An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

TASKS & RESPONSIBILITIES:

• Assist in the management of rooms inventory to maximize cluster rooms revenue, as well as maintain accuracy of information and enhance automation efforts in reservation system.

• Assist in the preparation of competitive analysis and other supporting documents for presentation at market sales strategy meetings.

• Assist in managing room authorizations, rates, and restrictions, including communicating rate restrictions and strategy to properties.

• Perform all Revenue Management month end reporting and auditing and provide forward looking information for the purposes of forecasting, targeting need areas and balancing financial expectations.

• Accurately generate, process and update all property and market Revenue Management reports and serve as primary source for majority of reporting and analytical needs of the Revenue Management team.

• Assist with system maintenance including but not limited to, inputting rate hurdles, monitoring forecasted demand, updating group forecasting and running daily system checks.

• Assist with training of new associates as necessary on revenue management tools.

• Assist in the implementation of hotel sales strategies in the reservation and inventory systems.

• Work Location: Jurong Island (Company transport provided near Jurong East MRT)
• Work hours: 8 am to 4.30 pm (Mon-Fri)
• Salary range: $2800 - $3200 + $200 (site allowance)

Responsibilities:

• Perform raw material, intermediate and final product Quality analysis.
• Interpret and report test results accurately and timely based on test method.
• Supports troubleshooting technical issues pertaining to equipment and analysis.
• Support establishment and maintenance of lab system and equipment validation and calibration.
• Maintenance of quality document and development of quality procedures.
• Provide training to Laboratory Analysts and Process Technicians in analysis instrument procedures.
• Manage and maintain chemicals, reagents, and consumables.
• Support Procurement process and upkeep of inventory.
• Implement and improve analytical and equipment work process.
• Implement and participate in safety and quality improvement activities.
• Other works as assigned by Superior.

Requirements:

• Diploma in Chemical Process Technology or Science related field.
• Min 5years experience in analytical laboratory environment.
• Hands-on experience with GC, ICP, Titration and polymer testing equipment
• Hands-on experience with equipment calibration and reagent preparation.

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

TASKS & RESPONSIBILITIES:

• Assist in the management of rooms inventory to maximize cluster rooms revenue, as well as maintain accuracy of information and enhance automation efforts in reservation system.

• Assist in the preparation of competitive analysis and other supporting documents for presentation at market sales strategy meetings.

• Assist in managing room authorizations, rates, and restrictions, including communicating rate restrictions and strategy to properties.

• Perform all Revenue Management month end reporting and auditing and provide forward looking information for the purposes of forecasting, targeting need areas and balancing financial expectations.

• Accurately generate, process and update all property and market Revenue Management reports and serve as primary source for majority of reporting and analytical needs of the Revenue Management team.

• Assist with system maintenance including but not limited to, inputting rate hurdles, monitoring forecasted demand, updating group forecasting and running daily system checks.

• Assist with training of new associates as necessary on revenue management tools.

• Assist in the implementation of hotel sales strategies in the reservation and inventory systems.

Job Description & Requirements

• Degree holder with >5 years of experience in performing AML/KYC duties (preferably CDD) within the financial service sector

• Strong logical reasoning skill; can consume a multitude of information to draw reasonable conclusion on a scenario in a structured manner

• Respectful and professional when challenging a past decision or quality of work

• Can manage pressure from high volume

• Fluent and articulate in both spoken and written English

• Self-started, team player; can work with stakeholders from other BUs.

• Experience with Detica appreciated, but not mandatory

• Candidates with Less 5 years of experience (3-5 Years) will be considered as L2 KYC Analyst.

Role:

CCTV Supervisor (Security)

• Project contract based (start from 29 Jan, estimated 27 months until project completion)
• Work Location: Changi Naval Base
• Project Office at (Lavender area)
• Working days: 5.5 days 8am to 5pm, Alt Sat Full Day
• Salary: $1600 to $3000

Requirements

• Degree in Construction Facility Management or equivalent, recognized universities under the BCA with at least 2 years working experience.
• Knowledge and hands-on experience in security systems such as Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems and CCTV systems is a must.

Job scope

• Supervise building CCTV & security system.

• Ensure compliance with CCTV Code & Security requirements.

• Conduct daily check on installation works.

• Conduct coordination work with other trades.

• Assure compliance to code of practice.

• Understand of CCTV & security system operation & function.

• Prepare & submit permit to work application.

• Ensure proper documentation is in order.

• Assist operation & construction team on site activities related to Fire & security system.

• Ensure that works carried out are following the Workplace Safety and Health Act.

• Other ad-hoc duties as assigned.

✅ Wee Yuan Huan

✅ Reg No: R21100383

✅ The Supreme HR Advisory Pte Ltd

✅ EA No: 14C7279

Role:

CCTV Supervisor (Security)

• Project contract based (start from 29 Jan, estimated 27 months until project completion)
• Work Location: Changi Naval Base
• Project Office at (Lavender area)
• Working days: 5.5 days 8am to 5pm, Alt Sat Full Day
• Salary: $1600 to $3000

Requirements

• Degree in Construction Facility Management or equivalent, recognized universities under the BCA with at least 2 years working experience.
• Knowledge and hands-on experience in security systems such as Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems and CCTV systems is a must.

