JOB OBJECTIVE

The primary job objective is to hunt and drive sales opportunities in the assigned territory for Hitachi Solutions offerings in Microsoft Dynamics 365. Secondary objective is to manage assigned accounts for more up sell and cross sell opportunity and day to day account management.

JOB DESCRIPTION

• Identify and qualify opportunities to achieve sales booking targets.
• Manage sales through forecasting, qualification, account strategy, and planning.
• Leverage and involve multiple stakeholders in Hitachi Solutions and Microsoft to ensure high win rate
• Develop solution proposals encompassing all aspects of the deal
• Participate in the development, presentation, and articulation of a value proposition
• Negotiate pricing and contractual agreements to close the sale.
• Identify and develop strategic alignment with key influencers
• Track and update internal CRM system for Sales Pipeline, Contact and Accounts
• Work with key partners such as Microsoft, Hitachi Asia (HAS), and ISV partners to identify and qualify opportunities
• Join weekly sales meeting and provide timely reports
• Execute industry strategy and acquire new customers in the assigned industries
• Comply with the internal processes related to customer screening, deal evaluation, pricing approvals, and Phase Gate
• Ensure effective leadership is implemented when managing a team or project team

Qualifications

• At least 5 years of experience in a similar role selling enterprise solutions, implementation services, and support services to clients in the assigned territory
• Proactive and practical, adept at assessing customer requirements, and selecting appropriate methods to fulfil them. Skilled at determining priorities, establishing a systematic course of action to ensure successful completion, and allocating time and resources effectively
• Strong customer interface and presentation skills are essential in this role, together with a mind-set of customer service
• Skillful negotiator, acting as trusted advisor when dealing with customers’ business needs
• Excellent Account Planning skills
• Track record of achieving sales targets, as is experience in selling IT projects and solutions

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Description Summary

The Project Manager is responsible for providing overall leadership for a project or support effort. They are accountable for deliverables and developing schedules, milestones, resource requirements, and staffing plans to achieve deliverables. The Project Manager - L3 will work closely with the client's technical management to ensure that the project is completed on time, within budget, and to the client's satisfaction.

Job Description

Project Information:

This is for platform transformation and modernisation to long term managed services with multiple tools to enable extensive automation.

The program will drive step change improvements for the client's health care community, introducing AI, personalisation, a modernised support ecosystem, better analytics and automation.

Under this project, Kyndryl will help customer to completely replace the old ITSM tool and integrate other tools with ServiceNow and help deploy and integrate endpoint automation with Aternity and Microsoft SCCM.

Job Responsibilities

• Provide overall leadership for a project or support effort.
• Develop schedules, milestones, resource requirements, and staffing plans to achieve deliverables.
• Allocate tasks among team members and assess team progress toward objectives.
• Monitor progress, recognize and help resolve technical problems.
• Serve as the primary point of contact with client technical management.
• Provide regular status reports and briefings.
• Assure recognition of project changes and execution of related change control procedures.
• Manage the project resources, including customer and contractor as required.

Your future at Kyndryl
Becoming a Project Manager at Kyndryl is an excellent gateway to many different paths. You’ll be creating a well-rounded skillset while gaining professional certifications and qualifications. You can evolve horizontally into other technical or non-technical areas such as Technical Service Architect, or you can move vertically to become a senior project manager or program manager. There are many different types and flavors of PM roles, so everyone can find the opportunity that suits them best.

Job Qualifications

Job Qualifications

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Technical and Professional Experience

• A bachelor's degree or equivalent in IT, computer science, engineering, or related field.
• At least 5 years of experience in project management, preferably in the healthcare industry.
• Strong project management, organizational, and time management skills, and the ability to manage multiple tasks and priorities in a fast-paced environment.
• Strong analytical, problem-solving, and decision-making skills, and the ability to identify and resolve complex issues and challenges.
• Strong communication, presentation, and interpersonal skills, and the ability to communicate effectively with different levels of stakeholders, both internal and external.
• Strong team player, and the ability to work collaboratively and independently.
• Proficient in Microsoft Office applications, such as Word, Excel, PowerPoint, etc.
• Fluent in English
• Based in Singapore

Roles & Responsibility:
• Assist Project Director and peers on site management.
• Managing day-to-day site coordination
• Liasing with sub-contractors in planning of manpower, materials and equipment
• Ensuring site works are executed accordingly based on approved detailed drawings, interpreted plans, and requirements of relevant authorities
• Ensuring Workplace Safety and Health compliance on site at all times. E.g Housekeeping and Safety
• To be able to lead a construction team in ensuring smooth execution of daily tasking.
• To be able to perform other ad-hoc tasking as and when required by the management.

Good to have:
• Experienced in Private/Landed Residential Construction Project in Singapore.
• Experienced in managing site coordination of a construction project regardless of scale.
• Highly motivated and independent with excellent team spirit and interpersonal skills.
• Have a strong mindset to learn and grow along with the company.
• Able to work in a fast-pace enviroment.

DUTIES & RESPONSIBILITIES

Finance Operations

• In charge of General Ledger including month-end/year-end accounts closing process.
• Supervise and review the work performed by Accounts Receivable/Payable officers.
• Provide guidance to Accounts Receivable/Payable officers.
• Prepare and/or review monthly account reconciliations and schedules ensuring that journal entries are recorded accurately and timely.
• Provide advice to teachers and staff on finance policies, procedures and guidelines.
• Liaise with internal and external stakeholders (i.e. MOE, banks, teachers, funding agencies etc.) on finance-related matters.

Financial Reporting

• Maintain accurate records of financial transactions and documentation.
• Prepare financial reports and supporting audit schedules.
• Prepare and provide financial analysis to support decision-making by the school leaders.
• Coordinate with external auditors on annual audit exercise to ensure timely submission of audited financial statements including balance sheets, income statements, and cash flow reports to MOE.
• Ensure full compliance with all relevant laws and regulations (i.e. tax filings etc.).

