Senior Customer Care Specialist

About us

Thredd is the trusted next-gen payments partner for innovators looking to modernise their payments offering. Certified by Mastercard, Visa and Diners & Discover, we process billions of debit, prepaid and credit transactions annually, supporting consumer and corporation FinTechs, digital banks and embedded finance providers across the globe. Our unique offering is our client-centric approach, combining hands-on support with modern, reliable and scalable technology.

Our assured solution accelerates the development and delivery of consumer and corporate payments components embedded within digital banks, as well as for expense management, B2B payments, crypto, lending, credit, Buy Now Pay Later, FX, remittance, and open banking innovators.

About the role

We are seeking a Senior Customer Care Specialist to be responsible for ensuring Thredd’s customers benefit from the highest level of customer support as well as providing expertise in their extensive use of our platform and services.

What you will be doing

Customer and Client Centricity

· Being a key point of contact for all Thredd customers

· Having a detailed understanding of customer businesses (products, customer journeys and volumes) and needs

· Providing end to end ownership of client requests to successful and timely resolutions

Data & Reporting

· Providing analysis on card and transaction data

Quality & Controls

· Understanding, following and adhering to defined incident management procedures and communication plans

· Appropriately escalating potential issues as per defined processes, providing the required information needed to investigate thoroughly

Leadership

· Creating learning opportunities to enable team member performance and development

· Building bridges between departments especially within Implementations, Account Management, Application Support and Product

· Identifying and delivering continuous improvement, engaging the team and managing challenges positively

What you will bring

· Experience working in a B2B and customer facing service role

· Experience working in payments and/or the wider financial services industry

· Strong stakeholder management and experience working with high-level stakeholders such as Heads and C-Suite

· Experience working in a fast-paced environment where customer service is time critical and has a direct effect on the bottom line

· The ability to manage, lead and mentor

· Experience with JIRA and Confluence

· Experience with SOAP or Postman would be desirable

WORK LOCATION: 168 ROBINSON ROAD CAPITAL TOWER

Responsibilities

• Work with stakeholders and handle organisation’s learning and development needs
• Develop organisation’s overall learning plan and conduct learning needs analysis
• In charge of annual training budget
• Source and handle external partners regarding learning and development matters
• Develop and update employee orientation materials
• Conduct employee orientation
• Monitor employee training calendar and coordinate internal and external training programs
• Gather post training feedback and monitor effectiveness of training programs
• Perform additional tasks as needed.

Requirements:

• Possess a Degree in HR or equivalent
• Minimum 5 years of relevant experience in Learning & Development and HR Operations
• Strong ability in handling confidential and sensitive information
• Possess excellent communication skills and able to communicate well with stakeholders

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L65W97RW

Job Summary

We are seeking a highly skilled and experienced Software Developer to join our team. The ideal candidate will have a strong background in software development, project management, and agile methodologies. They will be responsible for leading cross-functional teams, managing large-scale projects, and ensuring the successful delivery of software solutions.

• This role requires a proactive individual with a strong ability to identify and implement process improvements.
• The candidate should be comfortable working in a fast-paced environment and managing multiple projects simultaneously.
• Experience in the financial, healthcare, telecom, and real estate sectors is a plus.

Responsibilities:

• Lead and manage software development projects from inception to completion. Analyse user needs and develop software solutions, applying principles and techniques of software development for the client
• Collaborate with cross-functional teams to design, develop, and implement software solutions.
• Update client software, enhance existing software capabilities and develop and direct the team for testing and validation procedures
• Oversee project planning, prioritization, and organization to ensure timely delivery.
• Track project milestones, budgets, and deliverables.
• Facilitate agile practices, including Scrum and Kanban, to enhance team productivity.
• Conduct regular progress reviews and meetings with stakeholders.
• Provide coaching and leadership to agile development teams.
• Manage vendor relationships and ensure compliance with SDLC best practices.
• Identify areas for process improvement and implement effective solutions.
• Ensure systems are running smoothly and maintain high SLA standards for issue resolution

Profile:

• Bachelor’s degree in Computer Engineering or related field.
• 15+ years of experience in software development and project management.
• Proficiency in SQL, Teradata, Java, C++, Visual Basic, HTML, CSS, PHP, Python, and AWS.
• Strong knowledge of data analytics, data visualization, and UX design.
• Experience with AI and deep learning technologies.
• Expertise in agile methodologies, including Scrum, Kanban, and SAFe.
• Excellent problem-solving, analytical thinking, and attention to detail.
• Strong communication skills, both oral and written.
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Publisher, Visio, Project, Access).
• Experience in managing large-scale implementation projects.
• Proven track record of delivering projects on time and within budget.
• Experience in coaching and leading agile teams.
• Familiarity with tools such as JIRA, Clarity, and ServiceNow.
• Experience in stakeholder management and reporting across multiple levels.

