The position is responsible for managing the department in a professional, efficient and flexible manner. He/she is also responsible for ensuring maximum guest satisfaction and high standards of cleanliness throughout the hotel, which is achieved through consistent planning, organizing, directing, and controlling the Housekeeping Department operations and administration.

Primary Responsibilities

Manages The Daily Housekeeping Operations For Rooms And Public Area

• Supervises the upkeep of the entire hotel premises to maintain an immaculate and luxurious state according to Raffles Hotel Singapore standards. Priority and full attention is given for VIP suites or events.
• Ensures the smooth operations of all Housekeeping sections by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Upholds a flawless impression and perception of the Raffles Hotel Singapore products, services and colleagues.
• Establishes the foundations of Housekeeping operations through detailed planning of work and maintenance schedules, supervision of the team and proper organization and delegation of duties.

Provides A Guest Experience That Exceeds Residents’ & Guests’ Expectations

• Ensures guests receive the experiences as detailed in brand Standard Operating Procedures (SOP), Raffles Hotel Singapore local SOP as well as Leading Quality Assurance (LQA) standards, and aims to achieve the targets set by management.
• Analyses and responds to guest feedback to ensure that guests are satisfied. Is continuously committed to improving the quality of products, services and performance of team members.

Management And Leadership Of The Housekeeping Team

• Leads the Housekeeping Team with a Heartiest® approach and constantly seeks to create an all-encompassing and welcoming working environment for a multi-cultural and diverse group of Housekeeping colleagues. He / she will focus on the well-being, safety, and training as well as development needs of colleagues.  
• Plans for a 24-hours shift coverage for all colleagues and is able to personally cover any role or duty under the Housekeeping department.

Involvement As A Member Of The Hotel Leadership Team

• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Follows sustainable procedures and practices that support ‘Planet 21’ initiatives (Accor’s Corporate Social Responsibility program).
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports are trained in, and follows WSH guidelines.
• Personally handles and follows up on any guest complaints and incidences, together with Lobby Manager and/or respective hotel colleague(s), in a manner which aligns to the hotel’s values, policies and procedures.
• Undertakes any reasonable tasks and secondary duties as assigned by the Director of Housekeeping / Assistant Executive Housekeeper.
• Performs any other duties and responsibilities that may be assigned.

As Merchandise Manager – Baby, you will spearhead the implementation of our merchandising strategy for your concept across various channels, including online, in-store, and emerging platforms within Region EAS. Leading a dynamic team of merchandising leads, collaborating closely with cross-functional teams such as digital, commercial and visual as well as global counterparts in business units and assortment office, you enhance customer satisfaction, optimize inventory, and achieve substantial revenue growth.​

You are customer centric and sales-driven professional with a strong commercial awareness and salesmanship back-bone. Thriving in a fast pace and agile environment, you love working with the product and to set a plan of how to optimize the supply and demand in line with the global assortment and merchandising strategy. You are leader that strives to strengthen team and foster collaboration across channels, roles and functions, empowering strong collaboration and alignment between channels & teams to become more customer focused.​

Key responsibilities​

• Being a regional expert of your concept, you understand current and future customer demand as well as is the expert on your market, staying up to date with competitive landscape in terms of product, fashion, quality, price and activation.​
• You analyze product data and provide key actionable conclusions to the regional organization, as well as visit physical store and digital platforms regularly to identify potential and follow up on commercial strategy implementation.​
• Driving your concept, securing and optimizing commercial product offer, you maximalize short and long-term profitable growth for your concept in the region by optimizing global assortment strategy, influence price, quantities, income periods, assortment width and managing regional product lifecycle with the assortment team.​
• You optimize net selling by establishing clear commercial priorities per channel, but identifying and acting on the sales opportunities / threats, as well as influencing and executing global product strategy from business units and global merchandising.​
• Set stock freshness targets, strategy for commercial impact, size availability and product activation strategy in and post season; reacting with in and post season inventory management and omni key product categories based on in-season performance.​

What we’re looking for: We are looking for a Senior Marketing Automation Manager, who will be responsible to manage and grow the capabilities and utilization of our Digital Marketing Automation platforms. Eg. Marketo, Litmus, Sitecore etc.

This role requires a technically savvy marketing automation professional, who will collaborate with Intuitive digital marketing channel experts, IT, region marketing, local marketing teams, sales operations, content/creative and customer support teams. Reporting to the Director of Marketing Operations, Asia,  the incumbent will lead business requirements, adoption, and strategic growth of marketing automation across Asia marketing and business teams focused on campaigns, web publishing, email design and deployment, lead scoring, real-time web personalization, behavior and trigger-based activities across the customer journey and alignment with sales effectiveness. The Senior Marketing Automation Manager will drive continuous improvement in marketing automation, A/B and multivariate testing, lead lifecycle optimization, adherence to all privacy policies, and the application of best practices in multi-channel digital automation campaigns.

Primary responsibilities include:

Campaign and Email Automation

• Design, deploy and optimize email campaigns, including email template setup, campaign setup, testing, scheduling, tracking, and measuring campaigns to drive short-term and long-term results
• Work closely with regional legal and regulatory teams to ensure all processes are compliant with country requirements
• Organize events such as tradeshows and webinars in Marketo, including email invitations, reminders, landing pages, and forms
• Integrate Asia specific automation between Marketo-SFDC-WeChat/Line/Kakao as applicable
• Working with our teams in the countries and globally to develop and execute marketing automation strategies within customer journeys, contact management, segmentation, and measurement of success.
• Leveraging data to continuously optimize and improve existing processes and suggest improvements and additions
• Develop automation platform data connections, API integrations, custom objects, and activity tracking as needed to support the countries.
• Develop business processes and governance model for managing Marketo including role definition, workspaces, partition, user rights, licenses, and program folder structures to best support a regionalized working model.

