Royal Ocean Marine is currently seeking a highly motivated and experienced maintenance engineer to join our client's team. As the Senior Facilities / Maintenance Engineer, you will be responsible for assisting the Facility / Maintenance Manager in overseeing all manufacturing operations and ensuring the smooth and efficient production processes. You will work closely with the production team to optimize productivity, improve quality, and implement continuous improvement initiatives.

Responsibilities

• Assist the Facilities / Maintenance Manager in managing and leading the team to meet targets
• Collaborate with cross-functional teams to identify and implement process improvements and cost-saving measures
• Ensure adherence to quality standards and implement quality control measures
• Monitor production schedules and resource allocation to optimize efficiency
• Develop and maintain documentation and procedures related to processes
• Manage and resolve any production issues or bottlenecks
• Ensure compliance with safety regulations and promote a safe working environment

• Bachelor's degree in Mechanical or Electrical/Electronic Engineering or equivalent.
• About 5 years in a supervisory or managerial role
• Excellent leadership and team management skills
• Ability to analyze data and make data-driven decisions
• Strong problem-solving and decision-making skills
• Excellent communication and interpersonal skills
• Proficient in Microsoft Office Suite
• Those with more senior experience will be considered for assistant manager.
• Experience in manufacturing or engineering /automation companies will be added advantage

Chan Chee Meng

EA 07C3069

R1110620

Job Summary

The incumbent will be part of a larger team within the IFF department in providing seamless and customer-focused solutions to support the achievement of business objectives.

What you will be doing

·       Carrier Management

·       Negotiate buying rates to ensure profitability of business

·       Manage the purchasing performance tool within the Department

·       Optimize profitability: Control of bookings through a cockpit, re-purchase when opportunities are identified

·       Escalation points for final validation of DMP (BOLLORE rates approval platform)

·       Work on yield improvement solutions

·       Validation of input for tender bidding

·       Establish guidelines for pricing and procurement in alignment to Middle Office direction

·       Work closely with the sea freight planning team to define and formalize the booking instructions (Routing, Carrier, Schedule) according to customer’s constraints and MO Solutions’ strategy

·       Preform cross-functional collaboration (Business Units, internal customer and pricing) to meet with required information including: Transport mode, price, and transit time

·       Monitor price movements and seasonal price fluctuations

·       Analyze and report on monthly business performance (at GM meeting)

·       Weekly report on vendor management and tasks activities to Head of Sea Freight

·       Design solutions for new products / line by building product strategy with General Manager – Sales

·       Support Vertical / KA managers in marketing / pricing evaluation with economic analyses

·       Provide guidance and correct errors in the company’s internal pricing platform

·       Conduct interviews and recruit junior staff

Team Management

·       Ensure and monitor team compliance to the Bollore’s Code of Conduct and Company’s regulations

·       Ensure team understanding and implementation on Bollore’s Value in daily work behaviors

·       Plan and monitor team performance including give coaching and counselling needed to deliver expected outcomes

·       Plan and monitor team development together with HR Division

·       Ensure updated Job Description availability for the team by coordinating with HR Division

·       Ensure all changes in Department / Section communicated properly to the team

·       Provide support and expertise to MO Operations when needed (e.g. specific quotation requirement)

The successful candidate

·       Bachelor’s degree requirement with min. 10 years of Seafreight experience

·       Minimum 5 years of experience in a fast paced and dynamic multi-cultural MNC environment. In Freight-forwarding or Logistics industry will be a plus.

·       Understanding of margin (yield) management

·       Good relations with carriers

·       Resourceful, result oriented and able to work under pressure

·       Excellent organizational skills

·       Good inter-personal skills, able to communicate precisely and effectively

·       Motivated, driven and result-oriented

·       Able to work well in a team as well as independently

·       Meticulous, analytical, and able to multi-task in a fast-moving environment

·       Highly initiative

·       Intermediate Access skill preferred

·       Export Excel skills such as V-look up, macros, pivot tables, is statement, VBA, and ability to create complex formulas and models

·       Good Command of written and spoken English

We are looking for a Manager, Graduate to join our Academic team, to oversee and manage the operations of the graduate programmes.