Financial Budget

• Prepare annual revised forecast and annual budget in collaboration with the heads of department and school leaders.
• Prepare and/or review periodic budget utilisation reports and analyse budget performance for departments.
• Secretariat duties for Finance Sub-Committee Meetings of the Board of Governors.

Treasury and Banking matters

• Monitor cash flow and placement of fixed deposits.
• Perform administration duties related to banking (i.e. opening/closing of bank account, internet banking platform, corporate/virtual credit cards etc.).

Any Other Matters

• Participate in process improvement and enhancements to accounting systems
• Maintain and communicate finance policies, procedures and guidelines.
• Provide guidance on fundraising and donation matters in accordance with MOE guidelines.
• Support the Finance Director in investment-related matters.
• Any other ad-hoc assignments as required.

REQUIREMENTS

• A bachelor’s degree in accountancy or a related field.
• Professional certification (e.g. CPA) is highly preferred.
• Experience in a supervisory role within an educational institution or a similar environment.
• In-depth knowledge of Singapore Financial Reporting Standards (SFRS) and relevant regulatory frameworks.
• Strong analytical and problem-solving skills with a meticulous eye for details.
• Proactive, self-motivated, and able to work independently or collaboratively in a team.
• Strong verbal and written communication skills, with the ability to engage stakeholders across all levels.
• Demonstrated commitment to high ethical standards and professional integrity.
• Proficient in MS Office Suite, financial software, and related tools.

Job Description

• Working as part of the Hotel Asset Management team to facilitate the Front Office Operations of a Hotel
• Matrix Reporting to the Asset Manager and Hotel Operations - Front Office Manager.
• Oversee the daily operations of the front office team, including check-in/checkout, guest services, and staff scheduling.
• Coordinate emergency response efforts, including fire drills and guest evacuations.
• Facilitate seamless communication between departments to ensure efficient operations.
• Conduct regular inspections of hotel facilities to maintain high standards of cleanliness and guest satisfaction.
• Ensure smooth transitions between shifts through detailed handover reports.
• Oversee the nightly audit process to verify financial transactions and prepare daily reports.
• Build strong relationships with guests, providing exceptional hospitality and personalized service.
• Handle guest complaints and inquiries promptly and professionally, seeking solutions to exceed expectations.
• Implement strategies to maximize revenue, such as upselling and room inventory control.
• Provide coaching and guidance to improve staff work performance
• Manage emergency situations
• Record and report all unusual events to the Management
• Other ad-hoc duties and responsibilities as and when assigned

My client is a global manufacturing firm and they are hiring a high calibre Senior Finance Manager (1-year contract) based in Singapore.

This individual will oversee the integration of financial systems, processes, and teams post M&A activities, ensuring alignment with organizational objectives and compliance with US GAAP and SOX regulations. The role involves collaborating with different functional team teams, providing financial analysis, and standardizing processes to optimize efficiency.

The ideal candidate should have a strong background at least 8-12 years of experience in finance and M&A integrations within global Manufacturing set up with solid knowledge of financial reporting and internal controls.

Interested applicants please send your resume in MS Words format to [email protected] and attn it to Joey Chen (R1878026)

Shortlisted candidates will be notified.

www.ambition.com.sg

EA Registration Number: R1878026

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. Licence Number: 10C5117

#LI-JC1

ABOUT SEMBCORP INDUSTRIES

Sembcorp Industries (Sembcorp) is a leading energy and urban solutions provider, led by its purpose to drive energy transition. Headquartered in Singapore, Sembcorp delivers sustainable solutions to support energy transition and urban development by leveraging it sector expertise and global track record.

For more information, please visit www.sembcorp.com

Purpose and Scope

• Provide Retail Operations Billing, Customer Fulfilment and Collection Support for the Commercial Business.
• Develop, standardize, and optimize business processes for the Retail Operations team using digital systems.

Key Roles and Responsibilities

• Provide Billing, Customer Fulfilment and Collection operation support for the Commercial Business.
• Develop, standardize, and optimize business processes by analyzing and evaluating existing processes and challenges.
• Perform analysis of the business processes related to productivity, efficiency, quality, costs, and time management.
• Review and update procedures and policies to support billing, sales, and metering requirements. Prepare management progress reports, feedback, and suggestions to all stakeholders through meetings, workshops, and documentation.
• Manage and support new billing system projects to optimize business processes, including project implementation, post implementation, system stabilization and monitoring phase to ensure project objectives are met.
• Team leader for operational functions such as billing operations, customer support or collections.

Qualifications & Experience

• Min a Degree Holder.
• Preferably 5 years of relevant working experience in the energy or utilities industry, playing a crucial role in managing the billing and collection operations
• Minimum 2 years of experience in managing a team.
• In-depth knowledge and experience in business process improvement and project management and implementation preferred.

Preferred Skills & Characteristics

• High proficiency in Microsoft office (Excel, Word, PowerPoint, MS Dynamics), Power BI, process mapping and analysis tools.
• Strong analytical and problem-solving skills, attention to detail and comfort in working with numbers.
• Excellent communication and interpersonal skills.

At Sembcorp, our shared corporate behaviours underpin all the work that we do in building a sustainable future:

• Institution-first Mindset – Put the interest of the Group ahead of individual interests.
• Collaboration – Deliver through collaborating across markets, businesses and functions.
• Accountability – Hold team and self accountable to deliver on our commitments.

About the job

Join our growing team at CREATEMAKE!

Are you a designer with a passion for creativity and a meticulous eye for detail? CREATEMAKE is expanding, and we are searching for a visionary designer who can bring artistry and functionality together in perfect harmony.

What You Will Do:

• Transform and renovate spaces across homes, offices, shops, and more.
• Use your creative flair to design environments that are not just beautiful, but also practical and user-friendly.
• Collaborate with a dynamic team, using your problem-solving skills and interpersonal abilities to bring projects to life.

