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Founded in 2002, Mind Stretcher is the market-leading tuition & enrichment chain in Singapore. As educators with a difference, we seek to inspire & stretch the potential of all students, regardless of their individual ability.

Mind Sparks is our student care brand under the Mind Stretcher umbrella and started only in late 2023. As we continue to grow and expand Mind Sparks, we are looking for a dedicated and nurturing Centre Manager to join our team. This is an exciting opportunity to assist the growth and to manage operations of our student care centre. We welcome like-minded talents who care deeply about educating our future generation.

What You'll Do:

As a Centre Manager at Mind Stretcher, you will work closely with the cluster manager and other student care teachers to run the daily operations of a centre, be involved with parental engagement, and manage delivery and quality of the curriculum on a day-to-day basis.

Key Responsibilities

Operations Management:

• Oversee daily operations of the centre including monitoring and managing staff schedules to ensure adequate coverage and compliance with operational requirements.
• Implement and enforce operational policies and procedures.
• Ensure the quality of student care services, including academic support, recreational activities, and meal services.
• Manage the center's facilities, ensuring they are well-maintained, safe, and conducive for all activities.

Parent Engagement:

• Foster, maintain regular and positive communication with parents or guardians, providing updates on student progress, addressing concerns, and fostering a collaborative relationship.
• Respond promptly to parent inquiries and concerns, fostering a positive and collaborative relationship.
• Plan and organize parent engagement events, workshops, and meetings to enhance parental involvement in the student care community.
• Collaborate with parents to address their feedback and suggestions.
• Use feedback to make continuous improvements and enhance parent satisfaction.

Administration Task:

• Recruit, train, and supervise centre staff, including tutors and student care teachers.
• Conduct regular performance evaluations and provide constructive feedback.
• Manage the budget for the student care center, including expenses related to staffing, supplies, and facilities.
• Maintain accurate and up-to-date records of student attendance, enrollment, and other relevant data.
• Oversee the enrollment process, including admissions, registration, and orientation for new students.
• Collaborate with the marketing team to promote the student care center and attract new enrollments.

Other duties:

• Other ad-hoc duties assigned by Reporting officer.

About you:

• Possess minimally Diploma in Early Childhood, Diploma in Care and Programme, or a related field (Candidates without a Diploma but with relevant experience may apply).
• Minimum 4 years of working experience in Preschool / Student Care environment with a track record of managing teams.
• Proficient in basic productivity tools i.e., MS Office (Word, Excel and PowerPoint)
• Ability to work effectively in a cross-functional and unstructured environment.
• Commitment to fostering a culture of continuous improvement and excellence.
• Excellent interpersonal and communication skills, with the ability to engage with parents, staff, and the broader community.
• Knowledge of relevant regulations and standards governing student care centers.
• Good communication, interpersonal skills and classroom management skills
• Organised, detailed and proactive

What You'll Get:

• Opportunity to impact: Shape the future of our student care segment and directly impact the lives of students.
• Leadership and Autonomy: Autonomy to build and lead the teams, implement programs and practices.
• Innovative and evolving environment: Undertake in the ultimate challenge of building and building and managing something from the ground up.
• Wide range of staff benefits: Including health and training etc.
• Professional development and growth: Enhance your leadership skills and grow with other development opportunities.

Shift -

Timing: 8.00am - 8.00pm / 8.00pm - 8.00am, 12 hr rotating shift. (3 Days per week)

Timing: 8.00am to 5.00pm / 11.00pm to 8.00am, 9 hr rotating shift (3 Days per week)

Location: Ang Mo Kio Industrial Park 1

Job Responsible:

• Attend to enquiries and requests from phone calls in a professional and prompt manner.
• Taking down informations correctly from the customers to ensure a smooth towing for the drivers.
• Ensure effective and timely follow-up as promised to customers.
• Alert management of issues and concerns that require escalation for complete resolution.
• To attend to customers' inquiries on services, and offer alternatives solutions to fulfill customer needs, ensuring total customer satisfaction.
• To gather customer feedback, identify problem trends and highlight to Team Leader & Supervisors for discussion, service enhancement and resolution of problems.
• To adhere to plan work schedule & be available for overtime during emergencies in short notice

Looking for Mandarin Speaking candiates. Able to commit for the hours.

We are looking for a System Delivery Manager, leading a team of maintenance engineers providing maintenance services to stakeholders according to SLA.

