Responsibilities:

• Develop and implement comprehensive user experience strategies aimed at enhancing company monetization, focusing on key user experience metrics such as product/service quality, user engagement, renewals, and referrals.
• Lead operational strategies for monetization teams to drive high-quality performance and results.
• Act as a primary support contact for customer-facing teams (Customer Success, Curriculum), enabling them to deliver superior user experiences.
• Continuously refine strategies and SOPs to optimize the workflows of customer-facing teams, improving team productivity and efficiency.

Requirements:

• Bachelor’s degree required;
• Proven expertise in data analysis, with strong communication and problem-solving skills.
• Demonstrated project management skills with a goal-oriented, user-centric mindset.
• 3-5+ years of experience in data-driven operational roles.
• Skilled in managing escalated cases and delivering appropriate customer resolutions.
• Excellent team player with the ability to collaborate effectively with diverse stakeholders
• Proficient in using CRM systems and related tools.

Job Description:

• Bachelor’s Degree in Banking & Finance/ Business Management or related field.
• Preferably 1-2 years’ relevant experience in a Finance Institution, Audit or Consultancy firm.
• Fresh grads with relevant internship experience in Finance, Audit or Consultancy may apply.

Essential:

• Above average Excel skills (Advance formulas, pivot tables, power query, building of reporting dashboard). Strong in data analysis using excel.
• Excellent internal communications, written and verbal communication skills.
• Possesses strong analytical and troubleshooting skills.
• Strong Attention to details. Understand the importance of data discipline.
• Willing to learn attitude.
• Able to handle confidential data in a professional manner.
• Good experience in managing/responsible/implementing business process improvement.
• Experienced as a PMO support in Bank Projects will be a plus.

Responsibilities:

• Create PR/GR/Extract reports using SAP system.
• Process invoice payments.
• Financial Data Management - Ensuring accurate/up-to-date data entries.
• Work with various senior managers to monitor utilization of budget.
• Aids in software, hardware contracts renewal and budget oversight.
• Aids in project budget oversight.
• Prepare monthly financial dashboard reports.
• Asset Management – Manage laptops inventory, issuance, write-off of assets, etc.
• Other Finance/Asset Management related ad-hoc tasks as directed by the Finance Lead

Job Summary:

We are seeking a meticulous and driven Data Analyst to join our Contact Center team. This role involves analyzing data to support operational decision-making and drive process improvements within our contact center. The ideal candidate will be adept at extracting, cleaning, and interpreting data, with the goal of enhancing customer experience, efficiency, and overall performance.

Key Responsibilities:

• Extract, clean, and consolidate data from multiple sources to produce daily, weekly, and monthly reports.
• Write and optimize SQL queries for efficient data retrieval.
• Respond to ad-hoc data requests from projects and management, delivering timely and accurate insights.
• Collaborate with developers to automate reporting processes.
• Serve as a point of contact for project data-related inquiries.
• Analyze contact center performance metrics, including call volumes, response times, and customer satisfaction.
• Develop and maintain dashboards and reports to monitor key performance indicators (KPIs).
• Identify trends and patterns in data to guide strategic and operational decisions.
• Work with management and various departments to derive actionable insights and recommendations.
• Support the rollout of process improvements based on data insights.
• Ensure the accuracy and integrity of data across all reporting.
• Assist with demand forecasting and capacity planning using historical data trends.
• Stay informed about industry best practices and emerging technologies in data analysis.
• Perform other related duties as assigned by management.

Qualifications and Skills:

Education: Bachelor’s degree in Business, Computer Science, Mathematics, Data Analytics, or a related field.

Experience: 1–3 years of experience in data analysis, ideally in a contact center environment.

Technical Skills: Proficient in data analysis tools such as Excel, SQL, and Python. Experience with data visualization platforms, including Tableau, Power BI, or AWS QuickSight.

Communication: Strong written and verbal communication skills; able to effectively present insights and recommendations.

Problem Solving: Detail-oriented with strong analytical and critical-thinking skills.

Self-Motivation: Proactive and able to work independently with minimal supervision.

Time Management: Excellent organizational skills with the ability to manage multiple priorities and perform under pressure.

Quality Focus: High attention to detail, ensuring data accuracy and integrity.

Knowledge of Analytics: Familiarity with statistical analysis, modeling, and data visualization techniques.

Responsibilities

Automate CFD Market Making trading strategies and develop scripts for trade execution.

Backtest trading strategies and algorithms.

Write test cases and user requirements for IT systems.

Conduct User Acceptance Testing (UAT).

Troubleshoot production issues and follow up with relevant stakeholders until resolution.

Requirements

Degree in any discipline, programming background preferred.

Prior work experience of at least 1 year in securities dealing / trading is preferred.

Proficiency in the major programming languages like VBA, C++.

Knowledge of risk and hedging concepts.

Certifications in CMFAS M1a, M5 & M6 and M6a is an advantage.

• Identify the areas of improvement to reduce time to delivery avoiding manual errors.
• Maintain, manage and modify all software systems, tools, and applications.
• Coordinate with developers to build and implement technology solutions.
• Provide testing support to meet DITSCAP, DII COE, JTA-A, and DoD standards.
• Knowledge of databases, system security and troubleshooting recommended.
• Preparation of documentation to cover each SDLC stages (e.g. Functional spec, test cases etc).
• Enhance system to deliver Change workflow functionality
• Rollout the solution to all environments across different environments.
• Excellent communication skills and problem-solving abilities are essential.

