Job Responsibilities

• Oversee and manage daily office operations to ensure smooth functioning.
• Maintain office supplies and equipment, ensuring cost-effective procurement and maintenance.
• Organize and manage company events, meetings, and travel arrangements.
• Handle correspondence, reports, and documentation in an accurate and timely manner.
• Develop and implement office policies and procedures to improve efficiency.
• Act as the point of contact for internal and external stakeholders.
• Ensure compliance with regulatory requirements for office operations.
• Prepare, edit, and format reports, presentations, and other documentation as needed.
• Maintain and update accurate records, both electronic and physical.
• Provide administrative support to management and other departments.
• Assist with onboarding new employees by coordinating desk setup, IT access, and related admin.
• Collaborate with cross-functional teams to ensure successful project execution administrative tasks.

Job Requirements

• Minimum 5 years of office administration experience.
• At least a bachelor's degree in Business Management or in any related discipline.
• Proven experience in administrative and HR roles, preferably in a senior or supervisory capacity.
• ·Able to work under pressure and perform effectively in a highly demanding environment.
• Strong organizational, multitasking, and communication skills.
• HR experience is an advantage.
• Strong written and verbal communication skills in both English and Mandarin.
• Team player with strong interpersonal skills.
• Able to travel on short notice.
• Ability to handle confidential information with discretion and professionalism.

• Preparing high-quality dishes, including specialty dishes
• Setting up menus and deciding what dishes to serve
• Leading the kitchen staff, delegating tasks, and ensuring meals are prepared on time
• Enforcing proper food handling, storage, and sanitation protocols
• Taking inventory of supplies, notifying supervisors when stock is low, and disposing of expired food
• Ensuring that all workstations are clean and organized
• Communicating with restaurant managers and banquet managers to prepare special menus

Your role as a Department Manager is to put the customer & colleagues at the center of everything you do. You need to ensure the highest possible level of customer service and ensure that the visual merchandising is executed according to our guidelines. You maximize the sales opportunities and the profitability of your store by leading with clear actions, as well as follow up on the results. You ensure you have a great team and support their development, trainings, performance and talent pipeline. Our business is your business, so when you grow, we grow.​
 

Key Responsibilities​

• You lead with a vision to secure the best experience for all our colleagues and customers. ​
• You analyse and follow up on Sales & Profit KPI's for your department. ​

• You support recruitment and ensures growth of team​

• You evaluate your team’s performance, provide regular feedback, and support succession through their development and training. ​

• You ensure Health & Safety, legal, and security are in accordance with H&M standards and local laws to always secure all employees and customers safety. 

MISSION AND RESPONSABILITIES:

You are THE Brand Ambassador. You are to achieve sales targets while promoting the brand image and providing the highest standard of service to all clients. As a member of the Brand Retail team, the Boutique Manager represents the brand values towards the customers and peers at all times.

BUSINESS VISION

• Foster a shared vision among team members, aligning all activities to support the approved vision and strategy set by the Local Market Retail Team.
• Encourage innovation and creativity within the team, ensuring everyone understood and contributed to the overarching business objectives.
• Implement team-building initiatives to enhance team cohesion and morale.
• Recognize and celebrate team achievements, fostering a positive and spirited work environment.
• Analyse workflow processes and identified areas for improvement, streamlining operations to boost overall productivity.
• Implement strategies to enhance team productivity and efficiency, ensuring alignment with the business vision.

CUSTOMER EXPERIENCE

• Act as a role model and mentor to the team, embodying Brand's values and standards in all interactions with customers.
• Inspire the team to consistently exceed customer expectations, ensuring a high standard of service and hospitality.
• Conduct regular team meetings to share customer success stories and positive feedback, boosting team morale and cohesion.
• Encourage a customer-centric mindset within the team, emphasizing the importance of personalized service and customer satisfaction.

CLIENTELING

Client Relationship Management:

• Develop and implement strategies to build strong, long-lasting relationships with clients, especially high-value and potential high-value customers.
• Lead by example in providing personalized service to clients, showing an in-depth understanding of their preferences and needs.
• Train and mentor, the team in effective clienteling practices, emphasizing the importance of personalized communication and tailored recommendations.

Client Data Analysis:

• Monitor client purchase history, preferences, and feedback to inform targeted marketing strategies and personalized service offerings.
• Regularly review client data with the team to identify trends and develop action plans to enhance client satisfaction and loyalty.

TALENT MANAGEMENT

• Provide one-on-one coaching and mentoring to team members, fostering their professional growth and enhancing team spirit.

• Develop and nurture team members, preparing them for future roles and creating a talent pipeline within the organization.
• Recognize and appreciate individual and team achievements, reinforcing a positive team spirit and motivation.
• Encourage knowledge sharing and skill development within the team, promoting a collaborative and cohesive work environment.

FINANCIAL TARGETS

• Inspire and motivate Beauty Consultants, coaching them to meet individual and team financial targets.
• Implement client-centric initiatives collaboratively with the team, focusing on increasing conversion rates, cross-selling, and Average Basket Size.

• Implement performance metrics and goals, regularly monitoring progress and providing constructive feedback to enhance productivity.
• Introduce incentive programs tied to achieving financial targets, boosting team motivation and productivity.

MERCHANDISING

• Collaborate with Senior Management and Merchandising teams to drive key categories and uncover opportunities
• Align merchandise mix to meet client needs; particular emphasis on VICs
• Maintain all merchandising standards in line with Brand’s guidelines

STORE OPERATIONS

• Clear Communication: Ensure clear communication channels within the team, facilitating efficient operations and reducing misunderstandings.
• Empower team members to make decisions within their areas of responsibility, fostering a sense of ownership and accountability.
• Encourage a problem-solving culture within the team, actively involving team members in
• Regularly recognize and appreciate the team's efforts in maintaining smooth store operations, reinforcing a positive work environment.

Team Cohesion and Spirit:

• Promote collaboration between different departments within the store, ensuring a cohesive approach to operations.
• Encourage team members to support one another during busy periods, enhancing teamwork and solidarity.
• Facilitate cross-training among team members, enhancing their skills and creating a flexible workforce.
• Celebrate operational milestones and achievements, boosting team morale and cohesion.

Productivity Management:

• Continuously review and optimize operational workflows, eliminating bottlenecks and enhancing productivity.
• Effectively allocate resources, including staff and equipment, based on demand patterns, maximizing productivity during peak hours.
• Adjust employee schedules based on store traffic to maximize sales potential. Focus on cost-effective staffing models.
• Work with senior management to enhance sales opportunities and improve customer experience through store displays and layouts.
• Ensure accurate calculation of commission and incentives
• Maximise and manage stock inventory

ADMINISTRATION

• Regularly compile and analyze weekly and monthly sell-out reports, providing insights and recommendations to the Retail Manager.
• Utilize data analytics tools to track sales performance, customer trends, and product popularity.
• Prepare comprehensive reports highlighting key performance metrics, sales trends, and areas of opportunity.

