Implementation Manager

Do you want to work as an Implementation Manager delivering customer focused solutions?

About us

We are Thredd, formerly Global Processing Services. Thredd sits at the heart of the global payments revolution, processing billions of transactions annually across 44 countries for the world’s leading FinTechs, digital banks, and embedded finance providers. We are certified by Mastercard and Visa to process and manage any credit, debit or pre-paid card transaction globally. We enable the emerging payments industry to deliver breakthrough innovations through a unique combination of proprietary technology, its people and partners.

About the role

The Implementation Manager will be responsible for delivering customer focused solutions from requirements definition, building and integration, testing, go live and hand over to support functions. You will own the delivery of a portfolio of new and existing client projects and programmes through all of stages mentioned above.

You will work closely with colleagues, clients and third parties (issuers, schemes, card bureaus and suppliers) to document and agree requirements, document proposed configuration to meet those requirements, identify ways to phase delivery to aid the client in realising revenue, configure our platform accordingly, assist in their integration using Thredd infrastructure and API’s and test cards and products to ensure they work as expected.

What you will be doing

· Building and managing relationships with all parties involved in implementation delivery

· Managing and delivering a portfolio of client projects and programmes

· Working with clients to capture requirements, identifying potential gaps and solutions, documenting these, producing product setup forms and ensuring they are reviewed and approved

· Guiding clients and managing expectations on delivery timescales (including options to phase delivery), potential common hold-ups and associated ways to mitigate them

· Providing guidance to clients and third parties on integration with us

· Configuring our platform in both test and production environments

· Performing final “pavement testing” to confirm end-to-end configuration is correct and working as expected, and rectifying any identified issues

· Providing a smooth and effective hand over to the Operations and Account Management functions post implementation

· Creating and maintain a Thredd implementation plan including milestones, tasks, responsibilities and dependencies

· Scheduling regular progress calls with clients and third parties

· Advising on impact of potential challenges and delays as well as offering workarounds

· Ensuring all documentation is produced is of a high quality

· Identifying and managing risks and issues, and delivering owned tasks and actions

· Liaising with product and technical teams, raising JIRA tickets as necessary

· Analysing and where necessary, escalating issues found during implementations to identify short-term fixes and long-term solutions

· Ensuring internal reporting systems are kept up to date

· Contributing to and delivering own internal continual improvement initiatives

· Maintaining internal documentation

· Acting as first line technical support and troubleshooting where issues are found

· Building deeper knowledge of the industry, business product and system capabilities

What you will bring

· Proven experience working in an Implementation role delivering focused solutions

· Fluent in English and 1 local languane

· Experience working in the payment industry and with card schemes would be desirable but not essential

· Proven project management skills

· Experience with JIRA and Salesforce – Desirable

· Strong communication skills with internal and external stakeholders

· Client facing and experience working with third-parties

· The ability to deliver multiple projects in parallel

Additional Information:

We employ a hybrid working model so you would be required to work from the Singapore office 50% of the time. Thredd operates in a secure environment and all candidates will be credit and background checked to the extent permitted by law. Work location is at 168 Robinson Road Capital Tower.

. At least 10 years experience in F&B industry

· Willing to work on holidays / work on shifts / change of shift

· Able to stand/work for long hours

· Can work between different locations

· Have relavant certificates

• Recruiting, interviewing and training staff to follow restaurant procedures
• Maintaining safety and food quality standards
• Keeping customers happy, getting their feedback on the experience and handling complaints
• Organizing schedules, keeping track of employees’ hours and recording payroll data
• Ordering food, linens, gloves and other supplies while staying within budget limitations
• Supervising daily shift operations, including front- and back-of-house restaurant operations
• Controlling operational costs and identifying ways to cut waste
• Appraising staff performance and disciplining or retraining employees to correct poor performance

Job Resoibsibilities

• Build and maintain client relationships and act as primary fund administration client relationship manager for fund accounting and other related services
• Be actively involved in business development to pitch for new client engagements
• Set up the fund administrative services workflow and best practices, including evaluation of any fund accounting software where necessary
• To handle all fund accounting activities which includes periodic financial statements, partner allocations, NAV calculations, annual reporting requirement, and capital activity statements etc
• Assist in investor reporting, partner capital account statements, capital calls, distribution, equalization notices and client reporting are prepared and disseminated correctly
• To provide support in multiple asset classes and funds
• Develop strong business relationships with both internal and external stakeholder including fund managers, investors, auditors, tax agents etc
• Other ah-hoc administrative duties

Job Requirements

• Degree in Accountancy, ACCA, CA or professional qualifications
• Minimum 5 to 10 years of relevant experience (preferably in fund houses and fund administrators)
• Strong knowledge of report standards including IFRS, SFRS and RAP 7.
• Positive attitude with great communication skills, meticulous, analytical and the ability to work effectively in a team.
• Individuals who are detail-oriented, comfortable and meticulous to figures and driven to meet deadlines.

