Responsibilities

· Providing guidance and input to the team on the tendering, execution, and completion of all projects to meet budget and timeline requirements.

· Lead fit out team on site and project meetings with clients.

· Collaborate with internal teams to review MEP, Commercial, Contracts for project tenders and execution.

· Liaise with Finance & Administration divisions to ensure that operational processes are streamlined and in line with business objectives.

Requirements

· Must be able to communicate in Chinese and English and local dialects with all parties involved in construction.

· Ideally 10 years of practical working experience with 10 years in Corporate Office / Retail Projects in a Main contractor in a Senior Management role.

· Strong leadership skills and experience in managing a team of departmental heads.

· Ideally Degree or Diploma in Engineering / Construction or equivalent (Not a must). BCA issued certificate holders are also welcomed.

· Certificate in Construction Safety Course for Project Managers.

· Good knowledge of local authority requirements and engineering standards.

· Align the expectations of key stakeholders of each project, to ensure timely information is shared - from Project Strategy, Design, Timing and Commercial expectations.

· Proficiency with Microsoft Office applications, familiarity with AutoCAD.

· Proficiency with MS OneDrive / Sharepoint.

· Appreciate and good drive in quality works.

· Can-do attitude.

Perks and benefits

· Flexible work arrangement

· Medical Benefits

· Transport Allowance

Roles & Responsibilities :

• Able to work independently.
• Preferably able to start immediately.
• Good communication skill.
• Experience in Trade Bill will be an advantage.
• Support Sales Engineer.
• Handle Quotation / PO / DO / Invoice / Profit and Loss Statements / shipments / receivables from customers / payables to suppliers / Filing / any other ad hoc duties.
• Communicate with customers / suppliers.

Job Requirements :

• Minimum 1 year related working experience.
• Experience in using MS Office.

We offer attractive remuneration plus other benefits. If interested, please email with full resume to [email protected]

Responsibilities:

• Handle customer service hotline and provide first level of support
• Provide quality customer service transactions.
• Listen, probe and question in order to clarify and understand customer needs
• Gather client and partner feedback to enhance customer experience
• Any other ad-hoc tasks assigned

Requirements:

• O Level and above
• Experience in working in healthcare industry would be preferred
• Proficient in relevant computer applications (Microsoft Applications)
• Able to multitask
• Able to commit to office hours desk-bound (8.30am to 5.30pm from Mondays to Fridays and 8.30am to 1pm on Saturdays)
• Able to commit 44-hours of work a week
• Open to be moved to shift work (details will be discussed during the interview)

Additional Information:

• Monthly basic salary ranges from $2,000 to $2,200
• Incentives provided for good performance
• Training is provided
• 12 weeks probation
• Confirmation increment depending on performance during probation
• Workplace location is close proximity to Macpherson and Ubi MRT station

Job Description

1. Attend consultant and site meetings with the Project Team, coordinate with client's, consultants and sub-contractors on M&E matters to ensure the works carried out meet the desired quality/workmanship, specifications, code requirements and the projects are completed on time and within budget.
2. Manage and lead M&E project teams by outlining and assigning work, reviewing technical accuracy and technical outcomes.
3. Manage the M&E consultants and M&E SU-contractors to meet project program, design deliverables, and Authority submission and timely approval.
4. Review & verify consultants design drawings, counter propose alternative design and feasibility of construction.
5. Review and value-add to the designs/specifications/drawings submitted by consultants.
6. Ensure the M&E designs comply with relevant codes compliances and regulations.
7. Coordinate with architectural team and structural team to ensure the final design is in-line with architect’s design intents and client’s requirements.
8. Liaise with BIM Manager on the BIM presentations, clash reports, ICE meeting schedules and requirements.
9. Assist and supervise the preparation of M&E coordination and shop drawings for the project to be used on site for construction.
10. Oversee M&E works, conduct inspections on site, monitor shop drawing progress and provide support to construction team.
11. Resolve site issues related to design or changes required by Construction team, to ensure no delay affecting main program.
12. Issuance of RFI & Site-Design Amendments
13. Ensure timely completion and good quality of works
14. Any other ad-hoc duties and tasks as may be assigned

Job Requirements

1. Degree holder in M&E, Specialist Diploma in M&E Coordinator or equivalent
2. Minimum 10 years of relevant work experience as M&E manager role. With experience in PPVC D&B projects is a plus
3. Excellent communication, leadership, and interpersonal skill.
4. Strong problem-solving and decision-making abilities
5. Skill in Autocad & Revit

The upcoming Eastern General Hospital (EGH) aims to provide excellent healthcare and promote healing centred around each person. When operational, EGH will provide a comprehensive range of inpatient and outpatient clinical specialties and healthcare services, covering emergency, acute and secondary care. EGH’s vision is to be a hospital for the community and a great workplace for staff. It seeks to do so by harnessing innovative technologies in patient care, journeying closely with patients and the community to lead healthier and more fulfilling lives, and being an employer of choice that empowers staff in their careers.

