We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

Summary

This position is responsible in ensuring a safe environment for the hotel employees and guests, and safeguards the assets of the hotel. The Security Manager assists the Management, employees and guests in every way that is consistent with the protection and prevention objectives.

Job Responsibilities

· Prepare monthly staffing schedules, monitoring staff attendance and assist in planning work schedules.

· Maintain a Hotel logbook on incidents, complaints etc. and refer them, if required to the appropriate department for follow up action.

· Handle and resolve all guest queries and complaints in an efficient manner and to establish an amicable relationship with all clients, and guests of the Hotel.

· Be proactive in guests’ requests and anticipate Safety needs according to Singapore’s events.

· Maintain a high level of controlling details within the guest areas.

· Conform to and enforce Security policies, procedures, rules, and regulations as laid down by ACCOR and the hotel in order to achieve the highest levels of uniformity and guest service.

· Prepare the annual capital and operating budgets for the Department.

· Ensure that all potential and real Hazards are reported immediately and rectified.

· Be fully familiar of the Emergency Procedures, Policies and Standard Operating Procedures as established by the Hotel.

· Assist in safety and emergency training for all employees.

· Ensure that all emergency procedures are rehearsed, implemented and enforced to provide for the security and safety of guests and employees.

· Ensure the safety of the persons and the property of all within the premises by fairly applying Hotel Regulations by strict adherence to existing laws, statutes etc.

· Ensure all staff within the department work in a manner which is safe and unlikely to give risk of harm or injury to selves or others.

· Use safe manual handling techniques and practise safe work habits following Accor Health, Safety and Environment policies, maintain procedures to minimise our impact on the environment and prevent pollution.

· Perform other duties as directed by the General Manager.

Qualifications / Requirements

· Possess certificates in National Skills Recognition System, CPR, First Aid Management and Basic Fire Fighting.

· Possess Fire Safety Manager certificate advantageous but not compulsory.

· Minimum 2 years of relevant experience in a similar capacity.

· Service oriented with an eye for detail.

· Ability to maintain effective operating and control processes designed to provide maximum operating efficiency while ensuring adherence to established guest satisfaction.

· Effective management, leadership, organizational and communication skills.

· Ability to remain calm and react fast to situations.

Founded in 2017, Achievers Dream Learning Centre is a distinguished Science and Chemistry Specialist Tuition Centre that has empowered many students to excel in their academic pursuits. Beyond traditional theory lessons, our NEA-approved Chemistry Laboratory has transformed the learning experience, enriching the educational journey for countless students.

Job Opportunity:

Join our mission to provide Better Education as we expand our team and seek a dynamic Admin Support Assistant. This key role will involve managing administrative, operational, and sales-related responsibilities to ensure seamless enrolment processes and to deliver a pleasant customer service experience.

Key Responsibilities:

• Front Desk Operations: You will be the face of the Centre, greeting visitors and answering phone calls. You will handle administrative tasks such as registration of new students, managing walk-ins, and responding to inquiries from parents.
• Sales and Enrolment Management: Develop and implement strategies to attract new students and increase enrolment.Conduct outreach to potential students and their families through various channels, including phone calls and emails. Provide information about our tuition programs, courses, and schedules to interested parents. Guide parents through the enrolment process, including registration, payment, and scheduling.
• Centre Management: You will be responsible for ensuring the smooth running of daily operations at the Centre. This may involve organizing schedules, maintaining the Centre's cleanliness and orderliness, and ensuring that supplies are adequately stocked.
• Customer Relationship Management: Build strong relationships with parents and guardians by addressing their inquiries and concerns promptly and professionally. Serve as the primary point of contact for parents, providing ongoing support and assistance throughout their child's enrolment. Maintain accurate records of student enrolment, attendance, and payments using our database systems.
• Administrative Support: Assist with administrative tasks such as scheduling classes, managing student records, and preparing reports as needed. Coordinate with teaching staff to ensure smooth operation of classes and timely communication with parents regarding student progress. Handle general office duties, including answering phone calls, responding to emails, and maintaining a clean and organized workspace.
• Reporting: You will be responsible for keeping the Centre Manager informed of any issues or concerns that arise. You will also be expected to provide regular updates on the Centre's performance, including enrolment and attendance.
• Collaboration: You will be workin closely with the Teaching & Curriculum Team to ensure that students receive the best possible education and support. You will be expected to communicate effectively with team members and contribute to a positive, collaborative work environment.

Our Team Culture Code:

At Achievers Dream Learning Centre, we pride ourselves on a vibrant and dynamic workforce. Our team is a dynamic mix of individuals from various backgrounds and corners of the globe. We are committed to fostering a culture of support, trust, and inclusivity, regardless of where our team members are in their life journey.

