The Facilities Management team is responsible for ensuring that our buildings and facilities support the empowerment and inclusion of our users. To this end, the team ensures that our building and facilities are accessible, safe and in working order, while also ensuring that the needs of our occupants are met.

The Assistant Manager will be responsible for ensuring smooth daily operations, maintenance and upkeep of the RC’s estate and facilities, through regular building and M&E inspections, compliance to authorities’ requirements and management of service subcontractors to effectively achieve the highest standard. The postholder will also ensure that all facilities maintenance issues and emergencies are attended to promptly and rectified with minimal inconvenience and disruption. The postholder will work closely with vendors/contractors such as security force, cafeteria and transport services and supervise the work of Facilities Support staff.

Critical Work Functions

Development and Implementation of safety policies and initiatives to ensure a Conducive and Safe Environment for Users

• Develop and implement preventive/corrective maintenance programs for M&E installations
• Develop and implement fire emergency plan, fire safety audit, maintenance plan for security surveillance systems and carpark facilities to achieve highest standard of safety and security
• Requisite safety and security equipment and parts
• Program Security Cards and issue to all new hires, collect all Security Cards card from resigned staffs and delete the access card in system

Liaison with subcontractors and vendors

• Follow through the tender, evaluation and recommendation of service or term contracts, as well as its administration and management to ensure works are carried out in accordance to planned schedules, budget and approved specifications.
• Conduct general inspection to identify services for rectification and oversee sub-contractors’ performance in accordance with contractual work scope and timeline of completion

Resource Management and Reporting for Service Improvement

• Plan and implement facility improvement to improve efficiency and reduce wastage.
• Supervise maintenance and cleaning support staff and provide on-the-job training to them for effective school operations and ensure the cleanliness and safety of the school premises. The team is to provide logistical support for school activities.
• Supervise drivers and plan the transportation deployment

Education and Staff Enablement

• Remain up to date and compliant with all relevant legislation, organizational procedures and policies
• Cultivate a high performance team culture through learning and development and regular feedback on performance

Job Holder Requirements

• At least 4 years of working experience in Facilities Management or Engineering roles
• Some working experience in Social Services or Special Education sector will be an advantage

Areas of Responsibility:

1. EduTrust

· Spearhead the entire EduTrust certification and renewal process, ensuring successful preparation and coordination for site assessments.

· Provide clear guidance to process owners on meeting EduTrust requirements and maintaining alignment with Policy and Operations Manual (POM) standards.

· Act as the custodian of all controlled documents, ensuring timely updates and consistent document control, including Policy and Operations Manuals.

· Collaborate with process owners to review and enhance policies and SOPs, ensuring alignment with EduTrust criteria and operational effectiveness.

· Conduct thorough internal assessments as part of the QA team to monitor compliance and identify areas for continuous improvement.

· Analyse performance data, audit findings, and compliance trends to identify gaps and recommend improvements.

· Support the development of internal benchmarks and evaluate organisational performance against relevant industry and regulatory standards.

2. ERF

· Ensure timely and accurate submissions related to SkillsFuture Singapore (SSG) registrations, including updates for Managers, Academic & Examination Board (AEB) members, courses, and premises.

· Coordinate the submission of PEI Annual Returns, ensuring completeness and adherence to regulatory deadlines.

· Assist in the preparation and execution of ERF renewal exercises to maintain compliance and secure re-certification.

· Maintain organised and up-to-date documentation, ensuring records are easily accessible and audit-ready.

Requirements:

• Minimum Diploma or Degree in a relevant field.
• At least three years of experience as a QA Manager in a Private Education Institution (PEI).
• Proven track record of having led at least one full EduTrust certification or renewal assessment.
• Strong understanding of EduTrust and ERF requirements, including compliance standards, internal assessments, and documentation practices.
• Ability to perform data analysis, interpret trends, and derive meaningful insights to support benchmarking and decision-making.
• Familiarity with establishing and monitoring internal benchmarks to support continuous improvement and regulatory compliance.

Job Summary:

We are seeking a motivated and results-driven Key Account Manager (Sales)to join our team. The ideal candidate will be responsible for identifying new business opportunities, building relationships with clients, and driving growth initiatives to expand our market presence.

Key Responsibilities:

• Identify, qualify, and manage new business leads and opportunities.
• Develop and execute strategic plans to identify, target, and acquire corporate clients.
• Act as the liaison between clients, designers, and other stakeholders to ensure that client requirements are not only met but exceeded.
• Manage post-tender interviews, working alongside clients and team members to address questions and fulfill needs.
• Serve as the primary point of contact for clients, ensuring effective and timely communication.
• Guarantee that all drawings and proposals are completed and submitted on time.
• Review client agreements to ensure that all key clauses and relevant terms are accurately captured.
• Track and document the progress of each lead, both new and potential.
• Participate in weekly sales meetings and contribute to achieving the organization’s sales targets.

