Function Description

This position serves both Business Development and Service & Support. The position requires detailed knowledge of flight simulation equipment, maintenance, and operation, as well as Collins image generators and display systems. Experience within the Asia-Pacific region and especially with China airlines, training centers, and training device manufacturers is also required. This position works as part of the business development team to identify and follow market opportunities, clarify customer requirements, organize proposal submissions, and conduct contract negotiations. Detailed process knowledge of Collins service and support, and business development workflows and systems is desired.

Performs duties related to overall customer service including post-sales support. May support sales team by notifying other divisions of customer concerns and trends. Responsible for maintaining quality and consistency of service by documenting and identifying trends in customer service needs. Performs on-site services for Aftermarket clients, installs new equipment and services, maintains / services and upgrades existing equipment. Provides instruction and education regarding products or equipment usage to customers and internal employees. Designs and manages product training for customers and staff.

Discipline Description
Coordinates with Customer Service representatives to identify customer training and support needs. Resolves issues surrounding installation, usage, upgrade and training on products. Provides on-site support as needed. May resolve technical problems in a call center/help desk environment or through customer escalation. Completes proper documentation of issues.

Organization Level Description
• Implements functional strategy.
• Establishes operational plans for work area.
• Recognized master within discipline, having deep knowledge of theory and organizational practices within a specific discipline.
• Problems faced are typically complex.
• Develops and implements new products, processes, standards or operational plans that will have impact on the achievement of functional results.
• Significantly improves on existing processes and practices.

Typically requires a University Degree or equivalent experience and minimum 10 years of prior relevant experience or, an
Advanced Degree in a related field and minimum 7 years experience.

Familiarization and experience with regulatory authorities is required.

Purpose
Senior Product and Technical Service professional with significant experience. Implements customer support strategy. Works with leadership and Customer Service representatives to develop and execute effective support programs in alignment with projected changes in production processes, equipment upgrades, and/or other product strategy.
Responsibility Statements Subject matter expert for multiple products and services.
Operational lead for complex customer technical matters. Work with Customer Service to review effectiveness of technical support activities and identify customer training and support
needs. Responsible for improvements to product and technical service programs and offerings in alignment with production processes, product changes, and other factors. Direct implementation of product and technical services.

About E-commerce Department:

Oversee the entire Profit and Loss statement for the online store presence. Explore novel opportunities and innovations to propel online commerce along its developmental trajectory.

What You Will Be Doing:

• Involved in campaign management, including the planning of product promotion, product launches, product listing, campaign follow up etc
• Assist in developing and implementing demand generation plans to grow site revenue
• Liaise with Designer Team on artwork requirements and monitor deadlines for completion
• Responsible for stock inventory accuracy and to address any discrepancy.
• Assist Customer Service on product knowledge and provide solution.
• Generate analysis and sales reports regularly.
• Logistic coordination when required.
• Other ad hoc duties assigned.

Who We Look For:

• At least 2 years of experience in managing E-commerce platforms
• Experience in live streaming for product demonstrations and customer engagement.
• Proficient in Microsoft Excel and Microsoft PowerPoint
• Effective interpersonal and communications skills
• Strong analytical skills
• Strong ability to work under pressure and handle tight deadlines
• Experience working in Pet Industry is advantageous.

Working Hours:

• Monday to Friday; 8am to 5:30pm

We are looking for an individual with a passion for auditing, with at least 5 years of experience in performing various audits, including integrated audits of business processes and systems, IT audits, and auditing emerging technologies. We value individuals who are able to work independently and also as part of a team.

The auditor will play a consulting role as advisor to business units - advising business units on control procedures, system security measures and other governance matters.

CAG Internal Audit aims to be a data-driven audit function. We focus on use of data analytics and other digital tools to improve the effectiveness and efficiency of audits. Prior experience in the use of data analytics and data visualization tools in audits would be advantageous.

Responsibilities:

• Responsible for assigned audit activities, including risk assessment and planning, establishing audit scope and approach, resource planning, preparing the audit assignment plan and audit programme, carrying out audit fieldwork, maintaining proper documentation, reviewing and/or supervising work done by teams, resource management if leading a team.
• Responsible for communications and resolution of observations / findings with stakeholders, preparing clear and concise reports on the risks, findings and recommendations to stakeholders.
• Establish data analysis criteria, be involved in user acceptance testing of the analytics developed, and use of analytics in performing audits.
• Enhance audit program and procedures where required, to improve audit effectiveness and efficiency.
• Ensure adequate follow-up of audit recommendations after report issuance, until all issues are resolved and implemented.
• Act as a consultant to business units to review and advise on control procedures, system securities measures, and/or governance matters.
• Act as a relationship manager between Internal Audit and audit clients.

Requirements:

• University degree majoring in Accounting, Information Systems, Computer Science or related disciplines.
• Professional qualifications: CPA, Certified Internal Auditor (CIA) or CISA, CISSP, CCSP.
• At least 5 years of practical experience in performing integrated audits of system and business processes, IT audit, and auditing emerging technologies.
• Excellent communication skills (verbal and written).
• Effective project management, interpersonal and influencing skills.

