*Seeking for a Project Finance Analyst who has minimum 1 year of Project Finance experience in Banking or other commercial relevant sectors in Project Finance*

THE COMPANY

This bank has a strong standing in the market and is steadfast in their values. The company is dedicated to their business and expanding rapidly. Currently, they are seeking for a Project Finance Analyst to join their team.

JOB RESPONSIBILITIES

• Identify business or investment opportunities
• Support Project Finance deals
• Conduct due diligence and risk analysis
• Analyze cash flow models and financing structures
• Negotiate on terms of transactions
• Work closely with various Business stakeholders

JOB REQUIREMENTS

• Bachelor's Degree/Professional Degree/MBA in Business Studies/Finance/Banking/Economics/Commerce or any other relevant education
• Minimum 1 year of Project Finance experience in the Banking industry (Railways, Construction, Shipping, Green Technology) or other commercial relevant sectors in Project Finance
• Highly analytical, focused, proactive, keen eye for details, has good interpersonal and communication skills

If you will like to explore this opportunity, please email your resume in Microsoft Word format to [email protected]

We thank you for your interest and will contact shortlisted candidates for more detailed discussion.

For more job opportunities, please refer to our website at https://resolutehunter.com

EA Licence 18C9105

EA Reg R1105305

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi Global Wealth (CGW) brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices. The strategies we create help our clients maintain liquidity while maximizing yields, transact in foreign currency and across borders, and manage fluctuating expenses or cash flow. We are uniquely suited to helping our clients meet their banking needs across regions through our global network.

Citibank serves as a trusted advisor to our retail, mortgage, small business and wealth management clients at every stage of their financial journey. Through Citi's Access Account, Basic Banking, Citi Priority, Citigold and Citigold Private Client, we offer an array of products, services and digital capabilities to clients across the full spectrum of consumer banking needs worldwide.

We’re currently looking for a high caliber professional to join our team as Officer, Country Risk Intmd Analyst - Hybrid based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.

The Credit Risk Senior Analyst is an intermediate-level position responsible for conducting stress tests and monitoring the portfolio to ascertain and evaluate the provision requirement from IFRS9 perspective in coordination with the Risk Management team. The overall objective of this role is to manage Citi's portfolio stress testing or IFRS9 provisioning process and monitoring of the relevant models used for stress testing.

Responsibilities

• Contribute to the quarterly submissions for IFRS9 provisioning process, work with finance stakeholders to ensure timely submission of the provision numbers. Contribute to the quarterly/annually submissions for Stress Testing (CCAR/ICAAP/IWST) submission for loss forecasting.
• Manage stress test for the entire credit spectrum across multiple products (retail) and prepare risk management presentations for senior management
• Analyze model outputs and relate to portfolio and macroeconomic trends
• Utilize Statistical Analysis System (SAS) in a UNIX environment to perform risk, financial and data analyses including profiling, sampling, reconciliation, and quality testing
• Participate in developing, testing, and optimizing statistical risk models, ensuring consistency and regulatory compliance for the purpose of loss forecasting and IFRS9 provisioning.
• Perform Model Validations as per Model Risk Management Guideline
• Manage IFRS9 provisioning for the entire credit spectrum across multiple products and prepare risk management presentations for senior management
• Appropriately assess provision adequacy safeguarding Citigroup and it's assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 3-6 years relevant experience
• Knowledge of consumer risk analytics
• Ability to apply credit and risk principles toward business goals
• Demonstrated ability to synthesize, prioritize and drive results with a sense of urgency
• Proven ability to remain organized in a fast-paced environment, managing multiple projects
• Proven interpersonal, organizational and analytic skills
• Ability to work under pressure, multi-task and prioritize to meet deadlines.
• Highly proficient in MS Office – (Excel, Word, PowerPoint)
• Proficiency in SAS is preferred

Education:

• Bachelor’s/University degree or equivalent experience

Role: Finance Analyst

Job Level: 1-2 years of relevant experience (L1)

Job Description

Responsibilities:

• Create PR/GR/Extract reports using SAP system.
• Process invoice payments.
• Financial Data Management - Ensuring accurate/up-to-date data entries.
• Work with various senior managers to monitor utilization of budget.
• Aids in software, hardware contracts renewal and budget oversight.
• Aids in project budget oversight.
• Prepare monthly financial dashboard reports.
• Asset Management – Manage laptops inventory, issuance, write-off of assets, etc.
• Other Finance/Asset Management related ad-hoc tasks as directed by the Finance Lead

Requirements:

Education:

• Bachelor’s Degree in Banking & Finance/ Business Management or related field.

• Preferably 1-2 years’ relevant experience in a Finance Institution, Audit or Consultancy firm.

• Fresh graduates with relevant internship experience in Finance, Audit or Consultancy may apply.

Essential:

• Above average Excel skills (Advance formulas, pivot tables, power query, building of reporting dashboard). Strong in data analysis using excel.
• Excellent internal communications, written and verbal communication skills.
• Possesses strong analytical and troubleshooting skills.
• Strong Attention to details. Understand the importance of data discipline.
• Willing to learn attitude.
• Able to handle confidential data in a professional manner.
• Good experience in managing/responsible/implementing business process improvement.
• Experienced as a PMO support in Bank Projects will be a plus.