Responsible for overall planning, executing, monitoring and controlling the maintenance project, particularly in the areas of Service Level Performance

Requirements:

Have experience with managing and planning the following:

Routined Maintenance Management

Change Request Management

Service Request Management

Inventory/Asset Management

Service Continuity and Availability

Incident Management, Problem Management

Obsolescence Management

Produce monthly reports on the maintenance details

Communicate with Stakeholders

Able to work in a dynamic environment;

Familiar with CII Systems, preferred.

*Need to travel / station at Changi Airport frequently.

About the Company

Deutsche Telekom Global Business Singapore Pte Ltd is the international B2B division of Deutsche Telekom. We are addressing the network and connectivity requirements of globally operating companies through the design, implementation, and management of secure custom-designed solutions and related managed services ‒ whether it's SD-WAN, LAN infrastructure, Unified Communication & Collaboration, or Security (including SASE).

We help our customers build future-proof foundations for their digitalization strategies. Through a consultative and vendor-agnostic approach ‒ backed by the most comprehensive partner ecosystem in the industry ‒ we ensure that our end-to-end solutions perfectly match our customers' business needs, providing them with the flexibility to grow. With decades of experience, we know how to operate networks and deliver connectivity globally.

About the Job

We are looking for an Account and Service Delivery Manager with strong customer service orientation, drive and passion to help enterprise customers achieve their digital transformation goals.

You will help to establish Deutsche Telekom as a critical business partner, building a sustainable reputation around our solutions and in the way we do business and drive our growth in the Asia region. This business-critical role develops corporate relationships, drives growth opportunities and delivers positive outcomes for our customers and organisation. It will also significantly contribute and influence the overall sales strategy to succeed in Asia.

This is a great opportunity for a high achieving individual with the ambition and talent to grow their career within a leading global telecommunications company.

What will be your responsibilities:

· Strategically developing sales and account strategies for new key accounts and Global accounts;

· Steering the preparation of quotations and assuming responsibility for the entire sales cycle, from needs analysis through to steering after sales activities;

· Negotiating and concluding contracts at top management level;

· Strategically improving customer relationships; preparing for and following up on interactions with customers;

· Planning and carrying out measures to support, retain, and win back customers;

· Coordinating project/sales teams and functional units;

· Actively advising customers on and selling products, services, and complex, client-oriented solutions;

· Acting as a point of contact for the top management level regarding all contract- and product-related issues.

· Ensuring the entire service delivery process the best possible use and performance of the system for the customer; managing the entire life cycle of a service;

Highlighting the delivery performance in terms of professionality, quality, and costs, and agreeing quality and efficiency improvement measures;

· Taking account of additional legal, regulatory, country specific security-relevant requirements;

· Assuming responsibility for performing and complying with service level agreements through continuous monitoring of the KPIs and for initiating corrective actions;

· Holding SLA review meetings with customers on a regular basis;

· Acting as lead incident, lead problem, and escalation manager; Coordinating solutions to problems and settling disputes with relevant functional units;

· Assuming responsibility for conducting performance discussions with service providers and deriving measures to improve performance;

· Preparing service provider reviews by analyzing reports and devising templates, reports, and concept proposals.

· Managing complex projects;

· Any other tasks as assigned.

Profile of candidate

• Track record of managing global client relationships with identified opportunities for upselling and cross-selling;
• Strong understanding of TC services (SD WAN, SASE, Unified Communication & Collaboration, IPVN and other telecommunication products & Solutions) and in optimizing service delivery processes for efficient and effectiveness
• Excellent verbal and written communication to facilitate clear interactions with clients, partners and functional groups
• Proficient in prioritizing tasks to meet deadlines and service level agreements
• Flexible in responding to changing client demands and unexpected challenges
• Strong skills in managing and resolving conflicts that may arise during service delivery
• Team player, able to work effectively cross functionally with senior management and with local and cross border team members
• Excellent presentation and negotiation skills.
• Strong desire to win.

Other Requirements:

• Account Management and Service Delivery experience of minimum 10 years
• Preferably a varsity degree in engineering, business or economics
• Mandatory skills:
• Master Project Management (PMP/PMI)
  • ITIL4 Foundation

- Provide an integrated continuum of services for clients experiencing Family Violence which includes:
- Casework management and counselling service for clients with medium to high risk Family Violence concerns
- Intake and risk assessment of cases
- Planning, implementing and evaluating programmes to meet clients’ needs
- Group work ( support and psychoeducation groups )
- Community outreach and community development in combating Family Violence
- Networking and Capacity building initiatives to enhance stakeholder capability in addressing Family Violence
- Research to build domain-specific knowledge in the local context

Candidate Requirements

- Degree in Social Work or Counselling
- 0 to 4 years relevant working experience (prior experience in Family Violence Work preferred)
- Good command of English language
- Good interpersonal skills and communication skills
- Good team player

Core Competencies:

Ability in attending to and engaging with people, assessment of risk and needs, establishment of intervention plans, working with and linking with various community partners, planning and evaluation of programmes

Preferred achievements / characteristics:

-Diligence, integrity and resilience
-Passion for social work and social justice

Only short-listed candidates will be contacted for an interview.