Job Description

• Prepare and analyse cost comparison..
• Providing information of all the contract documents, correspondence and other information to ensure a proper performance of contractual obligations.
• Obtaining quotations, liaising and negotiate with sub-contractors and suppliers.
• Responsible for measuring quantities and taking off.
• Strong understanding of construction and engineering principles.
• Knowledge of relevant construction contracts and procurement processes.
• Analytical skills to evaluate and manage project costs effectively.
• Prepare Variation Orders, claims, final accounts, settlement and sub-contractor payments
• All other QS related job

Requirements

• Degree / Diploma in Quantity Surveying
• Min 5 years and above experience as Senior Quantity Surveyor in main-con companies
• Proven ability in contract negotiation, contract administration & variation orders
• Proficiency in Microsoft Excel and Golden software
• Able to work independently, be meticulous, analytical with excellent problem-solving skills, proactive & able to meet tight deadlines
• Preferably with working experiences in MRT projects
• 5 days work week

Job Description:

• Attend technical meeting/site meetings with consultants, and provide technical solutions
• Study drawings and coordinate architectural works with the consultants and sub-contractors to resolve any technical / site issues
• Ensure architectural works are carried out according to specifications / drawings
• Inform Project Director / Project Manager on any technical / site problems pertaining to architectural works;
• Supervise the progress of architectural works on site
• Coordination of sub-contractor's architectural work and ensuring the work is on schedule

Requirements:

• Minimum Diploma in Civil Engineering / Architect or equivalent
• 5 years relevant working experience in Architectural coordination
• Excellent written and verbal communication skills

Job Scope:

• Undertake audit in various industries, have a good understanding of the relevant business and risk management issues and is familiar with the regulatory and reporting environment.
• Handle assignments independently.
• Guide and perform review on team members’ audit work.
• Prepare audited / Unaudited financial statements and tax computation

Requirements:

· Relevant educational qualifications

· Minimum 2 years Audit experience

· Good communication and interpersonal skills

· Able to work independently under tight deadlines

Position: Senior Technical Consultant (SuccessFactors)

Our team is looking for a highly experienced Senior Technical Consultant to join our dynamic team. This role demands advanced expertise in SAP SuccessFactors, particularly in integration development, along with prior leadership experience. Proficiency in SAP CPI (Cloud Platform Integration), Integration Center, and SuccessFactors APIs is required, and knowledge of Dell Boomi is highly preferred. The successful candidate will play a key role in providing post-go-live support to clients, offering technical guidance, and ensuring the smooth implementation of integration solutions.

Primary Responsibilities:

• Gain a thorough understanding of client business objectives and requirements to design and configure SAP SuccessFactors solutions tailored to their needs.
• Evaluate existing integration setups, address technical issues, and implement necessary updates or modifications.
• Act as the primary point of contact for clients, ensuring clear communication and alignment of expectations.
• Maintain the quality of system configurations and project deliverables while adhering to best practices and industry standards.
• Provide mentorship and support to junior consultants to foster their professional development.
• Participate in team meetings and contribute to progress updates on client engagements.
• Simplify complex technical concepts and effectively communicate them to clients and team members.
• Assess workloads and plan tasks efficiently for yourself and the team.
• Maintain accurate records of time, expenses, and deliverables for ongoing projects.
• Contribute to additional internal initiatives, such as process improvements and reporting activities.

Qualifications and Experience:

• Bachelor’s Degree in Information Technology, Business, or a related field (preferred but not mandatory).
• 3–5 years of experience working with SAP SuccessFactors, including system integration and configuration.
• Certification in one or more SAP SuccessFactors modules (Associate or Professional level).
• Proven track record in managing SAP SuccessFactors integrations, with expertise in Boomi, SAP CPI, and SAP Cloud Platform Integration (certifications are advantageous).
• Demonstrated ability to manage technical integration projects and provide effective support to clients.
• Experience leading and guiding technical teams, especially in client-facing roles.

Core Competencies:

• Excellent analytical and troubleshooting skills.
• Strong verbal and written communication abilities.
• Effective time management skills and the ability to handle multiple priorities.
• A team-focused attitude with a commitment to delivering exceptional results for clients.
• This position offers the opportunity to collaborate with a skilled team, work on cutting-edge technologies, and contribute to the success of clients in their SAP SuccessFactors implementations.

If you are passionate about technical consulting and delivering impactful results, we encourage you to apply.

Primary Responsibilities:

• Develop relationships with Relationship Managers;
• Develop leads and prospects by working with Relationship Managers to identify and qualify potential prospects for RFO’s planning and life insurance products;
• Engage in client meetings to provide wealth solutions consultancy where appropriate pursuant to the solicitation guidelines;
• Present RFO’s planning concepts and life insurance products to prospects;
• Assist to develop SG office’s internal referral flow to ensure compliance and operational requirements are met;
• Provide pro-active engagements and advise Relationship Managers on product solutions;
• Track, manage and follow up on prospective client situations including follow-up planning, meetings, correspondence, tracking information in the system;
• Participate in other marketing activities as appropriate;
• Utilize RFO’s sales management systems and follow all solicitation and compliance requirements.

