Primary Responsibilities

· Managing the day-to-day operations of the company, ensuring departments delivers as to expectations and targets

· Perform Inventory forecasting and shipment scheduling

· Liaise with suppliers, vendors and subsidiaries to handle shipment and logistics

· Provide management reports on operation status, inventory update

· Manage and develop operational team

· Understand products technicalities sufficiently to solve ad-hoc operational demands

· Evaluate operational and financial performance, and implement strategic planning

· Drive initiatives to improve performance of various aspects of the company

· Assist sales team with maintaining good working relationships with clients

· Manage related matters to safety and compliance

· Aid management in developing business planning and forecasting

Requirement

Education and Experience

Minimum of 5 years of experience in a managerial role with relevancy

Bachelor’s degree in business or related field preferred

Skills and competencies

Excellent problem-solving and decision making abilities

Excellent communication and leadership skills

Strategic thinker

Demonstrated capability to work with ambiguity

Microsoft Office

Non-hybrid, Working hours: Mon to Fri, 8:15am to 5:15pm

An Operations Manager manages the big picture and identifies areas of improvement. The average Operations Manager’s responsibilities include:

• Long-term planning to support the company’s goals
• Coordinating different teams to foster an exchange of ideas and provide cross-team learning opportunities
• Assessing and analyzing departmental budgets to find ways to optimize profitability
• Inspiring and motivating employees through positive encouragement and incentive initiatives
• Communicating with stakeholders about shifting company priorities and projects
• Identifying potential problems and points of friction and finding solutions to maximize efficiency and revenue
• Identifying opportunities to expand or shift course based on market changes
• Enforcing regulatory and safety standards

Overview of job

We are looking for a Digital Manager to join the EssenceMediacom team, in this role you manage Influencer & Amazon Marketing Strategy, focusing on optimizing performance, driving innovation, and enhancing brand visibility through data-driven decisions and creative marketing approaches for cohesive and effective marketing efforts.

Reporting of the role:

This role reports to: Account Lead, Singapore

3 best things about the job:

• Working in one of the most digitally advanced and forward-thinking media agency that is globally connected
• The position will provide you with opportunities to challenge yourself to bring in new thinking and provide value in digital planning across funnel
• An opportunity to work with and learn from highly experienced, action-oriented media practitioners

Responsibilities of the role:

Influencer Expert:

• Develop and strategize influencer marketing approach for the brand
• Analyse Influencer data to align with business goals and propose actionable interventions
• Identify top competitors and analyse their unique strategies; prepare a comprehensive analysis report.
• Identify competitive and landscape content trends using available tools & map Influencer trends and recommend strategies
• Track key content points (KCPs) and recommend ideas
• Assist in developing content calendar ideas
• Collaborate with Brand POC to build the KOL plan for the month; share KOL insights and interventions
• Refine growth measurement for Influencer approach; understand and improve attribution metrics
• Confidently participate in pitches while working collaboratively with the rest of the team.

Amazon Expert:

• Develop comprehensive Amazon advertising strategies to deliver business goals
• Design campaigns on Monthly basis with the Brand team
• Manage and optimize Amazon advertising campaigns, including Sponsored Products, Sponsored Brands, and Sponsored Display.
• Conduct in-depth keyword research and competitive analysis to inform campaign strategies.
• Continuously monitor and adjust campaigns to maximize performance and achieve KPIs.
• Analyze campaign data to assess effectiveness and identify areas for improvement.
• Generate detailed reports on campaign performance, including key metrics such as sales, ROI, ACOS (Advertising Cost of Sales), and customer acquisition cost.
• Provide strategic insights and recommendations based on data analysis to inform future campaigns.
• Collaborate with the brand team to ensure Amazon advertising strategies are integrated with overall marketing initiatives.
• Experiment with new ad formats, targeting options, and strategies to drive innovation and improve performance.
• Implement best practices for campaign management, optimization, and reporting.

Measures of success –
In three months:

• Strong understanding of client business model
• Team Point of Contact for Amazon & Influencer related queries
• Build professional relationship with teams and lead performance driven strategies with clients
• A keen understanding on the various platforms and systems which power eCommerce media

In six months:

• Independently provide Ecom & Influencer solutions towards ad-hoc request from clients
• Be the person whom the client goes to for day-to-day activities. Able to propose ideas and activities to answer identified challenges in regards to Amazon & Influencers
• Mentor Interns and assist in leading a small-scale project (identify needs, formulate ideas into plan, set the scope and present to the Manager
• Improved workflow efficiencies across the teams
• Be on top of all the betas and innovations in the digital space and be able to articulate and share with internal and external stakeholders and how it could be relevant and useful to them
• Driving cross-channel synergy – Connect the power across Media & Brand Teams

