We are a prominent single-family office, seeking an Senior Investment Operations Analyst to join our team in Singapore to manage a diversified multi asset investment portfolio for the family.  We are looking for an experienced individual to support the team in the administration of funds, performance reporting and wider operational support. 

The Role

Our team is small, so you will need to be flexible, pragmatic and solutions oriented.  You will be responsible for investment administration, specifically investment performance reporting, investment execution and custodian management.  Main responsibilities include:

Investment Performance Reporting

·         Prepare standard monthly performance reports including collation of external investment manager reports and valuation

statements.

·         Prepare quarterly performance reports, updating IRRs and multiples for illiquid funds.

·         Reconcile performance reports to custodian statements and management accounts.

·         Collate capital call/distribution notices and update illiquid funds records.  Reconcile outstanding commitments and

capital call amounts to the actual notices.

·         Prepare monthly reconciliation of cash flows to investment movements.

·         Prepare ad-hoc performance analyses including asset class attribution and external benchmark comparisons.

·        Use of Bloomberg to acquire market or index data.

Investment Execution

·         Oversee the full trade life cycle and ensure the team is aligned for authorizations.

·         Follow through on investment decisions ensuring accurate and timely execution by brokers and custodians.

·         Coordinate investment execution, eg completing subscription forms, compiling KYC documentation and obtaining

director signatures.

·         Liaise with the custodian to instruct investment subscription and ensure cash settlement.

·         Collate and review contract notes received directly from fund’s administrator and/or the custodian.

·        Manage transactions during the life of an investment, eg capital calls.

Custodian Management

·         Liaise with the custodian to ensure the provision of timely and accurate data on investments, including valuations, for

group financial reporting.

·         Review data input in the custodian’s custody/reporting system.

·        Reconcile fees charged by the custodian.

General

·         Drive management of large BAU items such as reporting and taking ownership of delivery timelines.

·         Provide day-to-day guidance, mentoring and training of juniors.

·         Take initiative to lead and drive projects, improving operational efficiency and investment reporting.

·         Liaise with members of the CFO team, auditors and administrators for the year end audit.

·         Liaise with Head of Internal Audit and external auditors to support internal audit of investment activities.

·         Develop and maintain positive working relationships across the company and other family office entities.

·         Commit to developing yourself within your role, undergoing training where necessary.

·         Proactively promote and maintain high standards at work – taking the initiative to resolve and/or draw attention to areas

that don’t meet required standards or any issues that arise.

Qualifications/Experience

·         Strong academic background with demonstrated analytical capabilities, detail orientated and excellent written and oral communication skills. These capabilities will be tested during the recruitment process.

·         Strong candidates will be undertaking or have completed further professional studies (for example CISI IOC).

·         Advanced excel skills and good knowledge of Microsoft Office.

·         Experience with Solovis would be helpful, but is not essential.

·       Experience of private markets would be advantageous, but is not essential.

Attributes

·         We are looking for a candidate who demonstrates the core values of the family office, someone who takes pride in using

their initiative, in being flexible and agile in times of change and who demonstrates integrity and loyalty to the family,

our colleagues and our stakeholders.

·        Excellent interpersonal skills are critical.  The right candidate will work well alongside both their London-based

investment colleagues and also their Singapore-based family office colleagues to deliver the best possible service to the family.

• Discretionary bonus scheme.
• CPF Contributions.
• Wellbeing flex fund.
• Hospital & Surgical Cover.
• Dental Insurance.
• Personal Accident Cover.
• Outpatient Clinical Insurance.
• Life assurance.
• 23 days holiday.
• Employee Assistance Programme.
• Access to product discounts.
• Campus perks - free barista coffee and lunch.
• Learning & Development allowance.

We are thrilled to announce the launch of our new AI Hub in Singapore, a strategic initiative designed to drive innovation in Artificial Intelligence (AI), Generative AI, and Data Science. This hub will play a pivotal role in shaping the future of our business, serving as a center of excellence for delivering cutting-edge AI and data-driven solutions across our diverse product lines. As part of this dynamic and growing team, you will be at the forefront of leveraging AI to address complex challenges and deliver transformative insights for our operations worldwide.

We are looking for a highly skilled Senior Data Scientist for our DT&A Platform with a strong background in Supply Chain. We seek for someone who enjoys hands-on data science work while also possess the ambition to lead strategic initiatives. The role bridges data science, product management, and business strategy, playing a key role in shaping the future of our supply chain data ecosystem. A strong initial focus will involve tracking vessels and their cargoes while contribute to the creation of a digital twin of our operations. The role offers an unparalleled opportunity to make a tangible impact on our global supply chain optimization and predictive capabilities.

Main Responsibilities:

• Data Product Development:
  • Design, develop, and manage the lifecycle of high-quality data products
• Algorithm Design:
  • Build advanced algorithms, with a focus on fuzzy matching, destination prediction, indicator modeling, and optimization within digital twins
• Data Management:
  • Collaborate with data engineers to handle complex, multi-format datasets, ensuring accurate analysis and effective data governance
• Team Coordination:
  • Work closely with cross-functional teams, including data architects, data engineers, and the product team to align on project goals, technical specifications, and deliverables
• Stakeholder Engagement:
  • Translate business needs into data-driven solutions, ensuring alignment with strategic goals
• Insights Presentation:
  • Synthesize raw data into actionable insights, delivering compelling visualizations and narratives for both technical and non-technical stakeholders on a regular basis

Experiences:

• At least 2-4 years of relevant experiences
• Strong background in AIS data, geographical data, or time series prediction
• Proven experience in designing and implementing quality algorithms for research and data analytics
• Experience in agricultural commodities trading, freight, logistics or similar markets is a strong plus
• Experience with modeling techniques and machine learning algorithms is a plus
• Passionate about staying abreast of the latest trends in AI, data science, and industry innovations
• Genuine interest in commodity trading industry
• Strong analytical and statistical capabilities, with a proven track record in problem-solving
• Excellent communication skills
• Ability to work independently and in collaborative settings
• Independent self-starter who takes initiative, and has a proactive attitude toward problems and issues
• Ability to present complex technical concepts in an accessible manner to stakeholders at all levels
• Ability to communicate with both technical and non-technical stakeholders

Technical Skills:

• Proficiency in Python and SQL
• Experience in data analysis libraries (e.g. Pandas, NumPy, SciPy)
• Experience in working with large, complex datasets
• Experience in implementing fuzzy matching algorithms, optimization techniques, and other advanced analytics methods are a strong plus

Languages:

• English (Fluent)

Academics:

• Degree or Master’s in Mathematics, Statistics, Econometrics, Computer Science, Data Science or related field of study

MISSION AND RESPONSABILITIES:

You are THE Brand Ambassador. You are to achieve sales targets while promoting the brand image and providing the highest standard of service to all clients. As a member of the Brand Retail team, the Boutique Manager represents the brand values towards the customers and peers at all times.

