About the Role

Our influencer proposition covers the full spectrum of influencer work, from celebrities all the way to business professionals or micro-influencers, and you will be directly responsible for the ideation, project management and execution of influencer marketing campaigns across this spectrum for our wide range of consumer brands.

We are looking for a inspired social & influencer marketing fanatic who understand the role Influencers play in Asian culture and help our brands to partner with these creators to communicate with our audiences.

We need someone who is social native and thinks influence-first, engrained in social culture and always on top of the latest channels, formats and trends where influencers, celebrities KOL’s dominate our feeds. You will champion the role Influencers play in social society and understand the power, and responsibility, to communicate, shape and support our audiences in both exciting and -importantly- ethical ways to make real impact.

Influencer Relationship Management will play an integral role in your experience, and working with influencers to co-create content to a brief is second nature.

As social becomes even more integral to full funnel strategy for client, social-selling has become more integral than ever. A social campaign execution manager who has experience in influence-first social-selling, whether its working with a creator-economy built brand, influencer branded products, TikTok shop direct sales or affiliate program development, experience showcasing real result is now a must for any modern brand.

What You’ll Do

• Responsible for the day-to-day running of influencer campaigns, from identification and implementation, overseeing and reporting.
• Actively contribute to the Influencer strategy: recommend objectives, targets, action plan, calendar and budget
• Recommending & executing social-selling and affiliate-marketing strategy to showcase results for clients.
• Aligning and collaborating with media, PR, social, brand activation, digital and all other stakeholders – internal and external to deliver best in class campaigns for our clients.
• Identifying and nurturing client appropriate talent opportunities and nurturing relationships to help deliver the influencer program for clients.
• Maintain and build and successful client relationships with the team, selling in ideas and content streams in quick turnaround and high-pressure situations.
• Be able to present creative and sell content solutions to internal stakeholders and new and existing clients.
• Responsible for managing the influencer database and ensuring this is kept up-to date.
• Stay up-to-date with cultural/social trends and customers’ views and attitudes.
• Assists in the development of and participation in promoting our influencer offering across the business.
• Supports on additional projects as required – such as new business pitches, market reviews and competitive trends.

What You’ll Need

• Passion for influencer marketing with a minimum of three years’ experience in the field of social & influence (Either B2B or B2C)
• Be able to demonstrate experience in building consistently productive relationships.
• A recognition of the cultural nuance of marketing across Asia Pacific with experience in some markets outside of your own.
• Deep-rooted & organic understanding of social trends and newest influencers, contributing content yourself to help your understanding of content creation mechanics and follower of relevant social news & trends.
• Have used Influencer & social tools & tech.
• A creative outlook with the ability to achieve the full potential from projects, keeping abreast of and utilising new industry developments and technology.
• Some experience of integrating social media & influencer in a multi-channel campaign activity.
• Self-motivated, action-oriented and ambitious with a positive "can-do" attitude
• Optimistic & excited to contributed to the future influence across APAC
• Proud to put Asia’s experience in social selling on the global map.

About Us

• AfterShip is an automation platform that empowers eCommerce retailers to create and manage the world’s best online shopping experiences. Powering the tracking of over 4.4billion order shipments for 17,000 eCommerce retailers like Etsy, Harry’s and Kylie Cosmetics, AfterShip is a pioneer in post-purchase solutions and eCommerce AI. We deliver innovative, industry-leading SaaS solutions, including email automation, SMS marketing, smart product recommendation, shipment tracking, returns management, AI-predictive delivery estimates, and so on.
• Our strong product market fit, prioritizing solving real problems for our customers, has resulted in a strong growth trajectory for the company. We secured a 66 million dollar Series B in 2021.
• At AfterShip, we are building a diverse and high-performing culture that encourages collaboration and experimentation on a global scale. Even as a company with over 10 years under our belt and 450 AfterShippers across our 8 global offices, we embrace a dynamic and agile approach to our work.
• We operate with a flat team structure, where you will have opportunities to contribute your ideas and take ownership over your work to create meaningful impact for the business and the customers we serve. If you’re looking for a vehicle to achieve your professional goals and work alongside fantastic teams, we invite you to join us.

What You’ll Do:

• Drive the implementation of product services such as company selection, product recommendations, computational advertising, and risk control.
• Gain a deep understanding of recommendation systems, advertising business, and risk control. Propose solutions tailored to the characteristics of existing business scenarios, optimize rules, strategies, and models continuously to enhance user experience and business metrics.
• Develop the user portrait system for both B-end and C-end users within the company. Implement these systems in personalized recommendations, advertising, precise marketing scenarios to improve core business metrics.

Who We’re Looking For:

• Bachelor's degree or above in Computer Science, Data Mining, Machine Learning, or related fields preferred. Strong algorithmic and programming skills required.
• Minimum of 5 years of experience in recommendation systems, advertising, user profiling, or related fields, with at least 1 year of team management experience.
• Proficiency in common machine learning algorithms, data mining, computational advertising, search ranking. Familiarity with machine learning models such as xgboost, FM, deep learning, LR, neural networks.
• Prior experience in large-scale personalized recommendations, search, computational advertising, user profiling, risk control is advantageous. Experience with deep learning-based recommendation systems is a plus.
• Strong research capabilities, preferably with a track record of publishing high-quality papers at top conferences in NLP/recommendation/search domains.
• Possess strong data sensitivity, meticulous logical thinking, data insight abilities, effective communication skills, and the ability to handle pressure.

Security Requirements

• Employees shall consciously comply with the company's information security rules and regulations, consciously protect the company's internal information, and strictly prohibit the disclosure of any information about the company without permission.
• Employees shall participate in various forms of information security awareness training organized by the company promptly as required to meet the information security capability requirements stipulated by the position.
• Employees should take the initiative to report any suspected information security incidents. If employees violate the company's information security regulations, they will be held accountable or punished in accordance with the relevant internal formulation.

Are you ready to unleash your potential?

At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.

We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society’s biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices.

Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals.

We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions.

Ready to unleash your potential with us? Join the winning team now!

Work you’ll do

As a Senior Manager in the team you will work closely with the Directors and Partners to play a key role in making a difference by really influencing and shaping the strategic development of the team. You will also have the commercial experience necessary to build and develop significant new business opportunities for the Firm, focused on the development of senior client relationships within Oracle. In doing so, you will build a level of eminence in the marketplace that gives you the platform to support the Firm’s growth ambitions over the long-term, as well as building high-performance teams around you to support these growth plans.

As a Senior Manager, you will be responsible for:

• Leading Oracle Consulting projects to drive global digital transformation. In addition, Managers should undertake practice development and business management activities to help grow the Oracle practice as well as aligning to an industry to exploit depth of knowledge and professional experience

• Leading several multi-disciplinary work streams of Consultants, Senior Consultants and Managers to deliver against client objectives in a variety of industries.

• You will be continually encouraged to devise innovative solutions to help our clients maximise the value of their data assets by helping them transform data into insight. You will also assume real ownership of projects and key stakeholders at executive levels as you help them execute their strategy to build an efficient analytics organisation, processes and supporting technology.

• Design and develop tailor-made solutions, strengthen our presence in the market, identify revenue-generating opportunities and get involved in proposal writing, pitch presentations, etc.

