Job Summary:
We’re seeking a proactive and strategic Product Manager to shape product strategy, define roadmaps, and drive continuous improvement within our Customer & Content Value Team. Focusing on consumer-facing features, you’ll play a pivotal role in enhancing content discovery, user engagement, and monetization across one or more flagship media publications. Collaborating with cross-functional teams, you’ll identify key product requirements, resolve issues, and deliver valuable content experiences that resonate with customers.

Responsibilities:

• Develop and execute product roadmaps with well-defined goals and measures of success.
• Lead initiatives to enhance content discovery, classification, browsing, and customer engagement.
• Work closely with engineering, data science, UX, and marketing teams to deliver engaging consumer experiences.
• Prioritize development backlogs to maximize value and execute on high-impact deliverables.
• Translate business insights into detailed requirements and user stories for technical teams.

Requirements:

• Bachelor’s degree in a technical or analytical field.
• At least 4-7 years’ experience in product management, ideally within media or consumer products.
• Strong communication skills, with the ability to bridge technical and non-technical stakeholders.
• Proven execution skills, delivering high-standard product specifications and success metrics.
• Experience with data-driven hypothesis testing, experimentation, and UX improvements.
• Team-oriented, with a collaborative approach to achieving customer-focused goals.

Job Responsibilities

1. Wellbeing Centre Development, Growth and Operations

• Development and growth of Wellbeing Centre
• Oversee the day-to-day management of the Centre
• Support patients and caregivers to navigate and access services within the institute, in the community and the broader health care system
• Ensure adherence to relevant quality and safety, professional and healthcare standards and mandatory education related to risk management, occupational health and safety, and other relevant areas
• Lead and oversee the recruitment and selection of any new staff and wellbeing champions (volunteers) to ensure they are orientated to the procedures and operations of the Centre.
• Manage and supervise staff, monitor staff performance and development, and address staff performance issues effectively according to policies and procedures.
• Manage the Centres wellbeing/cultural champions (volunteers) including offering training, support and debriefing opportunities.
• Ensure all complaints and incidents are managed in accordance to cluster policies and procedures

2. Patient and Caregiver Engagement and Advocacy

• Active promotion of an organisational culture of engaging patient and caregiver advocates in all related activities.
• Establish structures at an operational level to facilitate patient and caregiver engagement.
• Create and implement a consumer engagement framework to reinforce values and goals.
• Establish a Patient and Caregiver Advocacy Network and Advisory Committee and provide ongoing support to patient and caregiver advocates.
• Collaborate and be the representative for the Group Patient and Caregiver Support Office

3. Research, Impact and Innovation

• Implement systems to collect measurable outcomes on wellbeing programs (e.g., mental health improvements, reduced hospital readmissions, and enhanced quality of life).
• Publish findings to position the institute as a leader in patient-centric cancer care.
• Collaborate on studies exploring psychosocial wellbeing, innovative care models, and survivorship experiences.
• Create learning opportunities for medical students, oncology trainees and researchers to integrate wellbeing into cancer care delivery.
• Pilot New Models of Care including testing novel approaches, such as multidisciplinary wellbeing teams (navigators, psychologists, nutritionists, therapists) working closely with oncologists.
• Evaluate and scale successful models to benefit more patients and caregivers.

4. Others

• Coordinate and oversee key wellbeing projects and initiatives involving patients, caregivers, and staff.
• Contribute to the implementation of a broader wellbeing model of care
• Build and maintain effective relationships with key stakeholders involved in the provision of health, mental health and psychosocial services for cancer patients and caregivers
• Ensure there is financial responsibility and accountability in all areas of responsibility
• Other duties consistent with the position where required and/or requested by management

Job Requirements

• Tertiary qualifications in Health or Health Related discipline such as public health, nursing/allied health, health service management and/or project management
• Knowledge and experience in the principles and practices of patient-centred care, patient and caregiver participation in health, and community engagement
• Demonstrated experience developing, implementing and evaluating a multidisciplinary program of activities and services.
• Demonstrated experience at managing all aspects of staff and team performance, including recruitment, staff orientation, supervision, performance development and team building
• Strong communication and interpersonal skills with the ability to build relationships and work collaboratively with diverse stakeholders across the organisation; including patients, carers, the community and external providers
• High level prioritising skills and developed capacity to multi-task under pressure without loss of efficiency or composure
• Strong analytical skills with the ability to leverage data to drive decision-making and operational improvements
• Dynamic, collaborative leadership who thrives on agility, innovation and change
• Self-motivated, positive with a can-do attitude
• Ability to work independently and collaboratively as a team member
• Excellent communication (verbal and written) and presentation skills
• Experience engaging, communicating, and managing relationships with diverse stakeholders including patient and caregiver advocates, clinicians and researchers.
• Experience providing education to patient and caregiver advocates as well as staff.
• Understanding of cancer experiences and survivorship will be an advantage
• Experience in developing policies and procedures in a hospital setting will be an advantage
• Knowledge of medical terminology will be an advantage
• Experience in patient experience offices and cancer wellbeing programs will be an advantage
• Multi-lingual will be an advantage due to the interactions needed with different groups of stakeholders

Only shortlisted candidate will be notified.

To apply, please visit to www.gmprecruit.com and search for Job Reference: QVV66448

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Jaremy Ong | Registration No: R1876766

This is in partnership with the Employment and Employability Institute Pte Ltd (e2i).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltds PDPA and e2is PDPA.

PURPOSE

This role will be one of the main contributors towards developing FWD’s Product strategy innovation and position as thought leader in the market.

He/she will be responsible for generating and managing the development of new propositions and solutions driven from customer insights emerging trends and market opportunities that support the strategic growth areas and address customer needs across all FWD markets, in line with FWD’s vision of changing the way people feel about insurance.

KEY ACCOUNTAIBILITIES

Market Research and Analysis

• Be responsible for the sourcing and production of regional research ensuring these are designed to gain deep insights on customer behaviour and traits that can be used to develop or improve future propositions across markets for target consumer segments
• Collaborate with other group office functions to develop research and insights and identify opportunities that are customer led and align to Company, brand and Distribution strategy
• Assess and analyze competitor and market developments and share insights to inform group and BU product strategy and identify the white space.
• Develop and manage market intelligence and competitor reporting and distribute to senior management commenting on the market and competitor trends and providing recommendations resulting in actionable insights.
• Own and undertake bespoke research to support the GPP team and local Bus as required.

Proposition Strategy

Strategy development:

• As a subject matter expert, provide guidance to countries on strategy and innovation
• Development of templates and tools to enhance countries’ capabilities in their end-to-end development of product strategy
• Support any initiatives related to product propositions strategy when required
• Work closely with group departments including group strategy to ensure that proposition strategy is aligned to group strategy and business planning
• Synthesize ideas and core capabilities and input into commercialization plans for innovative strategic solutions working with Business partners, local product heads and group office teams
• Develop proposition strategies for all products in the A+H, protection, savings and investment and retirement space, developing playbooks along with monitoring of key performance targets in alignment with overall priorities for FWD group.

