Sales and Marketing Assistant Responsibilities: in an air conditioning company, typically involves supporting the sales and marketing team in promoting the company's products and services, as well as assisting in customer acquisition and retention.

Customer Engagement: Responding to customer inquiries via phone, email, or in person.
Assisting customers in selecting suitable air conditioning systems based on their needs and budgets.
Providing product details, pricing, and installation options.

Quotations and Proposals: Preparing and issuing quotations, proposals, and sales contracts.
Following up with potential and existing clients to close sales.

Order Processing: Coordinating order processing, including confirming orders and scheduling deliveries or installations.
Ensuring proper documentation for each transaction.

Sales Reporting: Recording daily sales activities and preparing sales performance reports for management.
Maintaining a database of leads, prospects, and customers.
Marketing Responsibilities:

Marketing Campaigns: Assisting in the development and execution of marketing campaigns to promote air conditioning services and products.
Coordinating with the team to create marketing materials (flyers, brochures, digital content).

Social Media and Digital Marketing: Managing the company’s social media accounts by posting updates, promotions, and engaging content.
Assisting in running paid advertisements (e.g., Google Ads, Facebook Ads).

Event Coordination: Organizing or assisting in trade shows, promotional events, or customer engagement activities.
Setting up booths and preparing materials for exhibitions or fairs.

Market Research: Conduct research to identify new markets, customer preferences, and industry trends.
Analyzing competitors’ products, pricing, and marketing strategies.

Content Creation: Writing and editing blog posts, email campaigns, or newsletters.
Collaborating with designers or agencies to produce creative visuals.
Customer Relationship Management:

Customer Feedback: Gathering and analyzing customer feedback to improve products and services.
Ensuring customer satisfaction through consistent follow-ups and addressing complaints.

CRM System Management: Updating customer details and interactions in the company’s CRM system.
Coordination with Other Teams:

Liaising with Technicians: Coordinating with the technical team to schedule installations or service calls.
Ensuring customers are informed of timelines and processes.

Inventory Support: Assisting in tracking available stock and ensuring products are ready for sale or delivery.
Other General Duties:

Administrative Support: Assisting the sales and marketing team with clerical tasks, such as data entry and filing.

Performance Tracking: Helping monitor the effectiveness of sales and marketing strategies and provide suggestions for improvement.

Summary

As the heartbeat of any airport, the terminal serves as the primary point of interaction for travellers and a central hub for various airport activities. The role of a Terminal Manager is pivotal in maintaining the integrity and functionality of the terminal, directly impacting the overall passenger experience and the airport's reputation. The Terminal Manager orchestrates the numerous facets of terminal operations, all of which contribute to a safe, secure, and enjoyable experience for passengers. It requires a combination of leadership, operational acumen, and a commitment to safety and customer satisfaction.

Duties and Responsibilities

• Responsible for the day-to-day operations of the assigned terminal(s)
• Manage the full spectrum of Ramp & Baggage Services operations in your assigned terminal(s), including but not limited to check-in, departure and arrival handling, arrival services (lost & found), excess baggage & ticketing, and lounge(s)
• Manage a team of Duty Terminal Managers on shift duties, as well as the larger team of RBS staff in the assigned terminal(s)
• Serve as the point of escalation for the Duty Terminal Managers and other teams your assigned terminal(s) (must be contactable via the company-issued mobile phone 24x7)
• Manage airline accounts in the assigned terminal(s) — engage airline Station Managers and their representatives regularly and ensure that issues raised are addressed promptly
• Serve as the point of contact for airlines in the assigned terminal(s)
• Co-ordinate and attend regular/ad-hoc meetings of airlines in the assigned terminal(s), take meeting minutes and ensure prompt follow-up of all action items
• Work with CAAS and CAG where necessary pertaining to issues involving the airlines in your assigned terminal(s)
• Serve as the point of contact for Ramp & Baggage Services for all airline audits of assigned airlines, and be responsible for audit preparation and readiness
• Be responsible for the coordination and facilitation of airline system trials, terminal moves, system cutovers for airlines in your assigned terminal(s)
• Monitor the daily shift reports(including on weekends)sent by the Duty Terminal Managers under your charge and take ownership to resolve follow-up items
• Ensure that Duty Terminal Managers report all relevant incidents in dHub where necessary and keep Head of Ramp & Baggage Services informed
• Work with Resource Planning and Human Resources to ensure sufficient staffing levels at your assigned terminal(s) to deliver on Service Level Agreements (SLAs)
• Be responsible for planning and ensuring that all staff in your designated terminal(s) are current in all mandatory certifications required to perform their jobs.
• Be responsible for the development, appraisal and discipline of the teams within your designated terminal(s)
• Provide absence coverage for other Terminal Managers
• Any other dutiesassigned by the Head of Ramp & Baggage Services

Requirements

• Possess a degree or higher from a recognised institution, or demonstrable experience in lieu of a degree
• At least 5 years of experience managing operations at an airline or ground handling company
• While this role has regular hours, candidates must be able to perform shift duties where required to supervise operations in the assigned terminal(s)
• Willing to hold the company-issued mobile phone and respond to escalations on a 24x7 basis
• Willing to monitor the shift reports from Duty Terminal Managers 7 days a week
• Well-versed in the full spectrum of customer service operations (i.e. check-in, departure and arrival handling, excess baggage & ticketing, arrival services (lost & found), and lounges)
• Able to lead and motivate large teams to deliver operational excellence
• Must be comfortable working in a high-stress operational environment and be able to make sound decisions in crises
• Candidates with a proven track record in a similar role may be considered for the Senior Terminal Manager role

We are looking for a highly-driven and motivated Rider Marketing and Community Manager for our team in Singapore. If you are looking for a place where you can gain hands-on exposure and have a direct impact, then this may be the place for you! The ideal candidate will have a track record as a significant individual contributor – comfortable working independently, whilst working closely with the management team

This role will be based in Singapore and will report to the Head of Logistics Singapore. The successful candidate will be responsible for managing engagement, communication and branding for rider business.