Job Requirements:

• /Degree in any discipline
• Minimum 3-year relevant experience in Sales/Marketing; preferably in interior design/construction
• Proven track record of generating leads and securing new business in the industry.
• Strong customer service and sales skills for generating leads
• Advanced presentation and persuasive skills
• Candidates with more experience may be considered for a senior role.

About our client: Our client is a leading global manufacturer of pumps, valves and closures.

About the role:

• Oversee and manage Sales Representatives within the assigned territory, including forecasting, business planning, and follow-up on active opportunities.
• Visit key customers and prospects to foster personal relationships with decision-makers, identify new opportunities, and drive inquiries and orders. Gain a comprehensive understanding of customer processes, organizations, and business needs to provide a competitive advantage in sales.
• Track and manage sales activities, including quotations, profitability, pricing trends, and quotation success ratios for the designated territories. Ensure effective use and maintenance of the Sales Team's quotation tracking systems.
• Develop and deliver technical sales presentations to customer decision-makers, promoting the company's product offerings and confirming product compliance with customer specifications and requirements.
• Pursue and evaluate inquiries from clients regarding aftermarket parts and services, including Valves, Desuperheaters, steam conditioning products, and field services, to support Aftermarket Operations.
• Submit weekly reports detailing key market insights, customer feedback, competitor activities, and any relevant industry information that may impact the business directly or indirectly.
• Investigate and coordinate the resolution of customer issues related to products, delivery, or services, ensuring customer satisfaction.
• Engage with customers through site visits as needed to conduct product design reviews or resolve commercial issues, facilitating customer commitment to orders.
• Develop and implement strategies to promote the technical advantages of Cope Vulcan Products, including product designs and services.
• Create sales plans and actions to meet market booking targets and business objectives.
• Prepare annual product forecasts for the market, ensuring alignment with business goals.
• Train and collaborate with sales channels through joint calls and field activities.
• Develop and deliver training programs for both internal and external sales teams in coordination with other team members.
• Maintain comprehensive client profiles for key stakeholders, including end users, EPCs, and OEMs.
• Provide market intelligence and pricing recommendations to guide business decisions.
• Take ownership of major projects within the territory, leading the strategy to secure business opportunities.
• Provide regular competitive updates and insights specific to the region.
• Set goals for distributors and representatives, conducting semi-annual performance reviews.
• Perform additional tasks as needed, as directed by the supervisor.
• Seek technical and commercial support from manufacturing locations to address customer needs when necessary.
• Ensure the timely preparation and submission of handover documents for orders to manufacturing locations.
• Work closely with contact management throughout the execution of contracts.
• Prepare Pre-Qualification documents and business reports as required by management.

About you:

• Degree in Engineering or similar field and over 10 years of related experience in supporting sales activities/sales in Power, Petrochemical, Oil & Gas, Water & Wastewater and General Industries in the region & Valve sales experience (control valve experience preferred).
• Strong problem-solving skills with the ability to handle various situations involving limited standardization. Capable of interpreting a range of instructions, including written, oral, diagrammatic, or scheduled formats.
• Expertise in reviewing customer-supplied specifications, P&IDs, and data sheets to determine the best valve selections based on job requirements and application needs.
• Proficiency in Microsoft Word, Excel, PowerPoint, and Adobe Acrobat for job-related tasks.
• In-depth knowledge of Severe Service and General Service control valve applications across Power, Industrial, and other markets.
• Expertise in Desuperheating and Steam Conditioning applications for power generation and co-generation systems.
• Ability to effectively use sizing programs for valve and system selection.
• Proficient in Steam Conditioning and Turbine Bypass applications for Power and Co-Gen environments.
• Experience in basic instrumentation and electrical design, particularly regarding valve control and system integration.
• Familiarity with fluid handling equipment sizing and design.
• Strong prioritization skills with the ability to manage multiple tasks effectively under tight deadlines.
• Excellent communication and influencing abilities, capable of working with diverse teams and stakeholders.
• Proven leadership skills and the ability to thrive in a matrixed, collaborative team environment.
• Results-oriented with a strong customer focus and a drive for delivering successful outcomes.
• Demonstrated knowledge of customer networks and industry-specific requirements.
• Willingness to take on additional tasks as assigned by the Sales Director.

*Please note that only shortlisted candidates will be contacted.

EA Name: Kingsforce Management Services Pte. Ltd.

EA License: 94C3545

EAP Name: Paola Jane Ofrasio Fajardo

EAP Reg No: R1325507

Responsibilities:

• To assist Project Team in implementing project
• To oversee Engineer prepared method statement, drawings, materials, samples, work progress and other relevant documents for M&E related works with project teams
• To oversee project costs are kept within budget and the completion of site activities are within the specified time frame
• To assist and co-ordinate with Client on submissions, drawing, installation, authority requirements, variation orders, inspections, testing and commissioning requirements.
• To perform tasks at work site, attend client meetings and sub-con meetings.
• Have experience of ACMV contractor more than 7 years or Data Centre project more than 3 years
• Education background in Degree / Diploma

About the role

Reporting to the Head of Industrial Vertical for Asia Pacific, this role will work closely with internal and external stakeholders on Industrial accounts, building long-lasting relationships and ensuring a high-level of service quality across all services.