Proposition Innovation

• Proposition development: lead new initiatives to identify and drive proposition development based on customer needs and insights, segmentation and economic environment to help Bus achieve their Business plans
• Develop external network with consultants, reinsurers and research houses to identify key and upcoming trends across the consumer segments, HNW, Middle class Affluent and mass
• Provide and analyse reports to monitor the success of propositions launched and make recommendations to management following the identification of trends.
• Support initiatives to increase awareness of unmet insurance needs of customers, i.e. customers who prefer online insurance purchase, and devise strategies and solutions in responding to their unmet needs. This includes increasing insurance purchases as well as cross-selling and upselling opportunities
• Provide reporting, plans, presentations as required to support adhoc projects
• Work with external third parties to identify and source potential value added services to support customer led propositions
• Work with internal stakeholders to drive AI solutions to improve e2e propositions for local markets
• Develop and execute on behavioural science use cases to improve customer engagement, usage understanding and purchase of insurance products

QUALIFICATIONS / EXPERIENCE

• Degree holder e.g. MBA, CFA or actuarial qualification (graduates in business, strategy or management would be an advantage).
• Over 10 years of experience in insurance and financial services specializing in consultancy, product development, customer engagement or customer journey management
• Working experience in a regional office with proven track record of leading and delivering regional initiatives to countries would be an advantage.
• Experience of working with a highly entrepreneurial and rapidly growing start-up/ e-commerce businesses
• Consultancy experience in financial services would be an advantage
• Working experience in a multi-cultural environment would be an advantage

KNOWLEDGE & TECHNICAL SKILLS

• Strong understanding of customer
• Strong commercial orientation and analytical skills
• Strong communications skills
• Highly Resourceful
• Excellent problem-solving skill, analytical and strategic mindset
• Strong organizational skills and ability to balance multiple priorities and conflicting deadlines
• Strong influencing & change management skills
• Willingness to travel to Countries for periods of time and work with Country level working staff

Job Summary

Reporting to Head of Legal and Risk, you will work closely with the business units and be responsible for managing the full range of compliance matters.

10 years of experience in a compliance role within a Singapore licensed trust company or MAS licensed firm would be advantageous (not strictly necessary)

Job Description

(A) Principle duties and responsibilities

• Manage, supervise and lead the compliance team, setting clear objectives and providing ongoing training
• Ensure compliance with all relevant laws, regulations, and guidelines issued by the Monetary Authority of Singapore (MAS) and other applicable regulatory bodies.
• Monitor, keep abreast and interpret changes in regulations, laws and industry practices that may impact the business and communicate such changes to the relevant stakeholders and staff
• Lead, support and from time to time, update the impact assessment and periodic review of the firm’s compliance program to meet regulatory requirements and changes.
• Assist in developing, updating and implementing compliance related policies, procedures, and workflows that are related with relevant regulations and industry best practices e.g. notices and guidelines as issued by MAS from time to time
• Conduct periodic compliance risk assessments to identify potential compliance vulnerabilities and provide mitigation strategies
• Conduct gap analysis across business functions, as well as collaborate with stakeholders across the company to enhance compliance controls
• Oversee the FATCA and CRS due diligence and reporting

(B) Governance and Reporting

• Participate in client classification, risk rating, KYC and transaction monitoring. Familiarity with regulatory requirements of AML and CFT and other applicable laws and regulations
• Serve as the primary point of contact for all compliance-related matters within the organisation and act as the liaison with regulatory bodies and external auditors (including liaising with regulators on matters arising from AML/KYC/CFT)
• Lead the preparation and submission of regulatory filings, including MAS reports, FATCA/CRS and ensure accurate and timely compliance with regulatory deadlines

(C) Regulatory Compliance and Risk Management

• Review the client onboarding documentation, due diligence checks, and enterprise-wide risk assessment.
• Perform transaction monitoring activities, identify, investigate, and escalate any irregularities as part of the monitoring process.
• Conduct compliance and anti-money laundering and countering the financing of terrorism training to all employees.
• Perform any additional duties or participate in ad-hoc projects assigned by the Head of Legal and Risk from time to time.

We regret to inform that only shortlisted candidates will be notified.

AWS is one of Amazon’s fastest growing businesses, servicing customers in more than 190 countries, reshaping the way global enterprises consume information technology and powering the developers who are building the next generation of global industry leaders. AWS customers include some of the most innovative Startups like Netflix, Pinterest, Spotify, Airbnb, and Instagram as well as some of the largest global enterprises like Shell International, Unilever, Hitachi, Sharp, Bristol-Myers Squibb, and Samsung. We help global and local enterprises to use cloud to remediate their technical debt and build new innovative businesses.

AWS Enterprise Support provides our customers with one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers; Enterprise support provides a designated technical account manager to the customer and provides entitlements such as architecture review, operations support to design, build, and operate cloud environments leveraging AWS best practices; and a designated Support Concierge for administrative and billing inquiries.
Enterprise customers rely on Support when running their business critical workloads on the AWS platform, and our technical account managers and cloud support engineers are the primary daily touch-point for those customers. Customers include very large Enterprises, Public Sector companies, as well as fast growing businesses and Internet companies. Unlike most support organizations, AWS Support is a self-standing business with revenue and P&L responsibility and one of the fastest growing businesses within AWS.

As Enterprise Support BDM, you will be part of the Enterprise Support organization. You will support the Premium Support strategy and own driving the go-to-market (GTM) efforts for Support, with the objective to increase adoption for paid support offerings amongst Enterprise customers while maintaining target margin performance, and using Support to accelerate AWS platform adoption for the customers. You will engage our customers to understand why they need Enterprise Support (or why not), what are the pain points and obstacles in their current support offering. You will identify areas for sharpening our Support proposition (e.g. a differentiated offering, value and return on investment vs price) and design and execute controlled experiments driving commercial innovation. You will quantify the impact of Support in driving AWS platform adoption, estimate the ROI, and design and execute initiatives to help accelerate our customer cloud adoption journey. You will enable the sales team to drive the day-to-day interactions with prospects, selling the Support value proposition, in order to build long-term business opportunity. You will engage partners to develop and pilot new Support offerings via the partner ecosystem.

The ideal candidate will possess a keen business sense and exceptional analytical skills, is able to articulate and communicate a clear value proposition across customers, partners, and within the AWS organization, and its comfortable working across internal functions and geographies. The candidate will be naturally curious, going beyond the obvious to discover unexpected insights and translate those into tangible business value.

ROLES & RESPONSIBILITIES

• Engage customers, partners, and field teams to deeply understand and measure customer value and pain points in adoption of Enterprise Support
• Analyze drivers of Enterprise Support adoption and identify levers for improvement
• Identify, design and execute controlled experiments in driving Enterprise Support adoption
• Review and analyze Enterprise Support pricing and costing, ensuring savings are passed on to our customers
• Quantify impact of Enterprise Support adoption on AWS Platform adoption, estimate the ROI of Support investments in accelerating AWS platform adoption
• Develop and refine sales collateral, reference cases and value proofs for customers and partners
• Drive commercial innovation in Support, e.g. differentiated support offerings per customer segment · In conjunction with Field Enablement, create Support related training programs and material for the field team so that they can properly articulate the Support value proposition
• Work with stakeholders across Commercial/Public Sales, Premium Support, and Enterprise
• Prepare and present business reviews to the senior Sales and BD management team
• Drive Enterprise Support deals end to end with Sales

About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic qualifications

• 5+ years of developing, negotiating and executing business agreements experience
• 6+ years of professional or military experience
• Bachelor's degree
• Experience developing strategies that influence leadership decisions at the organizational level
• Experience managing programs across cross functional teams, building processes and coordinating release schedules

Preferred qualifications

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Experience interpreting data and making business recommendations
Experience identifying, negotiating, and executing complex legal agreements

Synergy is a world leading consulting firm specializing in SharePoint technologies. Synergy delivers premier consulting, development, and training services to some of the largest customers in Asia. We are continuing to grow our team of talented professionals and are looking for individuals with a passion for technology.