We believe that life is not just about work—while we solve problems together, we also celebrate personal and professional milestones and enjoy having fun as a team. One of our favourite team traditions is sharing a meal together, complete with a cup of bubble tea in hand. It’s our way of coming together, enjoying good food, and making the most of our day. After all, with food in our bellies and a smile on our faces, we're ready to tackle any challenge and conquer the day!

We abhor office politics and drama, and we do not tolerate disrespectful behaviour towards anyone. We are committed to maintaining a safe and respectful work environment for our staff. This includes protecting our team from any verbal abuse or inappropriate behaviour from parents.

We find delight in team members who bring a collaborative spirit, a problem-solving mindset, and a passion for learning. A pleasant demeanour and an open attitude to learning are essential for building strong, long-term working relationships.

Requirements:

• Diploma or Bachelor's degree in Business Administration, Education, or related field.
• Proven experience in sales, enrolment management or administrative roles, preferably in the education sector.
• Strong organizational skills and attention to detail, with the ability to manage multiple tasks effectively.
• Excellent communication and interpersonal skills, with a customer-centric approach.
• Proficiency in MS Office and enrolment management software.
• Ability to work independently and collaboratively in a fast-paced environment.

Work locations and timings

• You will be required to travel between our various outlets (Bukit Timah, Lorong Chuan, Kembangan) based on roster schedule and commit to the work schedule of 3 weekdays and 2 weekends.

Join us and be part of a team dedicated to shaping the future of education. If you are passionate about making a difference and possess the required qualifications and experience, we invite you to apply for the

Enrolment Specialist position today!

To apply, please submit your updated resume and a cover letter highlighting your relevant experience and why you are the ideal candidate for this role.

We look forward to welcoming you to our team!

Nearest MRT: Maxwell
Contract Duration: 6 Months (Extendable)
Working Hours: 8.30am – 6pm (Mon – Thu), 8.30am – 5.30pm (Fri)
Basic Salary: Up to $2,500 per month


Job Responsibilities:

· Handling daily enquiries and escalations received from the public via emails and phone calls

· Handing daily sorting/triaging of incoming cases from public

· Support the team’s administrative tasks and undertake other ad-hoc assignments when required

Job Requirements:

· GCE O Levels

· Prior customer service experience in handling phone calls and emails will be advantageous.

· Immediate Starters (No Notice Period)

· Only Singaporeans

We regret to inform that only shortlisted candidates will be notified.

Interested candidates, please forward a copy of your resume to: [email protected].

Justin Lee
Registration No: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275

Job Description & Requirements

KEY RESPONSIBILITIES

• Manage assurance engagements by defining the audit strategy in consultation with the director / partner and execute it in compliance with the firm’s policies and protocols. When required, you'll personally execute complex audit procedures and lead teams or parts of teams on engagements, depending on the size of the engagement.
• Manage projects and engagements profitably by leading the team to perform efficiently.
• Monitor the assurance team's progress against the plan and alter it when needed.
• Cultivate and manage business development opportunities. Generate new business opportunities by understanding the services provided by our sister concerns and actively assess/present ways to apply knowledge and services.
• Conduct timely performance reviews and provide performance feedback/on-the-job training.mbers attain experiences that cultivate technical competencies.
• Developpeople by encouraging individuals to think for themselves and take responsibility for their contributions to the assurance team.
• Conduct timely performance reviews and provide performance feedback/on-the-job training.
• Maintaincooperative relationships with other assurance teams.
• Develop and maintain long-term productive client relationships and networks.

SKILLS AND ATTRIBUTES

• Work effectively as a team member, sharing responsibility, providing support, maintaining communication and updating senior team members on progress.
• Contribute ideas/opinions to the assurance teams and listen/respond to other assurance team members' views.
• Demonstrate professionalism and competence in the audit client's environment.
• Strong written and verbal communication skills.
• Good project management skills.
• Integrity within a professional environment.

TO QUALIFY

• A Bachelor's degree in Accounting, Finance, or a related field.
• Obtained or in the final stages of obtaining CPA Singapore qualification.
• Working knowledge of Caseware audit software a strong advantage.
• At least 3 years of related work experience in a managerial role.

Please register your profile with us here as we have many 1-1/small group tuition assignments available(fill in form take less than 5 mins):

https://tinyurl.com/TuitionCentreJobRegistration

Level to Teach: Primary/Secondary

Subject: Math

Timing: Weekend 930-430pm

No. of work day: Flexible

As for work days and hours:

Once agreed/confirm have to commit at least 6 months or till the end of academic year

Salary: $90-$140/day.