Responsibilities:

• Approach potential customers, build and maintain own specific relationship maps for your territory, incorporating both existing relationships and aspirational contacts.
• Manage current customer expectations while expanding reach and depth within the assigned territory.
• Negotiate favorable pricing and business terms with large commercial enterprises by emphasizing value and ROI.
• Demonstrate resourcefulness when tackling challenges that defy easy solution.
• Have intuitive sense of necessary steps to close deals and secure customer validation.
• Identify a comprehensive set of business drivers behind every opportunity.
• Ensure high forecasting accuracy and consistency
• Exhibit strong ambition to grow the business as a leader in the country, demonstrating high efficiency and motivation for career success.

Requirements:

• Posseses over 5 years of closing experience, with a blend of field sales in mid-market and enterprise segments, specializing in the Telecom and FSI sectors within the IT industry, as well as Government, Manufacturing, Retail and Transportation sectors.
• Previous experience with vendors or system integrators are added value.
• Sales experience in the software industry, with a preference for ITSM, ITOM, Cloud, Saas, BI, ITOPs, CRM/ERP sales experience.
• ITIL certificate is plus point.
• A strategic thinker who is proactive, goal-driven, and results-oriented.

Roles & Responsibilities

• Managing the sales and marketing of Superabsorbent Polymers to Japanese multinational accounts in South and Southeast Asia.
• Work with other sale colleagues to develop sales and business plans, manage product inventory level and execute these plans to meet the Company's objectives.
• Co-ordinate with Logistic and Shipping Department to ensure timely delivery of products to customers.
• Prepare monthly Sales report to management.
• Setup and implement customer relationship program to attend to customers' requests, feedback or complaints and manage expectations.
• Collect and analyse and end customers' production and product plans to facilitate development of Group mid-term business plans.

Qualifications:

• Bachelor's degree holder in relevant fields such as marketing and chemicals with 5-8 years of relevant work experience in sales and marketing of B2B businesses, chemical products, import or export business.

Roles & Responsibilities

• Experience working in nightlife and entertainment industry
• Managing organizational sales by developing business plans that covers sales, revenue and expense controls
• Setting individual sales targets with the sales team
• Tracking sales goals and reporting results as necessary
• Overseeing the activities and performance of the sales team
• Conduct training and coaching for your sales team
• Developing your sales team through motivation, counselling and product knowledge education
• Promoting the organization and products
• Understand our ideal target audience and how they best relate to our products
• Relationship building with new and existing customers
• Provide business development and strategic insight into specific market segments designated by upper management
• Work with management to create and implement sales strategies and policies to develop business in the respective markets
• Knowledge of mandarin dialect is essential
• Able to work weekends and public holidays

Administrative Manager Responsibilities:

• Supervising the day-to-day operations of the administrative department and staff members.
• Hiring, training, and evaluating employees and taking corrective action when necessary.
• Developing, reviewing, and improving administrative systems, policies, and procedures.
• Ensuring the office is stocked with necessary supplies and that all equipment is working and properly maintained.
• Working with the accounting and management teams to set budgets, monitor spending, and process payroll and other expenses.
• Planning, scheduling, and promoting office events, including meetings, conferences, interviews, orientations, and training sessions.
• Collecting, organizing, and storing information using computers and filing systems.
• Overseeing special projects and tracking progress towards company goals.
• Building and expanding on skills by engaging in educational opportunities.

Administrative Manager Requirements:

• Bachelor’s degree in business administration, management, or a related field.
• Experience in a related field, such as management or financial reporting, preferred.
• Exceptional leadership and time, task, and resource management skills.
• Strong problem solving, critical thinking, coaching, interpersonal, and verbal and written communication skills.
• Proficiency with computers, especially MS Office.
• Ability to plan for and keep track of multiple projects and deadlines.
• Familiarity with budget planning and enforcement, human resources, and customer service procedures.
• Willingness to continue building skills through educational opportunities.

