The Senior Director, Service Operations is a key leadership role responsible for overseeing and optimizing the operational functions of CX & Service Operations across APAC and EU regions. This includes strategic ownership of Workforce Management (WFM), Agent Enablement (training, quality, and content), and Business Process Outsourcing (BPO) Management. This leader will ensure excellence in service delivery through strategic planning, workforce optimization, vendor management, and continuous process improvement.

This role demands strong strategic thinking, operational expertise, and leadership capabilities to align cross-functional teams and drive impactful results in a complex, high-growth environment.

Responsibilities

Work Force Management (WFM)

• Develop and oversee the WFM strategy to ensure optimal staffing and resource allocation across APAC and EU regions.
• Lead business planning and forecasting processes to align workforce needs with business objectives.
• Establish and monitor staffing models, ensuring scalability and flexibility to meet demand fluctuations.

Agent Enablement

• Oversee training, quality assurance, and content development for customer operations teams.
• Drive continuous improvement in training programs to ensure agents are equipped with the skills and knowledge to deliver exceptional service.
• Establish quality standards and feedback mechanisms to enhance agent performance and consistency.
• Manage the development and maintenance of internal knowledge bases and support content.

BPO Management

• Develop and execute a comprehensive vendor and BPO management strategy to support business objectives.
• Identify, onboard, and evaluate BPO partners to ensure alignment with company standards and goals.
• Oversee contract negotiations, renewals, and ensure compliance with all legal and regulatory requirements.

Performance Monitoring and Improvement

• Set and monitor KPIs, SLAs, and performance metrics for WFM, agent enablement, and BPOs.
• Conduct regular business reviews to assess performance, address issues, and identify opportunities for improvement.
• Lead efforts to optimize processes, improve efficiency, and reduce operational costs across all service delivery functions.

Cross-Functional Collaboration

• Collaborate with internal stakeholders (e.g., CX & Service Ops, COEs, Finance, Product, etc) to ensure alignment of service delivery activities with broader business needs.
• Work closely with data teams to leverage insights for workforce planning, training improvements, and vendor performance optimization.

Leadership and Team Development

• Build, mentor, and develop a high-performing team, fostering a culture of accountability, innovation, and continuous improvement.
• Lead by example, demonstrating operational excellence and a customer-first mindset.

Company Overview

H2O.ai is a visionary and leader in traditional predictive as well as Generative AI space with a mission to democratize AI for everyone. H2O.ai is transforming the use of AI with its category-creating visionary open source machine learning platforms, H2O-3, h2oGPT, LLMStudio and H2O Wave. More than 18,000 companies use H2O.ai’s open-source products in mission-critical use cases for Finance, Insurance, Healthcare, Retail, Telco, Sales and Marketing.

H2O.ai portfolio also consists of market leading closed source flagship products like Driverless AI, Document AI, Enterprise h2oGPTe, LLM Eval, and LLM Data Studio. MLOps provides a robust model deployment and monitoring platform and AppStore provide a way to deploy and consume business facing AI solutions developed in H2O Wave.

All of these products come together in an end to end machine learning platform called H2O AI Cloud (HAIC) which is available as a hosted SaaS solution as well as on-premise/private cloud based deployments. H2O.ai partners with leading technology companies such as NVIDIA, IBM, AWS, Intel, Microsoft Azure and Google Cloud Platform and is proud of its growing customer base which includes Capital One, Progressive Insurance, Comcast, Walgreens and MarketAxes.

For more information and to learn more about how H2O.ai is driving an AI Transformation, visit www.h2o.ai.

Responsibilities and Duties:

As a Senior Solution Engineer in H2O.ai Professional Services team you will work closely with Technical teams on the Customer side and Product Engineering, Enterprise Support and Sales teams on the H2O side.

Your primary responsibilities would be to

● Be the trusted solutions advisor for our customers and partners and deliver technical professional services to the customer.

● Own and deliver services that include installation, configuration and integration of H2O Machine Learning, Model Management, Generative AU and Cloud products in the customer environment/landscape.

● Provide/gather customer feedback so that you can work with the H2O.ai Engineering team to further enhance our products.

● Translate business cases and requirements into value based technical solutions through the architecture of machine learning workflows and systems from data ingestion to model deployment.

● Architect, design, and implement end to end Predictive and Generative AI Machine Learning and Data Science solutions that help customers realize the value of their investments in H2O.ai products and services.

● Communicate effectively with a diverse audience of internal and external stakeholders consisting of: Engineers, business people, partners, executives.

● Present at meetups and webinars in the Data Science community, and be an integral part of the Maker culture of creating the best products and solutions.

Qualifications and Skills:

Education and Experience

● Bachelor’s or a higher education degree in Computer Science/Engineering

● Minimum 6 to 8 years of experience with cloud computing/linux systems and architecting end to end data processing pipelines or data intensive enterprise solutions

System/Cloud Architecture Skills

● Excellent understanding of system engineering concepts and good command of working in a linux based environment (OS fundamentals etc). Ubuntu and CentoOS/RHEL mainly.

● Excellent understanding and implementation experience of the cloud ecosystem i.e. what solutions exist on the 3 major clouds (AWS, GCP, Azure) and when/how to use those components

● Excellent understanding and implementation experience with containers and container based orchestration frameworks and leveraging them in the development/solutioning process. Kubernetes and Docker knowledge must have. Virtualization knowledge (vagrant etc.) is a plus.

● Excellent understanding of distributed systems/services architecture and enterprise grade solutions/software

● Good understanding and implementation/integration experience of LDAP, OAuth, OpenID, SSH, TLS, network connectivity, firewalls etc that are required in any enterprise grade service architecture/solution

Programming Languages/Frameworks

● Experience in Python, Java, Bash scripting is a must have. Go, R, Groovy, Scala are a plus

● Experience in cloud IaaC sdks like CloudFormation/DeploymentManager or Terraform

● Experience in configuration management tools like Ansible, chef etc.