Position Summary

The Lab Analyst will be working in the Analytical Service Laboratory in compliance with ISO/IEC 17025 standards, plays a multifaceted role that encompasses precise chemical analysis, adherence to quality management systems, assist in the analytical method development, handling LIMS platform and active participation in production-related activities. This position is designed to contribute to the laboratory's commitment to ISO/IEC 17025 standards and involve in CAPA for sample analysis while also supporting production processes to meet organizational objectives.

Major Position Responsibilities

The Lab Analyst, will be responsible for maintaining compliance of laboratory activities with Employee Health and Safety (EHS) requirements which includes adhering to all quality and the laboratory's standard operating procedures, including those for calibration and maintenance of equipment and performing routine maintenance on laboratory equipment and instruments. The Lab Analyst works with minimum supervision and independently in the laboratory, plant and/or manufacturing area, he/she will also be able to coach and collaborate with junior staff including the production team or other teams in the organization when required. He/she is a team player that can work independently, organized, and possesses good analytical and communication skills. In addition, the Lab Analyst should implement continuous improvement initiatives and activities for the laboratory.

Principal Duties and Responsibilities

• Perform daily analysis of internal and external samples including urgent analysis requirements to support plant product, IQC,Raw materials samples, onsite plant UPW monitoring.
• Perform analysis qualitative and quantitative chemical analyses or chemical experiments in laboratories for quality or processcontrol or to develop new products or processes.
• Daily calibration/standard preparation, analytical instrument tuning and performance monitoring, performmaintenance/troubleshooting when necessary and keep track on the parts/consumables.
• Data key in LIMS, make calculations and interpret test results to determine if process changes are needed.
• Chemical inventory and waste disposal management.
• Set up, operate, and maintain laboratory instruments and equipment, such as spectrophotometers, chromatographs, and flameionization detectors.
• Clearly labelling of all chemicals for storage and disposal of chemicals in a safe and responsible manner.
• Keep accurate and up-to-date records of all calibrations and maintenance.
• Performs other duties as assigned by the Lab Manager.

Education Background and Experience

• Min. Diploma in Chemistry or chemical-related discipline
• 3-4 years of experience in the chemical manufacturing industry.
• Possess knowledge and experience in 1- 2 years ICPMS/OES.
• Possess some experience supervisory skills or competency in ISO/IEC 17025
• Experience in writing SOP.
• Possess skills in method validation.
• Gas Chromatography FID detector skills will be an added advantage.
• Must have experience in analytical laboratory setting.

Other information:

• Able to differentiate colors for work purposes
• Able to handle acid/base chemicals and solvent for work purposes
• Clean room and non-clean room area in laboratory.
• Protective clothing, such as gloves, aprons, and safety glasses, are worn usually while working in a chemical laboratory.
• May need to enter plant or manufacturing area for Online measurement Ultra-pure water monitoring and retain sample storage area.
• Working overtime when required

Our Aluminium team has an exciting role they are currently recruiting for. They are seeking a talented, and highly motivated Principal Analyst to work from our Singapore office to build our understanding of the Southeast Asian market and develop and support our growing relationships in the region. The Principal Analyst will also lead and contribute to our market reports and provide insightful analysis and price discovery across the aluminium primary and recycled metal products. Knowledge of other parts of the aluminium value chain would be a benefit for this role also.

The successful candidate will be able to build relationships across the industry, with the company’s commercial teams and build cross commodity synergies for the region. The successful individual will need to be fluent in English, with strong written and verbal skills, with excellent communication skills to build relationships. Having an analytical mind-set with the ability to get to grips quickly with the intricacies and complexities of the data that drive our business and strategy, will be key to the success of this role. The Principal Analyst will need to be comfortable and confident when speaking and presenting to market participants, and demonstrate diligence in workflow processes for price discovery, and capable of creating high quality, insightful industry analysis.

Reporting into the Head of the Aluminium Primary and Recycled teams within the Aluminium Group, this role demands a high level of commercial acumen with the ability to forge a strong network of contacts and understand and deliver client value. The successful candidate must be able to work effectively and collaboratively in an international team of market analysts and deliver to tight deadlines. This is a great opportunity for a Principal Analyst with experience to deliver exceptional external client engagement and will provide the opportunity to become an integral part of a dynamic, supportive, and truly international team.

Candidates should be degree educated (Undergraduate and Masters) – The undergraduate degree (first or 2:1), should be from a top British university, or equivalent level qualification from a leading university outside of the UK. Qualifications will ideally be in Economics or another numerate discipline. The role will also require a level of international travel, so candidates need to be comfortable with this. As a global Company we work across multiple time zones, so a degree of flexibility will be needed.

Key Responsibilities & Accountabilities

Client engagement and Product development

• Build contacts across the region to provide commercial opportunities and market insights
• Establish an informed and independent view of market trends and industry developments across the aluminium value chain
• Engage with the market to develop and maintain a comprehensive understanding of aluminium markets
• Help CRU's price discovery process by seeking to obtain prices of key aluminium products

Communication

• Create and communicate data driven analysis of market developments and issues that are compelling, logical, and cohesive to senior industry executives
• Communicate with sales to develop plans for commercial growth in the region

Minimum Required Qualifications

• A top degree (first or 2:1) from a top British university or equivalent level qualification from a leading university outside of the UK
• Further degree (Masters’ degree would be beneficial)

Knowledge & Experience

• Several years’ experience of the aluminium industry
• Strong background in business and/or economics
• Strong quantitative background and a creative thinker based on a robust approach to data/modelling
• Experience of managing or leading analysis within an organisation
• Exposure working across multi-locations with different cultures would be beneficial

