• Ensure all M&E construction activities meets the performance and procedures and making recommendations for improvements and correction actions.
• Manage contractors with a focus on quality, compliance with engineering drawings, applicable code and standards and project schedule and cost.
• Work closely with draftsmen and all sub-contractors to carry out design, supervision and installation of the entire mechanical installation, including testing and commissioning of all systems.
• Provide supervision and input to site projects with regards to site logistics, installation, safety, sub-contractors, quality, cost control and on-time reporting.
• Assist the Project Manager in developing and implementing corporate construction policies.
• Oversee the effective management of project activities to ensure timely delivery and low wastage.
• Liaise with internal department, government/Statutory Authorities, consultants, clients, suppliers to ensure smooth operation of projects.
• Assist in timely project progress reporting to Management and attending to all site meetings.
• Ensure business objective is obtained and complies with all relevant regulation and laws.
• Attending to all site meetings with owner, consultants and main contractors on all matters.
• Monitor the project progress and deliver project to the expected safety and quality objectives and ISO standards
• Manpower allocation to maximise productivity.

Requirements

• At least a Diploma in Engineering majoring in MEP or related field.
• Minimum 7 years of working experience.
• Those with Construction Industry (majoring in ACMV service) experience will be an added advantage.
• High level of initiative, independent, meticulous and able meet tight timeline.
• Able to work under pressure.
• Good command of English and computer literacy.
• Proficient in Ms Excel.
• Those with knowledge of AutoCad, Revit, Microstation and Primevera software will be an added advantage.

Campaign Planning and Strategy

• Support the development and implementation of comprehensive marketing campaign strategies to meet client's business objectives
• Interpret campaign metrics and develop data-driven approaches to achieve campaign objectives
• Support the team in developing budget recommendations, campaign goals and strategies
• Conduct competitive analyses or other business research to develop relevant insights to inform marketing strategy
• Proactively monitor, track and report on campaign metrics and performance
• Familiar with the workings, language and lexicon of various disciplines helming our business i.e. creative, content, digital strategy, martech and branding

Campaign Execution

• Support the management of campaign timeline, budgets and resources
• Support the creation and production of marketing assets across various channels (e.g., mailers, social media content, paid campaigns)
• Coordinate with internal teams and external vendors to ensure timely and effective campaign delivery
• Manage and optimise campaigns across multiple channels (e.g., LinkedIn, Instagram, Google, email).
• Monitor campaign performance and make necessary adjustments
• Prepare comprehensive campaign reports and insights for clients
• Use data to optimize campaigns and improve results
• Stay up-to-date with industry trends and emerging technologies

Client Service Team Communication

• Build strong relationships and maintain open communication with the client services teams
• Provide regular updates and lead discussions on campaign progress and performance
• Address client concerns and requests in a timely and professional manner

Team

• Collaborate with a cross-disciplinary team of designers, content writers, and account managers
• Take responsibility of given tasks to completion, self-educating if necessary
• Support the campaign team in driving initiatives and positive change within the company
• Effective in managing and mentoring junior team members

Job Description

Provide patient care in Cardiovascular Suite and to assist in the interventional cardiovascular procedures, ensuring compliance with radiology safety policies and procedures for the safety of patients and others.

Main Responsibilities

• To plan and manage the care of individual patient using the nursing process approach comprising of Assessment, Planning, Implementation and Evaluation in the Closed Monitoring Unit (CMU). On admission, all necessary pre-procedure check will be done on patient.
• To prepare patient for procedure by serving all necessary pre-medications and shaving the appropriate site and monitor the patient closely after a procedure in the CMU and notify the cardiologist/attending doctor of any abnormalities.
• To assist in procedures and prepare the various instrument trolleys required in various interventional procedures.
• To ensure safety to patient when applying principles of administration of contrast media, taking into consideration the contra-indications and history of patient.
• To respond and manage emergency situations in an efficient and calm manner, e.g. in Code Blue.
• To perform other assignments as and when required by the Nurse Manager/Clinician.