• Build global trusted relationships with key clients

Your role as a leader:

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Senior Manager cross our Firm are expected to:

• Establish a strong leadership brand by inspiring others through passion, integrity, and appreciation.

• Create opportunities to drive impact by leveraging each person’s strengths to build high performing teams.

• Apply deep knowledge of trends and activity to drive continuous improvement and build lasting relationships across a diverse network.

• Translate and communicate broader strategy into a convincing team vision and goals, in order to align the team and sets priorities to achieve objectives.

• Actively contribute to building the talent pipeline by championing a talent experience that attracts, develops and retains top talent and high performing teams.

Requirements

• Bachelor’s or Master’s degree in Accounting, Finance, Economics, Information Technology, Supply Chain Management or related degree;

• 13-16 years of relevant experience in Consulting or similar Industry and have experience in Oracle Fusion Cloud (Supply Chain) across all module: Procurement, Manufacturing, Inventory, Cost, Warehouse or Order Management.

• Oracle certified is preferred.

• Track record in managing the successful delivery of large, complex programmes / engagements on time and within budget across Southeast Asia.

• Ability to manage senior stakeholders effectively and manage complex and diverse client scenarios, focusing on high quality and delivery through others even in high pressured, time critical situations.

• Track record in account development, business and relationship development and the ability to identify and act upon opportunities to build and develop Oracle practice footprint, including commercial and financial management of projects

• Possess strong facilitation, analytical skills, communication skills in English and have natural ability to influence others.

• An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite to fit to our short-term and long-term project assignment.

Due to volume of applications, we regret that only shortlisted candidates will be notified.

Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.

Job Purpose

You will be part of the Regional Agency/FA and Bancassurance team to actively develop new client acquisition to support our affluent and HNW business growth, specifically on regional wealth.

The Job

· Develop and execute strategic plans to identify, introduce and acquire high-value, high net worth clients to GE, leveraging professional networks and relationships to drive referrals and expand GE client base. Primary market focus to be China, India and ASEAN.

· Lead and collaborate with agency partners to provide and deliver a total wealth management experience to new-to-company clients, ensuring seamless onboarding and proactive management.

· Facilitate and support customers’ purchase journey via licensed financial representatives within assigned agency team.

· Takes ownership and accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.

· Ensure that transactions are compliant with governing laws and ethical standards, and comply to all applicable policies and procedures

· Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.

· Highlights any potential concerns /risks and proactively shares best risk management practices.

Our Requirements

· Minimum 5 years of proven track record in sales acquisition or business development experience in the high net worth space.

· Tertiary Education, preferably Bachelor’s degree.

· Exceptional new relationship building skills

· Possess a sharp business development focus and demonstrative innovative approaches.

· Able to anticipate client requests/needs and resolves queries in a timely manner.

· Highly driven and positively motivated.

· Effective communication and interpersonal skills.

· Polished and mature to handle affluent market segment

· High level of integrity, takes accountability of work and good attitude over teamwork.

· Takes initiative to improve current state of things and adaptable to embrace new changes.

· Determine and define project scope and objectives

· Predict resources needed to reach objectives and manage resources in an effective and efficient manner

· End-to-end project delivery experience

· Track project costs in order to meet budget

· Engage all stakeholders, develop and manage a detailed project schedule and work plan

· Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress including financials

· Manage contracts with vendors and suppliers by assigning tasks and communicating expected deliverables

· Utilize industry best practices, techniques, and standards throughout entire project execution

· Monitor progress and make adjustments as needed

· Measure project performance to identify areas for improvement

. Knowledgeable in both Software/ Application and Infrastructure

· Experience in Agile environments and proficiency with Jira and Agile methodologies are necessary for carrying out the responsibilities of a Scrum Master.

· Must be able to work as an individual contributor.

. Good Communication and leadership skill

Your career at NTT DATA Business Solutions

Empowering You – to feel our passion for SAP / Analytic Solutions / ServiceNow

As NTT DATA Business Solutions, we are more than just a company. We are a team of innovative and passionate people who specialize in creating value-added SAP and Analytic solutions and guiding our customers on their journey to becoming intelligent businesses. We focus on SAP Consulting, SAP Development, Data Analytics, ServiceNow, Managed Cloud Services, Application Management Services (AMS) & Technology and beyond.

Our success is based on TOGETHERNESS, INNOVATION, TRUST, and SUSTAINABILITY – this is the heart of our corporate culture.

As part of the global NTT DATA Group, one of the top 10 IT service providers worldwide, we stand for our open and sustainable acting. More than 15,000 employees from 64 nations in over 30 countries show that diversity is integral to our DNA and that we live tolerance and respect every day.

People are the key to our success. We believe that every individual can make an important contribution and are therefore constantly on the lookout for talented people who can actively strengthen our team.

Are you ready to break new ground?

Responsibilities:

· The company is growing, and we are looking for a Business Manager that will be responsible for the development and implementation of Sales /Marketing strategies across the country. The purpose of the role is to sell the annual sales quota for the country with the right mix of licence, services IP and maintenance to deliver on the annual revenue and EBIT budget with the following key responsibilities:

· Financial Performance:

· Meet or exceed sales quota by region and revenue streams

· Increasing market share in existing markets and maximize new business development opportunities

· Meet or exceed cost management and operational performance as agreed in Sales budget through monitoring and controlling the Sales Team performance, taking responsibility for profit and loss including cost management of investment in Presales and Solutions to budget

· Deliver Sales revenue and profit forecasts that are accurate and on time

· Identify and implement actions to address any variances to budget

· Communicate regularly with the leadership on revenue performance

· Ensure the desired balance between licence sales and services sales is maintained

· Develop and implement sales strategies that ensure that balance align with business strategies

· Sales Excellence:

· Proactively participate and contribute to organizational development

· Work with peers to ensure sales and delivery teams work effectively together

· Deliver operational improvement plans that ensure delivery of strategy

· Build a consistent sales & marketing framework across all geographies, products and service offerings.

· Exploit the true value of a combined approach to brand building, lead generation and sales conversion

· Develop & execute Marketing Strategy to support & underpin annual business goals

· Set annual sales strategy in line with business goals

· Identify potential improvement areas in internal performance or solution offerings to market and where appropriate, recommend and manage the implementation strategy

· Identification and exploitation of target sectors

· Develop innovative approaches to support lead generation

· To work closely with the consulting business to ensure smooth delivery to customers and customer satisfaction

· Leadership:

· Support Consulting Manager(s) in the sales/uplift of general services that are delivered by consulting

· Implement a strong culture of discipline through effective hands-on operational management including half yearly performance reviews.

· Provide coaching, mentoring & training to direct reports to guide them with career planning & development

· Promote a professional environment of timely and open communication to ensure team members are aware of news & changes through regular information sharing meetings

· Demonstrate and uphold company values

· Partnership & Collaboration:

· Deliver sales by creating long term partnerships and to strengthen ongoing business relationships

· Work collaboratively within the NTTD Group to maximise opportunities

· Manage relationship with business partners and principal partners across the country

· Key Performance Measures (KPM)

· Customer Retention

· Customer Satisfaction

· Sales Quota

· EBIT

· Number of Leads

· Conversion Ratio

Requirement:

· 4 – 10 years’ sales experience (IT / Enterprise sales experience)

· Bachelor’s degree (or equivalent) in Information Technology or related field of study

· Effective Pipeline Management

· Maximizing customer value and customer satisfaction

• Track sales record of Analytics Solutions and SAP Enterprise and Cloud solution
• Track sales record of SAP Enterprise and Cloud solutions, Managed Services
• Must have knowledge of IT Services
• Proven track record of driving profitable revenue growth in applications sales
• Deep technology industry experience

· Excellent people and communication skills

· Developed & managed a geographically diverse team

· Developed & implemented internal processes & procedures

· Developed & maintained alliances & partnerships

· Previous senior leadership experience

· Sales & marketing skills

· Negotiation skills

This role offers an exciting opportunity to be part of an initiative to plan and implement automation of operational processes. The successful candidate will have a comprehensive view of the firm's operations, including booking, confirmations, verification, settlements and failed trade resolution for hedge funds and EAM businesses.

