Responsibilities:

You will be performing the following scope of work for a system or a family of systems for the key client:

1. Service Management
2. Configuration Management
3. Incident Management
4. IT Security Management
5. IT Security Compliance & QA Management

The following are the activities in each scope of work:

Service Management

• Monitor and report on the SLA/KPI of the in-scope systems, grouped under the System Family, to the client
• Liaise and work directly with client (stakeholders, Ops Managers and/or Contractors) for purpose of project delivery and maintenance support.
• Monitor and update client on operation concern and/or compliance matters and propose resolution.
• Provide monthly summary and/or progress report on systems health, statuses, risk status and status of CR/SR and System Problem.
• Conduct and/or participate in management update meetings - CCC, Operations, Service Review, Audit and Management Meeting.
• Review reports from Operations & Support (O&S) project teams within the System Family
• Provide support to O&S Project teams during Audit, DR/BCP, Backup & Recovery exercise.
• Propose continuous improvement initiatives with recommendations to strengthen IT governance & compliance, increase efficiency on work quality and processes.
• Prepare Management plan and submit compilation to the Client annually

IT Configuration Management

• Periodically review IT asset inventory (hardware, software, network equipment, network attached equipment and end-points) records maintained and updated by Client appointed Asset Officer.
• Maintain oversight and review the Obsolescence at System Family Level.
• Prepare and submit report to Client

Incident Management

• Lead investigation and resolution of incident
• Conduct root cause analysis and recommend improvement solution for recurrent incident to Client

IT Security Management

• Schedule security scan for identified systems according to policies and verify all vulnerability rectifications are satisfactorily performed.
• Conduct Security Review on System Access and administration patterns weekly, and report unusual or suspicious activities, if any, to SMO Head Office.
• Track, mitigate and deploy patch security vulnerabilities accordingly to the stipulated timeline. Maintain oversight and submit reports on monthly basis.
• Escalate and/or seek Client’s acceptance and approval of assessed risks.

IT Security Compliance & QA Management

• Ensure compliance status of the Systems adheres to applicable standards, polices, directives and guidelines.
• Declare, review and report compliance status to SMO head office annually.
• During audit exercise, work with stakeholders to provide responses and evidence to auditors or compliance related declarations.
• Provide a Rectification Plan on any gaps found.
• Provide rectification plan for issues arising from audit.
• Seek waiver on compliance whenever it is justifiable.
• Ensure all applicable standards, policies, directives, guidelines, deliverables and quality assurance records are filed and kept up-to-date for audit and review purposes.
• Work with Client on system enhancement required for policy changes and audit requirements.

The ideal profile should have / be:

• Degree in Information Systems, Computer Science or equivalent
• More than 5 years of IT project management experience and at least 10 years of IT experience
• Familiar with Software Development Life Cycle (SDLC)
• Experience in IT business analysis techniques
• Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques
• Able to lead, develop and maintain respectful and trusting relationship
• Working experience with both Microsoft Exchange (2013/2016) and Active Directory in an enterprise environment, including in depth familiarity with Windows Server (2012/2016), Skype for business 2015 and related technologies.
• Knowledge of Microsoft Outlook client support, SMTP mail routing, DNS, OWA is a must.
• At least 3-5 years’ hands-on deployment and support experience in server infrastructure for Microsoft Active Directory, Exchange 2013/2016/2019, Skype for business.
• Candidates are required to handle clients professionally during all interfaces, and are customer oriented, and work effectively both independently and in a team environment.

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

We are the TikTok R&D team responsible for the construction of TikTok's global Customer Service Platform, which includes various services for both B-end and C-end. We are also responsible for understanding user feedback content, including identifying user intentions, and applying large language models such as ChatGPT in intelligent conversations.

The role will be responsible for

- the design and development of the TikTok customer service platform

- deeply understand the business, provide users with intelligent and efficient service solutions through abstraction

- reasonably decompose and implement product requirements of different periods and urgency levels

- write technical documents and design plans for related products

- learn and research advanced technologies in the industry to maintain technological progress

Qualifications

Minimum Qualifications

- Proficient in at least one programming language, such as Java, Golang, Python, or C++

- Bachelor Degree in Computer Science or related field

Preferred Qualifications

- Candidates with Java or Golang experience are preferred;

- Familiar with common Internet technologies, including but not limited to Linux systems and principles, MySQL, RPC, MQ, caching technologies, and microservices architectures;

- Possess good coding and documentation habits, pay attention to code style, familiar with basic design patterns and principles, and continuously focus and optimize projects

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

About DigiFT

DigiFT makes it easy for Web3 companies to invest in TradFi assets by providing on-chain access to institutional-grade assets. With our Tier-1 regulatory license, we ensure that investments are not just protected, but secure and transparent.
For asset owners, particularly financial institutions, DigiFT enables them to issue blockchain-based security tokens that investors can trade with continuous liquidity using an Automated Market Maker (AMM).