• 1 year renewable
• Central area - Clarke Quay
• Monday - Friday, office hours
• Handle mailbox survey submissions, feedback, and requests from survey respondents within stipulated turnaround time.
• Ensure consistent and detail cases notes updated in system after each liaison with respondents.
• Responsible for inter-department liaison for correct assignment of respondents to the parties responsible.
• Ensure prompt follow-up for survey cases under pending status.
• Provides accurate daily report on mailboxes activities for the day to relevant stakeholders.
• Ensuring all potential/actual complains are acted upon within stipulate timeline.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job/apply/5789

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

KPMG in Singapore is part of a global network of independent professional services firms providing Audit, Tax and Advisory services. We operate in 145 countries and territories and in FY21 had more than 236,000 people working in member firms around the world. Each KPMG firm is a legally distinct and separate entity and describes itself as such. KPMG International Limited is a private English company limited by guarantee. KPMG International Limited and its related entities do not provide services to clients.

The successful candidate will have the following responsibilities:

• Managing audit engagements which include initial engagement planning, analysis of controls and processes, preparation and review of audit documentations and management letters and reports and monitoring of engagement progress against budget and timeline
• Developing and maintaining long-term client relationship and identifying business development opportunities
• Coaching and developing team members to achieve technical competencies and efficient performance

The ideal candidate should have:

• A recognised degree in Accountancy and professional accounting qualifications such as ACA, ACCA, CPA or equivalent
• Must have knowledge on PCAOB Standards, IAS, ICOFR, IFRS, US GAAP
• External audit experience of minimum 7 years or more in a mid-tier or large accounting firm and experience in handling a portfolio of clients in a medium to large professional services firm
• A good understanding of pertinent business and risk management issues and familiarity with the regulatory and reporting environment. Good working knowledge of IFRS, US GAAP and SOX-404 is greatly advantageous
• Excellent communications skills, strong analytical skills and excellent business acumen.

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.

Job Description

About us:

We are part of a large trading house with headquarters in India trading into dry bulk commodities like iron ore fines, coal and food grains, we are presently looking for suitable candidates to strengthen our accounts team.

Responsibilities

Banking

• Provide monthly bank reconciliations including forex reinstatement
• Check bank charges and interests
• Correspondence and coordination with banks for accounts maintenance, new accounts, account closures and KYC changes etc.

Monthly Accounts

• Ensure revenue recognition, cost relevance, accruals and provisions etc.
• Should be hand on to prepare monthly reports incl. Trial Balance, Profit and Loss a/c, Balance Sheet, Segment wise accounts, Income Tax and Withholding tax, Investment, Debtors and Creditors Ageing, adjustment of forex gain/loss.
• Preparation of fixed asset and depreciation statement.
• Upkeep robust accounting software and optimize Chart of Accounts, Cost Centers & Cost Categories etc.
• Regular account ledger scrutiny, flag non-moving balances, receivable & payable management, cross matching revenue and balance sheet items.
• Prepare and maintain various dashboard reports relating to receivables, payables, cash flow plan, compliance calendar, actual and projected financial performance etc.

Audit

• Closing entries and preparation of audit schedules and detailed working papers with mapping.
• Work closely with auditors and ensure timely and smooth audit
• Maintain complete audit working files for each financial year
• Review final draft financial statements as per accounts and applicable accounting and financial reporting standards

Secretarial / Tax / Transfer Pricing Compliance

• Ensure timely filing of Form ECI, Form C, IR8A, IR21, CPF, etc. and payment of tax
• Transfer pricing table preparation, hands-on support and coordination with Consultants for report issuance and timely assistance to related parties for docs and information required by them from time to time.
• Maintain registers and record for shares, registered address, directors, board and general meetings including minutes and ensure timely filing of annual return and XBRL

Others

• Willingness to assist in trade / operation, HR and admin matters on need basis
• Ensure maintenance of auditable documentation for current and past periods as required under tax and company law.

Personal abilities:

• Team player, flexible and enjoy the administrative challenges of supporting a small office of diverse functions.
• Ensure successful execution of tasks assigned in a timely manner and presentation skill.
• Fast-learner, self-motivated, tech savvy and result-oriented.
• A go-getter with positive mind and solution-driven approach
• Ability to work under pressure, proactive, resourceful and efficient, with a high level of professionalism and confidentiality is crucial to this role.
• Good written and verbal communication skills, systematic approach, attention to detail, are equally important.