Website Publishing

• Define and execute the website strategy for Asia country websites by bringing them at parity with the US, understanding regional requirements and developing templates and a content roadmap alongside local countries
• Defining the web publishing process for Asia between global, regional and local stakeholders using Sitecore.
• Develop, maintain and publish web pages on internal sites (including country calendars, newsroom, thought leadership,etc.) using Sitecore and support the execution of publishing on external sites
• Integrate forms on website working closely with outbound web and marketing automation teams to ensure correct flow of data to customer relationship management (CRM) system
• Proactively identify opportunities for process improvement for marketing automation programs and integrations. Devise and support projects to integrate marketing technologies.
• Manage system enhancements/upgrades, troubleshoot system issues/bugs, and oversee deployment to the global Corporate and Region marketing teams.

Lead Lifecycle and Campaign, Web Analytics

• Collaborate with marketing, sales, operations, and enablement teams to guide the lead lifecycle process from a regional perspective in addition to aligning our campaign strategies, lead management, nurturing, routing, and scoring initiatives to ensure success in the regions.
• Advise marketing teams on best practices for content, audience segmentation, behavioral triggers, lead scoring, reporting, systems, and marketing tools to launch a successful program
• Report on and measure marketing initiatives through qualitative and quantitative analysis
• Partner with Brand & Creative teams (includes Web, Creative Design, Production and Social Media) to improve data quality, reporting, and segmentation strategies to optimize effectiveness of each channel in support of marketing objectives and program results.
• Overlapping projects with Social and Web Publishing teams including supporting web and social publishing and coordination with countries

Team Summary

The Visa Digital Enablement Platform Product is responsible for the enabling wide range of visa’s value-added services through various digital channels (Mobile App, Web App, SDK, APIs), to help accelerate the digital adoption for Visa Clients globally. This team is also responsible for identifying and building innovation solutions working closely with Technology, Commercialization, Design and Architecture as well as other key stakeholders to ensure the solution can be deployed globally.

What a Sr. Manager, Digital Enablement Platform at Visa:

The Sr. Manager, Digital Enablement platform is responsible for the global product requirement definition, execution, and client enablement of numerous digital initiatives. This role will contribute to the product development of multiple digital products with primary focus on Visa Loyalty Platform and Visa’s Campaign Solutions. 

Reporting to the Director, Digital Enablement Platform in NA, the Sr. Manager, will manage the global product development of a various Digital Enablement and Loyalty Solution and backlog of multiple scrum teams located in Singapore and various team across the globe.

The Sr. Manager will work as part of a Digital Enablement Product team co-located with the Loyalty Engineering team in Singapore but will also leverage scrum teams from other product groups, functions, and geographies, as well as working closely with various platform partners and regional and global counterparts to achieve our revenue and product deployment goals. The role also involves being both an advocate for our partners internally and acting as the partner specialist to Visa clients. You will develop the global solution for client’s problems across regions, ensuring the solutions and their content are easily understandable and consumable both internally and externally.

Why this is important to Visa.

Digital Enablement Platform Solutions are an integral part of Visa’s business across the globe and will expand significantly in terms of importance and financial impact in the coming years.

To increase stickiness and loyalty of our client, it is more important than ever for Visa to develop, deliver and manage a set of capabilities that help our clients adopt digital solution faster and stay relevant in the market.

A key element of delivering for our clients and their consumers is providing solutions ‘where consumers are and in a way that they are motivated to use them – this means ensuring that the solutions we develop are digitally enabled and adopting a ‘digital first’ approach to execution.

Projects you will be a part of:

• Leading Visa’s Loyalty and Digital product development working with various stakeholders across Visa.
• Identify consumer trends, habits and preferences that inform future digital enablement solution development and partnership strategies.
• Development and roll out of Loyalty and digital solutions across all regions.
• Work with Visa commercial partners to ensure the maximum financial and strategic benefit of the partnership, ensuring clear articulation of the value proposition for clients, development of sales kits and go-to-market processes.
• Work with external and internal stakeholders to identify platform enhancements requirements to improve the overall customer experience.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

We are looking for a Category Manager to drive our Luxury Bags business in Singapore.

This person is a data driven category specialist to drive growth for our Luxury Bags Category. This person should be attuned to the needs of our users and be able to break down and solve complex business problems.

This role will report to the Category Director. 

You Will:

• Define the Luxury Bags category strategy. Undertake research and analyse data to deeply understand our category sellers and buyers and translate the insights to plans and communication.

• Grow the category in users and transactions, and generate revenue for the business. Work with stakeholders to set performance targets and ensure we are tracking and progressing to our plans. You will be responsible for P&L of this category.

• Conduct regular detailed analysis into search, browse behaviour, conversion funnels to identify possible areas of improvement of our product,  marketing comms, operations and sales strategy

• Be involved in development of the product, marketing, sales and operations to deliver on targets. Work end to end to build up this business. 

