Key Objective

The Executive, Consumer Relations (CROs) of the Consumers Association of Singapore (CASE) are the first point of contact for consumers who seek advice and/or redress for their contractual disputes with businesses. CROs require relevant skills and acumen to handle a wide variety of consumer to business disputes and to assist parties in negotiating an amicable settlement. Consumers may either lodge their disputes online or schedule an appointment to meet the CROs in person.

Core Responsibilities:

Consultation Service

• Review the complaints submitted by consumers, dealing directly with them over the telephone, email, through face to face and online channels.
• Review the contractual documents and provide advice to consumers on their contractual rights, and options to seek redress.

Dispute Resolution

• Handle the disputes, dealing directly with consumers and businesses over the telephone, email, through face to face and online channels.
• Gather, collate and organise relevant documentation.
• Seek to achieve an amicable resolution for both parties through negotiation and mediation sessions in a timely manner.
• Ensure proper filing and prompt closure of all complaints.

Other Roles

• Perform other ad-hoc duties assigned which may include: -
• Generation of statistics and reports.
• Review and analysis of complaint trends and figures.
• Coordination of mediation sessions.
• May be assigned to call centre duties.
• Support and participate in CASE projects and initiatives.
• Other projects and duties as assigned by Management.

Knowledge, Skills & Ability

• Diploma or Degree from a recognized tertiary institution. Law related courses will be an advantage.
• Possess strong communication, diplomacy and negotiation skills. Ability to speak more than one language is preferred.
• Possess strong writing skills.
• Possess sound judgement, analytical thinking and problem-solving skills.
• Meticulous, well-organized and able to handle pressure effectively.
• Keen interest and/or experience in dispute resolution and fair business practices will be an advantage.
• Competence and experience in Microsoft Office, especially Microsoft Excel (Pivot table) will be an advantage.

• Manage and administer all Wellness operations to include, but not limited to, guest service, product quality and innovation, merchandising and revenue generation
• Monitor and develop team performance by providing supervision and professional development, training and coaching, ensure that all associates are highly skilled and professional in their approach
• Ensure the highest standards of service are adhered with a seamless guest service experience
• Prepare, recommend and manage the annual budgets, forecasts, marketing plans and objectives
• Minimum 5 years’ relevant working experience
• Possess excellent guest services skills, professional and sophisticated interpersonal skills
• Confident, enthusiastic and motivational
• Excellent bilingual communication skills
• Strong sense in business acumen and Wellness market trends with leadership potential
• Interested may send in your resume

Job Responsibility:

• Design Management: Oversee architectural design processes to ensure compliance with project requirements and timelines.
  Coordinate with stakeholders, including clients, consultants, and contractors, for design approval and revisions.
  Manage the integration of architectural designs with other disciplines such as MEP and structural engineering.
  
• Project Coordination: Lead the architectural team in planning and executing project deliverables.
  Ensure project adherence to local building codes, regulations, and safety standards.
  Monitor design changes and manage their impact on cost, time, and quality.
  
• Team Leadership: Supervise, mentor, and evaluate the performance of junior architects and design staff.
  Provide technical guidance and foster professional development within the team.
  
• Quality Assurance: Conduct regular reviews of design deliverables to maintain high standards.
  Implement and oversee quality control measures for all architectural outputs.
  
• Client & Stakeholder Engagement: Present architectural proposals and reports to clients and stakeholders.
  Address client feedback and ensure satisfaction through effective communication and solutions.

Job Responsibility:

• Bachelor’s degree in Architecture; a Master’s degree is an advantage.
• Professional accreditation (e.g., Architect Registration) preferred.
• Minimum 8–10 years of relevant experience, including leadership roles in architectural design and project management.
• Excellent leadership and team management capabilities.
• Strong problem-solving skills and decision-making abilities.
• Effective communication and interpersonal skills for dealing with diverse stakeholders.
  

Job Description

• The Contracts/Commercial Manager is responsible for the overseeing commercial and contractual aspects related to the main contract and subcontracts, managing any commercial and contractual risk relating to the project and employ mitigation actions as quickly and effectively as possible.
• Review external providers (i.e vendors and subcontractors) terms of service and project deliverables.
• Provides contractual advisory from the commercial perspective to the project through all stages: construction, subcontracting, completion and hand-over,Provides support to the Quantity Surveyor
• team in the project, monitoring, reporting, planning and coordinating all aspects of their work.
• Proactively engages in continuous improvement and review of existing processes, systems and policies that may support the project’s contract management and administration.
• Advises on all contractual correspondence related to the project, considering commercial impact Identify, assess and manage / advise on contractual risk
• Manages contractual claims, disputes, settlements and resolution
• Communicates effectively with a wide range of stakeholders both verbally and in written notices eg. extension-of-time (EOT) , change order, etc.
• Possesses knowledge in construction/contract law & different standard forms of contracts eg. PSSCOC, SIA, LTA, REDAS, FIDIC, NEC, etc.
• Possesses leadership skills to manage internal and external stakeholders, thinks strategically and critically, exercising judgement after consideration for all aspects.
• Possesses analytical and problem-solving skills.(Is required to work both in Corporate office and/or at project sites.)

