Singapore based Senior Sales Executiverole to cover the Southeast Asia & Greater China territories.

The role will be a hybrid role with new client target together with account management of

existing clients in the region.

Salary: Between SGD100K to SGD150K + commission

SmartStream, a global software and managed services provider to the world’s top banks,

asset managers, insurance, custodians, brokers, payment processors, finance operations etc. has an excellent position available for a Sales Executive to build on the client base as well as manage and maintain a range of existing clients in a subset of the above region through attaining revenue targets, building and sustaining excellent client relationships.

Our solutions use the most advanced technologies to help customers realise their digital strategies and create leaner post trade operations, allowing them to meet today’s, and tomorrow’s challenges with confidence.

With over 40 years of experience behind us, we’re a trusted partner to the financial industry, transforming middle and back-office operations across the globe. Today we are solely owned and funded by the Investment Corporation of Dubai. Our HQ is in London, UK.

We have 24 offices globally and 1000+ employees with over 1500+ clients globally. Our Asia Pacific regional HQ is based in Singapore which includes our support, delivery and program management, presales and sales teams. We also have offices in Sydney, Japan, India and China to cover the region.

Our key solutions cover the following areas utilising the latest technology, including AI/ML capabilities:

· Cash and Liquidity Management

· Collateral Management

· Corporate Actions Processing

· Digital Payments and Investigation

· Fees and Expense Management

· Reconciliations and Exceptions Management

· Reference Data

We also provide all these solutions & services as a managed service or Software-as-a-Service.

More details on these are provided here: https://www.smartstream-stp.com

Role Summary/Purpose:

The Senior Sales Executive is responsible for managing and maintaining existing client relationships and generating new business sales for the countries stated above. This role is responsible for account management of existing clients in these countries as well as new business sales to help increase the footprint with the products and services SmartStream is offering to firms within the territory.

The role will be based in Singaporeand will report into the regional sales head also based in Singapore.

The goals are to achieve the sales targets set out for the calendar year by performing the key responsibilities as outlined below:

Responsibilities:

· Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing appropriate sales opportunities – mapping appropriate solutions & services to the appropriate client/prospect profiles.

· Sells solutions & services by establishing contact and developing relationships with prospects; recommending solutions.

· Maintains relationships with clients by providing information, and guidance; researching and recommending appropriate solutions; recommending profit and service improvements.

· Identifies product improvements or new products to Product Management by remaining current on client expectations/needs, industry trends, market activities, and competitors.

· Conduct cold calls to prospective clients to generate pipeline and supporting marketing activity.

· Qualify prospects as per the sales plan, the budgets and accurately forecast deals with new revenue opportunities on weekly/fortnightly sales calls.

· Offer products and services to qualified clients through presentation & demos with the assistance of the regional pre-sales / business solutions team. Facilitate demos for prospects, develop presentations and adapt sales collateral.

· Handle sales process from prospecting through to contract negotiations and deal closure.

· Participate in tradeshows and conferences and represent SmartStream professionally.

· Build and document sales activities in SmartStream’s CRM software and document activities. Knowledge of salesforce.com would be an advantage.

· Prepare and engage in business development team status meetings.

· Engage in educational meetings on product development and updates.

· Work with business solutions team and sales team to enhance sales presentations.

· Meet productivity metrics as per management team’s directions.

· Handle customer presentation, quotes, RFIs and RFPs.

· Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.

Key Skills:

• 5+ years’ experience in selling to Financial Services Institutions (with experience in C-level or senior management engagement/contacts).

• Experience in selling solutions & services to the Financial Services sector in the territories specified above – payments, treasury, finance, risk control, regulatory compliance functions, post trade back-office and middle office operations.

• Proven track record of achieving sales targets, including quarterly and yearly achievements.

• Proven track record of selling to new name clients/prospects.

• Ability to learn and grasp complex fintech solutions and understand customer requirements.

• Spoken and written English is mandatory. Additionally, knowledge of Mandarin, and/or another SEA language would be an advantage.

• Preferably with a Singapore permanent residency or citizenship status due to local regulatory requirements. Employment Pass candidates may be considered depending on a high overall candidate profile rating.

• Coordination and collaboration required with clients and colleagues located globally.

• Travel may be required in the future when borders re-open.

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Senior Human Resource Executive - Talent Acquisition & Management who can help support through the next phase of growth and development roadmap.

Job Description / Duties:

• Manage the entire talent acquisition function to support expansion of company
• In charge of onboarding/ off-boarding of employees
• Assist in talent retention and crafting out competitive strategies with regards to compensation and benefits
• Implement and execute training plans and conduct trainings as well as post-training evaluations
• Organise company events including festival celebrations, anniversary dinner and team-bonding events
• Handle work pass application, renewal and etc
• Ensure company’s compliance with local relevant regulations
• Assist in other HR operations and business functions
• Ad-hoc duties as assigned

Requirements:

• Diploma in relevant discipline
• Minimum 3 years of relevant experience
• Experience in Staffing/ Recruitment industry will be added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Overview of job

EssenceMediacom is an agency of GroupM, the world’s largest media investment company and are a part of WPP. In fact, we are responsible for one in every three ads you see globally. We are currently looking for a Digital Manager to join us.

At GroupM APAC, our people are our strength, which is why fostering a culture of diversity and inclusion is important to us.

Reporting of the role

This role reports to the Associate/Account director

3 best things about the job:

1. You get to work across a well-established global B2B brand that is the leading provider of key computer storage products and top makers of servers and personal computers.

2. You will be mentally stimulated, as you will work across a variety of campaigns and be at the forefront of executing strategies across the APJ market and will have plenty of opportunities to shine.

3. Immersion will keep you at the forefront of the industry, with opportunities to hone and sharpen your existing digital media skill sets.

