About Us

• AfterShip is an automation platform that empowers eCommerce retailers to create and manage the world’s best online shopping experiences. Powering the tracking of over 4.4billion order shipments for 17,000 eCommerce retailers like Etsy, Harry’s and Kylie Cosmetics, AfterShip is a pioneer in post-purchase solutions and eCommerce AI. We deliver innovative, industry-leading SaaS solutions, including email automation, SMS marketing, smart product recommendation, shipment tracking, returns management, AI-predictive delivery estimates, and so on.
• Our strong product market fit, prioritizing solving real problems for our customers, has resulted in a strong growth trajectory for the company. We secured a 66 million dollar Series B in 2021.
• At AfterShip, we are building a diverse and high-performing culture that encourages collaboration and experimentation on a global scale. Even as a company with over 10 years under our belt and 450 AfterShippers across our 8 global offices, we embrace a dynamic and agile approach to our work.
• We operate with a flat team structure, where you will have opportunities to contribute your ideas and take ownership over your work to create meaningful impact for the business and the customers we serve. If you’re looking for a vehicle to achieve your professional goals and work alongside fantastic teams, we invite you to join us.

What You’ll Do:

• Drive the implementation of product services such as company selection, product recommendations, computational advertising, and risk control.
• Gain a deep understanding of recommendation systems, advertising business, and risk control. Propose solutions tailored to the characteristics of existing business scenarios, optimize rules, strategies, and models continuously to enhance user experience and business metrics.
• Develop the user portrait system for both B-end and C-end users within the company. Implement these systems in personalized recommendations, advertising, precise marketing scenarios to improve core business metrics.

Who We’re Looking For:

• Bachelor's degree or above in Computer Science, Data Mining, Machine Learning, or related fields preferred. Strong algorithmic and programming skills required.
• Minimum of 5 years of experience in recommendation systems, advertising, user profiling, or related fields, with at least 1 year of team management experience.
• Proficiency in common machine learning algorithms, data mining, computational advertising, search ranking. Familiarity with machine learning models such as xgboost, FM, deep learning, LR, neural networks.
• Prior experience in large-scale personalized recommendations, search, computational advertising, user profiling, risk control is advantageous. Experience with deep learning-based recommendation systems is a plus.
• Strong research capabilities, preferably with a track record of publishing high-quality papers at top conferences in NLP/recommendation/search domains.
• Possess strong data sensitivity, meticulous logical thinking, data insight abilities, effective communication skills, and the ability to handle pressure.

Security Requirements

• Employees shall consciously comply with the company's information security rules and regulations, consciously protect the company's internal information, and strictly prohibit the disclosure of any information about the company without permission.
• Employees shall participate in various forms of information security awareness training organized by the company promptly as required to meet the information security capability requirements stipulated by the position.
• Employees should take the initiative to report any suspected information security incidents. If employees violate the company's information security regulations, they will be held accountable or punished in accordance with the relevant internal formulation.

Job Title: Senior Business Development Manager

Location: Singapore (with occasional travel as required)

Reports to: Senior Management / CEO

RESPONSIBILITIES

Business Growth & Strategy:

· Identify, evaluate, and pursue new business opportunities locally and in other SE Asian countries.

· Develop and implement strategic business development plans to drive revenue growth and market expansion.

· Research and identify key market trends, competitor activity, and customer needs to position the company for long-term success.

Client Relationship Management:

· Cultivate and maintain relationships with new and existing clients, including family offices, high-net-worth individuals (HNWIs), and corporate clients.

· Serve as the primary point of contact for key clients, providing personalized service and understanding their specific investment and logistic solutions in precious metals.

Sales & Revenue Generation:

· Lead sales efforts to meet or exceed revenue targets by promoting and selling the company's services.

· Create compelling presentations and proposals to potential clients, showcasing the company’s offerings.

· Negotiate and close high-value deals while ensuring customer satisfaction and long-term partnerships.

Market Intelligence & Reporting:

· Monitor industry trends, market conditions, and competitor strategies to provide strategic insights and recommendations to senior management.

· Regularly report on sales performance, pipeline development, and market insights to senior leadership.

Collaboration & Leadership:

· Work closely with the marketing, operations, and compliance teams to align business development efforts with company objectives and regulatory requirements.

· Collaborate with other departments to ensure smooth onboarding of new clients and seamless execution of contracts.

Brand Representation & Networking:

· Represent the company at industry conferences, events, and forums to enhance the company’s visibility and network with key industry leaders.

· Build a strong network within the precious metals, finance, and private wealth communities to leverage potential business opportunities.

REQUIREMENTS

Experience:

· Minimum of 5 years of experience in business development, sales, or relationship management within the financial services, private wealth, or precious metals sectors.

· Strong track record of achieving sales targets, driving business growth, and building lasting client relationships.

· Knowledge of precious metals markets (gold, silver, platinum, palladium) and financial instruments used for investment in precious metals is an advantage.

Skills:

· Excellent communication, presentation, and negotiation skills.

· Strong analytical and problem-solving abilities.

· Ability to work independently and manage multiple projects and priorities.

· Fluent in English.

· Customer service orientated

· Understanding the precious metals industry's regulatory and compliance standards is an advantage.

Personal Attributes:

· Proactive, self-motivated, and results-driven.

· Strong interpersonal skills with the ability to engage and influence senior-level stakeholders.

· High level of integrity and professionalism.

· Strategic thinker with a passion for developing innovative business solutions.

Kindly submit your resume directly to [email protected]

Foong Siew Hoon (CEI Registration No: R1108953)

Giant Recruitment Pte Ltd (EA Licence 22C0921)

Credit In charge (Overall In Charge of credit and related functions such as trade, syndication)

Job description

Responsibilities

Due diligence on borrowers

• Due diligence on prospective clients before taking up the proposals on board and at time of review which includes obtaining ACRA, D&B, status reports from banks, statements of accounts with existing banks and market reports. Checking the names with RBI defaulters list and litigations etc. against the company / directors /shareholders.
• Ensure necessary CDD / AML & CFT measures are in place in relation with promoter’s background and business, including any adverse media reports.

Screening of prospective & existing borrowers

• Carry out screening of directors / shareholders in world compliance check and obtain KYC documents.
• Risk rating of customers based on nature, place of incorporation, jurisdiction of incorporation, corporate shareholders, suspicious transactions, tax litigations and politically exposed persons etc.

Credit rating of borrowal accounts

· Carry out credit rating of the customer as per internal rating model. The model is based on the financials and other aspects including management, industry and past experience to arrive at risk rating and pricing. Our internal rating model (OVS model) is devised by KPMG independently and it is well defined, consistent and mapped with regulatory requirements of grading as per MAS 612.

· Credit rating model to incorporate the various characteristics of the borrower, such as key financials indicators, business, industry factors, conduct of account etc.

· Proper grading of accounts as per MAS/RBI guidelines whichever are stringent.

