the household
• Top-of-the-range equipment Macbook, keyboard, laptop stand, 4K monitor & headphones
• Team events and offsites
• Coming soon, gym memberships, international mobility & lot of other cool benefits!

Are you interested in this job but feel you haven't ticked all the boxes? Don't hesitate to apply and tell us in the cover letter section why we should meet!

Here's what you can expect if you apply

1. HR call (30') Get to know Flowdesk and discuss your experience.
2. Technical Interview (45') with the Lead Data
3. Technical meeting (60') with the Head of Infrastructure and Data
4. Culture Interview with HR (45')
   

We focus on conversations, not trick questions. These discussions will help you understand how Flowdesk operates and allow you to share your journey and what you’re looking for in your next role.

So... Ready to Join Us?

If you’re excited by the opportunity to shape crypto's future and directly impact our cutting-edge infrastructure, we’d love to hear from you! Apply today and let’s explore how we can build great things together.

Overview of the Merchandise Analyst role

We’re responsible for delivering a superior site experience for the customer by using data and customer insights to deliver easy, inspiring product discovery and helpful, intuitive, content-rich product pages.

You will have the opportunity to collaborate closely with cross-functional partners to deliver seamless, friction-free, inspiring shopping online. You will also ensure that the site is delivering a consistent marketing narrative with all channels.

Responsibilities

· Perform Seasonal Product Data Set Up, UAT + Maintenance

· Perform daily and weekly site maintenance activities including removing out of stock items, relaunching back in stock items, removing no go forward SKUs, maintaining rollover SKUs

· In charge of reports to manage PIP (Product Information Page) performance and verify
assortment against categories

· Review Product Merchandising/Ranking seasonally/when required

· Manage Related Product setup and Group-to-Category setup

· Creating/building out Categories, PIP Thumbnail set up/quarterly updates

· Support content pages/landing pages builds

· Basic HTML coding of content pages and seasonal Home page build

· Home Page set-up and flips

· In charge of the promo process including upload of promo files

· Manage third-party integrations for rich relevance & faceted navigation

· Resolve/fix PIP issues raised by merchants and stores

· Continual review of sites conducting PIP and site scrubs to ensure a seamless and accurate shopping experience

· Support ad-hoc projects as assigned

· Build and maintain relationships based on thorough planning, timely and professional communications, and intelligent problem-solving with internal partners, and cross-functional resources.

Criteria

· Min tertiary qualification and 2 years of e-commerce or related experience

· Ability to make timely decisions, anticipate problems, and provide creative solutions

· Strong affinity for the brands and products

· Proven analytical, business planning, and organizational skills

· Ability to deal with ambiguity and a changing environment

· Experience working in a global business and across multiple time zones

· Strong attention to detail

· Intermediate Excel skills (working knowledge with pivot tables and v-lookups)

We believe in People First.

We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation,
creates healthy and high-performing teams, and delivers superior customer experiences. Our DEI
initiatives prompt associate participation and engagement, aligning with our core vision to reflect the
communities where we do business and put people first.

As an API Functional Business Analyst, you will serve as a key liaison between technical teams and business stakeholders in the successful delivery of API solutions. Your role will involve gathering, analyzing, and documenting requirements to enhance our API offerings, ensuring they meet the business needs and comply with industry standards.

Key Responsibilities:

• Gather and document business requirements for API functionalities from stakeholders.
• Payment Experience is must
• Translate business requirements into functional specifications for technical teams.
• Conduct analysis of existing APIs and provide recommendations for improvement.
• Collaborate with developers to ensure understanding and execution of requirements.
• Define API testing strategies in coordination with the testing team.
• Facilitate discussions on API design, usability, and performance with stakeholders.
• Monitor API performance and propose enhancements based on user feedback and data analysis.
• Maintain comprehensive documentation, including API specifications, user guides, and training material.
• Stay updated with industry trends and best practices regarding API development and implementation.