About the Company

Casa Creation is the authorized distributor for SK Magic, one of the world’s most advanced home appliance makers originating from Korea. Combining sleek design, effortless use, and amazing health benefits, we believe that our SK Magic product range - particularly state of the art water and air purifiers - are the fast-rising appliances of the future in today’s hectic yet discerning society.

Vision

Creating a clean and safe living environment, through the pursuit of fundamental health care.

Core Values

1. Health: We believe in creating a clean and safe environment, through the pursuit of fundamental health care
2. Eco-Friendliness: Our products reduce resource consumption, minimise pollution and reduces the production-use-disposal process.
3. Convenience: We aim to minimise labour for all our customers, creating a seamless experience and curating our products to suit each of your needs.

Responsibilities

• Install company water purifiers on-site, including set up of parts, troubleshooting, and quality checks.
• Perform routine maintenance, such as inspecting parts, checking, and replacing filters.
• Perform repair works as necessary.

Skills Required

• Minimum 1 year experience in plumbing or related technician work.
• Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
• Customer oriented with positive work attitude.

Other Requirements

• Possess a valid Class 3/3A driving license.
• Able to work 5.5 days a week.

About the Company

Casa Creation is the authorized distributor for SK Magic, one of the world’s most advanced home appliance makers originating from Korea. Combining sleek design, effortless use, and amazing health benefits, we believe that our SK Magic product range - particularly state of the art water and air purifiers - are the fast-rising appliances of the future in today’s hectic yet discerning society.

Vision

Creating a clean and safe living environment, through the pursuit of fundamental health care.

Core Values

1. Health: We believe in creating a clean and safe environment, through the pursuit of fundamental
   health care.
2. Eco-Friendliness: Our products reduce resource consumption, minimise pollution and reduces the production-use-disposal process.
3. Convenience: We aim to minimise labour for all our customers, creating a seamless experience and curating our products to suit each of your needs.

Responsibilities

• Install company water purifiers on-site, including set up of parts, troubleshooting, and quality checks.
• Perform routine maintenance, such as inspecting parts, checking, and replacing filters.
• Perform repair works as necessary.

Skills Required

• Minimum 1 year experience in plumbing or related technician work.
• Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
• Customer oriented with positive work attitude.

Other Requirements

• Possess a valid Class 3/3A driving license.
• Able to work 5.5 days a week.

About the Company

Casa Creation is the authorized distributor for SK Magic, one of the world’s most advanced home appliance makers originating from Korea. Combining sleek design, effortless use, and amazing health benefits, we believe that our SK Magic product range - particularly state of the art water and air purifiers - are the fast-rising appliances of the future in today’s hectic yet discerning society.

Vision

Creating a clean and safe living environment, through the pursuit of fundamental health care

Core Values

1. Health: We believe in creating a clean and safe environment, through the pursuit of fundamental
   health care
2. Eco-Friendliness: Our products reduce resource consumption, minimise pollution and reduces the production-use-disposal process.
3. Convenience: We aim to minimise labour for all our customers, creating a seamless experience and curating our products to suit each of your needs.

Responsibilities

• Install company water purifiers on-site, including set up of parts, troubleshooting, and quality checks.
• Perform routine maintenance, such as inspecting parts, checking, and replacing filters.
• Perform repair works as necessary.

Skills Required

• Minimum 1 year experience in plumbing or related technician work.
• Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
• Customer oriented with positive work attitude.

Other Requirements

• Possess a valid Class 3/3A driving license.
• Able to work 5.5 days a week.

About the Company

Casa Creation is the authorized distributor for SK Magic, one of the world’s most advanced home appliance makers originating from Korea. Combining sleek design, effortless use, and amazing health benefits, we believe that our SK Magic product range - particularly state of the art water and air purifiers - are the fast-rising appliances of the future in today’s hectic yet discerning society.

Vision:

Creating a clean and safe living environment, through the pursuit of fundamental health care

Core Values:

1. Health: We believe in creating a clean and safe environment, through the pursuit of fundamental health care
2. Eco-Friendliness: Our products reduce resource consumption, minimise pollution and reduces the production-use-disposal process.
3. Convenience: We aim to minimise labour for all our customers, creating a seamless experience and curating our products to suit each of your needs.