Skills & Competencies

• Goal-oriented, with a high level of energy and enthusiasm; able to operate efficiently, effectively, and professionally within a fast paced, dynamic and results driven business environment
• An analytical mind-set and able to get to grips quickly with the intricacies and complexities of the economics and data that drive our business and strategy
• Approachable, with a positive and collaborative attitude and a genuine interest in developing the team to be the best in the industry – delivering value to our clients
• Lead by example in terms of work ethic and commitment to exceeding clients’ expectations
• Enthusiastic regarding delivering the highest quality support and research and analysis to clients.
• High level of corporate awareness, able to understand the wider business context and demonstrate a commitment to supporting cross-organisational activities
• A confident and strong speaker with exceptional interpersonal skills, able to communicate clearly (both verbally and in writing), and build and maintain trusted and collaborative relationships at all levels

Technical & Other Skills

• Excellent communication skills
• Excellent IT skills including the use of MS Office (Word, PowerPoint, Outlook)
• Fluent written and spoken English

Supervisory Responsibility

Product area management would be part of role

This Job Description sets out key responsibilities of the role and is not intended to be an exhaustive list of tasks and duties. The Company reserves the right in its sole discretion to vary the responsibilities from time to time depending on the needs of the business and without changing the general character of level of the position.

About the Client

Our client is one of the reputed MNC firms in Singapore

Responsibilities

• Responsible for installing, configuring, testing and maintaining Informatica PowerCenter software
• Responsible for reviewing and understanding requirements and translating them into high-level and low-level documentation including source to target mapping
• Responsible for building of data mappings, sessions and workflows to meet requirements (Informatica 10.x or higher)
• Responsible for development of job schedules that integrate the upstream and downstream systems (e.g. Control-M)
• Responsible for unit testing, debugging, and performance testing, with key focus on data accuracy and integrity
• Accountable for on-time delivery of all documentation, design, build, testing, and deployment according to the work breakdown structures
• Work with production support teams as required to support production activities, including production migrations, continuity testing, environment migration activities
• Must have impeccable written and oral communication skills down to the mapping documentation level

Key skill Requirements

• Minimum 4 years or above with the relevant experience
• Proficiency in Informatica PowerCenter 10.x or higher preferably in a Unix (Linux/AIX) environment with AS400/Oracle sources and targets.
• Must have experience in Oracle 19c or higher (SQL*Plus, PL/SQL)/Experience in Unix Shell Scripting (Linux/AIX)
• Experience Job scheduling tools like Control-M
• Good to have experience in Change Control Management tools & Visio
• Have experience on all stages of Software Development Life Cycle (SDLC)
• Able to do requirement gathering, impact analysis, ETL mapping, build, unit testing, support SIT/UAT/Production.

Interested candidates, who wish to apply for the above position, please send in your resume to: [email protected]

We regret to inform that only shortlisted candidates will be contacted

PERSOLKELLY Singapore Pte Ltd
EA License No. 01C4394
EA Registration No. R1547247 (Jyothi Chandrakanth Kamath)

**********************************

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an emailto let us know. Please feel free to contact us if you have any queries.

All parties involved in any form of workforce engagement are to strictly adhere to prevailing regulations and laws that govern local fair employment practices, and to invest reasonable efforts in building a strong Singaporean core workforce, recruit and select candidates based on merit and prohibit discrimination based on age, race, gender, religion, marital status and family responsibility or disability. For more information, please refer to MOM and TAFEP websites.

**********************************

Experience: 6-9 Years

Role: Business Analyst

Key Domain/ Technical Skills:

- Adaptable, Eager to learn, Great team player

- Preferably with some simple technical IT related skills

- Trade Finance prior experience is preferred

Key Responsibilities:

Stakeholder Relationship Management
a. Acts as a trusted advisor for business for all new business demands requiring technology or operations enablement / solution
b. Prioritize business requests and co-create Business Roadmap with business segments
c. Supports Biz T&O Head for project pipeline, pre-project planning activities, QR prioritization
d. Supports effective business change by building relationships with business leaders, technology and operational business partners

2. High Level Solutioning
a. Develop high-level solution to illustrate feasibility of achieving target business outcomes
b. Aligning high-level solution with organizational technology roadmap and strategy working in consultation with enterprise architecture and business technology services teams
c. Work effectively with the business users and internal technology teams to ensure all aspects of the business requirement is defined and analysed
d. Initiate the implementation plan for Group T&O projects. This will include all activities that the business needs to do to prepare for new operation process and technical components.

3. Change Implementation Planning & Management
a. Undertake scoping and evaluation of new initiatives. Defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation
b. Collaborate with cross-functional and technical teams including business analysts, solution architect, business technology services teams, and testing teams to define/clarify requirements
c. Work with business technology services team on the smooth delivery of the solution
d. Review Test Scenarios, help plan and support the user acceptance testing and help address any issues. Ensures that there is a business perspective on how the new operations and technical capabilities will be delivered to the business.
e. Spot potential problems, recognize the risk impact and propose risk mitigation strategies.

4. Managing RUN
a. Manage the communication and regular updates to business stakeholders on ‘critical’ production incidents and problems impacting customer and business operations
b. Regular review with business on system stability, responsiveness, production incident, problem tickets including identification of root cause.
c. Track for continuous improvement. Ensure early identification and resolution of challenges impacting BAU systems.
d. Monitoring the fulfilment of service levels between GTO and the business segments and highlighting required actions to close gaps where needed

5. Sustainable Improvements
a. Build a sustainable process for measuring benefits to ensure T&O resources are aligned to business initiatives which provide the highest ROI.
b. Improve systems by studying current practices; designing modifications.

