1) POSITION SUMMARY

• Plan and manage all marketing, advertising, publicity and promotional events for the assigned brand(s) according to set guidelines.
• Support the store Business Goals.
• Support the CRM and increase existing base of VIP customers.
• Be an ambassador for the represented BRAND and portray at all times a professional and customer-oriented image.

2) KEY PERFORMANCE INDICATORS :

• Traffic build
• CRM registration
• Tagging and life cycle management
• Social following and engagement

3) KEY AREAS OF RESPONSIBILITIES

Plan and Manage all Marketing, Advertising, Publicity and Promotional

• Plan and direct advertising, public relations, and promotional events and strategies for the assigned Brand(s).
• Develop media relations policy
• Initiate, develop, and maintain local, national, and international relations.
• Initiate, develop, and maintain media contacts for disseminating information.
• Arrange interviews for and regularly briefs company officials on sensitive and/or controversial issues; recommends public relations course of action in crisis and in routine public relations situations.
• Frequently act as a company spokesperson, representing officials at media interviews and company meetings with approval from Directors
• Interpret company programs for the media and the public, including retail business areas peculiar to the company.
• Coordinate ceremonies, press conferences, and other events or special projects.
• Oversee and manage company use of contracted advertising and public relations
• Manage the advertising, public relations, and promotional budget by writing the narrative, projecting costs, determining necessary

Marketing

• Plan, implement and monitor events calendar for positive brand building through promotional activities
• Develop Marketing plans for the Brand(s) and attain necessary approvals prior to execution. The Marketing Plan must have an ROI indicated for every initiative (where possible).
• Partner with Brand to develop seasonal marketing and PR strategies
• Ensure all marketing materials are approved by Brand and/or Directors.
• Share store photos with Brand Principal if required.
• Ensure a copy of all final marketing materials are sent to Brand Principal if requested.
• Make periodical store visits to better understand the business marketing needs.
• Build effective working relations with Brand Managers within the Company.
• Review and research marketing campaigns of competitor brands.
• Ensure timely submission of all marketing reports including post-event reports.
• Have strong understanding in Social Media sites and Website updates
• Monthly engagement with Store Manager at store level

4) POSITION SPECIFICATION:

Minimum a Bachelor’s Degree In Marketing

Minimum 8-10 years of management experience in luxury goods or a comparable retail environment.

• Good interpersonal skills
• Strong Financial Acumen
• Ability to handle stress, show resilience and adapt to changing market trends.
• Pleasant Personality with positive attitude
• Excellent communicator
• Good Persuasion and negotiation skills
• Proficient in computer skills

Fluent English and both in written and spoken. Knowledge of other language is added advantage.

• Be part of a renowned chemcial MNC company
• Attractive Benefits

Duties & Responsibilities:

• Accountable for budget and policy recommendations
• Direct a variety of human resources related programs to ensure that the organization’s current and future human resource requirements are met and that employees are recruited, managed, organized, trained, evaluated, and rewarded in accordance with organization’s human resource strategy.
• These programs may include recruitment, training and development, compensation/remuneration, benefits, performance evaluation, organizational development, relocation, equal employment/affirmative action, health, safety and employee wellness, payroll, employee communications and employment/industrial/labour relations.

Key Activities

• Liaise with functional or operational area managers to develop and implement local human resource strategies that are appropriate for their business needs, but consistent with the organization’s overall human resource strategy.
• Evaluate the organization’s future workforce needs in order to recommend changes to the organizations’ human resource programs to meet these needs.
• Lead, direct, evaluate and develop a team of human resource professionals to ensure that the organization’s human resource strategy is implemented effectively and within established budgets and that the organization complies with all relevant regulations, laws and employment standards.
• Experience in recruitment management. In addition to the day-to-day managerial function, the role will incorporate strategic and policy development aspects that will have medium term consequences on the operation of the function and perhaps impact elements of organization performance.
• Establish and maintain the human resource planning, control and reporting activities.
• Responsible for the activities related to the process of payroll, aiming at guaranteeing the correct payment of employee within company parameters and according to current legislation.

Requirements:

• At least 7 – 10 years of HR related experience (Manufacturing industry is a plus)
• Relevant University Degree
• Good interpersonal and communications skills

Purpose:

Management of strategic Thailand projects to seek and optimize opportunity to grow sustainably Direct Marketing and remain #1 proposition in Thailand. Management of overall A&H products across APAC for Direct Marketing and Digital Direct Marketing.

Work along side with Head of Direct Marketing and Head of Digital to sustain profitability and drive growth through products in Direct Marketing channel and Digital channel and across Line of Business.

Responsibilities:

Project Management

• Responsible on Project Management focusing to drive Thailand Growth through Customer-Lifetime-Value : X-sell, Upsell, Online-to-Offline, and Click-to-Call, and TMR Optimisation.
• Support Business Development on deal referral that involved Direct Marketing

Campaign Management

• Work closely with Head of Campaign Management on financial projection and strategy to win and/or renew especially on the large TH deals.
• Stay on top and focus on tier 2 markets namely MY, HK and ID to explore opportunity for growth with support to business development initiatives, Go Deep with existing partners through channel expansion, product diversification, x-sell and upsell opportunities.
• Support Head of Campaign Management on Referral of deals

Product Strategy

• Drive product strategy and product packages for Direct Marketing and Digital Direct Marketing channel to have best in class product suits in the markets where we operate.
• Align, Engage, and Explore opportunity to plan and execute product journey and product factory across markets that can be leveraged and shared to fasten speed to market from U/W and approval standpoint.
• Design sustainable product roadmaps to cater different customer journeys including omnichannels, O2O for ability to effectively maximize sales through cross sell and upsell activities
• Explore product bundling concept with other LOB inclusive of Travel, IPL, and SPL to enhance Chubb’s products proposition.
• Work closely with Head of Campaign Management/ Actuary to address and improve portfolios profitability through the revisit of product and its coverage.
• Coordinate with Business Development to propose strategically ‘right’ products to win new partnership.

Qualifications:

• Experienced in A&H DM and DDM with insurance knowledge and understanding Chubb is a plus.
• Background in marketing/ product development/ actuary/ or customer relationship management
• Proven record of ability to work effectively in a highly matrixed organization across all levels and in multicultural/ remote environment to be able to manage and drive the change.
• Possess strong analytical thinking, influencing, and interpersonal skills to coordinate work effectively in a high performing work environment.
• Capabilities in understanding and balancing customer centric and financial management.

