• Able to commit 4 days work 1 day off, 3 days work 1 day off schedule.
• 12 hours permanent shift
• Location: Islandwide
• Salary Package: $2,650 to $3,500 (Depends on experience)

Responsibilities:

• Incident Response, Manage Security & Safety Systems
• Prevent unauthorised entry into the premises
• Monitor CCTV
• Patrolling and clocking
• Access control duties

Requirements:

• Secondary education

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

About ACP:

ACP is the leading provider of learning management systems (LMS), e-learning, website Development and ICT solutions. In our current day and age, the adoption of technology in jobs worldwide has enabled us to streamline job processes and increase organizational efficiency, all thanks to the power of the internet. As such, digital literacy is a crucial skill that must be imparted to the next generation, and we continuously strive to empower every individual to learn through technology in our borderless world.

Roles & Responsibilities:

The role of a business analyst is to act as a crucial bridge between the business and the development teams, facilitating effective communication and collaboration between these two essential components of a project. This liaison is pivotal in ensuring that the business goals, requirements, and objectives are clearly understood and translated into actionable plans for development, ultimately leading to the successful execution of projects and the achievement of organizational objectives.

Job Description:

• Create detailed business analysis, outlining problems, opportunities and solutions
• Manage, track and raise project issues and exceptions where required for approval
• Involve in the requirement study and gathering, creating mockups, creating test cases and testing, and driving a smooth deployment and adoption and support the ongoing operations of the project
• Assist to understanding and troubleshooting technical issues when needed
• Learn to undertake root cause analysis for problems in order to implement preventive and corrective measures to meet business and performance needs
• Use of Excel, Access, and SQL to perform collection, analysis and profiling of large volumes of data
• Write and document requirements and functional specifications
• Observe industry trends and recommend new features or solutions to the product development team
• Assist in any other duties as required by the manager or supervisor

COT Products

• Lead outreach and qualifications
• Follow-up communications
• Database management

Job Specifications:

• Currently pursuing a Diploma or Degree in Business, Information System/technology, computer science, or equivalent
• Prior knowledge and experience in Business Analytics
• Proficient with Microsoft Office tools like MS Word, MS Excel, and MS PowerPoint
• Basic SQL knowledge
• Effective oral and written management communication skills
• Good analytical skills
• Adaptable and flexible
• Clear communicators, smooth facilitators, and precise analysts
• A team player with good communication skills
• Self-motivated person who thrives in a fast-paced environment
• Must be able to commit for at least 4 months (Full Time)

Benefits:

• An internship that is more than 3 months old will be entitled to 1 AL from the 4th month onwards.

You hereby freely give ACP Computer Training & Consultancy consent to use and process your personal data relating to my job application and have read and understood the ACP Computer Training & Consultancy Data Protection Notice for Job Applicants. (Link: https://www.acpcomputer.com/data-protection-notice/) You may withdraw your consent at any time with future effect in line with the said notice as well.

Find Your Dream Job With Us

WE ARE HIRING !!

Role : System Analyst

Job Requisition No: JR30702

Job level : 6 - 9 years of relevant experience (L3)

Location: Singapore

Key Skills: Market risk and Credit risk

Job Objectives

Group Technology and Operations (GTO) in Singapore is looking for an experienced business analyst for the core Treasury IT team to support the bank’s treasury division for the business with Commodities, Credit Derivatives, FXD, IRD, FX, MM, Fixed Income products in Singapore, Thailand, Indonesia, Malaysia, China and its overseas branches across the globe.

This role is for the Global Markets Programme – Risk Project implementation using Murex v3. The role is based in Singapore and requires interaction with users and stake holders in Singapore & overseas.

The system analyst role is responsible for the delivery of strategic projects or tactical changes for the bank’s treasury division. The focus is on the roll out of the Murex - Risk related deliveries for Singapore and branches. The role requires the successful candidate to gather requirements, work with the vendors and drive the testing with the end users to ensure a successful deployment of the project.