In 12 months:

• Be comfortable in developing proposals and preparing Influencer & Amazon media strategies in line with the overall campaign
• Be able to lead and provide strategic insights on Amazon & Influencer matters
• Be confident in taking part in pitches whilst working together with the rest of the agency

Minimum qualifications:

• Bachelor’s Degree
• Good understanding of all Influencer Media
• Experience in managing multi market campaigns (globally / regionally)
• Proven record of success in running audience-based/performance driven/direct response campaigns
• Comfortable using Microsoft excel/automated dashboards, etc. – An analytical mind that is creative as well as data driven to identify trends/patterns and insights
• Ability to work within and effectively manage a team, decisively organizing multiple assignments for both self and team direct reports
• Extremely business-minded and detail-oriented, with clear and proven organizational skills
• Demonstrate genuine curiosity and interest in our clients & their business

More about GroupM

GroupM - GroupM leads and shapes media markets by delivering performance enhancing media products and services, powered by data and technology. Our global network agencies and businesses enable our people to work collaboratively across borders with the best in class, providing them the opportunity to accelerate their progress and development. We are not limited by teams or geographies; our scale and diverse range of clients lets us be more adventurous with our business and talent. We give our talent the space, support and tools to innovate and grow.

Discover more about GroupM at www.groupm.com
Follow @GroupMAPAC on Twitter
Follow GroupM on LinkedIn - https://www.linkedin.com/company/groupmworldwide

About GroupM Singapore

GroupM Singapore operates in one of the most dynamic and exciting environments in the world. Although it is a small domestic market, there is a vibrant media industry which is undergoing rapid evolution as digital technology reshapes the way marketing supports advertisers’ needs. Being at the crossroads of Asia means, that aside from the local clients and media owners, we also have a high proportion of multi-national clients, renowned brands and media owners. Making GroupM Singapore the Number One organisation to join and develop your career in media investment.

GroupM is an equal opportunity employer. We view everyone as an individual and we understand that inclusion is more than just diversity – it’s about belonging. We celebrate the fact that everyone is unique and that’s what makes us so good at what we do. We pride ourselves on being a company that embraces difference and truly represents the global clients we work with.

Facilities Manager

Work Dynamics - Integrated Facilities Management

We are seeking an experienced Facilities Manager to oversee the operations and maintenance of our client's campus. The ideal candidate will have a strong background in both hard and soft services management, excellent client communication skills, and proficiency in data analysis and reporting.

Key Responsibilities:

Campus Management:

• Oversee daily operations of the client's campus facilities
• Ensure all buildings and systems are functioning optimally

Health and Safety Compliance:

• Ensure all operations comply with relevant health and safety regulations
• Conduct regular safety audits and implement improvements as needed
• Conduct risk assessments and incident investigations
• Develop and maintain emergency response plans and procedures

Hard Services Management:

• Manage mechanical, electrical, plumbing, and other building systems
• Develop and implement preventive maintenance programs
• Manage repair and renovation projects as needed

Soft Services Management:

• Oversee cleaning and janitorial services
• Manage security operations and access control systems
• Coordinate landscaping and grounds maintenance
• Supervise reception and mail room services
• Manage projects and moves

Client Reporting:

• Prepare and present regular reports on facility performance metrics
• Conduct client meetings to discuss campus needs and improvements
• Respond promptly to client inquiries and concerns

Data Analysis:

• Collect and analyze data on energy consumption, maintenance costs, service levels, and other key performance indicators
• Use data insights to optimize facility operations and reduce costs

Budget Management:

• Develop and manage annual operating and capital budgets for both hard and soft services
• Track expenses and identify cost-saving opportunities

Team Leadership:

• Supervise and train facilities staff, including both in-house and outsourced service providers
• Ensure compliance with safety regulations and company policies
• Foster a culture of customer service excellence among all facility staff

Qualifications:

• Bachelor's degree in Facilities Management, Business Administration, or related field
• 7+ years of experience in facilities management, with demonstrated expertise in both hard and soft services
• Strong knowledge of building systems, soft services management, and service level agreements
• Excellent analytical and problem-solving skills
• Proficiency in data analysis and reporting tools
• Strong communication and client relationship management skills
• Experience in managing diverse teams and service providers
• Knowledge of relevant health, safety, and environmental regulations

This role requires a versatile professional who can effectively manage both the technical aspects of hard services and the people-oriented aspects of soft services. The ideal candidate will be able to balance operational excellence with customer satisfaction, ensuring the efficient and comfortable operation of the campus while meeting the client's needs and expectations.