Join us if you have the same belief as us that Aged care should be tailored to individual lifestyles enabling a fulfilling and meaningful life. Our focus is on optimising your physical and functional capabilities through Function Focused Care.

1. Strategic Leadership

- Support organizational development, communicate vision, mission, and values.

- Create a better home environment for residents.

- Foster a learning culture for nurses.

- Monitor KPIs and manage budget and resources efficiently.

2. Essential Indirect Nursing Care Function

- Formulate policies, procedures, and guidelines for nursing.

- Conduct audits to maintain compliance standards.

- Plan and implement clinical quality improvement initiatives.

- Ensure regulatory compliance and licensing requirements are met.

3. Support Capability Development Initiatives

- Aid in recruiting, developing, and retaining nurses.

- Enhance nursing capabilities and expand roles.

- Collaborate with the clinical team to set goals.

- Recognize staff for career growth potential and conduct performance appraisals.

4. Operational Management

- Mentor nursing team, evaluate care quality, and ensure workplace safety.

- Analyze aged care trends, review procedures, and update nursing standards.

- Educate staff on skill competencies and conduct audits for quality improvement.

- Utilize appropriate IT systems for documentation and training equipment for optimal usage.

Key Requirements:

• Bachelor's degree in Nursing
• Possession of a Registered Nursing Certificate
• Registration with the Singapore Nursing Board
• Completion of relevant postgraduate studies at the master's level is preferred
• Current possession of BCLS & AED Certificate
• A minimum of 12 years of experience in nursing, with at least 4 years in a managerial role.
• Preferably, candidates should have experience in the following areas:
• Quality and Risk Management
• Coaching, counseling, and workforce planning
• Establishing and managing operations in care centers, nursing homes, or other elderly home care services.
• Demantia, Palliative or medical-surgical experience. Advanced Diploma of the above mentioned skills will be an advantage.

EA License no. 14C7334.

CEI personnel no. R25126659

Job Description: Senior Project Manager

Position Overview
We are seeking a highly skilled and experienced Senior Project Manager to lead and oversee complex projects from initiation to completion. The ideal candidate will possess exceptional leadership, organizational, and communication skills, ensuring the successful delivery of projects on time, within scope, and within budget. This role requires strategic thinking, stakeholder management, and the ability to manage multiple priorities in a fast-paced environment.

Key Responsibilities

1. Project Leadership and Strategy
   • Lead the planning, execution, monitoring, and closure of projects.
   • Define project scope, goals, deliverables, and success metrics.
   • Develop and implement project management methodologies, best practices, and standards.
2. Team Management
   • Manage internal teams and clients remotely, fostering collaboration and accountability.
   • Provide guidance, mentoring, and support to team members both located locally and remotely.
3. Stakeholder Communication
   • Establish and maintain relationships with key stakeholders, including clients, vendors, and internal teams.
   • Facilitate effective communication to ensure alignment on project objectives and progress.
   • Provide regular status updates, reports, and presentations to senior leadership.
4. Risk and Issue Management
   • Proactively identify and mitigate project risks and issues.
   • Develop contingency plans and implement corrective actions as needed.
   • Ensure compliance with organizational policies and external regulations.
5. Budget and Timeline Management
   • Prepare detailed project plans, budgets, and schedules.
   • Monitor project performance to ensure adherence to timelines and financial constraints.
   • Manage change requests and scope adjustments effectively.
6. Quality Assurance
   • Ensure deliverables meet quality standards and align with project objectives.
   • Conduct post-project evaluations and implement lessons learned for continuous improvement.

Qualifications and Skills

• Education: Bachelor’s degree in business, management, engineering, or a related field. eg. PMP certification.
• Experience: 7+ years of experience in project management. Prior experience as a Business Analyst and / or System Analyst would be an advantage.
• Technical Skills: Proficiency in project management tools (e.g., MS Project, Jira, Bugzilla) and methodologies (e.g., Agile, Waterfall, Scrum).
• Soft Skills:
  • Excellent leadership and decision-making abilities.
  • Strong problem-solving and analytical skills.
  • Exceptional communication and interpersonal skills.
  • Other Requirements:
  • Ability to manage multiple projects simultaneously.
  • Proven track record of delivering projects on time and within budget.
  • Knowledge in Payment Operations / Workflows / Systems in banks would be an advantage.
  • Ability to travel would be an advantage.

Responsbilities

• Strategic HR Leadership: Develop and implement HR strategies aligned with business goals, overseeing recruitment, employee relations, performance management, and compliance across the region.
• HR Team Management: Lead and inspire the HR team to deliver on organizational priorities.
• Talent Acquisition: Design recruitment strategies to attract top talent and implement retention initiatives to reduce turnover.
• Employee Development: Drive leadership development, succession planning, and training programs to enhance employee skills and career growth.
• Employee Engagement: Foster a positive, inclusive work environment, championing diversity, equity, and inclusion initiatives.
• HR Operations: Manage payroll, benefits, and HR systems to ensure operational efficiency and compliance.
• Change Management: Lead change initiatives, ensuring smooth transitions and maintaining employee engagement during organizational changes.
• Compliance and Risk Management: Ensure compliance with local labor laws and proactively manage HR-related risks.
• HR Analytics: Utilize data to inform decisions, track progress, and provide insights to leadership through reports and dashboards.
• Business Partnership: Build strong relationships with leadership to align HR initiatives with organizational objectives and support business growth.