What you will be doing

1) Perform lobbying actions

• Identify Key Account targets based in Asia Pacific region, identify decision-makers and specifiers and achieve the widest knowledge possible (activities, subsidiaries, decision structures…) for Industrial accounts
• Send sales leads to network in order to increase CEVA Logistics penetration in Asia Pacific
• Establish a referencing strategy for regional or international Industrial accounts (decision-makers, accounts mapping, lines of approach…)
• Undertake necessary lobbying among prospective Industrial Key Accounts to promote CEVA Logistics and to obtain the opportunity to participate for future Tenders

2) Commercialize and argue Bollore Logistics sales offer

• Represent CEVA Logistics to Key Accounts whose reporting needs a centralized and collaborative action (multi-scope)
• Represent CEVA Logistics to lead and participate in tender process (RFP/RFI/RFQ)
• Sell the whole CEVA Logistics services supported by internal expertise
• Promote CEVA Logistics services and key Asia stations and regions
• Implementing new business strategies to expand new customer base and to secure target prospects

3) Provide consistent tariff offers

• Determine a tariff policy in conjunction with Middle Office and Regional Sales Management and a consistent organization between various implicated sites
• Establish, confirm and update CEVA Logistics tariff offers and write contracts in coordination with Legal Services
• Answer to tenders with Tender Management Desk if needed
• Participate in conjunction with Purchasing Department to negotiation among Suppliers

4) Service support

• Transfer obtained contracts to Operations in order to ensure required customer quality service to customers
• Support services or operation sites via appropriate information on SOP to apply
• Intervene among sites and participate in dispute settlement
• Monitor customer account profitability and problems linked to receipts with sites manager

5) Synthetize information through reporting

• Consolidate statistical elements from various operation sites and achieve a monthly regional reporting vision of our business
• Report sales actions undertaken to perpetuate and develop CEVA Logistics Key Customer Accounts for Industrial vertical
• Update CRM with weekly activities and key accounts monthly reports

The successful candidate

• At least a Bachelor's degree in Business / Logistics / Engineering
• At least 7 years of related work experience in Freight Forwarding (Both Air & Sea Freight) & Contract Logistics
• Experience in Key Account management and development, preferably with network/contacts of decision makers in Asia Pacific
• Excellent communication, presentation and interpersonal skills
• Ability to work under pressure, independently and as a team player
• Good critical thinking and problem solving skills

Our client, a well-established MNC is seeking for an Assistant Marketing Manager ( Luxury Lifestyle Retail ) - $ 6,000.00 + Attractive Bonuses / MNC / Central Area

Requirements

• Min a Degree in Marketing or Mass Communication or Business or relevant
• At least 4 to 5 years experience providing 360 Marketing function include Advertising and Promotions, Events, Digital Marketing, Social Media, Public Relations, CRM etc
• Experience in dealing with vendors, agencies and medias
• Comfortable to work in a fast pace environment
• Strong communication and writing skill
• Confident and perseverance.
• Independent and team player

Others

• Salary: $ 6,000.00 + ATTRACTIVE BONUSES
• Central area - walking distance from MRT station

Interested candidate can send in your resume (word format prefer) to [email protected]

As part of the Sales and Business Development team, you will be part of the team developing the Sales and Business Development function. This is an exceptional opportunity to gain practical experience in the growth and expansion of the Company and Brand whilst collaborating with seasoned professional.

We are seeking professionals with at least 5 years of relevant industry experience and at least a Bachelors degree in Business/Commerce with majors in Sales and Business Development or related disciplines.

Our client, a well-established MNC is seeking for an Assistant Marketing Manager ( Luxury Lifestyle Retail ) - $ 6,000.00 + Attractive Bonuses / MNC / Central Area

Requirements

• Min a Degree in Marketing or Mass Communication or Business or relevant
• At least 4 to 5 years experience providing 360 Marketing function include Advertising and Promotions, Events, Digital Marketing, Social Media, Public Relations, CRM etc
• Experience in dealing with vendors, agencies and medias
• Comfortable to work in a fast pace environment
• Strong communication and writing skill
• Confident and perseverance.
• Independent and team player

Others

• Salary: $ 6,000.00 + ATTRACTIVE BONUSES
• Central area - walking distance from MRT station

Interested candidate can send in your resume (word format prefer) to [email protected]

Hair Salon Manager Responsibilities:

• Providing all services offered by the salon, which includes hair cutting and styling as well as hair removal and beauty treatments.

• Recruiting salon staff that meets mandatory educational

• Preparing work schedules for salon staff.