Requirements:

• Minimum Qualification 5 GCE O levels credits/ Diploma/ A Levels
• Preferably with 1 of experience in teaching expereince but those without experience are welcome to apply as well as training will be provided.

Minimum commitment: till the end of academic year

Feel free to indicate your availability and which level and subject your are confident in teaching. We have various subjects able to cater for you.

Apart from being Part Time Tutor in our Centre, we are having 1-1 home tuition assignments too. We will be able to share suitable assignments to you once you fill in the form below.

If you are keen, please fill in this short form and shortlisted candidate will be asked for a Zoom interview.

https://tinyurl.com/TuitionCentreJobRegistration

We are seeking a customer service associate for our client, ST Engineering. Details as follows:

Job Title: Call Centre Associate, Ang Mo Kio (1-2 year contract, salary up to $2300 + $250 monthly performance incentive)

Job Description

Reports to Contact Centre Team Lead

Handle customer service hotline and provide first level of supports from OMNI Channels

Resolve customer queries efficiently and escalate problems/issues promptly.

Follow Standard operating procedures closely.

Work as a team and ensure that the contact centre service level is met

Requirements

Diploma / NITEC / GCE ‘O' Level or equivalent

Minimum C5 for English O level

Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry

Working Hours: Mon-Fri (normal office hours) and alternate Saturdays (half-day)

Special Knowledge or Skills:

Pleasant disposition with good communication skills

Fluency in a second language

Computer literate and good typing skills

Please click apply, or submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

We are seeking a highly organized and experienced Customer Service Manager to oversee all aspects of customer service operations within our Food & Beverage establishment. The ideal candidate will possess exceptional leadership skills, a strong understanding of customer service principles, and a passion for delivering an outstanding guest experience. The Customer Service Manager will play a pivotal role in ensuring customer satisfaction, resolving issues, and driving overall business success.

Role and Responsibilities

Team Leadership

• Recruit, train, and supervise a team of servers, Waitress and other front-of-house staff.
• Provide ongoing coaching and feedback to ensure the team delivers exceptional service.
• Foster a positive and collaborative work environment that promotes teamwork and employee morale.

Customer Experience Management

• Develop and implement strategies to enhance the overall dining experience for guests.
• Monitor customer feedback and implement improvements based on suggestions and complaints.
• Lead by example by providing outstanding customer service and resolving guest issues promptly and effectively.

Operational Efficiency

• Ensure efficient operation of service areas, including dining rooms, bars, and waiting areas.
• Coordinate with kitchen staff to ensure timely and accurate food delivery.
• Manage reservations and seating arrangements to optimize dining room capacity and flow.

Quality Control

• Ensure that food and beverages meet quality standards and are presented according to company guidelines.
• Conduct regular inspections of service areas to maintain cleanliness and organization.
• Monitor compliance with health and safety regulations and take corrective action as necessary.

Inventory and Supplies Management

• Oversee inventory levels of dining room supplies, such as utensils, glassware, and linens.
• Place orders for supplies as needed and ensure proper stock rotation.
• Monitor and control costs related to customer service operations.

Qualifications and Education Requirements

• Diploma or Certificate in Business Administration, Management, or a related discipline is often preferred.
• Previous experience in F & B or a related field.
• Excellent communication and interpersonal abilities.
• Previous experience in a customer service management role within the food and beverage industry.
• Strong leadership and interpersonal skills, with the ability to motivate and inspire a team.
• Excellent communication and problem-solving abilities.
• Knowledge of food and beverage operations, including service techniques and standards.
• Familiarity with point-of-sale (POS) systems
• Understanding of health and safety regulations.
• Flexibility to work evenings, weekends, and holidays as required.

The Role:

• Point person for maintenance, mailing, shipping, supplies, equipment, bills, and errands.
• Organize and schedule meetings and appointments.
• Maintain office policies as necessary.
• Organize office operations and procedures.
• Manage company inventory and office equipment assets.
• Manage relationships with vendors, service providers, and landlord, ensuring that all items are invoiced and paid on time.
• Manage contract and price negotiations with office vendors, service providers, and office lease.
• Participate actively in the planning and execution of company events.
• Organize orientation and training of new staff members.
• Manage Leave balances of the Staff with Financial controller.
• Manage petty cash/Corporate Bank account.
• Ensure security, integrity, and confidentiality of data.
• Provide general support to visitors and Adhoc activities.
• Responsible for managing office services by ensuring office operations and procedures are organized, correspondences are controlled, filing systems are designed, supply requisitions are reviewed and approved.
• Monitor and maintain office supplies inventory.
• Maintain a safe, secure, and pleasant work environment.

What Do You Need to Have?