Requirements
• Bachelor in Human Resource Management or equivalent
• 7 - 10 years of human resource working experience in commodities industry
• Prior working experience in leading a team

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to [email protected]

EA License No.: 13C6305

Registration No.: R23117344

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

JOB DESCRIPTION

• Provide timely and accurate financial information and analysis to support decision-making across the organization
• Perform financial planning and analysis work, including providing detailed variance analysis for monthly/quarterly reports, board papers, and other external reporting requirements
• Prepare cashflow projections, quarterly forecast and annual budget for area of accountability. Review and challenge operational plans by reviewing underlying drivers and assumptions made when preparing quarterly forecasts and annual budget
• Support the business teams in the evaluation of the potential investment / divestment and business operation considerations during acquisition / divestment process. Liaise with other finance functions to ensure that accounting and tax impacts are appropriately considered
• Liaise with JV partners on matters arising, such as dividend distributions, shareholder loans, other financial and operational matters
• Support the Platform Finance Business Partner Lead in the annual review and amendment of the Financial Authorisation Limits
• Review existing procedures and systems and identify opportunities in process improvement, system enhancement, automation and digitalization
• Support the consolidation of forecasts and budgets
• Supervise and review the segment consolidation and support in the preparation of financial and management reporting of the Group, in accordance with group accounting policies
• Such other duties and responsibilities as may be reasonably requested by your immediate supervisor / the head of department from time to time

JOB REQUIREMENTS

• Degree/Diploma in Accounting or Business/Finance or equivalent
• Displays positive attitude, team player, meticulous and the ability to multi-task and work under tight timelines
• Able to work independently and possess good communication skills
• Conversant with Singapore Financial Reporting Standards (International) and other regulatory compliance requirements of listed companies
• Proficient in MS Office applications
• Knowledge of SAP S4 and BPC would be advantageous
• Must be able and willing to accept intra-department or inter-division transfers/job rotations, and henceforth changes in work scope and responsibilities

We’re Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Salesforce Professional Services focuses on delivering strategic engagements that define transformational opportunities and articulate clear plans for execution of change programs. We rely on our team’s expertise and specialisms to engage with executive-level customers to agree on specific business goals and actions to ignite the full value of Salesforce. Our approach considers people, process, and technology — and a successful engagement includes recommendations to the business for change to support deeper, more relevant use of the Salesforce platform.

Overview of the Role

Engagement Managers play a critical role in setting customers up for success by prescriptively shaping and then leading the execution of large and transformational engagements at our most strategic customers. Our Engagement Managers serve as a trusted advisor to Salesforce customers, providing guidance to Sales & Professional Services teams, ensuring alignments across each customer’s projects, and ensuring the highest levels of customer satisfaction. They are Salesforce platform experts who are accountable for ensuring customer success, business value and leading the Salesforce Services team assigned to their account(s). They drive delivery of the expected outcomes for each engagement and are internally and externally recognized as a business contributor, industry and product specialist.

Partnered with an Account Partner (Services Salesperson), the Engagement Manager leads both pre and post-sales activities. They are the delivery expert across the portfolio of products, responsible for developing and articulating comprehensive implementation proposals. They will then maintain the executive relationships and act as a main contact within these engagements in a billable capacity, ensuring tight alignment, offering proactive and prescriptive advice resulting in outstanding Customer Success. This may include the following:

• Pre-Sales alignment
• Project kickoff
• Bringing industry expertise and perspective
• Drive better outcomes through extensive platform expertise
• Deep understanding of Salesforce platform and solutions
• Engagement planning and alignment to customer objectives
• Regular customer sponsor check ins
• Services Renewal management
• Ensure project operational compliance
• Executive Relationship building

Are you passionate about Customer Success and would you like to work at the forefront of Digital Innovation at one of the most exciting CRM companies?

Your Impact:

• Deliver high client satisfaction (CSAT) by consistently meeting/exceeding goals and metrics
• Ensure business value is realized (directly and indirectly) for each customer engagement that concludes with fully satisfied clients that are willing to be referenced for new potential clients
• Bring standard methodologies to each engagement through your deep platform expertise by providing the Professional Services team with Subject Matter Expertise related to the proposed solution and client needs in order to ensure successful project delivery
• Positively impact client Services renewals (when applicable) by aligning customer success with professional services roadmap.
• Align closely with Account and Services Sales team by leading pre-sales activities such as the development of client-specific proposals, SOWs, staffing plans, engaging with SMEs across the organization to gain consensus on an acceptable proposal
• Where appropriate and required for Customer Success, providing direct oversight to the project team during the full lifecycle of the engagement, acting as the point of contact for both the customer and Salesforce delivery teams
• Successfully manage multiple strategic clients simultaneously
• Recognized as a valuable and trusted advisor by our customers and other members of Salesforce and continue to build a reputation for excellence in professional services
• Inspire people to do the best work of their careers, being a multiplier, amplifying the knowledge and capability of the people around you while continuing to provide an inclusive workplace as one of Best Places to Work.
• Show continued professional growth and development
• Act as an advisor on complex issues and engagements, exercising discretion and latitude in reaching critical goals.
• Lead cross-functional teams and mentors others
• Manage to a minimum billable util target
• Partner with the Go-to-Market Team (Services Sellers) to drive continued growth of services
• Proactively mitigate and manage critical issues and at-risk accounts; communicate effectively and appropriately with internal and external leaders and executives

​

Required Qualifications:

• Direct experience delivering and/or overseeing solutions on the Salesforce Platform.
• Proven experience delivering consulting services, including team leadership and active involvement in selling professional services, including Advisory engagements
• Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

Preferred Qualifications:

• Experience operating in a pre-sales environment, shaping and scoping large and complex implementation projects
• Proven experience in leading enterprise-level projects and programs
• Salesforce Application and/or System Architect certifications
• Demonstrated technical and/or functional proficiency, and ability to work well with architects or SMEs into pre-sales activities.
• Extremely strong written and verbal communication skills, executive level presence and experience in working in a client advisory role
• Demonstrated ability to influence a group audience, facilitate solutioning and lead discussions such as implementation methodology, Road-mapping, Enterprise Transformation strategy, and executive-level requirement gathering sessions
• Proven track record in building strong working relationships across multiple functions/levels; adept at fostering healthy dialogue
• Understands cloud-based technologies; translates customer/business requirements into business solutions (and successfully positions with customers)

The client that we are partnering with is a prestigious bank that is well known for their personalised wealth management services.

Job Description

• Relationship building with high net worth (HNW) clients
• Understand the financial goals of HNW clients and offer wealth management solution such as insurance, leverage products, structured products and investment products to help them protect & grow their wealth
• Provide excellent customer service and banking experience
• Regularly send customers information relating to market movements and trend analysis on the financial products that they have purchased and present new and suitable opportunities to customers
• Engage in networking and marketing campaigns to increase customer base
• Comply with all regulations and controls as set by the Bank and external regulatory authorities

Skills and experience required

• Minimum 2 years of sales experience
• Effective communication skills
• Analytical and logical thinking

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

Morgan Mckinley Pte Ltd

Claudia

EA Licence No: 11C5502

EAP Registration No: R2199597

As a Senior Social Media Manager, you will manage agency client accounts, offering strategic leadership, innovation, and oversight. You will play a key role in shaping and executing social media strategies across multiple platforms (META, TikTok, YouTube), optimizing ad buys, and driving client success. You will lead campaign planning, collaborate with the team, and report on performance, ensuring the agency delivers top-tier results for clients. You will also mentor junior team members and help refine internal processes to improve efficiency and results.