Job Requirements

• Degree / Diploma in Nursing
• Post Basic Specialty Certificate/Advanced Diploma in Nursing.
• Singapore Nursing Board Practicing Certificate for Registered Nurse.
• At least 2-5 years of clinical experience
• A minimum of 1 year experience in Cardiology or Radiology interventional procedures or equivalent
• 5 days work week (Mondays to Fridays, no overnight shift but with extended cases, on-call and callback)

This role offers self-driven individuals a dynamic environment to strategise and implement impactful communications to elevate the corporate brand. In doing so, the individual will have the opportunity to nurture and lead the communications team, and hone their expertise in organisation-wide corporate communications and integrated marketing elements.

Job Responsibilities:

This role requires you to:

1. Strategise and coordinate SINDA’s communications initiatives

• Lead the team in conceptualising and executing integrated communications across multiple platforms to achieve corporate goals.
• Manage communications campaigns to promote the company’s programmes, services and product launches.
• Explore new platforms and identify media angles to increase the company’s reach.
• Forecast, prepare and manage communications budgets.

2. Oversee media management

• Host media personnel and facilitate media management needs at corporate events and programmes.
• Craft impactful messaging across press releases, speeches and content writing.
• Oversee media monitoring.
• Identify and train company spokespersons and media profiles.
• Reply to media queries and assist in crisis communications, if necessary.

3. Manage publication and content production

• Oversee the production of publications and collateral in-house, or by external vendors.
• Contribute to the production of marketing content.

4. Manage team and maintain industry relations

• Motivate and oversee staff in executing deliverables and foster a positive work environment.
• Coordinate with other departments or represent the department in managerial assignments.
• Develop and maintain ties with industry partners.

Requirements:

• A Diploma/Degree in mass communications/journalism/media communications, with at least five years of relevant experience, including managing teams.
• Intermediate to advanced copywriting and content writing skills.
• Intermediate to advanced experience in communications modes and platforms.
• Good working knowledge of Tamil preferred, to create/oversee content for vernacular media platforms.
• Knowledge of publication or design software will be an added advantage.
• Strong knowledge of the local media industry, with relevant media contacts.
• Self-driven; able to work independently and in team settings.
• Good organisational and time-management skills.
• Good interpersonal skills to manage stakeholders.
• Flexible to work on weekday evenings and weekends and in outdoor settings, if required.
• Able to participate in SINDA-wide events, when required.

Note: Candidates will be required to undertake a written test, as part of their interview.

This is a 2- year contract position, convertible to a permanent role subject to the performance and divisional requirements.

Our Welfare

We aim to take care of your well-being.

We provide

• Career development opportunities
• Flexible working hours
• AWS/ Bonuses
• Health insurance
• Wellness programmes

Interested candidates are invited to send their resumes with current and expected salary information. Only shortlisted candidates will be notified. We thank all applicants for their interest.

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by SINDA to carry out its business in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about SINDA’s Data Policy, please visit https://www.sinda.org.sg/data-policy/

We are seeking a versatile senior software manager to develop cutting-edge software solutions to optimize our business operations. In this role, your duties will include supervising junior software developers, analyzing software performance and configuration systems, and managing the deployment and integration of new software. You will also be required to hire new software developers.

To ensure success as a senior software manager, you should possess extensive experience as a senior software manager and a mentor of junior software developers. First-class senior software managers drive software innovation at their companies.

Senior Software Manager Responsibilities:

• Consulting with management and software developers to determine software solution requirements.
• Evaluating software solutions and system performance, as well as supervising the software development team.
• Demonstrating patience and using effective explanations when mentoring junior software developers.
• Managing the development, deployment, and integration of software solutions.
• Determining system specifications and analyzing test stage data prior to software installation.
• Managing the installation and configuration of software solutions.
• Collaborating with front end users on software functionality.
• Resolving software deployment and integration errors, and documenting processes.
• Performing routine maintenance and monitoring performance metrics.
• Keeping abreast of new software technologies, as well as conforming to best practices in cybersecurity.

Senior Software Manager Requirements:

• Bachelor's degree in software engineering, computer science, information systems, information technology, or similar.
• Master's degree in a related field preferred.
• 5 years of experience in software development and team management.
• In-depth knowledge of programming languages such as Python and JavaScript.
• Ability to mentor junior software developers, as well as to collaborate with all stakeholders.
• Extensive experience in developing, deploying, and integrating software solutions.
• Proficiency in documenting processes and monitoring performance metrics.
• Knowledge of best practices related to data encryption and cybersecurity.
• Ability to keep up with software industry trends and innovation.
• Exceptional interpersonal and communication skills.