• Partner with product team to understand users needs to ensure we deliver a great user experience and that the needs of the category are addressed in roadmaps

• Partner with Marketing team to ensure that the category value propositions are communicated to our users to achieve business objectives

• Be responsible for defining and maintaining the category catalogue 

• Execute experiments in collaboration with marketing or product teams to validate hypotheses and continually improve customer experience of these categories

• Build and maintain relationships/networks with relevant stakeholders in ways that help to deliver strategies/plans, and with smooth and timely delivery

• Report back to the wider business on category performance on a regular basis

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for Senior iOS Developer (Swift)

Internal Code: A24052

What will you do?

• Design, develop, and maintain iOS applications using the Swift programming language
• Implement best practices for code organization, version control, testing
• Perform code reviews and ensure adherence to coding standards, design principles and architectural guidelines
• Write clean, efficient, and well-documented code that adheres to coding standards and best practices.
• Implement best practices for code organization, version control, testing
• Troubleshoot and debug issues, ensuring timely resolution and minimal impact on project timelines.

What are we looking for?

• Proven experience (5+ years) in iOS application development using Swift
• Strong proficiency in Swift programming language, with a deep understanding of iOS SDK, Cocoa framework
• Experience with iOS design patterns, architectural principles, and best practices.
• Familiarity with RESTful API, JSON
• Understanding of Sensorkit and Firebase is a plus
• Strong problem-solving and analytical skills, with a focus on delivering scalable and maintainable solutions.
• Experience with Agile development methodologies such as Git, and CI/CD deployment

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for Senior Android Developer (Kotlin)

Internal Code: A24053

What will you do?

• Architect, design, and develop scalable and maintainable Android applications using Java/Kotlin and the Android SDK.
• Collaborate with project leads and other stakeholders to gather requirements, define technical specifications, and prioritize features.
• Establish best practices and coding standards for Android development, ensuring adherence to quality, performance, and security standards.
• Conduct code reviews, provide feedback, and ensure that team members follow established coding practices and guidelines.
• Drive technical discussions, make architectural decisions, and provide solutions to complex technical challenges.
• Troubleshoot and debug issues, ensuring timely resolution and minimal impact on project timelines.

What are we looking for?

• Proven experience (8+ years) in Android development with a strong emphasis on Java/Kotlin programming language.
• Extensive experience in designing and developing complex Android applications, with a deep understanding of the Android SDK, architecture components, and best practices.
• Strong understanding of multithreading concepts, ensuring that the application UI is responsive while leveraging background threads for long running tasks
• Strong understanding on thread synchronization techniques
• Experience in implementing efficient background processing strategies to minimize battery consumption, network usage.
• Experience in monitoring and analysing application performance metrics related to threading and background processing for optimization
• Excellent problem-solving and analytical skills, with a focus on delivering high-quality software solutions.
• Solid understanding of software engineering principles, design patterns, and best practices.
• Experience with Agile development methodologies and tools such as Jira, Git, and continuous integration.

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

At FLEXXON, we foster a culture of innovation, creativity, and inclusivity. You'll have the opportunity to work alongside talented individuals who are passionate about making a difference. We offer a dynamic and supportive work environment that encourages professional growth and recognizes your achievements.

If you are excited about the prospect of taking on new challenges, making an impact, and contributing to the success of our products, we would love to hear from you.

Responsibilities:

• Present product and solution in response to customer enquiries and problems
• Market research, analysis and competition to formulate product strategy
• Design and manage product communications including external and internal feature announcements, use case, reference materials and press releases
• Manage storage products, and responsible for the whole process from demand, spec, design, development, testing to mass production
• Analyze, troubleshoot and resolve issues.
• Work with R&D and other cross-functional counterparts to drive development of advanced features and technology

• Degree/Diploma in Electronics Engineering, Computer Engineering, Microelectronics or related major
• Good presentation and communication skills, excellent in written and spoken English and Chinese
• 3-5 years of product or project management experience
• Familiar with Windows and Linux operating system preferably, if have
• Ability to work independently and as a team, with strong analytical and multitasking skills

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for Senior Frontend Engineer (React/Typescript)

Internal Code: A24056

What will you do?

• Architect frontend components and modules in a modular and reusable manner, following best practices and design patterns such as component-based architecture and state management.
• Design, develop, and maintain dynamic and interactive dashboard interfaces using React.js with Typescript, ensuring responsiveness and cross-browser compatibility.
• Implement data visualization components and widgets to present complex data sets in a visually appealing and understandable format.
• Collaborate with design and product teams to translate wireframes and design mockups into functional and aesthetically pleasing dashboard layouts.
• Optimize dashboard performance and rendering speed, leveraging techniques such as virtualization and lazy loading to handle large datasets efficiently.
• Write unit tests and end-to-end tests for frontend components and features using testing frameworks such as Jest, React Testing Library, or Cypress to ensure code quality and reliability.
• Utilize data visualization libraries such as D3.js, Highcharts to create custom charts, graphs, and visualizations tailored to specific use cases and requirements.
• Troubleshoot and debug issues, ensuring timely resolution and minimal impact on project timelines.

What are we looking for?

• Proven experience (5+ years) in frontend development using React.js with Typescript, with a focus on building complex web applications and dashboard interfaces.
• Expertise in data visualization libraries such as D3.js, Chart.js, Highcarts, or Victory, with a portfolio showcasing proficiency in creating interactive and visually appealing data visualizations.
• Strong proficiency in HTML, CSS, and Typescript, with experience in frontend tooling and libraries such as Webpack, Babel, and styled-components.
• Experience with frontend state management libraries and patterns.
• Familiarity with backend technologies and APIs, including RESTful APIs data retrieval and integration into frontend applications.
• Familiarity with unit testing frameworks.
• Knowledge of frontend performance optimization techniques and tools, including code splitting, lazy loading, and performance monitoring.

