Team Summary

Value Added Services (VAS) Sales Operations team is fundamental in driving sales effectiveness through strategic planning, sales process improvement, insights through data to support the business and stakeholders in decision making. Sales Operations team will foster collaboration and provide integral support to VAS leaders and sellers  in achieving their goals. This team is critical in supporting the sales business on a day to day basis.

What a Sales Operations Manager for Value Added Services (VAS) does at Visa:

The Sales Operations Manager will be a collaborative and detail-oriented team player within a variety of functional areas, including Sales, Product, Finance, Merchant Acquiring to name a few. The ideal candidate will have at least 8 years of sales support experience in a high-tech, software development, or SaaS delivery environment.

What we expect of you, day to day:

• Additional responsibilities include: providing Sales and Client support to the APAC Sales organization on various matters ranging from order acceptance, quoting, best practices, pricing approvals, or liaising with other departments for responses and resolution.

• Extreme attention to detail, excellent written and verbal communication skills and creative problem-solving abilities are must-have qualities.

• Maintain and ensure field compliance of sales policies, procedures, and rules of engagement related to all aspects of Sales Operations including approval requirements, escalation processes, and compliance with standard guidelines.

• Provide sales support regarding the structuring of MS Dynamics accounts and opportunities.

• Review Pricing Quotes for accuracy and completeness, while ensuring quotes are approved within pricing and discount guidelines and adherent to policy.

• Assist and support the sales teams with processes, training, and documentation. Prepare training materials and ability to present in large group settings.

• Recommend efficient workflows within the MS Dynamics environment as it relates to supporting the APAC Sales Team.

• Introduce improvements to improve accuracy of processing orders that increase efficiencies for existing and new processes.

• Recognize opportunities and drive internal improvements and proficiencies within the Sales Operations process.

• Provide adhoc support to sales teams on Service Level Agreement drafting, RFP Responses, Audits and Novation Agreements

Why this is important to Visa

With Value Added Services (VAS), you will have an opportunity to shape the payments experience globally. Being part of Visa, the world’s leader in digital payments technology, our mission is to connect the world through the most creative, reliable and secure payment network, enabling individuals, businesses, and economies to thrive.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

-HANDLE ALL THE OPERATION OF THE COMPANY

-MEETING AND FOLLOW UP WITH CUSTOMER WITH THE CURRENT PROJECT

-MUST REPORT WEEKLY TO COMPANY DIRECTOR ABOUT COMPANY ON-GOING PROJECT OR COMPLETED PROJECT

-MUST HANDLE THE COMPANY RAW MATERIAL AND CHEMICAL PURCHASE

-MUST HAVE CLASS 3 DRIVING LICENSE

-ABLE TO WORK ON PUBLIC HOLIDAY AND OVERTIME

Job description:

• Provide leadership, guidance, and support to team members, fostering a positive and productive work environment.
• Oversee the day-to-day operations, including workflow management, task prioritization, and resource allocation.
• Contribute to the development of departmental goals, objectives, and strategic initiatives in alignment with overall company objectives.
• Develop and implement efficient processes and procedures to streamline operations and improve productivity.
• Monitor performance and key performance indicators (KPIs) to track progress and identify areas for improvement.
• Address performance issues and conflicts in a timely and effective manner, promoting a culture of continuous improvement and accountability.
• Manage budgets and expenses, ensuring adherence to financial guidelines and targets.

Job Requirements:

• Experience in a managerial or supervisory role.
• Proven leadership and team management skills, with the ability to motivate, inspire, and develop team members.
• Strong organizational and problem-solving abilities, with a focus on efficiency and continuous improvement.
• Excellent communication and interpersonal skills, with the ability to build and maintain relationships with stakeholders at all levels.
• Demonstrated ability to manage budgets, prioritize tasks, and meet deadlines in a fast-paced environment.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Assist in the formulation of strategies and implementation of action plans to engage and forge partnerships with leading higher education institutes in China, India and Southeast Asia for the purpose of student and faculty exchanges, academic programme or research collaborations, and other collaborative initiatives.
• Assist in the Office's continuing efforts and initiatives to build/enhance SMU's global reputation, including coordinating SMU principals' / thought leaders' participation in international education forums and networks; working with SMU schools, institutes, centres and labs, to promote and profile their programmes and research, e.g. through different speaking or dialogue platforms.
• Assist in the collation, analysis and evaluation of markets, partnerships and programmes.
• Support and contribute to the development and implementation of a marketing and communications plan to advance the Office's strategic goals and to deliver outcomes for various undertakings/projects, including collating information and drafting talking points, presentation materials and web stories.
• Assist in the preparation of IO's recommendations to management on SMU's external engagements and international relations; coordinate the hosting of incoming visits by partners/higher education institutes and support SMU management on overseas work trips.

