The primary purpose of the position of Senior IT Systems Analyst is to analyse, design, and enhance the Company’s Information Systems to ensure they effectively support and contribute to the overall mission and objectives of the organization.

They work with business stakeholders, IT teams, and vendors to identify requirements, develop solutions, and ensure that systems meet the needs of the organization.

Responsibilities

• Management and support of daily End Users IT requests/issues on business application and Workflow systems

• Ensure IT Tickets are properly logged and followed up with timely escalation to the supervisor and vendors

• Support of business application systems consist of but not limited to DMS (Dealer Management System) and CRM (Customer Management System).

• Ensure proper workflow and documentation of business application systems are in place in the areas of application data backups, housekeeping process, project documentation, application disaster recovery procedures, application licenses and inventory

• Ensure applications conform to stakeholder requirements, reviewing & updating of software design architecture, technical documents, maintaining and enhancing existing application systems

• Work closely with business functions on business application projects, assist & participate in the design & development of new/upgraded of these systems, liaising with vendors to support established specifications & requirements.

• Maintaining open communication with stakeholders and reporting progress and issues to project management and relevant teams.

• Perform periodical audit and security review in the domain of business application systems, accounts, design, architecture to ensure setup adhering to IT Governance & Compliance requirements.

• Designing information systems, including software and hardware components, that meet business requirements and align with IT standards and policies.

• Perform impact analysis arising from business change requests.

• Collaborating with software developers, IT engineers, and other stakeholders to implement and integrate systems.

• Testing and debugging systems to ensure that they meet functional and performance requirements.

• Providing training and support to end-users and IT staff on the use and maintenance of systems.

• Ensuring that systems comply with relevant laws, regulations, and standards.

• Providing technical guidance and mentoring to junior system analysts

• Perform any other duties as directed by Section Head and Management

Experience

• Bachelor or higher qualification in Technology /Information Management /Computer Science

• At least 5 years of technical HANDS-ON experience in business applications support, development, testing, systems design or project management (SDLC)

• Good programming skills in ASP.NET, .NET Core, C#, PHP, Javascript, HTML5,

• Previous project experience with Microsoft end-user technology and related applications. (eg: Microsoft Office 365, Microsoft Teams, Power Automate, Power Apps)

• Experience in the implementation & support of business application systems utilising technologies in the areas of Microsoft solutions.

• Have deep knowledge in Relational Database Management System (RDBMS) such as MS SQL and SQL

• Possess strong business process and analytical skills with the ability to assimilate information quickly, and able to communicate requirements and issues clearly and concisely.

• Knowledge and experience on Automotive Industry business process and application systems preferred.

• ITIL, Microsoft MCDBA, Salesforce and PMP certificate holders will be an added advantage

• Excellent analytical & problem-solving skills, strong self-initiative, good communication skills, can-do attitude and great team player

• Analytical Skills: Strong analytical and problem-solving skills are necessary, including the ability to identify issues, conduct root cause analysis, and develop solutions.

• Communication Skills: Excellent communication skills are necessary, including the ability to communicate technical information to both technical and non-technical stakeholders.

• Project Management Skills: Good project management skills are required, including the ability to manage multiple projects simultaneously, prioritize tasks, and deliver them on time, within budget, and to the required quality standards.

• Attention to Detail: Strong attention to detail is required to ensure that systems meet functional and performance requirements and comply with relevant laws, regulations, and standards.

Mon to Thurs 8.30am - 6pm

Fri 8.30am - 5.30pm

• Opportunity to work on commercial and corporate banking transactions.
• Hybrid work arrangement.
• Diversified industries.

You will be responsible for preparing credit applications which includes credit evaluation of corporates. You will be responsible for both new applications and credit renewals.

At least 4 years of corporate banking experience as a credit analyst. Well-versed in credit analysis and preparing credit applications. Excellent time management skills especially during peak season.

If you are interested in this opportunity, please send your CV to [email protected]

Reg No. R1875901
BeathChapman Pte Ltd
Licence no. 16S8112

Your role :

Can you provide comprehensive and concise investment recommendations in a clear and timely manner?
Do you take ownership and assume responsibility for tasks assigned?
We are looking for someone to join us as a Research Analyst covering stocks in Asia to :
•conduct fundamental research on stocks in line with our investment framework
•build and maintain financial models that helps in our valuation of the companies
•assess the quality of the companies covered using our proprietary assessment
•support your investment research with boots on the ground research activities where you will meet the companies, industry experts, regulators, customers and suppliers
•provide a high conviction top pick list to the EM strategy team and EM portfolio managers to be added to our client portfolios
•assume responsibility for the performance of your recommended stocks

Your team :

You will be working with the Emerging Market and Asia equities team based in Singapore
The Emerging Market and Asia equities team is responsible for the management of all actively managed Emerging Market and Asia equity strategies
Our client base is well diversified across regions, with the majority of the clients being institutional clients.
Diversity helps us grow, together. That’s why we are committed to fostering and advancing diversity, equity, and inclusion. It strengthens our business and brings value to our clients.