This position plays a vital role in shaping the technological framework of EGH by driving innovation and implementing smart systems for enhanced operational efficiency and patient safety. As the Manager, Informatics, you will support the development of EGH’s technology adoption strategies and intelligent systems to meet the future hospital’s operational needs. You will collaborate with multi-disciplinary teams to plan and implement cutting-edge solutions that enable digital and automation transformation in healthcare service delivery. By researching emerging technologies and overseeing test-bedding and integration testing, you will drive the adoption of innovative solutions in Healthcare Living Lab (HLL).

You will also be responsible for ensuring smooth operations of the HLL, engaging, and managing stakeholders, and evaluating projects for technical, financial, and operational feasibility. A key part of the role involves preparing annual budgets, establishing performance benchmarks, and prioritising projects to optimise resource allocation. Additionally, you will play a critical role in building team capabilities by fostering skills such as agile project management and design thinking, empowering your team to deliver impactful projects effectively.

Job requirements

• Bachelor’s degree in Electrical, Mechanical, or Computing Engineering
• Minimum 6 years of relevant experience with exposure at management level, and at least 4 years in software programming, systems engineering, or technology integration
• A team player with excellent planning, analytical and communication skills
• Possess critical thinking skills and willingness to think outside the box
• Strong ability to engage and manage multiple stakeholders effectively in a fluid environment and a growing organisation
• Ability to work under pressure and adapt to challenging conditions
• Good knowledge of front-end and back-end systems or product designs
• Familiarity with quick prototyping tools e.g. Unity, wireframing, SolidWorks
• Familiarity with management of engineering collaboration platforms e.g. Slack/GitHub
• Proven track record and hands-on experience in areas such as:

Robotic Platforms

• Familiarity with software development on/with robotic platforms, SLAM, or related fields.
• Experience in the following is preferred:

1. Robot Operating System (ROS), ), RoMi-H, Gazebo, Unity, Linux, OpenCV
2. Robotics perception, LIDAR, object tracking, motion planning, machine learning, sensor fusion and system engineering
3. Embedded and real-time systems
4. Algorithm development in C/C++, Python. Unix shell scripting

We are seeking a Senior HR & Admin Manager with significant experience in talent acquisition, interviewing, employee handbook management, contract handling, and administration. The ideal candidate will have a proven track record of recruiting top talent across Southeast Asia, particularly in Singapore, Malaysia, China, Indonesia, and Vietnam. This role demands an individual who can effectively manage HR operations, provide administrative support, and ensure smooth day-to-day functioning of the HR department across multiple regions.

Key Responsibilities:

Talent Acquisition & Recruitment:

• Lead and manage full-cycle recruitment across multiple countries (Singapore, Malaysia, China, Indonesia, Vietnam), with a focus on headhunting top-tier talent.
• Conduct interviews and assessments for all levels of positions, ensuring alignment with the company’s culture and requirements.
• Develop and implement innovative recruiting strategies to attract high-quality candidates.
• Manage recruitment campaigns, including job postings, candidate sourcing, interview scheduling, and selection processes.

Employee Onboarding & Contract Management:

• Oversee the creation and management of employee contracts, ensuring compliance with local labor laws and company policies.
• Prepare and maintain employee documentation, ensuring timely and accurate processing.
• Manage employee onboarding processes, ensuring smooth integration into the company culture and work environment.

Employee Handbook & Policies:

• Develop and maintain an updated Employee Handbook, outlining company policies, procedures, and legal obligations.
• Advise employees on policy interpretation and manage any employee relations issues.
• Ensure that all HR practices align with local legal regulations in each country of operation.

HR & Administrative Operations:

• Handle daily HR operations including payroll administration, benefits management, and leave tracking.
• Administer the company’s benefits programs, ensuring employees are well-informed and properly enrolled.
• Maintain HR records and ensure they are accurate and up-to-date.
• Provide administrative support to senior management as needed, including scheduling, reporting, and correspondence.

Regional HR Compliance:

• Ensure HR operations are compliant with local labor laws and industry regulations in each country.
• Liaise with legal advisors to address any compliance concerns or disputes.

Staff Engagement & Development:

• Develop programs for employee engagement, retention, and performance management.
• Manage training and development initiatives for staff across different regions, ensuring consistency in employee development.

Required Qualifications:

• Minimum 5 years of experience in HR and Administration, with specific experience in talent acquisition and recruitment across Southeast Asia (Singapore, Malaysia, China, Indonesia, Vietnam).
• Strong knowledge of local labor laws and regulations in each of the mentioned countries.
• Experience with employee contracts, handbooks, and HR policies.
• Proven ability to headhunt and interview candidates across multiple job functions.
• Experience managing administrative tasks such as payroll, benefits, and leave management.
• Familiarity with HRIS software and recruitment tools.
• Excellent communication and interpersonal skills, with a strong ability to work across cultures and regions.

Desirable Skills:

• Strong organizational and time-management skills.
• Ability to work independently and handle sensitive matters with discretion.
• Ability to start immediately upon selection.

Additional Information:

• Competitive salary package based on experience.
• Work in a dynamic and multicultural environment.
• Opportunity to lead and develop HR strategies across a growing organization.

