Digify is a cloud-based document security and data room software that allows customers to control, protect and track important documents after sharing them. Companies use Digify to protect confidential information for fundraising and due diligence, secure intellectual property, and protect sensitive communications.

Digify is used in 138 countries today. We have more than 600,000 users worldwide.

THE ROLE

As our Customer Success Manager at Digify, you can choose to work on-site at our Singapore office or remotely, with occasional travel to Singapore as needed. In this role, you will play a key role in onboarding, engaging, growing, and retaining customers. This dynamic role involves demonstrating our product, educating customers to drive adoption, nurturing them for expansion opportunities and retaining the customers satisfaction. Your primary focus will be on accelerating time-to-value, enhancing customer engagement, building long-term relationships, and strengthening the customers retention. Managing a wide range portfolio of accounts, you will work closely with your team lead, key stakeholders, and cross-functional departments to refine and optimize customer success processes, ensuring a seamless and impactful customer experience.

WHAT YOU WILL BE DOING

Serve as the primary contact for onboarding, training, and ongoing support to ensure seamless adoption of Digify's platform.

• Increase customer satisfaction and retention by building strong, long-term client relationships.
• Conduct regular check-ins to improve product usage and address customer issues promptly.
• Collaborate with customers on renewals, account expansions, and retention strategies.
• Act as the voice of the customer, providing actionable feedback to Product, Sales, and Marketing teams to enhance offerings.
• Monitor and report key success metrics, including NPS and product engagement, to identify trends and opportunities.
• Troubleshoot technical issues in partnership with the Engineering and Development teams.
• Facilitate customer advocacy by encouraging online reviews and participation in referral programs.
• Proactively manage a book of business, tracking account health and mitigating retention risks.
• Collaborate cross-functionally to optimize processes and implement solutions for customer success.
• Support system configuration and onboarding processes tailored to customer requirements.

• Minimum 2 years of experience as a Customer Success Manager, preferably in a fast-paced, B2B environment or related industries.
• Proven experience in customer success or account management within a B2B SaaS or software company.
• Exceptional interpersonal and communication skills to engage and build rapport with key stakeholders, ensuring mutual success and satisfaction.
• Proactive attitude and mentality in identifying opportunities to expand customer accounts by understanding their evolving needs and aligning them with our solutions.
• Strong ability to simplify complex technical concepts and communicate them effectively to non-technical customers.
• Willingness to learn and develop basic technical skills to confidently discuss technical topics with clients.
• Demonstrated success in renewals, upselling, and account expansion strategies.
• Exceptional written and verbal communication skills, with a focus on clarity and professionalism.
• Meticulous attention to detail and a high degree of accuracy in all deliverables.
• A driven, self-motivated, and enthusiastic mindset, paired with empathy, patience, and trustworthiness.
• Familiarity with Intercom, Chargebee, NPS tools, or similar platforms is an added advantage.
• Willingness to travel to Singapore on occasion if working remotely. 

Job Description

We are looking for project Managers who would be accountable for managing driving end-to-end ITSM programs, able to implement various ITIL processes utilizing tools like ServiceNow, service catalog transformation, drive automation across IT services respective technical processes etc.

Responsibilities

• Collaborating with stakeholders to assess project requirements, review strategies, Drive decision, implementation, and governance.

• Managing several key/strategic projects at any given point in time preferably for ITSM

• Stakeholder Management (internal/ client) up to the Director/ VP career stage while ensuring high levels of client satisfaction.

• Handling commercial acumen i.e. Estimation, Budgeting, Earned Value Analysis, Maintaining GM.

• Ensure adherence to project methodologies (Agile and Waterfall)

• Use appropriate verification techniques to manage changes in project scope, schedule and costs

• Report and escalate to management as needed

• Manage the relationship with the client and all stakeholders

• Perform risk management tominimizeproject risks

• Establish and maintain relationships with third parties/vendors

• Ensure resource availability and allocation

• Develop a detailed project plan to track progress

Skills Requirement:

• Bachelor’s degree in information technology, Computer Science, Engineering, or similar areas

• 6-8 years of experience in ServiceNow

• Proficiency with ServiceNow development, such as scripting, workflows, and integrations.

• Experience with software development methodologies such as Agile or Waterfall is desirable.

• Gain familiarity with IT Service Management (ITSM) and IT Operations Management (ITOM) processes.

• Proven problem-solving and analytical abilities, excellent communication and collaboration skills.

EA Number: 11C4879

What You’ll Do

As a Senior Business Development Manager, you thrive on applying your deep understanding of our customer’s business strategies and technology needs, playing an integral role in unlocking the potential of business opportunities across the nation. You partner with Telstra’s most strategic customers to grow their business, acting as their trusted advisor and nurturing the health of our customer relationships. In doing so you identify high-value, high-profit sales solutions that directly contribute to Telstra’s growth. You flourish off building meaningful and lasting relationships, with collaboration and influencing skills critical for success in this role.

Key Responsibilities:

As a Senior Business Development Manager, you apply your extensive expertise in ICT&S solution sales, exceptional relationship building and people leadership skills to deliver against the following responsibilities:

• Drive and define the development of strong account plans designed to exceed growth targets, ensuring strong team coverage across all accounts in order to deliver sales and revenue growth across the portfolio.
• Take personal accountability and strong ownership for generating and nurturing a short- and long-term opportunity pipeline with strong sales and revenue conversion rates, ensuring accurate forecasting of sales, gross margin and revenue targets.
• Empower and support extended team members to execute against key metrics (NPS, strategic and incremental sales, revenue) by coaching and developing a highly skilled and energised account team, through actively sharing lessons learned and global best practices in customer’s industries.
• Apply deep technical and professional expertise in ICT&S solutions, synthesising latest market research and technology trends into key insights that articulate business implications for both team members and client stakeholders.
• Authentically engage with and effectively influence a complex, diverse, multi-stakeholder landscape comprising senior customer relationships (including C-Suite & Board level, and sophisticated functional specialists) to proactively build strong relationships, deeply understand business direction and provide strategic technology thought leadership leading to sales opportunities.
• Significantly contribute to the development of solution proposals for strategic value customers, championing the framework for co-creation of strategic technology plans by proactively engaging with Telstra’s business and partner ecosystem (including vendors) in order to deliver innovative solutions and concepts to the market.

