Job Description

Oversee and effectively maintain the M&E systems and supervise the M&E team in carrying out duties

Ensure all projects, preventive maintenance works and SOPs are carried out in excellent quality within the schedule timeline and budget

Perform site planning, coordination and inspection that related to M&E and facilities

Responsible in preparing tender specification & post contract and renovation projects

Oversee and effectively maintain the M&E systems. Analyse faults speedily and recommend holistic, sustainable and cost-effective solutions to the client

Ensure accurate records and progress reports is prepared on timely manner

Ensure proper arrangement of site organization and workforce management

Conduct regular meetings with FM teams, clients, consultants and subcontractors

Liaise with the equipment vendors at a technical and professional manner so that equipment faults escalation can be resolved within the shortest possible time

Ensure the operation teams comply with client & regulatory requirements.

Any other ad-hoc duties as assigned

Requirements

Experience in related ACMV, and Electrical or equivalent.

Minimum Diploma/Degree holder in Mechanical Engineering, Electrical Engineering, ACMV or equivalent.

Possess strong analytical and organizational skills with the ability to work independently

Proficiency in MS Office.

Ability to work under pressure in a complex environment.

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

· Be able to sell all products at the store which include meats, wines, cheese and gourmet items.

· Manage the upload, inventory and descriptions of 3rd party platforms like GrabMart, Deliveroo, etc as well our own Shopify website.

· Able to execute basic meat cutting including portioning and slicing.

· Able to learn and use the inventory control system and stock checking of meats upon arrival.

· To be responsible for organising and coordinating the deliveries for customers and businesses for both our retail and wholesale orders.

· To be able to independently reorder from our suppliers when our inventory levels are low and to look for new or replacement items from our suppliers.

· Able to follow SOPs and production standards of the company.

· Create effective displays for meat, poultry and seafood and other related merchandise in the gourmet shop.

· Confident to sell to clients and be comfortable with having a sales target that is matched with daily sales incentives.

· To look for new ways to touch base and soft sell to customers through digital methods (whatsapp, emails or phone calls). Also to be responsible in doing service recovery when required.

· For admin work to start with helping to create, file and organise the documents (invoices, etc) for the accountants. Also to assist in the calculations for commission payments to related parties.

· Send system generated SOAs to customers and follow up on receipt of payments.

· As you progress, will look for more assistance in coming out with marketing promotions and coordinating with our external service providers in conjunction with the rest of the team.

· There will be additional sales incentives (daily or monthly). Will need your assistance in tracking and galvanising the team towards achieving these goals.

· Planning together with the owners on key high sales months like Christmas, Chinese New Year and etc and coordinating with the external service providers.

Position Summary:

The Senior AV Service Engineer is responsible for providing technical support, data collection, coordinating maintenance and operation activities to ensure the optimal operation of autonomous vehicles.

Key Responsibilities:

Level 1 Troubleshooting and Technical Support:

• Provide on-site Level 1 troubleshooting support (when activated) and debugging for technical issues encountered. Work with Level 2 support to identify, diagnose, and resolve basic configurations concerns, or minor hardware malfunctions.
• Collaborate with specialized teams or senior engineers to escalate complex issues beyond Level 1 for further analysis and resolution.
• Offer comprehensive customer support by resolving queries, providing technical assistance, and ensuring customer satisfaction.

Data Collection and Analysis:

• Execute routine data collection processes from data loggers, onboard sensors, software systems, diagnostic tools and feedback forms
• Analyze collected data to identify performance patterns, trends, and potential areas for optimization or preventive maintenance

Maintenance Coordination:

• Conduct and facilitate regular inspections, diagnostic tests, and scheduled maintenance for all vehicle assets including on-board equipment to ensure optimal functionality and safety.
• Develop maintenance schedules, ensuring adherence to protocols and manufacturer's guidelines for regular inspections, software updates, and component replacements.

Documentation and Reporting:

• Maintain meticulous records of Level 1 troubleshooting procedures, data collection findings, and maintenance activities performed on the buses.
• Generate detailed reports outlining identified issues, recommended solutions, and actions taken for each maintenance task or diagnostic analysis.

Operational Coordination:

• Coordinate operational activities including scheduling, resource allocation, and route optimization for the AV fleet.
• Collaborate with engineering, operations, and management teams to facilitate coordination between technical tasks and operational requirements.
• Propose and implement improvements to enhance operational efficiency, reliability, and customer satisfaction.

Any other additional duties not listed above but deemed appropriate for product and operations support by project basis.

Qualifications:

• Minimally a diploma in relevant Engineering field with equivalent work experience, with a focus on mechatronics preferred
• Familiarity with Unix (Ubuntu) environment
• Good understanding of Class 4 autonomous buses equipped with SAE Level 4 autonomy, including sensor technology, control systems, and software.
• Proficiency in Level 1 troubleshooting, data collection methodologies, and coordination of maintenance activities for Class 3 and 4 vehicles and electronics equipment
• Excellent communication skills and the ability to collaborate effectively with technical teams and stakeholders.
• Dedication to meticulous documentation and reporting practices.
• A Class 3/4 driving license will be an added advantage.

Experience:

• 3-5 years of hands-on experience in service engineering, technical support and/or operations coordination. Prior experience related to Class 3 and 4 vehicles will be an advantage.