Job Requirements:

• Bachelor’s degree from a reputable university, with 8 to 12 years of relevant experience in the financial industry;
• Experience and knowledge in life insurance and/or HNW space will be preferred;
• Individuals with strong analytical and problem-solving skills, excellence communication, driven and ambitious in delivery of results;
• Self-motivated and mature individuals who possess a strong drive for excellence;
• Passionately committed to developing a long-term career in the industry;
• Willing to take initiative, exhibit creative thinking and take ownership of cases

Context:

• Capital Market IT applications (in-house and package) used worldwide, covering Front Office (Murex, Apex, Orchestrade…), Back Office (Summit, Calypso…), Market data referential (Asset Control...), Market Risk (in-house application on big data technologies).
• This role aims to develop on the Calypso back-office package, in project mode as well as maintenance, and to support the “run the bank” function. It requires a deep understanding of the nature of business operations, timing of activities & data flowing through internal and external systems. The build and support team continuously works with business users, infrastructure engineers and system managers.

Job Description:

• Contribute to IT initiatives for Antaes Asia clients
• Build & change management

1. Analyse enhancement requests for the repo business and new products.
2. Propose solutions in collaboration with Architects.
3. Specifications, workload estimates, planning, test scenarios, release documentation.
4. Coordinate user acceptance tests.
5. Monthly releases, following the team’s milestones for analysis, coding and testing.
6. Support the release roadmap in production.

• Incidents and Requests management (business users and other IT teams.

1. Application support, level 3 (expert).
2. Troubleshoot and fix issues/bugs.

• Continuous improvement

1. Improve operational processes.
2. Coach more junior team members as required.

• Contribute to the promotion of Antaes services on top of assistance provided to clients

Job Requirements:

• At least a Bachelor’s Degree in Computer Science, Engineering, Science or related fields
• Minimum 8 years working experience in relevant roles.
• Minimum 5 years experience as a Calypso business analyst on Calypso back office.
• Experience on Calypso versions v14 to v17.
• In depth knowledge of Static Data, Workflows, ScheduledTask, Confirmations, Settlements, Messages / Swift messages, Positions, Accounting, Corporate action, Filters, Reporting Framework, Reconciliation features.
• Understanding of financial assets (repos, bonds, SLB, issuances) and trade lifecycle.
• Experience with regulatory reporting HRF, NORIA, MMSR.
• Experience in interfacing Calypso with external systems.
• Hands-on experience in implementation projects.
• AGILE track record.
• Experience in implementing NR scenarios.
• Willing to do L3 Support if required.
• Willing to do On-call rotation with team mates to cover night and week-end support.
• Analytical and problem solving skills
• Pro-active mind-set in security
• Proven ability to work individually under pressure
• Team player with good interpersonal skills
• Very good communication skills and keen to work with business users.

Working Hours

• Work in shift for ASIA or EMEA region: (9am – 6:30pm SGT) or (3pm – midnight SGT).
• On-call rotation with team mates to cover night and week-end support.

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Senior Recruitment Consultant who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Senior level positions from various sectors are available

• Convenient location (5 minute to Tanjong Pagar MRT)

• Stable Basic Salary + Attractive Incentives

• Abundant personal growth and progression opportunities

• Start-up environment, welcoming workplace culture

Job Duties:

• An integral role as a recruiter in fulfilling clients' staffing needs.

• Handle full spectrum of recruitment and talent acquisition matters

• Conduct Interviews/phone screening and select potential candidates to meet clients' requirements.

• Coordinate interviews between candidates and clients

• Developing connections and new business and relationship management sources with existing accounts.

• Networking and building relationships with business partners and jobseekers

• Ensure company's KPI and goals are met

• Other ad-hoc duties apply

Description / Requirements:

• Minimum Diploma / Degree

• Entry Level to Experienced consultants welcome (Multiple positions)

• Strong passion for recruitment and people-oriented

• Good communication and interpersonal skills

• Comfortable working in a fast-paced environment

• CEI certified would be an advantage

• Self-motivated, proactive personality, willing to work and achieve goals in a team.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only the shortlisted candidates will be notified.

Email Address: [email protected]

About the Role:

We are seeking a highly skilled and motivated Senior Sales Recruiter to join our dynamic team. In this role, you will be responsible for attracting, engaging, and hiring top-tier sales professionals to drive our business growth. You will partner closely with hiring managers, leverage innovative sourcing strategies, and ensure an exceptional candidate experience.