The role requires you to

· Manage end to end in the media planning development for Full funnel campaign process across APJ market.

· Management of the implementation of plans through to their delivery and quality control of all buys.

· Manage deliveries from specialist services within the agency

· Ensuring all media goals and strategies are delivered by all managed and executed within budgets.

· Complete oversight on planning, execution, quality checks and processes and the day-to-day project management of media solutions

· Ensure due diligence on media budgets and financial reconciliations

· Management and development of key client relationships for the accounts

· Work closely with the local team when needed to ensure quality of the work and meets guidelines

Key Responsibilities:

1) Client relationship management

· Day to day account management of key local clients

2) Strategic media development

· Oversee media strategy development across client categories in line with global/regional guidance.

3) Origination of the Media Plan

· Work independently with the client, under guidance of the Associate Director to create clear and coherent plans that bring the media strategy to life.

· Involvement in client presentation and workshops when required.

· Work closely with the global and local teams when applicable to ensure smooth and relevant translation from strategy to plan.

· Assess, identify, and recommend creative media initiatives that deliver greater strategy depth and impact to the media plan.

· Undertake the implementation of agreed initiatives, including the briefing of third parties, as and when required

4) Execution of media plans and campaigns

· Ensure that signed media plans are executed in a timely manner.

· Complete ad trafficking, site tagging, ad ops & campaign tagging for each campaign under your management

· For self-served platforms like LinkedIn, Meta, TikTok and X, ensure that campaigns are setup and executed accurately based on signed plans.

· For managed service media, ensure that the relevant third parties are briefed accurately and to follow up on media execution in a timely manner.

· Ensure all campaigns are monitored closely & pacing well.

· Timely delivery and upkeep of all relevant reporting systems and templates (media plans, interim reports).

· Management of post campaign reporting that quantifies the value of the media strategy.

· 5) Finance communication

· Ensure media performances are checked correctly and returned to Finance within the agreed timeframe.

· 6) Managing your relationship with team and the specialist relationships

· Internal:

· Working closely with the global team

· Collaboration with data and finance teams and other specialist teams

· Work closely with data and business analytics team to support any research and analytics work

· Attend and prepare weekly WIP with teammates and clients

· External:

· Build effective working relationships with specialist agency personnel contracted by clients directly.

· Build collaborative relationships with partners – ad tech, programmatic and social who have direct contracts with clients

Required Qualifications

· 4-7 years of media planning/ media buying/ media operations experience is desired.

· Of the total experience, 2-3 years in a regional role with either JAPAC or SEA/APAC market exposure ideally with a B2B focus will be an added advantage.

· Strong digital foundation is a must, and the ideal candidate must be fully conversant with digital media and able to think across the whole media mix having broad cross-channel digital knowledge and a solid knowledge of digital media, Adtech, martech and data platforms

· Experience in online measurement, operations, ad networks, digital video, and Google advertising platforms and solutions with hands on experience with tools like Google Ads, Facebook Ad manager, Campaign Manager, Google Analytics and DV360, LinkedIn and Meta, X campaign planning and management.

· Understanding of digital ecosystem with focus on programmatic, data-based media approach, integrated digital management with excellent knowledge of 1st / 2nd / 3rd party data - how each should be applied and connected to provide customer driven marketing solutions in the cookieless world

· Experience working with multiple stakeholders (e.g., suppliers, advertising/marketing agencies, media owners and internal specialist resources)

· Knowledge of global industry trends, consumer trends, market status, and competition and understanding usage of interactive research tools

· Able to understand media data sources in terms of what is measured, the method, and information reported

· Good knowledge on Excel and PowerPoint is mandatory

· Business proficiency in English, both verbal and written is a must

ABOUT MEDIACOM

Hello. We are EssenceMediacom.

We believe in People First, Better Results.

MediaCom unleashes brands’ growth by helping them See the Bigger Picture. This means that we apply our unique ‘Systems Thinking’ philosophy and technology to all marketing levers: media, message, and data. As a result, we design communication strategies that deliver short term results and help brands build for the future.

As part of WPP, the world's largest marketing communications services group, and GroupM, WPP’s consolidated media investment management arm, we have access to the richest data, most robust benchmarks, and most advanced capabilities in the market. This helps us provide comprehensive solutions to all marketing challenges.

Our success is underpinned by our long-standing ‘People First, Better Results’ belief. We know that by investing in our people’s whole-person wellbeing, careers, and capabilities, we will help grow our clients’ businesses.

In 2020 this approach led MediaCom to be crowned Global Media Network of the Year by Eurobest and Festival of Media Global, in addition to being the most awarded agency at the WARC Media Awards.

MediaCom is one of the world’s leading media communications specialists, with billings of US$17.6 billion (Source: COMvergence, 2020), employing 8,000 people in 125 offices across 100 countries. Its global client roster includes adidas, Coca-Cola (TCCC), Dell, Groupe PSA, Hasbro, Mars, NBC Universal, P&G, Richemont, Shell, Sony, Uber and Walgreens Boots Alliance.

To find out more about MediaCom visit us here: https://www.essencemediacom.com/

About Singapore

GroupM Singapore operates in one of the most dynamic and exciting environments in the world. Although it is a small domestic market, there is a vibrant media industry which is undergoing rapid evolution as digital technology reshapes the way marketing supports advertisers’ needs. Being at the crossroads of Asia means, that aside from the local clients and media owners, we also have a high proportion of multi-national clients, renowned brands and media owners. Making GroupM Singapore the Number One organisation to join and develop your career in media investment.