Key Responsibilities

• Self-motivated risk management professional with an interest in delivering strategic change solutions to enable effective solutions around traded risk management
• Good understanding of key market risk concepts (eg. traded products, VaR, stress testing, risk/limit management)
• Good understanding of key credit risk concepts (eg. traded products, counterparty risk, credit approval process, limit management, excess management)
• Strong technical knowledge specially in Murex domain
• Good business domain knowledge of banking & trading book
• Good understanding of datamart and simulation module in GMP
• Highly effective communicating with technical stakeholders, proficient communicating with non-technical stakeholders
• Good problem solving, analytical, synthesis, system thinking and solutioning skills
• Ability to identify, monitor and manage project risks, issues and dependencies, and agree appropriate solutions with sponsors and key stakeholders
• Strong influencing skills to achieve alignment up and down the organization
• Experience in implementing large-scale, highly available applications or other large project implementation
• Proven result-oriented person with a focus on delivery
• Good understanding and experience in software development cycle

Required Skills:

• Experience working with MUREX
• Functional understanding of counterparty risk and pfe
• Experience in product pricing methodologies
• Experience in VaR, MRA, MRE Configurations
• Understanding of the model assignments, market data, Rate curves etc.
• Understanding of simulations and datamart module
• Strong technical & functional background.

Optional Skills

Education:

• Bachelor's or Masters degree in computer science, engineering or in Finance domain
• Related professional/technical qualification will be advantageous although not mandatory
• Strong Murex Knowledge

Please forward your resume in MS word format to [email protected] and [email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Job Summary

We are seeking a Business Analyst with SAP experience, focusing on Sales and Distribution (SD) and Material Movement and Production (MM). In this role, you will support project management for system development and implementation activities, ensuring the smooth execution of business process improvements.

The preferred candidate will demonstrate his/her expertise in developing business process flows, obtaining stakeholder sign-offs, and facilitating process workflow modelling to collaborate on defining the future state while addressing gaps across workstreams. Additionally, you will capture user requirements and translate them into features, user stories, and acceptance criteria.

Responsibilities

· Support the project management for the system development and implementation activities

· Develop business process flows and obtain stakeholder sign-offs

· Facilitate process workflow modelling to collaborate on to-be state/process illustration and closing the gaps between workstreams

· Hold the pen to capture user requirements into features, user stories and acceptance criteria

· Prepare and manage the reporting to communicate project risks, issues and actions to stakeholders

· Ensure that the team adheres to committed timelines and deliverables and assist in de-risking

· Facilitate the creation of test scenarios (where required), training documentation, preparation of test data, collation of change requests, capture of test evidence and ensure the successful completion of UAT

· Co-ordinate user training according to plan

· Hold the pen for L5 documentation (if superusers are unavailable) to refresh L5 documentation

· Other governance, documentation and process work as required

Requirements

· Candidate will need to liaise with stakeholders in China. Proficiency in Mandarin will be highly advantageous

· Excellent documentation skills for project and system development and testing

· Excellent Visio skills

· Excellent skills in using Azure DevOps for iteration planning, task allocation and tracking and test plans

· Outstanding time management, communication, and organisation skills

We regret to inform that only shortlisted candidates will be notified / contacted.

EA Registration No: R23115060, Clarie Khoo Jia Min,

Allegis Group Singapore Pte Ltd, Company Reg No. 200909448N, EA License No. 10C4544

• Requirements Analysis & Elicitation – Preparing Business requirements document.
• Experienced in high volumes of functional user stories authoring
• Responsible to identify and define detailed functional specifications based on the business requirements document or user stories.
• Analyse and propose the “to-be” business and operation processes based on the agreed requirements and / or function points, perform impact assessment and estimation.
• Convey functional and non-functional requirements to System Analysts to ensure clear and complete understanding of requirements.
• Work closely with Technology to ensure proposed solution aligns with requirements.
• Monitor and manage risks /issues related to requirements and scope-creep.
• Assist in translating business requirements into test scenarios.