● Experience with writing REST API using micro services frameworks in Python or Java

Data Engineering Skills

● Excellent understanding and experience at building data pipelines and processes supporting data transformation, data structures, metadata, dependency and workload management in ‘big data’ environments.

● Experience of manipulating, processing and extracting value from large disconnected datasets.

● Excellent understanding and experience with big data tools like Hadoop and Spark/Kafka for batch and streaming processing of data.

● Excellent understanding and experience of SQL query language and working with relational databases.

● Experience of NoSQL database types and understanding of their disparate application scenarios

Data Science skills

● Excellent understanding and experience of deploying Large Language Models in a containerized environment

● Knowledge of overall Generative AI landscape and concepts.

● Knowledge of basic statistical techniques and concepts (regression, properties of distributions, statistical tests and proper usage, etc.)

Additional Requirements

● Experience of working in a customer facing environment, providing technical services

● Excellent communication skills (verbal and written, English language). Additional languages a plus.

● Amicable attitude. Aptitude to independently investigate and find solutions to technical problems; urge to learn/master new technologies. Maker mindset.

H2O.ai Perks!

● Flexible work hours and time off.

● Opportunity to work closely with some of the best engineering talent and the best data scientists/Kaggle Grandmasters in the world.

H2O.ai is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of race, gender, sexual orientation, gender identity, disability or veteran status.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

What will you do?

• Lead and mentor the QA team, fostering a culture of quality and continuous improvement.
• Provide training and skill development programs to uplift QA team members’ technical and domain expertise.
• Design and implement test automation strategies tailored to diverse project requirements.
• Develop, document, and execute QA strategies, test plans, and test cases.
• Build and maintain robust and scalable test automation frameworks using industry-standard tools and technologies.
• Design performance test plans, execute performance testing, and analyze results to identify bottlenecks and optimize system performance.
• Collaborate with cross-functional teams to ensure a smooth User Acceptance Testing (UAT) process.
• Identify, log, and track defects, participating actively in defect triage sessions with stakeholders.
• Oversee test management activities, including execution and reporting of test progress and results.
• Maintain and update the Requirement Traceability Matrix (RTM) to ensure all requirements are adequately tested.
• Support the integration of testing processes within Continuous Integration and Continuous Delivery (CI/CD) pipelines.
• Act as a key contributor in driving product quality, ensuring alignment with best practices in Quality Assurance.
• Stay updated with the latest QA trends, tools, and technologies to drive innovation within the team.

What are we looking for?

• Degree or Diploma in Computer Science, Computer Engineering, Information Technology, or related disciplines.
• Experience: Minimum of 6 to 8 years of experience in quality assurance and testing, including 4–5 years of hands-on experience in automation testing for web portals, APIs, and mobile applications.
• Proficiency in test automation tools and frameworks, such as Selenium, Appium, Playwright, TestNG, and Rest-Assured.
• Strong programming skills in Java, TypeScript and Python.
• Experience with performance testing tools like Gatling and JMeter.
• Familiarity with version control systems (e.g., Git), code review workflows, and CI/CD pipelines.
• Knowledge of Secure Hybrid Integration Pipeline (SHIP) and Hive Agile Testing Solutions (HATS) is a plus.
• Methodologies: Deep understanding of Agile Scrum methodologies and the ability to work effectively in iterative development cycles.
• Certifications (Preferred): Certified Tester Foundation Level (ISTQB-CTFL), Certified Software Testing Professional, Certified Software Quality Analyst, or CREST certification.
• Soft Skills: Excellent leadership, communication, and collaboration skills, with the ability to inspire and motivate teams.
• Advantageous Knowledge: Experience in security testing and working knowledge of DevOps practices will be beneficial.

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

RESPONSIBILITIES:

• Prepare all dental equipment
• Assist dentist in dental treatment
• Handle general sterilization procedure to ensure safe usage of dental equipment
• Obtain patients' medical history and record the information for dentist's reference
• Prepare and update dental patient records
• Assist with Patient Service duties as necessary
• Ensure all patient issues are attended to
• Any other ad-hoc duties as assigned

REQUIREMENTS:

• At least GCE N Level
• Preferably with at least 3 to 5 years relevant experience in dental clinic setting
• Good communication skills
• Able to multi task
• Able and willing to work on 5.5-day work week

Description

• Lead various sizes of audit engagements which include planning, executing risk based financial and operational audits and finalizing all areas of the audit engagements.
• Review for completeness and adequacy, the audit working papers prepared by junior members within the engagement team.
• Identify and discuss accounting, auditing and or other reporting issues with supervisor, manager and/or partner.
• Proactively interact with clients to gather information, resolve problems, make recommendations for business and process improvements and manages their expectations to further nurture on-gong client relationship

Requirements:

• Candidate must possess Bachelor's Degree/Post Graduate Diploma in Accountancy, ACCA, CA or equivalent professional qualification.
• Good interpersonal and communication skills.
• Good time management skills and able to multi-task and complete assignments within time constraints and deadlines.
• 1 - 3 years of relevant experience & able to work independently and in teams.
• Preferably with some knowledge of Singapore Financial Reporting Standards, Companies Act, Income Tax Act and Standards on Auditing.
• Proficient in Microsoft Excel and Microsoft Word.

If you are a team player and meet the requirements of the above position, please submit a detailed resume addressed to ‘The Audit Partner’, stating your current and expected salary to [email protected].