About Us:

Founded in 2017, Achievers Dream Learning Centre is a renowned Science and Chemistry Specialist Tuition Centre dedicated to helping students excel academically. Our NEA-approved Chemistry Laboratory, coupled with innovative teaching methods, has revolutionized the educational experience, fostering academic success for many students.

Job Opportunity:

We are excited to invite applications for the role of Admin Manager. This leadership position is essential for managing administrative operations, leading staff, and implementing strategic initiatives to enhance enrolment processes and overall Centre performance.

Key Responsibilities:

• Front Desk Operations: Lead the front desk team to ensure a professional and welcoming environment for all visitors. Oversee tasks including student registration, managing walk-ins, and addressing parent inquiries.
• Sales and Enrolment Management: Develop and execute strategies to attract and enrol new students. Engage with prospective families through various channels (phone, email, events) and provide detailed information on our programs. Manage the enrolment process, from registration to payment and scheduling.
• Centre Management: Oversee the Centre's daily operations, including staff scheduling, cleanliness, orderliness, and supply management. Implement and monitor operational policies and procedures.
• Team Leadership and Development: Manage and support administrative and front desk staff. Conduct probationary and performance reviews, provide feedback, and offer opportunities for professional growth. Train new staff on Centre procedures, systems, and best practices. Foster a positive work environment by encouraging and motivating staff.
• Customer Relationship Management: Build and maintain strong relationships with parents and guardians. Address their inquiries and concerns promptly and professionally, serving as the primary contact throughout their child's enrolment.
• Administrative Support: Oversee class scheduling, student record management, and report preparation. Coordinate with teaching staff to ensure smooth class operations and effective parent communication regarding student progress.
• Financial Oversight: Manage financial aspects related to enrolment and operations, including monitoring and reconciling payments, processing refunds, and overseeing budgetary considerations.
• Reporting and Analysis: Provide regular updates to the Centre Manager on operational issues, performance metrics, and staff performance. Analyze data to identify trends and opportunities for improvement.
• Collaboration: Work closely with the Teaching & Curriculum Team to ensure high-quality education and support. Promote teamwork and effective communication within the Centre.

Our Team Culture Code:

At Achievers Dream Learning Centre, we pride ourselves on a vibrant and dynamic workforce. Our team is a dynamic mix of individuals from various backgrounds and corners of the globe. We are committed to fostering a culture of support, trust, and inclusivity, regardless of where our team members are in their life journey. We believe that life is not just about work—while we solve problems together, we also celebrate personal and professional milestones and enjoy having fun as a team.

One of our favourite team traditions is sharing a meal together, complete with a cup of bubble tea in hand. It’s our way of coming together, enjoying good food, and making the most of our day. After all, with food in our bellies and a smile on our faces, we're ready to tackle any challenge and conquer the day!

We abhor office politics and drama, and we do not tolerate disrespectful behaviour towards anyone. We are committed to maintaining a safe and respectful work environment for our staff. This includes protecting our team from any verbal abuse or inappropriate behaviour from parents.

We find delight in team members who bring a collaborative spirit, a problem-solving mindset, and a passion for learning. A pleasant demeanour and an open attitude to learning are essential for building strong, long-term working relationships.

Requirements:

• Diploma or Bachelor’s degree in Business Administration, Education, or a related field.
• Proven experience in administrative and managerial roles, preferably in the education sector.
• Strong organizational skills with attention to detail and the ability to manage multiple tasks effectively.
• Excellent leadership, communication, and interpersonal skills with a customer-focused approach.
• Proficiency in MS Office and enrolment management software.
• Ability to work independently and collaboratively in a fast-paced environment.

Work Locations and Timings:

• Travel between our locations (Bukit Timah, Lorong Chuan, Kembangan) as per the roster schedule.
• Commitment to a work schedule of 3 weekdays and 2 weekends.

Why Join Us?

Be part of a dedicated team that values both professional excellence and personal well-being. If you are enthusiastic about making a meaningful impact and align with our team culture, we invite you to apply for the Admin Manager position today!

To Apply:

Please submit your updated resume and a cover letter detailing your relevant experience and why you are the ideal candidate for this role.

We look forward to welcoming you to our team!

• Maintains supplies by checking stock; anticipating needs; placing orders; verifying receipt.
• Prepares hair for styling by analyzing hair condition; shampooing and treating hair.
• Conditions hair and scalp by applying treatments.
• Plans desired effect by studying facial features; examining potential styles; conferring with customer; making recommendations.
• Produces desired effect by arranging, shaping, curling, cutting, trimming, setting, bleaching, dyeing, and tinting hair.
• Maintains quality service by following organization standards.
• Maintains safe and healthy conditions by following organization standards and legal regulations.
• Obtains revenue by recording or collecting charges.
• Maintains technical knowledge by attending educational workshops; reviewing publications.
• Contributes to team effort by accomplishing related results as needed. Skills/Qualifications: Listening, Supply Management, Analyzing Information , Customer Focus, Client Relationships, Organization, Creativity, Attention to Detail, Confidentiality, Professionalism, Verbal Communication
• Must be aware of CASE requirements and following accordingly to the prevailing standards

At REACH Senior Service, our core belief is every senior is valuable and able to live life to their fullest potential. At our Senior Centre Centre, we aim to build a community of care for seniors residing in Bukit Panjang by providing daycare and physiotherapy services to meet their physical and mental needs.

