Service Desk Engineer

We are looking for experienced full-time Service Desk engineer to provide End User Computing, Deskside support and Service Desk support to APAC Region in Singapore.

Job Responsibilities:

• Provide level 2 End User Computing support and well verse in Windows OS.
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment.
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Familiar with Service Desk ticketing systems and process.
• VIP support.
• Change Management, including review new and implemented changes, chair CAB, review change schedule, maintain dashboard, prepare comms.
• Incident Management, including analysing trends, incident workarounds, monitoring aged incidents.
• Major Incident Management, including communication, being part of the Incident Response Team, managing suppliers
• Problem Management, including chairing any problem meetings, managing active problems, highlighting new problems.
• Release Management – liaising with the testers, vendor, tracking features and defects
• Service Request Management – documenting processes, analysing trends, identifying service improvements, working with teams to design new processes
• Continual Service Improvement – being able to highlight areas of improvement for effectiveness and efficiency
• Service Reporting
• ServiceNow – to assist with the day-to-day management of the tool, including working on incidents and requests

Technical Skills & Qualifications Required:

• Good knowledge of ITIL
• Good knowledge of ServiceNow
• Good knowledge/experience of using the Microsoft suite, specifically including SharePoint , Visio and Excel
• Exposure to/familiarity with automation

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3 years of IT deskside support experiences.
• A good team player.
• Excellent verbal and written communication skills, and ability to communicate with different audiences and write a range of document types – procedures, comms, training modules.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Working location: Central, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

JOB SCOPES

-Manage and supervise staff of assigned properties

-Be responsible for the day-to-day operations of all the sites

-Plan, execute and supervise all the facilities' management and operational activities

-Conduct meetings, project co-ordination in residential/Commercial strata development

- Lead a team of technical officers or technicians in troubleshooting, preventive management and breakdown maintenance

JOB REQUIREMENT

-Candidate with self drive possess Professional Certificate/ Diploma or degree in Estate Management or related disciplines.

-Previous experience in managing condominiums, industrial or commercial buildings.

-Good interpersonal, communication and leadership skills

-Knowledge of Management Corporation Strata Title (MCST) and Building Maintenance & Strata Management (BMSM) Act

MULTIPLE LOCATIONS AVAILABLE

Roles & Responsibilities

• Oversee day-to-day operations of the spa, ensuring everything runs smoothly and efficiently. This process includes scheduling, facility management, and health and safety regulations compliance
• Hire, train, and manage spa staff, including therapists, receptionists, and maintenance workers, to ensure high-quality service
• Ensure customer satisfaction by addressing client needs and promptly resolving any issues
• Develop and manage the spa's budget, including setting financial goals, monitoring expenditures, and implementing plans to increase profitability
• Create and execute marketing and promotional strategies to attract new clients and retain existing ones. This effort may involve social media marketing, special packages, and partnerships
• Manage the spa supplies, products, and equipment inventory, maintain adequate stock levels, and order new supplies as necessary
• Regularly evaluate service quality and client satisfaction and make necessary adjustments
• Develop long-term goals and business strategies for the spa, identify growth and expansion opportunities, and incorporate industry trends and innovations
• Ensure the spa complies with all health regulations and safety standards, including cleanliness and hygiene
• Create efficient work schedules for staff and ensure enough staff members are available to meet customer demand

Requirements:

• Able to work on public holiday
• Able to work and stand for long hours
• Proficient knowledge of foot reflexology, massage, body oil massage, sports and deep tissue massage.
• Decent communication skills, both verbal and written.
• Excellent people skills.

