Company Overview:

Traveloka is a leading technology company that provides a one-stop travel and lifestyle platform for customers in Southeast Asia. Our platform offers a wide range of travel-related services, including flight and hotel bookings, activities, attractions, and more. With a mission to empower travelers with seamless experiences, we're committed to pushing the boundaries of technology and innovation in the travel industry.

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description

● Manage high-impact projects and initiatives.

● Support the CEO in enhancing organizational efficiency and prioritizing key tasks.

● Assist group leaders in navigating challenges and mitigating risks.

● Serve as a strategic partner to the CEO and an advisor to department heads.

● Participate in critical leadership meetings, providing insights on performance and issues, then communicate key information to departmental leaders. Collaborate with department heads to ensure action items are completed.

● Define and track operational metrics across departments, reporting these to the leadership team.

● Handle day-to-day tasks that require additional capacity, including coordinating projects with department leaders and managing business administration responsibilities.

● Assess the risks, costs, and efforts associated with new initiatives or special projects, then oversee and guide these endeavors to completion.

Requirements

● Minimum of 5-10 years of experience in a similar role, with a background in project management, business administration, or executive support.

● Bachelor’s degree in Business Administration, Management, or any other field. A Master’s degree is a plus.

● Proven ability to manage high-priority projects, with strong organizational skills and attention to detail.

● Strong analytical skills, with the ability to evaluate risks, costs, and benefits of initiatives.

● Ability to think critically and provide strategic insights to the CEO and other senior leaders.

● Strong problem-solving abilities, with experience in navigating uncertainty and mitigating risks in a dynamic environment.

● A collaborative mindset, with the ability to work effectively across different teams

● Ability to adapt to changing priorities and manage multiple tasks simultaneously.

● Comfortable working in a fast-paced environment and handling day-to-day tasks that require quick decision-making

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

a) Recruit, interview, hire and train bar staff

b) Interact with customers to develop loyalty and handle customer concerns

c) Ensure all licenses are current including health, safety and liquor

d) Ensure staff is following all food control and safety regulations

e) Create employee schedules based on expected customer numbers

f) Ensure bars are profitable by analyzing liquor costs versus sales

g) Work with liquor vendors to develop new productions or promotions for the bar

h) Set and maintain standards for safe food handling, cleanliness and safety

i) Negotiate with vendors, order supplies, manage inventories and budgets

Position: Senior Manager, Communications

You will collaborate with the industry leaders, stakeholders to drive innovation and growth in the vibrant digital economy.

• Lead the research, development and deployment of advanced communication technologies, including next-gen Cellular Network, IoT and next-gen networking solutions.
• Establish and maintain strategic partnerships with industry leaders, academic institutions, and other stakeholders to drive innovation and growth
• Work closely with customers to understand their needs and provide tailored solutions that meet their requirements
• Ensure all communication technologies and solutions comply with industry standards and regulatory requirements.

Requirements

• Strong knowledge in Cellular Network, IoT and next-gen networking solutions (including network waveform and management).
• Deep understanding of Telecommunicaiton/ Communication protocols, waveform design and experience with Software Defined Radio platforms.
• Good knowledge of IMDA Regulations, Guidelines and Act.
• Having good contacts in the Telecommunication industries/ IMDA.
• Strong leadership and Relationship building skills.
• 10 years of experience in the Telecommunication/ Communications industry.

We respect your privacy and all communication will be treated with confidentiality.

Please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Key Responsibilities:

• Leads and directs concurrent standard or complex projects and in the case of program management, ensure the management of multiple related projects directed towards a common objective.
• Engages with stakeholders to deliver projects from original concept through final implementation.
• Ensures client satisfaction and manage escalations, acting as a single point of contact to the client.
• Ensures that the project/program delivers an as-sold solution, remains within the baselined budget and is delivered on time whilst maintaining quality criteria and client satisfaction.
• Manages the delivery of the project/program, including rigorous scope control and change management.
• Ensures client satisfaction and manage escalations, acting as a single point of contact to the client
• Documentation and management of risks and issues.
• Ensures clear and concise communications to all stakeholders.
• Provides pre-sales support by working with sales teams to scope and cost a project or program solution which includes the completion of a proposal. This may include Client presentations of our delivery approach as part of a tender process.
• Identifies opportunities and influences the sale by conducting a business conversation with the client positioning organization's consulting and technical services offerings.
• Coordinates activities of the project teams through task delegation, resource assignment and program management.
• Performs any other related task as required.

Knowledge and Attributes:

• Advanced project management skills, including the ability to plan, organize, and execute projects from initiation to completion.
• Ability to establish strong relationships with internal stakeholders and external clients.
• Ability to manage customer satisfaction, commitment, and expectations to high service levels and manage escalations adequately.
• Excellent written and verbal communication skills.
• Excellent team-building skills and ability to work in high-pressure environments.
• Advanced ability to manage urgent and complex tasks simultaneously.
• Advanced business acumen and commercial skills.
• Passionate, strong initiative, self-driven with a commitment to succeed.
• Advanced influencing ability whilst taking a collaborative approach.
• Decisive with good attention to detail ability.
• Advanced ability to promote project services to both internal stakeholders and external clients.
• Excellent competency in project change management.
• Extended knowledge of the industry, domain, or technology related to the client's project.
• Advanced problem-solving and analytical skills to identify and address issues that may arise during project implementation.

Academic Qualifications and Certifications:

• Bachelor's degree or equivalent in business and / or project management or related field.
• Relevant project management certifications preferably PMP required.
• ITIL certification is beneficial.

Required Experience:

• Advanced demonstrated project/program management experience preferably in a multinational Professional Services environment.
• Advanced client engagement experience.
• Advanced demonstrated understanding of the project/program life cycle.
• Advanced demonstrated competency in project/program change management.
• Advanced proven experience managing expectations when balancing alternatives against business and financial constraints.