GroupM is an equal opportunity employer. We view everyone as an individual and we understand that inclusion is more than just diversity – it’s about belonging. We celebrate the fact that everyone is unique and that’s what makes us so good at what we do. We pride ourselves on being a company that embraces difference and truly represents the global clients we work with...

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Senior HR and Admin Executive who can help support through the next phase of growth and development roadmap.

Job Description / Duties:

• Manage full spectrum of General Human Resource matters
• Design and create learning resources, training materials and e-contents
• Implement and execute training plans and conduct trainings as well as post-training evaluations
• Handle internal talent acquisition and other recruitment related duties
• Administer work pass application, renewal and etc
• Ensure the organisation in complying with local relevant regulations
• Handle General Administrative Duties
• Provide support to the various departments
• Ad-hoc duties as assigned

Requirements:

• Minimum Diploma / Degree in Human Resource or Business - related fields
• Minimum 3 years of relevant experience
• Experience in Staffing / Recruitment industry will be added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

MAIN PURPOSE

Shiseido Asia Pacific Cosmetic business division is looking to hire a Regional Brand Manager to lead the fast expansion of fast growth of fragrance cluster (Issey Miyake/ Narciso Rodriguez/ Serge Lutens/ Tory Burch/ Zadig & Voltarie) in APAC markets. Reporting to the Regional Brand Director, you will be responsible to craft regional growth strategy and oversee 360 plan implementations in markets.

KEY RESPONSIBILITIES

REGIONAL STRATGIC DIRECTION TO MARKETS

· Translate the deep understanding of the fragrance markets and consumers into regional brand growth strategy, including Go to market decision, investment priority, portfolio management, media/ influence/ PR strategy and others.

· Guide the new markets to ensure successful high impact brand launch

· Safeguard the brand equity and help markets balance brand building with commercial drive.

COLLABORATE WITH GLOBAL BRAND HOLDING

· Provide regional business intelligence, insights, consumers needs to global brand holding to make sure that the global brand direction and strategy meet the needs of APAC region.

· Representing the region’s voice to feedback to global brand innovation pipeline, marketing plan and communication plan

DIGITAL ACCELERATION

· Drive digital transformation at regional level, accelerating Ecommerce and CRM topics

· Work with external agencies to produce regional creative assets, social assets, product demo etc.

· Oversees local markets’ media buy plans

OPERATIONAL EXCELLENCE

· Support markets on daily operational topics such as product assortment, launch calendar, commercial animations, training & education, consumer engagement activities etc.

REQUIREMENTS

· Minimum 7 year -experience in a Marketing Role in Beauty with strong preference

· Must have either Regional or Global Marketing experience.

· Must have experience & knowledge in either of the 2 big clusters (Southeast Asia TH/MY/SG/INDO or North Asia TW/KOR.)

· Experience in Fragrance category is a plus

· Experience in managing Ecommerce business is a plus

· Business planning and implementation experience as well as project management; Strategic thinking (sound attention for details without losing focus on big picture)

· Good at Powerpoint and excel

· A considered, analytical approach to working with consumers, problem solving, stakeholder management

· Strong communication skills

· Positive attitude & growth mindset

· Flexibility to travel when required

Job Details:-

• Contract: 1 year
• Location: Middle Road
• Working Hours: Mon to Fri

Responsibilities:-

• 1. Mentor Executives in the following functions:
  (a) day-to-day office operations and ensure that the office is clean, organised and runs smoothly and efficiently.
  (b) maintenance of office equipment
  (c) ensure office security systems are functioning properly
• Submit accurate data/information to the Parent Ministry and other government agencies timely.
• Monitor the receipt of e-invoices to ensure prompt processing.
• Implement business continuity plans to address corporate risks.
• Support Tote Board’s efforts in promoting sustainability
• Coordinate the office renovation project, including:
  (a) close monitoring of project timelines
  (b) ensure spending within budget
  (c) ensure issues and delays are brought to Management’s attention promptly
• First point of contact for audit queries directed to the Workplace & Procurement team

Requirements:-

• At least two years of relevant working experience.
• Good analytical and communication skills.
• Meticulous, innovative and resourceful, with the ability to multi-task.
• Customer-centric and able to work well with multiple stakeholders.
• Some knowledge in Procurement and Facilities Management would be advantageous.

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23117223 (Poh Siew Ling)

Job Highlights

· Good and comfortable working environment

· Non-micromanagement working culture.

· Work life balance (4 working days for confirmed employee)

Who are we?

Spemocean proudly stands as a distinguished global service provider in the offshore oil and gas sector, with a specialized focus on upstream operations. Positioned at the forefront of the industry, we are currently in an exciting phase of expansion, committed to elevating our international footprint.

Nestled in the vibrant heart of Singapore's central business district, our headquarters serve as the nerve center of our global operations. Evolving from a regional service entity, we have seamlessly transformed into a leading global player, boasting established subsidiaries in key strategic locations such as Qatar, Abu Dhabi, and Saudi Arabia. Our unwavering proficiency extends to the adept management and oversight of offshore drilling and production endeavors on a truly global scale.

Dedicated to upholding the highest standards of professionalism and excellence, we navigate and execute global projects with unparalleled precision. Our commitment to delivering unique, top-notch turnkey solutions has positioned us as a sought-after leader in the industry.

As we continue our journey of growth and progress, we invite proactive individuals to contribute to our dynamic organization. Join us, and your participation will play a pivotal role as we chart new horizons on the international stage.

Location:

Prime Central Business District, Singapore

Job Responsibilities:

· Provide visionary leadership to the recruitment team.

· Develop and implement innovative recruitment strategies to attract top-tier talent within the oil and gas sector.

· Lead, cultivate, and inspire a high-performance recruitment team, setting and exceeding targets.