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for Senior DevOps Engineer

Internal Code: A24055

What will you do?

Cloud Infrastructure Management:

• Design, deploy, and maintain scalable, secure, and highly available infrastructure on AWS using services such as EC2, S3, RDS, VPC, ECS, Lambda, Cognito, Eventbridge and others.
• Implement infrastructure as code (IaC) using tools such as AWS CDK script to automate the provisioning and management of AWS resources.
• Monitor and optimize cloud infrastructure performance, availability, and cost, implementing best practices for resource utilization and cost optimization.

CI/CD Pipeline Development:

• Design, implement, and maintain robust CI/CD pipelines for automated build, test, and deployment of applications using tools such as GitLab CI/CD, or Azure DevOps.
• Automate code deployment, configuration management, and release processes to ensure rapid and reliable delivery of software updates to production environments.
• Integrate automated testing, static code analysis, and security scanning into CI/CD pipelines to ensure code quality, security, and compliance.

Security and Compliance:

• Implement security best practices and controls to ensure the confidentiality, integrity, and availability of data and applications hosted on AWS.
• Implement compliance frameworks and standards ensuring adherence to HIMS Cloud Security Policy

What are we looking for?

• Relevant certifications (AWS Certified DevOps Engineer, AWS Certified Solutions Architect) are a plus.
• Proven experience (5+ years) in DevOps engineering roles, with a focus on AWS cloud services, CI/CD pipelines, and infrastructure automation.

• Expertise in designing, deploying, and managing scalable and secure infrastructure on AWS, with a deep understanding of AWS services, networking, and security.
• Hands-on experience with CI/CD tools such as GitLab CI/CD, or Azure DevOps, including configuration, customization, and troubleshooting.
• Strong knowledge of infrastructure as code (IaC) concepts and tools such as AWS CDK for automating cloud resource provisioning and management.
• Experience with containerization technologies such as Docker.
• Proficiency in scripting and programming languages such as Python, Shell, or PowerShell for automation, infrastructure management, and tooling development.
• Familiarity with security best practices, compliance frameworks, and security controls for cloud environments. Knowledge of HIMS Cloud Security Policy is a plus
• Experience working with HCC (Healthcare Commercial Cloud) is a plus
• Excellent problem-solving skills, with the ability to troubleshoot complex issues, perform root cause analysis, and implement effective solutions.

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for Senior Backend Developer (Django/Python)

Internal Code: A24050

What will you do?

• Design, develop, and maintain web application using Django framework
• Implement best practices for code organization, version control, testing
• Perform code reviews and ensure adherence to coding standards, design principles and architectural guidelines
• Write clean, efficient, and well-documented code that adheres to coding standards and best practices.
• Implement best practices for code organization, version control, testing
• Troubleshoot and debug issues, ensuring timely resolution and minimal impact on project timelines.
• Collaborate with DevOps to optimize performance, scalability and reliability

What are we looking for?

• Proven experience (5+ years)
• Strong proficiency in Django framework, including ORM, views, forms, authentication, and RESTful API
• Strong understanding of software engineering principles, design patterns, and best practices
• Expertise in database design and optimization, working with relational database such as PostgreSQL, etc
• Experience working with AWS
• Strong problem-solving and analytical skills, with a focus on delivering scalable and maintainable solutions.

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for Delivery Manager

Internal Code: A24057

What will you do?

• Lead project planning activities, including scope definition, resource allocation, and timeline estimation, to ensure alignment with project goals and objectives.
• Develop detailed project plans, schedules, and milestones, and track progress against project timelines to ensure timely delivery of deliverables.
• Identify and mitigate project risks, issues, and dependencies proactively, and escalate critical issues to senior management as needed.
• Facilitate collaboration and communication between cross functional teams, including mobile developers, backend developers, frontend engineers, etc to ensure alignment on project priorities, deliverables, and timelines.
• Monitor project deliverables and outcomes, ensuring adherence to quality standards and take corrective action as needed to address deviations from the project plan.
• Serve as the primary point of contact for project related inquiries, requests, escalation

What are we looking for?

• Proven experience (5+ years) in project management or delivery management roles, with a track record of successfully delivering complex projects on time and within budget.
• Strong understanding of project management methodologies, frameworks, and best practices, including Agile, Scrum, or Waterfall, and the ability to adapt approaches based on project requirements.
• Analytical and problem-solving skills, with the ability to identify risks, issues, and dependencies early in the project lifecycle and develop mitigation strategies to address them.
• Experience with project management tools and software, such as Jira, Monday.com, or Gitlab for project planning, tracking, and reporting.
• Passion for driving continuous improvement, innovation, and excellence in project delivery, with a focus on delivering value to customers and stakeholders.

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Reporting to Regional Director, you will create impact within our Project Management Team within the Project Management Capability. As one of the world's fastest-growing agencies within an ever-expanding global network, we proudly stand as Google's foremost global partner setting us apart in the industry . Our close partnership continues to evolve, influencing our geographical presence, the scope of our activities, and our delivery methods.