Commission Management:

• Ensure accurate and timely tabulation of sales commissions for all team members.
• Implement transparent processes for commission calculations and communicate them effectively to the team.
• Submit all tabulations on a timely basis

Documentation and Record Keeping:

• Maintain meticulous records of all administrative documents, including contracts, employee records, and operational guidelines.
• Ensure all administrative procedures are in compliance with company policies and legal regulations.
• Manage sensitive information with confidentiality and discretion.

Operational Efficiency:

• Streamline administrative processes to increase efficiency and reduce operational costs.
• Implement and maintain digital systems for record-keeping and reporting to facilitate easy access and efficient management of information.
• Collaborate with team members and other departments to continuously improve administrative processes.

The Methodist Preschool Services Pte Ltd is seeking a a detail-oriented finance professional with a passion for making a difference in preschool education to join our dedicated team at the HQ. Join our team that values collaboration, creativity, and commitment and bring your financial expertise to a preschool that’s shaping the future.

Job Description

The Finance Manager oversees the financial operations of our HQ and our preschools. The Finance Manager will play a key role in budgeting, financial reporting, managing cash flow, and supporting strategic decision-making to ensure the organisation and the preschools' financial health. He/she is someone who is passionate about working in the education sector, understands the intricacies of nonprofit or educational budgeting, and is able to work collaboratively with other departments.

Responsibilities:

• Oversee daily financial operations of the preschools & HQ.
• Manage budgeting, forecasting, and financial reporting.
• Ensure accurate and timely processing of invoices, payments, and payroll.
• Maintain financial records, monitor cash flow, and ensure compliance with regulations.
• Provide financial insights to support strategic decision-making.
• Collaborate with leadership to manage and allocate resources efficiently.

Qualifications

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.

· 3 years of experience in finance or accounting, ideally in a nonprofit or educational setting.

· Strong knowledge of financial management and budgeting.

Skills:

· Strong proficiency in financial software (e.g., QuickBooks, Excel, MYOB finance software or specialized software).

· Knowledge of accounting principles and practices.

· Excellent communication skills, both written and verbal.

· Ability to analyze complex financial data and present it in a clear, concise manner.

· Strong attention to detail and problem-solving abilities.

What We Offer:

-Competitive salary and comprehensive benefits package.

-Health and dental benefits.

-21 days annual leave

-Professional development and continuing education support.

-A collaborative, supportive environment committed to both staff and student well-being.

How to Apply:

If you are ready to make a meaningful impact on our preschool’s operations and culture, please submit your resume and cover letter to [email protected] or apply online at [email protected]. In your cover letter, please share your passion for early childhood education and your experience in the finance sector.

The Methodist Preschool Services Pte Ltd is seeking a dedicated and experienced HR Manager to join our Preschool Headquarters team. If you are passionate about early childhood education and looking for an opportunity to make a difference in a dynamic, growing preschool environment, this is an exciting opportunity to support a nurturing workplace while ensuring compliance, employee satisfaction, and efficient HR operations.

Job Description

The HR Manager will oversee and manage the human resources functions at the HQ and our preschools. The HR Manager will be responsible for shaping a positive work environment, managing employee relations, ensuring compliance with labor laws, and implementing best HR practices to support the growth and development of our staff.

Key Responsibilities:

-Recruitment & Onboarding: Lead the recruitment process for all preschool staff, ensuring compliance with licensing requirements and that hires align with our values of excellence in education and care.

-Employee Relations: Foster a positive work environment by managing employee relations, resolving conflicts, and promoting staff well-being.

-Performance Management: Implement and oversee performance reviews, set development goals, and guide staff toward continuous improvement.

-Training & Development: Coordinate staff training, including professional development opportunities, safety protocols, and ongoing education in early childhood practices.

-Compliance & Policy Management: Ensure all HR practices comply with regulations, as well as preschool-specific guidelines. Maintain employee handbooks and policies.

-Payroll & Benefits Administration: Oversee payroll processing, benefits management, and compensation programs to ensure accuracy and timeliness.

-Staff Support: Provide guidance and support to staff in managing work-related challenges and professional growth.

Qualifications:

-Education: Bachelor’s degree in Human Resources, Business Administration, Early Childhood Education, or related field.

-Experience: Minimum 3 years of experience in an HR management role, preferably in the education or childcare industry.

Skills:

-Strong understanding of employment laws, HR best practices, and preschool regulations.

-Excellent communication, interpersonal, and conflict-resolution skills.

-Experience with HR software and systems for payroll, benefits, and record-keeping.

-Strong organizational and multitasking abilities.

-Ability to foster a collaborative and positive work environment.

-Certifications: SHRM-CP, PHR, or similar certifications are a plus but not required.

What We Offer:

-Competitive salary and comprehensive benefits package.

-Health and dental benefits.

-21 days annual leave

-Professional development and continuing education support.

-A collaborative, supportive environment committed to both staff and student well-being.

How to Apply:

If you are ready to make a meaningful impact on our preschool’s operations and culture, please submit your resume and cover letter to [email protected] or [email protected].

Responsibilities:

· Oversee and manage payroll processing using HR software, ensuring timely and accurate salary disbursement and statutory compliance.

· Utilize HR software to track employee attendance, leaves, and overtime, ensuring proper record maintenance and policy adherence.

· Manage day-to-day HR operations, including employee onboarding, offboarding, and maintenance of personnel records.

· Ensure compliance with labour laws, employment regulations, and company policies, including payroll tax filings and statutory deductions.

· Drive recruitment strategies, screening, and onboarding processes to attract top talent aligned with business needs.

· Implement and manage performance appraisal systems and provide support in employee development initiatives.

· Address employee concerns, mediate conflicts, and foster a positive workplace environment.

· Identify training needs and coordinate programs to enhance employee skills and productivity.

· Generate and analyze HR metrics, such as payroll summaries, attendance reports, and attrition rates, to support decision-making.

· Continuously evaluate and optimize HR processes and systems for efficiency and alignment with organizational goals.

Requirements:

· Diploma or Bachelor’s degree in Human Resources, Business Administration, or a related field (HR certifications are a plus).

· Proven track record of working with Info-Tech, EasyPay and TimeSoft software is mandatory.