• End-to-end oversight of trade operations
• Opportunity to contribute to automation initiatives
• Comprehensive view of firm's operations

What you'll do:

As a Senior Fund Operations Manager, you will play a pivotal role in managing the firm's operations. Your responsibilities will span across various aspects of investment operations, from managing relationships with service providers to handling daily trade processing and reconciliation. You will also be involved in fund accounting and client reporting. This role provides an excellent opportunity to contribute to the planning and implementation of automation initiatives within the firm.

• Manage and review relationships with service providers such as custodians, brokers, fund administrators etc.
• Handle daily trade processing and reconciliation, follow up on settlement issues primarily in equities
• Oversee corporate actions and cash flow management, prepare payment instructions to fund and firm vendors.
• Perform fund accounting (equalization), review daily, weekly and monthly NAV reports
• Assist in fund and firm audits
• Provide risk management, compliance & regulatory support
• Coordinate new fund launches, liaise with service providers for legal documentation and connecting trading and portfolio systems
• Undertake general office administration tasks

What you bring:

The ideal candidate for the Senior Fund Operations Manager role brings a wealth of experience in investment operations along with strong leadership skills. You are detail-oriented, resourceful, and proficient in Microsoft Excel. Your understanding of equities and related derivative products sets you apart. You possess excellent communication skills and can comfortably work under tight daily deadlines. Japanese language skills at a business level would be an added advantage.

• Degree in a relevant course such as Finance, Business, Accounting or Economics
• At least 5 years of experience in any area of investment operations, with some years in a leadership position.
• Detail-oriented and resourceful approach to work
• Proficiency in Microsoft Excel
• Japanese language skills at business level would be advantageous
• Good understanding of equities and related derivative products
• Excellent communication skills
• Ability to work under tight daily deadlines

What sets this company apart:

Our client is a leading player in the finance industry with a reputation for excellence. They offer an inclusive work environment that values diversity and fosters growth. Their commitment to innovation is evident in their ongoing automation initiatives aimed at streamlining operational processes. This is an exceptional opportunity to join a firm that is not only committed to their clients but also to the professional development of their employees.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

Job Title: Senior Business Development Manager

Location: Singapore (with occasional travel as required)

Reports to: Senior Management / CEO

RESPONSIBILITIES

Business Growth & Strategy:

· Identify, evaluate, and pursue new business opportunities locally and in other SE Asian countries.

· Develop and implement strategic business development plans to drive revenue growth and market expansion.

· Research and identify key market trends, competitor activity, and customer needs to position the company for long-term success.

Client Relationship Management:

· Cultivate and maintain relationships with new and existing clients, including family offices, high-net-worth individuals (HNWIs), and corporate clients.

· Serve as the primary point of contact for key clients, providing personalized service and understanding their specific investment and logistic solutions in precious metals.

Sales & Revenue Generation:

· Lead sales efforts to meet or exceed revenue targets by promoting and selling the company's services.

· Create compelling presentations and proposals to potential clients, showcasing the company’s offerings.

· Negotiate and close high-value deals while ensuring customer satisfaction and long-term partnerships.

Market Intelligence & Reporting:

· Monitor industry trends, market conditions, and competitor strategies to provide strategic insights and recommendations to senior management.

· Regularly report on sales performance, pipeline development, and market insights to senior leadership.

Collaboration & Leadership:

· Work closely with the marketing, operations, and compliance teams to align business development efforts with company objectives and regulatory requirements.

· Collaborate with other departments to ensure smooth onboarding of new clients and seamless execution of contracts.

Brand Representation & Networking:

· Represent the company at industry conferences, events, and forums to enhance the company’s visibility and network with key industry leaders.

· Build a strong network within the precious metals, finance, and private wealth communities to leverage potential business opportunities.

REQUIREMENTS

Experience:

· Minimum of 5 years of experience in business development, sales, or relationship management within the financial services, private wealth, or precious metals sectors.

· Strong track record of achieving sales targets, driving business growth, and building lasting client relationships.

· Knowledge of precious metals markets (gold, silver, platinum, palladium) and financial instruments used for investment in precious metals is an advantage.

Skills:

· Excellent communication, presentation, and negotiation skills.

· Strong analytical and problem-solving abilities.

· Ability to work independently and manage multiple projects and priorities.

· Fluent in English.

· Customer service orientated

· Understanding the precious metals industry's regulatory and compliance standards is an advantage.

Personal Attributes:

· Proactive, self-motivated, and results-driven.

· Strong interpersonal skills with the ability to engage and influence senior-level stakeholders.

· High level of integrity and professionalism.

· Strategic thinker with a passion for developing innovative business solutions.

Kindly submit your resume directly to [email protected]

Foong Siew Hoon (CEI Registration No: R1108953)

Giant Recruitment Pte Ltd (EA Licence 22C0921)

We are recruiting for a multinational developer-owner-operator of real estate products and services across the property value chain. They are listed on the Main Board of SGX and has multiple real estate asset classes in residential, retail, commercial & business parks, industrial & logistics as well as hospitality. The Group has businesses in Southeast Asia, Australia, Europe and China.

As part of the Group Strategy and Planning team, you will be responsible in conducting macroeconomic, real estate, corporate finance research and analysis. You will be adding value by helping to generate actionable insights that deliver value to stakeholders. This role provides exposure to real estate across asset classes and geographies, and analytics in a business context and provides interaction with senior management, internal and external parties.

You will be responsible in preparing and presenting research briefs on topics impacting real estate investment and strategy decision making, including global and regional / country macroeconomic outlook, real estate sector fundamentals and business competitive research.

You will help to deliver calibrated and thoughtful market commentary for the Group’s annual management and board strategy discussions, leadership conferences and external audience, working with business units, help formulate house Views that map out investment, business model and product development implications.

Requirements:

You have a bachelor’s or Master’s degree in Economics, Real Estate, Business Administration or Finance with strong record of academic achievement with at least 5 years of relevant experience in economic, real estate or equity research. Job title and seniority will commensurate with the years of relevant experience.

You possess strong and structured analytical and written skills, ability to connect the dots between market research to business implications, intellectual curiosity, deep sense of ownership and strong attention to detail.

All applications will be treated in the strictest confidence. Personal data provided will be used for recruitment purposes only.

Please apply with your CV in word document format. We regret to inform that only shortlisted candidates will be notified. For other positions related to real estate, please go to https://careers.tri-cap.com.sg/.