Key Responsibilities

• Strategic Account Management: Lead agency client accounts, providing strategic direction, creative input, and consistent client support. Ensure each client receives tailored, high-impact social media strategies.
• Ad Buys & Campaign Optimization: Take ownership of ad campaigns across META, TikTok, and YouTube, including budgeting, execution, and optimization to achieve key performance indicators and meet client goals.
• Campaign Planning & Leadership: Lead the end-to-end process of social media campaigns, from planning to execution. Collaborate closely with clients and internal teams to ensure campaigns are aligned with objectives, targeting the right audience, and delivering results.
• Mentorship & Team Collaboration: Provide mentorship and guidance to junior social media team members, helping to elevate their skills and performance. Collaborate with the creative and content teams to ensure campaign execution is seamless and on-brand.
• Client Relations & Strategy Development: Serve as the main point of contact for clients, building strong, long-term relationships. Regularly communicate campaign progress, provide strategic insights, and proactively address client needs and concerns.
• Performance Reporting & Analytics: Prepare detailed reports on campaign performance, using data insights to drive optimizations and inform future strategies. Provide actionable recommendations based on data and performance metrics.
• Innovation & Thought Leadership: Stay ahead of social media trends, continuously improving our agency’s strategies and creative output. Recommend new tools, technologies, and tactics to enhance our social media services.
• Deadline & Time Management: Lead the team in managing tight deadlines, ensuring quality work is delivered on time and in line with client expectations.

Required Qualifications & Skills

• 6+ years of experience in social media management, with at least 2 years in a senior or lead role, ideally from an agency background.
• Proven expertise in managing ad buys across META, TikTok, and YouTube with a strong understanding of ad optimization, budget management, and performance analysis.
• Deep knowledge of FMCG and retail products, with the ability to tailor social media strategies for these industries.
• Strong experience in writing compelling and relevant social media captions that align with a client’s voice, brand, and marketing objectives.
• Exceptional communication and client management skills, with a proactive approach to relationship building and problem-solving.
• Strong organizational skills, with the ability to manage multiple accounts, prioritize tasks, and meet deadlines in a fast-paced environment.
• Expertise in performance reporting, campaign analysis, and the ability to optimize strategies based on data-driven insights.
• Leadership skills with the ability to mentor and guide junior team members while fostering a collaborative and high-performing team environment.
• Strong creative thinking and the ability to bring new, innovative ideas to social media strategies and campaigns.

Preferred Skills

• Experience with social media management tools, ad management platforms, and analytics platforms.
• Expertise in managing influencer campaigns and collaborations.

This role is open only to Singapore Citizens or Permanent Residents.

Job Description & Requirements

The Senior Accountant will provide support to the office in terms of

1. Able to execute month end closing and perform full sets of accounts.
2. Keeping proper filing and records of customers invoices, company expenses and assisting the office manager to prepare regular payments to suppliers and vendors.
3. Keeping proper filing and records of company expenses
4. General office administrative support as and when needed.
5. Execute GST submission or IRAS filing.
6. Generate monthly Profit and Loss reports for management.
7. Assist in preparing monthly payroll.
8. Able to do HR functions like processing WP, EP, S Pass payroll etc
9. Manage procurement for Factory as well as lead and champion factory audits.
10. Experienced in having junior accountants reporting to this role.

The candidate must require :-

1. 3 to 4 years’ accounting working experience.
2. Detailed and meticulous, able to work under pressure and tight datelines.
3. Proficient in MS Office and MYOB and Xero Accounting software is essential.
4. Creditable accounting qualifications.

Job Responsibilities:

• Provide administrative and organizational support to COO, ASIA
• Responsible for supporting all departments with BAU activities and/or project-related work so that the goals of both Asia branches are achieved
• Active involvement in change management including launching new products, system and process enhancements, and regulatory changes
• Assisting COO, ASIA in execution of change-the-bank and run-the-bank responsibilities (e.g. BRORC approval, payments management approvals, etc.)
• Assist COO, ASIA to keep track of outstanding issues
• Provide support to the wider COO team

Job Requirements:

• Minimum 10 years of relevant working experience in financial services
• Team player, able to adapt to a fast pace and dynamic environment
• Be proficient in Microsoft Office and able to work on PowerPoint presentations for management and team meetings
• Good language skills (spoken and written) in English
• Excellent organizational, client-focus and problem solving skills
• Strong communication and inter-personal skills with integrity and discretion
• Proven excellent administrative and execution track records
• Good interpersonal and communications skills
• Self-initiative and ability to work independently
• Can work under tight timeline and deal with stress
• Adaptable and able to multi-task

Job Description & RequirementsResponsibilities:

• Oversee and manage the day-to-day operations of projects or functions, including budget development and monitoring, and coordinating activities with subcontractors.
• Plan work schedules and effectively organize site facilities to meet established deadlines.
• Collaborate with consultants and/or subcontractors involved in the project.
• Attend regular meetings with owners, clients, contractors, and subcontractors to ensure project progress aligns with the schedule.
• Address and resolve any unexpected technical challenges or issues that arise during the project.
• Ensure subcontractors adhere to specified requirements.
• Identify and comply with all relevant statutory and regulatory requirements for the project.
• Assess potential risks to the project and stakeholders, and develop contingency plans to mitigate these risks.
• Respond quickly to delays, emergencies, and other challenges as they occur.
• Maintain clear and consistent communication with external parties, including clients, subcontractors, consultants, and vendors, regarding project needs, requirements, and timelines through daily construction oversight.
• Review method statements for activities, ensuring safe execution and optimal use of resources for job efficiency.
• Prepare monthly site reports to update on progress and outline plans to achieve project milestones.
• Complete tasks as assigned by the Project Manager and Project Director.