Education, training, and experience:

• Prefer CA/CPA or similar higher degree in accounting and finance
• Minimum 5 years experience in accounting and MIS related roles.
• Prior experience in a Commodity trading or Ship chartering Company is a plus.
• Very good accounting knowledge and commercial acumen.
• Very good knowledge of MS Office, including Word, Excel, PowerPoint and Outlook.
• Experience in TALLY accounting software is an added advantage.

Other info:

Salary is negotiable based on knowledge and experience.

Group website : www.bagadiyabros.com

If interested, please send email to [email protected]

• Develop and implement operational strategies aligned with the organization's goals and objectives.
• Collaborate with senior management to define operational KPIs and targets.
• Identify opportunities for process improvement and cost optimization.
• Allocate resources effectively to meet operational needs, including personnel, equipment, and materials.
• Optimize resource utilization to maximize efficiency and minimize waste.
• Forecast resource requirements based on business demand and growth projections.
• Analyze existing processes and workflows to identify inefficiencies and bottlenecks.
• Implement process improvement initiatives to streamline operations and enhance productivity.
• Monitor process performance and KPIs to ensure continuous improvement.
• Recruit, train, and mentor operational staff to build a skilled and motivated team.
• Delegate responsibilities and tasks to team members, ensuring alignment with operational objectives.
• Provide coaching and performance feedback to support professional development and growth.
• Develop and manage the operational budget, forecasting expenses and allocating resources effectively.
• Identify cost-saving opportunities and implement cost-control measures to optimize operational spending.
• Monitor financial performance against budgetary targets and report variances to senior management.

• All deliverables and correspondence be written in readily comprehensible English Language.

• The Service Desk representatives shall be proficient in written and spoken English to provide instructions, offer advisory services, training and any other submissions as required.

Pre-requisites

• Familiar with Service Desk day to day Operation. This requirement does not include those with Customer Service Experience in a non-technical call center environment.

• To have a minimum of 3-year end-user support experience, desktop, or technical service desk. Minimally 3-year experience in leading a Service Desk team of at least 15 agents.

• To have the in-depth technical skills to support existing and new computing devices like desktops, notebooks, tablet devices and smartphones with knowledge of Windows Operating Systems, Active Directory Account Administration, and Microsoft Office applications.

• Experience in Situational Management to provide Ad-hoc instructions to the team.

• Experience in Gap Analysis, Productivity, Call Statistic, and Incident Trending.

• Experience in managing Complaints, identify training needs and coaching SD agents.

• Experience in Service Level Agreement (SLA) Reports, identify Service Improvement Opportunities and recommend Action plan.

SECTION A: POSITION SUMMARY

- Manage Service Desk team to deliver flawless customer service in managing incident restoration and service level agreements and monitoring the duties of the service desk team members to ensure that client inquiries are promptly attended to.

SECTION B: KEY RESPONSIBILITIES AND RESULTS

1. Manage and lead the Service Desk and staffs to provide 1st level technical support.

2 Act as a further escalation point for unresolved or escalated cases and provide guidance to the team.

3. Take on a wider customer service role and promote the customer service ethic to maintain a high degree of customer service for all support queries and adhere to all service management principles.

4. Report to SD managers on any issue that could significantly impact the SLA and recommends action plan.

5. Take overall responsibility for incident management and request fulfilment (if any).

6. Ensure staffs take ownership of user’s incidents and be proactive when dealing with user’s incidents.

7. Ensure all calls and emails are logged in the Service Desk logging system as per operating procedure.

8. Allocate more complex calls and emails to the relevant IT Support member.

9. Arrange for external technical support where problems cannot be resolved within L1

10. Manage Service Quality Assessment and Coach the agents on proper handling approaches.

11. Provide Domain Briefing/ Training to new joiners.

12 Able to front Service Desk to stakeholders for clarification and enquiries.

Responsibilities

• Develop and manage project schedules and timelines
• Study and understand design drawings as well as the project brief and requirements
• Host project meetings and discussions with the design team and contractors
• Manage contractors, suppliers and vendors by assigning tasks, aligning schedules, overseeing all project deliverables
• Coordinate with vendors/contractors, designers or management for site matters
• Conduct regular site visits and inspections to ensure project compliance and to update relevant stakeholders
• Communicate and address any issues or challenges that arise for site matters
• Practice effective verbal and written communication among all stakeholders
• Facilitate QA/QC checks for all projects during the completion stage