BUSINESS VISION

• Foster a shared vision among team members, aligning all activities to support the approved vision and strategy set by the Local Market Retail Team.
• Encourage innovation and creativity within the team, ensuring everyone understood and contributed to the overarching business objectives.
• Implement team-building initiatives to enhance team cohesion and morale.
• Recognize and celebrate team achievements, fostering a positive and spirited work environment.
• Analyse workflow processes and identified areas for improvement, streamlining operations to boost overall productivity.
• Implement strategies to enhance team productivity and efficiency, ensuring alignment with the business vision.

CUSTOMER EXPERIENCE

• Act as a role model and mentor to the team, embodying Brand's values and standards in all interactions with customers.
• Inspire the team to consistently exceed customer expectations, ensuring a high standard of service and hospitality.
• Conduct regular team meetings to share customer success stories and positive feedback, boosting team morale and cohesion.
• Encourage a customer-centric mindset within the team, emphasizing the importance of personalized service and customer satisfaction.

CLIENTELING

Client Relationship Management:

• Develop and implement strategies to build strong, long-lasting relationships with clients, especially high-value and potential high-value customers.
• Lead by example in providing personalized service to clients, showing an in-depth understanding of their preferences and needs.
• Train and mentor, the team in effective clienteling practices, emphasizing the importance of personalized communication and tailored recommendations.

Client Data Analysis:

• Monitor client purchase history, preferences, and feedback to inform targeted marketing strategies and personalized service offerings.
• Regularly review client data with the team to identify trends and develop action plans to enhance client satisfaction and loyalty.

TALENT MANAGEMENT

• Provide one-on-one coaching and mentoring to team members, fostering their professional growth and enhancing team spirit.

• Develop and nurture team members, preparing them for future roles and creating a talent pipeline within the organization.
• Recognize and appreciate individual and team achievements, reinforcing a positive team spirit and motivation.
• Encourage knowledge sharing and skill development within the team, promoting a collaborative and cohesive work environment.

FINANCIAL TARGETS

• Inspire and motivate Beauty Consultants, coaching them to meet individual and team financial targets.
• Implement client-centric initiatives collaboratively with the team, focusing on increasing conversion rates, cross-selling, and Average Basket Size.

• Implement performance metrics and goals, regularly monitoring progress and providing constructive feedback to enhance productivity.
• Introduce incentive programs tied to achieving financial targets, boosting team motivation and productivity.

MERCHANDISING

• Collaborate with Senior Management and Merchandising teams to drive key categories and uncover opportunities
• Align merchandise mix to meet client needs; particular emphasis on VICs
• Maintain all merchandising standards in line with Brand’s guidelines

STORE OPERATIONS

• Clear Communication: Ensure clear communication channels within the team, facilitating efficient operations and reducing misunderstandings.
• Empower team members to make decisions within their areas of responsibility, fostering a sense of ownership and accountability.
• Encourage a problem-solving culture within the team, actively involving team members in
• Regularly recognize and appreciate the team's efforts in maintaining smooth store operations, reinforcing a positive work environment.

Team Cohesion and Spirit:

• Promote collaboration between different departments within the store, ensuring a cohesive approach to operations.
• Encourage team members to support one another during busy periods, enhancing teamwork and solidarity.
• Facilitate cross-training among team members, enhancing their skills and creating a flexible workforce.
• Celebrate operational milestones and achievements, boosting team morale and cohesion.

Productivity Management:

• Continuously review and optimize operational workflows, eliminating bottlenecks and enhancing productivity.
• Effectively allocate resources, including staff and equipment, based on demand patterns, maximizing productivity during peak hours.
• Adjust employee schedules based on store traffic to maximize sales potential. Focus on cost-effective staffing models.
• Work with senior management to enhance sales opportunities and improve customer experience through store displays and layouts.
• Ensure accurate calculation of commission and incentives
• Maximise and manage stock inventory

ADMINISTRATION

• Regularly compile and analyze weekly and monthly sell-out reports, providing insights and recommendations to the Retail Manager.
• Utilize data analytics tools to track sales performance, customer trends, and product popularity.
• Prepare comprehensive reports highlighting key performance metrics, sales trends, and areas of opportunity.

Commission Management:

• Ensure accurate and timely tabulation of sales commissions for all team members.
• Implement transparent processes for commission calculations and communicate them effectively to the team.
• Submit all tabulations on a timely basis

Documentation and Record Keeping:

• Maintain meticulous records of all administrative documents, including contracts, employee records, and operational guidelines.
• Ensure all administrative procedures are in compliance with company policies and legal regulations.
• Manage sensitive information with confidentiality and discretion.

Operational Efficiency:

• Streamline administrative processes to increase efficiency and reduce operational costs.
• Implement and maintain digital systems for record-keeping and reporting to facilitate easy access and efficient management of information.
• Collaborate with team members and other departments to continuously improve administrative processes.

We are looking for a service technician responsible for installing, maintaining, and repairing equipment.

Job Description

• Maintenance and service of cleaning machines & robots
• Repair of machines
• Submission of monthly report
• Liaise with equipment suppliers
• Any ad-hoc assignment

Job Requirement

• Ability to work independently or as part of a team
• Previous experience as a service technician or in a related field
• Hands-on experience in installation, maintenance, and repair of equipment or systems
• Good organizational and time management skills to handle multiple tasks
• Adherence to workplace safety standards and protocols

Other Requirements

• Working Hours: 800am to 530pm (Mon-Fri, alternate Saturday)
• Working Location: East

Presto Studios’ is a music school where music education will always be a warm and nurturing learning experience. Till today, we have nurtured thousands of students using our teaching methodology, providing them with the most nurturing music environment as they experience the love of music at Presto Studios.

Front Desk Management

• Serve as the first point of contact for students, parents, and visitors.
• Greet clients warmly and provide a welcoming atmosphere at the school.
• Manage phone calls, emails, and walk-in inquiries promptly and professionally.

Operational Coordination

• Oversee scheduling of classes, studio bookings, and teacher availability.
• Ensure the studio is well-maintained, organized, and equipped for lessons and events.
• Monitor inventory of supplies and teaching materials, placing orders when necessary.
• Coordination of examinations and other students related assessments.

Customer Relations

• Handle customer inquiries regarding lesson schedules, fees, and programs.
• Resolve complaints or concerns in a courteous and efficient manner.

Administrative Support

• Maintain accurate records of students, classes, and payments.
• Prepare reports for management on student attendance and operational issues.
• Coordinate with external vendors or service providers as needed.

Event Support

• Assist in the planning and execution of recitals, workshops, and open houses.
• Manage event logistics, including scheduling, setup, and customer communication.

Requirements:

• A bachelor’s degree or diploma in a relevant field, such as business administration, arts management, operations management or music.
• 3–5 years of experience in operations, studio coordination, or a similar administrative role, ideally in: Music schools, performing arts organizations, or educational institutions, retail or service-oriented businesses with customer-facing roles.
• Strong organizational and multitasking skills with attention to detail.
• Excellent communication and interpersonal skills.
• Proficiency in office software (e.g., Microsoft Office, Google Workspace) and familiarity with scheduling or management software.
• Ability to work retail hours, including evenings and weekends.
• A passion for music or the arts is a plus.
• Prior experience in managing teams, overseeing operations, or leading projects is highly preferred.
• Basic knowledge of event coordination and logistics is often a plus.