Formulating appropriate Pricing mechanism

• To arrive at pricing of the loan, having regard to risk rating, industry scenario, cost of funds, asset-liability position, operating costs, profit margin and security offered.

Appraisal of financials key ratios & industry

• Analysis of balance sheet, operating statements and cash flow of the borrower and also consider cash flow of group / parent companies to take holistic view of the group.
• Analyse Key financial ratios and compare with benchmark ratios as per policy.
• Analyse the trend of business, compare projections v/s performance and assess business model whether it is self sustained.

Assessment of credit limits

• Assess the requirement of the borrower based on past performance and future trends, trade cycle, and cost of project (for project finance term loans).
• It is also based on credit strength of obligor and our borrower and group exposure limits. Internal rating is carried out without undue reliance on external ratings.
• Syndicated loans are appraised independently without undue reliance on assessment of lead arranger or underwriter of the facility.

Separation of credit origination & Credit approval / Review functions

· Segregation of credit sourcing and appraisal to be ensured and guidelines to be laid down for distancing of operations & appraisal process.

Security, including collaterals

· Collaterals & guarantees may be obtained as credit mitigation measures.

Lending to Single Group

· All proposals should incorporate max permitted Single borrower/ Group borrower limits as laid down as per Delegation/ Credit policy guidelines. It is directly linked with bank’s capital structure and RBI guidelines for single and group borrower limits.

Compliance with Regulatory guidelines

· Processing of proposals following the guidelines of RBI / MAS.

Lending to Related parties

• Ensuring Credit granted , if any,
• to concerns related to bank’s Directors/ senior management is done at arm’s length and free from conflict of interest and approved by apex sanctioning authority of the bank.
• (Board of Directors)

Formulation , Review & updation of policies, procedures and manuals

• Annual review and update policies, procedures and manuals in line with latest regulatory guidelines and in line with prevailing economic environment on annual intervals.
• Policy should lay down the conditions and guidelines for identification, measurement, evolution, and monitoring, reporting and mitigation of credit risk at both individual obligor and portfolio levels. It should be well defined documented, consistent and adequate for nature and complexity of our business activity and it should be approved by the Board of Directors.
• Roles and responsibilities of staff involved in management of various credit functions to be laid down
• Operational guidelines to be documented and set out in sufficient details for effective implementation by operational staff.

Delegation of authority

· All credit proposals to be put up to appropriate delegated authority as defined by in delegation of powers, issued by Head Office from time to time. This is based on quantum of exposure, risk rating of the obligor and tenor of credit. It is treated as secured and unsecured on the basis of security / collaterals offered against the facility.

Audit compliance

· Addressing previous internal/ external/ statutory audit observations.

Mechanism for approving excesses beyond sanctioned limits

· Evaluate & process requests of customers for Ad Hoc / TOLs / modification in sanction terms.

Periodicity of credit reviews

· All credit accounts to be reviewed at least once a year.

· All Special mention accounts to be reviewed from monitoring perspective at 6-monthly intervals.

· Status review / Short review to be conducted wherever complete data/ latest financials are not available.

· In addition to above, occurrence of any event that may jeopardize the repayment capacity of the obligor may trigger for review of account.

· Testing of financial covenants set out in the facilities.

Monitoring conduct of a/c / overdue position

· Monitoring daily overdue statements to prevent slippage of performing assets into classified category by recovery of overdue position.

Liaison with HO

· Follow up with HO for matters under consideration with them and reply to their observations.

· Reporting of events that may affect the risk perception of the account during the year in addition to reviews.

Upgradation of skills & knowledge of staff

· Impart formal / informal training and conduct weekly test for staff to enrich domain knowledge.

· Attend trainings / seminars / workshops and take online tests on AML /CFT and PDPA.

Reconciliation

· Overall In Charge of Nostro and Vostro account reconciliation

Compliance with guidelines of MAS / MOM / RBI / HO as and when applicable.

The primary role of the Manager / Assistant Manager, Operations is to provide support to the General Manager and any other persons or companies assigned, in a professional and timely manner.

Meticulous and insightful, this individual possesses excellent communication, negotiation, leadership and people management skills, and is able to work with fellow partners, management and colleagues to execute events within tight schedules and stipulated budget.

This individual must be flexible in terms of job scope and work hours to meet the demands of our fast-paced and dynamic organization. The ideal incumbent will have a cheerful disposition, impeccable personal grooming, is highly independent, resourceful and takes initiative, and has effective communication, time management, planning and organizational skills.

Job Responsibilities

• Define types and scale of the projects, propose a suitable venue, and develop event layout and seating plans
• Maintain good relationship with all stakeholders and source for new stakeholders when required
• Liaise and negotiate with all stakeholders, balancing cost efficiency and optimum performance for the events
• Create and propose profit and loss budget for different project profiles
• Oversee and develop operation plans from the start to the end of the events, including contingency and risk management plans
• Coordinate with vendors such as transportation, accommodation, production, ticketing agent and venue to ensure adherence to event plans, budget and ensuring everything runs smoothly and accurately
• Oversee and manage event expenditure within events budget, liaise with finance on invoicing and payment matters to ensure timely settlement
• Manage and liaise with artiste management on the requirements for the events
• Manage all escalated customer enquiries, requests and feedback promptly and professionally
• Comply with various event’s policies and procedures to ensure that they are within government rules and regulations
• Manage a team of 3-4 members in the operation department and tasking them to different projects
• Evaluate latest technology trends that can be leveraged to spur innovation in events and customer experience
• Recommend measures to improve processes, always strive to do better and adopt best practices
• Resolve all project issues and deviations to ensure that projects are executed as planned
• Review project deliverables to ensure that they adhere to event plans
• Explore and manage all other projects within the team such as exhibition, merchandise and customer experience programs
• Support ad hoc projects as directed by the General Manager

Job Requirements

• Possess at least a Diploma with specialization in Events Management, Mass Communication or Project Management preferred
• Preferably at least 4 years of relevant project management experience, preferably in the field of Events, Entertainment or Exhibition
• Strong interest in the music/entertainment or exhibition industry and possess great knowledge in music trends
• Great attention to detail, is highly responsible and takes pride and ownership in work done
• Excellent people managing skills
• Highly independent and resourceful team player with impeccable integrity
• Strong communication, negotiation, interpersonal, quick problem-solving, time management, and planning and organisational skills
• Able to multitask, work well in a diverse and dynamic environment and under pressure during events
• Fluent in written and spoken English; other language proficiency such as Mandarin/ Korean/ Cantonese is a plus given that you will be interacting with artiste and team who are from other countries and might only speak comfortably in their native language
• Comfortable and have readiness to work longer and irregular hours including weekends during event period

The position is responsible for conducting all teams partaking in a guest’s arrival and departure. The Lobby Manager also acts as the center of all communication and action during any irregular incident during a resident stays or guest visits.