Location: AMK

Job Responsibilities:

• Involve in the development and execution of the strategic vision for the Future Communications business, aligned with the company’s overall goals and objectives.
• Lead the research, development and deployment of advanced communication technologies, including next-gen Cellular Network, IoT and next-gen networking solutions (including network waveform and management)
• Conduct market research and analysis to identify emerging trends, opportunities, and competitive threats in the communications industry
• Collaborate and maintain strategic partnerships with industry leaders, academic institutions, and other stakeholders to drive innovation and growth
• Work closely with customers to understand their needs and provide solutions that meet their needs
• Ensure all communication technologies and solutions comply with industry standards and regulations.
• Mentor and manage a high-performing team of product line managers

Requirements

• 10 years of experience in the communications industry
• Strong leadership and team management skills, with a track record of leading successful projects and teams
• Strong understanding of communication protocols, waveform design and experience with Software Defined Radio platforms
• Experience in developing and executing strategic plans

To Apply or find out more information on this role, please email us or send in your updated resume to: [email protected]

Shelly Tan Bee Leng (Reg. No. R2199458)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

We are a well-established asset management boutique firm that focuses in hedge fund business and wealth management solutions. We are currently looking for a Senior Operations Manager to join our fund operations.:

• Assist in managing and reviewing relationships with the firm’s service providers – custodian, brokers, fund administrator, etc.
• Daily trade processing and reconciliation, follow up on settlement issues, primarily in equities-Coverage role
• Corporate actions
• Involve in automation of end-to-end trade lifecycle such as allocation, trade matching, confirmations, settlements and reconciliation
• Cash flow management, prepare payment instructions to fund and firm vendors.
• Fund accounting (equalization), review daily, weekly and monthly NAV reports
• Assist in fund and firm audits
• Assist in reviewing agreements, legal documents, other documents, etc.
• Risk management, compliance & regulatory support
• Assist in External Asset Manager business.

To succeed in this role, you should ideally possess the following:

• Degree in a relevant course (e.g. Finance, Business, Accounting or Economics)
• Preferably 6 to12 years of experience in any area of investment operations,
• Detail oriented and resourceful
• Proficient in Microsoft Excel
• Good level of proficiency in the understanding of equities and related derivative products
• Open attitude to learning
• Ability to work under tight daily deadlines

Other details:

• The remuneration offered will be based on the length and relevance of the candidate's working experience.
• Official working hours- 7am/730am to 4pm/430pm
• Hybrid work mode.
• Suitable candidates pls send your CV to [email protected].

GroupM Nexus is seeking a passionate and driven programmatic expert to join our regional Addressable Media Excellence (AME) team – the driving force behind all Nexus Media Solutions and Programmatic Practice activity in APAC.

In this exciting role, you'll be at the forefront of programmatic innovation, collaborating closely with Client Growth, Solutions Science, and the wider Programmatic Practice team to deliver exceptional results for our clients.

This isn't just another job – it's a chance to:

• Be the APAC AI expert: Empower our markets with expertise on our cutting-edge AI-powered platform (i.e. GroupM Copilot and Create) unlocking new possibilities and driving adoption.
• Elevate programmatic performance across the region: Share your knowledge and best practices to elevate programmatic strategies and campaign performance across diverse APAC markets.
• Drive strategic advancements: Collaborate with internal teams and vendors to pioneer innovative solutions, optimize campaigns, and streamline operational efficiency.
• Become a trusted voice in the industry: Develop insightful documentation and training materials, sharing your programmatic expertise and shaping best practices.
• Thrive in a collaborative environment: Partner with client growth and cross-functional teams to craft compelling narratives, build winning solutions, and ensure client success.
• Turn data into a competitive advantage: Leverage data-driven insights to inform campaign strategies, optimize targeting and creatives, and deliver exceptional results across all channels.

If you're a positive, enthusiastic, and adaptable programmatic professional eager to embrace new challenges and make a real impact, we want to hear from you!

Reporting of the role

This role reports to the Director, Programmatic Trading – AME.

3 best things about the job:

1. It’s a great work environment - You will collaborate with a group of quick witted, diverse and extremely dedicated colleagues who are all passionate about programmatic and making advertising welcome.

2. Opinions and ideas are highly encouraged, and everyone has a voice at Nexus. Ambition is expected and passion is admired. We are always open to new ways of thinking from everyone, especially those that will contribute to the overall success of Nexus.

3. It is never static. You are empowered to create your own balance and be proactive. There is always something new to learn, new challenges to overcome, and new technology to embrace everyday.

Measures of success –

In three months:

· Gain an in depth understanding of the programmatic landscape

· Undergo Nexus Induction trainings on the various Nexus platforms and tools to have a full understanding of how Nexus operates

· Certified on key platforms and technology Nexus programmatic practitioners utilise

· Up to speed with the various DSPs beta offerings and formulating test and learn initiatives with local markets

· Understand GroupM programmatic operational excellence guidelines, including campaign governance, brand-safety best practices and supply path optimization etc.

· Understand Nexus Media Solution commercial model, unique value propositions, and solution offering packages.

· Gain rapport with local markets and agency key account stakeholders.

In six months:

· Independently work on subject matter topics/ initiatives assigned to provide Trading POV and work towards milestones defined

· Build a deep familiarity with our clients’ businesses, strategies, and media-buying goals

· Work closely with regional Client Growth Team on key clients on

· Strategies for performance and efficiency

· Digital process audit guidance (where applicable)

· Provide governance on Brand Safety Adoption in markets and campaigns

· Support local markets and promote AI usage

· Continue to refine gaps/processes/tools to improve campaign performance and efficiency

· Be the subject matter expert on any technical operational questions related to new products launching from local markets

In twelve months:

· Be an integral part of the team and add value in all aspects assigned

· Be confident to hold training sessions where applicable

· Be knowledgeable to run omni channel campaigns

· Be a trusted advisor to both regional and local markets on Trading queries

· Be motivated to always Test and Learn, share and seek different optimization tactics and knowledge share with the wider trading team

Strategic Responsibilities -

AI Expertise:

• Be the APAC Copilot expert: Provide expertise, training, and support for our AI-powered platform, driving adoption and identifying new use cases.
• Champion AI innovation: Lead test-and-learn initiatives of AI offerings in the marketplace, monitor performance, draw insights and make recommendations, and stay abreast of industry trends to unlock new opportunities.