We are looking for a passionate and solution-oriented senior account manager to be responsible for multiple client accounts. The senior account manager's responsibilities include maintaining a thorough knowledge of our business and offerings, developing and implementing strategic plans to grow accounts, managing and strengthening client relationships, identifying new business opportunities, and coordinating with internal teams to deliver on client expectations.

To be successful as a senior account manager, you should be able to manage and develop your accounts and ensure client satisfaction. Ultimately, an outstanding senior account manager should have strong communication, customer service, and account management skills and be highly organized and accomplished at solving problems and closing deals.

Senior Account Manager Responsibilities:

• Following up on leads and winning new clients.
• Developing and implementing strategic plans to manage and grow accounts.
• Retaining clients and building strong, trusting relationships.
• Understanding client needs and identifying new business opportunities within your portfolio.
• Providing superior customer service and ensuring client satisfaction.
• Communicating and coordinating with internal teams to deliver solutions.
• Identifying opportunities for improvement and proposing new tools and processes.
• Supporting sales teams to improve their performance and reach targets.
• Developing and maintaining excellent knowledge and understanding of our business, offerings, competitors, and industry.

Senior Account Manager Requirements:

• Bachelor's degree preferred.
• 2+ years of experience with business development, sales, or account management.
• Experience managing large account portfolios.
• Strong customer service and project management skills.
• Excellent communication, interpersonal, and negotiation skills.
• Proficiency in Microsoft Office and CRM software.
• Highly organized and solution-oriented.
• Detail-oriented and able to prioritize.
• Self-starter and able to work efficiently under pressure.

JOB DESCRIPTION
Ensuring.

Optimizing profits by controlling costs. company policies are followed

Hiring, training and developing new employees.

Resolving customer issues to their overall satisfaction.

Maintaining an overall management style that follows company best practices.

Providing leadership and direction to all employees.

Ensuring product quality and availability.

Preparing and presenting employee reviews.

Working closely with the store manager to lead staff.

Overseeing retail inventory.

Assisting customers whenever necessary.

Organizing employee schedule.

Ensuring that health, safety, and security rules are followed.

Taking disciplinary action when necessary.

Ensuring a consistent standard of customer service.

Motivating employees and ensuring a focus on the mission.

Completing tasks assigned by the general manager accurately and efficiently.

Supporting Maintaining merchandise and a visual plan.

Maintaining stores to standards, including stocking and cleaning.

management as needed.


JOB REQUIREMENTS
2+ years retail experience in a leadership capacity (e.g. management, shift leader, etc.)

Bachelor’s degree or equivalent experience

Familiarity with fashion trends and styles

Ability to effectively train and motivate sales associates

Excellent organizational, problem-solving, project management and communication skills Willingness to show leadership and guidance from the floor

Responsibilities:

• Overall, in charge of the management and control of ALL Site Supervisors, including those of OTHER disciplines project consultants, in the supervision of the construction and related works and ensure that the works are done to the best quality possible within the schedules and approved contractors’ work programme;
• Provide leadership and administrative control of the other Site Supervisors, institute and maintain discipline, punctuality, keep daily records of staff attendance, keep records and process the staff leave entitlement, sick leave, in-camp training and other personnel administrative matters and welfare on the site; and
• The SRE shall note that he shall not issue instructions to the contractors involving cost or time implication to the project.

Requirements:

• Degree in Civil or Structural Engineering or equivalent or accreditation recognised by Professional Engineers Board, Singapore (PEB Singapore);
• Registered as Resident Engineer with BCA/IES/ACES; and
• More than 10 years of relevant site supervision experience as a resident engineer.