Key Domain/ Technical Skills:

(Indicate up to 3 areas)

• Have good knowledge in using M365, a good grasp of Outlook, Excel, SharePoint.
• Advance knowledge/skills of Excel formulas and functions is a must.
• Have working experience and advance understanding of SAP system (PEMS) would be a plus.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Job Descriptions

• Execute post-trade activities for Treasury products (Securities and Cash) accurately and within market/currency cut-off times and liquidity constraints.
• Resolve discrepancies and manage queries/escalations promptly with internal/external stakeholders and clients.
• Ensure compliance with Risk and Compliance guidelines, including sanctions and embargo management.
• Build and maintain strong working relationships with stakeholders.
• Drive process improvements, system automation, and cost-efficient solutions for faster and better service delivery.
• Participate in projects, business initiatives, and User Acceptance Testing (UAT).
• Comply with operational risk and regulatory requirements.
• Contribute to team growth through training, coaching, and fostering a collaborative and enjoyable work environment.

Job Requirements

• Degree holder or equivalent experience in Treasury.
• Minimum 1 year of experience in derivatives processing and lifecycle management (preferred).
• Knowledge of Front-to-Back trade operations, particularly trade control, is an advantage.
• Strong communication, interpersonal skills, flexibility, and accountability.
• Ability to thrive in a fast-paced environment with excellent time management.
• Innovative mindset with a focus on efficiency improvement.
• Proficiency in Microsoft Office applications.

We regret to inform that only shortlisted candidates will be contacted.

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

Purpose of the job:
The Financial Planning & Analysis Analyst processes multiple financial data and provides a fair view of Asia-Pacific Regional level performance through consistent data aggregation and appropriate financial analyses. He or She:

• Finance support and domain expert for the Business Performance Director
• Challenges internal stakeholders to stimulate company-wide, regional, cluster or site performance.

Key accountabilities:

• Ensure all financial data are collected, analysed & its preparations in a timely manner
• Propose actual and forecasting/budgeting financial processes & planning to Region FP&A Leader, interacting with Clusters Finance Teams
• Maintain and enhance financial analytical reporting systems
• Coordinates budgeting & monthly reporting activities for the various functions & respective scorecards.
• Contributor to the APAC Business Review, D&IS & Service Product line MBRs (All KPIs related to Orders & backlog, P&L , Balance sheet)
• Work with the Cluster Finance Analysts and functions controllers to ensure alignment between Countries/ Sites to the Group strategy
• Consolidate financial data and R&O from clusters in accordance with financial cycles (monthly business reviews, forecasts, budget)
• FiM: responsible for the deployment of initiatives within the Finance functions in order to boost productivity (automate reports, enhance knowledge of finance instructions and accounting rules, etc…)
• Establish a close working relationship with the Commercial/Accounting to ensure alignment of their actions to the reporting processes
• Act as Bridge between Business & external auditors & resolve all Audit queries on time.

Key Job Authorities and Dimensions

• Region P&L with ~3bn Revenue.
• Covers 5 clusters, 17,000 employees, ~15m annual Hours

Performance measurements:

• Monthly Region Business Review , D&IS, Service product line preparation right in time
• Organize and prepare Monthly FP&A Meeting
• Report using Teranga , Power BI & Qlkview tools
• Forecasting/budgeting financial processes & its planning on time

Education and Qualification:

• Business, finance or accounting degree
• Ability to evolve and articulate messages in a regional headquarter type of environment. Executive communication
• Capacity to go deep into selected matters and drill-down into a specific issue until full resolution of it
• Controlling / FP&A / Reporting
• Accounting knowledge & IFRS
• Manage complex analytical subjects
• Ability to manage several topics at the same time, execution speed
• Good, and improving, knowledge of the Business and of Key Performance Indicators
• Detect & Fix issues
• Some IT Systems savviness
• Propose Change and Innovation, Lead Initiatives
• Demonstrate Teamwork, Honesty, Integrity, Courage.
• Resilience, ability to work under pressure and exposure N+1, N+2 or other Finance Managers.
• Autonomous (but not Independent) and result-oriented.
• Good interpersonal skills: ability to listen, accept & convince avoiding conflict.
• Problem-solving and can-do attitude

We are currently partnering with a global leader in medical innovation, renowned for its cutting-edge systems that enable minimally invasive procedures. While navigating cost and adoption complexities, they continue to achieve strong growth and drive remarkable industry advancements.

They are currently looking to add a Senior Finance Analyst/Commercial Excellence to their sales team.

Key Responsibilities:

• Conduct detailed analysis of large data sets for the sales and marketing team.
• Provide financial data to stakeholders and offer strategic insights to various business divisions.
• Develop financial models and assess the impact of new product launches and marketing programs.
• Support the marketing team with data analysis and trend identification.
• Collaborate with the leadership team to create board-level presentations.

Role Requirements:

• Bachelor’s or Master’s Degree.
• Minimum 5 years of relevant experience.
• Proficiency in SQL, Tableau, and data analysis.
• Excellent communication skills for interacting with senior-level stakeholders.
• Ability to work independently with strong attention to detail.
• Capable of thriving in a dynamic environment with effective time management skills to handle multiple projects simultaneously.

Please contact Sindhu at +65 8784 1396 or email your cv directly in word format with job reference number JOB – 12626 to [email protected]

Please note that due to the high number of applications only shortlisted candidates will be contacted. We regret to inform you that your application for this position was unsuccessful if you do not hear from us in the next 5 business days.

EA License: 16S8131

Recruiter License: R1981753

About ByteDance

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve. Join us.

About the team

As a core member of our LLM Global Data Team, you'll be at the heart of our operations. Gain first-hand experience in understanding the intricacies of training Large Language Models (LLMs) with diverse data sets. Through our carefully designed rotation program, you'll witness how high-quality data is meticulously crafted and used. After completing your rotation, you will have the chance to select your area of expertise. This will be your stepping stone to lead, train, or oversee larger data operation projects.