Location: Toa Payoh

A) JOB SCOPE

Key Responsibilities

1. Operations

1.1 Ensure effective and efficient operations of the centre.

Respond and coordinate in emergency situations

1.2 General facilities record maintenance, ensure workplace & environmental safety to all

1.3 Attends regular meetings with clinical staff

1.4 Involve with quality improvement projects

1.5 Client management – ensures high satisfaction level and quality service delivery to clients

1.6 Transport – ensures proper maintenance record for vehicles

1.7 Assist centre manager in planning for emergency response plan including fire safety management, pandemic plan and etc

2. Administration

2.1 Familiar with clients’ referral, registration and other administrative procedure

2.2 Overall supervision on clients’ billing, subvention claims, application procedures, etc

2.3 Liaise with internal and external auditor in all audit matters

2.4 Ensure accuracy in accounting entries. Provide monthly reconciliation reports to HQ Finance

2.5 Perform sourcing, evaluation of quotations and seek approval for purchases

2.6 Process other administrative process such as centre petty cash claims, clients’ billing and refund procedures, etc.

2.7 Maintains fixed asset records.

3. Transport Management

3.1 Provide general support to the transport team on any administrative related matters

3.2 Assist in supporting daily transport operations of SPD’s vehicles and outsourced vendors

3.3 Manage SPD vehicle fleet maintenance and liaising with the HQ team for scheduling for servicing.

4. Others

4.1 Responds in an emergency situation.

4.2 Other administrative duties as assigned

B) JOB HOLDER REQUIREMENT

1.1 Tertiary education with at least 5-year working experience

1.2 Experience in running social services/ healthcare centre operations advantageous

1.3 Proficient in Microsoft Office and Excel preferred

1.4 Knowledge of ERP (Microsoft Dynamic 365 Business Central) and Microsoft Dynamic 365 CRM will be an advantage

1.5 Proactive, meticulous, effective problem-solving skills, possess good communication and interpersonal skills and a good team player

Our vision is to transform how the world uses information to enrich life for all.

Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.

The Global Procurement team is an integral engine to Micron’s growth, delivering best-in-class total cost and supply chain resiliency through cutting-edge predictive capabilities, risk analysis and a focus on sustainability and diversity. Our business goals are directly tied to the value we place on our team members – our greatest asset. We invest in our people through a skills-based learning and development model to create clear career pathways for development and career growth. We also strive to create an engaging and inclusive culture through building camaraderie and celebrating the diverse perspectives of all our global team members. Join us and discover why Micron’s Global Procurement team is the preferred destination to unleash your talent!

We are looking for a motivated and skilled Sr Program manager in Singapore. In this role, you will be instrumental in achieving our strategic objectives by using analytics. Working collaboratively with team members across Micron’s global sites, you will contribute to our profitability goals and future cost reduction aspirations. You will also lead cross-functional initiatives across category teams, developing and implementing actionable insights that empower the category team to meet business objectives. This position offers an exciting chance to create a significant impact on our global operations and strategic goals.

Key Responsibilities:

• Be functional expert(Semicon Material, Interconnect, Mechanical, etc) to be able to provide training & coaching to related CSM on the specific categories’ should cost analysis.
  
• Work closely w/ related CSM using the McKinsey Cleansheet system to do the should cost model creation, related data gathering & validation, and should cost vs. current price gap analysis & the identify the continuous cost improvement opportunity.
  
• Work w/ related should cost champion to quarterly evaluate, validate should cost w/ the CSM. Report the should cost related KPI including saving opportunity, should cost coverage/adherence rate etc.
  
• Further enhance should cost related process and system efficiency and improve the data visualization through dashboard development.
  
• Continuously work w/ CSM & SMAI team to apply process enhancement & automation for the should cost related activities.
  
• Support Design for Cost efforts between Sourcing, Engineering and Business units;
  

Requirements

• Familiar w/ the product cost analysis including identifying the cost structure, investigate the cost element and continuously explore cost improvement opportunities.
  
• Deep knowledge on the related commodities including operation process, equipment running cost, technical specification and raw material consumption etc and could build the cost model independently.
  
• Strong project management skill and able to cooperate effectively with the related stakeholder and drive the business performance. PM certification is a plus.
  
• Able to do the cost related market intelligence analysis to facilitate the related data collection.
  
• Solid system development skill including the knowledge of SQL, Power BI, Tableau, ML/AI etc.
  