Job Requirements:

• Bachelor’s Degree in Quantity Surveying / Construction Management / Civil Engineering or related fields
• Minimum 10 years relevant experience in contract negotiation, administration and/or management
• Excellent communication and negotiation skills, analytical mindset, problem solving abilities, as well as keen interest and motivation in a high growth and entrepreneur environment
• A high level of integrity, dependability with a strong sense of urgency and result oriented

Job Responsibilities

• Prepare detailed cost estimates for construction projects, covering materials, labor, equipment, and overheads.
• Develop and monitor project budgets to ensure costs remain within the approved limits.
• Lead the preparation of tender documents, including bills of quantities, specifications, and contracts.
• Analyze bids from contractors and suppliers, providing recommendations based on value, quality, and cost-effectiveness.
• Negotiate terms with contractors, suppliers, and subcontractors.
• Oversee contract preparation and administration, ensuring all contractual obligations are clearly defined and met.
• Manage contract variations and adjustments to accommodate design changes or unforeseen circumstances.
• Ensure that projects comply with the contractual terms and conditions.
• Conduct interim valuations of work completed by contractors to facilitate progress payments.
• Evaluate and certify contractor and supplier invoices to ensure accuracy before payment approval.
• Prepare final accounts and settlements at the end of the project.
• Work closely with project managers and engineers to determine the impact of changes on project budgets and timelines.
• Lead the resolution of contractual disputes, including claims related to cost overruns, delays, or other issues.
• Negotiate settlements with contractors or subcontractors, representing the client’s best interests.
• Lead and manage junior quantity surveyors and other members of the cost management team.
• Provide guidance, training, and support to team members to enhance their skills and performance.

Job Requirements

• Diploma or Degree in Quantity Surveying/Building or equivalent.
• Minimum of 5 years of experience in the building construction industry in Singapore, preferably with a Main Contractor.
• Experience in HDB Tender/Project is an advantage but not compulsory.
• Experienced in tendering for projects.
• Proficient computer skills, including advanced proficiency in Excel.
• Skilled in project management software.

Job Summary

• To promote an effective quality programme includes identifying, coordinating and participating with relevant departments on quality and patient safety training needs, standards development, design and implementation of audit tools and risk management activities:
• Monitor current healthcare trends in quality, patient safety metrics and performance improvement practices;
• Keep abreast of appropriate regulatory agency requirements related to quality assurance and patient safety standards;
• Responsible for service excellence programmes with a synergistic working relationship with clinical quality;
• To initiate continuous service improvements through constant monitoring / surveys, audits and training.

Job Responsibilities

1. Manage the incidences, customer feedback / complaints and provide timely responses and effective preventive measures;
2. Identify and implement service, clinical quality and patient safety improvements to close service gaps. Measure and evaluate data to determine the ultimate impact of the programs and initiatives;
3. Develop / Conduct training programmes to improve service standards and develop a culture of customer centric services;
4. Maintain statistics on Quality Indicators eg Productivity, Episodes & Unique Beneficiary data, Customer Service Survey Data (including incidents, feedback, compliments, complaints). Prepare documents for management reporting as required;
5. Assist to develop, implement and review policies and procedures relating to quality management functions for standardisation and compliance to quality standards;
6. Maintain an inventory of all policies and procedures within the organisation and ensure compliance to ISO 9001 standards;
7. Work with consultants and internal customers to achieve and maintain certification i.e. ISO 9001; Bizsafe, DPTM, etc.
8. Maintain external correspondences including MOH / AIC, ensure all correspondences are tracked.
9. Timely execution / submission of Service Excellence awards and external awards;
10. Any other tasks as assigned by the Manager / CEO.

Job Requirements

• Minimum Diploma in a relevant discipline, preferably Degree in any discipline
• Minimum 3- 5 years experience in quality management, preferably in the Healthcare industry;
• Have a background in quality assurance, quality improvement, patient safety and/or PDPA;
• Experience in Root Cause Analysis, Failure Modes Effects Analysis would be highly advantageous;
• Knowledge of statutory regulations and guidelines pertaining to all aspects of healthcare;

Job Description:
We are seeking a highly organized and multitasking Admin Manager to join our team. The ideal candidate will oversee various departments and ensure smooth operations and effective collaboration. This role requires excellent leadership and organizational skills to manage multiple responsibilities and teams efficiently.