Programmatic Practice & Addressable Media Excellence:

• Elevate programmatic performance: Serve as a regional expert, providing guidance, best practices, and technical troubleshooting to assigned markets.
• Standardize programmatic execution for client success: Co-develop GroupM POVs with global taskforces to design and set GroupM programmatic standards to build a strong foundation for the client’s success.
• Governing key clients’ campaign activation: Determine the best efficient way for Digital Process Audit framework to rollout and be maintained by local markets
• Drive strategic advancements: Collaborate with internal teams and vendors to develop key clients' programmatic maturity frameworks to identity growth opportunity and improve client’s investment return.

Solutions Building

• Develop client-centric solutions: Collaborate with Client Growth and Solutions Science team to build solutions, develop compelling go to market narratives, create operational process & guidelines and ensure client satisfaction.

Cross-Channel Campaign Management & Optimization:

• Deliver exceptional campaign results: Plan, execute, and optimize impactful programmatic campaigns across all channels, exceeding client KPIs and maximizing ROI.
• Turn data into insights: Leverage data-driven insights to inform campaign strategies, optimize targeting and creatives, and continuously improve performance.

What you will need:

· 5-6 years professional experience with digital marketing agency, ad network or other digital media company

· Ability to execute programmatic campaigns with experience including DSPs/SSPs, RTB, ad exchanges, DMPs, audience targeting

· Applied knowledge of 3rd party ad serving, website tracking and associated technologies

· Experience managing digital ad campaigns, - display, video, mobile or paid search from implementation, optimisation to reporting

· Knowledge and passion for digital marketing and Machine Learning: digital display, digital branding, digital direct response, SEM, video & mobile

· Bachelors degree in any of these disciplines are welcome

o Computer Science/ Information Technology

o Statistics, business analytics, or related quantitative program

o Marketing, Mass Communications, Arts

· Result-oriented with strong communication and analytical skills

· Ability to work both independently and under supervision once objectives have been set

· Ability to work within a fast-paced and multi cultural team environment

· Good command in written and spoken English

· Proficiency in Microsoft Excel and PowerPoint

· Must be able to work in a fast-paced environment - harvest vast amounts of information, news, data, and research and distill the most important/relevant information for your agency team and their clients.

What you’ll bring:

· Your curiosity

· Your passion for media

· Self Initiative

· Adaptability

· Attention to details

· An open mind

About GroupM

GroupM leads and shapes media markets by delivering performance enhancing media products and services, powered by data and technology. Our global network agencies and businesses enable our people to work collaboratively across borders with the best in class, providing them the opportunity to accelerate their progress and development. We are not limited by teams or geographies; our scale and diverse range of clients lets us be more adventurous with our business and talent. We give our talent the space, support and tools to innovate and grow.

Discover more about GroupM at www.groupm.com
Follow @GroupMAPAC on Twitter
Follow GroupM on LinkedIn - https://www.linkedin.com/company/groupm

About Singapore

GroupM Singapore operates in one of the most dynamic and exciting environments in the world. Although it is a small domestic market, there is a vibrant media industry which is undergoing rapid evolution as digital technology reshapes the way marketing supports advertisers’ needs. Being at the crossroads of Asia means that aside from the local clients and media owners, we also have a high proportion of multi-national clients and media owners.

As the largest media investment management company in Singapore with over 41% market share (Recma) and

over 650 employees, GroupM Singapore is the premiere organisation to join and develop a career in.

GroupM APAC is committed to fostering a culture of diversity and inclusion. Our people are our strength so we respect and nurture their individual talent and potential

Job Responsibilities:

• Manages and directs staff of accountants and analysts to conduct all routine procedures and duties associated with the plant controller organization.
• Provides advice and counsel to plant operations management to ensure the optimum performance of the plant. Interprets financial data collection to influence management toward decisions consistent with company objectives.
• Set up and monitor systems of internal control consistent with direction provided by the Division controller and Manager of Tax & Treasury.
• Monitors plant credits and collections. Supervises plant cash management including collections and forecasting balances over time.
• Prepares financial projections and company status reports to divisional and corporate management as required. Coordinates discussions with Division management on financial matters.
• Identifies and implements programs that control the corporation’s financial risk, including implementation of programs established by the Division Controller and Tax & Treasury Manager.
• Develops and implements systems to control the manufacturing operation costs and maintain systems to monitor product lines and customer profitability.
• Other duties as assigned.

Job Requirements:

• Degree in Accountancy or equivalent.
• Proficient in MS office applications.
• Competent financial capabilities.
• Hands-on with strong analytical skills.
• Minimum 5 years of experience in Electronics Manufacturing industry or in a related field is preferred.

Why choose Logicalis?

As Architects of Change, Logicalis' focus is to design, support and execute clients' digital transformation by uniting their vision with their technology expertise and industry insights. The company, through its deep understanding of key IT industry drivers such as security, cloud, data management and IoT, can address customer priorities such as revenue growth and business, operational efficiency, innovation, risk and compliance, data governance and sustainability.

We strengthen our purpose: to design, support, and execute our customers' digital transformation by converging their vision with our technological expertise and knowledge of the industry. The brand refresh underpins both the evolution of Logicalis’ positioning as well as our strategic vision for growth.

Responsibilities:

• Generate Services Revenue & Profits for the company through means of account coverage in strategic sector
• Work on solutions-based selling, identification of customer pain points and aligning appropriate solutions to meet the customer's business needs
• Perform bid analysis based on solutions offered with competitor landscape to generate competitive bid for submission
• Customer visitation to explain solutions offered
• Identify key stakeholders within accounts to continue the growth extending reach to different business units within the accounts
• Candidates with lesser years of experience will be considered for the Account Manager position

Requirements:

• Preferably 5 years and above experience in IT
• Experience in tender submission process (bid review, tabulation and submission)
• Analytical and Creative Problem-Solving skills
• Team Player and Confident, Direct with Excellent communication, presentation and negotiation skills
• Strong negotiation, presentation and communication skills

Interested applicants please submit your application with your expected salary and notice period to be considered for the role.

We regret that only shortlisted candidates will be notified.