DigiFT is Asia's first regulatory-compliant exchange for on-chain real-world assets to be licensed by the Monetary Authority of Singapore as a Recognised Market Operator and Capital Markets Services provider. Established in Singapore in 2021, DigiFT is dedicated to meeting regulatory requirements in the markets it operates in, while delivering innovative yet responsible financial solutions that push the boundaries of financial services.

Key Responsibilities

Account Opening Excellence:

• Guide customers seamlessly through the opening process, ensuring accuracy and compliance.
• Verify AML/KYC information efficiently, adhering to all regulatory requirements.
• Tailor account recommendations to specific needs, delivering personalized solutions.
• Proactively identify and escalate complex/high-risk applications for timely resolution.
• Collaborate with internal teams to streamline opening processes and address any hurdles.
• Develop and maintain clear, user-friendly account opening guides for a delightful experience.

Championing Customer Success:

• Become the trusted advisor, responding promptly and professionally to inquiries across channels.
• Resolve customer issues efficiently, exceeding expectations and building lasting relationships.
• Offer clear, concise information on products and services, empowering informed decisions.
• Maintain accurate and up-to-date customer records for optimal service delivery.
• Escalate complex issues or complaints effectively, ensuring timely resolution.

Continuous Improvement Champion:

• Gather and analyze customer feedback, identifying areas for user experience enhancements.
• Partner with product and tech teams to translate feedback into actionable improvements.
• Regularly update user guides to reflect platform/procedure changes, ensuring accuracy.
• Conduct User Acceptance Testing (UAT) for new features, contributing to platform efficiency.

Daily Operational Excellence:

• Complete daily operational tasks associated with account opening and customer service efficiently and accurately.

Key Requirements

• Minimum of 1 years' experience in account opening & customer service, ideally in a Singapore financial institution.
• Strong communication, interpersonal, and problem-solving skills with a proactive approach.
• Demonstrated sense of ownership, taking initiative to resolve issues independently.
• Fluency in written & verbal English and Chinese, essential for effective communication.
• Ability to thrive in a fast-paced environment and manage multiple priorities efficiently.
• Proficiency in Microsoft Office Suite and a passion for learning new technologies.
• Detail-oriented & highly organized, with a commitment to accuracy and excellence.
• Passionate about providing exceptional customer service and making a positive impact.

• Identify and resolve problems with marine motors, auxiliary engines, steering systems, and other related components.
• Repair inboard and outboard engines, focusing on fuel, cooling, and exhaust systems.
• Perform regular maintenance to ensure the proper functioning of all shipboard systems.

Requirements:

• Diploma in Marine Engineering or equivalent.
• At least 2 years of nautical maintenance and repair experience.
• Skilled in using diagnostic tools and marine service equipment.
• Good understanding of marine engines, auxiliary engines, and cargo pumps.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Responsibilities

• Address and resolve customer inquiries through phone, email, social media, and live chat channels swiftly and efficiently.
• Ensure accurate and timely logging of all customer service requests and follow-up interactions in the CRM system.
• Work closely with internal teams to resolve customer issues and follow up as necessary.
• Report emerging issues, query trends, and recurring service failures to the team lead or manager, ensuring corrective actions are taken to prevent future problems.
• Assist with the preparation and invoicing of both local and export spare part orders.
• Generate and prepare weekly and monthly reports for customer service and submit these to the business unit and head of department.
• Maintain and manage the spare parts inventory.
• Take on other duties and project work as assigned.

Requirements:

• Prior experience in customer service, call centers, or banking environments handling calls and correspondence is a plus.
• Customer Service Oriented
• Strong phone etiquette, comprehension, communication, and interpersonal skills.
• Proficiency in MS Office
• Familiarity with SAP is advantageous.
• OJT will be provided to ensure proficiency in all required tasks.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L4Y66965

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.



For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.



The work we do translates into lasting memories and moments that shape our guests’ experience of the city. You will be directly involved in Making Our City More Lovable, through everyday opportunities for intentional hospitality.



Our hourly rates commensurate with your experience and familiarity with the role.



Join our Telegram channel to stay updated on our latest part-time opportunities https://t.me/tlbgcareers!



Take an inside look at our culture or find out more here.
https://www.lobehold.com/playbook
https://instagram.com/tlbg.openarms



Click on Apply or send your CV via Whatsapp to 80687635.


Should your application progress to the next stage, we will be in contact to arrange for an interview

• AWS + Variable Bonus (Averagely 2 months)
• Follows Japan calendar
• Hybrid work From Home arrangement ( 2 days per week)

Customer Service Representative (Japanese Speaking) - TK

A large MNC company is now looking for Customer Service Representative (Japanese Speaking) who is in charge of credit assessment and credit collection.

There will be great opportunities for learning and career progression in this role and organization depending on your strengths, performance and passion.