• Experience of the McKinsey Cleansheet system or similar cost analysis system is a must.
  
• Fluent oral & written English is a must
  

Leads people who are responsible for internal business projects and programs involving department or cross-functional teams of subject matter experts, delivering products through the design process to completion. Plans and directs schedules as well as project budgets. Monitors the project from inception through delivery. May engage and oversee the work of external vendors. Assigns, directs and monitors system analysis and program staff. These positions' primary focus is project/program management, rather than the application of expertise in a specialized functional field of knowledge although they may have technical team members.

About Us

SPH Media is evolving, and we welcome talented individuals to join us in our transformation journey. Our mission is to be the trusted source of news and lifestyle content in Singapore and Asia. As an employer, we are committed to rewarding our people fairly and developing them in their careers. Grow your career in a vibrant and collaborative environment built around a culture of respect and inclusivity. Join us! To work with passionate people who impact lives through the stories they tell.

Reporting to the Chief Financial Officer, you will drive all matters relating to Enterprise Risk Management (ERM) within the organisation.

Roles & Responsibilities

• Lead the development of fit-for-purpose ERM framework and policies
• Develop and maintain organisation wide risk appetite including monitoring of adherence to the risk appetite through associated Key Risk Indicators (KRIs)
• Lead and/or support all phases of the design and delivery of the overall ERM plan, including but not limited to risk identification, monitoring, and controlling activities that include threat scanning and KRIs reviews.
• Supervise and undertake ERM projects that meet organisational imperatives, departmental and other appropriate standards.
• Lead risk assessments of assigned department or functional areas including the review of risk registers and the development of key risk management tools and templates
• Influence and facilitate changes to improve the controls environment to mitigate risks to an acceptable level.
• Key business partner to maintain and develop relationships with key stakeholders to help ensure the ERM plan carried out adequately addresses the key risks in the Organization.
• Advice, train, execute communication and outreach initiatives to nurture a culture focused on identifying and managing risks impacting the Organization’s ability to achieve its strategic and operational objectives
• Go-to person as the COE for risk management matters including advisory and solutioning
• Prepare and assist with the appropriate Management and Audit & Risk Committee reporting.

Job Requirements

• Strong risk management background, preferably with 10 years of relevant working experience
• Possess professional qualifications such as CRMA, CISA, CIA or COSO ERM certified
• Able to work independently, as well as maintain seamless interactions with the various teams and business units across the organization
• Strong ethics and professional integrity with ability to demonstrate discretion, respect confidentiality and sensitivity of information
• Strong team leader with ability to coach, inspire, motivate a team to deliver.
• Strong analytical skills and ability to focus on the details and see the ‘big picture’
• Sound project management capabilities to organize, priorities and meet deadlines
• Ability to understand complex issues taking in the cross-organizational / cultural context
• Outstanding relationship management capabilities, including dealing confidently with senior management and ability to influence them to drive change

Responsibilities:

• Provide first-line support for technical issues via phone, email, or in-person.
• Diagnose and resolve hardware, software, and networking problems.
• Install, configure, and maintain operating systems, applications, and hardware.
• Monitor and maintain IT infrastructure, ensuring optimal performance and security.
• Assist in the setup and deployment of new hardware and software.
• Create and maintain documentation for processes, procedures, and troubleshooting steps.
• Collaborate with other IT team members to improve processes and resolve complex issues.
• Provide training and support to end-users on new technologies and tools.
• Any ad-hoc matter assigned by superior.