Job scope

• Supervise building CCTV & security system.

• Ensure compliance with CCTV Code & Security requirements.

• Conduct daily check on installation works.

• Conduct coordination work with other trades.

• Assure compliance to code of practice.

• Understand of CCTV & security system operation & function.

• Prepare & submit permit to work application.

• Ensure proper documentation is in order.

• Assist operation & construction team on site activities related to Fire & security system.

• Ensure that works carried out are following the Workplace Safety and Health Act.

• Other ad-hoc duties as assigned.

Interested personnel kindly contact WhatsApp: https://wa.me/6592994753 (Marcus)

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Summary

The cyber Security Architect is a senior-level position responsible for planning, designing, testing, implementing and maintaining our organization’s network security infrastructure. He also evaluates the security of the organization's systems for vulnerabilities. He participates to penetration tests, risk analyses on LANs, WANs, and VPNs. He also determines the efficacy and efficiency of routers, firewalls, and comparable systems, they also evaluate these systems.

Responsibilities

• Production Level 3 support for Network and Security infrastructure.
• Design, develop, and implement secure system architectures.
• Embed security principles into the design of system architectures to mitigate the risks posed by new technologies and business practices.
• Design artefacts, spanning design, development, and implementation, into enterprise systems that describe security principles and how they relate to the overall enterprise system architecture.
• Perform routine activities related to the periodic review and audit activities of infrastructure security systems and maintains documentation of security standards and procedures.
• Gaining a total understanding of the organization’s technology and information systems
• Planning, researching, and designing reliable, powerful, and flexible security architectures for all IT projects
• Defining, creating, implementing, and maintaining all needed corporate security policies and procedures, making sure that all employees abide by them
• Developing requirements for all IT assets including routers, firewalls, local area networks (LANs), wide-area networks (WANs), virtual private networks (VPNs), and any other related network devices
• Reviewing and approving the installation of all firewalls, VPN, routers, servers, and IDS scanning technologies
• Preparing cost estimates for all cybersecurity measures and identifying any potential integration issues
• Providing technical guidance and supervision for security teams
• Taking charge of any security awareness programs and educational efforts to better prepare non-IT personnel
• Responding immediately to any security-related incidents (e.g., data breaches, viruses, phishing scams)
• Updating and upgrading the organization’s security systems as needed

Education and Qualification Requirements:

• At least a Bachelor’s degree in any of these faculties: Computer Science,Information Technology,Programming & Systems Analysis and Science (Computer Studies)
• Minimum 8 years of experience in managing IT systems environment with about 5 years of experience in financial institutes.
• Subject matter expert on Systems , Network and Security.
• Knowledge and/or hands on working experience with emerging technologies.
• Excellent communication, interpersonal and logical skills.
• Customer service oriented and a strong team player.
• Ability to work under pressure and a commitment to solving issues.

Technology / Product Experience:

Cisco

ACI, Nexus, Catalyst, DNAC, ISE , iOS, NXOS

Arista

Switches, EOS

Fortinet

Firewall, IPS

F5

LTM, ASM, APM , TMOS

Infoblox

DNS, DHCP

Skyhigh

Proxy

Ivanti

Remote access

Checkpoint

Firewall, MDS

Trendmicro

IPS/IDS

Programming

Python/Bash/Ansible

Tools

Wireshark/Tshark/Netflow

• Able to attend to clients’ complaints, feedbacks and queries
• Able to carry out immediate response and cover the manpower shortfall at sites
• Able to carry out OJT training for newly recruited and conduct refresher on SOP
• Able to cover the security officers who are on leave, off or absent in a short notice.
• Able to handle security related issues at deployment sites
• Able to conduct security and safety risk assessment
• Submission of weekly roster
• Preparation of operational report
• Responsible and accountable for effectively managing the day to day operations/allocated contract sites and staffs
• Conduct investigations and check through incident report submitted by the secutiy team and prepare AAR of the incident.
• Manage and review security procedures.

Our priority is about managing the sites effectively.

Candidates from the Singapore Police Force (SPF) and Singapore Armed Forces (SAF) are highly encouraged to apply.

*Only shortlisted candidates will be contacted

Job Description

• Industry/ Organization Type: Security
• Position Title: Senior Security Officer
• Working Location: Island Wide
• Working Hours: 5/6days (8.00 am-8.00 pm/8.00 pm-8.00 am)
• Salary Package: Basic Salary $3,500 + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Supervise and lead a team of security officers to ensure effective security operations.
• Oversee security measures and procedures at designated locations.
• Conduct regular patrols and inspections to ensure safety and compliance.
• Respond promptly to alarms, emergencies, and security incidents.
• Investigate security breaches, incidents, and prepare detailed reports.
• Ensure compliance with all security policies, procedures, and regulations.
• Conduct training sessions and mentor junior security officers.
• Coordinate with law enforcement and emergency services as necessary.
• Maintain and update security records and documentation.
• Monitor and manage security systems, including CCTV, access control, and alarm systems.
• Liaise with clients, building management, and tenants to address security concerns and provide solutions.

APPLY NOW!!!

