The Office of Alumni Engagement (OAE) is seeking to hire an alumni relations and program management professional to help drive alumni engagement to greater heights through purposeful and impactful programs that meet the University’s needs. 

The Senior Executive is part of a team in driving the University level alumni events, and partnering programs targeted at alumni residing overseas. These events and programs are organised by OAE, the schools and departments and alumni associations to create and maintain pathways for alumni participation that advance the goals of the University.  The key strategic objective for the team is to nurture strong alumni relations with the growing Overseas Alumni Associations & Alumni Circles.

Key Responsibilities:

Facilitate the formation of overseas NTU Alumni Associations, reconnect with associations which are inactive and render support to strengthen their ties with their alma mater.

• Support alumni programmes to engage with alumni in Singapore and overseas.

• Support the team to curate and organise global and regional alumni engagement programmes such as China or Regional Conference and events in collaboration with colleges and departments as well as overseas alumni associations.

• Coordinate NTU Senior Management’s visit to engage with overseas alumni.

• Administrative works such as alumni correspondences, procurements and payments.

Key Requirements:

• Bachelor's degree in a related field

• A self-starter who is resourceful, committed and has strong interpersonal skills

• Strong verbal and written communication skills

• Good project management experience and able to multi-task in a fast-paced environment

• Willing to travel, and work during weekend

The Senior Executive, Governance and Quality Assurance, supports educational quality assurance processes and practices for the NTU Bachelor of Medicine, Bachelor of Surgery undergraduate programme at the Lee Kong Chian School of Medicine. This position reports to Director, Education Management.

Responsibilities:

Curriculum Reform

• Participate as Secretariat team member of the Curriculum Reform Committee (CRC) and its sub-groups and ensuring effective collaboration and implementation of curriculum reforms.

• Organise CRC and its sub-groups meetings and providing administrative and logistical support

• Assist in the preparation, compilation and dissemination of CRC and its sub-groups meeting package including meeting papers and slide deck

• Assist Chair, CRC in the conduct of meetings

• Draft minutes of CRC meetings and action plans for its sub-groups’ meetings

• Assist in monitoring follow-up actions

Curriculum Documentation

• Administer electronic filing infrastructure for NTU MBBS degree documentation

• Maintain version control of curriculum documentation

• Engage with internal stakeholders to plan and develop budget estimates for new degree programme, including operating expenses and expenditure on manpower

• Assist faculty and educators in compiling and documenting learning outcomes

• Collaborate with sub-groups, faculty and educators to collect, organise, and update course outlines, learning outcomes, and assessment strategies.

Programme Policies and Processes

• Collaborate with team leads in developing and reviewing MBBS degree programme policies and processes

• Monitor timeline for submission of revised policies and processes for approval at School and University-level committees

• Prepare student-facing versions of policies and processes for publication on student intranet

Quality Assurance and Quality Improvement

• Provide administrative support for national-level medical education quality assurance and quality improvement efforts

• Assist in preparation of quality assurance documentation for submission to Ministry of Health and Singapore Medical Council

Requirements:

• Bachelor’s Degree with at least 1 to 2 years of relevant experience in education quality management

• Background in medical education and/or healthcare administration would be an advantage

• Knowledge of quality assurance frameworks and methodologies in higher education

• Proficiency in Microsoft Office applications

• Experience in data management

• Meticulous, resourceful and adaptable

• Ability to multi-task and work independently under time pressure

• Excellent organisational, written and verbal communication skills

• Team player

• A proactive approach to identifying challenges and developing innovative solutions to address issues related to governance, compliance, and quality assurance

• Strong organisational and project management skills to plan, coordinate, and execute plans

This is a contract position till 31 March 2026.

NTU’s Centre for IT Services manages the campus-wide IT Infrastructure and facilitate access to all Enterprise IT systems, as well as Learning systems and Digital Media.

Cyber Security which is part of Centre for IT Services is Responsible for the Cyber Security Governance, Risk, Compliance & Awareness, Architecture, Consultancy & Engineering, Security Monitoring, Incident Response, Threat Intelligence and Digital forensic investigation.

This role will be part of the Cyber Security Defense team. The role is expected to work with various teams throughout NTU to ensure feasible, compliant, and effective implementation in accordance to Cyber Security policies, standards, and procedures.

Responsibilities:

• Develop, implement, and maintain an effective cloud security strategy and architectures that adhere to best practices, industry standards, and regulatory requirements.

• Collaborate with infrastructure team to design and implement and maintain robust cloud security architectures, ensuring principles of least privilege, defense-in-depth and security by design.

• Design and implement security solutions to enable rapid detection and response to cybersecurity attacks.

• Operational support for Security Incident event management (SIEM) and other Enterprise security solutions. (eg Endpoint detection and response, Data Loss protection suite etc) for NTU and Autonomous institutes.

• Ensure standard operating procedures are reviewed up to date as well as operation metric reporting and performance requirements are met.

• Collaborate with internal teams, schools, or departments for onboarding of data sources for the SIEM.

• Review and continually enhance system performance and work with Computer Security Defense team in the development of new use cases to improve our Cyber threat detection capabilities.

• Conduct root cause analysis during system outage and troubleshoot within limited time constraints to ensure end user/ projects operations.

• Identify control gaps or weaknesses in current processes and recommend measures, tools or software application that will enhance the team capabilities and overall security posture of NTU.

• Responsible for capacity planning and disaster recovery testing for Enterprise security solutions.

• Participate in relevant audit activities.

• Responsible to the continuous improvement and support implementation of Enterprise security solutions.

• Participate in security projects or initiatives by the team.

• Lead and drive related Cyber defense initiatives to improve NTU cyber security posture.

Requirement:

• Degree in Computer Science, Computer Engineering, or related discipline

• CISSP, CISA, CISM, GIAC relevant IT security certification 

• At least 8 years of IT related working experience with at least 2 years of prior experience in designing, implementing, and managing security solutions in cloud environments (AWS, Azure, Google Cloud, etc.).

• Candidates with prior experience in Security Engineering and Operations roles will have an advantage.