Requirements:

• Diploma in Information Technology, Computer Science, or a relate field and above.
• At least 2 years of proven experience in IT support or a similar role.
• Experience in system engineering, IT support, or a related role are advantageous.
• Basic knowledge of operating systems (Windows 10, 11 & Server) and office productivity software.
• Basic networking fundamentals.
• Experience with remote support tools and ticketing systems.
• Understanding of security principles and practices.
• Proficient in MS Office such as PowerPoint, Excel, Words etc

Full/Part time clinic assistant wanted

Experience preferred

Assist male Dr in examinations of female patients

assist doctors in procedures

Perform reception duties such as handle phine calls, enquiries and schedule appointments, dispense and pack medicines, register patients in computer

admin duties suvh as cashiering and claims

take vital stats such as height , weight , eyesight testing, body measurements

perform inventory checks and update stock in computer

O level and above

Singaporeans or PR only

communicate and speak with chinese or dialect patients

email resume and contact details to [email protected]

Remuneration: Basic + Commission

Working Hours: Mon - Fri, 9am - 6pm

Key Responsibilities:

• Developing strategic initiatives for product and service development based on customer feedbacks
• Arranging and meeting sales target and objectives
• Performing regular client outreach via email, phone calls and in person for meetings
• Setting appointments, growing the branch revenue and developing strong relations with new and existing customers
• Ensuring customer satisfaction KPI's are met and company is represented to the best of ability

Key Requirements:

• 3-5 years of financial sales experience would be highly advantageous
• Excellent communication and interpersonal skills
• Self Motivated individual
• Driven, ambitious and keen to learn and grow in a short span of time

Daniel Wilson | Reg No.: R24125247

Recruit Now Singapore Pte Ltd | EA Licence No.: 21C0845

The Technical Delivery Architect role provides End to End technical leadership and ownership for post sales engineering of customer solutions, engaging with Pre-sales, Product Engineering, Service Delivery, Service Assurance and the customer, through design, delivery and migration stages. Provide level 4 support for design related support issues. Serves as a technical expert on solutions design and implementation requirements to address business needs. Analyses the functionality and constraints of recommended solution/changes across multiple systems/platforms/applications. Also plans and implements processes and systems for effective delivery of complex solution sought by customers. Roles in this function require broad and deep technical knowledge and experience across varying infrastructure requirements, development, design and re-engineering.

Key Responsibilities

• Post-sales design documentation, implementation and migration of advanced complex solutions
  for managed enterprise customers. Complex solutions consist of multi-product services. The TDA’s
  role is to ensure that these services interoperate and integrate into the customer environment.
• Such products consist of but not limited to SDWAN, MPLS, Ethernet, IPSec VPN’s, VoIP,
  Video Conferencing, Orchestration, WAN Optimization, Managed Security Services, Cloud
  Services, Managed Hosting and Complex Migration Planning,
• In general, TDA engineers must be expert level certified in one or more disciplines. Have a broad
  understanding across the technical landscape within Telecommunications and Enterprise IT
  architectures and have a natural ability to converse with both technical and executive audiences
• Basic Knowledge on programming & scripting including but not limited to Python, Yang, Perl, JSON
  etc.
• The TDA will own the technical delivery of customer solutions and will be the technical interface
  between the customer, product teams and project management during service delivery.
• Close engagement with pre-sales, technically validating solutions proposed are deliverable and all
  technical aspects are clearly defined prior to contract signature. The TDA accepts technical
  ownership of the solution at the point of contract signature.
• Engaging with and supporting pre-sales during contracting, with project management during
  service realization and the training of Service Assurance, through design, delivery and handover
  into lifecycle management.
• Lead customer-facing technical workshops in the delivery phase requiring excellent communication
  with the ability to articulate technical concepts clearly to all levels of competency.
• 4th Line escalation. Providing support to 3rd line teams for OEM and design related faults.

Minimum qualification & experience

• 8+ years industry background
• Experience & expertise in minimum 2 SDWAN OEMs design & deployments ( Cisco, Versa and Fortinet preferred)
• Expert Level certification ( Equivalent to CCIE) in technologies such as Routing and Switching, Service Provider,
• Application Acceleration and Optimization
• Excellent communication and documentation skills
• Design related background
• Ability to demonstrate technical knowledge & industry best practices under pressure
• Basic Coding skills desirable
• Telecommunication Product or Solution Design related background

Job Description

Main Responsibilities

Report to the Head Chef

Assist the Kitchen staff to do basic food preparation

Ensure the Kitchen section have everything they need and be responsible for cleaning the kitchen