· Proficiency in HR software and MS Office Suite, especially Excel for reporting and analytics.

· Strong understanding of payroll processes, labour laws, and HR best practices.

· Excellent communication, problem-solving, and organizational skills with the ability to multitask in a dynamic environment.

Clarence Khoh

R1552376

About Sleek

Sleek is on a mission to revolutionize how entrepreneurs operate their business. We want to give small business owners peace of mind and the power of online solutions to allow them to focus on what they do best - growing their business. As we work for our thousands of customers, we gather millions of data points about their business, and in turn we transform those into useful, actionable insights and recommendations to accelerate their growth through smart algorithms.

We are a team of 480 builders from 14 countries, with offices in Singapore, Philippines, Hong Kong, Australia and the UK committed to delivering a delightful experience to our clients!

We are looking for an amazingly well-rounded CorpSec Executive to help quickly grow our business in Singapore. You will be forward-thinking, with a desire to work in a progressive, tech-assisted environment.

You must be able to prioritise your tasks and work comfortably under pressure.

Position Duties

The successful candidate will report to the Portfolio Team Manager and the Corporate Secretary Managers. You will be involved in the full-spectrum of corporate secretarial work. This includes:

• Incorporating new companies (private limited, sole proprietorship etc.)
• Transferring corporate secretary appointments for existing companies
• Preparation and drafting of statutory documents (e.g. AGM, EGM, Board Resolution, etc.)
• Other corporate or ad-hoc administrative duties as assigned by the Manager(s)
• Maintaining minutes books and updating records in registers
• Monitoring statutory deadlines

Performance Standards

• Diploma/Degree Holder in the fields of Business Studies/ Law/Administration/Management or equivalent
• Member of SAICSA and/or ACCA/ISCA would be a plus
• Customer centric, a passion for customer excellence
• Willing to be hands-on as and when required
• Willing to work as named secretary for our clients
• Strong knowledge of Companies Act
• Willing to train juniors
• Minimum 4-6 years of work related experience gained in reputable corporate services firms and/or in-house corporate secretarial teams
• Possessing high degree of professionalism and responsibility
• Ability to tackle challenges and meet tight deadlines
• Highly motivated, working independently, eager to learn and keen desire to contribute.
• Detailed oriented and possessing a high degree of professionalism and responsibility.
• A team player with good interpersonal and communication skills.
  

More about Sleek!

At Sleek, we work in a fast-paced start-up environment. We have a strong culture built around our five core values: Simplicity, Loyalty, Excellence, Entrepreneurship, Kindness. As a deliberately multicultural team, our team comprises more than 21 nationalities and spoken languages.

We consider the company’s success to be a result of committed individual and team efforts, and are looking to onboard talented and creative people who want to make a difference. Corporate social responsibility is a passion, and as an equal opportunity employer we aim at making the world a better place. We are the 1st international incorporation and accounting brand to achieve B Corp certification status, meeting the highest standards of social and environmental impact performance. With a strong commitment to also make Sleek a great place to work, we offer a flexible working environment where we empower every team member to be the best they can be - regardless of race, ethnicity, religion, gender, age or identity.

If you think you would be a good fit for our mission, we look forward to hearing from you!

Humility and kindness: Humility is a core attribute we hire for, which means we have a culture of not taking ourselves too seriously and being able to laugh. Kindness is also incredibly important. We are committed to creating and nurturing a diverse and inclusive environment.

Flexibility: You’ll be able to work from home [2-3] days per week. If you need to start early or start late to cater to your family or other needs, we don’t mind, so long as you get your work done and proactively communicate. You can also work fully remote from anywhere in the world for 1 month each year

Financial benefits: We pay competitive market salaries and provide staff with generous paid time off and holiday schedules. Additionally, you’ll be able to access our $1,200 pa flexi benefits scheme for home office equipment or health and fitness expenditure.  Certain staff at Sleek are also eligible for our employee share ownership plan and can share in the upside of our stellar growth trajectory as we work toward listing on a prominent stock exchange in the Asia Pacific region.

Personal growth: You’ll get a lot of responsibility and autonomy at Sleek - we move at a fast pace so you’ll be making decisions, making mistakes and learning. There’s also a range of internal and external facing training programmes we run. We’re also at the forefront of utilising AI in our space and are developing a regional centre of AI excellence. It is our intention that if you leave Sleek, you leave as a more well-rounded person and professional.

What the role is

At #TeamCPF, you’re not just joining a team; you are embracing a culture of excellence, collaboration, and meaningful impact. You will play a pivotal role in empowering over 4 million members to secure their retirement, healthcare, housing needs and better navigate life’s uncertainties.

We thrive on sharp minds and insightful decisions. Your ability to analyse and think critically isn't just valued; it's essential. Every choice you make contributes to our collective success.

Collaboration is our way of life. We believe in the power of effective partnerships and seamless communications across teams. Together, we amplify each other’s strengths and achieve remarkable results.

Our learning never stops. We encourage your inquisitiveness and courage to embrace new challenges head-on. Your agility, readiness to challenge conventions, embrace of data-driven strategies, dedication to learning and applying new skills fuels our innovation and progress.

At the core of everything we do lies a genuine desire to make a difference. We serve our community and support each other with compassion, empathy, and unwavering dedications. Every action we take is guided by a deep sense of purpose and a commitment to those we serve.

Join us at #TeamCPF! Together, let's redefine possibilities and leave a legacy that echoes for generations.

What you will be working on

In this role, you will:

• Prepare and execute project plans, monitor progress, and provide updates while adhering to standards and guidelines.
• Gather and analyse business requirements, design, develop, implement, and maintain application systems to support the Board’s schemes.
• Perform software development and deployment, conduct code reviews, provide systems support, and participate in all phases of the Software Development Life Cycle.
• Collaborate closely with different stakeholders to ensure project success.
• Provide user support through troubleshooting and timely resolution of any incidents encountered.
• Review impact analysis, design of IT solutions, and cost estimation proposed by outsourced vendors.

What we are looking for

We value the diverse talents and experiences that each individual brings to the table. While mastery of every requirement may not be necessary, familiarity and expertise in some of the following areas will position you for success within this team.

• Hands-on knowledge and experience in end-to-end Software Development Life Cycle, with the ability to manage projects, scope requirements, review application designs, and deliver cost-effective solutions to business users and external stakeholders.
• Technically competent in one or more of the following development language, tools and technologies:
  - Adobe Experience Manager (Sites/Forms) and Microsoft Azure development platform e.g. Net Core, Logic Apps, App Services, Azure Data Factor, SQL database.
  - Other development languages e.g. Angular, CSS and JavaScript.
  - Micro-services and container technologies eg. Kubernetes.
  - DevSecOps process and tools e.g. Azure DevOps, SonarQube, Fortify, Mend.
  - Experience in building secure and resilient applications.
  - Understanding of Government Commercial Cloud (GCC).
• Strong analytical, problem-solving, and presentation skills.
• Ability to stay up to date with the latest developments in cloud technology and tools.
  

