The Job

1. Accountable for the efficiency and effective operations of the Call Centre, its agents and services.
2. Lead the agents in improving customer service, in terms of service delivery, service attitudes, defined service outcomes, achieving service standards and receiving service awards.
3. Lead in reviewing current practices, reviewing resources, utilizing resources well, set targets for the department, set targets for the staff, report regularly to HOD and manage costs well.
4. Lead in using relevant market information to analyse and propose on new services, new processes to improve work, and new ideas on the use of digital technologies.
5. Leverage on relevant information, data, digital enablers, digital tools, technologies to propose improvements in upscaling and upskilling the Call Centre’s ability to deliver and perform beyond its current means.
6. Ensure staff are recruited, trained, coached and enabled to provide excellent service under any circumstances. Ensure the well-being of all staff.
7. Establish and maintain effective working relationships with the many stakeholders’ i.e., departmental supervisors and co-workers, external collaborators, vendors, corporate clients, and the public.
8. Undertake any other duties as and when assigned.

The Person

• At least 2 years of working experience in Call Centre Management / Operations.
• Possess excellent communication skills and service oriented.
• Strong supervisory skills in leading and motivating a team towards achievement of departmental and organizational goals.
• Strong understanding of managing service operations.
• Proficient in relevant digital applications and tools.
• Meticulous in attending to incidents and ability to work with tight deadlines.

Job Highlights

Singapore grown Medical & Surgical Solutions SME

Competitive remuneration package & good benefits

Job Description

In DuoMed, we are passionate about improving patients' lives.

We’re DuoMed, a home-grown leader in the design and supply of medical solutions. We aim to become a Singapore based global corporation providing accessible and innovative medical solutions.

As our high growth momentum continues, we're currently hiring for Product Specialist to join our expanding medical sales team in Singapore! The ideal candidate has at least 2 years of successful Medical Device and Medical Supply sales management experience (Wound Care is a plus!) We offer competitive remuneration package and good career progression opportunities.

In this role you will:

· Identify and maximize sales opportunities in wound management to achieve agreed sales target and to grow the business in accordance to strategy.

· Develop and maintain the Account Plan in order to identify potential volume.

· Network Accounts, mapping and developing contacts with key decision makers and influencers beyond the standard sales call.

· Promote the full range of products to Accounts, to increase sales revenue and to achieve strategic supplier status in these accounts.

· Manage an agreed and balanced number of Key accounts. As projects are realized or become reprioritized, they should be replaced by new opportunities.

· Full consultation and liaison with Sales Managers to ensure that planned activities are in line with and support over all strategies and objectives.

· Support our in-market research, sales calls, training, launches of new products etc.

· Seek market information on competitor activities and products to help shape accurate strategies and marketing campaigns.

· Identify training needs to develop competencies required to improve performance and meet customer needs.

Qualifications & Requirements

· Minimum a Diploma in any field.

· Minimum of 4 years in Product Specialist (Medical Sales) in Hospitals or equal experience in the GPs & Nursing Homes market will be an advantage.

· Strong understanding of the medical industry.

· Excellent communications and relationship development.

· Analytical and independent.

About DuoMed

Founded in 2014, DuoMed is a Singapore base medical device company that is committed to provide high quality products that deliver value and satisfaction to our customers. We research and design, manufacture, and supply medical solutions. Beginning April 2020, we become a HSA licenced and ISO13485 compliant manufacturer of medical devices & consumables.

We specialize in:

Woundcare solutions: DM Negative Pressure Wound Therapy (NPWT) Device & Advance Woundcare Products such as Duofoam Post-Op & Duoflex Border range.

Surgical solutions: including DuoMed OT Surgical Packs, Sanitizers, Masks, Gloves & etc.

We regret that only suitable candidates will be shortlisted for further discussion.