Your primary responsibilities will include:

• The primary function of Project Management in our business is to meet client requirements by overseeing the project process
• Manage the schedule, and ensuring that the work of our practitioners is delivered on time, within budget, and following both quality standards and client goals.
• Identify and address potential project risks, devising contingency plans
• Manage scope and change requests to avoid delays and cost overages
• Monitor project performance, prepare KPI reports, and address issues proactively
• Willingness to work globally, understanding time zone implications for deadlines, communicating with all stakeholders
• Embrace a culture of ownership, openness, teamwork and integrity
• Ambitious and a good team player; collaborative but also a good, and (onboarding support will be provided to ensure you are set up for success across different projects)

IT Security and Operational Risk Management

• Be a subject matter expert on IT infrastructure, security and operational controls for Grab Commercial & Support in alignment with Grab’s policies and standards

• Design, implement and sustain the risk management framework and program for Grab Commercial & Support

• Provide cost effective recommendations to mitigate business risks and strengthen internal controls

• Develop, maintain and update critical process and procedure documentation with clear ownership

• Assist in the development, implementation and maintenance of Business Continuity Plans for Grab Commercial & Support operations

• Participate in new IT security initiatives implementation, take a hands-on approach and partner with Grab Technology Solutions and Grab Commercial & Support stakeholders to perform user acceptance tests, implement  and adopt procedures and access controls in accordance with Grab’s policies

• Build and enhance IT control monitoring automation capabilities and roadmap through various alerting and data tools

• Cultivate a customer-centric risk culture that champions solutions that will grow a proactive, efficient, sustainable and effective risk management program for Grab Commercial & Support

User Access Management 

• Be the subject matter expert on user access control for Grab’s application systems used by Grab Commercial & Support, in alignment with Grab’s policies and User Access Management Framework
• Project lead or participate in new product feature rollout initiatives of Grab’s application systems, take a hands-on approach and partner with stakeholders to perform user acceptance tests, implement  and adopt procedures and access controls in accordance with Grab’s policies

Compliance Audit and Security Awareness

• Design, implement and maintain the Grab Commercial & Support policies in alignment with Grab’s policies and standards

• Provide guidance on compliance requirements such as user access control for Grab’s application systems used by Grab Commercial & Support and physical security of operations in alignment with Grab’s policies and standards 

• Partner with enterprise and country teams to perform and complete compliance audits, risk assessments, quality assurance reviews, control mitigation, track and report on operating effectiveness of the internal controls implemented for Grab Commercial & Support 

• Prepare audit reports and provide recommendations to enhance compliance and risk management efforts

• Provide cost effective recommendations to  mitigate business risks and strengthen internal controls

• Collaborate with internal parties and vendors to address Internal Audit / Cybersecurity / Compliance / Sarbanes-Oxley (SOX) issues, develop mitigation plans, follow up actions and remediation timelines up to closure

• Assist with the development of interactive security awareness content, design and creation of graphics and article writing on governance related topics for the community.

• Foster a culture of compliance by promoting awareness and understanding of Governance Risk & Compliance principles across Grab Commercial & Support

A Project Manager at MUFG IS is an influential change agent/trusted advisor with business and technology who drive and implement organizational priorities that add value. Project managers play a key advisory and change/ project leadership role in the projects’ early initiation phase (i.e., business casing) to the structuring of the project to implementation and handoff to BAU.  To be effective in their role, Project Managers must be (1) resourceful and be strong relationship managers; Building strong working relationships with the project and organizational stakeholders at every level of the organization must be second nature, (2) Bring a blend of strong execution expertise and business knowledge, (3) adept at mitigating and managing risk and (4) have excellent communication, impact/influence and facilitation abilities.

As a member of the Project Management team, the Project Manager directs and controls a variety of projects throughout a global organization, ensuring that the projects are conducted on time, within budget using project management best practices to ensure the highest level of quality. Implementing effective governance throughout the project lifecycle and managing the day-to-day operation aspects of the projects – Plan, budget, RAID, Resource and Status to ensure project objectives are achieved.  Project Managers also supports the PMO with portfolio and resource planning and reporting.

You Will:

• Ensure successful, timely and effective delivery of change projects
• Developing project plans, budgets and schedules, managing tasks and teams on the project’s critical path
• Responsible for scope control with stakeholders, task execution with the project team and relevant upward communication to managers and senior stakeholders
• Helps define process improvements and feedback for the project, including any strategies required for timely execution
• Gather or track the completion of necessary artifacts required for development of each project, including but not limited to risk assessments, technical architecture drawings, requirements, design specifications, testing, change plans, etc.
• Provide feedback to project stakeholders, including specification feedback, issue escalation to managers or scope changes/clarifications to project resources
• Update relevant project information in real time and work across all departments to deliver projects that align to the organization's strategic vision
• Assess and manage risks and issues, take corrective measures accordingly
• Guard the viability of the vision and the business case
• Flexibility to attend to urgent matters outside of normal business hours if/when needed. 

• Helping to establish the overall success criteria for the project, including time, cost, technical and performance parameters.
• Project planning, including producing the detailed project construction plan
• Leading and facilitating the overall cross-functional project team; Managing the change control process
• Managing the flow of project information between the team and the client, through regular meetings and written communications
• Preparing formal project progress and other reports, managing our deliverables with client and maintaining quality.
• Coordinate and manage the sustainability part in terms of LEED certification and relevant aspects of design and execution
• Interface with the client and other consultants, at all project stages
• Manage and lead construction phase through QA/QC, monitor progress, quality checklists, HSSE, FM interface, testing and commissioning, snagging, handover and transition.
• Implements the Project Execution Plan and Construction Execution Plan.

• Handle all aspects of immigration services to clients, including application for various passes.
• Well versed and up to date with related changes pertaining to Singapore Immigration work pass policies.
• Liaise and coordinate with clients to gather all related information on work pass applications prior to online submission.
• Provide exceptional customer experience and maintain a high standard of service.
• Prepare letters/appeal letters when necessary to support work pass applications.
• Attend to clients’ queries on work pass application process.
• Other ad-hoc duties as and when assigned.