• Valid PLRD license with RTT, CSSPB, and PAPP training.
• Minimum of 3-5 years of experience in a security role.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to handle emergencies and stressful situations calmly and effectively.
• Strong observational and analytical skills.
• Proficient in using security systems and technology.
• Ability to work on rotating shifts, including weekends and public holidays.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68840 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Job Summary:

The Head of Security Services will lead and manage the security services offered by the Systems Integrator (SI) organization. This role involves developing and executing security strategies, overseeing security operations, and ensuring the protection of client information and infrastructure. The ideal candidate will have extensive experience in security management, risk assessment, and a deep understanding of security technologies and compliance.

Key Responsibilities:

• Develop and implement a comprehensive security services strategy aligned with the organization's objectives and client needs.
• Identify opportunities for expanding security services and developing new offerings based on market trends and client needs.
• Develop and present proposals, including security solutions and cost estimates, to support business development efforts.
• Stay updated on the latest security trends, threats, and technologies to ensure the organization’s security services are cutting-edge and effective.
• Build and maintain strong relationships with clients, understanding their security needs and delivering tailored solutions.
• Serve as the primary point of contact for all security-related matters, ensuring clear communication and alignment with client requirements.
• Collaborate with internal teams and clients to develop and implement security policies and practices.
• Oversee the day-to-day management of security operations, including threat detection, incident response, and vulnerability management.
• Ensure the effective deployment and maintenance of security technologies, including firewalls, intrusion detection systems, and encryption tools.
• Monitor security systems and processes, responding to security incidents and conducting root cause analyses.
• Lead, mentor, and develop a team of security professionals, including security analysts, engineers, and incident responders.
• Foster a culture of security awareness and continuous improvement within the team.
• Provide training and development opportunities to enhance team skills and knowledge.

Qualifications:

Education:

• Bachelor’s degree in Cybersecurity, Information Technology, Computer Science, or a related field. A master’s degree or relevant certifications (e.g., CISSP, CISM, CISA) are preferred.

Experience:

• Minimum of 8-10 years of experience in security management, with at least 5 years in a leadership role within a systems integration or IT consulting environment.
• Proven track record of managing complex security projects and client engagements.

Technical Skills:

• Extensive knowledge of security technologies, including network security, application security, and data protection.
• Proficiency in security frameworks and standards (e.g., NIST, ISO 27001).

Key Skills:

• Strong leadership and team management capabilities
• Excellent client-facing and communication skills
• Strategic thinking with the ability to translate strategy into actionable goals.
• Expertise in risk management and incident response
• Ability to manage multiple priorities and projects in a dynamic environment.

Preferred Qualifications:

• Experience with advanced security technologies such as AI-driven threat detection and cloud security solutions.
• Knowledge of industry-specific compliance requirements (e.g., GDPR, HIPAA)
• Experience in a client-facing role within a Systems Integrator (SI) organization.

Responsibilities:

• Deep knowledge of security controls, tools, features, and operations for AWS/Azure.
• Implement and enhance detective capabilities in a fully managed AWS/Azure environment.
• build a detection engineering process and culture for a SIEM platform covering on-prem and multi-cloud environments while serving as a technical subject matter expert for the AWS / Azure environment.
• Partner with teams across Global Information Security to design, develop, tune, and maintain detection content to protect the and support the information security policies and/or procedures.

Skills and Experience

• 8+ years relevant Cyber Security experience
• 5+ years in Cloud SOC and/or Purple Team roles.
• Highly organized and motivated self-starter who can deliver results with minimal direction.
• Experience writing and tuning detections.
• Experience with SIEM tools.
• Experience designing and implementing technical solutions to enhance visibility, alerting capabilities, and reduce risk within AWS.
• Experience reviewing applications, infrastructure, and architectural designs to identify threats and vulnerabilities.
• Experience with a range of AWS . Azure native services and tools (i.e. Guard Duty, Security Hub)
• Understanding of threat frameworks, such as MITRE ATTCK for Cloud and D3FEND.
• Experience in building, configuring, operating and/or securing cloud infrastructure and applications in AWS / Azure with either native cloud service provider capabilities or 3rd party vendor tools.
• Experience partnering with incident response teams, threat intelligence researchers, Red/Purple teams, and/or HUNT researchers.

iKas International (Asia) Pte Ltd

“Sanderson-iKas” is the brand name for iKas International (Asia) Pte Ltd

EA Licence No: 16S8086 | EA Registration No. R1988468

We regret to inform you that only shortlisted candidates will be notified /contacted.

Job Description

• Industry/ Organization Type: Security
• Position Title: Security Officer
• Working Location: Island Wide
• Working Hours: 5 days/6 days (7.30 am-7.30 pm/7.30 pm-7.30 am) (Alternate working day/ 12 hours shift)
• Salary Package: Basic Salary $3,500 + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Manage a cluster of 10-15 properties, grouped geographically to reduce travel time.
• Perform security duties including clocking, observing security threats, incident reporting, and responding to emergencies.
• Respond to fire alarms and other onsite emergencies.
• Conduct investigations, manage incidents, and report findings.
• Perform patrol and clocking duties according to the shift roster.
• Conduct compliance checks in line with building by-laws and escalate non-compliance issues to management.

APPLY NOW!!!