• Assist Principal Project Manager (PRPM)/ Senior Project Manager (SPM)/ Project Manager (PM) in day-to-day management of the contract
• Advise the PRPM/SPM/PM on site quality and safety issues.
• Determine any non-conformances on works
• Liaise with Contractor to rectify any non-conformances and document them properly
• Ensure that decisions on site issues are conveyed to the Contractor within a reasonable time frame.
• Ensure that works are carried out according to specifications, drawings and programme without compromising on quality and safety
• Provide feedback to the PRPM/SPM/PM on quality and safety matters and suggest quality improvement measures for implementation on site
• Supervise installation of instrumentation and monitoring of instrumentation
• Lead a team of supervisors to ensure full time supervision of works on site by supervisor /client

Job Requirement

• Minimum Degree in Civil and Structural Engineering
• Minimum 5 years relevant experience in project/construction environment
• Proficient in relevant software programmes for planning and project work
• Pro-active team player with good analytical and communication skills
• Required to have at least 2 years of viaduct and/or flyover construction experience

• Assist Principal Project Manager (PRPM)/ Senior Project Manager (SPM)/ Project Manager (PM) in day-to-day management of the contract
• Advise the PRPM/SPM/PM on site quality and safety issues.
• Determine any non-conformances on works
• Liaise with Contractor to rectify any non-conformances and document them properly
• Ensure that decisions on site issues are conveyed to the Contractor within a reasonable time frame.
• Ensure that works are carried out according to specifications, drawings and programme without compromising on quality and safety
• Provide feedback to the PRPM/SPM/PM on quality and safety matters and suggest quality improvement measures for implementation on site
• Supervise installation of instrumentation and monitoring of instrumentation
• Lead a team of supervisors to ensure full time supervision of works on site by supervisor /client

Job Requirement

• Minimum Degree in Civil and Structural Engineering
• Minimum 5 years relevant experience in project/construction environment
• Proficient in relevant software programmes for planning and project work
• Pro-active team player with good analytical and communication skills
• Required to have at least 2 years of viaduct and/or flyover construction experience

Job Description:

• Report to the head of finance department.
• Full sets of accounting duties.
• Review monthly accounts.
• Liaise with auditors on statutory audit matters; tax agents/tax authorities on tax submission and tax queries.
• Ensure accurate preparation of the monthly closing and financial reports.
• Responsible for the management reporting, budgeting, and forecasting process.
• Review and enhance the financial management and reporting process.

Job Requirement:

• Hold a bachelor degree in accountancy/ finance or equivalent.
• Minimum 10 years of relevant working experience.
• Good communication and interpersonal skills.
• Bilingual language will be an advantage as we need to oftenly and effectively communicate with overseas stakeholders.
• Have experiences in working in large scale projects.
• 6 days work.

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of customer service

Job Description:

• Handle the entire procurement processes and support workflows, according to the sourcing strategies set.
• Manage the full procurement process, including supplier tendering, selection, contract negotiation, and ensuring timely ordering, delivery, and payment to meet operational needs.
• Build and maintain strong relationships with suppliers and internal stakeholders, promptly addressing any issues related to orders, deliveries, or quality.
• Ensure all procurement activities comply with policies, standards, and regulations while keeping accurate, up-to-date records of contracts, purchase orders, and supplier performance.
• Excellent negotiation skills with the ability to build strong relationships with vendors and manage contract agreements effectively.
• Perform other duties as assigned.

Job Requirement:

• Candidate must possess Diploma or above in relevant discipline.
• Minimum 3 years of experience in procurement preferably in construction/ civil engineering industry.
• Experienced with sourcing and material understanding.
• Have experiences in working in large scale projects.
• Bilingualism will be an advantage as we need to oftenly and effectively communicate with overseas stakeholders.
• 6 days work

Job Description:

• Handle the entire procurement processes and support workflows, according to the sourcing strategies set.
• Manage the full procurement process, including supplier tendering, selection, contract negotiation, and ensuring timely ordering, delivery, and payment to meet operational needs.
• Build and maintain strong relationships with suppliers and internal stakeholders, promptly addressing any issues related to orders, deliveries, or quality.
• Ensure all procurement activities comply with policies, standards, and regulations while keeping accurate, up-to-date records of contracts, purchase orders, and supplier performance.
• Excellent negotiation skills with the ability to build strong relationships with vendors and manage contract agreements effectively.
• Perform other duties as assigned.