RESTAURANT CAPTAIN

CHALEUR PTE LTD

$3,000 - $3,500 per month

Full time

Roles & Responsibilities

Service Captain (1-Michellin)

Introduction:Located in the heart of Singapore, CHALEUR is a Michelin-starred France Japanese fine-dining restaurant known for its innovative take on traditional Elegance cuisine. With the finest seasonal ingredients coming from all over Japanese & France with unique cooking techniques to create refined yet soulful dining experiences. Our team is dedicated to delivering impeccable service and memorable moments for every guest.

· Industry / Organization Type: Food & Beverage

· Working Location: Central Area at Neil Road

· Working Hours: 5 days (Tuesday to Saturday)

· Basic Salary from $3000 to $3500

Key Responsibilities:

Service Supervision:

- Lead and supervise service staff, Ensure prompt and attentive service to guests.

Customer Relations:

- Greet and interact with guests, responding to guest feedback & resolve customer complaints

Service Standards:

- Maintain high service standards, adhering to establishment's policies and procedures.

- Conduct regular service checks to ensure quality.

Staff Management:

- Train, coach, and evaluate service staff performance.

Communication:

- Liaise between front-of-house and back-of-house staff. Communicate menu changes, promotions, and events.

Operations:

- Manage table assignments, reservations, and seating.

- Monitor dining area cleanliness and ambiance.

Quality Control:

- Ensure accuracy of orders, billing, and payment processing.

Social Media: (Advantage)

1. Manage restaurant's social media accounts (Instagram, Facebook)

2. Create and schedule posts showcasing menu items, promotions, and events.

3. Respond to online customer inquiries and reviews.

4. Monitor and analyse social media metrics (engagement, followers, etc.).

Required Skills and Qualifications:

- Good command of spoken and written English

- Pleasing, Mature & Cheerful personality

- Excellent guest service skills

- Good knowledge of food and beverage service – Willing to learn

- O’ Level or Diploma in Hotel Management or related field

- 2-3 years of work experience in F&B similiar

For faster response please send your resume via: [email protected]

Summary of role requirements:

• Looking for candidates available to work:
  • Tuesday: Morning, Afternoon, Evening
  • Wednesday: Morning, Afternoon, Evening
  • Thursday: Morning, Afternoon, Evening
  • Friday: Morning, Afternoon, Evening
  • Saturday: Morning, Afternoon, Evening
• 2-3 years of relevant work experience required for this role
• Working rights required for this role
• Expected salary: $3,000 - $3,500 per month

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Summary

Bacha Coffee is hiring a Customer Service professional to handle all incoming customer inquiries and calls in regard to our Brand, products, and eCommerce orders via Brand.com as well as pure player eCommerce marketplaces.

The role requires knowledge of the online luxury retail business and a solid foundation of quality service standards.

Primary Relationships

The position reports to the eCommerce Manager.

Within the organisation, this position has primary working relationships with the eCommerce team, IT and Warehouse teams, as well as staff with similar positions within partner and franchise organisations.

Outside the organisation, the position coordinates primarily with vendors and service providers (marketplace enablers, third-part logistics providers etc.) as well as customers from online and social media platforms.

Responsibilities

• Manage engagement with customers to ensure care is taken to uphold the best standards of service including response time, quality of replies, follow up, etc.
• Handle all incoming calls and customer inquiries via Brand.com and any other channels, responding in a professional manner, and helping customers to resolve their issues. Ensuring that queries are replied within 1 business day.
• Be able to provide information about Bacha Coffee’s products and services when necessary.
• Initiate email correspondence with customers, when required.
• Liaising with external partners, such as third-party logistics providers, to ensure timely deliveries.
• Ensure availability during non-office hours during peak sales periods to assist when required with mega campaign order processing and customer service.
• Monitor customer inquiries, and provide insights into customer behaviour and suggest improvements to increase customer satisfaction, engagement and commercial opportunities.
• Working internally and with external teams to ensure that strong relationships are built and maintained with high-net-worth customers to enhance their experience with Bacha Coffee.
• Assist in developing and implementing customer service policies, procedures and standards to ensure that Bacha Coffee’s standards and quality are consistently upheld.
• Monitor response times, customer recovery standards, ensuring that targets and KPIs are met.
• Coordinate and communicate with internal teams, including the digital warehouse, to ensure that customer queries and issues are resolved promptly, with quality.
• Utilise customer care systems or other tools to follow up, close cases, and proactively outreach to customers when required.

Requirements

• Minimum 3 – 5 years of working experience in a customer service role.
• At least 2 years of working experience in online D2C.
• At least 2 years of experience operating pure player marketplace backend systems.
• Strong communication and interpersonal skills, with an excellent command of English
• Meticulous, adaptable, possess an eye for detail and the ability to work independently in a fast-paced environment.
• Proficient with MS Office applications.
• Experience in mentoring team members is a plus.
• Experience in utilising customer care management tools is a plus.
• Positive character who is able to pivot across multiple tasks.

