The Ophthalmic Investigation Technologist performs Ophthalmic Investigation procedures and administrative functions in the Electrophysiology Laboratory. The Ophthalmic Investigation Technologist will assist the Supervisor to guide attachment staff or Ophthalmic Technicians from other departments during their learning course in the electrophysiology lab.

Patient Care & Administrative Functions

· Perform ophthalmic investigation procedures in accordance to established standard procedure

· Explain the procedure of the investigative test(s) and inform patients on the charges.

· Provide relevant information and advice to patients’ queries during the ophthalmic investigation procedure

· Ensure the smooth operations at the Investigation Rooms in providing ophthalmic investigation services for patients

· Provide assistance to staff on matters pertaining to Ophthalmic Investigations and handling of difficult patients

· Update and maintain patients’ database records where necessary

· Keep abreast and update staff on changes in the clinic operational policies and procedures

· Liaise with doctors, nurses and internal departments on clarifications on patient matters

Inventory & Maintenance of Equipment

· Perform basic trouble shooting of equipment and report to Supervisor on any abnormalities found in the equipment

· Contact vendor on faulty equipment when needed and follow-up on the progress status.

Preceptor Role

· Demonstrate competencies in problem solving during Ophthalmic Investigation procedures

Quality Improvement

· Maintain quality patient care as with the Centre’s service standards

Communication / Patient & Staff Relations

· Maintain Patient / Public Satisfaction rate

· Ensure consistent service behaviour standards (core values and 5Cs) among staff so as to achieve positive patient response

· Patients’ needs are attended to and follow-up promptly

Housekeeping

· Maintain operational readiness at the Investigation Rooms

· Investigation areas are kept clean and tidy

Job Requirements:

· Diploma or Degree Qualification in Sciences or Health Sciences

· Able to work independently and multi-task

· Display initiative and keenness to learn and improve

· Able to carry out assigned responsibilities

The Associate Clinical Research Coordinator (ACRC) shall assist all levels of Clinical Research Coordinators (CRCs and above), in coordinating clinical research.

The ACRC has to ensure that trial- related work is conducted and recorded in accordance with the protocol, Good Clinical Practice (GCP) Guidelines, all applicable regulatory requirements and the Clinical Trials Office Standard Operating Procedures (SOPs) as well as instructions from her superiors.

You will support and assist in the following trial related activities:

• Take over trials that have completed treatment phase or trials that involve few simple procedures.
• Data collection and management including resolving data discrepancies, tracking of trial expenditures and timely invoicing (where applicable), etc.
• Administering quality of life questionnaires or any other surveys as and when required.
• Performing trial procedures which include taking and recording patients’vital signs performing ECGs; collecting data; other trial-related procedures.
• Collection and delivery of biological specimens eg blood, urine and tissues whenever necessary.
• Inventory of study materials such as laboratory kits, patient diaries and case report forms to ensure adequate supplies are maintained to conduct the trials.
• Collection of medical records or duplicate radio-diagnostic films and ensuring that the items are collected in accordance with specific request forms.
• Managing the Clinical Trials Office’s Medical Records Trolley and the transportation of medical notes in the Trolley between Medical Records Office and the Clinical Trials Office. The ACRC shall also assist other CTO staff to obtain medical notes and other source documents.

Requirements:

• Diploma in Life Sciences/Nursing
• Proficient at performing venepuncture for blood specimen collection
• 2 years of related working experience an advantage
• Knowledge in cannulation would be an added advantage
• Good time-management and communication skills
• Able to work independently and detailed oriented
• Computer literate