· Diligently identify and assess client's talent requirements, collaborate closely with clients and internal stakeholders to comprehend, ensuring that recruitment initiatives are tailored to fulfil client and project requirements.

· Establish, adeptly oversee, and drive the recruitment team's daily Key Performance Indicators.

· Conduct rigorous performance evaluations against established KPIs, fostering a culture of continuous improvement and excellence.

· Lead by example in critical recruitment activities, showcasing mastery in candidate sourcing, interviewing, and selection, including actively participating in recruiting for senior leadership positions.

· Develop and implement strategies to fortify a dynamic talent pipeline capable of addressing both immediate and long-term recruitment needs.

· Provide strategic insights and recommendations to leadership for continuous enhancement of talent acquisition methodologies.

· Compile comprehensive reports and deliver presentations to the management team, providing insights into the overall performance of the recruitment team.

· Any other special projects and duties as assigned.

Job Requirements:

· Bachelor’s Degree/Diploma holder in Human Resource Management, Business Administration, or other related disciplines.

· Minimum 5 years working experiences with good sales track record in headhunting and international recruitment company, preferably in Oil and Gas, EPC, Oilfield Services and Drilling industry.

· Proven track record in demonstrating effective monitoring and optimization of key performance indicators (KPIs) for recruitment teams, showcasing the ability to implement strategic measures that enhance overall team efficiency and performance outcomes.

· Previous experience in recruitment agencies with a proven track record in sales and business development is advantageous.

· Proven recruitment expertise, showcasing a successful track record in both quantity and quality of placements.

· Ability to thrive in a dynamic, fast-paced environment, demonstrating resilience and adaptability to evolving business needs.

· Analytical proficiency for data-driven decision-making on a global scale.

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Functional Description

Decision Science colleagues will serve as a key member of the Credit and Fraud Risk organization. We seek a thought-leader and a problem-solver who can blend business, technical, and industry best practices when it comes to developing the analyses, models, and algorithms that power our customers’ digital experiences.

This team is responsible for developing, implementing, and tracking AI/ML models for driving enterprise digital personalization in prospect marketing and automating data capability and model governance.

Our Decision Science teams use industry leading modeling and AI practices to predict customer behavior. We develop, deploy and validate predictive models and support the use of models in economic logic to enable profitable decisions across credit, fraud, marketing and servicing optimization engines.

Responsibilities:

• Work with massive amounts of digital data (Web, App, API) and sophisticated tools in an industry leading Big Data environment.
• Build everything from basic reports to advanced machine learning models and algos to drive improvements to our customer’s online and mobile app experiences.
• Work with product owners to revolutionize the product and content design with a data-driven approach
• Collaborate with tech partners to test, implement and deploy modeling solutions to production system.
• Develop insights into customer behavior and introduce new approaches to transform complex behavioral data into actionable information
• Leverage the power of closed loop through Amex network to make decisions more intelligent and relevant
• Innovate with a focus on developing newer and better approaches using big data & machine learning solutions

Minimum qualifications:

• Masters/PhDs in a quantitative field (Computer Science, Statistics, Mathematics, Physics, Operation Research etc.) with hands-on experience leveraging sophisticated analytical and machine learning techniques.
• Expertise in an analytical language (Python, R or the equivalent), and experience with databases (Hive, SQL, or the equivalent). Knowledge of SAS is a plus but not required.
• Deep understanding of machine learning/statistical algorithms such as deep learning and boosting. Experience with data visualization is a plus
• Demonstrated ability to frame business problems into mathematical programming problems, leverage external thinking and tools (from academia and/or other industries) to engineer a solution and deliver business insights.
• Ability to work effectively in a team environment
• Independent thinker who’s organized, has great attention to detail, and can multi-task
• Strong communication skills
• Ability to learn quickly and work independently with sophisticated, unstructured initiatives
• Ability to integrate with cross-functional business partners worldwide
• Proficient in presentation tools, including Excel and PowerPoint

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Functional Description

Decision Science colleagues will serve as a key member of the Credit and Fraud Risk organization. We seek a thought-leader and a problem-solver who can blend business, technical, and industry best practices when it comes to developing the analyses, models, and algorithms that power our customers’ digital experiences.

This team is responsible for developing, implementing, and tracking AI/ML models for driving enterprise digital personalization in prospect marketing and automating data capability and model governance.

Our Decision Science teams use industry leading modeling and AI practices to predict customer behavior. We develop, deploy and validate predictive models and support the use of models in economic logic to enable profitable decisions across credit, fraud, marketing and servicing optimization engines.

Responsibilities:

• Work with massive amounts of digital data (Web, App, API) and sophisticated tools in an industry leading Big Data environment.
• Build everything from basic reports to advanced machine learning models and algos to drive improvements to our customer’s online and mobile app experiences.
• Work with product owners to revolutionize the product and content design with a data-driven approach
• Collaborate with tech partners to test, implement and deploy modeling solutions to production system.
• Develop insights into customer behavior and introduce new approaches to transform complex behavioral data into actionable information
• Leverage the power of closed loop through Amex network to make decisions more intelligent and relevant
• Innovate with a focus on developing newer and better approaches using big data & machine learning solutions

Minimum qualifications:

• Masters/PhDs in a quantitative field (Computer Science, Statistics, Mathematics, Physics, Operation Research etc.) with hands-on experience leveraging sophisticated analytical and machine learning techniques.
• Expertise in an analytical language (Python, R or the equivalent), and experience with databases (Hive, SQL, or the equivalent). Knowledge of SAS is a plus but not required.
• Deep understanding of machine learning/statistical algorithms such as deep learning and boosting. Experience with data visualization is a plus
• Demonstrated ability to frame business problems into mathematical programming problems, leverage external thinking and tools (from academia and/or other industries) to engineer a solution and deliver business insights.
• Ability to work effectively in a team environment
• Independent thinker who’s organized, has great attention to detail, and can multi-task
• Strong communication skills
• Ability to learn quickly and work independently with sophisticated, unstructured initiatives
• Ability to integrate with cross-functional business partners worldwide
• Proficient in presentation tools, including Excel and PowerPoint