EA Licence: 24S2282

​EA Personnel: R1109270

• The role of the Private Banking Senior Relationship Manager (SRM) is to understand client requirements across Non Resident Indian (NRI) customer base, ensure superior service and provide regular updates to the client on financial markets developments and on clients’ portfolios
• Acquire High Net-worth Clients & mine existing relationships across NRI customer base
• Facilitate FCNR/ Indian Rupee (INR) deposits as per the applicable product framework as part of overall asset allocation
• Provide appropriate investment advise to the clients based on their needs and risk profile in conjunction with the house views on various products and asset classes
• Conducting financial need mapping of clients to analyze key parameters including risk profile, asset allocation, investment horizon and liquidity needs
• Construction of customized portfolio proposals for clients through allocation of client funds into products across debt, equity and other asset classes
• Active review and re-balancing of client's AUM through timely buy/ sell/ hold calls triggered by clients' preferred or recommended allocation
• Responsible for striving towards the AUM Growth & Revenue generation from the relationships with ICICI Bank Private Banking - Singapore
• Responsible for ensuring regulatory compliance as laid down by relevant teams/ authorities at all times
• To have a keen understanding and full awareness of, and adherence to, in-country regulatory framework, rules of engagement in the sales and marketing of investment
• Manage Relationship Manager(s) and/ or Customer Service Manager(s) and track their productivity
• Prepare data, presentations and MIS as required by the management on a periodic basis
• Any other relevant task as assigned by Reporting Manager

Job Requirements:

1. Candidate should have 5+ years of relevant banking experience
2. Customer Relationship Management skills
3. Knowledge of Financial Markets & Products (eg: Bonds, Equities, FX, etc.)
4. Knowledge and understanding of Indian banking landscape, India market and macroenvironment

Our client is actively searching for a IT Project Manager to join their team!
If you are a dynamic individual seeking a new career opportunity, read further!

The responsibilities of this role are:

• Lead the planning and execution of project
• Manage project plan, schedule, budget and resources
• Manage project team, stakeholders, vendors and outsourcing contracts
• Monitor and report project status to the project steering committee, stakeholders and team
• Deliver project and system documentation according to the Project Development Methodology
• Form good user relations by cultivating trust and building good rapport with users
• Value-add by providing advice on best practices in using appropriate technology
• Review and improving work processes; facilitate and support users' change management process
• Influence alignment of changes with the overall organisation goals
• Conduct post implementation reviews to gather users' feedback
• Assist supervisor to review and QC team members' deliverables

The ideal candidate will need to have the following qualities and experience:

• Degree / Diploma in Computer Science or IT
• At least 8 years of relevant work experience, with a proven track record and minimum 5 years of hands-on experience as a project manager
• Extensive project leadership / management experience and proficient in project management methodology, techniques and tools
• Certification in Project Management (e.g. PMP, CITPM) preferred
• Experience in business process management (preferably in human resources, financial and procurement administration) will be advantageous
• Good knowledge of software development life cycles and structured project development methodology
• Excellent communication (oral and written), interpersonal, conflict management and negotiation skills
• Strong critical thinking and problem solving skills
• Ability to multi-task and take on concurrent projects

We are partnering with a prestigious energy and infrastructure firm to seek a Senior Account Manager - Data Centre in Singapore. This is an exceptional opportunity for a seasoned sales professional with a proven track record in the data centre industry, ideally as a vendor.

Seniority range: Senior Executive - Senior Manager level.

Responsibilities:

• Forge and nurture strong relationships with hyperscalers and colocation clients.
• Develop and implement strategic sales plans to achieve ambitious sales targets.
• Deliver innovative energy and low carbon solutions to data center end-users.
• Manage all phases of the contract lifecycle, from initial drafting and thorough review to strategic negotiation and final execution.
• Analyze market trends, client feedback, and the competitive landscape to guide strategic decisions.

Requirements:

• Bachelor's Degree in Engineering, Business, or a related field.
• Over 8 years of sales experience as a vendor to hyperscalers and colocation data centers.
• In-depth knowledge of data center infrastructure, power, or utilities industry.
• Proven sales success within Singapore; regional experience is a plus.

If you are interested, please apply with your latest CV. Only shortlisted candidates will be contacted.

China Life Insurance Singapore (CLIS) aims to foster a strong sense of belongings for all employees with people-oriented corporate culture.

Position Objective:

To be involved in areas such as IFRS17 valuation reporting functions, actuarial modelling (liability model/ALS model), as well as, other ad-hoc actuarial projects.

Job Responsibilities:

• Support IFRS17 valuation reporting for production and ensure the financials are in compliance with current accounting standards
• Identify areas of enhancement in IFRS17 valuation reporting to streamline and value add to current production process
• Maintenance and enhancement of both Prophet liability and ALS model for RBC2, IFRS17 and other internal reporting purposes;
• Support IFRS 17 business planning, including but not limited to development of new capabilities/KPIs, analyzing of the financial results, sensitivity testing and optimizing business strategies with forward looking view;
• Drive and provide support to audit matters, as well as, other ad-hoc projects related to IFRS17
• Support to other business units functions, if needed

Job Requirements:

• Bachelor degree in Actuarial Science or closely related subjects, such as Data Analysis and Mathematics
• Minimum 3 to 5 years of working experience related to IFRS17 valuation in life insurance industry
• Technical, sensitive to details, ability work independently and apply critical thinking
• Job title and rank depend on the number of years of actuarial working experience in Life/GI insurance
• Proficient in MS Excel, Macro and Prophet Model coding
• Good communications skills, meticulous and detail-oriented team player
• Must be a member of an actuary association recognized by the Singapore actuarial society and have a good progress in actuarial exams
• Ability to read and write in Chinese will be an advantage
• Fluent in both spoken and written English and Chinese

This is a fantastic opportunity for an experienced commercial Account Development Senior Manager who has prior experience of generating new revenue from existing clients. Taking direct accountability for a cluster of global clients, the Account Development SM combines an excellent knowledge of the FMCG industry and a deep understanding of NielsenIQ products and services. You will be responsible for aligning key customer priorities and insights with NielsenIQ’s capabilities, identifying and converting opportunities to deepen commercial relationships and drive additional revenue.

You will develop and maintain effective relationships with individuals and teams both internally and with the clients, to provide best-in-class NielsenIQ/client commercial partnerships.

We are looking for someone ready to drive positive change, able to challenge wider business processes, and be fully driven by achieving success with the support of the wider industry team.

You will need to engage at all levels and work successfully across a matrixed organization structure, fully leveraging the service model.

Responsibilities

• Individual seller responsible for accelerating organic growth whilst delivering on revenue plans
• Own the commercial relationship with your clients, develop Joint Business Plans and a strong understanding of your clients’ business strategy, objectives and growth opportunities
• Devise a strategic approach with agile and flexible solutions that deliver value to our clients in a profitable way
• Deliver revenue plans by negotiating the renewal of contracts and continuous services with clients
• Identify sales opportunities for NielsenIQ services and solutions to help the client achieve their strategic objectives
• Own and deliver on global contractual commitments with clients
• Build and maintain strong networking and C-suite engagement with key players in the clients’ business, and lead discussions with a wide range of decision influencers and budget owners.
• Partner closely with customer success team to help deliver relevant insights/ thought leadership using NielsenIQ proprietary tools to key clients stakeholders and help drive overall NIQ sales through this engagement
• Partner and develop effective relationships with Market Sales Leaders, Customer Success and relevant teams in the region to enable them to achieve their targets

Job Description:

Team Management:

Lead the work of the application development and maintenance team to ensure that team members' work aligns with project goals, fostering teamwork and an efficient work environment.