The seniority of appointment and actual corporate job title will commensurate with individual work experiences.

Position is on 2-year full time contract directly under the payroll of CPF Board with potential for emplacement into permanent position.

What you can expect

Being part of #TeamCPF means embarking on a challenging and rewarding career in a progressive workplace that values productivity and growth. Here’s what awaits you:

• Opportunities to engage in a mix of formal and informal training, keeping your skills sharp in our ever-evolving technological landscape.
• Promotion opportunities based on your capability and on-the-job performance.
• A vibrant community of like-minded and friendly colleagues, where collaboration and creativity thrive.
• A hybrid work model that offers flexibility for remote work, subject to exigencies of service.
• A workplace with flexible dress code that empowers you to choose your appropriate outfit for the day.
• A comprehensive rewards package that includes annual leave, pro-family leave, medical and dental benefits, and access to recreational activities.

What the role is

At #TeamCPF, you’re not just joining a team; you are embracing a culture of excellence, collaboration, and meaningful impact. You will play a pivotal role in empowering over 4 million members to secure their retirement, healthcare, housing needs and better navigate life’s uncertainties.

We thrive on sharp minds and insightful decisions. Your ability to analyse and think critically isn't just valued; it's essential. Every choice you make contributes to our collective success.

Collaboration is our way of life. We believe in the power of effective partnerships and seamless communications across teams. Together, we amplify each other’s strengths and achieve remarkable results.

Our learning never stops. We encourage your inquisitiveness and courage to embrace new challenges head-on. Your agility, readiness to challenge conventions, embrace of data-driven strategies, dedication to learning and applying new skills fuels our innovation and progress.

At the core of everything we do lies a genuine desire to make a difference. We serve our community and support each other with compassion, empathy, and unwavering dedications. Every action we take is guided by a deep sense of purpose and a commitment to those we serve.

Join us at #TeamCPF! Together, let's redefine possibilities and leave a legacy that echoes for generations.

What you will be working on

In this role, you will:

• Lead and supervise a team to develop, drive, and manage a robust Leadership Development (LD) curriculum under School of Leadership and Management Operations. This includes addressing leadership development needs across various management levels, from junior supervisors to Senior Management and high-potential employees, aligning with the strategic demands of the organisation and the Whole-of-Government (WOG) Leadership Competency framework.
• Strengthen the leadership pipeline by incorporating best practices in adult learning and staying current with the latest trends in leadership development, executive training, and technology.
• Design and conduct effective stand-up training sessions for Senior Management, utilising appropriate learning solutions.
• Lead data-driven analysis of leadership performance by overseeing the administration of 360-degree feedback for Middle Managers to Senior Management.
• Foster a mentoring and coaching culture with the Board by driving a framework that integrates philosophy, strategy, practices, initiatives, and desired behaviours. This is to support and enhance both on-the-job training and formal learning, accelerating leadership development and growth through purposeful guidance.
• Stay abreast of emerging practices in leadership and organisational development, as well as advancements in learning design and technology.
• Oversee the operations of the School of Leadership and Management, ensuring smooth day-to-day functioning.
• Monitor key success metrics, such as leadership and supervisory indices in employee opinion surveys, to track and enhance program effectiveness.

What we are looking for

We value the diverse talents and experiences that each individual brings to the table. While mastery of every requirement may not be necessary, familiarity and expertise in some of the following areas will position you for success within this team.

• Demonstrated strong track record in Leadership Development, Learning and Development, and Organisation Development, as well as experience in supervisory role.
• In-depth understanding of adult learning principles and proficiency in curriculum development, instructional design, and leadership development interventions.
• Strong analytical and critical thinking skills, with the ability to assess complex situations, identify key insights, and drive data-informed decision-making.
• Excellent stakeholder management and interpersonal skills, enabling effective collaboration with individuals at all levels, from junior staff to senior management. Strong facilitation abilities to engage and inspire diverse audiences.
• Strong project management skills, with the ability to oversee a team in planning and executing projects, ensuring objectives and timelines are met.
• Empathetic, resourceful, and driven by a strong commitment to excellence, with a passion for making a positive impact within the organisation.

The seniority of appointment and actual corporate job title will commensurate with individual work experiences.

Position is on a 1-year full-time contract directly under the payroll of CPF Board with an option to renew, contingent upon confirmation and subject to organisational needs. Additionally, there is potential for emplacement into a permanent position.

What you can expect
Being part of #TeamCPF means embarking on a challenging and rewarding career in a progressive workplace that values productivity and growth. Here’s what awaits you:

• Opportunities to engage in a mix of formal and informal training, keeping your skills sharp in our ever-evolving technological landscape.
• Promotion opportunities based on your capability and on-the-job performance.
• A vibrant community of like-minded and friendly colleagues, where collaboration and creativity thrive.
• A hybrid work model that offers flexibility for remote work, subject to exigencies of service.
• Flexible dress code that empowers you to choose your appropriate outfit for the day.
• A comprehensive rewards package that includes annual leave, pro-family leave, medical and dental benefits, and access to recreational activities.

Summary 

This position is responsible in ensuring a safe environment for the hotel employees and guests, and safeguards the assets of the hotel. The Security Manager assists the Management, employees and guests in every way that is consistent with the protection and prevention objectives. 

Job Responsibilities 

• Prepare monthly staffing schedules, monitoring staff attendance and assist in planning work schedules.  
• Maintain a Hotel logbook on incidents, complaints etc. and refer them, if required to the appropriate department for follow up action.  
• Handle and resolve all guest queries and complaints in an efficient manner and to establish an amicable relationship with all clients, and guests of the Hotel.  
• Be proactive in guests’ requests and anticipate Safety needs according to Singapore’s events. 
• Maintain a high level of controlling details within the guest areas. 
• Conform to and enforce Security policies, procedures, rules, and regulations as laid down by ACCOR and the hotel in order to achieve the highest levels of uniformity and guest service.  
• Prepare the annual capital and operating budgets for the Department.  
• Ensure that all potential and real Hazards are reported immediately and rectified. 
• Be fully familiar of the Emergency Procedures, Policies and Standard Operating Procedures as established by the Hotel.  
• Assist in safety and emergency training for all employees. 
• Ensure that all emergency procedures are rehearsed, implemented and enforced to provide for the security and safety of guests and employees. 
• Ensure the safety of the persons and the property of all within the premises by fairly applying Hotel Regulations by strict adherence to existing laws, statutes etc. 
• Ensure all staff within the department work in a manner which is safe and unlikely to give risk of harm or injury to selves or others. 
• Use safe manual handling techniques and practise safe work habits following Accor Health, Safety and Environment policies, maintain procedures to minimise our impact on the environment and prevent pollution. 
• Perform other duties as directed by the General Manager. 