Requirements:

• Candidate must possess a Degree in Civil Engineering
• At least 10 years of engineering experience in the relevant field.
• Minimum of 5 years of Ground Support & Stabilisation Works construction projects of similar scale, complexity, and nature.
• Proven experience as a team leader, guiding teams toward project goals and targets.
• Strong ability to identify potential project risks and take proactive measures to manage them.
  

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Our tax practice revolves around helping our clients effectively manage their tax obligations proactively and responsibly. As part of a global team of 35,000 tax professionals in 150 countries, you will advise clients on planning, compliance and reporting wherever the client has needs. Our unwavering commitment to quality service and our technical networks enable you to help clients reduce inefficiencies, mitigate risk and improve opportunities within their tax functions. Groups (or, as we call them – sub-service lines) within Tax include Business Tax Services, Global Compliance and Reporting (GCR), People Advisory Services, Indirect Tax Services, as well as International and Transaction Tax Services.

The opportunity

Our business tax services help clients succeed by assisting them with the strategic and operational challenges facing their tax functions, analyzing tax opportunities and benefits, and providing tax-related domestic and cross-border planning as well as compliance services for corporations Be part of the team that works closely with clients to build sustainable tax strategies; improve processes, controls and risk management; and supports clients in managing effective relationships with tax authorities.

Your key responsibilities

As a Business Tax Services Senior Manager, your main objective is to achieve business growth by developing and maintaining strong working relationships with key business decision-makers, informing them of our scope of services and communicating how these services benefit their organizations.

Skills and attributes for success

• Manage and coordinate business tax compliance and tax advisory engagements
• Develop budgets, determine resource requirements, and direct / monitor engagements
• Maintain continuous interaction with clients, manage expectations and ensure exceptional client service
• Team with tax professionals in other sub-service lines to provide comprehensive tax services
• Oversee the compliance management process and adapt to challenges in the process
• Participate in managing a compliance group by assisting with forecasting future compliance work, delegating work effectively, and resolving related issues
• Share knowledge to develop professionally and enhance service delivery. Facilitate open communication and supervise staff and peers
• Participate in recruiting efforts when necessary
• Contribute to a flexible, stable, and team-oriented working culture

To qualify for the role you must have

• University degree with a minimum of 9 years of relevant business tax experience
• A CPA / CA or other certification relevant to an area of specialization
• Excellent supervisory, analytical, organizational, and leadership ability
• Proven ability of managing complex and sizable assignments
• A commitment to learning in a tax technology environment
• Excellent command of spoken and written English.
• Experience working in public accounting firms

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

Our global transfer pricing practice is recognized as a market leader in advising on relevant aspects of intercompany transactions. We offer depth of experience through a worldwide network of dedicated transfer pricing economists and tax professionals.

The opportunity

Are you ready to take control and deliver impact? Then join EY and gain experiences that will last a lifetime.

We’re looking for a Transfer Pricing Senior Manager to join our team.

Within Ernst & Young's International Tax Services (ITS) team, our global transfer pricing practice is recognised as a market leader in advising on relevant aspects of intercompany transactions. We offer depth of experience through a worldwide network of dedicated transfer pricing economists and tax professionals. Providing a fully integrated approach to transfer pricing, our transfer pricing professionals undertake the following:

• Assistance with the preparation of transfer pricing policy and preparation of transfer pricing planning reports
• Preparation of transfer pricing documentation to substantiate transfer pricing positions taken
• Assistance with transfer pricing aspects of tax authority queries or formal audits
• Where companies would like up-front certainty on transfer pricing positions, assisting with applications for and negotiations of rulings and Advanced Pricing Agreements (APAs)
• Transfer pricing planning, including Operating Model Effectiveness projects that seek to obtain tax benefits from business restructuring
• Acting as the preferred advisor to multinational companies, addressing ad hoc transfer pricing queries

In your role as a Transfer Pricing Senior Manager you’ll:

• Analyse information, apply economic and financial knowledge to client situations, and develop effective approaches to clients' financial circumstances.
• Take a lead in developing recommendations and implementation plans.
• Develop and deliver transfer pricing and economic ideas with timely, responsive services and work products, and identify opportunities for transfer pricing and other services.
• Manage transfer pricing engagements and business development initiatives
• Assist in managing engagement economics by organising staffing, tracking fees and communicating issues to project leaders
• Build strong internal relationships within the transfer pricing team and across other services
• Coach and mentor staff

We’re looking for people with the following experience:

• Degree in economics, law, finance, tax or accounting; a CPA or similar certification
• At least 5 to 9 years of experience in transfer pricing or similar experience, with sound understanding of complex transfer pricing concepts
• Strong managerial, organizational, project management and analytical skills
• Good verbal and written communication skills

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

Senior Manager, Compliance (Singapore)

We are looking for a motivated and highly experienced Singapore Compliance Officer and Financial Crime professional who will will help promote a sound Compliance culture across both Convera Singapore Pte Ltd (major payment institution) and Convera Singapore Financial PTE Ltd (capital markets services licensee and exempt financial adviser) through ensuring that there is an effective Compliance program that enables employees to take informed, risk-based decisions as they execute their business plans. This is a high impact and hands on role with responsibilities involving Convera’s Financial Crimes Compliance and Markets Compliance teams where the candidate will strategically implement the Compliance program and identify and manage risks in partnership with the Convera leadership team.

In this role you will:

• Execute all responsibilities as the Compliance Officer with responsibilities for both Convera Singapore Pte Ltd (major payment institution) and Convera Singapore Financial PTE Ltd (capital markets services licensee and exempt financial adviser) in fast growing fintech global payments business.
• Participate with senior management to establish strategic plans and objectives.
• Effectively cascade functional strategy and contribute to development of organizational policies.
• Be accountable for actions that impact function or department budgets.
• Work on complex issues where problems are not clearly defined and where fundamental principles do not fully apply. Translates business segment strategy into functional compliance plans and guides compliance execution.
• Participate in corporate development of methods, techniques and evaluation criteria for Compliance projects, programs, and people.
• Be responsible for your decisions which will have a critical long term (typically up to five years) impact on the overall success of one or more functions.
• Interact with senior management, executives, and/or major customers which frequently involves negotiating matters of significance to the organization. Reconcile multiple stakeholder views to drive business results.
• Act as escalation and final decision point for Financial Crime and Sanctions matters.
• Be responsible (directly or through delegation) for SAR decisions, be the primary point of contact for all Singapore regulators.
• Ensure all regulatory reporting related to AML/Financial Crime is completed in an accurate and timely manner
• Ensure AML risks are appropriately documented and reported to senior leadership.
• Provide advice and guidance on policies, new product and expansion initiatives.
• Execute oversight on all outsourced Financial Crime Compliance activities.
• Direct and oversee the monitoring and testing key AML controls.
• Track and direct implement regulatory change.
• Manage and support internal / external audits and regulatory inspections.
• Complete special projects or any other duties that may be assigned.

