Responsibilities:

· Team Management and Task Completion: Oversee and ensure the timely completion of assigned tasks by the teams.

· Officer Deployment and Coverage: Monitor and ensure adequate deployment and coverage of all officers according to operational requirements.

· Report Submission: Review, vet, and submit reports to clients within established deadlines.

· Client Coordination for Special Assignments: Collaborate closely with clients to arrange and execute special assignments efficiently.

· Officer Audits: Conduct regular audits to assess the performance and compliance of officers with company standards.

· Recognition and Incentives: Issue commendation incentives and certificates to officers who demonstrate exemplary performance.

· Training and Development: Conduct refresher training sessions for officers as needed to maintain high standards of performance.

· Feedback and Complaint Resolution: Carry out preliminary investigations into feedback or complaints raised by members of the public (MOP) or client, and take appropriate action.

· Handover/Takeover (HOTO) Process: Perform HOTO for officers who have resigned or been terminated, ensuring a smooth transition.

· Spot Checks: Perform routine spot checks on officers to ensure adherence to operational protocols.

· Client Support: Assist clients with queries and provide timely responses to their concerns.

· Officer Support and Guidance: Advise and support officers with their queries, ensuring they have the necessary information and guidance to perform their duties effectively.

· Others: Required to attend to ad hoc on-site work as well as attend to ad hoc calls or texts, which may be outside office hours.

Requirements:

· Minimum of 3 years of experience in operations management or a related role, preferably in the security or law enforcement company.

· Proven track record of successfully managing teams and operational tasks.

· Strong leadership and team management skills with the ability to motivate and guide teams effectively.

· Excellent communication and interpersonal skills for client liaison and officer support.

· Problem-solving and decision-making abilities, especially in handling feedback, complaints, and preliminary investigations.

· Strong ethical standards and integrity, especially when conducting investigations and audits.

· Flexibility and adaptability in handling unexpected situations or special assignments.

Job Overview

We are looking for a visionary and results-driven General Manager (Business Development) to lead the strategic growth of our organization. The ideal candidate will be responsible for identifying new business opportunities, forging strong partnerships, and driving revenue growth. This role demands exceptional leadership skills, a deep understanding of market dynamics, and the ability to lead cross-functional teams to achieve business objectives.

Key Responsibilities

Strategic Planning:

• Develop and implement strategic business development plans to achieve organizational growth targets.
• Analyze market trends, customer needs, and competitive landscape to identify growth opportunities.
• Collaborate with senior leadership to align business development strategies with company goals.

New Business Opportunities:

• Identify and pursue new markets, customer segments, and partnership opportunities.
• Build and maintain strong relationships with key clients, partners, and industry stakeholders.
• Lead negotiations for contracts, partnerships, and business agreements.
• Develop and present proposals to potential clients and stakeholders.

Revenue Growth:

• Drive revenue generation by exploring innovative strategies and diversifying income streams.
• Work with marketing and sales teams to design and implement campaigns to attract new customers.
• Monitor and evaluate the success of business initiatives to ensure profitability.

Team Leadership:

• Lead, manage, and mentor the business development team to achieve performance targets.
• Set clear goals and expectations for team members and conduct regular performance reviews.
• Foster a collaborative and high-performance work environment.

Networking and Relationship Management:

• Represent the company at industry events, conferences, and trade shows to enhance brand visibility.
• Maintain ongoing communication with existing partners and stakeholders to strengthen relationships.
• Act as the primary point of contact for high-level business negotiations and discussions.

Operational Efficiency:

• Establish systems and processes to streamline business development operations.
• Monitor and report on key performance indicators (KPIs) related to business growth.
• Ensure compliance with legal, financial, and regulatory requirements in all business dealings.

Requirements:

• Bachelor’s degree in Business Administration, Marketing, or a related field (MBA preferred).
• Minimum of 8-10 years of experience in business development, sales, or strategic management, with at least 3 years in a leadership role.
• Proven track record of driving business growth and achieving revenue targets.
• Strong understanding of market research, competitive analysis, and customer acquisition strategies.
• Excellent negotiation, communication, and presentation skills.
• Proficiency in computer applications, including:
• Microsoft Office Suite (Excel, Word, PowerPoint).
• CRM software (e.g., Salesforce, HubSpot).
• Analytics tools for market research and forecasting.
• Strategic thinking and problem-solving abilities.
• Ability to lead and inspire teams in a fast-paced, dynamic environment.
• Multilingual proficiency is an advantage.

Why Join Us?

• Be at the forefront of driving strategic growth and innovation in the company.
• Work in a collaborative environment that values leadership, creativity, and results.
• Competitive salary and a comprehensive benefits package, including [list benefits like medical insurance, performance bonuses, etc.].
• Opportunity to influence and shape the business development strategy of a growing organization.

Job description

Admin & Account in charge of all aspects of admin and accounting work, produce full set of accounts for Group and subsidiaries. The manager is responsible for daily operation activities of accounting to ensure the function of finance is organized and filings for administrative work must be well maintained. She must provide accurate financial statements and management accounts monthly to accomplish compliance with corporate policies and statutory reports requirements.