[Job ID: 401667]

Responsibilities

• Conduct professional, consultative financial analysis and profiling sessions to address customers’ financial needs and objectives.
• Build and strengthen customer relationships by providing regular updates on market trends and insights into local and international financial products.
• Promote and offer a wide variety of banking products to existing and potential clients, including structured notes, leveraged FX trades, corporate and sovereign bonds, etc.
• Deliver expert financial analysis and customized wealth management solutions, such as bancassurance, loans, and investment products.
• Participate actively in branch activities, supporting the overall success of the bank.

Requirements

• Degree in any discipline
• Results-oriented, dynamic, and self-driven
• Very keen in a sales-fronting role.
• Excellent communication and interpersonal skills are crucial for building strong client relationships.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

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EA Personnel Name: Chay Yoke Ting Vanessa (Xie Ruoting)
EA Personnel Registration Number: R23115805
EA License No.: 07C5771

ClearSK manages the award-winning ClearSK® chain of medi-aesthetic centres with presence in Singapore, Shanghai, Hangzhou and Kuala Lumpur. As a Singapore leading aesthetics and healthcare chain, you are expected to achieve high sales and have the opportunity to collaborate closely with aesthetic doctors and clinicians. It will be a great opportunity for you to grow and learn in a multi-disciplinary environment with medical and management professionals. If you have the drive, adaptability and proven sales ability in beauty, wellness and consumer lifestyle sectors, we welcome you to apply.

What You Can Expect:

High Sales Commission

We have a commission structure in place that is designed to effectively reward your achievements in sales.

Collaborative Environment

You will have the opportunity to work in a multidisciplinary setting alongside professionals in both the medical and management fields. This provides a comprehensive experience that allows for growth in various aspects of your career.

Professional Development

Continuous learning is not just encouraged but is a part of the role. This enables you to broaden your skill set in both medical aesthetics and business management, making you a more versatile professional.

Sales Potential

Our support structure is designed to provide you with the necessary tools to fully realize your sales potential, all while maintaining the high standards of customer service and clinical care that we are known for.

Competitive Salary Package

In addition to a high commission structure, we offer a salary package that is competitive within the industry, providing a well-rounded compensation plan.

Work-Life Balance

We value work-life balance, which is why we offer a 5-day work week, allowing you ample time to recharge.

Career Advancement

There are various opportunities for career advancement within the organization, and you will have the chance to work closely with experienced doctors and management professionals, enriching your career path.

Wellness Benefits

As part of your employment package, you will have access to a range of complimentary medical aesthetic treatments, contributing to your personal well-being.

Convenient Locations

Our clinics are strategically located near MRT stations, making the commute convenient for you.

Responsibilities:

• Collaborate with doctors and aesthetic clinicians to offer professional consultations in skin, body, and hair care.
• Develop comprehensive aesthetic treatment plans that incorporate both clinic treatments and product solutions.
• Advocate the clinic's range of services and products in a manner that educates the customer.
• Offer high-quality customer service and after-sales support.
• Participate in both internal and external training programs.

Requirements:

• Candidates should have a minimum qualification of GCE 'O' Levels and 1-2 years of proven sales experience in consumer, lifestyle, wellness, and healthcare sectors. A Paramedical diploma is also acceptable.
• Prior experience in mid-luxury to luxury day spas or aesthetic clinics will be considered advantageous.
• Proficient in English communication and writing.
• Ability to read, write, and converse in Chinese will be an added advantage as liaising with Chinese customers.
• A responsible team player with a passion for the field.
• A commitment to continuous learning for professional excellence in aesthetics.

Rewards & Benefits:

• A 5-day work week with one weekend and one weekday off.
• Medical benefits.
• Monthly performance bonuses and other incentives.
• An opportunity to participate in a Branch Manager Grooming Program.
• A reward and recognition program aimed at appreciating competent and capable staff.
• Staff discounts on ClearSK products and services.

If you are driven, adaptable, and have a proven track record in relevant sales roles, we encourage you to consider joining ClearSK. This position offers a unique blend of sales and medical expertise, providing a rich environment for career growth.

Application Process:

To expedite the application process, kindly complete the Google Form linked https://forms.gle/ZdnDCJYqZ916n8iQ7

before submitting your application on MyCareersFuture.

Note: Only shortlisted candidates will be contacted.

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSK Healthcare, a renowned chain of medical aesthetic clinics operating in Singapore, Shanghai, Hangzhou, and Kuala Lumpur, is on the hunt for a driven and seasoned Marketing Manager to become part of our dynamic team.

Job Highlights:

• Attractive remuneration package
• 5-day work week
• Hybrid WFH option
• Free aesthetics treatments up to SGD6000 per annum

Responsibilities:

• Participate in a 3-month job rotation at the front desk and conversion centers of our Singapore and/or Shanghai clinics, gaining direct experience in aesthetic clinic operations and customer service, essential for a comprehensive understanding of the client-facing aspects of the business, crucial for a marketing manager role.
• Develop, manage, and optimize ads and social media content across various platforms in different languages, including Google, Facebook, Instagram, Xiao Hong Shu, and WeChat.
• Plan, execute, and manage Google SEM and SEO campaigns, including Youtube and various digital platforms, to incorporate Paid Media and Web Analytics.
• Leverage excellent communication skills to engage potential customers, turning inquiries into appointments or sales.
• Drive the implementation of omnichannel marketing strategies, enhancing customer interaction and service.
• Stay on the cutting edge by continuously learning and integrating new technologies, such as ChatGPT, into our marketing strategies.
• Work closely with in-house marketing and sales team to drive sales events, in-house marketing campaigns, and customers reviews.
• Assist in planning, organizing, and executing online sales events.
• Project manage in the development of new eshops.