Job Responsibilities:

• Credit Assessment for new and existing customer
• Accounts Receivable follow up with customer on the payment overdue
• Assist in channel customer invoice dispute or payment application to internal team for follow up
• Makes 20 calls per day to customers
• Other Accounts Receivable related query
• To be a team player in operation team to drive process and service improvement with strong and effective communication skill

Job Requirements:

• Diploma or Degree holder preferred
• Preferably with minimum 1-3 years of work experience
• Ability to interact with customers via email / phone to achieve work responsibility
• Ability to use internal systems for transaction and Excel
• Problem solving skills
• Basic English for internal communication
• Proficiency in Japanese language (Spoken and Written) to liaise with Japanese speaking customers in Japan
• Experience of customer service or other admins will be advantage
• Ability to communicate with customer patiently and precisely
• Team player for achieving goal as a team

Interested applicants, please send your resume to Tiffany (R1104633) [email protected] with email subject header "Job Application for Customer Service Representative (Japanese Speaking) " .

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Please find our Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Thank you for your kind understanding and co-operation.

Pasona Singapore Pte Ltd

EA License No:90C4069

R1104633

Koh Jia Wen

P-Serv is partnering our Client, a leading name in the transportation statutory board. We are looking for dynamic talents to be a part of our team! If you have what it takes, click on to apply:

Job Responsibilities

• To assist Supervisor in overseeing the ground operation at respective site with respect to overall staffs deployment
• Attending to all operational matters and make situation decisions to minimize disruption to the operation
• Ensure that all staff deployed on site adheres to the general rules relating to personal safety, security & guidelines
• Ensuring proper distribution of workload among the team & providing training and guidance to CSO
• Attending to emergencies, urgent calls and implementing contingency plans procedures in accordance to SOPs
• Ensure that all office equipment, computer peripherals and communication equipment are handled and maintained in good working condition
• Submitting daily statement of accounts together with the relevant reports using the format approved
• Any other ad-hoc duties as assigned

Job Requirement

• Minimum GCE A Level / Diploma in any discipline with 1 to 2 years of supervisory experience
• A good team player, with cheerful personality and positive attitude
• Able to multi-task and meticulous with details, good communication and interpersonal skills
• Able to maintain confidentiality and sensitivity in the management of work
• Willing to commit rotating shift, weekends & public holiday

Other Informations

• North & West location available
• Working Hours: Rotating Shift

We regret to inform, only shortlisted candidates shall be contacted.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.p-serv.com.sg. I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

EA License No: 90C3494 | EA Personnel No: R21100082 (Mavis Goh)

•⁠ ⁠Client Engagement & Customer Service:

* Provide personalized advice to clients (brides, grooms, families, individuals) when they are considering to purchase our products & services, tailored packages, selecting outfits for photoshoots and events, helping them feel confident and comfortable.

* Engage with clients, ensuring clear communication, addressing their needs, and following up to maintain schedules ahead of significant events (e.g., weddings, photoshoots).

* Maintain excellent customer relationships to ensure satisfaction and return business.

•⁠ ⁠Reservation & Inventory Management:

* Oversee reservations, ensuring accurate scheduling and minimizing the risk of conflicts or double bookings.

* Keep the inventory records up-to-date and efficiently manage the company's products and accessories, maintaining their quality and condition.

•⁠ ⁠Product & Service Improvement:

* Collaborate with supervisors and colleagues to identify market demand, refresh product offerings, and enhance services.

* Provide input on how to add value to the business, such as suggesting new offerings or optimizing existing services.

•⁠ ⁠Marketing & Brand Growth:

* Actively participate in team meetings, sharing insights and ideas to improve workflow and achieve both short- and long-term business goals.

* Contribute to developing targeted advertising and promotional programs to increase sales and brand awareness.

* Work alongside directors and the sales team to create customer acquisition and retention strategies that will maximize profits, expand market share, and improve customer satisfaction.

* Support the development of brand loyalty programs, fostering long-term customer relationships.

Growth Opportunities:

•⁠ ⁠The successful candidate will have the opportunity to evolve within the company, taking on more strategic roles over time.

•⁠ ⁠⁠The position offers the chance to develop a deep understanding of brand strategy, customer loyalty programs, and product management, paving the way for future managerial positions.

Job Requirements:

• Minimum qualification: High school diploma or equivalent.

• Prior experience in customer service or the service industry is preferred.

• A strong interest in creating engaging social media marketing content will be a valuable asset.

• Interpersonal and communication skills with a passion for providing excellent customer service.

• Detail-oriented with the ability to manage inventory and scheduling to prevent booking conflicts.

• Able to work effectively as part of a team in a fast-paced bridal studio environment.

• Flexibility to work on weekends and public holidays.

• Positive attitude, willingness to learn, and ability to handle various tasks independently.

• Fluency in both Chinese Mandarin and English will be valued.