The successful candidate will be part of the marketing team in supporting the business’ marketing and communications needs and working closely with the growth team to drive the company's sales and brand awareness forward. This role will perform the following duties, but are not limited to:

• Support the business's internal day-to-day communications, including providing timely updates, and announcements, maintaining internal communication platforms, etc.
• Support all related marketing communications that drive business objectives and growth.
• Propose, manage, and lead end-to-end marketing campaigns. This includes understanding the product/market and developing strategies and insights to increase the success rate.
• Formulate, develop, implement, and manage marketing materials/collaterals.
• Work closely with internal stakeholders on all cross-functional projects such as events, health screening packages, and other marketing tools, resulting in the successful forging of partnerships and collaborations.
• To liaise with external vendors to ensure successful running of events/campaigns/projects
• Provide and prepares marketing reports/analysis when required.

Job Requirements

• Has 3-4 years of relevant experience (experience in the healthcare industry is a bonus)
• Well-versed in non-digital ATL and BTL marketing activities
• Able to integrate or adapt non-digital activities into digital channels
• Events management skills – both online and offline

Responsibilities

• Support and assist the SRE in all of the above duties as directed by him and/or the supervising Qualified Person(s)
• Be responsible for maintaining discipline and punctuality among his team of RE and RTOs. He shall also ensure his team update their site movement chart and report absence to the office administrator.
• If no RE or RTO, undertake the duties and responsibilities for the M&E and Architecture disciplines and supervise the works under the direction of the respective supervising Qualified Person(s).

Requirements

• Degree in Architecture or accreditation with Professional bodies of equivalent standing as Board of Architects, Singapore
• Possess at least 15 years of working experience and site supervision of building works, architectural elements and finishing works.

Are you passionate about crafting exquisite dishes and leading a dynamic kitchen team. We are looking for a Senior Chef to bring creativity, expertise, and leadership to our esteemed restaurant.

What We Offer:

• Competitive salary ranging from SGD 6,000 to 9,000
• Opportunities for career growth
• A supportive and innovative work environment
• State-of-the-art kitchen facilities

Key Responsibilities:

• Lead and manage the kitchen team in daily operations
• Design and innovate menus to delight our customers
• Ensure food quality and presentation meet top-tier standards
• Maintain food safety and hygiene protocols
• Train and mentor junior chefs and kitchen staff

Requirements:

• Proven experience as a Senior Chef or in a similar role
• Expertise in diverse culinary techniques and cuisines
• Strong leadership and communication skills
• Ability to thrive under pressure and in a fast-paced environment
• A passion for culinary excellence

Position: TCM Clinical Assistant
Location: Singapore Boon Keng
Salary: $3000-$5000per month

About Us: We are a reputable Traditional Chinese Medicine (TCM) clinic dedicated to providing holistic health and wellness solutions to our clients. Our clinic is known for its professional and caring environment, and we are looking for a motivated individual to join our team as a TCM Clinical Assistant.



Responsibilities:

Assist TCM physicians in providing patient care and treatments.
Prepare and maintain treatment rooms and equipment.
Manage patient flow and ensure smooth clinic operations.
Administer basic TCM treatments under the supervision of a physician.
Educate patients on prescribed treatments and herbal medicines.
Maintain accurate patient records and assist with administrative tasks.
Ensure the cleanliness and organization of the clinic.
Participate in clinic events and community outreach programs.
Selling of treatment and services
Requirements:

Prior experience in a TCM clinic or healthcare setting is a plus.
Strong communication and interpersonal skills.
Fluent in English and Basic Mandarin (to educate patients on correct consumption of TCM Herbal Medication)
Detail-oriented with strong organizational skills.
Ability to work independently and as part of a team.
Compassionate and patient-focused.
Benefits:

Competitive salary ranging from $3000 to $5000 per month.
Opportunities for professional development and continuous education.
Supportive and friendly working environment.
Free medical benefits and employee discount of products and medicine.