Your Role Will Involve:

1. Lead multiple data labeling projects simultaneously, ensuring cross-functional alignment to establish advanced data standards and optimized workflows. This involves assembling specialized taskforces, coordinating milestones, and driving agile progress management. Additionally, assess requirement feasibility, design tailored project management strategies and SOPs, and support continuous operational improvements to effectively meet diverse needs.

2. Gain hands-on experience in data production, including drafting, revising, and data acceptance evaluation, while developing specialized skills across different data formats and content verticals to independently deliver high-quality data. This provides insight into the synergy between human input and data in LLM training.

3. Collaborate with product managers and engineers to assess, enhance, and experiment with operational processes, focusing on quality and productivity improvements. Interprete and translate safety stance and advisories into operational requirements. Perform routine data analysis on model performance, anticipate project risks, address urgent issues, and implement effective risk control measures.

4. It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance. This may occur in the form of images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.

Qualifications

Minimum Qualifications:

1. Excellent English writing and critique skills.

2. Comfortable working in a project-based fast-paced environment, where quality standards iterate quickly with research and experiment progress.

3. Comfortable with meeting deadlines, multi-tasking, and generating creative solutions, including the use of technology and tools, to enhance the quality of both individual and team outputs.

4. A minimum of 2 years of experience in project management within content-related projects or operations, with a strong preference for backgrounds in journalism, teaching, writing, or text editing. Experience in leading AI/LLM companies or within the Trust and Safety industry is highly valued.

Preferred Qualifications:

1. Candidates should be intelligent, diligent, and skilled in providing guidelines, analyzing cases and structuring complex operational improvements.

2. A deep interest in LLMs, human behavior and user experience is essential. The ideal candidate is an enthusiastic learner who finds engagement with diverse case studies and annotators stimulating.

Note: This role requires a paper test prior to interviews.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

About ByteDance

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve. Join us.

About the team

As a core member of our LLM Global Data Team, you'll be at the heart of our operations. Gain first-hand experience in understanding the intricacies of training Large Language Models (LLMs) with diverse data sets. Through our carefully designed rotation program, you'll witness how high-quality data is meticulously crafted and used. After completing your rotation, you will have the chance to select your area of expertise. This will be your stepping stone to lead, train, or oversee larger data operation projects.

Your Role Will Involve:

1. Lead multiple data labeling projects simultaneously, ensuring cross-functional alignment to establish advanced data standards and optimized workflows. This involves assembling specialized taskforces, coordinating milestones, and driving agile progress management. Additionally, assess requirement feasibility, design tailored project management strategies and SOPs, and support continuous operational improvements to effectively meet diverse needs.

2. Gain hands-on experience in data production, including drafting, revising, and data acceptance evaluation, while developing specialized skills across different data formats and content verticals to independently deliver high-quality data. This provides insight into the synergy between human input and data in LLM training.

3. Collaborate with product managers and engineers to assess, enhance, and experiment with operational processes, focusing on quality and productivity improvements. Interprete and translate safety stance and advisories into operational requirements. Perform routine data analysis on model performance, anticipate project risks, address urgent issues, and implement effective risk control measures.

4. It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance. This may occur in the form of images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.

Qualifications

Minimum Qualifications:

1. Excellent English writing and critique skills.

2. Comfortable working in a project-based fast-paced environment, where quality standards iterate quickly with research and experiment progress.

3. Comfortable with meeting deadlines, multi-tasking, and generating creative solutions, including the use of technology and tools, to enhance the quality of both individual and team outputs.

4. A minimum of 3 years of experience in project management within content-related projects or operations, with a strong preference for backgrounds in journalism, teaching, writing, or text editing. Experience in leading AI/LLM companies or within the Trust and Safety industry is highly valued.

Preferred Qualifications:

1. Candidates should be intelligent, diligent, and skilled in providing guidelines, analyzing cases and structuring complex operational improvements.

2. A deep interest in LLMs, human behavior and user experience is essential. The ideal candidate is an enthusiastic learner who finds engagement with diverse case studies and annotators stimulating.

Note: This role requires a paper test prior to interviews.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Our client, a leading local bank in Singapore, is seeking a procurement analyst to join their Group Procurement team on a 1-year contract, with the possibility of extension based on performance.

Working Location: East

Job Description:

Provide services to support the procurement activities in mitigating any potential risks in the following areas (including but not limited to):

• Review and support all technology sourcing activities (RFP/RFQ requests, negotiate commercial and contractual terms, conduct market research, contract renewals etc.)
• Provide timely advice to internal stakeholders on the procurement activities relating to sourcing and contractual matters
• Collaborate with cross-functional teams and stakeholders to optimize procurement processes and drive cost savings
• Manage the procurement governance and risk matters (Identify and mitigate risks within the procurement process, including supply chain disruptions, quality issues, and compliance risks etc.)
• Any other ad-hoc duties assigned.

Requirements:

• Degree/Diploma any discipline
• Minimum at least 1 to 3years of procurement experience in IT Hardware, Software & Professional Services knowledge, Telco and Project Management
• Strategic sourcing, contract negotiation, data analytics skills would be advantage
• Proficient in Microsoft Word, Excel (pivot table), PowerPoint
• Positive with good attitude, eager to learn, Project management skill
• Excellent communication and inter-personal skills

We regret to inform that only shortlisted candidates will be notified.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

RMA Consultants EA License No: 93C4403

Foo Erin EA Reg No: R2196422

Role: Production Support Analyst

Job Level: 4-8 years of relevant experience (L2/L3)

Duration: 6 Months ( extendable)

Key responsibilities:

• Deliver a 1st class Production Support service to client's Channel stakeholders

• Responsible for availability, incident, problem and capacity management for the applications in scope

• Response and resolve incidents, problem and user queries through proper analysis

• Manage communication for Incidents (SLA breaches, Application Major Incidents, Logistics issue) and responsible for communications within team, manager and department

• Drive technical remediation in line with agreed non-functional requirements

• Evidence continual service improvement of processes and tasks (via automation)

• Ensures essential process / procedures are followed and contribute to defining standards.