JOIN US and be part of a team that contributes to building a community of seniors that improves mutual social cohesion, empowers the seniors, and maintains their health and mental wellness.

You are responsible for the clinical safety and well-being of all clients in the centre as well as the care environment. You will oversee and supervise the performance of tasks in care plans by care team members and provides input in developing and reviewing care plans with the social service and/or healthcare professionals. The supervision includes the administration, daily operations, and maintenance of the care environment and provides advice on measures to ensure clients observe house rules as well as mitigate risk to the elders.

You are also the primary assessor for admissions and referrals to the Senior Care Centre and the primary reviewer for care plans proposed by the care team and the rehab team.

Key Responsibilities:

· Assist in the efficient day-to-day operations of the centre, ensuring adherence to SOPs and policies, as well as relevant statutory requirements.

· Responsible for the preparation of MOH inspection, audits and licensing.

· Ensure clients’ welfare and safety through risk management.

· Perform intake assessment for all referrals and manage caregivers on admission procedures.

· Assist clients with financial aid applications and support schemes.

· Identify and implement operational improvements.

· Ensure efficient administration, compliance with regulations, and adherence to internal controls.

· Lead and supervise staff, ensure proper scheduling, and conduct regular meetings.

· Oversee staff development, training plans, and performance reviews.

· To liaise and maintain a positive network and relationship with stakeholders.

Requirements

· Possess a degree in social work.

· Minimum 3 years of relevant experience in managing a centre or facility

· Fully conversant in English and Mandarin, or any 2nd and 3rd language will be an advantage due to clients being seniors.

· Good communication, interpersonal and organisational skills

· Outgoing, energetic, self-motivated independent worker

· Proficient in the use of Microsoft Office Application

· Must be a good team-player, with a passion to work with seniors

· Only Singaporeans

Benefits:

• Basic Salary up to $3,500 with yearly increment based on performance.
• Working day per week: 5 days (1 day weekday off & 1 day weekend off)
• Working Timing: Weekday: 8am to 6pm / 9am to 7pm (Depending on roster) | Weekend: 8am to 5pm/ 9am to 6pm (Depending on roster)

Job Description:

This is a full time role for a Retail Assistant Manager located in Clementi. Our client is one of Singapore's largest nurseries and you will be responsible for supporting the store manager with daily operations such as handling cash, managing security protocols, and ensuring team adherence to company policies. A key focus is on delivering exceptional customer service and resolving any complaints to maintain high satisfaction. The position also requires assisting in sales strategy implementation, monitoring performance, and contributing to budget planning for profitability. Additionally, it includes overseeing inventory management, analyzing product movement to optimize stock levels, leading staff through training and supervision, and maintaining visual merchandising standards. The role also involves collaborating on marketing efforts to boost sales through promotions and events.

Qualifications:

• Diploma in Retail Management, Business Administration, or a related field.
• 2-4 years of experience in retail management, preferably in the FMCG industry.
• Good understanding of the retail environment and industry.
• Ability to multitask and manage multiple projects simultaneously

Job Description

We are seeking a highly motivated and experienced Senior Executive to oversee and manage the operations of our eCommerce platform. The ideal candidate will be responsible for driving sales growth, ensuring stock availability, managing pricing and listings, enhancing content, improving listing ranking, and optimizing onsite visibility. This role also involves order management, fulfilment, and after-sales service, as well as the development and execution of effective eCommerce strategies and marketing campaigns.

Details of the key responsibilities as follow:

1. Drive online sales performance and optimize product offerings through data analysis.

2. Maintain accurate stock levels to meet demand.

3. Implement competitive pricing strategies and manage product listings to enhance visibility.

4. Improve content for product listings to boost ranking and visibility using SEO best practices.

5. Enhance user experience and increase traffic through data-driven optimization of site navigation and product placement.

6. Ensure timely order fulfilment and optimize shipping processes in coordination with logistics partners.

7. Manage customer inquiries, returns, and refunds to enhance customer satisfaction and retention.

8. Develop and propose strategies for sales growth and market expansion, supported by market research.

9. Plan and execute online marketing campaigns, aligning them with overall business goals.

10. Prepare performance reports and provide insights for continuous improvement based on data analysis.

11. Perform any additional tasks assigned by the company.

Job Requirements

1. 2-3 years of proven experience in ecommerce management and customer service

2. Proficient with ecommerce performance metrics and system

3. Ability to work independently as well as collaboratively in a fast-paced environment

Salary Package

Basic ($2500 to $3200 depending on skills and working experiences) + Incentives + Variable bonus

Staff Welfare

Up to 18 days of annual leave + More than $500 medical and wellness benefits + Staff purchase with a minimum discount of 50% + $200 birthday voucher + Lunch provided

Kindly provide your last/current drawn, expected salary and availability in your resume/CV

At REACH Senior Service, our core belief is every senior is valuable and able to live life to their fullest potential. The aim for our Senior Centre is to build a community of seniors that improves mutual social cohesion, empowers seniors and maintains their health and mental wellness.

JOIN US and be part of a team who contributes to the positive aging of the seniors as they age meaningfully and healthily. Whether you are an experienced professional or just starting your career, if you are seeking a rewarding opportunity to be part of something bigger than yourself, we invite you to apply today.