• Setting goals for each staff member, evaluating staff performance, and providing training and overall guidance.

• Monitoring salon supplies and equipment and ordering new stock as needed.

• Creating and distributing promotional material to attract new clients.

• Addressing and resolving client complaints regarding salon services and employee behavior.

• Processing clients’ payments and maintaining accurate financial records.

• Ensuring that the salon is clean and well-maintained at all times.

Hair Salon Manager Requirements:

• Proven experience managing a salon.

• Proficient in all microsoft office applications.

• The ability to work in a fast-paced environment.

• Excellent organizational skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

Administrative Manager Responsibilities:

• Supervising the day-to-day operations of the administrative department and staff members.
• Hiring, training, and evaluating employees and taking corrective action when necessary.
• Developing, reviewing, and improving administrative systems, policies, and procedures.
• Ensuring the office is stocked with necessary supplies and that all equipment is working and properly maintained.
• Working with the accounting and management teams to set budgets, monitor spending, and process payroll and other expenses.
• Planning, scheduling, and promoting office events, including meetings, conferences, interviews, orientations, and training sessions.
• Collecting, organizing, and storing information using computers and filing systems.
• Overseeing special projects and tracking progress towards company goals.
• Building and expanding on skills by engaging in educational opportunities.

Administrative Manager Requirements:

• Bachelor’s degree in business administration, management, or a related field.
• Experience in a related field, such as management or financial reporting, preferred.
• Exceptional leadership and time, task, and resource management skills.
• Strong problem solving, critical thinking, coaching, interpersonal, and verbal and written communication skills.
• Proficiency with computers, especially MS Office.
• Ability to plan for and keep track of multiple projects and deadlines.
• Familiarity with budget planning and enforcement, human resources, and customer service procedures.
• Willingness to continue building skills through educational opportunities.

HR Manager Responsibilities:

• Consistently recruiting excellent staff.
• Maintaining a smooth onboarding process.
• Training, counseling, and coaching our staff.
• Resolving conflicts through positive and professional mediation.
• Carrying out necessary administrative duties.
• Conducting performance and wage reviews.
• Developing clear policies and ensuring policy awareness.
• Creating clear and concise reports.
• Giving helpful and engaging presentations.
• Maintaining and reporting on workplace health and safety compliance.
• Handling workplace investigations, disciplinary, and termination procedures.
• Maintaining employee and workplace privacy.
• Leading a team of junior human resource managers.

HR Manager Requirements:

• Bachelor’s degree in human resources management or equivalent.
• Experience in human resources or related field.
• Ability to build and maintain positive relationships with colleagues.
• Experience in educating and coaching staff.
• Experience in conflict resolution, disciplinary processes, and workplace investigations.
• Experience in following and maintaining workplace privacy.
• Ability to give presentations.
• Knowledge of relevant health and safety laws.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.

Responsibilities:

Store Operations & Management

• Ensure all back end systems are aligned for efficient operations.
• Ensure all SOPs are followed, in-line with company wide standards, and provide the proper training and guidance to the team.
• Ensure all team members are trained on all FOH roles and execute them to the set standards.
• Work together with the kitchen team to ensure a seamless culinary experience for the guests.
• Oversee all maintenance works in the store and report upwards anything that is not in working order.
• Manage all store inventory, ensure ordering is in place to avoid outages.
• Set and enforce a cleanliness plan for the store, ensuring the presentation of the venue is always up to company standards.
• Manage, apply and ensure Workplace Safety and Food Hygiene & Safety policies and procedures by team members.

Guest Experience

• Provide an exceptional guest experience at all times and lead the team in doing the same.
• Build long standing relationships with regular guests, being their point of contact for any needs.
• Advocate for the needs of the guests and the guest experience. Push the team, the operations, and the business for constant improvements that will provide meaningful enhancements for the guests.
• Find ways to resolve any guest problems and turn complaints or incidents into memorable guest experiences.
• Manage, apply and ensure brand experience & customer service policies and procedures meet audit requirements.

Team Management

• Manage and oversee Workforce Planning policies for the store, including recruitment of new team members and weekly rostering of the team, in order to enhance existing, or optimize available, resources as necessary.
• Set and communicate clear performance expectations for all team members.
• Provide training and learning experiences for all team members.
• Outline growth plans for team members within the organization.
• Create a positive and fun working environment that encourages professional behaviour, exceptional guest experiences, and staff retention.
• Provide feedback, re-training and performance management as needed to underperforming staff.
• Communicate clearly with the larger management team on all staff matters - both high and low performers, and provide action plans.
• Foster a supportive working relationship with all direct reports.
• Conduct all performance appraisals for the FOH team.

Finance

• Optimise revenue at store level to meet weekly, monthly, and annual revenue targets.
• Oversee all ad-hoc expenses, providing approval and guidance to minimize the need for unforeseen expenditures.
• Manage manpower hours to stay within budget while meeting operational needs.