• Degree in communications or in international relations, or fields of study with a global-orientation.
• 3 years' experience in the international education sector or working on cross-cultural exchanges at the people-to-people level, or in similar fields of work.
• Proven high-level skills in partner and project/event management working with diverse teams and across cultures to achieve objectives, as well as in business development, analysis and cultural appreciation of the forementioned countries/markets.
• Analytical and strategic thinker.
• High level of written and oral communication skills.
• Meticulous with an eye for detail and keen appreciation of good documentation.
• Ability to manage multiple, competing tasks and deadlines with a high degree of accuracy.
• A good combination of high intelligence, emotional and cultural quotient.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Job Scope

Financial Management and Reporting

• Ensure compliance and timely completion in all areas of financial and management accounting activities
• Fixed Assets/Projects Claims Management
• Capex utilization tracking for funded and self-funded projects
• Manage internal and external audits
• Budget Preparation and Forecasting Activities
• Financial analysis for management information and cost control purpose

Stakeholder Engagement

• Business partnering to provide strategic financial and business insights

Finance Operation

• Review and approve vendors invoices and payments
• Review and approve Purchase Requisitions
• Performs other ad-hoc administrative duties

Systems and Process Streamlining

• Develop and implement processes and procedures to enhance workflows of the department
• Support and contribute to systems implementation projects and its change management tasks.

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

JobStudio Pte Ltd

EA License No: 10C4754

EA Personnel: Pearly Poh

EA Personnel Reg No: R2089904

Benefits:

• Basic Salary up to $4,200 with yearly increment based on performance.
• Commission is uncap

Job Description:

This is a full time role for a Tele-Sales Manager located in City Hall. Our client offers the best hair loss treatment & solution for men & women. We are the leading hair centre in Singapore specialising in TCM-based solutions. You will be responsible for centered around telemarketing and sales, requiring you to achieve sales targets while maintaining high standards in call quality and operational efficiency. You’ll promote the company's services by making telemarketing calls to both existing and potential customers, using your knowledge of these services to engage effectively. A key part of the role involves recognizing opportunities to cross-sell or up-sell, boosting revenue through thoughtful recommendations. Converting company-provided leads into sales is another priority, requiring a proactive and persuasive approach. All interactions must adhere strictly to regulations and quality standards, ensuring compliance at every step. Additionally, you’ll be responsible for keeping the customer database current and accurate, reflecting all relevant updates.

Qualifications:

• Minimum Diploma in Business Management
• Prior experience working in telemarketing or sales function and/or the beauty & wellness industry preferred
• Comfortable with outbound calls and stakeholder interactions
• Confident communicator with good verbal skills
• Sufficiently resilient to handle rejection and objections from customers
• Persuasive and committed to meet/exceed sales targets
• Sales-driven and possess a can-do attitude

1. Responsible for manpower planning and the entire recruitment program including employee retention, turnover and career fairs.

2. Deals with Hospitalization & Surgical and Workmen's Compensation Insurance.

3. Oversees employee attendance and working schedule, duty roster and control of the scheduled work shifts, approval for leaves.

4. Oversees work pass applications, renewal and cancellation.

5. Manages the HR program (e-leave/e-attendance/staff housing Inspex) and liaise with system vendors on maintenance and servicing.

6. Oversees on-boarding process for all new hires, off-boarding for termination /resignation cases including exit clearance.