Your expertise :

• ideally 5-10 years experience as an investment analyst covering Asian equities
• preferred sector domain knowledge/experience: China financials, economics and regulatory framework
• quantifiable track record or impact on portfolio
• strong quantitative and analytical skills, knowledge of financial statement analysis and modelling
• passionate about a research role, as the role will not include portfolio management responsibilities
• good written, oral and presentation skills in English
• team player

Responsibilities:

· Deliver a 1st class Production Support service to Channel’s stakeholders

· Responsible for availability, incident, problem and capacity management for the applications in scope

· Response and resolve incidents, problem and user queries through proper analysis

· Manage communication for Incidents (SLA breaches, Application Major Incidents, Logistics issue) and responsible for communications within team, manager and department

· Drive technical remediation in line with agreed non-functional requirements

· Evidence continual service improvement of processes and tasks (via automation)

· Ensures essential process / procedures are followed and contribute to defining standards.

· Coach and be receptive to coaching to uplift the team’s and your individual knowledge

· Communicate complex technical issues to business users in a language they understand

· Contribute in effective knowledge management best practices within team and organization

· Work closely with 1st & 3rd level support and development teams to the incidents, problem and users queries are resolved within SLA

Requirements:

Education:

· Bachelors’ Degree in Computer Science or related field.

· At least 6 years’ relevant experience preferably in a Finance Institution.

Essential:

· 5 + years of experience working in Banking IT industry support. Experience in Microsoft Dynamics CRM and Siebel CRM applications.

· Strong team player. Flexible and being able to manage time effectively.

· Able to work with sense of urgency under multiple deadlines and successfully organize and complete tasks with minimal supervision.

· Experience in L2 / L3 support in a Production Support group in a high availability / mission critical environment.

· Strong understanding of ITIL methodology

Key Domain/ Technical Skills:

· 5+ years of experience with Distributed Technologies – Microsoft Dynamics CRM, MS SQL Server, Unix, MQ, Oracle.

· Strong working experience in Microsoft Dynamics CRM application production support

· Strong understanding of Microsoft Dynamics CRM application architecture

· Excellent troubleshooting skills in Control-m batch issues, SSIS packages

· Strong automation skills (Unix Shell scripting / windows batch scripting or any other scripting language)

· Hands-On experience in writing / debugging scripts, code, and database queries

· Software Engineering & Change Management

· Solid understanding and execution of DR & BCP

· Good experience in Middleware MQ / BMC / Control-M/Remedy incident Management tools

· Competent in Microsoft Excel, PowerPoint and Word document

Responsibilities

• Execute transformation of the in-house data architecture to streamline the flow and management of business data, build out analytics and visualization functions, and automate internal/external reporting with centralized data repositories and BI tools.

• Build data flows and pipelines with high resiliency and integrity controls.

• Adapt and migrate legacy reports to new BI platform.

• Work closely with business stakeholders and subject matter experts to understand the business needs and then develop, test and deploy the appropriate solution.

• Collaborate with the business technology division to adopt internal software engineering and data governance best-practices and ensure that delivered solutions comply with technology and security guidelines.

• Deploy and enhance solution(s) progressively using agile/scrum methodology to meet business needs in a timely and adaptive manner.

• Compile design and technical documentation on the solution(s).

• Produce user guides and conduct workshops to train or coach users through the application change management process.

• Manage and lead all unit testing, integration testing, user testing, regression and any other tests required for the new solution(s).

• Providing hands-on guidance to users on functional and technical issues.

Skills/Requirement

• Diploma/bachelor's degree in computer science, data science, software engineering or related fields.

• Atleast 1 years of relevant hands-on experience in requirements gathering, software development and database design is a plus.

• Hands-on experience with scripting on PowerShell, Python, etc.

• Writing SQL queries and working with MS SQL. Familiarity with data ETL and data warehouse/cubes is a plus.

• Any relevant experience with coding on web/app/server-side applications is a plus.

• Experience with source code management and deployment, agile development methodology, and DevOps.

•

Overview

My client is a global leader in the semiconductor industry. With an emphasis on company culture and nurturing their employees, they are committed to creating a respectful and inclusive work environment that provides ample opportunities for learning and career path growth. This led to the company being named “Best Company to Work For” in Singapore by an international independent third-party research company.

We are looking for a Senior Accountant/Financial Analyst to support the Regional Office Finance function with responsibilities in group financial reporting & consolidation, system implementation and acting as a key Business Partner.

Key Responsibilities

This role is based in Singapore, with the office located in Yishun. This role reports directly to the Senior Manager.

• Handle group monthly consolidation preparation and reporting.
• Perform account reconciliation, ensure proper intercompany transactions and eliminations.
• Review inter-company activity and balances and prepare group audit schedule and other group reports.
• Prepare monthly and quarterly reporting pack, annual audit and ensure timely filling of statutory financial statements and group reporting.
• Submission of ad hoc group information in support of HQ business decision making.
• Assist in preparation and analysis of financial data to support group reporting.
• Ensure accounting reports are in compliance with accounting standards.
• Highlights exceptions and provides feedback to management on key findings.
• Assist in process improvement, procedure and policy review and system implementation.
• Support Treasury for group cash management.
• Support Tax on providing financial related information and schedules.
• Any other ad hoc assignments as required.