Mandatories are:

Experience in Corporate Payments/Transaction monitoring

Candidates should be proficient in

• Corporate Banking
• Knowledge of scams and their modus operandi
• Payment Fraud
• Internet Banking
• Regulatory and compliance around online payments
• Experience in Business Analysis. 5-8 years"

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi’s Wealth brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices. The strategies we create help our clients maintain liquidity while maximizing yields, transact in foreign currency and across borders, and manage fluctuating expenses or cash flow. We are uniquely suited to helping our clients meet their banking needs across regions through our global network.

We’re currently looking for a high caliber professional to join our team as Officer, Securities and Derivative Analyst - Hybrid (Internal Job Title: Securities & Derivatives Analyst – C09) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

• Participate and contribute to the projects and process enhancements initiatives handled by the team with specific project/learning outcomes
• Perform trade verifications to ensure accuracy of booking requests
• Generate and match trade confirmations according to the International Swaps and Derivatives Association (ISDA) templates
• Complete settlement tasks and daily rate revaluations accurately and on time
• Coordinate transaction processing issues to the appropriate department and collaborate on a solution
• Perform regulatory controls, account reconciliations, and record retention activities in accordance with established policies
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• Expert level proficiency in Windows, MS Project, and MS Office Suite
• Relevant experience preferred
• Fundamental understanding of Treasury products, accounting and regulatory policies
• Proven ability to perform various concurrent activities/projects in a high-risk environment
• Consistently demonstrates clear and concise written and verbal communication skills
• Bachelor’s Degree/University degree or equivalent experience in Business, Accounting or Finance

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

The primary focus of this position is the support the maintenance of the human resource management system (HRMS) in addition to other systems supported by the HRIS team. This position serves as a technical point of contact for assigned functional areas and assists subject matter experts with ensuring data integrity, testing of system changes, report writing and analyzing data flows for process improvement opportunities. The HRIS analyst also supports HRMS upgrades, patches, testing and other technical projects as assigned.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. System Maintenance (5% of time): Assist in the review, testing and implementation of HRMS upgrades or patches. Collaborate with functional and technical staff to coordinate application of upgrade or fix. Maintain HRMS tables. Document process and results.
2. Production Support (20% of time): Provide support for HRMS, including researching and resolving HRMS problems, unexpected results or process flaws; performing scheduled activities; recommending solutions or alternate methods to meet requirements.
3. Projects/Process Improvement (55% of time): Recommend process/customer service improvements, innovative solutions, policy changes and/or major variations from established policy that must be approved by appropriate leadership prior to implementation. Serve as a key liaison with third parties and other stakeholders (e.g. payroll). Use project management skills in managing projects. May provide overall project management for a given HR initiative.
4. Reports/Queries (10% of time): Write, maintain and support a variety of reports or queries using appropriate reporting tools. Assist in development of standard reports for ongoing customer needs. Help maintain data integrity in systems by running queries and analyzing data.
5. Training (5% of time): Develop user procedures, guidelines and documentation. Train clients on new processes/functionality. Train new system users.
6. Individual Development (5% of time): Maintain awareness of current trends in HRMS with a focus on product and service development, delivery and support, and applying key technologies. Examine trends in information systems training, materials and techniques. Through classes, reading, CBTs or other mechanisms, continuously increase both HR knowledge and HRIS application/tools knowledge. Participate in user group meetings/conferences.

Requirements

• Min Degree in Human Resources
• Min 4-5 years of experience would be at an advantage
• Office Hours/ 5 Days
• Excellent communication skills is a must
• Good management skills of team

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Thank You.

Leon Leong De Cong

R1551708

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Responsibilities:

• To lead and drive the requirements gathering process.
• To lead and manage a small team of developers to deliver the modules to develop web-based application systems.
• Participate in the design and development of web applications based on Ecquaria’s product (J2EE-based).
• Lead and manage the user acceptance testing process.
• Implement, customize, test, document and maintain software applications.
• Ensure that the modules delivered are according to the specifications and are of high quality.