(All applications will be in strict confidence. We regret that only short-listed candidates will be notified)

• Design, develop, and maintain scalable backend systems for mobile games.
• Lead technical design, implementation, debugging and optimization of game features.
• Collaborate with game designers and frontend software engineers for game feature implementation.
• Identify potential technical risks and provide technical advice for mitigation.
• Ensure the security and integrity of backend systems and user data.
• Write clean, maintainable, performant and well-documented code.
• Troubleshoot and resolve backend-related issues in a timely manner.
• Collaborate with other senior engineers to establish coding standards, best practices and development processes.
• Create and maintain technical documentation for code, systems, tools, processes.

• Bachelor's or Master's degree in Computer Science, Computer Engineering, or a related field.
• 5+ years of experience building backend systems or game services.
• Experience on cloud computing platforms like AWS, GCP or Azure.
• Experience with designing, developing scalable, production-ready architecture for large systems from scratch.
• Experience building high-quality software in languages like Go, Java, Python, Javascript
• Experience with building RESTful APIs.
• Solid understanding of game architecture, design patterns, and software engineering principles.
• Solid understanding of DevOps practices, continuous integration, and deployment pipelines.
• Excellent problem-solving and debugging skills.
• Strong communication and interpersonal skills.
• Passion for gaming and a drive to create engaging experiences for players.

Preferred Qualifications

• Prior experience with building backend systems for mobile games.
• Prior experience in game development.
• Leadership experience and the ability to mentor junior engineers.

• Well-being and Personal Growth
• Impactful Work in a Growing Industry
• Supportive Learning Environment

This role will serve as part of a team that is responsible for managing a key financial institution headquartered in Singapore spanning multiple markets and business lines, with a specific focus on Commercial & Money Movement Solutions (CMS), as well as Acquiring, Ecosystems and Value-added Services. The team works closely with both internal and external stakeholders to grow the revenue and share of our business with this strategic partnership.

Key responsibilities include:

• Grow revenue and share with the FI client across CMS and Acquiring business areas, while also supporting Ecosystems and Regional partnership opportunities.
• Drive and secure Value-added Services VIK revenue with the client across Products, VCA, Marketing, VMS and more.
• Deal ownership and execution, partner closely with clients to keep track of deal terms and incentives utilization, to ensure their contractual targets and obligations are met or exceeded.
• Project management of key engagements with clients in the CMS, Acquiring, Ecosystems and Regional areas.
• Lead superior engagement with clients while also overseeing the day-to-day aspects across various client initiatives.
• Delivery of Commercial Quarterly Business Review with client stakeholders to review performance, identify gaps, provide recommendations and execute action items to grow business and revenue.
• Utilize a consultative sales approach that ensures Visa is familiar with the strategies and issues of the client and tailor Visa's engagement to address those needs.
• Develop a clear account plan and track it closely, drive engagements/collaboration with key stakeholders to deliver on these plans.
• Assist the client in meeting their business objectives and maximizing the performance of their Visa portfolio.
• Be astute with financial forecasting, and attuned to various dynamics that affect client and Visa business performance.
• Analyze and carefully monitor on an ongoing basis market trends, activities and competitor actions to enable the account team to develop and implement pre-emptive strategies and plans for the client.

We’re now looking for an experienced Account Director to join our Asia Tech x Singapore (ATxSG) team.

This is a uniquely entrepreneurial role with huge opportunities to make a personal impact on the growth trajectory of the event. Our ambition is to make Asia Tech x Singapore the region’s best large-scale tech event by 2025. If you have big ambition and think you can help us realise this vision, we want to hear from you.

This is an individual contributor role accountable for driving event and digital sales by maximising the current event proposition while building on new features and activations. With a focus on consistent retention, growth, new business, product development, and expanding customer base, this is a great role for someone looking to really make an impact.  

Key areas of responsibility

• You will be delivering an exceptional experience for Asia Tech x Singapore partners, sponsors and exhibitors
• Full customer account management, including negotiating contracts and agreements to maximise profit
• Operate as the lead point of contact for any and all matters specific to your accounts
• You'll build and execute a retention and new business development strategy to grow and expand within new and existing cutomers including upselling and cross-selling
• Achieving revenue targets, proactively responding to inbound enquiries and self-generated leads based on a deep market and product understanding
• Accurately positioning Asia Tech's products, solutions and services as a solution for the market and business challenges that meet the customers needs
• Report using all data sources, accurate forecasting and performance metrics to key internal and external stakeholders, highlighting revenue risks and opportunities
• Manage projects and engage in project management duties within customer relationships working to carry out and deliver customer goals while meeting company goals
• Coordinate with colleagues working on the same account to ensure consistent service
• Service multiple clients concurrently, meeting and exceeding deadlines
• Keep customer information/records up to date such as interactions, transactions, account plans and record on Salesforce
• Build a social media presence through social selling
• Liaise with colleagues to keep your knowledge of new and existing products, services and solutions up to date
• Proactively develop yourself, keep abreast of the changing landscape and have a personal development plan utilising the Sales Excellence competencies
• Keep up to date with current market conditions and competitors' products
• Attend key Informa and industry related competitor events
• Represent the brand as a champion leading from the front
• Work on projects across the business as and when required

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Senior Growth Marketing Specialist (CRM & Mobile)

Maker Lab is looking for a dynamic individual to join an exciting project we’ve embarked on with our technology client. Our client's brand is complex, innovative and paving the way for creative avenues to revolutionalise the payment industry in unconventional ways. 

As a Senior Growth Marketing Specialist,  you will develop user insights, understand ideal consumer journeys,  and build scalable communication avenues through the use of CRM and Mobile technology, and further enhance our growth strategy. This role focuses on providing you with a breadth of exposure across all marketing functions while developing expertise in growth marketing. 