Assist in managing cleanliness and hygiene of the kitchen area

Use initiative and work in a team

Assist in bi-monthly stock take

Adhere to hygiene and safety standards

Adhere to company’s standard operating procedures

Any other appropriate duties and responsibilities as assigned

Requirements

Relevant working experience would be an added advantage

Strict sense of hygiene and safety standards

Able to carry out tasks quickly and competently

Able to follow instructions

Job Description

Main Responsibilities

Report to the Head Wok Chef

Assist the Kitchen staff to do basic food preparation

Ensure the Kitchen section has everything they need and be responsible for cleaning the kitchen

Assist in managing cleanliness and hygiene of the kitchen area

Use initiative and work in a team

Assist in bi-monthly stock take

Adhere to hygiene and safety standards

Adhere to company’s standard operating procedures

Any other appropriate duties and responsibilities as assigned

Requirements

Minimum 1 year of experience as Kitchen helper

Strict sense of hygiene and safety standards

Able to carry out tasks quickly and competently

Able to follow instructions

Job Description

Main Responsibilities

Report to the Head Wok Chef

Assist the Kitchen staff to do basic food preparation

Ensure the Kitchen section has everything they need and be responsible for cleaning the kitchen

Assist in managing cleanliness and hygiene of the kitchen area

Use initiative and work in a team

Assist in bi-monthly stock take

Adhere to hygiene and safety standards

Adhere to company’s standard operating procedures

Any other appropriate duties and responsibilities as assigned

Requirements

Minimum 1 year of experience as Kitchen helper

Strict sense of hygiene and safety standards

Able to carry out tasks quickly and competently

Able to follow instructions

Job Description

Main Responsibilities

Report to the Head Wok Chef

Assist the Kitchen staff to do basic food preparation

Ensure the Kitchen section has everything they need and be responsible for cleaning the kitchen

Assist in managing cleanliness and hygiene of the kitchen area

Use initiative and work in a team

Assist in bi-monthly stock take

Adhere to hygiene and safety standards

Adhere to company’s standard operating procedures

Any other appropriate duties and responsibilities as assigned

Requirements

Minimum 1 year of experience as Kitchen helper

Strict sense of hygiene and safety standards

Able to carry out tasks quickly and competently

Able to follow instructions

Job Description

Main Responsibilities

Report to the Kitchen Leader

Assist the Kitchen staff to do basic food preparation

Ensure the Kitchen section have everything they need and be responsible for cleaning the kitchen

Assist in managing cleanliness and hygiene of the kitchen area

Use initiative and work in a team

Ensure hygiene and safety standards are strictly adhered to

Adhere to company’s standard operating procedures

Any other appropriate duties and responsibilities as assigned

Requirements

Minimum 1 year of experience as Kitchen Crew

Strict sense of hygiene and safety standards

Able to carry out tasks quickly and competently

Able to follow instructions

Job Description

Main Responsibilities

Report to the Head Chef

Assist the Kitchen staff to do basic food preparation

Ensure the Kitchen section has everything they need and be responsible for cleaning the kitchen

Assist in managing cleanliness and hygiene of the kitchen area

Use initiative and work in a team

Assist in bi-monthly stock take

Adhere to hygiene and safety standards

Adhere to company’s standard operating procedures

Any other appropriate duties and responsibilities as assigned

Requirements

Minimum 1 year of experience as Kitchen helper

Strict sense of hygiene and safety standards

Able to carry out tasks quickly and competently

Able to follow instructions

Job Description

Main Responsibilities

Report to the Kitchen Leader

Assist the Kitchen staff to do basic food preparation

Ensure the Kitchen section have everything they need and be responsible for cleaning the kitchen

