SHRI Academy is a premier provider of HR education in Singapore, offering a diverse range of academic programmes designed to empower individuals with the skills and expertise needed to thrive in the evolving field of human resources.

The Senior Manager/Manager (Academic Operations) will play a key role in driving student engagement, overseeing academic operations, ensuring regulatory compliance, and implementing process improvements. This position is vital to the continued success of SHRI Academy and its mission to advance the HR profession in Singapore and the region.

Key Responsibilities

1. Student Engagement

• Cultivate a positive and enriching learning environment that enhances the student experience.
• Serve as the main point of contact for students, addressing concerns and providing guidance throughout their academic journey.
• Design and implement student engagement initiatives to improve retention and satisfaction.
• Collect and manage student feedback for insights to drive continuous improvement.

2. Academic Operations

• Manage the daily operations of academic programmes, including scheduling, resource allocation, and faculty coordination.
• Ensure the smooth delivery of programmes, maintaining high-quality teaching standards.
• Collaborate with faculty and instructors to provide support and guidance for effective curriculum delivery.
• Plan and execute key events including orientation sessions, graduation ceremonies, and workshops.

3. Regulatory Compliance

• Ensure all academic programmes and operations comply with Committee for Private Education (CPE) and other regulatory standards.
• Maintain accurate and comprehensive documentation to meet audit and accreditation standards.
• Monitor regulatory changes and ensure SHRI’s policies and processes are updated accordingly.

4. Processes Improvement

• Identify and implement opportunities to enhance operational efficiency and effectiveness.
• Drive initiatives to improve the quality of academic services.
• Leverage technology to streamline administrative tasks and improve stakeholder experiences.
• Analyse performance metrics and provide data-driven recommendations to the senior team.

5. Team Management

• Lead, mentor, and manage a team of academic staff to meet organisational objectives.
• Assign responsibilities, set clear performance expectations, and monitor team progress.
• Facilitate professional development opportunities to build team competencies.
• Foster a collaborative and inclusive culture focused on continuous improvement and excellence.
• Conduct regular team meetings to ensure alignment with organisational goals and operational priorities.

6. Strategic Contributions

• Collaborate with the senior leadership team to align academic initiatives with SHRI’s strategic goals.
• Contribute to the development of new programmes and partnerships to expand SHRI Academy’s reach and offerings.
• Support the implementation of SHRI’s vision to become the leading professional HR body in Asia.

Qualifications and Skills

• A Bachelor’s degree in Education, Business Administration, HR, or a related field
• At least 8 years of experience in academic operations, education management, or a related field.
• Strong understanding of Singapore’s regulatory requirements for private education institutions (PEIs).
• Excellent interpersonal and communication skills, with a proven ability to inspire and engage students.
• Possess a proven track record in project management and process improvement initiatives.
• Ability to work collaboratively in a dynamic environment and adapt to evolving priorities.
• Strong leadership qualities with a commitment to fostering a culture of excellence and continuous learning.

Why Join Us?

By joining SHRI Academy, you will play a pivotal role in shaping the future of HR professionals in Singapore and beyond. You will have the opportunity to contribute to the success of an esteemed institution with a strong legacy in HR education.

You will be working with our highly motivated team of professionals to provide internal audit and compliance consultation to our wide range of local and international clients. You will be expected to gain exposure other than project execution skills as you be provided opportunity to participate in decision making, building relationship with internal and external stakeholders in an open, positive and supportive environment.

Roles & Responsibilities

• Identify the client’s business and key risks
• Analyse the impact of changing business environment on client’s business
• Implement and provide input to the engagement plan
• Perform assurance engagements in compliance with professional standards, for AML/KYC, Payment Services, regulatory reporting, BCM, and related MAS/global regulations.
• Propose resolutions to accounting and auditing issues
• Review information accompanying the assurance report in accordance with the applicable framework
• Identify areas for personal development to improve work performance
• Facilitate effective communication within the cross-functional and culturally diverse team
• Lead and coach junior team members to achieve technical competency and efficient performance
• Identify ethical conflicts in the work environment

Requirements

• Degree in Accountancy, preferably with a recognised professional qualification
• 5 to 10 years of relevant work experience, preferably from an international accounting firm
• Must have experience working on financial services engagements, i.e., insurance, banks, payments, asset and wealth management, etc.
• Must have experience working on regulatory audits, preferably on Singapore engagements
• Experience in building/setting up a new team/function would be advantageous
• Excellent communication skills to work effectively and efficiently across all levels

Responsibilities

• To develop and maintain strong, long-term relationships with key corporate and maritime clients.

• To identify new business opportunities with existing accounts by collaborating with clients to develop corporate healthcare solutions to meet their evolving needs, including upselling or cross-selling additional services.

• To actively manage and track the end-to-end sales cycle of opportunities from lead generation to deal closing and contracting, including maintaining an up-to-date sales pipeline and disciplined process of client relationship management.

• To ensure smooth and timely delivery of commercial projects from deployment planning to on-the-ground execution, working closely with internal teams such as operations, procurement, technology, finance, and HR.

• Support acquisition of new clients by working closely with Chief Corporate Development Officer to engage and cultivate potential accounts.

Requirement

• Bachelor degree in Business Administration, Marketing, Healthcare Management, or related field

• Minimum of 10 years of experience in business development, sales operations, or a related role, preferably within the healthcare sector

• Strategic thinker with strong problem-solving skills and the ability to adapt to a rapidly changing environment

• Knowledge of the Maritime sector and its health and safety regulations is a plus

Interested candidates please send in your resume to:

[email protected]