Technical Project Support

• Provide technical leadership on projects working with both project managers and technical teams
• Provide architectural advise to clients in areas of M365, SharePoint Online, Power Platform, and Azure
• Manage issues arising from scope definition and disputes impacting scope, schedule, and cost.
• Resolve project technical issues, reporting to Senior Management and Customers.
• Optimize resource utilization across teams to maximize productivity and minimize wastage.

Customer/Vendor/Stakeholder Management

• Manage contracts and subcontractors, effectively engaging stakeholders in project decisions and execution.
• Build long-term customer relationships by anticipating and exceeding customer expectations.
• Negotiate with customers on change control mechanisms to meet schedules and prioritize changes based on business needs.
• Maintain a strong customer-service orientation.

Team Management

• Lead, guide, manage, and motivate project team members to deliver quality project work, eliminate project exceptions, and delight customers.
• Plan for optimal resource use across teams with project and technical competencies.
• Ensure high individual and staff billability.

Ideal Candidate Qualifications

• Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, negotiation, and interpersonal skills, including strong persuasive techniques.
• Ability to lead, develop, and maintain respectful and trusting relationships.
• Proven track record in assuming overall responsibilities and managing large-scale implementations.

Requirements:

• At least Bachelor’s degree and minimum 8 years of experience
• 3-5 years of experience working with Microsoft cloud technologies in the IT Industry
• Previous experience running a large IT project of 6 months or longer
• Excellent English skills both written and spoken
• Good communication skills
• Detail-oriented and well organized
• Proficiency in Microsoft 365 and Azure

Note: This is currently a work from home position so candidates must have home internet service with at least 30MBPS.

About STT GDC

Be part of a global leader in data centre solutions

ST Telemedia Global Data Centres (STT GDC) is a data centre provider headquartered in Singapore, with a global footprint in major business markets across Singapore, the United Kingdom, Germany, India, Thailand, South Korea, Indonesia, Japan, the Philippines, Malaysia and Vietnam. We harness cutting-edge technology to deliver a comprehensive suite of world-class, scalable and flexible data centre solutions, including connectivity and support services, designed to meet the evolving colocation needs of today and tomorrow. By joining our team, you’ll be part of a dynamic, fast-growing industry that forms the cornerstone of today’s digital world.

Why STT GDC

STT GDC’s internal culture is built on creating a forward-thinking, socially responsible environment that ignites positive change. We empower our employees to thrive in a workplace defined by excellence, innovation and growth, where collaboration and creativity can flourish.

✨ Empathy-driven culture: We lead with compassion and understanding, fostering a supportive and inclusive environment that values your well-being and voice.

Job Reponsibility:

• Establishing and cultivating business relations with Unlimit Group's clients and partners;
• Managing and nurturing an existing portfolio of key clients, providing operational support, and fostering strong client relationships;
• Conducting meetings with existing clients having representatives in APAC region;
• Collaborating closely with internal departments such as AML, Sales, Operations and Product Development teams in regard to customers experience and improvement of internal KYB/KYC systems and processes;
• Training of new client managers of the department which Unlimit Group plans to hire in APAC.

Candidate Profile:

• Relevant Bachelor Degree
• 3-5 Years Experience in similar industry and Job Nature
• Good Communication and Leadership Skills

Join Amazon Singapore’s dynamic environment as a Senior Supply Chain Manager with a planning background, where you will lead a team of Supply chain & transportation managers and play a crucial role in shaping and optimizing various facets of our operations, concentrating on managing the flow of goods, transportation, information, or services within the supply chain network.

In this role as a Supply Chain & Transportation lead, you'll take end-to-end ownership of operations, emphasizing capacity planning, logistics optimization, network design, and analysis of operational efficiency. In this role, you will collaborate with cross-functional teams, including business, operations, program management, product, finance, and more. Utilize your analytical prowess to identify opportunities for operational improvements, implement scalable systems, and drive automation to enhance efficiency, with a particular focus on optimizing the physical flow and operations within the supply chain network. Whether you're managing network capacity initiatives, overseeing cross-functional programs, or focusing on strategic projects, your impact will be visible, ongoing, and contribute directly to our commitment to being the most customer-centric company on earth.

Key job responsibilities
• Provide strategic direction to your team and lead the development of talent as part of Singapore Operations leadership.
• Lead strategic initiatives related to network capacity within Amazon's various business units in Singapore.
• Concentrate on optimizing and managing the flow of goods, information, or services within the supply chain network.
• Balance supply and demand, assess and improve the efficiency of distribution networks, warehouses, or logistics operations.
• Analyze and synthesize data to identify opportunities for enhancing customer experiences and operational efficiency in network capacity.
• Define metrics and invent/simplify processes to drive decision-making in complex network capacity situations.
• Collaborate with stakeholders across different functions, influencing and facilitating agreements to achieve shared network capacity goals.
• Manage cross-functional network capacity initiatives, ensuring continuous improvement and adherence to lean philosophy at scale.
• Identify and deliver operational improvement opportunities in network capacity, focusing on inventory management, logistics strategy, and transportation optimization.
• Monitor and optimize key network capacity metrics to ensure the smooth flow of goods or services through the supply chain network.

Basic qualifications

• Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field
• 8+ years of owning program strategy, end to end delivery, and communicating results to senior leadership experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership
• 5+ years of team management experience

Preferred qualifications

• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.

As a Sr. Technical Account Manager you will provide consultative architectural and operational guidance delivered to help customers achieve the greatest value from AWS.

As we continue to rapidly expand in Singapore, you’ll have plenty of opportunities to develop your technical, consulting and leadership skills. You’ll work with talented cloud technologists whilst expanding your knowledge of AWS products. You’ll also have the chance to receive mentorship and gain AWS certifications.

Key job responsibilities
• You’ll build solutions, provide technical guidance and advocate for the customer
• Ensure AWS environments remain operationally healthy whilst reducing cost and complexity
• Develop trusting relationships with customers, understanding their business needs and technical challenges
• Using your technical acumen and customer obsession, you’ll drive technical discussions regarding incidents, trade-offs, and risk management
• Consult with a range of partners from developers through to C-suite executives
• Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers
• With a bias for action, you'll proactively find opportunities for customers to gain additional value from AWS
• Provide detailed reviews of service disruptions, metrics, detailed prelaunch planning
• Being part of a wider Enterprise Support team you’ll provide post-sales, consultative expertise
• Solve a variety of problems across different customers as they migrate their workloads to the cloud
• Uplift customer capabilities by running workshops, brown bag sessions, etc.

A day in the life
As a trusted advisor you’ll have a direct impact in helping our customers gain the most value from cloud technology. You’ll craft and execute strategies to drive our customers’ adoption and use of AWS services.

Our Technical Account Managers partner with some of the most iconic businesses in the country. These range from rising startups building their business from scratch through to large enterprises going through significant transformation. You’ll provide advice on architecture, support strategy, project, and launch planning as well as ongoing operational issues. Watch a short video about life as a Technical Account Manager team here https://www.youtube.com/watch?v=EBA_8o0F9D0

About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

About the Role

We are seeking a highly motivated and results-oriented Senior Account Manager to join our dynamic Affiliate team. Based in Singapore the Senior Account Manager is an integral position within GroupM’s Affiliate team, working for some of the largest global brands helping them to drive successful partnerships & campaigns in the Korean market. The Senior Account Manager will work closely with the Affiliate Director from both an operational and strategic stand point. We work with some of the world’s biggest retailers, so we are looking for the right candidate to join us to deliver exceptional service levels to these current clients with a strong work ethic and positive attitude.

