Role and Responsibilities
The successful candidate will work under the Regional Enterprise Architecture Department. He/She is responsible for the development, deployment, and governance of AI and GenAI solutions. This role involves coordinating with various stakeholders, ensuring compliance with best practices, and driving the adoption of AI technologies across the organization.

Strategic Planning, Governance, Stakeholder Management:

• Develop and implement a strategic roadmap for AI and GenAI initiatives.
• Establish governance frameworks and policies to ensure compliance and best practices.
• Monitor and enforce adherence to governance policies.
• Engage with business leaders, IT teams, and other stakeholders to understand their needs and promote the benefits of AI technologies.
• Facilitate communication and collaboration between different departments.

AI/GenAI Development & Advisory

• Identify and promote innovative use cases for AI and GenAI.
• Support the development of custom AI applications, models, and solutions.
• Work on functional design, process design (including scenario design, flow mapping), prototyping, testing, training, and defining support procedures, in collaboration with other teams.
• Lead and develop chatbot (ChatGPT) and automation business flow using Microsoft technology stack such as MS OpenAI, AI Search, Power Platform, etc
• Conduct evaluations of the Large Language Models provided by the key players in the market.
• Encourage experimentation and prototyping to drive digital transformation.
• Advise on a broad range of technology associated with AI.

Security and Risk Management:

• Implement security measures to protect data and AI models.
• Ensure that AI solutions adhere to security policies and standards.

Training and Enablement:

• Develop and deliver training programs to upskill employees on AI and GenAI tools.
• Provide ongoing support and resources to users and developers.
• Develop training material and provide tech talk to users.
• Foster a community of practice for sharing knowledge and best practices.

Support and Maintenance:

• Provide ongoing support and maintenance for AI solutions.

JOB REQUIREMENTS:

• Minimum 8 years of related experiences in IT industry with banking experience.
• Minimum 5 years of experience in applying AI to practical and comprehensive technology solutions.
• Professional certifications in Azure, Artificial Intelligence & Data Science.
• Bachelor's degree related to Artificial Intelligence or Data Science.

Technical Expertise:

• In-depth Knowledge of AI and GenAI technologies, including machine learning, deep learning, natural language processing, and generative models.
• Proficiency in using AI development frameworks (e.g., TensorFlow, PyTorc).
• Deep understanding in Azure Cloud, MS OpenAI, AI Search, Form Recognizer, ADLS, and Cosmos DB.
• Deep understanding and practical experience with LLMs such as GPT, Llama, Claude, etc.
• Excellent knowledge in agentic AI.
• Practical experience in defining MLOps and DataOps.
• Experience in REST API development, familiar with development framework such as Django, express JS, spring Boot, etc
• Experience in modern data platform, NoSQL database design, and RDBMS design and optimizations.
• Experience in data transformation/integration, BI, data analytics, reporting, and machine learning toolsets such as Talend, Alteryx, Tableau, PowerBI, etc.
• Expertise in data analysis, data engineering, and statistical modeling.
• Experience in managing AI Product, including planning, execution, and delivery.
• Ability to identify and promote innovative use cases for AI and GenAI.

Governance and Compliance:

• Knowledge of AI governance frameworks and best practices for managing AI technologies.
• Ability to assess and mitigate risks associated with AI deployments.

Communication and Training:

• Ability to articulate the value and benefits of AI to stakeholders.
• Experience in developing and delivering training programs to upskill employees on AI technologies. Ability to create a knowledge-sharing culture and foster a community of practice.
• Strong presentation, technical documentation, and project management skills.

Problem-Solving and Innovation:

• Strong analytical and problem-solving skills to address technical challenges.
• Ability to drive continuous improvement and innovation in AI solutions.

We regret to inform that only shortlisted applicants will be notified

Job ID: 10068131

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi Internal Audit (IA) provides independent assessments of Citi’s control environment, risk management and governance for key stakeholders including Citi’s board of directors, senior management and regulators. We are a global function with over 2,500 professionals providing assurance across all of Citi's businesses.

We’re currently looking for a high caliber professional to join our team as Senior Auditor - IA Cross Markets Risk and Controls Insights - Assistant Vice President (Internal Job Title: Senior Auditor I - C12) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.

The Senior Auditor is an intermediate level role responsible for performing moderately complex audits and assessments of Citi’s risk and control environments in coordination with the Audit team. The overall objective is to utilize in-depth subject matter expertise to contribute to the development of new techniques / processes for the area or function and help Citi reach business goals.

What progress will you make?

Our Internal Audit team provides independent, objective and reliable assurance to our senior management and regulators regarding the effectiveness of Citi’s governance, risk management and controls. The team proactively identifies risks and delivers bold, forward-looking insights that enable Citi to achieve its strategy in a safe and sound control environment.

The Senior Auditor is an intermediate level role responsible for performing moderately complex audits and assessments of Citi’s risk and control environments in coordination with the Audit team. The overall objective is to utilize in-depth subject matter expertise to contribute to the development of new techniques / processes for the area or function and help Citi reach business goals.

In this role, you’re expected to:

• Complete assigned audits and regulatory validations within budgeted timeframes, and budgeted costs
• Monitor, assess, and recommend solutions to emerging risks
• Contribute to the development of audit processes improvements, including the development of automated routines to help focus audit testing
• Occasionally manage a small team of internal audit professionals that performs complex audits
• Assist in drafting audit issues, and present them to the business while discussing practical cross-functional solutions
• Recommend appropriate and pragmatic solutions to risk and control issuesApply understanding of internal audit standards,policies, and relevant regulations to provide timely audit assurance
• Contribute to the periodic refresh of Citi's Risk Governance Framework with a focus on Principle Risk Reporting for Market Conduct & Integrity
• Develop other internal audit staff, and work in constant collaboration with peers around the global team
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

As a successful candidate, you’d ideally have the following skills and exposure:

• 5-8 years of relevant experience
• Related certifications (CPA, ACA, CFA, CIA, CISA or similar) preferred
• Effective verbal, written and negotiation skills
• Effective project management skills
• Effective influencing and relationship management skills
• Demonstrated knowledge and understanding of End-to-End trading life cycle controls across major business lines
• Previous experience of working in a market or client conduct risk related role would be preferred
• Experience in Tableau/Data Analytics/Python/SQL
• Bachelor’s/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Key Responsibilities