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Job Responsibilities

• Manage and oversee the Profit & Loss for each outlet, people, sales, profits, cost of goods and quality service & cleanliness KPIs.
• Plan and create business action plans, strategies and work with Restaurant Managers and Head Chef to develop new or existing menu, and to ensure smooth implementation and proper tracking are in place, in terms of costing sheet, improving work process, sales, profit, COGs, upselling and propositions for staff incentives.
• Facilitate commercial business and operations with creativity and innovations.
• Oversee the overall operational activities, optimising staff productivity and efficiencies at all time.
• Analyse past business and financial trends, threats, and growth opportunities for the respective outlet.
• Generate and produce bi-monthly updates and monthly report with the HQ team.
• Introduce new menu item, food presentation, service delivery and tone of voice to upkeep the brand image standard for each concept.
• Participate in recruitment process and manpower planning in order to meet the manpower requirement.
• Keep Operations Team motivated and positive, build confidence and providing emotional and technical support.
• Assess and evaluate team members performance and provide constructive feedback.
• Ensure all operational standards in terms sanitation requirements, food safety regulations, operations licenses and loss prevention are consistently met.
• Gather guests’ feedback and implement any corrective measures and improvements when necessary.
• Involved directly with bi-annual budgeting, sales reports & forecasts and inventory management.
• Ensure outlets upkeep appliances, kitchen equipment, aircon, furniture etc are reliable and working condition, and following up on regular maintenance.

Job Requirements:

• Diploma in Business Management, or equivalent.
• At least 8 years of experience in operations with 4 years in managerial position, or with relevant working experience.
• Possess good foresight and helicopter view to identify trends, see overall progress and anticipating ahead.
• Competent with financial analysis, effective problem-solving skill and strong decision-making skill.
• Possess people skills and effective communicator.
• Meticulous to details.
• Mature and attentive listener.
• Required to work on off-office hours as and when required.
• Required to travel from outlet to outlet frequently.
• IT savvy, proficient with Microsoft software and applications.

Remuneration:

• Salary + Quarterly Bonus
• Leaves (Annual, Medical, Birthday, Childcare, etc)
• Medical Benefits
• Staff Discounts
• Special Product Incentive (programme base)

Only Singapore Citizen / PR needs apply.

We regret only shortlisted candidates will be notified.

We are seeking an experienced Project Manager with a specialized focus on Data Center moves to lead and oversee the successful execution of a critical data center migration project. The ideal candidate will possess strong project management skills, a deep understanding of data center infrastructure, and the ability to coordinate and collaborate with cross-functional teams.

Responsibilities:

1. Project Planning and Execution:

2. Risk Management:

3. Vendor Management:

4. Team Collaboration:

5. Resource Allocation:

6. Quality Assurance:

7. Documentation:

8. Compliance and Security:

Qualifications:

• Bachelor's degree in Project Management, Information Technology, or a related field.

• Proven experience as a Project Manager, with a focus on data center migrations.

• Strong understanding of data center infrastructure, including servers, networking, and storage systems.

• Excellent communication, leadership, and interpersonal skills.

• Familiarity with relevant industry standards and best practices.

• Project management certification (e.g., PMP) is a plus.

The Company

Our manufacturing client seeks a visionary Senior Manager IT to lead a team of 10 and spearhead their digital transformation and propel business growth. You will craft and execute the IT strategy, overseeing projects and product delivery, all while optimizing costs and supporting vital systems. This is a key role for shaping the company's future.

The Role

The IT Business Partner leads and manages the IT/MIS function across all sites, from budgets and projects to vendors and compliance. They drive operational efficiency through digitization and automation, supporting both internal and customer IT/OT initiatives. They also ensure robust infrastructure and provide technical support for optimal performance. Additionally, they collaborate with Sales and Account teams on customer engagements and data-driven insights.

Your Profile

We seek a proactive and motivated IT Business Partner with 15+ years of manufacturing experience. You will excel at navigating complex challenges, handling high pressure, and leading teams to success. Top-notch communication and collaboration skills are critical, along with solid experience with major ERP systems, preferably Oracle Fusion, firewalls, networks, DevOps, and programming languages like Python/Java/C#/DotNet. Certifications in PMP and ITIL are a strong plus.

Apply Today

Please send your resume, in WORD format only and quote reference number SN12884289, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Robert Half International Pte Ltd Co. Registration: 200612189E | EA Licence No: 07C5595 | Suriani Norahim EA Registration No: R1109288

Job Description:

We are seeking an experienced and detail-oriented Accounting Manager to join our growing team. The Accounting Manager will be responsible for overseeing the financial operations of our company, ensuring accuracy, compliance, and efficiency in all accounting processes. The ideal candidate will have a strong background in accounting principles, exceptional leadership skills, and the ability to collaborate with cross-functional teams. If you are a strategic thinker with a proven track record in financial management, we invite you to apply and contribute to the success of our organization.

Responsibilities:

1. Manage and oversee the daily operations of the accounting department.
2. Develop and implement financial policies, procedures, and internal controls.
3. Ensure timely and accurate month-end and year-end close processes.
4. Prepare and analyze financial statements, reports, and budgets.
5. Collaborate with external auditors and regulatory authorities as needed.
6. Supervise and mentor accounting staff, fostering a collaborative and high-performing team culture.
7. Conduct regular reviews of financial processes to identify opportunities for improvement.
8. Stay updated on changes in accounting regulations and standards, ensuring compliance.