• Understanding and working experience in Cyber Security Incident detection and response practices and/or processes. e.g. NIST Incident Handling Guidelines, Cyber Kill Chain, MITRE ATT&CK Framework etc.

• Experience with Cyber Security solution such as Security Information & Event Management (SIEM), Endpoint Detection & Response, Threat Intelligence solutions, Privileged Access management or other enterprise security solutions.

• Experience in implementing security audits, controls, and mitigating measures on enterprise security solutions.

• Suitable Candidate with lesser relevant and demonstrable experience maybe considered for more junior appointment grade.

Student wellbeing and support is a top priority and a key foundation for NTU Education 2025. It enables NTU students to thrive and flourish in their educational journey. As a counsellor in NTU, you will play a crucial role to enable NTU to fulfil its mission for student wellbeing and support. As a team member of the University Counselling Centre, you will provide counselling for undergraduate and graduate students and engage with various internal and external stakeholders to promote a NTU campus community approach to mental health.

Responsibilities:

Counselling and case management and consultation

• Provide professional counselling services to NTU undergraduate and graduate students.

• Provide consultation to staff, family members, and peers on concerns they have regarding a student and provide case management support, especially for students at-risk.

• Document and maintain proper clinical records in accordance with policies and procedures of the University Counselling Centre.

Psychological critical incident management

• Provide consultation and psychological critical incident management to suicidal or severely distressed students and staff, and where needed, in getting immediate treatment for such students/staff through working closely with various stakeholders (e.g. Support and Care Team, Associate/Assistant Chairs and Student Care Managers of Schools, Faculty-in-Residence, Campus Security, Office of Human Resource, NIE Wellness Centre, etc.).

Community approach to case management

• Work collaboratively with and make recommendations to schools, student service offices, Halls of Residence, etc. to facilitate a campus community approach towards managing students with complex/severe mental health issues.

• Work in inter-disciplinary teams (e.g. Educational/Clinical/ Counselling Psychologist, Counsellor) to provide evidence-based psychotherapeutic interventions/treatment to students with complex/severe mental health issues and/or co-morbid issues (e.g. Special Education Needs and mental health issues).

• Liaise with other professionals (e.g. psychiatrists, doctors) and Social Service Agencies to mobilise community resources to provide care and support for the students.

• Refer and/or recommend external service interventions (e.g. family therapy) as part of the student’s overall treatment plan.

• Conduct training on a range of mental health issues and evidence-based intervention strategies for staff.

Strategic support in University Counselling Centre (UCC)/University Wellbeing Office (UWO)

• Evaluate and/or develop service provisions for students and provide clinical updates/feedback to UCC.

• Provide strategic support to team lead and Head, UCC in the overall provision of UCC services.

• Maintain and submit statistical data and/or related reports to Head, UCC as and when required.

• Implement/organize and/or participate in initiatives and programmes under UCC and/or UWO. 

• Perform additional duties as assigned by Head, UCC or Director, UWO

Administrative support in University Counselling Centre (UCC)

• Oversee the daily operations of UCC and Satellite Counselling in Schools (SOAR), ensuring efficient and effective functioning.

• Monitor and manage UCC’s facilities and equipment, and work with Executive (Care and Counselling) to ensure proper maintenance and addressing any issues or repairs.

• Collaborate with external vendors and service providers to procure necessary supplies, equipment, and services for UCC and SCS.

• Prepare and maintain accurate records, reports and documentation related to UCC and SOAR operations, and budget.

• Coordinate with University Wellbeing Office (UWO) to manage UCC’s budget, monitor expenses and ensure financial compliance

Requirements:

• Graduate qualification in counselling, counselling psychology or clinical psychology.

• Preferably a registered counsellor with the Singapore Association for Counselling (SAC) or a registered psychologist with the Singapore Psychological Society (SPS).

• About 3-4 years of professional counselling experience and competent in case management and critical incident management.

• Proficient in professional counselling approaches and tools to help clients with diverse issues and conditions

• Experience in working with young adults, preferable in a university setting

• Experience in working in a multi-disciplinary team and conducting Continual Professional Development training for staff is advantageous.

• Experience in operations management, preferable in education or counselling environment.

• Strong attention to details and commitment to maintaining accuracy in all operational aspects.

• Strong organisational and multitasking skills, with the ability to prioritise and manage multiple tasks and responsibilities.

• Possess professional values that are in line with the Code of Ethics of SAC or SPS.

• Possess good interpersonal and communication skills

• Proficient in IT skills (e.g. Microsoft 365, use of Apps, appointment booking systems, case management systems)

NTU’s Student Affairs Office seeks to achieve its mission of collaborating and co-creating a meaningful and enriching student life experience with its partners by: 

• promoting students’ personal growth through co-curricular learning arising from student-led activities, leadership development initiatives, residential hall programmes, inclusion and integration efforts, community engagement initiatives and sports.

• facilitating meaningful engagement among key stakeholders within and outside of the NTU community.

Responsibilities

• Engagement and professional development of SM2 bridging students, ASEAN and Science & Engineering scholars to empower their successful transition and integration into NTU and Singapore.

• Student support and case management

  i. Work with School Care Managers and other NTU administrative departments, to identify and provide relevant support services to international students, both academic and non-academic.

  ii. Plan and organise training and activities for students, to help them better integrate academically and socially.

• University-wide integration efforts
  i. Lead the strategic planning and implementation of programmes and initiatives that inculcate the importance of diversity and integration.
  ii. Support the development and implementation of policies and practices which enhance integration within NTU.
  iii. Promotion and adoption of integrative practices within the NTU community.
  iv. Collaborate with and provide advice to student leaders/advocates, as well as faculty and staff, to educate and raise awareness on integrative practices. 

• Support the oversight of data collection and analysis, necessary for reports to regulators and NTU senior management.

Requirements:

• Bachelor’s degree in any related field from a recognised University.

• At least 6 years of relevant experience which involves considerable interaction with students or youth.

• Experience in the tertiary education sector will be advantageous.

• Good working knowledge on the transition and integration of international students in higher education.