Key Responsibilities:

1. Client Consultation:

• Meet with clients to discuss their requirements, budget, and preferences.
• Provide expert advice on space planning, materials, color schemes, and furnishings.

2. Design Development:

• Develop design concepts that align with the client's vision.
• Create detailed floor plans, elevations, and 3D renderings using design software (e.g., AutoCAD, SketchUp, 3ds Max).
• Select materials, furnishings, lighting, and finishes that meet the project requirements.

3. Project Management:

• Coordinate with contractors, architects, and other professionals to ensure smooth project execution.
• Prepare project timelines and ensure that the project is completed within the stipulated time and budget.
• Oversee the installation of design elements, ensuring that the design is executed as per the plan.

4. Budget Management:

• Prepare detailed cost estimates and manage the budget for each project.
• Source and negotiate with suppliers to obtain the best materials at competitive prices.

5. Compliance and Standards:

• Ensure all designs comply with local building codes and safety regulations.
• Stay updated with the latest trends, materials, and innovations in the interior design industry.

6. Client Presentation:

• Present design concepts and proposals to clients.
• Revise designs based on client feedback and preferences.
• Provide after-sales service, including addressing any issues or concerns post-completion.

Qualifications:

• Diploma/Bachelor’s degree in Interior Design, Architecture, or a related field.
• Proven experience in interior design, with a strong portfolio showcasing previous projects.
• Proficiency in design software like AutoCAD, SketchUp, 3ds Max, or similar.
• Strong creative vision and attention to detail.
• Excellent communication and project management skills.
• Knowledge of local building codes, safety regulations, and sustainability practices.
• Fresh graduates are welcome to apply.

Desired Skills:

• Strong problem-solving abilities.
• Ability to work independently and as part of a team.
• Time management skills to handle multiple projects simultaneously.
• Familiarity with the latest design trends and materials.

Work Environment:

• The role typically involves a mix of office work, client meetings, and on-site project visits.
• May require working outside regular business hours to meet project deadlines.

Why CREATEMAKE?

• Be part of a fast-growing company that values innovation and creativity.
• Work on diverse projects that challenge and inspire you.
• Shape spaces that make a real impact on people’s lives.

If you are ready to elevate your design career and make your mark with CREATEMAKE, we want to hear from you! Let’s create something amazing together!

• A Degree in Architectural from local or overseas universities or Diploma in Architectural from local or overseas polytechnics.
• At least five (5) years of practical working experience in the related field in building construction projects.
• Report to Technical Manager, and assist in managing, planning and coordinating architectural works and interior decorations to meet time, cost and quality objectives.
• Coordinate design and/or detailing with consultants, develop shopdrawings, review of submissions from subcontractors and liaise with other work disciplines.
• Proficient in REVIT and AUTOCAD software applications.
• Positive attitude, self-motivated, initiative and responsible.
• Good communication and interpersonal skills.
• Able to work independently.
• Candidates with more than eight (8) years of relevant experience may be considered for senior positions.
• Remuneration shall commensurate with qualifications and experience. Basic salary: $6,000 to $10,000, plus allowances.

SUMMARY STATEMENT

This is an opportunity to play an impactful and integral role within the NMG Consulting finance team, responsible for preparing the monthly financial reporting, assisting with revenue reporting, and maintaining the finance database.

The position of Senior Reporting Analyst will be responsible for financial reporting and management of finance data across the NMG Consulting group. The successful applicant will also work closely with the NMG business stakeholders to ensure financial reporting accuracy to support the achievement of strategic and commercial objectives and growth targets.

This position will suit a self-motivated individual who possesses strong data analysis skills, excellent attention to detail and can work well within a small finance team. A positive and enthusiastic approach is essential, along with the ability to converse and influence successfully with colleagues at all levels, including senior management.

KEY RESPONSIBILITIES

Success in this role will see the following achieved:

Financial data analysis and Reporting:

• Maintaining the monthly management reporting files
• Revenue reporting including liaising with senior internal stakeholders
• Maintaining employee service line allocations
• Maintaining the finance databases and dashboards
• Updating the monthly Power BI reports
• Ensuring the accuracy of accounting data is in-line with Company policies
• Administrator for timesheet system
• Administrator for employee expenses system
• Stakeholder management
• Reflecting the NMG Values - Collaboration, Curiosity, Go for it! and Make it Count – in all that you do

YOUR EDUCATION AND EXPERIENCE

• Degree qualified in Accountancy or Finance
• A relevant background with at least 3 years working experience
• Advance Power BI experience
• Advanced skills in Excel and Word
• Team player
• Positive & enthusiastic approach
• Excellent time management skills
• Good written, communication and interpersonal skills
• Ability to proactively deal with senior management
• Strong attention to detail
• Able to meet tight deadlines and work well under pressure in a fast-paced environment

If you are interested in this role and meet the criteria, please apply directly to: https://nmgconsulting.peoplehr.net/Pages/JobBoard/Opening.aspx?v=225171e5-d3c5-457d-94a7-3f6ba26eba8f

ABOUT NMG

The NMG Group is a global advisory and intermediary firm focused exclusively on the financial services sector. Established in 1992, NMG has enjoyed rapid expansion internationally and now has over 800 employees in 18 cities worldwide. Our guiding principle is to always ‘Find a Better Way’.

NMG Consulting is a leading multinational insurance, reinsurance and investments consultancy, integrating consulting, insights and analytics. Our consultants provide strategy consulting, insights, analytics and actuarial services to financial institutions including banks, insurers, reinsurers and fund managers.

We are constantly evolving and the range of work that we do challenges and expands our peoples’ knowledge at lightning speed. Our flat, team-based structures encourage participation from all experience levels – everyone is encouraged to contribute, regardless of their role. We advocate hearing different points of view, collaboration and constructive debate.

We are looking for a Senior Dietitian / Dietitian to join the team.