Requirements:

• A Degree/Diploma in Computer Science with at least 3 years' software development experience in Internet technology in Win NT, UNIX or LINUX platform
• Those with leadership experience may be considered for the Project Lead position.
• Technical skills include proven object-oriented programming experience with Java and C++ together with extensive RDBMS through JDBC
• Experience in J2EE, Web Services and XML will be advantageous
• Experience in Elixir reporting solutions will be advantageous
• Very strong in SQL
• Data analysis skill will be an added advantage, although this is not compulsory to have.
• Good interpersonal skills

Toppan Ecquaria is an equal opportunity employer and values diversity within our company. We welcome all interested candidates to apply for this position, however, we regret to inform that only shortlisted candidates will be contacted by us for an interview.

Find us at www.topppanecquaria.com or www.linkedin.com/company/toppan-ecquaria

For more career opportunities, please visit our career site at:- https://toppanecquaria.com/careers/job-openings?utm_source=Jobstreet&utm_medium=Page&utm_campaign=2020

(Please copy & paste the above link onto your browser)

Job Description & Requirements

• Requirements Analysis & Elicitation – Preparing Business requirements document.
• Experienced in high volumes of functional user stories authoring
• Responsible to identify and define detailed functional specifications based on the business requirements document or user stories.
• Analyse and propose the “to-be” business and operation processes based on the agreed requirements and / or function points, perform impact assessment and estimation.
• Convey functional and non-functional requirements to System Analysts to ensure clear and complete understanding of requirements.
• Work closely with Technology to ensure proposed solution aligns with requirements.
• Monitor and manage risks /issues related to requirements and scope-creep.
• Assist in translating business requirements into test scenarios.

Mandatories are:

• Experience in Corporate Payments/Transaction monitoring
• Candidates should be proficient in
• Corporate Banking
• Knowledge of scams and their modus operandi
• Payment Fraud
• Internet Banking
• Regulatory and compliance around online payments
• Experience in Business Analysis. 5-8 years

2025 APAC Graduate Programme – Global Markets

Our two-year graduate programme is designed to provide you with first class training and immediate responsibility, it gives you the support and development you need to start a successful career in financial services.

For: Final year students or recent graduates with a bachelor’s or master’s degree in any disciplines from a recognized university

Duration: 24 months

Streams: Structuring

Start date: January, April or July 2025 depends on graduation date

We encourage you to apply for your program of choice as soon as possible, as we recruit on a rolling basis and may close applications before the advertised date, if all vacancies are filled.

Who can apply?

To be considered for the placement, you will:

Apply as a recent graduate, final year undergraduate, or master’s student in any discipline;

Possess GPA of 3.3 out of 4.0 or above (or equivalent) in any discipline;

Have to be fluent in spoken and written English (additional languages are an advantage); and

Demonstrate methodical, logical, solution-driven thinking, with commercial awareness and a keen interest in latest finance topics as well as market trends.

Candidates with more than one application will not be processed – You are encouraged to review the different business lines and working locations before applying.

What you can expect?

Induction

You will be provided with a comprehensive induction, where you will be immersed in group training and discover more about the BNP Paribas Group.

Training

From day one, you will start your business specific technical and financial training, alongside personal skills development aimed at equipping you with the knowledge you need to get you the best possible start in your career. Working alongside our teams of industry leading specialists, you will gain on-the-job training throughout your two-year programme taking you along a development path to build your expertise and broaden your base of skills. You will also have the chance to experience other parts of the business through cross-entity projects, which will help you understand how we approach complex work and give you the chance to develop a strong internal network.

Mentor & Buddy

Throughout the programme, you will be mentored by experienced managers and team members, as well as pairing with a buddy from our early career cohorts who will make sure you are getting everything you need to grow.

What you will do?

As a Structuring Analyst, you will:

Participate in creation and promotion of new products matching changing market conditions and client needs;

Assist with pricing and executing complex transactions on designing marketing derivatives;

Develop tools and frameworks for risk analysis in order to identify new opportunities arising from market and regulatory changes.

About BNP PARIBAS

As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance.