• Coach and be receptive to coaching to uplift the team’s and your individual knowledge

• Communicate complex technical issues to business users in a language they understand

• Contribute in effective knowledge management best practices within team and organization

• Work closely with 1st & 3rd level support and development teams to the incidents, problem and users queries are resolved within SLA

Key skills required:

• 4+ years of experience with Distributed Technologies – Microsoft Dynamics CRM, MS SQL Server, Unix, MQ, Oracle.

• Strong working experience in Microsoft Dynamics CRM application production support

• Strong understanding of Microsoft Dynamics CRM application architecture

• Excellent troubleshooting skills in Control-m batch issues, SSIS packages

• Strong automation skills (Unix Shell scripting / windows batch scripting or any other scripting language)

• Hands-On experience in writing / debugging scripts, code, and database queries

• Software Engineering & Change Management

• Solid understanding and execution of DR & BCP

• Good experience in Middleware MQ / BMC / Control-M/Remedy incident Management tools

• Competent in Microsoft Excel, PowerPoint and Word document

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

Role and responsibilities:

• Support IT strategy relating to supply chain operations and systems
• Work with other Apps Lead to ensure proper system integrations and data integrity
• Identify and assess the use of Data Analytics, Robotics Process Automation, IoTs and AI
• Work with vendors and business stakeholders to design, build, implement and support Track and Trace Solution
• Conduct user requirements workshops for process discovery, process analysis and documentation of requirement specification to deliver innovative solutions for supply chain and site operations
• Prepare Process Design Document (PDD) and ensure its timely sign-off by stakeholders
• Coordinate with internal and external developers on Solution Design Document (SDD)
• Manage enhancements, system fixes, project risks, mitigation and contingency
• Vendor Management on project and support matters
• Provide training to users and work closely with technical teams (Infrastructure & Security, Applications and EUC to ensure proper system security, performance, data integrity and compliance to established policies

Requirements:

• Bachelor’s degree in information technology or data science or supply chain management (SCM) or a related field
• Min. 5 years of experience in Supply Chain Managment and Logistics industry
• Proficient in the use of data analytics tools
• Familiar with RPA, AI technologies
• Have experience with of SCM applications like WMS, TMS, OMS and SAP MM
• Excellent communication and collaboration abilities
• Problem-solving skills and the ability to make quick decisions
• Knowledge of industry best practices and emerging trends in Supply Chain Management and Control Tower

Job Opportunity: 12-Month QC Analyst

Company: Tuas MNC (pick up Jurong East, Boon Lay, CCK, Woodlands, Tampines, Sengkang, Bishan, Paya Lebar, Yishun)

Contract Duration: 12 months

Salary:

Up to $3,200 per month

Additional $250 transport allowance

Key Responsibilities:

Perform Quality Control (QC) testing on pharmaceutical products and raw materials.

Ensure adherence to established Standard Operating Procedures (SOPs) and Good Manufacturing Practices (GMPs).

Conduct chemical, physical, or microbiological testing using validated methods.

Accurately document test results and maintain proper records in compliance with regulatory standards.

Troubleshoot and resolve any issues during the testing process.

Participate in investigations and root cause analysis for quality deviations.

Collaborate with cross-functional teams to ensure timely release of materials and products.

How to Apply: send your resume to: [email protected] or telegram @jocelynchan ASAP!

Jocelyn Chan| Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience) Company EA Licence number : 99C4599 Personnel EA License: R1331820

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi’s Wealth brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices. The strategies we create help our clients maintain liquidity while maximizing yields, transact in foreign currency and across borders, and manage fluctuating expenses or cash flow. We are uniquely suited to helping our clients meet their banking needs across regions through our global network.

We’re currently looking for a high caliber professional to join our team as Officer, Securities & Derivatives Analyst - Hybrid (Internal Job Title: Securities & Derivatives Analyst 2 – C10) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

• Support trade capture management, trade documentation and securing approvals for product risk rating and loanable value
• Ensure seamless derivative trade lifecycle events management
• Provide analytical and administrative support to sales team, product desks and business execution teams with regards to derivatives and securities transactions
• Minimize processing risk and perform root cause analyses of discrepancies or spikes in trade position, and ensure adherence to audit and control policies
• Escalate all issues in a timely manner and oversee client and business ad-hoc queries and requirements
• Provide informal guidance and/or on-the-job-training to team members
• Support team during peak volume periods and other absences and support the on-boarding and training of new employees
• Proactively work with Tech to resolve production issues
• Participate in UAT testing, review test cases and/or test evidences
• Ensure team procedures and audit requirements are updated, completed and maintained across processes
• Review existing processes / applications and identify opportunities for improvement
• Be an SME in a set of products/processes and represent the team in cross-unit discussions

As a successful candidate, you’d ideally have the following skills and exposure:

• Relevant Degree or equivalent experience
• More than 2 years’ Experience in cash FX, derivatives, structured product or fixed income related functions
• Efficient and effective with numerical tasks and transactions
• Proven success with working in a team environment
• Ability to work under pressure and manage to deadlines
• Ability to work in a fast-paced environment
• Consistently demonstrates clear and concise written and verbal communication
• Attention to detail and intermediate problem solving skills
• Bachelor’s Degree/University degree or equivalent experience in Business, Accou