• Valid PLRD license with RTT, CSSPB, and PAPP training.
• Customer service oriented.
• Completed mandatory security training modules.
• Strong communication and service excellence skills.
• Training will be provided for those without prior experience or training.
• Must be able to work on weekends and public holidays.
• Possesses Class 2 driving license with own motorbike for patrolling task.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68796 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Responsibilities

• Develop and maintain compliance frameworks for IT regulations (e.g., PDPA, MAS TRM, PCI).
• Monitor and report on adherence to organizational security policies and standards.
• Evaluate IT risks, including those from new technologies like IoT, and develop mitigation strategies.
• Conduct security awareness programs and manage phishing simulations.
• Assist in IT security project evaluations and collaborate with counterparts in regional office.

Requirements

• Minimum 3 years of experience in IT Security, focusing on consultancy and risk management.
• Certifications like CISSP, CISM, or CISA, with knowledge of regulations (PDPA, MAS TRM, PCI).
• Strong organizational, planning, and interpersonal skills.
• Ability to work independently, follow structured frameworks, and meet deadlines.
• Experience in larger organizations with diverse business lines is an advantage.

Please contact Ted Tan or email your cv directly in word format to [email protected]

Please note that due to the high number of applications only shortlisted candidates will be contacted.

We regret to inform you that your application for this position was unsuccessful if you do not hear from us in the next 5 business days.

EA License: 16S8131

Recruiter License: R1987706

Job Description

• Industry/ Organization Type: IT/Cybersecurity
• Position Title: Security Penetration Tester
• Working Location: Tai Seng
• Working Hours: 5 days (Monday to Friday 8 AM – 5 PM / 9 AM – 6 PM)
• Salary Package: Basic Salary up to $6,000 + AWS + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Conduct thorough penetration testing on web and mobile applications, networks, and cloud infrastructure.
• Identify, exploit, and document vulnerabilities in various systems and applications.
• Provide detailed reports on findings, including risk assessment and impact analysis.
• Recommend effective remediation strategies and work with clients to implement security measures.
• Develop and maintain security testing scripts and tools.
• Stay updated with the latest security trends, vulnerabilities, and technology advancements.
• Collaborate with internal teams to design and implement robust security solutions.
• Educate and train clients on security best practices and threat mitigation techniques.
• Participate in incident response activities as needed.
• Ensure compliance with industry standards and regulatory requirements.
• Any other ad-hoc duties as assigned

APPLY NOW!!!

• Bachelor’s Degree in Computer Science, Information Security, or a related field
• Has minimum 2 years of penetration testing experience or in a similar cybersecurity role
• Familiarity with programming and scripting languages is advantageous
• Proficiency in using penetration testing tools such as Metasploit, Burp Suite, Nessus, etc are an added advantage

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #69141 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

• Design, develop, test, and implement Tableau dashboards and visualizations
• Supporting Business dashboards, projects, and ad-hoc requests
• Manage portfolio of existing and future Tableau dashboards and deliverables (data preparation, security design, access management, data visualizations design, testing, optimization and automation, enhancement roadmap, portfolio catalog, development prioritization, user adoption and training)
• Lead the implementation of enhanced dashboard access and data sharing security framework for Business dashboards requirements
• Deliver meaningful insights, trends, and analysis across all Business areas using a variety of internal and external data sources
• Participate in gathering requirements and consulting with customers to understand business problems and find the best way to visualize outcomes
• Participate in cross-functional projects
• Translate analysis outcomes into compelling data visualizations that are intuitive and prompt insights and actions
• Use data to tell stories by creating visually appealing reports, Tableau dashboards, and presentations for our internal customers

Job requirements

• Bachelor Degree in Computer Science or Information technology
• Basic knowledge of products, services and channels in fin tech industry
• Strong background in database concept.
• Expert in Data Visualization tools (e.g. Tableau, QlikView, Power BI etc.)

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - https://sg.go.persolkelly.com/job/apply/10579

We regret to inform that only shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E • EA License No. 01C4394

• Registration ID <R1105286> (Ngiam Xinyi)

Job Location : MBFC

Industry : Legal/Law

Role purpose:

The on-site analyst role is to ensure the proper functioning of personal computing and office technology so that end users can most efficiently and effectively accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving customer requests and escalations from the Global Service Desk. Problem resolution will involve the use of incident management tools, as well as hands-on support at the on-site level.

Responsibilities:

· Perform hands-on fixes, including installing and upgrading software, installing hardware, managing mobile devices, implementing file backups, and configuring applications.

· Owns and drives issues to resolution including escalation to specialized resources within the broader IT organization. Remains engaged on issues until resolution.

· Provide Tier 2 technical support for client facilities such as video conferencing and audio conferencing services.

· Lead, coordinate and participate in improvements as they relate to the on-site IT environment.

· Serves as an advocate for the organization’s information security management system. Assists customers to work efficiently within the ISMS framework.

· Test fixes to ensure problems have been adequately resolved.

· Perform post-resolution follow-ups to customer requests.

· Evaluate documented resolutions and analyse trends for ways to prevent future problems.

· Field incoming requests from customers via both telephone and e-mail in a courteous manner.

· Build rapport with customers.

· Perform preventative maintenance, including checking and cleaning of workstations, printers, and peripherals.