7. Prepares HR monthly report & process statutory board surveys.

8. Assists in industrial relations issues.

Education & Work Experience

1. Diploma /Degree in HRM

2. At least 3 years of experience in a similar appointment/ capacity within hospitality industry.

3. A team-player who is hands-on, proactive and results-oriented with excellent interpersonal and presentation skills.

4. Good knowledge of Singapore Labour Laws and regulations

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

Job Description

1. In Charge of daily restaurant operations (Hall and Kitchen);

2. Involve in Schedule planning and Sales opening and closing

3. Provide excellent customer service to our guests;

4. Respond efficiently to customer complaints;

5. Responsible in ensuring smooth operating of the restaurant;

Job Requirements

1. Team player and willingness to learn;

2. Good soft skills and management skills

3. Preferable with minimum 2 years of experience in kitchen (F&B) industry;

4. Mature and positive attitude;

5. Able to commit on weekends and public holiday;

6. Able to accept split shift

7. Singaporean or Singaporean PR only

Job Description & Requirements

· Co-ordinates schedules including setting appointments, maintaining calendar of activities and events.

· Organizes and schedules meetings and conference calls

· Assist with creation/modifications of online postings, spreadsheets, and other various documents

· Handle all sales related enquires and documents.

· Providing buddy back-up support / covering duties to secretaries who are absent.

· Collating and filing expenses, receipts, invoices and other documents.

· Performs adhoc administrative support functions.

Any other miscellaneous task as assigned by manager when necessary.

Job Title: Account Manager (Electronic Component Distributors)

Company: [Electronic Component Distribution Company]

Job Summary:
We are seeking an experienced Account Manager to build and maintain strong relationships with our electronic component distributor partners. The ideal candidate will possess in-depth knowledge of the electronics industry, demonstrate strong account management skills, and excel in developing strategies to meet sales targets and increase market share.

Key Responsibilities:

• Manage and grow relationships with key distributor accounts, ensuring alignment with business goals and market demands.
• Develop and execute account plans to drive revenue, identify new opportunities, and enhance customer satisfaction.
• Conduct market analysis to understand customer needs and competitor activity, providing feedback to inform product and marketing strategies.
• Collaborate with internal teams, including product management and logistics, to ensure seamless order fulfillment and after-sales support.
• Monitor sales performance, regularly report on key metrics, and make data-driven recommendations for improvement.

Qualifications:

• Bachelor’s degree in Business, Engineering, or a related field.
• 5+ years of experience in account management within the electronics or electronic components industry.
• Proven track record of achieving sales targets and managing distributor relationships.

For interested applicant, kindly send your resume in Word/PDF format to include the following in your resume:

1. Current Salary

2. Expected Salary

3. Availability

4. Reason for leaving

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

License No: 23S1595

Registration No: R23116355

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

Job Description

1. In Charge of daily restaurant operations (Hall and Kitchen);

2. Involve in Schedule planning and Sales opening and closing

3. Provide excellent customer service to our guests;

4. Respond efficiently to customer complaints;

5. Responsible in ensuring smooth operating of the restaurant;

Job Requirements

1. Team player and willingness to learn;

2. Good soft skills and management skills

3. Preferable with minimum 2 years of experience in kitchen (F&B) industry;

4. Mature and positive attitude;

5. Able to commit on weekends and public holiday;

6. Able to accept split shift

7. Singaporean or Singaporean PR only

Job Description:

• Reports to the Directors
• Responsible for the Opening and/or Closing of the Restaurant
• Responsible for the smooth operations of the restaurant from manpower management, food preparation, customer care, cleaning processes to stock and inventory monitoring and overall restaurant’s image.
• Manages floor staffs’ shift and ensure efficiency daily
• Leads the team in performing high standards so that the gusts receive good customer service and quality dining experience
• Ensuring incoming staff complies with company policy
• Training staff to follow restaurant procedures
• Maintaining safety and food quality standards
• Coordinating daily front- and back-of-house restaurant operations
• Controlling operational costs and identifying ways to cut waste
• Interacting with guests to get feedback on product quality and service levels

Job Requirements:

• Minimum Diploma in Tourism and Hospitality or equivalent
• At least 1-2 years relevant experience in the Food and Beverage environment
• Customer oriented personnel
• Must be a team player
• Prior management experience will be advantageous
• Must be able to converse in English
• Pet lover, especially dogs

Job Responsibilities

1. Responsible for all aspects of HR management including recruitment, succession planning, performance appraisals, benefits and compensation, discipline and coaching, and grievance management

