Our client, a well-established MNC is seeking for an Assistant Marketing Manager ( Luxury Lifestyle Retail ) - $ 6,000.00 + Attractive Bonuses / MNC / Central Area

Requirements

• Min a Degree in Marketing or Mass Communication or Business or relevant
• At least 4 to 5 years experience providing 360 Marketing function include Advertising and Promotions, Events, Digital Marketing, Social Media, Public Relations, CRM etc
• Experience in dealing with vendors, agencies and medias
• Comfortable to work in a fast pace environment
• Strong communication and writing skill
• Confident and perseverance.
• Independent and team player

Others

• Salary: $ 6,000.00 + ATTRACTIVE BONUSES
• Central area - walking distance from MRT station

Interested candidate can send in your resume (word format prefer) to [email protected]

Key Responsibilities:

Consulting – covering all aspects; including analysis, development, implementation, and training of end users utilising primarily Dynamics NAV/Business Central

Business and process analysis

Documenting ‘as-is’ and ‘to-be’ within accurate and detailed scoping documents

Liaising with developers and clients – act as a point of communication

Quality Assurance & Documentation

Knowledge and Expertise:

Over 4 years Dynamics NAV consultancy experience

Strong understanding of Microsoft Dynamics NAV/Business Central

Experience of working on full life cycle implementations across multiple versions of Dynamics

NAV/BC

Excellent communication (Spoken English) and problem-solving skills

Excellent understanding and knowledge of core Microsoft Dynamics NAV modules

Preferred

Microsoft SQL Server understanding

Azure administration understanding

Ability to create high quality functional documentation and strong requirements gathering

skills.

Person Specification:

Highly confident with providing support and training to users

Strong attention to detail and a keen desire to deliver the highest quality solutions to

customers

About our client: Our client is a manufacturer of offshore drilling and production equipment that is well suited for use in deepwater applications.

About the role:

To coordinate and prepare proposal documents, prepare cost estimates, risks and contractual reviews in relation.

• Review of enquiries and contract tenders
• Ensuring that relevant sections of the ITT are distributed internally to the appropriate departments
• Attending meetings with tender pursuit team and identify responsibilities, required inputs and key dates. Must actively pursue this to ensure target dates are met
• Review of all information relating to bid, clarification of responses received from internal support departments and insertion of qualifications into bid document as appropriate
• Gathering support information from internal drives for insertion into bid document
• Preparation and compilation of quotes and proposals in accordance with ITT guideline
• Maintaining one point of contact for the client during the bid and bid clarification phases
• Distributing bid clarification documents to the responsible personnel, expediting the timely response therefrom and submitting the clarification responses to the client
• Complying with Quality and HSE regulations, policies, procedures as applicable to function
• Gathering and maintaining standard information packages in support of tenders
• Prepare Cost Estimates for commercial discussion to determine Bid Price
• Assisting Sales Admin Clerks with sales order entry and revisions in Epicor
• Assisting with the training and mentoring of Quotations Coordinators
• Assisting with the distribution of workload in the department

About you:

• Diploma in Mechanical / Manufacturing Engineering
• Strong IT skills including working knowledge of Microsoft Office
• Good planning and organizational skills
• Good communication and interpersonal skills experience
• Considerable experience in a similar commercial or technical role

Other info:

• Work Location: Tuas (company transport provided)
• Working days: Mon - Fri

*Please note that only shortlisted candidates will be contacted.*

EA Name: Kingsforce Management Services Pte. Ltd.

EA License No: 94C3545

EAP Name: Kimberly Wong Pik Kiun

EAP Reg. No: R1984508

Job Description & Requirements

• Handling full spectrum of corporate secretarial duties for our clients which includes but not limited to company incorporations, striking off of companies, preparations of directors' and shareholders resolutions
• Ensuring compliance in accordance to relevant statutory requirements, maintenance of statutory registers and submission of statutory returns
• Other ad-hoc duties as and when required

Requirements

• Degree Holder or above
• At least 2 to 3 years working experience in corporate secretarial work
• Conversant with the Companies Act & familiar with the regulatory and reporting requirements
• Good knowledge of process and eletronic filing requirements of ACRA
• Proficiency working attitude, pro-active, good team player and able to work independently with minimal supervision
• Preparation of XBRL
• Able to work under pressure and meet deadline