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

· Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

• Manage, Develop and implement strategic plans and budgets for the organization.
• Overall responsible to oversee day-to-day administrative tasks and ensure the completion on time and quality.
• Develop and implement efficient administrative policies and procedures to enhance productivity and ensure compliance with company standards.
• Liaise with various stakeholders to ensure effective communication and coordination.
• Should be able to visit construction site frequently to verify the quantities of progress and compare with the projections and analyse.
• Manage budgets, create financial reports, and present budget proposals to stakeholders
• Responsible to manage payment schedules and ensure all payments are made on time.
• Responsible to liaise with clients, customers and closely follow up with the payments.
• Identifies key areas of improvement, plans administrative processes, establishes guidelines, and implements protocols.
• Responsible to manage the accounts of the business, responsible for payments and to follow-up with clients.
• Tracks team performance and ensures quality of work is within acceptable levels.
• Identifies key areas of improvement, plans administrative processes, establishes guidelines, and implements protocols.
• To build a positive relationship with stakeholders like clients, vendors, and investors
• Should possess strong MS Excel, Power point and presentation skills.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Job Description

1. Manages group room enquiries (10 or more rooms / people) and related functions, dealing from receipt of request to contracting and payment.

2. Liaise with in-house departments for a quick and smooth execution and conversion of group business. Maintains ownership of group blocks, including pickup numbers, reservation methods, billing, and proper treatment of VIP guests.

3. Manages site inspections, organizing visits, room allocation, inspection of rooms and coordinates all departments to execute a perfect showcase of the hotel, providing accurate information on visitors

4. Speaks with others using clear and professional language; prepares and reviews written documents accurately and completely; answers telephones using appropriate etiquette.

5. Develops and maintains positive working relationships with others; listens and responds appropriately to the concerns of other employees.

6. To meet and exceed individual assigned sales goal and shared responsibility for team members for achievement of total department sales budget.

7. To conduct 5 sales calls daily and 3 sales activities ie Entertainment & Site Inspection per week.

8. To identify and develop new potential accounts (to prospect at least 2 new accounts per week).

9. Develop sales plans to generate business from identified markets/accounts.

10. Determine corporate account needs and initiate sales activities of each assigned market/account to enable future bookings.

11. Continuously communicate the benefits and ongoing promotions of the hotel to the customer.

12. Management and growth of corporate accounts by tracking individual transient, group and catering production goals.

13. Negotiate transient rates for assigned accounts.

14. Prospect new business through phone solicitation, physical sales calls, site inspections, trade shows, sales blitz, e-mail, research via newspapers & online resources.

15. Gather market intelligence: new product ideas, competition activities, new customer trends and performance.

16. Be actively involved in ensuring prompt follow-up on incoming phone calls, site inspections, proposal / inquiries. Accuracy in booking, commitments to customer on all sales/operational documents and adhering to the standards set by the department in execution and filing of all said documents.

17. Be a team player motivating peers and subordinates in support of department goals in sales and operations. To manage and develop Interdepartmental relations while not compromising customer satisfaction, revenue, profitability or associate morale of department / Hotel. To initiate team building activities.

18. To adhere to personal behavioral norms of integrity such as grooming, ownership, contactability, accountability, responsibility, visibility and punctuality.

19. Perform any other duties assigned by owner according to changing business, economic, customer needs or restructure within Sales & Marketing Department.

20. Additional leadership responsibilities as assigned.

We are looking for a professional qualified Senior Operations Manager Work with chefs and other personnel to plan menus that are high in demand and popular with customers. Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high quality of preparation and service etc.

Responsibilities

Responsible for Operational leadership of F&B and Hospitality team
Responsible for the delivery of the overall operational metrics & sales targets
Coordinate daily Front-of-the House and Back-of-the-House Restaurant Operations
Set and Review Quality Performance Standards. Regularly review product quality and research new vendors. Identify and highlight further opportunities for services and process improvements.
Deliver superior service and maximize customer satisfaction. Respond efficiently and accurately to customer complaints. Train current and new employees on proper customer service practices
Human Resource (HR) management including conducting return to work interviews, authorizing holiday requests, the implementation of any disciplinary procedures, dealing with grievances, organizing, and supervising shifts, and conducting annual appraisals. Motivate and effectively performance manage Operations Managers within the account to ensure delivery of overall targets and business plan.
Manage supply chain resources and ensure accurate inventory.
Ensure compliance with sanitation and safety regulations.
Manage restaurant’s brand image and marketing activities. Promote the brand in the local community through multiple channels e.g., word-of-mouth, restaurant events, social media campaigns, advertising and co-branding. Recommend ways to reach a broader audience.
Control operational costs, identify measures to cut waste and maintain efficiency metrics.
Create detailed reports on weekly, monthly, and annual revenues and expenses.
Implement policies and protocols for Business Continuity to maintain future restaurant operations.