The manager demonstrates a leading role in working with a team of finance, admin, purchasing and sales to comply with good internal control, liaison with external auditors, bankers, authorities and regulators. The manager must keep update with the changing of statutory FRS requirements and tax laws to determine the implications of such changes to internal financial reporting.

Strong analysis of data helps to improve the performance of finance and position of the Organisation, develop good internal control that is applicable, suitable for accounting policies to meet all requirements of reporting. Monthly and yearly reports are required by the management, the manager may require working with the other department leaders to help the Organisation's overall internal admin & account strategies.

a) Prepare monthly financial statement of reports

b) Maintain monthly approval of journal entries

c) Planning for annual financial audit schedules

DUTIES & RESPONSIBILITIES

General accounting functions

1. Responsible for daily activities of admin & accounting and filing system to ensure all functions are well organized

2. Implement policies and procedures with emphasis of SOP for internal controls to prevent possible fraud and errors

3. Calculate costs for different types of activities and cost controls for each department

4. Defining specific deadlines for the monthly closing and yearly closing and ensures compliance with the same.

5. Maintain accurate journal entries and allocations are properly supported and documented.

6. Ensure the correctness and classification of expenses recorded in the SAP system.

7. Extract data and provide analysis to the management for decision making

8. Manage accounts payable and receivables, budget and forecast activities to help the organisation determine the working capitals and fund strategies

9. Prepare assets, liability, prepayment, accrue accounting entries

10. Prepare financial statements and disclosure notes

11. Reviews of financial statements to ensure accuracy and reasonableness of Profit and Loss, Balance Sheet, Cash Flow and Statement of Equity of both holding and subsidiary company

12. Prepare consolidated management reports and provide analysis and recommendations to the directors to improve the company’s performance

13. Manage to update on Chart of Accounts and other accounting information

14. Liaise with external auditors and ensure all accounts are in place for the annual financial year-end audit

15. Liaise with SAP consultant regarding accounting and administrative SAP functions and improvements of various standard financial reports when necessary

Administrative functions

16. Ensures timely renewal of company insurance policies

17. Ensures timely renewal of company electrical license and renewal of contract with electric power retailers.

18. Administrative works for EDG project supported with government grants

19. Ensures availability of office supplies

20. Other admin ad-hoc duties as required

21. 5.5 day work week

Our client, a well-established MNC is seeking for an Assistant Marketing Manager ( Luxury Lifestyle Retail ) - $ 6,000.00 + Attractive Bonuses / MNC / Central Area

Requirements

• Min a Degree in Marketing or Mass Communication or Business or relevant
• At least 4 to 5 years experience providing 360 Marketing function include Advertising and Promotions, Events, Digital Marketing, Social Media, Public Relations, CRM etc
• Experience in dealing with vendors, agencies and medias
• Comfortable to work in a fast pace environment
• Strong communication and writing skill
• Confident and perseverance.
• Independent and team player

Others

• Salary: $ 6,000.00 + ATTRACTIVE BONUSES
• Central area - walking distance from MRT station

Interested candidate can send in your resume (word format prefer) to [email protected]

Summary:

• Salary + Commission + Allowances - $6000-$8000
• 6 working days, OT if needed
• Will require to travel around Singapore

Job Scope:

• Develop strategies to meet business goals and identify revenue opportunities.
• Lead market analysis, business development, and material pricing for projects.
• Manage project budgets, cost analysis, and ensure profitability.
• Build strong relationships with suppliers, lead client presentations, and resolve disputes.
• Mentor junior staff, collaborate with teams, and promote continuous improvement.
• Ensure compliance with laws and manage commercial risks effectively.

Job Requirement:

• Candidates with Commercial Management / Contract Negotiation / Interior Design / Construction or other related experiences are welcome to apply

Product Manager – Empowering Upskilling & Sustainable Workforce Transformation

We seek an innovative and experienced Product Manager to lead the development and success of our AI-powered software platform, designed to revolutionize the Adult Development & Workforce Empowerment ecosystem. At the heart of our mission is a commitment to upskilling individuals and fostering a sustainable, future-ready human resource ecosystem. This role offers an exciting opportunity to shape the product lifecycle and leverage artificial intelligence (AI) to drive transformative change within a dynamic, fast-growing environment.