As a Senior Dietitian / Dietitian, you will apply the science of nutrition to promote health and well-being, improve the dietary habits and to manage various medical conditions of our clients in the community and across all our service settings, in a transformative and sustainable way.

Responsibilities:

• To manage clients’ nutrition related diseases using medical nutrition therapy across SLEC’s services:Evaluate clients’ nutritional and dietary needs in accordance with established protocols.
  Create an individually tailored nutrition treatment plan.
  Confer with care team to coordinate medical and nutritional needs, make recommendations for tube feedings and/or oral nutrition supplements.
  Evaluate the nutrition treatment plan through regular follow-up to determine the achievement of goals and outcomes. Able to Adjust the plan as necessary.
  Maintain appropriate patient records and departmental statistics as required.
• Plan, develop and implement health and nutrition education activities or programmes to the community (including clients, caregivers, and the general public) to promote wellbeing and health.
• Conduct or participate in community outreach activities related to health promotion.
• Develop and update nutrition education materials and resources for the client, carers, general public, and community health service providers.
• Collaborate with healthcare professionals and support multidisciplinary health programmes focusing on nutrition education/activities.
• Assist with catering tender evaluation.
• Co-ordinate and manage the catering for the centres, including liaising with caterers.
• Plan, review, and develop menus, including implementation of therapeutic diets where relevant.
• Assist with the monitoring of food quality, upholding hygiene standards and assist in the compliance with regulatory food standards.
• Contribute to staff training on food hygiene, food portioning and/or food preparation.
• Contribute and participate in Dining Culture Programme.
• Conduct dietary, nutritional, and epidemiological research, including meal satisfaction and outcome.
• Participate in nutrition research studies; draw conclusions and make recommendations based on research data and findings.
• Analyse current clinical knowledge, standard of care, and research to improve patient care, and the nutrition service offerings.
• Review current literature regularly to ensure advancements in nutrition care are incorporated into nutrition practices and protocols.
• Provide consultation and evaluate food service systems to ensure adherence to nutritional guidelines in care facilities.
• Provide nutrition consultancy and/or dietetic services to nursing home facilities.
• Provide menu review and endorsement services to caterers serving care facilities.
• Assist with budget planning, project revenue, productivity, and establish financial targets and objectives.
• Contribute to reviewing, assessing, and creating community nutrition care policies guidelines, procedures, and department policies/work instructions to achieve cost containment and improved patient outcomes.
• Contribute to reviewing clinical plans and workflows for community services.
• Assist with any other administrative and operational duties as required.
• Represent the department at meetings, and/or conferences as required.

Job Requirements:

• Degree in Dietetics OR Degree in Nutrition with Post-Graduate Diploma in Dietetics OR Master’s in Nutrition and Dietetics recognized by the Singapore Nutrition and Dietetics Association (SNDA).
• Fresh graduates may apply.
• Relevant clinical experience in healthcare settings with Dietetic services advantageous.
• For senior dietitian: minimum 4 years of relevant clinical experience in healthcare settings with Dietetic services (with 1-year supervisory capacity preferred).
• Registered dietitian at the Singapore Nutrition & Dietetics Association (SNDA) or any recognized Dietitians Association is advantageous.
• Team player with excellent interpersonal skills and ability to work independently.
• Ability to communicate in Mandarin, Malay or dialects will be advantageous.
• Good analytical, presentation, and public speaking skills.

At Singapore GP, we see digital design as visual storytelling that engages and informs. We are looking for a highly creative digital designer who can create effective visual communication digitally. Our ideal candidate will have expert knowledge of current design software and skilled with every step of the creative process from concept to the final deliverable. The designer should be able to take direction from written or spoken ideas and convert them into a design that connects and must have the ability to take a project from ideation to completion.

Responsibilities

• Work on a wide range of projects using various computer software to visualise and develop graphics that meet event goals

• Design graphics for a variety of uses: brand campaigns, website refresh, mobile app graphics, emailers, social media graphics, video and motion graphics for social media and event usage, etc.

• Translate and adapt creative direction into high quality design including adapting assets to various digital platforms

• Work independently and cooperatively on multiple projects to meet deadlines on simultaneous projects

• Collaborate and brainstorm with the creative and marketing teams to deliver innovative digital solutions that align with brand standards and brand identity

Skills & Qualifications

• Minimally a diploma in digital design, graphic design, art or similar discipline

• Proven experience in digital design with a strong portfolio

• Minimum 6 years’ experience with Adobe Creative Suite including After Effects, Premiere, Figma, Illustrator, Photoshop, MailChimp

• Excellent time management skills for meeting deadlines in a fast-paced environment

This is for a contract role from January to October 2025. Interested applicants please send in your CV to [email protected] by 31 January 2025.

WHO WE ARE:

Build. Scale. Sustain.

PALO IT is a global technology consultancy that crafts tech as a force for good. We design, develop and scale digital and sustainable products and services to unlock value across the triple bottom line: people, planet, profit. We do the right thing, and we do it right. We're proud to be a World Economic Forum New Champion, and a B Corp-certified company.

• We are small enough to care locally, big enough to deliver globally (5 continents, 18 offices, +650 experts from +50 nationalities)
• We are robust and resilient (100% independent and 0 debt)
• We are entrepreneurs and passionate experts: We invest in what we believe genuinely and work as a collective intelligence
• We are positive, courageous, caring, doers and committed to excellence

YOUR ROLE:

The Senior Data Engineer will work on acquiring, storing, governing and processing huge sets of structured / unstructured data. You will bring a vision of the big data solutions landscape for choosing optimal architecture components to use for these purposes as well as a set of data engineering skills for implementing enterprise data foundations such as data lake. Finally, you will work closely with other PALO IT experts in Data Intelligence, Research, UX Design, Digital Technology and Agile teams to enable intelligence in the digital mesh of our clients and deliver big impact to them.