· Prioritise and escalate problems (when required).

· Record, track, and document problem-solving processes, including all successful and unsuccessful decisions made, and actions taken, through to final resolution.

· Apply diagnostic utilities to aid in troubleshooting. Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.

· Understands the essential responsibilities of the position and works to continuously to build and improve the skills necessary to be proficient in the role.

· Serves as a back up to the IT Support Technician as appropriate.

· Serves as lead Audio Visual SME for live meetings and events held onsite or at remote locations as requested.

· Supports operates and maintains AV equipment for live meetings and events.

· Provides support and demonstrates expert knowledge for online webinar tools and applications.

· Acts as backup trainer when requested.

Qualifications/Experience:

· Experience in the field of computer science, information sciences, or related field for 3 to 5 years.

· Microsoft MCP desired or other appropriate certification.

· Strong knowledge of computer hardware, including Dell workstations and laptops.

· Experience with Microsoft Windows.

· Extensive application support experience with Microsoft Office.

· Proven track record of working under Service Level Agreements and a Service Desk framework.

· Experience working in a team-oriented, collaborative environment.

Key Performance Areas:

· Effective communication with Managers and IT staff.

· Provide high quality customer service to all staff.

· Responsiveness and reliability for driving issues to resolution.

· End user satisfaction with the outcome and the manner in which it was delivered.

Knowledge and Skills:

· Strong understanding of the organisation’s goals and objectives.

· Deep understanding of how the various work groups in the organization use technology in their day-to-day work.

· Exceptional written and oral communication skills.

· Exceptional interpersonal skills, with a focus on listening and asking probing questions as appropriate.

· Strong documentation skills.

· Ability to conduct research into a wide range of computing issues as required.

· Ability to absorb and retain information quickly.

· Ability to present ideas in user-friendly language to non-technical staff and end users.

· Keen attention to detail.

· Proven analytical and problem-solving abilities.

· Ability to effectively prioritise and execute tasks in a high-pressure environment.

· Exceptional customer service orientation.

· Ability to represent and advocate for both the policies and procedures of the IT organization the end users’ perspective.

Personal Attributes:

· Consistently demonstrates a positive attitude and approach.

· Demonstrates enthusiasm and dedication.

· Consistently displays initiative by proactively providing solutions and driving long term objectives toward completion.

· Demonstrates empathy and focuses on the needs of internal and external clients/contacts where relevant.

· Focuses on what can be done. When a problem exists, suggest a solution.

· Builds relationships with stakeholders.

· Maintains a courteous and professional manner in all dealings.

We are looking for an Operations Executive - Security to oversee daily Visitor Registration Center (VRC) operations, including managing security systems, carpark management equipment, and access control. Additionally, you shall witness e-waste disposal and shredding exercises to ensure compliance.

Key Responsibilities:

• Supervise outsourced security staff and manage daily security operations.
• Operate and maintain security systems, including CCTV, alarm systems, and carpark management system.
• Manage Card Access and Facial Recognition System in creation and updating access credentials.
• Ensure proper functioning of the carpark management equipment and daily car park usage.
• Respond to any incident and breaches quickly and effectively.
• Oversee and witness e-waste disposal and shredding exercises to ensure safe and compliant handling of sensitive materials.
• Any other duties assigned.

Requirements:

• Possess a PLRD License
• Any qualification in security management or a related field.
• Minimum 3 years of experience in security operations.
• Experience with security systems, card access, carpark management, and e-waste disposal.
• Strong leadership, communication, and problem-solving skills.
• Ability to handle emergencies and work under pressure.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for Data Quality Engineer/Analyst

Internal Code: A24122

This is a healthcare application:

• Mobile application (iOS and Android)
• Dashboard (React)

What will you do?

Support the development and business teams in unit testing and archiving data, engineered features, and algorithmic inputs/outputs throughout the data pipeline and to support analytics.

Proven experience as a data engineer/ data analyst in mobile app development projects and administrative dashboards.

1. Create unit tests throughout the data and algorithms domain:

• Work with engineering and business teams to implement wide-coverage unit tests of data and engineered features at different stages throughout the data collection and processing pipeline
• Create unit tests of inputs to and outputs from the algorithms that drive the clinical service
• The unit tests include validation of the inputs and outputs of black-box machine learning algorithms
• Establish a regular process to execute the tests and document their outcomes as a part of our product development and release lifecycle

2. Implement and refine mechanisms to continuously archive the state of algorithmic inputs and outputs:

• Implement a process of taking snapshots of data/features input into algorithms necessary to recreate their outputs/predictions at any point in the past during the service
• Communicate requirements to the software development team

3. Assist in the successful delivery of regular service analytics and reports:

• Support the business and analytics teams in their daily and weekly delivery of reports on data completion, user engagement, and algorithm actions by addressing any data quality and validation requirements.

What are we looking for?

• Bachelor's Degree in computer science, engineering, business analytics, technology, or a related field.
• Minimum of 2 years of experience in data engineering, data analytics, or data product management roles within the tech industry. Experience in healthcare is a plus.
• Ability to implement tests in Python.
• Experience in machine learning algorithms
• Good understanding of the validation requirements of an algorithmic product. Knowledge of healthcare regulation and auditing requirements is a plus.