We are looking for a passionate Programme Executive to plan and coordinate the day-to-day programme. guide volunteers to carry out the programme activities, work with other organisations to execute programmes, manage communications and feedback from stakeholders, as well as conduct outreach activities to other organisations and the community.

Key Responsibilities:

· Plan, develop and manage engagement programmes (workshops, educational talks, festive events, etc.) to be held at designated neighbourhood touchpoints for Seniors.

· Allocate appropriate resources, recruitment of seniors / volunteers / partners for the programmes, and to plan and execute publicity for such events.

· Supervise and train volunteers / partners in the running of approved programmes and provide administrative support to volunteers / partners involved.

· Monitor seniors' health and wellness, make referrals to appropriate agencies, and conduct home or hospital visits.

· Manage the AAS (Alert Alarm System), SC phone and its maintenance.

· Provide support for seniors, including health monitoring and communication with next of kin.

· Conduct community outreach within the vicinity of the service area and perform needs assessment to ascertain service needs and gaps of the senior residents.

Requirements

· Possess Higher Diploma or Diploma in Gerontology, ITE NITEC in Community Care and Social Services, or Diploma in Social Enterprise/Entrepreneurship

· Ability to train volunteers to facilitate creative arts / baking / cooking / singing / music instruments / florist / live streaming in senior programmes.

· Ability to host or deliver programmes in front of a crowd of 10 – 80 seniors is a must.

· Familiarity with live-stream or data-entry and administration is preferred.

· Experience in social services not necessary

· Fully conversant and able to translate in Malay / Mandarin and English, ability to converse in Hokkien / Teochew will be a bonus, due to clients being seniors.

· Must be a good team-player, with a passion to work with seniors.

· Good communication and interpersonal skills

· Has a strong passion in outreach and community work with seniors

· Only Singaporeans

Duties & Responsibilities:

• Responsible for the bidding information collection work
• Prepare all bill of quantity for the whole project and vendor report
• Prepare monthly progress report and progress claim to Consultant
• Call for supplier/subcontractor quotation and compare with tender details
• Verify subcontractors’ and suppliers’ claim and prepare interim payment certificate
• Responsible for the quality/accordance to the specification of the works
• Check all new drawings for variations works
• Responsible for collecting, sorting and checking of bidding calculation of quantities
• Organize subcontract price and negotiations
• Compile bidding quotations and submit to department manager to review
• Perform all other duties or tasks as assigned by immediate superiors.

Requirements:

• Diploma in Quantity Surveying or equivalent.
• Minimum 3 years relevant experience in Singapore construction, preferably with PUB.
• Proficient in MS Office.
• Experience in Pipeline services.
• Able to work independently with minimum guidance and under pressure to meet tight deadlines.

• Hire and train beauticians, as needed
• Organize employees’ shifts, considering peak times and seasonality
• Order beauty products, like creams and essential oils and replenish stock
• Arrange for regular maintenance services for all equipment
• Apply hygiene practices across all beauty stations
• Ensure all beauty treatments meet high quality standards
• Maintain staff records, including salaries and working schedules
• Promote services, products and discounts on social media

Beauty Leadership Trainee – Future Branch Manager & Trainer Path

Are you passionate about beauty and ready to start a fulfilling career in the industry? Join us as a Beauty Leadership Trainee and embark on a growth-oriented path designed to take you from a Beauty Assistant role to a future Branch Manager and Beauty Trainer within our company. No prior experience is required, though some background in beauty or service is a bonus!

Role Responsibilities:

• Treatment Services: Perform specialized beauty treatments including scar and stretch mark repair, Pink Glow treatment, lash lift, and teeth whitening for clients.
• Client Care: Provide simple reception services to ensure clients feel welcomed and comfortable.

What We Offer:

• In-Depth Training: Personally guided training by our founder. You’ll learn professional beauty techniques and essential soft skills like effective communication, grooming, and personal image.
• Clear Career Progression: This role is designed for those looking to grow into a branch management or training position.
• Work Schedule: 5.5-day work week with one weekend and one weekday off.
• Annual Leave: 10 days annual leave to support your work-life balance.
• No Sales Required: Focus solely on providing exceptional client care and perfecting your skills.
• Breaks and Allowances: Daily lunch break and a dinner allowance.
• Performance Bonus: Recognizing and rewarding your hard work and dedication.

Location:

5min walk from Beauty World MRT station

If you’re passionate about beauty, eager to learn, and excited about a long-term career, we’d love to have you grow with us!

Join Our Growing Team!

The SKYLINK Group is a premier all-in-one mobility solution provider for retail sales of passenger cars and commercial vehicles, all vehicle leasing, Motor insurance, credit Hire Purchase financing, Motor workshop with full capacity of MRO (Maintenance, Repair and Overhaul) services, and vehicle body engineering works for all commercial and passenger vehicles.

Since 2017, SKYLINK Group has been rapidly expanding its offerings and fleet. We have served over 5,000 corporate customers including major industry leaders in logistics, distribution, F&B, marine, construction, sanitation, and government services.

With a commitment to fleet modernization, we have expanded our offerings to EV and Hybrid vehicles, and continuously aspire to provide greater value to our customers.