Primary Responsibilities 

Delivers the Raffles Hotel Singapore Arrival and Departure Experience

• Ensures guests receive a warm and personalised arrival and departure experiences based on and seamless flow of processes including supporting Lobby Ambassadors for check-in, check-out, and cashiering duties. 
• Ensures guests receive the experience as detailed in brand Standard Operation Procedure (SOP), Raffles Hotel Singapore Local Standard Operation Procedure (LSOP) as well as Leading Quality Assurance (LQA) standards, and aim to achieve the scores and goals set by management.
• Ensures service standards and individual performance are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Manages All Aspects of the Daily Operation at the Hotel Lobby and Entrances

• Ensures the smooth running of the hotel operation by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Upholds a flawless impression and perception of the Raffles Hotel Singapore services, products and colleagues.
• Takes responsibility to ensure 24-hours shift coverage in the Lobby Operation, Concierge and Raffles Service sections. Carries out Night Duty Management by himself if needed.
• Orchestrate the lobby operations from a seating perspective of main building restaurant patrons.

Maximises Efficiency of Resident and Guest Incident Management

• Manages any incident that occurs during resident stays or guest visits due to service or product shortfalls.
• Acts as the center of communication during any incident and takes immediate action to turn the situation around into a satisfying experience.
• Acts according to hotel emergency and crisis management procedures when applicable and always reinforces hotel values.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports and peers are trained in and follow WSH guidelines.

Maximises the Outcome of Upsell and Cross-sell Opportunities

• Executes the annual upsell strategy and achieves all goals as set by management.
• Cooperates with all departments and divisions in promoting inter-hotel sales and in-house facilities.
• Performs any other duties and responsibilities that may be assigned.

Job Purpose:

The Corporate Branding & Strategy Division has been newly established to enhance and strengthen MOL's branding both externally and internally. Our goal is to engage with stakeholders such as customers, investors, partners, local governments, community members, and employees across various regions.

With over 10 group companies in Singapore, MOL (Asia Oceania) Pte. Ltd. (MOLAO) serves as a key regional hub, supporting group companies in Southeast Asia and Oceania.

The Senior Manager in the Corporate Branding & Strategy Division will work closely with the General Manager to develop and execute brand strategies and plans. Our primary mission is to enhance brand value and build a positive reputation for the MOL brand across the region through various touchpoints, including the corporate website, social media, local and regional media, events, and etc.

In addition, we collaborate with various divisions and entities to improve employee experiences and engagement through internal communications.

Duties and Responsibilities:

1. Branding:

i. Collaborate closely with the General Manager to assist in developing the corporate brand strategy, direction, and execution plan.

ii. Create, manage, and update brand communication guidelines and workflows with the General Manager.

iii. Lead the execution of the brand communication plan in coordination with relevant stakeholders across divisions, entities, and local countries in the Asia and Oceania region.

iv. Develop, manage, update and continuously enhance regional branded materials and global assets provided by the GHQ CC Division (Tokyo Headquarters).

2. External communication: Enhance the MOL brand's positive reputation in the public eye.

i. Develop an annual communication plan based on the brand strategy and direction.

ii. Lead the execution of the communication plan in collaboration with relevant stakeholders across divisions, entities, and local country offices in the Asia and Oceania region.

iii. Research, propose, and implement innovative communication methods including enhancing the company website, developing regional social media strategies, and utilizing other effective touchpoints as needed.

3. Internal Communication: Enhance employee engagement and workplace experience.

i. Develop and execute an internal communication plan, including events, to foster transparency in information and knowledge sharing. This will help employees gain a deeper understanding of MOL's brand value, business operations, diverse talents, and future opportunities across local and overseas entities in the Asia and Oceania region.

4. Crisis Communication:

i. Understand and adhere to crisis procedures as directed and guided by GHQ.

ii. Provide support to GHQ as needed.

iii. Assist in delivering regional crisis communication guidance and training to employees.

5. Manage relevant outsources and partners:

i. Lead and manage outsourced vendors and partners to execute communication plans, ensuring adherence to the schedule and budget.

6. Team management and development:

i. In collaboration with the General Manager, develop and manage the Corporate Branding and Strategy team, including overseeing resources, budgeting, and other related responsibilities.

Job Requirements:

- Education: Degree or diploma in communication, branding, marketing, or a relevant field.

- Experience: At least 10 years of relevant experience.

- Leadership: Proven leadership abilities with experience in managing teams.

- Industry Experience: Experience in the shipping industry.

- Communication Planning: Ability to lead development communication planning.

- Presentation Skills: Competence in delivering presentations.

- Creativity and Project Management: Demonstrated creativity and strong project management skills.

- Interpersonal and Communication Skills: Exceptional verbal and written communication skills, adept at engaging with various stakeholders across divisions, countries, and entities.

- Analytical and Problem-Solving Skills: Strong analytical and problem-solving capabilities.

- Adaptability: Flexibility, resourcefulness, and the ability to thrive in a fast-paced, changing environment.

- Digital Communication: Deep understanding and extensive experience in developing and managing corporate websites, social media (SNS), and other digital communication practices.

- Multilingual Abilities: Proficiency in multiple languages for both speaking and writing other than English is an advantage.

Request / Preparation for interview:

- Please bring your portfolio or case studies (featuring at least 3-5 recent projects). During the interview, explain each project and detail your role and responsibilities within them.

Description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

In Wealth and Personal Banking, we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help our customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our key areas of operations include Retail Banking and Wealth Management, Asset Management, Global Private Banking, Insurance, and Chief Operating Office.

We are currently seeking a high calibre professional to join our team as a Senior Premier Relationship Manager (Offshore).

Principal Responsibilities

• Maintain customer service excellence, greeting and serving our customers in line with Branch Service Protocol expectations
• Manage customer queries, issues, feedback and complaints with appropriate advice and in line with SLA expectations of Branch Service Protocol, Customer Complaints and other process SLAs as applicable
• Adopt a needs-based approach to provide recommended solutions/referral for retail banking and general insurance products to meet customer's financial needs
• Working closely with other members of the Wealth Management team, such as investment, insurance, treasury specialists to provide holistic solutions to our onshore banking premier clients
• Provide premier clients with regular market updates, endeavouring to understand our clients’ financial needs and recommending appropriate wealth management products accordingly
• Provide financial planning and advisory services aligning to clients’ needs and investment profile
• Embarking on a proactive relationship management to strengthen and deepen relationship with existing customers, hence building a strong foundation for customer growth
• Ensure coverage of all relationships through client’s engagement, risk profiling and financial planning for Offshore Clients
• Understand customers’ banking and financial needs and recommend suitable solutions to meet these needs
• Demonstrate strong ability to self-source, develop new business by actively prospecting for new clients and referrals, and leveraging your existing network to generate New to Bank leads
• Fulfilling clients necessitates while providing an exceptional client experience is the expected behaviour from all our employees and it will be measured by specific metrics
• Deals with most problems independently and has some latitude to solve complex problems