Requirements:

1. Bachelor's degree in Accounting, Finance, or a related field; CPA certification preferred.
2. Proven experience (5+ years) in accounting or finance roles, with at least 2 years in a managerial capacity.
3. In-depth knowledge of accounting principles, regulations, and financial reporting.
4. Strong analytical and problem-solving skills.
5. Excellent communication and interpersonal skills.
6. Proficient in accounting software and Microsoft Office Suite.
7. Ability to lead and develop a high-performing team.
8. Exceptional organizational and multitasking abilities.
9. Detail-oriented with a commitment to accuracy and completeness.
10. Demonstrated ability to work in a dynamic and fast-paced environment.

If you meet the above requirements and are looking for a challenging yet rewarding opportunity, we encourage you to submit your application for the Accounting Manager position. Join us in driving financial excellence within our organization.

Overview

• Build and maintain strong relationships with key clients, understanding their business goals and technical requirements.
• Act as the primary point of contact for clients, addressing inquiries, concerns, and providing proactive support.
• Manage level 2 advanced support help desk
• Possess a deep understanding of our enterprise software solutions and stay updated on new features and updates.
• Collaborate with clients to identify and understand their technical needs and challenges.
• Provide training and support to clients
• Serve as a troubleshooter for technical issues, coordinating with internal technical teams to resolve client challenges promptly.
• Proactively identify and address potential issues before they impact the client's operations
• Lead customer weekly calls and provide update on open issues and next steps
• Manage multiple client accounts simultaneously, ensuring timely delivery of projects and milestones.
• Work closely with cross-functional teams to coordinate project timelines and deliverable
• Proven track record of successfully engaging with high-profile customers, understanding their unique needs, and providing tailored solutions.
• Demonstrated experience working in a demanding customer environment, meeting tight deadlines, and delivering high-quality service under pressure.

Qualifications

• Bachelor's degree in a relevant technical field.
• Proven experience as a Technical Account Manager in the enterprise software industry.
• Strong understanding of enterprise software solutions and the ability to communicate technical concepts to non-technical stakeholders.
• Excellent project management and organizational skills.

Interested candidates, who wish to apply for the advertised position, please email us an updated copy of your resume.

We regret that only shortlisted candidates will be notified.

Job Code: EEST

EA License No.: 01C4394

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Senior Human Resource Executive - Talent Acquisition & Management who can help support through the next phase of growth and development roadmap.

Job Description / Duties:

• Manage the entire talent acquisition function to support expansion of company
• In charge of onboarding/ off-boarding of employees
• Assist in talent retention and crafting out competitive strategies with regards to compensation and benefits
• Implement and execute training plans and conduct trainings as well as post-training evaluations
• Organise company events including festival celebrations, anniversary dinner and team-bonding events
• Handle work pass application, renewal and etc
• Ensure company’s compliance with local relevant regulations
• Assist in other HR operations and business functions
• Ad-hoc duties as assigned

Requirements:

• Diploma in relevant discipline
• Minimum 3 years of relevant experience
• Experience in Staffing/ Recruitment industry will be added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

KPMG Cybersecurity professionals assist clients to address their concerns around Confidentiality, Integrity, Availability and Privacy of their technology, business systems, and information assets. Using a holistic view of how Technology and Business integrate, the Cyber team performs technology-risk focused assessments, technology compliance, IT/operational process reviews, and design of information risk & cyber security solutions.

To join a growing team to assist clients with managing one or more of the following areas:

• Ethical Hacking – this discipline covers vulnerability assessment, application and network penetration testing, wireless security, mobile security, and system security testing.
• Cybersecurity Risk & Governance – this discipline covers designing and implementing Cybersecurity frameworks; Cyber maturity assessments; organisational design for Cyber Security; Cloud security; design and rollout of cyber security processes such as Incident Management, Intrusion Detection, and Security Monitoring.
• Technology Risk and 3rd Party Cyber Risk – this discipline covers IT-Business related consulting over how an organisation manages technology risk and governs its outsourcing. This involves review, re-design and implementation controls over the 3rd party organisation’s IT environment. Topics include system development, project management, business or IT outsourcing, business continuity management, information security, incident management, user access management.
• Cyber Business Continuity, Disaster Recovery & Crisis Management – this discipline covers building business and technology resilience against cyber-attacks. Creating and testing Cyber Incident Response Plans around typical cyber-attack scenarios. Taking regulatory requirements around BCM and Crisis management and international standards based consulting.
• Governance Risk and Compliance (GRC) - This discipline covers implementation of IT solutions for use cases such as Access control, Process control, Risk management, Compliance Management, Third party vendor risk management. This discipline also covers the area such as Pre/Post implementation review for large IT projects.

Cyber team members regularly interact with C-Suite clients, such as Chief Executive Officer (CEO), Chief Information Security Officer (CISO), Chief Information Officer (CIO), Chief Operating Officer (COO), Chief Risk Officer (CRO) and their direct reports. Hence, a client centric mind-set, understanding of IT within a Business context, and well-developed communication skills are desirable.

The role involves:

• Identify and resolve complex issues and develop innovative solutions for high profile clients on a variety of local and international engagements
• Actively identify and support business development opportunities which includes supporting the team with sales activities such as proposal writing and client presentations
• Coach and develop team members as part of the firm’s overall Performance Management process or on specific engagements
  

The ideal candidate should possess:

• Degree in technology, engineering, or business studies with information systems major/minor along with deep interest in technology risk, security and IT governance will be considered
• Minimum 3 years of consulting experience in IT risk assessment or IT security
• Good knowledge on new developments in cyber services capabilities and industry knowledge
• Good working knowledge of information security principles, techniques and standards
• Professional certifications such as CISSP, CRISC, CISA, CISM, PMP or other relevant qualifications
• Driven to learn new things and share knowledge with your clients and colleagues
• Strong analytical, problem-solving and interpersonal skills
• Excellent written and oral communication skills with the ability to present ideas and results to technical and non-technical audiences

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.