2. Review HR policies, staff welfare programs and HR e-system (database) to attain & align with business goals

3. Liaise with Heads of Department to understand their manpower requirements and get their buy-in on the overall HR strategy

4. Promote and launch HR initiatives to enhance employee engagement

5. Keep up-to-date with MOM guidelines, Employment Acts and Government support grant / training programs

6. Oversee employee engagement survey to ensure result is collated and interpreted appropriately prior to establish a work-plan to improve employee engagement

7. Collate market research on salary & benefit data for benchmarking and deal with all the mandatory surveys on manpower, wage & training

8. Assist in industrial relations issues

9. Deal with medical insurance and other HR related contracts’ revision and renewal

10. Performs ad hoc HR tasks as and when assigned by the management

Education & Work Experience

1. Degree in HRM

2. Good leadership and communication skills

3. Sound knowledge of Singapore Labour Laws and regulations

4. Able to motivate, influence and build rapport at all levels

Job Summary:
We are looking for an experienced BIM Manager to lead the Building Information Modeling (BIM) strategy and implementation across projects within our firm. The ideal candidate will have a strong architectural background and experience in BIM coordination and management, with a focus on optimizing design workflows and enhancing project efficiency.

Key Responsibilities:

• Develop, implement, and oversee BIM standards, processes, and workflows for project teams.
• Coordinate BIM activities across all project phases, ensuring model accuracy, consistency, and compliance with industry standards.
• Collaborate with architects, engineers, and other stakeholders to resolve modeling issues and facilitate project coordination.
• Train and mentor team members on BIM best practices and software tools (e.g., Revit, Navisworks).
• Conduct regular model audits and quality checks, identifying areas for process improvement.

Qualifications:

• Bachelor's degree in Architecture, Engineering, or a related field.
• 5+ years of experience in BIM management within the architecture or construction industry.
• Proficiency in BIM software such as Revit, AutoCAD, and Navisworks.
• Strong organizational, problem-solving, and leadership skills.
• Familiarity with Singapore BIM standards and guidelines is preferred.

For interested applicant, kindly send your resume in Word/PDF format to include the following in your resume:

1. Current Salary

2. Expected Salary

3. Availability

4. Reason for leaving

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

License No: 23S1595

Registration No: R23116355

We are looking for an experienced and driven ERP Sales Manager to lead our sales efforts, drive customer acquisition, and contribute to business growth. This role involves engaging with clients to understand their business needs, demonstrating ERP solutions, and delivering value-driven sales pitches. The ideal candidate has a strong background in sales, ideally with experience in ERP systems, and is skilled at building relationships with stakeholders.

Key Responsibilities:

• Develop and implement effective sales strategies to meet or exceed sales targets for ERP solutions.
• Identify potential clients, generate leads, and manage the sales pipeline.
• Conduct thorough needs assessments to understand client requirements and recommend tailored ERP solutions.
• Deliver compelling product presentations and demos, showcasing the value of ERP systems.
• Build and maintain long-term relationships with clients, ensuring a high level of satisfaction and client retention.
• Provide ongoing support to clients, addressing any questions or concerns to foster strong partnerships.
• Collaborate with internal teams, including product, support, and implementation teams, to ensure smooth project transitions and client onboarding.
• Prepare regular sales reports and provide insights on market trends, customer feedback, and competitive activity.

Requirements:

• Bachelor’s degree in Business, Marketing, IT, or a related field.
• Proven experience in sales, with prior experience in ERP solutions highly preferred.
• Strong communication, negotiation, and presentation skills.
• Ability to understand complex technical solutions and explain them in a simple, clear manner.
• Self-motivated and results-driven with the ability to work independently and as part of a team.

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (18C9514/R23118479)

We are looking for an experienced and results-driven Sales Manager to lead our efforts in penetrating new markets and expanding our market share for air compressor products. The ideal candidate will develop sales strategies, formulate plans to meet annual budget goals, and leverage their technical knowledge to drive sales growth.