We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community

BNP Paribas MixCity which fosters better representation of women at all levels of the organization

Ability, the mutual aid network for employees with a disability or a disabling or chronic illness

BNP Paribas CulturAll which celebrates diverse backgrounds

BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

https://careers.apac.bnpparibas

More information

BNP Paribas - Diversity & Inclusion Journey

BNP Paribas - The Bank Of Green Changes

Award Obtained

BNPP has won Top employer Europe award in a 10th consecutive year

Job Duties:

• Assist to understand business requirements from business case/request and visualisations of business data. Analyse data to identify patterns and draw insights to support business decisions
• Implement the analytical insight into the business process by coordinating different functions and/or stakeholders
• Propose, develop and implement processing models and present the explainable outcomes to support the organisation’s operations and execution of key distribution compensation strategies.
• Assessment of new and existing process
• Design, automate and maintain mission-critical dashboards for our business units using available tools
• Manage BAU end to end activities to ensure validations are according to business rule, timely and accurately
• Finance Operations lead/representative for system or tools that support compensation eg new system, system migration, database migration, data structure change etc
• Any other ad-hoc tasks.

Job Requirements:

• Degree in Finance/Statistics/Mathematics/Economic or related field
• Minimum 3 years in data analytics and operations preferably in financial industry
• Experience in various data analytics tools eg Alteryx, Anaplan, Python, Power BI, SQL, Qlik etc
• Familiarity with database, cloud, and various FP&A tools

Interested applicants please send your resume in MS Words format to [email protected] and attn it to Tan Joanna (R1104661).

Short listed candidates will be notified

www.ambition.com.sg

EA Registration Number: R1104661

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. Licence Number: 10C5117

2025 APAC Graduate Programme – Global Markets

Our two-year graduate programme is designed to provide you with first class training and immediate responsibility, it gives you the support and development you need to start a successful career in financial services.

For: Final year students or recent graduates with a bachelor’s or master’s degree in any disciplines from a recognized university

Duration: 24 months

Streams: Structuring

Start date: January, April or July 2025 depends on graduation date

We encourage you to apply for your program of choice as soon as possible, as we recruit on a rolling basis and may close applications before the advertised date, if all vacancies are filled.

Who can apply?

To be considered for the placement, you will:

Apply as a recent graduate, final year undergraduate, or master’s student in any discipline;

Possess GPA of 3.3 out of 4.0 or above (or equivalent) in any discipline;

Have to be fluent in spoken and written English (additional languages are an advantage); and

Demonstrate methodical, logical, solution-driven thinking, with commercial awareness and a keen interest in latest finance topics as well as market trends.

Candidates with more than one application will not be processed – You are encouraged to review the different business lines and working locations before applying.

What you can expect?

Induction

You will be provided with a comprehensive induction, where you will be immersed in group training and discover more about the BNP Paribas Group.

Training

From day one, you will start your business specific technical and financial training, alongside personal skills development aimed at equipping you with the knowledge you need to get you the best possible start in your career. Working alongside our teams of industry leading specialists, you will gain on-the-job training throughout your two-year programme taking you along a development path to build your expertise and broaden your base of skills. You will also have the chance to experience other parts of the business through cross-entity projects, which will help you understand how we approach complex work and give you the chance to develop a strong internal network.

Mentor & Buddy

Throughout the programme, you will be mentored by experienced managers and team members, as well as pairing with a buddy from our early career cohorts who will make sure you are getting everything you need to grow.

What you will do?

As a Structuring Analyst, you will:

Participate in creation and promotion of new products matching changing market conditions and client needs;

Assist with pricing and executing complex transactions on designing marketing derivatives;

Develop tools and frameworks for risk analysis in order to identify new opportunities arising from market and regulatory changes.

About BNP PARIBAS

As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance.

We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community

BNP Paribas MixCity which fosters better representation of women at all levels of the organization

Ability, the mutual aid network for employees with a disability or a disabling or chronic illness

BNP Paribas CulturAll which celebrates diverse backgrounds

BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

https://careers.apac.bnpparibas

More information

BNP Paribas - Diversity & Inclusion Journey

BNP Paribas - The Bank Of Green Changes

Award Obtained

BNPP has won Top employer Europe award in a 10th consecutive year

JOB SUMMARY

Overall

• This CX role is the torchbearer of a customer-centric culture in an organization that leads to great customer experience. As a CX Analyst within the team, you will bring your mastery of analyst experience to coach stakeholders and teams across the bank as we transform the way we collect data, listen to customers, and identify the focused area to improve experience for our customers.
• This role will be focusing on operationalizing the Global CX Strategy, Complaints Optimization, NPS, Analytics, and market partnering. A “challenge accepted” attitude is a must in this fast-paced environment.