Qualifications:

• Bachelor's degree in Marketing, E commerce, Business or any related field. Applications from recent graduates are highly encouraged.
• Overall, at least 2 years of prior B2C experience in similar role is required. At least 2-4 years of experience in digital marketing and Google Digital Ads, SEO, and SEM, ideally in the healthcare or aesthetics industry.
• Expert in digital marketing platforms (e.g. Google Analytics, Adobe Analytics, Google Tag Manager, Adobe Launch).
• Has general understanding of Shopify in terms of maintenance, launch, shop construction and admin system.
• Proficient in English communication and writing.
• Ability to read, write, and converse in Chinese will be an added advantage as liaising with our counterparts in China and Chinese customers.
• Experience with omnichannel marketing.
• A willingness to learn and incorporate new technologies.
• Strong organizational and time management skills to handle multiple priorities effectively.

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

ClearSK manages the award-winning ClearSK® chain of medi-aesthetics clinics island-wide in Singapore and overseas branches in Shanghai /Suzhou. As a Singapore leading aesthetics chain, it will be a great opportunity for you to grow and learn in a multi-disciplinary environment with medical and management professionals. You will find yourself working in a challenging environment, where your capabilities will be developed to the max.

To fit in with our culture of excellence, we look for only the F.I.T.: Fast, Innovative and Trainable as well as commitment, integrity and professional skills.

Responsibilities

You will report to the Business Centre Branch and HQ. Your primary responsibilities are to provide customer service and perform branch administration.

• Attend to customer’s incoming calls, SMS and Whatsapp messages
• Issuance of invoices for different branches
• Update of customer information on internal database
• To support sales consultants by securing appointments
• To place outbound cold calls and provide good customer services
• To keep our customers informed on the latest update and ongoing promotions
• To be inquisitive and sensitive towards customers’ requirements and concerns over call
• Other administrative duties as assigned from time to time
• Reports to head of department and senior operation manager

Role Requirement

· Suitable candidate should possessed ‘A’ Levels or Diploma and above

· 1 years relevant experience from service industry such as retail, healthcare, hospitality, airlines and spa & beauty including nursing and allied health diplomas advantage.

· Students & Fresh Grads are welcome too.

· Able to handle English and Mandarin speaking customers with proven Sales and Customer Service ability.

· Comfortable using computer and IT systems.

· A responsible and good team player with passion and ability to learn continuously to achieve professional excellence in aesthetics.

· Able to work on some weekdays and Saturdays.

Benefits

• Career Progression for driven individuals
• Flexi-work plans available for Part-time, 3 months Contract based (renewable)
• Convenient working locations
• Able to work from home for well-trained staff

APPLICATION PROCESS:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture. It only takes 3 to 4 minutes to complete:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

ClearSK manages the award-winning ClearSK® chain of medi-aesthetics clinics island-wide in Singapore and overseas branches in Shanghai /Suzhou. As a Singapore leading aesthetics chain, it will be a great opportunity for you to grow and learn in a multi-disciplinary environment with medical and management professionals. You will find yourself working in a challenging environment, where your capabilities will be developed to the max.

To fit in with our culture of excellence, we look for only the F.I.T.: Fast, Innovative and Trainable as well as commitment, integrity and professional skills.

Responsibilities

You will report to the Business Centre Branch and HQ. Your primary responsibilities are to provide customer service and perform branch administration.

• Attend to customer’s incoming calls, SMS and Whatsapp messages
• Issuance of invoices for different branches
• Update of customer information on internal database
• To support sales consultants by securing appointments
• To place outbound cold calls and provide good customer services
• To keep our customers informed on the latest update and ongoing promotions
• To be inquisitive and sensitive towards customers’ requirements and concerns over call
• Other administrative duties as assigned from time to time
• Reports to head of department and senior operation manager

Role Requirement

· Suitable candidate should possessed ‘A’ Levels or Diploma and above

· 1 years relevant experience from service industry such as retail, healthcare, hospitality, airlines and spa & beauty including nursing and allied health diplomas advantage.

· Students & Fresh Grads are welcome too.

· Able to handle English and Mandarin speaking customers with proven Sales and Customer Service ability.

· Comfortable using computer and IT systems.

· A responsible and good team player with passion and ability to learn continuously to achieve professional excellence in aesthetics.

· Able to work on some weekdays and Saturdays.

Benefits

• Career Progression for driven individuals
• Flexi-work plans available for Part-time, 3 months Contract based (renewable)
• Convenient working locations
• Able to work from home for well-trained staff

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Roles & Responsibilities

Reporting to the Managing Director, your job responsibilities are as follows but not limited to:-

• Oversee the Company’s Singapore and China business operations
• Plan the Company's Chinese strategy, hiring and delegating authority to implement new policies and practices.
• Oversee specific departments in sales, marketing or finance and drive the respective division's China operation
• Other duties as assigned from time to time

Requirements

• Minimum degree with 6 years experience including 1-2 years of Supervisory experience
• Experience in overseas or China business development is an advantage
• Ability to read, write, and converse in Chinese will be an added advantage as liaising with our counterparts in China and Chinese customers.
• Ability to plan and organise

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Imagine how your ideas and expertise can change a patient’s life. Our Global Supply Chain team plays a central part in ensuring our products are delivered to patients with cardiovascular disease and critical care needs. You’ll partner cross-functionally with manufacturing operations and sales teams, delivering thoughtful solutions to complex challenges all while developing your knowledge of the medical device industry. Whether your work includes strategic inventory planning, labeling, warehouse management, material handling, or any of our other supply chain opportunities, you will be making a meaningful contribution to our team and to patients all over the world.

How you will make an impact:

• Develop protocols for, and implement, package design, packaging process validation, and package shelf life testing, as well as driving new packaging technologies and strategies to improve time to market and advance the technology of package engineering at Edwards
• Develop plans for moderately complex projects working closely with cross-functional team members and outside suppliers
• Validate packaging equipment and packaging manufacturing processes to determine appropriate sourcing, purchasing, installation planning and specifications
Identify and develop operations packaging projects (e.g., cost improvements, qualify new suppliers and product transfers)
• Design and optimize packaging for moderately complex projects, including new product launches and existing products throughout all stages of product development from concept to launch, including clinical trials, global and limited market releases, as well as key operations initiatives

• Other incidental duties assigned by Leadership

What you'll need (Required):
• Bachelor's Degree in Engineering or Scientific field with minimum of 6 years experience

What else we look for (Preferred):

• Good computer skills in usage of MS Office Suite; CAD experience preferred
• Good documentation, communication (e.g., written and verbal) and interpersonal relationship skills including consultative and relationship management skills
• Basic understanding of statistical techniques
• Previous experience working with lab/industrial equipment required
• Solid understanding and knowledge of principles, theories, and concepts relevant to Engineering
• Solid problem-solving, organizational, analytical and critical thinking skills
• Solid understanding of processes and equipment used in assigned work
• Knowledge of and adherence to Edwards Environmental Health and Safety and Quality guidelines as they relate to department clean room medical device manufacturing
• Strict attention to detail
• Ability to interact professionally with all organizational levels
• Ability to manage competing priorities in a fast paced environment
• Must be able to work in a team environment, including the ability to manage vendors and project stakeholders
• Ability to build productive internal/external working relationships
• Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control

Key Responsibilities:

• Oversee daily restaurant operations, ensuring exceptional service standards.
• Manage and train staff, fostering a positive and professional work environment.
• Develop and execute strategies to increase revenue and customer satisfaction.
• Monitor budgets, control costs, and optimize financial performance.
• Ensure compliance with health, safety, and hygiene regulations.
• Build strong relationships with customers and stakeholders.