Job Description & Requirements

• Perform statutory audit
• Prepare Tax Computation
• Review auditees' internal control system, able to identify and recommend best practices as well as effective internal controls
• Perform special audit work assigned under supervision
• Diploma / University Degree in Accountancy
• Good communication and customer service skills
• Proficient in Microsoft utility programmes
• Responsible & positive attitude
• Multi-tasking and eager
• Local / SPR preferred

Key Roles & Responsibilities

- Handle full set of accounts (AP/AR/GL), ensuring timely & accurate recording of transactions

- Intercompany balances & transactions reconciliation

- Month-end closing processes including accounts closing, schedules, reconciliations and management reports

- Prepare consolidation reporting packs bi-annually & annually

- Prepare & reconcile quarterly GST returns

- Analyze management reports, trends/fluctuations, collaborating across departments to support company objectives

- Cash flow management

- Ensure timely preparation & submission of required statistical reports to authorities

- Liaise closely with auditors, tax agents, and corporate secretariat on audit & filing matters

- Prepare regulatory filing report, annual financial statements & corporate tax

- Support and ensure compliance with all filing requirements

- Participate in system enhancements & implementations, along with continuous process redesign & improvements

- Perform any ad-hoc duties as assigned

Requirements

- ACCA, Degree in Accountancy or related field

- A minimum of 3 years of relevant experience in related areas

- Delivery focus and work well under pressure and tight timelines

- Ability to work independently and in a team within a fast-paced dynamic environment

- A team player & self starter with a strong initiative

- Strong financial analytical & problem solving skills

- Meticulous & detailed oriented

- Committed, confident personality with strong communication & interpersonal skills

- Strong working knowledge of IFRS

- Proficient in MS Applications with advanced Excel skills

- Experience with MYOB/ABSS experience is a plus

Role & Responsibilities

• Engage with clients to understand their requirements and preferences
• Advisor on space planning, layout and interior aesthetics
• Develop design briefs and operational work schedule briefs
• Work closely with the visualization team on 3D design drawings when necessary
• Oversee the project from start to finish, serving as the key liaison personnel for clients
• Coordinate with other relevant stakeholders (ie. supplier, sub-contractors and governmental regulatory agencies) to ensure project timelines and regulations are adhered
• Conduct on-site inspection to ensure quality workmanship are achieved

Requirements

• Has a creative flair and keen eye for details
• Ability to manage multiple projects and timelines
• Strong ownership and proactive in learning
• Able to work independently and in teams
• Proficient in AutoCAD and Microsoft Office

Qualifications & Experience

• Diploma/Degree in Interior Design or equivalent
• Minimum 2 years of working experience in interior design is required for this position

* Options for Basic Salary or Commission Salary packages

As part of the Sales and Business Development team, you will be part of the team developing the Sales and Business Development function. This is an exceptional opportunity to gain practical experience in the growth and expansion of the Company and Brand whilst collaborating with seasoned professional.

We are seeking professionals with at least 5 years of relevant industry experience and at least a Bachelors degree in Business/Commerce with majors in Sales and Business Development or related disciplines.

Our client, a well-established MNC is seeking for an Assistant Marketing Manager ( Luxury Lifestyle Retail ) - $ 6,000.00 + Attractive Bonuses / MNC / Central Area

Requirements

• Min a Degree in Marketing or Mass Communication or Business or relevant
• At least 4 to 5 years experience providing 360 Marketing function include Advertising and Promotions, Events, Digital Marketing, Social Media, Public Relations, CRM etc
• Experience in dealing with vendors, agencies and medias
• Comfortable to work in a fast pace environment
• Strong communication and writing skill
• Confident and perseverance.
• Independent and team player

Others

• Salary: $ 6,000.00 + ATTRACTIVE BONUSES
• Central area - walking distance from MRT station

Interested candidate can send in your resume (word format prefer) to [email protected]

Hair Salon Manager Responsibilities:

• Providing all services offered by the salon, which includes hair cutting and styling as well as hair removal and beauty treatments.

• Recruiting salon staff that meets mandatory educational

• Preparing work schedules for salon staff.

• Setting goals for each staff member, evaluating staff performance, and providing training and overall guidance.

• Monitoring salon supplies and equipment and ordering new stock as needed.

• Creating and distributing promotional material to attract new clients.