As part of any recruitment process, we collect and processes personal data relating to job applicants. We are committed to being transparent about how we collect and use that data and to meeting our data protection obligations. By applying to this post and sending us your resume, you agree to the collection, use and/or disclosure of your personal data in the manner as set out in our Data Protection Notice for Job Applicants which can be found

Logicalis is committed to protecting your privacy.

Click below to view the data protection notice.

https://ap.logicalis.com/sites/default/files/2022-10/PIMS-A7.3-01%20Attachment%20I%20DP%20Notice%20for%20Job%20Applicants_updated9sept22.pdf

Red Hat's South East Asia Technical Account Management Team is looking for an experienced, enterprise-level engineer to join us as a Senior Technical Account Manager in Singapore. In this role, you will serve as a trusted advisor who will work with our key strategic accounts to provide practical technical and architectural guidance for the Platform (RHEL) and Ansible. You will provide personalized, attentive, proactive support and mentorship to assigned strategic enterprise customers. You will establish high-value relationships with key stakeholders to understand their environment, including IT infrastructure, internal processes, and business requirements. You will share technical best practices and serve as a point of contact for any major incidents, managing customer expectations and communications leading to resolution of such incidents.

As a Senior Technical Account Manager, you will work closely with our Engineering, Products and Technologies, Product Management, and Global Support teams to debug, test, and resolve issues. You'll need to be able to work as part of a team, enjoy working hard, and be professional and dedicated to meeting and exceeding expectations and building relationships. You'll also need to have excellent collaboration skills and ability to learn new technologies quickly and use their time efficiently.

What You Will Do

• Manage and grow customer relationships by delivering attentive, relationship-based support
• Perform technical reviews and share knowledge to identify and prevent issues
• Gain an understanding of customers’ technical infrastructures and environments, hardware, and offerings
• Create customer engagement plans and keep the documentation on customer environments updated
• Support enterprise customers implementing automated and containerized cloud application platform solutions
• Perform initial or secondary investigations and respond to online and phone support requests
• Partner closely with Red Hat's engineering, product management, and technical support teams to debug, test, and resolve
• Regularly contribute to the Red Hat knowledge base and share best practices with peers and colleagues
• Participate in internal projects and initiatives and serve as a subject matter expert and mentor for specific technical or process areas
• Deliver key portfolio updates and help our customers successfully implement upgrades
• Manage customer use cases and maintain clear and concise case documentation
• Engage with Red Hat's solutions engineering teams to help develop solutions patterns based on customer engagements as well as personal experience that will guide platform adoption
• Engage with Red Hat's field teams, customers, and partners to ensure a positive cloud technology experience and a successful outcome resulting in long-term enterprise success
• Communicate how specific Red Hat’s cloud solutions and our cloud roadmap align with customer use cases
• Travel, as necessary, to visit customers and attend events within the region, following Red Hat’s COVID-19 guidelines

What You Will Bring

• 5+ years of experience working in a customer support, development, engineering, or quality assurance (QA) organization
• Ability to manage and grow existing enterprise customer relationships by delivering proactive, relationship-based support
• Outstanding written and verbal communication skills; ability to convey complex information to customers clearly and concisely
• Competent comprehension of enterprise architecture and strategic business drivers
• Ability to manage multiple issues and projects with a focus on detail
• Experience with or working knowledge of Red Hat Enterprise Linux (RHEL), Docker, Kubernetes, Ansible
• Aptitude to learn new technologies quickly, including topics like container orchestration, container registries, container build strategies, and microservices on container platforms

The Following Are Considered a Plus

• Experience with system management, cloud, or server virtualization
• Bachelor's degree in a technology-related discipline, preferably computer science or engineering
• Red Hat Certified Engineer (RHCE) certification
• Prior experience working in a technical leadership or mentorship role
• Experience with training and presentation delivery
• Expertise with enterprise cloud solutions like Platform-as-a-Service (Red Hat OpenShift), containers, Kubernetes, and IT automation
• Experience working in DevOps environments
• Software engineering background; experience with RPM-based Linux and Java technologies Experience deploying applications in cloud environments
• Experience developing containerized applications
• Good understanding of continuous integration (CI) and continuous delivery (CD) concepts

The Opportunity

The Customer Success Manager (CSM) for SEA DX Accounts is accountable for Adobe’s largest and most complex Customer Experience Cloud relationships. The mission of this team is to be relentless in ensuring customer satisfaction. To build strong partnerships, have a clear understanding of business goals and ultimately ensure our customers see value from their investment with Adobe.

The Senior CSM is responsible for bringing the best of Adobe’s unique capabilities, best practices and digital transformation experience to our customers’ business objectives. In this role, you be cultivating strong relationships across customer executives and senior level decision makers and developing a deep understanding of their unique business needs, use cases and objectives. You will be responsible for driving adoption & mapping value realized to Adobe solutions- aligning with multiple stakeholders, advising on change management, and risk mitigation with the goal of enabling customers to maximize value from their Adobe investment and achieve their business objectives.

As a Senior Customer Success Manager for Thailand DX Accounts you will drive a robust Customer Success charter across your accounts which includes:

• Accountability for customer’s overall success with Adobe: adoption growth of Adobe platform, long term customer health, and Value Realized with the platform whilst maintaining a long term partnership.
• Driving mutual understanding of Adobe’s unique and groundbreaking “experience business” capabilities and promote how those capabilities create long-term value for the customer across various customer business units & organizations
• Improving solution adoption by providing insights on standard methodologies, solution usage maturity, benchmarking, and identifying and resolving obstacles.
• Maintaining regular and appropriate communication and governance with both internal and external executive teams to ensure alignment and visibility, inclusive of regular business reviews
• Identifying customer risk and collaborating with the extended Adobe team to develop and complete "get well" plans.
• Encouraging customer advocacy and improving innovation by incorporating standard methodologies and improving processes in the Adobe ecosystem.
• Orchestrating the breadth of Adobe resources to delight the customer in their experience (Delivery/Consulting, Renewals, Adobe Experts, Customer Care, Customer Success Managers, Product Teams, etc.)