What We Offer:

• A dynamic and collaborative work environment.
• Opportunities to contribute to the growth of a vibrant music education community.
• Competitive salary and benefits.
• Professional development opportunities.

How to Apply:

Please send your resume and a cover letter outlining your qualifications and enthusiasm for this role to [email protected]. We look forward to welcoming you to our musical family!

Presto Studios is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Join our global team to help design, implement, improve, and operate our worldwide Internet Breakouts as well as the VPN Services for Bosch Users and partners. Ensure that the security infrastructure deployment and configurations align with industry standards, compliance requirements, and organizational security policies. Provide Level-2/Level-3 Support for our service portfolio, including shared on-call duty (remote). Collaborate closely with our Architects, Engineers, internal customers, partners, and stakeholders. Initiate, manage, and implement changes to our security infrastructure.

Responsibilities:

• Design, implement, and operate worldwide Internet Breakouts and VPN Services for Bosch Users and partners.
• Ensure security infrastructure deployments and configurations comply with industry standards, organizational policies, and compliance requirements.
• Provide Level-2 and Level-3 support for the service portfolio, including participation in shared on-call duty (remote).
• Work closely with Architects, Engineers, internal customers, partners, and stakeholders.
• Initiate, manage, and implement changes to the security infrastructure.

You will support the your Lead / Department Head

Responsibilities 

• You will be responsible for planning, preparing, and pitching the project cost to clients on behalf of SM inline with business plan of SM 
• Prepare and manage project cost estimates, budgets, and cash flow projections. 
• Prepare tender and contract documents, including bills of quantities, specifications, and drawings.
• Monitor project progress and track costs against budget, identifying and reporting any variances or potential issues. Control and mitigate risks related to cost overruns w.r.t estimates or savings plan
• Prepare and submit monthly progress reports to senior management and project stakeholders.
• Prepare claims for variations or additional works, and negotiate settlement with clients and contractors.
• Participate in project meetings, providing cost and contractual advice to project managers and other stakeholders.
• Maintain accurate and up-to-date project cost records, ensuring compliance with company policies and procedures.
• Prepare and present final accounts and claims, ensuring timely and accurate settlement.
• Participate in project meetings, providing cost and contractual advice to project managers and other stakeholders.
• You will maintain all the documents for total compliance related to design, contractors, legal and other matters as per company standards. Maintain accurate and up-to-date project cost records, ensuring compliance with company policies and procedures.
• Assist with the preparation of the documentation and the cover letters.
• Perform electronic registration, filing and distribution of documents.

What we Expect

• You are a QS professional with a minimum 7 years of relevant experience managing corporate/ workplace interior fit-out projects.
• Cost Estimation Skills: You have experience in creating accurate cost estimates for construction projects, using appropriate methods and tools, and taking into account factors such as labor, materials, equipment, overhead costs, and contingencies.
• Technical Knowledge: You possess a solid understanding of construction techniques, materials, and systems to accurately evaluate project costs and assess potential risks.
• Analytical Skills: You be able to analyze data, evaluate options, and make informed decisions on cost-effective solutions for construction projects.
• Communication Skills: You be able to effectively communicate cost-related information to various stakeholders, such as project managers, clients, and suppliers.
• Teamwork and Collaboration: You have experience working collaboratively with a team, including architects, engineers, and contractors to develop accurate cost estimates and proposals.
• Time Management: You be able to manage multiple tasks and projects simultaneously and meet deadlines in a fast-paced environment.
• Knowledge of Regulations and Standards: You be knowledgeable about relevant regulations and standards, such as building codes and safety requirements.
• Computer Skills: You have experience with relevant software applications, such as cost estimating software, spreadsheets, and project management tools. And you have experience in successfully adopting digital and technology initiatives.
• Attention to Detail: You have a keen eye for detail, ensuring that all costs are accounted for and accurately reflected in project estimates.
• Cost Control: You be able to identify potential cost-saving opportunities and implement measures to control project costs while maintaining quality standards.
• You have a diploma or degree in quantity surveying/ construction management or a related discipline.
• You have the knowledge of individual trades and subcontractors relevant to interior fit-outs
• You are tech-savvy, and have experience in successfully adopting digital and technology initiatives.
• You have the ability to work in a fast paced environment without compromising on quality and customer satisfaction.
• You work well under pressure and have the ability to work independently with minimal supervision.
• You will be a subscriber to the Company’s core values: teamwork, integrity and excellence.

To find out more visit www.spacematrix.com

Your Career

Palo Alto Networks is in search of a Senior Recruiter to evolve our recruitment model, process and strategy for Go-To-Market  teams in Singapore, supporting the ASEAN region. This position encompasses all stages of the hiring process – from partnering with business leaders on position strategy and candidate requirements, developing sourcing strategies to target and assess top talent, and negotiating/closing offers. This role will require a consultative approach while collaborating with senior executives and stakeholders across the Company, including HR functions.

Are you willing to be a part of an experienced, collaborative team that is passionate about our success? As a member of our Recruiting team, you will be responsible for the development, assessment, and delivery of uniquely qualified prospects for one of the most innovative companies in the world. Your focus is on delivering amazing customer and candidate experiences, developing lasting relationships and partnering closely with HR colleagues across the globe.

Your Impact

• As a thought partner, collaborate with People partner and functional business leaders to understand skill requirements, background, and experience needed to develop a comprehensive short- and long-term recruitment strategy to meet demand plan

• Share market intelligence discovered by partnering with clients, engaging with candidates, and staying on top of market trends

• Be a contributing senior member of the talent acquisition team, involved in helping shape the TA strategy and champion best practices to continue Palo Alto Networks’ market position

• Influence senior leadership and gain alignment on candidate calibration and recruitment process

• Gain a solid knowledge of top talent within the security, networking, SAAS and related industries

• Possess razor-sharp instincts and know how to measure talent through professional qualitative and quantitative metrics

• You are charged with building a pipeline of top talent, and skillfully covert passive candidates

Through proprietary software and AI, along with a focus on customer delight, Sleek makes the back-office easy for micro SMEs.

We give Entrepreneurs time back to focus on what they love doing - growing their business and being with customers. With a surging number of Entrepreneurs globally, we are innovating in a highly lucrative space.

We operate 3 business segments:

1. Corporate Secretary: Automating the company incorporation, secretarial, filing, Nominee Director, mailroom and immigration processes via custom online robots and SleekSign.  We are the market leaders in Singapore with ~5% market share of all new business incorporations
2. Accounting & Bookkeeping: Redefining what it means to do Accounting, Bookkeeping, Tax and Payroll thanks to our proprietary SleekBooks ledger, AI tools and exceptional customer service
3. FinTech payments: Overcoming a key challenge for Entrepreneurs by offering digital banking services to new businesses

Sleek launched in 2017 and now has around 15,000 customers across our offices in Singapore, Hong Kong, Australia and the UK.  We have around 450 staff with an intact startup mindset. 