Education and Experience

• Degree in Accounting, Finance or equivalent.
• Experience in group consolidation and system implementation, with commercial exposure.
• Experience in business partnering and liaising with various stakeholders.
• Good communication and interpersonal skills.
• Able to work independently and perform well under pressure.

How to Apply

Please send your most updated CV (in Microsoft Word format) to Felant Ho at [email protected] for a confidential discussion.

EA Registration No. R24121797

EA License No. 23S1885

• The Test Analyst is responsible to lead the testing of software/applications to ensure they function accordingly to specifications and clients' requirements to meet the business needs. Conducts testing using preferred organizational practices & established processes contained in the Test Methodology to ensure test objective of the project is met.
• Understand and analyze testing requirements to prepare test plan, and test design
• Web Services,Mercury LoadRunner,ASP .Net,Business Requirement & Analysis,Testing - Automation (selenium),Testing - Security,Testing - Performance
• Advise project team on design consideration to facilitate meeting of requirements
• Prepare and ensure readiness of test bed and test environment to carry out the test execution
• Execute test in accordance to the test design
• Analyze test results and work with respective teams to resolve issues such as defect open and resolution rate, etc
• Prepare test report for submission & regular test results update
• Recommend and use automated testing tools where appropriate
• Manage test activities and ensure the planned test activities are completed as scheduled
• Adopt test standards and testing methodology
• Create awareness; conduct training on test techniques, assists in implementation of test standards, consistent methodology, best practices and principles

Our client is a precision engineering manufacturer with strong presence in APAC region. Due to business needs, they are now recruiting a Cost Analyst to be part of their FP&A team for ongoing transformation projects. They are located in the North Area - easily accessible.

Responsibility Cost Analyst:

• Analyze product costs, including materials, labor, and overhead, to ensure accurate cost structures.
• Conduct variance analysis and improve cost allocation accuracy using the ERP system.
• Develop and maintain standardized costing methodologies across all sites.
• Collaborate with production, procurement, and sales teams to gather data for cost analysis.
• Support FP&A activities, including budgeting, forecasting, and pricing strategies.
• Prepare cost reports and provide insights to guide decision-making and profitability.
• Identify cost-saving opportunities and improve costing processes.
• Ensure compliance with accounting standards and assist with audits related to product costs.

Requirements:

• Min Degree in Finance / Accountancy or any related field
• Minimum 3 - 5 years analysis experience in product costing from manufacturing or similar setting

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

• Provide support to drive the implementation of regional technology programs to meet strategic or tactical objectives, always looking for standardization opportunities. Develop understanding of various banking systems such as at Japan Head Office, regional and country local systems to provide solutions for specific project and lead such initiatives.

. Provide support to set up IT workstream for Wholesale Banking, Private Wealth Banking products and services such as Loan, Deposits, Treasury, Securities Custody and Execution

• Support program feasibility study, pros & cons of solutioning options to meet the program timelines and seek consensus from stakeholders.

• Liaise on defining of business & system requirement plan such as scope definition, schedule, resource allocation, budgeting, implementation plan and quality assurance processes

• Work with wider stakeholders to explore technical solutions to achieve business objectives and requirements.

• Provide support to drive the implementation of regional technology programs to meet strategic or tactical objectives and focusing on standardization opportunities.

• Support the establishing and implementing of project management practices, templates, policies, tools to expand and mature the Program and Project Management capabilities of the IT APAC organization.

• Participate in key regional meetings and provide updates and align for programs and projects.

• Support program risk assessment to mitigate potential issues and track status and progress.

Our client is a leading MultiTech Social Media company. They are seeking a Music Content Operations Research Analyst to support global operations functions for music publishers and collection societies.

Job Responsibilities:

• Manage day to day ongoing operations with company's music publishing and label partners
• Develop workflows for monitoring publishing data, music content and provide scalable solutions for issue identification and resolution
• Build visual reports to track publisher metrics and trends
• Communication with partners with regard to onboarding specifications and data delivery, including general documentation
• Partner closely with cross-functional teams – including commercial partnerships, legal, product, and engineering - in an effort to scale operations support workflows across teams
• Develop a deep expertise in company’s music rights management products and how they are being used across constituent groups
• Partner advocate for contractual rights based decisions and actions

Job Requirements:

• Bachelor's degree or equivalent with min 3 years experience in music account management, operations, product management, online operations, consulting, or data analytics.
• Music or media industry research background, preferably with record label, music publisher, complex DSP or UGC platform experience.
• Manage some day to day data ownership operations with company's publishing and label partners
• Develop an understanding on company’s music rights management products with an eye on operational, system and process improvement
• Understand sensitivities around IP policy, processes, and products
• Advanced querying, data fluency, read/write specs, troubleshoot data issues, scripting, etc.; proficient in both SQL and Excel) experience.
• Knowledge of copyright and music licensing
• Knowledge of digital rights management products, especially for music
• Good communication and stakeholder management skills

If you are keen on this exciting opportunity, kindly ‘Apply Now’.