Requirements

Minimum 5 years’ work experience in a Managerial role in the F&B and Hospitality industry
Strong leadership, motivational and people skills, with proven ability to manage large, diverse teams.
Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff.
Experience in F&B and Hospitality Hygiene is necessary for this role. Experience in Compliance with Health & Safety procedures (HSA, FSSAI, etc) is essential.
Experience in vendor management and supply chain management for F&B is critical
Fluent in the English Language and the ability to communicate at all levels.
Highly skilled in operations fiscal management.
Ability to thrive under pressure and execute with pace.
Bachelor degree in Business Administration; hospitality management
Ability to demonstrate achievement of results e.g. business improvements, cost savings, revenue generation
International coordination and travel would be needed (in line with pandemic regulations) to oversee operational setup as well as vendor and supply chain management.
Our team consists of highly experienced professionals who share their unique perspectives to arrive at creative solutions for our partners and the industry. Come join and be part of our company that offers great benefits with opportunities to advance your career.

Marketing Manager Job Description:

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

· Produce valuable and engaging content for our website and blog that attracts and converts our target groups

· Build strategic relationships and partner with key industry players, agencies and vendors

· Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

· Oversee and approve marketing material, from website banners to hard copy brochures and case studies

· Measure and report on the performance of marketing campaigns, gain insight and assess against goals

· Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

· A Bachelor’s degree in marketing, business or any other relevant field

· Sound understanding of marketing fundamentals and tactics

· Creative thinking and problem-solving ability

· Leadership and project management skills

· Knowledge of digital marketing and social media marketing strategies

· Excellent verbal and non-verbal communication skills

· Proficiency with marketing tools and software

· Proficient in marketing research and statistical analysis

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

A proA procurement manager is in charge of making purchases in an organisation. They perform very essential functions, like conducting research, placing orders and procuring items like raw materials and other important items. Knowing more about the job of a procurement manager and learning about their duties and salary can help you decide if this is a suitable career choice for you. In this article, we answer, "What is a procurement manager?", define their role, explain the challenges they face and find out the qualifications and skills required to become one.

JOB REQUIREMENTS:

• develop and implement cost-effective procurement strategies

• build and maintain relationships with the right vendors

• negotiate prices with vendors to secure the best price for their company

• compare different proposals and select the one which suits the company's needs

• maintain communication with vendors to ensure timely delivery

• check adherence to all health, safety and environmental regulations

• prepare detailed reports about transactions and purchases periodically

• oversee invoicing, payment and coordinate with the finance department on the same

• supervise technological systems that track the shipment, inventory and supply of materials

• lead and advise a team of procurement staff

curement manager is in charge of making purchases in an organisation. They perform very essential functions, like conducting research, placing orders and procuring items like raw materials and other important items. Knowing more about the job of a procurement manager and learning about their duties and salary can help you decide if this is a suitable career choice for you. In this article, we answer, "What is a procurement manager?", define their role, explain the challenges they face and find out the qualifications and skills required to become one.

JOB REQUIREMENTS:

• develop and implement cost-effective procurement strategies

• build and maintain relationships with the right vendors

• negotiate prices with vendors to secure the best price for their company

• compare different proposals and select the one which suits the company's needs

• maintain communication with vendors to ensure timely delivery

• check adherence to all health, safety and environmental regulations

• prepare detailed reports about transactions and purchases periodically

• oversee invoicing, payment and coordinate with the finance department on the same

• supervise technological systems that track the shipment, inventory and supply of materials

• lead and advise a team of procurement staff

Administrative Managers play a role in many parts of a business’s operations. This is a top-level role, meaning Administrative Managers work with other leaders and team members in each of the business’ departments. Administrative Managers have a lot of duties they perform on a daily basis, including:

• Guiding the organization’s activities
• Identifying opportunities to improve a business’ policies or objectives
• Ensuring a company is operating securely and effectively
• Preparing and reviewing operational reports
• Leading and/or participating in meetings
• Assisting managers in compiling annual budget information and reports
• Maintaining all policies and procedures manuals
• Hiring and training administrative staff
• Delegating tasks to administrative assistants
• Creating personnel folders for new hires
• Monitoring and projecting staffing needs
• Overseeing department budget planning and development
• Managing and maintaining all department databases
• Performing clerical accounting and general office duties as needed
• Developing strong relationships with cross-functional teams and departments