Key Responsibilities:

1. In-House Sales Department: Oversee and guide the team in generating quotations, Delivery Orders (DO), Purchase Orders (PO), and performing data entry tasks.
   Ensure that the sales team is meeting objectives and following operational procedures.
   
2. QAQC Department: Supervise and guide the team in document and certificate monitoring to ensure compliance with quality standards.
   Coordinate certification audits and maintain high standards of quality assurance.
   
3. Account Department: Review and monitor monthly accounts to ensure accuracy and timely processing.
   Ensure the timely submission of GST, CPF, and other required reports.
   
4. Warehouse Management: Supervise and manage stock in and out procedures, maintaining accurate inventory control and records.
   Ensure efficient warehouse operations, including storage, stock management, and distribution.
   
5. Import and Export Operations: Oversee the management of import and export activities, ensuring timely processing of goods.
   Coordinate with relevant parties for customs clearance, shipments, and logistics.

Required Skills and Qualifications:

• Strong multitasking and organizational abilities to handle various tasks and responsibilities simultaneously.
• Knowledge of in-house sales, warehouse management, accounting procedures, and import/export operations.
• Proven experience in document control, certificate monitoring, and QAQC processes.
• Proficiency in generating quotations, PO/DO, and performing data entry tasks.
• Strong communication skills and the ability to supervise and guide teams effectively.
• Ability to handle pressure and manage deadlines in a fast-paced environment.

Additional Requirements:

• Ability to work efficiently in a fast-paced and dynamic environment..
  

Responsibilities:

• Financial accounting and bookkeeping
• Handle day-to-day financial operations within the company & group (payroll, invoicing, accounts payable, accounts receivable and other transactions)
• Record accounts payable and staff claims and process payment
• Follow up on accounts receivable collections.
• Producing financial reports related to budgets, account payables, account receivables, expenses etc.
• Maintain an accurate record of financial transactions and perform timely reconciliations.
• Use knowledge of local laws to comply with reporting requirements (eg. GST submission).
• Liaise with various internal parties such as key account managers and external parties such as bankers, suppliers, sub-contractors and auditors.
• Conduct variance analysis, identify trends, and provide actionable insights to the leadership team.
• Review consolidation package done by subsidiary companies and report to HQ.
• Any ad-hoc duties as assigned.

Requirements:

• Ideally 5 years of relevant working experience in handing full sets of accounts. Prior experience in project accounting will be an advantage.
• Good interpersonal skills and the ability to work independently as well as collaboratively in a team-oriented environment. Willing to coach and support other team members.
• Meticulous with attention to details and have good organizational skills.
• Positive attitude towards problem solving and ability to think creatively.
• A multi-tasker and learner with self-motivation and integrity.

Working Location: Senja Care Home

The Senior Operations Support Executive (OSE)/Assistant Manager (AM) assists in nonclinical administration and support operations to manage the Care Home facilities and a team to run daily administrative, operational, logisitics, maintenance, safety and security activities required to deliver the required resident services to the healthcare team and residents of the Care Home. The Senior OSE/AM supports the Centre Director/Manager
and Chief Operating Officer (COO) in managing the various support operational services, as decribed in the next section, in an effective and efficient manner in accordance to stipulated service level standards.

• Deliver all support services of the Care Home and maintain targeted performance standards.
• Plan, coordinate and manage the various operational support services in providing day to day operations & administration, procurement & logistics support, cleaning, maintenance, safety and security services.
• Facility Assistants in supporting facilities management, food provision, laundry services, equipment maintenance, logistics, fire safety requirements, general administration support, provision of transport arrangements, and procurement of equipment and services.
• Work with and manage the outsourced vendors and ensure that their performance is up to stipulated service standards.
• Assists the CM to supervise and work closely with the following staff:
  1. Facility Assistants and / or outsourced vendors to ensure and upkeep the
  cleanliness of the general and common areas of the Care Home premise(s).
  2. Appointed maintenance contractors to provide proper and regular maintenance of all furniture, fixtures and equipment in the Care Home premise(s).
  3. Security staff or outsourced vendors to ensure physical security of the Care Home premise(s).
  4. Facility Assistants (Laundry) to ensure and maintain the proper laundering, folding and delivery of resident-related linen, clothing, curtains; maintenance of machinery, and coordinating of transport services to ensure timely exchange and delivery of soiled/clean linen. This includes management of drivers (if any).
  5. Healthcare/Facility Assistants or outsourced food vendors to ensure kitchen cleanliness, and the safe and proper management and handling of food in the kitchen.
  7. Handyman to ensure simple defects are rectified properly, safely and in a timely manner. 8. OAA/ MSW/ Finance Exec/CCR Exec to attend to internal / external customers’ enquiries and feedback.
  9. OAA to provide general administration include stationary supplies, office
  administration support
  10. Relevant staff on workplace safety and fire safety requirements to ensure compliance to organization and national requirements.
• Ensures proper maintenance of administrative records, general stores, office equipment and stationery. This includes tagging, tracking and management of inventory.
• Adheres to the procurement protocols for the procurement of equipment, supplies, etc, including preparation of the documentations required for procurement process, taking delivery and entering invoices for claims purposes.
• Assists to collate monthly duty roster for the respective section within the operations department.
• Leverages on the Integrated Healthcare Asset Management (IHAM) system to manage FM workflow and the company’s assets.
• Collates operational statistics and assist in the preparation of reports.
• The Assistant Manager will lead the team and be accountable to the Centre
  Director/Manager in ensuring that the above-mentioned operations are carried out effectively and efficiently.
• The Assistant Manager will lead the team and be accountable to the Centre
  Director/Manager in ensuring that the above-mentioned operations are carried out effectively and efficiently.
• The Assistant Manager will also be involved in tender projects and the preparation of reports.
• Takes on ad-hoc functions/projects and assist the Centre Director/Manager or COO in other duties as required.