*Referrals are greatly appreciated*

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd

Ramitha Ravindran

EA Licence No: 11C5502

EA Registration No. R1765539

We are looking for a Business Analyst to support Consumer Banking team on Data and Dashboards related projects for a reputed bank.

Mandatory skill Set:

• Bachelor’s or Master’s degree in Business or Computer Science;
• At least 2-4 years of experience as a Business, Data and Credit Risk within banking industry;
• Hands-on experience in data querying (SQL);
• Contribute to project lifecycles from Requirements Gathering to Functional Specification reviews and User Acceptance Testing (UAT);
• Experience in handling of data schemas and data wrangling;
• Collaborate with stakeholders to review requirements and ensure they align with design principles and data architecture standards;
• Very good proficiency in SQL queries/scripting and able to extract data from databases;
• Collaborate with stakeholders, such as credit risk analysts, to understand their data and dashboarding needs;
• Subject matter expertise in consumer credit or retail banking domains;;
• Knowledge of consumer credit loan systems and customer systems for cards and unsecured loan products
• Strong team player with good interpersonal skills

Desired Skill Set:

• Experience with cloud technologies (AWS, Azure);
• Certifications in Agile methodologies (e.g., Scrum, SAFe).

Responsibilities:

• Work with Credit Risk Management team and cross-functional teams to become an effective “bridge” between users and technology;
• Able to prepare proper documentation on the data flow, design, business solutioning and testing approach in accordance with predefined template;
• Should collate and rationalise all stakeholders’ requirements and walkthrough these requirements with team;
• Responsible to handle large volume of data for analysis, wrangling, reconciliation and testing;
• Provide expertise in secured lending products using systems like LEAPS Origins (booking system) and Finacle (maintenance system);
  Familiarity with unsecured loans and card products using systems like VisionPlus;
• Actively partner the team in the solutioning process to ensure that the business solutions are properly implemented in line with the user needs;
• Responsible for overall UAT management in terms of timelines, batch runs and managing the testing results;
• Work with Collibra for data discovery and understanding data lineage across tables in ADA/DL (data warehouses);
• Participate in business workshops and initiatives to align business goals with technical deliverables and contribute to continuous process and product enhancements;
• Responsible for understanding the scope of the project, the changes associated and support the Project Manager in impact assessment

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Find Your Dream Job with Us

WE ARE HIRING!! Apply now and make a difference.

Role: Production Support Analyst

Job Requisition Number: JR46056

Job Level: 3-5 years of relevant experience (L2)

Location: Singapore

Job Objectives

Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.

We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.

Our operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

Key Responsibilities

· Deliver a 1st class Production Support service to Channel’s stakeholders

· Responsible for availability, incident, problem and capacity management for the applications in scope

· Response and resolve incidents, problem and user queries through proper analysis

· Manage communication for Incidents (SLA breaches, Application Major Incidents, Logistics issue) and responsible for communications within team, manager and department

· Drive technical remediation in line with agreed non-functional requirements

· Evidence continual service improvement of processes and tasks (via automation)

· Ensures essential process / procedures are followed and contribute to defining standards.

· Coach and be receptive to coaching to uplift the team’s and your individual knowledge

· Communicate complex technical issues to business users in a language they understand

· Contribute in effective knowledge management best practices within team and organization

· Work closely with 1st & 3rd level support and development teams to the incidents, problem and users queries are resolved within SLA

Key Requirements:

Education:

· Bachelor’s degree in computer science or related field.

· At least 6 years’ relevant experience, preferably in a Finance Institution.

Essential:

· 5 + years of experience working in Banking IT industry support. Experience in Microsoft Dynamics CRM and Siebel CRM applications.

· Strong team player. Flexible and being able to manage time effectively.

· Able to work with a sense of urgency under multiple deadlines and successfully organize and complete tasks with minimal supervision.

· Experience in L2 / L3 support in a Production Support group in a high availability / mission critical environment.

· Strong understanding of ITIL methodology

Technical Skills:

· 5+ years of experience with Distributed Technologies – Microsoft Dynamics CRM, MS SQL Server, Unix, MQ, Oracle.

· Strong working experience in Microsoft Dynamics CRM application production support

· Strong understanding of Microsoft Dynamics CRM application architecture

· Excellent troubleshooting skills in Control-m batch issues, SSIS packages

· Strong automation skills (Unix Shell scripting / windows batch scripting or any other scripting language)

· Hands-On experience in writing / debugging scripts, code, and database queries

· Software Engineering & Change Management

· Solid understanding and execution of DR & BCP

· Good experience in Middleware MQ / BMC / Control-M/Remedy incident Management tools

· Competent in Microsoft Excel, PowerPoint and Word document

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

REQUIREMENTS FOR IT APPLICATION BUSINESS ANALYST (BA)

Work Experience in recent EIGHT (8) years:

a. Candidate must have minimally THREE (3) years of relevant IT Application BA experience.

b. Candidate must have THREE (3) year of working experience with Agile Methodologies, tools and delivery.

c. Candidate must have THREE (3) years of exposure in Cloud Technology and implementation.