Role: 

• Manage a scalable marketing communications platform through strategic and data-led CRM programmes and product feature roll-outs.
• Plan and develop a content calendar (push notifications, email, in-app) on a monthly basis, including managing a process to intake content suggestions from internal stakeholders (e.g., feature teams, marketing teams).
• Be the project manager and collaborate with internal teams on content creation, including message positioning and strings, asset creation, target group development and engineering requirements. 
• Own the end-to-end process from inception to deployment for push notifications emails and in-app communications. 
• Deployment management includes setting up messages in scripts to be uploaded, creating target lists, QA testing all communications through pre-production channels, and scheduling final communication pushes. 
• Report back on performance, including click-through rates, down-funnel metrics impact. Work with the analytics team on reporting KPIs. 
• Effectively maintain expectations with stakeholders and meet key deadlines.

You:

• BA/BS degree, or in lieu of degree, relevant work experience.
• 6+ years of email, push notification and in-app marketing, CRM, or marketing campaign management experience.
• Experience working in high-growth, technology-led matrix organisations, ideally with some fintech exposure.
• Experience with mobile app and growth marketing/hacking desired.
• Experience with CRM marketing technology preferred.
• Previous experience in using SQL for growth and marketing analytics.
• Able to clearly coordinate and provide information to the cross-functional teams.
• Data-driven, being able to convert data into high value business decisions and campaign optimisations.
• A critical thinker who uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Able to independently start projects and is agile and able to learn and quickly adapt to changes. 
• Proven ability to balance multiple priorities and strong attention to detail.
• Exceptional analytical, project and stakeholder management skills.
• Copywriting skills are desired. 
• Exceptional verbal and written English communications and presentations skills and, ideally, fluent in another Asian language to support with the projects spanning across JAPAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

Assurity Trusted Solutions (ATS) is a wholly owned subsidiary of the Government Technology Agency (GovTech). As a Trusted Partner over the last decade, ATS offers a comprehensive suite of products and services ranging from infrastructure and operational services, authentication services, governance and assurance services, as well as managed processes. In a dynamic digital and cyber landscape, where trust & collaboration are key, ATS continues to drive mutually beneficial business outcomes through collaboration with GovTech, government agencies, and commercial partners to mitigate cyber risks and bolster security postures.

We are looking for a Senior DevOps Engineer to join our innovative team!

Responsibilities:

• Instituting and promoting continuous integration/delivery practices within the development team
• Working with hosting and/or cloud providers to set up application environments and enable smooth and efficient application deployments
• Developing scripts and making use of continuous integration tools to automate build, software release, and application deployment
• Provisioning and managing servers, virtual machines, application containers, software licenses and other related resources for the development team
• Conduct system level security scans, harden system and application platform
• Manage the operations of cloud infrastructure and application services in production environment.
• Ensuring infrastructure and services meet compliance standards (e.g., CIS Benchmarks, NIST frameworks) while driving automation, standardization, and best practices.
• Documenting implementation and maintaining technical documentation to ensure clarity and consistency for future reference

• Passion for automation, standardisation, compliance and best practices
• Familiarity with Python, ELK, Docker, NGINX, Grafana, and Kubernetes.
• Experience with configuration management tools (Terraform, Ansible, etc).
• Experience with common AWS resources (Load balancers, CloudFront, EKS, ECS, Security Hub, etc).
• Experience with relevant CI tools/technologies, such as TeamCity, Github, Gitlab
• Experience with system administration and scripting on Unix, Linux and Windows environments
• Comfortable with Agile methodologies and working closely with Agile development teams
• Experience with implementing cost-optimization strategies through cloud-native best practices will be an added advantage.
• Degree in Computer Science, Computer Engineering, Information Technology, or related disciplines
• Minimum of 3 years’ experience in similar role
• Relevant industry certifications (e.g. Red Hat Certified Engineer, CKA) will be an added advantage
• Ideally someone who has managed production system and with best practice and compliance in mind. 

Join us and discover a meaningful and exciting career with Assurity Trusted Solutions!

The remuneration package will commensurate with your qualifications and experience. Interested applicants, please click "Apply Now".

We thank you for your interest and please note that only shortlisted candidates will be notified.

By submitting your application, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS’s privacy statement which can be found at: https://www.assurity.sg/privacy.html or such other successor site.

Benefits

• A wholly-owned subsidiary of GovTech.
• We promote a learning culture and encourage you to grow and learn.
• A competency framework is in place to help you grow your career with us.

We are seeking a senior application developer to join our team. As a senior application developer, you will be responsible for the development, implementation, and maintenance of the backend application, legacy systems and systems integrations that power our web applications. Your expertise in programming languages such as .NET/Java and Node.js, as well as your familiarity with web services development, will play a crucial role in delivering high-quality and scalable backend solutions."

RESPONSIBILITIES:

- Collaborate with cross-functional teams to design, develop, and maintain server-side applications and APIs.

- Write efficient, clean, and maintainable code using programming languages - preferred C# .NET Core. Other programming languages are a plus, such as, Node.js, Python, Java. Keen to learn attitude is important

- Develop and implement RESTful APIs based on functional documentation, ensuring adherence to HTTP protocol and best practices.

- Utilise server-side frameworks and technologies, such as ASP.NET, Django, and Flask, to build robust and scalable web services.

- Work with relational databases (e.g., MySQL, PostgreSQL) and NoSQL databases (e.g., MongoDB, Redis) to design, implement, and optimise data models and queries.

- Utilise version control systems, particularly Git, to manage codebase and collaborate with other developers effectively.

- Deploy and configure web servers, including Apache and Nginx, ensuring seamless operation and high performance.