Requirements:

• Degree. Candidates with Diploma can be considered if previously equipped with more than 3 years relevant operations and corporate experience performing similar functions.
• Knowledge of security operations, facility management, fire safety and work place health and safety.
• Applicants for the AM position should also have corporate experience in managing budgets, managing teams, preparing and making PowerPoint presentations, using Excel for data management and analysis, preparing reports, and developing tender documents (including specifications and evaluation criteria).
• Applicants for the AM position should be confident in their writing ability.
• Proficient in Microsoft Office applications.
• Meticulous with an eye for detail.
• Good communication skills and able to work with others.

Job Responsibilities

• Prepare detailed cost estimates for construction projects, covering materials, labor, equipment, and overheads.
• Develop and monitor project budgets to ensure costs remain within the approved limits.
• Lead the preparation of tender documents, including bills of quantities, specifications, and contracts.
• Analyze bids from contractors and suppliers, providing recommendations based on value, quality, and cost-effectiveness.
• Negotiate terms with contractors, suppliers, and subcontractors.
• Oversee contract preparation and administration, ensuring all contractual obligations are clearly defined and met.
• Manage contract variations and adjustments to accommodate design changes or unforeseen circumstances.
• Ensure that projects comply with the contractual terms and conditions.
• Conduct interim valuations of work completed by contractors to facilitate progress payments.
• Evaluate and certify contractor and supplier invoices to ensure accuracy before payment approval.
• Prepare final accounts and settlements at the end of the project.
• Work closely with project managers and engineers to determine the impact of changes on project budgets and timelines.
• Lead the resolution of contractual disputes, including claims related to cost overruns, delays, or other issues.
• Negotiate settlements with contractors or subcontractors, representing the client’s best interests.
• Lead and manage junior quantity surveyors and other members of the cost management team.
• Provide guidance, training, and support to team members to enhance their skills and performance.

Job Requirements

• Diploma or Degree in Quantity Surveying/Building or equivalent.
• Minimum of 5 years of experience in the building construction industry in Singapore, preferably with a Main Contractor.
• Experience in HDB Tender/Project is an advantage but not compulsory.
• Experienced in tendering for projects.
• Proficient computer skills, including advanced proficiency in Excel.
• Skilled in project management software.

Job Responsibilities

• Prepare detailed cost estimates for construction projects, covering materials, labor, equipment, and overheads.
• Develop and monitor project budgets to ensure costs remain within the approved limits.
• Lead the preparation of tender documents, including bills of quantities, specifications, and contracts.
• Analyze bids from contractors and suppliers, providing recommendations based on value, quality, and cost-effectiveness.
• Negotiate terms with contractors, suppliers, and subcontractors.
• Oversee contract preparation and administration, ensuring all contractual obligations are clearly defined and met.
• Manage contract variations and adjustments to accommodate design changes or unforeseen circumstances.
• Ensure that projects comply with the contractual terms and conditions.
• Conduct interim valuations of work completed by contractors to facilitate progress payments.
• Evaluate and certify contractor and supplier invoices to ensure accuracy before payment approval.
• Prepare final accounts and settlements at the end of the project.
• Work closely with project managers and engineers to determine the impact of changes on project budgets and timelines.
• Lead the resolution of contractual disputes, including claims related to cost overruns, delays, or other issues.
• Negotiate settlements with contractors or subcontractors, representing the client’s best interests.
• Lead and manage junior quantity surveyors and other members of the cost management team.
• Provide guidance, training, and support to team members to enhance their skills and performance.

Job Requirements

• Diploma or Degree in Quantity Surveying/Building or equivalent.
• Minimum of 5 years of experience in the building construction industry in Singapore, preferably with a Main Contractor.
• Experience in HDB Tender/Project is an advantage but not compulsory.
• Experienced in tendering for projects.
• Proficient computer skills, including advanced proficiency in Excel.
• Skilled in project management software.