Responsibilities:

• Install company water purifiers on-site, including set up of parts, troubleshooting, and quality checks.
• Perform routine maintenance, such as inspecting parts, checking, and replacing filters.
• Perform repair works as necessary.

Skills Required:

• Minimum 1 year experience in plumbing or related technician work.
• Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
• Customer oriented with positive work attitude.

Other Requirements:

• Possess a valid Class 3/3A driving license.
• Able to work 5.5 days a week.

About the Company

Casa Creation is the authorized distributor for SK Magic, one of the world’s most advanced home appliance makers originating from Korea. Combining sleek design, effortless use, and amazing health benefits, we believe that our SK Magic product range - particularly state of the art water and air purifiers - are the fast-rising appliances of the future in today’s hectic yet discerning society.

Vision

Creating a clean and safe living environment, through the pursuit of fundamental health care.

Core Values

1. Health: We believe in creating a clean and safe environment, through the pursuit of fundamental
   health care.
2. Eco-Friendliness: Our products reduce resource consumption, minimise pollution and reduces the production-use-disposal process.
3. Convenience: We aim to minimise labour for all our customers, creating a seamless experience and curating our products to suit each of your needs.

Responsibilities

• Install company water purifiers on-site, including set up of parts, troubleshooting, and quality checks.
• Perform routine maintenance, such as inspecting parts, checking, and replacing filters.
• Perform repair works as necessary.

Skills Required

• Minimum 1 year experience in plumbing or related technician work.
• Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
• Customer oriented with positive work attitude.

Other Requirements

• Possess a valid Class 3/3A driving license.
• Able to work 5.5 days a week.

About the Company

Casa Creation is the authorized distributor for SK Magic, one of the world’s most advanced home appliance makers originating from Korea. Combining sleek design, effortless use, and amazing health benefits, we believe that our SK Magic product range - particularly state of the art water and air purifiers - are the fast-rising appliances of the future in today’s hectic yet discerning society.

Vision

Creating a clean and safe living environment, through the pursuit of fundamental health care.

Core Values

1. Health: We believe in creating a clean and safe environment, through the pursuit of fundamental health care
2. Eco-Friendliness: Our products reduce resource consumption, minimise pollution and reduces the production-use-disposal process.
3. Convenience: We aim to minimise labour for all our customers, creating a seamless experience and curating our products to suit each of your needs.

Responsibilities

• Install company water purifiers on-site, including set up of parts, troubleshooting, and quality checks.
• Perform routine maintenance, such as inspecting parts, checking, and replacing filters.
• Perform repair works as necessary.

Skills Required

• Minimum 1 year experience in plumbing or related technician work.
• Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
• Customer oriented with positive work attitude.

Other Requirements

• Possess a valid Class 3/3A driving license.
• Able to work 5.5 days a week.

About the Company

Casa Creation is the authorized distributor for SK Magic, one of the world’s most advanced home appliance makers originating from Korea. Combining sleek design, effortless use, and amazing health benefits, we believe that our SK Magic product range - particularly state of the art water and air purifiers - are the fast-rising appliances of the future in today’s hectic yet discerning society.

Vision:

Creating a clean and safe living environment, through the pursuit of fundamental health care

Core Values:

1. Health: We believe in creating a clean and safe environment, through the pursuit of fundamental health care
2. Eco-Friendliness: Our products reduce resource consumption, minimise pollution and reduces the production-use-disposal process.
3. Convenience: We aim to minimise labour for all our customers, creating a seamless experience and curating our products to suit each of your needs.

Responsibilities:

• Install company water purifiers on-site, including set up of parts, troubleshooting, and quality checks.
• Perform routine maintenance, such as inspecting parts, checking, and replacing filters.
• Perform repair works as necessary.

Skills Required:

• Minimum 1 year experience in plumbing or related technician work.
• Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
• Customer oriented with positive work attitude.

Other Requirements:

• Possess a valid Class 3/3A driving license.
• Able to work 5.5 days a week.

About the Company

Casa Creation is the authorized distributor for SK Magic, one of the world’s most advanced home appliance makers originating from Korea. Combining sleek design, effortless use, and amazing health benefits, we believe that our SK Magic product range - particularly state of the art water and air purifiers - are the fast-rising appliances of the future in today’s hectic yet discerning society.