• Sensitive to and empathetic towards the transition and integration challenges faced by international students.

• Strategic, critical, and lateral thinking skills.

• Ability to adapt effectively in a complex and constantly changing environment.

• Communication, negotiation and influencing skills (written and verbal).

• Ability to work collaboratively with university students and colleagues from different cultural and disciplinary backgrounds.

• Strong drive to initiate, plan, implement and deliver integration initiatives on time and on target.

• Proficient in all Microsoft Office application software.

The Singapore Centre for Environmental Life Sciences Engineering (SCELSE) is a unique interdisciplinary Research Centre of Excellence (RCE), funded by National Research Foundation, Ministry of Education, Nanyang Technological University (NTU) and National University of Singapore (NUS). Hosted by NTU in partnership with NUS, SCELSE is linking new insights from the life sciences with expertise from emerging technologies in engineering and natural sciences to understand, harness and control microbial biofilm communities and microbiomes. This is enabled through its strengths in analysis of complex microbiomes, using advanced computational biology and cutting-edge facilities in genome sequencing, bio-imaging and bioreactor processes.

SCELSE is seeking to hire a Manager, Business Data Operations Management provide day-to-day facilities management and the data centre in SCELSE through ongoing end-user support as well as monitoring of HPC resources, including its 13,000 plus core compute servers and over 4 PB of high-capacity storage. The Business Data Operations manager is also responsible for the yearly performed external audit, as well as the key contact person for the SCELSE NSCC (National Super Computing Center) partnership.

In addition, the role will additionally ensure smooth operation of the SCELSE HPC through infrastructure planning, facilities budgeting, and regular review of physical and logical security of the SCELSE HPC with continued partnership with NTU-HPCC and NTU-CITS.

The role will provide direct support for the SCELSE-Sequencing Facility to meet the needs of their high-throughput sequencing machines, including integration of new lab machines, set-up and troubleshooting of network communications and maintenance and implementation of data processing workflows as necessary.

Responsibilities

• Manage the data centre and facility that encompass SCELSE-HPC compute hardware, ultra-low latency network, job scheduler, and high-performance storage
• Ensure smooth operations of SCELSE’s High Performance Computing between dual data centers (on-premises and hosted NTU site) including regular checks of environmental controls in line with ODFM and CITS safety and security measures; serve as primary contact point for all HPC facilities-related issues
• Conduct infrastructure planning including future upgrades to hardware, firmware, and software, of compute, high-capacity storage, and all accessory servers
• Regular planning for scheduled maintenance and capacity management in line with established Service Level Agreement (SLA) between vendors
• Manage all purchasing and procurement for SCELSE-HPC including annual 5-year budget review and planning
• Assets life-cycle management including annual hardware audit and appropriate decommissioning
• Preparation of quarterly, annual reports as requested by SCELSE-Finance and Procurement
• Oversee the security management and administration by adhering NTU base level security policies when deploying systems and that security vulnerabilities are resolved in a timely manner
• Participate in annual IT auditing and security exercises and review yearly on all SCELSE-HPC facility security protocol and policies handbook(s)
• Provide technical support to SCELSE-HPC science research community and to sequencing facility for support of instruments for connection to shared network drives and storage, including liaising with SCELSE-Sequencing Facility Head(s) and appropriate vendors
• Performance tuning, profiling and optimization for libraries, open source and commercial applications
• Data integration and pipeline and services 
• Support researchers in depositing data in public data repository as fit for their publication or grant needs
• Process-flow re-engineering for scientific applications and necessary benchmarking
• Managing of appropriate data access controls and user level sharing
• Ensure proper integration of all new sequencers and lab machines to the facility’s network and storage, including integration to automated processing pipeline(s)
• Assistance with transferring and sharing completed sequencing results and project data

Requirements

• Recognized Master’s Degree in Computer Engineering, Sciences or equivalent. Bachelor degree with relevant 10+ years working experiences with Linux and Open-Source Software will be considered
• At least 10 years of good working experience in HPC, including administration of a production cluster environment
• Experience in parallel programming and providing support for parallel high computing applications and high-performance parallel file system
• Has experience working with PBS Professional Scheduler or Slurm Workload Manager, as well as complex private, internal, and DMZ networks
• Experience in Linux/UNIX and open-source software stack in a multi-vendor environment, with the installation and management in a Linux-based HPC environment
• Experience in common scripting and programming languages and ANSI/GNU C, Python, Perl, or others
• Experience in scientific/engineering packages such as in life science, visualization, modelling and other areas in science and engineering is preferred
• Project management experience with demonstrated ability to lead planning meetings, ensuring design and solution reviews take place
• Good knowledge of working with both analyzing and transfer of large datasets, including ACL, data integrity, and transfer security
• Familiar with genome sequencing a plus
• Experience with relational databases, application development, and/or virtual machines, a plus
• Good self-motivated team player
• Strong analytical and problem-solving skills
• Good planning, organizational and time management skills
• Good interpersonal and communication skills - is able to interact with faculty members and researchers
• Meticulous and keen eye for details for numbers and procedures and reports

To find out more about SCELSE, visit us on Facebook, Instagram, LinkedIn, Twitter and our website: http://scelse.sg.

The Manager is a leadership position overseeing the activities of a specified Work-study Degree Programme (WSDeg Prog) where the incumbent contributes both as an individual contributor and to oversee a small team.

The team is responsible to ensure that internship opportunities are aligned to NTU’s learning outcome; and students can benefit from the learning experience to become more job ready.

Responsibilities

Programme and Facilitation Management (OJT)

• Design, develop and provide WSDeg Prog within respective responsible school programme area in collaboration with the relevant stakeholders; and in accordance to NTU curriculum development guidelines.
• Facilitate between industry partners and NTU faculties to constantly review the WSDeg Prog curriculum (incl related academic curriculum).
• Responsible for all aspects of WSDeg Prog according to assigned college and/or schools.
• Manage end-to-end WSDeg Prog processes up to completion of the essential assessment process.
• Collaborate with OJT employers to develop required On-the-Job Training (OJT) Training Plan in respect to the OJT designated job roles; and to facilitate its application to respective student.
• Provide consultation and coaching support to students who need help in overcome OJT challenges and to facilitate remedial actions with relevant stakeholders with concurrence.