• Candidates need to have at least 1 to 3 years of office administration work experience. Fresh graduates are welcome to apply.
• Proven office management, administrative, or assistant experience.
• Knowledge of office management responsibilities, systems, and procedures.
• Excellent time management skills and ability to multitask and prioritize work.
• Attention to detail and problem-solving skills.
• Excellent written and verbal communication skills.
• Strong organizational and planning skills.
• Proficient in Microsoft Office.
• Knowledge of accounting, data, and administrative management practices and procedures is a plus.
• Knowledge of clerical practices and procedures is a plus.
• Knowledge of human resources management practices and procedures is a plus.

HOTEL OVERVIEW

Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa.

ABOUT OUR COMPANY

At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.

Outlet Manager

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Manage and coordinate daily Front of the House and Heart of the House operations with right delegation
• Monitor the reservation status and communicate with culinary team
• Plan and control manning to meet business needs and according to budget
• Check the appearance, orderliness, cleanliness and set-up of the outlet and its related areas, and be ready before 10 minutes of the commence of each meal period
• Control outsource labour supply, casual labour and overtime
• Communicate with team during daily briefings and conduct monthly department meetings
• Ensure and conduct regular training and re-training when needed
• Maintain service, standards and procedures for the outlet and to ensure that they are achieved and followed by
• Ensure hygiene and food safety compliance in the outlet and related areas
• Lead the F&B team to personalize the guest dining experience and ensure the compliance of LQA standards and delivery of Service Promise
• Lead a Heartist® approach to guest experience/service with the F&B team
• Provide immediate attention to guest complaints and provide appropriate service recovery. To follow up and to establish correct procedures to prevent future recurrence
• Work closely with the culinary team to maintain food quality and to create attractive food products that support the image of the outlet/hotel and incremental business volume
• Regular review of guest comments/VOG with the team and implement right solutions for continuous improvement
• Focus on the dining experience for LCAH members
• Implement, monitor, train and maintain control measures to impact food costs, beverage costs, labour costs and operating supply costs for the outlet and to be in line of budget
• Plan, implement and measure profit enhancement programmes constantly in the areas of menu engineering, profit contribution, revenue generation, productivity, pricing and costing for products used in the outlet
• Interpret financial reports: create and implement plans or promotion to improve profits for the outlet
• Compile financial data and use the data to coach the service team how to use suggestive selling to improve the overall financial performance
• Provide necessary training and guidance to F&B team and to ensure that the highest possible standards and quality of products and services offering in the premise
• Recruit, develop and retain F&B team who are competent and confident to exceed guest expectations and create successful business
• Support the F&B team to be consistent in service, use a collaborative, enabling leadership style, have regular team meeting
• Drive consistent service and process improvement, be entrepreneurial
• Use the performance review process to identify and develop talent for growth management performance issues, using a coaching styles
• Interface the needs/requirements of other departments with the F&B Service : Laundry, Property Maintenance, Sales & Marketing, Engineering, Front Office, Security, Finance, T&C and Culinary
• Provide a level of Safety & Security for all colleagues
• Develop own knowledge and skills to grow as a business partner and leader.

Qualifications:

• Minimum 2 years in F&B restaurant management position
• Experience in similar size/style of 5* hotel
• Diploma in Hospitality Management
• Leadership / People management
• Good interpersonal and communication skills
• Able to work under pressure and independently
• Good interpersonal skills with ability to communicate with guests and all levels of employees
• Service oriented with an eye for details
• Strong computer skills and proficient in Microsoft Office-Words & Excel
• Strong problem solving and decision making skills
• Effective conflict management skills, respecting a diverse, multi-cultural environment
• Can use sensitivity and discretion in supporting guest needs
• Leads to constantly improve the guest service experience and team performance
• Leadership skills developed – collaborative, enabling, and entrepreneurial
• Career focused, wanting to grow and develop, self-driven

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

If you feel you are ready for your next professional challenge, apply on: https://careers.accor.com/

• organise stock and equipment, order supplies and oversee building maintenance, cleanliness and security
• plan and work to budgets, maximise profits and achieve sales targets set by head office
• monitor and control takings in the restaurant and administer payrolls
• recruit new staff, and train and develop existing staff
• coordinate staff scheduling and rotas, and motivate and encourage staff to achieve targets, including maximising sales
• ensure standards of hygiene are maintained and that the restaurant complies with health and safety regulations
• ensure high standards of customer service are maintained
• implement and instil in your team company policies, procedures and ethics
• handle customer complaints and queries
• carry out marketing activities in line with company policy, including implementing branded promotional campaigns from head office

-This position will be accountable for planning, coordinating and managing staff and services to ensure efficient and effective F&B operations and that customer service standards are maintained at all times.