Responsibilities:

• Oversee, maintain and manage all rider-related communication channels (7 channels: website, mobile application, email, social media, SMS, Telegram, and focus group discussions)
• Oversee all 40+ rider partnerships, deals, and discounts
• Conceptualize and execute monthly rider events and campaigns (Both online and offline) together with our Rider Admin, this will most likely be a shared task
• Responsible for projects under rider insurance and rider government affairs
• Handle all marketing-related rider projects such as PR, social media, advertising, online and in-person activations, etc.
• Responsible for the design, launch, and distribution of quarterly rider equipment and accessories
• Spearhead ad-hoc projects that ensure the growth and retention of the 35k+ delivery fleet of foodpanda Singapore

Join us as a Manager, Vendor Experience (Performance & Service) and play a pivotal role in shaping the Marketplace Experience for Singapore.

Program Management

• Be the country point-of-contact for all service and content related matters relating to vendor service transformation
• Assist in planning, executing, and monitoring high-impact programs to drive service transformation and operational improvements
• Develop and suggest solutions that reduce marketplace friction, improve policies, and drive long-term value and vendor satisfaction
• Use project management tools to track progress, escalate issues, and report on key performance indicators (KPIs) to country leadership

Service Transformation

• Support the implementation of service transformation strategies, ensuring a seamless, friction-less support experience for the vendors
• Identify areas for operational improvement and apply best practices to enhance vendor experiences and streamline processes
• Assist in rolling out digital tools and technologies to improve service delivery, aligning solutions with local market needs and global objectives
• Collaborate on innovative approaches to drive efficiency, reduce costs, and enhance service quality for the local market

Change Management

• Assist in implementing change management processes, ensuring smooth transitions when introducing new tools, methods, and service models
• Engage local stakeholders and teams in change initiatives, driving buy-in and fostering trust at all levels
• Monitor feedback from stakeholders and team members, adjusting plans to ensure continuous progress
• Champion the Voice of the Vendor to influence policies and drive enhancements that meet both local and regional needs

Performance Tracking and Reporting

• Track the success of service transformation initiatives using data-driven metrics and analytics
• Report on program performance, identify opportunities for improvement, and ensure alignment of outcomes with business objectives
• Contribute to post-implementation reviews and incorporate lessons learned into future programs

ESSENTIAL DUTIES AND JOB RESPONSIBILITIES

• Retail Sales Development:

Build the sell-out objectives by brand and by category for the area and per door.

Identify and build the yearly sell-out strategy to gain in market share.

Propose and recommend proactively corrective sell-out actions to improve the business and seize potential opportunities.

Be on the floor to drive sales along with Retail Supervisor (in Singapore) and be pro-active in sharing feedback to RM/AM and action plan to boost sales

Build a close relationship with the Perfumes & Cosmetics airport/terminal/store retail management.

Provide monthly sell out reports & analyze POS Performance (Sell Out, market share, share of space, pricing…)

Conduct field analysis: gather and communicate information about our sell out as well as competition activities and make recommendation to the Team

• Management of Sales Force:

Manage >10 BC or advanced BC or specialist with individual and collective meeting, adapting expectation and being fair and motivating in the way they are managed

Recruit, follow, develop, and evaluate BC (& promoters), monitoring their motivation, skills, and performance (quantitative and qualitative)

Create a team spirit getting the right person at the right place at the right moment

Organize their planning and zoning in order to maximize the sell out and profitability

Communicate monthly sales target to BCs and follow-up on their achievement.

Work, implement and follow-up on an incentive plan aligned with the sell-out objectives.

• Brand Image, Marketing & Merchandising:

Visit the POS on a regular basis to monitor stock levels, merchandising displays, product mix and take corrective measures when necessary.

Implement the Merchandising and Marketing strategy: be fully responsible for Merchandising execution, implement the planograms per door according to the agreed assortments, ensure the marketing guidelines are applied.

Ensure all POSM, testers and GWP are ordered on time and in a controlled way with the support of Commercial Executive and Retail Supervisor

Liaise with the contractors on the promotion set up and order transparencies for the POS and promotion sites.

Install new counters ensuring qualitative execution and follow up.

• Animations Management:

Coordinate the animations implementation to achieve the objectives: prepare the brief based on competition activities and field experience, coordinate with the visual merchandising the set-up installation, set the sell-out target with the Senior Retail Manager/ Area Manager and build effective 360 activation plan to achieve the target in respect with the given budget, in charge of animations report.

Recommend extra opportunities to have extra space, visuals, promotion events etc.

• Training:

Collaborate with Regional Train to train BCs on new product, sales techniques, product knowledge, and coach them on performance skills.
Ensure grooming standards, sales techniques, product knowledge are well respected.

Conduct store visits to ensure training & coaching are optimal and identify future training needs.

Assess Beauty Consultants performance on a yearly basis.

As the Store Manager, you will be responsible for the overall performance of an individual store, with a primary focus on delivering great customer experiences that drive sales and profitability. Your leadership will be pivotal in guiding a dedicated team to efficiently run the store operations. By prioritising both direct interactions and behind-the-scenes support, you'll cultivate an environment where every customer feels valued and every aspect of the store contributes to its success, ultimately maximising profits. 