Sought out by others for impressive technical expertise in ICT&S solution sales to provide guidance and direction to problem solve, act as a strategic advisor and technology leader, generate innovative solution concepts and assist in the development

About you

Essential Requirements:

• Ability to leverage Telstra’s Go-to-Market (GTM) assets & motions to drive transformational customer conversations aligned to customers’ priorities.
• Demonstrated 7-15 years sales experience in the Information and Communication Technologies industry selling to MNCs, Enterprise
• Acted as a trusted sales professional, driving and closing Cloud/Data/AI/Business Application/Network opportunities, developing and winning market-making opportunities
• Ability to leverage personal professional network and partners to drive the business across South Asia
• Extensive experience in Strategic Account Management and managing Sales Relationships
• Proven track record in end-to-end Sales Management with strong experience in building and delivering on sales pipeline
• Background and working experience from System Integrator selling direct to end-user are welcome to apply
• A good understanding of commercial principles, contract negotiations, and developing sales solutions
• Background in innovation – solutions and service
• Strong business partnering and portfolio management as well as excellent stakeholder management
• Customer-focused and growth mindset
• Engaging team player with experience in working with virtual teams across regions
• Excellent listening skills with ability to articulate answers to questions suited to the audience
• Energetic, competitive and trail blazer mindset
• Demonstrated high-level spoken & written English
• Not required but highly desirable:
• Degree in business or technical (Computer Science, Information Technology, Information Systems, Security, Data Science) disciplines
• Azure certified
• AWS certified
• Security certified

If you are passionate to succeed as part of an agile and experienced team, we welcome you to apply!

Key Responsibilities:

• Lead and manage audit engagements for a diverse portfolio of clients, ensuring compliance with professional standards.
• Provide technical support and guidance to the audit team, particularly on complex issues.
• Review and finalize audit reports, ensuring accuracy and adherence to regulatory requirements.
• Collaborate with partners and other senior management to enhance audit quality and efficiency.
• Maintain and develop relationships with key clients, acting as a trusted advisor.
• Participate in business development initiatives to expand the firm's audit practice.

Skills & Attributes:

• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Ability to work effectively under pressure and manage multiple priorities.
• Proactive, with a strong focus on continuous improvement and innovation.

Qualifications:

• Singapore Chartered Accountant (CA) or equivalent qualification recognized by ACRA.
• At least 10 years of experience in audit, with no more than 15 years.
• Strong understanding of SFRS, IFRS, SSA and ISA, Companies Act.
• Experience in PRC audit engagements is highly preferred.

Introduction to Zodia

Digital Asset Custody, the way it should be

As an institution-first, FCA-regulated digital asset custodian, Zodia Custody aims to provide financial institutions, corporations, and professional investors with the freedom to realize the full potential of the digital asset future on their own terms. Established in 2020, Zodia Custody combines the agility of a start-up with the heritage of a 167-year-old financial institution, Standard Chartered, in partnership with Northern Trust and SBI.

Scope of Role:

Sales Leadership

As the Sales Senior Manager or Director, you will play a critical role in leading the sales strategy and execution for Zodia Custody in Singapore. You will be responsible for driving revenue growth by:

• Developing and implementing effective sales strategies that align with the company’s goals and market demands.
• Building and nurturing relationships with key client stakeholders, ensuring high levels of customer satisfaction and retention.
• Identifying market opportunities for new business and enhancing the company’s market presence.
• Analyzing sales data to inform strategy and improve performance metrics.
• Collaborating with marketing and product teams to align sales campaigns with product launches.
• Representing Zodia at client meetings, industry events, and conferences.

Key Stakeholders:

• Singapore Country Leader
• Marketing Department
• Product Management Team
• Clients and Partners

. Industry Knowledge

• Expertise in Digital Assets: In-depth understanding of blockchain, cryptocurrency, tokenisation, and the role of custodians in the digital asset ecosystem. Strong background in selling digital asset solutions or financial services products.
• Regulatory Awareness: Knowledge of Singapore financial regulations, including MAS requirements, PSA, and AML compliance.
• Custody and Security Expertise: Familiarity with custodial solutions, cold storage, multi-signature wallets, and other security technologies in the digital asset space.

2. Sales Skills

• 7+ years of experience in sales roles within digital assets or financial services, with minimum of 2 years within Crypto industry in any capacity
• Proven Sales Track Record: Demonstrated success in meeting and exceeding sales targets, ideally in financial services, fintech, or digital assets.
• Pipeline Management: Ability to manage complex sales cycles, from lead generation to closing deals, with large institutional clients.
• Consultative Selling: Skills in understanding client pain points and delivering tailored solutions that align with their needs.

3. Strategic Thinking

• Market Insights: Ability to analyse market trends and position Zodia Custody as the preferred partner in Singapore.
• Solution Innovation: Capacity to adapt custody solutions to meet the evolving needs of institutional clients.
• Competitor Analysis: Awareness of competitors' offerings and ability to differentiate Zodia Custody in the market.

4. Operational Knowledge

• Product Knowledge: Strong understanding of Zodia Custody's services, including technology, security protocols, and value proposition.
• Integration Expertise: Familiarity with integrating custody services with existing client platforms (e.g., Fireblocks, treasury systems).
• Post-Sales Support: Ability to ensure a seamless client onboarding experience and maintain long-term relationships.