EA Personnel: Valerie Yong Kian Fung

CEI No.: R1103704

Recruit Express Pte Ltd, EA License No.: 99C4599

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for Office of Integrated Information Technology Services (IITS).
• Project Planning and Management
  • Lead Student Information System projects from initiation to completion, including planning, execution, and resource management.
  • Develop and manage project plans, timelines, milestones, and budgets.
  • Define project scope, objectives, and deliverables in collaboration with stakeholders.
  • Monitor key performance indicators and project milestones to ensure the project stays on track and meets its objectives, adapting to the project's methodology and requirements.
  • Identify potential risks, develop mitigation strategies, and ensure adherence to regulations and best practices.
  • Prepare and present status reports to the steering committee and key stakeholders.
  • Monitor project issues throughout the project lifecycle and conduct post-implementation reviews to gather feedback and drive enhancements.
• Student Information System Implementation and Maintenance
  • Conduct market research to assess offerings and capabilities, providing a comprehensive understanding of available solutions.
  • Lead requirements gathering, user and customer journey mapping, milestone planning, system configuration, and testing for the system to ensure it effectively meets business needs.
  • Oversee the customization, data migration, and integration of systems, providing technical advice and coordinating with cross-functional teams and external vendors for seamless project delivery.
  • Develop and execute test plans and test cases to ensure the system meets business requirements, quality standards, and performance benchmarks. Address and resolve complex issues and defects, ensuring alignment with user expectations and adherence to security and policy requirements.
  • Facilitate training and support for end-users in collaboration with cross-functional teams, ensuring smooth adoption and effective use of the system.
  • Establish and analyze metrics related to user journeys, gather feedback, and identify improvement opportunities to enhance system performance and drive continuous innovation.
  • Maintain and support the existing Integrated Student Information System on the Oracle-PeopleSoft Campus Solutions, including monitoring new technologies, releases, and patches, and making recommendations to continuously improve work processes and services.
  • Deliver project and system documentation according to the Project Development Methodology.
• Stakeholder Collaboration
  • Serve as the primary liaison between the project team and stakeholders, ensuring clear communication and collaboration.
  • Communicate capability roadmaps and delivery strategies to stakeholders, managing expectations and addressing concerns promptly.
  • Foster strong relationships with key stakeholders, building trust and rapport to drive project success.
• Procurement and Vendor Management
  • Oversee Vendor Sourcing and Selection Process, including identify and evaluate potential vendors, ensuring they meet the project's requirements and organizational standards.
  • Lead contract negotiations with selected vendors to secure favorable terms, pricing, and conditions that align with project and budget requirements.
  • Track and assess vendor performance against agreed-upon metrics and deliverables. Address any issues or deviations to ensure adherence to contract terms.
  • Coordinate with vendors to ensure timely delivery of products and services. Address any delays or logistical issues to minimize impact on project timelines.
  • Verify vendor invoices, ensuring that charges are accurate and correspond to the agreed terms and delivered services or goods.

• Degree / Diploma in Computer Science or IT
• A minimum of 10 years of relevant work experience, including at least 5 years of hands-on project management experience demonstrating solid understanding of the higher education domain as well as Oracle-PeopleSoft Campus Solutions implementation and support experience.
• Extensive experience in project leadership and management, with proficiency in project management methodologies, techniques, and tools, including expertise in outsourcing, vendor and contract management.
• Ability to perform dual roles as project manager and business analyst, leading discussions from project initiation through planning and delivery, with good requirements analysis skillset.
• Exceptional interpersonal and communication skills, with a proven ability to persuade and collaborate effectively at all organizational levels. Demonstrates proficiency in both oral and written communication, with strong conflict management abilities.
• Strong critical thinking and problem-solving abilities, capable of addressing complex issues and finding effective solutions.
• Detail-oriented and quality-focused, with excellent decision-making capabilities and a positive attitude, demonstrating independence and initiative in exploring process improvements.
• Highly resourceful and organized, able to manage diverse tasks and priorities effectively while reconciling needs from various stakeholder groups.
• Strong understanding of software development life cycles and structured project development methodologies, with experience in agile methodologies as a significant advantage.
• Self-driven with the ability to multi-task and take on concurrent projects.
• Certification in Project Management (e.g., PMP, CITPM) is preferred.

#LI-XL1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

This is an research administrative and operational position within the Asia Centre for Health Security (ACHS). The incumbent will be part of the team to support the core functions of the centre. Their duties would include supporting research administration, conducting education and training programs, convening meetings, and secretariat functions.

Duties & Responsibilities
Working under the direction of the Director and Head of Operations at the ACHS, the Assistant Manager/Senior Assistant Manager will be part of the team to support the core duties of the centre:

a) Research and Centre Administration
- Support researchers to draft, review, negotiate and execute research agreements by working closely with researchers, collaborators and internal and external legal offices
- Liaise and support the centre's leads and research staff to meet the centre's objectives of the centre
- Provide administrative support and point of contact between faculty and researchers and NUS administrative departments to support the management of research projects
- Administrative support for the running of the centre, including arranging meetings, liaising with third party providers and vendors
- Support financial administration, processing of payment, procurement and budget tracking for centre expenses and donor funding
- Tracking of assets and reporting deliverables to funder and donors

b) Education and Training and the Convening of Meetings and Roundtables
- Support Centre Leads in planning and execution of education and training activities of the centre, such as the ACHS webinar series, ACHS fellowship program, workshops on biosafety and health security law attended by local and international guests.
- The responsibilities would include event planning; liaising with vendors; creation of templates and forms; registration; liaising with participants and logistics arrangements including venue, travel and room bookings; and on the ground support for public seminars, workshops held in person and online

c) Collaboration & Partnership
- Liaise and work closely with local, regional and international partners and collaborators, this includes providing support for policy roundtables and panel discussions and the building a network of experienced experts in health security

d) Provide secretariat support for the centre (Faculty Meetings, International Advisory Panel), this includes arranging of meetings, preparation of slides, notes of meeting, communication and dissemination of information, and collation of report

e) Work closely with other offices in the school, e.g. finance, HR, IT and GHO and university, e.g. OLA, ODPRT, CPO to take forward all administrative tasks, including discussion, collaboration and problem-solving on complex situations

f) Other duties assigned by the Director or Head, Operations

Qualifications

• Applicants are expected to have at least a Bachelor degree from a recognised institution with at least five years of experience in an administrative position within the academic, research or healthcare sector

• Strong administrative skills and experience in supporting projects such as convening meetings, organise training and workshops, service contracts, financial administration, or equivalent experience

• Experience organising events, in-person and online is a requirement

• Excellent written and oral communciation skills, with the ability to summarise content, prepare slides, reports and content

• A good team player who is self-motivated, well organised and with the ability to work well under pressure and tight deadlines

• Effective at problem-solving, able to take initiative to learn on the job and manage various responsibilities.

• IT systems savvy and proficient in Microsoft Office Applications

• Knowledge of NUS processes and systems is an advantage

• Strong interpersonal and negotiation skills, and ability to interact effectively with alllevels of associates, including senior leadership

Manager / Senior Manager, Manufacturing

Company Highlights:

• Major investment in AI projects in Singapore (APAC) to support global enterprise clients.

• Opportunity for job stability and post-training abroad (6–12 months in APAC).

• Collaborate with cross-functional, culturally diverse teams using group-wide resources.

• Influence critical product design roadmap decisions.

• Location: Western Singapore.

Job Scope:

1. Manufacturing Improvement: Implement and report on improvement initiatives.

2. Production Oversight: Manage production schedules, materials, and KPIs.

3. Quality Assurance: Ensure compliance, minimize defects, and enhance production capacity.

4. Automation & Cost Efficiency: Drive advanced automation and cost-reduction strategies.

5. Leadership & Safety: Lead shift teams, ensure workplace safety, and resolve facility issues.

Requirements:

• 6 years or above of experience in post-semiconductor processes or semiconductor settings.