Be a part of the SKYLINK family and kick-start your career growth and progression in the mobility space today.

Job Description:

• Maintain, review and implement financial and accounting policies to ensure compliance with company's policies and good governance, practice and standard.
• Perform analysis and provide accounting and other financial information in a timely manner to the management team for decision-making.
• Prepare and monitor daily cash flow planning, forecast and movement, and manage cash flow, ensuring sufficient liquidity to meet operating requirements.
• Reviews financial statements, reconciliations, discrepancy findings and journal entries to ensure completeness, accuracy and compliance.
• Combine quantitative and qualitative data & information and to provide suggestion to senior management to enhance operational control.
• Prepare and present monthly, quarterly, and annual financial reports, highlighting key insights on revenue, expenses, and profitability.
• Conduct variance on financial performance, identifying areas for improvement and cost optimization.
• Oversee cost control processes specific to the automotive industry, including managing costs related to vehicle inventory, parts, and repairs.
• Monitor operation flow and process, and work closely with operations to ensure optimal inventory and fleet management.
• Oversee receivables, payables, and credit management, implementing strategies to reduce credit risks and optimize cash flow.
• Ensure adherence to all financial regulations, tax requirements, and automotive industry standards.
• Coordinate internal and external audits, preparing necessary documentation and managing audit findings.
• Provide training and professional development opportunities, ensuring team alignment with financial best practices and industry trends.

Job Requirements:

• Bachelor’s Degree in Finance or Accounting, or equivalent professional qualification (Chartered Accountant is a must)
• Prior experience in handling cash flow management across multiple entities and knowledge of US GAAP is preferred.
• 5+ years of experience in finance, with at least 3 years in managerial role within the automotive or a related industry.
• Strong knowledge of budgeting, and cost control principles in the automotive sector.
• Proficiency in MS Excel.
• Excellent analytical, organizational, and leadership skills.
• Strong interpersonal skills, a team-oriented approach, and experience in managing stakeholder relationship.

As the Senior Manager/Assistant Director, Integrated Office, you will lead the planning, implementation and continuous improvement of the Integrated Operations Centre (IOC) for Health and Social Care Division and scale up the various functions for the entire organisation in SLEC.

Responsibilities:

1. Support the Mission and Vision of SLEC

a. Be committed to SLEC’s mission and vision and support SLEC’s growth goals and strives to fulfil our strategic mandate.

2. Superior Situation Awareness and Resource Management

a. Enable the IOC to possess superior situational awareness of all capacities and utilization/efficiency rates of all facility and manpower resources across all service lines and services for SLEC on a daily basis.

b. Create business intelligence/analytics with the preparation of Dashboards and Key Performance Indicators (KPIs), which includes Wait Times for Admission, utilisation rates of facilities, efficiencies of staff and etc.

c. Drive performance management with the measurement of performance gaps and recommend improvement opportunities.

d. Collaborate with various HODs of Services/Divisions to improve efficiencies and utilisation rates of all manpower resources and facilities.

e. Liaise with HODs of Services and Centres in possible cross-deployment of manpower resources when minimum headcount/manning situations are breached.

3. Contact Centre Operations

a. Coach and manage Contact Centre Agents to ensure they deliver class-leading service quality which results in high client satisfaction scores and Net Promoter Scores (NPS).

4. Incident Reporting and Management

a. Classify, report and manage incidents using Incident Reporting matrix and protocols.

b. Alert all relevant stakeholders and senior management promptly on major incidents.

c. Facilitate After Action Reviews (AARs) after each incident with relevant stakeholders and share learnings with senior management and colleagues.

5. Care Integration

a. Harnessing technologies, collaborate with HODs to generate a 360 view of each client.

b. Collaborate with relevant HODs and facilitate the formulation of integrated and standardised care plans across various Services and facilities.

c. Facilitate the planning, development and standardisation of care plans which are outcome and evidenced based.

6. Operations Excellence

a. Assist in the formulation in the Operations Excellence Framework.

b. Map and standardise key processes across Services and facilities (including, Admission, Assessment, Financial Counselling, Care Delivery, Billing, and etc).

c. Identify improvement opportunities and work with HODs and Kaizen/Lean Champions to reduce waste, add value and improve efficiencies.

d. Collaborate with HODs to ensure compliance with Standard Work and embark on PDCA/PDSA cycles as part of the continuous improvement effort.

7. Service Excellence

a. Assist in the formulation of the Service Excellence Framework.

b. Champion the Voice of our Customers (VOC), with a holistic plan to engage, understand and improve the Satisfaction and Net Promoter Scores (NPS) of all Centres and Services.

c. Assist in the implementation of building blocks of the Service Excellence Framework. These include including the following:

i. Service Charter/Vision

ii. Service Transaction Maps (STMs)

iii. Service Measures and Metrics

iv. Service Benchmarking

v. Training and Development

vi. Rewards and Recognition, including Role Modelling

vii. Service Culture

Requirements:

1. Education and Credentials

a. Minimum bachelor’s degree in healthcare administration, business administration or relevant field.

b. Minimum 5 years experience in resource management and supervision in frontline operations.

c. Experience in healthcare/social services sector will be advantageous.