Job description:

• Primarily focus on bringing in new business in addition to nurturing existing customer accounts;
• Need to work closely with other departments to ensure projects are delivered on time, within budget and add value to customer expectations;
• Be expected to identify new opportunities proactively by employing innovative techniques, out-of-the-box strategies and growing an industry network;
• Be motivated, passionate about sales; and understand the ethics of business-to-business sale;
• Conduct the business according to applicable law and company rules;
• Initiate process optimization on all above-mentioned areas.

Job requirement:

• Diploma/Degree in sales and marketing
• Minimum 3 years sales experiences
• Good communication skills
• Motivated and self driven

Job Description

1. Responsible for the overall operation and management of the restaurant to ensure smooth daily operations;

2.Understand the unique flavors and cooking techniques of Sichuan cuisine, able to oversee the maintenance of dish quality and authenticity.

3.need to be familiar with Sichuan cuisine

4.Learn how to source Sichuan cuisine ingredients

5.Can manage Sichuan cuisine chefs

6. Develop and execute restaurant business plans to enhance performance;

7.ensure food safety and hygiene;

8. Be responsible for staff recruitment, training, performance evaluation, and team building;

9. Maintain good communication with customers to enhance customer satisfaction;

10.Preparing financial reports, including profit and loss statements, to assess the restaurant's financial performance.

11.Setting and monitoring budgets, including food and beverage costs, labor costs, and overhead expenses.

Tracking daily sales and expenses.

12. Complete other tasks assigned by superiors.

Requirements

• Familiar with restaurant operation procedures and possess strong organizational, coordination, and communication skills;
• Passion for the catering industry and a keen interest in Sichuan cuisine ;
• Possess good team spirit and the ability to handle a certain level of work pressure.
• Proficient in Sichuan cuisine and have previous work experience in a Sichuan restaurant;

· Able to work weekend and public holiday.

We thank you for your interest and we regret that only shortlisted candidates will be notified. All resumes received will be used for recruitment purposes only.

EA License ID: 18C9520

EA Registration ID: R1765753

• Leading & mentoring a team to follow procedures, providing advice & supervision.
• Responsible for effective project implementation, resource planning within time & cost.
• Prepare & submit progress reports, budget & safety reports.
• Ensure all works carred out meet company's quality standards & requiements.
• Ensure engineers and supervisors meet client & regulatory requirements.
• Ensure Environmental, Safety & Health standards are carried out at all times.
• Co-ordinate with clients, sub-contractors and consultants on all poject matters.

Requirements

• Degree in Civil Engineering, Building, Construction Management, or a related field.
• Minimum of 2 years experience in HIP project
• Qualification by HDB for HIP projects (PEB reconized)

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

Job Description & Requirements

• Lead and oversees project execution, monitor site progress, and ensure on-time completion of the project
• Project planning and project management
• Liaise closely with subcontractors, architects, consultants and authorities; set guidelines and provide expertise and supervision to the team.
• Project management, coordination, implementation, execution, control and completion of specific projects.
• Oversee the planning, analysis, recommendations in support of project construction planning, implementation and monitoring work schedules in accordance to the master and detailed work programme.
• Liaise with consultants for technical issues and coordinate with subcontractors on the site activities .
• Assist in developing and implementing corporate construction policies that support project construction.
• Managing interfaces with other contractors working on the project.
• Provide guidance to engineers in relation to construction works, ensure progress according to schedule, quality standards are maintained site inspections are carried out and technical issues are resolved on time
• Manage contractors with a focus on quality, compliance with engineering drawings; applicable code and standards, and construction schedule and cost.
• Prepare report and method statement.
• Monitor ongoing site activities.

Job Requirements:

• Exposure into Building Construction RC Project is an advantage
• Be dynamic, self-motivated, proactive, and results-oriented with a proven track record in the construction industry.
• Extensive experience in construction industry and project management.
• Mandarin Speaking

• Project management, to ensure delivery of key initiatives on time and budget.
• Engaging with stakeholders across business and technology to ensure alignment on key deliverables and timelines.
• Providing regular updates and following up on action items.
• Financial management, ensuing project financials are up to date and correct and captured in a timely manner.

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Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

We are searching for our next warehouse manager to in charge of receiving, warehousing and distribution operations. You will manage people, processes and systems in order to ensure goods are received and dispatched appropriately, and that productivity targets are met.