- Able to learn AWS technologies including deployment, including knowledge of load balancing, caching, and other relevant services.

- Stay up to date with industry trends and best practices related to backend development and continuously enhance your technical skills.

- Familiar with containerisation technologies like Docker and orchestration tools such as Kubernetes to enable efficient deployment and management of applications.

REQUIREMENTS:

- At least a Bachelor Degree in Computer Science, Software Engineering, Information System or related.

- Proficiency in at least one of the following programming languages: preferred C# .NET Core. Other programming languages are a plus, such as, Node.js, Python, Java.

- Sound understanding of web services development, including HTTP protocol, RESTful APIs, and writing API specifications.

- Experience with server-side frameworks and technologies like ASP.NET, react.js/vue.js.

- Knowledge of relational databases (e.g., MySQL, PostgreSQL) and ability to write efficient SQL queries.

- Familiarity with NoSQL databases, such as MongoDB.

- Proficiency in version control systems, particularly Git.

- Familiarity with DevOps tools like Jenkins and related plugins.

- Experience with deployment and configuration of web servers, including Apache and Nginx.

- Understanding of containerisation technologies like Docker and orchestration tools like Kubernetes is a plus.

- Excellent problem-solving skills and attention to detail.

- Strong communication and collaboration abilities.

- Ability to work independently and as pa

Are you seeking an opportunity to leverage your expertise in SAP Basis and Finance Systems within a dynamic regional team? Join us and make a direct impact in a collaborative environment where your leadership skills and technical prowess can thrive.

Responsibilities:

• Provide expert technical guidance in SAP Basis and system administration across various SAP components and modules, ensuring seamless integration and communication.
• Manage our intricate SAP landscape encompassing SAP Cloud Platform, S/4 HANA, SAP Solution Manager, BW/4 HANA, SAP Analytics Cloud, SAP SLT, SAP IAS, Fiori, Hana Cockpit 2.0, Archiving, Content Manager, installing and maintaining third party tool add-ons and among others.
• Demonstrate proficiency in handling large-scale HANA Database administration and complex landscapes.
• Utilize AWS cloud knowledge to optimize system performance; AWS certification would be advantageous.
• Oversee incidents and change requests from internal and external stakeholders, ensuring timely resolution and minimal disruption.
• Proactively assess current processes and services, implementing enhancements to stabilize and optimize our SAP environment.
• Act as the primary point of contact and subject matter expert for SAP Basis queries, providing troubleshooting and support for intricate issues.
• Preferred certifications: SAP Application and HANA Administration.

Key Duties & Responsibilities

1. Grow accounts, secure bigger budgets, and retain key accounts year-on-year
2. Concept and Strategy Planning to unleash your creative juices to achieve brand storytelling and business objectives for our client & Kobe
3. Content Planning & Scheduling of campaigns
4. Develop accounts by analysing account potential; initiating, developing, and recommending new applications and strategies
5. Identifies potential in accounts by studying current business; interviewing key customer personnel and company personnel who have worked with the customer; identifying and evaluating additional needs; analysing opportunities
6. Develop strong and trusted advisor relationships with key accounts, customer stakeholders
7. Manage timeline and ensure delivery for key milestones including presentations and approvals
8. Control the financial health of all campaigns
9. Communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
10. Forecast and track key account metrics (e.g. monthly revenue, client NPS score)
11. Collaborate with the sales team to identify and grow opportunities within the territory
12. Collaborate with community operations with campaign execution
13. Research and keep updated on vertical and social media trends for product knowledge as a professional advisor to the client; sharing of knowledge within and across departments
14. Any other responsibilities that the company may assign to you from time to time within reasonable scope

Responsibilities:

· Supervise the warehouse team and daily workflow to ensure accurate and timely shipping, receiving, and inventory management.

· Develop and implement warehouse policies and procedures to optimize efficiency and maintain a safe, organized environment.

· Monitor stock levels and conduct regular audits to ensure inventory accuracy.

· Collaborate with other departments, including procurement, logistics, and customer service, to ensure smooth operations and communication.

· Oversee the maintenance and proper functioning of warehouse equipment, ensuring compliance with safety regulations.

Requirements:

· A minimum of 3-5 years of experience in warehouse management or a similar role.

· Proven ability to manage and lead a team in a fast-paced environment.

· Strong attention to detail with excellent problem-solving and multitasking abilities.

· Familiarity with warehouse management systems (WMS) and inventory software.

· In-depth understanding of health and safety regulations in warehouse operations.

Queenie Chua

R24125459

Senior Wayfinding Designer

We are seeking a highly skilled and experienced Senior Wayfinding Designer to join our dynamic team. The ideal candidate will be a visionary thinker with a passion for creating intuitive and visually appealing wayfinding systems that enhance user experiences. This role offers a unique opportunity to work on large-scale, high-profile projects in the Singapore and the Middle East, shaping the way people navigate complex environments.

As a Senior Wayfinding Designer, you will play a pivotal role in the entire design process, from conceptualization to final installation. You will collaborate closely with architects, engineers, and other stakeholders to develop innovative wayfinding solutions that align with project goals and brand identities. Your expertise in materials, production techniques, and installation methods will be essential in ensuring the successful delivery of each project.

By joining our team, you will have the chance to contribute to the creation of world-class wayfinding systems that leave a lasting impact.

Key Responsibilities:

• Conceptual Design: Develop innovative and user-centric wayfinding concepts, considering the specific needs and cultural nuances of the target audience.
• Design Execution: Create detailed design drawings, including signage, maps, and other wayfinding elements, adhering to brand guidelines and project specifications.
• Project Management: Oversee the entire wayfinding design process, from initial concept development to final installation, ensuring timely delivery and adherence to project budgets.
• Client Collaboration: Collaborate closely with clients, architects, and other stakeholders to gather requirements, present design concepts, and address project-specific challenges.
• Installation Coordination: Coordinate with installation teams to ensure accurate and timely installation of wayfinding elements. Monitor the production process, ensuring high-quality standards and adherence to design specifications.
• Quality Assurance: Experience of conducting site visits to assess the quality of installation and address any issues that may arise.
   