5. Communication Skills

• Clear Messaging: Ability to explain complex digital asset concepts to clients with varying levels of technical understanding.
• Negotiation Skills: Expertise in structuring and negotiating contracts that benefit both Zodia Custody and the client.
• Stakeholder Engagement: Strong presentation skills for engaging C-level executives and board members.

6. Personal Attributes

• Resilience: Ability to navigate a fast-changing industry and overcome challenges in a nascent market.
• Entrepreneurial Spirit: Proactiveness in identifying opportunities and driving business growth in a new and evolving sector.
• Positivity: Positive and open approach, particularly in promoting trust and integrity in a security-focused industry.

• Base + Commission Scheme
• CPF contributions - Pension plan
• ESOP Plan
• Training & Development budget
• Work From Home - Flexible hours
• 30 days annual leave plus bank holidays
• Private Healthcare

Our client is a well-established dental practice dedicated to providing comprehensive, high-quality care in a welcoming and patient-centered environment.

• Manage daily operations for 8-12 dental clinics, ensuring smooth workflows, managing feedback, and supporting service standards.
• Coordinate facility maintenance and renovations, working closely with contractors and vendors to address issues promptly.
• Provide IT systems support to clinic staff, including training on applications and managing vendor relationships.
• Handle dental implant inventory, ensuring on-time procurement, precise cost tracking, and seamless delivery to clinics.

Requirements:

• Degree and above
• At least 2 years of working Dental/Healthcare Operations experience.
• Must be willing to travel to various clinic locations as needed, with occasional weekend work required.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

• Conducting market research to identify potential areas for business growth and expansion.
• Analyzing industry trends, market dynamics, and competitor activities to inform business development strategies.
• Cultivating and maintaining relationships with existing clients to ensure satisfaction and loyalty.
  Developing strategies to upsell or cross-sell additional products or services to existing clients.
  Establishing rapport and trust with new clients through effective communication and relationship-building.
• Creating and presenting proposals, pitches, and presentations to potential clients.
• Tailoring proposals to meet the specific needs and objectives of each client.
• Negotiating terms and contracts with clients to close deals and secure new business.
• Developing and implementing strategic sales plans and tactics to achieve business development objectives.
  Setting sales targets and KPIs, and monitoring performance against goals.
  Analyzing sales data and metrics to evaluate the effectiveness of sales strategies and identify areas for improvement.

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

As a Manager, Learning & Training, the incumbent is responsible for developing, planning and managing the site overall learning and development strategy for organizational culture, behaviors, talent and leadership development. The person will also be responsible for site technical skill competency framework including to create an effective approach to conduct skill competency gap assessment and evaluation for all associates in order to transform our associates to be workforce 4.0 ready.

JOB SCOPE

• Develop, Implement Learning & Development strategy aligned to business strategy, with clear priorities.
• Partnering with the business functions to identify competency gap, developing short term and long-term learning & development intervention.
• Plan & conduct site Training Needs Analysis and formulate Site Training Plan
• Plan & conduct site technical skills competency assessment and formulate relevant training with relevant business leaders
• Digitalize and apply AI technology in Learning Needs Analysis process, formulation of a total learning master plan, up-keeping of learning database.
• Manage and coordinate regulatory / mandatory training to meet internal and external compliance needs.
• Facilitate site training and workshops which deemed appropriate.
• Providing L&D related methodologies advice to key stakeholders.
• Manage Site Learning & Development (L&D) budget.
• Work with relevant Singapore government agencies like WSG, SBF and e2i to maximise funding to learning and development activities of sites, where possible.
• Partnering with Talent Acquisition for early adoption of learning and development program to build talent pipeline, like internship, apprenticeship, traineeship program to meet the manpower plan and requirement.
• Lead & partnering with Site HRBP to formulate and enhance site onboarding and orientation programs to provide strong emotional engagement for new hires.
• Coordinate & plan site relevant business strategy & leadership workshops
• Site lead to manage external L&D related vendors.
• Supporting risk management and governance – CLC’s and various compliance / quality audit
• System optimization and continuous improvement in Learning and Development processes.

REQUIREMENT

• Bachelor’s degree in Human Resources, learning and development, organization development or a related discipline
• Min 10 years L&D experience and/ or HR professional handling L&D or organization development tasks across different levels of employees in the same business unit, preferably in manufacturing multinational organizations.
• Experience in plan, design, deploy, facilitate, and conduct training.
• Good communication skills, strong learning agility, dynamic and enjoy working in a fast paced environment.
• At least 3 years as site lead/manager role in L&D.

Alcon Careers

See your impact at alcon.com/careers

Job Purpose

You are required to provide underwriting support for all product lines in New Business Underwriting (NBU).

The Job

• Underwrite new applications for Life, Accident and Health, disability income and long term care proposals
• Countersign and provide guidance to new joiners
• Provide underwriting advice & support for financial planners through e-booking, emails, phone calls and NBU counter
• Provide critical liaison and build strong business relationship between NBU and distribution channels
• Project management, e.g. reviewing underwriting guidelines, reviewing & streamlining work processes to support business operations
• Ensure all department KPIs are achieved
• Continuous Customer Engagement: to keep the financial planners updated on a continuous basis throughout the assessment of new business applications - through phone calls, emails and meetings (if required). This would include sharing details of the queries raised, possible options to expedite case closures and for postponed or declined cases. To ensure that we proactively engage with the financial planners and provide best in class customer service.
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
• Highlights any potential concerns /risks and proactively shares best risk management practices.

Our Requirements

• Degree with at least 5 years’ experience in underwriting Life, Accident and Health risks
• Non-degree holders who have relevant experience or certification in underwriting may be considered
• Good team player with strong analytical skills & ability to work under pressure
• Good interpersonal and communication skills
• High level of integrity, takes accountability of work and good attitude over teamwork; and
• Takes initiative to improve current state of things and adaptable to embrace new changes.