The Job

• Overall responsible for budget estimates on tenders, and quotations
• Analyse schedule of rates
• Review technical specifications prepared by technical team/clients/consultants
• Review cost analyses, outline and detailed approximate cost estimates
• Analyse cost plans and detailed budgeting
• Review Cash flow projections, cost checking processes, cost reports
• Advise on payment regimes
• Provide guidance and support to junior colleagues on standard opeating procedures and best practices
• Prepare monthly claim and subcontract payment

The requirements

• Knowledge of building and construction
• Excellent attention to details
• Independent, analytical, meticulous, organized and possess a positive working attitude. Good leadership and communications skills

We are looking for a dedicated application manager to join our IT department and take over the supervision of our network and software applications. The responsibilities of the application manager include identifying the best applications for the business's needs, installing the software, and upgrading and repairing the software as needed.

To be successful as an application manager, you should have a strong working knowledge of computer networking and administration, as well as expertise with computer troubleshooting. Ultimately, a top-notch application manager should have excellent technical skills, attention to detail, and the ability to adhere to deadlines.

Application Manager Responsibilities:

• Analyzing business operations and the business's computer systems and determining which software applications could improve efficiency.
• Making recommendations on whether to upgrade the existing systems or install new ones.
• Leading teams of IT specialists in the implementation and upgrading of network hardware and software.
• Monitoring the roll-out of new software applications to ensure there are no problems.
• Troubleshooting and resolving any problems with business application software.
• Creating and overseeing protocols and procedures for the use of any new software applications.
• Training employees on the use of any new software applications and maintaining a good work atmosphere.
• Managing local area networks, installing and maintaining routers, generating email addresses, and creating passwords and backups.
• Creating, executing, and maintaining company databases.
• Maintaining up-to-knowledge of the latest software developments.

Application Manager Requirements:

• A bachelor's or graduate's degree in programming, computer engineering, computer science, or a related field.
• Experience working as a junior IT specialist.
• Broad working knowledge of computer networking, installation, and administration.
• Experience with database management and project management.
• Excellent technical skills.
• Expertise in troubleshooting viruses and other computer problems.
• The ability to remain up-to-date with the latest software developments.
• Strong leadership, management, and customer service skills.
• Great analytical, problem-solving, and communication skills.
• The ability to handle stressful situations.

Job Responsibilities

• Prepare detailed cost estimates for construction projects, covering materials, labor, equipment, and overheads.
• Develop and monitor project budgets to ensure costs remain within the approved limits.
• Lead the preparation of tender documents, including bills of quantities, specifications, and contracts.
• Analyze bids from contractors and suppliers, providing recommendations based on value, quality, and cost-effectiveness.
• Negotiate terms with contractors, suppliers, and subcontractors.
• Oversee contract preparation and administration, ensuring all contractual obligations are clearly defined and met.
• Manage contract variations and adjustments to accommodate design changes or unforeseen circumstances.
• Ensure that projects comply with the contractual terms and conditions.
• Conduct interim valuations of work completed by contractors to facilitate progress payments.
• Evaluate and certify contractor and supplier invoices to ensure accuracy before payment approval.
• Prepare final accounts and settlements at the end of the project.
• Work closely with project managers and engineers to determine the impact of changes on project budgets and timelines.
• Lead the resolution of contractual disputes, including claims related to cost overruns, delays, or other issues.
• Negotiate settlements with contractors or subcontractors, representing the client’s best interests.
• Lead and manage junior quantity surveyors and other members of the cost management team.
• Provide guidance, training, and support to team members to enhance their skills and performance.

Job Requirements

• Diploma or Degree in Quantity Surveying/Building or equivalent.
• Minimum of 5 years of experience in the building construction industry in Singapore, preferably with a Main Contractor.
• Experience in HDB Tender/Project is an advantage but not compulsory.
• Experienced in tendering for projects.
• Proficient computer skills, including advanced proficiency in Excel.
• Skilled in project management software.

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople

· Developing goals for the development team and business growth and ensuring they are met.

· Training personnel and helping team members develop their skills.

• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

This position is responsible for the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Overall responsible for the administration and operations of several restaurant outlets under one restaurant brand.

• Work with chefs and other personnel to plan menus that are flavourful and popular with customers. Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service.

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions.

• Direct hiring, training, and scheduling of food service personnel.

• He/she is to implement all standardized procedures, rules, and regulations systematically in order to be in line with company standards and policies

• Ensure proper working condition of all outlet equipment and prepare equipment defect list

• Safe keeping of company properties

• Ensure proper daily sales deposit

• Ensure outlet cleanliness upkeep according to NEA requirements

• Investigate and resolve complaints concerning food quality and service.

• Prepare checks that itemize and total meal costs using the Point of Sales system.

• Perform other duties as assigned by management.