What You'll Do:

• Collaborate with hiring managers to understand sales hiring needs, job requirements, team goals and raise the benchmark of quality entering CrowdStrike
• Develop and execute robust sourcing strategies tailored to identifying high-performing sales professionals.
• Manage end-to-end recruitment processes, from sourcing to offer negotiation, ensuring timely and quality hires.
• Screen, interview, and assess candidates for cultural fit and sales aptitude.
• Build and maintain a network of qualified sales talent through proactive outreach, industry events, and leveraging professional platforms.
• Maintain and manage a database of passive and active candidates for future opportunities.
• Stay informed on market trends, compensation benchmarks, and competitor hiring practices.
• Act as a trusted advisor to hiring managers by providing data-driven recommendations and insights.
• Ensure a seamless and positive experience for all candidates by communicating effectively and providing timely updates throughout the process.
• Drive initiatives to attract and hire a diverse pool of sales talent.
• Champion inclusive hiring practices within the organization.
• Track and report on recruiting metrics such as time-to-fill, quality of hire, and source effectiveness; using tools such as Workday and Tableau
• Continuously optimize the recruiting process based on data and feedback.
• Advise/coach and influence line managers on recruitment policies & procedures; best practice; selection processes, competency frameworks & interview techniques

What You’ll Need:

• Proven experience in direct hiring across Southeast Asia and North Asia region
• Proven success in hiring for sales positions across various levels, including senior and strategic roles.
• Experience working within a software vendor and/or technology business
• Experience working in a multinational or cross-cultural recruitment environment.
• Familiarity with high-growth or technology-driven industries.
• Extensive experience in candidate attraction and direct hiring methods
• An understanding of the different attraction methods and how and when to use them
• An understanding of different selection & assessment tools/techniques and how and when to use them
• Understanding of HR policy, process, and legislation
• Ability to manage multiple vacancies at one time working to tight timelines and quality measures
• Outstanding attention to detail in all tasks, maintaining high standards of data hygiene
• Team player willing to support others with heavy workloads
• Fluency in English is a must have as, from time to time you will be required to support hiring across the entire APJ region
• Excellent customer facing and presentation skills
• Excellent communicator at all levels up to Executives
• Ability to build relationships face to face and over the phone

Bonus Points:

• Cyber Security industry experience
• Experience using ATS (Applicant Tracking Systems) – Workday is ideal

As a Senior Electrical Technician at RoviSys, you will be responsible for portions of a major project for the designing electrical control panel layouts, power systems and construction packages as well as support electrical field installation, design and implementation. You will design electrical control and power circuits that utilize voltage from 24 volts DC up to 480 volts AC as well as leading technician.

Description of work:

· Prepare and modify electrical control panel drawings, layouts and schematics.

· Create Bills of Material (BOM) and assist with selection of components.

· Assist sizing of control cabinets, customer site walk downs for electrical, power, instrumentation.

· Supervise site installation for electrical, power, instrumentation and piping.

· Mentor and lead technician.

· Travel required: Typically, 5%-20%, could increase based on project requirements.

Qualifications:

· Diploma or Advanced Diploma in Electrical/Electronics/Mechatronics/Engineering Technology, or equivalent electrical and controls background.

· At least 5 years relevant experience.

· Experiences with AutoCAD, AutoCAD Electrical and/or BIM 2500.

· Self-motivated and willing to attend education classes to supplement skillset as required.

Additional Qualifications:

· Knowledge in IEC Electrical Standards and SLD Symbols

· Knowledge in other hardware control applications eg: Rockwell, Siemens etc or panel components.

· ‘Hands on’ electrical experience or hobbies.

Key Roles and Responsibilities:

• Assessment and Issuance of Letter of Guarantee (LOG) in accordance with policy contract and guidelines
• Ensure LOG are concluded within the agreed turnaround time.
• Follow up calls to the customers when necessary
• Ensure that exceptional customer services are provided
• Identify and escalate cases to supervisor where necessary and ensure closure of escalated cases
• Liaise with intermediaries, hospitals and various other parties
• Answer enquires via email and phone call
• Key in call details into the system
• Provide admin support to the team when required
• Assist and/or provide training and/or coaching when required
• Ensure that the various KPIs are met
• Undertake any other ad-hoc projects assigned by supervisor or head of department

Qualifications:

• Diploma or higher educational qualification.
• Completion of Health Insurance Certificate is preferred.
• Claims Experience of at least 1-2 years in Health Claims
• Proficient in Microsoft Office applications such as Excel, Word and Powerpoint
• Good command of both written and spoken English.
• Team Player and self-motivated
• Ability to work with tight timelines and under pressure
• Keen eye for details
• Highly organised around multiple priorities and timelines
• Good communication and people skills

The Company

Our client is a US MNC and Fortune 100 company in the technology industry. They are looking to hire a Senior Accountant/Analyst on a 1-year contract basis due to the team’s expansion.

The Role

You will be supporting the shared services in India to ensure SOX compliance, recommend improvements to company policies, internal controls, systems and processes, monitoring of internal controls, implement best practices, provide technical accounting advisory to support US GAAP and local GAAP compliance. You will also be involved in driving engagements with global / regional accounting and take part in regional finance projects as necessary.