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

Job Summary:

Achieve fundraising targets and build/maintain strategic partnerships that support TOUCH's mission in serving the community.

Principal Responsibilities and Duties:

• Conceptualize, execute and manage fund-raising projects to meet department’s budget
• Develop and prepare fund-raising proposals for corporate and school partnerships
• Solicit sponsorships and manage fund-raising events with various stakeholders
• Cultivate and manage relationship with existing and potential sponsors
• Explore current and diverse fundraising channels & initiatives to build & manage pipelines for current/future donors
• Undertake research on prospective corporate, trust and public donors
• Help develop new fundraising products and events and market them
• Cold call potential donors and build relationships with them
• Ensure stewardship of donations / funding
• Write reports for corporates / trusts / foundations on the use of existing grants/donations
• Maintain and update donors’ records on a fundraising database
• Write internal reports, analyzing fundraising progress on a monthly or periodic basis
• Arrange fundraising events and tours of the charity’s projects for potential donors

Essential Skills and Qualifications:

• Diploma or Degree in Marketing, Business or equivalent
• 3-5 years experience in fundraising/sales & marketing and organising events.
• Excellent presentation, interpersonal and writing skills
• Able to work independently yet a team player who is able to perform effectively in a fast-paced environment
• Proficient in MS Office especially PowerPoint, Excel and Word
• Campaigns management is an advantage
• Knowledge of CRM is an advantage
• Excellent interpersonal and networking skill
• Ability to manage complete workload and deliver under tight timeline

• Oversee daily salon operations
• Organize employees’ shifts, considering peak times and seasonality
• Order beauty products, like creams and essential oils and replenish stock
• Arrange for regular maintenance services for all equipment
• Apply hygiene practices across all beauty stations
• Ensure all beauty treatments meet high-quality standards
• Maintain staff records, including salaries and working schedules
• Receive payments from clients and track all transactions
• Keep updated records of costs and revenues (e.g. daily, monthly and quarterly)

Run online competitions to attract new customers

• Oversee daily salon operations
• Organize employees’ shifts, considering peak times and seasonality
• Order beauty products, like creams and essential oils and replenish stock
• Arrange for regular maintenance services for all equipment
• Apply hygiene practices across all beauty stations
• Ensure all beauty treatments meet high-quality standards
• Maintain staff records, including salaries and working schedules
• Receive payments from clients and track all transactions
• Keep updated records of costs and revenues (e.g. daily, monthly and quarterly)

Run online competitions to attract new customers

Responsibilities:

· Lead the tendering process, prepare and submit tenders including quantity taking off and pricing

· Involved in cost analysis and contracts administration

· Lead price negotiations for trade contractors

· Establish procurement strategies and execute all necessary procurement

· Prepare tender documents, tender evaluation reports, variation agreements

· Preparation of budgets and keep track of project expenditures

· Prepare and submit monthly progress claim

· Process claims and contractual payment

· Negotiate and award sub-contracts

· Prepare and manage Variation Orders with Clients and sub-contractors

· Attend project meetings and tender interviews

Requirements:

· Must be able to communicate in Chinese and English and local dialects with all parties involved in construction.

· Diploma or Degree in Quantity Surveying, Building or related field of study.

· Minimum 6 years of experience for Senior Quantity Surveyor

· Good working knowledge of interior fit-out works or additions and alterations works

· Proactive, meticulous and conscientious

· Proficient in using Microsoft Office (Excel)

Perks and benefits

· Flexible work arrangement

· Medical Benefits

· Transport Allowance

Roles & Responsibilities

Operation Manager

• Handles day to day deployment
• Conduct meeting with client
• Cover security post when requested
• Conduct Security Audits
• Irregular working hours
• Must be able to lead a team of 50 security officers and possibly, above.
• Strongly encouraged to have your own vehicle
• With PLRD licence (Security Supervisor Rank)

Looking for a Passionate Service Staff with Leadership Qualities!

To coordinate restaurant operations, including front-of-house and back-of-house
Deliver professional guest services with utmost customer satisfaction
Able to handle customer complaints and meet high demands

Manages cost control and inventory, forecasting consumption and requirements

Appraise colleague’s performance and provide coaching to keep them productive & motivated

Arrange and organise rosters for staff

Be exemplary and provides a positive and condusive work environment

Job Requirement:
You must have the passion for service and good man-management skills with strong leadership qualities!

At least 4 years’ experience in F&B Management
Excellent communications skills with extensive food and wine knowledge.
Computer literacy and knowledge of MS Office.