REQUIREMENTS

• Min GCE ‘N’ level or equivalent with at least 4-6 years of relevant experience

• Strong communication, interpersonal, and management skills

• Energetic, positive-minded individual

• Able to work independently and in a team

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi’s Wealth brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices. The strategies we create help our clients maintain liquidity while maximizing yields, transact in foreign currency and across borders, and manage fluctuating expenses or cash flow. We are uniquely suited to helping our clients meet their banking needs across regions through our global network.

We’re currently looking for a high caliber professional to join our team as Assistant Vice President, KYC Operations Senior Analyst - Hybrid (Internal Job Title: KYC Operations Sr Analyst – C12) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

• Review submissions submitted throughout the global hubs by junior analysts
• Liaise with internal/external stakeholders to provide exception management reporting and Management Information System (MIS) reporting
• Perform quality reviews and reviews of procedures and processes
• Perform project management responsibilities, including producing project plans, conducting risk analyses and providing weekly updates for senior management, as needed
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• 5-8 years of experience
• Bachelor's degree/University degree or equivalent experience

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Key Responsibilities

* Design and analyze cabin interior and mechanical components in support of aircraft interior modification projects.

* Develop drawings (e.g. LOPA, installation drawings, production drawings, etc), work instructions, procedures and recommendations.

* Develop engineering substantiation reports (e.g. Weight & Balance, Structural, Flammability reports) and Engineering Authorizations (EAs).

* Coordinate with FAA DERs and DARs, EASA CVEs and/or local civil aviation authorities for any necessary assistance and/or approvals.

* Support interior and mechanical aspects of proposal development, customer and supplier meetings including onsite modification technical support.

* Other duties as assigned.

* Temporary assignment travel of up to 3 months in the US and other countries in Asia is required.

REQUIREMENTS

- Bachelor Degree in Engineering (Aerospace or Mechanical Engineering); Experience in related commercial aircraft field either in cabin interior design or technical services would be an added advantage.

- Able to research and analyze Boeing or Airbus documents (e.g. SRM, IPC, AMM, etc.) as well as Original Equipment Manufacturer (OEM) documents (e.g. Service Bulletins, CMM, etc.).

- Able to create engineering installation and assembly drawings using CATIA V5 or INVENTOR and AutoCAD. The candidate should already understand standard engineering drawing convention such as ASME Y14.5.

- Knowledge of aircraft seating, interior components (e.g. carpets, curtains, galleys, partitions, floor and ceiling structures, etc) and décor materials.

- Knowledge of aircraft structures analysis using both Classical and FEA Methods and ability to use FEA software such as ANSYS/NASTRAN an added advantage.

- Knowledge of FAA CFR 14 Part 25 and equivalent EASA CS Regulations.

- Candidates with at least 3 to 5 years of relevant experience will be considered.

Note: Certain AAR job assignments or facilities may require proof of US Citizenship and the ability to qualify for, and maintain, applicable US Defense Security Service Clearances.

Please email your resume to [email protected] or send it to 7 Changi Business Park Vista, #03-01 SooKee HQ, Singapore 486042 and attention it to the Managing Director of AAR Engineering Services – Asia.

Job Description

SIA has multiple positions for generative AI/deep learning experts to drive our AI and data science initiatives.

Key Responsibilities include:

• Member of the in-house AI Center-of-Excellence team that works on challenging problems in advanced AI (including areas on generative multimodal AI, autonomous agent, NLP, computer vision, recommender system), mathematical optimization, game theory, and experimental design.
• Research and develop advanced machine learning algorithms to meet complex product requirements. The scope includes defining hypotheses, executing necessary tests and experiments; evaluating, tuning and optimizing algorithms and methods; and having an eye towards cloud implementation ease, scalability, and robustness in a live customer facing production environment.
• Provide technical direction and guidance to a small and highly skilled team of junior and senior data scientists embedded in Kanban data squads. These squads deliver products/services in generative AI, data science and data analytics to stakeholders in a large number of business units. Serve as a go-to technical expert in your area of AI expertise.
• Work closely with business stakeholders to create impactful and intelligent features/products. Collaborate with other team members including data scientists, data engineers and data strategists. Strategic ownership of all critical end-to-end AI processes.
• Administer/maintain performant cloud and on-premises GPU compute resources that train large ML models and provide inference API microservices in production.