2. Job Requirements

a. Deep knowledge of healthcare service and business models, organization and operations, exposure to community health and innovation.

b. Demonstrates strategic thinking abilities.

c. Excellent problem-solving skills with strong conceptual, highly structured, and analytical capabilities to deal with ambiguities.

d. Committed, self-motivated and action-oriented personality with strong ownership to drive business performance and the success of strategy development and implementation.

e. Ability to work independently across different business units and staff levels.

f. Experience working with internal and external stakeholders.

3. Technical Skills

a. Kaizen/Lean trained with practical experience in mapping and standardizing processes.

b. Prepare Work Instructions/SOPs and Workflows for enterprise-wide implementation.

c. Experienced in managing external clients’ feedback, incident management and generating Dashboards/Reports for Leadership Team’s review.

d. Experienced in the planning and implementation of new systems/technologies enterprise-wide.

e. Strong team player with good collaboration skills with multiple internal and external stakeholders.

f. Self-driven and pro-active with high capacity in managing multiple projects/assignments simultaneously.

Proficient in the use of Microsoft Office applications.

Autism Association (Singapore) or AA(S), is a Social Service Agency dedicated to supporting and serving individuals with autism to maximise their potential, helping them lead meaningful and quality lives in society

Working as a team from different professional background, we work interdependently to provide the best evidence-informed practices that we know so that quality education can be provided through an autism focused curriculum, competent staff, and strong family collaboration.

Your Impact and Contribution

You will be responsible for the Finance and Accounting function of Autism Association Singapore in the following areas:

• Responsible for timely closing of monthly/yearly financial accounts, preparation of financial statements for centres and HQ.

• Responsible for accounting processes and tasks (include AP & AR, GL, fixed assets management, donation management, accounts reconciliation, over & under funding computation, journals, audit schedules preparation, grant management, GST computation & filing, Cash management, Fixed deposit management, Maintenance of master data for AP in SAP etc.)

• Coordinate and liaise with internal parties for school, centres and head quarters

• Support annual audit, forecasting and budgeting exercise

• Coordinate and liaise with external parties like external auditors, funding agencies where required

• Support and ensure compliance with all finance filing requirements, special audits, procedures and forms – internal and funding agencies

• Support in new processes and system implementation when required

• Support in ensuring strong internal control and corporate governance are in place and give recommendation as necessary

• Other duties as assigned by Finance Manager

Qualifications and Requirements:

· Degree/Diploma in Accountancy, Finance or its equivalent

Skills/Pre-requisite

· Well-versed in MS office, especially MS Excel and Word

· Working and hands on knowledge of SAP (preferred)

· A self-starter who is able to plan, organize and take initiative to meet job objectives and deadlines independently.

· Meticulous, like details and can handle full set of accounts

· Can-do attitude, driven and passionate about work

· Strong verbal and written communication skills

we are looking for compassionate and dedicated preschool teacher to join our team, The ideal candidate will have a passaion for early childhood education, excellent communication skills, and the ability to create a safe , nuturing and stimulation leaning environment for young children.

You will be require to be responsible for planning and implementing a programme that support children development.

The Senior Member Services Associate is the first point of contact for members and guests of the Club, both in-person and over the phone. This role requires a blend of friendliness, professionalism, and efficiency to ensure a positive and memorable first impression. The Associate will be responsible for greeting and welcoming members and guests, addressing their queries, providing information, and maintaining accurate records.

Thus, the primary role of a Member Services Associate is to present the organisation in the best possible manner.

Key Responsibilities but not limited to:

Greeting and Welcoming:

• Warmly greet and welcome members and guests upon arrival or during phone interactions.
• Provide a friendly and professional first impression of the Club.

Customer Service:

• Answer inquiries in a knowledgeable and courteous manner.
• Provide accurate information about Club facilities, services, and events.
• Assist with special requests and ensure customer satisfaction.

Record Keeping:

• Maintain and update member records and ensure accuracy.
• Handle and process payments efficiently and accurately.

Communication:

• Communicate effectively with members, guests, and other staff members.
• Ensure clear and concise information is relayed during interactions.

Problem Solving:

• Address and resolve member and guest concerns promptly and professionally.
• Escalate issues to the appropriate department or manager when necessary.

Administrative Duties:

• Perform general administrative tasks such as filing, data entry, and guest registration and etc.
• Assist with other duties as required to support the Member Services team.

Guest Room Reservations Management:

• Handle and process room reservations accurately and efficiently via phone, email, or in-person.
• Update reservation systems with booking details, changes, and cancellations.
• Confirm reservation details with guests and provide necessary information regarding check-in/check-out times and policies.

Arrival Coordination:

• Prepare for guest arrivals by ensuring that rooms are ready and meet quality standards.
• Greet guests upon arrival, check them in, and provide key information about the room and facilities.
• Address any special requests or requirements before or upon arrival.

Departure Procedures:

• Facilitate smooth check-out processes, including handling payments and reviewing guest bills.
• Address any concerns or issues raised during departure and ensure that all charges are accurate.
• Conduct final room inspections to ensure cleanliness and readiness for the next guest.

Join Our Team and Enjoy Fantastic Benefits!

Join a dynamic professional dry-cleaning & laundry company!

If you are passionate about meeting people, enthusiastic with a pleasing personality, we want YOU!