At KPMG in Singapore we are committed to creating a diverse and inclusive workplace. We believe that diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. As an equal opportunity employer, all qualified applicants will receive consideration for employment regardless of age, race, gender identity or expression, colour, marital status, religion, sexual orientation, disability, or other non-merit factors. We celebrate the different talents that our people bring and support every staff member in their journey to achieve personal and professional growth. One of the ways we do this is through Take Charge: Flexi-work, our flexible working framework which enables agile and innovative teams to help deliver our business goals.

MAIN PURPOSE

The incumbent will support the overall business, financial & supply chain management process by rigorous management of the demand signals and order fulfilment for the business. You will lead the Regional Branded S&OP process by working with Brand Holders and Affiliates to ensure tight alignment in forecast and financial plans. You will also drive analysis and collaborate with stakeholders to develop solutions and influence change.

KEY RESPONSIBILITIES

· Implement and embed S&OP process in Asia Pacific to synchronise business processes.

· Lead the Regional Branded S&OP process by working with functional teams to deliver a robust demand plan for the business.

· Lead the Regional Branded forecast vs LE reconciliation process and ensure there is no significant variance and call out potential risks & opportunities.

· Conduct forecast sufficiency & reasonability checks across affiliates and share trends insight and recommendation.

· Lead KPI improvement plans (Sales Forecast Accuracy, Fill Rate and Inventory Days) via root cause analysis and forecast bias correction.

· Lead the implementation of process & reporting standardisation across affiliates in the region.

· Lead & implement initiatives to ensure continuous improvement in the demand & supply planning processes.

· Work closely with Global Supply to ensure optimal supply flow plan and optimal inventory level for key and critical SKUs.

· Collaborate with Global Supply on the process flow and management for phase in/phase out and innovation SKUs.

· Ensure best practices across affiliates for reporting analytics to correct forecast bias and improve consistency in attainment.

· Conduct historical sales trend analysis at Regional level to establish key demand drivers and collaborate with Regional Brands and markets to ensure we deliver an unbiased forecast for the entire planning horizon.

· Lead the capability building for multi-functional teams on S&OP, supply chain lead time and demand planning/forecasting processes leading to a step change on the quality of demand inputs coming into S&OP reviews.

REQUIREMENTS

· Degree / Diploma in relevant discipline or at least 10 years of equivalent work experience.

· Min 3 years of supervisory experience with Strong leadership qualities

· Experience in leading S&OP process.

· FMCG / Retail industry experience would be preferred.

· Hands on experience in SAP would be advantage.

· Strong interpersonal, communication, analytical and time management skills

• To achieve smooth operations of all own and time charter vessels and provide highest quality to customers.
• Being person in charge for all operational matters on the handled ships.
• Carefully study all terms & conditions of the agreed contracts and taking care that all requirements are being followed and fulfilled.
• Voyage planning (calculating fuel consumption / cargo intake / port rotation / optimal sea route).
• Preparation of voyage orders for the ship.
• Sending agency appointments to the designated agents in the various ports.
• Coordinating cargo intake & bunker requirements together with captain of the ship.
• Appointing weather routing company to help fine-tune optimum sea route.
• Ordering bunkers which to be supplied at the designated port.
• Sending regular updates on ship’s estimated arrival / departure time to required parties (such as charterers, owners, agents).
• Supervising process of issuing freight invoices / paying & collecting hire / laytime calculations).
• Paying port disbursements and supervising finalization process.
• Approving cargo documentation and releasing same to relevant parties.
• Monitoring ship’s performance at sea.
• Arguing performance claims towards clients in case required.
• Data input into softmar and making sure all relevant information is constantly updated.
• Regular monitoring of the profit & loss calculation for each particular voyage.
• Claims handling in coordination with legal department.
• Checking finalized voyages and explaining profits & losses in detail.

Requirements

• Minimum 2 years of relevant working experience
• Reliable track record in shipping industry
• Excellent communication & social skills
• Team player
• Well organized & structured
• Ability to pay attention to detail
• Good verbal & written skills in English
• Able to work under pressure

• Monitor quality control activities to align with the production schedule, examining incoming, in-process, and outgoing products/shipments to ensure compliance with quality standards.
• Execute customized Quality Plans for individual customers and recommends solutions to address quality queries, customer complaints and audit requirements.
• Conduct tasks related to designing documentation guidelines and templates, while also delivering training on quality-related aspects.

Requirements:

• Degree in Material Engineering or equivalent.
• At least 3 years of relevant working experience

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Senior Recruitment Consultant who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Senior level positions from various sectors are available

• Convenient location (5 minute to Tanjong Pagar MRT)

• Stable Basic Salary + Attractive Incentives

• Abundant personal growth and progression opportunities

• Start-up environment, welcoming workplace culture

Job Duties:

• An integral role as a recruiter in fulfilling clients' staffing needs.

• Handle full spectrum of recruitment and talent acquisition matters

• Conduct Interviews/phone screening and select potential candidates to meet clients' requirements.

• Coordinate interviews between candidates and clients

• Developing connections and new business and relationship management sources with existing accounts.

• Networking and building relationships with business partners and jobseekers

• Ensure company's KPI and goals are met

• Other ad-hoc duties apply

Description / Requirements:

• Minimum Diploma / Degree

• Entry Level to Experienced consultants welcome (Multiple positions)

• Strong passion for recruitment and people-oriented

• Good communication and interpersonal skills

• Comfortable working in a fast-paced environment

• CEI certified would be an advantage

• Self-motivated, proactive personality, willing to work and achieve goals in a team.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only the shortlisted candidates will be notified.