Job Responsibilities

• Responsible for preparation and closing of monthly and annual financial statements
• Responsible in full set of accounts
• Coordinate and liaise with internal parties to support intercompany activities/transfer
• Support forecasting and budgeting exercise as per corporate guidelines;
• Coordinate and liaise with external parties like external auditors, tax agents, corporate secretarial agents, local tax and government authorities where required
• Verify on daily petty cash and monthly reimbursement claims as well as handling of staff purchase
• Preparations of monthly P&L reports
• Checking and keying of daily sales report
• Work closely with the management team and different departments
• Assist in analyzing of financial reports
• Review and finalize accounting work completed by your team
• To support any ad-hoc assignments

Job Requirement

• Diploma in Accounting or related fields
• At least 4 years of relevant experience in Accounting
• Able to work independently within minimum supervision
• Possesses leadership skills
• Meticulous and organized
• Able to plan, analyze and solve problems, conscientious and accurate
• Must possess excellent written and verbal communication skills to work closely with the team

Position Summary:

We are seeking an experienced Project Manager for our expanding construction team. The candidate will be responsible for the overall construction on the interior project assigned and co-ordination of the various stakeholders from clients to the various sub trade works. The successful candidate must possess the knowledge and experience to lead and engage with design professionals, consultants, clients while successfully directing the site team and other construction related personnel in planning, coordinating and safely executing the work in accordance with the contract documents, schedule and project budget.

Candidate must be professional and a personable leader committed to the overall objective.

Construction Project Manager Duties and Responsibilities

• Preparation of the project schedule.
• Review the project plans and specifications and highlight/ identify on the building design, scheduling, risks, possible cost savings measures and potential construction problems.
• Assist and guide Quantity surveyor team in preparation of project budget.
• Preparation and set out the general conditions of project drawdown/ forecast and budget summaries for review.
• Assist in setting up required site office and equipments required.
• Ability to intelligently communicate with desig team/client as well as effectively lead the various trades of works.
• Expedite and co-ordinate with the drawing team on shopdrawings submission and approvals.
• Monitor and maintain the project construction schedule on a weekly basis.
• Organise, Lead and chair technical site meeting
• Raise and discuss relevant issues at the job site meetings. Prepare and issue minutes of all site meetings
• Inform the consultant/client of any errors, discrepancies or omissions on design drawings.
• Co-ordinate and liase with sub trades/ contractors and vendors for submissions and execution of site works.
• Define clear roles & responsibilities and deliverable requirements in terms of both scope and schedule to all the team members.
• Maintain change order log and informed necessary parties of potential variations.
• Monitor site safety and ensure that the requirements of the Occupational Health and Safety Act are enforced and adhere to.
• Ensure completion of and track all independent testing and inspections as required.
• Issue monthly progress claims and invoicing to clients.
• Maintain and enforce good construction standards and quality control.
• Ensure relevant authorities submissions are made based on project requirements and needs
• Ensure that ‘as-built’ drawings and OMM are prepared on an ongoing basis by all trades during the construction perios and issue final close-out to consultants/ clients accordingly.
• Prepare and expedite on project defects lists.

Project Management Requirements and Qualifications

• Minimum 5 years experience as a Project Manager on interior fit out for commercial, hospitality, education, institution or industrial projects.
• Degree in construction related field.
• Proficient understanding of construction terms, scheduling and planning concepts of trade works and project sequencing.
• Proficient in Microsoft office suites.
• Excellent organizational, presentation and interpersonal skills.

Who we are

Do you want to join our Geo-data revolution? Fugro’s global reach and unique know-how will put the world at your fingertips. Our love of exploration and technical expertise help us to provide our clients with invaluable insights. We source and make sense of the most relevant Geo-data for their needs, so they can design, build and operate their assets more safely, sustainably and efficiently. But we’re always looking for new talent to take the next step with us. For bright minds who enjoy meaningful work and want to push our pioneering spirit further. For individuals who can take the initiative, but work well within a team.

What we offer

Fugro provides a positive work environment as well as projects that will satisfy the most curious minds. We also offer great opportunities to stretch and develop yourself. By giving you the freedom to grow faster, we think you’ll be able to do what you do best, better. Which should help us to find fresh ways to get to know the earth better. We encourage you to be yourself at Fugro. So bring your energy and enthusiasm, your keen eye and can-do attitude. But bring your questions and opinions too. Because to be the world’s leading Geo-data specialist, we need the strength in depth that comes from a diverse, driven team.

Our view on diversity, equity and inclusion

At Fugro, our people are our superpower. Their variety of viewpoints, experiences, knowledge and talents give us collective strength. Distinctive beliefs and diverse backgrounds are therefore welcome, but discrimination, harassment, inappropriate behaviour and unfair treatment are not. Everybody is to be well-supported and treated fairly. And everyone must be valued and have their voice heard. Crucially, we believe that getting this right brings a sense of belonging, of safety and acceptance, that makes us feel more connected to Fugro’s purpose ‘together create a safe and liveable world’ – and to each other.

Job Summary:

We are seeking an experienced and dedicated Central Logistics and Warehouse Manager to oversee and optimize our logistics and warehouse operations within the dynamic marine industry and wind farm sector. The ideal candidate will possess strong background in logistics, supply chain management, and warehouse operations, combined with a deep understanding of the unique challenges and requirements of the offshore sector.