What We’re Looking For:
✔ Proven experience as a General Manager or in a similar leadership role within the restaurant industry.
✔ Exceptional organizational and leadership skills.
✔ Strong business acumen with a focus on profitability and growth.
✔ Ability to inspire and motivate a diverse team.
✔ Fluency in English and Cantonese is a plus.

• Team based environment with work life balance
• Bi-yearly salary review and fast track career progression
• Attractive salary remuneration with individual/team incentives

Responsibilities

• Develop and maintain good relationship with new/existing clients and provide full recruitment support
• Perform research and understand clients and their industries well
• Source for suitable candidates via networking, social media, advertising and referrals
• Conduct interviews with candidates and assess their suitability based on client's requirement and needs
• Create profiling of the suitable candidates to be proposed to the engaged clients for consideration
• Provide professional advice to clients and candidates to manage the expectation
• Coordination of interviews arrangement between clients and candidates
• Conduct reference check on candidates on behalf of clients
• Coordinate and negotiate on salary offers on behalf of clients and candidates
• Perform post-recruitment follow up with clients and candidates
• Work closely with different teams to fulfill client's needs

Requirements

• Candidate must have at least 1 year of recruitment experience will have a distinct advantage
• Portfolio (by job functions basis) assigned will be determined on mutual agreement basis
• Candidate who is flexible, ability to multitask, adaptable to changes, willing to learn and improve, self-driven and a team player will have a distinct advantage

To apply, please kindly email your updated resume to [email protected].

We regret that only shortlisted candidates will be notified.

However, all applications will be updated to our resume bank for future opportunities.

EA Personnel Name: Chua Ming Teck

EA Personnel Registration Number: R1111105

EA License no.: 07C5771

You will be part of the Marketing and Communications team to plan and manage Marketing and Communications initiatives for Thomson Medical Group, Thomson Medical Pte Ltd and its associated subsidiaries.

Responsibilities:

• Uphold the corporate profile and branding of the organisation by building relations with key stakeholders, communications and/or media agencies to positively position the organisation.
• Ensure that the organisation's corporate identity elements are appropriately used within and outside of the organisation as well as seeking ways to enhance the brand.
• Support Media relations and communications agency to provide strategic counsel.
• Manage marketing communications and campaign activities for the organisation and assigned business units to reach audiences and stakeholders in an effective manner.
• Plan and execute Marketing Plans aimed at meeting the objectives of assigned business unit(s).
• Develop high-impact, integrative marketing solutions and communications strategies aligned with business goals and customer engagement.
• Collaborate with cross-functional teams including Marketing, IT, Finance, Hospital and Specialist Clinics stakeholders, and external partners and vendors.
• Measure and report performance of all marketing activities against goals (ROI and KPIs).
• Develop and execute a comprehensive social media strategy that aligns with the company’s overall marketing and business goals.
• Create, curate, and manage engaging content across all social media platforms, including written, visual, and video content.
• Monitor, analyze, and report on social media performance using analytics tools; provide insights and recommendations for improvement.
• Manage public facing feedback channel(s) responding to customer feedback in a timely fashion to uphold Thomson’s reputation.
• Manage daily tasks on partnership and vendor management.
• Manage assigned Business Units with day-to-day marketing and implementation duties.
• Support Group communications activities such as corporate presentations, factsheets, press releases, web material, financial and sustainability reports, that communicate the company’s positioning and strategies effectively to investors.
• Support ad-hoc Singapore or Group marketing and communication initiatives and events.
• Understand any other initiatives, new business or tasks as assigned by the HOD or supervisor.

Requirements:

• Bachelor Degree in Communication Studies, English, Journalism, Public Relations, Business (Marketing) or any related discipline.
• Grade A in English Language (GP or A-Levels).
• Minimum 2 years of relevant work experience in communications and/or marketing.
• Excellent command of the English language with strong writing, speaking and presentation skills.
• Strong project management skills.
• Strong understanding of social media platforms, including Meta, LinkedIn, TikTok, and YouTube.
• Proficiency in social media management and analytics tools (e.g., Hootsuite, Google Analytics).
• Creative thinker with a keen eye for design and aesthetics.
• Ability to analyse data and translate it into actionable insights.
• Experience with paid social media advertising and campaign management.
• Energetic, driven, adaptable, proactive and cope well when working under pressure and against tight timelines.
• Able to multi-task and adapt quickly to changes.
• Experience in the healthcare sector is desired, but not necessary.
• Experience with influencer marketing and partnerships, and/or knowledge of SEO and content marketing principles will provide an advantage.
• Graphic design or video editing skills will be beneficial.

At #TeamCPF, you’re not just joining a team; you are embracing a culture of excellence, collaboration, and meaningful impact. You will play a pivotal role in empowering over 4 million members to secure their retirement, healthcare, housing needs and better navigate life’s uncertainties.

We thrive on sharp minds and insightful decisions. Your ability to analyse and think critically isn't just valued; it's essential. Every choice you make contributes to our collective success.

Collaboration is our way of life. We believe in the power of effective partnerships and seamless communications across teams. Together, we amplify each other’s strengths and achieve remarkable results.

Our learning never stops. We encourage your inquisitiveness and courage to embrace new challenges head-on. Your agility, readiness to challenge conventions, embrace of data-driven strategies, dedication to learning and applying new skills fuels our innovation and progress.

At the core of everything we do lies a genuine desire to make a difference. We serve our community and support each other with compassion, empathy, and unwavering dedications. Every action we take is guided by a deep sense of purpose and a commitment to those we serve.

Join us at #TeamCPF! Together, let's redefine possibilities and leave a legacy that echoes for generations.

What you will be working on

Our Applications Development team drives the analysis, design, development, implementation, maintenance and enhancement of the Board’s application systems to support the delivery of key CPF schemes to the public.