Job Requirement:

• Candidate must possess Diploma or above in relevant discipline.
• Minimum 3 years of experience in procurement preferably in construction/ civil engineering industry.
• Experienced with sourcing and material understanding.
• Have experiences in working in large scale projects.
• Bilingualism will be an advantage as we need to oftenly and effectively communicate with overseas stakeholders.
• 6 days work

• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements

Job Description

• Responsible in running the full operations of the café including opening and closing of café
• Lead the entire F&B team, Establish targets, KPI’s, schedules, policies and procedures
• Coaching and training of service staff
• Maintain high level of service standard and cleanliness of café
• Comply with all health and safety regulations
• Building strong rapport with guests
• Handle guest feedback/complaints
• Managed roster of staff including part timers

Job Requirement

• Min 2 year of relevant experience in supervisory role in F&B environment
• Preserve excellent levels of internal and external customer service
• Identify customers needs and respond proactively to all of their concerns
• Good F&B knowledge, knowledge of POS and MS office
• A hands-on person in delivering F&B services
• Creative and positive working attitude
• Work with passion, zest, energy and professionalism

Job Description:

• Report to the head of finance department.
• Full sets of accounting duties.
• Review monthly accounts.
• Liaise with auditors on statutory audit matters; tax agents/tax authorities on tax submission and tax queries.
• Ensure accurate preparation of the monthly closing and financial reports.
• Responsible for the management reporting, budgeting, and forecasting process.
• Review and enhance the financial management and reporting process.

Job Requirement:

• Hold a bachelor degree in accountancy/ finance or equivalent.
• Minimum 10 years of relevant working experience.
• Good communication and interpersonal skills.
• Bilingual language will be an advantage as we need to oftenly and effectively communicate with overseas stakeholders.
• Have experiences in working in large scale projects.
• 6 days work.

• Need to go to Shipyard for meeting and over see all work done at vessels
• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise workers
• Need to chase for payment
• Need to get new jobs

REQUIRMENT

• Proven work experience as Operations Manager or similar role
• Knowledge of organizational effectiveness and operations management
• Experience budgeting and forecasting
• Familiarity with business and financial principles
• Excellent communication skills
• Leadership ability
• Outstanding organisational skills
• Degree in Business, Operations Management or related field
• Prefer someone with Shipyard knowledge

Job Description:

• Handle the entire procurement processes and support workflows, according to the sourcing strategies set.
• Manage the full procurement process, including supplier tendering, selection, contract negotiation, and ensuring timely ordering, delivery, and payment to meet operational needs.
• Build and maintain strong relationships with suppliers and internal stakeholders, promptly addressing any issues related to orders, deliveries, or quality.
• Ensure all procurement activities comply with policies, standards, and regulations while keeping accurate, up-to-date records of contracts, purchase orders, and supplier performance.
• Excellent negotiation skills with the ability to build strong relationships with vendors and manage contract agreements effectively.
• Perform other duties as assigned.

Job Requirement:

• Candidate must possess Diploma or above in relevant discipline.
• Minimum 3 years of experience in procurement preferably in construction/ civil engineering industry.
• Experienced with sourcing and material understanding.
• Have experiences in working in large scale projects.
• Bilingualism will be an advantage as we need to oftenly and effectively communicate with overseas stakeholders.
• 6 days work

Job Description:

• Report to the head of finance department.
• Full sets of accounting duties.
• Review monthly accounts.
• Liaise with auditors on statutory audit matters; tax agents/tax authorities on tax submission and tax queries.
• Ensure accurate preparation of the monthly closing and financial reports.
• Responsible for the management reporting, budgeting, and forecasting process.
• Review and enhance the financial management and reporting process.

Job Requirement:

• Hold a bachelor degree in accountancy/ finance or equivalent.
• Minimum 10 years of relevant working experience.
• Good communication and interpersonal skills.
• Bilingual language will be an advantage as we need to oftenly and effectively communicate with overseas stakeholders.
• Have experiences in working in large scale projects.
• 6 days work.

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

• Strategically manage warehouse in compliance with company’s policies and vision
• Oversee receiving, warehousing, distribution and maintenance operations
• Setup layout and ensure efficient space utilization
• Initiate, coordinate and enforce optimal operational policies and procedures
• Adhere to all warehousing, handling and shipping legislation requirements
• Maintain standards of health and safety, hygiene and security
• Manage stock control and reconcile with data storage system
• Prepare annual budget
• Liaise with clients, suppliers and transport companies
• Plan work rotas, assign tasks appropriately and appraise results
• Recruit, select, orient, coach and motivate employees
• Produce reports and statistics regularly (IN/OUT status report, dead stock report etc)
• Receive feedback and monitor the quality of services provided

Design Project Manager - Bringing Creativity to Life with Efficiency

We are seeking a passionate and experienced Design Project Manager to join our team and lead the successful execution of exciting design projects from inception to completion. You will be responsible for overseeing all aspects of the project, from understanding client needs to managing delivery within budget and timeframe.