Key Responsibilities:

• Logistics Strategy Development: Develop and execute comprehensive logistics strategies that align with the company's objectives and support efficient operations. Ensure effective execution of full logistics scope transport planning for on-site/ on-deck deliveries /collections.
• Supply Chain Management: Collaborate with suppliers, port agencies, and partners to ensure timely, safe, and effective deployment of materials, spare parts, and equipment required for operations.
• Import/Export Control: Specializing in import-export operations including controlled equipment, you will be entrusted with overseeing the intricate and regulated movement of Fugro equipment across international borders. Your expertise will ensure compliance with relevant regulations including permits, import/export regulations and tax implication, and the safe transportation of controlled items/ equipment.
• Warehouse Operations: Manage day-to-day warehouse activities, including inventory management, storage optimization, and order fulfillment, to ensure smooth safe, and efficient operations, play a pivotal role in the implementation of the 5S methodology. Your expertise in applying these principles will be critical to maintaining a high standard of excellence within our warehouses located in Asia.
• Inventory Control: Implement inventory control measures to minimize stock discrepancies, manage inventory turnover, and ensure accurate record-keeping in compliance with industry standards.
• Team Leadership: Lead, mentor, and develop a high-performing team of logistics and warehouse professionals, fostering a culture of safety, accountability, continuous improvement, and collaboration.
• Proper lifting equipment handling, and maintenance protect staff and help minimize downtime.
• Process Enhancement: Identify opportunities to streamline logistics processes, reduce lead times, and enhance overall operational efficiency within the business lines.
• Quality and Safety: Work with QHSSE, Project stakeholders to ensure adherence to industry regulations, Fugro safety standards/policies, and quality assurance protocols in all logistics and warehouse activities, contributing to a safe and compliant work environment onshore and offshore, ensuring the safe operation of lifting equipment to prevent accidents, injuries, and fatalities.
• Data Analysis, setting goals, and Reporting: Utilize data-driven insights to monitor key performance indicators (KPIs), develop strategies & roadmap, evaluate logistics and warehouse performance, and present regular reports to senior management.
• Stakeholder Communication: Maintain open and effective communication with cross-functional teams, Service Lines, Operations, Fleet Services team, and other internal and external stakeholders to ensure alignment and transparency.
• Budget Management: Collaborate with relevant stakeholders to develop and manage logistics budgets, monitor expenses, and identify cost-saving opportunities.

Qualifications and Experience:

• Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field. Master's degree is a plus.
• Proven experience of 8-10 years in logistics and warehouse management, with a focus on shipping/ project logistics, geotechnical engineering offshore wind or EPCI Offshore logistics.
• In-depth knowledge of marine industry logistics practices, regulations, and challenges.
• Strong leadership skills with a track record of effectively managing teams, motivating the staff, and driving performance.
• Possess excellent and impressive communication abilities and interpersonal skills to interact with diverse stakeholders.
• Problem-solving aptitude and a proactive approach to identifying and resolving operational/supply chain issues.
• Track record in leading and coaching a team of logistics professionals, including supervisors, coordinators, and logistics/warehouse personnel.
• Experience in fostering a culture of collaboration, accountability, and continuous improvement within the team.
• Attention to detail, organizational skills, and the ability to manage multiple priorities.

Others

• Travels within Asia are expected to manage and overseas project logistics, mobilization and demob of equipment from the vessels.
• Team player with strong leadership and willingness to develop others; able to handle conflicts.
• Planning and analytical skills with experience in relevant techniques and software application, strong problem-solving skills
• High focus on project quality and HSE performance, experience in risk assessment techniques and exercise
• Prepared to work long hours and/or during odd hours as and when required.
• Direct Report to Procurement Manager in Supply Chain
• Functional Report to Operations Manager and Business Director.

If you possess a strong passion for logistics excellence and are eager to contribute your expertise to the dynamic marine and offshore industry, we invite you to apply and join us in shaping the future of central logistics & warehouse in Fugro Asia.

How to apply

• Please include your latest resume in the application.
• Please describe your working rights in Singapore (work pass sponsorship is subject to quota and availability).
• We regret to inform that we will only process applications made via our Careers website (and other linked portals) and only shortlisted applicants will be contacted.

Presto Studios’ was founded in August 2013 – A music school where music education will always be a warm and nurturing learning experience. Till today, we have nurtured thousands of students using our teaching methodology, providing them with the most nurturing music environment as they experience the love of music at Presto Studios.

As we continue to grow, we are seeking a talented and motivated Assistant Manager/Manager to join our team and play a key role in managing operations, human resources, and sales functions.

Responsibilities:

1. Operations Management:

• Oversee day-to-day operations of the music school to ensure smooth and efficient functioning.
• Coordinate with various departments to streamline processes and improve overall operational efficiency.
• Implement and maintain effective systems for class scheduling, facility management, and equipment maintenance.

2. Human Resources:

• Manage all aspects of human resource functions, including recruitment, onboarding, and employee relations.
• Ensure compliance with HR policies and procedures.
• Facilitate professional development opportunities for staff.

3. Sales and Enrollment:

• Assist in developing and implementing sales strategies to drive student enrollment.
• Collaborate with marketing and admissions teams to achieve enrollment targets.
• Provide excellent customer service to prospective students and parents.

4. Financial Administration:

• Work closely with the finance team to monitor and manage budgets for operations and sales activities.
• Track and analyze financial performance related to enrollment and sales.

5. Communication and Coordination:

• Act as a liaison between different departments to ensure effective communication.
• Coordinate with instructors, administrative staff, and management to optimize workflow.

Qualifications:

• Bachelor's degree in Business Administration, Human Resources, or a related field.
• Proven experience in operations management, human resources, and sales.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Familiarity with the music education industry is a plus.

PURPOSE OF THE ROLE

Reporting to the Director of Business Development & Analytics, the role of the Business Development Manager APAC is to maximize the return on the company’s investment dollars by providing fact-based input into development projects and by accurately evaluating and communicating to the BD team and the executive management the financial risk and return of potential business opportunities.

RESPONSIBILITIES

• Identifying and evaluating potential development opportunities in new or existing accounts.

• Providing financial insights to help choose the most promising concepts.

• Offering negotiation support for new business initiatives.

• Coordinating with Business Development, Operations, and Design & Construction teams to build a comprehensive Business Case for each project, including operating assumptions, financial projections, risk assessments, and potential upsides.