We have achieved >70% compound annual growth in Revenue over the last 5 years and as a result have been recognised by The Financial Times, The Straits Times, Forbes and LinkedIn as one of the fastest growing companies in Asia. Backed by world-class investors, we are on track to be one of the few cash flow positive, tech-enabled unicorns based out of Singapore.

We are looking for a Senior Data Analyst that is excited about the below Mission and Outcomes over the next 6-12 months.

Mission:
Drive informed decision making within the COO’s organization by turning data from our Accounting, Corporate Secretary, FinTech and Compliance operations into actionable insights that improve the robustness and profitability of Sleek’s operations.

Outcomes: 

1/ Data reliability 
Ensuring that your analysis is at least 90% accurate, with clear understanding and explanation of what causes the 10% gap.

2/ Dashboard creation and management 
- Visualizing data in Looker Studio or Tableau, in a way that is clear and concise
- Calculation of metrics are to be consistent with existing dashboards
- Dashboards are to be prototyped with the end user in Google Sheets before created
- Efficient/ scalable solutions to be proposed to ensure long-term sustainability of dashboards
- Dashboard usage is to be reviewed every quarter those with low utilization are to be archived

3/ Documentation 
Ensure all key metrics and calculations are clearly documented in Google Docs and pinned/ linked in our internal Wiki or Slack channels.  Language should be accessible to other Data Analysts and non-technical stakeholders.

4/ Data quality recommendations
Work with Tech, Product and Data Engineers to ensure data pipelines are robust and efficient, so that Big Query is maintained as best as possible.

5/ Collaborate with other Data Analysts 
Even though you’ll be embedded within the functional team and working independently, you’ll need to contribute to an inclusive, friendly, knowledge sharing culture with other DAs, so that everyone is aware of each other's workstreams/ sprints, challenges and learnings.

To do this, you will have a minimum of 5 years experience as a Data Analyst.

The interview process

The successful candidate will participate in the below interview stages (note that the order might be different to what you read below). 

We anticipate the process to last no more than 3 weeks from start to finish. Whether the interviews are held over video call or in person will depend on your location and the role. 

Case study
A ~60 minute chat with the Hiring Manager (COO) or CFO and 1-2 other Data Analysts, where they will give you some real-life challenges that this role faces, and will ask for your approach to solving them.

Career deep dive 
A ~60 minute chat with the Hiring Manager (COO). They’ll discuss your last 1-2 roles to understand your experience in more detail.  

Behavioural fit assessment
A ~60 minute chat with our Head of HR or the CFO, where they will dive into some of your recent work situations to understand how you think and work.

Offer + reference interviews
- We’ll make a non-binding offer verbally or over email, followed by a couple of short phone or video calls with references that you provide to us. 
- We are offering SGD 3,000 to SGD 4,000 monthly remuneration for this role, along with the other financial, wellbeing and lifestyle benefits mentioned earlier in the job description.

Requirement for background screening

Please be aware that Sleek is a regulated entity and as such is required to perform different levels of background checks on staff depending on their role. 

This may include using external vendors to verify the below:

• Your education
• Any criminal history
• Any political exposure
• Any bankruptcy or adverse credit history

We will ask for your consent before conducting these checks.  Depending on your role at Sleek, an adverse result on one of these checks may prohibit you from passing probation.

By submitting a job application, you confirm that you have read and agree to our Data Privacy Statement for Candidates, found at sleek.com.

Some other great things about working at Sleek…

Humility and kindness: Humility is a core attribute we hire for, which means we have a culture of not taking ourselves too seriously and being able to laugh. Kindness is also incredibly important. We are committed to creating and nurturing a diverse and inclusive environment. 

Flexibility: You’ll be able to work from home 2-3 days per week if you live in Singapore or Hong Kong, or 5 days per week if you’re fully remote. If you need to start early or start late to cater to your family or other needs, we don’t mind, so long as you get your work done and proactively communicate. You can also work fully remote from anywhere in the world for 1 month each year

Financial benefits: We pay competitive market salaries and provide staff with generous paid time off and holiday schedules. Additionally, you’ll be able to access our flexi benefits scheme for home office equipment or health and fitness expenditure.  Certain staff at Sleek are also eligible for our employee share ownership plan and can share in the upside of our stellar growth trajectory as we work toward listing on a prominent stock exchange in the Asia Pacific region.

Personal growth: You’ll get a lot of responsibility and autonomy at Sleek - we move at a fast pace so you’ll be making decisions, making mistakes and learning. There’s also a range of internal and external facing training programmes we run. We’re also at the forefront of utilizing AI in our space and are developing a regional center of AI excellence. It is our intention that if you leave Sleek, you leave as a more well-rounded person and professional.

Sleek is also a proudly certified B Corp: Since we started our journey in 2017, we’ve been committed to building Sleek as a force for good. In just over 5 years, we’ve joined a community of industry leaders like Patagonia, Ben & Jerry's, and P&G who are building an inclusive, equitable, and a regenerative economy. We have planted over 29,271 trees to reforest our ecosystem and saved 7 tons of paper from landfills by processing over 1.4M pages through Sleek Sign. We aim to be Carbon Neutral by 2030.

• Plan, execute, and monitor marketing campaigns across various platforms (e.g., digital, social media, traditional).
• Manage campaign budgets, schedules, and resources efficiently.
• Track and analyze campaign performance, adjusting strategies as needed for optimization.

Skills and Competencies:

1. Strategic Thinking:Ability to think critically and develop effective strategies to meet company objectives.
   
2. Digital Marketing Expertise:Proficient in digital marketing tools and techniques, including SEO, SEM, Google Analytics, email marketing, and social media management.
   
3. Data Analysis and Interpretation:Strong analytical skills with the ability to interpret data and adjust strategies accordingly.
   
4. Creativity:Ability to develop creative campaigns and solutions that resonate with target audiences.
   
5. Leadership and Team Management:Proven ability to lead and motivate a team while collaborating across departments.
   
6. Communication Skills:Excellent verbal and written communication skills for internal and external audiences.
   
7. Project Management:Strong organizational skills with the ability to handle multiple projects and deadlines simultaneously.
   
8. Customer Focus:Ability to understand customer needs and deliver effective marketing solutions.
   

The Job:

As a Client Service Specialist, you’ll be responsible for the review of material flow parameters and recommend appropriate levels to support business and customer requirements. He/She will lead new customer integration by coordinating internally with cross functional teams and externally with business partners. Assisting the Client Service Manager, he/ she shall manage the day-to-day inventory coordination in high volume, fast-paced healthcare distribution environment while ensuring compliance with established procedures.