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Job Highlights

Salary: $3450 per month

Contract Duration: 11 months

Working Location: Nearest to Labrador Park MRT

Working Hours: Monday to Friday, normal office hours

Job Descriptions

• Support the ongoing refreshments and improvements of training centres.
• Conduct regular checks of community hubs’ setup such as reporting on safety compliance, standardized set up, etc.
• Assist in coordinating hardware maintenance services for community hubs as required.
• Source goods and facilities management (FM) services for community hubs, such as furniture, maintenance services, etc.
• Coordinate and liaise with contractors to ensure timely delivery of goods and FM services
• Conduct regular checks on assets and collaterals, ensuring accuracy of records and proper maintenance.
• Maintain and update procurement, asset and collaterals records
• Maintain and update FM and logistics documentation

Job Requirements

• Only Singaporean need to apply.
• Degree in any relevant field
• Prior experience in Project Management is a plus!

Interested candidate please click ‘Apply Now’. We regret to inform that only shortlisted candidates will be contacted.

Yee Kar Seng

Outsourcing Team

BGC Group Pte. Ltd.

EA Registration No.: R22107286

EA License Number: 05C3053

Responsibilities

• Conduct detailed data analysis and verification using MATLAB, ensuring precision and reliability in outputs.
• Assist in drafting academic papers and research documentation with high standards of accuracy and clarity.
• Demonstrate strong problem-solving skills by troubleshooting complex technical issues effectively.
• Interpret and apply mathematical equations related to advanced theoretical concepts, including those involving universal phenomena.
• Proactively engage in acquiring new knowledge, mastering unfamiliar theories, and applying new paradigms to research projects.
• Collaborate within a multidisciplinary team, contributing insights and ideas for innovative solutions.
• Ensure data confidentiality and maintain rigorous standards of privacy in handling sensitive research materials.
• Adapt to dynamic schedules and work requirements, meeting deadlines with meticulous attention to detail.

Requirements:

• Bachelor’s or Master’s degree in Mathematics or Physics from renowned institutions, with graduates from top-tier universities preferred.
• Proficiency in MATLAB, with strong statistical analysis and data interpretation capabilities.
• Prior research or academic experience is beneficial but not mandatory.
• Excellent communication skills, with the ability to articulate complex concepts clearly and effectively.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: QYXYV799

Thakral One is a technology consulting and services company headquartered in Singapore, with a pan-Asian presence. We focus primarily around technology-driven consulting, adoption of value-added bespoke solutions, enabling enhanced decision support through data analytics, and embracing possibilities in the cloud. We are heavily inclined towards building capabilities collaboratively with clients and believe strongly in improving grounded and practical outcomes. This approach is possible through our partnership with leading global technology providers and internal R&D teams. Our clients come from Financial Services, Banking, Telco, Government, Healthcare, and Consumer-oriented organisations.

We are looking for a proactive and skilled IT System Analyst to join a dynamic regional team within the Information Technology department. The role involves supporting a critical Regional Payment System that processes domestic payments for corporate clients across the region. The ideal candidate will ensure timely and high-quality delivery of system solutions while collaborating with various stakeholders.

Key Responsibilities

1. Technical Expertise:

• Provide subject matter expertise in system analysis and design.
• Develop technical specification documents based on functional requirements.

2. Project Support:

• Collaborate with project teams to ensure technical requirements are met.
• Assist with test plan preparation and execution for SIT and UAT.
• Manage defects and change requests, prioritizing with project teams to ensure timely resolution.

3. Documentation:

• Create and maintain comprehensive technical documentation.
• Ensure documentation accurately reflects system designs and functionalities.

4. Operational Transition:

• Facilitate the transition of systems from development to production.
• Support operation promotion tasks and ensure a smooth handover to production support teams.

5. Quality Assurance:

• Contribute to quality reviews and ensure adherence to established IT standards and governance.
• Guarantee deliverables meet quality objectives.

6. Production Support:

• Provide post-implementation support by investigating issues, identifying root causes, and implementing fixes or workarounds in collaboration with relevant teams.

Qualifications:

• Bachelor’s degree in Computer Science, Information Systems, or related fields.
• Over 7 years of experience with expertise in payments system implementation and system analysis.
• In-depth knowledge of payment and settlement systems, particularly within the Asia Pacific region (e.g., CITAD, KFTC, FPS, NEFT).
• Experience with TCS BaNCS Payments product is a plus.
• Proficiency in Java/J2EE, Oracle DB, SQL, Unix/Linux, IBM WAS, and MQ.
• Familiarity with API development, hosting, management, and gateways.
• Strong analytical, troubleshooting, and problem-solving skills.
• Exposure to SDLC and Agile methodologies.
• Ability to work collaboratively with cross-functional and offshore teams.
• Excellent communication skills for stakeholder engagement.
• Self-driven, motivated, and able to work independently.

This role offers an exciting opportunity to contribute to the delivery and operation of key payment systems in a collaborative and fast-paced environment.

Do you have "control" and "Conduct" mindset? Are you able to notice the gaps and risks in a business process- and are ready to tackle it?

With bases in more than 65 countries, this international bank has opened up an integral position in their Corporate & Institutional Banking Team responsible for APAC.

This is a Global projects focusing on client onboarding and interactions across APAC. You will be working in a lean team of 4 to implement 'chats' and 'video conferencing' tools such as Wechat, kakaotalk, whatsapp, and Line.

The team is looking for a suitable candidate who is able to analyse business needs, risks, gap analysis, liaise directly with vendors, create and design processes, and relay designs to IT Team. This is NOT an IT role, this is a functional business analyst role.