Key Responsibilities: 

• Offering customers a high level of service through styling advice, product knowledge and store experience  

• Analysing selling information and taking responsibility for the store sales performance   

• Leading and motivating a team of managers, visual merchandisers and sales advisors to achieve excellent standards of service  

• Leading recruitment and ensuring induction and training of new starters is carried out well 

• Identifying future talents and putting together development plans to support their progression  

• Overseeing store operations   

• Creating a great place to work  

Primary Objective

1. Being a team player in the team, assist the team to ensure smooth running of:

• Credit Review Processes
• Asset Quality of CMP Loans Portfolio
• Credit risk issues including asset quality, risk & loss control for CMP Loans Portfolio
• Onboarding checks for New to Bank accounts (deposit accounts).
• Quality control for Credit Reviews and New Loans Application.

2. Co-manage in areas such as:

• Compliance for CMP
• Audit for CMP
• Operational Risks for CMP

3. Ensure completion of all mandatory training

4. Assist Unit Head in ad hoc task.

5. Preparing training materials for CMP RM/BH on Regulatory, Ops Risk and Credit Risk Matters

Key Responsibilities

CMP Portfolio (Credit Quality Checks and Onboarding Checks)

• Checks on Account Onboarding documents to prevent Compliance errors such as error in Name Screening and CDD Questionnaires.
• Handle any ad-hoc projects / meetings / discussions pertaining to credit risk and asset quality matters.
• Ensure Credit Reviews are completed as per SLA.
• Conduct quality control checks on credit application submission (reviews and NTB)

Audit Matters and Compliance Matters

• Ensure timely assessment and submission of Risk related reporting (KRI, KCT, LDC).
• Assist Unit Head to ensure the department complies with all the regulatory and internal guidelines.
• Assist in implementation and manage control / checking process to ensure department is compliance to existing policy, guideline and regulations
• Assist Unit Heads to prepare reviews for Dept FM
• Handle / Administer any ad-hoc projects / meetings / discussions of CMP

Come onboard as a Manager, Vendor Experience and play your part in shaping the Marketplace Experience for Singapore. 

Main responsibilities:

• Onboarding & Activation: Be the country point-of-contact responsible for managing the performance of end-to-end process for onboarding and activating new vendor partners, ensuring timely and seamless integration onto the platform
• Scalable Processes: Partner with the functional team to develop scalable onboarding strategies to accommodate varying restaurant volumes, ensuring efficiency and consistency
• Cross-functional Collaboration: Work closely with cross-functional teams and local Commercial to improve the onboarding experience and ensure vendors / restaurant partners are set up for success
• Operational Excellence: Identify operational bottlenecks, propose effective solutions, and implement best practices to drive efficiency, reduce cycle times, and enhance the onboarding process

Administrative Duties

Manage office supplies and equipment to maintain workplace functionality

Handle mail/courier, correspondence, and scheduling meetings

Maintain proper documentation and filing of all records

Oversee general office administrative tasks

Human Resources Responsibilities

Manage employee database and personnel files

Perform HR administrative functions including:

Recruitment

Processing work passes

Preparing appointment/confirmation letters

Leave management

Payroll management

Handle all insurance matters (e.g. work injury compensation, public liability)

Financial Management

Oversee financial operations with Finance Manager

Prepare and submit financial reports

Provide financial strategies and advice on investment activities

Ensure timely financial audits and handle audit compliance

Manage budgets and cash flow

Additional Responsibilities

Liaise with external vendors regarding accounts matters

Prepare and submit government survey returns and other required reports

Ensure compliance with labor laws and regulations

Communicate effectively with managers and employees across the organization

This role requires a combination of strong analytical skills, attention to detail, and the ability to work independently in a fast-paced environment. The ideal candidate would likely need at least 4-5 years of experience in HR and administrative functions, along with a diploma or degree in a relevant field such as Business Administration, HR Management, or Finance

To handle & manage the coordination of all Southeast Asia store planning projects.  Assist the management in the search of project negotiation with relevant landlords, vendors and partners.  Oversee the construction and completion of each location to ensure standards of quality are met in a timely and cost-effective manner while keeping AP Standards.

Control Risks is looking to hire a Senior Open Source Intelligence Analyst to support a premier client of ours. The Senior Open Source Intelligence Analyst will conduct research and provide intelligence to the Threat Assessment Management Services (TAMs) in a timely manner to support the investigation and mitigation of threatening incidents or behaviours. OSINT analysts also support Executive Protection and employee, facility, event safety and security by providing persistent situational awareness research and support.

Responsibilities include, but not limited to:

• Assist the Open Source Intelligence Program Manager as required to fulfil project requirements, assist in task delegation, and provide quality control.
• Review intelligence reports for grammatical and spelling errors as well as research and analysis quality.
• Utilize OSINT research methodology for real-time situational awareness and analysis.
• Monitor worldwide events; identify events with the potential to impact the Client's assets, executives, and operations. Examples of relevant event categories include, but are not limited to: natural disasters, transportation disruptions, political instability, terrorism, and crime
• Intensive analysis of data collected and produce timely, useful, and custom-tailored intelligence reports, threat assessments, and Person of Interest (POI) investigation reports, etc.
• Identify POIs who exhibit concerning, unwanted, or violent threatening behaviour toward the Client, its executives, employees, or community
• Research, evaluate, and assess and continually monitor POIs and their activity and disseminate information to Client stakeholders as needed.
• Situational awareness coverage for Client events, employee travel, and executive protection
• Draft and review concise notifications for distribution to the Client's decision-makers and global security leaders
• Identify potential risks and negative sentiment on social media, news sites, forums etc. to provide protective intelligence in support of executive security.
• Collaborate with a cross-functional team of other global security professionals in support of the TAMs 24/7/365 operations and develop effective relationships with other stakeholders.