• Addressing and resolving client complaints regarding salon services and employee behavior.

• Processing clients’ payments and maintaining accurate financial records.

• Ensuring that the salon is clean and well-maintained at all times.

Hair Salon Manager Requirements:

• Proven experience managing a salon.

• Proficient in all microsoft office applications.

• The ability to work in a fast-paced environment.

• Excellent organizational skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

JOB HIGHLIGHTS

• Comprehensive learning experiences in the creative industry
• Opportunities to work with diverse and prominent clientele
• Opportunities for professional growth and development
• Positive work culture & environment

JOB DESCRIPTION

Roles & Responsibilities:

• Client-Servicing
• Managing a designated portfolio of existing & potential clientele
• Preparing job quotations, timelines and creative briefs
• Liaising with designers, printers and other suppliers to ensure the smooth production of projects

Requirements:

• Minimum 2 years working experience in any of the following (or related) industries: Design / Advertising / Marketing / Corporate Communications
• Knowledge of annual report management an advantage
• Good work ethic and attitude
• Excellent interpersonal communication skills
• Meticulous and able to multi-task well

How to Apply:

Interested candidates should submit their resume and portfolio to:

[email protected]

You will answer and manage appointments calls and general enquiries from members of public and patients with high service quality and operational standards. You will also assist to answer calls and provide one-stop information and assistance to callers when required. In addition, you will handle the feedbacks from patients and resolving service related incidents, as well as enquiries such as the rates of consultations and medical package. You will also liaise with other departments on the Call Centre Services and procedures, work with the Call Centre Executive to maintain a high service level of Call Centre Services, and update patients' data when required.

Requirements:

• Minimum GCE "N"/ "O" Level / NiTEC in any field
• Relevant experience in call centre / nursing is an added advantage
• Able to converse clearly and well
• Able to work 5 days work week with alternate Saturdays

Interested applicants may apply at https://careers.singhealth.com.sg/job-invite/3865/

About our client: Our client is a growing CRDM organization specialized in biologics drug development.

*This role will be hired on a renewable contract basis to support our client's ongoing project.

Work Location: Tuas

About the role:

About the role: The Electrical & Instrumentation Engineer oversees the design, installation, commissioning, and qualification of process and utility electrical and instrumentation for projects. These include ensuring adherence to agreed objectives such as budget, time schedule, and functionality under URS, cGMP, safety, and environmental requirements. Additionally, the Electrical & Instrumentation Engineer transitions into operational phases post-project, ensuring seamless integration and functionality of electrical and instrumentation systems.

Responsibilities:

Design Phase

• l Develop electrical and instrumentation specifications based on project requirements and standards.
• l Involve or conduct feasibility studies, instrument criticality and risk assessments for instrumentation and electrical systems
• l Develop and maintains various engineering documents such as project instrumentation specifications & instrument catalogue, preferred vendors list, specifications, equipment list, layouts, etc.
• l Evaluate and specify instruments and electric devices designed for process & utility applications
• l Creates and maintains instrument objects and datasheets and loop diagrams in the project database
• l Supports procurement process with technical expertise
• l Reviews and approves process data and PID’s with E&I-specific knowledge
• l Collaborate with other engineering disciplines to ensure integrated designs. Review and approve design documents, drawings, and calculations.
• l Responsible of procurement by developing URS for purchase and leading/support bidding process including inspection of equipment and materials

Installation / Qualification Phase

• l As a start-up team member, participate, supervise and coordinate in the installation, commissioning & qualification for electrical and instrumentation.
• l Working with the Qualification team & user QA team to prepare and maintain the documents for the Commissioning & Qualification of the instrumentation. Ensure compliance with design specifications, codes, and standards during installation
• l Supports and arranges calibration activities on site before commissioning, qualification or handover to operational
• l Manage contractors and subcontractors involved in installation activities.
• l Review, support or develop commissioning plans, qualification protocols and procedures for electrical and instrumentation systems.
• l Conduct pre-commissioning checks and inspections.
• l Perform or oversee the functional testing of electrical equipment, control systems, and instrumentation devices.
• l Troubleshoot and resolve commissioning issues and discrepancies.
• l Support or execute qualification tests and inspections according to approved protocols. Document qualification results and deviations, and ensure compliance with validation requirements.
• l Review qualification reports and support final approval processes.
• l Coordinate with operations and maintenance teams for system handover.

