COMPANY DESCRIPTION

CrimsonLogic, part of the PSA Group, is a global technology company that digitalises and simplifies global trade for businesses and governments around the world through intuitive and delightful solutions.

With over 35 years of experience advancing trade facilitation, compliance, port operations, government services and logistics, we push the boundaries of technology with insightful innovation and deep domain expertise of global trade driven by customer-centricity at our core.

Having pioneered the world's first single-window trade facilitation system, we continue to drive the digital transformation of global trade in over 40 countries with sustainable, impactful solutions for a more seamlessly connected world.

RESPONSIBILITIES

• Attend and respond to incoming Calls, Emails and Call-Back requests,Live Chats (if applicable to the supported Project),
• within Service Levels and to deliver pleasant Customer Experiences• Logged all calls reported into the case management system
• Follow-up on all outstanding cases till closure
• Maintains and accurately update customer's enquiry, problem andresolution into the case management system

The following would depend on the experience of the candidate and on needbasis:

• Generates management reports
• Provides assistance and guidance to junior colleagues
• Perform other duties as assigned

• Minimum 1 year of call centre experienc
• Customer service / Soft skill
• Good communication skills (speaking and writing) ability to multi-task e.g. on the call and keying into the ticketing system at the same time. We operate on a leveraging shared model where CSOs/Agents support more than 1 project.
• Interested with policy and procedures, application/eService usage and/or transaction behaviour support in Contact Centre via phone, email, online and digital platform.
• Tech savviness candidates are preferred as we deal with usage guidance and simple troubleshooting.

Must-have skills

• Good Communication

Preferable skills

• Knowledge from Contact Centre Environment

Key Roles and Responsibilities:

• Assessment and Issuance of Letter of Guarantee (LOG) in accordance with policy contract and guidelines
• Ensure LOG are concluded within the agreed turnaround time.
• Follow up calls to the customers when necessary
• Ensure that exceptional customer services are provided
• Identify and escalate cases to supervisor where necessary and ensure closure of escalated cases
• Liaise with intermediaries, hospitals and various other parties
• Answer enquires via email and phone call
• Key in call details into the system
• Provide admin support to the team when required
• Assist and/or provide training and/or coaching when required
• Ensure that the various KPIs are met
• Undertake any other ad-hoc projects assigned by supervisor or head of department

Qualifications:

• Diploma or higher educational qualification.
• Completion of Health Insurance Certificate is preferred.
• Claims Experience of at least 1-2 years in Health Claims
• Proficient in Microsoft Office applications such as Excel, Word and Powerpoint
• Good command of both written and spoken English.
• Team Player and self-motivated
• Ability to work with tight timelines and under pressure
• Keen eye for details
• Highly organised around multiple priorities and timelines
• Good communication and people skills

Job Responsibilities

• Provide direct patient care to an assigned group of patients and assist the doctors and nursing staff during treatment and examination of patients.
• You will have the opportunities to work in Wards, High Dependency Units, Operating Theatre (OT), and Accident and Emergency (A&E).

Job Requirements:

• Possess at least a Professional Certificate/NiTEC,Nursing or equivalent
• Registered asEnrolled Nurse with the Singapore Nursing Board
• Trained in BCLS + AED or CPR + AED
• Required to work on 3 rotating shifts including weekends and public holiday

Kindly note that only shortlisted candidates will be contacted.

About the Company

Our Client is an innovator and leader in the mobility space.

Responsibilities

We’re looking for a Software Engineering Technical Lead to provide sound technical expertise in the design of backend architecture and systems to deliver impactful products to users.

• Lead backend architecture design, defining scope and optimising systems;
• Design functional flows and document critical requirements;
• Develop code and provide technical mentorship to team members;
• Resolve complex technical issues in a hands-on manner;
• Enforce best practices to ensure quality and security of code;
• Perform evaluations on existing systems to propose enhancements or mitigate risks;
• Work across functions and with internal stakeholders.

Requirements

• Degree in Computer Science or any relevant discipline;
• At least 6 to 8 years of experience in a technical role in backend development;
• Strong proficiency in multiple tech stacks;
• Hands-on experience in Agile software development;
• In-depth understanding of and experience in AWS;
• Strong problem-solving skills;
• Experience in various documentation tools;
• Good communication skills and ability to work cross-functionally.