Technical Skillset in recent EIGHT (8) years:

a. Candidate with minimally FIVE (5) years of experience in supporting .Net or J2EE, Oracle Database or SQL Database, Weblogic or JBoss or Tomcat.

Added Advantage General Skillset.

a. Candidate with strong communication skills.

b. Candidate with strong problem solving and analytic skillset.

c. Candidate with experience in supporting applications operations and audit fieldwork.

d. Candidate with relevant experience in Vendor and Contract Management, Change Management / Service Request Management, Problem / Incident Management.

e. Candidate with experience in supporting Government Project.

f. Candidate with relevant healthcare domain knowledge

Job Summary

• Experience in Functional/User acceptance Testing
• Data migration testing skill / management
• Experience in Wealth Management / Investment Banking domain is advantageous
• Knowledge of wealth management products (Securitized instruments, Structured, Treasury (Money Market, FX), etc.)
• Perform End to end UAT test management including - Requirement anaysis, Test Planning, Test scenario & test cases, Test execution, Defect management, Test reporting and Test closure.
• Can coordinate with various stakeholders during the entire project phase for UAT related matters
• Can work independently and can also lead the testing team if required
• Co-ordinate with IT & Business stakeholders for issue resolution
• Experience in both Agile & traditional project delivery
• Know how to effectivelly manage communication & reporting for UAT phase
• Knowledge in Testing tools Quality Center, Jira, etc.
• Knowledge on Functional Test Automation would be added advantage
• Good team player with strong communication and problem solving skills

Responsibilities

• Experience in Functional/User acceptance Testing
• Data migration testing skill / management
• Experience in Wealth Management / Investment Banking domain is advantageous
• Knowledge of wealth management products (Securitized instruments, Structured, Treasury (Money Market, FX), etc.)
• Perform End to end UAT test management including - Requirement anaysis, Test Planning, Test scenario & test cases, Test execution, Defect management, Test reporting and Test closure.
• Can coordinate with various stakeholders during the entire project phase for UAT related matters
• Can work independently and can also lead the testing team if required
• Co-ordinate with IT & Business stakeholders for issue resolution
• Experience in both Agile & traditional project delivery
• Know how to effectivelly manage communication & reporting for UAT phase
• Knowledge in Testing tools Quality Center, Jira, etc.
• Knowledge on Functional Test Automation would be added advantage
• Good team player with strong communication and problem solving skills

Nice to Have Skills

• Data migration testing
• Functional/User acceptance Testing
• Requirement anaysis, Test Planning, Test scenario & test cases, Test execution, Defect management, Test reporting and Test closure.
• Banking domain
• Jira

Job Responsibilities

• Provide troubleshooting L1 & 2 support and response on application incidents.
• Log, escalate and follow through with issues, ensuring that issues are resolved.
• Review and improve our incident management process.
• Periodic reviews and submission of the capacity needs of the business.
• Support and/or drive disaster recovery response drills.
• Deploy new versions of the software.
• Generate reports on the operational workloads, review capacity needs of the business, support and/or drive disaster recovery response drills.

Requirements

• Diploma/Bachelor's Degree in Computer Science or other related discipline.
• At least 3 years of Technical/Application Support experience on various technology platforms.
• Responsible and proactive approach to resolving problems, and have a structured approach to problem-solving.
• Knowledge in scripting (Python/SQL/Bash) is a plus.

The successful candidate will be responsible for maintaining master data management (MDM) system, ETL processes, and data pipelines to ensure that data is accurately maintained and efficiently published to downstream on a real-time basis.

Requirement:

• Possess a degree in Computer Science, Information Technology, or a related field.
• Good SQL skill in Postgres/Oracle RDBMS.
• Good hands-on software development skill with experience in multiple data related projects and Java (Spring, Maven).
• Experience in unit testing and regression testing.
• Possess positive learning and collaborative mindset.
• Strong analytical and problem-solving skills.

Good to have:

• Familiar with DevOps tools, CICD cycle, and GitHub.
• Experience in Linux environment.
• Some background in AWS technologies will be advantageous.
• Previous experience in the financial or investment industry will be an added advantage.

The Business Analyst will play a pivotal role in the successful design, implementation, and optimization of an Amazon Connect Contact Center solution.

This individual will collaborate with cross-functional teams to gather requirements, analyze processes, and ensure the deployment aligns with business goals. The ideal candidate will have experience in contact center technologies, customer experience enhancement, and an understanding of Amazon services.

Key Responsibilities

Requirement Gathering and Analysis:

• Work closely with stakeholders to understand business needs and translate them into functional requirements for the contact center.
• Conduct gap analysis to identify areas of improvement in existing processes and systems.