• Plan work rotas, assign tasks appropriately and appraise results
• Manage stock control and reconcile with data storage system
• Familiar with in-house software to monitor driver's delivery progress
• Liaise with clients, suppliers and transport companies
• Strong knowledge of warehousing Key Performance Indicators (KPIs)
• Audit and report inventory while making recommendations on which items to order and restock
• Monitor workplace performance and lead training initiatives to improve employees
• oversee the planned maintenance of vehicles or forklift within the warehouse
• have a clear understanding of the company's policies and vision and how the warehouse contributes to these
• visit customers to monitor the quality of service they are receiving

Location: Singapore
Certifications Required: At least PMP or ITIL (PMP preferred)

Job Description:
We are seeking an experienced Project Manager to oversee the successful migration of data from legacy server locations to Microsoft SharePoint and Teams. The ideal candidate will have a strong background in managing complex IT projects, fostering cross-functional collaboration, and delivering results in dynamic, global environments.

Key Responsibilities:

• Lead the end-to-end planning and execution of the data migration project from legacy servers to SharePoint/Teams.
• Develop a comprehensive project plan, ensuring alignment with business goals and timelines.
• Coordinate with global stakeholders, including IT teams, business units, and external vendors.
• Manage risk assessments, mitigation strategies, and contingency plans to address project challenges.
• Ensure adherence to data governance policies, security protocols, and compliance standards.
• Monitor project progress, provide regular updates to senior leadership, and address roadblocks promptly.
• Facilitate effective change management to ensure user adoption and satisfaction with the new systems.
• Document and communicate lessons learned for future IT transformation projects.

Preferred Skills and Experience:

• 7+ years of project management experience in IT, focusing on global, multi-office initiatives.
• Proven experience in leading data migration projects involving Microsoft SharePoint and Teams.
• Strong understanding of data governance, compliance, and security standards in a global environment.
• Proficiency in project management tools such as Microsoft Project or similar platforms.
• Familiarity with Microsoft 365 tools and architecture, including SharePoint, Teams, and OneDrive.
• Exceptional communication skills, with the ability to effectively engage and align global stakeholders.
• Experience working in private equity, financial services, or similarly regulated industries is a plus.

Job Summary

As Operations Manager, you will be the strategic leader of all property operations.

Job Description

• Drive operational profitability by meeting and exceeding revenue without compromising high-quality guest service;
• Maintain efficient cost controls throughout all areas;
• Plan and direct the operations, including quality, standards, cleanliness, and guest satisfaction;
• Collaborate with all head of department to guarantee the smooth functioning of day-to-day operations;
• Conduct regular operations meetings with all department head to review normal operational issues, departmental performance goals, and guest feedback;
• Be in charge of maximising profits by consistently providing the best level of service;
• Ensure strict adherence to operating controls. SOPs, policies, procedures and service standards are consistently implemented and reviewed throughout all departments;
• Be in charge of all day-to-day inquiries, complaints, and problems at the property;
• Keep track of the hotel and restaurant's function schedule and become acquainted with any modifications or changes;
• Work with the GM/RM & Executive Chef on a daily basis to forecast and plan for hotel and restaurant business;
• Promote a positive workplace culture through effective communication and regular team meetings;
• Conduct regular inspections of all divisions to ensure good guest service, cleanliness, presentation, service delivery, personnel presentation, and grooming; and
• Any other duties as requried by the Company or management.

Job Requirements

• Bachelor’s degree / higher education qualification / equivalent in Hotel and Restaurant Administration, Business Administration or related major
• 5 or more years in the management operations or related function
• Proficient in English and excellent communication skills, both written and verbal
• Key competencies such as excellent communication, interpersonal skills, oriented to details, operational knowledge, leadership, team building and financial skills.
• Able to work under pressure and extreme conditions and prioritise tasks effectively
• Have solid understanding of financial analysis and accounting principal, secondary relationships with Corporate HR, Sales & Marketing and Revenue

Core Responsibilities

• Manage the end-to-end bid process.
• Manage bid teams and inputs from key stakeholders, typically engaging with sales, marketing, product teams, finance, commercial, legal and project management / delivery.
• Work with the Sales lead to develop a clear win strategy for each bid and ensure win themes are clear and compelling.
• Understand and resolve complex technical, strategic, and business issues.
• Prepare and review the commercial aspects of the bid, ensuring all products / services are included in the final price to the customer.
• Risk tracking and management throughout the bid process.
• Contributing to the written proposal - both in terms of content and presentation (such as providing guidance around the executive summary).
• Manage the bid budget and monitor and report on overall performance against KPIs.
• Ensure timescales are achieved at each step of the bid process, including all internal governance, while taking the initiative in setting realistic deadlines.
• Ensure on-time submission of compliant and commercially sound bids.
• Co-ordinate and plan all client presentations required as part of the bid submission.
• Drive continuous improvement, through post-bid reviews, both internally and with customers.