Responsibilities:

• Ensure delivery of high-quality services and operational efficiency across all graduate programmes
• Oversee the planning, execution and management of administrative and logistic operations for experiential learning courses conducted overseas in a timely and cost-effective manner (if any).
• Oversee the annual budget submissions and ensure effective tracking and monitoring of the allocated budgets for all graduate programmes.
• Work closely with the Assistant Chair/Associate Chair and Assistant Director to develop, implement and review administrative and student support systems, increase the quality of the programmes and student satisfaction.
• Ensure that staff (if any) within the graduate team are familiar with NTU policies on academic and student matters and ensure consistency in administering such processes across all the graduate programmes.
• Oversee teaching assignment submission, management of timetabling, and exam matters for all graduate programmes.
• Coordinate and collate data or reports on graduate programmes as required for school, College or NTU departments.
• Maintain rapport with both internal (i.e., Programme Directors, faculty and part-timers teaching in the programme, Office of Admissions, Office of Academic Services, Office of Finance, Graduate College etc) and external stakeholders (e.g. students, alumni, external organisations, vendors).
• Serve as the key point of contact for postgraduate coursework students, providing essential support and guidance on all programme-related matters
• Ensure efficient administration of Student Recruitment, Student Admission/matriculation procedures, and the GE teaching schedule while assisting faculty and students in completing the diverse academic-related processes in compliance with the NTU policies and guidelines.
• Provide support and liaise with faculty/other schools/external professors on programme mentorship/in supervisory role for MA and PhD thesis processing, evaluation, and submission processes.
• Provide administrative support for engaging part-time teaching staff.
• Manage facilities booking for teaching purposes
• School liaison with NTU’s Office of Global Education and Mobility (OGEM) on students’ exchange matters.
• Other administrative support assigned by the School.

Requirements:

• Recognised degree in any discipline with a minimum 5 years of relevant experience, preferably in an academic administrative role in a tertiary institution.
• Ability to manage multiple stakeholders and deliver with quality and timelines.
• Strong people management and leadership skills.
• Excellent interpersonal and communication skills, both verbal and written.
• Meticulous with an eye for details.
• Proactive and has a service oriented mindset.
• Proficient in MS Office applications.

Job Description

• Assist Sr. Design manager, supervise architectural works and ensure all works are carried out in compliance with standards, safety & environment regulations
• Manage the drawing submission schedules based on the planned work progress
• Coordinate and review all design matters with LTA, authorities, consultants, subcontractors, etc.
• Manage and control design deliverables related to BIM, technical, contractual and cost issues
• Manage subcontractors, review shop drawings to check to meet all design requirments
• Plan and Manage C&S work progress scheduling, etc.

Job Requirement

• Minimum 7 years of experience with Degree/Diploma in relevant civil & structural field in the construction supervision of architectural works for projects
• LTA / Building experience will be beneficial
• Relevant experience in construction company
• Good knowledge of civil and structure details

Welcome to Electrical Installation & Commissioning Management

Join us in this role where you’ll become a part of our Electrical Installation & Commissioning Management team. Working in a diverse team dynamics and culture, you´ll play an important role in coordinating and planning of offshore logistics for personnel and materials while establisling clear communication line between Offshore Operation and Offshore Commissioning Team to ensure efficient resource manaement for installation works.

You’ll play an important role in:

• Ensure a good coordination and planning of offshore logistics for personnel and materials
• Collaborate amongst the Offshore Operations, Offshore Commissioning team and Contractors to establish a high degree of trust and collaboration.
• Ensure all needed equipment and material for daily commissioning works are available within needed time
• Ensure a safe working environment within the defined technical area(s) in accordance with industry standards and national legislation by management of RAMS and WAD review process, and offshore personnel qualification standards
• To ensure all LV, utility and mechanical systems are maintained within contractual defined timeline and in accordance with industry standards

To succeed in the role, you:

• Have an electrical vocational or engineering, or a marine engineering background.
• Possess experience and competencies within the following electrical/electromechanical fields: Low voltage and building utilities, high voltage (AC and DC) equipment and protection systems, electromechanical and automated safety systems, SCADA and communication systems.
• Are experienced with onshore and/or offshore substation outfitting, electrical installation, test, and commissioning.
• Have experience with offshore logistic role within renewables (i.e. wind) industries

Join a global leader in renewable energy Ørsted is a growing green energy major and global leader in climate action. With us you’ll play a part in driving change towards a green energy future. You’ll grow your talent in a fast-paced and high-growth industry where you have plenty of opportunities to learn and develop through challenging assignments and industry-leading experts. Here, you can perform in a friendly work environment based on trust, respect, and collaboration.