• Expertise in production improvement and knowledge of chemical regulations.

• Good understanding of Quality Management Systems (QMS).

• Proven skills in devising and executing improvement plans.

If you are interested in this opportunity, submit your application now to [email protected]

find out more about this position. Thank you.

Chen Hsiu Wen (Winnie) | Personal Reg No: R1980765

Manpower Staffing Services (S) Pte Ltd | EA License No: 02C3423

Looking for Retail Assistant, Retail Supervisor & Retail Manager

We are one of the well-known largest supermarket retail companies in Singapore. Currently, we are looking for

1. Retail Assistant

2. Retail Store Supervisor

3. Retail Store Manager

Job Details

• Working Hour: 6 day work week
• Working Location: Islandwide

Key Responsibilities:

• Handle the daily operations of the store, ensuring efficient and effective functioning.
• Provide excellent customer service by attending to customer inquiries and providing appropriate recommendations.
• Monitor and replenish stocks and inventory to ensure adequate product availability.
• Identify and implement strategies to improve sales opportunities and monitor the performance of sales.
• Perform administrative duties as assigned, contributing to the overall store management and organization.

Requirements:

• 6 days work week; 42 hours in a week; Willing to work on weekend
• Candidate with experience in retails industry (especially in Supermarket or F&B experience) will be an added advantage
• Pay range between $2200 to $3800

Overall Purpose of Job:

• Managing and preparation of cost estimation and commercial proposal including contractual obligation require by tender process
• Procurement and subcontract management for ongoing projects. This involves selecting the right vendors, negotiating favourable terms, and ensuring the timely delivery of materials and services.

Responsibilities:

• Prepare and submit cost estimation based on tender specification for approval. This includes liaising with equipment suppliers and when necessary, work closely with Engineering Design Centre/ designers to ensure suppliers’ scope of supply and specifications for equipment fulfil requirements of specifications
• Have a good overview and understanding of the business and be aware of the changes in the market (such as that of the shipping environment, oil prices affecting offshore market or action by competitors) and ensuring changes are made to company strategy to adapt to the changes in the business environment.
• Develop and execute procurement strategies for product/ solution with defined scope
• Drive sales success with existing and new clients throughout sales and execution process, including and not limited to; identify client, develop solution, work with internal stake holders to provide specification and commercial proposal, negotiate contract, manage client relationship, and ensure positive and sticky strategic partner future opportunities
• Work with internal business leaders to effectively report on marketing and business development activities and communicate strategies, justify development expenditure products/ solutions, and ensure positive results of projects
• Develop opportunity pipeline for defined scope, and assist internal teams to effectively forecast success
• Identify and assist to implement continuous improvement strategies to maximise overall company success

Requirements

• Preferably a degree in Marine Engineering and Naval Architecture
• Experience in both Commercial and Marketing.
• Preferably more than 6 years of experience in the marine industry with good network of customers worldwide.
• Knowledge in commercial and marketing relating to the marine industry
• Be comfortable with self-sufficient travel in globally distributed locations
• An appreciation of developing concepts/ ideas into commercial products/ solutions and executing a related sales opportunity.
• Self- motivated and ability to manage multiple opportunities and projects concurrently
• Critical attention to detail, and be success driven
• Outgoing personality and the ability to articulate ideas clearly, communicate and market concepts and listen
• High attention to personal presentation and ability to converse in a professional manner
• Ability to travel at short notice
• Global travel required

Other Information:

• Location: 16 Benoi Road (Island-wide transport provided)
• 5-day work week
• Working Hours: 7.25am to 5.00pm

Responsibilities

• To develop and maintain strong, long-term relationships with key corporate and maritime clients.

• To identify new business opportunities with existing accounts by collaborating with clients to develop corporate healthcare solutions to meet their evolving needs, including upselling or cross-selling additional services.

• To actively manage and track the end-to-end sales cycle of opportunities from lead generation to deal closing and contracting, including maintaining an up-to-date sales pipeline and disciplined process of client relationship management.

• To ensure smooth and timely delivery of commercial projects from deployment planning to on-the-ground execution, working closely with internal teams such as operations, procurement, technology, finance, and HR.

• Support acquisition of new clients by working closely with Chief Corporate Development Officer to engage and cultivate potential accounts.

Requirement

• Bachelor degree in Business Administration, Marketing, Healthcare Management, or related field

• Minimum of 10 years of experience in business development, sales operations, or a related role, preferably within the healthcare sector

• Strategic thinker with strong problem-solving skills and the ability to adapt to a rapidly changing environment

• Knowledge of the Maritime sector and its health and safety regulations is a plus

Interested candidates please send in your resume to:

[email protected]

EA Personnel: Valerie Yong Kian Fung

CEI No.: R1103704

Recruit Express Pte Ltd, EA License No.: 99C4599

Responsibilities

• To develop and maintain strong, long-term relationships with key corporate and maritime clients.

• To identify new business opportunities with existing accounts by collaborating with clients to develop corporate healthcare solutions to meet their evolving needs, including upselling or cross-selling additional services.

• To actively manage and track the end-to-end sales cycle of opportunities from lead generation to deal closing and contracting, including maintaining an up-to-date sales pipeline and disciplined process of client relationship management.

• To ensure smooth and timely delivery of commercial projects from deployment planning to on-the-ground execution, working closely with internal teams such as operations, procurement, technology, finance, and HR.

• Support acquisition of new clients by working closely with Chief Corporate Development Officer to engage and cultivate potential accounts.

Requirement

• Bachelor degree in Business Administration, Marketing, Healthcare Management, or related field

• Minimum of 10 years of experience in business development, sales operations, or a related role, preferably within the healthcare sector

• Strategic thinker with strong problem-solving skills and the ability to adapt to a rapidly changing environment

• Knowledge of the Maritime sector and its health and safety regulations is a plus

Interested candidates please send in your resume to:

[email protected]

EA Personnel: Valerie Yong Kian Fung

CEI No.: R1103704

Recruit Express Pte Ltd, EA License No.: 99C4599

*Seeking for a Credit Administration Senior Officer/AM with minimum 4 years of Credit Administration (Admin)/Credit risk experience in Banking industry and knowledge in MAS 610 requirements*

THE COMPANY

Rooted in their commitment and service to their clients, the company has a well-received yet stable brand within the Banking sector. They currently seek a Credit Administration (Admin) Senior Officer/Assistant Manager to be part of their Credit documentation team.