YOUR RESPONSIBILITIES:

• Design, implement, and maintain robust and scalable data pipelines to ingest, transform, and process structured and unstructured data from various sources.
• Build and manage data warehouses and data lakes, implementing efficient data storage and retrieval mechanisms. Design data models that support business requirements and analytics use cases.
• Leverage cloud platforms (e.g., AWS, Azure, GCP) to design and deploy scalable data infrastructure, optimizing for performance, cost-effectiveness, and reliability.
• Implement data quality checks, validation processes, and data governance frameworks to ensure data accuracy, integrity, and compliance with security standards.
• Continuously monitor and optimize data pipelines and infrastructure to improve processing speed, reduce latency, and enhance overall system performance.
• Work collaboratively with data scientists, analysts, and other stakeholders to understand their data needs, provide technical expertise, and deliver solutions that meet business objectives.
• Support business users by implementing data presentation layer including data visualisation using tools like Tableau, PowerBI etc.
• Stay up-to-date with emerging technologies and industry trends in the big data and data engineering space, evaluating and implementing innovative solutions to improve data processing capabilities.
• Support the definition and optimization of underlying data infrastructure

WHO YOU ARE:

• You hold a Bachelor's, Master's, or Ph.D. degree in IT, Information Management, and/or Computer Science with at least 6 years of experience.
• Good knowledge of the big data technology landscape and concepts related to distributed storage/computing
• Experience with big data frameworks (e.g. Hadoop, Spark) and distributions (Cloudera, Hortonworks, MapR)
• Experience with batch & ETL jobs to ingest and process data from multiple data sources
• Experience with NoSQL databases (e.g. Cassandra, MongoDB, Neo4J, ElasticSearch)
• Experience with querying tools (e.g Hive, Spark SQL, Impala)
• Experience with Power BI
• Experience or willingness to go in real-time stream processing, using solutions such as Kafka, AWS Kinesis, Flume, and/or Spark Streaming
• Experience or willingness to learn about DevOps and DataOps principles (e.g Infrastructure as Code, automating different parts of the data pipeline)
• High-level understanding of Data Science concepts and methodologies (how models are built, trained, and deployed)
• You are passionate about technology and continuous learning comes naturally to you

We will be prioritizing applicants who have a current right to work in Singapore, and do not require sponsorship of a visa.

MORE ABOUT PALO IT:

We’re eager to adapt to change, learn from our experiences and move to meet our planet’s urgent needs. We are continuously taking action to:

• Become a climate net-zero company
• Attain 50% of revenue from projects with a positive impact
• Train 100% of our workforce on impact
• Achieve B Corp certification among all our offices across the globe
• Continuously measure & improve employee happiness

Our clients are amongst the world's most successful companies. We innovate with both established Fortune 1000s, SMEs and start-ups who aim to make an impact, become global leaders and address the world's most complex challenges.

What We Offer

• Stimulating working environments
• Unique career path
• International mobility
• Internal R&D projects
• Knowledge sharing
• Personalized training

For more on our team culture and benefits, check out our careers page.

PALO IT Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Palo IT SG does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Palo-IT.

Your personal data will be processed for the purposes of managing Palo-IT’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Job Description:

• Formulate real-world problems into practical, efficient, and scalable AI and Machine Learning solutions.
• Develop and implement machine learning algorithms, models, and computational systems; design and build scalable data pipelines to support model training and production with DevOps & MLOps.
• Customize and apply Deep Learning and Gen AI models for various use cases based on business needs, data availability, system, and infrastructure requirements, including edge devices and High-Performance Computing (HPC).
• Engage in research and development of new AI and high-performance compute algorithms, models, and simulations, along with their applications to solve complex problems.
• Work with large-scale datasets and utilize data preprocessing techniques to ensure high-quality input for training and production.
• Implement and maintain efficient data storage and retrieval mechanisms for models and knowledge using appropriate tools.
• Justify the value of model approaches in solving business problems.
• Collaborate with teams from both business and technical sides, including users, use case representatives, business owners, engineers, architects, and UI designers, to achieve end-to-end project goals and integrate into production.
• Design and develop AI and machine learning systems, leveraging existing cloud AI services as appropriate.
• Stay up-to-date with the latest AI trends and technologies, and apply innovative solutions to business problems.
• Provide guidance and mentorship to junior team members on AI/ML best practices.
• Engage with clients to understand their business needs and provide expert guidance on AI/ML strategy and implementation.
• Build and maintain strong relationships with clients, acting as a trusted advisor for their AI/ML initiatives.
• Tailor AI/ML solutions to meet specific client requirements and industry standards.
• Support business development activities by identifying opportunities for AI/ML projects and contributing to proposal development.

Job Requirement:

• Master’s or Ph.D. in Computer Science, Statistics, Mathematics, or a related field. An MBA is a plus.
• Strong understanding of AI and machine learning principles.
• Proficiency in programming languages such as Python, R, or Java.
• Experience with AI frameworks and libraries (e.g., TensorFlow, PyTorch, scikit-learn).
• Knowledge of big data technologies (e.g., Hadoop, Spark).
• Familiarity with cloud platforms (e.g., AWS, Azure, GCP).
• Strong analytical and problem-solving skills.
• Excellent communication and collaboration skills.
• Experience in a consulting role, engaging with clients to deliver AI/ML solutions.
• Relevant certifications in data science, machine learning, or project management (e.g., PMP, AWS Certified Machine Learning Specialty, Google Cloud Professional Data Engineer) are a plus.
• Candidates with exceptional experience will be considered irrespective of years of experience.
• Min. 8 years of experience in AI/ML computational science or related roles.
• Extensive experience in designing and implementing large-scale AI/ML systems.
• Proven leadership skills with experience in managing large AI/ML teams and complex projects.
• Strong strategic thinking and the ability to align AI/ML architecture with business goals.
• Experience in mentoring and developing junior team members.
• Demonstrated ability to drive innovation and apply cutting-edge AI/ML technologies to solve business problems.
• Significant experience in consulting, with a track record of delivering successful AI/ML projects and building long-term client relationships.