Communications and Reporting

• Facilitate seamless communications within the store team and between the store team and larger organization.
• Foster good working relationships with all internal and external partners including but not limited to Upper Management, Brand and Merchandising teams, Central Kitchen, Logistics Team, External Vendors, Store Neighbors and Partners.
• Proactively and clearly communicate all necessary information to the store team, ensuring information is not only shared but understood.
• Proactively and clearly communicate upwards, ensuring appropriate information is shared and necessary attention is brought to accomplishments and challenges for the store.
• Ensure all daily store reporting is executed in a timely fashion and according to SOP (end of day reporting, requisitions, etc…).
• Participate, as relevant, in all larger company management meetings.

Requirements:

• Min 6 years of relevant working experience in the F&B industry.
• A natural leader, highly communicative to lead and motivate staff.
• Trained eye for detail and customer-centric.
• Ability to work in a fast-paced environment.
• Fluent in English.
• Computer literate.
• Willing to work on rotating shifts, weekends and public holidays.
• 5 or 6 days alternating work week.

Marketing Manager Responsibilities:

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Increasing brand awareness and market share.
• Coordinating marketing strategies with the sales, financial, public relations, and production departments.
• Developing and managing the marketing department's budget.
• Overseeing branding, advertising, and promotional campaigns.
• Managing the marketing department's staff.
• Preparing and presenting quarterly and annual reports to senior management.
• Promoting our brand at trade shows and major industry-related events.
• Keeping informed of marketing strategies and trends.

Marketing Manager Requirements:

• Bachelor's degree in marketing, finance, business administration, or similar.
• A master's degree in a relevant field will be advantageous.
• At least two years' experience as a marketing manager.
• Proficiency in electronic marketing automation software such as HubSpot Marketing and Bitrix24.
• Extensive knowledge of marketing strategies, channels, and branding.
• Superb leadership, communication, and collaboration abilities.
• Exceptional analytical and problem-solving skills.
• Strong time management and organizational abilities.

Job Description & Requirements

Job Description & Requirements

Established CA firm looking for candidates with audit exposure from SMPs firm is technically competent mature and prepare to become an audit partner.

• Service orientated, calm, conversant in bilingual as Audit Manager is required to liaise with Chinese speaking clients
• Statutory audit of incorporated entities, NPO, AUP, Gebiz
• Able to handle and review Tax Computation
• Good attitude, proven record of leadership and customer service skills
• Local / SPR is preferred

Location: Chinatown / Potong Pasir
Working Hours: Mon-Fri, 10am – 7pm
Salary Range: $4,000 - $6,000
Benefits: Attractive benefits package

Job Overview:

We are seeking a creative, results-oriented Marketing Manager to lead and execute strategic marketing initiatives aimed at growing our brand, engaging customers, and driving revenue. The ideal candidate will have expertise in digital marketing, content creation, and campaign optimization, and will be responsible for identifying market opportunities, building our online presence, and delivering measurable results through various marketing channels.

Key Responsibilities:

Strategic Marketing Planning & Execution:

• Conceptualize, develop, and implement comprehensive marketing strategies aligned with the company’s goals.
• Collaborate with cross-functional teams to ensure marketing plans support overall business objectives.

Customer Insights & Opportunity Identification:

• Identify customer pain points and market opportunities that the company can address through innovative marketing campaigns and product offerings.
• Regularly analyze customer feedback and market trends to adjust strategies accordingly.

Digital Presence & Online Marketing:

• Engage and grow our digital presence through a variety of online and offline channels, including websites, social media, search engines, email campaigns, and more.
• Utilize SEO, SEM, and paid advertising to boost visibility and drive traffic.

Content Creation & Distribution:

• Create and manage high-quality content for various platforms, including social media accounts, blogs, graphics, and videos, ensuring they align with the brand’s voice and tone.
• Develop marketing assets for distribution through emails, websites, landing pages, and social media channels.

Campaign Monitoring & Optimization:

• Monitor, analyze, and optimize marketing efforts to improve performance metrics, customer engagement, and ROI.
• Use analytics tools to track the success of campaigns and adjust tactics for continuous improvement.

Collaboration with Partners:

• Work with external partners to create joint marketing campaigns aimed at increasing exposure and driving results.
• Ensure alignment of brand messaging and maximize return on investment from joint initiatives.

Market Research & Competitive Analysis:

• Conduct in-depth market research on industry trends, consumer behaviors, and competitors to keep marketing strategies competitive and innovative.
• Provide regular reports on findings and actionable insights to inform future strategies.

Brand Building & Positioning:

• Build brand awareness and develop strategies to position the company as a leader in the market.
• Ensure consistent and effective branding across all channels, maintaining alignment with the company’s values and mission.

Sales & Lead Generation Support:

• Support sales teams by generating qualified leads through targeted marketing campaigns.
• Assist in lead nurturing efforts and convert prospects into loyal customers.