About Great Eastern

Founded in 1908, Great Eastern is a well-established market leader and trusted brand in Singapore and Malaysia. With over S$100 billion in assets and more than 16 million policyholders, including 12.5 million from government schemes, it provides insurance solutions to customers through three successful distribution channels – a tied agency force, bancassurance, and financial advisory firm Great Eastern Financial Advisers. The Group also operates in Indonesia and Brunei.

The Great Eastern Life Assurance Company Limited and Great Eastern General Insurance Limited have been assigned the financial strength and counterparty credit ratings of "AA-" by S&P Global Ratings since 2010, one of the highest among Asian life insurance companies. Great Eastern's asset management subsidiary, Lion Global Investors Limited, is one of the leading asset management companies in Southeast Asia.

Great Eastern is a subsidiary of OCBC, the longest established Singapore bank, formed in 1932. It is the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s and AA- by both Fitch and S&P. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

About Kydon

At Kydon, we are a group of individuals who believe that learning can enhance human capacity — one knowledge, skill, experience, or epiphany at a time. Learning nurtures the soul and improves career prospects. Knowledge adds value to the community. In an age of rapid digitalization, learning can harness technology for education and training.

From a digital learning agency offering advanced learning technology solutions and custom digital learning content, Kydon has also grown to become a digital learning platform for the masses, a learning technology and innovation knowledge portal, and an R&D outfit for EdTech.

About the Solutions Team

The Kydon Solutions team is the learning consultancy arm of the business and is responsible for the design, development, and implementation of organizational and institutional learning solutions. These solutions include the technologies, processes, methodologies, competencies, curriculum, analytics, and supporting services needed to address organizational objectives and issues pertaining to learning and performance.

As part of the solutions team, you will be expected to understand the education and training industry and network with relevant industry players. To be successful in solutions design, you will need to have familiarity with trends and issues pertaining to learning and development (L&D) and workplace transformation, as well as existing and emerging SaaS-based technologies (e.g. Learning Management Systems, Learning Experience Systems).

As a consultant in workforce transformation, you will need to be conversant with one or more of the following areas: business process reengineering, learning technologies, and change management.

About the Role of Workplace Learning Consultancy, Manager

As a member of the Solutions team, the Workplace Learning Consultancy Manager helps to deliver evidence-based learning solutions and services with high business impact. They help to advise our organizational customers, collaborating with them at a working level to design holistic solutions to organisational pain points.

This role reports to the Director of Learning Systems and works closely with Sales, Product, and Technology, to ensure the smooth development and implementation of technical solutions by providing complementary consultancy services.

Key Responsibilities

· Drafting solution proposals: Support the preparation of tender proposals by analysing requirements, evaluating compliance, identifying appropriate design and user engagement approaches, and putting together the propos

· Delivering solution design: Support the design of workforce learning solutions and services by helping to carry out client stakeholder engagement, business analysis and business process reengineering

· Solution delivery: Work closely with Product, Technology, and other teams to ensure solutions specifications are correctly defined and developed to customer’s satisfaction, with appropriate hand-off for change management

· Change management: Ensure sustainable workplace transformation and support the smooth rollout of technical solutions by driving change management and user training

· Stakeholder management: Build strong working level relationships with stakeholders from client organisations to ensure strong collaboration and create opportunities for up-sell / cross-sell of solutions and services

Qualifications and Skills

· Minimum 6 years of relevant work experience, with at least 4 years in any combination of consulting, business analysis, and/or project management

· Demonstrable experience in delivery of technical solutions and/or services relating to workplace learning and organisational development

· Demonstrable experience designing, optimizing, and reengineering business processes for own or client organisation

· Entrepreneurial or start-up background

· Experience working on projects that require security clearance

· Is a problem solver: You are able to creatively find ways to solve problems despite constraints wherever possible; when appropriate, you know how to escalate issues to get necessary support.

· Outstanding communicator: You are able to drive alignment across all stakeholders through a combination of your structured thinking, language skills, and a general ability to influence others. You are professional and authentic.

· Is methodical and organized: You are a trusted manager of resources and external manpower; you know how to keep everyone abreast of the situation without prompting and are always on top of things.

· Cares about learning: You value sustainable growth and personal development for yourself, which is why you can empathize with our customers and their aspirations for their organization.

If you have what it takes to do well in this role, please write in with your CV and cover letter.

We regret that only shortlisted applicants will be notified.

As a Growth Manager, you will play a pivotal role in driving the growth and success of our Web3 projects. You will work closely with project owners to understand their objectives, target audiences, and key performance indicators (KPIs). Your responsibilities will include designing and executing effective ecosystem growth plans, tracking and reporting on ROI and performance, and coordinating with internal and external stakeholders to foster user growth and engagement.

What You Will Do at HeLa Labs?

• Project Understanding: Collaborate with project owners to gain a deep understanding of their project goals, target audience, and desired outcomes.
• Ecosystem Growth Planning: Develop and implement comprehensive ecosystem growth plans that align with project objectives. This includes identifying key growth strategies, channels, and tactics.
• ROI Tracking and Reporting: Monitor and measure the performance of growth initiatives, tracking key metrics such as user acquisition, engagement, and return on investment (ROI). Prepare regular reports to provide insights and recommendations.
• Stakeholder Coordination: Work closely with internal and external stakeholders, including developers, marketing teams, and community members, to ensure effective collaboration and alignment.
• User Growth and Engagement: Drive user growth and engagement by leveraging various channels and tactics, such as social media, content marketing, community building, and partnerships.