RESPONSIBILITIES

Strategy

• Review industry best practices and benchmarks to ensure WRB is always efficient in their setup and operation across Customer Experience domain. Brings in the customer lens, voice, behavior, and insights and translates these into a defined set of linked end-to-end customer experiences to our various markets. Partner with Analytics and Insights teams on CX optimisation initiatives to turn data into actionable insights. Translate insights into compelling story, and effectively communicate business outcomes that deliver a best-in-class ROX.

Business

• Continuously monitor, analyze, and improve customer satisfaction, NPS, average response time, average resolution time and other customer metrics. Operationalise the global customer experience blueprint and ensure continuous improvement processes alongside Country CX heads to enhance customer experience and customer service levels. Work intensively with Country CX teams to deliver a seamless customer experience across all stages and touchpoints in a customer journey

Processes

• Operationalize CX Sharing forum to facilitate strong and effective collaboration across WRB CX Heads to deliver on the Customer Experience agenda. Standardise and maintain Global Customer Experience framework and standard operating procedures for WRB. Build and maintain user friendly dashboards to visualize client insights and turning data into insights by using data analytics tools like Qualtrics, Tableau, PowerBI. Managing vendors to translate business objectives into tangible results and deliverables. Understand Client Journey improvement process. Suggesting the right tough points to collect data and measure right client insights during the journeys. Participate group activities such as envisioning / ideation, planning, issue resolution, action planning, assumptions testing & prototyping as well as requirements gathering.

People & Talent

• Individual Contributor. Be a team player and uphold the company values behaviours.

Risk Management

• The ability to understand of the main risks facing the Group and the role they play in managing them.

Governance

• Support the Global Process owner for Complaints and take active role in the Group CX Forum

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead to achieve the outcomes set out in the Bank’s Conduct Principles
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• Group WSDM & CCO teams
• Group and Country Personal Banking teams, Digital teams, Product teams and CX teams
• Group Digital Management team, WRB
• Group Personal Management team, WRB
• Global COO teams, WRB
• External Consulting firms and research partners

Other Responsibilities

• Embed Here for good and Group’s brand and values in Client Experience and Research
• WRB; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats)

Our Ideal Candidate

• 5 plus years working experience in Banking.
• 3+ years in Customer experience management and customer insights in finance industry.
• Experience of Customer experience processes, and proven customer-centered design methodologies.
• Proven track record in executing & operationalizing a Customer experience vision.
• Strong strategic acumen coupled with strong execution experience.
• Outstanding stakeholder management skills.
• Strong collaboration, consensus building, problem resolution and communication skills are a prerequisite.
• Application of in-depth customer experience knowledge and best practice.
• Proven achievement of consistent, high-quality results.
• High energy, can-do attitude, very strong sense of ownership and desire to succeed with commensurate analytical and strategic skills.
• Executive-level communication & presentation skills; must have persuasive "presence" and ability to effectively communicate technology to business stakeholders and business to technology people
• Energy and a desire to succeed; follows through on commitments; pushes self and others to deliver exceptional results.
• Relationship building – able to build strong relationships across internal and external stakeholders.

Role Specific Technical Competencies

• Banking.
• Customer experience management.
• Customer-centered design methodologies.
• Stakeholder management skills

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

HIRING: LAB ANALYST (AS&T)

Strategy and M&A Analyst

This role will be supporting Chief Strategy Officer in driving the strategy development and partnership of the Group, ensuring that initiatives across business, investment, advocacy and philanthropy create meaningful impact in alignment with TPC’s purpose-led business model, and on the other aspect, assisting M&A investment projects.