• Required to manage and operate (hands-on) systems (server & storage) used in the University. Familiar with Microsoft Windows Server, SQL Databases, Linux, Cohesity Backup System, Office365, Microsoft HyperV, VMware/Netapp storage, Storage Spaces Direct, Hitachi (HCP), McAfee and Azure Cloud Platform. A strong knowledge on Microsoft Active Directory Architecture, PowerShell, Group Policies and Active Directory Federation Service is required.
• Required to provide Systems administration of Active Directory, Multi-Factor Authentication platform such as Okta, Antivirus and others.
• Required to provide Management systems availability statistics and patching reports, IT DR support and IT support for teaching-learning.
• Required to perform Systems hardening, Systems patching, Systems onboarding and decommissioning and other Systems related support services.
• Work with users to identify, understand requirements and develop deployment plans, assist with planning, developing, implementing and managing all system assets deployed in the University.
• Participate in process improvements such as operational efficiency of Systems Operations to provide prompt and effective support to existing systems.
• Rotational on-call duty along with team members and after office hours support.

Requirements

• Degree/Diploma in Computer Science or equivalent with at least 5 years of relevant working experience in design, configuration and management of Windows and Linux Infrastructure.
• Strong technical competencies and analytical mind, with specialized certifications such as MCSE, RHCE, CDCP, CCNA, ITIL, etc. would be preferred.
• Good working knowledge of IT governance, systems, security and system technologies and able to work with cross-functional departments.
• Excellent written, communication and interpersonal skills.
• Other traits include positive attitude, self-motivated, customer service oriented and a team player.

Only shortlisted candidate will be notified.

• Assists the Outlet Manager in preparing annual operating budget in conjunction with Director of F&B.
• Assists the Outlet Manager to maximize profitability of the restaurant & room service.
• Ensures that staff completely understand company policies & standards
• Assists the Outlet Manager in analyzing menus and products of competitive restaurants & room service.
• Assists the Outlet Manager in recruiting, training and evaluating employees.
• Assists the Outlet Manager to inspect the physical condition of furniture and decorations.
• Checks the tidiness & cleanliness of staff, ensures grooming standard is implemented.
• Checks and ensures the timely submission of the Daily bar inventory and par report, against restaurant or bar sales report at the end of each shift.
• Conducts daily briefing and de-briefing for a function assigned.
• Prepares effective duty roster to ensure sufficiency of manpower in accordance to volume of business.
• Communicates effectively with quests, subordinates, immediate superior and other section heads.
• Prepares daily cover count and revenue report for the outlet.
• Attends daily F&B briefing, F&B Meeting in the absence of the Outlet Manager, and all other training sessions and meeting required for the position.
• Administers personnel action, on leaves, overtime requests, disciplinary actions and commendation.
• Identifies and solves problems in service in a professional manner. Handles guest complaints professionally.
• Reports and controls breakage and losses in the assigned outlet.
• Implements cost savings procedures in electricity, operating supplies and other controllable costs in relation to service operation.
• Knows and understands all the food and beverage policies and procedures in service of food and beverage in order to ensure the correct implementation.
• Follows control procedures in food and beverage cost and cashiering.
• Promotes guest satisfaction in the outlet.
• Receives and handles booking inquiries and special arrangement.
• Controls the requisition point and par stock level for beverage supplies, food supplies, guest supplies and bar supplies in the outlet.
• Coaches and counsels captains, bartenders and waiters effectively.
• Motivates a strong team within the outlet section.
• Communicates openly with the service personnel and keeps them informed of all important information to assist them in their jobs.
• Performs other duties as assigned by Outlet Manager, Director of F&B.

The Assistant Manager, Information System shall assist the Manager, Information System to plan, direct and oversee activities dealing with a company’s computer and information systems. He/She shall coordinate jobs related to the hardware, software and network that the business uses. He/she shall spearhead the establishment of cybersecurity system for local and regional facilities.

Key Responsibilities Include:

· Developing and overseeing the cybersecurity measures for the organization.

· Evaluating the organization’s IT needs and finding ways to improve the products and systems in place for

enhance productivity, security and efficiency.

· Recommending upgrades and enhancements to top management, explaining the key benefits of new tech-

based investments for the organization.

· Scheduling and supervising IT projects such as upgrades, migrations, system updates and outages.

· Assist in managing IS team members, assisting in performance evaluation and offering guidance for

advancement within the company.

· Identifying opportunities for IT training and developing classes that will equip employees to make the best use of

the products and systems available.

Requirements :

· Bachelor's Degree in Computer Science/Information Technology or equivalent with minimum of 3 years of work

knowledge in cybersecurity best practices and compliance requirements, and end-user computing.

· Experience with conducting security risk assessments and incident management.

· Proficiency in maintaining and managing Microsoft technologies - Office 365, Active Directory (ADFS, DHCP, CA,

DNS, RMS), Exchange Service (O365).

· Good work knowledge of security risk management, security governance framework and compliance (IT Security

Audit/log review), technical vulnerability management (Vulnerability Assessment, Penetration testing),

application security, security technologies (system hardening, IDS/IPS, firewall), security incident response and

security assessment.

· Relevant certifications (e.g., CISSP, CISM, CEH, or other cybersecurity credentials) are highly advantageous.

· Excellent project management skills and experience with budgeting, resource planning, and risk management.

· Mandarin language is preferred to liaise with China counterparts and overseas vendors.

· Work experience in the manufacturing industry is preferred.

· Travelling up to 25% of the time is to be expected.

· Those who can start work only in March can also be considered.

Responsibilities:

Contracts Management

1. Prepare and provide responses for tender bidding, submission of relevant costs spreadsheets and profitability analysis.

2. Managing contractual claims to protect commercial interest.

3. Prepare requests for proposals for distribution to vendors.

4. Develop a set of standard contracts for the company, ensuring that they are in line with corporate goals and objectives.

5. Analyse all requirements and provisions in contracts, including terms and conditions, to ensure compliance with all laws and regulations and company policies and procedures.