Solution Design:

• Successful implementation and adoption of the Amazon Connect Contact Center.
• Collaborate with technical teams to design and configure Amazon Connect solutions that meet business objectives.
• Document workflows, call routing strategies, and integrations with other systems such as CRMs or ticketing tools.

Implementation Support:

• Act as a liaison between business users and the development team during implementation.
• Conduct user acceptance testing (UAT) and validate that the solution meets business requirements.

Process Optimization:

• Achievement of business KPIs (e.g., increased efficiency, reduced average handle time, improved customer satisfaction).
• Analyze contact center performance metrics and recommend process improvements to enhance customer experience.
• Monitor and ensure the AWS Connect solution adheres to best practices and compliance standards.

Training and Documentation:

• Create and maintain comprehensive documentation, including requirement specifications, process flows, and training materials.
• Support training sessions for end-users to ensure effective adoption of the new system.

Required Qualifications

Professional Experience:

• 3+ years of experience as a Business Analyst, preferably in contact center operations or technology projects.
• Hands-on experience with Amazon Connect or other contact center platforms.
• Familiarity with AWS ecosystem and tools such as Lambda, DynamoDB, Lex, or S3.

Technical Skills:

• Strong understanding of contact center metrics (e.g., CSAT, FCR, AHT) and reporting tools.
• Experience with integration technologies (e.g., APIs, CRMs like Salesforce or Zendesk).
• Proficiency in tools like JIRA, Confluence, or other project management software.

Educational Background:

• Bachelor’s degree in Business Administration, Information Technology, or a related field.
• Advanced degree or certifications in relevant areas (e.g., AWS certifications, Six Sigma) is a plus.

Soft Skills:

• Excellent communication and interpersonal skills to collaborate with technical and non-technical teams.
• Strong analytical and problem-solving abilities.
• Ability to manage multiple priorities in a fast-paced environment.

About Us
Abeam Consulting is a global professional services company that specializes in delivering business transformation and technology solutions to clients across a wide range of industries. With a global presence and over 7500 employees worldwide we aim to be the transformation partner of choice for all of our clients.

About the Team

The Enterprise Transformation (EX) team is the current SAP Partner of the Year for Singapore and also SAP’s Regional Strategic Partner. The EX team is continuously looking to build its capabilities and competencies in line with SAP’s regional strategy and in working with our clients both old and new on their transformation journey.

What You Can Expect

• E-learning, classroom training, and on-the-job training (OJT).
• Opportunities to grow your career by working with global MNCs in both local and regional projects.
• Exposure to IT transformation across various industries and service lines.
• Perform analysis and design functions using SAP, or other cutting-edge technologies.
• Hybrid working environment with flexibility to balance personal and professional life.
• Clear career growth opportunities, regular performance reviews, mentorship, and leadership development.
• Diverse career options across different domains and industries.
• Certifications will be provided.

Qualifications and Skills

• Qualification in Computer Science, Computer Engineering, Business, or a relevant domain
• Graduated within the past 2 years from a university.
• Strong interest or internship experience in IT projects (e.g., SAP, Oracle, Workday) preferred.
• Excellent written communication and soft skills.
• Passion for continuous learning and developing both technical and leadership skills.

Why Join Us
At ABeam Consulting, we place a strong emphasis on collaboration, and helping our employees grow and develop their skills, offering a supportive and empowering work environment. With global presence and a diverse range of clients, ABeam Consulting offers an exciting and dynamic workplace for individuals looking to build a career in consulting. ABeam Consulting has also recently joined SAP’s regional strategic partner initiative as their first regional partner in the region and has also been recognized by UiPath as a Diamond Partner in providing RPA solutions.
With such accolades, we aim to continue driving enterprise and digital transformation initiatives in order to transform the way people work and communicate in the digital age. In addition, our industry team is working tirelessly in order to bring more solutions to the banking and finance sector.

Our client is a precision engineering manufacturer with strong presence in APAC region. Due to business needs, they are now recruiting a Cost Analyst to be part of their FP&A team for ongoing transformation projects. They are located in the North Area - easily accessible.

Responsibility Cost Analyst:

• Analyze product costs, including materials, labor, and overhead, to ensure accurate cost structures.
• Conduct variance analysis and improve cost allocation accuracy using the ERP system.
• Develop and maintain standardized costing methodologies across all sites.
• Collaborate with production, procurement, and sales teams to gather data for cost analysis.
• Support FP&A activities, including budgeting, forecasting, and pricing strategies.
• Prepare cost reports and provide insights to guide decision-making and profitability.
• Identify cost-saving opportunities and improve costing processes.
• Ensure compliance with accounting standards and assist with audits related to product costs.

Requirements:

• Min Degree in Finance / Accountancy or any related field
• Minimum 3 - 5 years analysis experience in product costing from manufacturing or similar setting

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

About Us
Abeam Consulting is a global professional services company that specializes in delivering business transformation and technology solutions to clients across a wide range of industries. With a global presence and over 7500 employees worldwide we aim to be the transformation partner of choice for all of our clients.