Our Ideal Candidates Would Have:

• Web3 Experience: Proven experience working on Web3 projects, demonstrating a strong understanding of blockchain technology, cryptocurrencies, and decentralized applications.
• Marketing Acumen: A solid understanding of marketing principles, including ROI tracking, social media trends, and digital marketing tools.
• Analytical Skills: Ability to analyze data and metrics to identify trends, measure performance, and make data-driven decisions.
• Communication and Collaboration: Excellent communication and interpersonal skills to effectively collaborate with team members, stakeholders, and the broader community.
• Problem-Solving: A creative and solution-oriented approach to tackling challenges and driving growth.

Preferred Qualifications (Bonus Points):

• Experience with specific Web3 projects or technologies (e.g., NFTs, DeFi, GameFi)
• A strong network within the Web3 community
• Experience with community management and building online communities

What Else Is Waiting for You?

• Competitive salary.
• Be a part of the future of financial technology by making a meaningful impact.
• Excellent career development opportunities in a rapidly growing company.
• A passionate and collaborative team.
• A family-like work environment.
• Opportunities to enhance your technical skills and deepen your understanding of capital markets.
• A multicultural work environment.

Does Hela Labs sound like the place you want to work in? Apply now!

We are seeking a highly motivated and experienced Retail Store Area Manager to oversee multiple retail locations within a designated geographic area. The ideal candidate will be responsible for driving sales, managing store operations, and ensuring a high level of customer service and satisfaction.

Key responsibilities include:

- Developing and implementing strategies to increase sales and profitability across all stores in the area

- Monitoring and analyzing sales performance, inventory levels, and operational metrics to identify areas for improvement

- Setting goals and targets for individual store managers and providing coaching and support to help them achieve their objectives

- Conducting regular store visits to ensure compliance with company policies and procedures, as well as high standards of customer service

- Recruiting, training, and developing store managers and staff to create a high-performing team

- Collaborating with cross-functional teams, such as marketing, merchandising, and finance, to drive business initiatives and promotions

- Managing budgets and expenses for the area, ensuring cost-effective operations and maximizing profitability

- Handling escalated customer complaints and resolving issues in a timely and professional manner

Qualifications:

- Bachelor's degree in Business Administration, Retail Management, or related field

- 5+ years of experience in retail management, with a proven track record of success in driving sales and profitability

- Strong leadership and communication skills, with the ability to motivate and inspire a team

- Excellent analytical and problem-solving abilities, with a strategic mindset

- Proficiency in Microsoft Office and retail management software

- Willingness to travel within the assigned area and work flexible hours as needed

If you are a results-driven leader with a passion for retail and a desire to make a positive impact on a growing organization, we want to hear from you. Join our team as a Retail Store Area Manager and help us achieve our business goals!

Interested candidates, please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

Interested applicants are invited to call or WhatsApp text JY at 91184028 for a confidential discussion. Please note, that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use, and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394
R1107106 (Wong Chee Ann Jacky (Wang Zhian))
GOREF: 10409

https://sg.go.persolkelly.com/job/apply/10409

About the client

I am representing a leading property management and real estate company renowned for its extensive portfolio of retail malls across the region.

They are currently looking for a Marketing Manager to lead the development and execution of comprehensive marketing strategies that enhance the visibility, footfall, and overall brand value of a prominent retail destination.

About the role,

Reporting to the Senior Marketing Manager, your key responsibilities would includes

• Leverage your in-depth experience in retail mall marketing to conceptualize and implement innovative campaigns that resonate with shoppers and tenants alike.
• Oversee all marketing and communication programs across diverse platforms, including advertising, promotions, public relations, events, and direct marketing, to create a unified and compelling brand identity.
• Develop impactful marketing strategies and ensure their seamless execution, driving engagement and retention while positioning the mall as a standout shopping destination.
• Manage and optimize the marketing budget to deliver cost-effective, high-impact campaigns.
• Monitor and evaluate the effectiveness of marketing initiatives, ensuring continuous improvement and alignment with business objectives.

Skills and experience required

• Minimum 5 years’ relevant experience and proven experience in offline retail marketing and are well-versed in orchestrating large-scale promotional events, campaigns, and tenant collaborations.
• Highly organized, capable of working independently, and able to thrive in a fast-paced environment.
• Goal-focused with a proven ability to meet stringent deadline in a retail mall environment

If you are interested in the position, please click “apply” David Lerh (EA:94C3609/ R1769977).

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction

• Conduct research to identify new markets and customer needs

• Arrange business meetings with prospective clients

• Promote the company’s products/services addressing or predicting clients’ objectives

• Prepare sales contracts ensuring adherence to law-established rules and guidelines

• Keep records of sales, revenue, invoices etc.

• Provide trustworthy feedback and after-sales support

• Build long-term relationships with new and existing customers

• Develop entry level staff into valuable salespeople

• Developing goals for the development team and business growth and ensuring they are met.

• Training personnel and helping team members develop their skills.

• Finding and developing new markets and improving sales.

• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role

• Proven sales track record

• Experience in customer support is a plus

• Proficiency in MS Office and CRM software (e.g. Salesforce)

• Proficiency in English

• Market knowledge

• Communication and negotiation skills

• Ability to build rapport

• Time management and planning skills

• BSc/BA in business administration, sales or relevant field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Our client is a well-established dental practice dedicated to providing comprehensive, high-quality care in a welcoming and patient-centered environment.

• Manage daily operations for 8-12 dental clinics, ensuring smooth workflows, managing feedback, and supporting service standards.
• Coordinate facility maintenance and renovations, working closely with contractors and vendors to address issues promptly.
• Provide IT systems support to clinic staff, including training on applications and managing vendor relationships.
• Handle dental implant inventory, ensuring on-time procurement, precise cost tracking, and seamless delivery to clinics.