Your Profile

You should have a Bachelor’s Degree, with 5 years in accounting operations and internal/external audit experience. Big 4 experience will be a plus. To succeed in this role, you should be proactive, have good attention to details, good communication skills and time management skills.

Apply Today

Please send your resume, in WORD format only and quote reference number KC13147403,by clicking the apply button. Please note that only short-listed candidates will be contacted.

EA Licence No: 07C5595 Registration Number: R21100032 Ka Le Chua

Summary:

The Senior Network Engineer is responsible for maintaining, upgrading, and optimizing network infrastructure across offices, regional exchanges, collocation sites, and client connections. This role involves designing and deploying network and security solutions, translating business requirements into technical designs, and collaborating with central engineering teams to ensure solutions align with organizational standards. A strong focus on automation, scalability, and security is essential.

Responsibilities:

• Maintain and upgrade network infrastructure, ensuring seamless connectivity with clients, regional exchanges, and collocation sites.
• Design and deploy network and security solutions for LAN, WAN, and Data Center environments.
• Translate business requirements into scalable, secure, and stable technical designs compliant with organizational standards.
• Lead transformational projects across the APAC region.
• Optimize and automate tooling for the network infrastructure team.
• Collaborate with central engineering teams to implement technical solutions aligned with global infrastructure standards.
• Gather business requirements, document technical solutions, and oversee their implementation in collaboration with relevant teams.
• Provide technical documentation, including designs, configurations, and operational procedures.

Technical Competencies:

• Advanced knowledge of network architecture design, implementation, and support.
• Hands-on experience with deploying and managing network and security equipment, including Cisco routers, switches, and wireless infrastructure, DWDM Layer 1 systems.
• Expertise in TCP/IP, BGP, OSPF, EIGRP, IP multicast, QoS, VPC, VRF, spanning tree, Data Center setup, and Cisco ISE.
• Proficiency in network monitoring and analysis tools such as Zabbix, SolarWinds, WireShark, SevOne, and CPacket.
• Familiarity with market access networks across Asia-Pacific and experience in enhancing their performance.
• Strong knowledge of ITIL framework and its application in operational processes.
• Practical experience in project management, from initiation to closure, with proficiency in documentation and stakeholder communication.

Behavioral Competencies:

• Excellent communication skills to engage with all organizational levels and external stakeholders.
• Strong organizational skills with a focus on delivering projects on time.
• Ability to build and maintain effective team relationships.
• Self-starter with the ability to work under pressure and manage competing priorities.

Experience and Qualifications:

• 5+ years of experience in network deployment and services, with at least 2 years in the financial industry.
• Expertise in exchange connectivity and trading network infrastructure design, implementation, and support (CCIE certification is a significant advantage).
• Proven track record in handling complex IT projects using PMI methodologies.
• Client-oriented mindset with strong problem-solving and decision-making skills.
• Experience in optimizing performance and scalability of network infrastructure for high-frequency trading environments.

Responsibilities:

• Assist the project manager with on and off site meeting pertaining to the technical issues
• Responsible for submission of Architectural samples, shops drawing and other related documents to the consultants or authorities
• Coordinate and monitor work progress at site including periodical site inspection and attending meetings during course of construction of project
• Proven problem solving and achievements work progress according to the work schedule
• Site supervision and able to coordinate well with sub-contractors, RE and RTO

Requirements:

• Candidate must at least a Bachelor’s Degree, Post Graduate Diploma in Civil Engineering or equivalent
• Min 2 year relevant experience in the related field for this position
• Be able to work independently with minimum guidance
• Good team player, keen desire to learn, contribute, advance and progress with the company.

Job Description

1. Recruitment and On-boarding

• Support recruitment activities, including developing job descriptions, posting roles, screening resumes, conducting interviews, and extending job offers.
• Manage the on-boarding process to ensure a smooth integration for new hires, providing orientation and necessary documentation.
• Collaborate with HR management to refine recruitment and on-boarding processes, improving candidate and new-hire experiences.

2. Employee Relations

• Serve as a primary contact for employees, handling inquiries related to HR policies, benefits, and procedures.
• Assist in resolving employee relations issues and provide guidance on workplace concerns, promoting a positive organizational culture.
• Contribute to employee engagement initiatives by organizing activities and gathering feedback to enhance the work environment

3. Performance Management

• Support the implementation of the performance management cycle, assisting with goal setting, performance reviews, and feedback sessions.
• Work with managers to identify training and development needs for staff, facilitating access to appropriate learning resources.

4. HR Administration and Operations

• Ensure accurate record-keeping for all employee data, maintaining compliance with data protection regulations and confidentiality.
• Process HR documentation, including employment contracts, changes in employment status, and termination paperwork.
• Contribute to streamlining HR administrative processes, seeking efficiencies and improving service delivery.

5. Compliance and Policy Development

• Stay informed on employment law updates and assist in ensuring the bank’s HR practices comply with relevant regulations.
• Participate in the development and roll-out of HR policies and procedures, ensuring they are effectively communicated to employees.
• Conduct regular reviews of HR practices to ensure alignment with company policies and legal requirements.