• Manage team of beauticians and spa therapists
• Brand Advocacy: Promote and represent the ONLY brand with passion and a deep understanding of all our services, effectively communicating our value to clients.
• Sales Performance: Achieve and exceed assigned personal and company sales targets, leveraging your experience in handling and closing high-ticket sales.• Leading outlet to achieve sales target
• Provide professional consultation and advise customers on suitable beauty products and treatments
• Handling customer complaints, motivate staff morale, provide guidance to staff
• Handle customer enquiries
• Ensure good customer experience and service standard

• Treatment Expertise: Perform face, skin, body, hair, and scalp treatments with excellent skill and service attitude, making professional recommendations on products, treatments, and packages.
• Customer Service Excellence: Provide outstanding customer service with a professional touch, playing an active role in customer referrals and retention.

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

SUMMARY:

Responsible for the daily shift operations of Housekeeping and Internal Laundry. Directs and works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. Coordinates the housekeepers and works as a team, creating a positive environment.

TASKS & RESPONSIBILITIES:

Managing Housekeeping Operations

• Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
• Works effectively with the Engineering department on guestroom maintenance needs.
• Supervises the property general cleaning schedule.
• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
• Inventories stock to ensure adequate supplies.
• Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.
• Assists in the ordering of guestroom supplies, cleaning supplies and uniforms.
• Supports and supervises an effective inspection program for all guestrooms and public space.
• Communicates areas that need attention to staff and follows up to ensure understanding.
• Ensures all employees have proper supplies, equipment and uniforms.
• Plan the staff needs to support the team

Managing Departmental Costs

• Participates in the management of the department’s controllable expenses to achieve or exceed budgeted goals.
• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.

Ensuring Exceptional Customer Service

• Responds to and handles guest problems and complaints.
• Strives to improve service performance.
• Empowers employees to provide excellent customer service.

Conducting Human Resources Activities

• Participates as needed in the investigation of employee accidents.
• Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.
• Ensures employees understand expectations and parameters.
• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
• Observes service behaviors of employees and provides feedback to individuals.
• Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.
• Participates in the employee performance appraisal process, providing feedback as needed.
• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
• Participates in employee progressive discipline procedures.

MANAGEMENT COMPETENCIES

Leadership

• Adaptability - Determines how change impacts self and others; displays flexibility in adjusting priorities; and communicates both the reasons for change and how it impacts the workplace.
• Communication - Customizes approach to conveying complex information and ideas to others in a convincing and engaging manner; appropriately interprets verbal and non-verbal behavior; and models active listening to ensure understanding..
• Problem Solving and Decision Making - Models and coaches others on breaking complex issues into manageable parts, identifying and evaluating alternatives and their implications before making decisions, and involving and gaining agreement from others when making key decisions.
• Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing Execution

• Building and Contributing to Teams - Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.
• Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
• Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements for self and/or others to accomplish goals and ensure work is completed.

Building Relationships

• Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
• Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.
• Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Generating Talent and Organizational Capability

• Organizational Capability - Evaluates and adapts the structure of team assignments and work processes to best fit the needs and/or support the goals of an organizational unit.
• Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Professional Expertise

• Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
• Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges.
• Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges
• Cleaning Materials, Equipment, and Techniques - Knowledge of use, handling, storage, and disposal of cleaning chemicals and equipment (including Material Safety Data Sheet requirements), and use of personal protective equipment.
• Housekeeping Tracking and Inventory - Knowledge of inventory and purchasing policies, procedures, and best practices.
• General Housekeeping - Knowledge of procedures, policies and techniques for cleaning all public areas, trash handling and removal, room item replenishment and placement, treatment of room damage and stain removal, use of cleaning supplies, floor care and maintenance, general housekeeping codes, cart care, uniform control, inventory management, room status change systems and opening and closing of the house. Ability to use general housekeeping codes to indicate room readiness.
• EIWO (Everything In Working Order) - The ability to inspect and identify guest room components (e.g., light bulbs, remote control, air conditioning units, toilets, appliances, vacuums) for functional deficiencies. This includes reporting procedures.
• Environmental Sustainability – Knowledge of products and procedures that reduce, recycle or reuse natural resources such as bed linen and towel re-use programs.
• Preventative Maintenance - Knowledge of general cleaning programs and policies to extend the life of materials and areas. For example, knowledge of carpet, tile, and floor care including daily cleaning, heavy extraction, and interim cleaning.