• 5+ years of experience and relevant education (bachelor’s degree in history, political science, international relations, intelligence analysis, criminal justice, regional studies, or a related discipline; master’s degree strongly preferred)
• Able to provide guidance and mentorship to junior analysts as needed.
• Experience with OSINT methodology
• Broad knowledge of geopolitical affairs, and global awareness of influences on business goals and strategies
• Attention to detail, with the ability to anticipate trends which may have an impact on the organisation, extending to environment and people
• Ability to interpret high volumes of data, from multiple sources
• The ability to compile concise and accurate reporting, using the appropriate language for its audience
• Work well under pressure in moments of emergency response
• Responsive to changing environments and adaptable to unpredictable circumstances
• Strong client focus and the ability to build and maintain relationships
• Excellent research, analytical, writing, and verbal presentation skills
• Excellent skills, in MS office, and confident to learn new systems
• A team player who works professionally with colleagues and stakeholders at all levels
• An excellent understanding of client and business confidentiality
• Cultural awareness and ability to work alongside a global team
• Proactive and confident in articulating ideas with peers across organisation
• Ability to demonstrate resilience and perseverance in difficult situations

MAIN RESPONSIBILITIES

The Audit and Projects Manager shall be responsible for ensuring the right level of internal control and driving process improvement projects within LFCS and LBeauty and managing the conduct of retail audits for perfumes and cosmetics brands across Southeast Asia.

1. Ensuring the right level of internal control within LFCS and LBeauty

1. Coordinate Internal Control self-assessment and action plans implementation

• Execute and coordinate yearly LVMH Enterprise Risk and Internal Control Assessment campaign. Perform test of design and review supporting documents submitted by process owners. Perform substantive tests to validate the accuracy of Test of Design assessment and to ensure alignment with the Group’s internal control expectations.
• Work with the process owners to design action plans to effectively address the gaps identified. Actively support local teams during implementation phases.

1. Implement internal controls on risk areas

• Conduct audit testing of potential risk areas and identify reportable issues.
• Actively participate in the drafting, development, and implementation of standard operating procedures to ensure compliance with LVMH policies and local laws to strengthen internal controls, and to promote standardization of processes.
• Review and approve the creation of new accounts, the assignment of roles and creation of new profiles in SAP. On an annual basis, review the roles assigned to all active users using the segregation of duties principle.
• Revise the Purchase Order validation workflows in SAP according to changes in the organization and ensure alignment with organizational needs.
• Conduct fraud investigations when a suspected or confirmed fraud case has been reported. Inform and alert the organization on fraud cases and fraud attempts.

1. Coordinate internal audits and follow-up on audit action plans

• Assist process owners during internal audit phases for audits conducted by Central Internal Auditors.
• Follow-up on the action plans and ensure implementation of committed actions. Provide a clear picture of the progress and status for clear reporting to Management.
• Participate in the audits conducted by the Central or Regional Internal Control Teams (joint audits, by invitation).

1. Drive process improvement projects

1. Manage the implementation of internal control projects and other initiatives

• Manage process improvement initiatives, promoting standardization and consistency of processes across the different brands within the region
• Conduct information dissemination advocating internal control good practices.

1. Change management

• Plan, manage and deploy significant process transitions (e.g., adopting a new company-wide tool) or significant process changes (e.g., implementation of new processes) within the organization.

1. Manage the conduct of retail audit of perfumes and cosmetics brands across Southeast Asia

1. Plan and supervise the execution of retail audits

• Plan an audit schedule through risk assessment of retail points of sale (POS) across Southeast Asia.
• Manage 1 Internal Control Assistant Manager in the execution of retail audits, ensuring compliance with SOP, retail guidelines, and alignment with LVMH control requirements.
• Ensure the main control gaps are identified, formulate recommendations and work with management to devise action plans to effectively address the gaps identified.
• Ensure effective communication of the results of the audits to local and regional Management through presentation and a comprehensive retail audit report.
• Plan and implement an effective and consistent method to follow-up on the action plans committed by the audit stakeholders to ensure the control issues are addressed.

1. Provide support to stakeholders

• Conduct testing of potential risk areas and identify issues. Monitor and provide advice to Management to minimize risks.
• Conduct training, if necessary, to support new store openings or to strengthen internal control awareness of store staff/back-office support functions.

Ensure that all functions are efficiently performed. Manage operations and retail teams in all functions, including sales productivity, stock, client experience, client relationship management, customer service, staff training and development, store procedures, store planning with the help of all departments. Oversee and drive the successful implementation of the retail strategy in all distribution channels. Ensure that the highest level of customer service is delivered to clients. Drive business growth and make sure that the financial goals and qualitative objectives are met. Implement a sustainable distribution strategy that will enable the brand to achieve its quantitative and qualitative objectives.

Team Summary
Visa’s Asia Pacific Corporate Strategy team based in Singapore plays a key role in shaping Visa’s long-term strategy in the region and solving for regional and country-specific opportunities and challenges, in partnership with executives and business leaders across Visa’s organization. Recent initiatives have addressed topics such as market strategy, product strategy, multi-year planning, and organic / inorganic growth opportunities across the region. The team is also responsible for developing thought leadership on emerging trends in payments industry.
What a Senior Manager in Corporate Strategy does at Visa:
The Senior Manager role in the Asia Pacific (AP) Corporate Strategy Team plays a key role in supporting delivery of key strategic initiatives across the region. The individual will support Visa’s businesses across functions and geographies – in assessing multifaceted implications for Visa of trends/developments and developing strategic recommendations in alignment with the regional and global priorities. This role will also be monitoring of competitive developments across the region/globally.