3 best things about the job:

• Opportunity to work with some of the world's leading brands and gain an understanding and insights into the APAC marketplace.
• Collaborative and supportive team environment to achieve goals together.
• Opportunities for professional development and career growth.

Key Responsibilities:

Client Service & Account Management:

• Act as the Korean Account Manager on multiple blue-chip clients within GroupM regional Affiliate Marketing team.
• Manage the day-to-day workflow, acting as a key point of contact for assigned accounts.
• Build and maintain strong relationships with clients, understanding their business objectives and providing strategic recommendations to optimise their affiliate programs.
• Proactively identify growth opportunities within existing accounts and collaborate with the team to develop and pitch new ideas.
• Compile and deliver and present regular performance reports, providing insightful analysis and actionable recommendations to clients.
• Responsible for financial management from an external perspective, monitoring client budget and spend.
• Meet and host affiliate partner events.

Partner Management & Development:

Campaign Execution & Optimisation:

• Plan, execute, and optimise of affiliate marketing campaigns across various partners.
• Track key performance indicators (KPIs) to ensure campaigns are delivering against client objectives and budget.
• Proactively identify and troubleshoot campaign performance issues, implementing corrective actions to maximise results.
• Stay abreast of industry trends and best practices to continuously improve campaign effectiveness.
• Manage the platform.
• Recruit and onboard new publisher partners, expand our network, identify strategic partnerships. to grow the business and increase efficiency for clients.
• Develop and maintain strong relationships with existing publisher partners, providing ongoing support and optimising partnerships for mutual growth.
• Negotiate favourable partnership deals and ensure compliance with program guidelines.

Reporting & Analysis:

• Have an analytical approach whilst working on reporting and performance metrics to draw insight and make strategic recommendations to clients to optimise their affiliate program.
• Prepare regular client reports, including performance summaries, key metrics, and strategic recommendations.
• Utilise data visualisation tools to present findings in a clear and concise manner.

Desired Skills and Experience:

• Bachelor's degree in Marketing, Business Administration, or a related field.
• A minimum of 5 years digital marketing experience with a preference for 3 of these years to be in an affiliate marketing focused role or a client-facing role.
• In-depth knowledge of affiliate / partnership marketing and the best practice on how affiliate programs are managed.
• Excellent communication and presentation skills, both written and verbal, with the ability to effectively communicate with clients and internal stakeholders. The candidate must be comfortable presenting to large groups of people and senior clients.
• Proven track record of successfully managing and growing client accounts.
• Exceptional organisational and time management skills, with the ability to prioritise tasks and meet deadlines in a fast-paced environment.
• Strong time management and organizational skills.
• Seeks ownership and readily accepts accountability.
• Some familiarity with reporting platforms (affiliate networks/tools) and how they are used to manage campaign performance.
• Proficient in Microsoft Office Suite, particularly Excel and PowerPoint.
• Positive attitude and a team player ready to be part of the team culture.
• Fluency in English and Korean is essential for this role due to frequent interations with the market you'll be working on.

More about GroupM

GroupM - GroupM leads and shapes media markets by delivering performance enhancing media products and services, powered by data and technology. Our global network agencies and businesses enable our people to work collaboratively across borders with the best in class, providing them the opportunity to accelerate their progress and development. We are not limited by teams or geographies; our scale and diverse range of clients lets us be more adventurous with our business and talent. We give our talent the space, support and tools to innovate and grow.

Discover more about GroupM at www.groupm.com
Follow @GroupMAPAC on Twitter
Follow GroupM on LinkedIn - https://www.linkedin.com/company/groupmworldwide

About GroupM Singapore

GroupM Singapore operates in one of the most dynamic and exciting environments in the world. Although it is a small domestic market, there is a vibrant media industry which is undergoing rapid evolution as digital technology reshapes the way marketing supports advertisers’ needs. Being at the crossroads of Asia means, that aside from the local clients and media owners, we also have a high proportion of multi-national clients, renowned brands and media owners. Making GroupM Singapore the Number One organisation to join and develop your career in media investment.

GroupM is an equal opportunity employer. We view everyone as an individual and we understand that inclusion is more than just diversity – it’s about belonging. We celebrate the fact that everyone is unique and that’s what makes us so good at what we do. We pride ourselves on being a company that embraces difference and truly represents the global clients we work with.

· Determine and define project scope and objectives

. Report on project success criteria results, metrics, testing, and deployment management activities

· Predict resources needed to reach objectives and manage resources in an effective and efficient manner

· End-to-end project delivery experience

· Track project costs in order to meet budget

· Engage all stakeholders, develop and manage a detailed project schedule and work plan

· Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress including financials

· Manage contracts with vendors and suppliers by assigning tasks and communicating expected deliverables

· Utilize industry best practices, techniques, and standards throughout entire project execution

· Monitor progress and make adjustments as needed

· Measure project performance to identify areas for improvement

. Knowledgeable in both Software/ Application and Infrastructure

· Experience in Agile environments and proficiency with Jira and Agile methodologies are necessary for carrying out the responsibilities of a Scrum Master.

· Must be able to work as an individual contributor.

. Understand interdependencies between technology, operations, and business needs

. Good Communication and leadership skill

1. OVERALL PURPOSE OF JOB

To ensure that operations of the assigned vessels is maintained safely and economically in accordance with Company's policy and owners’ commercial requirements; and that all essential support is extended to the vessel for the purpose, and for addressing emergencies

2. FUNCTIONS AND RESPONSIBILITIES

Daily Operations

• Responsible for implementing and maintaining a safe, cost efficient and environmentally sound operation standard in compliance with TSM as well as International Marine regulations for a given number of vessels.
• To manage the daily operation of the number of vessels assigned to him in accordance with TMS & Best Practice.
• Advise Masters/Chief Engineers and Ship Staff on Cargo & tank/hold
• Port operations
• Anchoring & mooring operations
• Technical/Engine room operations
• Port, passage & war information, insurance coverage for all vessels
• Follow up the on board maintenance system (AMOS), monitor the status and act on overdue items.
• Evaluate and monitor the required reporting from the vessels, act as required and inform other office sections and external bodies as is relevant.
• Follow up class and statutory certification status, condition of class and arrange for the necessary surveys and inspections (flag state, certification for Panama Canal etc.)
• Liaise with Principals regarding Vessel safe operations.
• Shipboard inspections
• Visit vessels regularly (at least three times a year, including a short sailing visit). On each visit, a Superintendent Visit Report, is to be completed and left onboard. Following inspections needs to be conducted during these inspections
• Prepare a Vessel Visit Executive Summary for each Shipboard attendance
• All Audit & Inspection Reports need to be filed/updated in Common drives or Database as applicable. Follow up with vessels/office to close the deficiencies noted during these visits.
• Prepare weekly, monthly, bi-annual, quarterly management reports, as agreed with each Principal, for the Fleet Group Manager’s approval.

Oil Major/CDI & Other Commercial Inspections

• Assist in coordinating, arranging and timely follow up Oil Major Vetting Inspections as directed.
• Assist in arranging external safety audits and onboard training by co-coordinating with the appointed audit or training company.
• Follow up on closure of deficiencies noted during inspections.
• Incident / Accident / Crisis Management & investigation
• Member of TSM Emergency Response Team.
• Conducts investigation and root cause analysis of Incidents, Accidents, and Near Miss & Stopper Cards.
• Review Corrective Actions, Preventive Actions and Recommendations from investigation and analysis of accidents, marine casualties and near misses.
• Assist, and participate in table top exercises and emergency drills.