Key Requirements:

Job Requirements

• Strong business domain knowledge in banking (Trade Finance)
• Strong quantitative, analytical, problem solving and process design skills that can translate analysis into solutions that meet business objectives
• Understanding of technology and operational processes across functions / departments in the bank/market.
• Resourceful team player
• Familiar with change management processes and project management fundamentals
• Outstanding communications, influencing, negotiating and persuasion skills
• Passionate, diligent and resilient individual with ability to thrive in ambiguity
• Experience in scoping and evaluation – Defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation
• Bachelor’s degree in engineering/ business/ finance or equivalent
• Minimum 5-8 years of relevant banking and/or consulting experience

Job Requirements:

• Degree/ Diploma in Computer Science/IT, Engineering or equivalent.
• Must have 8 – 10 years in IT Security and 3- 5 Cybersecurity experience, responding to IT Security incidents/ monitoring.
• Must have minimum 3-5 years of experience in Cloud Infrastructure services for Amazon, Ali cloud or Google including Cloud Security.
• Mandatory experience in full life cycle of Incident Handling with minimum 3-5 major incident handling, reporting and resolution.
• Good to have GIAC Certified Incident Handler (GCIH), GIAC Certified Intrusion Analyst (GCIA) or GIAC Certified.
• Good to have experience in security tools SIEM, EDR, SOAR, UEBA, VA etc.
• Must have experience in internal / external stakeholder management.
• Excellent Written and Verbal Communication Skills.
• Ability to Work Independently

Job Responsibilities:

• Security solution implementation (Products such as SIEM, SOAR, Threat Intel, EDR, BAS, ASM).
• Documentation for project requirements.
• Follow project implementation lifecycle.
• After sales support such as product incident escalation and technical support (24x7 SLA).
• Conduct user training and knowledge transfer session.
• Integration and customization of security solutions.
• Keen in cyber security domain.

Job requirements:

• Strong analytical, problem solving, communication and interpersonal skills.
• Computer Science/Computer Engineering/Information Engineering or equivalent discipline.
• At least 1-2 years’ experience in security system integrator environment.
• Knowledge in programming
• Basic knowledge on networking such as TCP/IP, firewall, switching and routing.
• Working knowledge on various operating system.
• Working knowledge in Database Platform.
• Basic knowledge in PCI/MAS TRM/IM8 compliance (Good to have).
• Working Knowledge in Coding/scripting (YARA-L, Python, Powershell, YAML, XML, etc).
• Basic knowledge in Cloud Services (AWS/AZURE/GCP) with knowledge on containers, stacks, Kubernetes, Dockers (Good to have).
• Senior Role will only be given to relevant experience in this field .

Responsibilities:

• Identify, investigate, and remediate cybersecurity threats affecting the organization and its executives.
• Conduct manual threat scanning and real-time threat response under the Executive Digital Protection Program.
• Manage vendor relationships, ensuring the delivery of white-glove services to executives.
• Analyze external digital threats and convey violations of Terms of Service or Community Standards effectively.
• Lead multiple concurrent investigations with minimal supervision.
• Identify opportunities to improve existing tools and expand vendor capabilities in response to emerging threats.
• Deliver clear, concise, and timely communication across various audiences, including technical and non-technical stakeholders.
• Collaborate with cross-functional teams to resolve issues while minimizing organizational risk.

Skills and Experience:

• Comprehensive knowledge of computer networking, log analysis, information security principles, and adversarial tools/techniques.
• Strong analytical and problem-solving abilities.
• Proven ability to detect, analyze, and address cybersecurity threats, including emerging tactics and techniques.
• Effective written and verbal communication skills, with the ability to present to technical and non-technical audiences.
• Demonstrated project management and leadership skills.
• Experience managing multiple investigations simultaneously and working independently.
• Strong vendor management expertise.

Ikas International (Asia) Pte Ltd

“Sanderson-iKas” is the brand name for iKas International (Asia) Pte Ltd

EA Licence No: 16S8086 | EA Registration No. R1988468

We regret to inform you that only shortlisted candidates will be notified /contacted.

Main Activities and Tasks

• Organize and facilitate meeting including discovery sessions with stakeholders that fulfil the defined agenda, objective, timebox and capture action items.
• Gather business requirements from stakeholders and turn them into an exhaustive Business Requirements Documents and Functional Specificatons Documents ready for development.
• Work with the stakeholder to organize the product backlog to optimize business value including the prioritization of change request, enhancement, bug, etc.
• Analyze business processes and identify areas for improvement.
• Develop and maintain project plans, including timelines, deliverables, and resource requirements.
• Create and maintain project documentation, including business cases, user stories, and functional specifications.
• Manage client expectations and work with different parties in client organization to accelerate project progress.
• Perform data analysis and develop reports to support business decisions.
• Communicate project progress to stakeholders and project sponsors.
• Collaborate with cross-functional teams to implement solutions and ensure project success.
• Identify and manage project risks, issues, and dependencies.
• Support to develop and execute test plan and test case as well as manage the bug fixes process.
• Assist in the completion of the entire project life cycle from start to finish.

Knowledge and skills

• Strong analytical and listening skills.
• Strong organizational, planning, and problem-solving skills.
• Strong interpersonal skills, collaborating and team playing.
• Excellent communication and presentation skills in English
• Excellent adapting way of working to environmental constraints
• Ability to translate business requirements into functional requirements
• Knowledge and use of Jira and Confluence

Experience

• Experience in gathering Business requirements for the last 2 years
• Experience working with government agencies is ideal
• Good exposure to Agile/Hybrid Software Development and Agile/ Hybrid Project Development is recommended
• Strong working knowledge of Jira, Confluence and Microsoft Office tools including Excel, PowerPoint, and Word is required
• Strong presentation skills supported by impactful Microsoft PowerPoint slides
• Knowledge in Project Management Tools, Figma, data analytics and graph drawing is a plus
• Ability to maintain good documents and artefacts is crucial, e.g., BRD, Meeting notes, Change Request register, test report, risk plan/log, etc

Purpose:

The Business Analyst, with a specific focus in driving Digital Transformation initiatives, plays a critical role in organizations by bridging the gap between stakeholders (like business users, management, and technical teams) to ensure that business requirements are effectively translated into digital solutions. The BA ensures that digital solutions meet the business needs and objectives of Digital Transformation.