Responsibilities

• Develop and foster strong relationship with key account.
• Serve as the key liaison person between client and internal departments on request and issue resolution.
• Take ownership of key account’s new program implementation. Engage in initiative and project discussion. Lead and monitor implementation progress.
• Manage, monitor and control stockholding. Prepare stockholding and indent reports for monthly reviews.
• Support monthly KPI metrics and perform root cause analysis to improve metrics & performance, timely submission of internal and external reporting, as well as, present operational KPI.
• Manage Replenishment and inbound Inventory in line with the forecast or indent, commercial and stock holding requirements.
• Review materials forecast and execute Supply Plan, analyses Key Planning Parameters to achieve a balance between Inventory and Forecast.
• Analyse Forecast Variance and identify strategies to improve the Forecasting process to minimize the variance.
• Analyse the variance of demand and supply, pro-actively monitor the fulfillment gaps, drive investigation of root cause and recovery plan
• Establish appropriate safety stock level meeting required service levels.
• Drives continuous improvement initiatives to meet inventory goals
• Reviews slow moving items, block inventories according to Excess and Obsolescence Policy.
• Effectively use ERP system to manage high number of material SKUs.
• Review work processes and initiate process improvement plans.

Requirements:

• Degree in Business / Operations Mgmt / Supply Chain Mgmt / Industrial Engr or related discipline.
• Preferably 2 years relevant experience in key account management, logistics, warehousing, pharmaceutical or distribution industry.
• Strong analytical, problem-solving, communication and process mapping skills.
• Working knowledge of SAP system and proficient in Microsoft® Office tools and related software.
• Fresh graduates are welcome to apply.

The Role

This role is a strategic support for procurement operation function to influence significant change management across the Food Solutions, BUs and functions e.g. support development of productivity BP, Category Management, Strategic Sourcing, Source-to-Pay (S2P) Management, Operational support and Internal controls and compliance.

Key Responsibilities

· Support Senior Procurement Manager/Head of Tactical Sourcing to deliver sourcing initiatives across food related categories. Delivery through proficient knowledge of the Collaborative Procurement Model (CPM), Category Management and 7-step sourcing process.

· Accountable for sourcing and operational knowledge in defined categories collaboratively aligning with related BUs/functions at early stage in 7SSP project development process (Business Planning), analysis, sourcing, negotiating, contracting and managing agency to deliver maximum productivity benefits (efficiency and effectiveness)

· Strong Negotiation skills and contract management delivery

· Accountable for ensuring monthly reporting through updated CPM Tracker

· High level of maturity and stakeholder communications skills required as applicable

· Support management of Global Procurement Internal controls, Risk Management and supplier integrity with supplier management teams

· Ensure effective and timely communication with procurement colleagues in other procurement functions as well as business stakeholders in BUs/functions

· Knowledge of category strategy management identify BU/function sourcing opportunities for improved systems and process efficiencies

· Develop strong collaboration with Finance Department and marketing function in BU to ensure knowledge of and a proactive approach to budget timeline and planning in order to support 7SSP for each Category (ZBW)

· Delivers strong analytics capability within responsible key categories and support recommended spend and buy better strategies. In conjunction with business owners, validate buying requirements (demand management) and guide users to the most appropriate products and services

· Manage compliance to S2P to ensure delivery of Key Performance metrics

· Comply with Global Procurement policy and Global Procurement Operation Manual procedure to ensure consistent and complied implementation across BUs/functions

· Facilitate approvals/sign off from appropriate parties where applicable to ensure agreement before commitment given to spending.

· In conjunction with supplier performance management team to ensure supplier performance feedbacks, dispute and complaints are timely acted upon

· In conjunction with supplier risk management team to ensure properly supplier audit is carried out timely. Work with supplier risk management team to ensure risk mitigation and compliance.

· In conjunction with supplier relationship management team to ensure SRM tasks and initiatives are properly carried out, monitored and measured

Key Requirements

· Minimum 5 years of strategic sourcing experience in procurement, preferably gained in FMCG/ Hospitality/ Retail / Consulting

· Experience in procurement, consulting and/or business operations

· Category management knowledge and experience (Collaborative Procurement Model)

· Category portfolio management leadership and business acumen

· 7 Step Sourcing Process knowledge and delivery

· Analytical skills

· Negotiation skills

· Contract Management skills

· Leadership skills

· Strong business communication skills (stakeholder management)

· Strategic Business Management skills

· Strategic Change Management skills

· Operational excellence and business process improvement

· Good interpersonal skills with the ability to work independently and within the team.

· Someone who thrives in a fast paced, fast changing and dynamic environment and be a true team player with strong analytical abilities and communication skills

· Willingness to challenge status quo with critical thinking and open to new ideas and learning

· A can-do attitude is essential to the success of this role.

Your Career

This role is critical in shaping and executing the go-to-market strategy by integrating multiple technology solutions into compelling offerings tailored to customer needs. You’ll work cross-functionally to develop, package, and promote comprehensive Precision AI capability across the Palo Alto Networks portfolio and our Platformization approach to holistic cybersecurity. You’ll do this to align with our product strategy and market opportunities, ensuring we drive adoption and maximize impact for our customers.

Your Impact:

• Solution Integration & Packaging: Lead the end-to-end process of combining and packaging various technology solutions into cohesive, market-ready offerings that address specific customer challenges and use cases - geo focused and industry focused.

• Go-to-Market Strategy Development: Develop and execute the go-to-market strategy for new solutions, collaborating with product, sales, and other marketing teams to ensure alignment and effective positioning in the market.

• Customer and Market Insight: Conduct market research and customer interviews to deeply understand target audiences, industry trends, competitive landscape, and customer pain points, ensuring solutions are relevant and differentiated.

• Messaging and Positioning: Craft compelling messaging that highlights the joint value proposition of our integrated solutions and resonates with key decision-makers across customer organizations.

• Sales Enablement: Develop and work with the sales enablement team to deliver training, sales collateral, and other enablement materials to equip sales teams with the knowledge and tools to effectively sell our packaged solutions.

• Campaign Management: Work with demand generation, digital marketing, and field marketing teams to create and execute campaigns that drive awareness, engagement, and demand for our solutions.

• Cross-functional Collaboration: Partner closely with product management, engineering, customer success, and sales to align solution packaging with customer needs, product roadmaps, and overall business objectives.

• Metrics and Optimization: Track performance of go-to-market activities, gather insights, and optimize strategies based on data-driven learnings.

We are seeking a BIM Manager specializing in Mechanical and Electrical (M&E) systems to join our team in Singapore. In this pivotal role, you will lead our BIM implementation efforts for M&E projects, ensuring seamless integration of building systems and optimizing our design and construction processes.