Direct Responsibilities

• Acts as primary interface with business lines
• Collect, analyze and document business scenarios for the use of voice and chat channels
• Understand business interactions with clients and other external counterparties
• Identify risk and conduct scenarios and contribute to create the framework to address them

Technical (Must possess/Essential)

• Minimum 7 years of experience
• Have prior experience working with implementing recording and surveillance over voice and chat channel
• Have prior experience working with setting up controls
• Excellent soft skills- communications, critical thinking, finding a solutions, attention to details
• Languages: Fluency in Mandarin is a very BIG PLUS

Note: Contract role (12 months renewable upon performance)

If you are ready to take the next steps and work in a multicultural, supportive environment while being exposed to vast technologies and teams, then... apply now for this opportunity and immediate consideration.

We are looking for Data Analyst/Engineer to join a fast growing IT company!

• Exciting opportunity to work with a team of professional to deliver high quality applications
• Permanent position, positive working environment
• Salary up to $7,000 + AWS + bonus

Responsibilities:

• Develop, construct, test and maintain data architectures such as databases, data warehouses and large-scale data processing systems
• Design and develop data pipelines/systems for data modelling, mining and production
• Ensure the data architecture is in place to support routine and ad-hoc requirements of data analytics team, stakeholders and the business
• Leverage on variety of programming languages and data crawling/processing tools to make raw data clean and highly available for use in descriptive and predictive modelling
• Recommend and implement ways to improve data quality, reliability, flexibility and efficiency
• Ensure data assets and data catalogs are organized and stored in an efficient way so that information is easy to access and retrieve
• PL/SQL and SQL Tuning and optimization of newly develop and existing applications

Requirements:

• At least 3 years' working experience in data architecture, data warehousing, data processing, data modelling and ETL/ELT, familiarity with real-time streaming solutions.
• Working experience in Kubernetes-based DevOps practices such as container orchestration, CI/CD pipelines, and microservices deployment.
• Working experience in database development (Oracle SQL/PLSQL) and familiar with AWS cloud environment

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:
Contact you about potential opportunities.
Delete personal data not required at this application stage.
To withdraw consent, email [email protected].
All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Liew Chien Hui (Vivian) - R2090138
ScienTec Consulting Pte Ltd – 11C5781

This 6-months contractual role will provide multi-sector management accounting support for the Singapore plant supporting the fast-growing Asia Pacific markets and NAB Gatorade US. This role will manage the management accounting of the annual cost budget (Manufacturing Overhead and Capital). This role will also perform the accounting and reporting for Manufacturing Overhead, Capital and Productivity and is responsible for maintaining a strong control environment in accordance with PepsiCo policy. The role will assist to prepare the Annual Operating Plan, actuals and forecast for the Singapore plant for MOH and Capital, together with ensuring that month end and period close processes and variance analysis are completed and reported on time. In addition, they will be solely responsible for reviewing the Capital Spend. As part of this they will support the Engineering team on Capex preparation and the Singapore Management team on budget Control on Operating Spend. They will also be key point of contact for internal/external audit bodies to ensure that our Capital Management system is compliant with all control requirements. They will work closely with Plant team & Support functions to ensure that all productivity initiatives are validated and tracked on a going basis to optimize the return.

RESPONSIBILITIES

1. Financial Reporting and Transaction Processing

- Annual CAR reporting to PWF and PCNA
- Ensure integrity of all processes that directly and indirectly support financial reporting throughout CMSPL
- Develop and implement best practice tools which improve accuracy, timeliness and cost effectiveness of financial transaction processing & reporting.
- Participation in continuous improvement events and workshop. Provide guidance is development of controls and testing.

2. Manage Overhead, Productivity and Capital together with ensuring all key processes have clearly defined Control Owners and Process Owners

QUALIFICATIONS

• Professionally qualified accountant with 5+ Years PQE in a high-volume multinational manufacturing environment.
• Track record of academic success and career progression
• Committed to quality with the drive and determination to fulfill objectives within tight deadlines.
• Ability to identify issues on a timely basis, identify an action plan to resolve issues and influence others to implement the action plan.
• Initiative and a high degree of self-motivation.
• Ability to manage conflicting/changing priorities and deliver on key priorities.
• Excellent interpersonal and communication skills with the ability to relate to and influence co-workers (both financial and non-financial) across various departments and all levels of the organization.
• Excellent Excel skills a necessity
• Systems literate with SAP (or equivalent ERP system) experience an advantage.

We regret to inform that only shortlisted candidates will be notified.

Bus pickup at Boon Lay MRT, to and fro.

Mon - Fri, 9am to 5.30pm

Conduct sensory evaluation and ensure overall status of incoming raw materials, compounding lab sample, olfactive evaluation of aged stocks including Local ERP & SAP transactions.

​Issue various documents and reply technical enquiry raised internally or externally (e.g.. by customers).

Conduct investigations on customers’ complaint samples or rejected items.

Ensure lab stock is sufficient for lab use.

Ensure preventive maintenance and external calibration of lab equipment is carried out duly.

Ensure proper functioning and running of QC laboratories (Chemical, sensory, microbiology, retain sample room) in accordance with ISO9001, 5S, lean principle, ISO14000 and OSHAS 18001 standards and procedures.

Assist and support in the implementation of continuous improvements in QA/QC functions.

How to Apply: Please send your resume to:

Job Responsibilities

· Perform credit worthiness analysis and reviews for existing and new customers.

· Assess and approve credit limit requests and provide support for payment terms recommendations.

· Prepare monthly credit and market risk reports.