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

· Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

· Build strategic relationships and partner with key industry players, agencies and vendors

· Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

· Oversee and approve marketing material, from website banners to hard copy brochures and case studies

· Measure and report on the performance of marketing campaigns, gain insight and assess against goals

· Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

· A Bachelor’s degree in marketing, business or any other relevant field

· Sound understanding of marketing fundamentals and tactics

· Creative thinking and problem-solving ability

· Leadership and project management skills

· Knowledge of digital marketing and social media marketing strategies

· Excellent verbal and non-verbal communication skills

· Proficiency with marketing tools and software

· Proficient in marketing research and statistical analysis

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of customer service
• Proven work experience as Operations Manager or similar role
• Knowledge of organizational effectiveness and operations management
• Experience budgeting and forecasting
• Familiarity with business and financial principles
• Excellent communication skills
• Leadership ability
• Outstanding organisational skills
• Must have at least 10 years experience in Construction, tunneling works
• Must have Construction related certificates

Roles & Responsibilities

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Responsibilities:

• Continually meeting or exceeding sales quotas.

• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

• Monitoring the performance of the sales team.

• Ensuring that the store is clean and well-maintained at all times.

• Building and maintaining good working relationships with customers.

• Identifying opportunities and strategies to increase sales.

• Regularly attending sales meetings and training sessions.

• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.

• Proficient in all Microsoft Office applications.

• The ability to work in a fast-paced environment.

• Excellent problem-solving skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Job Description

1. Manages group room enquiries (10 or more rooms / people) and related functions, dealing from receipt of request to contracting and payment.

2. Liaise with in-house departments for a quick and smooth execution and conversion of group business. Maintains ownership of group blocks, including pickup numbers, reservation methods, billing, and proper treatment of VIP guests.

3. Manages site inspections, organizing visits, room allocation, inspection of rooms and coordinates all departments to execute a perfect showcase of the hotel, providing accurate information on visitors

4. Speaks with others using clear and professional language; prepares and reviews written documents accurately and completely; answers telephones using appropriate etiquette.

5. Develops and maintains positive working relationships with others; listens and responds appropriately to the concerns of other employees.

6. To meet and exceed individual assigned sales goal and shared responsibility for team members for achievement of total department sales budget.

7. To conduct 5 sales calls daily and 3 sales activities ie Entertainment & Site Inspection per week.

8. To identify and develop new potential accounts (to prospect at least 2 new accounts per week).

9. Develop sales plans to generate business from identified markets/accounts.

10. Determine corporate account needs and initiate sales activities of each assigned market/account to enable future bookings.

11. Continuously communicate the benefits and ongoing promotions of the hotel to the customer.

12. Management and growth of corporate accounts by tracking individual transient, group and catering production goals.

13. Negotiate transient rates for assigned accounts.

14. Prospect new business through phone solicitation, physical sales calls, site inspections, trade shows, sales blitz, e-mail, research via newspapers & online resources.

15. Gather market intelligence: new product ideas, competition activities, new customer trends and performance.

16. Be actively involved in ensuring prompt follow-up on incoming phone calls, site inspections, proposal / inquiries. Accuracy in booking, commitments to customer on all sales/operational documents and adhering to the standards set by the department in execution and filing of all said documents.

17. Be a team player motivating peers and subordinates in support of department goals in sales and operations. To manage and develop Interdepartmental relations while not compromising customer satisfaction, revenue, profitability or associate morale of department / Hotel. To initiate team building activities.

18. To adhere to personal behavioral norms of integrity such as grooming, ownership, contactability, accountability, responsibility, visibility and punctuality.

19. Perform any other duties assigned by owner according to changing business, economic, customer needs or restructure within Sales & Marketing Department.

20. Additional leadership responsibilities as assigned.