Business Development & Stakeholders Management

• Develop and make plans to look for new OJT opportunities from current and new employers to recruit NTU students.
• Engage current and potential employers (and any relevant stakeholders) to garner relevant OJT opportunities.
• Collaborate with Team Lead to plan and develop suitable WSDeg Prog initiatives with respective schools to reinforce workplace experiential learning; and help in organizing the team to realize the agreed plan.

• Bachelor’s degree in any field from a recognized University.
• At least 4 to 6 years working experiences with exposure in team management role, internship/training management and service delivery experience preferably in tertiary education, adult education sectors and/or government agencies environment.
• Successful track record in the management of internships/ cooperative education/ work-study degree programme/ workplace learning/ performance enhancement or adult education.
• Familiar with adult learning pedagogy and practices of OJT.
• Able to provide career coaching support and consultation to students on their career goals, career aspiration, career development, career preparation and job search etc.
• Have some knowledge of industrial sectoral employment landscape and SkillsFuture Skills Framework.
• Candidate with qualifications in Career Facilitation Programme (CFP) and/or WSQ Advanced Certificate in Learning & Facilitation (ACLP) will have added advantages.
• A proficient written and oral communicator.
• Have an eye for detail.

Student wellbeing and support is a top priority and a key foundation for NTU Education 2025. It enables NTU students to thrive and flourish in their educational journey. As a counsellor in NTU, you will play a crucial role to enable NTU to fulfil its mission for student wellbeing and support. As a team member of the University Counselling Centre, you will provide counselling for undergraduate and graduate students and engage with various internal and external stakeholders to promote a NTU campus community approach to mental health.

Key Responsibilities:

Counselling and case management and consultation

• Provide professional counselling services to NTU undergraduate and graduate students.

• Provide consultation to staff, family members, and peers on concerns they have regarding a student and provide case management support, especially for students at-risk.

• Document and maintain proper clinical records in accordance with policies and procedures of the University Counselling Centre.

Psychological critical incident management

• Provide consultation and psychological critical incident management to suicidal or severely distressed students and staff, and where needed, in getting immediate treatment for such students/staff through working closely with various stakeholders (e.g. Support and Care Team, Associate/Assistant Chairs and Student Care Managers of Schools, Faculty-in-Residence, Campus Security, Office of Human Resource, NIE Wellness Centre, etc.).

Community approach to case management

• Work collaboratively with and make recommendations to schools, student service offices, Halls of Residence, etc. to facilitate a campus community approach towards managing students with complex/severe mental health issues.

• Work in inter-disciplinary teams (e.g. Educational/Clinical/ Counselling Psychologist, Counsellor) to provide evidence-based psychotherapeutic interventions/treatment to students with complex/severe mental health issues and/or co-morbid issues (e.g. Special Education Needs and mental health issues).

• Liaise with other professionals (e.g. psychiatrists, doctors) and Social Service Agencies to mobilise community resources to provide care and support for the students.

• Refer and/or recommend external service interventions (e.g. family therapy) as part of the student’s overall treatment plan.

• Conduct training on a range of mental health issues and evidence-based intervention strategies for staff.

Strategic support in University Counselling Centre (UCC)/University Wellbeing Office (UWO)

• Evaluate and/or develop service provisions for students and provide clinical updates/feedback to UCC.

• Provide strategic support to team lead and Head, UCC in the overall provision of UCC services.

• Collate and analyse statistical data and/or related reports to Head, UCC as and when required.

• Develop/support initiatives and programmes under UCC and/or UWO. 

• Perform additional duties/projects as assigned by Head, UCC or Director, UWO

Administrative support in University Counselling Centre (UCC)

• Lead a small team to oversee the daily operations and services of UCC ensuring efficient and effective functioning.

• Manage UCC’s facilities, equipment, supplies and systems to ensure proper maintenance and addressing any issues or repairs

• Prepare and maintain accurate records, reports and documentation related to UCC and SOAR operations, and budget.

• Manage UCC’s budget, monitor expenses and ensure financial prudence and compliance.
   

Requirements:

• Graduate qualification in counselling, counselling psychology or clinical psychology.

• Preferably a registered counsellor with the Singapore Association for Counselling (SAC) or a registered psychologist with the Singapore Psychological Society (SPS).

• About 6-8 years of professional counselling experience and competent in case management and critical incident management.

• Proficient in professional counselling approaches and tools to help clients with diverse issues and conditions

• Experience in working with young adults, preferable in a university setting

• Experience in working in a multi-disciplinary team and conducting Continual Professional Development training for staff is advantageous.

• Experience in operations management, preferable in education or counselling environment.

• Strong attention to details and commitment to maintaining accuracy in all operational aspects.

• Strong organisational and multitasking skills, with the ability to prioritise and manage multiple tasks and responsibilities.

• Possess professional values that are in line with the Code of Ethics of SAC or SPS.

• Possess good interpersonal and communication skills

• Proficient in IT skills (e.g. Microsoft 365, use of Apps, appointment booking systems, case management systems)

The University Advancement Office (UAO) supports NTU’s giving mission by fostering meaningful relationships and strategic partnerships with philanthropists, alumni, business community partners, corporations, foundations, and friends that result in goodwill and philanthropy towards education and research that underpin a shared sustainable future.

Responsibilities:

The Senior Executive, Information Management (IM) will work with the IM team to build and maintain an effective database management system, serving as a foundation for supporting alumni and donor engagement initiatives across NTU. Other key responsibilities include:

• Monitoring the success rate of marketing campaigns.

• Delivering accurate and meaningful data to support comprehensive analyses and research efforts.

• Assisting in the maintenance of systems and software under the purview of both UAO and the Office of Alumni Engagement.

• Providing training to system end users.

• Gathering system requirements to meet new and changing business needs.