Role Summary:

The Regional Manager, Supply Chain will lead a team working in a dynamic environment, foster and instill responsiveness, with a can do attitude to drive results. This role leads the FCD S&S regional supply chain team to deliver regional-operational objectives and provide outstanding supply chain service levels on lead time (responsiveness), quality and delivery while achieving lowest total cost of acquisition for standard direct material, indirect goods and services, and logistics. As part of the management team, the Regional Manager will represent strategies and objectives of Global Supply Chain team (GSC) as applicable to the QRC’s. Drive deployment of supply chain processes and resource development while adhering to company policies and procedures.

Responsibilities & Requirements:

• Leadership and Direction: Communicate the function's strategy and its relationship to the organization's mission, vision and values; clarify the actions needed to implement it within the area of responsibility; motivate people to commit to these and to doing extraordinary things to achieve the organization's business goals.
• Performance Management: Manage and report on the performance of the function / business area; set appropriate performance objectives for direct reports and hold them accountable for achieving these; take appropriate corrective action where necessary to ensure the achievement of annual business objectives.
• Organizational Capability Building: Evaluate the capabilities of staff within the department to identify gaps and prioritize development activities. Implement the organization's formal development frameworks within the area of responsibility. Coach and mentor others to support the development of the organization's talent pool.
• Ensures Accountability: Holds self and others accountable to meet commitments. For example, measures and tracks team's and own performance, and helps the team learn from success, failure, and feedback. Adheres to, and enforces, goals, policies, and procedures.
• Optimizes Work Processes: Knows the most effective and efficient processes to get things done, with a focus on continuous improvement. For example, encourages and rewards continuous improvement and quality outcomes. Equips others to handle day-to-day tasks effectively on their own. Integrates systems to improve quality and service.
• Drives Results: Consistently achieves results, even under tough circumstances. For example, emphasizes the importance of results; encourages a sense of urgency in others; challenges poor outcomes or unproductive behaviors. Provides assistance or encouragement to help others over obstacles.
• Manages a team of buyers in the region who are responsible for quick turn and short lead time customer expectations; acting on order suggestions (requisition or other) and exception messages generated by MRP
• Lead and support initiates to support the dynamic and aggressive projected growth in FCD S&S business in the region
• Support site PWC objectives by leveraging inventory management opportunities and regular maintenance of inventory planning parameters
• Drive cost reduction initiatives to meet annual operating plan (AOP) and long-term business objectives.
• Strategically review current processes and align with current and future business needs in the region at the QRC’s.
• Improve communication, relationship and OTD with intercompany sites
• Facilitate and oversee critical supply-site issues
• Develop, track and improve site supply chain KPIs
• Manage supplier performance (on-time delivery and quality) for region specific suppliers/deliveries.
• Support supply chain initiative roll-outs across the enterprise or ad-hoc requests as
  requested that align with S&S QRC goals
• Ensure Import Compliance

Preferred Experience / Skills:

• Experience leading a regional supply chain team
• Prior experience working in a fast-paced and unpredictable environment around service & repair.
• Select, train, motivate and manage personnel
• Can do attitude and proven ability to drive results
• Proven working experience with SAP / Oracle
• Demonstrated ability to improve processes and best practices.
• Ability to solve practical problems and deal with a variety of changing situations under stress
• Ability to work independently and in a collaborative team environment
• Experience in collecting and analyzing data
• Pursuit of Professional Accreditation (APICS, PMA, ASQ, CSCP, etc.)
• BS or BA Degree in relevant field and 8-10 years relevant experience
• Experience with Microsoft Office tools; Excel, PowerPoint, Word, Outlook, etc

EBC Group, a globally recognized financial services provider, is seeking a talented and dynamic Sales Business Development Manager to join our team. As the Sales Business Development Manager, you will be responsible for identifying and developing new business opportunities to drive revenue growth and expand our customer base. You will work closely with the sales and marketing teams to create and execute strategies to achieve sales targets and meet business objectives. This is an exciting opportunity to make a significant impact in a fast-paced and innovative industry.