6. Ensure that contracts are executed in accordance with corporate guidelines.

7. Audit existing contracts and oversee contract modifications.

8. Analyse a contract’s risk to the business.

9. Visit client sites and meet with business partners.

10. Train and supervise other contract professionals.

11. Communicate contract implementation to subordinates and other internal stakeholders.

12. Lead complex contract negotiations and manage all changes and addendums to existing contracts.

13. Ensure that all raw material used meet the specified requirements.

14. Define policies to reduce contractual risks and identify potential improvements to existing policies.

15. Prepare reports on the status of contracts for the Management.

16. Endorse schedule of rates.

17. Anticipate price fluctuations based on external factors.

18. Establish margins for overheads and profits in tender sums.

19. Drive cost planning and control.

20. Authorise variation cost claims.

21. Provide strategic subject matter expertise on matters of cost, contractual implications, procurement of resources or progress during the period of works.

22. Advise on various techniques in dispute resolution.

Manage post contract administration

1. Communicate payment regime to relevant stakeholders.

2. Attend project meetings.

3. Prepare valuations for interim payments and/or recommendation for payment to contractors, specialists and sub-contractors including recommendations for payment.

4. Measure variation of cost claims.

5. Prepare final accounts and/or relevant pricing variations.

Team Management

1. Establish good working rapport with colleagues from Contracts and other departments.

2. Involve in training and development of the Contracts team, including on-the-job training to enhance the core competence of team members.

3. Work with Contract team members to improve work processes, productivity and hit rate of tenders.

4. Understand the implications of health and safety regulations.

5. Ensure that team members have a complete understanding of the project scope of works.

6. Conduct/participate at briefings and regular meetings.

General

1. Adhere to policies and procedures and be kept up-to-date at all times.

2. Oversee the update of base rates and costings regularly.

3. Respond actively and quickly to changes in the operations as dictated by the company, industry or customers’ expectations.

4. Protect and preserve the company’s interest.

Requirements:

• Diploma or Degree in Quantity Surveying, Building or Civil Engineering.
• Proficient in all Microsoft Office application.
• Proficient in PlanSwift, Adobe Acrobat.
• Good interpersonal & leadership qualities.
• Good communication & writing skills.
• Conflict management and problem-solving abilities.
• At least 7 years relevant experience in the Interior industry in Singapore.
• Independent, positive attitude, strong sense of responsibility.
• Proficient in BIM (Bonus).

We are seeking a Senior Data Engineer with 10+ years of experience in software development and expertise in Big Data technologies. The ideal candidate will work on designing, developing, and maintaining scalable data pipelines and analytics platforms to meet diverse business requirements.

Responsibilities:

Build and optimize large-scale data pipelines using Hadoop, Spark (Core, SQL, Streaming), and PySpark.

Manage and process structured and semi-structured data using Hive, Sqoop, Impala, and Kudu.

Develop and implement streaming data solutions with Apache Kafka.

Collaborate with cross-functional teams to understand technical requirements and implement data-driven solutions.

Perform data validation, quality checks, and recon reports to ensure high data accuracy.

Work on AWS services (S3, Glue, Athena) for cloud-based data workflows and analytics.

Translate legacy systems to open-source frameworks, leveraging technologies like Python and SQL.

Optimize performance and scalability for data processing and storage systems.

Utilize Java/J2EE, Hibernate, and Struts frameworks for backend application development.

Provide mentorship to team members and support in troubleshooting and debugging complex data issues.

Requirements:

Proficiency in Big Data ecosystems, Spark, Hadoop, and related technologies.

Strong experience with PySpark, data transformation, and aggregation techniques.

Hands-on with AWS services and cloud-native data pipelines.

Solid understanding of SQL, RDBMS, and data integration tools.

Expertise in Java/J2EE frameworks and application development.

Strong communication and problem-solving skills.

Team Summary

The SMT Cluster, Global Clients & Global/Regional Acquirers Client Services team is currently a team of 9 located across the region covering clients in 3 countries: Singapore, Malaysia and Thailand. It also covers Global Clients and Global Acquirers who have presence in the Asia Pacific region. 

The team is accountable for managing the post-sale and operational relationships of clients by overseeing onboarding and implementation processes, maximizing adoption of deployed products, driving Client Success outcomes, and optimizing client performance.

What a Senior Director, Head of Client Services (CS) – SMT Cluster, Global Clients and Global/Regional Acquirers does at Visa?

The Senior Director, Head of Client Services (CS) – SMT Cluster, Global Clients & and Global/Regional Acquirers is a senior leadership role, reporting to the SVP, Head of AP Client Services, and will lead the team responsible for managing the post-sales and operational relationships of clients by overseeing onboarding and implementation processes, maximizing adoption of deployed products, driving Client Success outcomes, and optimizing client performance across the SMT markets, Global Clients and Global/Regional Acquirers.

The Senior Director is expected to provide strategic, functional, and technical leadership for all the operational activities for applicable clients, including the cross functional delivery of systems and services. They will define and deploy client service strategies across the different client types including proactive Client Success planning. This will ensure their client operational goals/success metrics are understood, intended outcomes are met and client readiness activities for upcoming mandates are tracked in Client Success Plans. In addition, a key tenet will be to develop and enhance success metrics for the team they lead to ensure Client satisfaction is not only measured, but is exceeded, using net promoter scores, survey results, OKRs, in person meetings, outreach calls, and other factors to determine accountability and proactive engagements by their team members. 

The Senior Director is accountable for building a high-performing and cohesive team, aligned to the global Client Success strategy, by providing leadership to a team of individual contributors. They should do this through coaching, setting strategic direction and applying working knowledge of Visa products, systems, and procedures. They are accountable for personifying the Visa leadership principles while providing guidance to direct reports, cross-functional staff, and senior management to proactively drive Client Success whilst ensuring effective resolution of high-priority issues with potential of significant financial implications.