Employment Details

• Permanent role;
• Hybrid work arrangement;
• Excellent remuneration and benefits.
• 
  

Get in touch with us

If you’d like to explore this opportunity, please reach out to Charmaine Tan (Regn No. R1102130) at [email protected] for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

Data Protection Notice: By submitting any application or resume to us, you acknowledge that you have read, understood, and agreed to our Data Protection Policy (www.fcs-careers.com/about/data-protection), and that you consent to the collection, use and/or disclosure of your personal data by us for the purposes set out in the Policy. You may withdraw consent or make an access or correction request in respect of your personal data, however, depending on the nature or scope of such request, we may not be able to continue providing services to you. For any request, enquiry, or feedback, please contact our Data Protection Officer ([email protected]).

Job Summary:
HEYSARA ACCOUNTING PTE. LTD. is looking for a highly motivated and experienced Senior Tax Executive to join our tax team in Singapore. The Senior Tax Executive will be responsible for ensuring tax compliance, providing tax advisory support, and driving tax efficiency within the organization. You will also play a key role in managing tax risks and developing strategies for local and international tax matters.

Key Responsibilities:

• Manage and oversee the preparation and filing of corporate tax returns, including income tax, GST, withholding tax, and other relevant filings in Singapore.
• Assist with corporate tax planning, tax advisory, and strategic tax initiatives to ensure tax efficiency and minimize liabilities.
• Ensure compliance with the Inland Revenue Authority of Singapore (IRAS) regulations and guidelines.
• Handle tax audits and resolve any tax-related disputes with IRAS and other tax authorities.
• Monitor and assess the impact of new tax legislation and regulatory changes in Singapore and globally.
• Provide ongoing tax support for business operations, including mergers, acquisitions, and cross-border transactions.
• Review and manage the transfer pricing documentation for intercompany transactions.
• Prepare tax provision calculations and tax-related disclosures for financial reporting.
• Advise senior management on complex tax issues and assist with tax optimization strategies.
• Work closely with external tax advisors, auditors, and legal teams to address tax matters.

Qualifications:

• Bachelor’s degree in Accounting, Finance, Taxation, or a related field (ACCA, CPA, or Master’s in Taxation preferred).
• At least 2-5 years of relevant tax experience, preferably in a corporate or public accounting environment in Singapore.
• Strong knowledge of Singapore tax laws and regulations, including corporate income tax, GST, withholding tax, and transfer pricing.
• Proficient in tax compliance software and Microsoft Office Suite.
• Strong analytical, organizational, and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to work independently and collaborate effectively with other departments and senior management.
• Strong attention to detail and ability to manage multiple projects in a fast-paced environment.

Benefits:

• Competitive salary with performance bonuses.
• Comprehensive health and dental insurance.
• 14 days annual leave and public holidays.
• Professional development and training opportunities.
• Flexible working arrangements.

The Job:

• Manage & supervise SCC with resourceful planning on scheduling, monitoring via GMSS & Pronto System, including carrying out Customers Survey to measure the service level with aim of improving SCC
• Consolidating and analysising of data; improve the work flows and maximize the productivity and efficiency of service department
• Reports generation, to track service performance, support decision-making and ensure regulatory compliance.
• Tender participation in after-sales services

The Person:

• Able to work under pressure
• Bachelor of Science in Office Administration; 2-Years Certificate in Computer Secretarial, or relevant
• 2-4 years experience in the Material Handling Industries, skilled in operations Management, understanding both internal & external needs to meet expectations
• Soft skills, able to transfer skills, expertise and knowledge to all team members

Job Description:

• Oversee and manage the hardware development process, from initial product definition through to production launch.
• Design schematics and layouts.
• Conduct system bring-up and verification.
• Debug and troubleshoot hardware issues.
• Assess and review test reports from New Product Introduction (NPI).
• Work collaboratively with cross-functional design platform teams, including Firmware, Software, Layout, Mechanical, and Thermal.
• Engage with customer representatives to conduct design reviews, evaluate test reports, and discuss design implementations.

Job Requirements:

• A Bachelor's degree or higher in Electrical Engineering, Computer Engineering, Computer Science, or a related field.
• A minimum of 3 years of relevant experience.
• Familiarity with Cadence Concept HDL and Cadence Allegro tools.
• Hands-on experience with Intel/AMD platform x86 architecture design.
• Comprehensive knowledge of PC/NB system architecture design.
• Strong skills in debugging and hardware testing.
• Excellent organizational and planning abilities.
• Proficient soldering skills.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

Kindly send your resume in MS Word format to:

[email protected]

We regret only shortlisted candidates will be notified.