Operational Phase

• l Responsible for researching and selecting appropriate master calibrators for various instruments used in the workshop. These calibrators serve as reference standards to ensure the accuracy of measuring instruments.
• l Responsible for setting up calibration workshop, procure and maintain standard calibration equipment such as multimeters, temperature and pressure calibrators, signal generator, Mass and Weight Calibrators, etc., needed to perform calibrations accurately as per procedures.
• l Collaborate with all stakeholders to ensure smooth transition and startup of electrical and instrumentation systems.
• l Provide training and support to team members and maintenance personnel on system functionalities and procedures and compliance with relevant standards.
• l Create and maintain a plan/list of all instruments requiring calibration in the workshop and field. This plan/list should include information such as instrument type, serial number, calibration due dates, and historical calibration data within the Maximo system.
• l Establish a calibration schedule based on instrument types, usage frequency, manufacturer recommendations, and regulatory requirements to ensure timely calibrations and compliance.
• l Develop and document detailed calibration procedures for different types of instruments used in the workshop or field. This includes specifying calibration intervals, measurement tolerances, and calibration methods as per compliance requirements.
• l Setup up process to deal with any calibration issues (out of range and/or instrument failures)
• l Monitor system performance and reliability during initial operational phases.
• l Participate in continuous improvement initiatives and implement
• l design changes as needed based on operational feedback.

About you:

• Bachelor’s degree or above in engineering, mechatronics or related
• Over 8 years of working experience in the pharmaceutical / Life Science / Biologics industry
• Professional experience in design and project management skill including budgeting and scheduling
• Expert from design Institute within a pharmaceutical direction and engineering company, or chief engineer of a pharmaceutical company and equipment manufacturer.
• Instrumentation experiences in Biotech/or production
• Familiar with computerized maintenance system (eg Maximo or others)
• Candidates with a combination of instrumentation (Primary) knowledge and automation (Secondary) expertise will be preferred
• Ability to work under pressure, ability to assert oneself, fast decision making, high flexibility
• Demonstrated ability to engage with internal and/or external auditors on instrumentation-related matters and ensure prompt follow-up on CAPA (Corrective and Preventive Actions) actions post-audit.
• Familiar with office software, AUTOCAD and other necessary software
• Good cooperation and communication skills, accept short-term business travel in domestic and international.
• Able to travel for overseas trainings (up to 3 months)
• Knowledge of regulatory standards and codes

*Please note that only shortlisted candidates will be contacted.

EA Name: Kingsforce Management Services Pte. Ltd.

EA License 94C3545

EAP Name: Paola Jane Ofrasio Fajardo

EAP Reg No: R1325507

Responsibilities:

• Execution of service and maintenance workflow.
• Liaise closely with client representatives on all service/maintenance related issues.
• Mentor a team of service team members.
• Assisting the supervisor in employing teams on service deliveries and distribute responsibilities.
• Manage day-to-day client interactions and expectations for optimal results.
• Provide support to supervisor in ensuring the timely delivery and completion of troubleshoot and service/maintenance of security systems at clients’ premises.
• Familiarise yourself and deliver customer satisfaction base on each client's business, organization and objectives.
• Ensure that works carried out are in compliance with the Workplace Safety and Health Act.
• Perform any other technical tasks as and when required.

Requirements:

• Min Nitec in Electrical/Electronic Engineering with at least 2 years working experience.
• Knowledge and hands-on experience in security systems such as Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems and CCTV systems is a must.
• Good interpersonal and problem solving skills.
• Independent, self-motivated individual whom is able to work under minimum supervision.
• Only Singaporeans may apply.
• Work site requires Cat2A clearance.

Please indicate in your profile your expected salary as you apply. Thank you.

- To manage & plan for construction project, schedule and executing the delivery of projects within time and budget

- To monitor site progress and coordinate with consultants / clients and other parties for execution of the project

- To ensure project to be executed with approved drawings & contract specifications

- To Responsible for all the project site matters and site progress

- Proper project documentations to be done

- To ensure project quality & safety plan to achieve & compliance

We are seeking a dynamic and experienced Project Manager to oversee the successful planning, execution, and delivery of IT infrastructure projects. The Project Manager will be responsible for coordinating internal teams, managing client relationships, and ensuring projects are completed on time, within scope, and within budget. The ideal candidate will have strong leadership, organizational, and communication skills, with a proven track record of managing IT projects.