• Evaluate and interpret RFP, project manage end to end bid submission.

• Engaging in negotiations with landlords and potential business partners.

• Preparing and presenting Business Cases for capital expenditure approval.

• Conducting Post Audits of Business Cases to compare actual project performance with the approved projections and sharing insights with the Business Development team for continuous improvement.

• Leading sales and trend analysis, capital reconciliations, and other key commercial and financial metrics.

• Ad-hoc reports

WHAT WE ARE LOOKING FOR

· Minimum 8 years of combined education and professional background.

· Essential to have robust financial experience.

· Skilled in NPV, IRR, cost/benefit, trend analysis, and financial modeling.

· Business Degree or equivalent qualification.

· Valued experience in travel retail, especially in Retail or F&B.

· Ability to discern financial and strategic implications conceptually.

· Experienced in interpreting legal agreements and knowledge in commercial real estate and service companies.

· Understanding of long-term financial planning impacts and aligning with organizational goals.

· Proven ability to grasp business needs, stakeholder priorities, and employee dynamics.

· History of fostering positive work environments, collaborating, and guiding teams towards shared objectives.

Responsibilities

• Responsible for the general maintenance of all buildings, electrical and mechanical installations (eg. Light fittings, air conditioning, fire alarm, pumps system and PA / Sound system etc.)
• Handle the daily administration, events and inventory records.
• Conduct daily inspection and carry out repair/ replacement works as and when necessary.
• Supervise contractors in carrying out the maintenance and servicing of equipment, air-conditioning systems, fire protection, pumps and electrical installation for the clubhouses and other auxiliary buildings.
• Attend to breakdown complaints in the clubhouses and other auxiliary buildings on defects of electrical, air -conditioning systems, plumbing included clearing of chokes, etc.
• Liaise with term contractor/s to carry out the monthly maintenance and serving of fire protection system.
• Carry out preventive maintenance.
• Setting up of Audio & Visual systems.
• Monitor and take daily meter reading for consumption of Club’s utilities on water and electricity meter readings.
• Follow Standard Operating Procedures (SOPs) and ensure Work Safety.
• Carry out any other duties as assigned from time to time.

Qualifications

• Trade Certificate in Electrical, Air-conditioning or Building Maintenance

Experience

• Able to do troubleshooting of electrical installation, M&E system; service air-con systems; operate audio & visual system; carry out building maintenance and M&E related works

• Those with relevant working experience without certification may also apply

Skills & Knowledge

• Valid class 3 driving license

Job Responsibilities

• Ensure timely, accurate month-end closing and analyse financial information for reporting to Management;
• Responsible for preparation and closing of monthly and annual financial statements
• Coordinate and liaise with internal parties to support intercompany activities
• Dedication of work and working closely with your team
• Coordinate and liaise with external parties like external auditors, tax agents, corporate secretarial agents, local tax and government authorities where required
• Verify on daily petty cash and monthly reimbursement claims as well as handling of staff purchase
• Monitor the day-to-day financial operations within the company, (eg, invoicing, stock, cash flow and other transactions)
• Prepare Monthly Profit & Loss statement, Quarterly auditor's reports and annual financial budgets
• Preparing of weekly bank reconciliation reports and summaries for management
• Analyzing of financial reports
• Review and finalize accounting work completed by your team
• To support any ad-hoc assignments

Job Requirement

• Degree in Accounting or related fields
• At least 7 years of relevant experience in Accounting, including 2 years of managerial experience
• Able to work independently within minimum supervision
• Possesses leadership skills
• Meticulous and organized
• Able to plan, analyze and solve problems, conscientious and accurate
• Must possess excellent written and verbal communication skills to work closely with the team

As Assistant Restaurant Manager, you’ll lead and direct outlets’ operations, ensuring quality service and standards are maintained to deliver a memorable guest experience. You are responsible for overseeing and managing all aspects in terms of productivity and profitability – always following government regulations concerning health, safety and any other requirements.

A little taste of your day-to-day

Everyday is different, but you'll mostly be:

• Direct daily briefings, plan and assign work ensuring you always have the right staffing numbers

• Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues

• Train colleagues to make sure they deliver with compliance and to the expected standards

• Working with other departments to identify additional sales opportunities to enhance revenue

• Make sure credit and financial transactions are handled securely

• Oversee and manage the day-to-day operation of the Food and Beverage outlets including In-Room-Dining

What we need from you

• Diploma/ higher education qualification / equivalent in Hotel Management, F&B Services, or related field
• 4 years’ related experience and in a supervisory role
• Must speak local language
• Must obtain certifications or permits as required by local governmental agencies.

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

Responsibilities:

• Implement marketing plan consistent with the Event Strategy; aimed at improving market share and achieving objectives of strategic event goals.
• Develop and craft all activities of the marketing plan of the Event and achieve the objectives set for the activities.
• Constantly upgrade his/her knowledge of core business, marketing technology, market intelligence, leadership and communication skills.

Detailed job roles:

• General

1. Day-to-day marketing administration.
2. Assist to manage and monitor third party agency/project teams, by proactively gather and provide input for regular reviews, to ensure deliverables are meeting set targets, timeline and budget.
3. Assist to manage and develop databases; to maximise its function to achieve business needs.
4. Stay up to date with the trend of technology in marketing, social media and other internal marketing channel and assets.
5. Business-to-business marketing; assist to develop, maintain and manage close relationships with managed partners, media, sponsors, exhibitors, buyers and key attendees.
6. Constantly upgrade his/her knowledge of core business, marketing technology, market intelligence, leadership and communication skills.