· Comply with established processes.

· Prepare monthly credit and market risk reports.

· Development and implementation of credit and market risk framework and policies.

· Perform full credit analysis and provide credit and payment terms recommendation.

· Execute the annual compliance plan under the direction and supervision of a senior compliance officer or team leader.

· Provide support to senior compliance officers in organising, designing and delivery of compliance training.

· Conducts regular assessments to determine whether policies are compliant with the law.

· Provide compliance advisory to business units and business functions.

· Other duties assigned by superior

Job Requirements :

· Candidate must possess a Degree in related field or equivalent

· Effective team player with at least 3-year experience in risk analysis / control management

· Good team player and problem-resolver

· Self-motivated and be able to work under pressure and have sense of urgency

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No. 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Job Description:

As an Entry-Level PMO Analyst, you will play a crucial role in supporting the daily operations and administrative functions of project management. You will collaborate closely with the project team to ensure smooth execution of PMO activities, including reporting, billing, procurement, resource planning, and project deliverables. This position offers an excellent opportunity to develop project management skills while contributing to successful project outcomes.

Key Responsibilities:

• Collaborate with the project team to prepare program-level presentations, decks, and reports.
• Support administrative tasks related to billing, invoicing, and procurement processes.
• Oversee end-to-end PMO functions, including resource planning, project deliverable management, and project status reporting.
• Work closely with the team to prepare and ensure timely submission of project status reports.
• Attending project meetings, provide updates on project status, and document action items as needed.
• Assist in tracking and maintaining project documentation and deliverables.

Requirements:

• Bachelor's degree in business administration, or a related field.
• Strong organizational and multitasking skills with attention to detail.
• Excellent communication and interpersonal skills for working with diverse teams and stakeholders.
• Proficiency in Microsoft Office Suite, particularly Excel, PowerPoint, and Word.
• Ability to manage time effectively in a fast-paced environment.
• Interested in pursuing a career in project or program management.

Preferred Qualifications:

• Knowledge of project management tools or software is an advantage (e.g., MS Project, Jira, or similar).
• Basic understanding of PMO processes and methodologies is a plus.

Main Responsibilities

Application monitoring responsibilities

• Define and implement in coordination with the build team the needed application monitoring.
• Supervise and monitor daily and monthly chains and handle user request by working closely with project, infrastructure and production teams.
• Support overnight batches which take place during the Singapore Morning and early afternoon time to ensure that problems are swiftly analyzed and resolved to minimize down-time.
• Process and issue daily, weekly and monthly reporting on data quality of risk chain in which the activity is usually more intense on monthly run.

Incidents and Requests management (business users and others IT teams)

• Provide level 1 and level 2 application support to business users (trader, risk manager, market risk monitoring operator, back-office and middle-office analyst, market data administrator,…)
• Analyze and manage incidents/problems/requests.

Problem management and continuous improvement

• Prepare and maintain knowledge base for each of the application in the scope of the team in coordination with the build team and the ops team.
• Collaborate with build team to assess the priority of the problem and follow-up the resolution, even contributing to the definition of long term solution.
• Provide non-functional requirement to the build team to implement monitoring as code whenever available.

Qualifications and Profile

• Candidates should have 4+ years experience in application support activity.
• ITIL certification.
• Good understanding of Capital Markets Domain and market activities.
• Relevant experience on Asset Control software
• Exposure to the Capital Markets with proficiency in financial instruments (Bonds, Rates, Equity, etc..), trading lifecycle and specifically market data.
• Relevant experience with working with external source like Bloomberg, reuters
• Expertise in static market data with knowledge of data types, sources, and uses within financial systems, including reference data, price data.
• Proven experience in technical proficiency with strong skills in SQL,
• High level of proficiency in unix/linux scripting.
• Should be able to do

- SLA & KPI management, client communication & interaction
- Predictive analysis, consulting, escalation management
- Risk analysis and project execution

• Appetite for continuous improvement and automation.
• Strong knowledge in XML, PL/SQL, MQ, CFT and Control-M.
• Knowledge of monitoring solutions (E.g ITRS Geneos, Elastic Search)
• Excellent communication and interpersonal skills.
• Strong analytical and troubleshooting skills.
• Ability to work well under pressure.
• Autonomous, self motivated and excellent team player.
• Strong perseverance and diligence towards attaining goals and effective time management.
• Education: Intermediate level (min. 4 years)

Next Step

• Prepare your updated resume and expected package.
• Simply click on 'Apply here' or email to [email protected] to drop your resume
• All shortlisted candidates will be contacted.

Tamanna Bilandi

EA Licence No. 91C2918

Personnel Registration No. R2096241

Job Description

The Network Services Support (NSS) team under CTI (Citi Technology Infrastructure), provides 24x7x365 network support in a dual hemisphere, 12hours shift rotation, follow the sun model with one command center in Irving, Texas and the other in Singapore. Each center provides real-time backup for the other enabling efficient transfer of operations.

The NSS supports over 45,000 Network devices including 15,000 data circuits across 103 countries covering North America, Latin America, EMEA, Asia Pacific regions. The NSS is the single point of contact for all network related issues and provides end to end support for the Global Citi network.