In this role, you will:

• Gather, analyse business requirements and translate them into high-level use cases.
• Prepare workflows, develop technical specifications, and conduct feasibility studies.
• Prepare project plans and documentation according to standards and guidelines.
• Perform coding and provide systems support, including SIT, UAT, and participation in all phases of the Software Development Life Cycle.
• Provide user support through troubleshooting and timely resolution of any incidents encountered.
• Collaborate closely with different stakeholders to ensure project success.

What we are looking for

We value the diverse talents and experiences that each individual brings to the table. While mastery of every requirement may not be necessary, familiarity and expertise in some of the following areas will position you for success within this team.

• Avid programmer with relevant experience in Java. A broad full-stack experience will be an added advantage.
• Hands-on knowledge and experience in end-to-end Software Development Life Cycle, with the ability to manage the scope of requirements, review application design, and deliver cost-effective solutions to business users and external stakeholders.
• Possess strong technical knowledge in Java/J2EE for the design, development and maintenance of application systems.
• Demonstrates strong analytical, problem-solving and presentation skills.

The seniority of appointment and actual corporate job title will commensurate with individual work experiences.

Position is on 2-year full time contract directly under the payroll of CPF Board with potential for emplacement into permanent position.

What you can expect

Being part of #TeamCPF means embarking on a challenging and rewarding career in a progressive workplace that values productivity and growth. Here’s what awaits you:

• Opportunities to engage in a mix of formal and informal training, keeping your skills sharp in our ever-evolving technological landscape.
• Promotion opportunities based on your capability and on-the-job performance.
• A vibrant community of like-minded and friendly colleagues, where collaboration and creativity thrive.
• A hybrid work model that offers flexibility for remote work, subject to exigencies of service.
• Flexible dress code that empowers you to choose your appropriate outfit for the day.
• A comprehensive rewards package that includes annual leave, pro-family leave, medical and dental benefits, and access to recreational activities.

The successful candidate will handle a portfolio of clients consisting of private local and foreign companies in the provision of corporate secretarial services which includes:

· Attending to clients on routine corporate secretarial matters

· Incorporation of or striking-off of companies

· Preparing the necessary documents re AGM, EGM, board and shareholders’ minutes etc

· Advising on and ensuring compliance with statutory and regulatory provisions

· Being conversant in statutory filings with ACRA and other relevant authorities

· Maintaining necessary statutory records

· The ability to work independently or with minimal supervision

Requirements:

· Undertaken courses in statutory secretarial works, or equivalent qualifications

· Familiar with the Companies Act and related requirements

· Minimum 3 years corporate secretarial experience, desirable

· Proficiency in computer skills

Other Information:

· 5-day work week plus medical & hospitalisation benefits, etc.

· Attractive remuneration offered.

· Office is outside CBD near a MRT station

About the company

Steamship Mutual is a P&I insurance company, with 210 employees worldwide.  We have offices in London, Bermuda, Brazil, Cyprus, Greece, Hong Kong, Japan, and Singapore.

Overall Job Purpose: 

Responsibility for underwriting performance of assigned team, staff management, motivation, and development.  To provide underwriting, technical support, assist in the development and management of a profitable business according to the Company business plan. 

Key Responsibilities:

• Responsibility for underwriting Members in Southeast Asia, Japan, and Australasia.
• Manage the development of the business within assigned areas of responsibility and identify areas of additional service that will add value to the Member/Club relationship within agreed parameters of existing and potential business.
• Handle underwriting tasks in line with company procedures.
• To initiate loss prevention action where necessary.
• Produce required Management Reports as necessary.
• To operate effective risk management and credit controls.
• For implementation of Underwriting policy within authorised parameters.
• Provide effective communication of underwriting issues within the assigned underwriting team. To allocate monitoring and supervision of underwriting work to ensure that service levels are met.
• Ensure all members of the assigned underwriting team adhere to company wide operating procedures.
• Assist and help to develop team knowledge and skills – CPD.
• Conduct annual appraisals of direct reports (with Head of Underwriting for Syndicate)
• Assist the Managing Director for Asia Pacific, Head of Underwriting, and Chief Commercial Officer in identifying and planning business targets and to execute on the same, building the book of business in line with the Company aims.
• Liaise closely with existing Members, prospective targets, and the broking community in advancing the Company aims.
• Encourage and support an environment where a process of continuous improvement can flourish and foster the Company culture.
• Ensure that all files confidential records, are maintained in accordance with company policy.
• Attend training and to develop relevant knowledge and skills.
• Travel will be required as necessary both regionally and to our global office network.
• Representation at industry events and speaking requirements where necessary.

Person Specification:  

•  Proven Underwriting management experience gained from working at another P&I Club and/or marine insurer, marine insurance broker or shipowner.
• The ability to mentor and inspire team members, including the ability to develop underwriting expertise, training, and development.
• Outstanding communication skills, including negotiating, presenting, and reporting (written and verbal)
• You will be a thought leader with the ability to acquire new business, develop existing business relationships both internally and externally.
• Be aware of current market issues, well-connected and able to build relationships with brokers and Members.
• Degree educated.
• Eligibility to work in Singapore preferred or alternatively a willingness to relocate.
• Proactive and able to use own initiative. 

• Joining our collaborative, supportive and friendly working environment, you will enjoy a rewarding career with the opportunity to build on your existing skills and knowledge.
• We offer great work life balance initiatives, including competitive hybrid working policy.
• Clear and transparent career pathway – offering you continued support with enhancing your skills and creating employment development opportunities.
• We offer free educational access to the Protection & Indemnity Qualification, created by the International Group of P&I Clubs.
• An attractive benefits package which includes private healthcare and a competitive wellbeing subsidy,

Company Values

Mutuality ensuring fairness amongst Club Members

Integrity upholding high ethical, legal, and regulatory standards

Safety and Sustainability contributing to safety of life at sea and the preservation of the environment

Transparency building strong relationships based on trust and open communication

Excellence enabling our people to realise their full potential as team members, industry experts, leaders, and managers

Collaborative embracing flexibility, diversity, and inclusivity

**Steamship Insurance Management Services Ltd is committed to providing a great service to all our members. We pride ourselves on offering a people-centred culture that provides mutual respect and support for all our staff and we welcome and encourage you to apply**

• Overseeing the customer services teams
• Training and managing Customer Service Assistants and Representatives
• On-boarding and training new employees
• Setting customer satisfaction targets and working with the team to meet targets consistently
• Interacting with customers daily by answering their questions and directing them to the appropriate service for their needs
• Creating customer loyalty programs to increase revenue and improve client retention
• Establishing customer service policies and procedures
• Staying updated on developments in the customer services field