• Develop and implement BIM strategies for M&E projects, aligning with organizational goals and industry best practices
• Coordinate with various disciplines (architecture, structural, and M&E) to ensure proper integration of building systems in BIM models
• Establish and maintain BIM standards, protocols, and workflows for M&E projects
• Conduct quality assurance checks on BIM models to ensure accuracy and compliance with project requirements
• Collaborate with project managers and clients to define BIM deliverables and ensure timely completion
• Troubleshoot complex modeling issues and provide innovative solutions
• Stay updated on the latest BIM technologies and M&E systems advancements, implementing improvements as necessary
• Preparation of BEP
• Liaise with external stakeholders, including consultants and contractors, to ensure smooth BIM execution throughout the project lifecycle

The incumbent drives the development and implementation of skills and training solutions and interventions to achieve business growth and transformation for the network of Small, Medium Enterprises (SMEs) within the SkillsFuture Queen Bee’s value-chain. The secondary role is to support the Assistant Director of Learning & Development in the facilitation of the learning and development functions for the hotel, ensuring that the goals are aligned to the hotel’s overall goals and strategic plan as well as for all operational departments to follow through on their training and development commitments.

Primary Responsibilities

Driving and Managing the SkillsFuture Queen Bee Project

• Strategises, drives and manages the SkillsFuture Queen bee project (SFQB).
• Develops programmes and facilitates implementation for the SMEs in Singapore.
• Conducts trainings and ensure deliverables are met.
• Source for SMEs to embark on the  programme with us.
• Meet the deliverables as required by Workforce Singapore.
• Leads research on industry landscape and market trends, including liaising with various stakeholder within the SFQB network to understand critical skills requirements, project future skills demand and business objectives.
• Diagnoses the skills gaps and needs and identify measurements of success of the network.
• Formulates a training needs analysis plan by identifying skills and training opportunities, reviewing existing skills and training solutions and interventions, sourcing for new and/or developing bespoke skills and training solutions and interventions to address the SMEs’ needs.
• Leverages Skills Frameworks and relevant SkillsFuture resources in creating the skills and training solutions and interventions.
• Develops an implementation plan and organises the participation of SMEs in the network.
• Manages and fosters relationships with multiple stakeholders in the network to ensure effective and sustainable implementation.
• Evaluates the impact and effectiveness of the skills and training solutions and interventions and fine-tunes the long-term implementation plan.

Adheres to Corporate and Local L&D Regulations

• Ensures full compliance when managing and executing corporate initiated programmes and activities.
• Ensures that all learning activities meet with relevant statutory and organisational policies and requirements.
• Adheres to learning requirements set by local authorities and regulations, especially relating to safety and security.

Secondary Responsibilities

• Plans and conducts the learning needs analysis.
• Plans and proposes the hotel’s training programme, aligning it to the learning needs analysis.
• Designs and executes programmes necessary to meet the competencies of each job function and to address performance gaps.
• Conducts the relevant trainings according to business and training needs.
• Initiates, coordinates, executes and follows up on all corporate, internal and external initiatives and programmes.  
• Informs managers on programme objectives and expected outcomes which colleagues attend.
• Monitors, measures and reports on colleagues’ development plans and achievements within agreed formats and time frame.
• Works closely with the departments to curate training programme, to train, coach and assess colleagues.
• Maintains appropriate systems to record and measure necessary aspects of colleagues’ development. These include on-the-job learning, internal and external learning, attendance, development plans, etc.
• Organises the learning venue, course notes, attendance sheet and all relevant materials required for classroom learning programmes.
• Liaises with Workforce Singapore and administers SkillsFuture claims for relevant courses.
• Performs any other duties and responsibilities that may be assigned.

Role Overview: The Tokenization Product Manager will play a pivotal role in leading and driving the development and execution of OSL's tokenization products, specifically within the context of Project Ensemble. You will be responsible for overseeing the tokenization of securities for fund issuers, working closely with cross-functional teams, fund administrators, and clients. This role focuses on the creation of tokenized securities, including money market funds, and managing the product lifecycle from concept to execution. Additionally, the Tokenization Product Manager will contribute to the development of OSL's RWA platform, supporting global fund issuers to distribute their RWAs in Hong Kong to OSL's clients.

Key Responsibilities:

• Lead the product strategy and roadmap for tokenization offerings, specifically focusing on money market funds and real-world asset (RWA) tokenization.
• Develop and execute end-to-end product strategies to support Project Ensemble, including the creation, issuance, and distribution of tokenized securities.
• Ensure alignment of product goals with OSL's broader strategic objectives, particularly in terms of regulatory compliance and market demand.
• Act as the primary point of contact for all product development related to tokenization, including working with fund issuers and administrators to facilitate the tokenization of assets.
• Oversee the technical and functional design of tokenized securities, working closely with blockchain developers, engineers, legal teams, and external stakeholders to ensure seamless tokenization processes.
• Manage the lifecycle of tokenization products, from initial concept and design through to launch, optimization, and scaling.
• Work directly with institutional clients, fund issuers, and fund administrators to understand their needs and ensure tokenization solutions meet their specific requirements.
• Serve as a subject matter expert on tokenization, educating and advising clients on the benefits, risks, and implementation of tokenized securities and RWA distribution.
• Collaborate with the OSL distribution team to drive adoption of tokenized products, ensuring effective communication and support throughout the client onboarding and product rollout process.
• Contribute to the development and ongoing enhancement of OSL's RWA platform to support the distribution of tokenized RWAs to clients in Hong Kong.
• Collaborate with global fund issuers and OSL's clients to ensure the platform meets regulatory and operational requirements, including cross-border distribution of tokenized assets.

• Min 5+ years of experience in product management, with a strong focus on blockchain, tokenization, digital assets, or financial products.
• Proven experience in managing tokenization projects or digital securities products, particularly in the context of real-world assets (RWAs).
• Knowledge of financial products such as money market funds, asset-backed securities, or other traditional financial instruments is preferred.
• Deep understanding of blockchain technology, smart contracts, token economics, and the tokenization process.
• Familiarity with global financial markets and regulations, particularly in Hong Kong, Singapore and other major jurisdictions.

• Work in a fully regulated exchange, offering enhanced legal protection and stability in an industry that is rapidly evolving.

• Be part of a well-recognized, licensed platform, boosting your credibility and professional reputation in the crypto and financial industries.
• Opportunity to grow within a fast-paced, high-growth environment with significant career advancement prospects.

As Manager, Business Strategy, the incumbent is expected to study market trends, conditions, regulations, customers to inform Company’s decisions on business strategies. Based on market research, the incumbent shall provide key insights and recommendations to leverage opportunities and coordinate strategies aimed at assisting the company in reaching its goals.

Key Duties & Responsibilities

Market Intelligence

Perform market research to identify areas of interest, iterate on key findings and communicate market insights.
Evaluate key policy and industry shifts in existing and new business space to identify emerging trends, opportunities, threats and distil relevant implications to the company.
Analyse competitors’ activities to determine the best strategies for increasing market share or generating new business opportunities.
Identify new business opportunities, including new markets, growth areas and business partnerships.

Business Strategies

Develop long term business strategies and priorities in pursuing new opportunities in growth areas, new and existing markets.
Identify areas of capability building to strengthen YRI’s current and future competitive advantages.
Working with management to develop policies, strategies, and plans to ensure that business objectives are achieved.

Annual Business Planning

Support Business Group’s annual business planning process

Key Requirements

- Development of business plans and strategies

- Conduct research and data analysis

- Project management

Other Requirements

Good tertiary education.