The Customer Success Manager should excel in:

Customer Leadership

• Proactively assess the interactions with our top customers (product performance, depth and breadth of usage, support experience) and ensure the feedback is gathered and conveyed internally to enable ongoing improvement of Adobe products and services.
• Develop positive relationships with our key collaborators to ensure alignment with executives and provide valuable insights to support the team in developing and implementing improvement strategies.

Execution for Results

• Partner with sales management team to align on vertical objectives and achieve and exceed retention, growth and satisfaction targets. Ensure team is achieving CSM objectives and crafting high-quality work, including Strategic Business Reviews, Customer Success Plans, and Dashboards.

Expertise & Thought Leadership

• Drive thought leadership & grow as a leader in one of the most exciting and dynamic technology fields today.
• Promote innovative thinking and standard methodologies, both within the company and in the industry, regarding business transformation.

Executive Presence and Influence

• Engage broadly across the Customer and Adobe organizations from management through to C-Level/Influencer as required

Scale & Continuous Improvement

• Deliver innovative, repeatable, measurable Customer Success programs.
• Implement a process for continuous improvement, driven by user and customer insights, feedback, and industry research.

What you need to succeed:

• Bachelors Degree or equivalent required and a Masters Degree is a plus
• 9+ years of experience in customer success, relationship management or management consulting organization with demonstrated, quantifiable experience delivering on significant business value
• Strong executive presence, including ability to effectively partner with and influence client executives and be a credible and effective C-level advisor
• Creative problem-solving skills, including the ability to understand the impact and intersection of people, process and technical changes and to articulate high-level solutions to address business problems
• Proven organizational, prioritization skills and an ability to work in a highly matrixed environment
• Outstanding executive-level interpersonal and written communication skills, with the ability to effectively navigate difficult conversations and mediate to healthy outcomes
• Strong familiarity with Adobe products, capabilities, and efficient use cases.
• High degree of intellectual curiosity and ability absorb new concepts quickly
• High level of energy and personal drive
• Willingness to travel up to 25% of the time
• Experience managing large enterprise accounts over a minimum of $500k USD annually within Financial Services, Telco’s, Airlines in SEA market. Also have handled over 5 accounts simultaneously.
• Lead multi product solution adoption strategy & value realization of a Martech platform.
• Fluency in Thai is essential to communicate with Thai-speaking clients/customers/partners

Job Description

• Plan, develop and manage bancassurance business portfolio with Bank partner(s).
• Identify and develop retail distribution opportunities with Bank partner(s).
• Develop and deliver digital initiatives and innovations to improve customer experience and to support the growth of consumer segments business.
• Ensures business handled is in line with the Company's underwriting guidelines and service standards.
• Ensure compliance with all laws, regulatory provisions and Company policies as are relevant to the role.

Qualifications

• Tertiary qualification and/or professional insurance qualifications
• Certificate in General Insurance (BCP/PGI) and Cert HI

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Essential Functions

• Take every opportunity to amaze the guests.
• Ensure all guests are being treated in an efficient and courteous manner and that all standards are being followed.
• Handle complaints.
• Assists Front Office Manager & Hotel Manager with hiring, training, and direction of new department associates.
• Supervise and manage employees; manage all day-to-day operations; provide feedback, understands employee positions well enough to perform duties in employees’ absence.
• Utilize interpersonal and communication skills to lead, influence and encourage others
• Ensure all front office quality standards are complied with and that policies and procedures are consistently applied.
• Work in conjunction with accounting to maintain and minimize levels of accounts receivables.
• Coordinate activities with other hotel departments.
• Assist in the daily maintenance of room inventory status to achieve optimal levels of revenue while maintaining high levels of guest satisfaction.
• Ensure the timely completion of performance appraisals.
• Function in place of the Front Office Manager in his/her absence.
• Be knowledgeable of policies regarding emergency procedures and security concerns.
• Assist with any additional if required and as assigned by the Front Office Manager or Hotel Manager

Teamwork Skills:

• Be an enthusiastic, helpful and positive member of the team.
• Be professional, responsible and mature in conduct and behavior.
• Be understanding of, encouraging to and friendly with all co-workers.
• Be self-motivated and use time wisely.
• Maintain open line of communication with each department.
• Communicate pertinent information.
• Respond positively to new ideas.
• Openly accept critical/developmental feedback.
• Report to work on time.
• Give adequate notice if going to miss work.
• Be available to work a flexible schedule to include weekends and holidays.
• Maintain effective communication through the use of meetings, log books and bulletins.
• Be available to help other departments in emergency situations.
• Perform other assignments as directed by the General Manger.
• Adhere to all work rules, procedures and policies established by the company including, but not limited to those contained in the associate handbook.

Specific Job Knowledge, Skills and Abilities

The individual must possess the following knowledge, skills and abilities:

• Must be able to speak, read, write and understand English.
• Requires good communication skills, both verbal and written.
• Most tasks are performed in a team environment with the employee acting as a team leader.
• Must possess basic computational ability.
• Must possess basic computer skills.
• Extensive knowledge of the hotel, its services and facilities.

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.

As a Sr. Technical Account Manager you will provide consultative architectural and operational guidance delivered to help customers achieve the greatest value from AWS.

As we continue to rapidly expand in Singapore, you’ll have plenty of opportunities to develop your technical, consulting and leadership skills. You’ll work with talented cloud technologists whilst expanding your knowledge of AWS products. You’ll also have the chance to receive mentorship and gain AWS certifications.

Key job responsibilities
• You’ll build solutions, provide technical guidance and advocate for the customer
• Ensure AWS environments remain operationally healthy whilst reducing cost and complexity
• Develop trusting relationships with customers, understanding their business needs and technical challenges
• Using your technical acumen and customer obsession, you’ll drive technical discussions regarding incidents, trade-offs, and risk management
• Consult with a range of partners from developers through to C-suite executives
• Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers
• With a bias for action, you'll proactively find opportunities for customers to gain additional value from AWS
• Provide detailed reviews of service disruptions, metrics, detailed prelaunch planning
• Being part of a wider Enterprise Support team you’ll provide post-sales, consultative expertise
• Solve a variety of problems across different customers as they migrate their workloads to the cloud
• Uplift customer capabilities by running workshops, brown bag sessions, etc.