Duties/Responsibilities (RE)

1. Requirements Gathering & Analysis:

· Work closely with business stakeholders to understand and document business needs, challenges, and goals for digital transformation.

· Translate business requirements into clear, actionable specifications that can be understood by technical teams.

· Analyze existing systems, processes, and workflows to identify inefficiencies and opportunities for digital improvement.

2. Business Process Mapping & Reengineering:

· Map current business processes and identify areas for improvement and automation using digital technologies.

· Work with cross-functional teams to evaluate and implement process improvements through digital tools such as automation, AI, cloud-based platforms and process mining.

3. Digital Solution Design and Implementation:

· Collaborate with technical teams to design and implement digital solutions (e.g., ERP systems, CRM platforms, cloud solutions, automation tools) that align with business objectives.

· Ensure that proposed solutions meet business requirements, are scalable, and offer long-term value to the organization.

· Assist in evaluating and selecting third-party vendors or technologies to support digital transformation initiatives.

· Ensure that digital solutions are thoroughly tested and validated against business requirements.

· Identify and resolve any issues or discrepancies during the testing phase to ensure successful implementation.

4. Change Management & User Adoption:

· Develop and execute user adoption strategies, including training materials, workshops, and support documentation.

· Act as a business champion for digital transformation, ensuring that all teams are on board with new technologies and processes.

5. Data Analysis & Reporting:

· Leverage data analytics tools to extract, analyze, and present data that drives decision-making and performance improvements.

· Assist in the development of dashboards, KPIs, and reports to monitor the success of digital transformation initiatives.

· Identify data trends and work with stakeholders to develop data-driven insights that enhance business performance.

6. Continuous Improvement & Innovation:

· Constantly evaluate the effectiveness of digital tools and solutions to ensure they continue to meet evolving business needs.

· Stay up-to-date with industry trends and emerging technologies, recommending new digital solutions or strategies to maintain a competitive edge.

· Adopt a culture of continuous improvement by identifying opportunities for further digitization or process optimization.

Pre-requisites (A)

· Candidate should possess at least a bachelor’s degree, preferably in Business Administration, Finance or IT. Master’s Degree is a plus

· Prior work experience of at least 1 year, or fresh graduates with an aptitude for research, data analytics and visualisation

· Responsive and responsible. A good team player who can also work independently and under pressure.

· Good communication skills, with ability to present / articulate data accurately and concisely in report and/or presentation form.

· Good analytical ability with business acumen. Is resourceful and able to research extensively to draw out the underlying trends and implications.

· Familiar with Agile methodologies

· Proficient in operating Microsoft Suite and Power Applications like Power BI or Tableau

The suitable candidate will join a team of engineers and operations specialists in the support of enterprise privileged access management infrastructure and operations. He/She will be responsible for the end to end design, deployment, operations and development of the bank’s privileged access management framework, infrastructure and processes.

Key responsibilities

Drive the automation and integration of privileged access management infrastructure to other systems to achieve straight through processing and reduce manual work.

Provide on-going operations support including management reporting and operations dashboards relating to the governance oversight of privileged accounts and passwords.

Requirements

5+ Years of CyberArk Experience:

Demonstrated expertise in the deployment, configuration, management, and support of CyberArk infrastructure components. Proven ability to provide regional support and integrate CyberArk solutions via APIs. CyberArk certifications are preferred to validate knowledge and skills.

Scripting and Reporting:

Proficient in writing PowerShell scripts and SQL statements to develop comprehensive management reports focused on the usage and operational management of privileged accounts. This includes automating reporting processes and ensuring accurate data presentation for stakeholders.

Data Visualization: Experienced with Grafana for creating data visualizations and dashboards, enabling real-time insights into access management and security posture. Skilled at translating complex data sets into understandable visual formats for better decision-making.

Privileged Access Management: Strong understanding of enterprise privileged access management principles, encompassing risk management, compliance, governance, and control. Ability to develop and enforce policies that mitigate risks associated with privileged access.

Audit Experience:

Extensive experience in responding to audit queries and preparing detailed reports related to access management. Skilled in analyzing audit findings and implementing corrective actions to address compliance gaps. Proven ability to collaborate with internal and external auditors to ensure all necessary documentation is accurate and readily available.

Remediation Expertise:

Extensive experience in remediating CyberArk failed objects to ensure that auto-managed objects comply with security policies and standards. This includes troubleshooting and resolving issues to maintain operational integrity and compliance.

Technical Platform Knowledge:

In-depth knowledge of key operating systems and databases, including Windows, Unix, MSSQL, and MariaDB. Previous experience in administering these platforms enhances ability to manage and secure privileged accounts effectively.

Banking Environment Experience:

Familiarity with working in a banking or financial services environment, understanding the unique regulatory and security requirements involved. This background supports effective implementation of access management solutions tailored to industry standards.

Job Highlights

• Dynamic working environment
• Open and collaborative culture

Inspired by Singapore’s culture, colours, and flavours, Artyzen Singapore represents a modern interpretation of the luxury lifestyle where your utmost comforts are met.

Centrally located in the heart of the city, Artyzen Singapore is just a stone’s throw from Orchard Road. Home to the 142-room luxury lifestyle accommodations, this iconic heritage landmark was once the sprawling tropical-garden mansion named “Marie Villa” by the great-grandson of Singapore’s well-known philanthropist, the late Mr Tan Tock Seng.