Airexport Customer Service

Working day: 5.5 day during probation, 5.25 after probation (Alt Sat)
Working Hours: 9am to 6pm (Mon to Fri), 9am to 1pm (Sat)
Salary: $2400 - $3300
Location: Changi

Responsibilities:

• Provide dedicated support to assigned customers and overseas agents, handling all aspects of sales quotations, RFIs, RFQs, and inquiries related to air freight.
• Arrange air export bookings with airlines and co-loader agents, ensuring accurate and timely scheduling.
• Follow up with clients on shipment progress and updates, manage air export billing, verify invoices, and handle any rate discrepancies.
• Coordinate closely with customers, sales teams, and overseas agents, while liaising effectively with operations teams to ensure smooth shipment arrangements and meet client requirements.
• Proactively address client inquiries, provide solutions for logistics needs, and maintain high standards of customer satisfaction.

Requirements:

• Proficiency in both English and Mandarin to effectively communicate with Mandarin-speaking associates.
• Strong skills in Microsoft Office (Word, Excel, PowerPoint).
• Ability to work both independently and collaboratively with air operations and cross-functional teams.
• Self-motivated, with a team-oriented mindset and a willingness to learn.
• Flexibility to work overtime as needed to meet client and operational demands.
• Able to perform OT when required.

Company Name: Talent Recruitment Pte Ltd
EA License No: 24C2338
EA Personnel Name: Loke Sai Lye (Loke)
EA Personnel No: R24123366
Email: [email protected]
Contact Number: 8805 9869

• Identify and resolve problems with marine motors, auxiliary engines, steering systems, and other related components.
• Repair inboard and outboard engines, focusing on fuel, cooling, and exhaust systems.
• Perform regular maintenance to ensure the proper functioning of all shipboard systems.

Requirements:

• Diploma in Marine Engineering or equivalent.
• At least 2 years of nautical maintenance and repair experience.
• Skilled in using diagnostic tools and marine service equipment.
• Good understanding of marine engines, auxiliary engines, and cargo pumps.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Job Title: Business Development Executive

Location: 300 Beach Road #22-05, The Concourse, Singapore (199555)

Working Hours Days & Hours: Monday - Friday, 9am - 6pm

Salary Budget: $2,500 - $4,500 + Commission

Position Overview:
We are looking for Business Development Executive to join our team. In this role, you will be responsible for identifying new business opportunities, developing strong relationships with partners, and driving revenue growth.

Key Responsibilities:

• Identify Opportunities: Research and identify potential food delivery restaurant partners, business opportunities, and new markets.
• Client Relationships: Establish, develop, and maintain strong relationships with key decision-makers to foster business growth. Work with partners closely to manage partner onboarding and assist with post sales.
• Sales Strategy: Develop and implement effective sales strategies to increase market share and meet revenue targets.
• Negotiation & Closing: Lead contract negotiations and close deals, ensuring mutually beneficial terms.
• Market Analysis: Keep abreast of industry trends, competitor activities, and market dynamics to refine sales approaches.
• Collaboration: Work closely with internal teams, including Marketing, Product, and Delivery riders, to align goals and enhance client satisfaction.

Qualifications:

• Diploma in any discipline.
• Experience in business development, sales, or a related role is a plus.
• Prior knowledge of the industry and market trends is a plus.

✅The Supreme HR Advisory Pte Ltd EA No: 14C7279

✅SAMUEL SIAW Reg No: R24124745

Who we are:

SimCorp offers an award-winning integrated investment management platform.

Our platform and ecosystem, which comprises partners, services, and third-party connectivity, empowers us to provide 40 percent of the world’s top 100 financial companies with the efficiency and flexibility needed to succeed. SimCorp provides clients with a full front-to-back-offering, whether through a SaaS (software as a service) platform or as an on-premise solution. Globally, we support clients, ranging from central banks and sovereign wealth funds to pension and insurance funds, asset managers, fund managers, asset servicers, and wealth managers.

As a global provider of Software-as-a-Service (SaaS) investment management solutions, SimCorp supports clients 24/7 through delivery centers around the world. Our Global Delivery Centers are located in Manila in the Philippines, Noida in India, Kyiv in Ukraine, Warsaw in Poland, and in Mexico City, Mexico.

Since its foundation in 1971, SimCorp has worked closely with the investment industry to develop a high-class platform. Today, SimCorp is a subsidiary of the Deutsche Börse Group and is headquartered in Copenhagen, Denmark. The combined company employs over 2,800 people globally, spanning more than 30 offices worldwide.

Platform leadership, SaaS acceleration and Ecosystem scaling are the 3 growth levers of SimCorp 2025 strategy and PaaS Operations plays a crucial role in this transformation journey by delivering excellence in client services by delivering a reliable, predictable, cost-effective operations service. As a platform and technology operations team, we also aspire to execute acceleration in standard processes to assist in the growth and efficiency of SimCorp’s SaaS business.

JOIN OUR GRADUATE PROGRAM for February 2025 hiring!

Join SimCorp Singapore and kickstart your career with a leading global fintech company that’s shaping the future of the financial industry. We’re offering you a unique opportunity to not only work with cutting-edge technologies but to also grow in an environment that values innovation, learning, and collaboration.