Qualifications:

• Bachelor's degree in Computer Science, Business Administration, or a related field.
• Minimum 5 years of experience as a Business Analyst with a focus on APIs.
• In-depth knowledge of API technologies, standards, and best practices (e.g., REST, SOAP, JSON, XML).
• Strong analytical skills with the ability to interpret complex data and translate it into actionable insights.
• Experience working with cross-functional teams and translating technical concepts for non-technical stakeholders.
• Excellent communication, documentation, and presentation skills.
• Familiarity with Agile methodologies is a plus.
• Passion for technology and a keen interest in improving business processes through API solutions.

Your contribution to something big

• Mine, model and analyze datasets to drive optimization and improvement of business strategies
• Support in bringing data together and creating insights in the marketing function; work with teams across different country, different functions
  • E.g. Vehicle application Catalogue, vehicle/application/product analysis, Market potential analytics etc.
• Support in digital projects such as eCommerce
• Develop smart and efficient solutions to reporting and data extraction needs using SQL, Python etc
• Prepare analysis and actionable insights that will be used to support or devise new marketing strategies
• Prepare reports and utilize PowerBI for data visualization
• Assist in other ad-hoc analytics projects

Service Analyst

This role is with the IT Service Delivery Team, reporting to the Service Delivery Manager. This team is responsible for Service Operations – the structure and processes which ensure accountability, oversight and auditability throughout the team.

ServiceNow is the platform used by IT and the business for many of their processes/applications. This application is owned and developed by this team.

Main Duties and Responsibilities:

• Change Management, including review new and implemented changes, chair CAB, review change schedule, maintain dashboard, prepare comms.
• Incident Management, including analysing trends, incident workarounds, monitoring aged incidents.
• Major Incident Management, including communication, being part of the Incident Repsonse Team, managing suppliers
• Problem Management, including chairing any problem meetings, managing active problems, highlighting new problems.
• Release Management – liaising with the testers, vendor, tracking features and defects
• Service Request Management – documenting processes, analysing trends, identifying service improvements, working with teams to design new processes
• Continual Service Improvement – being able to highlight areas of improvement for effectiveness and efficiency
• Service Reporting
• ServiceNow – to assist with the day-to-day management of the tool, including working on incidents and requests

Technical Skills & Qualifications Required:

• Good knowledge of ITIL
• Good knowledge of ServiceNow
• Good knowledge/experience of using the Microsoft suite, specifically including SharePoint , Visio and Excel
• Exposure to/familiarity with automation

Competencies Required:

• Excellent interpersonal skills
• Excellent verbal and written communication skills, and ability to communicate with different audiences and write a range of document types – procedures, comms, training modules
• Extremely organised, diligent and methodical individual
• Initiative, willingness to seek and achieve improvements to processes and technology
• Ability to work as part of a team
• Good time management/planning – manages personal workload effectively, sets realistic and achievable targets and delivers those targets
• Sound problem solving and investigative skills
• Desire to follow best practice and development standards as agreed within IT
• Enthusiastic and self-motivated
• Can demonstrate confidence when placed in new or unusual situations
• Commitment to the delivery and improvement of a first class support service
• Keen to learn new skills
• Working location: Central, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

• Education – Bachelors or higher degree preferably in Business or Computer Science IT
• At least 3-5 years working as a Business Analyst.
• Must be organized, able to work with minimal supervision, flexible to switch and work on different projects and manage them in a timely manner
• Business Process Mapping and improvements.
• Experience in writing user stories/requirement specs.
• Basic Data Analytics. Experience in Financial Markets
• Has experience working in projects on Agile methodology (Scrum, Kanban, etc)
• Experience in Credit derivatives or debt instruments

Responsibilities:

• Collect, clean, and transform large datasets for analysis. This may involve working with programming languages such as, SQL, R/Python, JavaScript, etc. to create automated data processing flow. Codes should be clean and well-documented.
• Design, develop, and maintain dashboards and interactive visualisations for data exploration to help end-users make informed data-driven decisions. This includes using analytical tools such as Microsoft Excel, PowerBI, ZOHO and/or Tableau.
• Manage data quality assurance processes to ensure data accuracy and consistency.
• Develop and implement data governance policies and standard operating procedures (SOP) and conduct ad-hoc analysis to answer specific business questions and address challenges.
• Collaborate with stakeholders to define business requirements and translate them into analytical tasks and present analytical findings and recommendations to stakeholders.
• Stay up to date with emerging technologies and tools in the data analytics space and evaluate how they can be used to improve the company's analytics platform and services.

Requirements:

• Degree or Diploma in Computer Science with min 3 years of experience in related field
• Customer-first mentality with a high dose of empathy and passion for the Built Environment,familiarity with IoT (Internet-of-Things) devices and their data streams.
• Familiarity with version control systems (GIT and others), CI/CD practices, testing and migration tools for database and software and understanding of A1 Modelling.
• Experience working with APIs and SQL databases.
• Familar with tools such as PowerShell, Apache Spark, PySpark, etc.

Service Analyst

This role is with the IT Service Delivery Team, reporting to the Service Delivery Manager. This team is responsible for Service Operations – the structure and processes which ensure accountability, oversight and auditability throughout the team.

ServiceNow is the platform used by IT and the business for many of their processes/applications. This application is owned and developed by this team.

Main Duties and Responsibilities:

• Change Management, including review new and implemented changes, chair CAB, review change schedule, maintain dashboard, prepare comms.
• Incident Management, including analysing trends, incident workarounds, monitoring aged incidents.
• Major Incident Management, including communication, being part of the Incident Repsonse Team, managing suppliers
• Problem Management, including chairing any problem meetings, managing active problems, highlighting new problems.
• Release Management – liaising with the testers, vendor, tracking features and defects
• Service Request Management – documenting processes, analysing trends, identifying service improvements, working with teams to design new processes
• Continual Service Improvement – being able to highlight areas of improvement for effectiveness and efficiency
• Service Reporting
• ServiceNow – to assist with the day-to-day management of the tool, including working on incidents and requests

Technical Skills & Qualifications Required:

• Good knowledge of ITIL
• Good knowledge of ServiceNow
• Good knowledge/experience of using the Microsoft suite, specifically including SharePoint , Visio and Excel
• Exposure to/familiarity with automation

Competencies Required:

• Excellent interpersonal skills
• Excellent verbal and written communication skills, and ability to communicate with different audiences and write a range of document types – procedures, comms, training modules
• Extremely organised, diligent and methodical individual
• Initiative, willingness to seek and achieve improvements to processes and technology
• Ability to work as part of a team
• Good time management/planning – manages personal workload effectively, sets realistic and achievable targets and delivers those targets
• Sound problem solving and investigative skills
• Desire to follow best practice and development standards as agreed within IT
• Enthusiastic and self-motivated
• Can demonstrate confidence when placed in new or unusual situations
• Commitment to the delivery and improvement of a first class support service
• Keen to learn new skills
• Working location: Central, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Job Summary: We are seeking an experienced and detail-oriented Network Security Engineer to join our team. The ideal candidate will have hands-on experience in managing and configuring Cisco wireless infrastructure, switches, and routers, as well as proficiency with Palo Alto and Checkpoint Firewalls.

Key Responsibilities:

• Cisco Wireless Infrastructure Management:

o Configure, deploy, and manage Cisco wireless access points and controllers to ensure reliable wireless network connectivity.

o Troubleshoot and resolve issues related to wireless network performance, coverage, and security.

o Managing the Cisco ISE.

• Cisco Switches and Routers Management:

o Install, configure, and maintain Cisco switches and routers for optimal network performance.

o Perform network troubleshooting, identify bottlenecks, and implement solutions to ensure network reliability.