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice () to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

We are seeking an experienced OFSAA (Oracle Financial Services Analytical Applications) Consultant to join our team in supporting our clients, a leading financial institution. As an OFSAA Consultant, you will be responsible for implementing, customizing, and optimizing OFSAA solutions to meet the bank's regulatory compliance requirements, risk management needs, and profitability goals.

Skills:

Bachelor's degree in Computer Science, Information Technology, or a related field.

Strong experience in Oracle application development, with a focus on OFSAA.

Proficiency in Oracle PL/SQL programming and SQL query optimization.

Experience with OFSAA modules such as FTP, ALM, LRM, PFT, and RRM.

Familiarity with financial industry concepts and regulations, such as Basel III, IFRS 9, and Dodd-Frank.

Experience with data modeling, ETL processes, and data integration techniques.

Knowledge of software development lifecycle (SDLC) methodologies and best practices.

Excellent analytical and problem-solving skills.

Strong communication and collaboration skills, with the ability to work effectively in a team environment.

Ability to multitask and prioritize tasks in a fast-paced environment.

Required Qualifications:

5+ years of experience in Oracle Financial Services Analytical Applications (OFSAA).

Experience with Oracle Database technologies, such as Oracle Exadata.

Knowledge of Java programming language and web services development.

Experience with reporting and business intelligence tools, such as Oracle Business Intelligence Enterprise Edition (OBIEE) or Oracle Analytics Cloud (OAC).

Familiarity with regulatory reporting frameworks, such as CCAR and DFAST.

Experience with version control systems, such as Git or Subversion.

Knowledge of cloud computing platforms, such as Oracle Cloud Infrastructure (OCI) or AWS.

Experience with Agile development methodologies, such as Scrum or Kanban

Partner Success Analyst will provide client support across all client groups whilst working collaboratively with the business. The role is very varied and exploits different skillsets, including front and back-office responsibilities.

Main Duties & Responsibilities:

• Being the first point of contact for LMAX Global and Digital clients and acting as an ambassador for the company servicing clients across different trading platforms.
• Providing client support at all levels, dealing quickly and efficiently with enquiries or complaints by phone, post, email and live chat.
• Carrying out administrative back-office tasks that are in line with client account management and support, which includes running reports, account statements, dealing with ad-hoc external client and internal requests.
• Perform the role of a trader, processing client trades over the telephone
• Assist clients with an understanding of their trade executions with an in-depth analysis
• Client account management – includes opening an account, documents chase up, dealing with trading queries, following up on clients’ payment and trading activities
• Carry out basic Payments tasks, such as fund transfers to and from MT4/5 and inter account transfers, verifying client bank accounts, raising deposits to Broker Operations
• Understanding of CFD dividends & FX Swaps to assist clients with their queries
• Support the Sales team where necessary
• Support Introducing Brokers and their clients
• Work to weekly, monthly and quarterly objectives and targets
• Follow internal policies and adhere to regulatory requirements

Essential Skills / Experience:

•    Business Fluency in written and verbal English & Hindi

•    Effective relationship builder and influencer

•    Pragmatic and flexible with ability to handle ambiguity and remain focused

•    Confident and proactive in communicating with people at all levels and a good team player

•    Performance driven and results orientated with a strong bias for action and outcome. Strong problem solver

•    Can handle large workloads and remain calm and productive in stressful situations

•    Reliable and willing to work antisocial hours to meet client requirements, solve their problems and thus encourage future business

•    Proficiency in MS Office applications

•    Previous client facing experience

• 25 days of holiday 
• Bonus 
• Pension: CPF 
• Private medical and dental coverage 
• Term Life 
• Personal Death and Accident Insurance  
• Wellness contribution program with access to ClassPass 
• Plumm Platform 
• Five volunteering days 
• Give as You Earn initiative 
• Learning and development programs 

Senior IT Business Analyst/Product Design
Duration: 12 Months (convertible to perm)
Location: Beach Road


YOUR RESPONSIBILITIES:

• Lead program/project requirements and design sprints to define business and technical requirements through design implementation.
• Manage the requirements delivery (planning, estimation, risk management, reporting) to succeed in meeting overall program/project delivery.
• Leverage business knowledge to advise features/requirements priorities to delivery leads and/or product owners.
• Gather requirements by facilitating/coordinating meetings and conversations between business users, product owners, designers, SMEs, tech leads, and other relevant stakeholders.
• Identify people and systems impacted by functional and non-functional requirements.
• Collaborate with AI-enabled tools and methodologies to ensure requirements are effectively integrated into AI-supported workflows.
• Create/gather acceptance criteria in user stories and prepare any requirements specifications.
• Validate AI-generated outputs, ensuring alignment with business objectives and compliance with pre-set rules.
• Proactively engage, manage, and build strong relationships with clients and stakeholders.
• Work closely with Developers, DevOps engineers, Designers, and QA teams during all phases of the development lifecycle.
• Participate actively in mob programming sessions to facilitate AI-supported collaboration and contextual alignment among team members.