Responsibilities and Duties:

· Manage Scheduling and Calendars: Oversee and coordinate the CEO’s calendar, ensuring efficient time management and prioritization.

· Meeting Coordination: Plan, organize, and coordinate internal and external meetings chaired by the CEO, including Board, Executive committee and Committee meetings.

· Document Management: Prepare, organize, and manage documents for meetings and other executive functions.

· Minutes and Follow-up: Record accurate meeting minutes and liaise with stakeholders to ensure timely follow-up on action items.

· Office Administration: Handle all administrative arrangements, ensuring smooth daily operations of the office.

· Communication and Correspondence: Manage communication on behalf of the CEO, including drafting and responding to emails and other correspondence.

· Information Gathering and Presentation: Compile relevant information and create high-quality presentations as needed.

· Event Management: Collaborate with internal and external stakeholders to coordinate and manage events.

· Additional Duties: Undertake other responsibilities as assigned to support the CEO and office functions.

Job Requirements:

· Minimum Diploma in Business Administration or equivalent;

· Preferably with 8 years of relevant experience in Administration and Secretariat support, preferably from the healthcare industry;

· Proficient in MS office;

· Able to manage stressful situations and to use sound judgement and initiative, particularly as it relates to handling sensitive and/or confidential information;

· Excellent and effective written and oral communication skills, problem-solving skills, time management skills; attention to details

Responsibilities:

Media and Public Relations:

· Collaborate with the Manager to develop and execute the annual media advocacy plan.

· Identify and research media outlets, producers, editors, and reporters for media outreach.

· Draft press releases and organize media events to secure media coverage.

· Facilitate media interviews and attend to media and public inquiries promptly.

· Support marketing and publicity efforts for fundraising projects.

Autism Advocacy and Public Education

· Working with colleagues in SAAC and caregivers, to strategize and execute SAAC’s advocacy efforts for persons with moderate-to-severe autism, including working with other agencies in the Autism Network Singapore to further the interests of persons with autism

Content Creation and Distribution:

· Develop, write, edit, and produce engaging content for various channels (website, social media, marketing collaterals).

· Participate in the production of corporate collaterals, including service brochures, newsletters, and videos.

Digital Marketing and Communications:

· Work collaboratively to manage website development and maintenance, including performance analysis.

· Handle social media platforms, responding to inquiries to engage stakeholders and increase awareness.

Brand Management:

· Ensure consistent and relevant communication of the organization's brand across all internal and external channels.

· Oversee publicity campaigns to maintain brand identity and guidelines.

Administration:

· Contribute to the establishment and management of a media library and archives.

· Assist in daily news monitoring, event reporting, and content compilation.

· Assist in managing events and campaigns, including email invitations and responses.

Other Duties

· Undertake other ad-hoc duties as required

Requirements:

• Meticulous, highly motivated, and resourceful team player with a positive attitude in problem solving and analytical skills
• Good organisational skills, careful attention to details and result-oriented
• Team player with strong inter-personal skills who can rally and mobilise people around a central mission.
• A passion to serve in special needs sector, and being resilient with a start-up mentality

Education and Experience:

· Bachelor's degree in marketing, communications, digital media, journalism, or a related discipline.

· 2 to 5 years of corporate communications and/or marketing experience.

· Strong written and verbal communication skills in English and preferably a second language.

· Proficiency in storytelling, photography, videography, and video editing.

· Active presence on social media platforms and updated on ongoing trends.

· Proficiency with relevant communication tools, software, and platforms, such as Adobe Illustrator, Final Cut Pro, content management systems, and social media management tools is an added advantage.

· Ability to handle multiple priorities in a fast-paced environment with tight timelines.

Apart from a competitive pay package (relative to the social sector), the successful candidate can look forward to working closely with a team of mission-minded, passionate and forward-looking colleagues in the Development team to constantly advance SAAC’s mission.

Duties & Responsibilities

1. Counselling Students

a. provide direct counselling intervention for students in the College Section, and,

where needed, in the High School Section

b. lead the Case Management Team to provide timely support and intervention for

students who need counselling

c. conference with staff, parents and external professionals / agencies on students

being counselled, and conduct home visits where necessary

2. Working with Staff

a. collaborate and advise school counsellors to formulate suitable counselling and well-

being approaches for the students under the care of the unit

b. engage teachers in managing students with academic, behavioural, and emotional

issues

c. provide and source for counselling training & other workshops for staff to strengthen

their affective skills

d. collaborate with relevant staff teams to set up upstream prevention strategies e.g. in

areas of CCE

3. Working with Parents

a. engage parents in managing students with academic, behavioural, and emotional

issues

b. conduct and/or coordinate workshops for parents to align their expectations with the

school’s and to strengthen their parenting skills

4. School Duties

a. provide counselling support in the event of school emergencies as a member of the

Caring Action in Response to Emergencies (CARE) team

b. monitor the counselling data in college section and provide school leaders with timely

information

5. Any other duty as assigned by the Reporting Officer, Deputy Principal or

Principal

The School Counsellor’s expertise and primary duties are to provide counselling services to

the school. However, the School Counsellor is also an integral member of the Student

Development Team, and would be actively involved in the programmes pertaining to

students’ affective development.

Requirements

• Graduate qualification in counselling, counselling psychology or clinical psychology
• Preferably a registered counsellor and/or clinical supervisor with the Singapore
• Association for Counselling (SAC) or a registered psychologist with the SingaporePsychological Society (SPS)
• A minimum of FIVE years of professional counselling experience and competent in case management, and critical incident management
• Proficient in professional counselling approaches and tools to help clients with diverse issues and conditions
• Experience in working with young adults, preferably in a school setting
• Experience in working in a multi-disciplinary team and conducting or facilitating continual ProfessionalDevelopment training for staff is advantageous
• Strong organisational and multitasking skills, with the ability to prioritise and manage multiple tasks and responsibilities.