Responsibilities

• Identify and prospect potential clients and develop new business opportunities
• Build and maintain strong relationships with clients, partners, and stakeholders
• Understand client needs and tailor solutions to meet their requirements
• Collaborate with internal teams to develop customized proposals and presentations
• Manage the end-to-end sales process, from lead generation to contract negotiation and closure
• Keep updated on market trends, competitor activities, and industry developments
• Analyze sales data and generate reports to track sales performance and identify areas for improvement
• Participate in sales meetings, conferences, and industry events to expand network and enhance brand visibility
• Meet and exceed sales targets and contribute to the overall growth of the company

• Bachelor's degree in Business Administration, Marketing, or a related field
• Minimum of 5 years of experience in sales or business development
• Demonstrated success in identifying and closing new business opportunities
• Strong network of business contacts and relationships with key industry players
• Excellent communication and negotiation skills
• Ability to understand client needs and develop tailored solutions
• Strong analytical and problem-solving abilities
• Self-motivated and driven to achieve targets
• Experience in the financial services industry is preferred
• Willingness to travel for client meetings and industry events

Pratt & Whitney is a world leader in the design, manufacture and service of aircraft engines, and auxiliary power units. It offers a broad product portfolio that includes commercial aircraft jet engines, commercial turboprop engines, military aircraft engines, business and general aviation jet and turboprop engines, helicopter turboshaft engines.

Pratt & Whitney in Singapore is a global center of excellence with the most comprehensive service offering outside of the U.S. Located in key industrial areas of Loyang, Seletar and Tuas, the Pratt & Whitney companies operating in Singapore include: Component Aerospace Singapore, Eagle Services Asia, P&W NGPF Manufacturing Company Singapore, Pratt & Whitney Canada (SEA), Pratt & Whitney Component Solutions, and Turbine Overhaul Services. Pratt & Whitney has been operating in Singapore for more than 30 years, making it one of the pioneers in the development of Singapore’s world-class aerospace industry. Learn more at prattwhitney.com

Entity: Turbine Overhaul Services Pte Ltd

Location: 5 Tuas Drive 2, Singapore 638639

Responsibilities:

• Digital specialist for the site, aid in business level architecture and roadmaps, spearheading the overall design and implementation of digital transformation initiatives on an organizational level.
• Aid digital transformation strategy toward full-site Digital Factory (Industry 4.0) implementation.
• Lead changes on Digital Factory with digital tools adoption, using data to drive business goals.
• Working with internal and external stakeholders to deliver agile solution strategies and fit-for-purpose digital visualization solutions to improve operational efficiency.
• Work closely with all levels of management, personnel (including global SMEs) and Digital Transformation Team (APAC) to align and implement read-across projects.
• Maintaining an inventory of current technology offerings and evaluating emerging technology solutions to determine which solutions may be most beneficial to the organization’s long-term goals
• Managing project budget, delivery, and SLAs (service level agreement) to develop POC and production ready solutions.
• Creating a culture of innovation within the organization by encouraging employees to think outside the box and embrace new technologies.
• Drive and aid in CORE (Customer Oriented Results & Excellence) projects to achieve business and enterprise objectives.

Requirements:

• Bachelor’s degree in Engineering, Computer Science, IT, or relevant technically related field.
• A minimum of 5 years of relevant experience in engineering, manufacturing, operations, continuous improvement, finance, or business development.
• Proven experience in developing strategies and setting up and executing transformation initiatives (examples: digital transformation, IT Transformation, end to end workflow automation and operations)
• Technical Skills to facilitate process redesign, data, infrastructure, and system management.
• Demonstrated the ability to understand complex systems and environments to make best recommendations.
• Project management experience and driving change management.
• Strong influencing skills, business discernment to anticipate what’s next, and ability to innovate.
• Strong written & verbal communication skills and demonstrated industry insight.
• ACE/CORE Accreditation and or knowledge of LEAN Six Sigma tools preferred.
• Technical knowledge of Pratt & Whitney’s Engines Repair, PW Repair Centers, and PW Engine Services business is a plus.
• Knowledge of cybersecurity and M365 is a plus.

Why Join Us:

• We drive innovation to go beyond with a purpose to transform aviation.
• We grow our people to become leaders with talent & leadership programs.
• We offer employee scholarship program for further education.
• We care for your well-being with comprehensive health, medical & dental benefits.
• We provide island-wide company transport from major MRT stations.
• We equip your skills & knowledge with on-the-job trainings and in-house/ external certifications.
• We value trust, safety, integrity, respect, safety, innovation and excellence.
• We provide annual wage supplement (AWS) and variable bonus plan.
• We provide shift & meal allowances (Shift work only).
• We provide overtime benefits as applicable (Shift work only).
• Our ethos is “We Succeed, Together”!

What you will do:

RESPONSIBILITY LEVEL:

The Senior Manager, Head of Pre- Sales engineering: Global Centre of Excellence (GCoE), APAC will assist in driving the overall adoption of engineering standards and growth of our Centers of Excellence across our APAC organization. They will do this by creating partnerships, interfacing with our innovation and product development teams to help streamline processes and establish standard and simple flows between our sales teams and the CoE Network.