Key Responsibilities

• Strategic Product Roadmap: Collaborate with stakeholders to understand business needs, translate them into actionable product strategies, and craft a forward-thinking roadmap incorporating AI-driven solutions to enhance upskilling and workforce empowerment.
• Lifecycle Management: Lead and refine AI-powered product offerings through the entire lifecycle using Agile methodologies, ensuring the platform remains relevant, impactful, and continuously improved.
• AI-Driven Innovation: Identify opportunities to apply AI technologies like machine learning, predictive analytics, and natural language processing to solve user challenges and deliver a seamless, empowering product experience.
• Technical Alignment: Partner with development teams to ensure technical objectives, including AI integration, align with product goals, providing clarity and support throughout the development process.
• Risk and Delivery Oversight: Anticipate and resolve potential blockers, manage risks, and ensure timely and successful product releases without compromising quality.
• UAT Coordination: Plan and execute User Acceptance Testing (UAT) in collaboration with business users and stakeholders, ensuring the product meets the highest standards of functionality and usability.
• Go-to-Market Collaboration: Work closely with marketing and sales teams to design and execute impactful go-to-market strategies, ensuring successful adoption of AI-driven features and driving user engagement.
• Industry Leadership: Stay at the forefront of trends, technologies, and the competitive landscape in AI, Adult Development, and Workforce Empowerment, ensuring our platform leads the industry in innovation and relevance.

Skills & Experience

• Proven Expertise: 3-5 years of experience as a Product Manager or in a similar role within B2B PaaS or SaaS ecosystems, with experience in AI-powered solutions being a decisive advantage.
• AI Knowledge: Familiarity with AI concepts such as machine learning, predictive analytics, natural language processing, and their applications in workforce development.
• Strategic Vision: Demonstrated ability to develop and execute impactful product strategies that align with organizational goals and leverage cutting-edge AI technologies.
• Collaboration Skills: Strong interpersonal and communication abilities, enabling seamless collaboration with cross-functional teams and stakeholders.
• Analytical Acumen: A proven ability to distil complex business needs into actionable, technical objectives.
• Agile Leadership: Hands-on experience with Agile frameworks and methodologies, ensuring iterative, user-focused development cycles.
• Certifications: Scrum Master certification (CSM, PSM) or Project Management Professional (PMP) certification is required.
• Education: Bachelor’s degree in Computer Science, AI, Business, or a related field (or equivalent practical experience).
• Industry Insights: Knowledge of EdTech, workforce transformation, or human resource ecosystems is a significant advantage.
• Results-oriented: Thrives in high-paced environments, delivering value under tight deadlines while focusing on quality.

What We Offer

• The opportunity to lead the creation of AI-driven solutions that drive upskilling and promote a sustainable workforce ecosystem.
• A dynamic, growth-oriented workplace where your ideas and contributions directly impact individuals, organizations, and industry professionals.
• Collaborative cross-functional teams with a shared passion for creating meaningful change in the Adult Development & Workforce Empowerment sector.
• A company culture that values professional development, innovation, and the pursuit of excellence.

Relationship Manager(Investment) Offshore/Onshore

BENEFITS

• Competitive compensation package(Monthly allowance + Commission + Incentives + Quarterly Bonus + Year End Bonus)
• Various incentive trips
• Build a growing stream of recurring income
• Professional development and Mentorship to break barriers

ROLE

Become a part of our team and start a fulfilling career where you'll make a real difference in the lives of your clients. We are dedicated to delivering exceptional financial guidance and services, empowering our clients to reach their financial goals and ensure a secured future.

If you love making a positive impact and enjoy working in a client-focused environment, this is the opportunity for you.

RESPONSIBILITIES

1. Client acquisition through various prospecting strategies.

2. Review prospective/existing client portfolio.

3. Propose solutions and planning for client investment and insurance needs.

4. Client management and retention.

5. Attend and respond to customer queries professionally.

6. Service and review financial portfolios in maintaining a long-term customer relationship.

REQUIREMENTS

· Diploma or Degree from a recognized institution in any field

· Passionate to make a difference

· Adventurous, driven with entrepreneurial spirit; creative problem solver with an open mind

· Outspoken with excellent communication & interpersonal skills

· Equally motivated by working independently as well as collaborating in a team

We respect your privacy and all communication will be treated with confidentiality.

Please contact us or apply in-confidence to us with you updated MS Word Resume to : kelvin@starcareerconsulting.com

Kelvin (Reg. No. R1872625)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Hair Salon Manager Responsibilities:

• Providing all services offered by the salon, which includes hair cutting and styling as well as hair removal and beauty treatments.

• Recruiting salon staff that meets mandatory educational

• Preparing work schedules for salon staff.

• Setting goals for each staff member, evaluating staff performance, and providing training and overall guidance.

• Monitoring salon supplies and equipment and ordering new stock as needed.

• Creating and distributing promotional material to attract new clients.

• Addressing and resolving client complaints regarding salon services and employee behavior.

• Processing clients’ payments and maintaining accurate financial records.

• Ensuring that the salon is clean and well-maintained at all times.

Hair Salon Manager Requirements:

• Proven experience managing a salon.

• Proficient in all microsoft office applications.

• The ability to work in a fast-paced environment.

• Excellent organizational skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

General Manager Job Description Template

We are looking for a self-motivated and results-driven general manager to direct and manage our organization's business activities and to develop and implement effective business strategies and programs. The successful candidate for this role should possess excellent communication skills, superior knowledge of business functions, exceptional budgeting, and finance skills, and strong leadership qualities.