In this role, you are expected to:

• Lead courageously to inspire the SMT Cluster, Global Clients and Global/Regional Acquirers Client Services team, focused on delivering excellent client experience and optimizing our clients’ performance.
• Be a member of, and active participant in, the AP Client Services Leadership Team and the SMT Cluster, Global Clients & Acquiring Leadership Team.
• Own the expense budget for this group, as well as revenue and sales targets and Objectives/Key Results based on the multi-year Client Success transformation.
• Drive the development and delivery of key strategic initiatives in support of the global Client Success transformation, inspiring and holding team members to account for enacting key changes in support of the future state vision.
• Establish and foster outstanding relationships with executive management team stakeholders from Clients and is adept at independently managing and resolving challenging and complex client escalations by obsessing about clients. 
• Develop and maintain outstanding relationships with key Visa cross-functional stakeholders. Represents the voice of the client on all operational initiatives and issues with key internal partner organizations including Sales, Product, Global Clients, Global/Regional Acquirers, Finance, Risk, Legal and Technology.
• Build and maintain highest quality relationships across all key clients, industry participants and regulatory bodies. Establishes thought leadership in domains on payments, operations, innovation and technology. 
• Own the holistic post-sale and operational relationship of the client portfolio, acting as a key ambassador of all Client Services teams by providing the central voice of Client Services to Clients and Sales Account Owners.
• Act, on an ad-hoc and as needed basis, as the central escalation point for managing client escalations concerning major incident/crisis responses.
• Provides thought leadership expertise on the latest global payment processing trends, Visa solutions, and technologies to provide a world class Client experience.
• Manage all Client Services staff in the SMT cluster, some of whom dual report to other Client Services functions, requiring partnership and coordination with other Client Services Leads.
• Be available for international travel 40% of the time due to the regional footprint of clients, direct reports and team members.

Why this is important to Visa?

This senior leadership role is an exciting opportunity to be at the forefront of and shape Visa’s Client Success transformation, by leading and developing a high-performing team of Client Success Managers to maximize client benefits realization and value from Visa products via proactive optimization processes.

Would you like to do the opening of our Mama Shelter Zurich?

THE MISSION?

Mama does not compromise with cleanliness and hygiene!

Job Description

• Assist Facilities Manager on the daily operations for building, M&E, cleaning, security, pest control and landscaping.
• Assist Facilities Manager on the operations of reception / triage, visitor's registration and compliance.
• Assist Facilities Manager on the daily operations of Bio-Medical Engineering.
• Assist Facilities Manager on the daily operations of Administration Dept and admin support for the hospital.
• Assist Facilities Manager on the SACH emergency response (fire, facilities, haze and terrorism).
• Assist Facilities Manager on all adhoc building & facilities projects within the hospital.
• Assist Facilities Manager on building & facilities Grants from MOH, AIC and other government agencies.
• Take on any works from time to time as directed by Management.

Qualifications

• Possess a minimum of 5 years of experience in Facility Management.
• Holds a Diploma in Facilities/Building Management/Engineering or a relevant field.
• Demonstrates independence, attention to detail, and the ability to meet tight deadlines.
• Capable of multi-tasking and prioritizing work in a proactive and flexible manner.
• Collaborates effectively with colleagues, exhibiting strong interpersonal and communication skills.
• Proficient in written and verbal communication.
• Proficiently presents and articulates ideas to management, translates feedback into actionable tasks, and promptly follows up for closure.
• Exhibits independence in functioning within a fast-paced work environment.

The Marketing manager, APAC is a key role in the expansion of the marketing team.  You will play a crucial part in aligning our sales and marketing efforts, improving our lead generation strategies, and contributing to the overall growth and success of our brand in the APAC region.

PRINCIPLE ACCOUNTABILITIES

Lead regional go-to-market activities

• Lead campaign go-to-market activities in APAC for all Fastmarkets key verticals (Forest Products, Metals and Mining, Agriculture, Carbon) by collaborating with cross-functional teams in sales, marketing, and product to create and execute demand-generation strategies that drive high-quality leads and pipeline growth.
• Drive multi-channel marketing campaigns that increase lead flow to deliver on New Business revenue targets, deepen relationships with existing customers to retain and grow accounts, and build new relationships within existing accounts leveraging account engagement strategies
• Monitor, analyze, and report on performance metrics, hold teams accountable to achieving goals, and provide recommendations for improvement based on data-driven insights.
• Work closely with the APAC sales team to ensure the sales team understands marketing plan and campaign activities impacting lead flow and ensure there is a seamless lead handoff between Sales and Marketing and an ongoing feedback loop
• Oversee the on-site event commercial consideration experience at Fastmarkets branded events, including creating on-site booth strategies, lead generation materials and collaborating with Customer Success and Sales members who will be on site
• Help build best-in-class nurture programs, that include regular a/b test, learn, and optimize approaches for educating higher funnel leads and bringing through to consideration and conversion
• Work to establish the company's brand and enhance our presence in the region.

KEY INTERFACES

• Marketing Team
• Sales & Customer Success
• Product Strategy
• Sales Enablement

Job Summary

We are seeking an experienced and results-driven Digital Marketing Manager to join our team supporting our client in the Financial Services sector. The ideal candidate will lead the planning, execution, and optimization of the online marketing efforts. The primary goal is to grow the brand's influence while increasing brand loyalty and awareness. The Digital Marketing Manager will oversee various digital marketing channels, including SEO / SEM, email, social media, and display advertising campaigns.

Mandatory Skill-set

• Bachelor’s / Master's Degree, preferably in marketing or business management or related field
• At least 8 years of experience as a content manager with experience in online community building;
• Experience in managing customer-facing platform with metrics that demonstrate improvements in both customer satisfaction and cost management;
• Strong understanding of project management and the documentation essential to all digital projects such as scope of work, project brief, functional specifications, user acceptance tests, timelines;
• Experience with A/B testing, conversion rate optimization (CRO), and user experience (UX) principles;
• Eye for detail and a creative and strategic thinker;
• Adaptable to changes and new technologies;
• Excellent communication, project management, and analytical skills;
• Build relationships and work effectively with numerous departments across the region;
• Takes initiative to improve current state of things and adaptable to embrace new changes.

Desired Skill-set

• Proficiency in Adobe Experience Manager (AEM);
• Familiar with Adobe Enterprise Manager, or has done Website work and development.