Vision

Creating a clean and safe living environment, through the pursuit of fundamental health care

Core Values

1. Health: We believe in creating a clean and safe environment, through the pursuit of fundamental
   health care
2. Eco-Friendliness: Our products reduce resource consumption, minimise pollution and reduces the production-use-disposal process.
3. Convenience: We aim to minimise labour for all our customers, creating a seamless experience and curating our products to suit each of your needs.

Responsibilities

• Install company water purifiers on-site, including set up of parts, troubleshooting, and quality checks.
• Perform routine maintenance, such as inspecting parts, checking, and replacing filters.
• Perform repair works as necessary.

Skills Required

• Minimum 1 year experience in plumbing or related technician work.
• Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
• Customer oriented with positive work attitude.

Other Requirements

• Possess a valid Class 3/3A driving license.
• Able to work 5.5 days a week.

About the Company

Founded in 2016, Car Choice Group is one of the largest pre-owned automotive dealerships in Singapore with over 6 showrooms islandwide. Our diversified entities include Bike Choice Singapore, SK Magic (Singapore), GEM Credit, and Auto Infinite.

Mission & Vision: Driving Progress

• Mission: Redefine car buying, nurturing long-term relationships, and ownership.
• Vision: Be the preferred destination for car buying in Singapore while upholding our commitment to sustainability and social responsibility.

Core Values: Our Pillars

• People-Centric: Elevating customer experiences, empowering staff.
• Transparent & Genuine: Delivering clear, systemic information.
• Ethical Excellence: Upholding the highest ethical standards.

Responsibilities

• Serve as main liaison between customers and service team.
• Manage queue system, greeting customers professionally and ensuring a seamless service experience.
• Complete and maintain accurate records via job sheets.

Skills Required

• Minimum 1 year of working experience in customer service or related fields.
• Prior working experience in the automotive experience would be advantageous.

Other Requirements

• Possess strong interpersonal and communication skills.
• Service oriented with a passion for customer service.
• Patient and empathic.

About the Company

Founded in 2016, Car Choice Group is one of the largest pre-owned automotive dealerships in Singapore with over 6 showrooms islandwide. Our diversified entities include Bike Choice Singapore, SK Magic (Singapore), GEM Credit, and Auto Infinite.

Mission & Vision: Driving Progress

• Mission: Redefine car buying, nurturing long-term relationships, and ownership.
• Vision: Be the preferred destination for car buying in Singapore while upholding our commitment to sustainability and social responsibility.

Core Values: Our Pillars

• People-Centric: Elevating customer experiences, empowering staff.
• Transparent & Genuine: Delivering clear, systemic information.
• Ethical Excellence: Upholding the highest ethical standards.

Responsibilities

• Serve as main liaison between customers and service team.
• Manage queue system, greeting customers professionally and ensuring a seamless service experience.
• Complete and maintain accurate records via job sheets.

Skills Required

• Minimum 1 year of working experience in customer service or related fields.
• Prior working experience in the automotive experience would be advantageous.

Other Requirements

• Possess strong interpersonal and communication skills.
• Service oriented with a passion for customer service.
• Patient and empathic.

About the Company

Casa Creation is the authorized distributor for SK Magic, one of the world’s most advanced home appliance makers originating from Korea. Combining sleek design, effortless use, and amazing health benefits, we believe that our SK Magic product range - particularly state of the art water and air purifiers - are the fast-rising appliances of the future in today’s hectic yet discerning society.

Vision

Creating a clean and safe living environment, through the pursuit of fundamental health care.

Core Values

1. Health: We believe in creating a clean and safe environment, through the pursuit of fundamental
   health care.
2. Eco-Friendliness: Our products reduce resource consumption, minimise pollution and reduces the production-use-disposal process.
3. Convenience: We aim to minimise labour for all our customers, creating a seamless experience and curating our products to suit each of your needs.

Responsibilities

• Install company water purifiers on-site, including set up of parts, troubleshooting, and quality checks.
• Perform routine maintenance, such as inspecting parts, checking, and replacing filters.
• Perform repair works as necessary.

Skills Required

• Minimum 1 year experience in plumbing or related technician work.
• Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
• Customer oriented with positive work attitude.

Other Requirements

• Possess a valid Class 3/3A driving license.
• Able to work 5.5 days a week.