Preferred Qualifications and Skills:

• Bachelor's degree in Graphic Design, Industrial Design, or a related field.
• Minimum of 10 years of experience in wayfinding design, with a strong focus on large-scale projects.
• Proven experience in managing and executing wayfinding projects in the Middle East or Singapore.
• Proficiency in design software, including Adobe Creative Suite (Illustrator, Photoshop, InDesign), AutoCAD, SketchUp and Revit preferred.
• Strong understanding of materials, production techniques, and installation methods.
• Excellent communication and presentation skills.
• Ability to work independently and as part of a team.
• Strong attention to detail and problem-solving skills.
• Knowledge of local regulations and standards for signage and wayfinding.
• Fluency in English.

Description

• Lead various sizes of audit engagements which include planning, executing risk based financial and operational audits and finalizing all areas of the audit engagements.
• Review for completeness and adequacy, the audit working papers prepared by junior members within the engagement team.
• Identify and discuss accounting, auditing and or other reporting issues with supervisor, manager and/or partner.
• Proactively interact with clients to gather information, resolve problems, make recommendations for business and process improvements and manages their expectations to further nurture on-gong client relationship

Requirements:

• Candidate must possess Bachelor's Degree/Post Graduate Diploma in Accountancy, ACCA, CA or equivalent professional qualification.
• Good interpersonal and communication skills.
• Good time management skills and able to multi-task and complete assignments within time constraints and deadlines.
• 1 - 3 years of relevant experience & able to work independently and in teams.
• Preferably with some knowledge of Singapore Financial Reporting Standards, Companies Act, Income Tax Act and Standards on Auditing.
• Proficient in Microsoft Excel and Microsoft Word.

If you are a team player and meet the requirements of the above position, please submit a detailed resume addressed to ‘The Audit Partner’, stating your current and expected salary to [email protected].

(All applications will be in strict confidence. We regret that only short-listed candidates will be notified)

We are seeking a motivated and capable Senior Data Analyst to help drive Data/Business Intelligence initiatives.

The Senior Data Analyst is responsible for extracting meaningful insights from extensive datasets to inform data-driven business decisions. Strong understanding of data analysis, statistical methods, and data visualization is required, and this position involves working with cross-functional teams, contributing to the development of data infrastructure, and ensuring data quality and integrity.

RESPONSIBILITIES:

● Data Extraction and Management: Extract and transform data from various sources, ensuring data accuracy, consistency, and reliability. Cleanse data and identify/rectify coding errors. Develop and maintain data pipelines and data models for analyses.

● Data Analysis and Reporting: Analyze large datasets to identify trends, patterns, and anomalies, using statistical techniques and data visualization. Develop and maintain dashboards and reports to track Key Performance Indicators (KPIs). Generate regular and ad-hoc reports, collaborating with stakeholders to meet their reporting needs.

● Insights and Recommendations: Cleanse and interpret complex data to provide actionable business insights. Translate data findings into operational and strategic improvements, developing recommendations to streamline processes, improve efficiency, and contribute to overall success.

● Collaboration and Communication: Work with cross-functional teams, including business analysts, data engineers, and other stakeholders. Collaborate with management to align business and informational priorities. Communicate analytical findings and insights to both technical and non-technical stakeholders.

● Data Governance: Contribute to advancing transition toward a more data-driven culture. Abide and adhere to data governance policies in servicing data extraction or report requests, metrics and dashboards. Assess adherence to data quality standards and data governance initiatives.

● Project Management: Manage projects to ensure results are measurable, actionable, and aligned with stakeholder goals.

● Consultation: Provide professional consultation services.

● Process Improvement: Identify opportunities for process optimization and stay informed on the latest trends and advancements in data analytics. Continuously evaluate and refine existing data processes and methodologies.

REQUIREMENTS:

● Bachelor's degree in any STEM-related disciplines

●Certification(s) in any modern data visualisation platform

●2-5 years of experience working in a data analyst role, preferably in the healthcare industry

●Proven experience wrangling large datasets and in using data visualization tools such as Tableau or Power BI

●Proficiency in programming languages (Python, SQL) is essential

●Strong understanding of statistical methods and concepts such as hypothesis testing, regression analysis, and classification techniques.

●Experience with the ETL process and machine learning techniques would be advantageous

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSK Healthcare, a renowned chain of medical aesthetic clinics operating in Singapore, Shanghai, Hangzhou, and Kuala Lumpur, is on the hunt for a driven and seasoned Marketing Manager to become part of our dynamic team.

Job Highlights:

• Attractive remuneration package
• 5-day work week
• Hybrid WFH option
• Free aesthetics treatments up to SGD6000 per annum

Responsibilities:

• Participate in a 3-month job rotation at the front desk and conversion centers of our Singapore and/or Shanghai clinics, gaining direct experience in aesthetic clinic operations and customer service, essential for a comprehensive understanding of the client-facing aspects of the business, crucial for a marketing manager role.
• Develop, manage, and optimize ads and social media content across various platforms in different languages, including Google, Facebook, Instagram, Xiao Hong Shu, and WeChat.
• Plan, execute, and manage Google SEM and SEO campaigns, including Youtube and various digital platforms, to incorporate Paid Media and Web Analytics.
• Leverage excellent communication skills to engage potential customers, turning inquiries into appointments or sales.
• Drive the implementation of omnichannel marketing strategies, enhancing customer interaction and service.
• Stay on the cutting edge by continuously learning and integrating new technologies, such as ChatGPT, into our marketing strategies.
• Work closely with in-house marketing and sales team to drive sales events, in-house marketing campaigns, and customers reviews.
• Assist in planning, organizing, and executing online sales events.
• Project manage in the development of new eshops.