Responsibilities:

• Patrol hotel premises to ensure the safety and security of guests, employees, and property.
• Monitor and control access to the hotel, including screening visitors and checking IDs.
• Identify and address security risks, such as suspicious behavior, safety hazards, and fire hazards.
• Investigate incidents and accidents, prepare reports, and take appropriate action as needed.
• Maintain a visible presence and respond to guest inquiries and requests for assistance.
• Coordinate with other hotel departments, such as housekeeping and front desk, to ensure a seamless guest experience.
• Work closely with local law enforcement and emergency services to respond to emergencies.
• Enforce hotel policies and procedures, including those related to safety and security.
• Conduct regular security inspections and audits to identify areas for improvement.
• Participate in training and development programs to enhance security knowledge and skills.

Requirements:

• Security and fire safety certifications are required.
• Previous experience in hotel security operations is an added advantage.
• Excellent communication and interpersonal skills.
• Ability to work well in a team environment and under pressure.
• Strong sense of responsibility and attention to detail.
• Ability to respond quickly and effectively to emergencies.
• Must be physically fit and able to stand and walk for extended periods of time.
• Must be available to work flexible hours, including nights, weekends, and holidays.
• Excellent communication and interpersonal skills, with the ability to work as a team.
• Good command of written and spoken English.
• Adaptable and outgoing with excellent interpersonal skill.
• Ability to work under pressure and be flexible.
• Passionate and enthusiastic with a positive ‘can-do’ attitude.

Job Description

We are looking for a seasoned Pre-Sales Consultant – Network Security to join our team. The ideal candidate will have at least 8 years of experience in pre-sales, specializing in designing and proposing cutting-edge network security solutions for enterprise clients. This role will involve engaging with clients, understanding their network security requirements, and designing solutions that address their challenges while ensuring compliance and scalability.

Key Responsibilities:

Client Engagement:

• Collaborate with the sales team to identify and understand customer network security requirements.
• Conduct discovery sessions to evaluate current client environments and propose optimal network security solutions.

Solution Design & Proposal:

• Design robust and scalable network security architectures tailored to client needs.
• Prepare and deliver detailed proposals, presentations, and Statements of Work (SOW).
• Develop cost-effective solutions while adhering to industry best practices and regulatory standards.

Technical Demonstrations:

• Conduct Proof of Concepts (POCs), demonstrations, and workshops to showcase the value of proposed solutions.
• Address technical queries from clients, ensuring they fully understand the solution's capabilities and benefits.

Collaboration:

• Work with internal teams, including engineering, delivery, and operations, to ensure seamless execution of proposed solutions.
• Support the transition of projects from pre-sales to post-sales phases.

Market Expertise:

• Keep abreast of emerging trends and technologies in network security, including Zero Trust, SD-WAN, and SASE frameworks.
• Advise clients on compliance requirements like GDPR, ISO 27001, and other relevant standards.

Documentation:

• Create detailed documentation, network diagrams, and use cases for proposed solutions.

Requirements:

1. Experience:Minimum 8 years of experience in pre-sales for network security solutions.
   Proven expertise in designing, implementing, and supporting complex network security architectures in enterprise environments.
   
2. Certifications (Mandatory):CCIE Security (Cisco Certified Internetwork Expert - Security)
   PCNSE (Palo Alto Networks Certified Network Security Engineer)
   CISSP (Certified Information Systems Security Professional)
   NSE 4 or higher (Fortinet Network Security Expert)
   
3. Technical Skills:Strong understanding of firewall technologies (Palo Alto, Fortinet, Cisco, Check Point).
   Expertise in VPNs, IDS/IPS, SD-WAN, DDoS protection, and network segmentation.
   Familiarity with cloud-native security in AWS, Azure, and GCP.
   Hands-on experience with network monitoring tools and SIEM platforms like Splunk or QRadar.
   
4. Soft Skills:Excellent communication and presentation skills to interact with both technical and non-technical audiences.
   Strong problem-solving abilities with attention to detail.
   Ability to manage multiple client engagements simultaneously.
   
5. Education:Bachelors degree in Computer Science, Information Technology, or a related field.
   
6. Additional Requirements:Willingness to travel for client meetings and demonstrations.
   A proactive approach to learning and adapting to new technologies.

EA Number: 11C4879

PRIVATE SECURITY GUARD and assistant

1) Responsible for the daily travel arrangements of the boss

2) Prepare documents for the boss's business activities

3) Accompany the boss on his trip and protect the boss（boss come from china）

Request:

1)height 178cm or above (need to protect the boss, strong)

2) Have work experience in a service position, preferably with experience as bodyguard

3) Singapore Citizen or PR

4) good in chinese and english (boss is come from China)

5) need to travel

work time: In singapore office hours ,5days.