A Day in the Life:

• Client Relationship Management:

1. Collaborate with clients to clearly define their design aspirations and translate them into a formal design brief.
2. Facilitate seamless communication between the client and internal design team, ensuring client expectations are met and exceeded.
3. Proactively manage client expectations and navigate through any changes or challenges efficiently.

• Project Planning & Execution:

1. Develop comprehensive project plans using MS Project or similar project management software, outlining key milestones, timelines, and resource allocation.
2. Conduct regular meetings with client and internal teams to ensure clear communication, address design queries, and maintain project momentum.
3. Coordinate effectively with internal designers, landlords, architects, engineers, and other stakeholders involved in the project.

• Procurement & Tendering:

1. Identify and recommend qualified consultants to join the project team through a defined RFP process.
2. Assist the client in the tendering process, responding to technical queries, and clarifying project requirements.
3. Evaluate tender submissions, providing well-informed recommendations to the client for informed decision-making.

• Construction & Handover:

1. Facilitate regular stakeholder meetings throughout the construction phase, ensuring open communication and alignment.
2. Document meeting minutes for future reference and action tracking.
3. Manage client change requests, translating them into clear instructions for the project team.
4. Conduct regular site visits to monitor progress, oversee quality control, and address any logistical concerns.
5. Manage testing and commissioning procedures for project readiness.
6. Coordinate final inspections with landlord, consultants and contractors to ensure project compliance.
7. Prepare punch-lists and diligently follow up with contractors to rectify deficiencies.
8. Manage project close-out, including final accounts, handover documentation (as-built drawings, O&M manuals), and training sessions.
9. Oversee reinstatement and move management activities, ensuring a smooth transition to project completion.

What We Are Looking For:

• Minimum of 5 years of experience managing design projects in the Retail/Corporate industry. Junior candidates with demonstrably strong skills and relevant experience in design management may be considered.
• Proven track record of successfully delivering complex design projects on time and within budget.
• Excellent communication, interpersonal, and negotiation skills in both written and verbal formats.
• Strong organizational and time management abilities.
• Proven ability to prioritize tasks, manage multiple projects simultaneously, and adapt to changing circumstances while maintaining deadlines.
• Proficiency in design visualization software (e.g., AutoCAD, Revit), project management software (e.g., MS Project, Primavera), and communication tools (e.g., Microsoft Office Suite). Knowledge of BIM (Building Information Modelling) systems a plus.
• Experience with design procurement and tendering processes.
• Keen understanding of design constructability, able to identify potential constructability issues early in the design process and collaborate with designers to find solutions. Experience working with contractors and understanding how design decisions impact buildability and cost.
• Working knowledge of construction methods, materials, and regulations relevant to the industry. Ability to oversee construction activities, identify potential quality issues, and implement corrective actions promptly.
• PMP certification and/or LEED accreditation highly preferred. Demonstrates commitment to professional development and best practices in project management and sustainability.

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citibank serves as a trusted advisor to our retail, mortgage, small business, and wealth management clients at every stage of their financial journey. Through Citi's Access Account, Basic Banking, Citi Priority, Citigold and Citigold Private Client, we offer an array of products, services and digital capabilities to clients across the full spectrum of consumer banking needs worldwide.

We’re currently looking for a high caliber professional to join our team as Senior Credit Officer based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

The Credit Maintenance Intermediate Analyst is an intermediate level position responsible for capturing and recording data on credit exposures, obligors and facilities in relevant credit systems in coordination with the Operations - Services team. The overall objective of this role is to coordinate and maintain data quality in credit systems, monitor and report credit exposure, escalate deficiencies and recommend delinquent strategies in alignment with overall credit policies.