Job Responsibilities:

• Coordinate with government agencies on delivery matters
• Organize daily delivery schedules for in-house drivers
• Collaborate closely with the Sales and IT departments on after-sales issues
• Maintain asset inventory and data records accurately
• Coordinate client relocations and arrange transportation with the in-house driver team
• Schedule IT engineers for on-site cryptographic erasure and verification, followed by equipment collection from agencies
• Prepare and submit monthly reports for each tender
• Send reminder emails to agencies 3, 2, and 1 month prior to the lease expiry to facilitate equipment returns before the end-of-lease date
• Assist with any ad hoc tasks assigned by the Manager
• Manage incoming calls and email inquiries from corporate customers

Requirements:

• Minimum of a Diploma in Business Administration or a related field
• Strong communication skills and the ability to work independently
• Capable of thriving in a fast-paced environment
• Customer-focused and able to interact effectively with various stakeholders
• Enjoys engaging with people and building strong rapport
• Proficient in Microsoft Office applications

Job responsibilities :

• develop and execute go-to-market strategies and spearhead the launch and promotion of our world’s first optical imaging device and SaaS designed for gemstone assessment
• conduct market research to stay abreast of industry trends and competitor activities
• create content and leverage digital marketing strategies such as SEO, SEM and SMM to enhance our online visibility and brand image
• work closely with cross-functional teams from product development, UI/UX design, sales and customer support, to align marketing efforts with overall business objectives
• collaborate with sales teams to develop marketing materials such as product application sheets, user manuals and video demo content
• build and maintain public relationships with industry experts and publications to enhance the company’s brand visibility

Qualifications and skills :

• Diploma or Degree in Marketing, Business, Science or Engineering
• minimum 3-5 years of experience in sales or marketing of optical/electronics/medical/industrial products or AI-powered solutions
• exceptional writing and editorial skills with the ability to translate technical concepts into accessible and engaging marketing content for target audiences
• familiarity in SEO, SEM and SMM digital marketing strategies

Summary:

This role is a strategic role combining expertise in customer experience, M&A, franchise management, and new business development. The role emphasizes operational excellence, regional market knowledge, and ERP project implementation to drive growth and enhance customer journeys across the brand portfolio. This position also requires financial and audit expertise to ensure operational and strategic decisions are data-driven and sustainable.

Key Responsibilities:

Customer Journey and Experience Management

- Design and optimize customer journeys across multiple brands, ensuring exceptional experiences at all touchpoints.

- Collaborate with marketing, operations, and technology teams to implement customer-centric initiatives.

- Analyze data to track and improve customer satisfaction, loyalty, and retention.

Mergers & Acquisitions (M&A) and Franchise Management

- Support M&A activities by conducting financial analysis and assessing customer and operational synergies.

- Develop and oversee franchise management strategies, ensuring consistent brand compliance and performance.

- Build relationships with franchisees to support their operational and customer journey improvements.

New Business Development and Market Expansion

- Identify and pursue growth opportunities in the SEA market.

- Lead new concept launches and market entry strategies to strengthen the brand portfolio.

- Conduct market research to understand trends, consumer behavior, and opportunities in the F&B industry.

ERP and Project Management

- Oversee ERP implementation to streamline processes and enhance operational efficiency.

- Manage cross-functional projects with clear objectives, timelines, and KPIs.

- Ensure alignment of all projects with the company’s strategic goals and growth objectives.

Financial and Audit Expertise

- Leverage ACCA certification and audit experience to ensure financial accuracy and compliance in projects and operations.

- Conduct regular audits and financial analyses to identify risks and opportunities for cost optimization.

- Collaborate with finance teams to align customer journey projects with budgeting and financial targets.

Regional Expertise and Communication

- Utilize knowledge of the SEA market to inform localized strategies and initiatives.

- Build strong networks in the region to stay ahead of market trends and opportunities.

- Communicate effectively in English, Malay, and Chinese to engage diverse stakeholders and audiences.

Qualifications:

- ACCA professional certification with a minimum of 5 years of audit experience, preferably in the F&B or retail industry.

- Proven experience in customer experience, M&A, franchise management, or new business development.

- Strong knowledge of the SEA market with demonstrated success in driving growth and market expansion.

- Hands-on experience in ERP project implementation.

- Fluency in spoken and written English, Malay, and Chinese.

Key Competencies:

- Strong financial acumen and attention to detail.

- Strategic thinker with the ability to align customer experience with business goals.

- Exceptional project management skills, with the ability to lead cross-functional teams.

- Excellent interpersonal and communication skills, adaptable to diverse cultures and stakeholders.

- Entrepreneurial mindset with a focus on innovation and growth.

Highlights:

• Health insurance
• Dental reimbursement
• AWS + Performance Bonus
• Friendly environment
• Multiple buses to town
• Upcoming Havelock MRT Station (TE16) just outside our office

Job Summary:

The Customer Service Officer is an expert in account activities management focusing on delivering excellence to ensure service quality satisfaction.

Job Description:

• Effectively handle and manage customers’ feedbacks and complaints
• Responsible to upkeep the service level to ensure service excellence delivery to both internal and external customers and partners
• Responsible for front-office and back-office duties which includes customer enquiries, quotations, order processing and fulfilment
• Work closely with team members to ensure accurate and timely delivery of services
• Participate actively in the customer retention program and strategy
• Tracks and assist in collection of outstanding payments in relation to the income generated from your department
• Ad-hoc duties such as billing and filing
• Perform other duties or projects assigned

Requirements:

• Minimum Diploma and 3 years of experience in service-related industry
• Meticulous, organised and an effective team player
• Good command of English and Chinese, written and spoken, to liaise with English and Chinese speaking clients
• Immediate commencement

Purpose of Job

The Head of Community Services & Programmes will lead, plan and organise YWCA’s community services programmes. He/She will engage and collaborate with community stakeholders, facilitate strategic partnerships with partners, donors and sponsors, as well as oversee fundraising and member engagement. He/She will supervise the Division’s budget and monitor programme policies and procedures to ensure strong impact to our beneficiaries and high standards of compliance and governance with charity regulations.