Assist in managing cleanliness and hygiene of the kitchen area

Use initiative and work in a team

Ensure hygiene and safety standards are strictly adhered to

Adhere to company’s standard operating procedures

Any other appropriate duties and responsibilities as assigned

Requirements

Minimum 1 year of experience as Kitchen Crew

Strict sense of hygiene and safety standards

Able to carry out tasks quickly and competently

Able to follow instructions

Job Description

Main Responsibilities

Report to the Head Wok Chef

Assist the Kitchen staff to do basic food preparation

Ensure the Kitchen section has everything they need and be responsible for cleaning the kitchen

Assist in managing cleanliness and hygiene of the kitchen area

Use initiative and work in a team

Assist in bi-monthly stock take

Adhere to hygiene and safety standards

Adhere to company’s standard operating procedures

Any other appropriate duties and responsibilities as assigned

Requirements

Minimum 1 year of experience as Kitchen helper

Strict sense of hygiene and safety standards

Able to carry out tasks quickly and competently

Able to follow instructions

Job Description

Main Responsibilities

Report to the Head Wok Chef

Assist the Kitchen staff to do basic food preparation

Ensure the Kitchen section has everything they need and be responsible for cleaning the kitchen

Assist in managing cleanliness and hygiene of the kitchen area

Use initiative and work in a team

Assist in bi-monthly stock take

Adhere to hygiene and safety standards

Adhere to company’s standard operating procedures

Any other appropriate duties and responsibilities as assigned

Requirements

Minimum 1 year of experience as Kitchen helper

Strict sense of hygiene and safety standards

Able to carry out tasks quickly and competently

Able to follow instructions

Job Description

Main Responsibilities

Report to the Head Work Chef

Assist the Kitchen staff to do basic food preparation

Ensure the Kitchen section has everything they need and be responsible for cleaning the kitchen

Assist in managing cleanliness and hygiene of the kitchen area

Use initiative and work in a team

Assist in bi-monthly stock take

Adhere to hygiene and safety standards

Adhere to company’s standard operating procedures

Any other appropriate duties and responsibilities as assigned

Requirements

Minimum 1 year of experience as Kitchen helper

Strict sense of hygiene and safety standards

Able to carry out tasks quickly and competently

Able to follow instructions

Summary:

• General Practitioner Clinic
• Basic salary up to $2600
• Performance bonus twice a year
• Birthday Benefits, PH and OT pay available
• Other wellness benefits
• Location: Kovan / Tampines
• 5 days work week (rotating shift, able to work weekends), Timing: 8.00 - 4.00pm / 4.00 - 10.00pm
• Candidate looking for a jumpstart in healthcare industry welcome to apply!
• Career advancement: Senior PSA -> Clinic Manager -> Senior Clinic Manager
• Proper training and guidance will be provided

Key Responsibilities:

• Answer enquiries via phone call, whatsapp or email
• Liaise with patients about appointment scheduling
• Process prescription and dispense medication to patients accurately
• Assist doctors in consultation, examination and etc
• Handle financial counselling / cashiering duties
• Provide basic patient care services
• Any other ad-hoc duties assigned

Key Requirements:

• Able to commit shift works and weekends
• Knowledge of basic computer skills
• Bilingual in English and Chinese in order to communicate effectively with Mandarin speaking elderly patients

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Participate in end-to-end projects for system implementation of Dectica KYC and system integration with other AML systems

Lead pre-project planning activities for technical delivery and contribute to architecture and functional specification, delivery plan, technical design, cost estimation, and resource plan etc.

Must Have

• At least 10 years of experience / knowledge in Unix Shell Scripting, Oracle, Java

• At least 10 years of experience in system and software design and UI/UX design

Good to Have

• Experience in Hadoop ecosystem and technologies

• Experience in NoSQL database or Big Data

• Experience in Control-M, Git, Jenkins, JIRA

• Experience in SharePoint and Confluence

Tired of being neglected as a technical incline person?

Come join our sales team! We are looking for an enthusiastic technical person who wants to make a career switch to sales.