Port, Flag State Inspections & Other Statutory Audits (ISM/ISPS)

• Assist in coordinating and timely follow up Flag State Inspection, External & Internal ISM, ISPS and MLC Audits as directed.
• Support vessels during Port State Inspections and follow up on prompt closure of noted deficiencies as required.
• Follow up, review, approval and submission of the corrective active plan/report to authorities as required.

HSSEQ

• Assisting Vessels for documenting / conducting Risk Assessments. Evaluation and Monitoring.
• Evaluate & document Off- Hire records (Planned as well as unplanned).
• Stores Supply & Budget Planning.
• Maintain strict cost control of the Annual Operating Budget for each of the assigned vessels.
• Review monthly cost control and approve monthly financial reports before sending to Fleet Group Manager for review.
• Assimilate input from the assigned vessels as well as other relevant departments and prepare each vessel’s Annual Operating Budget.
• Monitor the requisitions generated from the vessel to ensure that they are submitted in a timely manner. Follow up with the Purchasing Department for delivery of ordered items on board.
• Approve invoices for payment.
• Liaise with the Insurance Manager (or Principals) in H&M claims handling. Provide technical input, and cost information, if required, for P&I claims (cargo and crew) and H&M claims.

Crewing

• Make performance evaluations of Masters/ Chief Engineers assigned to the vessel under supervision.
• Provide input to the Manning Department on recruitment of Senior Officers for the assigned vessels.

Dry Docking & Repairs

• Plan, manage, monitor and execute vessels repairs, dry dockings and conversions within agreed budgets.
• Arrange and follow up repairs and services.
• Coordinate with the assigned vessels and prepare the dry docking specification in conjunction with Docking Superintendent, Fleet Services. Submit the specification to yards for quotations, evaluate the received quotations and present them to the Fleet Group Manager and/or Chief Operating Officer for review.
• Attend the dry-docking, discuss shipyard invoicing before presenting same to the Fleet Group Manager and/or Chief Operating Officer for approval.
• Prepare docking report

3.EDUCATION AND QUALIFICATION

- Class 1 Certificate of Competency

- Class 2 Certificate of Competency and University Qualification

4. EXPERIENCE

- Vessel Manager

*Previous experience as Chief Engineer for a minimum of 8 months on relevant type of ships.

*A proven track record as Superintendent for a minimum of 1 year in a shore based Shipping Company will have an advantage.

*Candidate who are deemed technically competent and without shore experience will be considered.

- Senior Vessel Manager

* Previous experience as Chief Engineer for a minimum of 8 months on relevant type of ships.

*A proven track record as Superintendent for a minimum of 2 year in a shore based Shipping Company will have an advantage.

*Candidate who are deemed technically competent will be considered.

Job Descriptions:

1. Network Management:

- Design, implement, and maintain the organization's network architecture, encompassing routers, switches, firewalls, VPNs, LAN,WLAN,WAN, and voice communication systems.

- Conduct capacity planning to anticipate future network growth and ensure scalability to meet business requirements.

- Develop and maintain IP address planning and management strategies to optimize network addressing and subnet allocation.

- Implement change management processes to minimize disruption during network modifications, upgrades, and deployments.

- Establish network devices configuration baselines and conduct regular monitoring to identify deviations and optimize network performance.

- Plan and oversee network infrastructure upgrades, including hardware and software enhancements, to ensure compatibility, performance improvement, and security compliance.

2. Cybersecurity Operations:

- Develop and implement network security measures to protect the organization's systems and data from unauthorized access, breaches, malware, and other security threats.

- Monitor and respond to security incidents, conducting forensic analysis and ensuring timely incident response and resolution.

- Implement and enforce security policies, standards, and procedures to comply with regulatory requirements and industry best practices.

- Implement and manage threat event platform to detect and respond to potential security threats in real-time.

- Deploy and manage Honeypot systems to detect and analyze unauthorized access attempts and potential threats.

- Utilize SIEM (Security Information and Event Management) solutions for centralized logging, analysis, and correlation of security events across the network.

- Perform log analysis to identify security incidents, anomalies, and trends, taking proactive measures to mitigate risks and strengthen network defenses.

3. Project Management:

- Plan and oversee network infrastructure and security-related projects, including upgrades, migrations, and deployments.

- Manage project timelines, resources, and budgets to achieve project objectives and deliverables.

4. Incident Response and Disaster Recovery:

- Develop and maintain incident response plans and procedures for network and security incidents.

- Coordinate with cross-functional teams to ensure effective response, containment, and recovery from cybersecurity incidents and emergencies.

Job Requirements:

• Industry-related experience as a Senior Network Engineer or Network Administrator
• Solid background in network administration and architecture
• In-depth understanding of communication protocols (mainly TCP/IP) and routing protocols (e.g. BGP, OSPF)
• Familiarity with access control models and network security
• Knowledge of coding languages for scripting (e.g Python, Perl)
• Experience with network diagnostic, monitoring and analysis tools (e.g. SolarWinds network tools)
• Solid understanding of network operating systems (JUNOS, Cisco IOS)
• Sharp troubleshooting skills
• Ability to work independently
• Organizational and mentoring skills
• BSc/BA in Computer Science, Engineering or a related field
• Certifications such as CCIE, CCNP,or equivalent are highly desirable.

We are looking for a self-driven and experienced Finance Manager or Senior Finance Manager for one of our shipping clients. This role oversees the financial operations of the company and its subsidiaries, managing reporting, compliance, cash flow, and audits. It ensures the preparation of accurate financial statements, supports banking and credit processes, and provides analysis for senior management. The ideal candidate should hold ACCA or CA certifications and have at least 5 years of relevant experience.

Key Responsibilities:

• Manage the financial operations of the organization and its regional entities.
• Lead and oversee a team of accountants.
• Ensure the timely and accurate preparation of management accounts and financial reports.
• Oversee balance sheet reconciliations, ensuring they are completed and reviewed within deadlines.
• Prepare annual financial statements for designated entities.
• Act as the main liaison for statutory and internal audits.
• Ensure compliance with applicable regulatory requirements.
• Monitor and manage cash flow to facilitate timely payments.
• Oversee submissions for credit lines and financing facilities.
• Collaborate with internal stakeholders, including Treasury, and maintain banking relationships.
• Provide support to relevant teams, including operations, credit, and legal.
• Conduct performance evaluations and offer constructive feedback to team members.
• Develop ad-hoc analyses and reports for leadership as required.
• Undertake additional responsibilities as assigned.

Qualifications:

• A bachelor’s degree in Finance, Accountancy, Business Administration, Economics, or a related discipline; advanced qualifications such as ACCA or CA are highly desirable.
• 5-7 years of relevant professional experience.
• Familiarity with Microsoft Dynamics is a plus.
• Demonstrated expertise in financial planning, budgeting, forecasting, and reporting.
• Strong leadership skills with the ability to effectively manage and mentor a finance team.

To apply, please send your CV to [email protected] .

We regret that only shortlisted candidates will be notified. Thank you for your understanding!