JOB RESPONSIBILITIES

• Process or prepare loan documents/credit facilities set up (e.g. roll over request, credit draw down)
• Perform collateral management
• Ensure adherence of credit facility’s limits
• Prepare Credit reports
• Work closely with other business stakeholders

JOB REQUIREMENTS

• Degree in Business Studies/Finance/Banking/Economics Commerce/ or any other relevant education
• Minimum 4 years of Credit Administration (Admin)/Credit risk experience in Banking industry
• Knowledge in MAS 610 requirements
• Meticulous, organized, team player and has good interpersonal skills

If you will like to explore this opportunity, please email your resume in Microsoft Word format to [email protected]

We thank you for your interest and will contact shortlisted candidates for more detailed discussion.

Please refer to our website https://resolutehunter.com/ for more job postings.

EA Licence 18C9105

EA Reg R1105305

*Seeking for a talent with minimum 3 years of hands-on Operational risk (BCP Management and outsourcing) in Banking and/or financial institutions*

THE COMPANY

This is an established brand name and the company is well-known in the market for their products and services. Currently, the bank seeks for an Operational Risk (Senior Officer/Assistant Manager) to be part of their risk team.

JOB RESPONSIBILITIES

• BCP/BCM exercise (Conduct BCM test (call tree exercise and ensure compliance of BCM framework to regulatory requirements)
• Outsourcing/Analyze impact on operational risk (New transactions, New products, New technologies, Any amendments/updates to existing processes)
• Review impact on operational risk
• Ensure compliance of bank’s policies
• Ascertain current/future risk areas
• Propose recommendations and report on operational risk findings
• Follow up progress of any previous Internal/external audit or MAS or Head office findings/action plans and issues have been resolved
• Liaise with internal and external stakeholders
• Any other adhoc duties

JOB REQUIREMENTS

• Degree in Accountancy/Commerce/ACCA or any other relevant education
• Minimum 3 years of hands-on Operational risk (BCP Management and outsourcing) in Banking and/or financial institutions
• Sharp, focus, analytical and has good interpersonal and communication skills

If you will like to explore this opportunity, please email your resume in Microsoft Word format to [email protected]

We thank you for your interest and will contact shortlisted candidates for more detailed discussion.

For more job openings, please visit our website at https://resolutehunter.com/opportunities/

EA Licence 18C9105

EA Reg R1105305

Job Scope:-

• To achieve set fundraising targets through planning and implementation of assigned fund-raising events and campaigns.
• To manage key donor accounts, primarily individuals, churches, schools and the general public. This role involves regular communications, tracking donations and development of the donor engagement plan.
• To support Manager in strategizing evaluating and developing plans to build donor and volunteer networks, engagement and relationships
• To analyse donation data to enhance engagement strategies
• To research and identify donor prospects
• To help develop messaging angles and approaches of fundraising appeals
• To analyse data on campaign performances and donor data with the view to enhance donation, relationships and partnership outcomes

Job Requirements:

• Min Bachelor's degree in a related field
• Min 2 years experience in social service / healthcare / non profit setting
• Strong communication and interpersonal skills
• Able to start work immediately or within a short notice

Interested candidates do submit your application to [email protected]

Attn: Wendy Khoo Hui Wen (R1761665)

Recruit Express Pte Ltd (99C4599)

Our client, a leader in the healthcare industry, is seeking a high-caliber individual to drive compliance activities and strategies aligned with trade regulations and policies in the APAC region. This role will ensure adherence to company policies and government regulations while managing the flow of international trade.

Key Responsibilities:

• Lead and oversee trade compliance policies for import/export operations in the APAC region.
• Manage and mentor compliance personnel; handle hiring, goal setting, performance evaluations, and team projects.
• Provide guidance on customs compliance to internal stakeholders.
• Implement best practices and process improvements.
• Manage daily shipment clearance operations for imports and exports.
• Ensure data integrity related to tariff classification, country of origin, and regulatory information for Customs and Government Agencies.
• Develop and implement audit programs to verify accuracy in customs declarations.
• Supervise pre- and post-entry audits of customs declarations and logistics providers; ensure corrective actions for non-compliance.

Job Requirements:

• Bachelor's degree in a relevant field
• At least 10-15 years of logistics trade compliance experience in medical devices or pharmaceutical industry
• Strong understanding of Trade Compliance principles
• In-depth knowledge of Customs regulations, import/export regulations, and international trade requirements
• Ability to translate strategic vision into innovative solutions
• Strong analytical, critical thinking, and problem-solving skills; experience in risk management and gap analysis
• Excellent stakeholder management skills in the APAC region
• Exceptional verbal and written communication skills; able to present effectively at all levels
• Proficient in Microsoft Outlook, Word, Excel, and PowerPoint
• Ability to meet deadlines in a fast-paced environment
• Team-oriented, self-motivated, and able to work independently
• Experience with databases, enterprise resource planning, and global trade automation solutions
• Skills in implementing and maintaining Supply Chain Security

We’re seeking an experienced marketer, based in Singapore, to drive growth in the UK market.

If you're passionate about redefining how people shop, leveraging customer insights, and driving growth in a dynamic environment, join a team dedicated to innovation, excellence, and creating a place where everyone thrives.

As the Senior Manager, UK Country Growth Marketing, you will:

• Own UK Sales and Marketing Budget: Lead UK sales performance and manage a multimillion-dollar marketing budget.
• Develop the UK Growth Strategy: Design a one-year growth plan aligned with Castlery’s 3–5-year objectives, focusing on localized strategies, key categories, channels, and UVPs with measurable outcomes.
• Understand Market and Competitor Dynamics: Stay ahead of market trends, competitor activity, customer preferences, and retail dynamics to refine strategies and identify opportunities.
• Drive Business Planning and Commercial Calendar: Lead planning for initiatives and levers to achieve sales goals, influencing commercial decisions across stakeholders.
• Manage Performance Channels: Set and achieve sales and ROI targets, ensuring channels are optimized and aligned with the growth strategy.

To be successful, you will come with:

• UK Market Expertise: Strong understanding of UK market dynamics, consumer behavior, and retail trends.
• Strategic and Data-Driven: Proficient in leveraging data and analytics to develop customer-driven strategies and achieve measurable outcomes.
• Budget Ownership: Proven ability to manage multimillion-dollar marketing budgets and meet performance targets.
• Cross-Functional Leadership: Demonstrated success in leading cross-team initiatives and fostering collaboration.
• Team Management: Experienced in setting goals, coaching teams, and driving high performance.