Compliance, Risk & Control

• Ensure that KYC/AML and other compliance norms are strictly adhere to
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding the bank, its clients and assets by driving compliance with applicable laws, rules & regulations adhering to Policy, applying sound ethical judgement regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency

Customers /Stakeholders

• Take ownership for the customer’s purpose of visit to HSBC and deliver an effective solution
• Maintain highest standard of excellence in client service in line with Branch Service Protocol expectations
• Meet SLAs for all processes where applicable
• Improve customer experience by collating customer feedback, identifying deficiencies in any area e.g. Operational, administrative, processes and competitiveness of products and services vis-à-vis the market
• Improve customer experience in processes, systems, operations and administration without comprising on business risks by giving suggestions and feedback
• Enhance competitiveness of products and services to relevant product teams by giving suggestions and feedback

Business Processes

• Ensure that sales & operations are undertaken in accordance with HSBC Bank plc FIM, BIM and Credit Policy Manual appropriate lending guidelines
• Manage operational risk, by using relevant MI to identify risk situations and take any appropriate action to minimise loss

Qualifications

• The successful candidate has strong academic qualifications and over 3 years of work experience in Wealth Management with a proven track record of managing clients’ portfolio (Premier banking)
• Strong understanding of financial markets and investment products
• Strong interpersonal relationship skills to be able to work individually as well as to collaborate with stakeholders to meet the needs of these clients
• Highly driven and possess the ability to succeed within a challenging environment
• Outgoing disposition, well-equipped with good communication and interpersonal skills
• Down to earth and resilient individual with an entrepreneurial and collaborative mindset who is able to work independently and in a strong team environment
• Highly driven to excel and be able to thrive within a challenging environment by effectively recognizing customers' personal banking and wealth management needs

To be considered for this role, the relevant rights to work in Singapore is required.

The chosen candidate for this role will be required to undergo enhanced vetting. Subject to local laws, this will require the individual to satisfactorily pass a series of additional checks as part of the recruitment process and on an ongoing basis, if appointed to the role. HSBC Group reserves its position with regards to any steps which it may take in relation to any material adverse findings which arise either when the checks are originally completed, and/or if relevant, on an ongoing basis.

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

https://hsbc.taleo.net/careersection/external/jobdetail.ftl?lang=en_gb&job=0000JPRS

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

5k2025RMSG

Video URL - External

https://www.youtube.com/watch?v=y4LU9-uRd_4

Senior Manager / Manager, Operational Excellence HRD, Up $5.5K

Duration: 6 Months Contract

Working Location: Near to Paya Lebar MRT

Working Hours: 9.00AM - 6.00PM

Responsibilities:

Process Documentation and Management Expertise:

• At least 3 years of experience in SOP documentation and management, preferably in an HR environment
• Proficiency in using documentation tools and software, such as Visio
• Strong attention to detail and organizational skills

Process Improvement and Analysis Skills:

• Skilled in business process reviews and re-engineering
• Ability to lead SOP reviews and propose improvements
• Experience in using tools, techniques, and methodologies to streamline HR processes

Collaborative Communication:

• Excellent written and verbal communication skills
• Ability to work collaboratively with diverse teams and stakeholders
• Experience in facilitating cross-functional team discussions and integrating feedback

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1223746 Tan Eng Kah (Chen Yunjia)

Perform annual external audits of clients in various industries either independently or with an assistant depending on the size of the clients.

Responsible for various aspects of auditing functions (statutory and special audit) including system review documentation, preparing statutory accounts, audit fieldwork and audit planning.

Accountancy degree or completed ACCA qualification.

Minimum 3 years relevant experience.

Responsible for providing administrative and client service support to Relationship Managers (RM) within the front office function servicing Private Banking clients.

Responsbilities:

• Provide administrative and client service support to Relationship Managers servicing Private Banking clients.
• Respond to all client enquiries and instructions and provide resolution to most issues and requests.
• Monitor transactions and activities in client accounts
• Maintain client data and reports, such as: contact lists, account numbers, facilities details, status of credit reviews/renewals, etc
• Handle administrative duties including scheduling of appointments, preparing correspondences, making travel arrangements, arranging meetings and receptions, producing presentation materials.
• Coordinate with Product Groups, Operations and other functional areas as necessary
• Ensure adherence to internal and external regulations and policies at all times

Requirements:

• Preferably 2-5 years of relevant experience in client servicing, operations or sales support within financial institutions
• Bachelor degree or diploma from reputable institutions
• Strong understanding of financial products and services
• Excellent interpersonal, communication and client interfacing skills
• Meticulous, strong attention to details
• Possess future oriented mindset, strive to innovate and adapt to changes
• Strong understanding of inter-dependencies within the team and able to collaborate effectively across departments
• Ability to thrive in a fast paced environment and remain empathetic, passionate and resilient
• Preferably CACS certified

about company

I am currently working with a well-known tech product based company focusing on travel and ecommerce. Role based in Singapore. Open to overseas candidate is willing to relocate to Singapore.

Attractive salary package! 3-4 rounds of interview to offer stage. 5 days in office at CBD.

about job

• Lead and manage a team of 5-7 data analysts in Indonesia. 80% hands-on, 20% management
• Need to travel 1 week every 2 months to SEA countries
• Partner with Financing products (Lending product/Credit Scoring) commercial stakeholders
• Develop and implement a unified data strategy for financing activities aligned with company objectives
• Design, build, and maintain data pipelines and dashboards to track key performance indicators (KPIs) for user acquisition, conversion, transaction behavior, credit risk (PayLater), insurance economics, and fraud
• Conduct in-depth data analysis to identify trends, growth opportunities, and improvement areas in user acquisition, conversion, risk management, and product development (for Financing products).
• Leverage data to inform credit risk modeling for PayLater and actuarial modeling for insurance, ensuring responsible lending and product offerings.

skills and requirements

• Min 7 years of experience in a data leadership role, preferably within the financial technology industry.
• Proven experience in managing and mentoring data analysts.
• Strong understanding of data analysis methodologies, including SQL, statistics, and machine learning (a plus).
• Experience with data visualization tools (e.g., Tableau, Power BI).
• Experience working with data pipelines and cloud platforms (e.g., GCP) (a plus).
• Excellent communication and presentation skills, with the ability to translate complex data insights into clear and actionable recommendations for non-technical audiences.

To apply online please use the 'apply' function, alternatively you may contact Stella at 96554170 (EA: 94C3609 /R1875382)

Our client is an international professional services provider with a wide network spanning across various parts of the world. Due to continuous business expansion within their corporate tax team, they are now seeking to hire a driven and tenacious individual as their Corporate Tax Manager or Senior Corporate Tax Manager and be part of their team.

Responsibilities:

Corporate Tax Compliance:

• Oversee and manage the preparation and review of corporate tax returns for a portfolio of clients, ensuring accuracy and timeliness.
• Ensure compliance with corporate tax regulations, including the filing of tax returns, tax computations, and other tax-related documents.
• Monitor changes in tax laws and regulations, ensuring that clients are informed and their tax strategies are adjusted accordingly.