What a Senior Consultant at Client Success does at Visa:

As a Client Success Senior Consultant based in Singapore, you will be leading Client Services operational engagements for Visa clients together with the Client Success Lead for Singapore, serves as an operational/technical consultant and be the key contact for Singapore clients (Tier 1 and 2).  In addition, you will serve as a regional coordination point for United Overseas Bank, deliver customized solutions and provide a comprehensive view across markets minimizing duplication and boosting efficiency for client initiatives and projects.  This position requires execution, analytical and problem resolution skills, client relationship abilities and the role work independently.

In this role, you are expected to:

• Be the operational and technical expert to clients, as well as business teams to support cross-functional and in-country initiative deliveries.

• Act as the liaison for clients, providing insights and inputs for new or changing products and services, problem management, proactive identification of processing efficiencies, service change and system enhancement support.  You will be required to act as the CS liaison to coordinate internal CS resources to accomplish Visa and clients’ objectives.

• Support business and product teams on new clients’ onboarding activities (including on-boarding onto NITMX) from pre-launch to post-implementation monitoring and new service deliveries.

• Provide proactive planning and operational support to ensure that clients and Visa are operating in the most effective and cost-efficient manner while managing costs and increasing overall transaction performance (including authorization, clearing & settlement, back-office processing)

• Represent complex customer change requests, system, or operational requirements, negotiate and manage expectations internally and externally and determine the appropriate courses of action to deliver.

• Collaborate with Account Executives to identify, capture and deliver additional value-added services and new payment flow opportunities to increase service quality and revenue.

• Advocate on behalf of clients to internal stakeholders including AE, CS, MS&A, Product and Risk for expedited resolution and implementation of solutions achieving highest degree of client satisfaction with a view on enhancing the client’s Visa experience.

• Deliver support for Visa’s biannual business enhancements and Visa mandates to clients.

• Assist in incident management by communicating incident status to the clients through its resolution.

• Stay current with industry, client trends, and maintain a working knowledge of Visa products and services. Be on top of key Visa mandates and rule changes, to be able to articulate technical changes and analyze the impacts in consultation with the clients.

• Identify and implement opportunities to improve the client experience by streamlining operational processes.

• Undertake other duties and tasks assigned by your manager and the Client Success Lead for Singapore.

Why this is important to Visa

Client Success is a critical function in Visa.  We are the subject-matter experts to deliver best-in-class client services from an operational perspective. This role will also shape how we lead the management of our clients through support and input into the tools, capabilities and processes that impact the client experience. This enables us to deepen our partnership with our clients and bring value to their business.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

About the role

It takes a village to give a safe and delightful service to our customers. As things get more complex, “the village” needs highly skilled data analysts who can lift their head above the noise and guide us through data insights on what is truly best for our customers. This is you. You will support data projects working with different teams across Grab with the purpose of giving our customers the best service in the world.

Responsibilities

Functional

• Independently assemble large and complex data sets that meet the business or analytical needs
• Build and deploy data models that help optimize support experience
• Work closely with the Business or Operations Teams to understand their problem statements and conceptualize analytics frameworks that convert business problems into technical hypotheses
• Design and recommend A/B testing to evaluate the model performance and provide interpretation of the experiment results, and provide data-driven recommendation
• Develop and maintain data insights and performance dashboards

Customer

• This is everything. You have to be the radical advocate for our users, laser focused on the quality of their experience with us above anything else

People

• Lead the charge: Influence and serve in order to deliver through others
• Role model at all times Grab 4Hs to ensure we are always, always, working in a way that our behaviours would make us proud

• Development of country-specific PR plans for TeamViewer’s focus countries in the APAC region (Singapore/ ASEAN, Korea, Japan, India, Australia / New Zealand) – together with the local country heads, local sales and marketing colleagues, the respective PR agencies as well as with HQ communications team
• Ensuring execution of approved PR plans and steering of the PR agencies; recruiting and onboarding of new agencies if needed
• Constantly improving TeamViewer’s share of voice within APAC B2B publications (tech, trade, and business media), and position TeamViewer representatives as thought leaders
• Support APAC leadership, especially APAC president, with all things regarding internal and external communications
• Writing and editing of press releases, byline articles, customer success stories and other content
• Organization and execution of press events like press conferences, round tables, press tours
• Handling of media inquiries and interviews with company spokespeople, comprehensive preparation, and enablement of spokespeople
• Accompanying relevant tradeshows, conferences and other events across APAC, ensuring speaking opportunities as well as leveraging these events for media relations
• Support APAC content, website, social media and community activities as well as local CSR and charity projects

About Us:

Maneuver Marketing is dedicated to building, operating and scaling brands. 

In the last 5 years, we grew our own health and wellness brand from $0 to USD$160M in annual revenue, serving more than 2,000,000 customers worldwide. Our brand’s success is driven by our commitment to providing high-quality health products. This result has brought us recognition by The Financial Times, ranking us 12th among Asia Pacific’s High-Growth Companies in 2023. The Straits Times and Statista also ranked us 4th in 2023 and 7th in 2024 among the fastest-growing companies in Singapore.

The brand is a dynamic and innovative company dedicated to promoting health and wellness through high-quality products and exceptional customer experiences. We believe in empowering our customers to lead healthy and fulfilling lives.