In this role, you are expected to:

• Leads workstreams within AP strategy projects and engagements
• Takes a more strategic, holistic approach to addressing specific problem statements or components of a project and that the approach should be aligned with overall project objectives
• For owned workstreams, responsible for identifying the problem statement, structuring analytical approach (key questions to be addressed and analysis & research required to answer those questions)
• Structures and executes own workstream with modest upfront and periodic direction / input from manager
• Effectively and highly efficiently manages own time as well as workplans for own workstream; able to sync up timelines / sequencing with rest of the project team
• With moderate support of manager, drafts storylines, structures documents and creates end-to-end presentations on strategic recommendations
• Being a sought after thought leader owner on select business topics within larger / complex cross-functional projects
• Able to assess multifaceted implications for Visa of trends and developments and makes sound recommendations; ensures strategic and financial soundness and alignment for any recommendations
• Communicates and presents recommendations and supporting rationale to mid-to-senior management in a clear, concise, and impactful way
• Able to independently manage meetings with working team and cross functional peer
• Leads various ad-hoc internal deliverables as assigned (e.g., monitoring of payment trends, sharing data / insights with other teams within Visa, etc.)

Why this is important to Visa:
The Corporate Strategy Senior Manager is a key player in the Visa Asia Pacific Corporate Strategy team helping the region define and achieve its near-term and long-term strategic priorities. The Manager will work as part of the core team helping drive critical qualitative and quantitative analysis to support the formulation of our strategy. It’s a high visibility and high responsibility role given the strategic nature of team’s work in the region.
 

We are seeking a BIM Manager specializing in Mechanical and Electrical (M&E) systems to join our team in Singapore. In this pivotal role, you will lead our BIM implementation efforts for M&E projects, ensuring seamless integration of building systems and optimizing our design and construction processes.

• Develop and implement BIM strategies for M&E projects, aligning with organizational goals and industry best practices
• Coordinate with various disciplines (architecture, structural, and M&E) to ensure proper integration of building systems in BIM models
• Establish and maintain BIM standards, protocols, and workflows for M&E projects
• Conduct quality assurance checks on BIM models to ensure accuracy and compliance with project requirements
• Collaborate with project managers and clients to define BIM deliverables and ensure timely completion
• Troubleshoot complex modeling issues and provide innovative solutions
• Stay updated on the latest BIM technologies and M&E systems advancements, implementing improvements as necessary
• Preparation of BEP
• Liaise with external stakeholders, including consultants and contractors, to ensure smooth BIM execution throughout the project lifecycle

ViSenze, an AI-powered Commerce Search and Discovery platform, is looking to hire a motivated and experienced Machine Learning Project Manager

We revolutionize the retail industry with product discovery solutions, processing over a billion monthly queries globally from retailers such as Myntra, Ajio, Meesho, Rakuten, Zalora, Mango, and Target

Our mission is to empower customers to 'See. Style. Shop', and we need you to help us continue to deliver this promise

Responsibilities

Drive End-to-End Project Delivery  

• In charge of end-to-end project development lifecycle(s):
• Gather user requirements from the client
• Scope the project in terms of technical requirements, product specifications, deliverables, performance SLAs and timelines
• Plan project milestones and resources required
• Provide cost estimates for budget approval
• Lead development sprint cycles to schedule and monitor:
• Data collection, annotation and pre-processing activities  
• Model training and iterative improvement activities
• Model performance validation activities
• SDK integration activities 
• Quality assurance checks activities 
• Draft project SOPs (Standard Operating Procedures)
• Draft release notes
• Lead and coach the development team to achieve successful outcomes 
• Manage project scope and schedule
• Oversee internal cost control
• Ensure quality assurance across the project deliverables 
• Oversee Issue and Risk Management
• Evaluation, scoping, and impact assessment (timelines, budget) for Change Requests
• Provide timely escalations and propose suitable mitigation actions to the Product Owner

Collaborate with Functional Teams to Support Project Outcomes

• Work closely with the Data Science and Engineering teams to schedule and action the project activities
• Partner with the Finance and Legal team to ensure timely follow-ups with contractual and financial matters
• Partner with the HR team for staffing requirements
• Manage third-party vendor(s) to ensure timely delivery of services as per project timeline

Act as ViSenze’s Point of Contact with Client(s)

• Cultivate strong relationships with client(s) and client partner(s), actively engaging them to align project outcomes, deliverables, and implementation plans
• Provide advice and support to the client

Good to Have

• Hands-on experience in data science projects
• Hands-on experience in image data processing or computer vision projects

• Bachelor Degree in Computer Science, Electrical Engineering or a related technical discipline
• At least 2 years of client-facing project/program management experience in AI/ML specific projects
• Understanding of machine learning and data science knowledge
• Process strong interpersonal, communication, analytical and data-driven problem solving skills
• Able to work independently with minimum supervision

a) Oversee CSR and SA team to ensure AOG support, order fulfilment towards customers’ service for satisfaction.

b) Responsible for daily customer support and service for purpose of MRO sales related matters to meet the Sales Repair target plan including account management, preparation of proposal, quoting, payment matters, liaison and fulfilling sales & repair orders.

c) Handling of warranty claims and manage customers’ complaints with the team.

d) Ensure MRO TAT follow up, communicate targets, achievements and justify the discrepancies and propose alternative solutions when appropriate.

e) Propose best commercial solution according to customer needs, in compliance with SEDSA strategy and customer’s expectations.

f) Monitor, analyze and improve MRO activities on LRUs.

g) Secure good relationship with customers via interactive mode of communications.

h) Ownership of overall customer satisfaction / perception of SEDSA as an MRO site.

i) Daily monitoring and communicate all repair flows between SEDSA and customers to ensure smooth operation, efficient communication and service rate/OTD being met.

j) Involve in any special mission, such as imminent AOG, expedition of specific order, delivery discrepancy, quality complaint, etc.

k) Follow up on delivery schedule for sales orders and repairs status with Workshop / Supply Chain/ Planner.

l) Generate reports for analyzing KPIs to improve performance

m) Provide guidance and support to team members. Promote Safran culture to empower people.

n) Set-up processes and KPIs for the team; support business and quality audits.

o) Participate in the Continuous Improvement projects in Customer Service Department (methods) to promote efficiency and productivity.

p) Actively participate and contribute to HSE initiatives & Corporate HSE programs and in HSE risk communications & mitigations.

q) Comply with all health, safety and environment (HSE) regulations as prescribed by law and company’s policies.

r) Any other duties assigned.