Requirements:

• Degree in Information Technology or equivalent.
• Relevant domain: Financial Institution, Retail, E-Commerce, Environmental, Social, and Corporate Governance (ESG).
• With more than 5 years of working experience in IT business analysis, including experience in AI-driven workflows or collaborative AI-enabled team structures.
• Good understanding of enterprise applications or prior experience in various tech products/development stacks is ideal but not mandatory.
• Strong familiarity with AI tools such as ChatGPT, GitHub Copilot, Jira Automation, or other AI-enabled platforms is a plus.
• Participated in full software or product development cycles.
• Knowledge and experience of Agile development practices.
• Experience working within teams or other high-collaboration environments is highly desirable.

The Project Analyst is responsible in ensuring the project is well planned, on-track, resolves issues across different functions immediately and mitigates any potential risks early to avoid project failure. Leads cross functional teams, works in collaboration and co-ordinates with business users, internal and external teams, and vendors to ensure project is succesfully completed within budget & scope, on time and with quality. He/She provides regular progress update to key stakeholders and management, and escalate issues for resolution in a timely manner. He/She also participates in annual workplanning and manage the estimation of budget for new demands.

He/she possess strong project management and people management skills. He/She is confident to lead the large project or multiple projects, and drives cross functional teams in a structured and methodological manner to meet the business objectives.

Roles & Responsibilities:

Project Management Planning

•Plan and acquire the manpower resources requried for the projects, and manage their allocation and utilisation to meet the project objectives.

•Plan and drive the required procurement activities including seeking the project scope and funding approval from the respective approving authority

•Lead and manage the project team, including users, external teams and vendors, in driving the project to meet its objectives, implement in accordance to the agreed scope, budget, timeline and with quality.

•Guide team to set up the project management framework in accordance to the process and procedures under the Quality Management System

•Develop and maintain the Project Management Plan which includes the project scope, project objectives, assumptions, critical success factors, project governance structure, contract/vendor management, high level project schedule, deliverables, budget, risks, communication plan, issue management etc.

•Perform timely update to stakeholders on project progress, issues, risks, resources and budgets.

•Manage project financial health, including budget utilization and cashflow

Project Scope Mgt & Change Control

•Oversee and manage project team to develop the detailed requirements and deliverables as agreed within the scope of the project

•Guide the project team to set up change control procedure and approval board

•Manage and track issues/ arising from scope creep or missing scope

•Implement a change control procedure on requirements and perform impact assessment to budget, resource & schedule when there is change of scope

•Ensure any change in scope is well documented and impact assessment are approved by the user workgroup/project steering committee/project sponsor prior to implementation

Project Time Management

•Guide the project team to develop the detailed project schedule and ensure adequate skilled resources are assigned

•Develop the detailed project activities and schedule, identify dependency and critical path

•Drive and monitor the project activities, schedule and deadlines to ensure timely delivery

•Manage any slippage in project activities & schedule, manage interdependent activities and adjust schedules to ensure the overall project objectives and deadlines can be met

Project Quality & Test Management

•Guide the project team to develop the Quality Assurance framework for the project, including a overall Test Plan

•Plan and deliver the project in accordance to the processes, procedures and responsibilities under the Quality Management System for Project Management Methodology

•Ensure all the deliverables and testing meet the agreed requirements through the use of a Requirement Traceability Matrix

•Ensure all the deliverables comply with policy stated in the HealthTech Instruction Manual , for examples, the Security and Data Management Policy

•Ensure deliverables are reviewed to minimise rework and prevent system failures, including development of mechanism to prevent problem recurrences

•Implement a comprehensive testing plan and adopt the best practices for testing referencing the Test Competency Framework

•Oversee and manage the end to end testing process, including any testing deliverables from vendors or internal teams, as well as support users in User Acceptance Testing

Project Risk Management

•Guide the project team to implement the risk management process and issue management process.

•Review and guide the project team in timely risk mitigation and issue resolution

•Identify the risk and evaluate the impact of project risk during project planning stage and put in place a mitigation plan

•Ensure mitigation is in place to contain or minimise the risk impact

•Monitor and manage new risks & issues throughout the project implementation life cycle

•Report any new risk, issues and progress of mitigation/action to the user workgroup/project steering committee/project sponsor

•Escalate new risk & issue , where necessary, for project steering committee/project sponsor for attention and resolution

Project Stakeholder Management

•Guide the project team to set up the project governance structure and escalation mechanism

•Identify the stakeholders involved in the projects with clarity of every project members' roles and responsibility

•Implement communication plan to ensure all stakeholders are aligned on project objectives, scope and timeline

•Manage stakeholders' expectation and build a trusted relationship

Requirements/ Qualifications:

• Bachelor's degree in Information Technology, Computer Science, or a related field
• At least 5-6 years of experience in project management from end to end process which includes RFP till delivery
• Experience in support on RFP specification, pricing, evaluation etc
• Proven experience as a Project Manager in IT infrastructure projects, with a focus on systems and network
• Experience in individual contributor role in current role
• Strong background in technical System engineering / networking background
• PMP or equivalent project manager certification is a plus
• Strong knowledge of IT infrastructure technologies and networking principles
• Proficiency in project management software and tools
• Excellent communication, leadership and team management skills
• Strong analytical and problem-solving abilities
• Ability to manage multiple projects concurrently and work effectively under pressure