By submitting any application or resume to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Chew Hong Huang

EA Personnel Reg. No.: R24124128

Position Summary

General

· Provide legal advice to senior management and cross-functional project teams in a solution-oriented and practical manner.

· Respond to legal related queries from business development and operating units as well as other functions.

· Oversee the selection, retention, management and evaluation of external legal counsels and service providers, including appropriate budget planning and control of group legal costs and expenses.

Investment & Commercial Transactions

· Support the investment team within the group on the M&A/JV activities and investments in a variety of sectors.

· Facilitate in negotiations with in-depth participation on ad-hoc projects and transactions.

· Liaising with and managing external counsel and instructing them according to business requirement in an efficient and cost-effective manner.

Dispute Resolution

· Partner with and manage external counsels in handling matters involving dispute resolution such as mediation, litigation and arbitration. In collaboration with external litigation lawyers, analyze issues, develop and implement cost effective legal strategies on complex claims and lawsuits and prepare for settlement or trial, as appropriate.

Corporate Secretarial

· Supervise and oversee group’s corporate secretarial matters (outsourced or in-house team), including without limitation the incorporation and closing of local companies, preparation of board and shareholders’ meeting minutes and/or resolutions, making necessary filings with relevant authorities such as ACRA and IRAS.

· Coordination on meeting of board of directors and shareholders upon management’s request

· Maintain proper statutory records of group companies (originals will be kept by external service provider if outsourced).

Position Requirements

• Master of laws from a reputable university.

• 3 to 5 years’ experience in the corporate legal department

• Experience in providing practical business solutions and sound legal and comprehensive advice to various business units and corporate functions, preferably in a dynamic organization.

• Good written and spoken in English and Mandarin in order to liaise with Chinese speaking associates and China HQ office

• Good relationship builder with strong interpersonal skills and working collaboratively.

• High integrity, high standard of professionalism and ethics.

• Driven and welcome new challenges

As a Senior Electrical Technician at RoviSys, you will be responsible for portions of a major project for the designing electrical control panel layouts, power systems and construction packages as well as support electrical field installation, design and implementation. You will design electrical control and power circuits that utilize voltage from 24 volts DC up to 480 volts AC as well as leading technician.

Description of work:

· Prepare and modify electrical control panel drawings, layouts and schematics.

· Create Bills of Material (BOM) and assist with selection of components.

· Assist sizing of control cabinets, customer site walk downs for electrical, power, instrumentation.

· Supervise site installation for electrical, power, instrumentation and piping.

· Mentor and lead technician.

· Travel required: Typically, 5%-20%, could increase based on project requirements.

Qualifications:

· Diploma or Advanced Diploma in Electrical/Electronics/Mechatronics/Engineering Technology, or equivalent electrical and controls background.

· At least 5 years relevant experience.

· Experiences with AutoCAD, AutoCAD Electrical and/or BIM 2500.

· Self-motivated and willing to attend education classes to supplement skillset as required.

Additional Qualifications:

· Knowledge in IEC Electrical Standards and SLD Symbols

· Knowledge in other hardware control applications eg: Rockwell, Siemens etc or panel components.

· ‘Hands on’ electrical experience or hobbies.

In an effort to complement our software development initiative, we are looking for a Senior Java Software Engineer for the design and implementation of back-end applications. It is for a financial industry player with a global presence.

Responsibilities

• Design and implement Java application with Spring boot
• Write clean, sleek, test-driven, modular, and highly reusable code and maintain configurations
• Manage deployment and product life cycle in AWS
• Automate the build, test, and deployment

Skills & Qualifications

[Mandatory]

• Deep knowledge of Java 8
• Good experience in Java Spring Boot framework
• Good understanding of RESTful web services
• Able to deploy products in AWS
• Experience in all levels of testing
• Strong and proven skills in problem-solving and writing efficient code
• Banking/financial industry software development experience

[Advantageous]

• A full stack development experience with front-end technology e.g. JavaScript, HTML/CSS
• Strong skills in TDD and a good level of understanding of the continuous integration principles
• Understanding and experience in working with the Spring framework including IOC, multithreading, batch processing, and restful services integration in Spring Framework
• Strong development skills in the AWS platform using tools such as Elasticbeanstalk, SQS, SNS, ElasticCache, RDS, Lambda Kinesis, etc.
• Understanding and experience in JPA, Hibernate, and ORM
• Hands-on experience in working with Linux-based deployment environments

Job Summary :

Provide pre-sales and post-sales support to customer on semiconductor testing. Maintain customer satisfaction so as to maintain or become the preferred tester platform