Preferred Qualifications, Skills and Experience:

• Advanced knowledge of the Singapore Financial Crime and Markets Compliance regulatory environment and experience dealing with Monetary Authority of Singapore
• ESSENTIAL - Knowledge and experience with payment products domestic and internationally
• Extensive (approx. 7 years +) relative work experience with related bachelor’s degree (preferably a Law degree)
• Experience in a role related to AML/Financial Crime
• Demonstrated ability to advise senior business leadership and Board members on Financial Crime matters
• An ability to resolve and advise on complex issues where analysis requires in-depth evaluation of variable factors in a timely manner
• An ability to direct the application of existing principles and guides development of new policies, evolving market best practices and ideas
• Ability to enhance relationships and networks with internal and external partners, including outside areas of own expertise

Additional Info:

Physical Requirements: This is a full-time role based in Singapore with consideration given to flexible / home working.

Workhours: This position requires the incumbent to be available during core business hours. The candidate will be part of a global team and work with members located in different time-zones.

About Convera

Convera is the largest non-bank B2B cross-border payments company in the world. We leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers – helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers to educational institutions to financial institutions to law firms to NGOs.

Our teams care deeply about the value we bring to our customers, which makes Convera a rewarding place to work. This is an exciting time for our organization as we build our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment.

As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging.

We offer an abundance of competitive perks and benefits including:

• Market competitive monthly gross salary to be discussed with Talent Acquisition team at Convera during screening call.
• Opportunity to earn an annual bonus (based on role level).
• Great career growth and development opportunities in a global organization.
• Generous insurance (health, disability, life).
• Paid holidays, time-off, and leave policies for life events (maternity, paternity, adoption).

There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments. Apply now if you’re ready to unleash your potential.

Our client is one of the local leading player in sports industry. Due to their current expansion plan, they are looking for Senior Strategy Manager to join their team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities of Senior Strategy Manager:

• Lead the development and execution of the company's strategic plan, ensuring alignment with business goals.
• Collaborate with business leaders and stakeholders to implement large-scale, cross-functional initiatives and drive transformative change.
• Address strategic challenges and identify opportunities, resolving obstacles in execution and ensuring smooth cross-departmental coordination.
• Create business cases and financial analyses to assess and track the performance of strategic projects.
• Work closely with senior leadership to prioritize initiatives, identify growth opportunities, and establish practices that support long-term business success.

Requirements:

• Degree in business or related field.
• Min 10 years of experience in business strategy, consulting with project management skills
• Strong strategic thinking and analytical skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Essential Functions

• Take every opportunity to amaze the guests.
• Ensure all guests are being treated in an efficient and courteous manner and that all standards are being followed.
• Handle complaints.
• Assists Front Office Manager & Hotel Manager with hiring, training, and direction of new department associates.
• Supervise and manage employees; manage all day-to-day operations; provide feedback, understands employee positions well enough to perform duties in employees’ absence.
• Utilize interpersonal and communication skills to lead, influence and encourage others
• Ensure all front office quality standards are complied with and that policies and procedures are consistently applied.
• Work in conjunction with accounting to maintain and minimize levels of accounts receivables.
• Coordinate activities with other hotel departments.
• Assist in the daily maintenance of room inventory status to achieve optimal levels of revenue while maintaining high levels of guest satisfaction.
• Ensure the timely completion of performance appraisals.
• Function in place of the Front Office Manager in his/her absence.
• Be knowledgeable of policies regarding emergency procedures and security concerns.
• Assist with any additional if required and as assigned by the Front Office Manager or Hotel Manager

Teamwork Skills:

• Be an enthusiastic, helpful and positive member of the team.
• Be professional, responsible and mature in conduct and behavior.
• Be understanding of, encouraging to and friendly with all co-workers.
• Be self-motivated and use time wisely.
• Maintain open line of communication with each department.
• Communicate pertinent information.
• Respond positively to new ideas.
• Openly accept critical/developmental feedback.
• Report to work on time.
• Give adequate notice if going to miss work.
• Be available to work a flexible schedule to include weekends and holidays.
• Maintain effective communication through the use of meetings, log books and bulletins.
• Be available to help other departments in emergency situations.
• Perform other assignments as directed by the General Manger.
• Adhere to all work rules, procedures and policies established by the company including, but not limited to those contained in the associate handbook.

Specific Job Knowledge, Skills and Abilities

The individual must possess the following knowledge, skills and abilities:

• Must be able to speak, read, write and understand English.
• Requires good communication skills, both verbal and written.
• Most tasks are performed in a team environment with the employee acting as a team leader.
• Must possess basic computational ability.
• Must possess basic computer skills.
• Extensive knowledge of the hotel, its services and facilities.

Our client, a leading player in the B2B information and services space is looking for an experienced Sales Manager based here in Singapore who would be responsible to drive revenue growth across the events and marketing services in the APAC region.

Responsibilities:

• Sell events and marketing services to the Financial media clients.
• Develop new business opportunities while maintaining relationship with existing clients in Asia.
• Reaching out and converting inbound leads to drive new business and expand target audience.
• Prepare sales reports and analysis for senior management.
• Keeping up with industry trends and market changes.
• Working closely with the marketing and product development departments to support revenue and product growth.

Your profile:

• A Bachelor degree with at least 4 years of experience in event sponsorship and consultative sales, preferably related to the Financial Services Industry.
• You will have a good track record as a business development leader.
• You will have experience with B2B information services such as lead-generation, digital, events, research, and data.
• You will be proactive, a problem-solver, full of energy, decisive, solutions-driven and results-oriented.
• Excellent communication and presentation skills.

This role offers the right candidate an excellent opportunity to join a great company with a competitive salary and attractive commission.

If you are interested in this role, we would love to hear from you! Please send your most up to date CV, and we will be in touch should the role be suitable.