The main responsibilities and tasks of this position are listed as, but not limited to the following:

• Assist the Assistant Front Office Manager and Front Office Manager to supervise the front office Operations and provide guidance to the Duty Manager for daily Operation’s needs.
• Conduct Daily briefing and deliver important message from the Management to the FO team.
• In the absence of higher management to make decisions regarding operational problems
• Coordinate and work closely with all departments regarding daily requirements in the Front Office operations.
• Always maintain the best relations between management and guests.
• Ensure room assignment for on day arrival and VIP / Wedding rooms are done before guest’s arrival.
• Ensure all Traces are checked and follow up.
• Handling the Airlines crew’s room assignment and coordinating with Housekeeping on room readiness.
• Handling group arrangement from Corporate and Travel Agent.
• Ensure all check-in and out procedures are followed.
• Ensure there is no misuse or mishandling of the computer and its peripherals.
• Ensure security measures are taken in handling of room keys.
• Ensure all registration cards are accurate and filled up.
• Work closely and keep the Security Department informed of all incidents.
• In case of natural disasters, fire, death, or bomb threats, apply the Hotel’s emergency procedures as laid down by Management.
• Ensure guests are always given prompt and efficient services by the team members.
• Handle all guest complaints professionally, satisfying their needs and safeguarding the Hotel’s interest.
• Ensure all arrival and departure VIPs and Suite guests are taken care of such as rooms are ready with amenities and card, receive and escort guest to room.
• Monitor closely guest’s room folio high balance daily to prevent losses by the Hotel.
• Ensure proper records are maintained and valuable secured in the Front Office Safe Deposit Box
• Responsible for the setting up and updating of the Duty Manager’s Log Entry, Comm Entry and to report all unusual events to the higher management.
• Responsible for all emergency procedures and coordinate closely with the Security Department
• Responsible for all Master Keys and Emergency Key which are strictly for their use only pertaining to operation requirements.
• Liaise with the IT Department on any faults of the system at times of emergency.
• Ensure strict control of the operations of the computer systems and peripherals.
• Ensure sufficient equipment and guest supplies daily.
• Assist Deputy Head on training related issues. To prepare the training plan and ensure planned training takes place and training records are submitted to HR in a timely manner.
• To actively identify training opportunities and suggest training topics related to all areas of the Front Office, including but not limited to Concierge/Bell Service and Front Desk.
• To perform any other duties that may be assigned by the management.

The main responsibilities and tasks of this position are listed as, but not limited to the following:

Sales Strategy & Execution:

• Meet or exceed individual sales targets while contributing to the team’s overall revenue goals.
• Identify and pursue new business opportunities, focusing on partnerships with corporate clients, event organizers, associations, tour operators, travel agencies, and airlines within the assigned portfolio.
• Collaborate in developing and implementing effective sales strategies to meet personal and team targets.
• Regularly analyze market trends and competitor activities, adjusting sales strategies to stay competitive.

Client Relationship Management:

• Based on assigned portfolio, build and maintain strong relationships with key corporate procurement teams, meeting planners, incentive buyers, bookers, airlines, tour operators, and wholesalers.
• Develop and execute strategies to attract new clients while retaining existing ones, ensuring long-term business relationships and repeat bookings.
• Promote the hotel through consistent sales activities, including face-to-face visits, entertainment, hotel tours, product presentations, and attending key networking events.
• Engage with guests from major event organizers staying at the hotel to ensure satisfaction and foster loyalty.
• Resolve client issues or concerns promptly to maintain positive and lasting relationships.
• Actively support and participate in all client-related engagement activities to enhance client satisfaction and loyalty.

Business Development:

• Prospect for new clients, manage incoming leads, and work diligently to close sales deals aligned with revenue targets.
• Identify low occupancy periods and develop targeted strategies to maximize room sales during these times.
• Provide recommendations to regain lost accounts and implement special programs to boost volume, occupancy, average rates, and overall revenue from these accounts.
• Develop a targeted prospect list to attract business from competitor hotels and increase market share.
• Continuously identify and source new business opportunities across all revenue-generating areas to maximize overall hotel revenue.
• Maintain a keen awareness of competitors' strengths, weaknesses, and pricing strategies to stay ahead in the market.
• Stay informed about market dynamics, client demographics, seasonal trends, and industry developments to ensure the hotel remains competitive.

Account Management:

• Review and analyze account portfolio regularly, presenting performance analysis and forward action plans to sales leader.
• Monitor key accounts, bookers, and customers, ensuring continuous engagement and satisfaction.

Sales Operations:

• Oversee the preparation and management of all sales contracts, proposals, and agreements, ensuring accuracy and compliance with hotel policies.
• Work closely with the Revenue Management team to optimize room inventory and pricing strategies in alignment with market demand.
• Coordinate with other departments (e.g., Banquet, Operations, Front Office) to ensure seamless service delivery and high levels of client satisfaction.
• Ensure all incoming correspondence and telephone inquiries are handled efficiently and in a timely manner.
• Represent the hotel at trade shows, sales missions, industry events, and networking opportunities to enhance brand visibility and generate leads.
• Participate actively in hotel meetings, contributing to the development of broader hotel strategies and initiatives.

Marketing and Promotional Activities:

• Partner with the marketing team to develop promotional materials, online content, and campaigns aimed at driving business from target segments.
• Ensure all sales materials, presentations, and proposals reflect the hotel’s brand identity and messaging.
• Attend key sales and PR-related events to effectively promote the hotel.

Administrative Duties:

• Maintain accurate records of client interactions, sales activities, and group details using the hotel’s CRM system.
• Prepare regular reports on sales performance, client feedback, and market trends, providing insights for continuous improvement.
• Offer feedback and suggestions to enhance sales processes and achieve better results.
• Ensure compliance with all hotel policies, procedures, and relevant legal and regulatory requirements.
• Establish and regularly update mailing lists and databases to support sales activities.

Other Responsibilities:

• Stay updated on industry trends and best practices to maintain a competitive edge in the market.
• Perform any other duties that may be assigned by Management, demonstrating flexibility and a strong commitment to the hotel's success.

Responsibilities

• Develop and implement comprehensive performance marketing strategies and campaigns (For Hong Kong, Singapore and Japan Market) to drive leads to achieve business objectives
• Manage owned and paid media channels, including SEO/SEM, social media marketing, email marketing, online and OMO advertising campaigns to drive customer engagement and increase sales
• Manage budgets and analyze digital marketing performance to drive strong CPL, CPA, ROI, brand exposure, and awareness to inform future strategies
• Implementing A/B testing, conversion rate optimization, and retargeting campaigns
• Implementing marketing automation and lead generation strategies
• Provide leadership and direction to the performance marketing team, including managing personnel, setting goals, and providing performance feedback
• Work closely with the management team to share funnel conversion improvement ideas and feedback, present results, and assist in projects

Requirements

• Degree holder in Marketing, Business Administration, or any related disciplines
• 10+ years of solid digital marketing experience in a similar role as well as experience building effective multi-channel marketing strategies
• Solid expertise in campaign and channel analysis and reporting, to drive actionable insights & actions
• Experience with Fintech, SaaS, or B2B tech business is highly preferred
• Able to work under pressure independently, strategic thinker, result-driven, a visionary leader and detail-minded
• With excellent commercial acumen and strong ability to achieve business KPIs through effective marketing strategies

Job Summary

Reporting to Head of Legal and Risk, you will work closely with the business units and be responsible for managing the full range of compliance matters.

10 years of experience in a compliance role within a Singapore licensed trust company or MAS licensed firm would be advantageous (not strictly necessary)

Job Description

(A) Principle duties and responsibilities

· Manage, supervise and lead the compliance team, setting clear objectives and providing ongoing training

· Ensure compliance with all relevant laws, regulations, and guidelines issued by the Monetary Authority of Singapore (MAS) and other applicable regulatory bodies.