-This role will encompass the formulation and implementation of operating procedures and standards, the management and development of team members, and liaise with executive management to ensure that company’ short and long term goals are met.

-Work with team members in service and food preparation to minimize wastage and increase productivity and efficiency. Review operating results with the team and identify opportunities to improve performance.

-Ensure all cashiering procedures are processed in compliance with accounting standards.

-Monitor and minimize wastage of consumables and maintain labor productivity ratios.

-Anticipate heavy business times and organize procedures to handle extended waiting lines.

-Monitor guest reactions and confer frequently with service staff or captains to ensure guest satisfaction.

-Respond to guest comments, requests and complaints in a timely and professional manner. Take personal responsibility to resolve issues.

-Manage Human Resources responsibilities for assigned department(s) to include: creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company’s diversity commitment; compliance with company policies and legal requirements.

-Maintains guest profiles on a daily basis and takes appropriate actions as necessary.

Job Requirements:

-Minimum 10 years’ experience in an integrated resort, restaurant group, private club or luxury hotel chain specializing in Chinese cuisine.

-Possess a comprehensive set of F&B service and operations skills and a focus on VIP customer service.

-Enjoy problem solving and can think outside-the-box in difficult situations.

-Team oriented approach to management with a mindset of open communications.

-Capable of building and managing relationships with multiple departments as well as key customers.

-Administration knowledge of F&B operations and Quality management, proficient in Microsoft Office programs.

-Have a well-groomed, professional appearance

1. Coordinate daily operations for Restaurant operations.

2. Manage other restaurants outlets by receiving other manager’s feedbacks.

3. Deliver good service and maximize customer satisfaction.

4. Respond efficiently and accurately to customer’s complaints.

5. Regularly review product quality, and sourcing for new vendors.

6. Daily reporting and inventory report to the Managing Director.

7. Ensure compliance with sanitation and Safety regulations.

8. Jointly coordinating and planning menu with Head Chef.

9. Managing and maintaining restaurant’s image to the public and suggest ways to improve it.

10. Control operational costs and identify measures to cut waste.

11. Train new and current employees on proper customer service, and service quality.

Job Description

• Daily management of Raffles Japanese Clinic operations
• Head of Marketing for Japanese companies
• Coordination of day-to-day operations between Raffles Japanese Clinic and Raffles Hospital
• Resolve any outstanding issues
• Overall in-charge of Tokyo project implementation which includes site inspection, selection, negotiations with related companies, application process and procedures for necessary licenses & permits
• Involvement with planning and proposals for new services and business in Japan
• Management meetings as required and prepare approval papers
• Consulting support for Raffles Medical Group to deal with Japanese market in China and Southeast Asia

Requirements

• Possess strong interpersonal, communications and presentation skills
• Pro-active, self-motivated and able to work independently with initiative and be adaptive to changes
• Promote teamwork, co-operation among all personnel staff
• Undertake any other responsibilities from direct superior
• Bachelor Degree in any discipline, preferably in marketing or pharmaceutical or healthcare / medical
• At least 5 to 8 years of relevant experience with demonstration of leadership ability

Key Responsibilities:

1. Marketing Strategy Development:
   • Develop and execute comprehensive marketing strategies aligned with business goals and industry trends.
   • Collaborate with senior leadership and sales teams to understand market needs and tailor campaigns accordingly.
2. Brand Management and Positioning:
   • Enhance and maintain a strong brand presence in the outsourcing and BPO (Business Process Outsourcing) market.
   • Ensure consistency in brand messaging across all communication channels.
3. Lead Generation:
   • Optimize lead generation and conversion through data-driven strategies and marketing automation tools.
   • Monitor and analyze website performance and user engagement to improve digital presence.
4. Market Research and Competitive Analysis:
   • Conduct market research to understand industry trends, customer needs, and competitor strategies.
   • Use insights to identify new opportunities and refine marketing strategies.
5. Campaign Management:
   • Plan and execute multi-channel marketing campaigns targeting key industries and decision-makers.
   • Track campaign performance and make data-driven adjustments to optimize results.
6. Partnership Marketing:
   • Build and maintain partnerships with external stakeholders to expand marketing reach.
7. Team Leadership and Collaboration:
   • Manage and mentor the marketing team, fostering a culture of creativity and performance.
   • Collaborate with internal departments, such as sales and operations, to ensure alignment with marketing objectives.
8. Metrics and Reporting:
   • Measure and report on the effectiveness of marketing campaigns and initiatives.
   • Use KPIs such as ROI, lead-to-client conversion rates, and brand engagement to demonstrate success and identify areas for improvement.