Requirements:

Experienced working with database management systems or databases. Proficiency in Chinese is essential as the candidate is expected to review database records in Chinese. Possess good administrative and communication skills.   

Experience in using fundraising software and an advance user of Microsoft applications. Possess strong interpersonal, managerial and communication skills with the ability to interact effectively with internal stakeholders of all levels. Technically savvy and ability to multi-task and meet tight deadlines.

Applicants should have at least a Diploma in Information Technology (or equivalent certification in a related domain), with a minimum of two years’ working experience in customer service, and two years of relevant and related working experience in a database-related role.

The Office of Academic Services (OAS) plays a key role in advancing the University’s educational goals through implementing and administering the academic policies established by the University’s academic body. OAS provides academic services for students from the time of their matriculation to their graduation and are committed to integrity, strong governance, and high standards of professionalism in our work to establish success for all NTU students.

Being part of a team that manages students’ assessment, progression and award, the key responsibilities of the role are as follows:

Responsibilities

• Custodian for assessment/result records for undergraduate students.

• Coordinate within the office and with Schools/Colleges/Institutions to ensure timely and accurate capture of records arising from various activities according to timelines and guidelines set, as well as in compliance with policies and procedures.

• Manage the examination system and mark entry system, and processes for undergraduate students.

• Oversee the setup of relevant database for mark entry and marks processing, where students’ progress and performance are determined and captured at the end of every semester.

• Provide advice to the Schools/Colleges/Institutions for special cases in compliance with policies and procedures, and ensure appropriate approvals are obtained for exceptional cases.

• Manage the release of exam results, academic termination and related appeals, to ensure students receive their results according to the scheduled timeline and all appeals are properly handled.

• Prepare examination statistics for reporting to the University management.

• Supports data requests and gatekeeping, so as to ensure compliance with NTU student personal data protection and the Personal Data Protection Act (PDPA).

• Work with system developers to ensure process and system readiness for new initiatives, updates of curriculum, process enhancement and automation.

• Spearhead/Participate in cross-team projects within OAS and be a change agent in fostering the collaborative culture in OAS.

Requirements

• Bachelor’s degree from a recognized university.

• Minimum 3-5 years of supervisory experience, preferably in academic services in the tertiary education sector.

• Proficient in office IT applications and Microsoft Office suite of application.

• Working knowledge of SQL will be an added advantage.

• Experience and exposure to Robotic Process Automation (RPA) will be an added advantage.

• Analytical experience with data and information.

• Experience in database and process management.

• Good communication skills, able to express ideas clearly and concisely (written and verbal).

• Good interpersonal skills, able to collaborate and engage with people at different levels of the organization.

• Able to multi-task and work under pressure.

• Meticulous and organized.

• A strong team player with the ability to work independently.

• Work with clients to collect information on income and expenses, review income statements, expenditure documents and other financial records
• Maintain tax information and records
• Assist in the preparation of corporate, partnership and individual tax returns, keeping clients in compliance with all legal requirements and prevailing regulations
• Draft tax returns, tax declarations and other required reports
• Draft correspondences with tax agencies
• Research tax issues and provide relevant documentation
• Responsible for supporting the team in execution of tax processes within pre-established deadline
• Any other duties assigned

Degree/Diploma/ACCA

Responsibilities

• Undertake detailed design in Building Structures
• Execution of projects and liaison with the Client, Client’s Consultants, Contractors, and authorities to provide technical support for design
• Checker to obtain approval of design and drawings
• Prepare design report & attend meeting to resolve technical issue

Requirements

• Degree in Civil and Structural Engineering or its equivalent that is recognized by the Professional Engineers Board of Singapore
• Well versed with local authority codes and regulations
• Minimum 4 years of relevant building structure with civil experience
• Involve in large scale building (HDB/ Condominium/ Commercial) structural design project
• Good exposure in the analysis and design of PPVC, Precast and concrete structures, steel structures
• Good knowledge of the various engineering design software and analytical tools
• Applicant who has lesser experience will consider for Engineer role

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. 

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

Creativity for All

Adobe is a place where exceptional people work – don’t just take our word for it, our employees have recently voted us #2 on the 2023 Singapore Best Workplaces™.

We’re proud to offer market leading employee benefits designed to suit you and your lifestyle. Some of the great benefits include health insurance, global days off, wellness fund, parental leave, access to our Employee Stock Purchase Program and programs designed to help you continue to build your career.

We know that people are the differentiator in our business, and that's why we want to meet you.

A bit more about you

The role is for an experienced leader that can develop a scalable strategy and coaching model to ensure the growth and retention of the Solution Led business in Adobe. This role is critical to the retention, growth and value acceleration for customers that are existing Adobe partners. In this role, you will be a critical part of our organization with a mission to retain, grow and accelerate value for Adobe Digital Experience customers.

You will build and lead a team focused on ensuring our solutions are delivering value to our customers, including leading to retention of their business and opportunities to expand our relationship further as well as make them referenceable.

You are also someone who is eager to learn, but also contribute to and help drive projects that benefit the larger Digital Experience community here at Adobe.

What you'll do:

• Lead a team of Solution Account Managers and Retention Specialists to understand and deliver best in class adoption, use case expansion and meaningful value across the region and to foster a results-driven team culture.

• Collaborate and align with cross-functional ecosystem in Adobe to Develop customer centric regional strategy to ensure scalable impact that increases adoption and expansion of Adobe DX solutions into the customer base.

• Take ownership of the renewals & retention business proactively, to enhance overall customer experience & to limit surprises.

• Achieve ambitious renewals & retention quotas collaboratively with internal teams & external stakeholders, consistently meeting or exceeding targets.

• Develop, plan, and execute on strategies to achieve expansions in customers that deliver incremental value to their organizations.

• Provide subject matter expertise on Digital Experience and become a trusted advisor to Adobe's customers.

What you'll have

• Demonstrable people management experience including building, leading, and managing a team within a technology organization or function.

• Proven experience driving customer retention and growth initiatives, achieving high retention rates and strong upsell results, with customer satisfaction in a post-sale environment.

• Strong interpersonal skills and desire to work in a dynamic and fast-paced environment.