Responsibilities

• Develop and implement comprehensive digital marketing strategies to achieve business objectives, including lead generation, brand awareness, and customer acquisition;
• Plan and execute all digital marketing campaigns, including SEO/SEM, email marketing, social media, content marketing, and display advertising;
• Optimize content and website structure for search engines to improve organic search rankings;
• Manage paid search campaigns to maximize ROI;
• Monitor, analyze, and report on key performance indicators (KPIs) such as conversion rates, traffic, and campaign effectiveness;
• Work closely with cross-functional teams, including C- Level Stakeholders, sales, product, and creative teams, to align marketing strategies with business goals;
• Design content and stories to support the specific product features of the apps, marketing campaigns as per product messaging;
• Keep up-to-date with the latest digital marketing trends, tools, and best practices.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Job Description

The successful candidate will play an integral role within the IT Service Management Ops leadership team. Armed with a strategic focus and experience in application infrastructure resiliency as well as operational stability the candidate is expected to lead the swift service recovery from complex incidents and managing disaster recovery ensuring high service availability and customer satisfaction in IT service delivery. This position is crucial in ensuring operational stability, which includes leading improvements through process review/transformation and implementation of new initiatives and tools.

Key Responsibilities:

•Take ownership of critical incidents, facilitating resolution with the parties involved, and conducting thorough root cause analyses and post-incident reviews to boost system resilience.

•Transforming and driving operational excellence and system resilience by proactively preventing defects and eliminating inefficiencies in current processes.

•Continuously review the governance and processes of IT Service Management, proposing improvements or new methods to maintain operational agility and stability.

•Providing technical leadership and training to ITSM teams, including offshore resources, and mentoring them in their professional development.

•Align ITSM ITIL practices with various IT teams to prepare them for operational readiness, and managing changes and incidents to maintain efficient service delivery and system resilience.

•Develop technical talent and leadership in the team through upskilling programs and continuous feedback.

•Take accountability for service delivery performance, meeting customer expectations, and driving future demand.

Requirements

•Possess a degree in Information Technology or related fields with Infrastructure Library (ITIL)/Service Integration and Management (SIAM) certification

•At least 8-10 yrs of relevant experience in IT Infrastructure Operations and IT Service Management inclusive of at least 3 years in leadership role

•Proven proficiency in utilizing Agile methodologies for operations management.

•Certification in Business Continuity Management (BCM) is preferred but not mandatory

•Knowledge and hands-on experience with the ServiceNow Platform are preferred, with certifications in ITSM CAS, CAD, or CIS considered a bonus.

•Familiarity with network and cloud technologies (public, private), including Linux, Wintel, VMware, and DevOps.

•Proficiency in collaboration tools such as Microsoft Teams, Sharepoint, JIRA, and Confluence, and monitoring/orchestration platforms like ScienceLogic, Splunk, and APM.

•Ability to:

•Provide strategic direction and leadership to the service management team and influence management decisions with technical insight.

•Building and leading teams to maximize strengths and identify development areas, integrating automation and AI capabilities/solutions.

•Thrive in independent and team-based, hybrid environments with a mix of insourced and outsourced operational delivery

•Engage stakeholders as an advocate for operational resilience, excellence, and standards, driving best practices across work streams while incorporating automation and AI.

•Balance and manage multiple priorities in a fast-paced, growing environment, ensuring effective balance and prioritization in a fast-paced, rapidly growing environment.

•Navigate and escalate complex, multifaceted customer requests or initiatives, demonstrating agility and problem-solving skills

•Demonstrate leadership in overseeing Operations (on-premise and Multi-Cloud), including Major Incidents, IT Operations Command Centres, CAB Change Management, and Service Desk management, coordinating hybrid teams for stability and service excellence.

•Adaptive and responsive to dynamic environments.

•A proven track record in managing IT service delivery Command Centre and ServiceDesk operations, and addressing infrastructure support escalations (e.g., network systems, storage).

•Excellent communication skills across organizational levels, including executive management, supported by strong interpersonal skills, a positive outlook, flexible and adaptable approach.

Global supply at one of the world’s largest technology companies is no small challenge. It’s complex, fast moving, ever changing and above all exciting. It keeps our people on their toes. Our Global Supply Management team within Materials and Procurement takes charge of global supply planning for specific platforms and commodity areas. Focused on business goals and objectives, we take the lead in supplier selection, product delivery specifications and quality. We succeed through our ability to develop and maintain strong working relationships with global internal and external supply chain partners.

Join us to do the best work of your career and make a profound social impact as a Senior Analyst, Global Supply Management on our Global Supply Management Team in Singapore.

What you’ll achieve

Responsible for global supply planning for their specific platform/commodity area. Ensures sourcing efforts meet business goals and objectives. Engages activities related to global sourcing, supplier selection, product delivery specifications, and quality. Develops and maintains working relationships with global internal/external supply chain partners.

You will:

• Works closely with suppliers and internal teams to ensure product availability at product launch.
• Works directly with suppliers or tier 2 supplier if required to assure capacity and continuity of supply for specific components.
• Coordinates global supply with regional procurement.
• Balances available supply globally against regional requirements.
• Performs long-range capacity analysis for their commodity.

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

• Solid supply change management skills
• Solid ability to execute demand supply resolution Issues
• Solid materials requirement planning analysis skills
• Solid capacity planning skills
• Solid supplier management skills

Desirable Requirements

• Bachelor’s degree / Master’s degree

Job Summary

An exciting opportunity for Data Engineer to be a part of a project for strategic initiatives in architecting, designing and building next-generation cloud-based data platforms.

Mandatory Skill-set

• Degree in Data Engineering, Computer Science, Information Technology;
• At least 5 years of experience in data engineering and modelling;
• Strong hands-on exposure in data science, data analytics and / or data engineering;
• Have experience with Big Data platforms such as Hadoop, Spark, and NoSQL databases
• Deep understanding of system design, data structure and algorithms, data modelling, data access, and data storage;
• Advanced SQL knowledge and experience working with relational databases, query authoring (SQL) as well as working familiarity with a variety of databases;
• Good understanding in using cloud technologies such as AWS, Azure, and Google Cloud;
• Experience with orchestration frameworks such as Azure Data Factory, Airflow;
• Experience with distributed data technologies such as Spark, Hadoop;
• Proficiency in programming languages such as Python, R, Java, or Scala;
• Familiarity with building and using CI/CD pipelines;
• Familiarity with DevOps tools such as Git, Terraform, Git;
• Strong hands-on exposure with ETL Extract, Transform, Load tools;
• Possess strong written and verbal communication abilities, effectively conveying information to various stakeholders.