General Manager Responsibilities

• Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals

• Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share

• Develop strategic plan for optimized productivity

• Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes

• Adhere to company standards for excellence and quality

• Seek out opportunities for expansion and growth by developing new business relationships

• Provide guidance and feedback to help others strengthen specific knowledge/skill areas

• Maintain project timelines to ensure tasks are accomplished effectively

• Develop, implement, and maintain budgetary and resource allocation plans

• Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values

• Resolve internal staff conflicts efficiently and to the mutual benefit of all involved

General Manager Required skills and qualifications

• Degree in business management or any related field.

• Good knowledge of different business functions

• Proven success in a managerial role

• Strong decision-making ability

• Excellent communication, collaboration, and delegation skills

• Proven ability to develop and achieve financial plans

• Ability to motivate and lead employees, and hold them accountable

• Strong working knowledge of operational procedures

• Meticulous attention to detail.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Description

• Assist in managing daily bakery operations.
• Supervise and train bakery staff.
• Ensure high-quality products and customer service.
• Maintain inventory levels and order supplies as needed.
• Implement strategies to increase sales and profitability.
• Ensure compliance with health and safety regulations.
• Monitor and maintain cleanliness and organization of the bakery.
• Handle customer inquiries and complaints.
• Assist in developing new recipes and menu items.
• Coordinate with suppliers and vendors.
• Prepare reports on sales and inventory.
• Assist in scheduling staff shifts.
• Conduct regular staff meetings and training sessions.
• Ensure proper storage and handling of ingredients.
• Assist in budgeting and financial planning.
• Monitor and control waste and spoilage.
• Ensure all equipment is properly maintained.
• Assist in marketing and promotional activities.
• Maintain accurate records of sales and expenses.
• Provide support to the Bakery Manager as needed.

Requirements

• High school diploma or equivalent; culinary degree preferred.
• Proven experience in a bakery or similar environment.
• Strong leadership and organizational skills.
• Excellent customer service skills.
• Ability to work in a fast-paced environment.
• Knowledge of baking techniques and ingredients.
• Strong communication and interpersonal skills.
• Ability to work flexible hours, including weekends and holidays.
• Proficiency in using bakery equipment and tools.
• Basic knowledge of health and safety regulations.
• Ability to lift heavy items and stand for long periods.
• Attention to detail and a commitment to quality.
• Ability to handle multiple tasks and prioritize effectively.
• Experience in inventory management and ordering supplies.
• Basic computer skills, including familiarity with POS systems.
• Ability to work well in a team environment.
• Strong problem-solving skills.
• Ability to train and motivate staff.
• Experience in budgeting and financial planning.
• Passion for baking and creating new recipes.

Pls send your resume to [email protected] to apply

Main responsibilities

• End-to-end responsibility for delivering the agreed scope on time and within budget.
• Governance. Formalize the project governance and align it to the company’s standards and best practices. Organize project committee meetings, team meetings and status reporting. Key decisions are adequately documented and signed off.
• Understand the scope, requirements and use cases and manage upstream/downstream dependencies.
• Assist in defining project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.
• The role assumes extensive communication with internal team(s), third parties and other stakeholders to identify all dependencies and ensure scope is successfully delivered.
• Prepare, control and monitor detailed project plan in coordination with project teams.
• Budget control and monitoring, ensuring the project has sufficient budget coverage and addressing budget constraints/concerns to the business team and senior management.
• Risk management. Understand and anticipate risks on the project and dependencies.
• Change management. Manage changes in the project scope, schedule, and costs. Timely update stakeholders in case of any deviations are foreseen.
• Ensure a continuous improvement approach: using feedback from each phase to improve and share best practices with other teams.
• Became an active player in the project management community.
• Communication – ensure relevant stakeholders are proactively kept informed throughout the project duration.
• Facilitate collaboration and discussions across teams.
• Manage Senior stakeholders and communicate effectively and professionally.
• Maintain appropriate knowledge to ensure to be fully qualified to undertake the role. Complete all mandatory training as required to attain and maintain competence.

Requirements:

• Minimum of 8+ years of relevant experience as a Project Manager managing enterprise-wide complex information systems development.
• Bachelor's Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD).

Mandatory Skills:

• Hands-on experience in coordination between the IT business lines and IT team (various locations) and ability to work as part of a virtual team in a culturally diverse background.
• Solid knowledge of project management methodologies.
• Knowledge of software development life-cycle (SDLC).
• Field experience in managing medium to large-sized projects (iterative or agile).
• Ability to anticipate risks
• Good interpersonal and negotiation skills
• Strong experience working with Microsoft Office tools (including MS Project).
• Domain knowledge around payments, SWIFT messages, ISO 20022, reconciliation, and back-office settlement is highly appreciated.

The moment a guest makes an enquiry to the Call Centre, they will be in for a surprise. As a Call Centre Assistant Manager, you’ll deliver exceptional service to guests through excellent telephone service and answering their enquiries that exceeds their expectations as well as handling their Rooms Reservations. You’ll also create the warm atmosphere that makes our guests feel at home in any location.