Key Responsibilities:

Workshop Operations and Support:

• Manage the day-to-day operations of the bus engineering workshops, ensuring all vehicles are roadworthy and meet maintenance standards.
• Develop, review, and enhance maintenance processes and engineering capabilities in line with company vision and market needs.
• Analyze workshop productivity and performance metrics to implement actions for continuous improvement.
• Oversee compliance with Workplace Safety and Health (WSH) regulations and internal standards such as RA, SWP, SOP, and ISO procedures (9001, 55001, 23001, ISO 45001).
• Liaise with the Land Transport Authority (LTA) on Bus MAR matters and workshop equipment replacements.
• Procure tools and equipment to improve work efficiency and enhance workshop capabilities.
• Ensure active participation in all ISO audits, follow-up actions, and correctives to maintain certification.

Administrative Support & Reporting:

• Coordinate and analyze Bus Fleet Maintenance Audit Rating (MAR) results, WSH audits, and passenger feedback to identify areas for improvement.
• Prepare and present performance reports for Management, focusing on key performance indicators (KPIs) and audit outcomes.
• Handle LTA submissions, including Waivers, Monthly Maintenance Reports, and daily bus-held-back reports.
• Submit Bus Engineering Monthly Incentives for Management approval and oversee other administrative duties as assigned.

Competency Development:

• Collaborate with BTTC, ITE, and SGBA to create and revise technical training programs aimed at upskilling workshop technicians.
• Develop engaging training content (e-learning, video, graphics) to ensure technicians' competencies align with evolving bus models and equipment.
• Work with vendors and OEMs to deliver training on new bus models and technologies.
• Assess and refresh training programs to enhance the quality of maintenance and repair work across the fleet.

Central Recovery Service Management:

• Lead the CRS team to ensure the expedient and safe recovery of immobilized buses.
• Maintain and ensure the readiness of all CRS recovery vehicles.
• Meet all CRS KPIs and operate within budget forecasts and internal performance metrics.
• Ensure compliance with relevant regulations, including safety, environmental, and employment acts.
• Workshop Management:
• Ensure the workshop adheres to internal KPIs and complies with LTA's Quality of Service (QoS) standards.
• Oversee workshop productivity and resource allocation to minimize downtime and optimize fleet maintenance.
• Monitor spare parts usage, manage workshop inventory, and ensure the accuracy of maintenance records in the BEAMS system.
• Promote lean operations, sustainability programs, and collaborate with contractors and suppliers to meet operational needs.

Requirements:

• Degree in Engineering or related field.
• Minimum 2 years of relevant experience in the automotive industry, with a strong understanding of maintenance operations.
• Proven supervisory and decision-making abilities with a track record of leading teams and achieving targets.
• Strong analytical, problem-solving, and communication skills.
• Customer-oriented with a focus on continuous improvement and innovation.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and Power BI for reporting and data analysis.

About the Company

Founded in 2016, Car Choice Group is one of the largest pre-owned automotive dealerships in Singapore with over 6 showrooms islandwide. Our diversified entities include Bike Choice Singapore, SK Magic (Singapore), GEM Credit, and Auto Infinite.

Mission & Vision: Driving Progress

• Mission: Redefine car buying, nurturing long-term relationships, and ownership.
• Vision: Be the preferred destination for car buying in Singapore while upholding our commitment to sustainability and social responsibility.

Core Values: Our Pillars

• People-Centric: Elevating customer experiences, empowering staff.
• Transparent & Genuine: Delivering clear, systemic information.
• Ethical Excellence: Upholding the highest ethical standards.

Responsibilities

• Serve as main liaison between customers and service team.
• Manage queue system, greeting customers professionally and ensuring a seamless service experience.
• Complete and maintain accurate records via job sheets.

Skills Required

• Minimum 1 year of working experience in customer service or related fields.
• Prior working experience in the automotive experience would be advantageous.

Other Requirements

• Possess strong interpersonal and communication skills.
• Service oriented with a passion for customer service.
• Patient and empathic.

Be part of an established, exciting and expanding Group of F&B company with multiple brands and concepts. Eatz Catering Services Pte Ltd is a Halal Full-Service Caterer since 2005.

The job scope of a Sales Consultant typically includes providing administrative support to the Sales departments. Some of the key responsibilities includes:

• Build rapport and communicate well with clients and answer all incoming queries (online, phone enquiries, etc)
• Assist to check and update orders into the system
• Plan and Create Sales quotations / confirmation orders in a timely fashion.
• Assist to update keying in of data in the ERP system
• Assist and ensure that all orders are prepared accurately to ensure 100% delivery success rate for all customers
• Administrative work to assist the team (Admin)
• Any other duties assigned by the Directors

Requirements:

• Min 2 year of experience.
• Good Command of MS Word & MS Outlook
• Strong, Good & Strategic Team Player yet able to work Independently
• Good Interpersonal skills
• Must be Meticulous & Always Accurate for all work done
• Quick-Thinking, Versatility to be able to Solve Problems
• Highly-Motivated & Experience in F&B Industry would be an advantage
• Ability to start ASAP would be an advantage