Responsibilities:

• Maintain data of relations and facilities in credit system, and enter data accurately in various auxiliary credit systems
• Consult with Relationship Manager (RM), Mortgage Sales Specialists to formalize requests for Mortgage credit facilities or raise other problems to the appropriate organizations for their attention
• Detect revealed trends in the process of limited control to assess the needs of the line of credit, operations, or system problems
• Maintain accurate controls ensuring timely follow-ups for loan applications (new acquisition and repricing)
• Prioritize and process the review of incoming credit applications to verify their accuracy and integrity, interpret them so that they are concise, exact, integral, in compliance with the policy, and register them in the database accurately and in a timely manner
• Aid important portfolios and apply professional decisions when interpreting information and results
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 2-5 years of relevant experience
• Experience in Mortgage underwriting preferred
• Working knowledge of industry standards and practices
• Working knowledge of data analysis tools and methodologies
• Demonstrated analytical skills
• Consistently demonstrates clear and concise written and verbal communication

Education:

• Bachelor’s degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

How You’ll Succeed

Be conscientious and consistent in identifying security vulnerabilities and working with the respective engineering teams and stakeholders to provide sound guidance and remediations. Be a team player, and a keen learner.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Mizuno strongly emphasizes Fair Play, Friendship, and Fighting Spirit, aiming to cultivate an environment where every employee embraces fairness and fighting spirit. We seek to attract adaptable, proactive, and passionate talent to join our team.
As a Regional Logistics Senior Executive, you will play a key role in supporting the efficient and effective management of logistics operations within our organization. You will work closely with other team members to ensure smooth coordination of inventory management, shipment processing, and compliance.

Job Responsibilities

• Develop and implement regional logistics strategies aligned with the overall organizational goals, focusing on cost optimization, efficiency enhancement, and customer satisfaction.
• Collaborate with Sales, Product Team, and Distributors to optimize order fulfillment process.
• Collaborate with warehouses & Factories to ensure compliance and on-time delivery to distributors, facilitate booking of vessel, monitoring, and tracking of shipments.
• Manage day-to-day operations to meet internal and external requirements and to identify opportunities for improvement.
• Generating reports, and maintaining accurate and up-to-date records of orders, shipments, inventory levels, and other logistics-related data. Use data management tools to track and organize information.
• Facilitate clear communication between different teams, such as Business, Finance, and warehouse personnel, to ensure smooth logistics operations.
• Monitor logistics costs, including transportation, warehousing, and handling expenses. Identify cost-saving opportunities without compromising service quality.
• Ensure compliance with legal regulations and company policies.
• Update the SOP periodically whenever necessary.
• Plan effective incident or crisis management initiatives.
• Supervising and guiding logistics team members, delegating tasks, and providing training and support.
• Keep abreast of industry trends, best practices, and emerging technologies in logistics and supply chain management, applying relevant insights to enhance operations.
• Any other ad-hoc duties as assigned.

Knowledge, Skills, and Abilities

• Strong communication skills.
• Ability to manage relationships and diversity.
• Excellent planning, organizing, and coordinating skills.
• Proficiency in analysis and strong problem-solving.
• Mature, responsible, proactive, and a team player.
• 5 years' experience in the field of Logistics.
• Proficiency in Microsoft Outlook, Microsoft Excel (Advanced), Sun System/ SAP experience is a plus.

We are seeking a talented and a motivated Senior Data Engineer to join our dynamic team. As a Senior Data Engineer, you will be responsible for designing, implementing, and maintaining scalable data pipelines and infrastructure to support our data-driven initiatives. You will collaborate closely with cross-functional teams to understand data requirements, optimize data models, and ensure the reliability and performance of our data systems.

Key Responsibilities:

 Design, develop, and maintain robust data pipelines to ingest, process, and transform large volumes of structured and unstructured data from various sources (e.g., Database, API, SFTP).

 Build and optimize data models and schemas to support efficient data storage, retrieval, and analysis.

 Implement data integration solutions to consolidate data from disparate systems and sources.

 Work closely with Data Scientists and Analysts to understand their requirements and provide them with clean, reliable, and well-structured data.

 Collaborate with DevOps and Infrastructure teams to deploy and manage data infrastructure in cloud environments (e.g., AWS, Azure).

 Familiar with the concept of data security to ensure the data pipelines are secured and PII (Personally Identifiable Information) data are encrypted.

 Monitor and optimize the performance, scalability, and reliability of data systems to ensure high availability and low latency.

 Design and develop MLOps production pipelines; provide technical support to data scientists/ML engineers by getting their ML/DL models deployed at scale and meeting SLAs on both cloud and on-premises GPU and CPU instances.

 Develop and maintain documentation, standards, and best practices for data engineering processes and technologies.