6. Compensation, Benefits, and Payroll Processing

• Payroll Processing: Oversee the end-to-end payroll processing, ensuring accuracy, timeliness, and compliance with local tax and labor regulations.
• Administer employee benefits programs, managing enrollment, updates, and benefits-related inquiries.
• Conduct research on benefits options and assist HR management with recommendations to ensure competitive offerings.
• Provide guidance to employees on benefits-related questions, assisting with claims and enrollment processes.

7. Mentorship and Support

• Act as a mentor to junior HR officers, providing guidance and sharing best practices.
• Assist with training new HR team members, helping them understand HR procedures and systems.
• Contribute to a collaborative HR team environment, promoting knowledge sharing and professional development

Job Requirement

1. Minimum of 5-8 years of HR experience within the banking sector.

2. Strong understanding of HR processes, employment laws, and HR best practices, with a focus on recruitment, employee relations, and benefits administration.

3. Excellent communication and interpersonal skills, with the ability to engage effectively with employees and management.

4. Proactive, solution-oriented approach with a strong attention to detail.

5. Given that we are a Taiwanese bank; knowledge of mandarin is essential as the role involves preparing email correspondence and periodic reports for overseas branches and HQ in Taiwan.

6. Team-oriented with a collaborative approach and a commitment to maintaining confidentiality and discretion in handling employee information.

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Senior Recruitment Consultant who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Senior level positions from various sectors are available

• Convenient location (5 minute to Tanjong Pagar MRT)

• Stable Basic Salary + Attractive Incentives

• Abundant personal growth and progression opportunities

• Start-up environment, welcoming workplace culture

Job Duties:

• An integral role as a recruiter in fulfilling clients' staffing needs.

• Handle full spectrum of recruitment and talent acquisition matters

• Conduct Interviews/phone screening and select potential candidates to meet clients' requirements.

• Coordinate interviews between candidates and clients

• Developing connections and new business and relationship management sources with existing accounts.

• Networking and building relationships with business partners and jobseekers

• Ensure company's KPI and goals are met

• Other ad-hoc duties apply

Description / Requirements:

• Minimum Diploma / Degree

• Entry Level to Experienced consultants welcome (Multiple positions)

• Strong passion for recruitment and people-oriented

• Good communication and interpersonal skills

• Comfortable working in a fast-paced environment

• CEI certified would be an advantage

• Self-motivated, proactive personality, willing to work and achieve goals in a team.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only the shortlisted candidates will be notified.

Email Address: [email protected]

Keyrus is an international consulting firm, specializing in the integration of data intelligence and Digital solutions. With over 4000 employees spread across 27 countries, Keyrus continues to deliver on such projects to a wide range of clients from various industries including but not limited to Banking/Finance, Healthcare/pharmaceuticals, FMCG, Oil & Gas, and more.

As part of Keyrus’ solution delivery, we are also in a position to recruit and place technical consultants to complement on existing client projects with their expertise. As such, we seek innovative and agile people to support ambitious and forthcoming technological challenges

In a challenging and multicultural environment, we are looking for a Senior Network Engineer to in Singapore join a mission at our client IT Technology Department.

Responsibilities

• Maintain and upgrade network and connectivity to other CIB offices, regional exchanges, collocation sites and clients
• Provide network design, solution deployment, and technical documentation for network and security related equipment such as LAN, WAN, Firewall, Load Balancer etc.
• Translates business requirements into technical designs that ensure availability, stability, scalability, security and ensure the solutions comply to Bank’s standard
• Participates in coordination with the Central architecture team to various initiatives such as Proof of Concepts, evaluations and tests. Assures those initiatives are coherent with the Regional constraints
• Understands the Regional business requirements, translates them and elaborates in coordination with the central engineering teams suitable technical solutions in line with the WIN Infrastructure standards.
• Gathers all business requirements, defines, documents and communicates solutions to the appropriate parties and Implements or oversees implementation of those solutions with the central team

Requirements

• 5+ years of experience in Network deployment services, with minimum 2 years in finance industry
• Advanced knowledge of network architecture design, implementation and support
• In-depth knowledge of TCP/IP, BGP, OSPF, EIGRP, IP multicast, QoS, VPC, Spanning and Cisco ISE with strong deployment and troubleshooting experience
• Expertise in exchange connectivity and trading network infrastructure design, implementation and support (CCIE is a strong ‘plus’)
• Expertise in Firewall implementation and support (Checkpoint/Fortinet certification is a strong “plus”)
• Familiarity with network monitoring and troubleshooting/analysis tools, such as Solarwind, Netscout InfiniStream, WireShark, NetFluke, ServOne etc.

Our client are a leading global advisory firm with expert knowledge and experience with strategic communications, with an excellent reputation with consulting their clients on organisational needs and communications.