Responsibilities:

Treasury Support

• Handle daily cash management (including bank a/c balance, FOREX (spot, forwards and swap), money market borrowing, fund transfer using Swift Alliance and deal inputs)
• Management of mass payment
• Support subsidiaries in monthly closing and RTC closing
• Conduct subsidiary treasury process check to ensure compliance of company policies (SOD, Double payment, minimization of local payment, vendor registration process, etc.) and to review workflow and procedure
• Payment & Collection process improvement (check-warehousing, supply chain financing, dealer financing and virtual account)
• Manage cash pooling structure
• Investigate bank reconciliation lapse and system issue
• Check monthly mark-to-market entries and amounts of treasury product
• Familiar with Quantum GTR (Global TReasury System) developed by Sungard

AR Management

• KPI Management on Overdue & Bad A/R Management
• Support to resolve and improve A/R Management issues in subsidiaries
• Monitoring and expanding the compliance of Global Credit Policy in subsidiaries
• Managing Compliance of A/R Insurance Terms & Conditions

Requirements:

• Minimun 12 years of relevant experience in Treasury.
• Experience in back-office support and banking operation familiar with ERP and Quantum GTR (Global Treasury System) developed by Sungard
• Good communication and negotiation skill are required
• Knowledge of finance and banking operations

Interested candidates, please send your updated CV to [email protected]

Tempserv Pte Ltd (06C3745)

R1983541

JOB SUMMARY

The purpose of this position is to manage multiple functions of building operations and maintenance. The position has both operational and financial (P&L) management responsibility, for all sites within the South Asia sub-region. The five countries within the South Asia sub-region are Singapore, Philippines, Malaysia, Thailand and Indonesia. The position is based in Singapore and reports into the Asia Operations Director.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Facility Management: Oversee the day-to-day operations of all facilities within the sub-region, ensuring they are maintained to the highest standards and all deliverables are achieved on-time and within budget.

• Regional Coordination: Work closely with regional office managers to ensure consistency and standardization of facilities management practices across all locations.

• Leadership and Supervision: Lead and supervise the facility management team, ensuring that all team members understand their roles and responsibilities. Provide guidance, support and training to team members to enhance their skills and performance.

• Stakeholder Management: Develops and maintains positive client relationships. Is visible as a sub-region manager and ensures the on-the-ground office managers proactively manage the relationship with the client.

Conducts client meetings on unresolved facility issues in an expeditious and professional manner. Communicates to clients regarding property profiles, emergency preparedness plans, site inspections, facility audits, work order progress reports, and other related reports.

• Maintenance and Repairs: Coordinate and manage maintenance, repairs, and renovations to ensure minimal disruption to office operations.

• Vendor Management: Engage and manage relationships with external service providers and contractors for maintenance, security, cleaning, and other facility-related services.

• Health and Safety: Ensure compliance with all local health and safety regulations and company policies. Conduct regular safety audits and risk assessments.

• Budget Management: Has P&L management responsibility for the South Asia budget. Management of the country office mangers to ensure cost-effectiveness and efficiency in all operations.

• Space Planning: Proactively optimize space utilization and manage office layouts to accommodate business needs and growth.

• Sustainability Initiatives: Implement and promote sustainable practices within the facilities to reduce environmental impact.

• Projects: Oversees the management of both operational and capital projects.

• Crisis & Incident Management: L the response to any facility-related emergencies. This includes developing and maintaining procedures include emergency action plans, disaster recovery, business continuity, and other related procedures.

• Reporting & Documentation: Maintain accurate records and documentation related to team activities, performance and facility operations. Prepare and submit regular financial, operational and governance reports to senior management. Ensure the sub-region is audit-ready.

• Other duties may be assigned.

SUPERVISORY RESPONSIBILITIES

Provides formal supervision to individual employees within single functional or operational area. Approves subordinate's recommendations for staff recruitment, selection, promotion, advancement, corrective action and termination. Effectively recommends same for direct reports to next level management for review and approval. Plans and monitors appropriate staffing levels and utilization of labor, including overtime. Prepares and delivers performance appraisal for staff. Mentors and coaches team members to further develop competencies. Leads by example and models behaviors that are consistent with the company's values.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and EXPERIENCE

High school diploma or general education degree (GED) required. Minimum of six years of related experience and/or training. Bachelor's degree preferred with focus on business, technical or management areas. Prior Supervisory experience required and candidates with both soft & hard services experience, are preferred. .

It will be beneficial if candidates have team & facilities management experience across all five (5) countries of the sub-region. Given the strategic importance of the Philippines and Singapore sites, candidates with experience managing teams in both of these countries, is preferred.

CERTIFICATES and/or LICENSES

Facility Management certification preferred. Driver's license may be required.

COMMUNICATION SKILLS

Ability to comprehend, analyze, and interpret the most complex business documents. Ability to respond effectively to the most sensitive issues. Ability to write reports, manuals, speeches and articles using distinctive style. Ability to make effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups. Ability to motivate and negotiate effectively with key employees, top management, and client groups to take desired action.

FINANCIAL KNOWLEDGE

Requires in-depth knowledge of financial terms and principles. Ability to calculate complex figures. Ability to forecast and prepare budgets. Conducts financial/business analysis including the preparation of reports.

REASONING ABILITY

Ability to solve advanced problems and deal with a variety of options in complex situations. Requires expert level analytical and quantitative skills with proven experience in developing strategic solutions for a growing matrix-based multi-industry sales environment. Draws upon the analysis of others and makes recommendations that have a direct impact on the company.

OTHER SKILLS and ABILITIES

Intermediate skills with Microsoft Office Suite, Outlook, intranet/internet. Ability to use work order system. Working knowledge of architectural, electrical and mechanical systems. Working knowledge of leases, contracts and related documents.

SCOPE OF RESPONSIBILITY

Decisions made with in-depth understanding and interpretation of procedures, company policies and business practices to achieve general results. Responsible for setting department deadlines. Errors in judgment may cause long-term impact to co-workers, supervisor, department and/or line of business.

Join our Mission to Lead the Future of Snacking. Make It With Pride.

Collaborating with multiple functional groups in Mondelēz International and external organizations and opinion leaders, you develop and deploy nutrition strategies for the AMEA region. You contribute to our mindful snacking strategy by helping to diversify our portfolio, guiding breakthrough innovations and renovations that enhance the nutrition profile of our products, building credible brand communications, and leading external nutrition education and outreach to empower people to snack right.

How you will contribute

You will offer strategic direction and nutrition and wellbeing thought leadership for our mindful snacking strategy, inspiring product renovations and innovations. Working with regulatory affairs, marketing, consumer insights, nutrition research, and legal, you will promote nutrition and wellbeing messages and support the development and substantiation of science-backed claims used across media (packaging, advertising, websites, recipes, materials for health professionals, etc.). In this role, you will lead internal nutrition and wellbeing education programs to increase employee knowledge and implement external health professional outreach programs to drive brand credibility and growth. Leveraging your understanding of nutrition science and policy and partnering with key functions like scientific affairs and corporate and government affairs, you will inform the company’s external advocacy strategy and related stakeholder communications. You will also represent the company’s business interests by participating in strategic, external industry groups and nutrition partnerships. As a people manager, you will direct a remote team of nutrition professionals covering nutrition strategy and communications responsibilities within their business units.