Qualifications:

• Bachelor's degree in Marketing, E commerce, Business or any related field. Applications from recent graduates are highly encouraged.
• Overall, at least 2 years of prior B2C experience in similar role is required. At least 2-4 years of experience in digital marketing and Google Digital Ads, SEO, and SEM, ideally in the healthcare or aesthetics industry.
• Expert in digital marketing platforms (e.g. Google Analytics, Adobe Analytics, Google Tag Manager, Adobe Launch).
• Has general understanding of Shopify in terms of maintenance, launch, shop construction and admin system.
• Proficient in English communication and writing.
• Ability to read, write, and converse in Chinese will be an added advantage as liaising with our counterparts in China and Chinese customers.
• Experience with omnichannel marketing.
• A willingness to learn and incorporate new technologies.
• Strong organizational and time management skills to handle multiple priorities effectively.

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

ClearSK manages the award-winning ClearSK® chain of medi-aesthetics clinics island-wide in Singapore and overseas branches in Shanghai /Suzhou. As a Singapore leading aesthetics chain, it will be a great opportunity for you to grow and learn in a multi-disciplinary environment with medical and management professionals. You will find yourself working in a challenging environment, where your capabilities will be developed to the max.

To fit in with our culture of excellence, we look for only the F.I.T.: Fast, Innovative and Trainable as well as commitment, integrity and professional skills.

Responsibilities

You will report to the Business Centre Branch and HQ. Your primary responsibilities are to provide customer service and perform branch administration.

• Attend to customer’s incoming calls, SMS and Whatsapp messages
• Issuance of invoices for different branches
• Update of customer information on internal database
• To support sales consultants by securing appointments
• To place outbound cold calls and provide good customer services
• To keep our customers informed on the latest update and ongoing promotions
• To be inquisitive and sensitive towards customers’ requirements and concerns over call
• Other administrative duties as assigned from time to time
• Reports to head of department and senior operation manager

Role Requirement

· Suitable candidate should possessed ‘A’ Levels or Diploma and above

· 1 years relevant experience from service industry such as retail, healthcare, hospitality, airlines and spa & beauty including nursing and allied health diplomas advantage.

· Students & Fresh Grads are welcome too.

· Able to handle English and Mandarin speaking customers with proven Sales and Customer Service ability.

· Comfortable using computer and IT systems.

· A responsible and good team player with passion and ability to learn continuously to achieve professional excellence in aesthetics.

· Able to work on some weekdays and Saturdays.

Benefits

• Career Progression for driven individuals
• Flexi-work plans available for Part-time, 3 months Contract based (renewable)
• Convenient working locations
• Able to work from home for well-trained staff

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Salary range: starting from S$120k - S$162k SGD per annum + RSUs

We are looking for a Senior Product Analyst to support our cross-functional teams based across APAC. It’s a role that will allow you to have a big impact from day one! You will work closely with our Product teams focused on offering card issuance and multi-currency account solutions, alongside supporting our commercial and delivery teams, building conviction through your insights and analysis.

 You will work on answering questions such as:

• Where are our biggest growth and commercial opportunities?

• Who should we be selling our products and solutions to? And, how can we position our products to capture prospects' attention?

• What products should we be building and/or improving to unlock growth?

• How can we reduce friction in the transaction lifecycle and improve our products and solutions?

ClearSK manages the award-winning ClearSK® chain of medi-aesthetics clinics island-wide in Singapore and overseas branches in Shanghai /Suzhou. As a Singapore leading aesthetics chain, it will be a great opportunity for you to grow and learn in a multi-disciplinary environment with medical and management professionals. You will find yourself working in a challenging environment, where your capabilities will be developed to the max.

To fit in with our culture of excellence, we look for only the F.I.T.: Fast, Innovative and Trainable as well as commitment, integrity and professional skills.

Responsibilities

You will report to the Business Centre Branch and HQ. Your primary responsibilities are to provide customer service and perform branch administration.

• Attend to customer’s incoming calls, SMS and Whatsapp messages
• Issuance of invoices for different branches
• Update of customer information on internal database
• To support sales consultants by securing appointments
• To place outbound cold calls and provide good customer services
• To keep our customers informed on the latest update and ongoing promotions
• To be inquisitive and sensitive towards customers’ requirements and concerns over call
• Other administrative duties as assigned from time to time
• Reports to head of department and senior operation manager

Role Requirement

· Suitable candidate should possessed ‘A’ Levels or Diploma and above

· 1 years relevant experience from service industry such as retail, healthcare, hospitality, airlines and spa & beauty including nursing and allied health diplomas advantage.

· Students & Fresh Grads are welcome too.

· Able to handle English and Mandarin speaking customers with proven Sales and Customer Service ability.

· Comfortable using computer and IT systems.

· A responsible and good team player with passion and ability to learn continuously to achieve professional excellence in aesthetics.

· Able to work on some weekdays and Saturdays.