Requirements

• Possess experience in IT Services Industry with Bid Management experience.
• Minimum 5 years of experience will be preferred.
• Possess strong communication and stakeholder management skills.
• Able to work in a fast paced and dynamic environment.
• A proven track record of success in delivering winning bids.
• A Self-driven, resourceful and committed individual
• Able to work independently and within teams.

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

. At least 10 years experience in F&B industry

· Willing to work on holidays / work on shifts / change of shift

· Able to stand/work for long hours

· Can work between different locations

· Have relavant certificates

• Recruiting, interviewing and training staff to follow restaurant procedures
• Maintaining safety and food quality standards
• Keeping customers happy, getting their feedback on the experience and handling complaints
• Organizing schedules, keeping track of employees’ hours and recording payroll data
• Ordering food, linens, gloves and other supplies while staying within budget limitations
• Supervising daily shift operations, including front- and back-of-house restaurant operations
• Controlling operational costs and identifying ways to cut waste
• Appraising staff performance and disciplining or retraining employees to correct poor performance

Job Descriptions:

• The candidate will work as a member of the BIM team.
• Responsible for the overall development and delivery of the Building Information Model.
• Monitors compliance with BIM execution plans and coordinate file management procedures and protocols for the BIM Model.
• Coordinating with the project teams.
• Managing and review third-party BIM submission and performance.
• Proficiency and with an in-depth working knowledge of BIM using Autodesk Revit Architecture/Structural works.
• Knowledgeable and familiar with the local authority requirements.
• Creates different disciplines/ trades geometrical and data content to digital models (AR/ ST/ MEP/ Underground System/ Prefab/ Earthwork Simulation/ Mock-up/ Showroom); data content includes construction process and resources information. Other content includes building phasing construction based on Project master programme.
• Perform quality coordination works with different stakeholders (Developer, Project Site Team, Consultants, Sub-contractors, Internal Project Team) digital models, as well as quality control checks on internal working digital models.
• Extraction of quantities and object information schedules to support other activities such as Estimates and Cost Planning

· Prepare, maintain and ensure conformance to timeline assigned for all project tasks

• Derive workable Project Look-Ahead Timeline
• Ensure team conformance on Project Look-Ahead
• Close assigned Ad-hoc deliverables promptly.

Requirements:

• Candidate must possess at least Degree in Engineering (Architectural) or equivalent.
• 5 Years of working experience in the related field is required for this position, preferably in Construction Sector
• Primary Skills: Revit, Auto CAD, Civil – 3D, Navisworks
• Strong in Architectural/Structure works

Trinax is the leading creative technology agency in Singapore. We represent the power of interactive and immersive experiences where we transform the audience into explorers, paving the way for new adventures. Combining our passion for innovation and desire for excellence, our mission is to revolutionise experiences in impactful ways and empower the biggest brands in the world to embark on an exciting journey into the future era of experiences.Joining Trinax means embracing a culture that thrives on discipline, effective communication, exemplary work quality, and upholding our cherished values. Our expectations extend beyond mere job performance; we seek individuals who bring a high level of intensity, positive energy, and leadership to each day, fostering an environment where passion, craftsmanship, and punctuality drive our collective success.Our day to day mission is to challenge the status quo of how humans interact with technology and create experiences that have high impact, value and reliability for our customers globally. This is a mission fulfilled by multi-disciplinary specialists and the Trinax pillars — Experiential, Innovation and Acceleration. When interconnected, these pillars enable Trinax to provide innovative solutions that merge creativity with technology for a worldwide audience.We encourage you to find out more about us from the following channels:

1. Website at https://trinax.sg/ and more about career with us at https://www.trinax.sg/career/
2. LinkedIn at https://www.linkedin.com/company/13737163/
3. Instagram at https://www.instagram.com/trinax.sg/?hl=en

We are expanding our team and looking for passionate Sales Manager to join us!

Job description:
Scope of work includes:

• Developing proposals, quotations and tenders for enquiries and negotiating terms to secure sales opportunities.
• Pursue new business opportunities aligned with Company's capabilities in interactive & experiential technologies for markets such as Marketing, Events, Galleries & Exhibitions and Retail.
• Developing solutions to improve clients experience and retain brand loyalty.
• Work closely with team members to produce and implement clients’ expectations.
• Working with partners to deliver innovative and successful project
• Managing company and clients’ expectations.
• Participating in strategic plans and solutions to drive sales.
• Base pay plus project commission

Key Requirements:

• Preferably with at least 5 years of relevant working experience in IT, Multimedia, MICE, Marketing or Creative industries
• Possess good interpersonal communication skills.
• Good communication skills both written and verbal.
• Possess positive and keen-to-learn attitude in acquiring technical knowledge and with creative flair.
• Passionate about all things Technology , User Experiences and other areas of design and innovation.