• Ability to work autonomously, be self-motivated, and motivate others with strong team leadership.

• Highly articulate with a consultative approach to business problems.

• Proven effectiveness managing an account portfolio of large, complex, and strategic accounts at a senior level.

• Building and maintaining relationships at most senior levels with assigned accounts and becoming a trusted advisor.

Adobe for All

Adobe strives to create an environment where our employees can do their best work and drive their career growth and development based on their personal goals. From fair-pay practices to Employee Networks and programs designed to make everyone feel included, we're committed to fostering a diverse and inclusive workplace for all.

Take the plunge and jump in

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Primary Function of Position:

The Senior Manager, Digital Product Portfolio Marketing, Asia is responsible for leading regional marketing strategy development and execution for our Intraoperative Digital Product Portfolio in five markets (Japan, Korea, China, Taiwan, and India). Core job responsibilities include leading go-to-market planning, market research, insights generation, and marketing execution in close collaboration with Corporate, Regional, and Market teams to drive Intraoperative Digital Product Portfolio readiness, launch, adoption, utilization, and customer satisfaction. As a key Asia leader for our Digital Product Portfolio, this individual will be responsible for understanding the needs of our customers and working closely with cross-functional teams to build and execute growth strategies and plans that meet the unique needs and requirements across the region.   

Roles and Responsibilities:

• Support creating and aligning Intraoperative Digital Product Portfolio and marketing visions with sales and marketing stakeholders to launch Digital Products and accelerate their adoption.
• Collaborate with Asia Regional Clinical, Hospital, and Platform portfolio teams to ensure coherent and integrated visions and marketing strategies and tactics for Asia.
• Collaborate with Corporate, Regional, and Market partners to build localized product launch strategies and plans for the Intraoperative Digital Product Portfolio in Asia.
• Ensure consistent planning process regionally with authentic product positioning, value messaging, and local commercial execution. Conduct post-launch analysis with Market teams to track execution effectiveness and make necessary adjustments to achieve goals.
• Identify, establish, and promote best practices to improve sales and marketing competencies for the Digital Product Portfolio across the Region.
• Identify gaps in marketing toolkits for the Asia region and drive development or customization of new Digital Product Portfolio collateral and tools where necessary.
• Collect feedback from tradeshows, market research, customer interviews, focus groups, and KOL case observations related to the Digital Product Portfolio. Generate regionally specific insights for existing (post-market) and upcoming (pre-market) Digital products in the pipeline.
• Develop in-Market or in-Region business justification for the launch of new Digital products.
• Develop productive relationships with Regional KOLs and leverage them in their respective Markets and internationally to showcase our Intraoperative Digital Product Portfolio.
• Support Global Product Management to help address product quality issues and help manage EOL plans as they arise. 

The Service Manager provides leadership and oversight of the Service Department. They also work closely with the Country Manager and Sales team to promote and grow RSS market share, sales and profitability. The candidate has management responsibility for the back-office operations staff, workshop facilities and Field Service Engineers.

• Rotork Site Service (RSS) Financial responsibility inclusive of reporting accuracy, forecasting, utilization, profit and loss, and business planning
• Achievement of budgeted / forecasted growth targets
• Promote a solutions-oriented mindset (beyond product) throughout Rotork and with clients, and expand on current capabilities to deliver valued services which will differentiate RSS from the competition. i.e. any brand repair, network integration, subcontracting, asset management, etc
• Develop subordinates for current and future RSS needs and to support the development beyond the current skillset
• Lead, manage and motivate the team through performance reviews, to ensure maximum accuracy, efficiency and utility within the territory
• Manage projects within the Service Department, including the workshop and retrofit areas, using the Company’s processes and procedures to meet turnover, cost, profit and agreed budget goals
• Function as an integral part of the site management team reporting into the Country Manager
• Work to develop improved methodology, processes and shared best practices
• Ensure that departmental resources are properly planned and coordinated and that customer needs are met as time and cost effectively as possible. This includes ensuring the timely arrival of materials required to perform service work
• Drives utilization to meet corporate expectations while controlling overtime
• Ensures sales opportunities are handled timely and properly to assist the sales team in order conversion for project or day-to-day service work
• Utilizes local and corporate KPIs and metrics to drive performance and meet the goals
• Performs initial reviews of customer service contracts, master service agreements, etc. for compliance with our terms and conditions
• Ensures that the service team comply with all Rotork health and safety policies and procedures together with the applicable legislation in addition to the adherence to health and safety policies and procedures applicable at customer sites
   

Your Career

As the Senior Director of JAPAC Public Policy at Palo Alto Networks, you will spearhead the expansion and management of our policy and government affairs practice throughout the region. Your role involves developing and executing a robust public affairs strategy to enhance our engagement and relationships with institutions and government departments. You will engage in the development of strategic public policies, build/maintain influential relationships and help advance strategic business opportunities. You will also serve as a trusted advisor to senior business leaders in the region. The position will focus on all key markets in the region for Palo Alto Networks. 

The role is based in Singapore and will require occasional travel throughout the JAPAC region, as well as trips to our Santa Clara, CA headquarters and our Washington, D.C. offices, as needed.