PRIMARY OBJECTIVE

• Achieve Target Revenue/Profit assigned on annual basis
• Achieve Target New Customer Acquisition assigned on annual basis
• Handle marketing, relationship management and business development among the existing client base including defending and deepening the relationships as well as cross selling
• Manage loan Asset/Corporate Bonds Quality (if applicable) & assist Team Head in any Debt Restructuring exercise (if applicable).

KEY RESPONSIBILITIES

•  
• Actively acquire new Corporate customers
• Review and manage accounts to be assigned/brought-in
• Increase utilization to enhance the Bank’s share of wallet
• Proactively monitor credit quality through early problem loan recognition and implement appropriate strategies
• Perform credit reviews on a timely basis
• Client servicing
• Work on projects which may be assigned from Time to Time

Main responsibilities:

• Ensure that fire safety requirements contained in the Emergency Response Plan are complied with at all times
• Supervise the maintenance of all fire safety works and systems in the premises
• Ensure that the occupant load of any part of any building does not exceed the capacity prescribed under the Fire Code at all times
• Conduct daily checks within the premises and remove or cause to be removed any fire hazard that is found within the premises
• Prepare and execute the Emergency Response Plan for the premises and distribute the Emergency Response Plan to the occupants of the premises
• Conduct fire drills for the occupants of the premises at least twice in every calendar year or on such occasion as may be directed by the Commissioner of SCDF
• Ensure that all occupants are familiar with the means of escape located within the premises
• Prepare fire safety guidebooks for the occupants of the premises; train, co-ordinate and supervise the Company Emergency Response Team for the premises in first-aid, fire-fighting and evacuation in the event of fire or other related emergencies
• Train the occupants in first aid, firefighting and evacuation in the event of fire or other related emergencies
• Co-ordinate and supervise the occupants within the premises in firefighting and in evacuation in the event of fire or other related emergencies
• Supervise the operation of the Fire Command Centre in the event of fire or other related emergencies
• Conduct at least 2 Table-Top Exercises within the premises each year and to evaluate, together with the Fire Safety Committee, the effectiveness of the Arson Prevention Plan and the Emergency Response Plan for the premises
• Prepare and implement the Arson Prevention Plan for the premises
• Notify the Commissioner of SCDF immediately upon the occurrence of any fire incident in the premises
• Organise campaigns, training courses, competitions, contests and other activities which will develop and maintain the interest of the occupants within the premises in establishing a fire safe environment
• Carry out such other duties as the Commissioner may require
• Conduct fire risk assessment of the premises:

a) at least once in every 3 years

b) whenever the Senior Fire Safety Manager becomes aware of any change in work processes or work activities at the premises which is likely to increase the fire risk at the premises; and

c) whenever the Commissioner directs a fire risk assessment to be carried out

• Perform checks to ensure that any fire safety works using alternative solutions meet the requirements set out in the operations and maintenance manual, if any
• Any other duties/tasks as directed by the Management

Requirements:

• Registered Senior Fire Safety Manager with SCDF
• Diploma/Degree with minimum 4 years of relevant working experience
• Proficient in English (spoken and written)
• Good computer literacy and proficient in Microsoft Office applications
• Strong communication skills
• Good organizational and problem solving skills
• Meticulous and able to multi-task and work in fast-paced environment
• Consistently participating in the Continual Profession Development programmes as a certified Senior FSM
• Able to work independently and as a team
• Certified in M&E and/or Facility Management will be advantageous
• Preferably with prior experience in migrant workers dormitory or managing large group of migrant workers

Work location:

Changi East

The incumbent drives the development and implementation of skills and training solutions and interventions to achieve business growth and transformation for the network of Small, Medium Enterprises (SMEs) within the SkillsFuture Queen Bee’s value-chain. The secondary role is to support the Assistant Director of Learning & Development in the facilitation of the learning and development functions for the hotel, ensuring that the goals are aligned to the hotel’s overall goals and strategic plan as well as for all operational departments to follow through on their training and development commitments.

Primary Responsibilities

Driving and Managing the SkillsFuture Queen Bee Project

• Strategises, drives and manages the SkillsFuture Queen bee project (SFQB).
• Develops programmes and facilitates implementation for the SMEs in Singapore.
• Conducts trainings and ensure deliverables are met.
• Source for SMEs to embark on the  programme with us.
• Meet the deliverables as required by Workforce Singapore.
• Leads research on industry landscape and market trends, including liaising with various stakeholder within the SFQB network to understand critical skills requirements, project future skills demand and business objectives.
• Diagnoses the skills gaps and needs and identify measurements of success of the network.
• Formulates a training needs analysis plan by identifying skills and training opportunities, reviewing existing skills and training solutions and interventions, sourcing for new and/or developing bespoke skills and training solutions and interventions to address the SMEs’ needs.
• Leverages Skills Frameworks and relevant SkillsFuture resources in creating the skills and training solutions and interventions.
• Develops an implementation plan and organises the participation of SMEs in the network.
• Manages and fosters relationships with multiple stakeholders in the network to ensure effective and sustainable implementation.
• Evaluates the impact and effectiveness of the skills and training solutions and interventions and fine-tunes the long-term implementation plan.