Job Purpose

The role of the Accounts Receivable is to ensure payments received for goods and services, and records these transactions accordingly. It also includes securing revenue by verifying and posting receipts, and resolving any discrepancies.

Responsibilities

Senior/Accounts Officer duties and responsibilities are as listed below. Note that the list is not comprehensive and related duties and responsibilities may be assigned from time to time.

The Senior/Accounts Officer shall be assigned duties in Shared Services:

• Processing and sending out invoices;
• Posting of incoming receipts entries;
• Reporting all daily work-related activities;
• Following very specific and strict deadlines;
• Generating reminder letters and Statement of Accounts to customers;
• Investigating and solving customer complaints and queries;
• Being on the look-out for delayed or missed payments and other such irregularities;
• Month-end and year-end closing including preparing journal entries and posting;
• Reconciling and following up for outstanding items on clearing accounts, debtors’ aging and bank reconciliations;
• Communicating/liaising with customers, Business Units, auditors and statutory bodies;
• Ensuring compliance with the company’s policy and procedures;
• Preparing quarter GST reports;
• Participate in system enhancement testing;
• Administrative and other ad-hoc duties as assigned.

Qualifications & Work Experience

• Minimum Diploma in Accountancy
• Relevant working experience in a Shared Services environment preferred

Skills

Technical skills include:

• Good working knowledge of SAP would be an advantage.
• Good numerical and Excel skills

Generic skills include:

• Meticulous in carrying out work orders
• Able to meet tight deadlines and work in a fast-paced environment with a penchant for improvements
• Able to work under minimal supervision
• Good communication skills

We regret that only shortlisted candidates will be notified.

Responsibilities:

• To carry out typical consultancy QS scope of works for projects including but not limited to the following:-
• Prepares cost estimates during design stage.
• Prepares pre-tender estimates, carry out prequalification exercise, tender and/or quotation documentation, tender/quotation evaluation and award.
• Carry out post contract administration works including contract document compilation, prepare monthly valuations and cost reports, submit RVOs, assess variations and settlement of final accounts with contractor.
• Assess and manage variation orders, prepare interim valuations, cost plans and budget studies
• Assist to advise client on contractual matters where required.

Requirements:

• Degree in Building / Quantity Surveying, Mechanical Engineering, Electrical Engineering qualification
• 8 years experience within pre and post contract in consultancy / Construction environment would be of advantages
• Experience in handling water pump, ventilation, fire drill installation etc
• Individuals of the highest caliber who are confident, driven and with excellent interpersonal skills
• Organized and able to handle stress

The Finance & Operations Senior Executive reports to the company founder and general manager (ex-eCommerce Architect at Razer and ex-Digital Marketing Manager at Unilever) and plays a key role in our financial management, accounting and classroom operations. The ideal candidate would be someone who is comfortable to work independently with accounting or finance qualification and experience with an interest to be exposed on the more strategic aspects of managing finances and accounts as an individual contributor. The individual would also be keen to perform operational tasks up to 40% of the time. This is a hands-on role which requires financial prudence, attention to detail and a degree of self-management for our small and fast moving technology-enabled Education startup in Singapore and Malaysia.

Candidates with an accounting/finance qualification or with office administrator experience of all ages are welcome to apply. Only experienced candidates will be interviewed.

The executive will be involved in:

1. Developing and maintaining financial analysis and reporting activities for the company. Including financial modelling and budgetary controls. (30% of the time)
2. Administering and reconciling all general ledgers, tax documents, payroll and accounts receivables/payables reports. (30% of the time)
3. Systemising the financial workflow processes. (20% of the time)
4. Handling administrative and program operations matters with our vendors. (20% of the time)

Specific Responsibilities (Finance Related)

• Develop and maintain financial analysis and reporting activities for the company. Maintain all financial records and files as per accounting standards required in Singapore & Malaysia (consulting our local corporate secretary).
• Prepare finance reports and account reconciliation reports on a periodic basis.
• Ensure maintenance of the general ledgers in SGD and MYR.
• Prepare tax documents for timely filing of company tax in our Singapore & Malaysia entities with our corporate secretaries.
• Manage account payable and receivable activities.
• Support the annual financial audit processes through the preparation of standard reports as well as other custom reports as requested together with our corporate secretary.
• Administer all payroll activities as well as oversee vendor payments etc via PayBoy, Stripe, Xero & PayPal.
• Reconcile monthly general ledger balance, invoices and claims via our payroll software.
• Assist management in contract administration for vendors, partner organisations, instructors and students.
• Assist management in financial modelling and analysis for strategic planning.
• Identify and resolve invoicing issues, accounting discrepancies and other financial related issues.

Specific Responsibilities (Operations Related)

• Coordinate and manage end-to-end operations for training programs, including scheduling, venue arrangements, and material preparation.
• Stationed at client premise on-site for a period of time for program execution with transport and food allowance.
• Optimise onboarding processes for workshops and programs to ensure a seamless participant experience.
• Use automation tools like Zapier and ChatGPT to improve workflow and service delivery.
• Prepare and organise detailed notes with AI tools
• Update our student guide and onboarding emails
• Provide customer or client servicing support via text or email, ensuring prompt resolution of queries.
• Register participants and submit necessary paperwork for SkillsFuture and HRDF claims.
• Oversee logistical arrangements, including delivery and setup of training materials and equipment.
• Ensure lesson materials are printed and sent to local/overseas post.
• Send timely updates and reminders to participants about schedules, materials, and evaluations
• Assist in tracking program budgets, stationery and ensuring cost-effective use of resources.

OUR CORE VALUES

The following eight values define our culture as a company. This is our TEAM PACT.