Key Responsibilities:

• Lead the planning and implementation of IT infrastructure projects, including network, systems, storage, and security initiatives.
• Define project scope, objectives, and deliverables in collaboration with senior management and stakeholders.
• Create detailed project plans, including timelines, resource allocation, risk management, and budgets.
• Manage project teams, assigning tasks, setting priorities, and tracking progress to ensure timely delivery.
• Act as the main point of contact for clients, providing regular updates, managing expectations, and resolving issues promptly.
• Oversee the implementation of systems, networks, and other IT solutions, ensuring that all technical requirements are met.
• Coordinate with vendors, contractors, and external partners to procure resources and services as needed.
• Manage project risks, anticipating potential challenges, and developing mitigation strategies.
• Ensure that all project documentation, including status reports, meeting minutes, and project deliverables, are up-to-date and accurate.
• Monitor and report on project progress to senior management, identifying any risks or issues that could affect project outcomes.
• Facilitate post-project evaluations and ensure proper project closure, including documentation of lessons learned.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Proven experience as a Project Manager in IT infrastructure or similar industries.
• PMP, PRINCE2, or equivalent project management certification preferred.
• Strong knowledge of IT systems, networks, storage, and security solutions.
• Excellent leadership, organizational, and time-management skills.
• Ability to work under pressure and manage multiple projectssimultaneously.
• Proficiency in project management software tools such as Microsoft Project, JIRA, or Trello.
• Strong problem-solving and decision-making skills.
• Excellent written and verbal communication skills.
• Experience working with cross-functional teams and managing client relationships.

Preferred Skills:

• Familiarity with cloud platforms such as AWS and Azure.
• Knowledge of Agile and Scrum methodologies.

Experience in managing IT projects within the financial or government sectors

Job Description:

• Liaise and advise clients on Singapore rules and regulations for smooth operations
• Coordinate and handle vessel’s arrival and departure formalities: statutory formalities and terminal formalities
• Arrange and coordinate services to vessels such as delivery of documents, stores, and spares to vessels
• Arrange and coordinate land and sea transportation for crews and personnel to and from vessels
• Conveying instructions to and from ship owners/charterers
• Timely Monitor and update on vessels’ port activities
• Arrange and coordinate other port operations and services.
• Liaise with suppliers, ship chandlers, bunker, and technical services to vessels.
• Prepare PDA and finalize FDA with the Accounts department.
• Take the role of Mentor/Team leader to lead a team.

Requirements:

• Strong knowledge and understanding of processes in dealing with ICA/PSA/MPA/Shipyards and other statutory authorities.
• Ability and willingness to take on independent responsibility.
• Service-oriented mindset.
• Diploma or Degree in any field

You will support the Director and Deputy Director, Group Office of Patient Experience (OPE) to lead the team to establish a compassionate care culture in SingHealth where patients and caregivers are engaged as our partners-in-care. Your responsibilities include shaping the SingHealth Care Culture and Framework which informs policies, practices and expected behaviours across the cluster to achieve alignment for a consistently excellent SingHealth patient experience.

You will partner with various SingHealth institutions, healthcare organisations, Intermediate and Long-Term Care sectors, and healthcare agencies to recognise individuals and teams for service excellence through the annual Singapore Health Quality Service Awards (SHQSA), and to honour patients and caregivers who demonstrate exemplary partnerships with healthcare teams through the annual Singapore Health Inspirational Patients and Caregivers Awards (IPCA).

You will be a key member of the Cluster OPE meetings and Patient Experience Community. You will also oversee patient feedback at the cluster level, ensure the effective day-to-day running of the SingHealth Quality Service Manager’s (QSM) office, and lead the team to serve as the designated listening post for the “voice of our patients”.

Additionally, you will play a key role and lead the cluster’s coordinated efforts to address common challenges, which include but are not limited to harmonising feedback management tools, analysing data for benchmarking and performance monitoring, entrenching mediation as an alternative to healthcare dispute resolution, and planning and designing training programmes for SingHealth staff.