• Marketing Strategy and Timeline

1. Execute the marketing plan for the event.
2. Develop and craft all activities of the marketing plan of the Event and achieve the objectives set for the activities.
3. Define advertising objectives, recommend choice of media and allocate resources to ensure advertising campaigns are effective, economical and appropriate for intended audience.
4. Plan, execute and own overall digital performance marketing strategy (including but not limited to website development, SEM, social media, SEO, eDM) and be responsible for all marketing KPIs performance.
5. Generate customer experience insights, strategy formulation, lead transformation management, roadmap and planning, analytics/insight generation – towards pre- and post-show.

• Content Development and Maintenance

1. Create and execute marketing content, editorial and marketing plans for social media channels; including Above the Line (ATL) and Below the Line (BTL) promotion materials (website, eDM, advertisements, brochures).
2. Ensure that information on such platforms is kept up to date.
3. Ensure event information are posted and kept up to date on other external promotional platforms.

• Creatives

1. Work with third party creative agency to develop the event key visual, logo and branding and the subsequent KV adaptations required by the event.

• Visitor Promotion

1. Engagement with Associations – Curate partnerships with identified local and overseas associations for forming of delegations to visit the event. To also work with partners to curate delegation programme when delegation visits the event.
2. Roadshows – Work with Project Lead to curate roadshows locally or overseas and execute the plan.

• Media-related

1. Partnerships – Identify suitable media channels to secure partnerships with paid/barter entitlements for event promotion.
2. Media Management – Work with third-party PR agency to execute the media plan and manage media before, during and after the event.

Requirements:

• Preferably with at least 1 year of relevant work experience in event marketing.
• Solid understanding of both online and offline channels.
• Possess good understanding of public relations scope of work, including media management.
• Able to perform high level strategic thinking to creative and detailed execution.
• Proven success in managing complex and multi-faceted marketing programs with the ability to drive projects through completion.
• Proven success in ATL & BTL development and execution.
• Demonstrated ability to work independently and autonomously.
• Superior oral and written communication skills.
• Strong in marketing data analytics.
• Worked in a fast-paced and highly cross-functional organisation.

Interested applicants, please send in your resume to [email protected]

Job Roles

• Perform regular preventive maintenance work on company vehicle.
• Conduct regular inspections on company vehicles to ensure reliability and to pass regulatory inspections and audits.
• Carry out corrective maintenance and repairs on vehicles to minimize downtime.
• Ensure that all required documentations are filled out and stored.
• Prepared to work the hours necessary to complete all tasks required to achieve Peak Vehicle Requirement (PVR).
• Ensure that all maintenance work performed adhere strictly to standards established by the company and any legal requirements.
• Ensure strict adherence to all Health & Safety procedures, legal and company regulations.
• Carry out any other duties as required by the Engineering Department and Management.
• Supervise and ensure workplace safety and health risks are identified, assessed and controlled, and provide employees with information on compliance to workplace safety and health policies.

Job Requirements

• Candidates must possess a NITEC or Diploma in a relevant field.
• At least 1 year of working experience in an automotive or engineering environment.
• Candidates must possess a valid Class 3 Driving License.
• Able to perform shift work.

Go-Ahead Singapore is committed to provide a healthy, safe and secure work environment to all employees. Please visit our website (www.go-aheadsingapore.com) for more details.

Job Responsibilities

• Responsible for preparation and closing of monthly and annual financial statements
• Responsible in full set of accounts
• Coordinate and liaise with internal parties to support intercompany activities/transfer
• Support and ensure compliance with all finance filing requirements, tax filing requirement (GST/CIT/WHT), audits, procedures and forms both statutory.
• Verify on daily petty cash and monthly reimbursement claims as well as handling of staff purchase
• Checking and keying of daily sales report
• Updatingn weekly operations report
• Work closely with the management team and different departments
• Review and finalize accounting work completed by your team
• To support any ad-hoc assignments

Job Requirement

• Diploma in Accounting or related fields
• At least 3 years of relevant experience in Accounting
• Meticulous and organized
• Able to plan, analyze and solve problems, conscientious and accurate
• Must possess excellent written and verbal communication skills to work closely with the team

Primarily responsible to ensure that Front Office shifts are run efficiently, providing outstanding guest service, assisting all Front Office staff and maintaining a calm, professional environment at all times. Supervises and assign duty roster for front office and reservations team. Responsible for VIP movement in the Hotel.

Job Descriptions:

• To generate Daily Management Reports for the Management.
• Checks cleanliness of lobby and public areas, maintenance and as well as front office staff in proper and orderly appearance and behavior.
• Checks on registration cards of arriving guests and ensures all information should be filled on each cards either by Guest Services Officers or the guests.
• Gives the instructions to the Night Reception, during the high occupancy periods, regarding: walk-in guests and release room blocked because of no-shows
• Assists in handling room lock problems.
• Prepares and checks for VIP’s arrival rooms.
• Support and work with other divisions as a team to achieve most efficient and effective front office operations and results.
• Operates the front office computer system in order to assist front office attendants.
• Checks group department, fit and ensure switchboard makes appropriate wake up calls.
• Handles guest complaints and other related problems and reports on the Incident Report.
• Assists reception, during they are busy.
• Answers guests inquires, handles complaints and attend to the needs of the guests.
• Authorizes charges to be made for late departures and/or compliments on them.
• Promotes and maintains good public relations.
• Motivates and maintains good staff relations.
• Maintains and be guided of hotel policy on credit/lost and found hotel guests properties.
• Implement SOP’s for all operational areas as directed by Operations Manager, and ensure that once developed are implemented and maintained. Ensure that SOP improvements are documented and referred to Operations Manager for updating.
• Discipline and resolve conflicts or related issues between junior colleagues as required.
• Responsible for improvements and / or implementation of new services and operational policies as and when required

Job Requirements:

• Candidate must possess tertiary education qualification in Hospitality Management or related discipline
• Minimum 5 years' relevant experience in hospitality industry
• Calm, efficient and the ability to work well under pressure
• Excellent leadership skills and exceptional communication skills
• A passion for delivering exceptional levels of guest service
• Possesss strong commercial acumen, with experience in increasing profitability in a tight market sector
• Experience in managing budgets, revenue proposals and forecasting results in a similar sized property
• Multi-lingual, excellent spoken and written English is a must, and ability to speak other languages would be an advantage
• Having a driving license (Class 3) would be an advantage.