Qualifications and Skills:

• Education: Bachelor’s degree in Marketing, Business Administration, or a related field (Master’s preferred).
• Experience:
  • Minimum of 5-7 years of marketing experience, with at least 3 years in a managerial role within the outsourcing or BPO industry.
  • Proven track record of successful lead generation and brand-building campaigns.
• Skills:
  • Expertise in digital marketing tools and platforms.
  • Proficiency in analytics tools such as Google Analytics and CRM platforms.
  • Strong project management and leadership skills.
  • Understanding of global marketing trends and cultural nuances.

The candidate will be responsible for the day-to-day operations of the department. He/she is accountable for the hotel’s Front Office activities:

Responsibilities:

- co-ordinate and supervise the daily operations of the Front Office Department

- maintain operation standards and maximize efficiency

- assist in the developing of new initiatives to achieve service excellence

- train and develop the Front Office staff

Requirements:

* strong leadership and decision making skills

* excellent communication skills with an eye for detail

* working knowledge of the HMS system

* with 2 years’ experience in a similar capacity in the hospitality industry

Roles & Responsibilities

The Restaurant Manager is responsible for overseeing the daily operations of the restaurant, ensuring a high level of customer satisfaction, managing staff, and maintaining the overall quality of service. This role requires strong leadership skills, a customer-oriented mindset, and the ability to manage financial aspects of the restaurant effectively.

Job Description:

Operations Management:

- Oversee the day-to-day operations of the restaurant, including opening and closing procedures.

- Ensure compliance with health, safety, and sanitation standards.

- Monitor inventory levels and order supplies as needed.

- Coordinate with kitchen staff to ensure timely and accurate food preparation.

Staff Management:

- Recruit, hire, train, and supervise restaurant staff.

- Schedule shifts and manage labor costs.

- Conduct regular performance reviews and provide ongoing training and development.

- Foster a positive and inclusive work environment.

Customer Service:

- Ensure high levels of customer satisfaction by providing excellent service.

- Handle customer complaints and resolve issues promptly and effectively.

- Monitor online reviews and feedback, and implement improvements as needed.

Key Requirements:

- Extensive (10+ years) in international restaurant concepts

- Proven pre-opening experience and knowledge to work seamlessly with the Directors to successfully plan and manage the pre-opening of a new restaurant

- Previous working experience with WILD HONEY - this is critical as our business is highly complex and takes years to master

- Outstanding and proven guest relations abilities

- Able to manage difficult situations in the moment and when they arise

- Outstanding and proven communication skills with excellent English in both verbal and written form

- Operations knowledge and ability to manage the day-to-day functioning of the restaurants

- A high level peerless individual to partner to the Directors to help oversee and manage the operations (see below)

- Detailed working knowledge of REVEL POS System, RESERVATIONS, YIELD MANAGEMENT including menu programming and back-end reports

- Proven ability to manage and meet company goals and financial targets

- Willingness to work weekends, evenings and PH

- Able to build long term relationships with staff and guests and build up a loyal client base

Note:

Due to manpower constraints, only shortlisted candidates will be contacted.

Roles & Responsibilities Job Title Beautician & Hairstylist Occupation Beautician Job Description & Requirements Job Description:

Looking for a beautician cum hairstylist for both gender

Able to administer all beauty services including.

Facials and threading waxing for both genders.

Very good and excellent with haircuts and all hair highlights /perms + hair colors.

Min 1 years of experience is required Facial, Performing Basic plus and performance pay will reach the target. No experience is welcome we are willing to train

Responsibilities as a Beautician

• Provide threading services for the face and eyebrow
• Waxing services
• Facial Services
• Hair Services
• Henna Services
• Head Massage
• Analyse customer's skin type and recommend appropriate services
• Provide guidelines to customers on how to care for their skin
• Cross-sell beauty services
• Ensure the working area is clean and equipment is sterilized
• Keep track of beauty stocks
• Maintain customer records

Job Description:
• Good understanding of project management and controls.
• Good understanding of Authority submissions and approval.
• Ability to demonstrate and implement cost-savings measures.
• Ability to deal effectively with all consultants, construction teams, and relevant authorities.
• Ability to clearly and effectively express ideas, thoughts, and concepts verbally and in written form.
• Coordinate with relevant parties to manage the progress of the project to make sure that the schedule is kept.
• Lead team to manage project operations, schedule, and specifications.
• Manage operational costs to keep costs within the budget.
• Manage site document filing and record-keeping in accordance with the International Organisation for Standardisation (ISO) standards.
• Manage subcontractors’ activities to ensure compliance with contract requirements.
• Monitor compliance of work with workplace safety and health regulations.
• Monitor the quality of project delivery to make sure they meet project requirements and regulations.
• Oversee the project team and subcontractors in the delivery of the project to meet the completion date.
• Provide leadership to the project management and construction team.
• Supervise daily site activities.