Key Responsibilities:

• Identify and target new market opportunities to expand the company's customer base for air compressor products.
• Develop and implement effective sales strategies to achieve market growth and increase market share.
• Formulate comprehensive sales plans aligned with the company’s goals and budget.
• Monitor sales performance and adjust strategies as necessary to meet annual budget targets.
• Build and maintain strong relationships with customers, addressing their needs and ensuring high levels of satisfaction.
• Provide technical expertise and support in vacuum pumps, including commissioning and troubleshooting.

Requirements:

• Diploma in Mechanical Engineering or equivalent is preferred.
• Knowledge of air compressors and vacuum pumps, with on-site experience in commissioning and troubleshooting is essential.
• Proven track record in sales, with strong negotiation and communication skills.
• Ability to work independently and collaboratively within a team environment.

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (18C9514/R23118479)

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

Job Description

1. In Charge of daily restaurant operations (Hall and Kitchen);

2. Involve in Schedule planning and Sales opening and closing

3. Provide excellent customer service to our guests;

4. Respond efficiently to customer complaints;

5. Responsible in ensuring smooth operating of the restaurant;

Job Requirements

1. Team player and willingness to learn;

2. Good soft skills and management skills

3. Preferable with minimum 2 years of experience in kitchen (F&B) industry;

4. Mature and positive attitude;

5. Able to commit on weekends and public holiday;

6. Able to accept split shift

7. Singaporean or Singaporean PR only

Job Title: Design Manager / BIM Manager
Industry: M&E / Environmental / Water Construction Projects

Role Overview:

Seeking a Design Manager or BIM Manager to lead design and BIM coordination for M&E, environmental, and water projects. Expertise in Autodesk products (Revit, Vault, AutoCAD) is essential to develop, manage, and coordinate project models and drawings.

Key Responsibilities:

• Design & Modeling: Develop detailed BIM models, manage Revit families, and ensure compliance with project and regulatory standards.
• BIM Coordination: Oversee BIM coordination, conduct clash detection, and resolve design issues with teams and clients.
• Project Oversight: Lead junior team members, monitor schedules, manage design budgets, and ensure timely, quality deliverables.
• Lead BIM design coordination with project teams and clients, ensuring integration of all M&E and environmental elements.
• Perform clash detection, resolve design issues, and support multi-disciplinary coordination.
• Maintain open communication with clients, project stakeholders, and design teams to facilitate effective collaboration.
• Guide and support junior designers and BIM team members, providing technical direction and training as needed.
• Monitor project progress, design schedules, and ensure timely deliverables.
• Review design quality, enforce BIM standards, and propose improvements to enhance workflow and efficiency.

Qualifications:

• Bachelor’s degree in Engineering, Architecture, or a related field.
• Minimum of 5 years in BIM management or design within M&E, environmental, or water project construction.
• Expertise in Autodesk products (Revit, Vault, AutoCAD) and BIM processes.
• Strong project management and leadership skills, with experience in coordinating multi-disciplinary teams.
• Excellent communication, problem-solving, and time management skills.

For interested applicant, kindly send your resume in Word/PDF format to include the following in your resume:

1. Current Salary
2. Expected Salary
3. Availability
4. Reason for leaving

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

For interested applicant, kindly send your resume in Word/PDF format to include the following in your resume:

1. Current Salary

2. Expected Salary

3. Availability

4. Reason for leaving

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

License No: 23S1595

Registration No: R23116355

SENIOR EXECUTIVE, ACADEMIC DEVELOPMENT

=DREAMS (Singapore) Limited is a first-of-its-kind secular, co-ed weekday residential model that provides after-school academic and holistic support to promising and aspiring children from low-income households. She aims to empower them to dream of a future where they are not limited by family circumstances.

Interested candidates may submit their resume to [email protected]

KEY RESPONSIBILITIES

1. Strategic Oversight and Planning

· Develop and execute an academic program that aligns with =Dreams' mission to advance social mobility through education, addressing both immediate academic needs and long-term educational aspirations.

2. Program Management

· Oversee day-to-day academic programming, ensuring structured and personalized learning pathways that support each scholar’s unique needs.

3. Educational Systems Review and Integration

· Assess and implement school-based and additional learning systems to enhance academic tracking and personalization, ensuring scholars receive timely, data-driven interventions.