A little taste of your day-to-day

Every day is different, but you’ll mostly be:

• Work together with the Call Centre Manager to manage, train and make improvements to the overall guest experience.
• Be pro-active in day to day operations for Rooms Reservations and Call Centre
• Ensuring emails are responded in a timely manner
• Ensure accuracy in guests Rooms Reservations.
• Agree on and implement actions to make improvements to both internal and external customer service.
• Maximize sales and revenue for the hotel by maintaining a sales attitude at all times.
• Positively deal with and learn from customers’ complaints and comments with follow-up and feedback to the related Call Centre Manager / Duty Manager.
• Follow-up with guests to ensure satisfaction with problem resolution (service recovery).
• Maintain guest history records to assist with returning guests.
• Make sure all guest requests and queries are responded to promptly and effectively while assisting on the floor during peak periods each day.
• Be available to assist on duty in the hotels during any busy days or special events.
• Be proactive towards guests, assist them with any reasonable requests, and train all team members to anticipate guests’ needs.
• Handle all internal and external guest enquiries promptly with minimal delay, directing them to the correct parties with which they wish to speak to and provide information where necessary.
• Effectively manage all hotel communications, telephone, fax, mail, in a prompt, courteous and efficient manner, ensuring that guests feel welcome when they contact the hotel.
• Handle and deliver all messages in a private and confidential manner, ensuring privacy for guests and ensure that the messages are received and delivered clearly, accurately and in a timely manner.
• Ensure that we provide on time wake-up call services for hotel guests.
• Familiar with hotel operating system especially Opera PMS, HotSOS, PABX, table management system and Micros system.
• Take on an active role in the team by being kind, cooperative, and helpful and never forgetting the person behind the guest.
• Be up to date with information on facilities, attractions, places of interests, sights and activities in and around the hotel.
• Record all equipment and be familiar with the system and functions, resuming the role as the person in charge of the section during the absence of the Call Centre Manager.
• Describe, assign and delegate duties and authorities for the operation of the department at all times.
• Plan and coordinate with the team, ensure adequate resources are available.
• Coordinate with relevant departments to ensure request is followed-up and ensures follow-up procedures are maintained.
• Communicate effectively with the F&B and Culinary teams to ensure in-room dining quality is as per hotel standard.
• Be completely familiar with all emergency procedures and the fire system, ensuring that all Communications team members are familiar with the procedures too.
• Ensure handovers information to the next shift.
• Maintain in-depth technical knowledge and skills required for the job.
• Maintain guest histories to assist with returning guests.
• Attend and participate in regular operational and hotel meetings.
• Carry out any other reasonable duties and responsibilities as requested by the Call Centre Manager.
• Understand the goals of the hotel and the department’s role in achieving them, communicating the goals to the team.
• Understand departmental objectives for self and team, and work together to achieve the goal accordingly.
• Keep the team up to date about departmental, hotel and company activities through regular communication meetings and memos including special events and promotions in the restaurants and bars.
• Be aware of potential highs and lows in the business.
• Complete regular financial and operating reports, as required or requested by the Call Centre Manager.
• Follow company control procedures, controlling costs without compromising standards.
• Keep self-up to date and Introduce appropriate product knowledge courses to the team.
• Understand relevant Health & Safety legislations and their implications on the department’s operation.
• Communicate to the team their responsibilities within Health & Safety, ensuring that safe and healthy working practices are implemented at all times.
• Maintain personal presentation to hotel and Hilton standards.
• Ensure that all reporting and servicing deadlines are met on a timely basis.
• Adhere to the hotel’s security and emergency policies and procedures.
• Carry out any other reasonable duties and responsibilities as assigned.

What we need from you

• A minimum qualification of O levels of equivalent
• At least 3 years of experience in the a supervisory level, including management experience
• Strong sense of responsibility and self-motivation.
• Patient and responsible to solve all problems.
• Able to work under great physical and mental pressure.
• Motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve personal performance.
• Maintain high team focus by showing co-operation and support to colleagues in the pursuit of team goals.
• Must speak fluent English. Other languages will be an added advantage

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

· Search new outlet location

· Plan and develop new outlet operations

· Responsible and manage new outlet sales and manpower

Responsibilities:

• Work with user’s project leader and various team leader within IT to define business needs and objectives of new application system development or enhancement to existing systems
• Review and advice in planning, directing, controlling, safe guarding, risk evaluation, budgeting, feasibility study, development, maintenance and implementation of system development activities
• Manage and co-ordinate the activities of a team of system development, maintenance and support staffs - Manage and monitor the project development and progress to ensure completion on agreed schedules
• Control and management resources across projects
• Prepare RFPs, assess proposals from vendors and recommend the solution best meeting business needs and objectives
• Manage vendor deliverables
• Ensure system development process and system output are conforming to regulation requirements and guidelines
• Assist in developing department’s business plan and budget in align with other business units and company goals
• Identify training needs and career development of staffs
• Ability to conduct Project Steering Committee independently
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
• Highlights any potential concerns /risks and proactively shares best risk management practices