Location: Singapore, Hong Kong

Salary: S$8k for Personal Assistant, salary for Senior Personal Assistant is negotiable

Jie Shun Jia | EA License No.: 24C2410 | EA Registration No.: R24124440 (FENG YINGJIE)

Key Responsibilities:

• Design and deploy functional networks (LAN, WAN, WLAN, VLAN) & security (FW, NAC) solutions tailored to client needs
• Configure and install routers, switches, wireless controllers, firewalls and other network devices
• Monitor network performance and integrity, ensuring high availability and reliability
• Troubleshoot and resolve network issues escalated by support teams
• Communicate with clients to understand their requirements and provide technical support
• Maintain comprehensive technical documentation
• Propose and implement improvements to network performance, security, capacity, and scalability
• Participate in project deployments, ensuring seamless integration and implementation of network & security solutions

Requirements:

• 3 to 5 years of experience in the networking field, preferably with a systems integrator
• Hands-on experience with wired and wireless networking deployment
• Experience with ClearPass is a must
• Well-versed with the different types of network routing and switching technology.
• Knowledge of wireless technology and products.
• Proven experience as a Network Engineer or in a similar role
• In-depth knowledge of best practices in network management, control, security, and monitoring
• Good experience with firewalls, VPNs, remote implementations, and troubleshooting
• The ability to set up and configure server hardware will be an added advantage
• Excellent organizational, prioritization, and multitasking skills

Job Description: We are seeking a skilled and motivated Network & Security Engineer to join our dynamic team. As a Network & Security Engineer, you will play a critical role in designing, implementing, and maintaining robust network & security infrastructures for our diverse range of clients. You will work collaboratively with other IT professionals to integrate various technologies, ensuring the stability, integrity, and efficient operation of our clients' network & security infrastructure.

Key Responsibilities:

• Design and deploy functional networks (LAN, WAN, WLAN, VLAN) & security (FW, NAC) solutions tailored to client needs
• Configure and install routers, switches, wireless controllers, firewalls and other network devices
• Monitor network performance and integrity, ensuring high availability and reliability
• Troubleshoot and resolve network issues escalated by support teams
• Communicate with clients to understand their requirements and provide technical support
• Maintain comprehensive technical documentation
• Propose and implement improvements to network performance, security, capacity, and scalability
• Participate in project deployments, ensuring seamless integration and implementation of network & security solutions

Requirements:

• 3 to 5 years of experience in the networking field, preferably with a systems integrator
• Hands-on experience with wired and wireless networking deployment
• Aruba Wired or Wireless certification is a must
• Well-versed with the different types of network routing and switching technology.
• Knowledge of wireless technology and products.
• Proven experience as a Network Engineer or in a similar role
• In-depth knowledge of best practices in network management, control, security, and monitoring
• Good experience with firewalls, VPNs, remote implementations, and troubleshooting
• The ability to set up and configure server hardware will be an added advantage
• Excellent organizational, prioritization, and multitasking skills

Contract Type: 12 Months (Renewal)
Salary: SGD4,000 to SGD5,000
Location: MacPherson
Working Hours: Mon – Fri 9 am to 6 pm (onsite)
Commencement: Immediate

Job Description: We are seeking a skilled and motivated Network & Security Engineer to join our dynamic team. As a Network & Security Engineer, you will play a critical role in designing, implementing, and maintaining robust network & security infrastructures for our diverse range of clients. You will work collaboratively with other IT professionals to integrate various technologies, ensuring the stability, integrity, and efficient operation of our clients' network & security infrastructure.

Key Responsibilities:

• Design and deploy functional networks (LAN, WAN, WLAN, VLAN) & security (FW, NAC) solutions tailored to client needs
• Configure and install routers, switches, wireless controllers, firewalls and other network devices
• Monitor network performance and integrity, ensuring high availability and reliability
• Troubleshoot and resolve network issues escalated by support teams
• Communicate with clients to understand their requirements and provide technical support
• Maintain comprehensive technical documentation
• Propose and implement improvements to network performance, security, capacity, and scalability
• Participate in project deployments, ensuring seamless integration and implementation of network & security solutions

Requirements:

• 3 to 5 years of experience in the networking field, preferably with a systems integrator
• Hands-on experience with wired and wireless networking deployment
• Aruba Wired or Wireless certification is a must
• Well-versed with the different types of network routing and switching technology.
• Knowledge of wireless technology and products.
• Proven experience as a Network Engineer or in a similar role
• In-depth knowledge of best practices in network management, control, security, and monitoring
• Good experience with firewalls, VPNs, remote implementations, and troubleshooting
• The ability to set up and configure server hardware will be an added advantage
• Excellent organizational, prioritization, and multitasking skills

Contract Type: 12 Months (Renewal)
Salary: SGD4,000 to SGD5,000
Location: MacPherson
Working Hours: Mon – Fri 9 am to 6 pm (onsite)
Commencement: Immediate

The Cyber Security GRC Specialist is responsible for developing, implementing, and maintaining governance, risk, and compliance programs within an organization's cybersecurity framework. The role involves ensuring adherence to regulatory requirements, identifying and mitigating risks, and establishing
robust security policies and controls. This individual will collaborate across departments to ensure a secure, compliant, and risk-aware environment.

Responsibilities:
1. Governance

• Develop and maintain cybersecurity policies, procedures, and standards in alignment with industry frameworks (e.g., ISO 27001, NIST Cyber Security Framework).
• Oversee the organization's cybersecurity governance program and ensure alignment with business objectives.
• Provide guidance and training to stakeholders to ensure compliance with established policies and standards.

2. Risk Management

• Identify, assess, and document cybersecurity risks to the organization.
• Develop and maintain risk registers and implement mitigation strategies.
• Perform regular security assessments, including vulnerability assessments and third-party risk evaluations.

3. Compliance

• Ensure the organization's adherence to relevant regulations, standards, and frameworks (e.g., PDPC).
• Conduct regular compliance audits and provide recommendations for remediation.
• Monitor changes in regulatory requirements and ensure timely updates to policies and procedures.

4. Incident Response and Monitoring

• Collaborate with incident response teams to establish protocols for managing and reporting cybersecurity incidents.
• Ensure compliance with legal and regulatory reporting requirements for incidents.

5. Reporting and Metrics

• Develop and present reports on cybersecurity compliance, risk posture, and governance metrics to leadership and stakeholders.
• Track and analyze key performance indicators (KPIs) related to GRC initiatives.