Benefits

• Career Progression for driven individuals
• Flexi-work plans available for Part-time, 3 months Contract based (renewable)
• Convenient working locations
• Able to work from home for well-trained staff

APPLICATION PROCESS:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture. It only takes 3 to 4 minutes to complete:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Roles & Responsibilities

Reporting to the Managing Director, your job responsibilities are as follows but not limited to:-

• Oversee the Company’s Singapore and China business operations
• Plan the Company's Chinese strategy, hiring and delegating authority to implement new policies and practices.
• Oversee specific departments in sales, marketing or finance and drive the respective division's China operation
• Other duties as assigned from time to time

Requirements

• Minimum degree with 6 years experience including 1-2 years of Supervisory experience
• Experience in overseas or China business development is an advantage
• Ability to read, write, and converse in Chinese will be an added advantage as liaising with our counterparts in China and Chinese customers.
• Ability to plan and organise

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

JOB SCOPE

The role of the Security Officer/Senior Security Officer is to maintain the safety and security levels of all our guests, customers, employees, tenants and service vendors.

JOB RESPONSIBILITIES

• Conduct random checks on goods and staff entering/leaving the hotel premises.
• Perform CCTV surveillance and hotel patrolling duties, reports suspicious and or any unusual activities to the Supervisor.
• Perform traffic enforcement patrols at hotel's driveway and carpark when necessary.
• Ensure safekeeping of all lost and found items and record down in the Occurrence Book.
• To be well versed with the fire alarm panel and the follow-up procedures.

JOB REQUIREMENTS

• GCE O Level or N Level equivalents.
• Minimum one (1) year's of related experience at the Senior level.
• Able to carry out heavy physical tasks.
• Possess valid PLRD licence and Recognised Terrorist Threat Certificate.
• Able to perform three (3) rotating shifts on a six (6) working days.

ClearSK manages the award-winning ClearSK® chain of medi-aesthetic centres with presence in Singapore, Shanghai, Hangzhou and Kuala Lumpur. As a Singapore leading aesthetics and healthcare chain, you are expected to achieve high sales and have the opportunity to collaborate closely with aesthetic doctors and clinicians. It will be a great opportunity for you to grow and learn in a multi-disciplinary environment with medical and management professionals. If you have the drive, adaptability and proven sales ability in beauty, wellness and consumer lifestyle sectors, we welcome you to apply.

What You Can Expect:

High Sales Commission

We have a commission structure in place that is designed to effectively reward your achievements in sales.

Collaborative Environment

You will have the opportunity to work in a multidisciplinary setting alongside professionals in both the medical and management fields. This provides a comprehensive experience that allows for growth in various aspects of your career.

Professional Development

Continuous learning is not just encouraged but is a part of the role. This enables you to broaden your skill set in both medical aesthetics and business management, making you a more versatile professional.

Sales Potential

Our support structure is designed to provide you with the necessary tools to fully realize your sales potential, all while maintaining the high standards of customer service and clinical care that we are known for.

Competitive Salary Package

In addition to a high commission structure, we offer a salary package that is competitive within the industry, providing a well-rounded compensation plan.

Work-Life Balance

We value work-life balance, which is why we offer a 5-day work week, allowing you ample time to recharge.

Career Advancement

There are various opportunities for career advancement within the organization, and you will have the chance to work closely with experienced doctors and management professionals, enriching your career path.

Wellness Benefits

As part of your employment package, you will have access to a range of complimentary medical aesthetic treatments, contributing to your personal well-being.

Convenient Locations

Our clinics are strategically located near MRT stations, making the commute convenient for you.

Responsibilities:

• Collaborate with doctors and aesthetic clinicians to offer professional consultations in skin, body, and hair care.
• Develop comprehensive aesthetic treatment plans that incorporate both clinic treatments and product solutions.
• Advocate the clinic's range of services and products in a manner that educates the customer.
• Offer high-quality customer service and after-sales support.
• Participate in both internal and external training programs.

Requirements:

• Candidates should have a minimum qualification of GCE 'O' Levels and 1-2 years of proven sales experience in consumer, lifestyle, wellness, and healthcare sectors. A Paramedical diploma is also acceptable.
• Prior experience in mid-luxury to luxury day spas or aesthetic clinics will be considered advantageous.
• Proficient in English communication and writing.
• Ability to read, write, and converse in Chinese will be an added advantage as liaising with Chinese customers.
• A responsible team player with a passion for the field.
• A commitment to continuous learning for professional excellence in aesthetics.

Rewards & Benefits:

• A 5-day work week with one weekend and one weekday off.
• Medical benefits.
• Monthly performance bonuses and other incentives.
• An opportunity to participate in a Branch Manager Grooming Program.
• A reward and recognition program aimed at appreciating competent and capable staff.
• Staff discounts on ClearSK products and services.

If you are driven, adaptable, and have a proven track record in relevant sales roles, we encourage you to consider joining ClearSK. This position offers a unique blend of sales and medical expertise, providing a rich environment for career growth.

Application Process:

To expedite the application process, kindly complete the Google Form linked https://forms.gle/ZdnDCJYqZ916n8iQ7

before submitting your application on MyCareersFuture.

Note: Only shortlisted candidates will be contacted.

Marketing Manager Responsibilities:

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Increasing brand awareness and market share.
• Coordinating marketing strategies with the sales, financial, public relations, and production departments.
• Developing and managing the marketing department's budget.
• Overseeing branding, advertising, and promotional campaigns.
• Managing the marketing department's staff.
• Preparing and presenting quarterly and annual reports to senior management.
• Promoting our brand at trade shows and major industry-related events.
• Keeping informed of marketing strategies and trends.

Marketing Manager Requirements:

• Bachelor's degree in marketing, finance, business administration, or similar.
• A master's degree in a relevant field will be advantageous.
• At least two years' experience as a marketing manager.
• Proficiency in electronic marketing automation software such as HubSpot Marketing and Bitrix24.
• Extensive knowledge of marketing strategies, channels, and branding.
• Superb leadership, communication, and collaboration abilities.
• Exceptional analytical and problem-solving skills.
• Strong time management and organizational abilities.