Whether you’re a new or recent graduate, our program is designed to equip you with the skills and experience needed to thrive in roles such as Service Delivery Consultants, Business Consultants and more. This is your chance to become part of a team that’s solving real-world challenges for some of the biggest names in the asset and investment management space, while also accelerating your own personal and professional growth.

What you will be responsible for as a Service Delivery Associate:

• You will be the key contact for our clients regarding production support and help manage the relationship.
• Provide support for resolving problems and issues which occur in applications and the system operations of SimCorp Dimension to provide convincing and timely solutions to our clients.
• Application Configuration maintenance and enhancement, and daily operations of the applications (including monitoring and troubleshooting)
• You will be required to be onsite at client (CBD). Weekend/Public holiday works are required on occasion. Working extended hours might also be required on occasion

What we value:

• Fresh or recent graduate with a Bachelor’s Degree in Finance, Economics, IT or other relevant degree.
• Inquisitive Mind: A natural curiosity and willingness to ask questions to deepen your understanding.
• Keen Sense to Learn: Demonstrated interest in continuous learning and embracing new challenges.
• Self-Motivated: Ability to take initiative, work independently, and remain driven to succeed.
• Team Player: Strong interpersonal skills with the desire to collaborate and contribute positively to team goals.
• Collaborative: Willingness to work with colleagues from diverse backgrounds and disciplines.
• Adaptable: Openness to feedback, ability to adjust to changing environments, and eagerness to tackle new problems.
• Knowledge and experience in financial industry and/or issues - nice to have

What’s in it for you?

Skills Development: Join a program that is designed to grow your service delivery and or technical expertise in areas such as scripting, Excel and automation

Career Path: Starting as an Associate, you’ll have a clear pathway to grow into roles such as Service Delivery Consultant, Business Consultant and more.

Competitive Salary: Based on your performance during the recruitment process, you’ll receive a competitive salary alongside full-time benefits

Career Path:

Phase 1:

Start with foundational training in the financial industry and SimCorp Academy

Phase 2:

Gain hands-on experience through rotations within our Care Services business unit

Phase 3:

Transition to advanced roles with clear opportunities for growth

Recruitment Process

1. Initial application: Submit your application to our Workday link

2. Assessment: Take the SHL assessments covering general ability, personality and a Hackerrank test focusing on basic Excel and scripting.

3. Interview: Participate in two rounds of interview with our business unites to assess your fit and potential

4. Offer: Successful candidates will receive a formal offer with the salary determined by interview and performance. Start date will be in February 2025

​

Next Steps:

Please click the “Apply” button to learn more about the vacancy and what SimCorp has to offer regarding salary, benefits, and perks. Please note only applications sent through our system will be processed. Applications are continuously assessed, so please send your CV in English as soon as possible.

If you are interested in being part of SimCorp but are not sure this role is the right fit, submit your CV anyway. SimCorp is on an exciting growth journey, and our Talent Acquisition Team is ready to assist you discover the right role for you. The approximate time to consider your CV is three weeks.

We are eager to continually improve our talent acquisition process and make everyone’s experience positive and valuable. Therefore, during the process we will ask you to provide your feedback, which is highly appreciated.

By Joining our team, you will have the chance to:

• Become part of a thriving company comprising collaborative, curious, courageous, and capable employees
• Explore a multitude of exciting learning and development opportunities, supported by our unique learning guild
• Engage with highly skilled and supportive colleagues, each bringing their diverse backgrounds and perspectives
• Join a company that not only values but actively advocates for Diversity, Equity, and Inclusion, ensuring a truly inclusive and empowering environment

**We are also honored to have been voted as a WealthTech100 company for three consecutive years. The new WealthTech100 list aims to highlight tech innovation leaders in the investment management industry.**

• AWS + Variable Bonus (Averagely 2 months)
• Follows Korea calendar
• Hybrid work From Home arrangement ( 2 days per week)

Customer Service Representative (Korean Speaking) - TK

A large MNC company is now looking for Customer Service Representative (Korean Speaking) who is in charge of credit assessment and credit collection.

There will be great opportunities for learning and career progression in this role and organization depending on your strengths, performance and passion.

Job Responsibilities:

• Credit Assessment for new and existing customer
• Accounts Receivable follow up with customer on the payment overdue
• Assist in channel customer invoice dispute or payment application to internal team for follow up
• Makes 20 calls per day to customers
• Other Accounts Receivable related query
• To be a team player in operation team to drive process and service improvement with strong and effective communication skill

Job Requirements:

• Diploma or Degree holder preferred
• Preferably with minimum 1-3 years of work experience
• Ability to interact with customers via email / phone to achieve work responsibility
• Ability to use internal systems for transaction and Excel
• Problem solving skills
• Basic English for internal communication
• Proficiency in Korean language (Spoken and Written) to liaise with Korea speaking customers in Korea
• Experience of customer service or other admins will be advantage
• Ability to communicate with customer patiently and precisely
• Team player for achieving goal as a team

Interested applicants, please send your resume to Tiffany (R1104633) [email protected] with email subject header "Job Application for Customer Service Representative (Korean Speaking) " .