Requirements

• PhD degree related to computer science, machine learning or other AI disciplines is required (consideration will be given to exceptional candidates without advanced degrees).
• Demonstrated intellectual firepower as a rapid problem-solver and tech lead.
• Advanced programming skills in Python. Strong technical skills in algorithm design/analysis, data structure and SQL. At least intermediate-level mastery of functional/object-oriented software development using modern programming languages such as Scala, TypeScript/JavaScript, Java or C# is a must.
• Hands-on proficiency in the use of workflow/map-reduce and stream processing systems such as Spark and Kafka for big-data processing.
• 3 or more years of relevant industry experience as a hands-on technical expert in shallow and deep machine learning, with additional specializations in most of the following areas:

1. Experience in the use of recent proprietary/open-source LLM APIs (such as OpenAI GPT-4, Anthropic Claude 2, Google PaLM 2, or Meta LLaMA 2); software development skills involving multi-agents and prompt engineering using LLM application/data frameworks (such as LlamaIndex and LangChain).
2. Highly conversant with GPU-accelerated deep learning frameworks (such as PyTorch and TensorFlow).
3. Demonstrated ability in rapidly adapting, training and deploying state-of-the-art AI models or services in production based on the latest published research papers and open-source code.
4. Familiarity of Bayesian statistics/inference and Bayesian/causal networks for probabilistic reasoning.

• Significant hands-on experience of AWS, Azure, GCP or other public cloud environment.
• Excellent mentoring, interpersonal and communication skills for working with both technical staff and non-technical business users.
• Experience with Agile/Scrum/Kanban methodologies is a plus.

Duties & Responsibilities:

1. To assist in supervising and coordinating M&E services work and to work closely with other departments to meet the project / tender schedules
2. To execute ELV works in building construction
3. To handle project supervision and documentation
4. To engage and liase with sub-contractors’ submission of method statements, drawings, materials, samples, and work progress etc.
5. Required to attend progress/site/meeting as and when required
6. Compliance with all necessary standards, code of practice and safety regulation
7. Handle any other ad-hoc duties and tasks assigned

Requirements:

1. Degree in Mechanical/Electrical Engineering or Equivalent
2. Minimum 5 - 10 years of relevant working experience
3. Proficiency in MS Office (Word, Excel and PowerPoint)

The Trustworthy LLM/AI project is looking to hire Research Assistants / Senior Research Assistants. Each researcher will contribute in at least one of the following:

1. Research on automated vulnerability discovery (e.g., via Fuzzing) in IoT (Wireless) networked systems;
2. Research on IoT honeypot and threat intelligence.

Qualification & Experience:

• Bachelor's / Master's degree in Computer Science, Computer Engineering, or related field.
• Demonstrated expertise in software testing and/or software security and/or applied machine learning.
• Track record of strong R&D capability, with publications at leading cybersecurity conferences and/or journals.
• Working knowledge of the C/C++ or Python programming language.
• Working knowledge in binary analysis and code reverse engineering is advantageous.
• Familiarity with 5G and Wireless Networking is advantageous.

PlayFACTO @ Junction 10 is looking for experienced and passionate Student Care Teachers to join our team! Positions are available immediatly for the right candidates.

PlayFACTO School is the leading student care provider in positive holistic education and after school care for students of P1-P6. As a Student Care Teacher with PlayFACTO, you will help develop student’s hearts and minds using our unique positive education framework, daily enrichment programmes, and guided assistance of each student's Primary homework assignments.

If you are a passionate educator looking for a fun and engaging environment where you can help your Primary students develop high calibre character and educational foundations for their future, we'd like to hear from you!

Come JOIN US and make difference in student’s lives at PlayFACTO @ Junction 10!

Roles and Responsibility (Student Care Teacher)

• Delivery and presentation of lesson content to children
• Supervision of primary school children (primary 1 to 6) to ensure completion of daily homework
• Ensure safety and timely transfer of children from school to student centre when/where required
• Ensure safety and wellbeing of children at all times
• Regularly communicate with parents and guardians regarding children’s progress and behaviour
• Fetching of students from nearby schools when/where required
• Administrative work (sales, collection of fees, and collection of forms) and upkeep of centre premises.
• Any other ad-hoc duties as delegated by Centre Head

• Requirements (Student Care Teacher):
• Minimum 1-2 years of experience in education/student care/classroom experience, preferably at the primary level
• Preference given to candidates with Professional Certificate/NiTEC/Diploma/Advanced/Higher/Graduate Diploma in Linguistics/Languages, Education/Teaching/Training or equivalent
• Able to guide students in primary school subjects
• Possess excellent work ethic and professional integrity
• Exhibit a positive attitude when faced with challenges
• Love children and the learning process
• Possess a passion for working with and nurturing children

Benefits (Student Care Teacher):

• Competitive salary commensurate to each teacher’s qualifications, experience, dedication, and skill in the classroom
• Growth opportunities
• Full academic/operational training provided
• Yearly internal Professional Development courses and opportunities for external Professional Development
• A happy and positive work environment!

Does PlayFACTO sound like a good fit for you? Please apply here or send your resume via WhatsApp to 9832 2996 or to [email protected]

Please include in your resume your educational background, your work history, details of your last work experience and 1 referee that can provide a review of your previous job performance.