Email Address: [email protected]

We are looking to speak to Operations Managers!

You will be responsible for the effective development, implementation and management of operations in the Singapore office. You will also play a crucial role in the success of the Secretarial Services Team in the Singapore office and will have overall responsibility for the team’s delivery!

Responsibilities

• Office Administration- Responsible for the smooth and efficient running and delivery of all Operations functions
• Management of Secretarial Services Team- Active involvement in management of the Secretarial Services Team to ensure agreed KPIs are met and reassessed as appropriate
• Facility Management- Act as appointed contact vis-à-vis the building’s landlord and management office and maintain credible tenant/landlord relations
• Compliance and Risk Management- Develop, update and review various local office policies and ensure that the office complies with the local regulatory and other requirement

Requirements

• Fluency in both oral and written English
• Good presentation skills
• Minimum 7 years of experience ideally in an Operations role within professional services
• Experience in supervising teams and working with senior stakeholders
• Ability to challenge existing procedures and policies
• Strong MS Office skills and good overall IT literacy
• Degree (or equivalent)

iKas International (Asia) Pte Ltd

“Sanderson-iKas” is the brand name for iKas International (Asia) Pte Ltd

EA License No.: 16S8086

EA Reg Personnel No.: R21101138

KPay is a fintech company where we combine payment solutions with our financial technology platform that connects merchants to affordable business solutions that they need. A soon-to- be "unicorn" (USD 1+ billion valuation worth), we build a complete merchant service ecosystem that accelerates growth for businesses of all sizes.

Responsibilities:

• Accountable for securing merchants through a hands-on sales strategy and outreach.
• Spearheading merchant acquisition initiatives, involving prospect identification,negotiation, and the refinement of essential sales methodologies.
• Collaborating closely with merchants to guarantee a seamless onboarding process andsuccessful deal closures.
• Serving as the primary contact and intermediary for merchants, addressing andmanaging their inquiries.
• Cultivating strong relationships and delivering additional value to merchants toenhance platform performance.
• Tailoring strategies to align with the unique characteristics of the Singapore market,aiming not just to meet but surpass final sales goals and KPIs.

Requirements:

• Over 2 years of expertise in B2B sales, merchant acquisition, and/or POS and payments systems
• Enthusiastic about technology, fintech, and the retail sector, demonstrating the correct mindset and an ambition to advance in your professional journey
• Possesses robust interpersonal abilities and a willingness to go above and beyond for our merchants
• Sociable with proficient bilingual communication skills essential for engaging with our merchants
• Highly motivated and energetic individuals with a keen eagerness to acquire new knowledge

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Senior Payroll Executive (Human Resource Department) who can help support through the next phase of growth and development roadmap.

Duties:

• Handle full payroll cycle for internal and outsourced employees
• Responsible for entire onboarding and offboarding matters
• Handle work pass application, renewal and etc
• Ensure the organization in complying with local relevant regulations
• Involved in full spectrum of HR duties when needed
• Assist in recruitment related duties when needed
• Handle General Administrative Duties
• Provide support to the various departments
• Ad-hoc duties as assigned

Requirements:

• Diploma / Degree in relevant discipline
• Min 2 - 5 years of relevant experience
• Familiar with Microsoft Excel
• Experience in Staffing / Recruitment industry will be added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Job Overview:

As the Restaurant Operations Manager, you will play a pivotal role in revamping and expanding our Vietnamese restaurant with three existing outlets. We are seeking a dynamic and experienced individual to oversee the day-to-day operations, enhance customer experience, and drive the strategic expansion of our brand.

Responsibilities:

Operations Management:

1. Optimize Operational Efficiency: Streamline and standardize operational procedures across all outlets.
   Implement cost-effective measures to improve overall efficiency.
   
2. Quality Control: Ensure adherence to quality standards in food preparation, presentation, and service.
   Monitor and maintain high levels of cleanliness and hygiene.
   
3. Staff Management: Oversee recruitment, training, and development of restaurant staff.
   Create and maintain a positive work environment to enhance staff morale.
   

Customer Experience Enhancement:

1. Customer Service Excellence: Develop and implement strategies to enhance customer satisfaction.
   Monitor customer feedback and implement improvements accordingly.
   
2. Menu Development and Innovation: Collaborate with the culinary team to revamp and innovate the menu.
   Introduce new dishes and culinary experiences to attract and retain customers.
   

Expansion and Growth Strategy:

1. Market Analysis: Conduct market research to identify expansion opportunities.
   Stay informed about industry trends and competitors.
   
2. New Outlet Openings: Lead the planning and execution of new outlet openings.
   Ensure seamless integration of new outlets into existing operations.
   
3. Revenue and Profitability: Develop and implement strategies to increase sales and profitability.
   Monitor financial performance and implement corrective measures as needed.
   

Administrative Duties:

1. Inventory Management: Oversee inventory control and ordering processes.
   Minimize waste and optimize stock levels.
   
2. Reporting: Generate regular reports on key performance indicators and operational metrics.
   Provide insights and recommendations for improvement.
   

Qualifications:

• Proven experience in restaurant operations management, preferably in the hospitality industry.
• Strong leadership and team management skills.
• Excellent understanding of Vietnamese cuisine and culinary trends.
• Ability to work in a fast-paced and dynamic environment.
• Exceptional communication and interpersonal skills.

Benefits:

• Competitive salary and performance-based bonuses.
• Opportunities for career growth within a rapidly expanding restaurant chain.
• Employee discounts and other perks.