Requirements:

• Education:
  Diploma or Bachelor’s degree in Marketing, Business, or a related field.
• Experience:
  Minimum of 3 years in marketing strategy, management, or a similar role, with a proven track record in digital marketing, including SEO, SEM, PPC, and social media.
• Skills & Competencies:
  Strong understanding of SEO, SEM, and PPC strategies.
  Hands-on experience with social media platforms and content creation tools.
  Experience in managing email campaigns and analyzing ad performance to optimize for ROI.
  Excellent communication skills, both verbal and written.
  Ability to work in a fast-paced environment while managing multiple projects simultaneously.

Why Join Us?

• Competitive salary range and attractive benefits package.
• Opportunity to lead creative and innovative marketing campaigns.
• Work in a dynamic and collaborative environment in a growing company.

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team

• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence

• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives

• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs

• Implementing new sales plans

• Present sales, revenue and expenses reports and realistic forecasts to the management team

• Identify emerging markets and market shifts while being fully aware of new products and competition status

• Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field

• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets

• Committed to continuous education through workshops, seminars and conferences

• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization

• Proven ability to drive the sales process from plan to close

• Strong business sense and industry expertise

• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.

• The ability to understand and follow company policies and procedures.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends)

1. To manage and update monthly management accounts, eg (AP, AR, GL, Bank Statement, etc).

2. To prepare all the transactions via korea portal.

3. Loan agreement and related documents need to be prepared when necessary.

4. Liaise with Auditors & Tax agent.

5. To prepare Consolidated Accounts, Transfer Pricing, Tax Computation, Project Cost Budget Analysis, WIP, etc.

6. To know Singapore, Malaysia, Indonesia, Thailand Tax acts to advice and prepare all relevant documents.

7. To prepare Overseas Incroporation documents, if necessary.

8. Liaise with Korea(HQ) accounting & Transactions.

9. To prepare monthly salary payment.

10. To submit GST by quarterly.

11. Well known in Quickbook Online Software.

12. For HR, issue, cancel, renew all passes.

13. To prepare all the Employment related Letters.

14. To update staffs’ details.

15. To arrange interview and prepare for webinar interview.

16. To Book Air-Tickets & Hotel for top management or the teams.

17. To do office house keeping, arrange the office general groceries.

18. Ad-Hoc duty assigned by Superior.

Assist for all overseas related jobs.

• New clients onboarding, including training and other initial deployment related works
• Customer success, maintaining a good relationship with existing clients, and ensure long-term customer satisfaction and loyalty
• Account servicing, conduct refreshment training, support and troubleshooting
• Attending to client’s inquiries timely and promptly
• Gathering requirements and feedback on products, and working closely with the Product Team to continuously improve the products
• Seeking for opportunity for renewal and upsell, prepare quotations, and ensure timely payment from clients
• Lead customer management analysis with internal stakeholders to ensure Service Level Agreements (SLA) are achieved

You will answer and manage appointments calls and general enquiries from members of public and patients with high service quality and operational standards. You will also assist to answer calls and provide one-stop information and assistance to callers when required. In addition, you will handle the feedbacks from patients and resolving service related incidents, as well as enquiries such as the rates of consultations and medical package. You will also liaise with other departments on the Call Centre Services and procedures, work with the Call Centre Executive to maintain a high service level of Call Centre Services, and update patients' data when required.

Requirements:

• Minimum GCE "N"/ "O" Level / NiTEC in any field
• Relevant experience in call centre / nursing is an added advantage
• Able to converse clearly and well
• Able to work 5 days work week with alternate Saturdays

Interested applicants may apply at https://careers.singhealth.com.sg/job-invite/3865/

Responsibilities:

• Execution of service and maintenance workflow.
• Liaise closely with client representatives on all service/maintenance related issues.
• Mentor a team of service team members.
• Assisting the supervisor in employing teams on service deliveries and distribute responsibilities.
• Manage day-to-day client interactions and expectations for optimal results.
• Provide support to supervisor in ensuring the timely delivery and completion of troubleshoot and service/maintenance of security systems at clients’ premises.
• Familiarise yourself and deliver customer satisfaction base on each client's business, organization and objectives.
• Ensure that works carried out are in compliance with the Workplace Safety and Health Act.
• Perform any other technical tasks as and when required.

Requirements:

• Min Nitec in Electrical/Electronic Engineering with at least 2 years working experience.
• Knowledge and hands-on experience in security systems such as Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems and CCTV systems is a must.
• Good interpersonal and problem solving skills.
• Independent, self-motivated individual whom is able to work under minimum supervision.
• Only Singaporeans may apply.
• Work site requires Cat2A clearance.

Please indicate in your profile your expected salary as you apply. Thank you.

About our client: Our client is a growing CRDM organization specialized in biologics drug development.

*This role will be hired on a renewable contract basis to support our client's ongoing project.