Who are we looking out for

• Meticulous and detail-oriented
• Proven ability to troubleshoot and solve site issues and constraints
• Strong familiarity with project management, methodologies, and best practices
• Experienced in seeing projects through the full life cycle
• Strong initiative skills, dynamism, and resourcefulness
• Proven ability to complete projects according to outlined scope and timeline
• Able to work independently and self-motivated

Job Responsibilities:

• Maintain and strengthen relationships with existing mining companies and suppliers across various categories.
• Oversee procurement of imported Iron Ore and other related commodities.
• Identify and explore new business opportunities within the iron ore sector.
• Collect and analyze market data on Iron Ore to inform business decisions.
• Develop and execute effective sourcing strategies to expand the supplier base for Iron Ore.
• Collaborate with the Iron Ore sales and marketing teams to gather market intelligence, providing insights to the research team for trading strategy development.
• Negotiate contracts with clients, ensuring favorable terms for both parties.
• Coordinate with sales and freight teams to ensure smooth operations.
• Perform any other ad-hoc tasks as assigned by management.

Job Requirements:

• Bachelor’s degree or higher, preferably in international trade, business, or a related field.
• At least 3 years of experience in trade operations, particularly in the import and export of commodities. Overseas work experience is an advantage.
• Familiarity with Iron Ore procurement, sales, and logistics is a plus.
• Strong communication, negotiation, and interpersonal skills.
• Proactive, responsible, and able to work well in a team environment.
• Proven experience in commodity procurement.
• Able to work under pressure with a positive, flexible attitude.
• Honest, with a strong ethical approach to work.
• Excellent communication skill.

· Independent and highly organized Project Designer with minimum 3 years of experience in Luxury Residential, Hospitality and F&B Interior design.

· Work closely and reports to Project Director. Able to follow through projects from start to completion.

· Minimum 3 years of experience in project and site coordination.

· To work closely with the team, as well as with other consultants (architect, engineer, lighting designer) and client.

· Strong in technical details, able to check through shop drawings.

· Able to plan internal work schedule as well as project schedule.

· A good team player, communicator, self-motivated and meticulous in details.

· Bilingual (Good command of English and Mandarin is a essential, to handle enquiry from Chinese speaking client and supplier from China).

· Proficient in Autocad, Photoshop & MS office

· Enjoy travelling for work (In Asia)

· Available in short notice.

· Singaporean / PR are welcome.

Company Overview:

Finsmart Solutions, headquartered in Singapore, is a leading integrated securities trading platform service provider. With many years of financial IT construction and service experience, in-depth observation and understanding of users, and rapid iteration technology of high-quality products, Finsmart is committed to providing financial institutions with integrated solutions and value-added services, so as to continuously empower the financial industry and promote innovative development of the industry.

Product & Service:

Finsmart is committed to providing financial institutions with integrated solutions and value-added services such as securities trading system, market data service, asset management system, fund system, securities CRM and marketing system.

Market data supplier:

Finsmart holds the market data provider licenses of seven stock and options exchanges, and through the development of securities trading platform software, it can provide users with timely market data services.

Licenses:

Finsmart holds the market data provider licenses of seven stock and options exchanges include: Shanghai Stock Exchange, Shenzhen Stock Exchange, Hong Kong Stock Exchange, NASDAQ, New York Stock Exchange, Chicago Board Options Exchange (CBOE).

Key Responsibilities:

• Responsible for the requirements management and product design of overseas securities trading products. Ensure high-quality completion of product-related tasks, including requirements research, analysis, prototyping, product documentation, requirement clarification, follow-up, and acceptance testing.
• Regularly track and analyze industry competitors, gather business feedback, identify user needs, and continuously optimize product features while assisting in driving product iteration and improvement.
• Collaborate and coordinate with multiple teams, including business, UI, technical, and testing teams, to follow up on requirement clarifications and development feedback. Responsible for product launch acceptance, issue tracking, and subsequent iterations.
• Perform other tasks assigned by the supervisor.