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Please find our Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Thank you for your kind understanding and co-operation.

Pasona Singapore Pte Ltd

EA License No:90C4069

R1104633

Koh Jia Wen

Salary: $2980- Degree Holder

Working Days: Monday - Friday

Working Hours:

10am - 730pm OR 12pm – 930pm (Fixed on 1 regular time slot determined during interview)

Location: Agape Village (Toa Payoh)

Contract Period: 1 year

Job Responsibilities:

As an NAVH Triage officer, you will help to attend to violence-related enquiries that come through the NAVH. You will be involved in supporting the following tasks required to right site these violence-related calls:

• Engage caller to understand severity of situation
• Gather and verify information with other sources
• (e.g. schools, family members, relatives, government databases)
• Conduct risk and safety assessment for cases
• Determine response time and right-siting of cases
• Engage agencies to ensure warm transfer of cases
• Engage key family members to work with an agency

Requirements:

Functional/Technical Competencies

• Degree in Social Work, Psychology or related discipline preferred
• Good written and communication skills
• Ability to converse in mother tongues e.g. Malay, Tamil and Mandarin, an advantage

Generic Competencies

• Able to work calmly in highly stressful situations and environment
• Good engagement, assessment, problem solving and multi-tasking skills
• Good analytical and critical thinking abilities
• Strong planning and administration skills
• Be willing to work shift hours, where required, as the NAVH is a 24/7 helpline

If interested, Whatsapp Ke Xin at 9116 8457 ( https://wa.me/91168457 ) directly.

We regret to inform that only shortlisted candidates will be notified. By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy. PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg EAP No. R22108443, Lim Ke Xin Michelle

We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Why Join Us?

A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.

Become a maker of possible with us!

Job Responsibilities

Customer Service

• Order processing (Direct Purchase ,Sample, Placement (ONCA), Replacement/Consignment Billing, Service Billing)
• 1st level of monitoring to ensure correct information are available before billing
• Contract /blanket PO tracker to ensure bill with correct contract. Monitoring contract balance/Qty
• Acknowledge PO from Ariba/ST Healthcare/Tender Boards
• AP direct- Upload consignment invoice after billing (Eg: SGH, NUH…)
• Quotations – collate and e-file quotations from Sales
• E-Filing - invoices, Pos
• Coordination with 3PL on deliveries
• Arrange with 3PL and customers for Return & Exchange of stock when required (eg. Product recall, expired items, wrong items..etc)
• Expired Consigned Stock collection coordination
• Perform Consignment missing transaction in system
• Fixed Asset Delivery Coordination – liaise with Sales, Finance & Com Ops
• Equipment/ floater delivery & collection
• Follow up with MLS on signed invoices upon request from customers/Sales
• Answering of Calls (Customers, Sales, 3PL)

Others

• Perform any other tasks and key projects assigned
• Continuous improvement: Process, System and People
• Identify gaps, spot problems, diagnosis of the issues, evaluating alternatives
• Ensures process executions are in compliance with BD’s Policy & other regulatory requirements e.g. GDPMDS

Our Requirements

• Diploma in Business / Logistics is preferred.
• Minimum 2 years of customer service / operations experience. Fresh graduates are welcome to apply.
• Knowledge of SAP preferred.
• Proficient in MS Excel application.
• Strong customer orientation, able to work independently and in a team.
• Sense of urgency, strong organization, follow-up and documentation skills.
• Self-initiated, able to multi-task and work in a fast-paced environment.
• Excellent interpersonal and communication skills.

Click on apply if this sounds like you!

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

To learn more about BD visit: https://bd.com/careers

Primary Work Location

SGP The Strategy

Position: Customer Service Officer

• Working days & hours: 5 days, 8:45am – 5:45pm
• Salary: $2000 - $2500 + commission
• Working location: Tanjong Pagar

Requirements:

• Diploma or equivalent.
• 1-2 years of customer service experience, specifically in a hotel tour desk or similar role.
• Knowledge of Singapore attractions and tour packages.

Job Description:

1. Guest Engagement:

• Greet and engage with hotel guests, offering assistance and information.
• Provide details about Singapore attractions and available tour packages.

2. Sales and Promotion:

• Promote and sell Singapore attractions, tour packages, and related services to hotel guests.
• Assist guests with the booking of tours and activities.

3. Inquiry Handling:

• Respond promptly and courteously to guest inquiries regarding tours, attractions, and travel arrangements.
• Provide accurate information and recommendations.

4. Complaint Resolution:

• Address guest complaints and concerns with patience and professionalism.
• Take appropriate actions to resolve issues and ensure guest satisfaction.

5. Documentation:

• Maintain accurate records of tour bookings, guest preferences, and complaints.
• Collaborate with tour operators to confirm reservations and resolve discrepancies.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Your new company

My client (located in the North) is a leading provider of innovative technology solutions and manufacturing services.