They are looking for a Senior Account Director to lead key client accounts, drive growth, and provide strategic counsel, specifically on the financial communications team.

The Role:

As a Senior Account Director, you will play a pivotal role in managing and developing high-profile client relationships, providing expert advice on financial communications, corporate reputation, investor relations, and crisis management. Your insights and leadership will help clients enhance their strategic positioning and navigate the complexities of the financial markets.

Key Responsibilities:

• Lead and manage client accounts, ensuring high-quality, effective communication strategies
• Provide senior-level counsel to clients on a wide range of financial communications issues, including corporate transactions, regulatory matters, and market positioning
• Drive new business development opportunities and grow existing client relationships
• Oversee the development and execution of integrated communications campaigns, working closely with internal teams to deliver results
• Manage and mentor team members, fostering an environment of collaboration, creativity, and professional growth
• Monitor industry trends and financial markets, providing clients with timely insights and recommendations
• Act as a key spokesperson for clients, ensuring alignment with their communication objectives and brand values

What We’re Looking For:

• Minimum of 8-10 years’ experience in financial communications, public relations, or a related field, with a strong understanding of the financial services industry.
• Profiles from financial communications consultancies, advisories, PR agencies or in-house backgrounds will be considered but financial expertise is essential.
• Proof of managing high-profile client accounts, with experience in corporate communications, investor relations, and crisis management
• Strong leadership and team management skills, with a focus on fostering collaboration and delivering results
• Exceptional communication skills, with the ability to present complex financial information in a clear, accessible manner
• Excellent stakeholder management skills and experience in working with senior executives and decision-makers
• A deep understanding of the media landscape, financial markets, and regulatory environment in Singapore and the region
• Ability to thrive in a busy, client-focused environment, managing multiple projects and priorities effectively
• A degree in Communications, Business, Finance, or a related discipline

Interested? Apply now!

EA License: R22108421

Agency License No.: 11C4388

Job Responsibilities:

• Responsible for overall application development, customization and configuration of Hexagon's Smart 3D and SmartSketch
• Setting up and administering multi-discipline detailed design projects using SP3D and other 3D tools
• Defining and applying security groups’ permissions:

1. 3D Symbol Development
2. Loading and customizing hangers and supports
3. Customizing new name rules
4. Custom command development
5. SQL and Oracle Server expertise
6. Creating procedures and functions in SQL
7. SQL report customization for catalogue and model integration between S3D and SPPID, and other 2D to structural macros development for different types of connections

• Isogen customization and configuration:

1. New view style development
2. Preparing and loading SP items
3. Preparing and loading instruments
4. Setting up SPR/DGN export reports
5. Setting up 3D reference models
6. Setting up IFC codeless rules and customization

• User training for SP3D:

1. Database Maintenance
2. Database Integrity
3. Create new custom Interferences
4. Scheduling daily backups and reports
5. Awareness of MDR

Job Requirements:

• Diploma or Graduate Degree in Engineering
• At least 10+ years of SP3D development experience
• Experience with Smart Plant 3D, SmartSketch, Smart Plant Review, and other associated S3D applications, customization, and development, MicroStation, and AutoCAD
• Possess leadership and decision-making skills
• Good written and oral communication skills
• Strong facilitation, analytical, and design skills
• Good problem-solving skills
• Ability to prioritize and organize support activities and deliver multiple tasks
• Experience in BIM packages, Oracle DB, and Visual Basic DB is an added advantage

• Project Description:

Our customer is a leading bank in Australia that is implementing Murex as a front to back integrated platform for straight-through processing and Trade Lifecycle Management across all asset classes. This is a multi-year initiative where different projects run in concurrence and the streams include migration from legacy platforms, new product initiatives, new entity rollouts, and regulatory compliances.
We require an experienced MxML & Datamart developer with strong knowledge of Murex, experience in MxML solution design, and broad exposure to financial markets. You will be working as a subject matter expert in a team of Murex Developers on a variety of tasks.

• Responsibilities:

Murex Responsibility:
• Write transformation logic for source data format to Murex understandable format (MxML)
• Create MxML import and export workflows using MXML Exchange
• Configure and Build Murex Reports (Datamart) for reports-based requirements
• Work on other Murex modules as and if required based on your experience and with support from our wider team

• Mandatory Skills:
  • Murex Datamart
  • MXML

• Murex Knowledge of around 8 years on Murex/MxML Exchange, Contract, or Deliverable workflow and Murex Development experience
• Good exposure to writing/coding MXML Formulae and Murex DataMart experience on 3.1
• Has previously developed interfaces (Deals, Static Data) via Murex (both upstream and Downstream)
• Has Knowledge of XML Transformations, Document and template generation from MXML
• Has knowledge of various tasks in MxML and how they work
• Good understanding of Murex DataModel, Dynamic Tables, and Viewers
• Exposure to Unix shell scripting
• Experience in applying MX.3 DataMart and SQL optimization techniques
• Experience in MX.3 EOD batch creation and scheduling
• Experience in DataMart/EOD solution design and effort estimation with limited support required

• Nice-to-Have Skills Description:

• SWIFT message generation MT300, MT305, MT540 , MT202 , MT103
• DevOps on Murex experience (GIT, Jenkins, JIRA, etc)
• Technical solution design experience and start-to-end solution ownership
• Experience with Interest Rate Derivatives, FX Derivatives

We are assisting our client, an existing healthcare provider, in finding an experienced senior data analyst to join their team.