6. Collaboration and Stakeholder Engagement

• Work closely with IT, Legal, HR, and other departments to ensure a cohesive approach to cybersecurity.
• Act as a liaison between technical teams and business units to align cybersecurity practices with organizational goals.

Requirements:

• Bachelor’s degree in Cybersecurity, Information Technology, or a related field.
• 3+ years in a cybersecurity or GRC-related role.
• Good working knowledge of security risk management, security governance framework and compliance, vulnerability management (vulnerability assessment, penetration testing), and security incident response and security assessment.
• Strong understanding of ISO27001 standard and NIST Cyber Security Framework.
• Strong background in vulnerability management tools.
• Knowledge of SIEM and GRC tools.
• Understand Disaster Recovery, Business Continuity and IT Regulatory Compliance.
• Pro-active, independent, resourceful, able to work in a team environment and work independently with minimal supervision.
• It will be advantageous to have at least one of these certifications: CGRC (ISC2), CRISC (ISACA).
• Prior IT security consulting experience will be advantageous.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.
EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

• Instrumentation of measurement and detection equipment for military and homeland security.
• Oversee post-sales delivery of equipment, conduct scheduled maintenance, and conduct diagnostic analyses for troubleshooting and repair tasks.

Requirements:

• Higher Nitec in Electrical & Electronics Engineering or equivalent.
• At least 2 years of working experience

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

JOB SUMMARY

We are seeking an experienced Business Analyst / Senior Business Analyst (BA/S-BA) to enhance our in-house products to stay ahead of the competition and ensure that they remain and integrated best-of-suite solutions for our clients. As a BA/S-BA, you will have the opportunity to work with a multi-disciplinary team to design, develop, test and launch the new features and new products to market.

Feeling the pulse of the customer, business and market trends is core. Taking all these feedback iteratively, as a BA/S-BA you have the opportunity to analyze the customer’s pain points, gaps in the product features, innovate on functionality and features, release a beta to early-adopters and finally launching the enhancements, features or products to market.

On a day-to-day basis, the BA/S-BA involves in working with diverse team members across the full spectrum of software developer services including business analysis, UI/UX, graphics design, backoffice engineering, web app and mobile app engineering. The BA/S-BA is constantly challenged to balance business viability, technical feasibility, customer desire and time to market to ensure that ideas become features in their product lines.

JOB DUTIES

• Collaborate with sales, marketing, and operations support teams to better understand our clients’ needs and synthesise your findings into the product roadmap, prioritizing features and functionalities based on business value and customer feedback.
• Monitor competitor activities and identify opportunities for differentiation.
• Constantly in touch with customers’ pains points, needs and desires and scoping an innovative and viable solution.
• Define clear, cohesive functional and non-functional requirements in the form of user stories and acceptance criteria, and manage time-integrated plans for feature development.
• Work closely with the UX/UI designers to detail out the wireframes and final UX for the new features or products.
• Ensure the objectives, requirements and specifications are clearly understood by the various team members across the Designers, Frontend & Backend Engineering, and QA teams.
• Execute beta and pilot programs with early-adopters and track their feedback and enhance the product features set readying it for market release.
• Develop key performance metrics for products. Track, monitor and analyse these metrics during beta, early-adopter stages as well as a live product.
• Actively conduct reviews, manage approvals, and sign off processes for product feature sets.
• Keep abreast of current product management methodology, latest competitor offerings, and digital trends to help strengthen the team’s deliverables.

JOB REQUIREMENTS

• Bachelor’s Degree of Computing, Engineering, Product Design or related field.
• Over 2+ years of related work experience in the domains of product management, business analysis, system analysis, process reengineering and consulting.
• A proven track record of gap analysis, innovative means of problem solving, designing software products that provide clients with solutions and bringing these products live.
• Outstanding knowledge in product management, product lifecycle and best practices.
• Strong conceptual abilities, clear communication of direction and solid knowledge of the product management or business analysis methodology.
• Exceptional analytical and conceptual thinking skills and quick to learn new business domains and industries.
• Strong time management skills, ability to meet tight deadlines and successfully juggle multiple projects simultaneously.
• Excellent planning, organizational and problem-solving.
• Strong communication skills in presenting visions or ideas to both internal and external stakeholders.
• Excellent documentation skills in drafting clear and concise requirements and specifications.
• Comfortable in working with a multi-disciplinary team that involves process engineering, backend & frontend engineering, UI/UX, graphics design, quality assurance and IT operations.
• Willing to roll-up one’s sleeves and contribute to the team.
• Ability to work in a fast-paced environment.
• Willingness to travel to meet and work with offshore team members.

• MNC
• Working Hour: Monday to Friday 9am to 6pm
• Location: Central (Near MRT)
• AWS & VB provided

Job Responsibilities:

• Ensure data accuracy, completeness, and integrity through validation, cleansing, and normalization.
• Manage and update databases, data warehouses, and repositories for consistency and accessibility.
• Perform data migration, standardization, and regular audits for quality assurance.
• Recommend process improvements and best practices in data management.
• Collaborate with outsourcing teams on data processing tasks.
• Work with stakeholders to define data requirements and KPIs.
• Create and maintain Power BI dashboards to deliver actionable insights.

Job Requirements:

• Bachelor's degree in Business Analytics or a related field.
• 2–3 years of experience in master data management or a similar role.
• Proficient in Excel, SQL, and data analysis automation.
• Experience with MSSQL and PL/SQL development is a plus.
• Skilled in using Power BI for data visualization, reporting, and KPI creation.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd
EA Licence No.: 04C4294
EA Personnel: Tiang Wan Ying
EA Personnel Reg. No.: R1767473