Sapphire Windows Senior Sales Executives are skilled in customer relations, have high EQ and are highly motivated individuals. They are tech-savvy, open to learning and believe in both working smart and working hard. In a team, they suss out market trends, tackle challenges and propose customised solutions to our customers. If you would like to be part of this team, read on!

Responsibilities

• Manage the sales cycle from cold calling and/or enquiries, through to presentations, quotations, closing and after-sales customer service.
• Gain market knowledge so as to identify new trends and sales opportunities.
• Achieve sales targets and KPIs set by the company.
• Weekly reporting in our in-house SAP software.
• Do reports and presentation slides using microsoft

Requirements

• Minimum GCE ‘O’ Level.
• Good command of English both spoken and written.
• Conversational Chinese is a bonus.
• At least 5 years of experience in sales.
• Possesses Class 3 driving license and own vehicle.
• Tenacious personality and able to work in sometimes rugged conditions at site.
• Believes in the more you do, the more you get.

Remuneration

Basic salary + commission + bonus

Company Overview

Sapphire Windows was established in 1989, and to date has completed more than 2500 projects in Singapore and around the region. Our high quality UPVC window and door systems are targeted at the most discerning customers.

We are in the manufacturing industry for the construction sector. Located in the Loyang Industrial Estate, we are in the midst of expanding from 15,000 sq ft to a 60,000 sq ft premise.

We strongly pride ourselves on delivering best in class windows and doors for homes and buildings. By combining technology with innovation, we have succeeded in engineering doors and windows that far exceed expectations of the customers and sometimes even the industry. By continuing doing what we do best, coupled with an open mind for ideas and innovation, we aim to make the years ahead of us the best years to come.

Why join us?

As we look towards the next stage of growth, we know that our most important asset are our people. Talented, driven and hardworking individuals with the ability to work closely in a team are valued highly, and these are the people spearheading our growth to reach new heights.

As we expand our teams throughout the company, we are seeking a new pool of dedicated people to grow with. If you are up for the challenge, apply now and we shall be in touch with you soon!

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts. To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis
• Produce valuable and engaging content for our website and blog that attracts and converts our target groups
• Build strategic relationships and partner with key industry players, agencies and vendors
• Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely
• Oversee and approve marketing material, from website banners to hard copy brochures and case studies
• Measure and report on the performance of marketing campaigns, gain insight and assess against goals
• Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

• A Bachelor’s degree in marketing, business or any other relevant field
• Sound understanding of marketing fundamentals and tactics
• Creative thinking and problem-solving ability
• Leadership and project management skills
• Knowledge of digital marketing and social media marketing strategies
• Excellent verbal and non-verbal communication skills
• Proficiency with marketing tools and software
• Proficient in marketing research and statistical analysis
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Description

-Responsible for managing and overseeing the fare filing activities and liaise with Head Office to ensure proper distribution to industry partners.

-Monitor and report of filing volume and performance

-B2B support in Revalidating/Reissuing/General Inquiries and Special Service Request, etc.

-Handle group bookings and ensuring group requests are processed in a timely manner.

-Market support and troubleshoot to ensure a seamless flow of information and -smooth collaboration with relevant key stakeholders.

-Ticket auditing and quality assurance.

-Handle special tasks assigned by management and ad hoc analysis/reports

Requirements

-More than 3 years’ experience in the Travel or Airlines industry

-Experience in Airlines Ticketing and Reservation

-Knowledge of Altea Amadeus CRS desirable

-MS Office, esp. Excel PowerPoint

-Good command of English, both written and spoken

-Proficiency in Japanese Language is highly preferred as it will enable effective communication with our Japanese-speaking customers and facilitate interaction with our Head Office. Candidates with strong qualifications and skills in other areas are still encouraged to apply.

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

Requires strong project/program management skills; able to lead global, cross-functional teams across business segments. Interprets internal or external business issues and recommends best practices. Solves complex problems; takes a broad perspective to identify innovative solutions. Requires guidance in only the most complex situations. Acts as a resource for colleagues with less experience.

Key Responsibilities

• Initiates projects and presents justification to obtain project approval for resources and funding
• Leads key projects and programs in support of global logistics network optimization and automation
• Ensures specific project and program objectives and scope are defined, and necessary preliminary activities are completed to allow for effectiveness and focus during later stages of completion
• Ensures all projects and programs assigned are completed in accordance with predetermined requirements, with specific attention to product/process specifications, project/program costs, resource utilization, and timeliness for completion
• Ensures all phases of project, program and/or process development are documented, and information required in other functional areas is reported, disseminated, or transferred, as appropriate
• Ensures compliance with Company policies regarding Intellectual Property, Confidentiality, Quality and Safety
• Solves systems and process related issues to support Operations, internal organizations, and external suppliers
• Analyzes data to identify opportunities for improvement and/or cost savings.
• Effectively works with other staff to maximize productivity for the project / program and organization
• Performs tasks as required to support the organization and projects