EA License No.: R1114955

Agency License No.: 11C4388

JOB SUMMARY

You will report directly to the Director of Sales and Marketing and collaborate closely with internal teams to ensure the seamless execution of sales strategies that align with the hotel's luxury brand standards.As the Sales Manager at Raffles Sentosa, you will be responsible for driving revenue growth by developing and maintaining strong relationships with key clients and partners, identifying new business opportunities, and representing the hotel in local and international markets.

WHAT YOU WILL BE DOING

• Actively prospect, qualify, and secure new business opportunities in corporate, MICE, and leisure segments.
• Build and nurture strong relationships with existing clients, travel agencies, corporate accounts, and event organizers.
• Conduct client meetings, presentations, and property tours to showcase the hotel's offerings.
• Develop and implement strategic sales plans to meet or exceed revenue targets.
• Collaborate with the Marketing team to execute promotional campaigns and maximize visibility.
• Monitor competitor activity and market trends to stay ahead and adjust strategies as needed.
• Prepare accurate and timely sales reports, forecasts, and analysis for management review.
• Work closely with operational teams to ensure smooth service delivery for groups, events, and individual bookings.
• Represent Raffles Sentosa at trade shows, networking events, and industry functions.
• Support the Director of Sales and Marketing in achieving the overall sales and revenue goals of the property.

YOUR EXPERIENCE AND SKILL INCLUDE

• Minimum 3-5 years of experience in a sales role within the luxury hotel or hospitality industry.
• Demonstrated success in managing corporate, leisure, and/or MICE accounts with a proven track record of meeting or exceeding revenue targets.
• Strong networking and relationship-building skills with established connections in key markets.
• Excellent communication, negotiation, and presentation abilities.
• Proficiency in CRM tools and hotel sales systems; knowledge of Opera, Delphi, or similar platforms is preferred.
• Strong analytical skills with the ability to interpret market data and trends.
• Highly self-motivated, organized, and able to work both independently and collaboratively.
• Fluency in English is required; additional language skills are an asset.
• Bachelor’s degree in Hospitality, Business Administration, or a related field is preferred.

Job Responsibilities

· Inform Design Team, Cost / Commercial team of all client-led change proposals and instructions.

· To manage local consultants in the execution of design development.

· To assist in coordination between Design Team, Consultants, Operator stakeholders.

· Assist site team in resolution of site clashes.

· Participate in workshops and lead, manage the consultants as required in review and comment of shop drawings in terms of constructability, sequencing and ensure quality of he design aesthetic is maintained throughout.

· Follow through on design development of Concept, Schematic, Development and Construction Documentation for all projects where applicable.

· To attend and review Mock Ups.

· Conduct site and factory visits to ensure implementation and compliance with approved design intent and direction.

· Interfacing with internal and external Operations Management to ensure timely incorporation of operational requirements within the project design.

· Manage the design change process to ensure minimal impact to project schedule and minimize cost impacts as a result of such design change.

· To assist consultants and design team to complete and resolve any unforeseen interface problems throughout the various Design Phases.

JOB REQUIREMENTS

• Minimum 8 year’s working experience in Architecture Design Management of Hospitality would be preferred
• Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Architecture, Interior Design or equivalent.
• Possess good communications and people skills
• Good organization, coordination and leadership skills
• Required skill(s): design development, project management, construction.

Company Description

INL is a full-service creative agency with offices in Switzerland, UK and Singapore, offering exceptional customer service and striving to exceed international customers' expectations. We offer branding proposals, product launches, digital activity and in-store communication, print advertising and public relations, literature and direct mail, exhibitions, events, and the localization of materials. As part of BBN, the biggest B2B agency, we have access to more than 27 countries and thousands of specialists. INL offers a personalized approach with quick turnaround time and guaranteed top-notch quality.

Role Description

This is a full-time solo contributor role for an Senior Account Executive / Manager located in Tampines, Singapore. The Senior Account Eexecutive / Manager will be responsible for understanding clients' business objectives and developing strategic plans, managing project timelines and budgets, cultivating and maintaining strong client relationships, collaborating cross-functionally with internal and external teams, and ensuring outstanding delivery of services to clients.

Qualifications

• Strong project management and organizational skills
• Excellent written and verbal communication skills
• Ability to think creatively and strategically to identify and solve problems
• Experience in managing client relationships and project timelines/budgets
• Ability to work independently in a self starter environment
• Understanding of branding, marketing, and advertising principles
• Knowledge of the digital media landscape and social media platforms (agency background)
• Bachelor's degree in Business, Marketing, Communications, or related field

Customer Solutions and Innovation (CSI) is a DHL's cross divisional commercial and innovation unit. We are responsible for managing DHL's largest and most strategically important customers. In a very competitive market, CSI work with our Business Units colleagues and provide value beyond what the customers expect, building stronger ties with Customer key decision makers. We focus on understanding our customer business and industry challenges and applying proven DHL solutions.

In DHL Innovation Center, we use the topic of innovation to build partnerships with our customers. We help them discover possibilities, inspire them to look for opportunities to advance their supply chain functions, connect them to subject matter experts and create business cases that are applicable to them.

We are looking for a Senior Innovation Engagement Manager to/with…

a. Workshop facilitation:

- Drive the innovation-focused customer engagement program through the set-up and coordination of Customer Innovation Workshops

b. Customer experience:

- Consult account managers to plan their customer meetings and tailor guided visits or innovation workshops on relevant business topics in an engaging way using state-of-the-art creative methodologies

- Work with sales leads to understand and define customer requirements and pain points, develop customer engagement strategies and deliver high-quality innovation workshops

c. Customer engagement:

- Deliver customized guided visits through the Innovation Center, involving subject matter experts

- Transform the Innovation Center into an inspiring demo and showcase environment that positions DHL as the Innovation leader in the Logistics industry underscoring the company's vision/strategy for the future and its continuous investment in the development of best-in-class logistics solutions and services today and tomorrow

d. Innovation mindset:

- strong interest in helping to drive innovation and work with global colleagues on new workshop and engagement formats – helping to shape the future of the four Innovation centers around the world

- Adapt and regularly update the content demo showcase portfolio creating a pipeline of new demo showcases for the Innovation Center, in close alignment and cooperation with Trend research, Business units, Industry sectors experts as well as corporate functions

e. Project management:

- coordinate alignment across business unit’s and with other stakeholders to ensure the smooth planning and execution of customer engagements.

f. Leadership:

- Lead, mentor and manage the team of innovation engagement managers, ensuring alignment with organizational goals.