Your key responsibilities include:

• Managing and engaging our clients.
• Building up our customer base.
• Assist with taking orders/bookings for our services.
• Handling sales enquiries over the phone or via email.
• Handle, process and manage quotations and invoicing.
• Handle customer enquiries and complaints.
• Manage the customer service team.
• Actively support operations in meeting client needs and requests.
• Provide excellent customer service to meet the needs of the clients.
• Work closely with operations team to ensure smooth running of the business.

Requirements:

• Only Singaporeans/PR need apply
• Good command of English, Mandarin speaking is a bonus (as need to speak with Mandarin client speaking)
• Good communication skills
• Good leadership skills
• Pleasant, enthusiastic and engaging
• Polite and patient
• PC literate, comfortable with MS Office
• Good with the various social media platforms

Job benefits:

• Attractive salary package
• Sales incentives
• Medical & insurance benefits
• Annual & medical leaves
• Career growth development

Working hours:

• 5 days + alternate Saturdays
• Off on Sundays and Public Holidays

We are looking for a dedicated application manager to join our IT department and take over the supervision of our network and software applications. The responsibilities of the application manager include identifying the best applications for the business's needs, installing the software, and upgrading and repairing the software as needed.

To be successful as an application manager, you should have a strong working knowledge of computer networking and administration, as well as expertise with computer troubleshooting. Ultimately, a top-notch application manager should have excellent technical skills, attention to detail, and the ability to adhere to deadlines.

Application Manager Responsibilities:

• Analyzing business operations and the business's computer systems and determining which software applications could improve efficiency.
• Making recommendations on whether to upgrade the existing systems or install new ones.
• Leading teams of IT specialists in the implementation and upgrading of network hardware and software.
• Monitoring the roll-out of new software applications to ensure there are no problems.
• Troubleshooting and resolving any problems with business application software.
• Creating and overseeing protocols and procedures for the use of any new software applications.
• Training employees on the use of any new software applications and maintaining a good work atmosphere.
• Managing local area networks, installing and maintaining routers, generating email addresses, and creating passwords and backups.
• Creating, executing, and maintaining company databases.
• Maintaining up-to-knowledge of the latest software developments.

Application Manager Requirements:

• A bachelor's or graduate's degree in programming, computer engineering, computer science, or a related field.
• Experience working as a junior IT specialist.
• Broad working knowledge of computer networking, installation, and administration.
• Experience with database management and project management.
• Excellent technical skills.
• Expertise in troubleshooting viruses and other computer problems.
• The ability to remain up-to-date with the latest software developments.
• Strong leadership, management, and customer service skills.
• Great analytical, problem-solving, and communication skills.
• The ability to handle stressful situations.

We are looking for Sales Manager to join our fast growing organization under Sales & Marketing team.

Job Description:

• Develop and implement sales plans and strategies aligned with company goals.
• Research and analyze market trends and competition to identify opportunities for growth.
• Set sales targets, forecast sales volumes and monitor performance.
• Build and maintain relationships with key clients and stakeholders.
• Address client inquiries, complaints and feedback to ensure customer satisfaction.
• Negotiate contracts and close deals with potential customers.
• Work closely with marketing, product development, and service support teams to align sales efforts with overall business strategy.
• Provide input on pricing and product enhancements based on customer feedback.
• Manage expenses and resources, and ensure sales activities contribute to the overall financial health of the company.

Requirements:

• Degree in Sales & Marketing or related field.
• Preferably 5 years of Sales & Marketing experience, with some management experience in defence technology.
• Engineering background is advantageous.
• Organized and meticulous.
• Able to travel overseas

Interested applicant can click on 'Apply' or send updated resume to [email protected]

We are looking for a Restaurant Assistant Manager to ensure all daily activities run smoothly and efficiently.

Restaurant Assistant Manager responsibilities include ordering kitchen utensils and equipment based on our needs, managing contracts and payroll and supervising restaurant staff performance. To be successful in this role, you should be familiar with restaurant operations and have a good understanding of what makes a great customer service. You should also be available to work within opening hours, including weekends and holidays.

Ultimately, you will help minimize operating costs, boost our employee retention and deliver a positive dining experience for our guests.

Responsibilities

• Research new wholesale food suppliers and negotiate prices
• Calculate future needs in kitchenware and equipment and place orders, as needed
• Manage and store vendors’ contracts and invoices
• Coordinate communication between front of the house and back of the house staff
• Prepare shift schedules
• Process payroll for all restaurant staff
• Supervise kitchen and wait staff and provide assistance, as needed
• Keep detailed records of daily, weekly and monthly costs and revenues
• Arrange for new employees’ proper onboarding (scheduling trainings and ordering uniforms)
• Monitor compliance with safety and hygiene regulations
• Gather guests’ feedback and recommend improvements to our menus

Requirements

• Work experience as a Restaurant Assistant Manager or similar role in the hospitality industry
• Familiarity with restaurant management software
• Good math and reporting skills
• Customer service attitude
• Communication and team management abilities
• Availability to work within opening hours (e.g. evenings, holidays, weekends)
• Certification in hospitality is a plus

St Luke’s ElderCare (SLEC) is a Christian healthcare provider committed to serving the community, regardless of race, language, and religion. Since our founding in 1999 with four centres, we have grown to 30 centres and one nursing home, impacting over 15,000 elders islandwide. As we celebrate our 25th anniversary this year (2024), we are embarking on a new phase of growth to impact even more lives.