Requirements and Project Management:

1. Communicate with business departments to understand business needs and provide recommendations for system development.

2. Develop project plans, budgets, and resource allocation strategies, monitor project progress, and promptly address issues.

Application Development and Solution Design:

1. Drive the branch's self-developed application projects, including but not limited to: requirements gathering, requirements analysis, system design, functional documentation, full-stack development, testing, and production deployment-related tasks.

2. Lead the planning and construction of application system architecture, ensuring the sustainable development of the application system.

3. Organize second-line production issue troubleshooting and provide technical support for existing application systems.

Job Requirements:

• A Bachelor's degree or higher in Computer Science, Information Technology, Data Science, or a related field.
• Bilingual in English and Chinese so as to commmunicate effectively with our Head Office and Chinese-speaking customers.

Work Experience:

At least 10 years of experience in application development, maintenance, and project management within the information technology field. Prior experience working in a bank or financial institution is preferred.

Technical Skills:

Proficient with application development, system maintenace, with experience in managing the application development lifecycle, including requirements analysis, design, development, testing, and deployment.

Proficient with software developing frameworks and mainstream databases.

Project Management Skills:

Well-versed in project management methodologies (e.g., Agile, Scrum, Waterfall) and capable of effectively managing multiple projects.

Leadership and Communication Skills:

Strong team leadership and personnel management skills. Excellent communication abilities, with the capacity to collaborate effectively with both technical and non-technical stakeholders.

Position Summary

SHEIN is seeking a senior product compliance specialist who will be responsible for managing the Company’s product compliance concerns in the APAC (ex-Mainland China) region and working closely with the product compliance functions globally. This will include compliance activities such as enabling market access, reporting compliance trends, managing first party product investigations and recalls, and auditing product compliance on the SHEIN website.

Responsibilities

● Work as an integral part of the legal team to lead comprehensive product compliance standards.

● Ensure product compliance policies and procedures are thoroughly developed, clearly communicated, and implemented effectively by business partners.

● Identify gaps, and close gaps, in the product compliance program.

● Work closely with the product safety and quality control team within the supply chain business and direct business partners as to actions that must be taken to minimise product risk.

● Working in English and Mandarin to provide product compliance standards and other regulatory information.

● Perform other duties as assigned or required to ensure product compliance in the APAC region.

Skills and Qualifications

● A degree in a relevant area (science, law or engineering), as well as a minimum of 10 years of relevant combined experience in consumer product compliance (product safety; regulations research; standards interpretation, guidance, and enforcement actions; technical writing; competitive intelligence services; and / or product recalls). Additional years of relevant work experience will be required for those with unrelated educational backgrounds.

● Thorough understanding of manufacturers, private label retail, third-party platforms, government authorities, industry associations and voluntary standards committees and the roles each plays in product safety and product recalls, in particular for markets such as Japan, Korea, Singapore and Australia.

● Ability to utilise a wide variety of research databases and online resources.

● Ability to interpret regulations and standards and to quickly assimilate and assess new information and develop plans to capitalise or react to these requirements.

● Experience with product recalls in multiple countries preferred.

● Exceptional program and project management skills.

● Ability to influence people and drive projects to completion under tight deadlines.

● Self-starter, entrepreneurial, “roll up your sleeves” attitude.

● Experience and capacity to lead multi-jurisdictional projects and coordinate external advisors.

● Ability to deliver results, both as an individual contributor and as a member of the APAC and global legal teams.

● Flexibility to accommodate communication required across different time zones for collaboration with different parts of the group.

● Ability to make quick decisions while exercising good judgment.

● Have a strong work ethic, attention to detail and sense of professional accountability.

Key Responsibilities

1. Tax Strategy & Compliance Optimization

Identify opportunities to maximize cash flow and minimize the effective tax rate.

Detect tax issues and potential savings through Interim Tax Compliance Checks.

Lead the design and implementation of tax strategies across the region.

2. Tax Issue Management & Capability Building

Conduct local tax education and quarterly evaluations to identify and resolve tax issues.

Facilitate cross-subsidiary collaboration through tax process checks and issue resolution projects.

Establish optimal tax risk management frameworks for subsidiaries.

3. Compliance and Integrity Maintenance

Strengthen the tax risk monitoring system to ensure compliance and issue integrity.

Ensure adherence to the highest tax compliance and ethical standards.

Oversee federal, state, and international income tax returns and related analyses.

4. Process Improvement & Standardization

Develop internal processes within the Asia Tax Center.

Standardize tax issue management guidelines and evaluation processes for subsidiaries.

Ensure continuous improvement of tax-related processes, focusing on efficiency and transparency.

5. Other Responsibilities

Lead tax project planning and implementation.

Act as the primary contact for tax strategy, tax planning, tax compliance, tax advisory, and tax technical training.

Maintain strong relationships with external tax authorities and internal business units.

Lead audits of federal, state, and international tax filings.

Ensure risk management ratings are maintained through effective tax governance.

Requirements

1. Educational Background:

Bachelor's Degree in Tax, Accounting, or Business Management.

Master’s Degree in Business Taxation or a related field (Preferred).

2. Professional Experience, Skills & Competencies:

Minimum 15 years of relevant tax experience in the financial services or related industry.

Strong background in international tax, tax planning, and regulatory compliance.

In-depth knowledge of global tax laws, international tax structures, and compliance standards.

Excellent leadership and project management skills.

Ability to manage cross-functional and multicultural teams across different countries.

Strong analytical, negotiation, and problem-solving skills.

High proficiency in tax management systems and financial reporting tools.

Group Overview

The Value-Added Services team is responsible for the short and long term growth of merchant acceptance for Visa’s existing and new Digital products and services. The team will achieve its success through working with and through its acquiring partners, key merchant partners and the technology firms driving innovation in the market place. This Singapore-based role will require you to be able to service mainly the Southeast Asian markets.

What a Senior Manager Technical Sales and Delivery does at Visa:

The Senior Manager Technical Sales & Delivery role will be responsible for providing technical and functional expertise for our Payments and Fraud Management and prevention platform. This role will also be responsible for consulting with our Clients on Business Processes and recommending Best in Class Payment and Fraud Prevention strategies. The role requires you to lead the pre-sales consultation and solution design discussion of new clients. Supporting client migration plans, developing and refining new solution offerings, and working with internal and external stakeholders to provide an optimal integration experience with the Cybersource and Visa platforms by demonstrating to our clients how our Integrated Commerce solutions can be integrated into their existing infrastructure and business processes while addressing any technical concerns.

You will be required to work closely with regional sales teams, internal operations teams, and product teams to ensure success. The success of this role will be measured on growth of revenue and successfully integrated clients. Candidates should have demonstrated skills in: Sales Engineering, Project Management, Consulting, and presentation/training in complex IT environments. The candidate should be familiar with SaaS solutions related to bankcard/acquiring, payment gateway, payment security, and fraud prevention. The right candidate will have a passion for project management excellence, customer advocacy, and will see this role as contributing to the strategic evolution of our business.