Requirements:

• Degree and above
• At least 2 years of working Dental/Healthcare Operations experience.
• Must be willing to travel to various clinic locations as needed, with occasional weekend work required.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Student Recruitment Manager and invite talented individuals to join us in our mission.

Responsibilities:

• Collaborate with the team to drive marketing and business development strategies.
• Identify high-growth areas and expand brand identity in China and beyond.
• Recruit, train, and establish good working relations with agents for student recruitment.
• Establish partnerships with educational institutions and colleges, both locally and overseas.
• Participate in educational exhibitions, open houses, and roadshows for agents & student recruitment activites.
• Conduct pre-course counselling for prospective students and attend to enquiries.
• Collaborate closely with departmental stakeholders to support, implement, and execute student recruitment plans.
• Provide support for other assignments as directed by the HOD and President.

Requirements:

• Bachelor’s or master’s degree qualification in Business Administration or related field.
• 3 years of relevant working experience, preferably in a private education institution.
• Ability to handle confidential information with discretion.

Job Descriptions:

Assisting Team Management:

Assist in managing the application development team to ensure that team members' work aligns with project goals, fostering teamwork and an efficient work environment.

Requirements and Project Management:

1. Communicate with business departments to understand business needs and provide recommendations for system development.

2. Develop project plans, budgets, and resource allocation strategies, monitor project progress, and promptly address issues.

Application Development and Solution Design:

1. Participate in the branch's self-developed application projects, including but not limited to: requirements gathering, requirements analysis, system design, functional documentation, full-stack development, testing, and production deployment-related tasks.

2. Lead the planning and construction of application system architecture, ensuring the sustainable development of the application system.

3. Participate in second-line production issue troubleshooting and provide technical support for existing application systems.

Job Requirements:

Work Experience:

At least 5 years of experience in application development, data analysis, and management within the information technology field. Prior experience working in a bank or financial institution is preferred.

Technical Skills:

Familiar with application development, data analysis tools, and technologies, with experience in managing the application development lifecycle, including requirements analysis, design, development, testing, and deployment.

1. Proficient in JAVA, Spring Boot, and other JAVA frameworks.

2. Experienced with tools like Docker, Git, and SVN.

3. Capable of using front-end languages such as jQuery, Vue, and React.

4. Familiar with mainstream databases like Oracle, MySQL, and SQL Server.

5. Knowledgeable in Python and RPA applications.

Project Management Skills:

Well-versed in project management methodologies (e.g., Agile, Scrum, Waterfall) and capable of effectively managing multiple projects.

Leadership and Communication Skills:

• Strong team leadership and personnel management skills.
• Excellent communication abilities, with the capacity to collaborate effectively with both technical and non-technical stakeholders.
• Effectively bilingual in English and Chinese so as to communicate effectively with our Head Office and Chinese-speaking customers.

As part of the IBM Consulting organization, the SAP Alliance BDE is responsible for building and growing the relationship, pipeline and overall business with SAP.

Roles & Responsibilities include:

• Serve as IBM’s single point of contact for SAP within the assigned Geo/Territory
• Collaborate with global teams to align with the MU SAP growth plans
• Responsible for working with SAP and IBM Consulting teams to develop a strong collaboration roadmap
• Drive seller enablement to evangelize SAP offerings within the IBM Consulting community and also within SAP
• Drive joint GTM (go-to-market) campaigns, workshops to support pipeline O! and growt
• Develop and execute growth initiatives by closely working with the SPA’s BDEs CAI, CE, Delivery Executives and other cross-brands team
• Participate in developing and pursuit strategy and teaming approach with SAP and IBM Consulting account teams
• Leverage available funding and investments to accelerate sales cycles, and sales led marketing events
• Work with industry teams to support and drive GTM strategies to assist pipeline building
• Work with IBM and SAP teams to build public references, case studies
• Effectively manage multiple SAP C-level and LOB relationships simultaneously
• Exhibit thought leadership in IBM and SAP conversations to develop long term opportunities

Success is measured by the following business metrics:

• Manage the IBM SAP Alliance for the Geo Territory
• Quarterly signing/booking targets for the SAP business
• Develop external case studies
• Contribute to relationship growth, engagement and collaboration
• Support the pipeline build for SAP services

Preferred pre-requisite and requirement

• Prior experience in Sales and/or Business Development, specifically experience in managing alliances with leading vendors
• Ability to support & drive deal strategy and to help progress opportunities forward with SAP
• Proven leadership capabilities and ability to navigate multiple business units in a matrix organization within IBM and SAP
• Effective communication and presentation skills
• Self-directed and goal oriented
• Creativity in resolving complex problems
• Strong management capabilities
• Well organized & a team player

• Drive financial strategy for a dynamic and growing industry
• Work with a diverse and talented team across a global network

About Our Client

Our client is a leading global port group headquartered in Singapore and a trusted partner to businesses worldwide, collaborating with them to find solutions that drive growth. The global network of ports enables efficient and reliable connectivity for international trade, supporting the movement of goods and commodities.

Job Description

• Analyze financial data to produce accurate and timely monthly, forecast, and budget reports
• Collaborate closely with regional teams to grasp business dynamics and identify key variances
• Developing and executing financial strategies that align with corporate goals
• Engage in project feasibility studies, recommend strategic action plans, and contribute to ongoing enhancements

The Successful Applicant

• Degree in Accounting, Finance, or a related field
• 3 years of experience in financial planning and analysis
• Strong understanding of financial analysis and accounting principles
• Thrives in a collaborative environment and enjoys building strong relationships
• Demonstrate excellent analytic and problem-solving skills
• Self-starter with good work ethics and a passion for continuous learning

What's on Offer

This position offers a chance to collaborate with business leaders across the organization to analyze financial data, support management reports and develop financial plans to drive strategic business growth.