How you will do it:

Driving Adoption and Growth

• Establish ties to all APAC sub-regions across JCI’s product and offering, to support solutions and pre sales engineering to the respective sales teams and win with our customers.
• Help communicate awareness of the CoE deliverables & capabilities and better enable the enterprise sales support by expanding global CoE network.
• Standardize process improvement activities to help identify quick wins that support building long term strategies that drive sales growth.

Manage seamsless connection pf CoE Global Network Connection to Global Lifecycle Solutions

• To be the bridge between between the CoE Sales Support Network and the Buildings, Technologies and Life cycle solutions usiness by providing timely feedback on commercialization of products and services.
• Help prove proof of concept for the sales support of new products and services.
• Prepare the CoE’s pre/post-sales engineering teams to support all new product and innovation.
• Track involvement via SFDC to ensure it is shared with the greater team.
• In conjunction with the CoE and APAC commercial and all engineering teams, develop and maintains the long term sales support strategy.

Standardize and Deliver

• Lead and manage teams to drive consistent process through the CoE Network to ensure simplifications, repeatable process, efficiencies and workload balancing are scalable an implemented throughout the Johnson Controls Enterprise.
• Manage sales support optimization efforts by being an advocate for CoE capabilities, understanding issues and opportunities by product type and leading the execution of sales support optimization programs.
• Identifies best sales support practices and facilitates the propagation of these practices throughout the business.
• Continually performs evaluations to identify future opportunities for improvement and barriers to achieving strategic and financial objectives.

What we look for:

• Bachelor’s degree in engineering or similar focus from an accredited university.
• Strong understanding of Johnson Controls products and offering across Building Industry segments.
• Knowledge of JCI BAS and Digital Solutions products.
• Ability to communicate effectively with all levels of employees/management. Excellent analytical and interpersonal skills with strong problem solving capabilities.
• Ability to own, drive and run new projects.
• Understanding of Pre & Post Sales Engineering practices and able to drive consistency in complex global situations.
• Familiarity with IT systems as they relate to financial functions and operational areas.
• Excellent PC skills, particularly with Microsoft Excel, Word, and Power Point. Willingness to travel (30%).

Location: Central

• Oversee the Marketing and CRM team, offering support and coaching to accomplish assigned tasks effectively.
• Oversee allocation of resources and the marketing budget while taking charge of devising, executing, monitoring, and evaluating the marketing plan's outcomes. Drive lead generation for sales and purchases and spearhead enhancements and improvements in marketing strategies.
• Manage the company's website, social media, and mobile app maintenance, ensuring alignment with set standards.
• Mentor and train the internal marketing and CRM team, working within budget constraints to maximize Return on Investment (ROI).
• Strategize and execute online and offline campaigns, activities, and launches to acquire and retain customers, while handling media, advertising, and PR to bolster brand awareness.
• Track and analyze results, ensuring compliance across all processes and maintaining showroom and marketing collateral adherence to company standards.
• Submit marketing forecasts, collaborate with internal and external stakeholders to achieve business objectives, and surpass expectations during principal audits.
• Enhance customer experience and touchpoints, deliver marketing presentations to stakeholders/principals, and negotiate with staff/vendors/suppliers.
• Plan marketing calendars in line with shifting market requirements, demonstrating adaptability, and arrange staff engagement sessions for effective team communication and collaboration.

• Degree in Marketing, digital marketing or related field
• Minimum 5 years of marketing-related experience, with experience in digital marketing
• Strong analytical skills
• Innovative with creative flair, resourceful, proactive, and a good team player
• Good interpersonal and communication skill
• Ability to work in a fast-paced environment and managing concurrent projects to meet deadlines
  

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV or email to [email protected]

CEI Registration Number: R1985071

EA License Number: 21C0661

Company Registration Number: 201127615M

Job Responsibilities :

• Liaise with client and develop design concepts and basis of design to set direction of design.
• Check engineering deliverables and assure technical integrity of design.
• Ensure all engineering works comply with all relevant Statutory standards, Regulations and Codes of Practices.
• Carry out various types of geotechnical design and analysis – deep excavations, shafts, tunnels, slopes, foundations, etc.
• Carry out appropriate design of structural nature where required.
• Performs other duties or projects as assigned.