Adheres to Corporate and Local L&D Regulations

• Ensures full compliance when managing and executing corporate initiated programmes and activities.
• Ensures that all learning activities meet with relevant statutory and organisational policies and requirements.
• Adheres to learning requirements set by local authorities and regulations, especially relating to safety and security.

Secondary Responsibilities

• Plans and conducts the learning needs analysis.
• Plans and proposes the hotel’s training programme, aligning it to the learning needs analysis.
• Designs and executes programmes necessary to meet the competencies of each job function and to address performance gaps.
• Conducts the relevant trainings according to business and training needs.
• Initiates, coordinates, executes and follows up on all corporate, internal and external initiatives and programmes.  
• Informs managers on programme objectives and expected outcomes which colleagues attend.
• Monitors, measures and reports on colleagues’ development plans and achievements within agreed formats and time frame.
• Works closely with the departments to curate training programme, to train, coach and assess colleagues.
• Maintains appropriate systems to record and measure necessary aspects of colleagues’ development. These include on-the-job learning, internal and external learning, attendance, development plans, etc.
• Organises the learning venue, course notes, attendance sheet and all relevant materials required for classroom learning programmes.
• Liaises with Workforce Singapore and administers SkillsFuture claims for relevant courses.
• Performs any other duties and responsibilities that may be assigned.

The Enterprise & Field Marketing organization in ServiceNow is responsible for driving revenue growth, adoption and customer success across all our direct and indirect sales channels.

We are a high performing APAC team, looking for a highly organised, goal-oriented, self-directed professional to be an active player in our larger marketing team. You will interact directly with key business leaders and marketing teams across the globe to drive Brand to Demand Generation strategies across the customer’s lifecycle, with a focus on ServiceNow Platform and AI products & solutions

You will play a key role in accelerated pipeline growth, new opportunities and be accountable for revenue targets. You’ll be responsible for driving the program strategy, influencing and collaborating with regional field marketing teams to activate and deliver business growth.

You will have a strong understanding of GTM sales strategies, leveraging GTM motions on solutions, industry, partner marketing, new customer acquisition to achieve results. You’re a savvy APAC marketing program leader who can conceptualize, execute and manage insight-driven optimizations and executive-level reporting across a diverse and matrixed organization.

Crucial to your success is having a good foundation in SaaS and enterprise technology, multi-faceted experience in integrated marketing strategy and program development, relationship management skills, team collaboration, adaptability and expertise in enterprise technology marketing in a fast-paced, dynamic environment.

Key responsibilities

• Act as the APAC marketing programs lead on ServiceNow Platform and AI programs collaborating closely with all GTM, Sales, Partner teams to gather insights, develop strategies and align plans to accelerate business growth.
• Develop a data-informed strategy on audience segmentation and opportunity, prioritization of marketing channels and tactics to conceptualize programs that will drive demand for the ServiceNow Platform and AI
• Lead through influence to ensure delivery and execution at scale of demand generation programs across the APAC marketing and business teams that result in measurable growth in business goals and revenue. Set best practices in narratives, engagement and high-performance campaigns.
• Leverage all direct and indirect channels to land new business and drive up-sell, cross-sell marketing campaigns across customer buying centers and activate the ecosystem for new business acquisition.
• Develop and test new program scenarios to drive optimizations and efficiencies against investments.
• Prepare and input into forecasts, performance reports, monitoring key business metrics, quality and audience insights.
• Continually look at ongoing innovations and best practices to elevate the program, experience, and results.

The Operations Executive is responsible for the planning, organizing, and directing, managing and evaluation of the daily operations in PRISM+. He/She also works with internal and external teams to ensure daily operations such as planning, execution, and reporting of deliveries and fleet operations of the ceiling fan delivery teams or TV/Monitor/RMA delivery teams

• Supervising and managing daily operations
• Assist with day-day logistics and warehousing activities
• Evaluating and reporting on various metrics and performances
• Develop strategies for efficient workflows
• Daily and monthly reporting of deliverables and KPIs
• Inventory management and replenishment of equipment and tools

• Experience with Microsoft Office (Excel, Word, Powerpoint) and being tech savvy
• Operations and management experience
• Excellent interpersonal and communication skills
• Ability to work in a fast-paced, team oriented environment
• Ability to multitask and manage daily operations

We are seeking a highly skilled Senior Quantity Surveyor (M&E) to join our team in Singapore, Singapore. In this role, you will be responsible for managing and overseeing the financial aspects of mechanical and electrical (M&E) projects, ensuring cost-effectiveness and quality control throughout the project lifecycle.

• Prepare detailed cost estimates, bills of quantities, and tender documents for M&E projects
• Analyze and evaluate tenders, providing recommendations to the project team
• Conduct cost planning, value engineering, and life cycle costing for M&E systems
• Manage contract administration, including change orders, variations, and claims
• Perform regular cost monitoring and reporting, identifying potential cost overruns
• Collaborate with project managers, engineers, and contractors to optimize project costs
• Negotiate with suppliers and subcontractors to ensure competitive pricing
• Prepare monthly cost reports and final accounts for M&E projects
• Implement and maintain cost control systems and procedures
• Provide expert advice on M&E systems and components to the project team
• Stay updated on industry trends, regulations, and sustainable building practices

The data team has grown from 1 Business Intelligence Analyst to 4 members in the past year. The team's vision, mission, and scope have expanded from on-demand reporting to high-scale data management platform engineering. The resulting systems will be the cornerstone of pushing Flowdesk activity to the next level.