 Stay current with emerging technologies and trends in data engineering and contribute to the continuous improvement of our data architecture and practices.

 Explore, evaluate, and champion the introduction of next-generation technologies in the data-ingestion workflow. Participate in project planning and provide technical guidance on cloud architecture for data projects.

Requirements:

 BS in Computer Science or other related discipline is required. Advanced degrees in Computer Science (PhD, MS) are highly desirable.

 Proven experience (3 years) working as a Data Engineer or in a similar role.

 Strong proficiency in programming languages such as Python. Conversant with data structures and algorithm design.

 Hands-on experience with distributed computing frameworks and big data technologies such as Spark, Kafka, etc.

 Proficiency in SQL and experience with relational databases (e.g., Azure SQL DB, AWS Redshift).

 Experience with data modelling, ETL/ELT processes, and data warehousing concepts.

 Familiarity with cloud platforms and services (e.g., AWS S3, AWS Step Functions, AWS Airflow, Azure Data Logic Apps, Azure Blob Storage).

 Experience with setting up SSO using AD and implementing RBAC (Role Based Access Control) for data security.

 Excellent problem-solving skills and attention to detail.

 Effective communication and collaboration skills, with the ability to work effectively in a cross-functional team environment.

 Experience with version control systems (e.g., Git) and CI/CD pipelines is a plus.

Job Description

We are seeking a highly experienced Senior Business Consultant to join our growing team. You will be responsible for providing expert guidance and configuration advice to our banking clients on Temenos products throughout the project lifecycle. This role offers the opportunity to leverage your deep T24 product knowledge and banking expertise to deliver best-in-class solutions for our clients as part of large transformation wealth programs.

We require strong experience in core banking and/or private wealth management, specifically within Temenos T24 implementations. In-depth T24 product knowledge and hands-on experience with one or more of the following T24 modules is a must:

• AA Loans
• AA Deposits
• Payments (TPH)
• Treasury Modules (including specifics like MM, FX, and Swaps)
• Securities and Corporate Actions
• Financial Accounting

Key Roles and Responsibilities

• Partner with banking clients to identify their business requirements and translate them into actionable Temenos/T24 configurations.
• Develop clear and concise specifications (BRDs & FSDs) for custom development, ensuring the development team has a complete understanding of the project goals.
• Analyze gaps between client needs and T24 capabilities, proposing realistic solutions and workarounds that stay within project scope.
• Define and validate customization needs for Temenos products based on agreed-upon business definitions.
• Configure Temenos products through the definition of static and semi-static data, ensuring a smooth core banking system implementation.
• Conduct functional testing to support User Acceptance Testing (UAT).
• Analyze client processes and workflows to recommend best practices for optimizing T24 utilization and maximizing its benefits.
• Conduct workshops and demonstrations to effectively communicate product capabilities to stakeholders.
• Manage communication with all project stakeholders, acting as a single point of contact for end-to-end solutions.
• Provide end-user training and mentorship.

Technical and Professional Requirements :

• Bachelor's degree with a minimum of 8 years of experience in Temenos Solutions Consultancy and Expert Services, ideally in a banking environment.
• Proven experience in T24 Core Banking transformation or Temenos Wealth Suite projects, with a specialization in Private Banking.
• In-depth knowledge of standard banking processes and T24 modules (AA Loans, AA Deposits, Payments, Treasury, Securities, Corporate Actions).
• Strong product knowledge of the mentioned T24 modules is a plus.
• Experience with Trading and Order Management Systems, Trade Settlements, and SWIFTs (advantageous).
• Strong understanding and ability to leverage the Temenos Implementation Methodology.
• Proven track record in delivering successful T24 Core Banking implementations.