Responsibilities:

• Extract and transform data from various sources, ensuring data accuracy, consistency, and reliability. Cleanse data and identify/rectify coding errors. Develop and maintain data pipelines and data models for analyses.
• Analyse large datasets to identify trends, patterns, and anomalies, using statistical techniques and data visualization. Develop and maintain dashboards and reports to track Key Performance Indicators (KPIs). Generate regular and ad-hoc reports, collaborating with stakeholders to meet their reporting needs.
• Cleanse and interpret complex data to provide actionable business insights. Translate data findings into operational and strategic improvements, developing recommendations to streamline processes, improve efficiency, and contribute to overall success.
• Work with cross-functional teams, including business analysts, data engineers, and other stakeholders. Collaborate with management to align business and informational priorities. Communicate analytical findings and insights to both technical and non-technical stakeholders.
• Contribute to advancing the transition toward a more data-driven culture. Adhere to data governance policies in servicing data extraction or report requests, metrics, and dashboards. Assess adherence to data quality standards and data governance initiatives.
• Manage projects to ensure measurable, actionable results align with stakeholder goals.
• Provide professional consultation services.
• Identify opportunities for process optimization and stay informed on the latest trends and advancements in data analytics. Continuously evaluate and refine existing data processes and methodologies.

Requirements:

• Bachelor's degree in any STEM-related disciplines
• Certification(s) in any modern data visualization platform
• 2-5 years of experience working in a data analyst role, preferably in the healthcare industry
• Proven experience wrangling large datasets and using data visualization tools such as Tableau or Power BI
• Proficiency in programming languages (Python, SQL) is essential
• Strong understanding of statistical methods and concepts such as hypothesis testing, regression analysis, and classification techniques.
• Experience with the ETL process and machine learning techniques would be advantageous

Responsibilities:

• Assist the project manager with on and off site meeting pertaining to the technical issues
• Responsible for submission of Architectural samples, shops drawing and other related documents to the consultants or authorities
• Coordinate and monitor work progress at site including periodical site inspection and attending meetings during course of construction of project
• Proven problem solving and achievements work progress according to the work schedule
• Site supervision and able to coordinate well with sub-contractors, RE and RTO

Requirements:

• Candidate must at least a Diploma in Civil Engineering or equivalent
• Min 5 years relevant experience in the related field for this position
• Be able to work independently with minimum guidance
• Good team player

Job Description: Senior Network Engineer

We are seeking a consultant with extensive experience Expertise in exchange connectivity and trading network infrastructure design, implementation and support (CCIE is a strong ‘plus’)

Key Responsibilities:

• Maintain and upgrade network and connectivity to other offices, regional exchanges, collocation sites and clients.
• Provide network design, solution deployment, and technical documentation for network and security
• related equipment such as LAN, WAN, Data Center networks.
• Translates business requirements into technical designs that ensure availability, stability, scalability,
• security and ensure the solutions comply to standard.
• Work on Transformational projects for APAC region.
• Optimize tooling for network infrastructure team, strong focus on automation.
• Understands the Regional business requirements, translates them and elaborates in coordination
• with the central engineering teams suitable technical solutions in line with the Global team’s
• Infrastructure standards.
• Gathers all business requirements, defines, documents and communicates solutions to the
• appropriate parties and implements or oversees implementation of those solutions with the central
• team.

Required Skills & Qulaification:

• Bachelor’s degree in information technology or equivalent
• 5 to 7 years’ experience of network architecture design, implementation, and support
• 5 to 7 years’ experience in deploying network and security equipment, such as Cisco routers, switches, wireless infrastructure, and DWDM Layer 1 experience.
• In-depth knowledge of TCP/IP, BGP, OSPF, EIGRP, IP multicast, QoS, VPC, VRF, spanning tree, Data
• Centre setup and Cisco ISE with strong deployment and troubleshooting experience
• 5 to 7 years’ experience with network monitoring and troubleshooting/analysis tools, such as Zabbix, MFNA, SolarWinds, Wireshark, CPacket, Sev One .
• Familiarity with Market access across Asia Pacific, and ability to utilize network knowledge and experience to improve network infrastructure performance.
• Working knowledge of ITIL framework
• 5 to 7 years’ experience handling complex IT-related projects: from writing a proposal, initiating, & planning projects, to executing, monitoring/controlling projects, until and including project closure.

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

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Morgan McKinley Pte Ltd
Dinu Dinesh

EA License No: 11C5502

EAP Registration No: R22110286