A day in the life
As a trusted advisor you’ll have a direct impact in helping our customers gain the most value from cloud technology. You’ll craft and execute strategies to drive our customers’ adoption and use of AWS services.

Our Technical Account Managers partner with some of the most iconic businesses in the country. These range from rising startups building their business from scratch through to large enterprises going through significant transformation. You’ll provide advice on architecture, support strategy, project, and launch planning as well as ongoing operational issues. Watch a short video about life as a Technical Account Manager team here https://www.youtube.com/watch?v=EBA_8o0F9D0

About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the clo

CloudGo is a consulting company that solves business problems by delivering digital workflows that matter. We are one of ServiceNow’s largest and fastest-growing Elite services partners, and due to our rapid growth, we need a Senior Program Manager

The Program Manager plays a critical part in CloudGo’s professional services, by managing our project management office (PMO) and the governance and oversight of the program of work we have on to ensure successful delivery of projects for both CloudGo and our customers and ensure an upward trajectory of success and growth. As the lead of the PMO this role is responsible for ensuring that we have the necessary processes and ways of work in place to meet the strategies and goals of CloudGo. This role will also lead and manage the project managers ensuring individual growth and development, and as we grow and mature ensure the project management team is structurally set up for success.

You will have a passion for overseeing and delivering successful projects and implementations that give a high level of customer satisfaction and helping businesses be successful through the use of ServiceNow; be self-motivated, building trust, creating high performing teams, managing risk, and overseeing the delivery of exceptional projects to multiple customers while ensuring individual project budgets are well managed. You will know how to form long lasting trusted relationships with executive level stakeholders gaining their endorsement for high quality delivery on time and to the highest quality, be the the primary customer contact for services, handling issues and escalating as appropriate. You will have excellent verbal and written communication skills and demonstrated abilities in building and motivating high performing successful project teams. Customer satisfaction is key to CloudGo’s success, there will be at times where you will need to deliver more to maintain our excellent customer satisfaction rating.

We Hire for Culture First:

Our people are global go-getters, we look to the long term, we solve for the customer, and we value open, honest, early communication. We believe we don’t exist without exceptional people, so we respect and value them. We pay fair base and at-risk components based on experience and the market.

Other companies give you a job. We give you opportunity.

CloudGo is focused on building a people-focused organization with a long-term culture of excellence. We work hard, we have fun, we innovate and grow talent.

Key Responsibilities

· Accountable for the oversight and governance of all projects being delivered including overseeing budget and risk management.

· Facilitating key stakeholder meetings including regular steering committees with internal and customer teams, reporting on progress, issues, risks and contributing to issue resolution

· Manages stakeholder expectations, maintaining focus on overall governance deliverables agreeing and applying contractual terms of projects with the project managers

· Understands and engages expertise of others alongside own

· Leading and managing the Project Management team providing mentoring and support to the Project Managers including performance and salary reviews, interviewing and hiring of new staff etc

· Developing and maintaining strong customer relationships with key stakeholders including executive sponsor, program managers, business process owners and enterprise architects

· Managing projects individually or collaboratively with a project manager where required

· Accountable for projects to be delivering successful outcomes, ensuring excellent reputation for delivery and securing customer satisfaction ratings of 5 out of 5

· Monitors and measures customer satisfaction

· Excellent ability to influence key decision makers while also being the voice of the customer

· Develop relationships with key people to ensure they have a great experience with ServiceNow and CloudGo - involving others as needed.

· Understand the progress and status of each project through regular communications and provide regular internal reporting and feedback

· Manage any escalations from Project Managers

· Applies knowledge, tools and technical expertise to create value, ensuring it is tailored to the specific needs of the customer

· Competent use of project planning, tools, milestones appropriate for the size and scale of the project

· Demonstrate the ability to assess, form and allocate work streams, managing own time and that of others to meet deadlines

· Operates competently in all areas of program and projject management and delivery

· Manages ‘high risk’ projects

· Through governance and working with the project managers, Identifies, quantifies and manages issues impacting on delivery of projects

· Collaborate with sales, resourcing and project development teams

· Enhance & increase ServiceNow knowledge by practicing continuous learning, training and certifications utilising CloudGo’s ServiceNow training platform and other training platforms

· Working with our process owners to identify opportunities for improvement

· Shares knowledge and experiences with others

· Keeping abreast of new platform features and capabilities

· Identifying opportunities and influence customers to adopt CloudGo services

Basic requirements

· Excellent ability to engage effectively with all levels of customer and internal teams

· Have excellent communication and writing skills, and a great team attitude.

· Love optimisation and continuous improvement, be a problem solver, curious to understand the why

· Detail oriented

· Be empathetic, collaborative and have technical aptitude

· Applies techniques to achieve influence, impact and achieve specific outcomes

· Provides thoughts and ideas in a clear style using effective verbal and nonverbal communication techniques in formal and informal situations

· Present ideas convincingly to achieve specific outcomes

· Demonstrates skills in building consensus and resolving conflict

· Produces clear customer and internal reports selecting most appropriate style for audience

· Seeks support from peers where appropriate

· Embracing different cultural perspectives, thought diversity and cultivating workplace equality

· Championing processes and continual improvement of our ways of working

· 10+ years experience and evidence showing skills and ability in program management

· Basic ServiceNow knowledge

· Creative thinking and the ability to think outside the box

· Loving what you do

Professional qualifications and education requirements

The following is preferred but not a pre-requisite for this position

· ServiceNow Administration PPM Fundamentals

· Scrum Master Certification

· Project Management Certification eg Prince2, PMP, CPM

· ITIL Foundations

· Training in Building Relationships, Influencing and Negotiation

· ITIL Foundations

Please click on the link below if you are looking for a role but would require us to sponsor your visa.