Desired Skill-set

• Experience in designing, building, and maintaining batch and real-time data pipelines;
• Experience with Databricks or Snowflake.

Responsibilities

• Work closely with the various team in architecting, designing and building ingestion pipelines to collect, clean, merge, and harmonize data from different source systems;
• Involved in architecting and scaling data analytics infrastructure on cloud environment; development of systems, architectures, and platforms that can scale large volume and variety;
• Architect and build ingestion pipelines to collect, clean, merge, and harmonize data from different source systems;
• Improve and optimize the workloads, processes to ensure that performance levels can support continuous accurate, reliable, and timely delivery of data products; ensure maximum database uptime;
• Monitoring of databases and ETL systems for database capacity planning and maintenance, monitoring, and performance tuning; diagnose issues and deploy measures to prevent recurrence;
• Construct, test, and update useful and reusable data models based on business data needs;
• Engagement and collaboration with product managers, software engineers, data analysts and data scientists to build scalable and data-driven platforms and tools;
• Collaborate with data stewards to establish and enforce data governance policies, best practices and procedures;
• Assist to maintain master data catalogue to document data assets, metadata and lineage;
• Implement and enforce data security best practices, including access control, encryption, and data masking, to safeguard sensitive data;
• Involved in managing production services that provide analytics capabilities to our various data users across the division.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

YOUR DAILY ADVENTURE

The Senior Rewards Partner will join the Human Resource Team to independently manage and support Ubisoft’s rewards strategies and frameworks to achieve employee attraction, motivation and retention objectives. Reporting to the HR Director, the individual should enjoy highly analytical work and problem-solving in a dynamic environment, with the ability to independently prioritize multiple assignments.

WHAT YOU WILL DO

Total Rewards Programs Management

• Effectively manage Ubisoft Total Rewards such as pay structure reviews, employees’ benefits, rewards and recognition programs

• Review the effectiveness of existing Total Rewards programs, policies and practices to ensure relevance, market competitiveness and regulatory compliance. Propose changes as needed in a cost-effective manner.

Salary Benchmarking & Surveys

• Conduct internal and external benchmarking exercises, research data sources and analyze trends to identify gaps and propose recommendations to ensure salaries, incentives and retention strategies are competitive and responsive to the market

• Support the Talent Acquisition & HR Partner teams in the development of salary proposals, internal and external benchmarks, provide updates on tools and processes, and support the talent selection process for offers (external and internal candidates)

Global Total Rewards Program

• Manage the Ubisoft annual performance review process and provide an analysis of the impact of the outcome of the process at each cycle to ensure efficiency and effectiveness.
• Support the implementation and administration of global bonus and shares rewards programs, benefits and policies to ensure successful program delivery

Benefits Administration

• Drive and coordinate wellbeing programs
• Manage the administration and effectiveness of the insured employee benefits and keep abreast of changes in the industry
• Review long and short-term incentives and policies and make recommendations

Stakeholders Management

• Develop content and train employees, managers and members of the HR team on total compensation, related career architecture and mobility or talent pipeline related C&B;
• Provide advisory support to HR business partners on rewards strategies and programs
• Participate in OD projects with Talent Development team i.e job architecture implementation
• Work with internal communication and editorial teams on rewards communication
• Manage consultants and partner with external vendors to ensure program delivery

Others

• Participate in HR global and local projects as required
• Support HR Ops activities as assigned

Job Highlights:

· Opportunities for professional growth and development

· Collaborative team environment

Responsibilites:

· Manage full sets of accounts, including the preparation of monthly management reports

· Prepare accurate cash flow forecasts to support financial planning

· Compile year-end financial statements in compliance with regulatory standards

· Reconcile intercompany balances and oversee intercompany billings

· Coordinate and facilitate audit processes, collaborating with internal and external auditors as needed

· Perform ad-hoc tasks and assignments as required

Requirements:

· Diploma/Degree in Accountancy

· Minimum of 3 to 5 years of relevant work experience

· Proven ability to work independently and efficiently under tight deadlines

· Proficient in MS Excel and Word

· Exceptional attention to detail and accuracy

· Available for an immediate start

If you're a proactive and detail-oriented individual with a passion for finance, we encourage you to apply for this exciting opportunity to join our team!

Job Description

• To lead, plan and deliver developmental-appropriate programme to infants
• To lead, create and set up a conducive environment, including the preparation of age-appropriate teaching-aids
• To lead the team to love and make the babies feel secure as part of providing the children "a home away from home"
• To lead and care for the health, hygiene, safety and growth needs of the infants

Requirements:

- Minimum Higher Certificate in Infant Care (HCIC), Certificate in Infant and Toddler Care and Development with Early Years Development Framework (CITC+EYDF) or its equivalent

- Willingness to work in an infantcare environment with infants

- At least 5 years of experience is preferred

COMPANY DESCRIPTION

THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission To Serve Mankind to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors' Community, and Therapy.

RESPONSIBILITIES

Casework and Counselling

• Engage client and significant others (e.g. family, caregivers, etc.) in a therapeutic manner to understand their needs
• Manage and overcome reluctance and resistance to change
• Implement and follow up on care/ case plans and interventions to determine the suitability of care/ case plans in addressing client's needs and modify them where necessary
• Draft social reports for complex cases to be reviewed by supervisor
• Conceptualise and identify appropriate approaches to develop care/ case plan for
• client
• Help clients to develop and choose strategies and formulate viable plans
• Represent case in case conference

Group Work

• Target and reach out to individuals and/ or targeted groups who may benefit from group work conducted by organisations/ agencies
• Plan, implement, monitor, evaluate and modify therapeutic group work to address issues of target groups
• Facilitate high risk therapeutic group work under supervision

Community Work

• Conduct environmental scans and assess community needs
• Design, develop and implement community-specific development programmes (e.g. aging community in a specific neighbourhood)
• Participate in community development initiatives and provide recommendations for consideration