Job Responsibilities:

• Project delivery and support of Test Program/Test Library creation, conversion or consultation as required by Customer
• Provide support and consultation for Hardware and Software solutions for Customer Projects
• Post sales consulting and support including test methodology enhancements and modifications, test hardware/ software feature recommendations and audit
• Support and debug production issues like correlation, test time and yield discrepancy etc
• Delivery of application training, knowledge transfer and skill-up for Customer

Minimum Qualifications:

• Bachelor's Degree or equivalent
• Minimum 7-10 years of working experience in IC testing industry
• Good knowledge of digital/Mixed signal test methodologies
• Well versed with Java and C++, script programming, knowledge on 93000 software and debugging tools will be an added advantage
• Good experience in test program development and test floor exposures
• Strong problem solver with good technical capabilities, good communication skill, self-motivated, customer focus and result oriented
• Ability to work independently with minimum supervision

Responsibilities include leading one or more land survey teams in fieldwork, overseeing data collection, processing, and reporting, and ensuring accuracy and compliance with project requirements. Candidates must hold a diploma in Land Surveying/Geomatics, demonstrate strong leadership skills, and have relevant experience in land surveying practices, data analysis, and project coordination.

We are seeking an experienced Senior Cybersecurity Specialist to lead and strengthen our organization's cybersecurity governance, risk management, and compliance programs. The role involves developing and implementing security policies, managing risks, and ensuring compliance with industry standards and regulations.

Responsibilities:

• Develop, implement, and maintain cybersecurity governance frameworks, policies, and procedures.
• Conduct risk assessments and manage security risks across systems and processes.
• Ensure compliance with regulatory requirements (e.g., ISO 27001, NIST, GDPR, PCI DSS).
• Monitor, analyze, and respond to security incidents and threats.
• Lead audits and assessments related to cybersecurity controls and compliance.
• Collaborate with stakeholders to align security measures with business objectives.
• Provide guidance and training on cybersecurity best practices.
• Oversee third-party risk management and vendor security evaluations.

Requirements:

• Bachelor’s degree in Cybersecurity, Information Technology, or a related field.
• 5+ years of experience in cybersecurity with a focus on governance, risk, and compliance.
• Strong knowledge of regulatory and compliance frameworks (e.g., ISO 27001, NIST, GDPR).
• Proficiency in conducting risk assessments and implementing mitigation strategies.
• Experience in managing and responding to security incidents.
• Excellent communication, leadership, and analytical skills.
• Preferred certifications: CISSP, CISM, CRISC, or ISO 27001 Lead Implementer.

(EA Reg No: 20C0312)

Only shortlisted candidates will be notified

Please email a copy of your detailed resume to [email protected] for immediate processing.

Join our global team to help design, implement, improve, and operate our worldwide Internet Breakouts as well as the VPN Services for Bosch Users and partners. Ensure that the security infrastructure deployment and configurations align with industry standards, compliance requirements, and organizational security policies. Provide Level-2/Level-3 Support for our service portfolio, including shared on-call duty (remote). Collaborate closely with our Architects, Engineers, internal customers, partners, and stakeholders. Initiate, manage, and implement changes to our security infrastructure.

Responsibilities:

• Design, implement, and operate worldwide Internet Breakouts and VPN Services for Bosch Users and partners.
• Ensure security infrastructure deployments and configurations comply with industry standards, organizational policies, and compliance requirements.
• Provide Level-2 and Level-3 support for the service portfolio, including participation in shared on-call duty (remote).
• Work closely with Architects, Engineers, internal customers, partners, and stakeholders.
• Initiate, manage, and implement changes to the security infrastructure.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Strong knowledge of network technologies, TCP/IP, NAT, Routing, Web protocols, and SSL.
• Advanced knowledge in networking technologies (e.g., BGP, OSPF).
• Advanced knowledge in VPN technologies (e.g., IPSEC, SSL-VPN).
• Broad knowledge of basic network and security concepts and implementations (NAT, DNS, Firewalling, ACLs, etc.).
• Experience with major hardware and software platforms from Cisco (ASA/Firepower, IOS, IOS-XE).
• Beneficial knowledge in software-driven networking and network automation (Python, Ansible, CI/CD, GIT, Scripting, etc.).
• Experienced in troubleshooting with packet capture and related tools.
• Confident in handling both Linux and Windows systems.
• Effective communication skills to collaborate with highly capable, international, and cross-functional teams.
• Excellent problem-solving skills, attention to detail, and a proactive mindset.
• High degree of creativity, pioneering spirit, and implementation strength.
• Distinct customer and service orientation as well as consulting skills.
• Possess a confident demeanor, friendly and helpful attitude.
• Task-driven and result-oriented individual.