Link: CloudGo - Senior Project Manager / Scrum Master in Singapore (cloudgoservices.com)

a) Recruit, interview, hire and train bar staff

b) Interact with customers to develop loyalty and handle customer concerns

c) Ensure all licenses are current including health, safety and liquor

d) Ensure staff is following all food control and safety regulations

e) Create employee schedules based on expected customer numbers

f) Ensure bars are profitable by analyzing liquor costs versus sales

g) Work with liquor vendors to develop new productions or promotions for the bar

h) Set and maintain standards for safe food handling, cleanliness and safety

i) Negotiate with vendors, order supplies, manage inventories and budgets

About Centre for Fathering:

Centre for Fathering (CFF) is a non-profit organization founded in 2000 to promote active and involved Fathering and address issues caused by fatherlessness in Singapore. The organization aims to turn the hearts of fathers and children towards each other by inspiring fathers to be better role models and strengthen families. We equip men to be the fathers their children need.

CFF runs the DADs for Life and MUMs for Life movements and the National Initiatives includes, but not limited to: Back To School With Dad, Celebrating Fathers, Eat with your Family Day, Great Companies for Dads Awards and Mum’s Day Out.

https://fathers.com.sg/visionmission/

What we offer you:

• Opportunity to work in a family-centric cultured environment.
• Hybrid work model arrangement
• We encourage employees to put family first and Flexible Work Arrangement (FWA) is a given.

Position & Reports To

Senior Manager / Director, Fundraising

Reports to CEO and Board on fundraising performance, trends, and long-term outlook

Job Overview

The Senior Manager/Director, Fundraising will be responsible for leading all fundraising strategies and activities for Centre for Fathering: DADs for Life and MUMs for Life.

This includes developing and executing an innovative, multi-channel fundraising plan to cultivate new donors and revenue streams, while stewarding and retaining existing supporters.

The person will oversee fundraising from individual donors, corporations, foundations, and other sources.

This is a senior leadership role that will build and manage a high-performing fundraising team.

Responsibilities and Duties

1. Develop and implement a comprehensive fundraising strategy to significantly increase revenue from diverse sources including individual donors, corporations, foundations, government grants, fundraising events, etc.
2. Build and maintain a robust pipeline of donor prospects through networking, research, and outreach
3. Responsible for all fundraising campaigns, appeals, events, grant proposals, corporate partnerships, and crowd-funding initiatives
4. Build a team of fundraising professionals that are passionate about of cause and mission on fathering
5. Set ambitious yet achievable financial goals and associated activity metrics for fundraising streams
6. Leverage data, analytics, and industry best practices to optimize fundraising efforts and donor communications
7. Ensure fundraising activities comply with all relevant laws, ethical guidelines, and organisational policies
8. Collaborate with marketing/communications to develop compelling cases for support and fundraising materials
9. Provide leadership and represent the organisation to potential and existing donors and partners

Qualifications and experiences

• Bachelor's degree required, advanced degree preferred
• > 10+ years of progressive fundraising experience across multiple channels and donor types
• Proven ability to design and execute successful multi-million dollar fundraising campaigns
• Track record of cultivating and soliciting major donations from corporations, and foundations
• Experience managing and motivating fundraising teams to meet and exceed goals
• Superior communication skills and ability to passionately convey the organization's mission
• Strong data analysis, strategic planning, budgeting and financial management capabilities
• Diplomacy and exceptional relationship-building talent with internal and external stakeholders
• Knowledge of fundraising legal compliance, ethical standards, and best practices
• Creative, entrepreneurial, and results-oriented mindset

Renumeration

Renumeration will commensurate with qualification and experience, in alignment with the NCSS Salary Guidelines

Senior Network Engineer / Senior Network Consultant

Our Esteemed and Reputable Client is looking for a Senior Network Engineer / Senior Network Consultant.

Requirements:

• Proficient in handling Network Infrastructure.

• Good in Network LAN, WAN administration and configuration.

• Proficient in LAN/WAN Systems, Routers, Switches, Firewalls, Servers, Storage, Backup, Operating Systems and applications.

• Experience in Enterprise Network Management.

• Experience in System and Network configuration and troubleshooting.

• Good in System,Windows, Server Configuration and Administration.

• Possess CISCO Certifications.

• Strong in liaising with Stakeholders, Clients and Business Users.

• Min. 5 years of Network management experience.

• Min. Diploma/ Degree in any related discipline.

• Strong communication and persuasion skills

*** Junior roles are available for candidates with less than 6 years of Network experience.

We respect your privacy and all communication will be treated with confidentiality.

Applicants who are not shortlisted may be considered for other similar positions.

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

WORKDAYS: 5 days TUESDAY to SATURDAY

Requirements:

• Possess a Diploma/Degree in related field of study (Psychology, Social Work) and have completed SDESN
• Diploma in Special Education by National Institute of Education (NIE)
• Minimum 3 years working experience with young child with neurodevelopmental and diverse needs in an early intervention setting
• Knowledge of AEPS would be an advantage
• Proficient in writing and communicating in English language
• Converse in Mandarin would be an advantage and able to speak to Mandarin speaking parents and caregivers
• Able to handle the physical demands of the role, such as lifting and carrying the students and equipment, and cleaning and maintaining equipment and facilities.
• Salary will commensturate with qualifications and experience

Responsibilities:

1. Leadership in Curriculum Development

• Design, plan, and implement individualized curriculum, lesson plans, and IEPs for all students, ensuring alignment with academic and developmental goals.
• Deliver tailored lessons while overseeing the effective execution of the curriculum by all teachers to maintain consistency in quality and approach.
• Proactively oversee curriculum mapping and differentiation, ensuring lessons meet the diverse needs of all students.

2. Programme Evaluation and Development

• Manage the enrolment and internal assessment processes for all students, ensuring timeliness and comprehensiveness.
• Utilize assessment data to inform curriculum planning and interventions, proactively aligning lesson plans with students' academic, social, and developmental goals.

3. Behavioral and Social-Emotional Interventions

• Lead the planning and implementation of social, emotional, and behavioral interventions, ensuring they are tailored to individual learning objectives.
• Provide ongoing behavioral support strategies and guidance to teachers on effectively managing student behavior.

4. Mentorship and Teacher Development

• Mentor teachers and assistant teachers in curriculum execution, lesson delivery, classroom management, and behavioral interventions.
• Lead regular in-house training sessions to enhance instructional quality and ensure the consistent application of evidence-based practices.