Job requirements:

• Bachelor’s Degree with at least 8 years of relevant experience in service culture and customer service /patient care role
• Prior experience in healthcare would be an advantage
• Strong leadership and communication skills, and stakeholder management in a fast paced and progressive environment
• Excellent planning, organisational, analytical, and decision-making abilities
• Excellent command of both spoken and written English and a second language with strong communication skills
• Strong interpersonal skills

The role of the Analyst is to deliver accurate, timely and relevant data analysis and insights to support decision-making on key strategy issues. You will collaborate with SingHealth departments and institutions to ensure timely and accurate report submissions, identify problem areas and conduct research to determine the best course of action to close data gaps. You will also prepare strategy updates and content for Senior Management review and board meetings, co-ordinate strategic dialogues and communicate the strategy to SingHealth departments and institutions and key stakeholders. You will also provide secretariat support for key management meetings.

Job requirements:

• Bachelor's Degree in Information Management, Statistics, Economics, Business, Finance or equivalent
• At least 2 years of relevant experience in data analysis or a corporate planning role
• Possess working knowledge of Balanced Scorecard will be an advantage
• Excellent writing and communication skills
• Proficient with Microsoft applications (Microsoft Word, Excel and PowerPoint)
• Strong analytical and deductive reasoning skills
• Detail oriented and meticulous with the ability to multi task and prioritise concurrent workloads

1. To manage and update monthly management accounts, eg (AP, AR, GL, Bank Statement, etc).

2. To prepare all the transactions via korea portal.

3. Loan agreement and related documents need to be prepared when necessary.

4. Liaise with Auditors & Tax agent.

5. To prepare Consolidated Accounts, Transfer Pricing, Tax Computation, Project Cost Budget Analysis, WIP, etc.

6. To know Singapore, Malaysia, Indonesia, Thailand Tax acts to advice and prepare all relevant documents.

7. To prepare Overseas Incroporation documents, if necessary.

8. Liaise with Korea(HQ) accounting & Transactions.

9. To prepare monthly salary payment.

10. To submit GST by quarterly.

11. Well known in Quickbook Online Software.

12. For HR, issue, cancel, renew all passes.

13. To prepare all the Employment related Letters.

14. To update staffs’ details.

15. To arrange interview and prepare for webinar interview.

16. To Book Air-Tickets & Hotel for top management or the teams.

17. To do office house keeping, arrange the office general groceries.

18. Ad-Hoc duty assigned by Superior.

Assist for all overseas related jobs.

• New clients onboarding, including training and other initial deployment related works
• Customer success, maintaining a good relationship with existing clients, and ensure long-term customer satisfaction and loyalty
• Account servicing, conduct refreshment training, support and troubleshooting
• Attending to client’s inquiries timely and promptly
• Gathering requirements and feedback on products, and working closely with the Product Team to continuously improve the products
• Seeking for opportunity for renewal and upsell, prepare quotations, and ensure timely payment from clients
• Lead customer management analysis with internal stakeholders to ensure Service Level Agreements (SLA) are achieved

You will work with the Business Office Manager in studying, planning, organising, establishing, and implementing policies and procedures, and internal controls for all billing, account follow up and financial counselling activities. You will ensure that all services are billed, and that claims are made accurately and timely. Additionally, you are required to monitor outstanding bills, work with various parties to recover the outstanding amounts as well as handle billing and payment enquiries. You are responsible to prepare summaries, reports and statistics as required.

Job Requirements:

· Degree in any discipline.

· Accounting knowledge and experience in healthcare will be an advantage.

· Proficient in Microsoft Office applications and knowledge in SAP/ Maxcare /OAS will be an advantage

Team player with good interpersonal, analytical and communication skills

Job Summary

Provide day care services to the clients attending the Day Care and Dementia Care Centre, by assisting in their personal care and activities of daily living to ensure comfort and safety of the individual in accordance with the standards of St. Andrew’s Senior Care, and maintaining a clean, orderly and safe environment for the clients and assisting the clients in personal care and activities of daily living.

Job Description

• Porter clients (between drop-off point and centre, to and fro the gym for rehabilitation session).
• Help clients settle down upon arrival at the centre.
• See to the dietary needs of clients by serving meals to them and supervising their consumption.
• Supervise and/or assist clients in the various activities
• Assist clients who are require minimal supervision during toileting.
• Assist clients to settle down for a nap after lunch.
• Assist in the mobility of clients.
• Porter clients to and from Rehabilitation sessions.
• Conduct group programmes and activities for the clients under the supervision of the therapists.
• Participate in inservice training programmes designed and catered for upgrading of the staff.
• Be familiar with the fire evacuation route of the centre and safe management measures of the centre.
• Maintain good housekeeping.
• Carry out other duties as assigned from time to time.