1. A Degree in Engineering(Civil and/or Structural) or Building from local universities or universities recognised by Professional Engineers Board.
2. At least 15 years of practical working experience in the related field in building construction projects.
3. Report to the General Manager and Deputy General Manager, and assist in managing, planning, implementation and control of projects to meet time, cost, safety and quality objectives.
4. Positive attitude, self-motivated, initiative and responsible.
5. Lead project team and manage risks.
6. Experience in strategic planning, risk management and change management.
7. Good communication and interpersonal skills.
8. Able to work independently.
9. Remuneration shall commensurate with qualifications and experience. Basic salary: S$8,000 to S$10,000, plus allowances.

A Stage Manager supports and organises all the different teams involved in the day-to-day running of a theatre production from rehearsals right through to performances and then post-show. They liaise and communicate with the full company and organise each team to ensure the smooth running of a production.

• Create and set up rehearsal schedules
• Managing furniture and props
• Arrange costume and wig fittings
• Liaise with all theatre departments and collate information
• Create a prompt script compiled with notes on Actors’ cues and requirements for props, lighting and sound
• Make alterations to the set and props between scene changes
• Cue the lighting and Sound Technicians
• Manage the backstage and onstage area during performances
• Call Actors for rehearsals and performances
• Maintain props, furniture and set during the run

Description

• Identify and delegate responsibilities to shift leaders and staff to ensure objectives are met

• Manage operations with passion, integrity, and knowledge

• Effectively manage the restaurant in the absence of the Restaurant Manager

• Provide direction to shift leaders, and staff to achieve restaurant goals

• Manage the restaurant to meet or exceed standards in food quality, safety, and cleanliness

• Assist in conducting staff and daily pre-shift meetings

• Assist in any areas of the restaurant when staffing constraints require

Requirements

• Minimum 1 year experience in related role

• Great leadership with solid analytical, communications and interpersonal skills

• Independent, proactive, resourceful and ability to work in a fast paced environment

• Team player with excellent interpersonal and communication skills

• Able to commit weekends and public holidays

Benefits

• Restaurant Incentives

• Rapid career advancement

• Medical & Dental Benefits

• 5 Days work week

• Oversees in the day-to-day leadership and management of an outlet on all aspects of operations in kitchen and services.
• Oversees the quality of food and service and be main point of contact for all guest’s satisfaction matters.
• Be responsible for recruiting and training team on-going basis.
• Be responsible for key financial aspects (Budget vs Actual Sales, Sales Projections & Growth, Inventory management, P & L) and KPI’s (guest experience feedback, team member turnover, mystery shop score, team member engagement survey).
• Proven ability to effectively run both front and back of the house and lead every shift to the Brand standards of quality and service.
• Proactively taking on additional responsibilities where required.
• Be an amazing example of service, providing exceptional and professional interactions with guests and staff alike.
• Ability to promote and drive a culture of the core values and quality & service excellence-cultivates and drives a work atmosphere that is relaxed, welcoming and fun.
• Provides leadership to our service team, nurturing them to even greater heights of happiness, knowledge, and service.
• Ensures maximizing profits and minimising costs including efficient scheduling of staff and inventory control, in partnership with the culinary team.
• Mentors and develops team members to help them reach their full potential.
• Ability to operate with flexibility and creativity.
• Ability to achieve goals through others.
• Provide sufficient trainings
• Ability to manage and restaurant with a high level of attention to detail and genuine care.
• Possesses passion for hospitality. Ensures that you have a contagious enthusiasm and infectious energy and ability to influence people in a positive manner.
• Other duties as assigned.

At Abbott, we believe people with diabetes should have the freedom to enjoy active lives. That’s why we’re focused on helping people with diabetes manage their health more effectively and comfortably, with life-changing products that provide accurate data to drive better-informed decisions. We’re revolutionizing the way people monitor their glucose levels with our new sensing technology

• Strategic development and execution of marketing plans and tactics for FreeStyle Libre to drive market penetration and accelerate profitable sales growth.
• Drive brand awareness and adoption via multi-channel marketing, including healthcare professionals, direct-to-consumer and community activations.
• Establish and maintain robust marketing processes to drive seamless execution and a measurement culture to track progress and effectiveness.