One pillar of our early growth has been the “Tech Stack” we have built, maintained, and grown for our business. From the software we leverage to the platforms we integrate, every component plays a crucial role in supporting the thousands of orders we process daily from customers worldwide.

As we continue towards our vision of building a billion-dollar portfolio of brands and products, our ability to build on these foundations and behaviors will be crucial. We recognize that at its core, e-commerce is as much about software and platforms as it is about products and branding.

The Role:

We're looking for a Senior Devops Engineer with a passion for technology, problem-solving, and multitasking. In this critical role, you'll drive the operation and evolution of our tech stack, ensuring high uptime and operational efficiency to support our expanding business.

Responsibilities

• Tech Stack Management: Set up, configure, and maintain our tech stack including Shopify and various applications and platforms such as Braintree, PayPal, Stripe, Klaviyo, Zendesk, and more.

• System Integration: Ensure seamless data flow by integrating the e-commerce platform with external systems like payment gateways and shipping providers.

• Troubleshooting: Identify and solve technical issues related to the e-commerce platform and related integrations. Selenium automation experience and Zendesk troubleshooting skills are a plus.

• Performance Optimization: Regularly monitor the platform's stability and performance, making data-backed suggestions for system efficiency and user experience enhancements. Problem-solving skills are essential to tackle various issues efficiently.

• Security Management: Implement and maintain security measures to protect the e-commerce website and customer data, including experience with access rights management.

• Team Support: Provide timely technical assistance to internal team members and manage user access and permissions.

• Documentation: Maintain up-to-date technical documentation and share knowledge with team members for effective collaboration.

• Continuous Learning: Keep abreast of industry trends and emerging technologies to continually enhance platform features, security, and workflows. Experience in Shopify and coding, including Python and C++/machine language programming, is beneficial for automating reports, systems, and processes.

• Minimum of 2 years experience in a Devops or Systems Engineer role, or a similar capacity, primarily focusing on the management of e-commerce stores on Shopify or similar platforms.
• Expertise in Shopify features, APIs, themes, checkout, analytics, apps, and integrations.
• Experience integrating third-party applications and Pixel configuration for tracking.
• Strong knowledge of web technologies (HTTP, DNS, SSL, CDN) and cloud-based infrastructure (AWS, Azure, GWS, or Google Cloud).
• Proficiency in scripting and automation using languages like Python, Bash, or PowerShell.
• Familiarity with Zendesk administration, including ticket management, automations, triggers, and reporting.
• Familiarity with version control systems (e.g., Git) and CI/CD pipelines.
• Solid understanding of security best practices and compliance requirements in the e-commerce domain (e.g., PCI-DSS, GDPR).
• Excellent problem-solving, communication, and teamwork skills. Problem-solving skills are a must, given the diverse range of issues encountered daily.

Nice to Have

• Familiarity with GTmetrix, Google PageSpeed Insights, Cpanel, Namecheap.
• Experience with data analysis and visualization tools like Google Analytics, Tableau, Power BI, Microsoft Clarity.

Work Arrangement

• This is a full-time position with official working hours: Monday - Friday, 10 am - 7 pm (Singapore time).

• Competitive salary and performance-based bonuses.
• Opportunities for professional development and advancement.
• Collaborative and dynamic work environment.

EBC Financial Group – a global financial services provider headquartered in the dynamic city of London, we specialize in global financial investment, asset management and financial consulting. Our team consists of seasoned professionals and young talents who bring diverse perspectives and exceptional skills to the table. Since our establishment in 2020, our company has experienced rapid growth. We currently operate in major financial hubs worldwide, including Cyprus, Sydney, Singapore, Kuala Lumpur, Hong Kong, Tokyo, Bangkok and more. At EBC, integrity, respect, and youth are our core values. The right candidate will have the opportunity to work with experienced professionals and be part of a dynamic and innovative team. Join us on our mission to create value for our clients and become a trusted partner in the global financial market. 

Key Responsibilities:

• Manage the end-to-end payroll process, including processing payroll, ensuring accuracy, and addressing any discrepancies.
• Administer employee benefits programs, including health insurance, retirement plans, and other employee perks.
• Maintain and update the HRIS system to ensure accurate employee records and data integrity.
• Assist with recruitment and onboarding processes, including posting job vacancies, scheduling interviews, and conducting new hire orientations.
• Ensure compliance with all federal, state, and local employment laws and regulations.
• Provide HR support to employees regarding inquiries, issues, and concerns.
• Assist in the development and implementation of HR policies and procedures.
• Collaborate with cross-functional teams to support HR initiatives and projects.

• Bachelor's degree in Human Resources, Business Administration, or related field.
• 5 - 6 years of experience in HR operations or related role.
• Proficiency in HRIS systems and payroll software (e.g., ADP, Workday, etc.).
• Strong understanding of HR laws, regulations, and best practices.
• Excellent communication and interpersonal skills.
• Fluent in Mandarin and English to communicate with Chinese counterparts.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Detail-oriented with strong organizational and time management skills.
• Ability to work independently and collaboratively in a team environment.
• HR certification (e.g., SHRM-CP, PHR) is a plus.
• Able to start immediately is preferred!

A leading firm within the Semi-conductor industry is looking for an experienced Tax Accountant ! You will be at the forefront of shaping our tax strategy! Work closely with top professionals, driving collaboration across departments to ensure compliance with global tax regulations.