Requirement:

• Bachelor's degree or master in Finance, Computer Science, or related fields.
• Possess at least 6 years of experience in internet finance product or mobile app client design and requirements analysis. Candidates with experience in product operations in securities firms or internet finance companies, or familiarity with mutual fund operations, are preferred.
• Proficient in using requirement management and product design tools such as Axure, Visio, and XMind. Demonstrates excellent product design capabilities, able to independently complete requirement analysis and interactive design prototypes, and possesses insights into the visual design and user experience of internet finance products.
• Strong communication and expression skills, clear logic, proactive, responsible, and able to handle pressure. Displays good project collaboration spirit.
• Proficient in Chinese and English (must).

KPMG in Singapore is part of a global network of independent professional services firms providing Audit, Tax and Advisory services. We operate in 145 countries and territories and in FY21 had more than 236,000 people working in member firms around the world. Each KPMG firm is a legally distinct and separate entity and describes itself as such. KPMG International Limited is a private English company limited by guarantee. KPMG International Limited and its related entities do not provide services to clients.

The successful candidate will have the following responsibilities:

• Managing audit engagements which include initial engagement planning, analysis of controls and processes, preparation and review of audit documentations and management letters and reports and monitoring of engagement progress against budget and timeline
• Developing and maintaining long-term client relationship and identifying business development opportunities
• Coaching and developing team members to achieve technical competencies and efficient performance

The ideal candidate should have:

• A recognised degree in Accountancy and professional accounting qualifications such as ACA, ACCA, CPA or equivalent
• Must have knowledge on PCAOB Standards, IAS, ICOFR, IFRS, US GAAP
• External audit experience of minimum 6 years or more in a mid-tier or large accounting firm and experience in handling a portfolio of clients in a medium to large professional services firm
• A good understanding of pertinent business and risk management issues and familiarity with the regulatory and reporting environment. Good working knowledge of IFRS, US GAAP and SOX-404 is greatly advantageous
• Excellent communications skills, strong analytical skills and excellent business acumen.

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.

Responsible for Sales activities, and other related job assigned to it. Should be ready to accept and execute, to the best of the capacity, any new or additional responsibilities which the company may delegate in the course of the employment.

Manage the sales team, monitor team KPI, prepare monthly and yearly sales target.

Manage weekly meetings with the sales team and report to director. Head sales activities and increase business volumes and customer base.

Working Hours : Monday to Fridays 9am to 6pm

Available to start work immediately.

About the company:

I am excited to be representing a renowned company specializing in the development and execution of high-quality trade fairs and industry events.

The team is seeking a enthusiastic sales manager to be responsible for maximizing revenue through both existing and new customer relationships, ensuring customer satisfaction and long-term growth.

Key responsibilities:

• Manage assigned key accounts, cultivating strong relationships with stakeholders through a consultative approach.
• Achieve and exceed revenue targets for both shows and personal goals by identifying and developing new sales opportunities into long-term relationships.
• Conduct thorough market research.
• Work closely with internal teams and attend events to ensure client satisfaction, address concerns, and contribute to show features and special projects.

Requirements:

• 3 to 5 years of experience in B2B sponsorship and exhibition sales.
• Experience in contract management, proposal writing, and CRM usage.
• Ability to cross-sell and upsell opportunities, identify new business leads, and cultivate strong client relationships.

If this sparks at interest for you, drop me a message / apply!

EA License No.: R22109322

Agency License No.: 11C4388

Roles & Responsibilities

We are seeking qualified and self-motivated professionals to join in our assurance practice, serving clients internationally across different industries.

Job Highlights

· Friendly and caring colleagues and managers

· Proximity to MRT stations

· Good starting salary with annual increment and bonus

· Good benefits and working environment

· Good career progression

· 5 days work week

· Friendly culture, understanding management, open concept office

· Opportunities for quality learning and experience

· Offers challenging career and great career opportunities ahead

· Opportunities to travel overseas for work after traveling restrictions are relaxed

Responsibilities

· Lead and manage on-site fieldwork to ensure a smooth audit process.

· Review and assess risks, document and evaluate key controls, map out process flows, and identify significant issues.

· Demonstrate expertise in relevant reporting frameworks and related financial reporting matters.

· Participate in providing on-the-job training by sharing experience and knowledge.

· Maintain the highest professional and service standards.