4. Partnership Collaboration

· Forge and manage partnerships with educational institutions, volunteers, and mentors. Recruit, train, and oversee these partners to provide academic mentorship and enhance scholars' learning experiences.

5. Tutor and Volunteer Management

· Recruit, train, and manage tutors and volunteers, monitoring their effectiveness in delivering personalized instruction and support.

6. Subject Selection and Pathway Facilitation

· Design and conduct workshops or individual sessions on subject selection and course pathways, equipping scholars with information and guidance to make informed choices for their academic futures.

7. Data-Driven Intervention

· Monitor academic performance data to provide individualized interventions. Prepare monthly academic progress reports and adjust strategies as necessary.

8. Budget and Resource Allocation

· Manage the academic program’s budget, ensuring efficient use of resources for academic tools, training, and supplementary learning materials.

9. Stakeholder Communication

· Regularly update the Executive Director and board on program progress, achievements, and any challenges related to academic outcomes.

10. Program Evaluation

· Regularly review and assess the effectiveness of academic initiatives, working with external consultants to refine strategies that enhance scholar development and success.

KEY COMPETENCIES

1. Educational System Knowledge

· Strong understanding of the local educational system, including pathways for social mobility, subject selection, and course options.

2. Facilitation Skills

· Proficient in facilitating sessions or workshops that trains staff and support scholars in making informed decisions on academic pathways.

3. Educational Leadership

· Demonstrated experience managing educational programs, ideally in contexts focused on underserved communities.

4. Collaborative Partnership Building

· Ability to cultivate and sustain relationships with educational partners, volunteers, and mentors.

5. Data Literacy

· Skilled in analyzing academic performance data to create impactful interventions.

6. Technological Proficiency

· Familiarity with learning management systems and adaptive learning technologies for enhanced personalized learning.

QUALIFICATIONS

· Bachelor’s Degree in Education, Education Management, or a related field.

· 4-6 years of experience in academic leadership or program management, with a background in supporting social mobility through education.

· Experience in designing and facilitating sessions on subject selection and course pathways.

· Proven success in fostering educational partnerships and improving academic outcomes for students.

As a Senior Customer Success Engineer, you will be responsible for building and maintaining post-sales relationships with Dynatrace’s largest, most complex, and most valuable customers. A large percentage of the customers you engage with will be Enterprise customers from a Dynatrace spend perspective as well as some customers that are part of the Enterprise Success & Support program and have a mix of other dynatrace services involved. You will be a trusted strategic advisor, ensuring the successful deployment and adoption of all Dynatrace products. Customers hold CSE’s in high regard as experts and rely on you to guide them through ways of obtaining the most outstanding value from their Dynatrace solutions. You will align with customers' desired business outcomes, enable them on their existing products and services, and work with them to identify opportunities to expand into additional products and services, all while ensuring world-class customer experience, value, and satisfaction. 

As part of the account team, you will work closely with the entire account team to define the strategic roadmap for your customers, to allow retention, renewal, and expansion of their Dynatrace relationship, and serve as a liaison between the customer and the Dynatrace Support and Product Management teams.  

Responsibilities and Duties

• Constantly go above and beyond to serve our customers and be a shining, standard-setting example of our Core Values
• Triage, diagnose, and provide solutions to most complex configuration issues with Dynatrace solutions and non-Dynatrace integrations
• Strategise on the overall technical objectives and long-term goals of the customer and their business and strategic objectives
• Provide advice and guidance as the subject matter expert to ensure successful ongoing usage, adoption of the product, and foster growth of the customer’s footprint
• Be the customer’s advocate by knowing their goals and use cases, then suggesting process improvements, product adoption, configuration, and additional features to meet their requirements
• Provide web-based training to user groups to support organisational adoption
• Undertake discovery and education activities to identify opportunities for Dynatrace usage across organisational functions and processes
• Function as a frontline technical resource for “best practice” and informal customer questions
• Engage with Dynatrace customer support as a customer advocate to ensure speedy resolution of customer issues
• Engage with Dynatrace Product management as the customer advocate on product roadmap discussions
• Participate and prepare for Monthly and Quarterly Business Reviews with customers
• Maintain current functional and technical knowledge of Dynatrace products and services
• Help to document best practices in developing and using Dynatrace
• Provides insight, advice, and ‘street credibility’ with technical teams to understand technical issues and possible workarounds.
• Has deep understanding of customers’ infrastructure, architecture, and business/regulatory requirements to speed up resolution.