• Firmware Upgrades:

o Upgrade firmware for wireless devices, routers, and switches as part of regular network maintenance and improvement.

o Ensure minimal disruption during firmware updates and troubleshooting any issues that arise.

• Network Monitoring with SolarWinds:

o Utilize SolarWinds for continuous monitoring of the network infrastructure, including switches, routers, and wireless systems.

o Respond to alerts, troubleshoot network issues, and optimize network performance based on monitoring data.

• Firewall Management (Palo Alto, Checkpoint):

o Configure and maintain Palo Alto and Checkpoint firewalls to ensure network security and integrity

o Monitor firewall performance, implement policy changes, and respond to any security incidents or alerts.

Required Skills and Qualifications:

• Proven experience in managing and configuring Cisco wireless infrastructure, switches, and routers.

• Strong knowledge and hands-on experience with SolarWinds network monitoring tool.

• Proficiency in managing Palo Alto and Checkpoint firewalls.

• Strong troubleshooting skills for network and security-related issues.

• Ability to perform firmware upgrades for network devices and equipment.

• Familiarity with network security practices and protocols.

• CCNP (Cisco Certified Network Associate) certification or equivalent is a plus.

• Experience with network documentation and creating network diagrams.

Preferred Skills:

• Advanced Cisco certifications (CCNP) or equivalent.

• Knowledge of other network security platforms.

• Experience in implementing network automation or orchestration tools.

This Data Analyst role is critical for establishing robust data processes, maintaining data integrity, and supporting the company’s efforts toward leveraging high-quality data for decision-making and AI transformation. Key responsibilities include:

1. Creating Data Processes: Develop procedures for data entry, database integration, and sharing to standardize processes, prevent data duplication or corruption, and ensure long-term data preservation.
2. Protecting Data: Maintain data integrity by identifying and removing duplicates and imperfections, ensuring efficient database functionality. Assess data security risks and monitor usage to prevent breaches.
3. Managing Data Lineage: Track data origins and uses to facilitate issue resolution, ensuring accurate and reliable data.
4. Maintaining Data Quality: Use customer feedback to develop systems for high-quality data, providing actionable insights for better decision-making. Regularly report metrics, track issues, and make recommendations to management.

Key Responsibilities:

• Master Data Management:
  Oversee global master data lifecycle processes, including creation, validation, and deactivation for ERP and CRM systems.
  Develop and enforce data governance policies and procedures.
  Ensure data quality and integrity across systems.
• Process Improvement:
  Suggest or support process improvements and best practices in data management.
  Conduct regular data audits and quality assessments.
• Training and Support:
  Provide training and support to staff on data management practices.
  Resolve data-related issues and discrepancies within systems.
• Documentation:
  Maintain documentation for data management processes and policies.
  Translate business requirements into data modeling solutions and infrastructure.
• Data Operations:
  Responsible for data migration and standardization across the organization.
• Data Visualization and Reporting:
  Develop and maintain data visualizations and reports to support decision-making.
  Collaborate with stakeholders to define reporting needs and ensure alignment with business objectives.
  Utilize tools like Power BI to create dashboards and deliver insights in an accessible format.

Minimum Qualifications

• Education:
  Bachelor’s degree in Information Technology, Business Administration, or a related field.
• Experience:
  3-5 years of experience in master data management or a similar role.
  Proficiency in Microsoft SQL Server with advanced SQL query skills.
  Strong understanding of data architecture and governance principles.
• Skills:
  Proficiency in data management tools (e.g., MSSQL Server Management Studio, Power BI, Excel).
  Strong analytical and problem-solving abilities.
  Excellent communication and interpersonal skills.
  Attention to detail and a commitment to data accuracy.

Preferred Qualifications:

• Experience using RapidStart tools and Configuration Packages for Dynamics Navision and/or Business Central.

Service Analyst

This role is with the IT Service Delivery Team, reporting to the Service Delivery Manager. This team is responsible for Service Operations – the structure and processes which ensure accountability, oversight and auditability throughout the team.