Requirements

· A degree in Accountancy or equivalent professional qualification in Accountancy

· Minimum 6 years of external audit experience

· Good command of the English language

· Team leader and a people developer· Professionalism, dependability, integrity and trustworthiness combined with a cooperative attitude

· Proactive in problem-solving and client management

Interested candidates are invited to apply online

Only shortlisted candidates will be notified. Thank you for applying.

Job Description:

Position Overview:

The Restaurant Manager is responsible for overseeing the daily operations of the restaurant, ensuring smooth service, managing staff, and maintaining high standards of customer satisfaction.

Key Responsibilities:

Operations Management:
--Oversee the daily operations of the restaurant, including front-of-house and back-of-house activities.
--Ensure the restaurant operates efficiently, maintaining the highest standards of food quality, service, and cleanliness.
--Monitor inventory levels, order supplies, and manage stock to prevent shortages and minimize waste.
--Develop and enforce operational procedures and ensure compliance with health and safety regulations.

Staff Management:
--Recruit, train, and supervise restaurant staff, including servers, cooks, and cleaning personnel.
--Assign duties and responsibilities to staff based on their strengths and experience.
--Conduct regular performance evaluations and provide feedback to team members.
--Schedule shifts and manage labor costs effectively.
--Promote a positive work environment and encourage teamwork.

Customer Service:
--Ensure guests receive exceptional service and a memorable dining experience.
--Address and resolve customer complaints and concerns in a professional and timely manner.
--Implement strategies to increase guest satisfaction and loyalty.

Financial Management:
--Manage the restaurant's budget and monitor expenses to ensure profitability.
--Analyze financial reports, track sales trends, and make adjustments as needed.
--Implement pricing strategies and manage promotional activities to maximize revenue.
--Oversee cash handling procedures and ensure accuracy in financial transactions.

Marketing and Promotion:
--Collaborate with marketing teams to promote the restaurant and attract new customers.
--Develop and execute local marketing campaigns, special events, and promotions.
--Maintain a presence on social media and review platforms to engage with guests and manage the restaurant's reputation.

Compliance and Safety:
--Ensure the restaurant complies with all relevant regulations, including health, safety, and licensing laws.
--Conduct regular inspections to ensure a safe and clean environment for both guests and staff.
--Implement and enforce proper sanitation and food safety practices.

Requirements:

experienced required

About the role

· The Operations Manager directs, plans, organizes and controls all activities of the manufacturing operations (production and production support) in order to meet short, medium and long term production goals.

· The Operations Manager sets and monitor performance of the Plant against balanced scorecard set targets, following all the standards in areas such as people, safety, food safety, quality, manufacturing efficiency, and productivity.

· They ensure and nurture a culture of “Safety, Food safety First and Quality always” mindset across their department, in line with the Barry Callebaut Go4Zero objective (0 accidents, 0 defects, 0 delays, 0 impact). She/he/they have the responsibility to act and speak up when deviations cannot be solved locally (example: supplier quality)

· She/he/they ensures compliance with all relevant regulations on a country, local or global level, and constantly seek improvements through lean principles and people capabilities development towards achieving best in class performance.

Key responsibilities include

Operations Manager focus is to ensure that production targets are met, and the facility operates efficiently, safely, and in compliance with all relevant regulations. He/she/they take responsibility to:

· Ensure the safety of all employees, be familiar with and implement all relevant regulations related to safety, food safety, and environmental protection and always ensure compliance - Monitoring and improving safety, food safety and environmental performance.

· Work with the QA department to implement, execute and maintain the quality management system.

· Lead, direct, and control the day-to-day operational activities of the factory to achieve the quality, operational and financial objectives on short and medium-term in line with the overall master plan.

· Hire and develop people: providing learning, growth, building culture and a strong cross functional collaborative approach.

· Be a leadership role model living Barry Callebaut values and practicing servant leadership

· Support the definition and execution of the budget; monitor the cost and effectiveness of production activities to optimize resources, prioritize spending, and achieve volume, quality, and manufacturing standards.

· Identify and implement process improvements, lean manufacturing initiatives, and new technologies to increase efficiency and reduce waste.

· Manage the infrastructure and assets of the operations areas and ensure the factory remains under hygienic conditions

· Maintenance and equipment management: Overseeing the maintenance and repair of equipment and machinery to minimize downtime and ensure smooth production processes.