Professional Development & Education

• Engage in learning opportunities (e.g. participate in community of practice meetings to develop skills and capabilities)
• Attend professional development courses to acquire professional knowledge and skills
• Supervise interns and/ or students on placement
• Guide fresh/ junior social workers

Research

• Participate and support research
• Engage in multi-disciplinary team research projects Programme Development & Implementation
• Participate/ implement programmes (e.g. strengthening activities appropriate to clients' profile)
• Review and refine programmes to target client groups or other stakeholders/ partners/ agencies
• Identify service gaps in response to client needs and make recommendations to improve service provision of programmes

• Degree in Social Work/ Post Graduate in Social Work

• At least six years' experience working in the social service sector, (Family Service Centre) preferably with clients with disability, neurocognitive and/or mental health issues
• At least two years' supervisory experience in the social service sector
• Good teamwork and interpersonal skills with the ability to work in a multidisciplinary team; and a high level of integrity

As a machine learning engineer in the ML Platform team, you will contribute to various aspects of our machine learning infrastructure, including LLM evaluation, compute layer setup, image generation, and large-scale inference. Your expertise will be instrumental in developing and optimizing our ML pipelines, ensuring scalability, and supporting the data science community.

This is a 12-months contract, we have multiple headcounts for LLM Engineers specializing in (image generation, LLMs, Ray)

Responsibilities:

• Develop and Optimize LLM Evaluation Pipelines: Design and implement robust and scalable pipelines for evaluating the performance of large language models. Leverage your expertise in Ray to distribute evaluation tasks efficiently.
• Implement Evaluation Metrics and Benchmarks: Develop and integrate a comprehensive suite of metrics and benchmarks to assess LLM performance across various tasks and domains.
• Analyze and Interpret Evaluation Results: Perform in-depth analysis of evaluation results to identify strengths, weaknesses, and areas for improvement in our LLM models. Communicate findings clearly to stakeholders.
• Deliver High-Quality AI Infrastructure Solutions: Design and develop the infrastructure to support Ray for distributed data processing and model training. Develop using GitOps to ensure the reproducibility of the system's cloud infrastructure on different Kubernetes clusters.
• Develop Observability Solutions for Ray: Develop and integrate monitoring and alerting within the monitoring stack powered by Datadog, Prometheus, and Grafana. Contribute to the creation of runbooks and DevOps guides.
• Support the Data Science Community: Work with the product team to socialize Ray's use and support users in running their jobs on the Ray clusters. Document and help users onboard to new platforms.
• Develop an Image Generation Platform: Set up a configurable and scalable image generation platform. Ensure it has the functionality of tools like ComfyUI, but scalable to allow for parallel generation and fine-tuning of new models.
• Build Customization for Inference: Design and develop the infrastructure for large-scale batch and real-time inference using state-of-the-art GenAI models. Integrate observability into system performance, queues, and overall cost into the platform. Build customization to support diverse models, fine-tuning, and different workload priorities.

Requirements:

• Expertise in LLM Evaluation: Strong understanding of LLM evaluation methodologies, metrics, and benchmarks. Experience with evaluating LLMs for various tasks (e.g., text generation, question answering, summarization).
• Proficiency in Distributed Computing: Experience with distributed computing frameworks like Ray or similar technologies for scaling LLM evaluation.
• Solid Python and ML Skills: Strong programming skills in Python and experience with machine learning libraries and tools.
• Kubernetes and Cloud Infrastructure: Experience with deploying and managing applications on Kubernetes. Familiarity with AWS.
• In-Depth Knowledge of ML-OPS: Solid understanding of distributed computing for data processing. Knowledge of Ray is preferable, but other frameworks, such as Dask, Modin, Beam, Horovod, and Deepspeed, are also valued.
• Good DevOps Background: Experience with Infrastructure as Code (IaC) such as code with Terraform preferred. Previous experience with GitOps solutions like ArgoCD is preferred. Good knowledge of Helm and Kustomize is also valued.
• Understanding of Image Generation Models: Experience with image generation models such as stable diffusion and flux. Bonus if you know ComfyUI.
• Understanding of ML Inference: Experience with ML inference using LLM and other generative models, especially in optimizing for performance.

Join us as a Strategy Advisor on our APJC (Asia, Pacific, Japan, China) Strategy team under Dell Client Solutions Group in Singapore, to do the best work of your career and make a profound social impact.

What you’ll achieve

This team is an In-house consulting and Business development team that helps the executive leadership of the Client Solutions Group define the near- and long-term strategy for Dell’s APJC PC and Global Display and Dock business. We are looking for a visionary thinker who will be responsible for:

• Working in teams to deliver projects using issue and data analysis, problem solving, and communication
• Creating/crafting/driving strategies for Dell's approach to target markets using qualitative and quantitative research
• Identifying new business and business model opportunities
• Conducting competitor assessments and evolution of profit pools
• Evaluating new product/market business opportunities
• Developing global partnerships and alliances
• Conducting strategic M&A target assessments
• Working cross-functionally with internal customers/colleagues including product, sales, messaging, technology, and research groups; and external partners including retailers, suppliers, and third-party providers

The candidate will be located in Singapore.

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

• Very strong understanding of business strategies and drivers
• Demonstrated skills in fact-based analysis, presentation, and interpersonal interaction

Essential Requirements

• Masters Degree with deep understanding of current technology trends and markets
• Expert problem solving and quantitative analytical skills (i.e., strong with data and numbers)
• Highly skilled with Power Point and Excel
• Flexibility to quickly adapt to new challenges
• 5+ years of experience

Desirable Requirements

· Top tier strategy consulting experience, or work in a comparable corporate strategy group

· Private equity experience

Job Description

-Provide technical leadership for hybrid cloud environment (public cloud and on-premise data centre) and related technologies including DevOps, CI/CD, Lean, and data centre platforms solutions, such as VMs, OSes, database, storage, backup, monitoring, automation.

-Strong architecture skills with ability to design and guide others designing solutions.

-Identify, test, communicate and implement emerging cloud technologies to improve operational efficiency, speed-to-market and reduce annual running cost.

-Understand business and technical requirements and evangelise modern Cloud, DevOps, CI/CD, Lean practices.