Essential Skills:

• Temenos T24 Implementation Experience
• In-depth T24 product knowledge and hands-on experience with one or more of the T24 modules is a must. The modules are AA Loans, AA Deposits, Payments (TPH), Treasury Modules (including specifics like MM, FX, and Swaps), Securities and Corporate Actions, Financial Accounting

Immediate 1 Year Project Renewable assignment for Singaporean to join as Senior Systems Engineer

You should possess 5 -10yrs in security surveillance hardware and software administration, configuration, network design, and troubleshooting to apply

CAT 2A Clearaance is requird in this project

Office hours

Jobscope:

• Work with system architect and pre-sales team to implement security surveillance systems and network infrastructure solutions in-premise and able to articulate and document the solution.
• Analyze, plan, implementation (network, system, infra, applications), testing, and management of a state-of-the-art integrated perimeter, video surveillance and video analytics security system
• Good knowledge and hands on experience working with software and hardware systems in the area of:
  • IP CCTV System
  • Fence Intrusion Detection System (FIDS)
  • Physical Security Information Management System (PSIM)
  • Video Management System (VMS)
  • Data Protection
  • Identify and Access Management
  • Windows Server OS, Linux OS in a virtual environment
  • Virtualisation and Hypervisors
  • Network Monitoring
• Work, liaise and lead inter-disciplinary technical team and stakeholders to design, implement and verify solutions to meet project requirements for performance.
• Works with partners to diagnose and rectify technical issues as well as support preventive and corrective maintenance
• Develop technical implementation timeline with critical path that complements project management schedule.
• Collaborate with respective key vendors/partners to design and review the proposed solution architecture in accordance with standards and policies.
• Understands technical documentation, installation manuals, system drawings and able to orientate construction drawing, floor plan, etc.
• Ensure the project User Acceptance Tests are conducted successfully accordance to requirements
• Proficient in electrical power and good knowledge on power cabling works for on-site works
• Attend customers meetings, report regularly on progress and monitor project progress
• Liaise with customers/consultants/project managers concerning approval of designs, reviews, progress of work, problem solving, etc.
• Determine and define clear deliverables, roles and responsibilities of technical engineers in a project to ensure all are actively working toward established milestones and ensuring work complete on time on schedule.
• Assists maintenance team to ensure System Availability and Reliability meets customers’ requirement
• Conduct Root Cause Analysis of system issue and failures and recommend solutions.
• With knowledge on construction site safety and regulatory requirements
• Understanding of financial reporting, budget tracking, and project cost management
• Attain key certifications for partnership with key vendors
• 24 x 7 standby at times planned only. Not always

Global Payments is a key strength and differentiator for Citi. Our business intermediates and processes flows generated by Corporates, Banks & Financial Institutions and Governments. Within Payments, E-Commerce is a key area of focus with strong growth expected to continue over the next few years. Citi’s Clients operating in this space are Fintechs, Payment Intermediaries and large corporates, who are agile, innovative and always looking for faster, secure and more efficient ways to collect.

Banking as a service is uniquely positioned to provide our clients with a superior client experience, innovative product and solution sets that support their growth plans.

The Team

Banking as a service is growing team; focused on core Product, Product development and E-Commerce commercialization. The team is tasked to design, develop, and deploy Banking as a service solutions that allow our clients to Collect, Hold and Pay; as an end to end service. Thus, enabling our clients to grow digital businesses at scale.

The team manages the end-to-end product management and development process from concept formation to strategy, business requirement, design and development, pilot launch, global rollout, and commercialization.

The Position

Banking as a Service(BaaS) Product Manager – Asia N & S. The Product Manager is a full-time, dedicated position reporting to the Payer ID Global Product Head.

Responsibilities:

• To own, deliver and manage specific product services that are being built as part of Payer ID Engine rollout in the cluster.
• Partner with clients on key issue management, process improvement and development opportunities.
• Redesign and implement services to minimize and eliminate friction to enable digital commerce flows. Work with Technology partners on optimization of present processes.
• Manage Payer ID Engine rollout in the cluster.
• Work with key stakeholders to manage Product related requirements for clients.
• Partner with key stakeholders from AML, Compliance, Sanctions & Legal.
• Partner with operations to ensure key client flows are processed and reported accurately & timely.

Key Skills:

• Must represent their domain area of knowledge, reach back into their function for support and advice as required.
• Good understanding of Payment operations, Technology and second line functions.
• Able to operate in ambiguous environment, adapt to new situations, and work collaboratively.
• Work closely with internal partners from Sales, Relationship, Operations, Technology, Finance, and Compliance (strategic discussions) to deliver results.
• Self-starter, should be flexible to pick up areas that require focus, given the dynamic nature of the Banking as a service.
• Able to manage conversations with senior internal stakeholders and Client’s technology teams.

Experience, Qualifications

10+ years’ relevant product management experience, preferably with a background in managing cross-product relationships in the financial services industry / Fintech / Digital commerce.