About you

· Bachelor or Master Degree in Engineering or similar Technical field

· Minimum local language fluency plus English (advanced)

· Knowledgeable in MS Office Suite, SAP Systems and other applications used in manufacturing e.g. scheduling, CMMS, MES, etc

· Strong technical background supporting continuous improvement work environment

· Proven business and people management skills

· Experience in Leading operational teams and Unions/Works Council context

· Detailed knowledge of plant and manufacturing functional disciplines

· Change Manager seeking Continuous improvement through lean principles and people capabilities development

· Strong interpersonal and communication skills

· Knowledge of latest quality and safety laws / regulations

· Can prove strong focus on procedures (standardizing)

· Good problem-solving abilities

· Acts as a servant Leader

· Excellent communication (written and verbal) skills both upward and downward

· Works well under pressure, enabling his/her team to thrive under all circumstances

· Strong attention to detail

· Strong analytical and problem-solving capabilities

· Comfortable with managing positive change

· Self-starter and results driven mind set and discipline to sustain results

· Multitasking and time-management skills

· Change Manager seeking continuous improvement through people capability development

Marketing Manager Responsibilities:

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Increasing brand awareness and market share.
• Coordinating marketing strategies with the sales, financial, public relations, and production departments.
• Developing and managing the marketing department's budget.
• Overseeing branding, advertising, and promotional campaigns.
• Managing the marketing department's staff.
• Preparing and presenting quarterly and annual reports to senior management.
• Promoting our brand at trade shows and major industry-related events.
• Keeping informed of marketing strategies and trends.

Marketing Manager Requirements:

• Bachelor's degree in marketing, finance, business administration, or similar.
• A master's degree in a relevant field will be advantageous.
• At least two years' experience as a marketing manager.
• Proficiency in electronic marketing automation software such as HubSpot Marketing and Bitrix24.
• Extensive knowledge of marketing strategies, channels, and branding.
• Superb leadership, communication, and collaboration abilities.
• Exceptional analytical and problem-solving skills.
• Strong time management and organizational abilities.

Sales Manager Responsibilities:

• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
• Meeting planned sales goals.
• Setting individual sales targets with the sales team.
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance of the sales team.
• Coordinating with marketing on lead generation.
• The ongoing training of your salespeople.
• Developing your sales team through motivation, counseling, and product knowledge education.
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our products.

Sales Manager Requirements:

• Bachelor’s degree in business or related field.
• Experience in planning and implementing sales strategies.
• Experience in customer relationship management.
• Experience managing and directing a sales team.
• Excellent written and verbal communication skills.
• Dedication to providing great customer service.
• Ability to lead a sales team.

Responsibilities:

· Assist in the development of Customer Relationship Management (CRM) which includes Investor Capital relationship management, Investors database, and capital raising process and methodology of the Company, including but not limited to assisting client on boarding, assisting in the investors KYC/AML requirements, and regulatory clearances and relevant KYC/AML monitoring for the investors.

· Investor/client relationship management including but not limited to handing investors related queries and reporting (Client and Internal teams to resolve any client queries)

· Ensure any client impacting regulatory changes and business changes is communicated to the clients and internal stakeholders in a timely manner

· Takes initiative in identifying and driving opportunities to streamline/enhance team efficiency

· Communicate significant client issues internally and document/escalate as appropriate

· Provide support for consistent delivery of top-quality services to achieve the overall business objective of revenue growth for the firm

· Identifies means to reduce transaction defects (internal and external)

· Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Firmus, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

· Provides innovative solutions to internal teams & clients. Ensures a strong and robust processing environment with effective controls.

· Determines new work procedures, analyzes complex and variable issues with significant departmental impact

· Focuses on timely and accurate delivery of targets/deliverables.

· Assist the company and team in the development of the Company’s investor base, capital raising the Company’s investment funds including and not limited to co-investments, segregated accounts, discretionary and non-discretionary investment mandates, and External Asset Management (EAM) business including multi-family office setup

Requirements:

• Good understanding of the Real Estate industry, Corporate Strategy essentials and Investment principles
• Excellent command of Excel, Power Point and Word
• A detail-oriented, analytical and methodical approach
• Ability to work both independently and in a team, in conjunction with developed soft skills
• Self-motivated, with high level of energy, independence, initiative, responsibility, and accountability

Valerie Song Lixuan | EA Registration No R1106569 | Lic No.08C5436