· Monitor, keep abreast and interpret changes in regulations, laws and industry practices that may impact the business and communicate such changes to the relevant stakeholders and staff

· Lead, support and from time to time, update the impact assessment and periodic review of the firm’s compliance program to meet regulatory requirements and changes.

· Assist in developing, updating and implementing compliance related policies, procedures, and workflows that are related with relevant regulations and industry best practices e.g. notices and guidelines as issued by MAS from time to time

· Conduct periodic compliance risk assessments to identify potential compliance vulnerabilities and provide mitigation strategies

· Conduct gap analysis across business functions, as well as collaborate with stakeholders across the company to enhance compliance controls

· Oversee the FATCA and CRS due diligence and reporting

(B) Governance and Reporting

· Participate in client classification, risk rating, KYC and transaction monitoring. Familiarity with regulatory requirements of AML and CFT and other applicable laws and regulations

· Serve as the primary point of contact for all compliance-related matters within the organisation and act as the liaison with regulatory bodies and external auditors (including liaising with regulators on matters arising from AML/KYC/CFT)

· Lead the preparation and submission of regulatory filings, including MAS reports, FATCA/CRS and ensure accurate and timely compliance with regulatory deadlines

(C) Regulatory Compliance and Risk Management

· Review the client onboarding documentation, due diligence checks, and enterprise-wide risk assessment.

· Perform transaction monitoring activities, identify, investigate, and escalate any irregularities as part of the monitoring process.

· Conduct compliance and anti-money laundering and countering the financing of terrorism training to all employees.

· Perform any additional duties or participate in ad-hoc projects assigned by the Head of Legal and Risk from time to time.

We regret to inform that only shortlisted candidates will be notified.

Job Description

Reporting to PB Management, lead the PB Client Relationship team with the following key responsibilities:
1. Develop customer base, enhance PB products and services to meet the department designated business plan; adhering to the Bank and PB policies and procedures.
2. Maintain client business relationships.
3. Supervise the Relationship Managers to meet their respective KPI.
4. Review and/or approve the ongoing exception transactional requests, customer due diligence and documentation submitted by the Relationship Managers.
5. Manage the staff resources and staff training to ensure the continuity of business activities and customer service.
6. Deliver task assigned by reporting manager.

Requirements

1.Academic Qualification: Bachelor or above
2.Professional Qualification: CACS P1 & P2
3.Years of Relevant Experience: At least 5 years in Private Banking
4.Personal Skills: Strong in analysis, coordination and communication

The Business Risk team

Our Business Risk Services team helps organisations tackle issues around governance, risk, and controls so that they can make strategic and risk-informed decisions. We support financial institutions and other businesses by conducting internal audits, assessing the effectiveness of their internal audit teams, reviewing internal controls, advising on regulatory compliance, and improving governance through enterprise risk management.

At the heart of our young and dynamic team is a growth mindset. The non-silo culture allows our team to openly bring up questions and ideas to the leaders. In turn, our leaders are dedicated to helping our team nurture their skills and grow in their careers. During peak periods, our team work closely together and support one another to bring value to clients in a timely manner. The team primarily works with clients in the financial services industry and projects may entail cross-border collaboration with other Grant Thornton member firms and international travel.

The role

As a Business Risk Manager / Senior Manager, you will be a key important member of the team, committed to support the management team in developing and growing the business risk services practice, and help to build and maintain relationships with clients and play a key role in the successful delivery of services to our clients. You will be responsible for organising and overseeing the various types of projects including internal audits, risk management and regulatory compliance projects and manage a team of senior and junior consultants.

In addition, you will be supporting the growth of the department through some business development work. This role offers a great variety of work, autonomy, client contact and Partners’ direct interaction and coaching to the seniors and junior staff.

Responsibilities

Responsibilities for Manager role includes:

• Perform risk assessments on key business activities and determine the scope of review, in conjunction with the clients’ senior management
• Plan the engagement/ audit approach and prepare the work program and oversee the delivery of the engagement/ audit from planning to completion, including performance of review of the team members’ work
• Actively participate in issues discussion with client key stakeholders and seek to understand the broader impact of the issues/gaps identified in the engagements/ audit reviews
• Prepare the draft and final written reports covering the audit findings (control issues/gaps) and propose corrective action plans including obtaining agreed actions plans from management
• Listen to client needs and apply collaborative critical thinking to solve complex client problems and lead clients’ presentations with senior managements
• Coach, mentor and train staff and assist in the management of the overall engagement including plans, budgets and schedules
• Develop clients’ portfolio, by supporting business development, practice management and thought leaderships activities

Responsibilities for Senior Manager role also includes:

• Oversee delivery of client work, including guiding and supervising the engagement teams in the execution of assigned work
• Support business development efforts (e.g. preparing proposals, attend client meetings, networking events/ functions, etc.)

Qualifications and requirements

• Recognised Bachelor's or Master's degree in Accounting, Finance, Business or other related field
• At least 5-7 years (for Manager role) / 5-12 years (for Senior Manager role) of relevant professional experience gained in internal audit, or risk/compliance in commercial or in a big public accounting firm
• Professional qualification (CPA, CA, CIA) is highly preferred
• Demonstrated good industry knowledge in financial services/banking, oil and gas, and others
• Proven knowledge of internal audit standards (IIA) and good understanding of processes, risks and controls
• Knowledge in data analytical tools, IT general and application controls is desirable
• Flexible mindset, with a creative approach and ability to think out-of-the-box
• Process-minded, organized, with an eye for detail and excellent analytical skills
• Ability to work independently, be highly motivated and a team player
• Strong written and verbal communication and presentation skills
• Fluent in English, Mandarin, both oral and written
• Excellent client management and communications skills
• Experience working under high pressure and in a fast-paced environment
• Willing to travel on overseas assignments

Job Requirements:

• Min 5 years of professional experience in the insurance/reinsurance sector, or in the consulting, investment, or banking sector with knowledge of the insurance sector, preferably with at least 3 years in actuarial, data analytics, accounting, and reporting matters.
• Ideally a Qualified Actuary with very strong Actuarial, Accounting and IFRS knowledge
• Fluent command of English in speaking and writing
• Excellent organizational and interpersonal skills
• Efficient communicator to his superiors, peers and other colleagues
• Excellent proficiency in Microsoft Excel (including use of spreadsheets for budgeting, forecasting, business planning, etc.) as well Microsoft Powerpoint.
• Excellent analytical and problem-solving skills.
• Proven track-record in summarizing complex questions into easy to understand topics.
• Provide high accuracy in self-control work and independent task management skills.
• Able to analyze complex questions and summarize the essentials.
• Driver of change, as a part of a dynamic organization and ever-changing business environment.
• Able to work under tight deadlines and pressure.
• Able to work as a discreet colleague able to keep highly confidential topics within the circle who needs to know.
• Profound knowledge and experience in drafting power point presentations and developing excel worksheets.

Job Decriptions

Planning & Controlling

• Support the Chief Executive and the Chief Financial Officer to execute the Company’s strategy by tracking, coordinating and monitoring the ongoing strategic projects across the organization.
• Identify business trends utilizing real data and cost / benefits analysis, and propose actionable measures to support the execution of the Company strategy.
• Lead the Planning and Forecast process in cooperation with the Head of Finance and Chief Actuary.
• Monitor and control the execution of the business case from a financial and qualitative point of view.
• Support daily, weekly, monthly and quarterly analysis to internal stakeholders and Group Controlling.