Contact

Zinc Teo (Lic No: R1222405/ EA no: 18C9065)

Quote job ref

JN-062024-6451243

Phone number

+65 6643 9735

Page Personnel Recruitment Pte. Ltd.| Registration No. 201736642C

• Work with one of the largest and most influential energy companies
• Opportunity for professional development

About Our Client

Our client is a well-established firm in the commodity, oil and gas industry with strong presence in multiple countries. They invest heavily in research and development to enhance its technological capabilities in the industry. They also place strong emphasis on sustainable development management and have incorporated environmental, social, and governance considerations seamlessly into the company's operations.

Job Description

• Conduct comprehensive project due diligence, valuations, and manage the investment approval process at headquarters
• Provide economic and business evaluations to support business units effectively
• Lead the development of sustainability reporting and strategic initiatives
• Oversee business development activities at the corporate level
• Assist with reporting requirements for headquarters
• Perform additional duties as assigned

The Successful Applicant

• Bachelor's degree in Finance, Business, Economics, or related field
• 8 years of relevant experience in corporate investment or consultancy, including project management
• Proficiency in financial modeling and report writing
• A proactive, detail-oriented team player with strong problem-solving skills

What's on Offer

• Permanent role
• Well-established firm in the commodity, oil and gas industry
• Attractive remuneration and benefits

Contact

Zinc Teo (Lic No: R1222405/ EA no: 18C9065)

Quote job ref

JN-112024-6588228

Phone number

+65 6643 9735

Michael Page International Pte Ltd | Registration No. 199804751N

Our client is a local-based company and a value-added solutions partner specializing in cutting-edge technologies in the AI and IoT sectors.

• Identify key stakeholders in the commercial real estate and office building sectors, such as property developers, building owners, and facility managers.
• Formulate and execute sales strategies to enhance market reach for smart workspace solutions.
• Keep abreast of industry trends, advancements in building automation technologies, and competitor activities to uncover new opportunities.

Requirements:

• Degree in Business/Marketing or equivalent.
• At least 4 years of B2B sales experience in Building Automation industry.
• In-depth knowledge of building automation systems and related technologies.
• Good communication and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Your career at NTT DATA Business Solutions

Empowering You – to feel our passion for SAP / Analytic Solutions / ServiceNow

As NTT DATA Business Solutions, we are more than just a company. We are a team of innovative and passionate people who specialize in creating value-added SAP and Analytic solutions and guiding our customers on their journey to becoming intelligent businesses. We focus on SAP Consulting, SAP Development, Data Analytics, ServiceNow, Managed Cloud Services, Application Management Services (AMS) & Technology and beyond.

Our success is based on TOGETHERNESS, INNOVATION, TRUST, and SUSTAINABILITY – this is the heart of our corporate culture.

As part of the global NTT DATA Group, one of the top 10 IT service providers worldwide, we stand for our open and sustainable acting. More than 15,000 employees from 64 nations in over 30 countries show that diversity is integral to our DNA and that we live tolerance and respect every day.

People are the key to our success. We believe that every individual can make an important contribution and are therefore constantly on the lookout for talented people who can actively strengthen our team.

Are you ready to break new ground?

Responsibilities:

· The company is growing, and we are looking for a Business Manager that will be responsible for the development and implementation of Sales /Marketing strategies across the country. The purpose of the role is to sell the annual sales quota for the country with the right mix of licence, services IP and maintenance to deliver on the annual revenue and EBIT budget with the following key responsibilities:

· Financial Performance:

· Meet or exceed sales quota by region and revenue streams

· Increasing market share in existing markets and maximize new business development opportunities

· Meet or exceed cost management and operational performance as agreed in Sales budget through monitoring and controlling the Sales Team performance, taking responsibility for profit and loss including cost management of investment in Presales and Solutions to budget

· Deliver Sales revenue and profit forecasts that are accurate and on time

· Identify and implement actions to address any variances to budget

· Communicate regularly with the leadership on revenue performance

· Ensure the desired balance between licence sales and services sales is maintained

· Develop and implement sales strategies that ensure that balance align with business strategies

· Sales Excellence:

· Proactively participate and contribute to organizational development

· Work with peers to ensure sales and delivery teams work effectively together

· Deliver operational improvement plans that ensure delivery of strategy

· Build a consistent sales & marketing framework across all geographies, products and service offerings.

· Exploit the true value of a combined approach to brand building, lead generation and sales conversion

· Develop & execute Marketing Strategy to support & underpin annual business goals

· Set annual sales strategy in line with business goals

· Identify potential improvement areas in internal performance or solution offerings to market and where appropriate, recommend and manage the implementation strategy

· Identification and exploitation of target sectors

· Develop innovative approaches to support lead generation

· To work closely with the consulting business to ensure smooth delivery to customers and customer satisfaction

· Leadership:

· Support Consulting Manager(s) in the sales/uplift of general services that are delivered by consulting

· Implement a strong culture of discipline through effective hands-on operational management including half yearly performance reviews.

· Provide coaching, mentoring & training to direct reports to guide them with career planning & development

· Promote a professional environment of timely and open communication to ensure team members are aware of news & changes through regular information sharing meetings

· Demonstrate and uphold company values

· Partnership & Collaboration:

· Deliver sales by creating long term partnerships and to strengthen ongoing business relationships

· Work collaboratively within the NTTD Group to maximise opportunities

· Manage relationship with business partners and principal partners across the country

· Key Performance Measures (KPM)

· Customer Retention

· Customer Satisfaction

· Sales Quota

· EBIT

· Number of Leads

· Conversion Ratio

Requirement:

· 4 – 10 years’ sales experience (IT / Enterprise sales experience)

· Bachelor’s degree (or equivalent) in Information Technology or related field of study

· Effective Pipeline Management

· Maximizing customer value and customer satisfaction

• Track sales record of Analytics Solutions and SAP Enterprise and Cloud solution
• Track sales record of SAP Enterprise and Cloud solutions, Managed Services
• Must have knowledge of IT Services
• Proven track record of driving profitable revenue growth in applications sales
• Deep technology industry experience

· Excellent people and communication skills

· Developed & managed a geographically diverse team

· Developed & implemented internal processes & procedures

· Developed & maintained alliances & partnerships

· Previous senior leadership experience

· Sales & marketing skills

· Negotiation skills

About SingX

SingX is a leading Payment Services company headquartered in Singapore, founded by a team of experienced ex-bankers. With eight years of operation, SingX is revolutionizing cross-border payments and has received multiple industry accolades, including the prestigious MAS (Monetary Authority of Singapore) Fintech Award in 2017. We are proud to be recognized as one of the top five cross-border payment providers in Singapore.