Requirements:

• Graduate in Computer related studies or Information Technology
• At least 10 years of working experience in project management and system development life cycle area
• Excellent communication skills
• Experience in insurance is an added advantage
• Experience in eGRC Projects is an added advantage
• High level of integrity, takes accountability of work and good attitude over teamwork
• Takes initiative to improve current state of things and adaptable to embrace new change

Position Purpose

• Provide guidance and day-to-day training to staff within assigned area

• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience

• Manage and coordinate activities with people, products and equipment to maximize sales and profit

Responsibilities

Restaurant Operations

• Lead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service team

• Check readiness of restaurant for service day and brief service crew on staffing roster for service day

• Manage customer flow and seating arrangement

• Oversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessary

• Manage cash floats, audit rolls, and provide technical troubleshoot for cash register errors when necessary

• Ensure documentation of all cash shortage and surplus in record book and to tally payment collection

Restaurant Management & Planning

• Act as point of escalation for service crew regarding service issues

• Resolve day-to-day operation issues as and when it occurs and to provide support as necessary to ensure service crew are able to carry out assigned task

• Lead investigation and resolution of all complex customer complaints and/or feedback in a timely and efficient manner

Quality Assurance & Control

• Enforce restaurant quality, service, cleanliness and value standards

• Monitor operations to ensure compliance with all safety procedures and guidelines in the restaurant

• Implement corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

People Management

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions

• Provide training to encourage role rotation amongst service staff

• Train and monitor staff in the company SOPs (standard operating procedures)

• Ensure workplace safety practicesPosition Purpose

• Provide guidance and day-to-day training to staff within assigned area

• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience

• Manage and coordinate activities with people, products and equipment to maximize sales and profit.

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction

• Conduct research to identify new markets and customer needs

• Arrange business meetings with prospective clients

• Promote the company’s products/services addressing or predicting clients’ objectives

• Prepare sales contracts ensuring adherence to law-established rules and guidelines

• Keep records of sales, revenue, invoices etc.

• Provide trustworthy feedback and after-sales support

• Build long-term relationships with new and existing customers

• Develop entry level staff into valuable salespeople

• Developing goals for the development team and business growth and ensuring they are met.

• Training personnel and helping team members develop their skills.

• Finding and developing new markets and improving sales.

• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role

• Proven sales track record

• Experience in customer support is a plus

• Proficiency in MS Office and CRM software (e.g. Salesforce)

• Proficiency in English

• Market knowledge

• Communication and negotiation skills

• Ability to build rapport

• Time management and planning skills

• BSc/BA in business administration, sales or relevant field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Key Responsibilities:

1. Develop and implement logistics strategies aligned with the company's overall objectives and regional requirements.
2. Oversee the daily operations of the logistics team, including warehousing, transportation, and inventory management.
3. Establish and maintain relationships with key logistics partners, such as carriers, freight forwarders, and third-party logistics providers.
4. Monitor and improve national supply chain performance by designing, implementing, and analyzing key performance indicators (KPIs)。
5. Lead projects aimed at optimizing the logistics network and reducing operational costs.
6. Ensure compliance with all relevant laws, regulations, and company policies related to logistics and transportation.
7. Manage a team of logistics professionals and provide guidance for their professional development。
8. Collaborate with cross-functional teams to streamline processes and improve service delivery。

Qualifications:

1. Bachelor's degree in Logistics, Supply Chain Management, or a related field.
2. At least 5 years of progressive experience in logistics management, with a focus on operations and strategy.
3. Proven leadership abilities and a track record of building and leading high-performance teams.
4. Strong analytical skills with the ability to interpret data and make informed decisions.
5. Excellent communication and negotiation skills.
6. Familiarity with logistics software and systems, such as warehouse management systems (WMS) and transportation management systems (TMS).
7. Ability to work in a multicultural environment and adapt to changing business conditions。

1. Serve as the technical expert for detailed design and construction aspects of the project
2. Answer questions and resolve issues brought forth by the internal team members, client, consulting engineers and contractors
3. Perform expediting actions in sourcing technical information, submission of data/method statement for installation, delivery and transport of materials/equipment, storage and issuance for site installation works
4. Prepare detailed installation plans, methodology, processes and procedures for support of construction team
5.Propose and oversee timelines for engineering proposals and submissions are met
6.Check and confirm the accuracy of submissions from contractors, vendors and suppliers for the work to be performed, coordinate and ensure approvals are received from client in timely manner
7.Set up procedure and processes in monitoring and tracking of engineering related documentation throughout project lifestyle
8.Communicate and collaborate with other managers, suppliers, and contractors
9.Prepare and deliver various installation/erection or construction related presentations, both internally and externally
10.Handle any other ad-hoc duties and tasked assigned by supervisor or management