Job Requirements

• Minimum Secondary Education with Certificate in Healthcare Support

Working Hours

• Monday to Friday / 42.5 hours per week (8.5 hours per day)

Working Location

• 11 Jalan Penjara, Singapore 149380

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Summary

Bacha Coffee is hiring a Customer Service professional to handle all incoming customer inquiries and calls in regard to our Brand, products, and eCommerce orders via Brand.com as well as pure player eCommerce marketplaces.

The role requires knowledge of the online luxury retail business and a solid foundation of quality service standards.

Primary Relationships

The position reports to the eCommerce Manager.

Within the organisation, this position has primary working relationships with the eCommerce team, IT and Warehouse teams, as well as staff with similar positions within partner and franchise organisations.

Outside the organisation, the position coordinates primarily with vendors and service providers (marketplace enablers, third-part logistics providers etc.) as well as customers from online and social media platforms.

Responsibilities

• Manage engagement with customers to ensure care is taken to uphold the best standards of service including response time, quality of replies, follow up, etc.
• Handle all incoming calls and customer inquiries via Brand.com and any other channels, responding in a professional manner, and helping customers to resolve their issues. Ensuring that queries are replied within 1 business day.
• Be able to provide information about Bacha Coffee’s products and services when necessary.
• Initiate email correspondence with customers, when required.
• Liaising with external partners, such as third-party logistics providers, to ensure timely deliveries.
• Ensure availability during non-office hours during peak sales periods to assist when required with mega campaign order processing and customer service.
• Monitor customer inquiries, and provide insights into customer behaviour and suggest improvements to increase customer satisfaction, engagement and commercial opportunities.
• Working internally and with external teams to ensure that strong relationships are built and maintained with high-net-worth customers to enhance their experience with Bacha Coffee.
• Assist in developing and implementing customer service policies, procedures and standards to ensure that Bacha Coffee’s standards and quality are consistently upheld.
• Monitor response times, customer recovery standards, ensuring that targets and KPIs are met.
• Coordinate and communicate with internal teams, including the digital warehouse, to ensure that customer queries and issues are resolved promptly, with quality.
• Utilise customer care systems or other tools to follow up, close cases, and proactively outreach to customers when required.

Requirements

• Minimum 3 – 5 years of working experience in a customer service role.
• At least 2 years of working experience in online D2C.
• At least 2 years of experience operating pure player marketplace backend systems.
• Strong communication and interpersonal skills, with an excellent command of English
• Meticulous, adaptable, possess an eye for detail and the ability to work independently in a fast-paced environment.
• Proficient with MS Office applications.
• Experience in mentoring team members is a plus.
• Experience in utilising customer care management tools is a plus.
• Positive character who is able to pivot across multiple tasks.

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

We are seeking a Regional Sales Manager who will oversee and elevate the overall sales and marketing strategy for Heveya® across our key markets, with a primary focus on Singapore.

This role is integral to shaping the direction of Heveya®’s sales and marketing efforts, ensuring alignment across teams, and inspiring growth across the region.

How You Will Contribute:

Sales Leadership

• Lead, inspire, and motivate the sales team to meet and exceed ambitious sales targets consistently.
• Develop and implement innovative sales strategies that enhance conversion rates and drive in-store and online revenue growth.
• Act as a hands-on motivator, fostering a positive and high-performing sales culture through guidance, training, and recognition.

Marketing Alignment & Direction

• Collaborate with the global marketing team in Bali to ensure cohesive strategies across all regions.
• Guide and oversee Singapore’s marketing efforts, aligning them with the overall vision and plans for 2025.
• Identify opportunities to bridge communication between marketing and sales teams for seamless execution of campaigns and promotions.

Operational Oversight

• Ensure a superior customer experience by upholding high service standards and creating an inviting retail environment through effective visual merchandising.
• Oversee staff training programs, coaching individual team members to enhance their skills in product knowledge, sales, and customer service.
• Conduct regular performance reviews and strategy meetings to identify areas for growth and improvement.