Tax Advisory & Planning:

• Provide proactive tax planning strategies to minimize tax liabilities and enhance tax efficiency for clients.
• Advise on the tax implications of mergers, acquisitions, restructurings, and other corporate transactions.
• Support clients in managing corporate tax risks, identifying opportunities for tax savings, and addressing tax challenges.

Client Relationship Management:

• Serve as the main point of contact for corporate clients on tax matters, managing day-to-day client interactions and ensuring a high level of service.
• Develop strong relationships with clients, understanding their business needs and offering tailored tax solutions.
• Lead client meetings, delivering complex tax information in a clear and practical manner.

Tax Audits & Dispute Resolution:

• Support clients during tax audits, including the preparation of documentation, managing communication with tax authorities, and addressing audit queries.
• Assist clients in handling tax disputes, providing technical support and negotiating settlements with tax authorities when necessary.

Cross-Functional Collaboration:

• Collaborate with other departments within the firm, such as audit and advisory, to deliver integrated solutions for clients.
• Work closely with the firm’s international tax teams to address cross-border tax issues and provide clients with global tax solutions.

Team Leadership & Development:

• Supervise, mentor, and train junior staff in the corporate tax team, ensuring their professional growth and development.
• Manage and allocate resources to ensure the successful delivery of client projects.
• Review work prepared by junior staff and ensured high-quality service delivery.

Research & Technical Analysis:

• Conduct research on complex tax issues and provide clients with technical advice based on the latest tax legislation and case law.
• Stay updated on tax developments, including local and international tax regulations, and share insights with clients and the team.

Qualifications & Skills:

• Degree in Accountancy, Finance, or relevant discipline preferably with a professional qualification as recognised by SCTP
• Minimum of 7 years of experience in corporate tax, with experience in a mid-tier or Big 4 tax firm preferred.
• Must be familiar with Singapore Tax guidelines.
• Strong understanding of corporate tax laws, regulations, and tax accounting.
• Experience in providing tax advisory services, with a focus on strategic tax planning and risk management.
• Proven ability to manage multiple client engagements and meet deadlines in a fast-paced environment.
• Excellent communication and interpersonal skills, with the ability to build and maintain client relationships.
• Strong leadership skills, with the ability to manage and develop junior team members.
• Proficiency in tax software and financial reporting tools is advantageous.

You will be working with our highly motivated team of professionals to provide internal audit and compliance consultation to our wide range of local and international clients. You will be expected to gain exposure other than project execution skills as you be provided opportunity to participate in decision making, building relationship with internal and external stakeholders in an open, positive and supportive environment.

Roles & Responsibilities

• Identify the client’s business and key risks
• Analyse the impact of changing business environment on client’s business
• Implement and provide input to the engagement plan
• Perform assurance engagements in compliance with professional standards, for AML/KYC, Payment Services, regulatory reporting, BCM, and related MAS/global regulations.
• Propose resolutions to accounting and auditing issues
• Review information accompanying the assurance report in accordance with the applicable framework
• Identify areas for personal development to improve work performance
• Facilitate effective communication within the cross-functional and culturally diverse team
• Lead and coach junior team members to achieve technical competency and efficient performance
• Identify ethical conflicts in the work environment

Requirements

• Degree in Accountancy, preferably with a recognised professional qualification
• 5 to 10 years of relevant work experience, preferably from an international accounting firm
• Must have experience working on financial services engagements, i.e., insurance, banks, payments, asset and wealth management, etc.
• Must have experience working on regulatory audits, preferably on Singapore engagements
• Experience in building/setting up a new team/function would be advantageous
• Excellent communication skills to work effectively and efficiently across all levels

NielsenIQ Retailer Vertical (RV) simplifies and streamlines collaboration between retailers and suppliers by providing a shared platform with advanced tools.

In this role, you will engage with modern trade retailers in FMCG and Tech & Durables sectors, managing relationships with key stakeholders. You will also support a retailer servicing team to maintain data cooperation and service a portfolio of modern trade retailer clients. This position is instrumental in driving client satisfaction, growing the client base, and achieving financial and operational objectives.

Responsibilities:

Business Development

• Identify areas of business opportunity and growth for the business unit
• Maintain and further foster relationships with current/ future clients at all levels and functions to identify opportunities for incremental product/ solution sales
• Contribute to new business initiatives and participate in the development and launch of new services

Financial Management

• Achieve revenue, profitability, quality, speed of delivery and productivity targets as well as other related business development objectives as assigned
• Monitor the actual financial performance against budget / forecast and ensure the implementation of appropriate actions that will led to the achievement of the financial targets
• Ensure proper pricing and contracts are completed and approved according to company & policies and guidelines

Client Servicing

• Implement plans that will contribute to maximum client satisfaction and ensure continuous profitable and business growth
• Ensure client service standards are implemented and enhanced as client expectations continue to evolve and change in the marketplace
• Be part of the retailer servicing team with the primary responsibility of expanding our scope of influence with clients across a wider range of products and with greater depth of involvement
• Ensure adherence to the company policies on business conduct/ ethics when servicing clients are being observed by the entire division

Client & Peer Management

• Contribute and support a strong team environment focused on exceeding internal and external client requirements
• Support & engage both Accounts Development and Customer success team members and be the voice of the client to provide feedback in order to drive the overall client success

Responsibilities

• Develop and execute strategies to acquire new clients and expand existing relationships.
• Manage client relationships, focusing on loans including Commercial Property, Equipment and Machinery, Vehicle, and Land & Construction, as well as Hire Purchase agreements.
• Assess client financial needs and recommend appropriate loan products and solutions.
• Prepare and present loan proposals to clients, ensuring alignment with risk policies and regulatory requirements.
• Collaborate with internal stakeholders such as credit analysts, legal advisors, and product specialists to structure complex loan transactions.
• Monitor loan portfolio performance, conduct regular reviews, and manage credit risk effectively.
• Provide timely and accurate financial advice and support to clients.
• Stay updated on industry trends, market conditions, and regulatory changes affecting loan products.
• Maintain compliance with internal policies, procedures, and regulatory guidelines.
• Handle any other duties as assigned by management.

Requirements:

• Diploma in Finance, Business Administration, or a related field.
• Minimum 1 year of experience in relationship management within the financial services industry, with a focus on loans.
• Proven track record in sales and business development, with a strong network in Singapore’s financial market.
• In-depth knowledge of loan products such as Commercial Property, Equipment and Machinery, Vehicle, Land & Construction, and Hire Purchase is an advantage
• Excellent communication, negotiation, and presentation skills.
• Ability to work effectively under pressure and meet deadlines.
• Strong analytical skills and attention to detail.
• Proficiency in MS Office and CRM software.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L4Y6697V

Job Summary: The Senior HR Executive will be responsible for overseeing and managing all aspects of human resources operations, including recruitment, employee relations, performance management, and compliance.