Requirements and Qualifications:
1. Minimum of a bachelor's degree in engineering (Mechanical, Electrical, Civil & Structural, Environmental or Process Control & Automation),
2. Master's degree in engineering management or logistic management will be plus
3. 10 to 15 years of engineering experience, ideally as a managerial / expediting role in process, energy, water or chemical plants construction or large-scale infrastructure design and construction projects locally
4. Analytical and mathematical mind, capable of evaluating and solving various complex problems
5. Leadership skills necessary to manage and develop a teamwork ethics
6. Organizational competencies and project management skills to keep project, processes, and the entire engineering tasks on track
7. Self-motivated attitude with the ability to multitask and thrive in a timeline-driven environment
8. Interpersonal communication skills with expertise in distilling complicated topics to a broader audience
9. Ability to work independently as well as part of a team

Location : Tampines

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction

• Conduct research to identify new markets and customer needs

• Arrange business meetings with prospective clients

• Promote the company’s products/services addressing or predicting clients’ objectives

• Prepare sales contracts ensuring adherence to law-established rules and guidelines

• Keep records of sales, revenue, invoices etc.

• Provide trustworthy feedback and after-sales support

• Build long-term relationships with new and existing customers

• Develop entry level staff into valuable salespeople

• Developing goals for the development team and business growth and ensuring they are met.

• Training personnel and helping team members develop their skills.

• Finding and developing new markets and improving sales.

• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role

• Proven sales track record

• Experience in customer support is a plus

• Proficiency in MS Office and CRM software (e.g. Salesforce)

• Proficiency in English

• Market knowledge

• Communication and negotiation skills

• Ability to build rapport

• Time management and planning skills

• BSc/BA in business administration, sales or relevant field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.

• Helping identify marketing trends and key opportunities for innovation.

• Learning and working with various types of software for digital marketing.

• Working closely with sales and marketing department.

• Creating marketing materials such as white papers, case studies, and presentations.

• Giving presentations.

• Maintaining a marketing database.

• Providing administrative support to the marketing and sales team.

• Preparing, formatting and editing a range of documents.

• Understanding company product and brand.

• General office duties.

• Creating and interpreting a variety of reports.

• Organizing market research.

• Analyzing questionnaires and other forms of feedback.

• Updating social media accounts.

• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.

• Administration or sales and marketing assistant experience.

• Effective written and verbal communication skills.

• A high level of attention to detail.

• Ability to work effectively within a team and independently.

• Experience using computers for a variety of tasks.

• Competency in Microsoft applications including Word, Excel, and Outlook.

• Good organization skills.

• Related job and internship experience.

• Digital marketing experience.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Mission of Hagar Singapore: We are a registered charity in Singapore and part of a Christian international organisation in 13 countries that is committed to the recovery and economic empowerment of women and children who have survived human trafficking, slavery and abuse. The Hagar Singapore office has a two-fold mission – (1) Raising sustainable funding for recovery programmes that benefit survivors in Cambodia, Vietnam, Afghanistan, Myanmar, Thailand and Singapore; and (2) Delivering direct services to women migrant workers in Singapore who have experienced trafficking and abuse, enabling them to heal from trauma and start a new life with improved literacy and skills.

As a key contributor to the organisation's fundraising and social impact goals, the Manager is responsible for the development and implementation of fundraising and community engagement strategies to educate and inspire local communities to take action through financial giving, volunteerism and community fundraising. The Manager shall do this by developing effective fundraising initiatives, communication campaigns, and establishing multi-sectoral partnerships with the aims of facilitating systemic change to end human trafficking, slavery and abuse.

Duties and Responsibilities

Fundraising and Community Engagement

• Develop and implement individual and corporate fundraising initiatives, campaigns and events to build a sustainable funding base for the organisation

• Identify innovative fundraising channels and tactics for donor acquisition, and develop strategies to access new funds

• Research fundraising opportunities and draft grant applications to charitable foundations/trusts

• Manage regular programme tracking and reporting to donors and supporters

• Organise outreach events to foster community involvement and support

Digital Communications and Media

• Increase HAGAR's brand awareness across target segments through effective communications via mass media, digital and social media channels

• Chart the strategic growth of target audiences through social media and other digital channels

• Research, edit, write and develop high-impact content including copy, graphics, videos and other multimedia formats that effectively engages external audiences across different demographics and media channels

• Develop, implement and evaluate social media plans for major communication projects and campaigns

• Identify and work with influencers for strategic promotion of HAGAR’s work locally and globally

Other than the above, the candidate shall assist the wider team where necessary and perform all other duties as required.

Liaise with the main contractor, consultant, clients on the progress of Plumbing & Sanitary as well as any other services awarded's installation works.

• To supervise all works on site and ensure in accordance to the drawings, safety standards and comply to local authorities requirement.

• Able to design, submit, coordinate drawings and plan for approval and amendment.

• Adopt preconstruction isometric drawing preparation and material take off prior to site possession.

• Ensure site storage are ready and inventory system is in placed all the time.