Your Impact

• Expand and cultivate existing relationships while identifying new key officials, organisations, and stakeholders to elevate Palo Alto Networks' visibility in the cybersecurity and related tech policy communities.
• Develop and execute a comprehensive plan for engagement, ensuring strategic positioning in the cybersecurity and tech policy landscape.
• Monitor and engage on current and emerging public policy issues, including cybersecurity, Artificial Intelligence, certifications, data flows, cloud, and privacy, and develop and execute strategies to engage on these policies in the company’s interest.
• Collaborate with Palo Alto Networks' public sector teams to facilitate business conversations with senior government officials, government CIOs, cybersecurity stakeholders, and purchasing influencers of government and other public sector organizations.
• Support the development and maintenance of strategic relationships within public sector organizations and institutions.
• Partner closely with the JAPAC legal and policy team members, as well as with  the U.S.-based Public Policy and Government Affairs team and Policy colleagues in EMEA to ensure consistent approaches and information sharing.
• Serve as a trusted advisor to senior business leadership in the region and support their efforts to increase company name recognition and operational relationships.
• Liaise internally with various corporate functions and geographic business leadership to provide timely public policy positions, insights, and written materials in relation to identified policy areas, related business initiatives, and government regulatory activities..
• Advise internal business leaders and work collaboratively with business units (including, marketing, communications, product management, sales, and others)  to ensure that Palo Alto Networks has the information needed to make strategic decisions with critical impact on the company’s business goals. 
• Help Palo Alto Networks continue to build our brand as a strategic partner to JAPAC policymakers  and as a thought leader in the cybersecurity arena.
• Present the company's policy positions through written papers, comments, meetings, conferences, and industry associations.
• Manage local representation (e.g., local lobbyists, trade and other business associations).
• Contribute to speeches and materials for senior executives, identifying thought leadership opportunities and operational partnerships.
• Travel regionally and, to a lesser extent, to corporate headquarters in Santa Clara, California and to Washington, D.C. as required.

Responsibilities:

• Perform site selection (if applicable), initiation, monitoring and close-out visits in accordance with contracted scope of work and good clinical practice. If applicable, Clinical Research Associates may be accountable for development of project subject recruitment plan on a per site basis. Support work with sites to adapt, drive and track subject recruitment plan in line with project needs to enhance predictability.

• Provide monitoring visits and site management for a variety of protocols, sites and therapeutic areas.

• Administer protocol and related study training to assigned sites and establish regular lines of communication with sites to manage ongoing project expectations and issues. Evaluate the quality and integrity of study site practices related to the proper conduct of the protocol and adherence to applicable regulations. Escalate quality issues as appropriate.

• Manage the progress of assigned studies by tracking regulatory submissions and approvals, recruitment and enrollment, case report form (CRF) completion and submission, and data query generation and resolution. May support start-up phase.

• Create and maintain appropriate documentation regarding site management, monitoring visit findings and action plans by submitting regular visit reports, generating follow-up letters and other required study documentation.

• Build awareness of features and opportunities of study to site.

• Collaborate and liaise with study team members for project execution support as appropriate.

Requirements:

• Bachelor's degree in a health care or other scientific discipline or educational equivalent.

• Minimum of 1+ years of on-site monitoring experience; or equivalent combination of education, training and experience.

• Computer skills including proficiency in use of Microsoft Word, Excel and PowerPoint and use of a laptop computer

• Good written and verbal communication skills

• Good organizational and problem-solving skills

• Effective time management skills

#LI-Hybrid

#CRAFSAJD

#CRASDAJD

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com

Job Scope:

• Lead the team of operations staff to support the delivery of quality and clinical care to patients
• Work closely with other departments to ensure the smooth running of the daily clinic operations as well as implementation of new initiatives
• Responsible to identify areas of improvements and drive continuous developments and spread good practices across other clinics
• Coaching, nurturing and inspiring the clinic operation staff in their continuous learning and career development
• Ad hoc duties as assigned

Job Requirements:

• A recognised Degree in any discipline
• Minimum 5 years of relevant working experience in a managerial capacity with combination of operations management, service quality and customer feedback management
• Candidate with experience in operations in healthcare sector and/or service industry will be an added advantage

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button OR email to [email protected]

**We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities**

“ Jobstudio will not solict any money , request to use your bank account for business or request you to transfer any monies to any parties , please be aware of scams impersonating jobstudio and our employees , you may call our office directly at 64221390 for verification. We will not be liable for loss arising from scams.”

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Choong Yi Han

EA Personnel Reg No: R2196526

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

· Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

My client is a reputable professional services firm, they are hiring an Accountant for their Singapore office. To facilitate the company growth, this is a newly created role due to expansion.

Reporting directly to Finance Director, you are responsibile for full set of accounting, ensure timely month-end andf inancial reporting, preparation of consolidation ofaccounts for overseas entities, preparation of B/S reports, tax, auditory, and statutory matters.

Requirements:

• Degree in Accountancy or equivalent professional qualifications (ACCA)
• At least 5 years full set of accounts experience, candidates returning to workforce are welcome to apply.
• Knowledge of forex accounting will be advantages
• Proficient with MS Office Excel such as VLOOKUP, Pivot Table
• Experience with accounting software, Quickbooks and/or Netsuite/ system migration to Netsuite would be an advantage

Interested applicants please send your resume in MS Words format to [email protected] and attn it to Joey Chen (R1878026)

Shortlisted candidates will be notified.

www.ambition.com.sg

EA Registration Number: R1878026

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. Licence Number: 10C5117

#LI-JC1

COMPANY DESCRIPTION

Beyondsoft International (Singapore) Pte. Ltd. was set up in 2007 and established as the regional headquarters for the Southeast Asia (SEA) and European markets in September 2015. Based on our vision of "Using technology to promote social progress, economic development and become a global customer preferred partner" and our concept of "Beyond your expectations", Beyondsoft is committed to provide our customers in countries along the "Belt and Road" with comprehensive solutions and products and creating commercial value for customers to realizing continuous businesses development.

Our core business includes:

1. IT development services providing customers with IT consulting, software research and development, software and hardware testing, system integration and operation and maintenance, data analysis and other services;
2. New retail solutions and products through intelligent products, helping small and medium-sized enterprises (SMEs) realize the digital transformation of their daily operations;
3. Internet of Things (IoT) platform and solutions comprehensive use of IoT, artificial intelligence, big data, cloud computing and other technologies to provide IoT solutions for intelligent upgrades in cities, parks, buildings and industries, to create a smart future.

For more information, please visit www.beyondsoft.com.