-Design cloud consumption models, processes and technical solutions to ensure application teams are able to build and deploy solutions with minimal friction while ensuring security and operational control.

-Actively and effectively track and manage initiatives and BAU activities.

-Team and people management. Manage team of cloud devops engineers in terms of technical solutions, work assignments and personal development.

-Operate within assigned budget and demonstrate fiscal responsibility.

-Define opportunities for automation wherever possible to improve developer agility.

-Explore, learn and deploy new technologies to help the company to reduce costs and improve operational efficiencies.

-Support audit and infrastructure / network security scans, Disaster Recovery and security related drills.

-This position requires periodic system administration outside of normal business hours.

Requirements

-Possess a degree in Information Technology or related fields.

-Minimum of 10 years of IT experience with at least 5 year working hands-on with AWS or Azure, and on-premise platforms solutions and technologies (OSes, databases, storage, backup, messaging, monitoring, and automation solutions, etc). Minimum 5 years of people and team management experience.

-Expert and “hands on” knowledge of AWS cloud and ideally good familiarity with another cloud provider (e.g. Azure / GCP).

-Strong analytical, project management, communications and interpersonal skills.

Develop, maintain and measure Expeditors' world-wide activity with your customer(s). Manage all aspects of our relationship to grow revenue and deliver exceptional customer service, including local and global alignment with our execution teams and the customer(s).

JOB EXPECTATIONS & KEY RESPONSIBILITIES

• Dedicate yourself to the success of Expeditors' and the customer using ethical business practices, personal commitment, passion, sacrifice and an obsession with the fundamentals of running the business. ]
• Create and communicate a global strategic business plan in alignment with the customers' and Expeditors' company goals.
• Penetrate customers' organization structure at all levels, developing relationships beyond the main point of contact at all locations.
• Focus on product & GEO diversification by owning, being accountable for, and management of your sales pipeline to ensure you deliver revenue growth for Expeditors.
• Improve your personal knowledge of your customers' supply chain and industry, their financial objectives, and general business goals in order to continually offer value add services. Create a network diagram to support you on this endeavor.
• Initiate value add solutions based on Expeditors service offerings and technology.
• Establish systems requirements (such as EDI) to better improve our customer connectivity and overall customer service.
• Ensure global visibility and collaboration across Expeditors network (strategic updates, KPI's, service deliverables and initiatives).
• Follow our established bid process and engage key stakeholders so they are aware of, and actively supporting your efforts.
• Create and deliver effective customer business reviews with emphasis placed on how Expeditors can support customers with achieving their goals and initiatives.
• Establish and monitor performance standards according to agreed KPI's.
• Ensure customer expectations are clearly documented (through SharePoint or Customer SOP) and communicated effectively.
• Highlight and escalate customers at risk.
• Ensure yields are managed and in line with company expectations with regular review either in SAS (CAM-GAM accounts), or through BI portal (LAM accounts).
• Ensure rates are kept up to date and communicated effectively to operations and customer either through customer SOP or SharePoint.
• Ensure customer is properly set up in CRM & customer account according to CHQ expectations.
• Document all meetings, opportunities and any other customer related information in CRM; and ensure data is accurate and consistent at all times.
• Achieve and maintain acceptable scoring of related AM measurements including the engagement of corrective measures when applicable.
• Travel when necessary.
• Regular 1:1 meetings with CRDM with expectations review

Would you like to do the opening of our Mama Shelter Singapore?

THE MISSION?

Our customers and the reception team are in good hands with you

What’s it all about?

The Sales Development Representative (SDR) Manager for the APAC region is a newly created role to help us define, execute, measure and refine a compelling top of the funnel revenue strategy for Visa Cross-Border Solutions, inclusive of Currencycloud brand. You will lead a team of 3 Sales Development Representatives (SDR’s) responsible for filling the pipeline with qualified leads that turn into revenue. You will be an inspirational leader who can drive results, but also adept at building a demand generation strategy that is presentable to a senior audience. Reporting to the Director of Sales Development, you will hold responsibility for the demand generation strategy and top of the funnel reporting for APAC.

We need you to be creative in developing unique ideas with an ability and willingness to adapt and change to thrive in our agile environment. We’ll need you to be one step ahead of the game and keep updated on the best practices in the industry so that you can keep advancing the function. You’ll need to have a strong interest in data and analytics to gain critical insights into our prospects and customer behaviour to influence purchasing decisions.

Above all else, you’ll need to live and breathe our values – Lead courageously, obsess with our customers, Collaborate as One Visa, Execute with excellence. These values are woven deep into the fabric of our culture and guide our day-to-day interactions.

What we expect of you, day to day:

Demand Generation Strategy (approx. % of role breakdown – 25%) 

• Working with regional marketing managers and sales consultants to support the creation of a demand gen strategy that meets regional targets
• Researching prospects, target personas, and segment landscape to assist with lead scoring and more account based marketing
• Building prospect target lists using business development tools
• Build strategies using clear and defined KPIs and ROI. Specific campaigns that are built and delivered as part of the strategy should have trackable metrics and align with your overall strategic objectives
• Own data management for prospecting 

Leadership (approx. 45% of role)

• As an experienced leader, you will coach and lead your team to execute against your strategy and to continuously improve the quality and warmth of leads and opportunities
• You’ll also help and mentor career growth across the team
• Oversee the SDR playbook for moving leads through the funnel, and all processes that sit alongside it
• Support APAC SDRs and oversees SDR activity globally to facilitate the transfer of best practices
• Lead by example with KPIs and prospecting
• Manage performance of SDRs, ensuring they are hitting the targets you have set

Performance Reporting (approx. 30% of role)

• Creating a reporting rhythm among SDRs, the wider marketing team, sales team and also at a senior leadership/executive level.
• Managing the creation and delivery of all demand generation reporting
• Working closely with the sales operations team, providing them with data to enable their wider sales reporting, and ensuring they are supporting marketing deliverables for reporting
• Delivery of holistic demand generation activity, both outbound lead generation as well as working alongside the marketing manager to support inbound lead generation.
• This will include building prospect lists, managing data, building campaigns within lead gen tools and the execution of those campaigns
• It also includes any necessary follow up and qualification of leads as well as smooth handover to sales consultants.