Your new role

Join their team as a Field Service Engineer, where you'll play a critical role in installing, upgrading, and maintaining cutting-edge CVD/PVD systems in cleanroom environments. If you're a self-motivated and technically savvy individual with a passion for troubleshooting and problem-solving, I'd love to hear from you!

Below are some of the key responsibilities for the role;

• Install and commission CVD/PVD systems at customer sites, ensuring seamless integration and optimal performance.
• Perform system upgrades and maintenance tasks, often on short notice, to minimize downtime and ensure customer satisfaction.
• Collaborate with their Lead Engineer to develop and implement effective warranty and support strategies.
• Provide prompt and detailed reports on fieldwork, system issues, and troubleshooting efforts.
• Participate in meetings, conference calls, and training sessions to stay up-to-date on industry developments and best practices.

What you'll need to succeed

The successful candidate, should have;

• Bachelor's Degree in Engineering (or equivalent) with at least 1 year of experience in CVD/PVD equipment and cleanroom fabrication.
• Alternatively, Diploma holders with 3+ years of relevant experience will be considered.
• Proven troubleshooting skills, with the ability to work independently and think critically.
• Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and stakeholders.
• PLC knowledge is a plus, but not required.
• Willingness to work flexible hours, including evenings and weekends, as needed.

What you'll get in return

• Joining a company that is at the forefront of our industry
• Working with a talented and ever-evolving team
• Enhancing your skills while working on exciting and challenging projects

What you need to do now

If you believe you meet the specified requirements or know a suitable candidate, please click the link to apply. Alternatively, you may submit your application or referral directly to [email protected].

If this role isn't quite suitable for you, but you're interested in exploring new opportunities, I invite you to contact me for a confidential career consultation. I'm here to help you navigate your next career move.

EA Reg Number: R21102304 | EA License Number: 07C3924 | Company Registration No: 200609504D

JOB SCOPE

As a Pool Guest Service Agent, you will be part of the team operating one of the world’s most iconic and Instragramable Infinity Pool. Being a Pool Guest Service Agent, you will deliver the highest level of guest service to ensure guest experience a luxurious and leave them with an unforgettable memories.

The role will require you to perform and enhance multiple guest’s experience of the Infinity Pool from welcoming all guest, walking all guest to their sun beds area, setting up guest’s sun beds, providing guest with a fresh towel, introducing guest to the offerings / directional of the areas at the same time ensuring their stay at the Infinity Pool was a memorable and everlasting experience.

Operational Related

• Warmly welcome and engage all guests visiting the Infinity Pool.
• Share a quick introduction of the offerings available while escorting guests to their dedicated sun beds.
• Provide exceptional service and create a memorable experience for all guests.
• Set up and maintain the available sun beds, ensuring that they are ready for the next guests.
• Take and process food and beverages orders.
• Interact with guests and answer their inquiries appropriately.
• Process guests’ requests. Own and communicate requests that are not directly related to the Infinity Pool, to the respective department and ensure that the requests are fulfilled.
• Conduct tours at the Infinity Pool.
• Ensure the availability of fresh towels, and present them to the guests.
• Maintain and ensure that the towel distribution counter and return bins are neat and presentable.
• Ensure that the Infinity Pool deck area is clean and presentable.
• Ensure adherence to Company policy for access to the Infinity Pool
• Bid all guests with a fond farewell upon their departure.

Departmental Related

• Be familiar with the local community and major events in town, and make appropriate recommendations to guests to enhance their stay.
• Maintains close liaison with all other Departments to have a good understanding of other Departments’ operational flow, thus ensuring seamless guest experiences.
• Monitor activities in the Infinity Pool and report any suspicious characters, items or/and activities to the Manager.
• Perform administrative duties as requested such as filing of reports.
• Contribute ideas to improving the operations of Pools & Recreation.

JOB REQUIREMENTS

• Minimum GCE ‘N’ or ‘O’ Levels.
• Excellent guest relations and communication skills.
• Prior customer service experience in the same capacity is an advantage.
• Possess a good command of spoken and written English.
• Ability to speak additional languages is an advantage.
• Pays attention to details.
• Able to speak in front of groups.
• Be willing to work shifts in an outdoor Pool environment.
• Able to work with minimum supervision.
• Team player who takes the initiative to assist other Team Members when required.
• Have impeccable follow-through; and “Can Do” attitude and mindset.
• Well-groomed with professional disposition.

• Resolve equipment faults at customers' premises and ensure timely resolution.
• Coordinate with customers and sub-contractors to manage add-on project activities.
• Track work progress closely to ensure adherence to schedules and quality standards.
• Guarantee timely delivery of materials and equipment for site installation or fault rectification, and conduct periodic maintenance for customers.