About the Team

The Enterprise Transformation (EX) team is the current SAP Partner of the Year for Singapore and also SAP’s Regional Strategic Partner. The EX team is continuously looking to build its capabilities and competencies in line with SAP’s regional strategy and in working with our clients both old and new on their transformation journey.

What You Can Expect

• E-learning, classroom training, and on-the-job training (OJT).
• Opportunities to grow your career by working with global MNCs in both local and regional projects.
• Exposure to IT transformation across various industries and service lines.
• Perform analysis and design functions using SAP, or other cutting-edge technologies.
• Hybrid working environment with flexibility to balance personal and professional life.
• Clear career growth opportunities, regular performance reviews, mentorship, and leadership development.
• Diverse career options across different domains and industries.
• Certifications will be provided.

Qualifications and Skills

• Qualification in Computer Science, Computer Engineering, Business, or a relevant domain
• Graduated within the past 2 years from a Singapore University.
• Strong interest or internship experience in IT projects (e.g., SAP, Oracle, Workday) preferred.
• Excellent written communication and soft skills.
• Singapore Citizen/SPR.
• Passion for continuous learning and developing both technical and leadership skills.

Why Join Us
At ABeam Consulting, we place a strong emphasis on collaboration, and helping our employees grow and develop their skills, offering a supportive and empowering work environment. With global presence and a diverse range of clients, ABeam Consulting offers an exciting and dynamic workplace for individuals looking to build a career in consulting. ABeam Consulting has also recently joined SAP’s regional strategic partner initiative as their first regional partner in the region and has also been recognized by UiPath as a Diamond Partner in providing RPA solutions.
With such accolades, we aim to continue driving enterprise and digital transformation initiatives in order to transform the way people work and communicate in the digital age. In addition, our industry team is working tirelessly in order to bring more solutions to the banking and finance sector.

• Permanent headcount, based in Singapore
• Leading holding company in diversified industries (across SG / China / Indonesia)
• Candidates must have relevant buyside private investment experience

Responsibilities would include:

• Perform new project/ investment evaluation, stock research and analysis
• Prepare macroeconomic/investment presentations and market reports at the end of each reporting period
• Update and review fund/portfolio performances and to ensure that all funds/portfolios adhere to regulatory and compliance standards
• Collect, update and analyze data and perform sectoral and financial modelling, track model accuracy by comparing projections with actual financial outcomes
• Portfolio Management, perform analysis on Portfolio Return Against Benchmark to measure how portfolios perform relative to set benchmarks

Profile of ideal candidate:

• Bachelor’s degree in any discipline
• 8-10 years of relevant experience, strictly must have buyside private investment experience
• Familiarity with financial analysis and investment strategies
• Good technical skills and comfortable with number crunching
• Excellent analytical, problem-solving, and organizational skills
• Strong communication and interpersonal abilities with attention to detail

If you are keen to have a preliminary chat, please send me your CV directly to [email protected] quoting reference number CL/BH-22698/FB.
Data collected is strictly used for recruitment purposes only and will be treated with strictest confidence. Your profile will also only be sent out after seeking your consent.
Due to the high volume of applications received during this period, we seek your understanding that we will only be contacting shortlisted candidates.

EA Personnel No. R1548449
BeathChapman Pte Ltd
EA Licence: 16S8112

About ACP:

ACP is the leading provider of learning management systems (LMS), e-learning, website Development and ICT solutions. In our current day and age, the adoption of technology in jobs worldwide has enabled us to streamline job processes and increase organizational efficiency, all thanks to the power of the internet. As such, digital literacy is a crucial skill that must be imparted to the next generation, and we continuously strive to empower every individual to learn through technology in our borderless world.

Roles & Responsibilities:

The role of a business analyst is to act as a crucial bridge between the business and the development teams, facilitating effective communication and collaboration between these two essential components of a project. This liaison is pivotal in ensuring that the business goals, requirements, and objectives are clearly understood and translated into actionable plans for development, ultimately leading to the successful execution of projects and the achievement of organizational objectives.

Job Description:

• Create detailed business analysis, outlining problems, opportunities and solutions
• Manage, track and raise project issues and exceptions where required for approval
• Involve in the requirement study and gathering, creating mockups, creating test cases and testing, and driving a smooth deployment and adoption
• and support the ongoing operations of the project
• Understanding and troubleshooting technical issues when needed
• Learn to undertake root cause analysis for problems in order to implement preventive and corrective
• measures to meet business and performance needs
• Use of Excel, Access, and SQL to perform collection, analysis and profiling of large volumes of data
• Write and document requirements and functional specifications
• Observe industry trends and recommend new features or solutions to the product development team

Job Specifications:

• Currently pursuing a Diploma or Degree in Business, Information System/technology, computer science, or equivalent
• Prior knowledge and experience in Business Analytics
• Proficient with Microsoft Office tools like MS Word, MS Excel, and MS PowerPoint
• Basic SQL knowledge
• Effective oral and written management communication skills
• Good analytical skills
• Adaptable and flexible
• Clear communicators, smooth facilitators, and precise analysts
• A team player with good communication skills
• Self-motivated person who thrives in a fast-paced environment
• Must be able to commit for at least 4 months (Full Time)

Benefits:

• An internship that is more than 3 months old will be entitled to 1 AL from the 4th month onwards.