RESPONSIBILITIES

• Manage and monitor all installed systems and infrastructure
• Install, configure, test, and maintain operating systems, application software and system management tools
• Proactively ensure the highest levels of systems and infrastructure availability
• Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes
• Maintain security, backup, redundancy and BCP strategies
• Participate in the design of information and operational support systems
• Liaise with vendors and other IT personnel for problem resolution
• Manage the VMWare environment
• Provide enterprise-wide support to a high level of Microsoft Windows
• Support the HPE and Hitachi environments

• Diploma or Bachelor’s degree in Computer Science/ Information Technology/ Engineering or equivalent
• Minimum 5 years of knowledge on the following technologies:
• VMware vCenter: ESXi, SRM, VRM
• Security operation and technologies such as Privileged Access Management, Endpoint Protection Platform, Firewall
• System Monitoring
• Backup And Recovery
• Windows Server OS with good understanding of Windows AD, DNS, GPO, and Failover Clustering
• SAN storage with good understanding of remote site replication (Knowledge of administrating Hitachi Virtual Storage Platform would be an added advantage)
• Possess good understanding of Public Key Infrastructure and Network Access Control
• Good communication skills and able to work independently
• Able to provide support in a 24/7 environment and would require to work on-call at least 1 week every month

The Finance Manager for New Projects Funding will play a pivotal role in the achievement of the strategy of the Company, focusing on sourcing, evaluating, and managing financial resources for new and existing projects. This position demands a dynamic and strategic financial professional who can help the Company fulfill its mission by efficiently and effectively allocating resources.

Key Responsibilities:

• Project Funding Strategy: Develop and implement a comprehensive strategy for sourcing and allocating financial resources for new projects in alignment with the CSR mission of the Company.
• Financial Analysis: Conduct financial analysis, including risk assessment, cost-benefit analysis, and financial modeling, to determine the feasibility and viability of proposed projects.
• Budgeting and Forecasting: Collaborate with project teams to develop project budgets and provide financial forecasts to ensure sound financial planning.
• Grant Management: Manage financial aspects of grants and funding agreements, including compliance, disbursements, and reporting.
• Due Diligence: Perform due diligence on potential partners and grantees to ensure the foundation's funds are being utilized effectively and ethically.
• Risk Management: Identify and assess financial risks associated with projects and implement mitigation strategies.
• Performance Monitoring: Monitor and evaluate the financial performance of ongoing projects, providing recommendations for improvement as necessary.
• Reporting: Prepare and present financial reports to monitor the Company CSR footprint and provide transparency on project funding.
• Stakeholder Relations: Collaborate with project managers, donors, and external partners to establish strong working relationships and ensure alignment with project financial goals.
• Compliance: Stay current on financial regulations and ensure that projects are in compliance with relevant laws and regulations.

Qualifications:

• Bachelor's degree in Finance, Accounting, or a related field; Master's degree or relevant certification (e.g., CFA, CPA) is preferred.
• Proven experience in financial management, particularly in evaluating and funding projects.
• Strong analytical and financial modeling skills.
• Excellent communication and interpersonal skills.
• Proficiency in financial software and tools.
• Ability to work both independently and collaboratively in a team.
• Strong attention to detail and organizational skills.

Job Description:

• Report directly to the Centre Management.
• Assist the centre management with running the operations of the centre.
• Actively drive sales volume through quick follow-ups with potential clients.
• Provide accurate information to clients on policies, procedures and service.
• Strong case resolution skills to resolve client feedback and complaints on promised actions and that client needs are addressed in a timely and appropriate manner.
• Work closely with other managers to ensure that all MOH service requirements on financial and quality aspects are strictly adhered to through rigorous and constant internal checks.
• Ensuring that the logistics and operational capability of the centre runs smoothly.
• Ensuring timely and appropriate administration and documentation according to required law, processes and regulations.
• Participate & represent on behalf of the company’s services with confidence.
• Represent the centre in the absence of any management.
• Communicate clearly and appropriately with clients & business partners, always speaking with the understanding of tone and choice of words.

Requirements:

• Diploma or Degree in any field is welcome.
• 5-days work week. Rotational weekends (Sat & Sun) required.
• Preferably minimum 1 year in operational role.
• Preferable experience working with MOH or other relevant stakeholders in the healthcare industry in general.
• Applicants with operational backgrounds in other industries such as hospitality are welcome to apply.
• Experience working with elderly in the community would be good to have.
• Hands-on and enjoys community setting.
• Able to work independently with little supervision.
• Proficient in Microsoft Office and comfortable with IT.
• Able to speak local languages and dialect (preferable).

Benefits:

• Attractive base salary and incentives for driving results.
• Great opportunity for career development in a growing market and organization.
• Industry-specific training and coaching by a highly experienced team.
• Highly flexible environment to brainstorm and implement ideas.
• 15 days annual leave.

Job Purpose:

• The SSM is the main interface between the Company's Customers and Suppliers including the end customer of the Partner. BDM is responsible for business expansion & execution of the suppliers' strategy. The SSM is responsible for the complete sales cycle with an aim to maximizing revenue, Net Gross Profits and Customer satisfaction by developing deep relationships with key people in the supplier organization, partners and end customers. Will be responsible for handling suppliers independently clearly focusing on delivery top-class value-added services.

Responsibilities:

• Create, Develop and implement supplier and vendor specific initiatives
• Channel Partner and Vendor engagement
• Execution - Credit management, Order processing, AR Collections
• Operational excellence - pipeline management, forecasting and inventory management

Knowledge, Skills and Experience:

• >8 to 10 Years of relevant work experience is required.​

Education and Certification:

Required Education:

Preferred Education:

Working Conditions:

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At Tech Data, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

We are currently seeking an experienced and motivated Salon Manager to lead our team and oversee daily salon operations. As a Salon Manager, you will be responsible for managing staff, maintaining client satisfaction, and ensuring the smooth functioning of the salon.

Responsibilities:

• Supervise and coordinate salon staff, including hairstylists, nail technicians, and receptionists.
• Create and maintain staff schedules, ensuring adequate coverage and efficient operations.
• Recruit, train, and mentor salon staff to deliver exceptional customer service and uphold quality standards.
• Oversee the implementation of salon policies and procedures, ensuring compliance.
• Handle customer inquiries, complaints, and feedback, ensuring timely resolution.
• Manage salon budgets, expenses, and financial records.
• Stay updated on industry trends and implement marketing strategies to attract new clients.