Job Responsibilities :

• Lead a team to deliver project on schedule and within budget
• Do overall project planning, scheduling, monitoring and updating to meet targets
• Manage risks, issues, budgets and scope throughout the project life-cycle
• Responsible for all construction site matters including safety and other compliance matters
• Ensure all works carried out meet with Clients/Company’s quality standards and requirements
• To meet Government / Statutory / Government Agency’s regulations/requirements at all times

Job Requirements :

• Degree in Civil Engineering accepted by Singapore PE Board/BCA
• Minimum 8 years experiences as a Project Manager, exposures with major projects in Civil Engineering /Building Construction Industry
• Knowledge of best practices in Construction Project Management
• Excellent in Leadership, Analytical, Planning, Organisational, Communication, Presentation skills
• Build and maintain positive relationships with external clients/internal team members

1. Ensures that the store is run smoothly by conducting stock management, sales transaction and customer service

2. Opening and closing of store front daily

3. Monitor and maintain inventory level and ensuring sufficient goods

4. Meeting sales target set by management

5. Sets sales target for team and works towards achieving it together

6. Oversee sales activities and ensures that team members promotes the item efficiently

7. Manage sales campaigns and promotions

8. Supervise, train and motivates team members

9. Schedule work shifts for team members

10. Ensure that staff adhere to store policies, guidelines and customer service standards

11. Handles customer enquiries and complaints in a timely and professional manner

12. Monitor store financial activities and prepare reports for submission to management

13. Other ad hoc activities assigned by management

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Primary Relationships

The position reports to the Assistant Marketing Director. The Chief Commercial Officer of V3 Gourmet is also involved in decision making when it comes to global investments with high importance.

Within the organisation, this position will conceive strategies to be implemented by the digital sales, marketing and social media teams and has primary working relationships with the PR, Marketing, Social Media, Operations, IT and Warehouse teams, as well as staff with similar positions within partner and franchise organisations.

Outside the organisation, the position coordinates primarily with vendors and service providers (IT developers, payment portals, etc.) as well as customers from online and social media platforms.

eCommerce Strategy and Operations

• Lead the Bacha Coffee HQ digital team and advise teams within franchises and subsidiaries.
• Create an annual digital marketing calendar in conjunction with the Bacha Coffee global marketing & communications team and oversee the translation of this vision into a coherent digital strategy across all Bacha Coffee digital platforms.
• Perform detailed research into luxury brands across multiple markets and structure, support with research, analysis, and reporting related to digital, such as market research, target segmentation, and brand strategy and present recommendations to management.
• Identify how to solve problems and increase business activity using digital solutions across departments, including corporate sales, retail and F&B.
• Stay up to date and advise management on new technologies to ensure Bacha Coffee always offers the very best user experience. Identify opportunities for Bacha Coffee to use digital technology to enhance the overall marketing mix: product, price, place, or promotion. De-construct competitive best practices and create benchmarks.
• Conduct training sessions for partner and franchise organisations, developing high-quality, best-in-class educational materials to facilitate knowledge sharing and ensure alignment with company goals and standards.

Website Management

• Direct the optimisation of eCommerce content and design to match brand guidelines and improve user experience, performance and conversion optimisation.
• Oversee the planning and coordination with HR and Warehouse in the planning and execution of eCommerce and online marketplace fulfilment.
• Lead and collaborate with teams on digital merchandising, campaign planning and activation on the brand website.
• Oversee vendor and supplier relationships, conduct briefing sessions, negotiate terms, evaluate proposals and contract terms, sign off on projects in conjunction with company management.
• Constantly assess and re-evaluate in-house and outsourced teams and third parties involved in the development, implementation and maintenance of all Bacha Coffee digital platforms to ensure optimal performance at all times.
• Define global digital architecture detailing what sites the brand will maintain around the world in various versions and languages and conduct asset audits to map a brand’s global web presence and assess the effectiveness of each asset.

Marketplace Management:

• Lead strategy and operations for Bacha Coffee’s global marketplaces.
• Lead and collaborate with teams on digital merchandising, campaign planning and activation on the brand website.
• Coordinate with internal teams to ensure accurate product availability and timely shipments.