Our operations span three major financial centers: Singapore, Hong Kong, and Australia, enabling us to deliver cross-border payment solutions to individuals, businesses, and financial institutions across over 180 countries.Core Value Proposition:

We emphasize Cheaper, Faster, and More Convenient payments through our 100% digital solutions powered by a world-class technology platform. Our service offerings include:

1. Consumer Solutions
2. Business Solutions
3. Solutions for Banks and Payment Intermediaries
4. Trade and Supply Chain Solutions

To learn more about our services, visit: business.singx.co

Job Description

We are seeking a Business Development Manager for our B2B corporate/enterprise segment. This role is crucial for driving new business from importers, exporters, software companies, logistics providers, shipping firms, and new economy businesses such as marketplaces with cross-border payment needs. Given the pivotal stage of our growth and ambitious expansion plans, this position offers a unique opportunity for anyone looking to advance their sales career in the fintech payments sector. The compensation structure includes a substantial variable component to reward performance effectively.

Key Responsibilities:

• Identify and pursue business prospects to meet assigned sales targets.
• Expand the share of wallet from existing clients.
• Achieve or surpass monthly, quarterly, and annual sales objectives.
• Cultivate strong client relationships; engage and influence key decision-makers to deepen connections and generate referrals.

Requirements:

• 1-4 years of relevant experience in cross-border payments or sales targeting the MSME segment.
• A degree or professional qualification from a recognized university is preferred.
• Proven track record of achieving sales targets.
• Strong negotiation and closing abilities.
• Characteristics: persistent, reliable, coachable, and possessing high integrity.
• Ability to thrive under pressure with meticulous attention to detail.

Join us at SingX to be part of an innovative team that is shaping the future of cross-border payments!

Purpose of the job

To ensure excellence in delivery of financial accounts, including financial statements, management accounts, and annual returns, by overseeing the local private clients’ accountants and coordinating with the Mauritius Private Clients accountants assisting with the preparation.

This role offers an excellent opportunity to quickly build upon accounting, tax and financial management experience, especially in the private clients’ space.

The candidate will form part of a vibrant Trust Services (Private Clients) team, that lends his/her accounting expertise to bring greater value to the private clients’ relationships.

MAIN RESPONSIBILITIES

Support the local Trust Services (Private Clients) team by taking ownership and responsibility over preparation and quality of the financial accounts within the team.

Managing a portfolio of clients accounts ensuring high quality service deliverables to clients, including but not limited to, review and preparation of the financial accounts where applicable.

Ensure excellence in delivery of all financial accounts of the local private clients team.

Coordinate, liaison and lead the accounting process with Group centralised accounting team (i.e. Mauritius) where applicable, towards ensuring excellence in delivery of accounts.

Review and prepare full or partial sets of accounts (monthly, quarterly and yearly) for the portfolio of clients.

Ensure accurate recording of accounting transactions and analyse financial information, to prepare meaningful management accounts and supporting schedule

Prepare tax computation and assist with tax compliance matters.

Ensure payments are processed in compliance with the client’s policies and statutory requirements.

Review and prepare financial statements under SFRS and other international GAAP where applicable

Coordinate with external parties including external auditors, tax agents, corporate secretarial and government authorities, where required

Establish good client relationships through positive interactions with the clients

Liaise with banker, auditors and other professional parties where required

Any other such duties that would be reasonably required for this role.

Qualifications

Accountancy Degree from reputable university and/or qualified ACCA/CA

4-5 years of relevant experience

Experience working in trust client accounting environment is preferred but not required

Strong written and verbal communication skills

Strong accounting knowledge

Strong and extensive experience in consolidation

Good knowledge of Singapore Financial Reporting Standards, Income Tax Incentives (e.g. 13U and 13O) and relevant tax rules, procedures and guidelines.

Strong Microsoft Office skills with particular focus on Excel skills and Xero accounting software

Ability to communicate in Mandarin with Chinese-speaking clients

• Take charge of payroll processing and payroll management to ensure all mandatory legislative requirements are complied with.
• Handle Work Pass applications, renewals and other employment-related required applications.
• Generate various HR reports required for internal and external submissions.
• Provide support to HR Manager to run the day-to-day HR operations from recruitment to liaising with government agencies and statutory boards (e.g., MOM, IRAS, CPF, Law Society) on all sorts of HR-related matters.
• Any other matters/projects that the management may require assistance with from time to time.

Requirements:

• Diploma or Degree in Human Resources or Business Management or equivalent
• At least 8 years of payroll experiences in leading role
• Strong analytical, organizational and problem-solving skills
• Good team player with strong communication skills
• Good command of written and spoken English
• Good knowledge of statutory regulations and regulatory requirements
• Proficient in Microsoft Office applications particularly in Excel and Word

Please visit our website at www.drewnapier.com for more information.

Kindly email us your detailed resume in MS Word or PDF format only, stating full details of qualifications, experience, current and expected salaries.

(We thank all applicants for writing in. Only shortlisted candidates will be notified. All applications will be treated with the strictest confidence)

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