What you will bring

A desire to drive your future and accelerate your career, and the following experience and knowledge:

• Nutrition expert with deep experience in nutrition science, communications, policy, and issues management, in the region and preferably in food industry
• Translating nutrition insights and scientific research into relevant messages and credible claims
• Possessing excellent oral and written communications skills and the ability to convey complex nutrition concepts in a clear, concise, and compelling manner
• Influencing senior, cross-functional partners and external bodies
• Managing and coaching people, including building strong teams, growing individuals and setting and managing professional development plans for a diverse team
• Handling complexity, working with cross country/category teams, working with internal and external stakeholders, and working on multiple, high-profile projects in a dynamic environment

What extra ingredients you will bring:

Strategic Thinking; Results Driven; Proactive & Collaborative Leadership; Ability to Inspire Followership & Push Organizational Thinking

Education / Requirements:

• Dietitian and MS or PhD in nutrition preferred
• 10+ years of experience in nutrition, working in or with the food or beverage industry

Travel requirements: 10-20%

Work schedule / Location: Singapore

Responsibilities

• Assists the Senior Manager in managing the safe, effective and efficient preparation, cleaning
  and repair of passenger trains so that the required number of trains is continuously provided
  for passenger service
• Manages, leads and motivates a group of Senior / Assistant Engineers and Senior / Technicians
  in the corrective and preventive maintenance of the DTL passenger trains
• Provides technical investigations and analyze structural, system or component problems on
  rolling stock and recommend solutions and trials
• Leads the reliability growth programme for DTL passenger trains
• Supervises and co-ordinates implementation of modification works and fleet-wide checks
• Monitors the performance of trial modifications and prepare reports recommending adoption
  or rejection of fleet-wide implementation
• Identifies staff’s training needs and implement training schemes. Identifies any hazards and
  implement control measures
• Maintains maintenance records and documentation in accordance with quality standards and
  procedures
• Act as Duty Rolling Stock Engineer on 24-hour call when required
• Carry out any other tasks assigned by Senior Manager and Deputy/HOD
• Investigates safety incidents that have occurred on train and clear them when appropriate
  action has been taken
• Monitors safety performance of trains and staff to seek areas for improvement
• Ensures all maintenance work is done safely at all times
• Undertakes monthly safety inspections as directed by HOD

Requirement

• Bachelor Degree in Mechanical / Electrical / Electronic Engineering
• Preferably at least 5 years of post-graduate working experience, with 3 years of relevant working experience in railway environment
• Strong people, planning and organizing skills
• Good analytical skills for problem-solving
• Good understanding of budgeting and financial control
• Strong commitment and strong sense of responsibility
• Resourceful, self-motivated and takes initiatives
• Result-oriented and able to work independent with minimum supervision
• Good team player with good communication skills
• Able to identify colours

We regret to inform that only shortlisted applicants will be notified.

Summary

Clifford Chance has an aspiring global strategy which puts clients at the very heart of everything the Firm does. We have a clear mandate around developing our existing strengths and relationships whilst increasing our market share in new areas.

Our Client & Market Development (CMD) function is pivotal in making the Firm's vision a reality. CMD works strategically with our Global Business Units – all with the same vision "to be the global law firm of choice for the world's leading businesses of today and tomorrow".

The firm has unrivalled scale and depth of legal resources across the key markets of the Americas, Asia Pacific, the Middle East, Africa and Europe, and focuses on the core areas of commercial activity: capital markets; corporate and M&A; finance and banking; real estate; tax; pensions and employment; litigation and dispute resolution.

The purpose of this role is to lead the business development and marketing function in South East Asia, by engaging with senior leadership to define the strategy, and delivering on the execution of a diverse range of client, practice and marketing programs and initiatives. It will involve working collaboratively with local, regional and global business development and marketing teams, partners, lawyers and other stakeholders.

Key Responsibilities

Clifford Chance seeks an experienced professional to lead its Client & Market Development strategy for South East Asia. This is a strategic role that requires a considered individual who can influence and engage with senior leadership and stakeholders, and lead a team to deliver value across every aspect of the client & market development strategy.

You will lead a five-person Singapore-based team that works across South East Asia with specific oversight of certain practices. Coverage for the role includes Singapore, Thailand, Malaysia, Vietnam, the Philippines and Indonesia, while working closely with the India focus group. The South East Asia team is part of the APAC Client & Market Development (CMD) and Brand, Communications and Marketing (BCM) team, which consists of over 30 members across our seven offices.

You must be a proven collaborator, a strong team player and be comfortable taking ownership of the tasks at hand. You will be credible, engaging and considered, with the ability to build relationships across many levels of business.

The successful candidate must have experience in developing clients, sectors, practice areas and markets, preferably in law firms or other professional services businesses. Ability to innovate and improve existing processes is highly valued.

Strategy

• Lead the development of strategic plans for South East Asia which align with the global strategy, assessing needs, market developments, risks and opportunities.

• Oversee the execution of the client and marketing strategy for the Southeast Asia practice with a particular focus on the development of key client relationships.

• Ensure the practice areas and client teams are managing marketing spend effectively and in line with budget, with ROI on key strategic client investments/initiatives.

• Work with regional stakeholders to lead on the development of client, product and/or sector strategy (especially in new areas), ensuring the right partners are deployed on the right client relationships and BD opportunities, with adequate support from the team.

Clients, Markets and Products

• Drive a more disciplined client outreach and client relationship activity across the product groups, ensuring priority is provided to GSC, core and key clients of the firm. This includes taking a lead role in client planning, client development and client feedback, and fostering a stronger client listening culture to maintain in-depth insights of our clients’ businesses to support the delivery of outstanding client service.

• Lead on strategic revenue generation opportunities for the South East Asia practice. Identify and co-ordinate cross-selling opportunities across practice areas, sector specialists and relationship partners, and encourage partners to win work in teams. This includes managing the cross-practice production of strategically significant RfP responses, pitches and credential statement.

• Drive cross-practice collaboration around our Southeast Asia focus groups, including in relation to roadshows in key markets including Indonesia, Thailand, Malaysia, the Philippines and Vietnam. Work closely with the India focus group on India-related business development.

• Work with partners and Business Professional teams (including commercial pricing and legal project management) to enhance and improve our commercial offering and efficiency.