• Able to handle more than one project at a time.

• Attend inspection / meetings with supplier, sub contractor, main contractor, consultant, and authority

• Prepare progress claim to main contractor / client & attend meetings

• Prepare & certify progress claims of sub contractor & suppliers

• Willing to suggest and adopt to all company policy which may update from time to time.

• Willing to work off hours when necessary to ensure projects are always in best performance.

Job Requirement:

• Possess a License Plumber License are preferable

• Min 7 years of relevant experience

• Knowledge in Autocad will be advantage

• Class 3 Singapore Driving License

Join Our Team as a Sales Manager - Bakery!

We are seeking a dynamic and results-driven Sales Manager to lead and grow our Bakery division. If you are passionate about sales, customer engagement, and have a deep understanding of the bakery industry, we would love to hear from you!

Key Responsibilities:

Sales Management

• Set and propose annual sales targets for approval, ensuring these targets are met.
• Plan and execute all Bakery-related marketing activities.
• Develop and review annual sales plans, activities, and campaigns, adjusting as needed to meet targets.
• Prepare monthly sales forecasts and budgets.
• Monitor market trends, sales volume, and revenue to identify opportunities and gaps.
• Adapt strategies and reallocate resources to improve overall sales team performance.
• Contribute to the development of sales, marketing, customer retention, pricing, and distribution strategies.
• Analyze market trends, competition, and customer feedback, providing actionable reports to senior management.

Customer Engagement

• Build and maintain strong relationships with customers, responding to their needs with tailored sales strategies.
• Identify customer opportunities, adapting tactics to maintain existing accounts and attract new ones.
• Negotiate effectively with key accounts, ensuring satisfaction and maximizing sales potential.
• Actively seek new sales opportunities, expanding our customer base and market reach.

Sales Team Leadership

• Review and implement customer service guidelines for the sales team.
• Supervise, coach, and develop the sales team on technical aspects of bakery products, marketing campaigns, and sales strategies.

Collaboration with Production Team

• Work closely with the production team to develop new product offerings based on market needs.
• Coordinate with production to address and resolve customer feedback related to product quality.

Other Duties

• Undertake any additional tasks assigned by the Deputy General Manager, Bakery.

Ideal Candidate:

Education:

• A good tertiary education, with a preference for a degree in Hospitality, Business, or Marketing.

Experience:

• Minimum of 7 years of sales experience in the Bakery or Hospitality industry.
• At least 3 years of experience in supervising and managing a sales team.

Skills:

• Excellent Communication & Negotiation Skills: Ability to build rapport and maintain strong relationships at all levels of staff and with customers.
• Customer-Centric Mindset: Strong experience in account management, with a focus on meeting customer needs and expectations.
• Sales Tactics Development: A demonstrated ability to be resourceful and creative in formulating and executing effective sales strategies.
• Supervisory Skills: Proven ability to lead, coach, and develop a sales team while working independently.
• Digital Savvy: A keen understanding of digital marketing trends and the ability to leverage social media and other digital avenues to enhance sales and brand presence.

Description of Division/Branch

The Partnership team oversees the engagement with corporate partners. This involves planning and reviewing of donations, volunteer management and partnership plans.

The role will be responsible for supporting the Partnerships team looking into donations, sustaining of partnerships, related initiatives and engagements, overseeing corporate volunteers and administrative matters.

Responsibilities

Partnership efforts

• Support the Partner Account leads on the administrative execution of the partnerships and related engagements.
• Support all partnership events & initiatives through procurement, liaison of vendors, coordination of logistics and administrative work.
• Support in the collation & coordination of information for partners.
• Support in execution and implementation of events, family day outs, distribution, workshops and impact assessments where needed.
• Support in reporting related to partner related activities, collation of beneficiaries’ participation, pictures and feedback.
• Liaison with internal teams on communication about Partnership related activations

Volunteer management

• Support and facilitate the recruitment and call outs for corporate volunteers in relation to the different KidSTART community led programme needs and corporate initiatives as well as other volunteer-related administrative work pertaining to the corporate initiative (e.g., volunteer engagement, awarding of volunteer hours, certificates/letter).
• Support the suitability assessment of all volunteers prior to deployment.

Reporting & Administrative efforts

• Work on feedback surveys, putting together data for presentations and post-event/engagement reports.
• Work with Comms team to update information on Partnerships on the various KidSTART Comms channels (website, socials & newsletter).
• Develop administrative workflows and protocols to support the unit.
• Cleaning up and maintenance of other working databases that support the unit’s account management with partners.
• Collation of event participation by KidSTART Social Service Agencies.

Qualifications/Competencies

• A Diploma with at least 1 to 2 years of relevant work experience in the social service or non-profit sector;
• A keen interest in partnerships & volunteer management
• Meticulous and good with numbers
• Good IT and Microsoft skills (E.g. SalesForce, Microsoft Excel and etc
• Good written & verbal communication and interpersonal skills
• Most importantly, a positive, can-do attitude