Responsibilities

• Develop tactical and strategic plans to support the needs of new and existing enterprise clients.
• Provide technical, functional and subject matter expertise to our sales team
• Conduct technical presentations and product demonstrations for customer audiences
• Be a lead resource in supporting the preparation and responses for RFPs and RFIs
• Work closely with our Product Management team to maintain technical and functional knowledge of existing and new services
• Identify and work with third party resources as necessary to support client integration needs; down to code level detail
• Project planning, coordination, and delivery of services
• Communication and risk management to senior stakeholders internally and externally
• Drive revenue activation projects with industry standard Project management methodologies
• Consult with Clients for Solution Design & Architectural design
• Design and document custom workflow processes
• Develop and deliver customer, partner and internal training
• Contributing to corporate knowledge and best practices by creating or enhancing documentation and processes.
• Work with internal and client teams to develop integration plans, manage diverse stakeholders, and manage expectations

Why this is important to Visa

The Senior Manager, Technical Sales & Delivery position will be an integral part of our growing Asia Pacific Cybersource sales force. In this role, you will be responsible for working closely with our sales teams in providing technical and functional expertise for our suite of payment and risk management solutions, responsible for implementation and integration of new strategic clients, supporting client migration plans, delivering new solution offerings, and working with internal and external stakeholders to provide an optimal integration and project delivery experience with the Cybersource and Visa platforms by demonstrating to our clients how our solutions can be integrated into their existing infrastructure and business processes while addressing any technical concerns.

Projects you will be a part of:

You will be required to work closely with regional sales teams, internal operations teams, and product teams to ensure success. The success of this role will be measured on growth of revenue and successfully integrated Card Present Processing, Card Not Present Processing and Integrated Commerce clients. Candidates should have demonstrated skills in: project management, and presentation/training in complex IT environments. The candidate should be familiar with SaaS solutions related to bankcard/acquiring, payment gateway, payment security, and fraud prevention. The right candidate will have a passion for Technical Selling, Solution Consultancy, project management excellence, customer advocacy, and will see this role as contributing to the strategic evolution of our business.

Furthermore, you will be at the forefront of Digital payment Systems of the Asia Pacific Markets, Working with Digital Market leaders that shape the landscape of payments. Not only will you be working with Acquiring Banks but also large scale Payment Technology Providers, merchants ,Payment Service Providers, Digital payment providers and market leaders.

This role offers an excellent opportunity for an experienced Transfer Pricing professional, who is client service focused, highly organized and detail oriented, to play a key role in the growth of the Tax business unit. A key member of the management team, your role is pivotal to client experience, to accelerating team success and to overseeing the transfer pricing portfolio for our financial services clients.

Responsibilities

• To advise clients on their Singapore and international tax affairs by helping them understand the pricing implications of goods and services between related parties, as well as providing advice on tax implications of deals.
• Help clients comply with transfer pricing rules and plan comprehensive tax and transfer pricing strategies through the use of Organisation for Economic Cooperation (OECD) guidelines’ and Singapore transfer pricing guidelines’ methodologies.
• Work with our international clients to understand their business model and plan their transfer pricing policies in line with their business models.
• Undertake functional analysis interviews, benchmarking studies and analysing the clients’ issues for transfer pricing documentation purposes.
• Advise planning opportunities to our clients based on the OECD and Singapore TP Guidelines.
• Coordinate with the Mazars global network firms on client issues.
• Project manage regional and/or global transfer pricing projects.
• Manage projects in relation to transfer pricing audits and regional TP projects.
• Working with staff, peers and partners on the delivery of transfer pricing solutions and strategies to multinational clients in the financial services sector in Singapore and globally.
• Lead a team and the process for the functional analysis, industry research and benchmarking studies and to apply information to assess client’s position and develop effective approaches accordingly.
• Lead the team and the process for the advice and preparation of transfer pricing policies and documentation.
• Able to review, provide recommendations on agreements and/or documents of clients for compliance and risk mitigation purposes
• Able to assess and identify (cross business line) business development opportunities, whilst managing transfer pricing engagements.
• Build strong external and internal relationships with clients, networks, teams and across other services.
• Involved in any other ad hoc projects and related tasks as and when required.

Requirements

• Degree in law, finance, tax, accounting or relevant discipline
• Motivated, self- driven and ambitious professionals with at least 5 to 10 years of Transfer Pricing experience preferably in the Asia-Pacific and/or Europe Region and from a professional services firm.
• Preferably with experience in dealing with TP matters with Financial Services Clients and/ or Financial Transactions.
• An SCTP accreditation would be an added advantage.
• Strong leadership, interpersonal and communication skills.
• Familiar with OECD and Singapore TP guidelines.
• Strong delivery management, enforcement of timely execution and on time delivery.
• Proven leadership, project management and analytical skills.
• Proven communication skills, including spoken and written English and Mandarin (an added advantage), and ability to work across all levels.
• Strong team player.

Company Overview:

Traveloka is a leading technology company that provides a one-stop travel and lifestyle platform for customers in Southeast Asia. Our platform offers a wide range of travel-related services, including flight and hotel bookings, activities, attractions, and more. With a mission to empower travelers with seamless experiences, we're committed to pushing the boundaries of technology and innovation in the travel industry.

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description:

Traveloka is seeking an experienced indirect tax professional to join our Tax team as a Senior Manager. Reporting to the VP of Tax, this role will be responsible for working with other Tax team members in driving our business partnering capabilities to proactively support Traveloka’s business expansion efforts, ensuring seamless alignment of tax strategies with overarching business objectives.

The Senior Manager will serve as strategic advisor to business teams, collaborating closely with business teams to understand their business goals, operations, and challenges on a proactive basis. This role will team with cross functional business and stakeholder teams for development and implementation of key strategic tax advice, and facilitate effective communication on tax requirements to all stakeholders.

The ideal candidate should be a motivated self-starter with good business acumen and be able to communicate complex tax concepts in ways that are relevant and meaningful to non-tax professionals. The candidate should have proven experience in international indirect taxes, and have strong collaboration skills to work in partnership with other tax and transfer pricing team members, as well as external tax advisors, to deliver holistic and practical tax solutions. Importantly, the candidate should be comfortable operating in a fast-paced, dynamic environment with a high degree of ambiguity and change, working with a high level of collegiality on projects spanning multiple teams.

In this position, you will:

• Serve as a trusted tax advisor to all areas of our business, building deep and meaningful relationships with all relevant stakeholders
• Management and coordination of all tax business planning and related business enquiries
• Assess business initiatives/enquiries to understand business goals and requirements on a proactive basis for purposes of tax analysis
• Drive standardization and automation of indirect tax processes
• Research and document tax issues, including coordination with external advisors and internal teams, and drafting technical memos/opinions
• Scope impact of new business initiatives on existing processes and systems
• Identify and track planning and policy trends for the geographies we operate in and proactively work with the business on updates required
• Develop commercially viable tax solutions that are consistent and scalable, and ensure projects launch with tax requirements and processes implemented
• Manage the delivery of tax deliverables, coordination and problem-solving across a multi-functional team, including business, legal, accounting, finance teams
• Effectively communicate tax solutions and requirements to internal stakeholders
• Reporting on planning initiatives and launches to tax and business leaders

‎

Requirements

Basic Qualifications

• Degree in Accounting, Finance, Law or relevant related discipline
• 10+ years of tax experience working in large multinational corporations and either legal or public accounting firms
• Experience in international indirect taxes is a must, with ability to navigate direct tax and transfer pricing issues in partnership with support from internal and external advisors
• Excellent written and oral communication skills, including the ability to communicate complex tax issues effectively to non-tax audiences
• Knowledge of accounting principles, concepts and entries
• Good business acumen and interpersonal skills with ability to influence and build deep relationships with stakeholders at all levels
• Demonstrated ability to work effectively on multiple complex projects across cross-functional teams

Preferred Qualifications

• Experience within a multinational technology business is preferred
• CA (Chartered Accountant) or equivalent
• Experience with tax technology, automation and transformation

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Our client is an international professional services provider with a wide network spanning across various parts of the world. Due to continuous business expansion within their corporate tax team, they are now seeking to hire a driven and tenacious individual as their Corporate Tax Manager or Senior Corporate Tax Manager and be part of their team.