Responsibilities

Strategy Development and Management

• Assist in formulating long-term strategic goals and objectives aligned with TPC’s mission
• Develop and monitor OKR or KPI performance to assess the effectiveness of strategic initiatives and business operations
• Conduct regular strategy performance reviews, identifying gaps and areas of improvement
• Collaborate with Business Units to align performance goals and track progress toward targets
• Conduct in-depth research on market trends, competitors, and industry dynamics
• Identify new business opportunities, strategic partnership and assess their alignment with the TPC’s strategic goals
• Support the development of long-term strategies by providing market intelligence and competitor benchmarking

M&A

• Assist in identifying, evaluating, and executing M&A transactions
• Support financial modelling, valuation analysis, and due diligence processes for potential acquisitions.
• Collaborate with cross-functional teams, including finance, legal, and Business Units, to ensure smooth transaction execution

Partnership Development

• Develop and nurture relationships with key stakeholders, partners, and industry leaders
• Effective communication to ensure alignment of goals and expectations
• Identify potential partners that align with the organization's strategic objectives, assisting with scoping of project and the strategic direction
• Act as the point of contact for corporate partners, curation of projects, addressing inquiries and ensuring high levels of satisfaction
• Collaborate with internal teams to align partnership activities with organizational objectives and strategies

Requirements

• Bachelor Degree with at least 1-3 years’ experience in Strategy Development work
• Demonstrated track record of in strategic planning process, supporting and coordinating strategy development and translation across multiple stakeholders, both internal and external
• Strong strategic planning, analytical and project management skills
• Excellent verbal and written communication as well as receptive listening skills, with the ability to present complex ideas in a clear, concise fashion to technical and non-technical audiences, and seek alignment and buy-in across different stakeholders
• Team leader and player; self-starter; results-oriented; 'can do' attitude; hands-on and able to work with virtual, global & cross-functional teams
• Comfortable with change and have strong interest in understanding the latest developments in the macro environment and technological advancements

• Oversee assigned product portfolio and generates sales to achieve revenue, target, and budget.
• Enhance professional and technical knowledge of sales product.
• Perform and assess market and competitive analysis to develop efficient business strategy and generate higher sales revenue.
• Develop strategic relationships with product vendors and partners to provide solutions to partners and end users.

Requirements:

• Diploma in Information Security or equivalent
• At least 2 years of experience in managing Network Security / Electronic / IT products.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Reg No. R21100996

• Support the planning, implementation and upgrade of the cybersecurity products and solutions.
• Train external and internal clients on how to use the company products and solutions.

Requirements:

• Diploma in IT/Cyber Security Engineering or equivalent
• At least 2 years of CyberArk experience in IT, IS or Cybersecurity industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

• Well Established Company
• Basic $4500 - $5200 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Boon Lay
• Working day: Monday to Friday
• Working hours: 8.30am to 5.30pm

Job Responsibilities:

• Work closely with relevant teams to gather necessary data and collaborate on pricing initiatives
• Develop appropriate prices for new products and updates to existing products
• Assist in product profitability analysis, taking into account production costs, marketing expenses, and sales volumes
• Recommend pricing adjustments to enhance product profitability
• Assist in pricing review and reports
• Monitor pricing performance to ensure pricing data consistency and accuracy
• Generate reports and dashboards to track KPIs
• Conduct thorough pricing analysis to evaluate historical pricing trends, price elasticity, and product performance
• Utilize data insights to identify opportunities for price optimization
• Generate well-developed, accurate quote proposals
• Other ad hoc duties as assigned

Job Requirements:

• Possess minimum Bachelor’s degree in any discipline, with minimum 2 years relevant experience in product pricing, market research or analytical role

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Permanent full-time role
• Basic $2650 to $3500 + Allowances + JOINING BONUS
• No bond
• Training Provided
• Company Transport Provided (Island Wide)

Job Description:

• Responding to incidents and managing security and safety systems.
• Preventing unauthorized entry into premises.
• Monitoring CCTV for suspicious activity.
• Conducting patrols and clocking duties.
• Performing access control duties.

Requirements:

• Able to commit 12 hours duty (Permanent day and/or night shift available)

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

CHAN KAM HUI (R24125233)

EA Recruitment Pte Ltd

EA License No: 21C0492