• Trust in the team: “Own and share your zone of genius”
• Experiment constantly to deliver impactful results
• Attention to detail (attentiveness)
• Management by context
• Passion for education
• Adaptability and flexibility creates flow
• Curiosity leads to revelations
• Teach and document knowledge for sustainability

BENEFITS

• Work Laptop provided (on-loan)
• WFH budget (one-time)
• Annual Mental Health, Dental and Outpatient subsidy (may also be used to purchase personal health insurance)
• NTUC Association & Lifestyle Membership
• Access to free courses from CuriousCore and CC Learning Partners
• 14 days paid annual leave + 4 days self-care leave
• 14 days paid sick leave
• Hybrid work environment (1 or 2 days in office every week)

* Note: Please share your favourite book and previous short courses attended in your application.

BUSINESS DEVELOPMENT MANAGER Job description

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Duties and Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction

• Conduct research to identify new markets and customer needs

• Arrange business meetings with prospective clients

• Promote the company’s products/services addressing or predicting clients’ objectives

• Prepare sales contracts ensuring adherence to law-established rules and guidelines

• Keep records of sales, revenue, invoices etc.

• Provide trustworthy feedback and after-sales support

• Build long-term relationships with new and existing customers

• Develop entry level staff into valuable salespeople

Requirements and Qualifications

• Experience in customer support is a plus

• Market knowledge

• Good negotiation skills

• Time management and planning skills

• Ability to work well under pressure.

• Knowledge of the latest technology and trends within the industry.

• Good interpersonal skills.

• Strong communication and presentation skills.

• Detail-oriented with strong organizational skills.

• Ability to conduct thorough research.

• Ability to work independently and as part of a team.

• Strong problem-solving skills.

• Willingness to stay updated on industry trends.

• Experience in training and mentoring staff.

• Degree or Diploma or minimum three years relevant work experience

• Able to work early mornings, nights, and weekends

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and every one with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a Manager, Sales - Group (Singapore) to join our team!

As a Manager, Sales - Group (Singapore), we rely on you to:

• Implement all sales activities to maximize business opportunities and revenues in their specific area of responsibility, to achieve and to exceed the segment goals for the Singapore hotels.
• Drives group lead conversion to achieve the set segment sales goals and targets for the Singapore hotels.
• Qualifies prospective clients considering the goals set forth in the sales strategy, negotiating optimum rate for the benefit of the business.
• Sells all facets of hotels in Singapore. In assigned territory, responsible for rooms, catering, food & beverage and other revenues as set out in the hotels’ budgets.
• Implements all sales action plans related to respective market(s) and account portfolio.
• Proactively partners with Business Development team colleagues to source new business from within each assigned market and market segment, generating viable enquiries and converting business always with a view to maximize revenue for the hotels.
• Works closely with the Business Development team in increasing share from existing accounts.
• Actively supports and executes group wide sales initiatives, eg. Special promotions, Sales Missions, Business Development Weeks, Business Closing Week, etc.
• Maintains close liaison with GSOs and STB representatives in assigned territory to solicit new accounts, action inquiries and convert business.

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction

• Conduct research to identify new markets and customer needs

• Arrange business meetings with prospective clients

• Promote the company’s products/services addressing or predicting clients’ objectives

• Prepare sales contracts ensuring adherence to law-established rules and guidelines

• Keep records of sales, revenue, invoices etc.

• Provide trustworthy feedback and after-sales support

• Build long-term relationships with new and existing customers

• Develop entry level staff into valuable salespeople

• Developing goals for the development team and business growth and ensuring they are met.

• Training personnel and helping team members develop their skills.

• Finding and developing new markets and improving sales.

• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role

• Proven sales track record

• Experience in customer support is a plus

• Proficiency in MS Office and CRM software (e.g. Salesforce)

• Proficiency in English

• Market knowledge

• Communication and negotiation skills

• Ability to build rapport

• Time management and planning skills

• BSc/BA in business administration, sales or relevant field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Roles & Responsibilities

· Involved in campaign management, including planning of product promotion, product launches, product listing, campaign follow up etc

· Managing a team of ecommerce specialists including web designers, graphic artists, SEO experts, copywriters, and programmers

· Managing and growing an online store with multiple departments, including marketing, design, customer service, operations, fulfillment, and IT

· Determining which products will be most successful based on competitor offerings and customer preferences

· Managing all aspects of the company’s ecommerce business including inventory, shipping, customer service issues, and taxes

· EDI or API integrations, new item setup, ongoing error handling & escalation to developer resources, etc.

· Assist to develop and implement demand generation plans to grow site revenue

· Liaise with Designer Team on artwork requirements and monitor deadlines for completion

· Responsible for stock inventory accuracy and to address any discrepancy

· Assist Customer Relations department on product knowledge

· Generate analysis and sales reports on regular basis

· Logistic coordination when required

· Prepare and generate purchase orders, invoices and coordinate logistics for B2B operations

· Other duties as assigned

· Flexibility to manage a business that can operate 24/7/365

·

Skills:

· Inventory management

· Customer service

· Data analysis

· Communication

· Operations managers

Requirements:

· Degree or above

• 5 + years of relevant work experience; within a similar eCommerce role
• Management experience in operations, preferable in Grocery retail, including positions of leadership.
• 1- 3 years of experience in working with or developing eCommerce operations systems.
• 1 -3 years experience working across eCommerce project launches and managing project roll-outs
• computer programming languages, website design and coding in Python, PHP, Linux,
• Effective interpersonal and communications skills (verbal and written)
• Proficient in Excel, PowerPoint
• Strong analytical skill
• Identify with company's corporate culture and obey the company's arrangements;
• Demonstrated ability to work in a fast-paced, “self-starter” environment.
• Team player with a positive ‘can-do’ attitude.
• Energetic and enthusiastic – has a sense of urgency.
• Ability to multi-task and meet simultaneous tight deadlines.
• Has the ability to thrive in a challenging environment where priorities often change.
• Passionate about the customer and all elements of the customer experience.
• Flexibility to manage a business that can operate 24/7/365
• A desire to continually learn, improve and go the extra mile
• An attitude of accountability and excellence.