JOB SUMMARY

Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.

CANDIDATE PROFILE

Education and Experience

• 4 - 5 years’ experience in the food and beverage, or related professional area and with leadership experience such as Assistant Restaurant Operations Manager or a current Restaurant Operations Manager, OR
• Degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 – 3 years’ experience in the food and beverage, culinary, or related professional area and with leadership experience such as Assistant Restaurant Operations Manager or a current Restaurant Operations Manager

CORE WORK ACTIVITIES

Managing Day-to-Day Operations

• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.
• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.

Leading Food and Beverage Team

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Serves as a role model to demonstrate appropriate behaviors.
• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
• Develops specific goals and plans to prioritize, organize, and accomplish your work.
• Ensures and maintains the productivity level of employees.
• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
• Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.
• Ensures compliance with all applicable laws and regulations.
• Ensures compliance with food handling and sanitation standards.
• Ensures staff understands local, state and Federal liquor laws.
• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
• Establishes guidelines so employees understand expectations and parameters.
• Monitors alcohol beverage service in compliance with local laws

Ensuring Exceptional Customer Service

• Provides services that are above and beyond for customer satisfaction and retention.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.
• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
• Empowers employees to provide excellent customer service.
• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.
• Handles guest problems and complaints.
• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.
• Ensures corrective action is taken to continuously improve service results.
• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).

Managing and Conducting Human Resource Activities

• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.
• Ensures employees are treated fairly and equitably. Strives to improve employee retention.
• Ensures employees receive on-going training to understand guest expectations.
• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.
• Strives to improve service performance.
• Ensures recognition is taking place across areas of responsibility.

Additional Responsibilities

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Analyzes information and evaluating results to choose the best solution and solve problems.
• Assists servers and hosts on the floor during meal periods and high demand times.
• Recognizes good quality products and presentations.
• Supervises daily shift operations in absence of Assistant Restaurant Manager.
• Oversees the financial aspects of the department including purchasing and payment of invoices.

Key Responsibilities:

• Contract Management:Draft, review, and negotiate contracts with clients, subcontractors, and vendors to ensure clarity, completeness, and adherence to company policies.
  Identify and mitigate risks associated with contracts, ensuring that terms and conditions are favorable to the company.
  Administer and manage contractual obligations, tracking deliverables, milestones, and compliance with project requirements.
  
• Project Support:Collaborate with project teams to address contract-related issues and provide legal guidance throughout project lifecycles.
  Assess claims and variations, prepare recommendations, and manage resolutions in line with contractual terms.
  Ensure all project documentation is up-to-date, compliant, and accessible, including records of contract changes and amendments.
  
• Risk Assessment and Mitigation:Conduct risk assessments and implement risk management strategies, ensuring legal and financial safeguards are in place.
  Assist in dispute resolution and manage contract-related claims, including preparing supporting documentation for arbitration or litigation if required.
  
• Compliance and Reporting:Ensure compliance with industry regulations, statutory requirements, and internal policies.
  Prepare and present regular reports on contract status, risks, and compliance issues to Senior Legal Counsel and executive leadership.
  
• Stakeholder Management:Maintain positive relationships with clients, subcontractors, vendors, and internal teams, ensuring effective communication and collaboration.
  Serve as the primary point of contact for all contract-related queries, providing support and clarity to stakeholders.
  

Requirements:

• Bachelor’s degree in Law, Quantity Surveying, Construction Management, or related field.
• Minimum of 7 years of experience in contract management, particularly with A1 contractors on industrial and manufacturing projects.

For interested applicant, kindly send your resume in Word/PDF format to include the following in your resume:

1. Current Salary

2. Expected Salary

3. Availability

4. Reason for leaving

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

License No: 23S1595

Registration No: R23116355

Summary

This position is responsible in ensuring a safe environment for the hotel employees and guests, and safeguards the assets of the hotel. The Security Manager assists the Management, employees and guests in every way that is consistent with the protection and prevention objectives.