Work Location: Tuas

About the role:

About the role: The Electrical & Instrumentation Engineer oversees the design, installation, commissioning, and qualification of process and utility electrical and instrumentation for projects. These include ensuring adherence to agreed objectives such as budget, time schedule, and functionality under URS, cGMP, safety, and environmental requirements. Additionally, the Electrical & Instrumentation Engineer transitions into operational phases post-project, ensuring seamless integration and functionality of electrical and instrumentation systems.

Responsibilities:

Design Phase

• l Develop electrical and instrumentation specifications based on project requirements and standards.
• l Involve or conduct feasibility studies, instrument criticality and risk assessments for instrumentation and electrical systems
• l Develop and maintains various engineering documents such as project instrumentation specifications & instrument catalogue, preferred vendors list, specifications, equipment list, layouts, etc.
• l Evaluate and specify instruments and electric devices designed for process & utility applications
• l Creates and maintains instrument objects and datasheets and loop diagrams in the project database
• l Supports procurement process with technical expertise
• l Reviews and approves process data and PID’s with E&I-specific knowledge
• l Collaborate with other engineering disciplines to ensure integrated designs. Review and approve design documents, drawings, and calculations.
• l Responsible of procurement by developing URS for purchase and leading/support bidding process including inspection of equipment and materials

Installation / Qualification Phase

• l As a start-up team member, participate, supervise and coordinate in the installation, commissioning & qualification for electrical and instrumentation.
• l Working with the Qualification team & user QA team to prepare and maintain the documents for the Commissioning & Qualification of the instrumentation. Ensure compliance with design specifications, codes, and standards during installation
• l Supports and arranges calibration activities on site before commissioning, qualification or handover to operational
• l Manage contractors and subcontractors involved in installation activities.
• l Review, support or develop commissioning plans, qualification protocols and procedures for electrical and instrumentation systems.
• l Conduct pre-commissioning checks and inspections.
• l Perform or oversee the functional testing of electrical equipment, control systems, and instrumentation devices.
• l Troubleshoot and resolve commissioning issues and discrepancies.
• l Support or execute qualification tests and inspections according to approved protocols. Document qualification results and deviations, and ensure compliance with validation requirements.
• l Review qualification reports and support final approval processes.
• l Coordinate with operations and maintenance teams for system handover.

Operational Phase

• l Responsible for researching and selecting appropriate master calibrators for various instruments used in the workshop. These calibrators serve as reference standards to ensure the accuracy of measuring instruments.
• l Responsible for setting up calibration workshop, procure and maintain standard calibration equipment such as multimeters, temperature and pressure calibrators, signal generator, Mass and Weight Calibrators, etc., needed to perform calibrations accurately as per procedures.
• l Collaborate with all stakeholders to ensure smooth transition and startup of electrical and instrumentation systems.
• l Provide training and support to team members and maintenance personnel on system functionalities and procedures and compliance with relevant standards.
• l Create and maintain a plan/list of all instruments requiring calibration in the workshop and field. This plan/list should include information such as instrument type, serial number, calibration due dates, and historical calibration data within the Maximo system.
• l Establish a calibration schedule based on instrument types, usage frequency, manufacturer recommendations, and regulatory requirements to ensure timely calibrations and compliance.
• l Develop and document detailed calibration procedures for different types of instruments used in the workshop or field. This includes specifying calibration intervals, measurement tolerances, and calibration methods as per compliance requirements.
• l Setup up process to deal with any calibration issues (out of range and/or instrument failures)
• l Monitor system performance and reliability during initial operational phases.
• l Participate in continuous improvement initiatives and implement
• l design changes as needed based on operational feedback.

About you:

• Bachelor’s degree or above in engineering, mechatronics or related
• Over 8 years of working experience in the pharmaceutical / Life Science / Biologics industry
• Professional experience in design and project management skill including budgeting and scheduling
• Expert from design Institute within a pharmaceutical direction and engineering company, or chief engineer of a pharmaceutical company and equipment manufacturer.
• Instrumentation experiences in Biotech/or production
• Familiar with computerized maintenance system (eg Maximo or others)
• Candidates with a combination of instrumentation (Primary) knowledge and automation (Secondary) expertise will be preferred
• Ability to work under pressure, ability to assert oneself, fast decision making, high flexibility
• Demonstrated ability to engage with internal and/or external auditors on instrumentation-related matters and ensure prompt follow-up on CAPA (Corrective and Preventive Actions) actions post-audit.
• Familiar with office software, AUTOCAD and other necessary software
• Good cooperation and communication skills, accept short-term business travel in domestic and international.
• Able to travel for overseas trainings (up to 3 months)
• Knowledge of regulatory standards and codes

*Please note that only shortlisted candidates will be contacted.

EA Name: Kingsforce Management Services Pte. Ltd.