Experience

• Minimum 7 years of project management in logistics, supply chain management or relevant technical/analytical discipline
• Hands-on, highly organized project manager who has led global projects consisting of cross-functional teams across multiple businesses
• Demonstrated ability to solve complex problems using strong troubleshooting and analytical skills
• Experience leading ERP/systems projects, from Initiate to Close phases
• Demonstrated ability to liaise between Business and IT on project requirements, design, testing, and deployment
• Preferred: Experience leading Logistics process optimization and systems automation and integration projects

Knowledge

• Program/project management, software/system implementations, process standardization
• Specific systems and business processes necessary to support a global logistics network
• PMP (Project Management Professional) certification preferred

Skills

• Ability to build and lead cross-functional teams across multiple business units globally
• Strong project management and leadership skills as well as demonstrated expertise in problem solving, change management and time management
• Excellent interpersonal, communication (both written & verbal), presentation, and organizational skills, with the ability to analyze complex situations quickly
• Proven executive level presence and ability to influence executive level decisions
• Proven financial and business acumen
• Proficiency with MS Excel, PowerPoint, Word, Visio, etc.
• Adept with SAP ERP system

Key Attributes/Qualities

• Self-driven: take the initiative to learn and add value to the organization
• Flexible/adaptable: able to adjust, expand, and change as required to support the organization and projects
• Dependable/Dedicated: make and keep commitments; achieve results; team player
• Curious/Knowledge Seeker: willingness to learn and drill down to understand; able to connect the dots quickly
• Organized/Detailed-oriented: clear communication and detailed project planning; anticipate and mitigate
• Customer Focused: promptly resolve customer issues and respond to inquiries
• Innovative/resourceful: explore all possibilities and networking opportunities to come up solutions

You will make an impact by...

• Directing Communications activities (Media Relations: internal/external communications, Public Relations, Public Affairs, Patient Advocacy) with overall responsibility of developing systems, planning, staffing, budgeting, managing expense priorities, recommending and implementing changes to methods through several managers.

• Developing a robust talent development and succession planning in alignment with functional growth strategies across JAPAC.
• Planning and directing strategic activities including prioritizing and selecting appropriate communication, patient engagement projects with overall responsibility for meeting business objectives.

• Leading in identifying risk, developing complex mitigation strategies, best practices, alternative solutions, resolving issues, etc. in collaboration with cross functional and/or matrix teams; develop and deliver executive level communication.
• Ensuring that the Company plays a strong and leading role in patient associations and all advocacy and public relations decisions and activities undertaken by Associations in order to lead industry activities.
• Developing strategy for internal communication and social responsibility.
• Other incidental duties.

What you'll need:

• Bachelor's Degree in related field related experience in Media Relations, Public Relations, Public Affairs/Patient Groups required and skill levels exceeding the requirements of the Senior Manager Required and
• Demonstrated track record in people management Required and
• Experience working in a Healthcare and regulated industry Required
• Master's Degree or equivalent Preferred

What else we look for:

• Proven successful project management leadership skills.
• Proficient in Microsoft Office Suite.
• Excellent problem-solving, organizational, analytical and critical thinking skills including high discretion/judgment in decision making.
• Excellent written and verbal communication skills and interpersonal relationship skills including negotiating and relationship management skills with ability to drive achievement of objectives.
• Fluent in English (read, write, speak) required; other Asian languages preferred.
• Expert understanding of Media Relations: internal/external communications, Public Relations, Public Affairs, Patient Groups procedures while looking beyond existing methodologies and own discipline to define and resolve complex problems.
• Understanding of related aspects of Healthcare and Governmental processes and/or systems.
• Knowledge of financial mechanism that relates to Public Relations department budgets.
• Demonstrated ability to direct teams and provide coaching and feedback, including responsibility for all employee actions including hire/fire authority and partnering with HR on all aspects of employee relations.
• Ability to develop and integrate metrics into the projects and operations that clearly demonstrate the value of communication campaign adoption/penetration and the value of long-term lobbying activities and their impact on change and adoption with the Healthcare environment.
• Serve as core partner to senior leaders in Business Units and Functional Groups.
• Strict attention to detail.
• Ability to interact professionally with all organizational levels and proactively escalate issues to appropriate levels of management in the organization.
• Ability to work and excel within a fast paced, dynamic, and constantly changing work environment.
• Interacts with senior management, and others concerning matters of significance to the company.
• Conduct business and technical briefings for senior and top management and for external representatives.
• Regularly interacts with executives and/or major customers; interactions frequently involve special skills, such as negotiating with customers or management or attempting to influence senior level leaders regarding matters of significance to the organization.
• Dedicated to quality client service and pro-active and responsive to client needs.
• Develop peer, cross functional and cross business relationships to maximize best practice sharing and team effectiveness.
• Provide leadership and direction to large cross-functional teams to successfully implement global enterprise systems and related solutions.
• Develop relationships and leverage them to influence change.
• Support and solicit input from team members at all levels within the organization.
• Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control

Job Description

1. Updating of flight schedules into WATS and SAP and ensure that all re-timed flights are manually amended in WATS.

2. Generate daily flight movement report.

3. Ensure that OHFs are correctly raised for all chargeable transits.

4. Collating seasonal flight schedules

5. Scanning and forwarding of tech logs/fuel chits/TR check sheets to airlines.

6. Monitor and manage incoming telex and emails from Airlines regarding changes to a/c type, equipment, work requirements.