As a team member of Network Services Support, your responsibilities includes:

• Providing Technical Support for the firm’s global network with a focus on both network infrastructure projects and infrastructure break fixes.
• To represent Network Services Support (NSS) professionally on conference calls with cross functional partners throughout the technology organization while conducting in depth technical investigations of ongoing incidents involving network connectivity and performance issues.
• Ensuring infrastructure changes, authorization requests, communications to stakeholders for post change testing, arrangement of hardware replacements are completed complying with established process and execute due diligence in planning to prevent causing disruption of services, in compliance with defined IT processes and procedures.
• Display competency and professionalism on conference calls for major incidents which may or may not be due to a failure in NSS managed technology infrastructure. Ability to drive major incident calls as the lead network representative with assertiveness, logical troubleshooting along with clear and concise communication towards both external and internal stakeholders.
• Performs post mortem Root Cause Analysis for complex, high visibility issues or major incidents within tight timeline and the ability to drive vendors assertively to produce justifiable root causes in a professional manner.
• Maintain focus and poise during the support cycle and work through all challenges with a results-oriented attitude and relentless focus on enhanced customer service through rapid incident resolution.
• Collaborate and communicate accurately with people at different technical knowledge level ranging from Subject Matter Experts, Services Managers to Vendor Support Teams, etc, with the goal of aligning all parties towards achieving incident resolution as quickly as possible.
• Good understanding of Software defined networking (SDN) technologies concepts and the evolution and deployment approaches of SDN technology across traditional IP networks.
• Perform pre-defined configuration assurance/standard checks to satisfy Risk & Control and Safety & Soundness initiatives as part of proactive configuration management of all NSS managed technology infrastructure.
• Refine and improve existing processes to accomplish the desired results with better efficiencies and effectiveness.
• Maintain written operational procedures for the organization including document reviews at predefined intervals, ad-hoc procedure updates in response to operational events, and consistently high quality document management.


Skills and Experience Required

• 7+ years of experience in providing network operations supporting a network with 1000+ nodes.
• NOC (Network Operations Center) experience or large financial institution network operation/implementation experience is highly preferred.
• Expert level working knowledge of enterprise TCP/IP communications (IPv4, QoS, IPSEC, VPN, etc)
• Experience in supporting Load Balancers, DNS, DHCP.
• Strong knowledge of network protocol analysis using industry standard toolsets such as Wireshark capable of performing in-depth packet capture analysis.
• Expert working knowledge following routing protocols: BGP, OSPF, RIP, Multicast
• Strong working knowledge of IPSLA probes, EEM Applets, application specific network performance analysis, and TCP/IP optimization mechanisms for maximizing application performance across enterprise networks
• Strong working knowledge of common security threats facing enterprise networks including DDOS (Distributed Denial of Service) and various defensive mechanisms and threat mitigation strategies.
• Industry certifications includes; CCNP, CCIE, JNCIS, JNCIP, etc
• Strong knowledge in SDWAN technology.
• Intermediate to Expert software or programming knowledge in Python, JSON, Certified Scrum Master, NSO and in Terraform, AWS (Solutions Architect), Kubernetes, is a plus.

General Attributes, Characteristics, and Capabilities

• Highly assertive communications skills, commanding personality while maintaining professionalism. Ability to engage a large audience and lead the discussion with clear, concise, and highly assertive communication.
• Capable of understanding customers’ requirements and setting the correct expectation to stakeholders to prevent re-work or incorrect project delivery.
• Effective prioritization skills and high energy. Ability to work in a fast-paced network operations environment. Ability to work under pressure with conflicting priorities and a fluctuating and potentially voluminous operational and project based workload.
• Ability to articulate technical information to large audience with various levels of technical knowledge base, including a business management audience that may lack a deep technical understanding of internetworking technology solutions. Ability to drive communication between business leaders and IT. Must exhibit sound and comprehensive communication and diplomacy skills to exchange complex information with inherent confidence.
• High sense of urgency and commitment to exceed customer expectations. Strong personal work ethic, inspires excellence and enthusiasm amongst peer group
• Resilient and highly responsive in overcoming adversity, ability to work through a multitude of challenges/obstacle in order to achieve the desired end result
• Process oriented; self-disciplined and settles well into established systems and structures. Focuses on the journey as well as the destination.
• Ability and flexibility to operate within tightly controlled operational procedures. Proficiency in managing customer satisfaction requirements within the confines or operational procedures to achieve a suitable outcome for all stakeholders.
• Demonstrated technical competencies and history of increased responsibilities during previous three years. Strong dedication towards continual growth and self-improvement including year-over-year progression in industry certifications and overall technical proficiencies and knowledge base.
• Strong analytical, organizational, written and interpersonal skills

• Ensure the proper operation and maintenance of all production systems and services managed by Service Operations.
• Provide high-standard incident and problem management support, coordinating resolution efforts with the appropriate resolver teams.
• Minimize system downtime by ensuring prompt escalations to specialized internal and external resolver groups, adhering to customer contracts, SLAs, and monitoring requirements.
• Escalate unresolved issues to the next level for further investigation and resolution.
• Perform analysis, define requirements, document changes, and verify enhancements for applications and systems.
• Deliver onsite user support during service cutovers to ensure a smooth transition.
• Continuously document lessons learned, known errors, and operational knowledge to improve service delivery.
• Investigate problems by reviewing error logs, reporting faults, and recreating issues in a staging environment.
• Be available for escalations and support on a standby basis when required.

Requirements:

• A minimum of 3-5 years of experience in working with or providing support for application products (e.g., User Portals, Application components).
• Proficiency in operating systems such as RHEL 7/8, RHEL HA, and Windows.
• Experience with Java debugging and scripting languages like PERL, BASH, and Python.
• Solid knowledge of SQL databases with the ability to troubleshoot related issues.
• Familiarity with various data types, including APIs, APP, PNR, and DCS, is a plus.
• Strong understanding of XML data structures.
• Experience in the travel domain is preferred.

To apply, please visit www.gmprecruit.com and search for Job Reference: 25020

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.