Key Responsibilities Areas

Programmes

• Develop strategies to increase community engagement and cultivate partnerships with stakeholders.
• Build and grow relationships with community organizations, programme partners, grassroots organisations, sponsors and stakeholders, and identify opportunities for collaboration.
• Undertake strategic analysis of programme mandate to ensure that YWCA stays relevant in addressing evolving community needs. Plan, develop and implement programmes addressing these needs. Monitor programme budgets, plan resources and evaluate effectiveness of impact and programme outcomes.
• Review and approve programme assistance to beneficiaries. Ensure that the services and programmes meet the performance indicators and operating guidelines.
• Oversee timely submissions to grant and programme sponsors, and conduct outcome-based evaluations of programme effectiveness.

Fundraising & Donor Engagement

• Work with Marcomms and Fundraising team to develop fundraising plans, including staffing ground events such as flag day, fundraising carnivals and charity dinners, as well as managing online campaigns and digital fundraising platforms.
• Manage donor and partner relationships and source for programme level sponsorship.

YWCA Membership & Volunteer Management

• Responsible for overseeing programmes to support YWCA Members. The aim of membership is to drive engagement and outreach to our community programmes and to develop a good base of volunteers and supporters for YWCA’s causes.
• Establish, plan and implement ideas for volunteer recruitment and retention, including volunteer management policies and processes such as volunteer selection, training, engagement and evaluation of volunteer programme.

Management & Leadership

• Prepare and manage annual budget for YWCA’s community programmes.
• Prepare management reports and perform secretariat duties to Committees and the YWCA Board.
• Represent YWCA when dealing with governmental authorities, social services agencies or with the public.
• Manage a team of community outreach staff and social enterprise volunteers.

Perform any other duties assigned by the Management.

Requirements

• Bachelor’s Degree in any discipline.
• At least 10 years of experience in social services sector or non-profit organisation, community outreach, partnership building, fundraising, or programme development.
• Strong track record in delivering community impact and in engaging with community work or in working with beneficiaries from vulnerable backgrounds.
• Prior experience in leadership position, managing teams of programme executives.
• Prior experience in managing databases to track impact and results: membership database, volunteer management database, donors database.

Competencies

• Excellent written and verbal communication skills.
• Ability to build relationships and work collaboratively with a diverse range of stakeholders, including Board and Committee members, Community Partners and Donors, Volunteers and Beneficiaries.
• Effective leadership skills to engage, train and motivate staff to accomplish work targets.
• Highly organized, strategic thinker, strong on generating ideas for collaboration.
• Strong team player with good organisational and project management skills.
• Resourceful in managing outcomes with lean resources.
• Passion in serving women / elderly / children and youths from vulnerable backgrounds.
• Heart to serve and a strong calling to our YWCA mission.

Roles & Responsibilities

Responsibilities:

· Manage day-to-day operations at a designated branch

· Attending to inquiries and providing comprehensive scalp and hair analysis

· Perform tailored treatments and professional consultations for homecare

· Possess strong leadership qualities and ensure all staff adhere to the company’s standard operating procedures and uphold the highest standard of customer service at all times

· To handle customer’s inquiries and feedback professionally

· To lead and maintain good morale amongst staff and ensure smooth operations

· Recommend seasonal promotions and discount packages to increase our clientele

Requirements:

· Work experience as a Hair Salon Assistant Manager or Superviosor role in the beauty industry

· 5 years of prior experience in managing of Hair-salon and hairdressing skills

· Service-oriented with leadership ability and excellent interpersonal skills

· Solid organizational skills with the ability to manage shifts and appointments

· Able to commit to retail hours

We're seeking an experienced Senior Project Manager to lead the delivery of large-scale infrastructure projects. The successful candidate will have a strong background in managing complex projects, leading cross-functional teams, and ensuring projects are completed on time, within budget, and to the required quality standards.

Key Responsibilities:

Project Planning

• Develop and manage project plans, resource allocation plans, and budgets to ensure successful project delivery.

Team Leadership

• Lead and manage cross-functional project teams, including engineers, contractors, and stakeholders.

Risk Management

• Identify, assess, and mitigate project risks to ensure minimal impact on project timelines and budgets.

Stakeholder Management

• Communicate and coordinate with stakeholders, including project sponsors, clients, and external partners.

Quality Assurance

• Ensure projects are delivered to the required quality standards, and that all regulatory and compliance requirements are met.

Budgeting and Cost Management

• Manage project budgets, track expenses, and ensure cost-effectiveness.

Schedule Management

• Develop and manage project schedules, ensuring timely completion of projects.