ServiceNow is the platform used by IT and the business for many of their processes/applications. This application is owned and developed by this team.

Main Duties and Responsibilities:

• Change Management, including review new and implemented changes, chair CAB, review change schedule, maintain dashboard, prepare comms.
• Incident Management, including analysing trends, incident workarounds, monitoring aged incidents.
• Major Incident Management, including communication, being part of the Incident Repsonse Team, managing suppliers
• Problem Management, including chairing any problem meetings, managing active problems, highlighting new problems.
• Release Management – liaising with the testers, vendor, tracking features and defects
• Service Request Management – documenting processes, analysing trends, identifying service improvements, working with teams to design new processes
• Continual Service Improvement – being able to highlight areas of improvement for effectiveness and efficiency
• Service Reporting
• ServiceNow – to assist with the day-to-day management of the tool, including working on incidents and requests

Technical Skills & Qualifications Required:

• Good knowledge of ITIL
• Good knowledge of ServiceNow
• Good knowledge/experience of using the Microsoft suite, specifically including SharePoint , Visio and Excel
• Exposure to/familiarity with automation

Competencies Required:

• Excellent interpersonal skills
• Excellent verbal and written communication skills, and ability to communicate with different audiences and write a range of document types – procedures, comms, training modules
• Extremely organised, diligent and methodical individual
• Initiative, willingness to seek and achieve improvements to processes and technology
• Ability to work as part of a team
• Good time management/planning – manages personal workload effectively, sets realistic and achievable targets and delivers those targets
• Sound problem solving and investigative skills
• Desire to follow best practice and development standards as agreed within IT
• Enthusiastic and self-motivated
• Can demonstrate confidence when placed in new or unusual situations
• Commitment to the delivery and improvement of a first class support service
• Keen to learn new skills
• Working location: Central, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

About Us!

The mission of Housing & Development Board (HDB) is to provide affordable, quality housing and a great living environment where communities thrive. To achieve its mission, HDB aims to be data-driven to the core and adopt evidence-based decision making in developing better housing policies service, improving service delivery, and optimising operations.

What Will You Do?

As a System Analyst (MuleSoft), you will provide architectural oversight and ensure best practices in the delivery of integration services. Your key responsibilities will include:

• Collaborating with stakeholders to validate and gather business requirements, ensuring alignment with the project’s goals and objectives.

• Providing architectural oversight to ensure best practices in the delivery of integration services.

• Creating and utilizing patterns and frameworks as part of an overall software architecture blueprint.

• Designing integration solutions tailored to the organization’s needs, including understanding business requirements, selecting appropriate MuleSoft components, and crafting an architecture that ensures scalability, flexibility, and security.

• Developing and executing API strategies, defining standards, best practices, and guidelines for API development to promote reusability and consistency across the organization.

• Establishing integration governance policies to maintain the quality and consistency of integrations, including defining data mapping standards, error handling procedures, and ensuring compliance with industry regulations.

• Optimizing integration performance by monitoring system health, identifying bottlenecks, and implementing enhancements to ensure optimal data throughput and response times.

• Documenting integration solutions, creating API documentation, and conducting knowledge-sharing sessions to ensure that expertise is transferred to the broader team.

You will be a Great Fit if you:

• Strong background in Computer Science, Computer or Electronics Engineering, Information Technology, or related technical discipline.

• At least 5 years of experience working with relevant integration tools such as middleware, ESB, ETL, and API Gateway.

• Extensive hands-on experience (at least 3 years) in design and execution of medium and large-scale MuleSoft implementation and support projects, including core components and capabilities such as ESB, APIM, Flex Gateway, Anypoint Monitoring, Filtering & Exception Handling.

• MuleSoft Certified Platform Architect (MCPA) certification preferred.

• Proven experience with designing and implementing large scale MuleSoft integrations in multiple hosting and deployment architectures.

• Strong understanding of designing integration solutions that meet business requirements and ensure scalability, flexibility, and security.