Please note that only short-listed candidates will be notified for interview.

Join us as a Strategy Advisor on our APJC (Asia, Pacific, Japan, China) Strategy team under Dell Client Solutions Group in Singapore, to do the best work of your career and make a profound social impact.

What you’ll achieve

This team is an In-house consulting and Business development team that helps the executive leadership of the Client Solutions Group define the near- and long-term strategy for Dell’s APJC PC and Global Display and Dock business. We are looking for a visionary thinker who will be responsible for:

• Working in teams to deliver projects using issue and data analysis, problem solving, and communication
• Creating/crafting/driving strategies for Dell's approach to target markets using qualitative and quantitative research
• Identifying new business and business model opportunities
• Conducting competitor assessments and evolution of profit pools
• Evaluating new product/market business opportunities
• Developing global partnerships and alliances
• Conducting strategic M&A target assessments
• Working cross-functionally with internal customers/colleagues including product, sales, messaging, technology, and research groups; and external partners including retailers, suppliers, and third-party providers

The candidate will be located in Singapore.

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

• Very strong understanding of business strategies and drivers
• Demonstrated skills in fact-based analysis, presentation, and interpersonal interaction

Essential Requirements

• Masters Degree with deep understanding of current technology trends and markets
• Expert problem solving and quantitative analytical skills (i.e., strong with data and numbers)
• Highly skilled with Power Point and Excel
• Flexibility to quickly adapt to new challenges
• 5+ years of experience

Desirable Requirements

· Top tier strategy consulting experience, or work in a comparable corporate strategy group

· Private equity experience

As a machine learning engineer in the ML Platform team, you will contribute to various aspects of our machine learning infrastructure, including LLM evaluation, compute layer setup, image generation, and large-scale inference. Your expertise will be instrumental in developing and optimizing our ML pipelines, ensuring scalability, and supporting the data science community.

This is a 12-months contract, we have multiple headcounts for LLM Engineers specializing in (image generation, LLMs, Ray)

Responsibilities:

• Develop and Optimize LLM Evaluation Pipelines: Design and implement robust and scalable pipelines for evaluating the performance of large language models. Leverage your expertise in Ray to distribute evaluation tasks efficiently.
• Implement Evaluation Metrics and Benchmarks: Develop and integrate a comprehensive suite of metrics and benchmarks to assess LLM performance across various tasks and domains.
• Analyze and Interpret Evaluation Results: Perform in-depth analysis of evaluation results to identify strengths, weaknesses, and areas for improvement in our LLM models. Communicate findings clearly to stakeholders.
• Deliver High-Quality AI Infrastructure Solutions: Design and develop the infrastructure to support Ray for distributed data processing and model training. Develop using GitOps to ensure the reproducibility of the system's cloud infrastructure on different Kubernetes clusters.
• Develop Observability Solutions for Ray: Develop and integrate monitoring and alerting within the monitoring stack powered by Datadog, Prometheus, and Grafana. Contribute to the creation of runbooks and DevOps guides.
• Support the Data Science Community: Work with the product team to socialize Ray's use and support users in running their jobs on the Ray clusters. Document and help users onboard to new platforms.
• Develop an Image Generation Platform: Set up a configurable and scalable image generation platform. Ensure it has the functionality of tools like ComfyUI, but scalable to allow for parallel generation and fine-tuning of new models.
• Build Customization for Inference: Design and develop the infrastructure for large-scale batch and real-time inference using state-of-the-art GenAI models. Integrate observability into system performance, queues, and overall cost into the platform. Build customization to support diverse models, fine-tuning, and different workload priorities.

Requirements:

• Expertise in LLM Evaluation: Strong understanding of LLM evaluation methodologies, metrics, and benchmarks. Experience with evaluating LLMs for various tasks (e.g., text generation, question answering, summarization).
• Proficiency in Distributed Computing: Experience with distributed computing frameworks like Ray or similar technologies for scaling LLM evaluation.
• Solid Python and ML Skills: Strong programming skills in Python and experience with machine learning libraries and tools.
• Kubernetes and Cloud Infrastructure: Experience with deploying and managing applications on Kubernetes. Familiarity with AWS.
• In-Depth Knowledge of ML-OPS: Solid understanding of distributed computing for data processing. Knowledge of Ray is preferable, but other frameworks, such as Dask, Modin, Beam, Horovod, and Deepspeed, are also valued.
• Good DevOps Background: Experience with Infrastructure as Code (IaC) such as code with Terraform preferred. Previous experience with GitOps solutions like ArgoCD is preferred. Good knowledge of Helm and Kustomize is also valued.
• Understanding of Image Generation Models: Experience with image generation models such as stable diffusion and flux. Bonus if you know ComfyUI.
• Understanding of ML Inference: Experience with ML inference using LLM and other generative models, especially in optimizing for performance.