Performance Marketing and Search Engine Optimisation (SEO)

• Develop media strategies and plan for activation across paid channels to drive traffic to BachaCoffee.com, drive conversions, increase customer base and promote active engagement.
• Maintain agency relationships to ensure that the right growth strategies for BachaCoffee.com are implemented through paid channels.
• Conducting keyword research and analysis to optimise paid campaigns.
• Oversee implementation of SEO strategies to ensure Bacha Coffee online platforms perform well organically and rank highest in key categories.

Customer Service

• Oversee customer service department engagement with customers to ensure care is taken to uphold the best standards of service including response time, quality of replies, follow up, etc.
• Investigate customer behaviour and consider improved content, eCommerce journeys, and direct marketing initiatives to increase customer satisfaction, engagement and commercial opportunities.
• Constantly explore new manners to engage with customers, whether through CRM, software innovations or exceptional luxury experiences.

Communication, Reporting & Budgeting

• Lead the Bacha Coffee HQ digital and customer service teams and oversee the performance of the same teams within Bacha Coffee franchises and subsidiaries.
• Cultivate a clear and transparent line of communications with management.
• Develop annual budgets/plans for the department and its activities, monitoring progress, assuring adherence, ensuring that objectives are reached, and evaluating performance.
• Compile and present monthly/annual digital performance reports to management and board.

Qualifications

• At least 8-10 years’ experience in a strategic eCommerce role.
• Experience dealing with local and international markets and customers.
• Mastery of basic digital marketing principles, such as target segmentation, category, value proposition, positioning, and brand strategy.
• Have strong analytics skills and problem-solving capabilities, with an understanding of E-Commerce specific metrics – CPA, CR%, CTR, ROAS etc.
• Knowledge of key acquisition platforms for Search, Display, Social (Google, Facebook, Instagram, YouTube etc.) and Analytics (Google Analytics, Tag Management Systems)
• Knowledge of basic CRM and CMS environments and features.
• Knowledge of SEO, Google Analytics, Google AdWords, and social platforms.
• Knowledge of website design, html, search and social advertising, URL architecting, programmatic advertising, email marketing, and e-commerce.
• Fluent English and strong writing skills.
• Presentation skills and previous experience in the luxury industry would be a plus.
• Completion of Google Analytics Certification is a must
• Completion of Google Adwords and Meta Advertising certifications is a plus
• Work experience in an agency is a plus
• Positive character who is able to pivot across multiple tasks

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

‌Manage the Administrative Team‌: Responsible for recruiting, training and managing the administrative team to ensure that they have the necessary skills and knowledge to complete their work tasks. ‌Develop Administrative Policies and Procedures‌: Work with senior management to develop and update the company's administrative policies and procedures to ensure that they are consistent with the company's strategic goals and regulatory requirements. ‌Office Facilities Management‌: Responsible for managing the company's office facilities, including office space, equipment, supplies, etc., to ensure that employees have a safe, comfortable and efficient working environment. ‌Supply Chain Management‌: Work with suppliers to ensure that the company's office supplies and equipment are adequately supplied, and coordinate budgets and expenditures with the finance department. ‌Document and Record Management‌: Responsible for managing the company's documents and records, including contracts, reports, archives, etc., to ensure their security, integrity and easy access. ‌Meeting and Event Organization‌: Assist in organizing meetings and events inside and outside the company, including conference room reservations, itinerary arrangements, material preparation, etc. ‌Employee Relationship Management‌: Maintain good communication and cooperation with employees, solve employee problems and needs, and provide necessary support and guidance. ‌Risk Management‌: Identify and assess the risks that the administrative department may face, and take appropriate measures to reduce risks. ‌Company external administrative affairs‌: Organize and coordinate various meetings and employee activities of the company, be responsible for external liaison work and handle various certificates and licenses required by the company. ‌Draft and archive company-related documents‌: Draft and archive company-related documents, collect and organize internal information of the company, and organize and compile company events in a timely manner. ‌Manage important qualification certificates of the company‌: Manage important qualification certificates of the company. ‌Preside over the construction work within the department‌: Preside over the construction work within the department, build and maintain the internal network. ‌Coordinate the company's internal administrative personnel and other work‌: Coordinate the company's internal administrative personnel and other work. ‌Propose suggestions on cost control methods‌: Propose suggestions on cost control methods.

1. Role Description:

We are seeking a dynamic and experienced Sales and Project Manager to join our team in the renovation contractor industry. The ideal candidate will have a strong background in sales, excellent project management skills, and a proven track record in managing renovation projects from inception to completion.