Responsibilities:

Corporate Tax Compliance:

• Oversee and manage the preparation and review of corporate tax returns for a portfolio of clients, ensuring accuracy and timeliness.
• Ensure compliance with corporate tax regulations, including the filing of tax returns, tax computations, and other tax-related documents.
• Monitor changes in tax laws and regulations, ensuring that clients are informed and their tax strategies are adjusted accordingly.

Tax Advisory & Planning:

• Provide proactive tax planning strategies to minimize tax liabilities and enhance tax efficiency for clients.
• Advise on the tax implications of mergers, acquisitions, restructurings, and other corporate transactions.
• Support clients in managing corporate tax risks, identifying opportunities for tax savings, and addressing tax challenges.

Client Relationship Management:

• Serve as the main point of contact for corporate clients on tax matters, managing day-to-day client interactions and ensuring a high level of service.
• Develop strong relationships with clients, understanding their business needs and offering tailored tax solutions.
• Lead client meetings, delivering complex tax information in a clear and practical manner.

Tax Audits & Dispute Resolution:

• Support clients during tax audits, including the preparation of documentation, managing communication with tax authorities, and addressing audit queries.
• Assist clients in handling tax disputes, providing technical support and negotiating settlements with tax authorities when necessary.

Cross-Functional Collaboration:

• Collaborate with other departments within the firm, such as audit and advisory, to deliver integrated solutions for clients.
• Work closely with the firm’s international tax teams to address cross-border tax issues and provide clients with global tax solutions.

Team Leadership & Development:

• Supervise, mentor, and train junior staff in the corporate tax team, ensuring their professional growth and development.
• Manage and allocate resources to ensure the successful delivery of client projects.
• Review work prepared by junior staff and ensured high-quality service delivery.

Research & Technical Analysis:

• Conduct research on complex tax issues and provide clients with technical advice based on the latest tax legislation and case law.
• Stay updated on tax developments, including local and international tax regulations, and share insights with clients and the team.

Qualifications & Skills:

• Degree in Accountancy, Finance, or relevant discipline preferably with a professional qualification as recognised by SCTP
• Minimum of 7 years of experience in corporate tax, with experience in a mid-tier or Big 4 tax firm preferred.
• Must be familiar with Singapore Tax guidelines.
• Strong understanding of corporate tax laws, regulations, and tax accounting.
• Experience in providing tax advisory services, with a focus on strategic tax planning and risk management.
• Proven ability to manage multiple client engagements and meet deadlines in a fast-paced environment.
• Excellent communication and interpersonal skills, with the ability to build and maintain client relationships.
• Strong leadership skills, with the ability to manage and develop junior team members.
• Proficiency in tax software and financial reporting tools is advantageous.

You will be working with our highly motivated team of professionals to provide internal audit and compliance consultation to our wide range of local and international clients. You will be expected to gain exposure other than project execution skills as you be provided opportunity to participate in decision making, building relationship with internal and external stakeholders in an open, positive and supportive environment.

Roles & Responsibilities

• Identify the client’s business and key risks
• Analyse the impact of changing business environment on client’s business
• Implement and provide input to the engagement plan
• Perform assurance engagements in compliance with professional standards, for AML/KYC, Payment Services, regulatory reporting, BCM, and related MAS/global regulations.
• Propose resolutions to accounting and auditing issues
• Review information accompanying the assurance report in accordance with the applicable framework
• Identify areas for personal development to improve work performance
• Facilitate effective communication within the cross-functional and culturally diverse team
• Lead and coach junior team members to achieve technical competency and efficient performance
• Identify ethical conflicts in the work environment

Requirements

• Degree in Accountancy, preferably with a recognised professional qualification
• 5 to 10 years of relevant work experience, preferably from an international accounting firm
• Must have experience working on financial services engagements, i.e., insurance, banks, payments, asset and wealth management, etc.
• Must have experience working on regulatory audits, preferably on Singapore engagements
• Experience in building/setting up a new team/function would be advantageous
• Excellent communication skills to work effectively and efficiently across all levels

Description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

In Wealth and Personal Banking, we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help our customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our key areas of operations include Retail Banking and Wealth Management, Asset Management, Global Private Banking, Insurance, and Chief Operating Office.

We are currently seeking a high calibre professional to join our team as a Senior Premier Relationship Manager (Offshore).

Principal Responsibilities

• Maintain customer service excellence, greeting and serving our customers in line with Branch Service Protocol expectations
• Manage customer queries, issues, feedback and complaints with appropriate advice and in line with SLA expectations of Branch Service Protocol, Customer Complaints and other process SLAs as applicable
• Adopt a needs-based approach to provide recommended solutions/referral for retail banking and general insurance products to meet customer's financial needs
• Working closely with other members of the Wealth Management team, such as investment, insurance, treasury specialists to provide holistic solutions to our onshore banking premier clients
• Provide premier clients with regular market updates, endeavouring to understand our clients’ financial needs and recommending appropriate wealth management products accordingly
• Provide financial planning and advisory services aligning to clients’ needs and investment profile
• Embarking on a proactive relationship management to strengthen and deepen relationship with existing customers, hence building a strong foundation for customer growth
• Ensure coverage of all relationships through client’s engagement, risk profiling and financial planning for Offshore Clients
• Understand customers’ banking and financial needs and recommend suitable solutions to meet these needs
• Demonstrate strong ability to self-source, develop new business by actively prospecting for new clients and referrals, and leveraging your existing network to generate New to Bank leads
• Fulfilling clients necessitates while providing an exceptional client experience is the expected behaviour from all our employees and it will be measured by specific metrics
• Deals with most problems independently and has some latitude to solve complex problems

Compliance, Risk & Control

• Ensure that KYC/AML and other compliance norms are strictly adhere to
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding the bank, its clients and assets by driving compliance with applicable laws, rules & regulations adhering to Policy, applying sound ethical judgement regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency

Customers /Stakeholders

• Take ownership for the customer’s purpose of visit to HSBC and deliver an effective solution
• Maintain highest standard of excellence in client service in line with Branch Service Protocol expectations
• Meet SLAs for all processes where applicable
• Improve customer experience by collating customer feedback, identifying deficiencies in any area e.g. Operational, administrative, processes and competitiveness of products and services vis-à-vis the market
• Improve customer experience in processes, systems, operations and administration without comprising on business risks by giving suggestions and feedback
• Enhance competitiveness of products and services to relevant product teams by giving suggestions and feedback

Business Processes

• Ensure that sales & operations are undertaken in accordance with HSBC Bank plc FIM, BIM and Credit Policy Manual appropriate lending guidelines
• Manage operational risk, by using relevant MI to identify risk situations and take any appropriate action to minimise loss

Qualifications

• The successful candidate has strong academic qualifications and over 3 years of work experience in Wealth Management with a proven track record of managing clients’ portfolio (Premier banking)
• Strong understanding of financial markets and investment products
• Strong interpersonal relationship skills to be able to work individually as well as to collaborate with stakeholders to meet the needs of these clients
• Highly driven and possess the ability to succeed within a challenging environment
• Outgoing disposition, well-equipped with good communication and interpersonal skills
• Down to earth and resilient individual with an entrepreneurial and collaborative mindset who is able to work independently and in a strong team environment
• Highly driven to excel and be able to thrive within a challenging environment by effectively recognizing customers' personal banking and wealth management needs

To be considered for this role, the relevant rights to work in Singapore is required.