Requirements

• Bachelor's degree in Engineering, Construction Management, or a related field.
• Minimum 10-15 years of experience in managing large-scale infrastructure projects, with a focus on project planning, team leadership, and risk management
• Professional certifications like PMP, PRINCE2, or APM are highly desirable.
• Proficiency in project management tools like Primavera P6, MS Project, or Asta Powerproject.
• Strong communication, leadership, and problem-solving skills.

About SCCFSC

Formerly known as Bukit Ho Swee Family Service Centre, South Central Community Family Service Centre (SCC) provides support to the low-income and vulnerable families in our community. While giving support to families who seek help in financial, social or relationship issues, we encourage community self-help and cooperation.

Our Approach

Taking an inclusive approach, we leverage on the community to activate mutual help through social connections and inclusiveness with the aim of empowering the low-income and vulnerable families while developing the full potential of the next generation for transformative change.

About the role of HR Manager

We seek a dynamic capable individual with well-rounded experience in Human Resource field who can independently manage the entire spectrum of HR from attraction-retention-motivation-development.

The HR Manager is responsible for preparing the annual budget, overseeing payroll and other HR related operational duties, maintaining HR records, and analyzing data to support informed decision-making. In this role, you will be partnering with internal stakeholders in key initiatives, in support of building and strengthening our people agenda to achieve our organisation’s goal of transforming lives in SCC. This lead role also provides strategic HR management of wellness, employee engagement and people development initiatives, policies and practices and insights to the board and senior leadership team. This dynamic and adaptable individual to also have sound knowledge of HR legal matters in compliance to communicate across all levels of the organisation. Resilient and resourceful and seeks collaboration for the best outcome for team and organisation.

Key Responsibilities:

1. Recruitment & Onboarding

• Oversee workflow processes and procedures of recruitment
• Plans and conduct new employee on-boarding to foster positive attitude toward organisation goals.
• Update job requirements and job descriptions for all positions.

2. Compensation & Benefits & Payroll

• Develop and recommend for implementation of compensation plan
• Administer benefits plans
• Manage Annual Increment and Variable Compensation process
• Oversee payroll process including AI/VC and AWS

3. Talent Management

• Lead and administers performance review programme, integrating AI/VC within appraisal cycle to support personal development and merit-based compensation system to ensure effectiveness, compliance, and equity within organisation.
• Work on talent identification and development of career progression and succession planning
• Work on competency building to increase capacity and effectiveness of workforce

4. Employee Welfare & Engagement

• Prepare employee’s resignation notice and related documentation, and conducts exit interviews to determine reasons behind resignation
• Advise appropriate resolution of employee relations matters, and ensure activities meet with and integrate with organisational requirements for quality management, health and safety, legal stipulations, environmental policies, and general duty of care.
• Communicate and explain the organisation’s policies to employees.
• Ensure general insurance coverage for the employee and offices.
• Coordinate with insurance providers to assess coverage options and claim process.
• Develop employee engagement strategies and plan staff welfare activities

5. Training and Development

• Administer and maintaining training and development needs that fits the organisation goals and employee personal development objectives.
• Liaise with department heads to understand all necessary aspects and needs of staff training and development, and to ensure they are fully informed of staff training and development objectives, purposes and achievements

6. Policy, Compliance & Audit

• Develop and administer policies, procedures and programmes to ensure alignment of organisation mission and competitiveness.
• Keep abreast of legal requirements and government reporting regulations affecting human resources functions and ensures policies, procedures, and reporting are complying.
• Act as the primary point of contact for external auditors during HR audits, ensuring all necessary documentation and information are prepared and accessible.
• Collaborate with external auditors to address any findings and recommendations, ensuring that HR practices align with regulatory requirements and organizational policies.
• Track and implement corrective actions based on audit outcomes to enhance HR processes and compliance.

7. Shared Services Approach

• Establish and manage HR Shared Services to ensure alignment with organisation’s initiatives and objectives [=DREAMS (Singapore) Limited]

8. Budget and Financial Oversight

• Prepare and manage annual HR Budget, align financial resources with organizational and HR strategic goals.

9. Board and Senior Leadership Engagement

• Prepare HR presentations, reports and updates for participation and meetings with HR Committee (BOD) and Senior Leadership Team to provide strategic HR insights and contribution to organisational planning.
• Lead and to support Senior Management to conduct HR Committee periodic meetings and work with stakeholders (e.g. Board & HRC subcommittee members)

Requirements:

• Degree in Business with major in Human Resource
• Minimum of 3 years of managerial experience, including HR supervisory responsibilities
• Good spoken and written English.
• Strong interpersonal and communication skills, and ability to interact effectively at all levels
• Good planning and prioritisation skills.
• Able to work independently but in a team environment.
• Meticulous, proactive, resourceful and self-driven with positive mind-set.

We regret that only shortlisted candidates will be notified.

Thank you for applying.

Rainbow Centre envisions a world where persons with disabilities are empowered, included and thriving in inclusive communities.