Additional information:

• Willingness to work in an "On-Call Duty" setup.
• Able to work beyond normal office hours.

• Provide events planning and administrative support for the Events Unit
• Assume the role of Event Lead for events
• Assist the Event Supervisor to organise and manage events with responsibilities for all administrative and logistical tasks including, where necessary, liaison with speakers and guests, flight and accommodation arrangements, vendors liaison, budget management, conducting of rehearsals and virtual test calls
• Monitor the progress of event planning and execution
• Ensure the event administrative and operational requirements are met
• Ensure compliance with policies and regulations

Requirements:

• Minimum Diploma or Degree with 5 to 8 years’ relevant experience
• Strong communication, organisational and interpersonal skills
• Proficiency in MS Office applications
• Proficiency in virtual events software is preferred

Interested candidates please send in your resume to:

Topaz Liang Huimin (CEI No. R1104500), email to: [email protected]

EA License No: 99C4599

Summary:

The Senior Network Engineer is responsible for maintaining, upgrading, and optimizing network infrastructure across offices, regional exchanges, collocation sites, and client connections. This role involves designing and deploying network and security solutions, translating business requirements into technical designs, and collaborating with central engineering teams to ensure solutions align with organizational standards. A strong focus on automation, scalability, and security is essential.

Responsibilities:

• Maintain and upgrade network infrastructure, ensuring seamless connectivity with clients, regional exchanges, and collocation sites.
• Design and deploy network and security solutions for LAN, WAN, and Data Center environments.
• Translate business requirements into scalable, secure, and stable technical designs compliant with organizational standards.
• Lead transformational projects across the APAC region.
• Optimize and automate tooling for the network infrastructure team.
• Collaborate with central engineering teams to implement technical solutions aligned with global infrastructure standards.
• Gather business requirements, document technical solutions, and oversee their implementation in collaboration with relevant teams.
• Provide technical documentation, including designs, configurations, and operational procedures.

Technical Competencies:

• Advanced knowledge of network architecture design, implementation, and support.
• Hands-on experience with deploying and managing network and security equipment, including Cisco routers, switches, and wireless infrastructure, DWDM Layer 1 systems.
• Expertise in TCP/IP, BGP, OSPF, EIGRP, IP multicast, QoS, VPC, VRF, spanning tree, Data Center setup, and Cisco ISE.
• Proficiency in network monitoring and analysis tools such as Zabbix, SolarWinds, WireShark, SevOne, and CPacket.
• Familiarity with market access networks across Asia-Pacific and experience in enhancing their performance.
• Strong knowledge of ITIL framework and its application in operational processes.
• Practical experience in project management, from initiation to closure, with proficiency in documentation and stakeholder communication.

Behavioral Competencies:

• Excellent communication skills to engage with all organizational levels and external stakeholders.
• Strong organizational skills with a focus on delivering projects on time.
• Ability to build and maintain effective team relationships.
• Self-starter with the ability to work under pressure and manage competing priorities.

Experience and Qualifications:

• 5+ years of experience in network deployment and services, with at least 2 years in the financial industry.
• Expertise in exchange connectivity and trading network infrastructure design, implementation, and support (CCIE certification is a significant advantage).
• Proven track record in handling complex IT projects using PMI methodologies.
• Client-oriented mindset with strong problem-solving and decision-making skills.
• Experience in optimizing performance and scalability of network infrastructure for high-frequency trading environments.

Responsibilities:

• Assist the project manager with on and off site meeting pertaining to the technical issues
• Responsible for submission of Architectural samples, shops drawing and other related documents to the consultants or authorities
• Coordinate and monitor work progress at site including periodical site inspection and attending meetings during course of construction of project
• Proven problem solving and achievements work progress according to the work schedule
• Site supervision and able to coordinate well with sub-contractors, RE and RTO

Requirements:

• Candidate must at least a Bachelor’s Degree, Post Graduate Diploma in Civil Engineering or equivalent
• Min 2 year relevant experience in the related field for this position
• Be able to work independently with minimum guidance
• Good team player, keen desire to learn, contribute, advance and progress with the company.

Job Description

1. Recruitment and On-boarding

• Support recruitment activities, including developing job descriptions, posting roles, screening resumes, conducting interviews, and extending job offers.
• Manage the on-boarding process to ensure a smooth integration for new hires, providing orientation and necessary documentation.
• Collaborate with HR management to refine recruitment and on-boarding processes, improving candidate and new-hire experiences.