You hereby freely give ACP Computer Training & Consultancy consent to use and process your personal data relating to my job application and have read and understood the ACP Computer Training & Consultancy Data Protection Notice for Job Applicants. (Link: https://www.acpcomputer.com/data-protection-notice/) You may withdraw your consent at any time with future effect in line with the said notice as well.

Job Summary

We are looking for a Data Analyst to assist the analytics delivery team and support the various Business Units within Data Management Office for a reputed bank.

Mandatory Skill-set

• Minimum Master/bachelor’s degree in Analytics, Computing, or a related discipline;
• 3 years of experience in analytics or data engineering field preferably in banks or the financial industry;
• Good knowledge of data analytics concepts & techniques, including data architecture, data transformation, data modeling, and visualization;
• Experience in database management namely MySQL, Oracle or others;
• Possess good analytical skills and problem-solving skills;
• Able to conduct issue investigation and root cause analysis;
• Strong communication skills and team player; able to work with business stakeholders directly on requirements gathering or issues investigation;
• Proficient in MS Excel, MS Word, and MS PowerPoint.

Desired Skill-set

• Big Data platforms such as Hadoop, Hive, Impala, Oozie, etc;
• Analytics tools such as Qliksense, Power BI, etc;
• Banking products and processes.

Responsibilities

• Work with the respective business functions to understand and analyze their analytics needs;
• Conduct necessary data sourcing and profiling to understand relevant data sources and structure;
• Propose and design the appropriate end-to-end analytics solution including data modeling, data transformation, and visualization;
• Assist and coordinate the relevant project activities including project planning, workgroup meetings, user training, and support;
• Prepare the relevant project documentation including functional specifications, testing cases, project demos, and user training materials;
• Provide necessary support to businesses on data issues investigation and ad-hoc data requests.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Job Descriptions

. Perform market research and generate interest in our applications

· Provide phone, e-mail, remote (80%) and onsite (20%) support

· Assist in testing software before release to customers

· Ability to deliver online training to customers

· Involve in business analysis for new feature development

· Create user guides for product features

· End to end service delivery from pre-sales demo, implementation and testing.

· Participate in installation, upgrade of software and assist in documentation of software products

Job Requirements

· Candidate must possess at least Professional Degree in Computer Science/Information Technology or equivalent.

· Working experience in business application support

· Experience in vendor environment

· Required Skill(s): Basic MSSQL queries, HR/ERP/Accounting Software Support

· Preferably have experience working in long term care or charity sector

· Team player with good analytical skills

· Looking for someone with support and project implementation for off the shelf ERP or accounting products

Your role :

Are you a Subject Matter Expert when it comes to Google Apigee, Apache/Tomcat, Cloud (Azure) or tools like AppDynamics and Splunk? Do you have experience managing senior IT stakeholders and business partners? Do you have the ability to solve complex issues, addressing both technical and business needs?
Then join us as an Technology (Level2) Support Analyst (SME) :
• manage local business and operations stakeholders
• utilize and hone your IT skills working with Google Api Management (Apigee), Cloud (Azure), Linux, Apache/Tomcat/WebSphere, Shell/Perl scripting, AppDynamics, Splunk/ Automation Anywhere
• ensure production stability and availability for key operational business processes
• investigate and resolve incidents by identifying the impacted component, analyzing the impact and performing the right remediation measures
• define workarounds for known errors and initiate process improvements
• plan and execute BCM for applications and rollout new releases (including OS patching, certificate renewals)
• manage the full spectrum of Production Support responsibilities, based on the ITIL Framework: Incident and Problem Management, Change and Release Management, Risk Management

Your team :

You’ll be working in the WMPC Application Support team in Singapore. We provide platform services for internal key banking applications on latest technology stacks. As a Site Reliability Engineer you’ll play an important role in ensuring a smooth software integration and fast incident resolution in a highly automated environment and especially in the area of Apigee API management.
Our team provides application & infrastructure related technical support to ensure end-to-end production stability and availability with an unwavering focus and aim to serve client needs. Aligned to the UBS WMPC business and IT application service line, we ensure that our approach is oriented to uphold the trust and manage the relationship between IT and our financial advisers and their clients.

Your expertise :

• 5-10 years of Level2 production support experience in a global environment
• knowledge on Google Api Management and hands-on experience and good knowledge of Apache/Tomcat/WebSphere, Linux, Cloud (Azure) and automation/application monitoring tools like AppDynamics, Splunk/Selenium and Jenkins
• highly committed, resilient and have a strong focus on accountability with a commitment to resolving issues, managing stakeholder communication, and following the appropriate escalation matrix.
• strong analytical, problem solving and synthesizing skills
• able to drive service improvements (set up telemetry for early detection of incidents, fast recovery and automation of repetitive/manual tasks)