5. Classroom Management

• Oversee classroom management to create a supportive and engaging environment for all students.
• Proactively guide teachers on behavior documentation, reporting, and intervention strategies while monitoring overall classroom dynamics.

6. Collaboration and Transdisciplinary Approach

• Facilitate regular meetings with the Early Intervention Team, Allied Health Professionals (AHPs), parents, and external stakeholders (preschools) to coordinate interventions for all students and ensure a transdisciplinary approach.
• Organize center events, outdoor learning opportunities, and lead caregiver training sessions to empower caregivers in supporting home-based learning.

7. Operational Support

• Share responsibilities in sourcing, purchasing, and inventory management of classroom resources, ensuring a safe and conducive learning environment for all.
• Ensure adherence to safety standards, including regular health checks and incident reporting.
• Provide class coverage and additional support to teachers as needed to maintain smooth instruction and classroom dynamics.

8. Student Recordkeeping

• Maintain accurate documentation of student progress, assessments, and interventions, ensuring timely reporting to relevant stakeholders.

all hair services like cut, dying hair, doing hair treatments, selling hair products, order stocks for hair products, cashiering, handle calls from customers, train and manage Staffs, help to boost sales, handle complaints from customers. help to wash towels and fold them, open and close the cashier.

We are looking for an experienced individual who will assist our company to manage the daily sales operations and also assist in achieving company's target profit.

Duties & Responsibilities:

• Oversee daily restaurant sales operations
• Responsible in promoting and marketing the business
• Assessing and improving profitability
• Helps in supervising the day to day activities of associates and helps in assigning responsibilities for specific work
• Responsible in managing staffs and other financial tasks including budgeting and invetories
• Other duties that may assign to him/her

- Bachelor Level

- A good communication skill

- Long Period of experience in F&B field

- Can handle pressure

- conduct daily briefings to company staff

- arrange for monthly events

- in charge of roster deployment for staff

- rapport with existing and walk in customers

- provide the profit and loss report

- conduct trainings to in house staff

- ordering and purchasing of shop necessities

- sourcing for new artistes

Operational Management

1. Planning and Supervision:Oversee daily operations in restaurants, bars, catering, and other F&B outlets.
   Coordinate with kitchen staff, service teams, and suppliers to ensure smooth operations.
   
2. Quality Control:Ensure food and beverage quality meets the organization's standards.
   Address customer feedback and resolve complaints promptly.
   
3. Health and Safety Compliance:Enforce food safety standards and compliance with local health regulations.
   Conduct regular inspections and audits to maintain hygiene standards.
   
4. Inventory Management:Monitor stock levels for food, beverages, and supplies.
   Manage procurement processes and supplier relationships to maintain quality and cost-effectiveness.
   

Financial and Strategic Management

1. Budgeting and Cost Control:Prepare and manage F&B budgets.
   Analyze profit and loss reports, controlling costs to meet financial targets.
   
2. Pricing and Menu Development:Collaborate with chefs and marketing teams to develop menus that attract customers and maximize revenue.
   Establish competitive pricing strategies for food and beverage offerings.
   
3. Sales and Promotions:Develop and implement strategies to increase F&B revenue.
   Coordinate promotional events, themed nights, or special offers.
   

Team Leadership

1. Staff Management:Recruit, train, and supervise F&B staff, ensuring they provide exceptional service.
   Set performance goals and conduct regular evaluations.
   
2. Scheduling and Coordination:Create staff schedules to ensure optimal service coverage.
   Address workforce issues such as absenteeism or performance concerns.
   
3. Employee Engagement:Foster a positive work environment to enhance team morale and reduce turnover.
   

Roles & Responsibilities

Restaurant Captains will be hired to provide the core service of the restaurant’s product. These individuals are responsible for delivering the guests’ experience on a day-to-day basis.

DUTIES & RESPONSIBILITIES

Duties

1. Provide friendly, excellent and professional service to all guests.

2. Responsible for handling food and beverage orders and serving guests.

3. Assist fellow Team Members to perform preparation and setting up in the restaurants for service.

4. Check that all amenities and utensils are properly stocked and inspected.

5. Assist guests on their respective requests and deliver based on their ability.

6. Possess knowledge to upsell, well-versed in all aspects of the menu.

7. Support Restaurant Manager in achieving all goals and Key Performance Objective.

Responsibilities:

1. Ability to upsell, promote and ensure that the guest is enjoying their dining experience.

2. Ability to charm guests with his/her knowledge of the food & beverage products in a friendly and approachable manner.

3. Ability to explain the food menu in terms of preparation methods, ingredients used, portion size and presentation.

4. General knowledge about food allergies, dietary restriction, common brand of beverages to ensure smooth recommendation to gusts.

5. Ability to read the different types of guests and dining clientele.

6. Ability to mold his/her service output to suit the type of clientele that he/she is serving at the table.

7. Maintain the utmost cleanliness and hygiene standards in the restaurant.

Skills, Qualifications & Experience

1. Hardworking, motivated, serious, team player and passionate about food, beverage and service

2. Possess a well-groomed, clean and professional appearance

3. Prior exposure to leadership training programs preferred, a combination of practical experience and education will be considered as an alternative

List of duties and responsibilities of a food and beverage manager:

1. Formulating financial, catering, and marketing policies and strategies.

2. Appointing the right people for the right job.

3. Preparing a budget for the department consulting departmental heads.

4. Planning menus for various outlets in consultation with chefs and restaurant managers.

5. Designing and implementing sales promotional activities to achieve the revenue target.

6. Analyzing competitors’ strategies and their market share.

7. Liaising with government agencies.

8. Keeping the staff updated on the latest trends in the food and beverage sectors.

9. Controlling all three elements of costs- food cost, labor cost, and overheads.

10. Scheduling a training program for all the staff of the food and beverage department.

11. Ensuring the predetermined quality of dishes and services offered to guests is maintained.

12. Maintaining a very good rapport with guests.

13. Attending meetings called for by the general manager.

14. Implementing hygiene and safety standards.

15. Monitoring the performance of the departments.

16. Investment decisions on equipment procurement, expansion of food and beverage outlets, and so on.

17. Select suppliers for kitchen commodities