MAIN / MAJOR RESPONSIBILITIES

• Develop and implement annual business plans to achieve business targets
• Plan and execute marketing activities flawlessly, working closely with cross-functional teams and partners
• Localize the global brand campaigns when necessary and execute 360 across all relevant channels HCPs, consumer, e-commerce, CRM and retail
• Develop and implement 360-communication plan with traditional and digital media and other consumer touchpoints, working with local media agencies, country manager, distributors and sales teams
• Track and articulate market performance, trends (e.g., digital media, social listening, competitive tracking, medical, regulatory, technological, social, environmental, and legal). and identify their impact on the business to influence business strategy, identify future risks and opportunities and ensure the business is delivering upon its growth targets.
• Demonstrate excellent project management skills
• Work collaboratively with Area and local cross functional teams to execute marketing initiatives with success, as well as identify further opportunities for Freestyle Libre.
• Analyze ROI of advertising and promotional investments to optimize the mix
• Monitor brand performance and marketing budget to ensure it meets KPIs on sales and profitability
• Build rapport & work closely with KOLs to drive brand awareness, preference and advocacy
• Execute field activities such as road shows, product training and symposiums to create product awareness among health professionals and public
• Ensure that all business activities are conducted in accordance with Abbott Code of Ethics and local government laws.

MINIMUM BACKGROUND / EXPERIENCE REQUIRED

• A basic degree in business studies, marketing, or any sciences
• 8+ years of consumer marketing management experience gained at a country, regional or global level of an MNC; experience in HCP marketing will be an added advantage
• Preferably in the pharmaceutical and/or FMCG Health or OTC /medical device industry
• Knowledge & experience in diabetes category will be advantageous
• Versatile, result-oriented, energetic / dynamic personality & passionate about branding
• Innovative & resourceful person that thinks out of the box to deliver creative and cost-effective branding strategies
• An excellent communicator, both verbally & in writing
• Intimate knowledge of marketing mix tools and application know-how
• In-depth understanding of the workings of strategic & operational marketing, business planning & current healthcare marketing best practices
• Organizational skills & operational rigor to ensure effective execution of plans
• Achieve Plan sales and margin
• Achieve new users and retention targets

The incumbent will be the head of BU for planning of strategy for expansion of marine machinery’s sales in newbuilding and after sales services as a regional hub for Mitsubishi Heavy Industries Marine Machinery & Equipment Co., Ltd (MHI-MME). He/she will also function as intelligence for new market, e.g. offshore business, change of ship’s fuel to new generation ones, solution for environmental regulation, policy for shipping in Singapore or Asia Pacific region, etc.

Job responsibilities

Expansion of sales

· Planning of strategy

· Planning and execution of various seminars in Southeast Asia region

· Promotion of solutions and parts for marine machinery, including boilers, turbines, turbo-chargers, steering gears, propellers, and deck crane machinery.

· Contact point for sales & business development in the market of various clients such as shipping management company, shipping operator company, shipyard, offshore etc. in Southeast Asia

· Development of authorized agent for MHI-MME Maine Machinery in Southeast Asia region

Regional representative for marine machinery

· Contact point of various inquiries from customers in Southeast Asia region.

· Information gathering & reporting for new ship building and after-sales services from customer, shipyard and agent in Southeast Asia region

· Transfer of information and proposal to headquarters in Japan

· Support of visitors from MHI-MME in Japan

Sales and technical services support

· Initial support by telecommunication, e-mail and face to face basis to various inquiries of commercial and technical matter from customers.

· Transfer of inquiries to MHI-MME in Japan and other Mitsubishi group company.

Intelligence for new market

· Information gathering for new market, e.g. offshore business, change of ship’s fuel to new generation ones, solution for environmental regulation, policy for shipping in Singapore or Asia Pacific region, etc.

· Investigate, plan, review and propose new sales formats for business expansion to internal stakeholders.

Requirements

· Bachelor or Master of engineering or economics.

· A minimum of 10 years working experience handling a wide range of sales and sales management with specific experience in marine machinery market, shipping company, shipyard, offshore etc.

· Excellent Japanese Language skills (JLPT N1 or equivalent level) in both business writings & speaking to coordinate & communicate precise information with Japanese stakeholders in the APAC region / counterparts in Japan HQ.

· Broad and deeply knowledge of products handled by MHI-MME, marine boilers, turbines, turbochargers, steering equipment, and deck cranes etc.

· Broad and deeply knowledge relating to market & business & constructure of the Shipping industries with wide connection in the industries.

· Good knowledge of commercial / contract and related laws

· Planning and Negotiation Skills

· Knowledge in security Trade control

· Effective communication skills (written and spoken) to interface with parties both inside and outside the organization, overseas and Japanese bases and Mitsubishi group companies such as Mitsubishi Shipbuilding.

· Able to travel overseas frequently