Direct Responsibilities

Transversal BA / PM for the Program with focus on gathering requirements and preparing high level functional specifications Prepare, maintain and manage project plan, delivery coordination and governance

Coordinating with other IT teams, front office, operations and finance stakeholders to ensure onboarding, capacity planning and securing the deliveries

Test management for the front to finance chain

Stakeholder management, running program governances, regular operational and working committees

Technical

Ability to understand transversal architecture in a Capital Markets context

Basic technical analysis skills on systems interfacing, identify gaps and propose resolutions Knowledge on Trade life cycle

Ability to work with stakeholders across geographies

Previous experience in working in Matrix organizations

Understanding of Equity Derivative Products and Lifecycle events

Specific Qualifications (if required)

• Strong functional PM with Global Markets experience – Exposure to Equity Derivatives Trade Processing Systems implementation would be a key

criteria

• Transversal front to back project implementation experience – Exposure of referential, trade booking, settlement, Reporting, Regulatory reporting,

accounting, group reporting chains

• Minimum 9+ Years of Business Analyst / Project Management Experience.
• PM experience with CXO level stakeholders as sponsors.

Responsibilities

1. Investigates into Bankers’/Customer’s/Business Units’ Remittance requests, inquiries and feedback and revert to them with findings within the agreed Service Level Agreements.

2. Performs daily reconciliation on outstanding investigation cases handled to ensure that all cases are attended to and followed up until complete closure.

3. Documents all investigation cases handled daily for records,management reporting and performance measurement purposes.

4. Handles back valuation requests (including waivers) from bankers, reconciliation of nostro accounts etc

5. To perform any ad-hoc tasks as assigned from time to time and/or participate in UAT/Projects as and when required.

6. To participate in team huddle sessions (on rotation basis) sharing on operational process lapses/gaps, the related root causes and implementation plans; raise any other changes/issues which may impact daily operations etc with objective to drive quality and cohesiveness.

7. To be involved in regular process reviews to manage risk & control and ensure team’s strict compliance to laid down controls and proceduress

Skills/Requirement

1. Able to communicate effectively and work in a team with others

2. Able to multi-task and manage priorities in a fast-changing environment

3. Possess strong analytical and problem-solving skills

4. Able to use design thinking principles to improve and streamline existing processes

5. Proficient in the use of MS Office

What is this position about?

Within the Energy, Resources & Infrastructure department, to support the origination, technical and environmental assessment and execution of loan capital market opportunities in APAC in the energy transition space (Low Carbon Transition Group) and Energy & Natural Resources. Support senior members of the team in the origination, execution, and management of ERI/LCTG transactions within Asia and support other non-commercial banking activities.

What would be your typical day at BNPP Paribas look like?

• Support senior originators in the origination of loans across Asia-Pacific including in coordination with M&A, IBA Sectors, DCM, ECM

• Support deal execution

• Support term sheet drafting/negotiations and financing documentation reviews/negotiations

• Impeccable conduct and strict individual compliance with all applicable compliance, conduct and other policies.

• Be the first line of defense on Risk/Credit/Compliance

• Other tasks as required or defined from time to time

Contributing responsibilities:

• Liaison with clients/external parties and other teams as and when required

• Support on cross selling other banking services to client

• Contribute to maintain up to date and accurate data bases, systems, portfolio, pipeline, meeting and other reports as well as financial/income forecasts, budget preparation, etc

• Contribute & support directly/indirectly to the achievement of overall ERI’s yearly budget

• Contribute to strict compliance of ERI all compliance, conduct and other policies

Reporting:

• Deal by deal reporting to relevant senior team members on specific transactions.

• Permanent non-deal direct reporting to the nominated Director or MD

What is required for you to succeed?

• Strong analytical skills including credit analysis and financial modelling (advanced)

• Good understanding of loan documentation

• Interpersonal skills and ability to lead/mentor juniors in the team.

• Written and verbal communication skills, conciseness

• Ability to build relationships and convince internal and external stakeholders.

• Organization skills, ability to prioritize and meet deadlines and senior team members/customer needs.

• Attention to detail.

• Sense of initiative, proactivity, and knowledge of when to voice out relevant matters.

• Autonomy and ability to solve problems.

• Strong commitment, ability to work flexible hours and travel.

• Work ethics and Integrity

Specific Qualifications:

• Direct experience (ideally in structured finance, leveraged finance, project finance etc.) (work experience to be commensurate with the eventual title)

• Any prior project finance / energy transition/ sustainable financing/ natural resources knowledge is a PLUS

• University educated with strong academic background.

• Deep financial modelling experience

• Demonstrated financial analysis and risk analysis skills.

• Minimum 3 years of relevant experience

About BNP PARIBAS

As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance.

We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

• BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community

• BNP Paribas MixCity which fosters better representation of women at all levels of the organization

• Ability, the mutual aid network for employees with a disability or a disabling or chronic illness

• BNP Paribas CulturAll which celebrates diverse backgrounds

BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

https://careers.apac.bnpparibas/

More information

BNP Paribas - Diversity & Inclusion Journey

BNP Paribas - The Bank Of Green Changes

Award Obtained

BNPP has won Top employer Europe award in a 10th consecutive year