Key Responsibilities:

1. Recruitment and Talent Acquisition:
   • Develop and execute recruitment strategies to attract appropriate talent.
   • Oversee the full-cycle recruitment process, including job postings, screening, interviewing, and onboarding.
   • Build and maintain strong relationships with external recruitment agencies and educational institutions.
2. Employee Relations:
   • Act as a trusted advisor to employees and management on HR-related issues.
   • Address and resolve employee concerns, grievances, and disciplinary actions.
   • Foster a positive and productive work environment.
3. Performance Management:
   • Design and implement performance management processes, including setting performance goals and conducting evaluations.
   • Provide guidance and support to managers in handling performance issues and developing employee improvement plans.
4. Compensation and Benefits:
   • Oversee the administration of compensation and benefits programs.
   • Conduct market research and analysis to ensure competitive and equitable compensation structures.
   • Manage employee benefits enrollment, claims, and inquiries.
5. Compliance and Policies:
   • Ensure compliance with all local laws and regulations.
   • Develop, implement, and update HR policies and procedures.
   • Conduct regular audits to ensure adherence to company policies and legal requirements.
6. Training and Development:
   • Identify training needs and develop programs to enhance employee skills and capabilities.
   • Organize and facilitate workshops, seminars, and training sessions.
   • Support career development and succession planning initiatives.
7. Leadership and Strategy:
   • Contribute to the development and execution of HR strategies aligned with organizational goals.
   • Collaborate with senior leadership to drive HR initiatives and support business objectives.

Qualifications:

• Diploma in Human Resources, Business Administration, or a related field (HR certification preferred) and above.
• Proven experience as in HR function, or similar role with at least 3 years in a similar capacity.
• Strong knowledge of HR practices, labour laws and regulations.
• Excellent interpersonal and communication skills, with the ability to build relationships at all levels.
• Proficiency in HR software such as HReasily and Microsoft Office Suite.
• Ability to handle sensitive and confidential information with discretion.

Benefits:

• Competitive salary and performance bonuses commensurate with qualification and experience.
• Comprehensive health insurance.
• Professional development opportunities.
• Company functions and trips.

Responsibilities

• Participate in end-to-end projects for system implementation of MLS system

• Engage and collaborate with Architects, Security and Development Lead to ensure solution design complies with enterprise design principles, security, and control standards

• Coordinate with Technical Delivery Manager to plan technical deliverables and schedule, and perform design and development works to meet project requirements

• Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions

• Create technical documents for the solutions. Compile timely, comprehensive, and accurate documentation as requested

• Implement project change request and in accordance with deployment schedule

• Partner with Test Management teams to ensure completion of SIT, UAT, performance / load testing and application security testing with quality result

• Facilitate and provide technical and testing support before and after production deployment

• Liaise with other units across IT and Business in the organization.

Skills/Requirement

• Having 8 yrs+ IT Experience involved in Requirement Gathering, Analysis, Design, Development, Unit Testing, Production Deployment.

• Good hands on SQL, PL/SQL, informatica(ETL) and UNIX shell scripting. Good experience in working on agile methodology.

• Proficient in Informatica, Oracle, Oracle PL/SQL, Unix and OBIEE is a MUST

• Worked directly with clients on different project's modules, both independently and in team-oriented and collaborative environment.

• Good analytical skills and has worked for many production releases.

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Senior Recruitment Consultant who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Senior level positions from various sectors are available

• Convenient location (5 minute to Tanjong Pagar MRT)

• Stable Basic Salary + Attractive Incentives

• Abundant personal growth and progression opportunities

• Start-up environment, welcoming workplace culture

Job Duties:

• An integral role as a recruiter in fulfilling clients' staffing needs.

• Handle full spectrum of recruitment and talent acquisition matters

• Conduct Interviews/phone screening and select potential candidates to meet clients' requirements.

• Coordinate interviews between candidates and clients

• Developing connections and new business and relationship management sources with existing accounts.

• Networking and building relationships with business partners and jobseekers

• Ensure company's KPI and goals are met

• Other ad-hoc duties apply

Description / Requirements:

• Minimum Diploma / Degree

• Entry Level to Experienced consultants welcome (Multiple positions)

• Strong passion for recruitment and people-oriented

• Good communication and interpersonal skills

• Comfortable working in a fast-paced environment

• CEI certified would be an advantage

• Self-motivated, proactive personality, willing to work and achieve goals in a team.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only the shortlisted candidates will be notified.

Email Address: [email protected]

In 2024, we are pursuing our ambitions to continue to enable organizations' digital transformation. We are looking for our new Senior Services Consultant III - MFT to join Axway's family. Are you ready? Join us now!!

Together, we can. Together, we will. Axway is an enterprise integration company that's been around for over 20 years to digitally transform businesses of all sizes with more than 11,000 customers in 100 countries. Axway revitalizes IT infrastructures to enable brilliant digital customer experiences to unlock new business innovation and capabilities. Axway puts companies on a secure, future-proof path for growth.

With Axway, you'll go far because we're better together. You'll exchange ideas with a culturally rich global community of over 1,550 members who connect remotely or show up onsite in every time zone. And you'll have the support and camaraderie of your Axway leadership and colleagues to remind you that you're not alone on your journey and have taken one more step forward every day. Together, we can accomplish anything. Learn more: www.axway.com.

You’ll join us in promoting and perfecting the value of Axway AMPLIFY™, our groundbreaking hybrid integration platform that enables enterprises to seamlessly connect their people, systems, customers, and ecosystems using industry-leading API, SaaS, Cloud, MFT, B2B, and Content Collaboration solutions.

Responsibilities:

• Lead day-to-day Technical operational activities like implementing changes, resolving incidents, managing configurations, and administering applications for assigned customer projects
• Securing SLA and availability for the applications
• Act as Technical SME for the assigned project(s)
• Manage client expectations and can ensure high satisfaction of the client
• Collect New Requirements from customers as part of Cloud Operations and provide Solution Design using Axway MFT products
• Provide expert advice to L2 team and make sure the new projects are being implemented as per the approved Design
• Implement new configurations, flows/routes and Deployments when needed
• Manage the lifecycle of all requests and incidents that arise, driving for root cause of problems to prevent incidents from recurring
• Demonstrate proficiency in all the team’s tools and technologies
• Conduct all technical activities as defined in Cloud Operations policies and procedures
• Participate in after-hours support, on-call and implementation activities as required.
• Participate as a member of the Customer Success Team undertaking complex assignments.
• Collaborate with members of Axway teams as well as client-side resources
• Install Axway B2Bi solution, MFT and other related technologies in Cluster, High Availability, DMZ, SSO.
• Familiar with one of the different Hyperscalers (GCP, Azure, AWS)
• Install Axway Sentinel solution and integrate with Axway B2Bi or MFT solution
• Conduct deployment and optimization tasks across the full implementation life cycle including design, creation, orchestration, protecting, security, deployment, promotion, and monitoring
• Analyze and execute product upgrades, service packs and patches.
• Plan and executes Disaster Recovery activities.
• Participates in SOCs audits with auditors and provide evidence.
• Participate as a technical expert in a client engagement supporting Axway software
• Perform systems tuning and diagnostics on UNIX, LINUX, and WINDOWS platforms
• Implemented Inline Java programs and pre/post processing scripts in Axway B2B solution
• Participate in an on-call rotation schedule to provide after-hours support. This may include evenings, weekends, and holidays as needed.
• Safeguard Axway and Axway customer data through compliance with Axway policies and the appropriate use of Axway equipment and facilities.