The chosen candidate for this role will be required to undergo enhanced vetting. Subject to local laws, this will require the individual to satisfactorily pass a series of additional checks as part of the recruitment process and on an ongoing basis, if appointed to the role. HSBC Group reserves its position with regards to any steps which it may take in relation to any material adverse findings which arise either when the checks are originally completed, and/or if relevant, on an ongoing basis.

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

https://hsbc.taleo.net/careersection/external/jobdetail.ftl?lang=en_gb&job=0000JPRS

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

5k2025RMSG

Video URL - External

https://www.youtube.com/watch?v=y4LU9-uRd_4

Job Purpose:

The Corporate Branding & Strategy Division has been newly established to enhance and strengthen MOL's branding both externally and internally. Our goal is to engage with stakeholders such as customers, investors, partners, local governments, community members, and employees across various regions.

With over 10 group companies in Singapore, MOL (Asia Oceania) Pte. Ltd. (MOLAO) serves as a key regional hub, supporting group companies in Southeast Asia and Oceania.

The Senior Manager in the Corporate Branding & Strategy Division will work closely with the General Manager to develop and execute brand strategies and plans. Our primary mission is to enhance brand value and build a positive reputation for the MOL brand across the region through various touchpoints, including the corporate website, social media, local and regional media, events, and etc.

In addition, we collaborate with various divisions and entities to improve employee experiences and engagement through internal communications.

Duties and Responsibilities:

1. Branding:

i. Collaborate closely with the General Manager to assist in developing the corporate brand strategy, direction, and execution plan.

ii. Create, manage, and update brand communication guidelines and workflows with the General Manager.

iii. Lead the execution of the brand communication plan in coordination with relevant stakeholders across divisions, entities, and local countries in the Asia and Oceania region.

iv. Develop, manage, update and continuously enhance regional branded materials and global assets provided by the GHQ CC Division (Tokyo Headquarters).

2. External communication: Enhance the MOL brand's positive reputation in the public eye.

i. Develop an annual communication plan based on the brand strategy and direction.

ii. Lead the execution of the communication plan in collaboration with relevant stakeholders across divisions, entities, and local country offices in the Asia and Oceania region.

iii. Research, propose, and implement innovative communication methods including enhancing the company website, developing regional social media strategies, and utilizing other effective touchpoints as needed.

3. Internal Communication: Enhance employee engagement and workplace experience.

i. Develop and execute an internal communication plan, including events, to foster transparency in information and knowledge sharing. This will help employees gain a deeper understanding of MOL's brand value, business operations, diverse talents, and future opportunities across local and overseas entities in the Asia and Oceania region.

4. Crisis Communication:

i. Understand and adhere to crisis procedures as directed and guided by GHQ.

ii. Provide support to GHQ as needed.

iii. Assist in delivering regional crisis communication guidance and training to employees.

5. Manage relevant outsources and partners:

i. Lead and manage outsourced vendors and partners to execute communication plans, ensuring adherence to the schedule and budget.

6. Team management and development:

i. In collaboration with the General Manager, develop and manage the Corporate Branding and Strategy team, including overseeing resources, budgeting, and other related responsibilities.

Job Requirements:

- Education: Degree or diploma in communication, branding, marketing, or a relevant field.

- Experience: At least 10 years of relevant experience.

- Leadership: Proven leadership abilities with experience in managing teams.

- Industry Experience: Experience in the shipping industry.

- Communication Planning: Ability to lead development communication planning.

- Presentation Skills: Competence in delivering presentations.

- Creativity and Project Management: Demonstrated creativity and strong project management skills.

- Interpersonal and Communication Skills: Exceptional verbal and written communication skills, adept at engaging with various stakeholders across divisions, countries, and entities.

- Analytical and Problem-Solving Skills: Strong analytical and problem-solving capabilities.

- Adaptability: Flexibility, resourcefulness, and the ability to thrive in a fast-paced, changing environment.

- Digital Communication: Deep understanding and extensive experience in developing and managing corporate websites, social media (SNS), and other digital communication practices.

- Multilingual Abilities: Proficiency in multiple languages for both speaking and writing other than English is an advantage.

Request / Preparation for interview:

- Please bring your portfolio or case studies (featuring at least 3-5 recent projects). During the interview, explain each project and detail your role and responsibilities within them.

We are looking for a highly-driven Senior People Partner (APAC) who will partner with our foodpanda business teams to deliver excellent employee experience, develop and execute the organizational agenda and people plans with the ultimate goal to achieve business results and employee experiences.

You rapidly build relationships and are able to synthesize business priorities and are a catalyst  to identify and deliver people programs to support these priorities. 

With support from the Regional People Team, you will inform the regional people strategy, identify and execute people programs encompassing performance and talent management, organizational development and change, workforce and compensation planning, employee engagement and retention, and end-to-end employee experiences.

You are comfortable working with data and people metrics to deliver deep talent insights that support business decisions. 

You will be the change advocate for the rollout of people initiatives, ensuring business adoption and engagement. 

You are the trusted advisor to the business, constantly creating business impact through strategic management of the people agenda.

Role and Responsibilities

Performance and Talent Management

• Facilitate performance review sessions, provide guidance and coaching to leaders on managing performance and feedback discussions.

• Drive talent planning and succession planning exercise.

• Obtain insights and new requirements to iterate and evolve foodpanda’s performance culture and journey.

• Conduct training needs analysis and propose training plans that meet business priorities as well as employees’ professional development needs.

Organizational Development and Change

• Execute the roll out of culture, inclusion and diversity initiatives to increase organizational effectiveness.

• Manage organizational changes in an agile fashion, getting buy-in and commitment, understanding the impact on employees and bring them along the change journey through communication and enablement.

Workforce and Compensation Planning

• Serve as the cross-functional partner in aligning business needs, and workforce planning processes.

• Guide leaders in making rewards decisions using performance and business data and insights, and in alignment with our total rewards philosophy and market competitiveness

Employee Engagement and Retention

• Leverage data and insights, propose and track action plans to address and improve engagement.

• Analyze attrition data to identify trends and correlations, and make recommendations to increase talent attraction and retention rates.

Employee Experiences and HR Service Delivery

• Deliver excellent employee experience through seamless and efficient management of each step of the employee life cycle, from onboarding to career transitions.

• Provide insights on requirements for critical HR and technology projects, support business case scenarios to drive the betterment of employee experience and HR service delivery.