- A degree in Business or Economics is preferred.
- Possess at least 3 years of working experience.
- Strong business writing and business reasoning
- Strong communication and critical thinking skills.
- Ability to work independently.

Interested and suitably qualified candidates are invited to send in your resumes.

Shortlisted candidates will be notified via email within 5 working days.

As Manager, Business Strategy, the incumbent is expected to study market trends, conditions, regulations, customers to inform Company’s decisions on business strategies. Based on market research, the incumbent shall provide key insights and recommendations to leverage opportunities and coordinate strategies aimed at assisting the company in reaching its goals.

Key Duties & Responsibilities

Market Intelligence

Perform market research to identify areas of interest, iterate on key findings and communicate market insights.
Evaluate key policy and industry shifts in existing and new business space to identify emerging trends, opportunities, threats and distil relevant implications to the company.
Analyse competitors’ activities to determine the best strategies for increasing market share or generating new business opportunities.
Identify new business opportunities, including new markets, growth areas and business partnerships.

Business Strategies

Develop long term business strategies and priorities in pursuing new opportunities in growth areas, new and existing markets.
Identify areas of capability building to strengthen YRI’s current and future competitive advantages.
Working with management to develop policies, strategies, and plans to ensure that business objectives are achieved.

Annual Business Planning

Support Business Group’s annual business planning process

Key Requirements

- Development of business plans and strategies

- Conduct research and data analysis

- Project management

Other Requirements

Good tertiary education.

- A degree in Business or Economics is preferred.
- Possess at least 3 years of working experience.
- Strong business writing and business reasoning
- Strong communication and critical thinking skills.
- Ability to work independently.

Interested and suitably qualified candidates are invited to send in your resumes.

Shortlisted candidates will be notified via email within 5 working days.

Ensure that all functions are efficiently performed. Manage operations and retail teams in all functions, including sales productivity, stock, client experience, client relationship management, customer service, staff training and development, store procedures, store planning with the help of all departments. Oversee and drive the successful implementation of the retail strategy in all distribution channels. Ensure that the highest level of customer service is delivered to clients. Drive business growth and make sure that the financial goals and qualitative objectives are met. Implement a sustainable distribution strategy that will enable the brand to achieve its quantitative and qualitative objectives.

ViSenze, an AI-powered Commerce Search and Discovery platform, is looking to hire a motivated and experienced Machine Learning Project Manager

We revolutionize the retail industry with product discovery solutions, processing over a billion monthly queries globally from retailers such as Myntra, Ajio, Meesho, Rakuten, Zalora, Mango, and Target

Our mission is to empower customers to 'See. Style. Shop', and we need you to help us continue to deliver this promise

Responsibilities

Drive End-to-End Project Delivery  

• In charge of end-to-end project development lifecycle(s):
• Gather user requirements from the client
• Scope the project in terms of technical requirements, product specifications, deliverables, performance SLAs and timelines
• Plan project milestones and resources required
• Provide cost estimates for budget approval
• Lead development sprint cycles to schedule and monitor:
• Data collection, annotation and pre-processing activities  
• Model training and iterative improvement activities
• Model performance validation activities
• SDK integration activities 
• Quality assurance checks activities 
• Draft project SOPs (Standard Operating Procedures)
• Draft release notes
• Lead and coach the development team to achieve successful outcomes 
• Manage project scope and schedule
• Oversee internal cost control
• Ensure quality assurance across the project deliverables 
• Oversee Issue and Risk Management
• Evaluation, scoping, and impact assessment (timelines, budget) for Change Requests
• Provide timely escalations and propose suitable mitigation actions to the Product Owner

Collaborate with Functional Teams to Support Project Outcomes

• Work closely with the Data Science and Engineering teams to schedule and action the project activities
• Partner with the Finance and Legal team to ensure timely follow-ups with contractual and financial matters
• Partner with the HR team for staffing requirements
• Manage third-party vendor(s) to ensure timely delivery of services as per project timeline

Act as ViSenze’s Point of Contact with Client(s)

• Cultivate strong relationships with client(s) and client partner(s), actively engaging them to align project outcomes, deliverables, and implementation plans
• Provide advice and support to the client

Good to Have

• Hands-on experience in data science projects
• Hands-on experience in image data processing or computer vision projects

• Bachelor Degree in Computer Science, Electrical Engineering or a related technical discipline
• At least 2 years of client-facing project/program management experience in AI/ML specific projects
• Understanding of machine learning and data science knowledge
• Process strong interpersonal, communication, analytical and data-driven problem solving skills
• Able to work independently with minimum supervision

The Enterprise & Field Marketing organization in ServiceNow is responsible for driving revenue growth, adoption and customer success across all our direct and indirect sales channels.

We are a high performing APAC team, looking for a highly organised, goal-oriented, self-directed professional to be an active player in our larger marketing team. You will interact directly with key business leaders and marketing teams across the globe to drive Brand to Demand Generation strategies across the customer’s lifecycle, with a focus on ServiceNow Platform and AI products & solutions

You will play a key role in accelerated pipeline growth, new opportunities and be accountable for revenue targets. You’ll be responsible for driving the program strategy, influencing and collaborating with regional field marketing teams to activate and deliver business growth.

You will have a strong understanding of GTM sales strategies, leveraging GTM motions on solutions, industry, partner marketing, new customer acquisition to achieve results. You’re a savvy APAC marketing program leader who can conceptualize, execute and manage insight-driven optimizations and executive-level reporting across a diverse and matrixed organization.

Crucial to your success is having a good foundation in SaaS and enterprise technology, multi-faceted experience in integrated marketing strategy and program development, relationship management skills, team collaboration, adaptability and expertise in enterprise technology marketing in a fast-paced, dynamic environment.

Key responsibilities

• Act as the APAC marketing programs lead on ServiceNow Platform and AI programs collaborating closely with all GTM, Sales, Partner teams to gather insights, develop strategies and align plans to accelerate business growth.
• Develop a data-informed strategy on audience segmentation and opportunity, prioritization of marketing channels and tactics to conceptualize programs that will drive demand for the ServiceNow Platform and AI
• Lead through influence to ensure delivery and execution at scale of demand generation programs across the APAC marketing and business teams that result in measurable growth in business goals and revenue. Set best practices in narratives, engagement and high-performance campaigns.
• Leverage all direct and indirect channels to land new business and drive up-sell, cross-sell marketing campaigns across customer buying centers and activate the ecosystem for new business acquisition.
• Develop and test new program scenarios to drive optimizations and efficiencies against investments.
• Prepare and input into forecasts, performance reports, monitoring key business metrics, quality and audience insights.
• Continually look at ongoing innovations and best practices to elevate the program, experience, and results.