Responsibilities & Duties:

• Plan, implement and organize customer visits/meetings to close new sales to achieve sales target
• Develop and maintain a strong business relationships with existing/new customers as well as product principals
• Develop sales and marketing strategies with an action plan to penetrate into new markets
• Source and develop new customer accounts and expand business opportunities
• Keep track of market trends, competitor offerings and conduct regular market updates
• Preparation of proposals, tenders and quotations based on project requirements and close monitoring of project execution to optimize profitability and maximize customer satisfaction.
• Able to market company portfolio to potential customers
• Able to identify, plan and execute new projects
• Able to interact well with all levels of our customer’s organizational structure to ensure projects are being carried out on schedule
• Achieve sales revenue, profitability and sales growth targets set by the Management
• Any other ad hoc duties as assigned by management

Requirements:

• Degree/Diploma in Engineering or equivalent.
• Minimum 5 - 8 years of M&E working experience in the building construction industry, preferably with an electro-mechanical background in Industrial Automation or electrical control sector
• Able to communicate well in English and Chinese as to liaise with relevant counterparts
• Excellent written and verbal communication skills, with a high level of attention to detail.
• Strong interpersonal skills, ability to develop relationships and communicate with all levels of management.
• Good in coordination, documentation and analytical skills
• Proficient in Microsoft Office applications
• Possess own vehicle would be an added advantage

Job Description

-Manage day to day operations and ensure smooth running of Tree Art campus.

-Proactively engage customers and build good rapport through understanding of students and their progress development.

-Engage in effective sales pitch through familiarising with Tree Art curriculum and programme.

-Support management in planning and executing strategies to increase sales.

-Plan, organise and communicate to customers on the various programme and campus events.

-Serve as customer’s main point of contact and manage communication platforms.

-Responsible for customer enquiries, student enrolment and post-sales services.

-Coordinate class schedule and arrange for replacement teachers when necessary.

-Monitor student attendance and follow up to arrange for makeup lesson.

-Perform administrative duties including maintaining ERP, student records and tracking withdrawals.

-Share expertise and provide guidance to direct report.

-Motivate and work as a team in the achievement of service excellence and centre targets.

-Liaise with landlord on updates.

-Perform any other duties and responsibilities as assigned by the Operations Director.

Qualification:
-Minimum Diploma in Business, Marketing, or a related field.
-Sales experience in industries such as beauty, cosmetics, or retail services is highly desirable.
-Fresh graduates with a strong sales acumen are welcome to apply.
-At least 1 year of relevant experience in sales, hospitality, marketing, or education.
-Proficient in Microsoft Office (Excel, Word, PowerPoint).
-Excellent communication and interpersonal skills.
-Meticulous, organized, and able to multitask.
-Prior experience working with children is an added advantage.

Working Hours (43 hours per work week):

-Mon : off
-Tuesday - Friday : 1.30pm - 7.30pm
-Saturday and Sunday: 9.00am - 7.30pm

• Developing strategies and tactics to boost the company’s reputation and drive qualified traffic.
• Deploy successful marketing campaigns and own their implementation from ideation to execution.
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis.
• Produce valuable and engaging content for our website and blog that attracts and converts our target groups.
• Build strategic relationships and partner with key industry players, agencies and vendors.
• Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely.
• Oversee and approve marketing material, from website banners to hard copy brochures and case studies.
• Measure and report on the performance of marketing campaigns, gain insight and assess against goals.
• Analyze consumer behavior and adjust email and advertising campaigns accordingly.

Requirements:

• Bachelor Degree and above in any field.
• At least 3-5 years’ experience in Marketing roles.
• Demonstrable experience in marketing together with the potential and attitude required to learn.
• Proven experience in identifying target audiences and in creatively devising and leading across channels marketing campaigns that engage, educate and motivate.
• Solid knowledge of website analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends).
• Experience in setting up and optimizing Google Adwords campaigns.
• Numerically literate, comfortable working with numbers, making sense of metrics and processing figures with spreadsheets.
• A sense of aesthetics and a love for great copy and witty communication.
• Up-to-date with the latest trends and best practices in online marketing and measurement.