The Development and Innovation Team is dedicated to spearheading transformative initiatives that drive research, training, and innovation to create sustainable impact in our community. With a commitment to advancing knowledge, fostering growth, and promoting best practices, our team strives to be at the forefront of cutting-edge solutions that address pressing challenges and empower individuals with disabilities to flourish.

The Administration Operations Executive provides administrative support to the D&I team, ensuring efficient operations and contributing to the team's mission of advancing knowledge and fostering growth. The Administrative Executive will be responsible for coordinating logistics, managing schedules, and facilitating communication among team members. This includes organizing research activities, maintaining documentation, and assisting in the preparation of reports and presentations. Additionally, the role involves supporting training programs by managing registrations, scheduling sessions, and ensuring that training materials are prepared and distributed effectively.

Key Result Areas

Efficient and Effective Office Administration

• Training Centre Operations

1. Oversee the coordination of training programs, including managing participant registrations, scheduling sessions, and ensuring that all training materials are prepared and ready for distribution.
2. Process payments related to training centre operations, including instructor fees, venue rentals, and participant registrations, ensuring all transactions are accurately recorded and tracked.Assist in the development and maintenance of training resources and documentation, ensuring that they are up-to-date and accessible for both trainers and participants.
3. Collect and analyze feedback from training sessions to support continuous improvement and ensure alignment with best practices.

Data Management and Reporting

Maintain organized databases for research and training activities, ensuring that all relevant data is accurately recorded and easily retrievable.

1. Assist in the preparation and management of documentation, such as proposals, reports, and presentations, ensuring accuracy and adherence to organizational standards
2. Support the D&I Team in tracking metrics related to research and training initiatives, helping to identify trends and inform strategic decision-making.

Upkeep and Maintenance of Office and Facilities

Ensure the upkeep and maintenance of facilities, including:

1. Training Rooms: Maintain cleanliness and organization; ensure audio-visual equipment is functional.
2. Offices: Keep workspaces tidy and manage office supplies for researchers.
3. Common Areas: Maintain cleanliness and stock essential items
4. Restrooms: Regularly check for cleanliness and adequate supplies.
5. Training Equipment Storage: Organize and maintain storage areas for training materials and tools.
6. Outdoor Spaces: Oversee cleanliness and safety of outdoor areas used for training

Develop Self and Others for Greater Impact

1. Proactively seek learning/upskilling opportunities and set stretch goals to drive own professional development
2. Remain up to date and compliant with all relevant legislation, organisational procedures, policies and professional codes of conduct in order to uphold standards of best practice.

Job Holder Requirements

• Good Diploma or Bachelor Degree
• At least 2 to 3 years of relevant working experience in general administrative support. Prior experiences in office management would be an advantage.

Responsibilities:

• Reports directly to the HR & Finance Department
• Manage and perform all functions and aspects of HR with focus on the day-to-day administrative duties, Employee Relations, Recruitment & Selection, and the Onboarding and Offboarding of all employees
• Assist in other functions such as Benefits Administration, Payroll, Training & Development, and Performance Management
• Provide support to line manager(s) and staff on the aspect of disciplinary issues and Company HR policies
• Assist in administering HR letters or memos to employees
• Assist in managing the HRS system and leave track record
• Assist in maintaining the staff docket and employee personal files
• Manage the overall application, renewal, and cancellation processes of work passes, including its pre- and post-requisites
• Assist in the submission of governmental surveys, enquiry requests and such
• Assist in preparing and filing for employee income tax returns, whether IR8A or IR21
• Any other HR-related duties and or ad-hoc duties that may be assigned

Requirements:

• Minimum Diploma-level qualification in Human Resource Management or a related discipline
• Minimum of one (1) year relevant experience in Human Resources
• Well-verse in computer applications i.e. Microsoft Office, etc.
• Possess good communication and interpersonal skills
• Able to work independently and with a team

Additional Information:

• Basic salary ranges from $2,400 to $2,600
• Mondays to Fridays from 9am to 6pm work
• Workplace at 203 Henderson Road, Henderson Industrial Park #10-13 Wing A Singapore 159546 [Headquarters]
• Required to travel to branch office at 3015A Ubi Road 1 #03-01 Singapore 408705 whenever necessary i.e. to conduct new employee orientation

We are looking for part-timer (Student preferable) who can cover during the period below:

• 23/12/2024, 28-31/12/2024, Feb'25
• This is not a remote position.

Job Scope:

• Manage customer enquiries through telephone, email and social media support
• Provide before and after sales service and consultation to all potential customers
• Prepare quotations, invoice generation and payment collections
• Supports daily operations from time to time
• Other adhoc duties as assigned by superior

Job Requirement:

• Customer service focus and deliver professionally on brand experience
• Friendly and pleasant disposition, self-motivated and service oriented mindset
• Strong communication and interpersonal skills
• Attention to details, excellent team player and able to multi-task in a dynamic work environment
• Good administrative and organizing skills
• Proficient in Microsoft Office (Excel, Words)
• Sitelink knowledge a plus
• Minimum Diploma with at least 2 years of sales and customer service experience

Part-time Salary: $12.00 - $14.00 per hour