Job Info

• Attractive Salary Package - commensurate to work experience and qualifications
• Work in a Pleasant Working Environment
• Work Location: Bedok (take 17A from Bedok MRT – 2nd last stop)
• Staff lunch provided

Please email your updated resume to [email protected] for faster response with:

• Last & Expected Renumeration
• Earliest Availability for Interview & Commencement of Work
• Vaccination Status / COVID History

Thank you for your attention. We regret to inform that only Shortlisted and Successful Candidates will be contacted. Remuneration offered shall be commensurate with qualifications and relevant experience.

Job function:

• Provide sales and customer service support
• Handle customers’ questions and provide effective solutions for customers’ issues
• Sales Order Processing: Quotation and Sales Order
• Handle daily sales orders & ensure smooth daily operations of the department.
• Handle customer complaints, to provide appropriate solutions and alternatives within the time limits. Follow up to ensure resolution
• Keep records of customer interactions, process customer accounts
• Mail out and management of sampling stocks manage customer database
• Proper filing of customer information records.
• Assist in business travel arrangements, hotel booking, air ticket booking, airport pick-up service
• Search for vendors and negotiate with vendors on hotel rates and office supplies
• Support the maintenance of office facilities and equipment
• Purchase stationery/other office supplies, and make good inventory control
• Arrange the printing of staff business name cards, company envelopes, paper with company letterhead
• Provide admin support in company events and marketing activities
• Provide HR administrative support
• undertake any other duties assigned by the Company

Requirement:

· At least 8 years of experience in an administrative role

· Customer service experience is preferred

· Positive attitude and self-motivation

· Mature, responsible, able to work independently

· Possess strong communication and interpersonal skills, able to relate to people from different

culture and languages

· Strong command in written & spoken English & Chinese to handle customers’ queries and complains

· Able to handle confidential information with discretion and integrity

· Proficient in MS Office Applications

· Knowledge in social media applications

Position Overview:

We are seeking a dynamic and customer-focused individual to join our team as a Customer Service Executive specializing in Order Management. The successful candidate will play a pivotal role in ensuring a seamless order processing experience for our customers. The primary responsibility will be to manage and oversee the end-to-end order fulfilment process, ensuring accuracy, efficiency, and exceptional customer satisfaction.

Key Responsibilities:

1. Order Processing:

• Receive and review customer orders, ensuring accuracy and completeness.
• Input orders into the system accurately and in a timely manner.
• Coordinate with various departments to ensure order fulfilment within specified timelines.
• Lead and see-through end-to-end delivery process of orders (from arrangement of deliveries to delivery date)
• Handle returns enquiries and provide clear guidance to customers on return process.
• Handle all claim matters on defects and wrong pricings, etc.

2. Customer Communication:

• Communicate with customers regarding order status, delivery timelines, and any relevant updates.
• Handle customer inquiries and concerns professionally and efficiently.
• Provide proactive communication to customers regarding any potential delays or issues.
• Follow up to resolve any issues that arises.

3. Issue Resolution:

• Investigate and resolve order-related issues promptly and effectively.
• Collaborate with cross-functional teams to address any challenges in the order fulfilment process,
• To resolve feedback and address operation challenges.
• Proactively identify opportunities for process improvement to enhance overall customer satisfaction.

4. Documentation and Record Keeping:

• Maintain accurate and up-to-date records of customer orders, interactions, and resolutions.
• Prepare and maintain reports related to order processing metrics.

5. Collaboration:

• Work closely with the Sales, Warehouse, and Logistics teams to optimize order fulfilment processes.
• Collaborate with internal stakeholders to ensure alignment on customer expectations and delivery commitments.
• Foster a positive work environment.

Qualifications:

• Possess a Degree (Fresh graduate), Diploma or equivalent
• 5 years of proven experience in customer service, order management, or a related role.
• Excellent communication and interpersonal skills. Strong proficiency in written and spoken English.
• Strong organizational and multitasking abilities.
• Attention to detail and a commitment to accuracy.
• Problem-solving skills with a proactive and customer-centric approach.
• Proficiency in using order management systems and related software.

Preferred Skills:

• Familiarity with order processing systems.
• Prior experience in a fast-paced customer service environment.
• Knowledge of supply chain and logistics processes.
• Ability to adapt to changing priorities and thrive in a dynamic work environment.