Actuarial

• Prepare profitability analysis reports to identify trends, patterns, and insights for management.
• Support Pricing actuary in pricing tools implementation and maintenance, review of risk model and tariff, prepare monthly WICA and Motor risk score.

Ad-hoc assignments

• Undertake ad-hoc assignments as and when required by Chief Executive and / or Chief Financial Officer

Please send resume to [email protected]

The Audit Manager manages a portfolio of engagements to provide assurance and audit support services, delivering high quality audit services. You will provide leadership on audit and assurance engagements, with a focus on financial services clients which includes engagement planning, execution and finalisation of an audit and assurance engagements and leading the team to handle such engagements. You will be fully accountable for the engagements and will be tasked with ensuring that the engagement process against budget and timeline is closely monitored.

You will develop and maintain long-term client relationships, with a focus on business development. You will review and provide key technical expertise to ensure the quality of audit work performed is compliant with professional and regulatory standards and requirements. You will also undertake a role in professional development activities such as training, staff recruitment and performance management.

Key Roles & Responsibilities

• Identify client’s business and key risks
• Analyse the impact of changing business environment on client’s business
• Implement and provide input to engagement plan
• Perform assurance engagements in compliance with professional standards, AML/KYC, MAS regulatory reporting and related compliance areas.
• Propose resolutions to accounting and auditing issues
• Review information accompanying the assurance report in accordance with applicable framework
• Identify areas for personal development to improve work performance
• Facilitate effective communication within the cross functional and culturally diverse team
• Lead and coach junior team members to achieve technical competency and efficient performance
• Identify ethical conflicts in the work environment

Job Requirements

• Degree in Accountancy, preferably with a recognised professional qualification
• 7 to 10 years of relevant work experience, preferably from an international accounting firm
• Must have experience working on financial services engagements, i.e., insurance, banks, payments, asset and wealth management, etc.
• Must have experience working on regulatory audits, preferably on Singapore engagements
• Experience in building/setting up a new team/function would be advantageous
• Excellent communication skills to work effectively and efficiently across all levels
• Good understanding of corporate governance, regulatory compliance, audit standards and accounting principles
• Possess positive “can do” attitude to challenges and the agility to multitask effectively across competing priorities

SHRI Academy is a premier provider of HR education in Singapore, offering a diverse range of academic programmes designed to empower individuals with the skills and expertise needed to thrive in the evolving field of human resources.

The Senior Manager/Manager (Academic Operations) will play a key role in driving student engagement, overseeing academic operations, ensuring regulatory compliance, and implementing process improvements. This position is vital to the continued success of SHRI Academy and its mission to advance the HR profession in Singapore and the region.

Key Responsibilities

1. Student Engagement

• Cultivate a positive and enriching learning environment that enhances the student experience.
• Serve as the main point of contact for students, addressing concerns and providing guidance throughout their academic journey.
• Design and implement student engagement initiatives to improve retention and satisfaction.
• Collect and manage student feedback for insights to drive continuous improvement.

2. Academic Operations

• Manage the daily operations of academic programmes, including scheduling, resource allocation, and faculty coordination.
• Ensure the smooth delivery of programmes, maintaining high-quality teaching standards.
• Collaborate with faculty and instructors to provide support and guidance for effective curriculum delivery.
• Plan and execute key events including orientation sessions, graduation ceremonies, and workshops.

3. Regulatory Compliance

• Ensure all academic programmes and operations comply with Committee for Private Education (CPE) and other regulatory standards.
• Maintain accurate and comprehensive documentation to meet audit and accreditation standards.
• Monitor regulatory changes and ensure SHRI’s policies and processes are updated accordingly.

4. Processes Improvement

• Identify and implement opportunities to enhance operational efficiency and effectiveness.
• Drive initiatives to improve the quality of academic services.
• Leverage technology to streamline administrative tasks and improve stakeholder experiences.
• Analyse performance metrics and provide data-driven recommendations to the senior team.

5. Team Management

• Lead, mentor, and manage a team of academic staff to meet organisational objectives.
• Assign responsibilities, set clear performance expectations, and monitor team progress.
• Facilitate professional development opportunities to build team competencies.
• Foster a collaborative and inclusive culture focused on continuous improvement and excellence.
• Conduct regular team meetings to ensure alignment with organisational goals and operational priorities.

6. Strategic Contributions

• Collaborate with the senior leadership team to align academic initiatives with SHRI’s strategic goals.
• Contribute to the development of new programmes and partnerships to expand SHRI Academy’s reach and offerings.
• Support the implementation of SHRI’s vision to become the leading professional HR body in Asia.

Qualifications and Skills

• A Bachelor’s degree in Education, Business Administration, HR, or a related field
• At least 8 years of experience in academic operations, education management, or a related field.
• Strong understanding of Singapore’s regulatory requirements for private education institutions (PEIs).
• Excellent interpersonal and communication skills, with a proven ability to inspire and engage students.
• Possess a proven track record in project management and process improvement initiatives.
• Ability to work collaboratively in a dynamic environment and adapt to evolving priorities.
• Strong leadership qualities with a commitment to fostering a culture of excellence and continuous learning.

Why Join Us?

By joining SHRI Academy, you will play a pivotal role in shaping the future of HR professionals in Singapore and beyond. You will have the opportunity to contribute to the success of an esteemed institution with a strong legacy in HR education.

Job Summary

Reporting to Head of Legal and Risk, you will work closely with the business units and be responsible for managing the full range of compliance matters.

10 years of experience in a compliance role within a Singapore licensed trust company or MAS licensed firm would be advantageous (not strictly necessary)

Job Description

(A) Principle duties and responsibilities

• Manage, supervise and lead the compliance team, setting clear objectives and providing ongoing training
• Ensure compliance with all relevant laws, regulations, and guidelines issued by the Monetary Authority of Singapore (MAS) and other applicable regulatory bodies.
• Monitor, keep abreast and interpret changes in regulations, laws and industry practices that may impact the business and communicate such changes to the relevant stakeholders and staff
• Lead, support and from time to time, update the impact assessment and periodic review of the firm’s compliance program to meet regulatory requirements and changes.
• Assist in developing, updating and implementing compliance related policies, procedures, and workflows that are related with relevant regulations and industry best practices e.g. notices and guidelines as issued by MAS from time to time
• Conduct periodic compliance risk assessments to identify potential compliance vulnerabilities and provide mitigation strategies
• Conduct gap analysis across business functions, as well as collaborate with stakeholders across the company to enhance compliance controls
• Oversee the FATCA and CRS due diligence and reporting

(B) Governance and Reporting

• Participate in client classification, risk rating, KYC and transaction monitoring. Familiarity with regulatory requirements of AML and CFT and other applicable laws and regulations
• Serve as the primary point of contact for all compliance-related matters within the organisation and act as the liaison with regulatory bodies and external auditors (including liaising with regulators on matters arising from AML/KYC/CFT)
• Lead the preparation and submission of regulatory filings, including MAS reports, FATCA/CRS and ensure accurate and timely compliance with regulatory deadlines

(C) Regulatory Compliance and Risk Management

• Review the client onboarding documentation, due diligence checks, and enterprise-wide risk assessment.
• Perform transaction monitoring activities, identify, investigate, and escalate any irregularities as part of the monitoring process.
• Conduct compliance and anti-money laundering and countering the financing of terrorism training to all employees.
• Perform any additional duties or participate in ad-hoc projects assigned by the Head of Legal and Risk from time to time.

We regret to inform that only shortlisted candidates will be notified.