Job Responsibilities

• Prepare monthly staffing schedules, monitoring staff attendance and assist in planning work schedules.
• Maintain a Hotel logbook on incidents, complaints etc. and refer them, if required to the appropriate department for follow up action.
• Handle and resolve all guest queries and complaints in an efficient manner and to establish an amicable relationship with all clients, and guests of the Hotel.
• Be proactive in guests’ requests and anticipate Safety needs according to Singapore’s events.
• Maintain a high level of controlling details within the guest areas.
• Conform to and enforce Security policies, procedures, rules, and regulations as laid down by ACCOR and the hotel in order to achieve the highest levels of uniformity and guest service.
• Prepare the annual capital and operating budgets for the Department.
• Ensure that all potential and real Hazards are reported immediately and rectified.
• Be fully familiar of the Emergency Procedures, Policies and Standard Operating Procedures as established by the Hotel.
• Assist in safety and emergency training for all employees.
• Ensure that all emergency procedures are rehearsed, implemented and enforced to provide for the security and safety of guests and employees.
• Ensure the safety of the persons and the property of all within the premises by fairly applying Hotel Regulations by strict adherence to existing laws, statutes etc.
• Ensure all staff within the department work in a manner which is safe and unlikely to give risk of harm or injury to selves or others.
• Use safe manual handling techniques and practise safe work habits following Accor Health, Safety and Environment policies, maintain procedures to minimise our impact on the environment and prevent pollution.
• Perform other duties as directed by the General Manager.

Job Description

-Manage day to day operations and ensure smooth running of Tree Art campus.

-Proactively engage customers and build good rapport through understanding of students and their progress development.

-Engage in effective sales pitch through familiarising with Tree Art curriculum and programme.

-Support management in planning and executing strategies to increase sales.

-Plan, organise and communicate to customers on the various programme and campus events.

-Serve as customer’s main point of contact and manage communication platforms.

-Responsible for customer enquiries, student enrolment and post-sales services.

-Coordinate class schedule and arrange for replacement teachers when necessary.

-Monitor student attendance and follow up to arrange for makeup lesson.

-Perform administrative duties including maintaining ERP, student records and tracking withdrawals.

-Share expertise and provide guidance to direct report.

-Motivate and work as a team in the achievement of service excellence and centre targets.

-Liaise with landlord on updates.

-Perform any other duties and responsibilities as assigned by the Operations Director.

Qualification:

-Minimum Diploma in Business, Marketing, or a related field.

-Sales experience in industries such as beauty, cosmetics, or retail services is highly desirable. -Fresh graduates with a strong sales acumen are welcome to apply.

-At least 1 year of relevant experience in sales, hospitality, marketing, or education.

-Proficient in Microsoft Office (Excel, Word, PowerPoint). -Excellent communication and interpersonal skills.

-Meticulous, organized, and able to multitask. -Prior experience working with children is an added advantage.

Working Hours (43 hours per work week):

-Mon : off

-Tuesday - Friday : 1.30pm - 7.30pm

-Saturday and Sunday: 9.00am - 7.30pm

Job Description

The Spa Therapist - Manager is responsible for delivering top-notch spa services while overseeing daily operations and ensuring sales targets are met. This role requires a seasoned professional with hands-on therapeutic experience and proven leadership and management skills.

• Provide professional body and foot massage therapies according to spa standards, ensuring each client enjoys a relaxing, high-quality experience.
• Interact with clients professionally, addressing queries and concerns efficiently to maintain a warm, welcoming environment.
• Train and supervise therapists and front desk staff to uphold high service standards and efficient operations.
• Drive sales to achieve branch targets, organize team schedules, and manage spa inventory and supplies.
• Utilize strong HR networking to recruit and onboard new staff, including therapists and front desk personnel.
• Lead and implement marketing strategies, leveraging digital and social media to enhance client engagement and branch visibility.
• Maintain clear communication with management, provide updates, and work closely with the Director to support branch expansion.
• Proven full-time experience as a spa therapist and front desk receptionist, with a strong record of achieving sales targets.
• Able to work weekends and public holidays.
• Positive, cheerful, and customer-oriented
• Strong communication skills to liaise effectively with clients, team members, and management
• Organized, detail-oriented, and driven to meet and exceed branch goals