The Operations Executive is responsible for the planning, organizing, and directing, managing and evaluation of the daily operations in PRISM+. He/She also works with internal and external teams to ensure daily operations such as planning, execution, and reporting of deliveries and fleet operations of the ceiling fan delivery teams or TV/Monitor/RMA delivery teams

• Supervising and managing daily operations
• Assist with day-day logistics and warehousing activities
• Evaluating and reporting on various metrics and performances
• Develop strategies for efficient workflows
• Daily and monthly reporting of deliverables and KPIs
• Inventory management and replenishment of equipment and tools

• Experience with Microsoft Office (Excel, Word, Powerpoint) and being tech savvy
• Operations and management experience
• Excellent interpersonal and communication skills
• Ability to work in a fast-paced, team oriented environment
• Ability to multitask and manage daily operations

We’re looking for a Technical Product Manager (SAP) who will take a key role in our team.

• Set the technology roadmap and standards for our SAP platform and applications, including SAP Cloud solutions / platforms.

• Provide the technical leadership in the SAP Basis area and drive outcomes for projects and BAU-related work across the SAP landscape.

• Responsible for setting and maintaining operational procedures, processes and controls and working with SAP Basis support.

• Responsible for security, configuration, patching, review of SAP GRC SOD/SAT rules and violations and working with security/audit teams (both internal and external).

• Managing licence audits with SAP audit team.

• Managing inventory and re-certification of servers, software versions, system IDs, etc.

• Managing admin user access/reviews, planning complex system changes.

• Review system architecture design changes and new implementation.

• Managing server resource utilization and costs and system performance optimization.

• Run and manage various upgrade projects to the core SAP platform and support business users with application changes/migrations.

• This role is an individual contributor role.

Requirements

• University degree in an IT related discipline.

• Must-have experience with SAP on-premise and Cloud environment of at least 4 years with focus on SAP Basis & perpheral systems.

• More than five years of experience working with SAP BASIS in multiple roles, such as team lead or manager.

• Strong technical domain knowledge and hands on experience in SAP Cloud solutions & platforms in a Basis role, especially in complex SAP landscapes involving on-prem, on-cloud and RISE setups.

• Strong general IT knowledge covering servers, storage, networks, browsers, printers, basic UNIX admin tasks, basic Windows OS admin tasks, public cloud & its services, etc.

• Ability to manage vendors, project teams and users to ensure standards & timely delivery.

• Ability to engage and lead multiple support teams to resolve incidents or issues.

• Good communication and interpersonal skills, and ability to resolve conflicts

MAIN RESPONSIBILITIES

The Audit and Projects Manager shall be responsible for ensuring the right level of internal control and driving process improvement projects within LFCS and LBeauty and managing the conduct of retail audits for perfumes and cosmetics brands across Southeast Asia.

1. Ensuring the right level of internal control within LFCS and LBeauty

1. Coordinate Internal Control self-assessment and action plans implementation

• Execute and coordinate yearly LVMH Enterprise Risk and Internal Control Assessment campaign. Perform test of design and review supporting documents submitted by process owners. Perform substantive tests to validate the accuracy of Test of Design assessment and to ensure alignment with the Group’s internal control expectations.
• Work with the process owners to design action plans to effectively address the gaps identified. Actively support local teams during implementation phases.

1. Implement internal controls on risk areas

• Conduct audit testing of potential risk areas and identify reportable issues.
• Actively participate in the drafting, development, and implementation of standard operating procedures to ensure compliance with LVMH policies and local laws to strengthen internal controls, and to promote standardization of processes.
• Review and approve the creation of new accounts, the assignment of roles and creation of new profiles in SAP. On an annual basis, review the roles assigned to all active users using the segregation of duties principle.
• Revise the Purchase Order validation workflows in SAP according to changes in the organization and ensure alignment with organizational needs.
• Conduct fraud investigations when a suspected or confirmed fraud case has been reported. Inform and alert the organization on fraud cases and fraud attempts.

1. Coordinate internal audits and follow-up on audit action plans

• Assist process owners during internal audit phases for audits conducted by Central Internal Auditors.
• Follow-up on the action plans and ensure implementation of committed actions. Provide a clear picture of the progress and status for clear reporting to Management.
• Participate in the audits conducted by the Central or Regional Internal Control Teams (joint audits, by invitation).

1. Drive process improvement projects

1. Manage the implementation of internal control projects and other initiatives

• Manage process improvement initiatives, promoting standardization and consistency of processes across the different brands within the region
• Conduct information dissemination advocating internal control good practices.

1. Change management

• Plan, manage and deploy significant process transitions (e.g., adopting a new company-wide tool) or significant process changes (e.g., implementation of new processes) within the organization.

1. Manage the conduct of retail audit of perfumes and cosmetics brands across Southeast Asia

1. Plan and supervise the execution of retail audits

• Plan an audit schedule through risk assessment of retail points of sale (POS) across Southeast Asia.
• Manage 1 Internal Control Assistant Manager in the execution of retail audits, ensuring compliance with SOP, retail guidelines, and alignment with LVMH control requirements.
• Ensure the main control gaps are identified, formulate recommendations and work with management to devise action plans to effectively address the gaps identified.
• Ensure effective communication of the results of the audits to local and regional Management through presentation and a comprehensive retail audit report.
• Plan and implement an effective and consistent method to follow-up on the action plans committed by the audit stakeholders to ensure the control issues are addressed.

1. Provide support to stakeholders

• Conduct testing of potential risk areas and identify issues. Monitor and provide advice to Management to minimize risks.
• Conduct training, if necessary, to support new store openings or to strengthen internal control awareness of store staff/back-office support functions.

a) Oversee CSR and SA team to ensure AOG support, order fulfilment towards customers’ service for satisfaction.

b) Responsible for daily customer support and service for purpose of MRO sales related matters to meet the Sales Repair target plan including account management, preparation of proposal, quoting, payment matters, liaison and fulfilling sales & repair orders.

c) Handling of warranty claims and manage customers’ complaints with the team.

d) Ensure MRO TAT follow up, communicate targets, achievements and justify the discrepancies and propose alternative solutions when appropriate.

e) Propose best commercial solution according to customer needs, in compliance with SEDSA strategy and customer’s expectations.

f) Monitor, analyze and improve MRO activities on LRUs.

g) Secure good relationship with customers via interactive mode of communications.

h) Ownership of overall customer satisfaction / perception of SEDSA as an MRO site.

i) Daily monitoring and communicate all repair flows between SEDSA and customers to ensure smooth operation, efficient communication and service rate/OTD being met.

j) Involve in any special mission, such as imminent AOG, expedition of specific order, delivery discrepancy, quality complaint, etc.

k) Follow up on delivery schedule for sales orders and repairs status with Workshop / Supply Chain/ Planner.

l) Generate reports for analyzing KPIs to improve performance

m) Provide guidance and support to team members. Promote Safran culture to empower people.

n) Set-up processes and KPIs for the team; support business and quality audits.

o) Participate in the Continuous Improvement projects in Customer Service Department (methods) to promote efficiency and productivity.

p) Actively participate and contribute to HSE initiatives & Corporate HSE programs and in HSE risk communications & mitigations.

q) Comply with all health, safety and environment (HSE) regulations as prescribed by law and company’s policies.

r) Any other duties assigned.