• Ability to develop and execute API strategies, promoting reusability and consistency across the organization.

• Experience establishing integration governance policies, including data mapping standards, error handling procedures, and ensuring compliance with industry regulations.

• Proficiency in optimizing integration performance by monitoring system health, identifying bottlenecks, and implementing enhancements.

• Strong documentation skills to create integration solutions, API documentation, and conduct knowledge-sharing sessions.

• Possess good communication skills, ability to articulate technology concepts, participate in discussions on requirements with stakeholders

• Excellent problem-solving skills and the ability to work in a fast-paced, collaborative environment.

Good to Have:

- Great Attitude to bring the best out of our team

- Team Player; we work together as a team

- Autonomous

- Take ownership

- Eagerness to learn and

- Impart new skills, exhibit structured and analytical thinking

Successful candidates will be offered a 1+1 year contract in the first instance. Conversion to perm is dependent on good performance.

Find out more about a career with HDB at www.hdb.gov.sg/cs/infoweb/about-us/careers

Entry level applicants are welcomed to apply.

Please apply for the job through the Careers@Gov job portal as linked:

https://www.careers.hrp.gov.sg/sap/bc/ui5_ui5/sap/ZGERCFA004/index.html#/JobDescription/15442743/67c5b17f-30f4-1eef-b29d-5a77082cc20d

Roles & Responsibilities

• Update monthly and weekly reports:
• Financial (billing of the operation, monitor deviations & improve reliability, support customer on cost controlling request)
• Operational (KPI, improvement of reporting accuracy, reporting of productivity, consistency)
• Improve these reports
• Automation
• Delegation to operations once they are easy-to-play solution
• Follow-up on customers ad-hoc requests (data inconsistency, new reports’ needs, spot analysis)
• Take part of the continuous improvement actions
• Warehouse Management System improvements
• Global program of lead-time reduction
• Global program of efficiency improvement (5S, lean management)

Requirements

• Bachelor/Master of Science in Supply Chain Management
• Strong in data crunching and analysis
• Excellent command of Excel and Access, SQL queries and database management structure
• Basic knowledge in lean management, Six Sigma, 5S
• Good communication skills

About Us!

The mission of Housing & Development Board (HDB) is to provide affordable, quality housing and a great living environment where communities thrive. To achieve its mission, HDB aims to be data-driven to the core and adopt evidence-based decision making in developing better housing policies service, improving service delivery, and optimising operations.

What Will You Do?

As a System Analyst (Salesforce) , you will leverage your subject matter expertise to design and implement robust, scalable, and secure Salesforce solutions. Your key responsibilities will include:

• Collaborating with stakeholders to validate and gather business requirements, ensuring alignment with the project’s goals and objectives.

• Providing solution blueprinting and mapping Salesforce features to business requirements, ensuring alignment with CRM and SFDC best practices.

• Design solutions to integrate Salesforce with existing HDB systems and Whole-of-Government (WoG) components/services.

• Developing data integration, data migration, and continuous delivery strategies, and applying Continuous Delivery practices for Salesforce solutions.

• Delivering best practice advice and recommendations, often extending beyond Salesforce to overall systems architecture and product strategy.

• Quantifying cost for Salesforce solutions and providing cost suggestions, including licensing costs.

You will be a Great Fit if you:

• Strong background in Computer Science, Computer or Electronics Engineering, Information Technology, or related technical discipline.

• Extensive experience (at least 3 years) in design and execution of medium and large-scale Salesforce implementation and support projects. Bonus to have Public Sector Solutions experience. (Omnitstudio, Business Rule Engine & etc).

• Strong knowledge of Salesforce Platform especially in Service Cloud, Experience Cloud.

• Strong analytical skills to translate business requirements into well architected solutions that best leverage Salesforce Platform.

• Proficiency in Apex, Visualforce, LWC, and Salesforce integrations.

• Skilled in designing complex data models and capable of executing large-scale data migrations.