2. Employee Relations

• Serve as a primary contact for employees, handling inquiries related to HR policies, benefits, and procedures.
• Assist in resolving employee relations issues and provide guidance on workplace concerns, promoting a positive organizational culture.
• Contribute to employee engagement initiatives by organizing activities and gathering feedback to enhance the work environment

3. Performance Management

• Support the implementation of the performance management cycle, assisting with goal setting, performance reviews, and feedback sessions.
• Work with managers to identify training and development needs for staff, facilitating access to appropriate learning resources.

4. HR Administration and Operations

• Ensure accurate record-keeping for all employee data, maintaining compliance with data protection regulations and confidentiality.
• Process HR documentation, including employment contracts, changes in employment status, and termination paperwork.
• Contribute to streamlining HR administrative processes, seeking efficiencies and improving service delivery.

5. Compliance and Policy Development

• Stay informed on employment law updates and assist in ensuring the bank’s HR practices comply with relevant regulations.
• Participate in the development and roll-out of HR policies and procedures, ensuring they are effectively communicated to employees.
• Conduct regular reviews of HR practices to ensure alignment with company policies and legal requirements.

6. Compensation, Benefits, and Payroll Processing

• Payroll Processing: Oversee the end-to-end payroll processing, ensuring accuracy, timeliness, and compliance with local tax and labor regulations.
• Administer employee benefits programs, managing enrollment, updates, and benefits-related inquiries.
• Conduct research on benefits options and assist HR management with recommendations to ensure competitive offerings.
• Provide guidance to employees on benefits-related questions, assisting with claims and enrollment processes.

7. Mentorship and Support

• Act as a mentor to junior HR officers, providing guidance and sharing best practices.
• Assist with training new HR team members, helping them understand HR procedures and systems.
• Contribute to a collaborative HR team environment, promoting knowledge sharing and professional development

Job Requirement

1. Minimum of 5-8 years of HR experience within the banking sector.

2. Strong understanding of HR processes, employment laws, and HR best practices, with a focus on recruitment, employee relations, and benefits administration.

3. Excellent communication and interpersonal skills, with the ability to engage effectively with employees and management.

4. Proactive, solution-oriented approach with a strong attention to detail.

5. Given that we are a Taiwanese bank; knowledge of mandarin is essential as the role involves preparing email correspondence and periodic reports for overseas branches and HQ in Taiwan.

6. Team-oriented with a collaborative approach and a commitment to maintaining confidentiality and discretion in handling employee information.

We’re looking for a Senior Technical Support Specialist to join our Customer Support team in Singapore.

In this role, you will…

• Solving Complex Technical Challenges: Tackle intricate technical issues and provide expert-level support for our most demanding customers.
• Building Strong Customer Relationships: Collaborate closely with customers to understand their unique needs, offer strategic advice, and deliver exceptional service.
• Driving Product Innovation: Work with cross-functional teams to identify opportunities for improvement and contribute to the development of new features.

Your day-to-day work and responsibilities include…

• Customer Support: Serve as the primary point of contact for complex technical issues, providing expert-level support via multiple channels (email, phone, chat).
• Customer Collaboration: Collaborate with customers to understand their needs, provide tailored solutions, and manage expectations.
• Technical Troubleshooting: Diagnose and resolve advanced technical problems related to our marketing analytics platform, including software configuration, data integrations, and API usage.
• Issue Resolution: Escalate critical issues to relevant teams, track their progress, and ensure timely resolution.
• Knowledge Management: Maintain and update technical documentation, including knowledge base articles and troubleshooting guides.
• Product Expertise: Stay current with product features, industry trends, and best practices to deliver effective support.
• Team Collaboration: Collaborate with cross-functional teams to share knowledge, improve processes, and enhance customer experience.