Requirements:

• Diploma in Electronics/Electrical Engineering or equivalent,
• At least 2 years of experience in troubleshooting of card access systems, alarm systems, CCTV etc.
• Possess valid class 3 driving license.
• Comfortable with stand-by duty.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

TikTok Intro

TikTok is one of the fastest growing apps in the world, and we are building up an engineering team for core TikTok products in Singapore, to ensure TikTok continues healthy growth, deliver the best product experience to all of our users, build the most attractive features to help users enjoy their time on TikTok, earn trust in privacy protection, and more.

Team Introduction

TikTok Local Service Team's goal is to deliver user-facing products based on the location that connects people with places, localized content, and service in the real world around the globe.

1. Be responsible for the front-end development of international short-video local service business.

2. Take charge of business component development, platform optimization, and business infrastructure construction.

3. Solve difficult problems in projects, support the development of highly demanding requirements, and perform performance optimization and technical upgrading for projects.

4. Explore and practice efficient cross-terminal collaboration, remote communication and development models in different locations to enhance the overall team efficiency.

Qualifications

Minimum Qualifications

- Possess a solid foundation in computer science, be proficient in JavaScript, ES5/6, CSS, and be proficient in various layouts

- Capable in solving browser compatibility issues and optimising frontend performance

Preferred Qualifications

- Minimum 3 years of relevant work experience from a large scale internet company

- Understand the concept of engineering, have a certain understanding of building and continuous integration, and be familiar with one building tool.

- Understand the concept of component-based development, have certain design capabilities, and be familiar with at least one mainstream front-end framework.

- Understand common back-end technology stacks and tools, and have practical experience in collaborating with multiple roles to complete projects.

- Possess good service awareness, sense of responsibility, strong learning ability, and excellent team communication and collaboration skills.

- Having Hybrid development experience is preferred.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About Local Service Team

TikTok Local Service Team's goal is to deliver user-facing products based on the location that connects people with places, localized content, and service in the real world around the globe.

Responsibilities

- Design and implement user-facing features of TikTok mobile application using the latest technology.

- Collaborate with design and product teams to create a world-class mobile experience.

- Improve system design and architecture to ensure high stability, performance and reliability of the product.

Qualifications

Minimum Qualifications

- Bachelor degree in Computer Science or equivalent majors with experience in native iOS or Android development

- Strong understanding of software development principles, capabilities and limitations of iOS or Android platform.

- Minimum 5 years of relevant work experience from a large-scale internet company

Preferred Qualifications.

- Great to have hybrid development experience.

- Deep understanding of computer architectures, data structures and algorithms.

- Have good team communication and collaboration skills.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job Responsibilities
• Responsible for handling food and beverage orders and serving guests.
• Provide friendly, excellent service to all guests.
• Assist fellow Team Members to perform preparation and setting up in the restaurants for food service and ensure all available amenities and utensils are properly stocked and inspected prior to service.
• Assist guests on their respective requests, conduct suggestive and up-selling, well-versed in all aspects of the menu.
• Handling all restaurant telephone and email reservation enquiries.
• All other administrative duties in the restaurant

Job Requirements
• Minimum Secondary school education with ‘O’ Level passes; Diploma in any field is an advantage
• Minimum 1 year in a guest service / guest contact roles, preferably in a hospitality organization
• Possess food hygiene and safety certification
• Willing and able to work on shifts, weekends and public holidays
• Possess a well-groomed, professional appearance

Our client provides advanced instruments and systems designed for high performance across various industries.

• Prepare service and spare parts quotations to customer inquiries.
• Build and maintain strong customer relationships to ensure high-quality service and support.
• Perform in-house repairs and on-site commissioning for gas and water quality analysers, CEMS, and AQMS, troubleshoot issues.
• Collaborate with customers to address service concerns and offer technical solutions.
• Support the project team in conducting FAT and SAT and deliver product training to end users and distributors.

Requirements:

• Degree in Mechanical Engineering/Environmental Science Engineering or equivalent.
• At least 2 years of experience in the analytical instruments.
• Good knowledge of gas analyzers, CEMS, and water quality analyzers.
• Customer-oriented with a positive attitude, along with excellent planning and time management skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Responsibilities

• Continuous learning and application to improve Dealer operation.
• Critical thinking and Analytical skills to Identify problems with support of KPIs.
• Good ability to communicate work as team with stakeholders and Asia Distributors.

Requirements

• Bachelor's Degree in Engineering or related fields with 1-2 yrs experience, no experience is welcome to apply.
• Proficient in numbers/figures for data analysis and able to generate report.
• Eager and fast to learn, open-minded for feedbacks and improvement.
• Highly competent with MS Office (Excel, PowerPoint), Communication Skills, possess analytical and problem solving skills.
• Team player with strong sense of responsibility, able to work independently, matured, self-disciplined with good time management.
• Able to travel, work off site at dealerships and workshops, and work long hours if needed.
• Job Reference: QVR55RWR

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: 6950 9754

EA Registration Number: R22110899

EA License number: 02C4944

EA Personnel: Celeste Wong Xin Yann