• Salesforce certifications such as Salesforce Certified Application Architect or Salesforce Certified.

• Excellent understanding of Salesforce Sharing Security: Profiles, Permission Sets, Roles, Record Visibility, etc.

• Expertise in defining business processes using Salesforce best practices.

• Proficiency in designing and building user-centric solutions with Salesforce to drive user experiences and unlock business capabilities.

• In-depth knowledge of different integration patterns and best practices, such as events, synchronous vs. asynchronous messaging, peer-to-peer, publish-subscribe, distributed logs, and RESTful APIs.

• Capability to recommend the most suitable technical options and clearly explain the rationale and trade-offs associated with these choices.

• Strong understanding of enterprise security design to integrate Salesforce with Identity Providers and design authentication/authorization flows.

• Experience in developing data integration, data migration, and continuous delivery strategies.

• Possess good communication skills, ability to articulate technology concepts, participate in discussions on requirements with stakeholders

• Excellent problem-solving skills and the ability to work in a fast-paced, collaborative environment.

Good to Have:

- Great Attitude to bring the best out of our team

- Team Player; we work together as a team

- Autonomous

- Take ownership

- Eagerness to learn and

- Impart new skills, exhibit structured and analytical thinking

Successful candidates will be offered a 1+1 year contract in the first instance. Conversion to perm is dependent on good performance.

Find out more about a career with HDB at www.hdb.gov.sg/cs/infoweb/about-us/careers

Entry level applicants are welcomed to apply.

Please apply for the job through the Careers@Gov job portal as linked:

https://www.careers.hrp.gov.sg/sap/bc/ui5_ui5/sap/ZGERCFA004/index.html#/JobDescription/15442627/67c5b17f-30f4-1eef-b29d-49b0d4fce20d

What you will do:

As a Pricing Analyst, this role will be responsible for supporting the Product and Sales organizations with price administration and quote analysis. To be successful, this role requires technical and application knowledge to administer ERP system prices and discount structures as well as the ability to conduct price and margin analysis.

In addition to the primary responsibilities as pricing analyst, this role will also serve as a lead in defining areas of opportunities to better align pricing structure and efficiency. This will require working with various teams on continual improvement projects intended to simplify quoting process and improve overall price administration.

How you will do it:

• To maintain pricing in various ERP systems for Fire Suppression, Fire Detection and Controls
• Work with the regional pricing teams to define and monitor procedures necessary to ensure consistency across pricing actions and decision-making
• Operate as part of a focused pricing organization (matrix) embedded in the business
• Regularly conduct pricing and process analyses to identify opportunities for improving business performance

What we look for:

• Experience with pricing systems and administration, preferably SAP
• Advanced Microsoft Excel skills, familiarity with tools like SQL, Power Query, Power BI, or Tableau is added advantage
• Strong analytical skills/comfort with managing and analyzing data
• University degree or equivalent combination of education and experience
• Communication and influence ability to gain buy-in/ commitment from stakeholders
• Confident and comfortable in leading discussions with business partners
• Ability to identify and prioritize key issues in order to resolve roadblocks
• Technical skills - Broad experience with sales, sales support and/or customer relationship functions preferred
• In addition to pricing, should be knowledgeable in sales process (quote to delivery)
• Experience with ERP and/or Pricing systems

What we offer:

• Competitive salary
• Paid vacation/holidays/sick time
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

As a Finance Analyst on the Assembly & Test Finance team, supporting MSB Site Assembly & Test Manufacturing Operations, your primary focus will be providing effective operational finance support through performing cost financial reporting, and supporting the reporting processes through data management and data analytics.

You will be partnering with various teams, including not limited to Global Finance teams as well as Global Operation Cost teams and Engineering teams to provide timely and insightful analysis.