Key Competencies

• Must be an expert in LINUX/UNIX, Windows platforms, shell scripting and Computer Networks
• Proficiency with B2B/Integration and MFT technologies
• Implementation Knowledge of the Protocols - AS2, HTTP(S), FTP(S), SFTP
• Knowledge of APIs (SOAP, XML, REST, JSON)
• Knowledge of scripting (any language)
• Basic Java knowledge
• Experience with installing & configuring Integration applications
• Familiarity with database systems (esp. Oracle) SQL development, and reporting tools
• Excellent organization skills, ability to work well under pressure, and to meet deadlines
• Excellent analytical and troubleshooting skills
• Demonstrated teamwork and collaboration capabilities
• Must be a motivated self-starter
• Ability to communicate effectively internally and externally at all levels, both orally and in writing

Qualifications

• A bachelor's degree, or equivalent university degree, in Engineering or Computer Science is required
• Must have 6 years of technical experience in IT Integration projects using EDI/B2B and MFT solutions
• Must have Prior Experience in Customer Interaction /Customer support
• Experience in implementing and supporting solutions using Axway products (Secure Transport, B2Bi/Interchange, Sentinel and CFT) preferred
• Knowledge of Amazon Web Services (AWS) preferred.
• Experience in working with Ticketing tools like Service now, Splunk, Jira is preferred
• Technical degree in Engineering or Computer Science and ITIL Foundation qualification preferred.

Axway is an EEO and AA Employer

We are seeking a highly skilled and experienced Senior SAP Basis Consultant to manage, maintain, and optimize the SAP system's technical infrastructure, including application servers, database servers, and operating systems. The ideal candidate will have deep expertise in SAP technologies and Oracle database administration, along with a proven track record of system upgrades, performance tuning, and team collaboration.

Key Responsibilities:

System Administration:

• Manage SAP systems' technical infrastructure, including SAP MaxDB, Oracle databases, and Windows/Linux servers.
• Administer SAP NetWeaver, SAP R/3, SAP ECC 6, and related technologies.
• Perform monthly system reboots, backup and recovery, and disaster recovery planning.

Database Management:

• Manage Oracle 9i, 10g, 11G, 19c, Informix, and MS SQL databases.
• Optimize database performance, perform backup and recovery, and ensure high availability.
• Conduct capacity planning and implement storage management.

System Upgrades and Migrations:

• Plan and execute SAP system upgrades, migrations, and patch installations.
• Collaborate with cross-functional teams to ensure compatibility with other applications.

Security and Compliance:

• Manage user authentication, authorization, and access control.
• Ensure compliance with security protocols and implement system hardening.

Support and Troubleshooting:

• Monitor system performance and resolve technical issues promptly.
• Analyze system logs, troubleshoot application errors, and implement corrective actions.
• Provide end-user training and technical support.

Project Management:

• Lead SAP projects, including system migrations and new feature implementations.
• Coordinate with clients, developers, and business teams for project delivery.

Required Skills and Experience:

• Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field.
• 15+ years of experience in SAP Basis consulting, including Oracle database administration.
• Expertise in SAP MaxDB, SAP NetWeaver, and related technologies.
• Proficiency in Windows, Unix, Linux, and AIX operating systems.
• Strong experience in SAP system installations, upgrades, and migrations.
• Knowledge of backup and recovery procedures, high availability, and disaster recovery.
• Excellent troubleshooting and problem-solving skills.
• Strong communication and interpersonal skills.

Job Summary:We are seeking a skilled Windows Server Administrator to manage and maintain Windows Server infrastructure within a healthcare environment. The role involves ensuring optimal performance, reliability, and security of Windows Server systems, along with supporting healthcare IT services in compliance with industry standards. The ideal candidate must possess in-depth technical expertise, strong troubleshooting skills, and an ITIL certification.

Key Responsibilities:

Server Administration & Management:

Install, configure, and manage Windows Server operating systems, including Windows Server 2016/2019/2022.

Monitor server health, performance, and resource utilization, ensuring high availability and reliability.

Perform regular maintenance activities, including patch management, system updates, and backups.

Manage Active Directory, DNS, DHCP, and File Services, ensuring seamless operations.

Security & Compliance:

Conduct security audits, implement security best practices, and manage server hardening.

Monitor and analyze server logs for potential security breaches or anomalies.

Ensure compliance with healthcare industry security and data privacy standards.

Incident & Problem Management:

Respond to and resolve server-related incidents, service requests, and problems reported by end-users or the IT support team.

Provide root cause analysis and preventive maintenance to minimize service disruptions.

Virtualization & Network Support:

Manage virtualization technologies such as VMware for server deployment and optimization.

Troubleshoot network connectivity issues and support related network infrastructure components.

Collaboration & Documentation:

Collaborate with cross-functional teams to support healthcare IT services.

Create and maintain technical documentation, including configurations, processes, and incident records.

Required Qualifications:

Diploma or Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).

Certifications: ITIL Certification (Mandatory), Microsoft Certified: Windows Server (Preferred).

Experience: Minimum of 8 years as a Windows Server Administrator in an enterprise environment.

Skills & Competencies:

Strong knowledge of Windows Server operating systems (2016/2019/2022).

Expertise in Active Directory, DNS, DHCP, and File Services.

Experience with server virtualization (VMware).

Understanding of networking protocols (TCP/IP) and troubleshooting.

Strong analytical, problem-solving, and communication skills.

We are seeking a skilled Level 2 Network Engineer to manage and support enterprise network operations, ensuring network reliability, security, and performance. The ideal candidate will possess strong technical expertise in network infrastructure, incident management, and troubleshooting, with a focus on network security and project support.

Key Responsibilities:

Network Operations & Support:

• Monitor, configure, and maintain network devices including routers, switches, and firewalls.
• Handle incident management, service requests, and change management processes.
• Troubleshoot and resolve network-related issues efficiently.
• Ensure network infrastructure security by applying ACLs, NAT/PAT, and VPN configurations.

Project Support:

• Assist in network upgrade and deployment projects.
• Collaborate with senior engineers on network design, configuration, and implementation.
• Provide technical support for project execution and closure.

Technical Expertise:

• Implement routing protocols such as RIP, EIGRP, OSPF, and BGP.
• Apply network monitoring tools and protocols like SNMP, IPSLA, and ManageEngine.
• Conduct regular firmware and patch updates on network devices.