It will enable the development of in-house data products and improve the performances of both tech and trading daily operations.

Now, we are seeking a Business Analyst – Trading Data Specialist to bridge the gap between trading teams and data operations.

In this role, you will focus on producing, reconciling, and ensuring the accuracy of critical trading data. Your insights and problem-solving skills will directly contribute to the efficiency and performance of our trading operations.

Your mission will be to

• Collaborate with trading teams to understand data requirements and ensure timely delivery of actionable insights.
• Design and implement processes to generate, validate, and reconcile trading data across systems.
• Investigate and resolve data discrepancies, ensuring accuracy and consistency in reports and dashboards.
• Analyse trading performance metrics, identifying trends, anomalies, and opportunities for improvement.
• Develop and maintain dashboards and tools to provide traders with real-time data insights.
• Create detailed documentation for data workflows, reconciliation processes, and reporting standards.
• Partner with stakeholders to define and prioritize data-related projects and improvements.
• Identify inefficiencies in data production and reconciliation processes, proposing and implementing improvements.
• Ensure compliance with industry standards and best practices for data management and reporting.
• Support the automation of repetitive tasks to streamline data workflows.

Background and experience

• Fluency in English (French is a plus).
• Strong understanding of trading operations and financial instruments (crypto, derivatives, spot …).
• Proven experience in data analysis, reconciliation, and reporting within a trading or financial environment.
• Proficiency in data tools and technologies, such as SQL, Dbt, and Looker.
• Familiarity with scripting languages (e.g., Python) for data processing is a plus.
• Experience with databases and data pipelines; knowledge of data warehousing solutions is advantageous.
• Strong analytical and problem-solving skills, with attention to detail.
• Excellent communication skills, with the ability to present complex data to non-technical stakeholders.

• International environment (English is the main language)
• An allowance of 400 SGD / per month / per person in the household
• Top-of-the-range equipment Macbook, keyboard, laptop stand, 4K monitor & headphones
• Team events and offsites
• Coming soon, gym memberships, international mobility & lot of other cool benefits!

Are you interested in this job but feel you haven't ticked all the boxes? Don't hesitate to apply and tell us in the cover letter section why we should meet!

Here's what you can expect if you apply

1. HR call (30') Get to know Flowdesk and discuss your experience.
2. Technical Interview (45') with the Lead Data
3. Technical meeting (60') with the Head of Infrastructure and Data
4. Culture Interview with HR (45')
   

We focus on conversations, not trick questions. These discussions will help you understand how Flowdesk operates and allow you to share your journey and what you’re looking for in your next role.

So... Ready to Join Us?

If you’re excited by the opportunity to shape crypto's future and directly impact our cutting-edge infrastructure, we’d love to hear from you! Apply today and let’s explore how we can build great things together.

Job Description

This role is an excellent opportunity for those looking to gain valuable experience and establish a strong footing in the aviation industry. You will be involved in a variety of tasks, including service delivery, data analysis, continuous improvement and resource management. You will collaborate with internal and external stakeholders, manage resources and assets, explore innovative technologies, and monitor and control costs, all while maintaining a keen understanding of business financials.

RESPONSIBILITIES

Assisting Administrative Officer, Component Services (Reliability & Modification Management) in the following duties:-

• Assisting Administrative Officer (AO) in the monitoring and tracking of off-wing rotables modifications for SIAEC’s Inventory Technical Management (ITM) Customers together with internal stakeholders.
• Assisting AO in the monitoring and tracking of off-wing rotables inventory pool for compliance with Airworthiness Directives together with internal stakeholders.
• Assisting AO in the monitoring and tracking of seed units that have been taken from OEMs for modification programmes.
• Assisting AO in the extracting and reviewing of components’ removal data/shop finding for the monitoring of the components’ reliability performance.
• Preparing of ITM customers components’ reliability performance report to the for review.
• Coordinating with relevant internal stakeholders to attain and review removal data from ITM customers for the identification and management of potential rogue units.
• Compiling of data required for the analysis of the component reliability evaluations.
• Monitoring and managing of administrative matters for the team’s General Staffs (GS).
• Any other duties assigned by superiors.

REQUIREMENTS

• Diploma with minimum 3 years working experience preferred.
• Prior working experience within the aviation industry is advantageous but not necessary.
• Strong analytical and critical thinking skills, with the ability to integrate multiple ideas and information from across various fields.
• Experience with SAP, Data Visualization Tools and Process enhancement skills is an added advantage.
• Excellent communication and interpersonal skills.
• Ability to establish team effectiveness and manage partnerships to create a cooperative working environment which enables the achievement of goals.

SIAEC is proud to have received the 2024 'Gold Standard in Excellence in Talent Management & Acquisition Award' from the Singapore Human Resources Institute.

At SIA Engineering, we are committed to ensuring your personal information is protected and never misused. Personal data collected will be used or disclosed only for the purposes of your job application and potential employment with SIA Engineering, such as for assessing and evaluating your suitability for employment in any current or prospective position within the organization and verifying your identity and accuracy of the personal details and other information provided.

By submitting your application for this position, you consent to:

a) the collection, use and disclosure of your personal data by SIA Engineering for the purposes of your application and potential employment with SIA Engineering, including disclosing such personal data to any of SIA Engineering’s subsidiaries, affiliates or related corporations (if necessary for the processing of your job application); and

b) SIA Engineering’s retention of your personal data for 1 year for consideration of future job opportunities (where applicable)

We thank all candidates for your interest in SIA Engineering Company, and regret that only shortlisted candidates will be notified.