- Cultivate a high-performance culture, emphasizing on collaboration, optimization and continuous improvement

Principal Accountabilities

- Strategic Pre-Sales Enablement: Customer Innovation Workshops, Tours, Deepdives

- Coordinate and conduct Customer Innovation Workshops unlocking sales & business growth opportunities and strengthening customer relationships

- Develop a portfolio of Customer Innovation Workshops by permanently assessing business priorities and customer needs, aiming at sharing best practices, developing new value and/or exploring logistics trends

- Prepare and successfully deliver fully customized Customer Innovation Workshops, including understanding of customer needs, topic selection, customization of workshop agenda including a choice of best-suited creative modules and assignment of expert speakers

- Issue a detailed Customer Innovation Workshop summary highlighting joint opportunities and action items identified and ensure structured follow-up including a tracking in close alignment with the responsible account manager

- Build a network of internal DHL subject-matter experts

- Stay-up to date regarding innovation management methodologies/tools in order to permanently improve and extend the portfolio of customer innovation workshops

- Consult requestors on different formats/options and execute workshops as well as guided visits through the Innovation Center Demo & Content Management

- Translate the content framework and storyline into engaging and state-of-the art demo showcases

- Permanently assess the Innovation Center content framework and storyline, working in close alignment with CSI, BU, trend research and corporate function

- Continuously update and improve a modular content framework and storyline which allows customization to the needs of the customer/business including latest insights, best practices, customer testimonials etc.

- Manage the centralized content/demo & showcase management system on a day-to-day basis and support the regional implementation of the content/demo & showcase management system within the Innovation Center Satellites ensuring worldwide content/story consistency, localization & customization and virtualization

- Continuously share best practices with other regional Innovation centers

Knowledge, Skills & Experience

- 8-10 years professional experience in sales or marketing role; a master degree in Sales, Marketing or Communications is a plus

- Strong customer focus and proven experience in delivering customer workshops

- Insight in Innovation methodologies (Creative problem solving, Design thinking, Agile development)

- High self-motivation and ability to work independently and in a structured way

- Strong presentation and communication skills

- Fluent in English.

- International exposure and cultural sensitivity

- Team leader and team player

- Sound logistics understanding or exposure to manufacturing operations an advantage

- Strategic and entrepreneurial way of thinking

- Very good interpersonal, communicational and problem solving skills

The Senior Manager is responsible for overseeing the front office day-to-day operations of our multi-hotel 5-star resort. This role requires a dynamic leader with excellent guest service skills, strong ability to manage a diverse team and the capacity to ensure seamless and luxurious experiences for all guests. The candidate must have a strong passion for hospitality and guest services with a deep understanding of front office operations and the ability to uphold the resort’s prestigious reputation.

Primary Responsibilities

Leadership & Management:

• Manage and supervise the front office team, including reception and concierge services, across multiple hotels within the resort.
• Develop and implement training programs to ensure high standards of service rendered to all guests.
• Ensure the front office team comply with resort’s policies and procedures, including safety and security protocols.
• Maintain knowledge of emergency procedures and ensure the team is trained accordingly.
• Attend and contribute to management meetings; provide insights on front office operations.
• Schedule and monitor the shift work of the team to ensure coverage at all times.
• Foster a positive and collaborative work environment.

Guest Services & Operational Excellence:

• Oversee the daily operations of the front desk, including guest check-in/out, rooms allocation and payment process.
• Ensure exceptional guest experience from check-in to check-out; resolve guest complaints and concerns promptly and effectively.
• Handle VIP guests and high-profile clients, ensuring personalized and discreet services.
• Coordinate with housekeeping, maintenance and other departments to ensure room readiness and guest satisfaction.
• Monitor and maintain the front office's operational efficiencies and implement improvements or new initiatives, where necessary.
• Manage and optimize the use of property management systems (PMS) and other relevant technologies.
• Act as the primary point of contact between the front office and other departments, ensuring seamless communication.

Financial Management:

• Assist in the preparation and management of the front office budget.
• Monitor revenue generation, including upselling opportunities and room rates management.
• Ensure accurate billing and payment process, minimizing errors and discrepancies.

Requirements

• Bachelor’s degree in Hospitality Management, Business Administration, or related field is preferred.
• Minimum 5 years of experience in front office operations, with at least 3 years in a management role within a luxury or 5-star hotel/resort setting.
• Experience managing multi-hotel or large-scale resort operations will be an advantage
• Strong leadership and team management abilities.
• Excellent communication and interpersonal skills.
• Proficiency in property management systems (PMS) and front office software.

Role: Contract (1 year, Renewable)

Experience: 10 - 15 years

Job Responsibilities:

We are seeking a highly motivated candidate for the position of VP – Senior Program Manager within Information Technology Department under Asian Systems Office. The candidate will report to the Head of Department (ITD), and drive portfolio of projects and initiatives of Asia System Office, MUFG Singapore.

• Implement and manage a portfolio of projects and initiatives from various business units in MUFG APAC region
• Facilitate cross-functional communication to establish business process standardization and promote digitalization and automation across the region
• Extend hands-on project support to teams based in diverse time zones including working with on-site and remote service providers and offshore teams
• Work collaboratively and influence all levels within the team including senior leadership from technology and operations to drive projects towards intended business outcomes
• Provide clarity and direct team members to execute project objectives successfully
• Collate and oversee budgetary forecast, and actual utilization of projects budget and team resources

Job Requirements:

· Education:

Bachelor’s degree in Computer Science, Information Technology, or a related field.

· Experience:

· Minimum of 12-15 years of experience as a Portfolio/Program Manager in a similar industry

· Demonstrable experience with stakeholder management is essential

· Proficiency in project management software/tools

· Ability to work independently and collaborate effectively in a team-oriented environment

· Proactive problem solver with a keen eye for detail and ability to work under pressure

· Must hold relevant certifications and/or have completed professional trainings in program/project management

· Soft Skills:

· Excellent communication and interpersonal skills

· Strong problem-solving and analytical abilities

· Ability to work independently as well as part of a team

· Strong project management and organizational skills

Preferred Qualifications

· Certifications: Certified Program Management Professional (PgMP) and/or Certified Project Management Professional (PMP) is mandatory