• 3+ years’ direct or indirect external client experience is a MUST.
• Experience with digital product strategy and execution is a MUST.
• Prior experience of working with second line partners is a MUST.
• Experience in successful implementation of large, customer experience projects while managing cross functional stakeholders.
• Strong analytical and problem-solving skills to be able to respond quickly and creatively to complex issues.
• Demonstrated ability to self-direct work efforts, meet deadlines, and produce consistent high-quality work.
• Excellent verbal, digital, and written communication skills. Strong presentation skills.
• Bachelor's degree is required. Masters is Good to have.
• Exceptional candidates who do not meet these two criteria may be considered for the role provided they have the necessary skills and competencies

Preferred Locations - Singapore, Hong Kong, Australia

The Underwriter is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.

Responsibilities:

• Develop recommendations to adjust credit policies by analyzing credit and financial performance utilizing statistical scoring, segmentation, regression and simulation techniques
• Implement initiatives to ensure consistency and compliance with credit policies
• Utilize SAS in a UNIX environment to perform risk, financial and data analysis including profiling, sampling, reconciliation, and quality testing
• Prepare risk management presentations for senior management that include analytics on portfolio performance, emerging trends and areas of opportunity
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 5-8 years relevant experience
• Previous experience in credit card risk management or equivalent training and experience preferably in the financial services industry
• Ability to apply credit and risk principles toward business goals
• Demonstrated ability to synthesize, prioritize and drive results with a high sense of urgency
• Must be highly organized and able to work in a fast paced environment managing multiple projects and possess effective interpersonal, organizational and analytic skills
• Extensive knowledge of SAS or SQL programming and literacy with MS Office software required

Education:

• Bachelor’s/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

The Underwriter is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Responsibilities:

• Interface with and support bankers in underwriting requests for commercial credit extensions for new and existing clients with ownership responsibilities for sound credit decisions and compliance with internal procedures/credit risk policy guidelines and standards.
• Prepare a detailed written credit summary of commercial applicants requesting credit by analyzing the business, interpreting the finance need, identifying the strengths and prevailing risk factors and rendering a final credit decision.
• Perform detailed financial analysis on companies, including trend and ratio analysis, and interpret the financial information.
• Perform credit and personal financial statement analysis on individuals, guarantors, and co-borrowers in order to assess repayment capacity based on cash flow statements, tax returns, and statements.
• Perform industry and geographical research and other due diligence as needed.
• Maintain a solid understanding of Citibank products and services - within Small Business/Commercial Banking and the broader organization.
• Maintain compliance with Citibank credit policies/practices and regulatory policies, to ensure business unit is in adherence to the above and receives satisfactory ratings from internal and external auditors.
• Assists business unit goals by continuous identification of process improvements and efficiencies that reduce costs and improve customer service levels. Work with management team on prioritization and implementation of approved actions.
• Provide backup support to Credit Underwriting Group Manager, lead projects and initiatives and mentor lower level Credit Officers as needed.
• Other duties as required to support business unit and company goals.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 8-10 years previous credit authority experience. Prior experience working in a regulatory and compliance policy environment
• Proven analytical skills including the ability to read and assess individual and company financial statements, cash flow, industry/competitive analysis and projections; including complicated business structures with foreign subsidiaries and/or parent organizations.
• Demonstrated knowledge of intermediate accounting theory and its practical application in the credit underwriting process
• Excellent organizational skills, prioritizing capabilities, attention to detail, and the ability to complete assignments within required deadlines in a fast-paced environment
• Effective inter-personal and written/verbal communication skills
• Thorough problem recognition and resolution skills
• Pro-active disposition with ability to work autonomously and within a team Proficient in various spreadsheet and word processing applications (Excel and Word), including the use of graphs and charts and financial analysis software
• Typically deals with complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting needs.
• Requires good analytical skills in order to filter, prioritize and validate potentially complex material from multiple sources.
• Exercises wide degree of latitude and discretion.
• Significant impact on the area through complex deliverables.
• Provides advice and counsel related to the technology or operations of the business.
• Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.
• Solid experience in managing larger mid-corporate or corporate banking client portfolio
• Wide-range of credit experience including but not limited to episodic transactions such as loan syndications, privatizations, management buy-outs

Education:

• Bachelor’s/University degree, Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.