We are seeking passionate professionals to join our Communications & Fundraising team as a Senior/Executive, Communications. In this role, you will plan and execute wide-ranging initiatives to raise awareness and appreciation of SLEC’s work in serving the community. These initiatives will span diverse print, online and engagement platforms. If you’re ready to embrace a challenge that blends purpose with professional and personal growth, we invite you to apply and help shape the future of ageing in Singapore with us!

Job Description:

• Brand Management: Contribute to the development of SLEC’s integrated marketing communications strategy, including managing corporate brand assets and ensuring consistency and synergy across all platforms. Support both external and internal communications efforts to enhance the organisation’s brand reputation both online and offline.
• Content Creation & Management: Collaborate with internal and external stakeholders to manage the design, writing, editing and production of collaterals, including our annual report, newsletters, EDMs, corporate gifts and marketing collaterals on SLEC’s services and programmes. Manage and update the content on our corporate website so information is relevant and up to date.
• Creative Ideation & Execution: Provide innovative ideas and concepts for storytelling and messaging across print and digital channels. Review storyboarding for videography and photography to create compelling narratives.
• Mainstream Media Engagement: Work with mainstream media and faith-based media to publicise SLEC’s services and programmes. This includes helming media releases, pitches, replies, interviews, engaging with journalists at events and building rapport with them.
• Social Media Engagement: Develop and implement online strategies to enhance the organisation’s presence on social media platforms (Facebook, Instagram, LinkedIn, TikTok). This includes curating engaging content, fostering online community interaction, monitoring social media trends, ensuring alignment with overall branding and messaging.
• Communications Counsel: Advise internal stakeholders on communications issues in alignment with the organisation’s mission and messaging. Partner them to develop engagement materials including speeches, impact stories, presentation materials etc.
• Impact Review: Monitor and analyse content performance across print and online channels to optimise engagement with target audiences.
• Administrative support for projects helmed by the Communications & Fundraising department.

Requirements:

• Bachelor's Degree or Postgraduate Diploma in Communications, Business, or a related discipline.
• Minimum two years of experience in a similar role. Fresh graduates with a passion for the social service / healthcare sectors and strong learning ability are encouraged to apply.
• Excellent written and verbal communication skills, capable of developing compelling narrative and messaging; crafting clear, concise and creative content that connects with target audiences.
• Experience with mainstream media and social media engagement. Aptitude in digital and social media, as well as design software such as Adobe Creative Suite (e.g. Adobe Illustrator, Photoshop, Premiere Pro) would be an advantage.
• Proven track record in project management.
• Ability to work independently and proactively in a fast-paced environment, while also being a team player with strong interpersonal and stakeholder engagement skills.
• Basic proficiency in Chinese, for communication with our elders and review of our Chinese collaterals, will be an advantage.

If you are interested to apply for the above-mentioned position, please submit your resume and writing/ design portfolio (if any) to [email protected].

ROLE OVERVIEW

The region covered shall be: Global / Headquarters

• Conducting research in strategic regions and global trends
• Attune the team to market trends, competitive landscape and industry development
• Coordinate and prepare organizational, brand, and market proposals, presentations and credentials statements
• Conducting feasibility studies of individual and portfolio projects
• Planning and assisting the corporate and regional teams with reviews of business development plans, entries and submissions of reports
• Supporting the Head of Department for deal management and pursuit of business development opportunities in APAC

REQUIREMENTS

Essential Job Skills

• Generation, support and execution of business development market studies, research projects, proposals and deals for all brands in hotel/resorts, residential, golf, spa or such other products, globally, including but not limited to hospitality industry market trend reports and analysis
• Feasibility studies
• Sound knowledge in hospitality markets and structuring inter-organizational commercial relationships
• Knowledge of hospitality industry in a wide variety of regions
• Proposals, reports, pitch presentations
• Hotel profit and loss statements

Background:

• 2-5 years of hospitality experience
• Hotel consultant and/or research experience
• Education and training in Business or Hospitality
• Excellent verbal and written communication skills in English
• Ability to work both independently and as a team in time sensitive environment
• Precise and detail oriented
• Excellent interpersonal, organizational and communication skills.
• Exhibit strong work ethic and team work

Responsibilities

• Coordination of Mechanical,Electrical, P&S design and installation.
• Ensure all works are carry out accordingly to drawings, specification, and compliance to authorities’ requirements.
• Site coordination and manage M&E personnel on work progress, drawings, material, samples, method statement submission and approval, to ensure quality and timely completion.
• Manage and Coordinate SWC.
• Preparation of CSD & SEM or CCSM drawings
• Monitoring of construction installation, field coordination and provide necessary problem solving.
• Carry out testing requirement, inspection with consultants.
• Conduct T&C and Handover to Client.
• Proper documentation of all test report, equipment records and As-built drawings.
• Supervision of workers and sub-contractor to ensure safety and compliance of work on site.
• Adhere to construction procedures and safe work practices and ensure that works are executed within an acceptable standard of workmanship.
• Other duties as assigned.

Requirements

• Minimum 5 years of engineering experience with Recognized Degree in relevant field.
• Minimum 3 years of supervision experience of M&E work in construction site for projects of similar scale and complexity.