2. Specific Responsibilities:

• Gain comprehensive knowledge of renovation techniques and processes, including demolition, electrical, plumbing, and finishing work.

• Understand the materials, tools, and equipment commonly used in renovations.

• Learn about building codes, regulations, and permit requirements in the renovation industry.

• Familiarize yourself with different types of renovation projects, such as residential, commercial, and historical restorations.

• Stay updated on the latest trends and innovations in construction and renovation.

• Develop strong communication skills to build and maintain relationships with clients.

• Practice active listening to understand clients' needs, preferences, and budget constraints.

• Learn to manage client expectations and address any concerns or issues promptly.

• Implement strategies for client retention, such as follow-up visits and loyalty programs.

• Foster a positive client experience by providing personalized and attentive service

• Develop skills in project planning, including scope definition, resource allocation, and scheduling.

• Learn to create detailed project timelines and milestones to ensure timely completion.

• Implement project management tools and software to track progress and manage tasks.

• Understand the principles of risk management and develop strategies to mitigate potential issues.

• Coordinate with subcontractors, suppliers, and internal teams to ensure seamless project execution

• Gain proficiency in creating accurate cost estimates and budgets for renovation projects.

• Learn to analyze and compare costs of materials, labor, and other project expenses.

• Develop skills in negotiating prices with suppliers and subcontractors to stay within budget.

• Implement cost control measures to monitor and manage project expenses.

• Communicate budget updates and financial reports to clients and stakeholders regularly.

• Develop effective sales techniques to attract new clients and secure renovation contracts.

• Learn to conduct initial consultations to assess clients' needs and propose suitable renovation solutions.

• Create compelling sales presentations and proposals that highlight your company's expertise and value.

• Utilize digital marketing, social media, and networking to generate leads and expand your client base.

• Track and analyze sales data to identify opportunities for growth and improvement.

• Implement quality control procedures to ensure high standards in all renovation projects.

• Develop a system for regular site inspections and progress assessments.

• Learn to address any defects or issues promptly to maintain project quality.

• Gather client feedback throughout and after the project to gauge satisfaction.

• Continuously improve your processes and services based on client feedback and industry best practices.

3. Competencies:

1. Construction and Renovation Processes

2. Client Relationship Management

3. Project Planning and Management:

4. Budgeting and Cost Estimation

5. Sales Techniques and Client Acquisition

6. Quality Assurance and Customer Satisfaction

What to expect You will be expected to independently engage agencies to drive adoption and a successful use of our product. This would include e.g.: ● Understanding in-depth how to use / configure / work with our product ● Assisting in the development and execution of marketing/outreach campaigns to build awareness of our product ● Runworkshops, events, webinars etc. to deepen understanding and desire for our products, and to identify potential leads / customers ● Acting on leads to understand customers’ needs and to advise them on how our product can address these needs, with an aim for conversion ● Planning for and helping to develop / maintain resources for agencies to learn how to use our software in a self-help fashion with an aim to scale sustainably ● Driving customer success, by providing advice to existing users on how they can best use the product (or new features) to meet their needs ● Collating user feedback (both prospective and current users) and working closely with the product team to shape its roadmap and go-to-market strategy Howtosucceed: ● Minimum of 5 years’ experience in a business development role, account manager role, client engagement manager role, or related roles involving direct engagements with potential clients for software products or services. ● Confident in public speaking and ability to independently run workshops, clinics and webinars, and broad-based engagement activities ● Confident in engaging and cultivating relationships with clients to drive adoption and customer success ● Proficient in English (verbal & written); excellent communication and interpersonal skills ● Biasforaction; willingness to learn quickly, adapt, and proactively solve problems ● Ability to thrive in an a high-pace and ambiguous / agile environment ● Experience in engagement management for public service products will be a plus ● Experience in customer relationship management (CRM) or case management systems (CMS) will be a plus ● Experience in digital marketing, events planning will be a plus ● Experience in copywriting and graphics design will be a plus

Lead and guide the quantity surveying team in contracts administration to ensure quality and timeliness in delivery of their assigned tasks and responsibilities.

• Advise and resolve requests for equitable adjustment, contract disputes and contract claims.
• Oversee the preparation and monitoring of project cost budget, cash-flow cash-flow for project, track changes in design/construction work and adjust budget projections accordingly.
• Oversee and manage main contract progress claim and subcontract payment.
• Work closely with the project team to ensure timely award of subcontractors and suppliers.
• Ensure timely finalization of main and subcontract.
• Any other duties that may be assigned.

Interested applicants, please apply online or send your resume in WORD format to [email protected] & [email protected]

Thank you for your application but we regret that only shortlisted candidates will be notified.