WORKING THROUGH STANDARD COSTING, PLANNING AND REPORTING FOR ASSEMBLY & TEST MANUFACTURING SUPPORT

- Perform Monthly Closing and Quarterly Budgeting for Standard Cost for Mfg Operations

- Monthly review and analysis of actual variances as compared to standard costs

- Quarterly review and analysis of projected process costs and comparison to prior plan(s) and established goals and benchmarks

- Support the business planning cycle through data analysis and participation in the budget process.

- Monthly review of reporting to ensure consistent capture of data to enable internal and external benchmarking efforts

- Ongoing support of management information requests and special projects as assigned by management

- Ensure ongoing consistency and relevance of data that is made available to Manufacturing management

- Continuously work to improve the coordination and communication amongst the various sites and global finance teams

- Prepare and analyze monthly expenses and cost per part fluctuation

- Present to key business partners with an appropriate format with proper level of details

- Participate in governance of SOX and Management Process Controls.

PROVIDING EFFECTIVE REPORTS & DASHBOARDS THROUGH DATA ANALYTICS AND DATA VISUALIZATION
- Support and perform testing on new systems and enhancements of existing systems

- Ensure data quality to effectively support the business processes, and identify new ways to streamline processes

- Organise and transform information into comprehensible data structures

- Use data mining to extract information from data sets and identify correlations and patterns

- Design new reports and dashboards to present data based on business requirement

- Data visualization and communication to stakeholders on the data contents by using interactive formats

SYSTEMS EXPERIENCE BENEFICIAL TO SUCCESS IN THE ROLE:
- SAP, Excel, PowerPoint,, Power BI, Tableau, SQL

SKILLS REQUIRED:
- Data analytics and visualization

- Critical thinking and Problem solving Skills

- Multi-tasking and time management

- Communication and presentation skills

- Collaboration

- Pay attention to details

REQUIREMENTS:
- Minimum 2-3 years Financial Experience

- Bachelor’s degree in Accountancy, Finance, Statistics preferred

- Familiarity with costing, accounting & enterprise reporting systems (SAP, TM1, Power BI, Tableau preferred)

- Solid understanding of data sources, data organization, relational databases, and data analysis techniques

Responsible for developing, interpreting and implementing financial concepts for financial planning and control. Performs technical analysis to determine present and future financial performance. Gathers, analyzes, prepares and summarizes recommendations for financial plans, acquisition activity, trended future requirements, operating forecasts, etc. Performs economic research and studies in the areas of rates of return, depreciations, working capital requirements, investment opportunities, investment performance, and impact of governmental requirements.

working location: Changi

Duties:

- Screening passengers at designated zones

- Manual bag checks

- Operate security screening equipment

- X-ray screening of checked luggage

- Other airport security-related tasks

Requirements:

- Education: N Levels / O Level / WPLN Level 3 or Level 4

- Shift pattern: 4 working days with 2 days off or 5 working days with 1 day off

- 12-hour permanent shifts

*Able to start work within short notice will be highly advantageous.*

Please be notified that only shortlisted candidates will be notified

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

EA Personnel Name: YEO AHN AHN

EA Personnel No: R22109014

EA License No: 21C0845

Join our global team to help design, implement, improve, and operate our worldwide Internet Breakouts as well as the VPN Services for Bosch Users and partners. Ensure that the security infrastructure deployment and configurations align with industry standards, compliance requirements, and organizational security policies. Provide Level-2/Level-3 Support for our service portfolio, including shared on-call duty (remote). Collaborate closely with our Architects, Engineers, internal customers, partners, and stakeholders. Initiate, manage, and implement changes to our security infrastructure.

Responsibilities:

• Design, implement, and operate worldwide Internet Breakouts and VPN Services for Bosch Users and partners.
• Ensure security infrastructure deployments and configurations comply with industry standards, organizational policies, and compliance requirements.
• Provide Level-2 and Level-3 support for the service portfolio, including participation in shared on-call duty (remote).
• Work closely with Architects, Engineers, internal customers, partners, and stakeholders.
• Initiate, manage, and implement changes to the security infrastructure.