Job Requirements:

• Minimum eight (8) years of geotechnical engineering experience with Degree in Civil Engineering recognised by the PE Board or qualification acceptable to the Commissioner of Building Control and eligible for application as a Resident Engineer
• Recognised Degree in the relevant field subject to the acceptance of the Engineer
• At least five (5) years of experience in construction supervision of geotechnical work for projects of similar scale, complexity and nature of work.
• Experience with LTA projects would be advantageous.
• Ability to thoroughly analyze and research information.
• Excellence written and verbal communication skills

Job Responsibilities:

• Follows up on the pre and post-contract administration of projects assigned;
• Prepares tender bid documents;
• Reviews work specifications, take-off quantity, costing and liaise with contractors and suppliers;
• Understands the contractual terms and works to ensure that other stakeholders such as Project Team Members, Accounts and Finance understands and complies with the terms;
• Assists the Senior/Commercial Managers with all daily commercial operations including coverage of duties in their absence
• Provides effective support to Project Team and establishing good working relationship with Project Managers, Clients, contractors and sub-contractors;
• Assists in resolving contractual and commercial issues with clients, contractors and suppliers;
• Co-ordinates the procurement of materials and suppliers for the projects and ensuring expenses within budget;
• Assists to evaluate contractors and sub-contractors’ bids and recommends awards for contracts as appropriate;
• Monitors closely the project costs and puts up project cost reports on a scheduled and ad-hoc basis;
• Ensures effective cost control of projects and that all purchases are within budgets;
• Puts up budget reporting on a regular basis;
• Negotiates with vendors for cost reduction of purchases;
• Verifies all payments are in order before payments by Company;
• Monitors all payment collections;
• Performs closing of final account;
• Attends to all contract administration matters and maintains proper documentation of the project;
• Attends site and other meetings as required

Requirements:

• Degree in Quantity Surveying/Building Construction management
• Proficient in supporting industrial projects

Description

Under general supervision, manages multiple internal projects involving a single discipline or department.

Drives various components of project planning and execution on multiple projects such as completion of multiple detailed project specifications.

Leads project activities across functional groups. Ensures that project deliverables are properly completed and directly impacts cost containment, efficiency or profitability of operations.

Provides guidance and mentoring to more junior team members.

Requirement

Requires completion of an undergraduate degree in Science, Technology, Engineering and Math (STEM), and 4 years of related experience.

As a role that focuses on completing a project as efficiently and promptly as possible, expect to see any of the following duties and responsiblities in a Senior Asst. Project Manager Job description:

1. Leading Project Planning Sessions.

2. Coordinating Staff and internal resources.

3. Managing project progress and adapt work as required.

4. Ensuring project meets deadlines.

5. Managing relationships with clients and stakeholders

6. Overseeing all incoming and outgoing Project documentation.

7. Participating in tender process i.e design, submission and review.

8. Designing Risk mitigation plan.

9. Conducting project review and creating detailed reports for executive staff.

10. Optimising and improving processes and the overall approach where necessary.

11. Securing growth opportunities and initiating new projects.

The position is to assist in managing the day to day business of the retail shop, achieving all performance targets and goals as well as by leading the team to ensure high level of guest satisfaction maximizing margins. Assist to develop merchandise to optimize profitability, develop innovative ideas, plans and assist to maintain statistical and financial reports.

Primary Responsibilities

• To work closely with the Boutique Manager to achieve optimal revenue, set targets, forecast and budgets for Boutique
• To support induction and trains Retail Associates in sales, revenue, technical and product knowledge skills.
• To manage retail floor team in day to day operations for Boutique and ensuring consistent high customer service level and seamless shopping experience for customers.
• To review with Boutique manager allocation and control of Boutique’s expenses.
• To work with Boutique Manager in merchandise development and curating consignment brands
• To maintain and control well balanced stocks levels in the Boutique
• To manage all online queries, orders, deliveries and communications for Boutique especially during peak and festive seasons
• To work with Boutique Manager to empower Boutique’s team with consistent customer service skills, hotel communications and product knowledge via training and daily store briefings
• To work with Boutique Manager to review and analyse ways to move slow moving merchandise and maximise on fast moving, best seller merchandise for both in store and online. To ensure gourmet merchandise with near expiry dates to be cleared and minimise cost for write off
• To take charge of monthly inventory stock takes together with Finance team
• To ensure safe working practices are followed and adhered to including emergency procedures
• To champion and lead festive season hamper production and operations working closely with Boutique Manager and Boutique’s team.
• Performs any other duties and responsibilities that may be assigned.