Collaboration & Documentation:

• Work closely with cross-functional teams to ensure seamless network operations.
• Maintain updated technical documentation, including network diagrams and incident reports.

Required Qualifications:

• Bachelor's degree in Electronics & Communication Engineering or related field.
• Certifications: CCNA (Required) | CCNP (Preferred) | ITIL V4 (Preferred).
• Experience: Minimum of 5+ years in network infrastructure and IT service management.
• Skills & Competencies:
• Proficiency in networking technologies: Cisco, Palo Alto, FortiGate.
• Strong troubleshooting, problem-solving, and analytical skills.
• Familiarity with IT service management and incident management processes.
• Excellent communication, documentation, and teamwork abilities.

We are seeking a skilled Senior Network Engineer to manage and support enterprise network operations, ensuring network reliability, security, and performance. The ideal candidate will possess strong technical expertise in network infrastructure, incident management, and troubleshooting, with a focus on network security and project support.

Key Responsibilities:

Network Operations & Support:

• Monitor, configure, and maintain network devices including routers, switches, and firewalls.
• Handle incident management, service requests, and change management processes.
• Troubleshoot and resolve network-related issues efficiently.
• Ensure network infrastructure security by applying ACLs, NAT/PAT, and VPN configurations.

Project Support:

• Assist in network upgrade and deployment projects.
• Collaborate with senior engineers on network design, configuration, and implementation.
• Provide technical support for project execution and closure.

Technical Expertise:

• Implement routing protocols such as RIP, EIGRP, OSPF, and BGP.
• Apply network monitoring tools and protocols like SNMP, IPSLA, and ManageEngine.
• Conduct regular firmware and patch updates on network devices.

Collaboration & Documentation:

• Work closely with cross-functional teams to ensure seamless network operations.
• Maintain updated technical documentation, including network diagrams and incident reports.

Required Qualifications:

• Bachelor's degree in Electronics & Communication Engineering or related field.
• Certifications: CCNA (Required) | CCNP (Preferred) | ITIL V4 (Preferred).
• Experience: Minimum of 8+ years in network infrastructure and IT service management.
• Skills & Competencies:
• Proficiency in networking technologies: Cisco, Palo Alto, FortiGate.
• Strong troubleshooting, problem-solving, and analytical skills.
• Familiarity with IT service management and incident management processes.
• Excellent communication, documentation, and teamwork abilities.

Job Description & Requirements

We are seeking dynamic and results-driven Sales / Account Executives / Managers to join our team. In this pivotal role, you will build and maintain strong, long-lasting client relationships, understand client needs and objectives, and drive sales growth by opening new accounts and expanding our footprint within existing accounts in professional service and staff augmentation business. This role is ideal for individuals who excel at creating and nurturing professional relationships, are skilled at identifying and seizing opportunities, and thrive in a collaborative team environment.

Key Responsibilities:

Sales and Business Development: Proactively prospect for new clients, make sales calls, and negotiate contracts. Open new accounts by delivering a tangible value proposition to clients, understanding their needs, opportunities, and challenges.

Client Relationship Management: Build and maintain strong, enduring client relationships. Serve as the main point of contact for client inquiries, concerns, and escalations.

Strategic Account Planning: Develop a comprehensive understanding of our services and how they align with client needs. Identify opportunities for upselling or cross-selling to enhance client success and revenue growth.

Geographic Account Mapping: Skilfully map accounts geographically to optimize market penetration and uncover growth opportunities. Use geographic insights for strategic planning and tailored client solutions.

Collaboration with Internal Teams: Work closely with colleagues, HR and Finance teams to ensure a coordinated approach to account management.

Sales Administration: Handle administrative tasks associated with the role, including preparing sales reports, managing customer databases, and tracking sales activity.

Requirements:

• Proven sales and recruitment experience, with a strong track record in client management, account management and 360 recruitment.
• Deep understanding of sales techniques, strategies, and processes, with the ability to develop and execute effective sales strategies.
• Curiosity, accountability, and understanding of the fast-changing technology landscape are the key
• Excellent communication and interpersonal skills, with the ability to engage and build rapport with clients and team members.
• Strong analytical skills, with the ability to map accounts geographically and identify strategic opportunities.
• Ability to work effectively in a fast-paced environment, manage multiple priorities and adapt to changing market conditions and client needs.
• A customer-focused mindset, with strong problem-solving abilities and a commitment to excellence.
• Proven sales experience and expertise in IT Industry

We Offer:

• Competitive salary and performance bonuses.
• Comprehensive benefits package.
• Opportunities for professional growth and development within a supportive and collaborative environment.
• A dynamic workplace culture that values innovation, teamwork, and customer satisfaction

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

As Senior Sales Enablement Specialist, you will play a pivotal role in the Sales Enablement function by supercharging the success of our sales teams, equipping them with the tools, resources and knowledge to exceed our goals. Your focus will be on increasing deal-flow velocity through the creation and management of sales collateral such as thought leadership content, white papers and engaging pieces of work that can challenge the position of cross-border payments in a competitive landscape and amplify our sales message.  

You will also support our sales colleagues as a subject matter expert at conferences, events and on specific opportunities where you join sales meetings to assist winning new partners or expanding existing partner revenues. You will work cross-functionally with Sales, Product, Marketing, Delivery and other teams to ensure maximum velocity is achieved through our sales cycle. Your efforts will directly impact our revenue growth by enabling our commercial teams to sell more, better and faster

Your Mission: 

• Define the key issues that exist within the region in relation to the servicing of cross-border payments for consumers, small to medium businesses and large platform enterprises . Build and maintain a strategy that positions Wise Platform, our products and services as the solution to these issues.
• Develop and maintain a target list of accounts that fit with our GTM approach in the region and our overall Wise Platform strategy, sharing and refining with the regional lead as appropriate.
• Work closely with our marketing and product teams to develop a comprehensive commercial playbook that will enable an efficient and transferable launch into a new market or new product.
• Develop and maintain sales collateral that addresses these issues in collaboration with Marketing, such as white papers and thought leadership content to challenge the status quo of cross-border payments.
• Create an evolving competitor analysis document that highlights the strengths, weaknesses and opportunities of our key competitors in comparison to Wise Platform. 
• Support the creation of internal and external sales collateral that will form part of our sales playbook - delivering a consistent and compelling message to our sales teams and partners.
• Help to maintain our knowledge management platform as a single source of information, collateral and data. Ensure our content is accurate and up to date by collaboration with various stakeholders such as Product and by adhering to our control framework.
• Assist with the creation and management of our RFP content library to streamline our response process.
• Work closely with our regional Sales Co-ordinators to ensure consistency of delivery and Sales Enablement support across all regions. 
• Provide subject matter expertise to our sales team by joining partner opportunity meetings / workshops and industry conferences.
• Use data, market insights and industry trends to enhance our sales messaging for specific opportunities.
• Contribute towards additional projects that will advance both the Sales Enablement and sales functions within Wise Platform.