• Report directly to the Group Tax Manager and actively contribute to the Group tax function, fostering collaboration with accounting and tax team members across the organization.
• Ensure compliance with statutory tax requirements by preparing necessary tax returns and computations.
• Manage tax queries, audits, disputes, and resolutions with relevant tax authorities for both Singapore and overseas locations.
• Prepare and review quarterly GST filings and respond to ad-hoc GST inquiries.
• Coordinate and/or prepare the Group’s transfer pricing documentation to ensure compliance with applicable tax regulations.
• Monitor taxes, withholding tax, and manage tax audits effectively.
• Assist in periodic tax reporting and the preparation of tax provisions.
• Support tax-related activities for M&A and strategic projects, including due diligence and post-transaction integration.
• Undertake ad-hoc duties as assigned by the team

• Bachelor's degree in Accountancy or equivalent professional accounting qualifications.
• Minimum of 2-3 years of relevant tax experience, preferably gained from public accounting firms and/or commercial entities, with a focus on taxation.
• Proficiency in local tax laws.
• Strong communication and interpersonal skills.

*Kindly note that only shortlisted candidates will be notified.

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV or email to [email protected]

CEI Registration Number: R1985071

EA License Number: 21C0661

Company Registration Number: 201127615M

EBC Financial Group – a global financial services provider headquartered in the dynamic city of London, we specialize in global financial investment, asset management and financial consulting. Our team consists of seasoned professionals and young talents who bring diverse perspectives and exceptional skills to the table. Since our establishment in 2020, our company has experienced rapid growth. We currently operate in major financial hubs worldwide, including Cyprus, Sydney, Singapore, Kuala Lumpur, Hong Kong, Tokyo, Bangkok and more. At EBC, integrity, respect, and youth are our core values. The right candidate will have the opportunity to work with experienced professionals and be part of a dynamic and innovative team. Join us on our mission to create value for our clients and become a trusted partner in the global financial market. 

Position Overview:

We are seeking an experienced and dynamic HR Manager with expertise in payroll to lead our HR department. The HR Manager will be responsible for overseeing all aspects of human resources management, including payroll processing, employee relations, talent acquisition, performance management, and compliance. The ideal candidate will have a strong background in HR best practices, payroll administration, and leadership skills to drive HR initiatives and support organizational goals.

Key Responsibilities:

• Oversee the payroll process, including accurate and timely processing of payroll, tax withholdings, and deductions.
• Ensure compliance with federal, state, and local payroll and tax regulations.
• Administer employee benefits programs, including health insurance, retirement plans, and other employee perks.
• Manage employee relations issues, including conflict resolution, disciplinary actions, and terminations.
• Lead recruitment efforts, including sourcing candidates, conducting interviews, and making hiring decisions.
• Develop and implement HR policies and procedures to maintain compliance and enhance employee experience.
• Provide guidance and support to managers and employees on HR-related matters.
• Maintain HRIS system and ensure data accuracy and integrity.
• Prepare and analyze HR metrics and reports to identify trends and areas for improvement.
• Stay updated on changes in employment laws and regulations and ensure company compliance.

• Bachelor's degree in Human Resources, Business Administration, or related field.
• 6-8 years of experience in HR management, with a focus on payroll administration.
• Strong understanding of payroll laws, regulations, and best practices.
• Experience with payroll software and HRIS systems (e.g., ADP, Workday, etc.).
• Excellent leadership and communication skills.
• Ability to handle confidential information with discretion.
• Detail-oriented with strong analytical and problem-solving skills.
• SHRM-CP, PHR, or other HR certification preferred.

As  Manager, Issuer Relationships at Checkout.com, you will be responsible for leading Checkout.com’s Issuer Relationship engagements in Asia Pacific region. Working closely with Global Head, Issuer Relationships , you will establish a network of strategic issuing banks,  build partnerships with Issuers to raise, investigate and resolve soft declines and other payments performance discrepancies , and unearth card authorisation optimisation opportunities for merchants. In addition, you will engage with external stakeholders across forums and thought leadership venues to develop and strengthen existing and prospective merchants’ and partners’ awareness of Checkout.com’s capabilities and focus on payment optimisation to drive more business growth for its customers.

You will be experienced and expert in the processes of authentication, issuer risk and fraud management.  You can speak with authority and conviction on best practices used by issuers and card schemes throughout their customer lifecycles, You will provide insights on Checkout.com’s approach to tackle declines, share learnings on authorisation improvement opportunities and minimising fraud to commercial and payment performance stakeholders consistently and precisely.

You will be a passionate advocate for Checkout.com’s merchant-centric approach, by taking the lead in engaging issuers and merchants, developing and refining the communication and messaging, to strengthen Checkout.com’s position as a leader in comprehensive data-driven payment solutions.  

To help accomplish your responsibilities, you will work with the Financial Partnerships, Payment Performance, Data Analytics and Commercial teams, to ensure a well-rounded view of payments performance and to develop a deep understanding of Checkout.com’s approach.  You will be familiar with Checkout.com’s wide suite of data analytics tools and will showcase case studies for external audiences that quantify and convey the impact on revenue, consumer satisfaction, and ultimately loyalty, achievable through a performance-oriented approach.  

The ideal candidate must be experienced and well respected, with an affinity for problem solving, eager to ensure that our ability to improve our authorisation rates keeps up with, and supports, our customer growth and our ambitions.  This is an external facing role, supporting one of the key competitive capabilities of Checkout.com, and will require the ability to engage with Issuers at all levels.

You will join an ambitious team of partnerships professionals, data scientists and engineers who are working to significantly move the needle within an area that has high strategic importance to Checkout.com.