This position is for you if you have…

• 5+ years of experience in technical support, preferably in SaaS and in MarTech companies
• Strong troubleshooting skills for complex technical issues
• Proficiency in web technologies, APIs, data integrations, and data warehousing
• Basic programming or SQL knowledge
• Understanding of digital marketing concepts and data analytics concepts
• Knowledge of digital marketing platforms, such as Google Ads, HubSpot and Microsoft Advertising
• Knowledge of social media networks and social media marketing, such as Facebook Ads, LinkedIn Ads and X Ads
• Familiarity with Business Intelligence tools (e.g., Google Looker Studio, Tableau)
• Experience with CRM systems and ticketing platforms (e.g., Salesforce, Freshdesk)
• Proficiency in using spreadsheets (Google Sheets, Excel)
• Excellent communication skills, both written and verbal, and the ability to explain technical concepts clearly to non-technical users
• Customer-centric mindset with a focus on delivering exceptional support
• Ability to work independently and collaboratively in a fast-paced environment

Interview Process:

• Chat with Recruiter (30 mins)
• Hiring Team Interview (60 mins)
• Take Home Assignment
• Hiring Manager Interview (30 mins)
• C-Level Interview (30 mins)

Benefits we offer:

• Competitive compensation package, including equity
• Great work equipment, WIFI, and Phone allowance
• Health care insurance and mental health support
• Annual SGD1500 personal learning budget
• Sports and wellness allowance
• Flexible remote policy

Benefits may vary depending on location. Check out the other benefits we offer here

Hear why our team likes it here at supermetrics.com/careers/life-at-supermetrics.

Apply through this link: https://supermetrics.com/careers/jobs/4520277101?gh_jid=4520277101

Supermetrics is committed to providing a welcoming and inclusive workplace for all. We believe that a diverse workforce is a strong workforce, and we are dedicated to creating an environment where everyone feels valued and respected.

If you require any reasonable accommodations during the application or interview process, please do not hesitate to let us know. You can reach us at [email protected] All requests for accommodation will be kept confidential.

Senior Software Developer is responsible for designing, coding, testing, modifying, and implementing new or existing software products. Duties include liaising with the technical development managers, writing clean, scalable code, creating testing protocols, fixing bugs, and deploying programs.

Job Responsibilities:

• Design and develop high-volume, low-latency applications for mission-critical systems and deliver high-availability and performance
• Contributing to all phases of the development lifecycle
• Write well designed, testable, efficient code and improve the quality of the code
• Analyze business requirements, and create technical design documents that are per the company's architecture standards
• Develop the code and provide hands-on engineering expertise to the development teams
• Manage UAT User Queries & coordinate UAT Activities so that UAT can be completed timely
• Ensures that expected application performance levels are achieved
• Perform unit and system testing of application code as well as execution of implementation activities
• Record and track defects uncovered during the execution of tests and escalate the status of the issue to project management and update the teams on items of impact and participation in resolution; design retest cases/scripts/data to retest
• Review the code, enhance the system & performance
• Involves in performance enhancement analysis

Job Requirements:

• Bachelor’s Degree in Computer Science or a related field or a combination of related experience and education
• At least 5 years of proven working experience in Java development
• Expert-level programming skills in Java and Angular
• Preferably with strong knowledge of Microservices architectures, hands-on experience in developing and deploying Microservices solutions, containerization, Docker and Kubernetes
• Experience in using Java Spring Boot framework, RESTful APIs using JAX-RS, JSON, Angular, JPA/Hibernate, Bean Validation, Google GWT and experience with development in android and IOS is a plus
• Experience in the use of source code management GIT and build tools like ant, maven, Grade
• Excellent problem solving/troubleshooting skills on Java/J2EE technologies
• Strong background working with Linux/UNIX environments
• Good written and verbal communication skills

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Senior Recruitment Consultant who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Senior level positions from various sectors are available

• Convenient location (5 minute to Tanjong Pagar MRT)

• Stable Basic Salary + Attractive Incentives

• Abundant personal growth and progression opportunities

• Start-up environment, welcoming workplace culture

Job Duties:

• An integral role as a recruiter in fulfilling clients' staffing needs.

• Handle full spectrum of recruitment and talent acquisition matters

• Conduct Interviews/phone screening and select potential candidates to meet clients' requirements.

• Coordinate interviews between candidates and clients

• Developing connections and new business and relationship management sources with existing accounts.

• Networking and building relationships with business partners and jobseekers

• Ensure company's KPI and goals are met

• Other ad-hoc duties apply

Description / Requirements:

• Minimum Diploma / Degree

• Entry Level to Experienced consultants welcome (Multiple positions)

• Strong passion for recruitment and people-oriented

• Good communication and interpersonal skills

• Comfortable working in a fast-paced environment

• CEI certified would be an advantage

• Self-motivated, proactive personality, willing to work and achieve goals in a team.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only the shortlisted candidates will be notified.

Email Address: [email protected]

Reporting to the Pastor-in-charge and the Administrative Manager, the Senior Admin Executive provides comprehensive administrative support to the Pastor-in-Charge (PIC) and the church admin team. The role is essential in ensuring smooth operational processes, assisting with the coordination of church events, managing church membership records, and handling various administrative functions.