EA License 94C3545

EAP Name: Paola Jane Ofrasio Fajardo

EAP Reg No: R1325507

The role of the Analyst is to deliver accurate, timely and relevant data analysis and insights to support decision-making on key strategy issues. You will collaborate with SingHealth departments and institutions to ensure timely and accurate report submissions, identify problem areas and conduct research to determine the best course of action to close data gaps. You will also prepare strategy updates and content for Senior Management review and board meetings, co-ordinate strategic dialogues and communicate the strategy to SingHealth departments and institutions and key stakeholders. You will also provide secretariat support for key management meetings.

Job requirements:

• Bachelor's Degree in Information Management, Statistics, Economics, Business, Finance or equivalent
• At least 2 years of relevant experience in data analysis or a corporate planning role
• Possess working knowledge of Balanced Scorecard will be an advantage
• Excellent writing and communication skills
• Proficient with Microsoft applications (Microsoft Word, Excel and PowerPoint)
• Strong analytical and deductive reasoning skills
• Detail oriented and meticulous with the ability to multi task and prioritise concurrent workloads

WELL EXPERIENCED IN MANAGING INDIAN FOOD PRODUCTION . MINIMUM 4 TO 5 YEARS EXPERINCE IN SINGAPORE FOOD AND BEVERAGE RELATED COMPANIES AND QUALIFICATION MINIMUM BACHELOR DEGREE IN MANAGEMENT . OUR PRODUCTION IS KERALA PRATA (MALABAR ) , TRADITIONAL SNACKS , CURRY PASTE PRODUCTION ETC .FOOD INDUSTRY MANAGEMENT EXPERIENCE WILL BE CONSIDERED

• Managing the daily operations, including training staff members.
• Ordering food supplies, equipment repairs, and other materials needed to keep the facility running smoothly
• Monitoring inventory levels of food and supplies to ensure adequate supply levels.
• Coordinating with suppliers to obtain high quality ingredients while keeping prices low.
• Ensuring that food safety standards are being met by employees during preparation, cooking, and serving processes.
• 5+ years of food manage experience.
• In-depth knowledge of food principles and best practices.
• Passion for creating incredible food that delights and attracts customers.
• Excellent communication skills and leadership qualities.
• Ability to thrive in a high-pressure environment.
• Have Creative, innovative thinking.
• Exceptional standards for cleanliness, health, and safety.
• Experience managing inventories and stocktaking.
• Available to work on-call, shifts, after hours, over weekends, and on holidays.

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Summary

Bacha Coffee is hiring a Customer Service professional to handle all incoming customer inquiries and calls in regard to our Brand, products, and eCommerce orders via Brand.com as well as pure player eCommerce marketplaces.

The role requires knowledge of the online luxury retail business and a solid foundation of quality service standards.

Primary Relationships

The position reports to the eCommerce Manager.

Within the organisation, this position has primary working relationships with the eCommerce team, IT and Warehouse teams, as well as staff with similar positions within partner and franchise organisations.

Outside the organisation, the position coordinates primarily with vendors and service providers (marketplace enablers, third-part logistics providers etc.) as well as customers from online and social media platforms.

Responsibilities

• Manage engagement with customers to ensure care is taken to uphold the best standards of service including response time, quality of replies, follow up, etc.
• Handle all incoming calls and customer inquiries via Brand.com and any other channels, responding in a professional manner, and helping customers to resolve their issues. Ensuring that queries are replied within 1 business day.
• Be able to provide information about Bacha Coffee’s products and services when necessary.
• Initiate email correspondence with customers, when required.
• Liaising with external partners, such as third-party logistics providers, to ensure timely deliveries.
• Ensure availability during non-office hours during peak sales periods to assist when required with mega campaign order processing and customer service.
• Monitor customer inquiries, and provide insights into customer behaviour and suggest improvements to increase customer satisfaction, engagement and commercial opportunities.
• Working internally and with external teams to ensure that strong relationships are built and maintained with high-net-worth customers to enhance their experience with Bacha Coffee.
• Assist in developing and implementing customer service policies, procedures and standards to ensure that Bacha Coffee’s standards and quality are consistently upheld.
• Monitor response times, customer recovery standards, ensuring that targets and KPIs are met.
• Coordinate and communicate with internal teams, including the digital warehouse, to ensure that customer queries and issues are resolved promptly, with quality.
• Utilise customer care systems or other tools to follow up, close cases, and proactively outreach to customers when required.

Requirements

• Minimum 3 – 5 years of working experience in a customer service role.
• At least 2 years of working experience in online D2C.
• At least 2 years of experience operating pure player marketplace backend systems.
• Strong communication and interpersonal skills, with an excellent command of English
• Meticulous, adaptable, possess an eye for detail and the ability to work independently in a fast-paced environment.
• Proficient with MS Office applications.
• Experience in mentoring team members is a plus.
• Experience in utilising customer care management tools is a plus.
• Positive character who is able to pivot across multiple tasks.

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.