About the Company

Founded in 2016, Car Choice Group is one of the largest pre-owned automotive dealerships in Singapore with over 6 showrooms islandwide. Our diversified entities include Bike Choice Singapore, SK Magic (Singapore), GEM Credit, and Auto Infinite.

Mission & Vision: Driving Progress

• Mission: Redefine car buying, nurturing long-term relationships, and ownership.
• Vision: Be the preferred destination for car buying in Singapore while upholding our commitment to sustainability and social responsibility.

Core Values: Our Pillars

• People-Centric: Elevating customer experiences, empowering staff.
• Transparent & Genuine: Delivering clear, systemic information.
• Ethical Excellence: Upholding the highest ethical standards.

Responsibilities

• Serve as main liaison between customers and service team.
• Manage queue system, greeting customers professionally and ensuring a seamless service experience.
• Complete and maintain accurate records via job sheets.

Skills Required

• Minimum 1 year of working experience in customer service or related fields.
• Prior working experience in the automotive experience would be advantageous.

Other Requirements

• Possess strong interpersonal and communication skills.
• Service oriented with a passion for customer service.
• Patient and empathic.

About the company

Founded in 2016, Car Choice Group is one of the largest pre-owned automotive dealerships in Singapore with over 6 showrooms islandwide. Our diversified entities include Bike Choice Singapore, SK Magic (Singapore), GEM Credit, and Auto Infinite.

Mission & Vision: Driving Progress

• Mission: Redefine car buying, nurturing long-term relationships, and ownership.
• Vision: Be the preferred destination for car buying in Singapore while upholding our commitment to sustainability and social responsibility.

Core Values: Our Pillars

• People-Centric: Elevating customer experiences, empowering staff.
• Transparent & Genuine: Delivering clear, systemic information.
• Ethical Excellence: Upholding the highest ethical standards.

Responsibilities

• Serve as main liaison between customers and service team.
• Manage queue system, greeting customers professionally and ensuring a seamless service experience.
• Complete and maintain accurate records via job sheets.

Skills Required

• Minimum 1 year of working experience in customer service or related fields.
• Prior working experience in the automotive experience would be advantageous.

Other Requirements

• Possess strong interpersonal and communication skills.
• Service oriented with a passion for customer service.
• Patient and empathic.

Field Service Technician

Job Description & Requirements

• On-site servicing, maintenance and installation works at client's site
• Repair and fault rectification on equipment
• Support in preparation of equipment (before delivery) & delivery
• Assisting in Service Centre activities
• Ability to diagnose fault to component level
• Support in-house and field service job
• Other ad-hoc duties as assigned

Requirements:

• Minimum 1 year(s) experience in relevant field
• Good communication, independent, committed, full of initiative, meticulous, good customer service
• Entry-level are welcome but must have willing-to-learn attitude
• Driving license (Class 2 and/or Class 3 manual)
• Able to work overtime (Saturday) when required
• Can start work immediately

Benefits : Good salary package / 5 days / Incentive / AWS

Only shortlisted candidate will be notified

Interested candidate may send in your resume to: [email protected] or whatsapp: 96518935

Key Accountabilities

Location: Changi Business Park

• Organizes, coordinates and monitors customer order processing and products distribution (including, adherence to adequate standard operating procedures).
• A team player being able to rotate across various roles within function in absence of rest of team
• End to end order processing in the ERP system received via, electronic mail, phone or through other contact with the customer.
• Required to create and/or share report on daily basis
• Supervises quality of cooperation between CS and field force regarding administration of customers’ orders. Closely cooperates with the Logistics function to meet deliveries.
• Collects performance key performance indicators and reports on these including delivery performance and signals on trends.
• Evaluates and makes proposals for improvements on process efficiency, improvement on work processes, materials options etc. and implements in cooperation with the Manager.
• Acts as first escalation-level contact with customer for answers to customer questions and in attempting to resolve customer complaints.
• Ensures adequate customer and product knowledge to find solutions for customer needs (e.g. additional and/or alternative products).
• Determines and supervises process of registering / filing / archiving of customer service-related documentation.
• Co-ordinate with other functions to close customer queries.

Experience

• Diploma with min. 5 years experience in customer service role.
• Process driven to deliver incremental business efficiencies
• IT skills in MS Office and SAP, Advanced Excel knowledge required, Numerate, analytical and results oriented.
• Excellent communication skills at all levels, internally & externally. Customer service orientation, ability to lead a team, Advanced troubleshooting and multi-tasking skills, excellent organizational and time-management skills. Self-driven.
• Able to work 5 days a week (office-based)