Brand, Communications and Marketing

• Work closely with the regional BCM team on building our profile and brand across for South East Asia market, including proactive reputation management, market positioning and profile-raising plans.

• Take an external view with the aim to build profile and pipeline opportunities (e.g. sponsorships, PR, thought leadership and other marketing campaigns).

• Oversee multiple marcomms projects, including the delivery of directory/awards submissions, client collateral and product positioning statements.

• Deliver on key strategic client initiatives, campaigns and events for the Southeast Asia practice, ensuring strong cross-practice involvement and collaboration on all flagship initiatives, with a view to deliver strong ROI and revenue generating opportunities.

Operational Management

• Lead/support firm-wide projects for the function to improve processes and increase efficiency of the team.

• Ensure utilisation and compliance of key client systems e.g., InterAction, Foundation, Pandora, etc.

• Manage distinct additional firm-wide or practice specific projects as required.

Team Support and Management:

• Create a fun and fulfilling team environment focused on strategic outcomes and high performance.

• Continuously raise the bar of the CMD team, proactively mentor and guide their career development, to ensure effective support to the partnership in the go-to-market strategy and client relationship development.

• Foster collaboration with other functions to ensure a cohesive approach to client engagement.

Successful Candidate's Profile

• Demonstrated ability to engage with and influence senior stakeholders, effectively presenting insights and recommendations to drive strategic decision making.

• A strong understanding of the South East Asian market and client groups, including across private capital, banks and corporate enterprises.

• A client centric view and the ability to translate strategic opportunities into actionable plans.

• A track record of developing and implementing business plans and demonstrated ability to convert business initiatives into revenue opportunities.

• Line management experience

• Can deliver high quality work both personally and through a team.

• Strong interpersonal and written communication skills,

• Excellent project management skills with an ability to prioritize projects and meet deadlines.

• The ability to work effectively with CMD, BCM and other business professional teams across borders on projects.

• A minimum of 8 years' experience within business development & marketing in a professional services firm.

KEY ACCOUNTABILITIES

• Develop engaging product narratives for the Retail distribution channel (including ILPs) to differentiate products from competitors and align solutions with end investors’ needs and goals.
• Produce content and manage outsourced vendor for maintenance of product collateral. Work with Marketing on developing both physical and digital product content in various formats, including videos, brochures, placemats, infographics, microsites, short-form articles, eDMs and social posts.
• Bring our Product and strategies to life for our client base, which means relevant client narratives which distributors and end clients can engage with.
• Partner with Channel Marketers to create content that drives and supports initiatives and campaigns aimed at raising product awareness within the Retail, Wealth, Institutional and Lifedistribution channels.
• Work closely with Client Portfolio Managers and Product Specialists to understand product features and simplify product messaging for the retail distribution channel.
• Ensure all product content complies with regulatory requirements by working with the compliance team.

EXPERIENCE / QUALIFICATIONS

• Degree holder with 5-8 years of relevant experience.
• Proven experience in a similar product marketing role, including investment writing, sales and advisory across banks, and private banks will be an advantage.
• Competency in working with Bloomberg and/or Refinitiv Datastream.

THE CANDIDATE

• Proficient in English with strong writing abilities.
• In-depth understanding of various asset classes and financial markets.
• Ability to develop engaging and relevant product narratives.
• Very strong communication abilities, with a focus on delivery and coordination with multiple stakeholders.
• Highly motivated and capable of working independentl, with the ability to pull together resource capabilities in a firm to deliver outcomes
• Able to manage multiple projects with tight deadlines, including working with and managing third-party vendors.
• Strong skills in managing relationships with investment, marketing, sales, and compliance teams.

IDEAL CANDIDATES

• Investment/product specialists or managers looking to develop their marketing skills.
• Professionals with mutual fund sales experience who have a passion and flair for writing.
• Marketing professionals with strong product/investment knowledge.

End-to-end M&A Process

Manage end-to-end M&A processes, including deal preparation, due diligence, financial modeling, valuation, negotiation, and completion.

Oversee the preparation of information memorandum, detailed financial models, valuations, and forecasts to assess the feasibility of transactions.

Monitor industry trends, market conditions, and competitive landscape to identify opportunities for growth and expansion.

Ensure compliance with regulatory requirements and corporate governance standards throughout the M&A process.

Enhanced Reporting and Executive Communication:

• Supervise the preparation and review of detailed transaction reports, ensuring they meet the highest standards of accuracy and clarity.

• Communicate complex financial information and strategic insights effectively to senior stakeholders, including C-suite executives and board members.

Conduct comprehensive financial analysis, market research, and risk assessment to identify and evaluate potential acquisition targets or potential buyers

Prepare and present detailed transaction reports and recommendations to senior leadership and the board of directors.

Project Leadership and Management:

• Lead multiple project teams, ensuring all engagements are completed on schedule, within budget, and exceed client expectations.

• Apply advanced project management techniques to optimize team performance and project deliverables, while managing risks and stakeholder expectations.

Work collaboratively with cross-functional teams to align M&A strategies with broader corporate objectives and ensure smooth post-transaction integration.

Client Relationship and Business Development:

• Cultivate lasting relationships with key clients, legal advisors, and other stakeholders involved in the M&A process.

• Lead the preparation and delivery of proposals and presentations for new business and continuous client engagement, enhancing firm’s market position and growth.

Mentorship and Leadership Training:

• Participate in the creation and delivery of training programs. Act as a coach and mentor to less experienced practitioners, guiding them to reach their potential.

A successful candidate will ideally be able to demonstrate:

• Bachelor’s degree in Accounting, Finance, or Business from a reputable university (local or overseas) with a minimum GPA of 3.00.

• Master’s degree in Finance is preferred.

Certifications:

• CFA certification or candidacy is highly desirable.

• Passing the MAPPI Exam for P1, P2 will be prioritized.

Experience:

• Minimum of 8 years of relevant experience in financial advisory or auditing, preferably with a background in a Big 4 firm.

• Proven track record in transaction advisory and project finance across all project stages.

Skills:

• Advanced proficiency in financial modeling and the ability to diagnose project problems, develop solutions, and facilitate decision-making.

• Strong client communication skills and experience in managing client expectations and team leadership.

• Professional demeanor with excellent English communication skills, both written and oral.

• Ability to deliver high-quality work unsupervised with meticulous attention to detail.

Professional Attributes:

• Strong commitment to professional and client service excellence.

• Experience in external consulting or financial advisory roles.

• Flexibility to meet travel requirements for client service engagements as needed.

Due to volumes of application, we regret only shortlisted candidates will be notified.

About my client

We are partnering with a leading technology company specializing in cutting-edge automation solutions to identify a Senior Sales Manager for their growing Financial Services Industry (FSI) business in Southeast Asia.