7. Follow through with differing post-flight operating procedures, depending on the airline requirement.

8. Consolidate all delay reports for monthly reporting.

Requirements

1. Degree in Engineering or similar field is preferred

2. At least 2 years working/professional in the aviation industry

3. Strong analytical and interpersonal skills

4. Good communication and writing skills

5. Independently and make good judgment

6. Working Hours: Shift Work

Responsibilities

· Plan and manage day-to-day operations such as daily fuel inventory, manpower, equipment and vehicles to meet operational taskings.

· Walk the ground to ensure that the standards on STARS’s quality, environmental, occupational, health and safety are adhered to.

· Perform periodic Customer engagement sessions/meetings on operational, safety, quality, service-related matters.

· Formulate and vet monthly and safety incident reports.

· Plan and review training programme to ensure staff are trained to meet job requirements.

· Create a strong safety culture and conduct periodic review of safety work processes, risk assessment and work instructions.

· Perform the routine inspection in the depot facility physically for safety and fire hazards and initiate action to correct deficiencies if any.

· Conduct periodic staff engagements to manage staff-wellbeing, hygiene and work-related issues.

· Involve in company and authority audits and formulate audit reports and reviews.

· Plan for courses for staff development.

· Involve and drive innovation and technology projects.

· Maintain high degree of housekeeping in all STARS’ operational sites so as to provide a conducive and safe working environment.

· Review the daily operations, stock control, loss /gain monitoring.

· Investigate operation errors, omissions, losses and report such matters to AGM.

· Involve in various safety and operation trainings, audits, toolbox meetings, conduct job risk hazard analysis for the smooth and safe operation of the depot facility.

· Ensure all the necessary work instructions, Standard operating procedures, training materials are updated and provide proper training (O-J-T) to all the operation staff.

· Act as an Emergency Coordinator at the airbase as per ERP during an emergency.

· Maintain overview on the serviceability status of STARS’ facilities and equipment and to initiate necessary work services (in-house or external agencies).

· Co-ordinate with customer on maintenance activities and ad hoc project based on contract obligations and customer requirements.

· Prepare capital and operating departmental budget and carry out a monthly review and take necessary action for controlling the budget.

· Evaluate tenders based on operation requirement as and when required.

· Participate in tender by providing ops input.

· Participate in Continuous Improvement Project.

Contract Management

· Ensure that the obligations stipulated within the established contract are met.

· Oversee customer relations and to maintain close links with customers to ensure customer satisfaction.

· Handle customer complaints swiftly and effectively.

· Develop comprehensive strategies and solutions to tackle business challenges.

· Generate or vet monthly reports for both internal and external customers.

Human Resource and Training

· Liaise with HR for manpower planning and staffing requirements for STARS’s worksites.

· Interview and assess the potential candidates for the operation team as and when required.

· Conduct half yearly and yearly performance appraisal on operation employees’.

· Responsible for staff’s career planning and development progress.

· Ensure timely security clearance of new joint

· Ensure new joints are trained timely on all the job as per training and authorization system.

· Ensure proper qualifications / certifications prior to assignment.

Leadership

· Provide a clear and strong leadership and motivate the operation team to increase the team’s morale as well as individual performance and output.

· Provide timely decision making on day-to-day operation issues.

· Hold routine engagement meeting with supervisory and operation staffs to cascade company policy and direction.

· Strive for excellence through optimizing resources and continuous improvements.

· Attain operation excellence by reducing delays, re-work, waste, slop and losses.

· Keep confidentiality in the company business and operational matters.

Requirements

· Degree with operation management skills is preferred.

· Experience with working in the Aviation industry is an added advantage.

· Knowledge in Power BI or Power Apps is a plus.

Duties and Responsibilities:

a) Responsible for customer support and service for purpose of sales related matters to meet the sales target plan including account management, preparation of proposal, quoting, payment matters, liaison and fulfilling sales & repair orders.

b) Secure good relationship with customers.

c) Ownership of overall customer satisfaction / perception of SEDSA as an MRO site.

d) Daily monitoring on delivery schedule for sales orders and repairs status with Workshop / Supply Chain/ Planner and communicate all repair flows between SEDSA and customers to ensure smooth operation and efficient communication.

e) Involve in any special mission, such as imminent AOG, expedition of specific order, delivery discrepancy, quality complaint, etc.

f) Reply to customers’ queries and quotations.

g) Review of customer’s sales and repair orders.

h) Process and acknowledged customers’ orders.

i) Issuing Invoice for completed sales and repair orders.

j) Provide shipping details to customers.

k) Handling of warranty claims.

l) Ensure TAT/SPT follow up, communicate targets, achievements and justify the discrepancies and propose alternative solutions when appropriate.

m) Propose best commercial solution according to customer needs, in compliance with SEDSA strategy and customer’s expectations.

n) Monitor, analyze and improve MRO activities for our components and ensure that service rate is being met.

o) Participate in the Continuous Improvement projects in Customer Service Department (methods) to promote efficiency and productivity. p) Comply with all health, safety and environment (HSE) regulations as prescribed by law and company’s policies. q) Actively participate and contribute to HSE initiatives & Corporate HSE programs and in HSE risk communications & mitigations.

q) Any other duties assigned.

Experience and Qualifications

a) Degree holder in engineering or business administration with 3-5 years or Diploma/O Level with 5-10 years in a commercial, business or sales & marketing role in the Aerospace industry can be consider

b) Well-versed in ERP software, preferably SAP B1.

c) Excellent verbal, written, presentation and computer skills (Word, Excel and PowerPoint)

d) Excellent interpersonal and communication skills, able to interact with people of all levels

e) Good commercial knowledge of the aviation industry.

f) A team player- capable of interacting with internal and external (customers) stakeholders.