Duties and Responsibilities:

1/ Secretarial support to Pastor-in-charge

- Manage correspondence and communication such as phone calls and letters.

- Drafting correspondence such as thank-you notes and invitations.

- Management of meeting schedules and calendars.

- Assist with claims administration.

2/ Event Planning and Coordination

- Assist with organising staff birthday lunch, church staff retreat, pastors fellowship, church anniversary.

- Coordinate church conferences, special services and events.

3/ Church Membership and Management

- Maintain up-to-date church membership database.

- Prepare certificates for baptisms and church related records.

- Arrange monthly birthday greeting cards for church members.

4/ Administrative support to church leadership and conference meetings

- Coordinate compilation and distribution of conference reports.

- Submission of annual statistics and conference reports.

- Registration of delegates.

5/ Data Protection and Compliance

Assist in the implementation and maintenance of data protection policies and ensure compliance with the Personal Data Protection Act (PDPA) and other relevant regulations.

6/ Office and Operational Management

- Manage pastoral team members duty rosters for church services and staff meeting.

- Assist with the expense claims documentation and preparation of annual financial budgets.

- Manage Zoom meeting licenses and provide guidance to setup online church meetings.

7/ Miscellaneous Administrative Tasks

- Provide ad-hoc administrative support that arise as assigned by Pastors, Administrative Manager and/or Laity.

Requirements :

- Strong organizational, multi-tasking, and time-management abilities.

- Excellent written and verbal communication skills.

- Proficient in Microsoft Office Suite.

- Knowledge of PDPA regulations and experience in maintaining compliance.

- Detail-oriented, proactive, resourceful, and able to work independently and as part of a team.

Education and Experience

* Holds a diploma / degree in any field.

* Possess at least three years of similar experience in a large charity or non-government organisation, church, not-for-profit and/or private sector.

Successful candidate will be expected to work on Saturdays. Only shortlist candidate will be notified

Keyrus is an international consulting firm, specializing in the integration of data intelligence and Digital solutions. With over 4000 employees spread across 27 countries, Keyrus continues to deliver on such projects to a wide range of clients from various industries including but not limited to Banking/Finance, Healthcare/pharmaceuticals, FMCG, Oil & Gas, and more.

As part of Keyrus’ solution delivery, we are also in a position to recruit and place technical consultants to complement on existing client projects with their expertise. As such, we seek innovative and agile people to support ambitious and forthcoming technological challenges

In a challenging and multicultural environment, we are looking for a Senior Network Engineer to in Singapore join a mission at our client IT Technology Department.

Responsibilities

• Maintain and upgrade network and connectivity to other CIB offices, regional exchanges, collocation sites and clients
• Provide network design, solution deployment, and technical documentation for network and security related equipment such as LAN, WAN, Firewall, Load Balancer etc.
• Translates business requirements into technical designs that ensure availability, stability, scalability, security and ensure the solutions comply to Bank’s standard
• Participates in coordination with the Central architecture team to various initiatives such as Proof of Concepts, evaluations and tests. Assures those initiatives are coherent with the Regional constraints
• Understands the Regional business requirements, translates them and elaborates in coordination with the central engineering teams suitable technical solutions in line with the WIN Infrastructure standards.
• Gathers all business requirements, defines, documents and communicates solutions to the appropriate parties and Implements or oversees implementation of those solutions with the central team

Requirements

• 5+ years of experience in Network deployment services, with minimum 2 years in finance industry
• Advanced knowledge of network architecture design, implementation and support
• In-depth knowledge of TCP/IP, BGP, OSPF, EIGRP, IP multicast, QoS, VPC, Spanning and Cisco ISE with strong deployment and troubleshooting experience
• Expertise in exchange connectivity and trading network infrastructure design, implementation and support (CCIE is a strong ‘plus’)
• Expertise in Firewall implementation and support (Checkpoint/Fortinet certification is a strong “plus”)
• Familiarity with network monitoring and troubleshooting/analysis tools, such as Solarwind, Netscout InfiniStream, WireShark, NetFluke, ServOne etc.

• At least 5 years of IT experience

• Expert-level programming skills in Java Spring Boot and Angular

• Has strong knowledge and hands on experience in microservices architect (i.e. Containerisation, Docker, Kubernetes)

• Having experiences in Mobile Applications (Flutter, Kotlin, Swift) will be a plus