This role is ideal for a results-driven sales professional with a hunter mindset and a proven ability to win new clients.

The successful candidate will drive new business development efforts, build strategic relationships, and play a pivotal role in expanding the company’s presence across the SEA region.

About the role

Reporting to the VP Of Sales, your responsibilities would includes

• Identify, target, and win new logos in the FSI sector, including banks, insurance companies, and financial institutions.
• Own the end-to-end sales process, from prospecting and lead generation to contract negotiation and deal closure.
• Develop tailored value propositions that align with the automation and digital transformation goals of potential clients.
• Build and execute sales strategies to penetrate key SEA markets and uncover new opportunities in both developed and emerging financial hubs.
• Stay ahead of industry trends, competitor activities, and market demands to refine sales strategies and identify growth opportunities.
• Build a strong sales pipeline to meet and exceed revenue goals on a quarterly and annual basis.
• Establish and nurture relationships with senior decision-makers, including C-level executives, within targeted accounts.
• Partner with internal teams, including product, pre-sales, and marketing, to ensure seamless client onboarding and delivery of solutions.
• Represent the company at relevant industry events, trade shows, and conferences to enhance visibility and build networks.

Skills and experience required

• Deep knowledge of the FSI industry, including the challenges and opportunities in automation, RPA, and digital transformation.
• Strong consultative selling skills with the ability to craft compelling value propositions.
• Excellent negotiation, communication, and presentation skills, with experience influencing senior decision-makers.
• Proven ability to independently manage the full sales cycle and close high-value deals.
• Familiarity with SEA markets, including cultural nuances and business practices.

If you are interested in the position, please click “apply” David Lerh (EA:94C3609/ R1769977).

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

This is an administrative position in the Research Office. The Research Office supports grant management, research agreement review, the Departmental Ethical Review Committee and other research administrative functions.

Duties & Responsibilities
Working under the direction of the Vice Dean (Research) and the Manager of the Research Office, the Senior Executive/Assistant Manager will be part of the team to support the core duties of the Research Office:

a) Grant Administration
- Advise researchers on grant guidelines and requirements.
- Provide administration support to researchers throughout the entire grant cycle from grant application, grant awarding, budget and expenses tracking, reporting of project status and project closure.
- Be the point of contact between researchers and various administration departments to support the management of research projects.
- Manage grant calls and be the liaison person to the funding agencies.

b) Research Agreement
- Support researchers to draft, review, negotiate and execute research agreements, working closely with researchers, collaborators and internal and external legal offices.

c) Departmental Ethics Review Committee (DERC) Secretariat

- Provide ethics review from reviewing applications, communicating feedback, reviewing amendments to processing review outcomes.
- Organise DERC meetings and keep records of DERC's reviews and outcomes.

d) Research Office
- Organise research seminars and meetings.
- Report research metrics for the School and researchers.

Qualifications

• Applicants are expected to have at least a Bachelor degree from a recognized institution.
• Preferably with at least 2 years of experience in an administrative position within the academic, research or healthcare sector.
• Candidates with experience in research administration, grant management, agreement review, research ethics, research compliance or database management will be at an advantage. Fresh graduates with some research experience may be considered.
• A team player with effective problem-solving skills and excellent communication skills to perform well in a fast-paced environment.
• Able to take initiative to learn on the job and manage various responsibilities.

Netflix is one of the world's leading entertainment services, with 283 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

Netflix is seeking a Senior Account Manager who will be an exceptional addition to our growing Netflix Ads team. The Senior Account Manager will be responsible for leading the pre-to-post sale campaign execution workflow as a strategic partner to Netflix Sales Partner(s). Our Senior Account Managers will partner with clients and sales on RFP responses, media plan generation, campaign execution and monitoring delivery performance to ensure flawless execution and excellent client service.

Sr. Account Managers will also be responsible for being the first point of escalation for the other Account Managers on their teams. They will have subject-matter expertise on the business that they support and will partner with Account Management Leadership on Sales Enablement Development for internal and offshore teams and assist in Onboarding new hires.

Key Responsibilities:

• Manage our top and strategic accounts in partnership with Sales team and driving revenue growth
• Lead and maintain training materials for the AM organization, build templates and be responsible for training new AMs who join their team in partnership with Sales Enablement
• 1st point of escalation for Account Managers on their team vs. immediate escalation to management
• Assist managers and partner with Sales Enablement in developing and continually enhancing new products, improving processes, running projects or workflows to ensure effectiveness.
• Relied upon as an SME for their Country, Market, or Agency Hold Co.
• Partner with aligned Sales Manager and/or Sr. Sales Partners to understand client goals and objectives in order to deliver excellent customer service
• Host weekly Pipeline & Pacing meetings with Sales Partners to align on upcoming launches and active campaign performance
• Build Media Plans and contribute to RFP responses around campaign packaging, pricing, targeting, etc.
• Host campaign kick-off meetings and partner with client on gathering campaign launch assets
• Partner with cross-functional teams on the production of custom creative assets
• Collaborate with Account Managers in other regions to share learnings and best practices
• Work closely with Campaign Management and Ad Operations for flawless order implementation and technical troubleshooting
• Responsible for overseeing the delivery performance of Ad Campaigns and partnering with clients on necessary campaign optimization tactics
• Provide clients with necessary campaign performance including post-campaign wrap reports
• Ability to navigate campaign escalations and contribute to long-term solutions to prevent similar issues in the future
• Maintain an in-depth understanding of our ad products, sponsorship offerings, targeting capabilities and ad policies.
• Build SME capabilities in specific areas and add depth where managers require full details on a topic
• Contribute to monthly billing & invoicing process with clients and finance
• Establish strong working relationships with client and agency partners, leaning into the sales strategy of the market or the book of business

We’re Looking for:

• 5+ years of experience in Account Management and/or Sales Planning functions in the digital media industry, with a focus on video advertising
• Experience in running export campaigns via Programmatic channels in the UCAN region with strong understanding of the US market and audiences
• Experience working in Sales Operation systems (CRM, OMS, Ad Servers)
• Knowledge of digital media sales and marketplaces including Direct IO, Programmatic Guaranteed and PMP advertising
• Excellent verbal and written communication skills
• Strong analytical and strategic thinking abilities with the ability to make data digestible for cross-functional stakeholders
• Proven project management skills with ability to multitask and manage requests from various stakeholders
• Familiarity with Advertising Research and Verification vendors like Nielsen, ComScore, Moat, Integral Ad Science, DoubleVerify, Kantar, etc
• Strong written and spoken Mandarin language skills

If you have a passion for entertainment and a desire to work in a fast-paced, innovative environment, we would love to hear from you. Come join us and help us entertain the world!

Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.